Sony PCG11311L Users Guide

Download

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VAIO User Guide VCC111 Series Back | Back to Top

Troubleshooting

Read This First

How to Use

Parts Description

Congratulations on your purchase of this computer and welcome to the on-screen User Guide.

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

About your computer’s configuration

To find out about the configuration of your computer, visit the Sony online support website.

About configuration differences in your computer

Some features, options, and supplied items may not be available on your computer.

Features

Available features vary depending on the model or options you selected. Not all features described in this manual are available depending on your model.

Illustrations

Illustrations, photos, or screenshots in this manual may look slightly different depending on the model or options you selected.

Software

The preinstalled software may vary depending on the model or options you selected. The software described in this manual may not be preinstalled on your computer.

Supplied manuals

The following manuals are supplied with your computer.

On-screen documentation

User Guide - Introduction version

A preinstalled manual with limited information of your computer focused on support and internet connection. The User Guide - Introduction version is replaced with a complete version of the User Guide (this manual) after update. [Details]

User Guide (this manual)

General information and operation instruction about your computer including support and troubleshooting information

Printed documentation

Quick Start Guide

An overview of components connection, set-up information, etc.

Recovery, Backup and Troubleshooting Guide

Information on how to recover and back up your computer, as well as troubleshooting information

Safety Regulations

Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology.

Other references

Help and Support

General information and technical assistance for your computer. To access Help and Support, click

Choose from the following categories to find the answers you need.

Get started with my VAIO

Use my VAIO

Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating Recovery Media, and more.

Get assistance with your VAIO computer by accessing useful information such as interactive VAIO tutorials, how -to articles, the VAIO technology page, specifications, and system and software information. The available information varies depending on the model you purchased.

(Start) and Help and Support.

You can find useful documentation such as general and model specific user guide on the computer.

Troubleshoot my VAIO

Software help files

Software help files may be included with the preinstalled software on your computer. You may be able to access the help files from the help menu.

Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support.

Notice

Copyright 2011 Sony Corporation. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof. In the manual, the (TM) or (R) marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording media, or recording devices or any relevant losses, including when recordings are not made due to reasons including the computer failure, or when the contents of a recording are lost or damaged as a result of the computer failure or repair undertaken to the computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to the computer, external recording media, or recording devices under any circumstances. Features and specifications are subject to change without notice.

Related Topic

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Troubleshooting

Welcome

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Congratulations on the purchase of this VAIO(R) computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating

the User Guide to the Latest Version [Details] for more information.

Updating the User Guide to the Latest Version Connecting to the Internet Updating Your VAIO Computer Solving Problems on Your VAIO Computer Using VAIO Care Finding Support Information Trademarks

^ Go to top

Updating the User Guide to the Latest Version

The complete version of the User Guide is available online. Update this User Guide Introduction Version to the complete version so that you can access it anytime even if you

are offline. With the complete version of the User Guide you can view information about:

Parts description Feature and operating instructions Precautions Troubleshooting information

Note

You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide. See Connecting to the Internet [Details] for more information on connecting the computer to the Internet.

To get the complete version of the User Guide

By updating this User Guide - Introduction Version, you can get the complete version of the User Guide with detailed information on your VAIO computer.

1. Connect your VAIO computer to the Internet.

2. Close this window, and then click

3. A window prompting you to update the manual appears. Follow the on-screen

instructions. This file will automatically update to the complete version of the User Guide.

Hint

It may take some time to complete the update. If the window prompting you to update the User Guide does not appear, make sure your VAIO computer is connected to the Internet and repeat the above steps. If the update window still does not appear, launch VAIO Update so you can find and download the User Guide manually. See Updating Your VAIO Computer [Details] for more information on VAIO Update.

(Start), All Programs, and VAIO Manual again.

To view help files for Windows OS and software operations

When you have trouble operating your VAIO computer, try referring to Windows Help and Support or help files included with your applications.

To access Windows Help and Support, click

(Start) and Help and Support.

^ Go to top

Connecting to the Internet

You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide.

Before connecting to the Internet

Before using the Internet, you will need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. The following types of Internet connection services may be available from your ISP:

Fiber to the Home (FTTH) Digital Subscriber Line (DSL) Cable modem Satellite

Dial-up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet, ask your ISP. The following is one of the Internet connection methods as an example.

To use the network (LAN)

You can connect your VAIO computer to networks with a LAN cable (not supplied). Connect one end of a LAN cable (not supplied) to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.

