Sony PM-0400 User Guide

Preface

Thank you for buying "XperiaTM UL" (simply called the "product" from here on). Before using your terminal, read

"Basic Manual" (this manual) and " (Full Instruction Manual)" (Japanese) to ensure safe use and handling.

About Operating Instructions

Basic Manual (this manual)

Handles only basic operations for main features.

For detailed descriptions on various functions, refer to the "Instruction Manual" (Japanese) application installed on the

Basic Manual product or " (Full Instruction Manual)" (Japanese) available on the au homepage. http://www.au.kddi.com/torisetsu/index.html

Company names and product names referred to in this manual are trademarks or registered trademarks of respective companies. The TM, ® marks may be omitted in this manual.

"Instruction Manual" (Japanese) application

This product allows you to use the "Instruction Manual" (Japanese) application on the product to confirm detailed operational procedures.

Certain functions can be directly activated from the application screens on which their operations are described.

From the Home screen, [ ]X[Instruction Manual]

When you activate for the first time, follow the onscreen instructions to download and install application.

This delivery system is different from emergency earthquake information provided through TV, radio, or other communication procedures, which means that the time the emergency earthquake information arrives may vary.

Information from someplace other than your current location may be received.

Using (Disaster Voice message service)

Disaster Voice message service is a service which allows you to record your voice and send someone you want to inform your well-being in case of a large-scale disaster.

1au (au Disaster Countermeasure) menuX[(Disaster Voice message service)].

Information

Sending/Receiving voice messages is available only via LTE/ 3G network. Turn off wireless LAN (Wi-Fi®) before use.

Voice message can be recorded for up to 30 seconds.

Voice messages cannot be saved or played if the phone memory does not have available memory.

g

2With the IC (metal) side facing down, insert the au Micro IC Card (LTE) into the tray while fitting direction of the notch, and press the tray all the way into the end.

3Attach the battery pack and the battery cover, and press each tab to close firmly.

Removing au Micro IC Card (LTE)

1Hook the projection on the edge of the tray with your fingernail and slide the tray straight out, then remove the au Micro IC Card (LTE).

2Press the tray all the way into the end, and attach the battery pack and the battery cover, then press each tab to close firmly.

Information

Note the following points, otherwise handling the au Micro IC Card (LTE) may cause malfunction or damage.

Do not to touch the IC (metal) part of the au Micro IC Card (LTE) or the IC card terminal inside the product.

Insert in the correct direction.

Do not use force to attach or remove.

a

Do you have everything?

Before your start using the product, make sure that you have all the following packaged with the product.

XperiaTM UL

(with battery cover)*1

Desktop Holder (SOL22PUA)*1

Battery pack (BA800)

*1 Including warranty

Sony Mobile AC adapter 05 (EP880)*1

<AC adapter> <microUSB cable>

1Seg antenna cable (EC220)

Stereo Headset with Microphone (Sample)

(Instruction Manual) (Japanese)

XperiaTM UL(Cautions on using XperiaTM UL) (Japanese)

(Radio Frequency (RF) exposure and Specific Absorption Rate (SAR)) (Japanese)

(Setting Guide) (Japanese) The following items are not included in

the package.

microSD memory card

h

Do not lose the au Micro IC Card (LTE) after it has been removed.

Attaching/Removing microSD memory card

Before attaching/removing the microSD memory card, make sure to turn off the product and remove the battery cover and the battery pack. Do not attach the AC adapter.

Attaching microSD memory card

1Confirm the orientation of the microSD memory card and slowly insert it in the direction of the arrow.

Insert the microSD memory card with contact side down.

microSD

memory card

2Attach the battery pack and the battery cover, and press each tab to close firmly.

Information

Insert a microSD memory card in the appropriate direction. Inserting a microSD memory card forcefully into the slot could

For Those Requiring an English Instruction

Manual

You can download the English version of the Basic Manual from the au website (available from approximately one month after the product is released).

Download URL: http://www.au.kddi.com/torisetsu/ index.html

Safety Precautions

Before you start using the product, make sure to read the "Notes on usage of XperiaTM UL" to ensure correct use. Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage: http://cs.kddi.com/support/komatta/kosho/index.html

When using the product

Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception areas during communications.

Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though LTE/CDMA/GSM/UMTS system has highly secure confidential communication features.)

This product is compatible with the international roaming service. Each network service described in this manual varies

b

Getting Ready

Names and functions of parts

aHeadset connection terminal

bWhip antenna: Extend it when watching TV (1Seg).

cFront camera

dProximity sensor: Switches touch panel on and off to prevent from erroneous operation during a call.

eEarpiece

fLight sensor: Auto-control for display brightness

gInfrared data port

hDisplay (Touch panel)

iNotification LED: Notifies charging status, missed calls, mail reception.

jPower key/

Screen lock key:p

kVolume key/ Zoom key:m

lCamera key: k (Activates the camera, works as a shutter when shooting.)

a b

cd e fg

h

j

k

l

i

i

result in failure to remove the microSD memory card or damage.

Removing microSD memory card

1While pressing the microSD memory card with your fingertip, slide it out.

2Attach the battery pack and the battery cover, and press each tab to close firmly.

Charging

When you purchase your product, the battery pack is not fully charged. Make sure to charge the battery pack before use.

Information

When the charging starts, notification LED turns in red/ orange/green according to the battery level. Green LED indicates that the battery charge reaches 90 percent or more.

To check the battery level, see the status bar in the top of the

Home screen. Alternatively, from the Home screen, [ ] X [Settings]X[About phone]X [Status] and see "Battery level". When charging is complete, "100%" is shown.

When you start charging the battery with the product powered off, the power turns on even though operation is not available. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.

It may take longer to complete for charging with a PC or while using the camera function.

Charging with the AC adapter

1Open the microUSB connection terminal cover of the product and insert the microUSB plug of the microUSB

depending on the area and service content. For details, refer to the "Instruction Manual" (Japanese) application installed on the product or " (Full Instruction Manual)"

(Japanese) available on the au homepage.

Since this product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law.

The IMEI information of the cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone.

Take care not to inconvenience people around you when you use the product in a public place.

To use it overseas, check the condition such as regulations of the country/region in advance.

When the product is used by a child, parents or guardians should thoroughly read the "Basic Manual" "Cautions on using XperiaTM UL" and "Specific Absorption Rate (SAR) of cell phones" and teach the child how to use it.

Use of the product is not allowed in the following places!

Do not use a cell phone while driving a car or riding a motorbike or bicycle. Failure to do so might cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.

Do not use this product while you are aboard an airplane. Use of electric devices transmitting radio waves in airplane is prohibited by law. Some airline companies, however, allow their passengers to use cell phones. For details, contact the airline company you use.

c

mGPS Antenna*1 nCamera

oBluetooth®/Wi-Fi®/

Built-in antenna*1

p

pFlash/Photo light

q

qFeliCaTM mark

 

rau Micro IC Card (LTE)

 

sBattery cover

r

tBattery pack

 

uSpeaker

vSecond microphone: s Reduces noise to make t

easy to listen.

wFeliCaTM/NFC antenna*1 u

xmicroSD memory card slot

yBuilt-in antenna*1

zmicroUSB connection terminal

ADesktop Holder contact terminal

BStrap hole CMicrophone

m n o

z

v

w A

x

y

BC

*1 The antenna is built in. Covering around the antenna by the hand may affect the quality of call/communication.

Regarding notations used in this document

In this manual, keys are represented by simplified illustrations such as x, y, r.

Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)].

Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted.

In this manual, "microSDTM memory card" and "microSDHCTM memory card" are abbreviated as "microSD memory card" or "microSD".

"The Company" as appears on the product refers to the following companies:

Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: Sony Mobile Communications Japan, inc.

Using au (au Disaster

Countermeasure)

You can use (Disaster message board) or emergency early warning mail (Emergency earthquake information, disaster evacuation information, tsunami

warning) and (Disaster Voice Delivery Service).

