BasicManual
Preface
Thank you for buying "XperiaTM UL" (simply called the
"product" from here on). Before using your terminal, read
"Basic Manual" (this manual) and "取扱説明書詳細版 (Full
Instruction Manual)" (Japanese) to ensure safe use and
handling.
About Operating Instructions
■ Basic Manual (this manual)
Handles only basic operations for main features.
For detailed descriptions on various functions, refer to the
"Instruction Manual" (Japanese) application installed on the
product or "取扱説明書詳細版 (Full Instruction Manual)"
(Japanese) available on the au homepage.
http://www.au.kddi.com/torisetsu/index.html
・ Company names and product names referred to in this
manual are trademarks or registered trademarks of
respective companies. The TM, ® marks may be omitted in
this manual.
■ "Instruction Manual" (Japanese) application
This product allows you to use the "Instruction Manual"
(Japanese) application on the product to confirm detailed
operational procedures.
Certain functions can be directly activated from the
application screens on which their operations are described.
From the Home screen, [ ]X[Instruction Manual]
・ When you activate for the first time, follow the onscreen
instructions to download and install application.
a
■ For Those Requiring an English Instruction
Manual
You can download the English version of the Basic Manual from
the au website (available from approximately one month after the
product is released).
Download URL: http://www.au.kddi.com/torisetsu/
index.html
Safety Precautions
Before you start using the product, make sure to read the
"Notes on usage of Xperia
Before you assume that the product is malfunctioning, check
for possible remedies in the following au Customer Support
site of au homepage:
http://cs.kddi.com/support/komatta/kosho/index.html
TM
UL" to ensure correct use.
When using the product
・ Communication is not possible even inside the service area
in places where the signal does not reach (e.g. tunnels and
basements). Also, communication is sometimes not
possible in poor reception areas. Communication is
sometimes interrupted if you move into a poor reception
areas during communications.
・ Since this product uses radio waves, the possibility of
communication intercepts by third parties cannot be
eliminated. (Though LTE/CDMA/GSM/UMTS system has highly
secure confidential communication features.)
・ This product is compatible with the international roaming
service. Each network service described in this manual varies
bcdef
depending on the area and service content. For details, refer
to the "Instruction Manual" (Japanese) application installed on
the product or "取扱説明書詳細版(Full Instruction Manual)"
(Japanese) available on the au homepage.
・ Since this product is a radio station under the Radio Law, you
may be asked to temporarily submit the product for inspection
in accordance with the Radio Law.
・ The IMEI information of the cell phone is automatically sent to
KDDI CORPORATION for maintenance and monitoring
operational status of your cell phone.
・ Take care not to inconvenience people around you when
you use the product in a public place.
・ To use it overseas, check the condition such as regulations
of the country/region in advance.
・ When the product is used by a child, parents or guardians
should thoroughly read the "Basic Manual" "Cautions on
using Xperia
cell phones" and teach the child how to use it.
TM
UL" and "Specific Absorption Rate (SAR) of
■ Use of the product is not allowed in the
following places!
・ Do not use a cell phone while driving a car or riding a
motorbike or bicycle. Failure to do so might cause a traffic
accident. Use of a cell phone while driving a car or
motorbike is prohibited by law. Use of a cell phone while
riding a bicycle may be punishable by some regulations.
・ Do not use this product while you are aboard an airplane.
Use of electric devices transmitting radio waves in airplane
is prohibited by law. Some airline companies, however,
allow their passengers to use cell phones. For details,
contact the airline company you use.
Regarding notations used in this document
・ In this manual, keys are represented by simplified
illustrations such as x, y, r.
・ Operations of tapping menu items/icons/buttons on the
screen etc. are indicated as [(name of the item etc.)].
・ Screen illustrations shown in this manual may look different
from the actual screens. In some cases, minor details or a
part of a screen may be omitted.
・ In this manual, "microSD
memory card" are abbreviated as "microSD memory card" or
"microSD".
・ "The Company" as appears on the product refers to the
following companies:
Sold by: KDDI CORPORATION, OKINAWA CELLULAR
TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Japan, inc.
Using au
災害対策
TM
memory card" and "microSDHCTM
(au Disaster
Countermeasure)
You can use 災害用伝言板(Disaster message board) or
emergency early warning mail (Emergency earthquake
information, disaster evacuation information, tsunami
warning) and 災害用音声お届けサービス (Disaster Voice
Delivery Service).