Note

The connection, setting method, or required devices may vary depending on your

network environment.

To use the wireless LAN network (Wi-Fi)

You first need to establish wireless LAN communications between your VAIO computer and an access point (not supplied). See Windows Help and Support for more information.

To start wireless LAN communications with VAIO Easy Connect

You can easily set up wireless LAN communications by following the instructions in VAIO Easy Connect. VAIO Easy Connect supports you especially when you first set up a

wireless Internet connection at home or when you connect to a public wireless network (WiFi hotspot).

1. Click

2. Follow the on-screen instructions to setup wireless LAN communications.

(Start), All Programs, VAIO Easy Connect, and Easy Internet Connection

Setup.

^ Go to top

Updating Your VAIO Computer

Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.

Note

Your VAIO computer must be connected to the Internet to download the updates.

To use Windows Update

Windows Update enables you to make your VAIO computer more stable.

1. Click

2. Follow the on-screen instructions.

(Start), All Programs, and Windows Update.

To use VAIO Update

VAIO Update automatically notifies you of new updates available on the Internet then

downloads and installs them on your VAIO computer.

1. Click

(Start), All Programs, and VAIO Update.

2. Follow the on-screen instructions.

To update antivirus software

Help protect your VAIO computer against security threats by keeping Internet security programs current with the latest updates. You can download and install the updates from the website of the manufacturer.

1. Click

2. Follow the on-screen instructions to complete the updates.

(Start), All Programs, and select the antivirus software.

^ Go to top

Solving Problems on Your VAIO Computer Using VAIO Care

With VAIO Care, you can regularly conduct performance checks and system tune-ups on your VAIO computer to keep it running at optimum level. Launch VAIO Care whenever a problem arises.

VAIO Care will provide appropriate measures and support information to solve the problem.

To launch VAIO Care

Press the ASSIST button while your VAIO computer is on.

Hint

Alternatively, click (Start), All Programs, and VAIO Care to launch VAIO Care.

See the help file included with VAIO Care for more information.

Pressing the ASSIST button while your VAIO computer is off launches VAIO Care

Rescue. VAIO Care Rescue can be used to recover the computer in case of

emergency, for example, when Windows does not start.

^ Go to top

Finding Support Information

The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in VAIO Care or the supplied Quick Start Guide.

^ Go to top

Trademarks

SONY and the SONY logo are registered trademarks of Sony Corporation.

VAIO, the VAIO logo, and other Sony product or service names are trademarks or

registered trademarks of Sony Corporation.

Windows and the Windows logo are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries.

All other names of system, products, and services are trademarks of their respective

owners.

In the manual, the TM or (R) marks are not specified.

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Troubleshooting

Checking Supplied Items

How to Use

Parts Description

Check all items packed with the product before use.

AC adapter

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Power cord

Battery pack

Hint

No recovery media is included because your computer can be recovered using data

stored in the hard disk drive or SSD. See Recovering from the Recovery Area for

more information.

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Troubleshooting

Parts and Controls on the Front

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Describes the features on the front of the computer, such as buttons and indicator lights.

1. Ambient light sensor

2. Built

-in microphone (monaural)

3. Built -in camera

4. Built

-in camera indicator

5. LCD

screen

6. Keyboard

8. Touch pad [Details] (Left/right buttons [Details] )

10.

Related Topic

Parts and Controls on the Sides

Parts and Controls on the Bottom

(power) key [Details]

Power indicator [Details]

Charge indicator [Details]

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Troubleshooting

Parts and Controls on the Sides

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Describes the features on the sides of the computer, such as connection ports.

1. DC IN port [Details]

2. HDMI output port [Details]

3. Microphone jack [Details]

4. Headphones jack [Details]

1. SD memory card slot [Details]

2. SD memory card indicator [Details]

USB ports [Details]

4. Security slot

Related Topic

Parts and Controls on the Sides

Parts and Controls on the Bottom

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Troubleshooting

Parts and Controls on the Bottom

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Describes the features on the bottom of the computer.

1. Recovery button

2. SIM card slot

3. Battery connector [Details]

Notifications

Related Topic

Parts and Controls on the Front

Parts and Controls on the Sides

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Troubleshooting

Installing/Removing the Battery Pack

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Install the battery pack into the battery compartment on the bottom of your computer.

Do not use the computer without installing the battery pack as it may cause the computer to malfunction.