1From the Home screen, [ ]X[au (au Disaster

Countermeasure)].

au (au Disaster Countermeasure) menu appears.

d

Attaching the battery pack

Be sure to check the au Micro IC Card (LTE) is certainly attached and then attach the battery pack.

1Insert a fingertip into the gap on the side of the battery cover and lift it up in the arrow direction ().

2Align the terminals of the product with those of the

battery pack and insert the battery pack in the direction of the arrow ( ).

Attaching/Removing the battery pack

Before attaching/removing the battery pack and battery cover, turn off the product. Do not attach the AC adapter.

Use a dedicated battery pack and attach it properly.

j

cable straight into the microUSB connection terminal of the product, with the USB symbol () facing up.

2Insert the USB plug of the microUSB cable straight into the microUSB connection terminal of the AC adapter. Then plug the AC adapter into the wall outlet.

Notification LED lights.

3When charging is complete, remove the microUSB plug of the microUSB cable from the product and close the microUSB connection terminal cover.

4Remove the AC adapter from the outlet.

Charging with a PC

1Open the microUSB connection terminal cover of the product and insert the microUSB plug of the microUSB cable straight into the microUSB connection terminal of the product, with the USB symbol () facing up.

2Insert the USB plug of the microUSB cable into the USB port of a PC.

Notification LED lights.

When a confirmation screen for installation of PC Companion software appears on the product, tap "Skip". When a screen for new hardware detection etc. appears on the PC, select "Cancel".

3When charging is complete, remove the microUSB plug of the microUSB cable from the product and close the microUSB connection terminal cover.

4Remove the USB plug of the microUSB cable from the USB port of the PC.

k

*For charging, you cannot use the AC adapter and a PC simultaneously.

Information

Installation of MTP driver to a PC is required to charge the battery with a Microsoft Windows XP PC, since "USB connection mode" is set to "Media transfer mode (MTP)" by default. Install Windows Media Player 10 or later to install MTP driver.

Using Disaster Message Board

Disaster Message Board service enables you to register information of well-being from an area of distress via LTE NET in case of large-scale disaster such as earthquake with a seismic intensity of over 6 lower.

1au (au Disaster Countermeasure) menu X[(Disaster message board)].

Information

To register information of well-being, E-mail address

( ezweb.ne.jp) is required. Set up E-mail address beforehand.

Using emergency early warning mail

The emergency early warning mail is a service that distributes emergency earthquake information or tsunami warning delivered from the meteorological bureau or disaster evacuation information delivered from the government or local public organization to all au cell phones in specified areas simultaneously.

When you receive emergency earthquake information, ensure your safety and take proper action according to the situation around you. When you receive a tsunami warning, draw away from sea coast immediately and evacuate to safe place such as upland or well-built high building.

1au (au Disaster Countermeasure) menuX[(emergency early warning mail)].

Information

Reception of emergency early warning mail is notified by a special warning tone. It is not possible to change the warning tone.

Emergency earthquake information may not arrive before strong tremors in areas near the epicenter.

Tsunami warning is a notification delivered from the meteorological bureau (major tidal wave, seismic sea wave) to the area including target coast.

Disaster evacuation information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.

The service is available only in Japan (it cannot be used overseas).

No information fee or communication charge is required for receiving emergency early warning mail.

KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.

Refer to the Japan Meteorological Agency web page for details about distribution of emergency earthquake information.

http://www.jma.go.jp/

You cannot receive emergency early warning mail when your cell phone is turned off or during a call.

Emergency early warning mail may not be received when your cell phone is communicating such as while sending/ receiving SMS/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.

You cannot receive the emergency early warning mail that the reception is failed.

e

 

 

 

 

f

3 Check the orientation of the battery cover and attach it to fit

au Micro IC Card (LTE)

 

 

 

 

the product ( ). Push each tab to close firmly ( ).

 

 

 

 

 

Your phone number etc. is recorded

au Micro IC Card (LTE)

 

 

in the au Micro IC Card (LTE).

 

 

IC (metal) part

 

The product supports only with au

 

 

 

 

 

Micro IC Card (LTE). You cannot use

 

 

 

 

 

the product with an au IC-card

 

 

 

 

 

switched from an au cell phone or

 

 

 

 

 

au smartphone.