1 From the Home screen, [ ]X[au災害対策 (au Disaster
Countermeasure)].
au災害対策 (au Disaster Countermeasure) menu appears.
■ Using Disaster Message Board
Disaster Message Board service enables you to register
information of well-being from an area of distress via LTE NET
in case of large-scale disaster such as earthquake with a
seismic intensity of over 6 lower.
1 au災害対策 (au Disaster Countermeasure) menu X[災害
用伝言板 (Disaster message board)].
❖Information
・ To register information of well-being, E-mail address
(〜ezweb.ne.jp) is required. Set up E-mail address
beforehand.
■ Using emergency early warning mail
The emergency early warning mail is a service that distributes
emergency earthquake information or tsunami warning
delivered from the meteorological bureau or disaster
evacuation information delivered from the government or local
public organization to all au cell phones in specified areas
simultaneously.
When you receive emergency earthquake information, ensure
your safety and take proper action according to the situation
around you. When you receive a tsunami warning, draw away
from sea coast immediately and evacuate to safe place such
as upland or well-built high building.
1 au災害対策 (au Disaster Countermeasure) menuX[緊急速
報メール (emergency early warning mail)].
❖Information
・ Reception of emergency early warning mail is notified by a
special warning tone. It is not possible to change the warning
tone.
・ Emergency earthquake information may not arrive before
strong tremors in areas near the epicenter.
・ Tsunami warning is a notification delivered from the
meteorological bureau (major tidal wave, seismic sea wave)
to the area including target coast.
・ Disaster evacuation information is a service that distributes
bulletins concerning residents' safety including evacuation
advisories, evacuation orders and other warnings issued by
the national and local governments.
・
The service is available only in Japan (it cannot be used
overseas).
・ No information fee or communication charge is required for
receiving emergency early warning mail.
・ KDDI is not liable for damages suffered by customers
resulting from the service's information, lack or delay in the
information caused by transmission or system breakdowns,
or other events that are outside the responsibility of KDDI.
・ Refer to the Japan Meteorological Agency web page for
details about distribution of emergency earthquake
information.
http://www.jma.go.jp/
・ You cannot receive emergency early warning mail when your
cell phone is turned off or during a call.
・ Emergency early warning mail may not be received when
your cell phone is communicating such as while sending/
receiving SMS/e-mail or using the browser, or if you are in a
place where signal does not reach even in the service area
(e.g. in a tunnel, basement) or in a place with a poor
reception.
・ You cannot receive the emergency early warning mail that the
reception is failed.
・ This delivery system is different from emergency earthquake
information provided through TV, radio, or other
communication procedures, which means that the time the
emergency earthquake information arrives may vary.
・ Information from someplace other than your current location
may be received.
■ Using 災害用音声お届けサービス (Disaster Voice
message service)
Disaster Voice message service is a service which allows you
to record your voice and send someone you want to inform
your well-being in case of a large-scale disaster.
1 au災害対策 (au Disaster Countermeasure) menuX[災害用
音声お届けサービス (Disaster Voice message service)].
❖Information
・ Sending/Receiving voice messages is available only via LTE/
3G network. Turn off wireless LAN (Wi-Fi
・ Voice message can be recorded for up to 30 seconds.
・
Voice messages cannot be saved or played if the phone
memory does not have available memory.
®
) before use.
Do you have everything?
Before your start using the product, make sure that you have
all the following packaged with the product.
・ XperiaTM UL
(with battery cover)
・ Desktop Holder
(SOL22PUA)
・ Battery pack (BA800)
*1 Including warranty
*1
・ Sony Mobile AC adapter 05 (EP880)
*1
<AC adapter>
・ 1Seg antenna cable (EC220)
・
Stereo Headset with Microphone (Sample)
・ 取扱説明書 (Instruction Manual)
(Japanese)
TM
・ Xperia
意事項 (Cautions on using Xperia
UL) (Japanese)
・ 携帯電話機の比吸収率などについて
(Radio Frequency (RF) exposure and
Specific Absorption Rate (SAR))
(Japanese)
・ 設定ガイド (Setting Guide) (Japanese)
The following items are not included in
the package.