To install the battery pack

1. Turn off your computer and close the LCD screen lid.

2. Slide the battery LOCK switches (1) inward.

3. Place the battery pack into the battery compartment until the projections (2) on either

side of the battery pack fit into the grooves (1).

4. Push down the circled area on the battery pack until the battery pack clicks into place.

5. Slide the battery LOCK switches outward to secure the battery pack on your computer.

To remove the battery pack

1. Turn off your computer and close the LCD screen lid.

2. Slide the battery LOCK switches inward.

3. Slide and hold the battery RELEASE latch (1), put your fingertip underneath the tab (2)

on the battery pack, and lift the battery pack in the direction of the arrow.

4. Slide the battery pack diagonally to take out from the computer.

Note

You will lose all unsaved data if you remove the battery pack while your computer is on

or in Sleep mode and not connected to the AC adapter.

Be sure to turn off the computer before removing the battery pack.

Related Topic

Charging the Battery Pack

Notes on Using the Battery Pack

Shutting Down Your Computer

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Troubleshooting

Charging the Battery Pack

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

The battery pack can be charged even while you are using your computer when the computer is connected to a power source. The charging time may vary depending on operating conditions.

1. Install the battery pack into your computer. [Details]

2. Plug the computer into an AC outlet. [Details]

Hint

The charging time varies depending on ambient temperature.

Note that at a low ambient temperature, it takes longer time to charge the battery pack.

To check the battery status of your computer, click the battery icon, such as (on

battery) or

(plugged in), in the desktop notification area.

Other Operations

Notifications

Related Topic

Charge Indicator Status List

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Troubleshooting

Notes on Using the Battery Pack

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Before using the battery pack, read the following precautions for correct use.

About the battery pack

The supplied battery pack is designed specifically for your computer.

For your safety, only use the supplied battery pack or an optional battery pack that is

specified by Sony.

For safety reasons, battery charging may be suspended at higher or lower temperatures.

While your computer is connected to an AC outlet with the AC adapter, it runs on AC

power, even if the battery pack is installed.

The battery pack is not fully charged at the time of delivery.

While the battery pack is in use or being charged, heat builds up in the battery pack.

This is normal and is not cause for concern.

Do not use your computer without installing the battery pack as it may cause the

computer to malfunction.

About battery discharge

After battery charge, the battery pack will gradually discharge over time even while not in use. If it is left unused for an extended period of time, the battery power may be depleted. It is recommended that you recharge the battery pack before use.

About battery life

Battery life varies depending on usage and settings.

About battery deterioration and replacement

The battery pack is consumable. The capacity gradually declines through repeated

cycles of recharging and discharging. As a result, the battery life becomes short even if it

is fully charged and eventually the battery pack reaches the end of its life.

If the battery pack quickly runs out of power after being fully charged or it has reached

the end of its life, replace it with a new one.

When using the power saving mode

If the battery pack runs out during Sleep mode, all unsaved data before your computer enters Sleep mode will be lost and cannot be restored. Be sure to save all data before placing the computer into Sleep mode. In Hibernate mode, all data and status (such as window position, size, etc.) are saved to the built-in storage device, so no data will be lost even if the battery pack runs out. If you cannot connect the computer to an AC power source for an extended period of time, place the computer into Hibernate mode.

When the battery pack is running out of power

If the battery pack runs out during your absence, power will be cut off and any data you are working on will be lost. While your computer is running on battery power, save data frequently and manually place the computer into Hibernate mode if necessary.

Related Topic

Notes on Using the Power Source

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Troubleshooting

Connecting a Power Source

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Connect your computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details]

1. Plug one end of the power cord (1) into the AC adapter (3).

2. Plug the other end of the power cord into an AC outlet (2).

3. Plug the cable from the AC adapter (3) into the DC IN port (4) on your computer.

Other Operations

Notifications

Note

Do not plug more than one device into the same AC outlet.

The shape of the AC adapter varies depending on the model you purchased.

Make sure that the power plug is firmly plugged into your computer.

Hint

You can purchase a power strip with a surge protector to help prevent damage to your

computer caused by sudden power surges (in an electrical storm, for example).

Related Topic

Installing/Removing the Battery Pack

Charging the Battery Pack

Notes on Using the Battery Pack

Turning on Your Computer

Shutting Down Your Computer

Notes on Using the Power Source

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Troubleshooting

Turning on Your Computer

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Turn on your computer to start Chrome OS. Carefully read the precautions in Notes on Using the Power Source before turning on.