 

Front

Back

Removing the battery pack

1Remove the battery cover and put your fingertip in the

concave on the product, then lift the battery pack in the direction of the arrow ().

2Check the orientation of the battery cover and attach it to fit the product. Push each tab to close firmly.

Attaching/removing the au Micro IC Card (LTE)

Before attaching/removing the au Micro IC Card (LTE), make sure to turn off the product and remove the battery cover and battery pack. Do not attach the AC adapter.

Attaching the au Micro IC Card (LTE)

1Use your fingernail to pull the projection on the edge of the tray (), and slide the tray straight out.

l

Charging with the Desktop Holder

1Insert the microUSB plug of the microUSB cable straight into the microUSB connection terminal of the Desktop Holder, with the USB symbol () facing up.

2Insert the USB plug of the microUSB cable straight into the microUSB connection terminal of the AC adapter. Then plug the AC adapter into the wall outlet.

3Place the product onto the Desktop Holder () ().

Notification LED lights.

4When charging is complete, remove the product from the desktop holder and disconnect the AC adapter from the outlet.

m

Information

You cannot charge the battery by connecting the Desktop Holder to a PC.

Turning your terminal on (Initial settings)

Turning the power on

1p(over 1 sec)

The unlock screen appears.

2Drag " " (left) to " " (right)

Turning the power off

1p(over 1 sec)

2[Power off]X[OK]

Initial settings

The first time the product turns ON, the initial setting screen appears automatically. Follow the onscreen instructions to set Language, each function, service, etc. For details, refer to "Setting Guide".

Information

Setup items can be set or changed later as required. To make

the settings later, from the Home screen, [ ]X[Settings]X [Language & input]X[Language], or from the Home screen, [ ]X[Settings]X[Setup guide], or [ ]X[au Easy Setting].

n

o

p

q

r

s

t

Sony PM-0400 User Guide

Screen Lock

When the screen lock is set, the screen light turns off to avoid the keys or touch panel from false operations.

When the specified time elapses, the product screen light turns off and screen lock is activated.

1 While the screen is displayed, p

Unlocking screen

The unlocking screen appears when turning the power on or the backlight on by pressing p.

1 Drag " " (left) to " " (right).

Information

Drag (right) to (left) to activate the camera to shoot without unlocking the screen.

Basic Operation

Key icons

The followings are the main functions of x, y, r keys located at the bottom of the screen.

x y r

u

Information

When you set screen lock to "Slide", slide the status bar downward to check the Notification panel without unlocking the screen.

Notification LED

Notification LED informs charging prompt, battery level while charging, missed calls, mail arrival, etc. by turning on or flashing.

Status

Description

Red

The battery is charging when the

 

remaining battery level is 14% or lower.

 

 

Orange

The battery is charging when the

 

remaining battery level is 15% - 89%.

 

 

Green

The battery is charging when the

 

remaining battery level is 90 % or higher.

 

 

Flashing red

The battery is charging when the

 

remaining battery level is 14% or lower.

 

 

Flashing green

New Gmail, new PC mail or new SMS

 

arrives while backlight is off.

 

 

Flashing blue

New mail arrives while the backlight turns

 

off.

 

 

Information

 

When the remaining battery is not sufficient for turning the product ON, pressing pmakes LED flash red.

Checking own phone number

1From the Home screen, [ ]X[Settings].

2[About phone]X[Status].

B

For inquiries, call: Customer Service Center

For general information and charges (toll free)

From fixed-line phones:

From au cell phones:

 

0077-7-111

157without area code

 

For loss or theft and operation information (toll free)

From fixed-line phones:

From au cell phones:

 

0077-7-113

113without area code

 

In case above numbers are not available, (toll free)

0120-977-033 (except Okinawa)

0120-977-699 (Okinawa)

Secure cell phone support center

For loss, theft, damage.

From a land-line phone/an au cell phone,

0120-925-919 (toll-free)

Business hours 9:00 21:00 (7 days a week)

Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing thelogo regardless of brand and manufacturer to protect the environment and reuse valuable resources.