・ microSD memory card
<microUSB cable>
ULのご利用にあたっての注
TM
Getting Ready
Names and functions of parts
*1
a Headset connection
terminal
b Whip antenna: Extend it
when watching TV (1Seg).
c Front camera
d Proximity sensor: Switches
touch panel on and off to
prevent from erroneous
operation during a call.
e Earpiece
f Light sensor: Auto-control
for display brightness
g Infrared data port
h Display (Touch panel)
i Notification LED: Notifies
charging status, missed
calls, mail reception.
j Power key/
Screen lock key:p
k Volume key/
Zoom key:m
l Camera key: k
(Activates the camera, works
as a shutter when shooting.)
mGPS Antenna
nCamera
oBluetooth®/Wi-Fi®/
Built-in antenna
pFlash/Photo light
a b
c
d
e fg
h
i
qFeliCaTM mark
rau Micro IC Card (LTE)
sBattery cover
tBattery pack
uSpeaker
vSecond microphone:
Reduces noise to make
easy to listen.
wFeliCa
x
j
k
l
microSD memory card slot
yBuilt-in antenna
zmicroUSB connection
terminal
ADesktop Holder contact
terminal
BStrap hole
CMicrophone
*1 The antenna is built in. Covering around the antenna by the
hand may affect the quality of call/communication.
*1
TM
/NFC antenna
nom
*1
p
q
r
s
t
*1
u
*1
B C
v
w
x
y
■ Attaching the battery pack
・ Be sure to check the au Micro IC Card (LTE) is certainly
attached and then attach the battery pack.
z
1 Insert a fingertip into the gap on the side of the battery
A
cover and lift it up in the arrow direction ( ).
2 Align the terminals of the product with those of the
battery pack and insert the battery pack in the direction
of the arrow ( ).
3 Check the orientation of the battery cover and attach it to fit
the product ( ). Push each tab to close firmly ( ).
■ Removing the battery pack
1 Remove the battery cover and put your fingertip in the
concave on the product, then lift the battery pack in the
direction of the arrow ( ).
au Micro IC Card (LTE)
Your phone number etc. is recorded
in the au Micro IC Card (LTE).
The product supports only with au
Micro IC Card (LTE). You cannot use
the product with an au IC-card
switched from an au cell phone or
au smartphone.
au Micro IC Card (LTE)
IC (metal) part
Front Back
Attaching/removing the au Micro IC Card (LTE)
Before attaching/removing the au Micro IC Card (LTE), make
sure to turn off the product and remove the battery cover and
battery pack. Do not attach the AC adapter.
■ Attaching the au Micro IC Card (LTE)
1 Use your fingernail to pull the projection on the edge of the
tray ( ), and slide the tray straight out.
Attaching/Removing the battery pack
Before attaching/removing the battery pack and battery cover,
turn off the product. Do not attach the AC adapter.
Use a dedicated battery pack and attach it properly.
ijklmgh
2 Check the orientation of the battery cover and attach it to fit
the product. Push each tab to close firmly.
2 With the IC (metal) side facing down, insert the au Micro
IC Card (LTE) into the tray while fitting direction of the
notch, and press the tray all the way into the end.
3 Attach the battery pack and the battery cover, and press
each tab to close firmly.
■ Removing au Micro IC Card (LTE)
1 Hook the projection on the edge of the tray with your
fingernail and slide the tray straight out, then remove the
au Micro IC Card (LTE).
2 Press the tray all the way into the end, and attach the
battery pack and the battery cover, then press each tab
to close firmly.
❖Information
・ Note the following points, otherwise handling the au Micro IC
Card (LTE) may cause malfunction or damage.
・ Do not to touch the IC (metal) part of the au Micro IC Card
(LTE) or the IC card terminal inside the product.
・ Insert in the correct direction.
・ Do not use force to attach or remove.
・ Do not lose the au Micro IC Card (LTE) after it has been
removed.
Attaching/Removing microSD memory card
Before attaching/removing the microSD memory card, make
sure to turn off the product and remove the battery cover and
the battery pack. Do not attach the AC adapter.
■ Attaching microSD memory card
1 Confirm the orientation of the microSD memory card
and slowly insert it in the direction of the arrow.
Insert the microSD memory card with contact side down.
microSD
memory card
2 Attach the battery pack and the battery cover, and press
each tab to close firmly.
❖Information
・ Insert a microSD memory card in the appropriate direction.
Inserting a microSD memory card forcefully into the slot could
result in failure to remove the microSD memory card or
damage.
■ Removing microSD memory card
1 While pressing the microSD memory card with your
fingertip, slide it out.
2 Attach the battery pack and the battery cover, and press
each tab to close firmly.
Charging
When you purchase your product, the battery pack is not fully
charged. Make sure to charge the battery pack before use.