[Details]

1. Install the battery pack on your computer [Details], and then connect to an AC outlet.

[Details]

2. Lift the LCD screen lid.

The computer automatically turns on and Chrome OS starts.

Note

Pressing the (power) key activates a screen saver.

If, however, you press and hold down the power key for more than four seconds, your

computer will be turned off.

Do not use your computer without installing the battery pack as it may cause the

computer to malfunction.

When opening the LCD screen lid, do not hold the built -in camera as it may cause your

computer to malfunction. (Built-in camera equipped models)

Hint

By default, your computer automatically enters Sleep mode after a certain period of

inactivity while the computer is connected to an AC outlet.

Related Topic

Installing/Removing

Charging the Battery Pack

Notes on Using the Battery Pack

Connecting a Power Source

Shutting Down Your Computer

Notes on Using the Power Source

the Battery Pack

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Troubleshooting

Shutting Down Your Computer

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Shut down your computer properly to avoid losing unsaved data.

1. Turn off any peripherals connected to your computer.

2. Save your data and close all running software applications.

3. Close the LCD screen lid.

The computer and the green power indicator light are automatically turned off.

Note

An improper shutdown may cause loss of unsaved data or your computer to

malfunction.

To disconnect your computer completely from an AC power source, turn off the

computer and unplug the power cord from the AC outlet.

Related Topic

Turning on Your Computer

Notes on Using the Power Source

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Troubleshooting

Charge Indicator Status List

How to Use

Parts Description

The charge indicator light turns on or blinks differently according to conditions.

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Lit in orange

Blinks along with the green power indicator

Blinks along with the orange power indicator

Blinks fast in orange

Related Topic

Charging the Battery Pack

The battery pack is charging. (Turns off when charging is completed.)

The battery pack is running out of power. (Normal mode)

The battery pack is running out of power. (Sleep mode)

A battery error has occurred due to a failed battery pack or an unlocked battery pack.

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Troubleshooting

Notes on Using the Power Source

How to Use

Parts Description

Setup

Network / Internet

Read the following precautions before plugging your computer into an AC power source.

If you remove the battery pack while your computer is turned on or in Sleep mode but it

is disconnected from an AC power source, you will lose all unsaved data.

If you do not intend to use your computer for an extended period of time while it is

disconnected from an AC power source, place the computer into Hibernate mode or turn

it off.

Connections

Settings

Other Operations

Notifications

Notes on the AC adapter

Use the AC adapter supplied with your computer or genuine Sony products. Do not use

any other AC adapter as it may cause a malfunction.

Do not connect the AC adapter to a power conversion device such as a travel power

converter. It may cause overheating or a malfunction.

If the AC adapter cable becomes damaged or broken, do not use it.

Notes on turning on your computer

Because your computer contains magnetic components, keep magnetic storage media,

such as floppy disks, away from the computer, as it may cause data corruption.

Your computer will automatically enter Sleep mode (with the default settings) when you

move magnetic devices closer to the computer. Keep magnetic devices away from the

computer.

Related Topic

Connecting a Power Source

Turning on Your Computer

Shutting Down Your Computer

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Troubleshooting

Using the Touch Pad

How to Use

Parts Description

Setup

Network / Internet

Connections

By sliding your finger on the touch pad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button or the right button to execute various commands or display menus.

Settings

Other Operations

Notifications

To click

With the pointer (1) on your desired item or object, press the left button (3) once. Alternatively, tap on the touch pad (2) once.

To double-click

With the pointer on your desired item or object, press the left button twice in a row. Alternatively, tap on the touch pad twice quickly.

To right-click

With the pointer on your desired item or object, press the right button (4) once. Depending on the location of the pointer, you can display various shortcut menus.

To drag

With the pointer on your desired object, press the left button once, and while holding down the button, slide your finger on the touch pad. Alternatively, tap on the touch pad twice quickly, and on the second tap, slide your finger.

To drag and drop

Drag an icon, such as a file, to a folder, a window, or a software icon to your desired location and release the left button. Alternatively, tap the icon twice quickly, and on the second tap, slide your finger to your desired location and lift the finger off the touch pad.