Sold by: KDDI CORPORATION,

September 2012, 1st Edition

OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: Sony Mobile Communications Japan, Inc

1268-7227.1

x

Return to the previous screen. Close a dialog

Back

box, menu, the Notifications panel or

 

keyboard.

 

 

y

Display the Home screen.

Home

 

 

 

r

Recently used applications appear on a list.

Recently used

Tap a thumbnail to activate or flick left or right

applications

to delete from the list.

 

 

Using the touch panel

The display on the product is a touch panel operated by touching it with your finger.

Tap/Double-tap

Tap: Gently touch a screen and then immediately release your finger. Double tap: Tap the same position twice.

Long-touch

Keep touching an item with your finger.

Slide

While your finger is gently touching the screen, trace it to the desired direction to move over.

Flick

Operate the screen by quickly moving (flicking) your finger up, down, right, or left.

Pinch

Touch the screen with two fingers and widen (pinchout) or narrow (pinch-in) the fingers' distance.

v

The phone number of the product is shown under "My phone number".

Information

Alternatively, from the Home screen, tap [ ] X[Contacts]X [Myself] to check your phone number.

Setting the Silent Mode

Set the ringtone volume to 0. Note that setting the product to Silent mode does not mute sounds for shutter, playback of video or music, alarm, etc. And volume up for ringtone or notification tone cancels Silent mode.

1p(over 1 sec)

2[ ]/[]

Tap " " to set mute (ringtone volume 0) and tap " " to set vibrator.

Information

Alternatively, from the Home screen,

[ ]u[Settings]u[Sound]u[Silent mode]u[Off]/[Vibrate]/[Mute] to switch the Silent mode on or off.

Setting Airplane mode

When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi®, Bluetooth® function, NFC R/W P2P function) are turned off.

1 p(over 1 sec.) u[Airplane mode]

Information

Alternatively, from the Home screen,

[ ]u[Settings]u[More...]uMark/Unmark [Airplane mode] to switch the airplane mode on/off.

C

Downloading and updating software

Update files can be downloaded from the Internet web site via wireless communication into the product directly.

To download software updates only via Wi-Fi® , from the Home screen, [ ]X[Update Center]X[]X[Settings]X[Preferred data traffic] and select [Via Wi-Fi only]. If you set to [Via mobile network/Wi-Fi] for updating, note that when Wi-Fi®

communication becomes unstable, packet communication takes the place automatically, which may apply communication fees.

1From the Home screen, [ ]X[Update Center].

2[System]X[ ].

Connecting to a PC for updating software

You can update software using PC Companion to be installed from the product.

Install PC Companion to your PC beforehand.

After-sales service

When asking for repair

For repair, contact Secure cell phone support center.

During the

Repairs will be done based on the terms of

warranty

services of the free-of-charge repair warranty

period

described on the warranty card.

 

 

Outside the

We shall repair the product for a charge as

warranty

requested by the customer if repair renders it

period

usable.

 

 

Drag

Keep touching an item or icon, trace it to the desired direction to move.

Slide Flick Pinch

Home screen

Home screen consists of multiple screens. Slide/flick left or

right to switch them. The center screen is the default screen to

operate. Tap yto return to the Home screen any time.

 

aHome screen position

a

 

 

 

 

 

 

 

 

Indicates which screen of the

 

 

 

 

 

 

 

 

 

 

 

 

five home screens you are in.

b

 

bWidget

 

 

 

 

 

 

 

 

 

 

 

 

cWallpaper

 

 

 

 

 

 

 

 

 

 

 

 

dMedia folders

 

 

 

 

 

 

 

 

 

 

 

 

(WALKMAN, Movies, Album,

c

 

 

 

 

 

Camera, Music Unlimited,

 

 

 

 

 

 

 

 

 

 

 

e

Video Unlimited, FM radio)

 

 

 

 

 

 

 

 

 

 

 

 

eShortcuts (Applications)

d

 

 

 

 

 

 

f

 

 

 

 

 

 

 

 

 

 

fau folders

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(au (au Smart

 

 

 

 

 

 

 

 

 

 

 

 

Pass), E-mail, SMS, Friends

 

 

 

e g e

 

w

Entering characters

When entering characters, use the software keyboard displayed when tapping a character input box for adding contacts, creating a message, etc.