❖Information
・ When the charging starts, notification LED turns in red/
orange/green according to the battery level. Green LED
indicates that the battery charge reaches 90 percent or more.
To check the battery level, see the status bar in the top of the
Home screen. Alternatively, from the Home screen, [ ] X
[Settings]X[About phone]X [Status] and see "Battery level".
When charging is complete, "100%" is shown.
・ When you start charging the battery with the product
powered off, the power turns on even though operation is not
available. Do not charge the battery in a place where the use
is prohibited such as in airplane or hospital.
・ It may take longer to complete for charging with a PC or while
using the camera function.
■ Charging with the AC adapter
1 Open the microUSB connection terminal cover of the
product and insert the microUSB plug of the microUSB
pqrstno
cable straight into the microUSB connection terminal of
the product, with the USB symbol ( ) facing up.
2 Insert the USB plug of the microUSB cable straight into
the microUSB connection terminal of the AC adapter.
Then plug the AC adapter into the wall outlet.
Notification LED lights.
3 When charging is complete, remove the microUSB plug
of the microUSB cable from the product and close the
microUSB connection terminal cover.
4 Remove the AC adapter from the outlet.
■ Charging with a PC
1 Open the microUSB connection terminal cover of the
product and insert the microUSB plug of the microUSB
cable straight into the microUSB connection terminal of
the product, with the USB symbol ( ) facing up.
2 Insert the USB plug of the microUSB cable into the USB
port of a PC.
Notification LED lights.
When a confirmation screen for installation of PC
Companion software appears on the product, tap "Skip".
When a screen for new hardware detection etc. appears on
the PC, select "Cancel".
3 When charging is complete, remove the microUSB plug
of the microUSB cable from the product and close the
microUSB connection terminal cover.
4 Remove the USB plug of the microUSB cable from the
USB port of the PC.
* For charging, you cannot use the AC adapter and a PC
simultaneously.
❖Information
・ Installation of MTP driver to a PC is required to charge the
battery with a Microsoft Windows XP PC, since "USB
connection mode" is set to "Media transfer mode (MTP)" by
default. Install Windows Media Player 10 or later to install MTP
driver.
■ Charging with the Desktop Holder
1 Insert the microUSB plug of the microUSB cable straight
into the microUSB connection terminal of the Desktop
Holder, with the USB symbol ( ) facing up.
2 Insert the USB plug of the microUSB cable straight into
the microUSB connection terminal of the AC adapter.
Then plug the AC adapter into the wall outlet.
3 Place the product onto the Desktop Holder ( ) ( ).
Notification LED lights.
4 When charging is complete, remove the product from the
desktop holder and disconnect the AC adapter from the
outlet.
❖Information
・
You cannot charge the battery by connecting the Desktop Holder
to a PC.
Turning your terminal on (Initial settings)
Turning the power on
1 p (over 1 sec)
The unlock screen appears.
2 Drag " " (left) to " " (right)
■ Turning the power off
1 p (over 1 sec)
2 [Power off]X[OK]
Initial settings
The first time the product turns ON, the initial setting screen
appears automatically. Follow the onscreen instructions to set
Language, each function, service, etc. For details, refer to
"Setting Guide".
❖Information
・ Setup items can be set or changed later as required. To make
the settings later, from the Home screen, [ ]X[Settings]X
[Language & input]X[Language], or from the Home screen,
[]X[Settings]X[Setup guide], or [ ]X[au Easy Setting].
Screen Lock
When the screen lock is set, the screen light turns off to avoid
the keys or touch panel from false operations.
・ When the specified time elapses, the product screen light
turns off and screen lock is activated.
1 While the screen is displayed, p
■ Unlocking screen
The unlocking screen appears when turning the power on or
the backlight on by pressing p.
1 Drag " " (left) to " " (right).
❖Information
Drag (right) to (left) to activate the camera to shoot
・
without unlocking the screen.
Basic Operation
Key icons
The followings are the main functions of x, y, r
keys located at the bottom of the screen.
xx y
r
x
Back
y
Home
r
Recently used
applications
Return to the previous screen. Close a dialog
box, menu, the Notifications panel or
keyboard.
Display the Home screen.
Recently used applications appear on a list.
Tap a thumbnail to activate or flick left or right
to delete from the list.
Using the touch panel
The display on the product is a touch panel operated by
touching it with your finger.
■ Tap/Double-tap
Tap: Gently touch a screen and then immediately release your
finger. Double tap: Tap the same position twice.