To scroll

Slide your finger along the right edge up and down to scroll vertically in the active window. Slide your finger along the bottom edge from side to side to scroll horizontally in the active window. Once vertical or horizontal scrolling is engaged, you can move your finger in circles on the touch pad to keep scrolling without taking the finger off the touch pad. Move the finger in circles from the right edge of the touch pad to scroll vertically, or from the bottom edge of the touch pad to scroll horizontally. (The scroll function works only with applications that support the function.)

To back or forward without moving the pointer

On the software that supports the back/forward function, such as a web browser, put two fingers on the touch pad and slide them from side to side to perform the back/forward operation without moving the pointer.

To zoom in or out

With some software applications, such as a photo viewer, pinch on the touch pad with two fingers for zooming. Pinch open to zoom in or pinch close to zoom out.

Note

The scroll function and the zoom function may not work depending on the software you

are using.

The scroll function and the zoom function may be disabled by default.

Hint

Refer to the help file of the touch pad for detailed information on how to use the touch

pad.

Related Topic

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Troubleshooting

Connecting a TV with an HDMI Input Port

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

You can connect a TV with an HDMI input port to your computer with an HDMI cable (not supplied). Refer to the manual that came with your TV for more information on installation and use.

1. Plug the power cord of your TV into an AC outlet.

2. Connect one end of an HDMI cable to the HDMI output port [Details] on your computer

and the other end to the TV.

3. Set the TV input to the external input.

The screen image of your computer is displayed on the TV.

Note

If a device driver other than the one provided by Sony is used, the image will not be

displayed and audio will not be heard. Always use the device driver provided by Sony

for updates.

Related Topic

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Troubleshooting

Adjusting the Speakers Volume

How to Use

Parts Description

Setup

Network / Internet

You can change the volume level of the speakers and headphones.

To decrease the volume using the volume control key

1. Press and hold down the (volume down) key.

The volume is turned down.

Connections

Settings

Other Operations

Notifications

To increase the volume using the volume control key

1. Press and hold down the (volume up) key.

The volume is turned up.

To turn on/off the volume using the muting key

1. Press the (muting) key.

The volume is turned off. Press the key again to turn on the volume.

Related Topic

Connecting External Speakers or Headphones

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Troubleshooting

Connecting External Speakers or Headphones

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

You can connect external sound output devices (such as speakers or headphones) to your computer.

1. Connect external speakers to the headphones jack

(not supplied).

[Details] with a speaker cable

Note

Turn down the volume of the speakers before turning them on.

Hint

Refer to the manual that came with your speakers or headphones.

Related Topic

Adjusting the Speakers Volume

Connecting an External Microphone

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Troubleshooting

Connecting an External Microphone

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

You can connect an external microphone to your computer and enjoy voice chat, etc.

1. Plug the microphone cable into the microphone jack

Note

If you connect or disconnect the microphone to/from your computer while running voice

recording software, voice recording may fail or the software may exit.

Connect the microphone and select it as the sound recording device for Windows before

starting the software.

Hint

Use a plug-in-power microphone.

Refer to the manual that came with your microphone.

If microphone feedback occurs, move the microphone away from your speakers.

[Details].

Related Topic

Connecting External Speakers or Headphones

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Troubleshooting

About the Internet Connection Services

How to Use

Parts Description

Setup

Network / Internet

Connections

The following types of Internet connection services are available. You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).

Fiber to the Home (FTTH)

Cable modem

Digital Subscriber Line (DSL)

Satellite

Settings

Other Operations

Notifications

Related Topic

Starting Wireless LAN Communications

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Troubleshooting

About the Wireless LAN Standards

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

The Wireless Local Area Network (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer.

WLAN standard Frequency band Remarks

IEEE 802.11a 5 GHz

IEEE 802.11b/g 2.4 GHz

IEEE 802.11n 5 GHz/2.4 GHz

Related Topic

Exclusive to models compliant with the IEEE

802.11a/b/g/n standard.

The IEEE 802.11g standard provides higher -speed communications than the IEEE 802.11b.

For models compliant with the IEEE 802.11b/g/n standard, only 2.4 GHz band can be used.

Starting Wireless LAN Communications

Stopping Wireless LAN Communications

Notes on Using the Wireless LAN Function

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Troubleshooting

Starting Wireless LAN Communications

How to Use

Parts Description

Setup

You can connect your computer to a Wi-Fi network and access the Internet wirelessly.

Click

range. The secure network is displayed with

information for the network.