Switching keyboards

To input Japanese, use "Xperia Japanese keyboard" switching four input types of "Phonepad", "QWERTY keyboard", "Japanese syllabary", "Kana handwriting".

Phonepad

QWERTY keyboard

Japanese syllabary

Kana handwriting

keyboard

 

1Tap a character input box.

2Long-touch " "X[]/[]/[]/[].

The keyboard switches to Phonepad/QWERTY keyboard/ Japanese syllabary/Kana handwriting.

D

Information

Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

Recycled parts that meet the Company's quality standards are sometimes used for repair.

Collected au cell phones by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au aftersales service are collected and recycled by KDDI. They are not returned to customers.

Performance parts for repair

The Company retains performance parts for repair of the XperiaTM UL main unit and its peripherals for six years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.

Warranty card

At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.

Secure cell phone support plus

An after-sales service membership program on a monthly basis called "Secure cell phone support plus" (monthly fee: 399 yen including tax) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and

I J

Note, Uta Pass, Video Pass, LISMO Book Store,(Talk Assist), LINE, LISMO Player, au(au Customer Support), au (au Disaster Countermeasure))

gApplication key

Adding to Home screen/Editing Home screen

You can change wallpaper or theme of the Home screen and add/delete/move shortcuts of applications, widgets or folders on the Home screen.

1 Tap an area of the Home screen where no icons are displayed.

An icon appears at the top of the screen.

2

 

 

 

 

Wallpaper

Select an image from Album/Live

 

 

 

wallpapers/XperiaTM wallpapers to

 

 

 

replace wallpaper.

 

 

 

 

 

 

Theme

Set background image for the Home

 

 

 

screen or settings screen.

 

 

 

 

 

 

Shortcuts

Add a shortcut of application etc.

 

 

 

 

 

 

Widgets

Select a widget to add from the list.

 

 

 

 

Adding a folder

1From the Home screen, long-touch an icon.

2Drag the icon onto another icon then release your finger.

3Enter a folder nameu[Done]

x

Information

Word suggestions or direct conversion candidates for the entered characters appear. Tap a word to enter.

Tap " " to delete the character before the cursor.

Long-touch " " to enter symbols (single byte/double byte), facemarks from the displayed list.

On the Phonepad, you can enter characters by flicking a key up/down/left/right besides repeatedly tapping the key (toggle input).

Tap xto stop entering characters and return to the previous screen.

Support

Introduction of related accessories

For details, refer to the instruction manual for each device.

Battery pack (BA800)

Sony Mobile AC adapter 05 (EP880)

Desktop Holder (DK25)

1Seg antenna (EC220)

Common AC Adapter 04 (0401PWA) (sold separately)

au Carrying Case F Black (0105FCA) (sold separately)

Information

For the latest information on accessories, visit the au homepage

(http://www.au.kddi.com/) or contact the Customer Service Center.

E

loss. For details of this service, refer to au homepage or contact Secure cell phone support center.

Information

You can apply for membership only at the time of purchasing your au cell phone.

Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time.

Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone.

When an au cell phone is handed over to you or someone else, the Secure cell phone support plus membership is also handed over to the successor of the cell phone.

When you get a new au cell phone by changing the model or purchasing an extra cell phone, the "Secure cell phone support plus" membership for the old au cell phone is automatically canceled.

Service contents are subject to change without notice.

au Micro IC Card (LTE)

The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

After-sales service

If you are unsure about anything regarding after-sales service, contact the following service contact.

Customer Service Center (for service canceling procedure or operation in case of loss or theft)

From a land-line phone, 0077-7-113 (toll-free) From an au cell phone, 113 without area code (toll free)

K

Deleting shortcuts/widgets/folders

1From the Home screen, long-touch an icon to delete.

appears at the bottom of the screen.