■ Long-touch
Keep touching an item with your finger.
■ Slide
While your finger is gently touching the screen, trace it to the
desired direction to move over.
■ Flick
Operate the screen by quickly moving (flicking) your finger
up, down, right, or left.
■ Pinch
Touch the screen with two fingers and widen (pinchout) or
narrow (pinch-in) the fingers' distance.
■ Drag
Keep touching an item or icon, trace it to the desired direction
to move.
Slide PinchFlick
Home screen
Home screen consists of multiple screens. Slide/flick left or
right to switch them. The center screen is the default screen to
operate. Tap y to return to the Home screen any time.
a Home screen position
Indicates which screen of the
five home screens you are in.
b Widget
c Wallpaper
d Media folders
(WALKMAN, Movies, Album,
Camera, Music Unlimited,
Video Unlimited, FM radio)
e Shortcuts (Applications)
f au folders
(auスマートパス (au Smart
Pass), E-mail, SMS, Friends
a
b
c
d
Note, Uta Pass, Video Pass, LISMO Book Store, おはなしア
シスタント (Talk Assist), LINE, LISMO Player, auお客さま
サポート (au Customer Support), au災害対策 (au Disaster
Countermeasure))
gApplication key
Adding to Home screen/Editing Home screen
You can change wallpaper or theme of the Home screen and
add/delete/move shortcuts of applications, widgets or folders
on the Home screen.
1 Tap an area of the Home screen where no icons are
displayed.
An icon appears at the top of the screen.
2
Wallpaper Select an image from Album/Live
Theme Set background image for the Home
Shortcuts Add a shortcut of application etc.
Widgets Select a widget to add from the list.
■ Adding a folder
1 From the Home screen, long-touch an icon.
2 Drag the icon onto another icon then release your finger.
f
3 Enter a folder nameu[Done]
wallpapers/XperiaTM wallpapers to
replace wallpaper.
screen or settings screen.
■ Deleting shortcuts/widgets/folders
1 From the Home screen, long-touch an icon to delete.
appears at the bottom of the screen.
2 Drag the icon to " " then release your finger.
To delete a folder, tap "Delete" after Step 2. Shortcuts etc. in
the folder are also deleted.
❖Information
・ Long-touch a shortcut, widget, or folder icon to move.
Using the Applications screen
You can call up functions from the Applications screen.
Application icons installed to the product are also displayed.
■ Starting an application
When you tap application icons to use respective functions,
you may incur communication charges depending on the
function.
1 From the Home screen, [ ]
The Applications screen appears. Slide/Flick left or right to
switch the Applications screen.
2 Tap an application to use.
■ Main applications
/ Phone/Contacts Play Store
/ E-mail/SMS / Camera/Album
Browser Maps
Settings Search
/Alarm & clock/
Calendar
Instruction Manual
■ Downloading applications
You can download applications such as convenient tools and
games from the Google Play and install them to use on the
product.
・ To use Google Play, you need to set a Google account. For
details, refer to "Setting Guide".
■ Deleting (uninstalling) applications
Before deleting installed applications, back up contents
related to the application that you want to save including data
saved in the application.
❖Information
・ Some applications may not be deleted.
Knowing the status of the product
■ Status bar
The status bar is located at the top of the product screen. On
the left of the status bar, notification icons appears to inform
missed calls, new mail, operations in progress, etc., and on
the right, status icons appear to indicate the status of the
product.
■ Examples of notification icon
New Gmail message
New PC mail message
New E mail (〜@ezweb.ne.jp) message
New SMS/Receiving notification service message/New
Receiving notification
Talking/Calling/Receiving
Missed call
Green Heat energy saving icon (Remove the AC
adapter from the power outlet)
USB connecting
Receiving/Downloading data
■ Main status icons
/ Signal level (Level 4/Out of service area)
/ Data communication status (LTE available/3G
available)
/ Battery level (100%/Charging)
/ Silent mode (Vibrate/Mute)
Airplane mode is activated.
■ Notification panel
If any notification icons are displayed, slide down the status
bar to open the Notification panel. You can check details of
notification icons or start corresponding applications.
uv
❖Information
・ When you set screen lock to "Slide", slide the status bar
downward to check the Notification panel without unlocking
the screen.
■ Notification LED
Notification LED informs charging prompt, battery level while
charging, missed calls, mail arrival, etc. by turning on or
flashing.