(the network icon) in the upper right corner to detect available Wi-Fi networks in

and you will be prompted to enter user

Network / Internet

Connections

Settings

Other Operations

Notifications

About supported types of Wi-Fi networks

Sony Chromebook (TBD) supports the following wireless standards and security protocols.

Wireless standards: 802.11a/b/g/n

Security protocols: WEP, WPA-PSK, WPA-Enterprise, (TBD) Sony Chromebook does not support networks which require security credentials as of now.

To enable Wi- Fi on your computer

1. Click (the network icon) in the upper right corner.

2. Select @@@Enable Wi-Fi@@@ to enable Wi-Fi.

Your computer automatically detects available networks in range and displays them on the network menu.

Hint

When @@@Disable Wi-Fi@@@ is displayed on the menu, it indicates Wi-Fi is currently enabled.

3. Select your desired network.

You will be prompted to enter a password when connecting the computer to the network protected by the password. To use the security protocol (WPA or WPA2 -Personal), select WPA.

The network icon flashes while the Wi-Fi connection is established. When the connection is

is displayed.

lost,

Some networks allow access only to certain MAC addresses. To check the MAC address of your computer, click here.

About the network status

When your computer is connected to the Internet using a Wi-Fi network, the network status icon in the upper right corner shows the current status of the network connection.

Indicates your computer is connected to a Wi-Fi network. The number of lit bars indicates the strength of the network connection.

Indicates your computer is not connected to a Wi-Fi network.

Hint

You can automatically connect your computer to the Wi-Fi network that is saved as a

network profile on the computer.

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Troubleshooting

Stopping Wireless LAN Communications

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

To stop wireless LAN (Wi-Fi) communications, follow these steps.

1. Click

2. Select @@@Disable Wi-Fi@@@.

(the network icon) in the upper right corner.

When @@@Enable Wi-Fi@@@ is displayed on the menu, it indicates Wi-Fi is currently disabled.

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Troubleshooting

Notes on Using the Wireless LAN Function

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Before using the wireless LAN function, read the following precautions for correct use.

In some countries or regions, using the Wireless LAN products may be restricted by the

local regulations.

Wireless LAN devices work on the 2.4 GHz band, which is used by a variety of devices.

Wireless LAN devices use the technology to minimize radio interference from other

devices that use the same band; however, radio interference may still slow

communication speeds, reduce communication range, or cause communication failure.

If both the BLUETOOTH function and the 2.4 GHz wireless LAN function of your

computer are enabled, interference may occur and cause slower communication speeds

or other problems.

To communicate via a wireless LAN while you are on the road, you may need to

contract with a wireless LAN connection service provider.

If your computer is equipped with the IEEE 802.11a/b/g/n standard, outdoor use of the 5

GHz wireless LAN function is prohibited by law.

The communication speed and range may vary depending on the following conditions:

Distance between devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment (including wall material, etc.) Software in use

Communications may be cut off depending on radio conditions. The data transfer rate specified in the specification is the theoretical maximum, and may not reflect actual data transfer rate. Actual communication speed may not be as fast as the one displayed on your computer. The 2.4 GHz Wireless LAN and 5 GHz Wireless LAN frequency bands are not communicable with one another. The data transfer rate of IEEE 802.11g and IEEE 802.11n (2.4 GHz) may be affected by interference when used with an IEEE 802.11b product. Also, IEEE 802.11g and IEEE

802.11n automatically lower the transfer rate to maintain compatibility with an IEEE

802.11b product. The transfer rate may be regained by changing the channel settings of your access point. The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks. To stop the wireless LAN function abruptly, turn off your computer.

The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end -to-end encryption, virtual private networks, and authentication. WPA2, the second generation of WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11 devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X -based authentication. WPA2 is backward compatible with WPA.

Related Topic

About the Wireless LAN Standards

Starting Wireless LAN Communications

Stopping Wireless LAN Communications

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Troubleshooting

Using the Wireless WAN

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

This topic describes how to connect your computer to the Internet using the wireless WAN (WWAN).

1. Sign up with a telecommunications carrier that provides the wireless WAN service.

Once you have signed up with the carrier, you will receive documents, such as a manual, from the carrier.

2. Follow the instructions in the manual provided by the carrier.

3. Configure the connection settings on your computer.

Refer to the Google website for more information on how to configure the wireless WAN connection settings.