2Drag the icon to " " then release your finger.

To delete a folder, tap "Delete" after Step 2. Shortcuts etc. in the folder are also deleted.

Information

Long-touch a shortcut, widget, or folder icon to move.

Using the Applications screen

You can call up functions from the Applications screen. Application icons installed to the product are also displayed.

Starting an application

When you tap application icons to use respective functions, you may incur communication charges depending on the function.

1From the Home screen, [ ]

The Applications screen appears. Slide/Flick left or right to switch the Applications screen.

2Tap an application to use.

Main applications

/

Phone/Contacts

 

Play Store

 

 

 

 

/

E-mail/SMS

/

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Accessories described on this page can be purchased from the au Online Shop.

http://auonlineshop.kddi.com/

Troubleshooting

Before you assume that the product is malfunctioning, check the following:

Symptom

What you should check

Power is not turned

Is the battery pack charged?

on even though

 

Is ppressed for over 1 second?

pis pressed.

 

The power goes off

Is the battery running out?

 

 

The power turns off

Is the battery running out?

while activation

 

screen is displayed.

 

 

 

(Out of service

Is the product out of the service area

area) appears.

or in an area where the signal is weak?

 

 

 

Is the built-in antenna covered with

 

finger etc.?

 

 

Cannot charge the

Is the power plug of the AC adapter

battery pack

surely inserted into the outlet?

(Notification LED

 

Is the battery pack attached properly?

does not light, the

 

Is the microUSB plug of the microUSB

battery icon does

cable surely inserted into the product?

not change into

 

charging).

 

 

 

Charging is not

Is the temperature of the product

complete.

raised or very low?

 

 

 

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Secure cell phone support center (for loss, theft, damage)

From a land-line phone/From an au cell phone,

0120-925-919 (toll free) Business hours 9:00 – 21:00 (7 days a week)

au after-sales service information

Replacement cell phone delivery service

Secure cell phone support plus members

Spontaneous failure

1st

Free of charge

Spontaneous failure

2nd

Customer charge

 

1st: 5,250 yen

Partially damage, water

soak, irreparable damage,

2nd: 8,400 yen

theft or loss

 

 

 

 

 

Non-Secure cell phone support plus members

Spontaneous failure

1st

No recompense

Spontaneous failure

2nd

 

Partially damage, water

 

soak, irreparable damage,

 

theft or loss

 

 

 

 

 

Holding over and repair

Secure cell phone support plus members

Spontaneous failure

1st

Free of charge

Spontaneous failure

2nd

Free of charge (three-year

 

 

warranty)

 

 

 

Partially damage

 

Customer charge

 

 

Upper limit: 5,250 yen

 

 

Water soak, irreparable

No recompense

damage

 

 

 

 

 

Theft, loss

 

 

 

 

 

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/

Alarm & clock/

 

Instruction Manual

 

Calendar

 

 

 

 

 

 

Downloading applications

You can download applications such as convenient tools and games from the Google Play and install them to use on the product.

To use Google Play, you need to set a Google account. For details, refer to "Setting Guide".

Deleting (uninstalling) applications

Before deleting installed applications, back up contents related to the application that you want to save including data saved in the application.

Information

Some applications may not be deleted.

Knowing the status of the product

Status bar

The status bar is located at the top of the product screen. On the left of the status bar, notification icons appears to inform missed calls, new mail, operations in progress, etc., and on the right, status icons appear to indicate the status of the product.

 

 

 

 

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Symptom

What you should check

Cannot operate

Are you operating with gloved hands?

touch panel as

 

 

 

Are you operating with a fingernail or

intended.

foreign object on the screen?

 

 

 

 

Cannot operate key/

Is the power turned on?

touch panel.

 

 

 

Is "Screen lock" set?

 

 

 

 

 

 

 

 

 

 

 

Turn off the power and then turn it on

 

 

again.

 

 

 

 

Screen response is

Screen response may be slowed

slow when you tap

down when a large amount of data is

on the screen/press

stored in the product or being

the keys.

transmitted between the product and

 

 

a microSD memory card.