Status Description
Red The battery is charging when the
Orange The battery is charging when the
Green The battery is charging when the
Flashing red The battery is charging when the
Flashing green New Gmail, new PC mail or new SMS
Flashing blue New mail arrives while the backlight turns
❖Information
・
When the remaining battery is not sufficient for turning the
product ON, pressing
remaining battery level is 14% or lower.
remaining battery level is 15% - 89%.
remaining battery level is 90 % or higher.
remaining battery level is 14% or lower.
arrives while backlight is off.
off.
p
makes LED flash red.
■ Checking own phone number
1 From the Home screen, [ ]X[Settings].
2 [About phone]X[Status].
The phone number of the product is shown under "My
phone number".
❖Information
・
Alternatively, from the Home screen, tap [ ] X[Contacts]X
[Myself] to check your phone number.
■ Setting the Silent Mode
Set the ringtone volume to 0. Note that setting the product to
Silent mode does not mute sounds for shutter, playback of
video or music, alarm, etc. And volume up for ringtone or
notification tone cancels Silent mode.
1 p (over 1 sec)
2 []/[]
Tap " " to set mute (ringtone volume 0) and tap " " to
set vibrator.
❖Information
・ Alternatively, from the Home screen,
[]u[Settings]u[Sound]u[Silent mode]u[Off]/[Vibrate]/[Mute]
to switch the Silent mode on or off.
■ Setting Airplane mode
When airplane mode is set, all wireless functions (phone,
packet communication, Wi-Fi
P2P function) are turned off.
®
, Bluetooth® function, NFC R/W
1 p (over 1 sec.) u[Airplane mode]
❖Information
・ Alternatively, from the Home screen,
[]u[Settings]u[More...]uMark/Unmark [Airplane mode] to
switch the airplane mode on/off.
wxyzA
Entering characters
When entering characters, use the software keyboard
displayed when tapping a character input box for adding
contacts, creating a message, etc.
■ Switching keyboards
To input Japanese, use "Xperia Japanese keyboard" switching
four input types of "Phonepad", "QWERTY keyboard",
"Japanese syllabary", "Kana handwriting".
《Phonepad》
《Japanese syllabary
keyboard》
1 Tap a character input box.
2 Long-touch " "X[]/[]/[]/[].
The keyboard switches to Phonepad/QWERTY keyboard/
Japanese syllabary/Kana handwriting.
《QWERTY keyboard》
《Kana handwriting》
DEFGHBC
❖Information
・ Word suggestions or direct conversion candidates for the
entered characters appear. Tap a word to enter.
・
Tap " " to delete the character before the cursor.
・ Long-touch " " to enter symbols (single byte/double byte),
facemarks from the displayed list.
・ On the Phonepad, you can enter characters by flicking a key
up/down/left/right besides repeatedly tapping the key (toggle
input).
・ Ta p x to stop entering characters and return to the previous
screen.
Support
Introduction of related accessories
For details, refer to the instruction manual for each device.
・ Battery pack (BA800)
・ Sony Mobile AC adapter 05 (EP880)
・ Desktop Holder (DK25)
・ 1Seg antenna (EC220)
・ Common AC Adapter 04 (0401PWA) (sold separately)
・ au Carrying Case F Black (0105FCA) (sold separately)
❖Information
・ For the latest information on accessories, visit the au
homepage
(http://www.au.kddi.com/) or contact the Customer Service
Center.
・ Accessories described on this page can be purchased from
the au Online Shop.
http://auonlineshop.kddi.com/
Troubleshooting
Before you assume that the product is malfunctioning, check
the following:
Symptom What you should check
Power is not turned
on even though
p is pressed.
The power goes off Is the battery running out?
The power turns off
while activation
screen is displayed.
(Out of service
area) appears.
Cannot charge the
battery pack
(Notification LED
does not light, the
battery icon does
not change into
charging).
Charging is not
complete.
Is the battery pack charged?
Is p pressed for over 1 second?
Is the battery running out?
Is the product out of the service area
or in an area where the signal is weak?
Is the built-in antenna covered with
finger etc.?
Is the power plug of the AC adapter
surely inserted into the outlet?
Is the battery pack attached properly?
Is the microUSB plug of the microUSB
cable surely inserted into the product?
Is the temperature of the product
raised or very low?
Symptom What you should check
Cannot operate
touch panel as
intended.
Cannot operate key/
touch panel.
Screen response is
slow when you tap
on the screen/press
the keys.