Note

Be sure to follow the instructions in the manual provided by the carrier. Be sure to establish security measures against unauthorized access to your computer before using the wireless WAN for the first time. You may be asked to provide your credit card information by the carrier you sign up with. Charges vary depending on the carrier you sign up with.

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Troubleshooting

Connecting a USB Device

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your computer. Installation of the device driver software supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information.

1. Choose the USB port (1) you prefer to use.

2. Plug the USB device cable (2) (not supplied) into the USB port.

Note

You may need to install the driver software supplied with your USB device before use. Refer to the manual that came with the USB device for more information. In order to print documents, be sure the USB printer is compatible with your version of Windows. Before disconnecting USB speakers from your computer, stop DVD or music playback or turn off the computer. If you disconnect the USB speakers during playback, it may cause a malfunction. For information on how to remove a USB device, refer to the manual that came with the device. To protect your computer and/or USB devices from damage, observe the following:

When moving your computer with USB devices connected, avoid exposing the USB

ports to shock or impact.

Do not put your computer in a bag or carrying case with USB devices connected.

Hint

The USB ports on your computer are compliant with the USB 2.0 standard.

Related Topic

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Troubleshooting

Inserting/Removing SD Memory Cards

How to Use

Parts Description

Setup

Network / Internet

Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. The SD memory card slot on the computer can accommodate the following memory cards:

SD memory card SDHC memory card SDXC memory card

Connections

Settings

Other Operations

Notifications

To insert an SD memory card

1. Locate the SD memory card slot.

2. Hold the SD memory card with the arrow pointing toward the slot, and carefully slide it

into the slot until it clicks into place.

The SD memory card icon will appear in the Computer window after you insert the card into the slot.

Note

Be careful not to insert an SD memory card with wrong orientation. If you force it into the slot upside down, the slot may be damaged. Refer to the manual that came with the SD memory card for more information. The SD memory card icon will not appear in the Computer window until you insert the card into the slot.

Hint

When you insert the SD memory card into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen instructions to install the software. While data is being read from or written to the SD memory card, the media access indicator light is on.

To remove an SD memory card

1. Locate the SD memory card slot.

2. Check that the media access indicator light is off.

3. Push in the SD memory card toward your computer and release.

4. Pull the SD memory card out of the slot.

Related Topic

Notes on Using SD Memory Cards

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Troubleshooting

Notes on Using SD Memory Cards

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Before using SD memory cards, read the following precautions for correct use.

Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects. An SD memory card contains delicate electronic components. Do not impact, bend or drop it. Do not disassemble or modify an SD memory card. Do not wet an SD memory card. Do not use or store in a location subject to:

Extremely high temperature, such as in a car parked in the sun

Direct sunlight

High humidity or corrosive substances

Excessive dust Be sure to use SD memory cards and adaptors that are compliant with the standards supported by your computer. Incompatible cards and adaptors may get stuck in the slot, causing damage to the computer. You cannot write data to an SD memory card that is write -protected. It is recommended that you make a backup copy of important data. Stored data may be lost or corrupted if:

You remove an SD memory card or turn off your computer while the media access

indicator light is on.

You use an SD memory card at a place where static electricity or electrical noise may

disturb the card. When carrying an SD memory card, be sure to put it in its case to avoid static electricity. Before using an SD memory card with a device other than a computer, such as a digital camera or a portable audio, format (initialize) the SD memory card using the device. Some devices may not support the file format for computers and show you a message that recommends you to format the SD memory card. In this case, copy data from the card to your computer and format the card using the device. All data in the SD memory card will be deleted when you format it. Refer to the manual that came with the device for more information. Do not insert foreign objects into the SD memory card slot. The SD memory card slot can be used for reading/writing supported memory cards only, and cannot be used for other purposes. SD memory cards (up to 2 GB), SDHC memory cards (up to 32 GB) and SDXC memory cards (up to 64 GB) available as of June 2011 have been tested and found compatible with your computer. However, it is not guaranteed that all SD memory cards, SDHC memory cards or SDXC memory cards will be compatible with the computer. Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot. An incompatible memory card or memory card adaptor may get stuck in the slot, causing damage to your computer. Some types of SD memory cards, for example ones with the UHS (Ultra High Speed data transfer feature), may become extremely hot due to continuous access to the memory cards. In such a case, wait for a while before removing the memory card until it cools down.

Related Topic

Inserting/Removing SD Memory Cards

Sony PCG11311L Users Guide

Specifications and Main Features

Frequently Asked Questions

User Manual