 

 

A message such as

The battery is almost dead.

charge the battery

 

 

 

appears.

 

 

 

 

 

Battery usage time

Is the battery pack fully charged?

is short.

Charge until the notification LED turns

 

 

green.

 

 

 

 

 

 

 

Is the battery pack end-of-life?

 

 

 

 

 

Is the product used for a long period

 

 

at places where

(out of range)

 

 

appears?

 

 

 

 

The display

Is set "Sleep" period too short? Set the

backlight turns off

screen to light longer.

in a short while.

 

 

 

 

 

 

 

 

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Non-Secure cell phone support plus members

Spontaneous failure

1st

Free of charge

Spontaneous failure

2nd

Actual cost

Partially damage

 

 

 

 

Water soak, irreparable

No recompense

damage

 

(model change)

 

 

 

Theft, loss

 

 

 

 

 

* Charge amounts are all tax-included.

Information

Replacement cell phone delivery service

When you have trouble with your au cell phone, replacement cell phone (same model, same color, including new battery) is delivered by calling to. Return your damaged cell phone within 14 days after replacement cell phone is delivered.

Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year at the subscription to this service, it will be 1st and if you use, it will be 2nd.

*For details, refer to au homepage.

Holding over and repair

Repairs due to water soak and irreparable damage are not covered by this service.

Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.

You cannot receive a refund for replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.

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Examples of notification icon

New Gmail message

New PC mail message

New E mail ( @ezweb.ne.jp) message

New SMS/Receiving notification service message/New Receiving notification

Talking/Calling/Receiving

Missed call

Green Heat energy saving icon (Remove the AC adapter from the power outlet)

USB connecting

Receiving/Downloading data

Main status icons

/

Signal level (Level 4/Out of service area)

 

 

/

Data communication status (LTE available/3G

 

available)

 

 

/

Battery level (100%/Charging)

 

 

/

Silent mode (Vibrate/Mute)

 

 

 

Airplane mode is activated.

 

 

Notification panel

If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.

 

A

 

 

Symptom

What you should check

Display is dark.

Is “Brightness” set to dark?

 

 

 

Is the proximity sensor covered by

 

sticker?

 

 

Cannot hear sound

Is Stereo Headset with Microphone

while watching

(Sample) unplugged from the 1Seg

1Seg.

antenna cable while watching 1Seg

 

using Stereo Headset with Microphone

 

(Sample)? Reconnect the 1Seg

 

antenna cable.

 

 

Cannot recognize a

Is the microSD memory card inserted

microSD memory

properly?

card.

 

Is the microSD memory card

 

 

unmounted?

 

 

For more details, visit au Customer Support site of au homepage. http://cs.kddi.com/support/komatta/kosho/index.html

Updating Software

You can update the product to the most recent software for optimal performance and to get the latest enhancements.

You are charged for data communication when connecting to the Internet from the product using packet communication.

You are recommended to back up your data before updating software.

For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Instruction Manual" (Japanese) application or " (Full instruction manual)" (Japanese) available on au homepage.

 

 

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Main specifications

 

 

 

 

 

 

 

Display

 

Approx. 4.3 inches TFT

 

 

16,777,216 colors

 

 

 

 

 

720 × 1,280 dots

Weight

 

Approx. 120 g (with battery

 

 

pack)

 

 

Dimension (W × H × D)

Approx. 65mm × 129mm

 

 

× 8.7mm (thickest part

 

 

10.9mm)

 

 

 

Continuous

In Japan

Approx. 700 minutes

call time

 

 

Overseas

Approx. 470 minutes

 

(GSM)

 

 

 

 

Continuous

In Japan

Approx. 320 hours (LTE)

stand-by

 

Approx. 490 hours (3G)

time

 

 

Overseas

Approx. 440 hours

 

(GSM)

 

 

 

 

Continuous

charging time

Approx. 130 minutes

(Sony Mobile AC adapter 05)

 

 

 

1Seg viewing time

Approx. 270 minutes

 

 

 

Information

 

 

The continuous talk time, continuous standby time and continuous 1Seg viewing time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.

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