A message such as
charge the battery
appears.
Battery usage time
is short.
The display
backlight turns off
in a short while.
Are you operating with gloved hands?
Are you operating with a fingernail or
foreign object on the screen?
Is the power turned on?
Is "Screen lock" set?
Turn off the power and then turn it on
again.
Screen response may be slowed
down when a large amount of data is
stored in the product or being
transmitted between the product and
a microSD memory card.
The battery is almost dead.
Is the battery pack fully charged?
Charge until the notification LED turns
green.
Is the battery pack end-of-life?
Is the product used for a long period
at places where (out of range)
appears?
Is set "Sleep" period too short? Set the
screen to light longer.
Symptom What you should check
Display is dark. Is “Brightness” set to dark?
Is the proximity sensor covered by
sticker?
Cannot hear sound
while watching
1Seg.
Cannot recognize a
microSD memory
card.
For more details, visit au Customer Support site of au homepage.
http://cs.kddi.com/support/komatta/kosho/index.html
Is Stereo Headset with Microphone
(Sample) unplugged from the 1Seg
antenna cable while watching 1Seg
using Stereo Headset with Microphone
(Sample)? Reconnect the 1Seg
antenna cable.
Is the microSD memory card inserted
properly?
Is the microSD memory card
unmounted?
Updating Software
You can update the product to the most recent software for
optimal performance and to get the latest enhancements.
・ You are charged for data communication when connecting to
the Internet from the product using packet communication.
・ You are recommended to back up your data before
updating software.
・ For details, visit http://www.sonymobile.co.jp/support/ or
refer to the "Instruction Manual" (Japanese) application or
"取扱説明書詳細版 (Full instruction manual)" (Japanese)
available on au homepage.
Forinquiries,call:
Forgeneralinformationandcharges
Fromfixe d-li nephones:
007 7-7-111
Forlossortheftandoperationinformation
Fromfixe d-li nephones:
0077-7-113
Incaseabovenumbersarenotavailable,(tollfree)
0120-977- 033
0120-977- 699
CustomerServiceCenter
Fromaucellphones:
157
withoutareacode
Fromaucellphones:
113
withoutareacode
(exceptOkinawa)
(Okinawa)
(tollfree)
(tollfree)
Securecellphonesupportcenter
Forloss,theft,damage.
Fromaland-linephone/anaucellphone,
0120-925-919
Businesshours9:00−21:00(7daysaweek)
Soldby:KDDICORPORATION,
OKINAWACELLULARTELEPHONECOMPANY
Manufacturedby:SonyMobileCommunicationsJapan,Inc
(toll-free)
CellphoneandPHSoperatorscollectand recycleunusedtelephones,
batteriesandbatterychargersatstoresbearingthelogoregardless
of brand and manufacturer to protect the environment and reuse
valuableresources.
September2012,1stEdition
1268-7227.1
■ Downloading and updating software
Update files can be downloaded from the Internet web site via
wireless communication into the product directly.
・
To download software updates only via Wi-Fi®, from the Home
screen, [ ]X[Update Center]X[]X[Settings]X[Preferred
data traffic] and select [Via Wi-Fi only]. If you set to [Via mobile
network/Wi-Fi] for updating, note that when Wi-Fi®
communication becomes unstable, packet communication takes
the place automatically, which may apply communication fees.
1 From the Home screen, [ ]X[Update Center].
2 [System]X[].
■ Connecting to a PC for updating software
You can update software using PC Companion to be installed
from the product.
・ Install PC Companion to your PC beforehand.
After-sales service
■ When asking for repair
For repair, contact Secure cell phone support center.
During the
warranty
period
Outside the
warranty
period
Repairs will be done based on the terms of
services of the free-of-charge repair warranty
described on the warranty card.
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
I
❖Information
・ Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during
repair. Note that the Company shall not be liable for any
damages and loss of income should the contents of memory
be altered or lost.
・ Recycled parts that meet the Company's quality standards
are sometimes used for repair.
・ Collected au cell phones by Replacement cell phone delivery
service which you used before are recycled to cell phones for
replacement after repairs. Also replaced parts by au aftersales service are collected and recycled by KDDI. They are
not returned to customers.
■ Performance parts for repair
The Company retains performance parts for repair of the
TM
Xperia
UL main unit and its peripherals for six years after
discontinuation of production. "Performance parts for repair"
refers to parts required for maintaining the functions of the
product.
■ Warranty card
At the store of purchase, thoroughly check and read the name
of the retailer, date of purchase and other necessary details
filled in on the warranty card, and be sure to keep it in a safe
place.
■ Secure cell phone support plus
An after-sales service membership program on a monthly
basis called "Secure cell phone support plus" (monthly fee:
399 yen including tax) is available for using your au cell
phone for a long time without worries. This service expands
coverage for many troubles including malfunction, theft and
JKLMN
loss. For details of this service, refer to au homepage or
contact Secure cell phone support center.
❖Information
・ You can apply for membership only at the time of purchasing
your au cell phone.
・ Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
・ Note that when changing the model or purchasing an extra
cell phone, this service only covers the most recently
purchased au cell phone.
・ When an au cell phone is handed over to you or someone
else, the Secure cell phone support plus membership is also
handed over to the successor of the cell phone.
・ When you get a new au cell phone by changing the model or
purchasing an extra cell phone, the "Secure cell phone
support plus" membership for the old au cell phone is
automatically canceled.
・ Service contents are subject to change without notice.
■ au Micro IC Card (LTE)
The au Micro IC Card (LTE) is lent to you by au. In case of loss
or damage, the card will be replaced at your expense. When
malfunction is suspected, or in case of theft or loss, contact
an au shop or PiPit.
■ After-sales service
If you are unsure about anything regarding after-sales service,
contact the following service contact.
Customer Service Center (for service canceling procedure
or operation in case of loss or theft)
From a land-line phone, 0077-7-113 (toll-free)
From an au cell phone, 113 without area code (toll free)
Secure cell phone support center (for loss, theft, damage)
From a land-line phone/From an au cell phone,
Business hours 9:00 – 21:00 (7 days a week)
0120-925-919 (toll free)
■ au after-sales service information
Replacement cell phone delivery service
Secure cell phone support plus members
Spontaneous failure 1st Free of charge
Spontaneous failure 2nd Customer charge
Partially damage, water
soak, irreparable damage,
theft or loss
Non-Secure cell phone support plus members
Spontaneous failure 1st No recompense
Spontaneous failure 2nd
Partially damage, water
soak, irreparable damage,
theft or loss
Holding over and repair
Secure cell phone support plus members
Spontaneous failure 1st Free of charge
Spontaneous failure 2nd Free of charge (three-year
Partially damage Customer charge
Water soak, irreparable
damage
Theft, loss
1st: 5,250 yen
2nd: 8,400 yen
warranty)
Upper limit: 5,250 yen
No recompense
Non-Secure cell phone support plus members
Spontaneous failure 1st Free of charge
Spontaneous failure 2nd Actual cost
Partially damage
Water soak, irreparable
damage
Theft, loss
* Charge amounts are all tax-included.
❖Information
Replacement cell phone delivery service
・ When you have trouble with your au cell phone, replacement
cell phone (same model, same color, including new battery) is
delivered by calling to. Return your damaged cell phone within
14 days after replacement cell phone is delivered.
・ Available up to twice in a year from the day you use this
service as a start day. If you do not use this service in the past
year at the subscription to this service, it will be 1st and if you
use, it will be 2nd.
* For details, refer to au homepage.
Holding over and repair
・ Repairs due to water soak and irreparable damage are not
covered by this service.
・ Damages and malfunctions intentionally caused by the
customer as well as those due to modification (e.g.
disassembly, change of parts, painting, etc.) by the customer
are not covered by this service.
・ You cannot receive a refund for replacement of the outer
casing due to stains, scratches, paint removal, etc. on the
outer casing.
No recompense
(model change)
Main specifications
Display Approx. 4.3 inches TFT
Weight Approx. 120 g (with battery
Dimension (W × H × D) Approx. 65mm × 129mm
Continuous
call time
Continuous
stand-by
time
Continuous charging time
(Sony Mobile AC adapter 05)
1Seg viewing time Approx. 270 minutes
❖Information
・ The continuous talk time, continuous standby time and
continuous 1Seg viewing time may drop to less than half
depending on the battery charging status, usage
environment such as temperature, reception condition at the
location where the product is used, and the function settings.
In Japan Approx. 700 minutes
Overseas
(GSM)
In Japan Approx. 320 hours (LTE)
Overseas
(GSM)
16,777,216 colors
720 × 1,280 dots
pack)
× 8.7mm (thickest part
10.9mm)
Approx. 470 minutes
Approx. 490 hours (3G)
Approx. 440 hours
Approx. 130 minutes