Sony PCG11311L Users Guide

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VAIO User Guide VCC111 Series Back | Back to Top

Troubleshooting

Read This First

How to Use

Parts Description

Congratulations on your purchase of this computer and welcome to the on-screen User Guide.

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

About your computer’s configuration

To find out about the configuration of your computer, visit the Sony online support website.

About configuration differences in your computer

Some features, options, and supplied items may not be available on your computer.

Features

Available features vary depending on the model or options you selected. Not all features described in this manual are available depending on your model.

Illustrations

Illustrations, photos, or screenshots in this manual may look slightly different depending on the model or options you selected.

Software

The preinstalled software may vary depending on the model or options you selected. The software described in this manual may not be preinstalled on your computer.

Supplied manuals

The following manuals are supplied with your computer.

On-screen documentation

User Guide - Introduction version

A preinstalled manual with limited information of your computer focused on support and internet connection. The User Guide - Introduction version is replaced with a complete version of the User Guide (this manual) after update. [Details]

User Guide (this manual)

General information and operation instruction about your computer including support and troubleshooting information

Printed documentation

Quick Start Guide

An overview of components connection, set-up information, etc.

Recovery, Backup and Troubleshooting Guide

Information on how to recover and back up your computer, as well as troubleshooting information

Safety Regulations

Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology.

Other references

Help and Support

General information and technical assistance for your computer. To access Help and Support, click

Choose from the following categories to find the answers you need.

Get started with my VAIO

Use my VAIO

Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating Recovery Media, and more.

Get assistance with your VAIO computer by accessing useful information such as interactive VAIO tutorials, how -to articles, the VAIO technology page, specifications, and system and software information. The available information varies depending on the model you purchased.

(Start) and Help and Support.

You can find useful documentation such as general and model specific user guide on the computer.

Troubleshoot my VAIO

Software help files

Software help files may be included with the preinstalled software on your computer. You may be able to access the help files from the help menu.

Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support.

Notice

Copyright 2011 Sony Corporation. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof. In the manual, the (TM) or (R) marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording media, or recording devices or any relevant losses, including when recordings are not made due to reasons including the computer failure, or when the contents of a recording are lost or damaged as a result of the computer failure or repair undertaken to the computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to the computer, external recording media, or recording devices under any circumstances. Features and specifications are subject to change without notice.

Related Topic

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VAIO User Guide VCC111 Series Back | Back to Top

Troubleshooting

Welcome

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Congratulations on the purchase of this VAIO(R) computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating

the User Guide to the Latest Version [Details] for more information.

Updating the User Guide to the Latest Version Connecting to the Internet Updating Your VAIO Computer Solving Problems on Your VAIO Computer Using VAIO Care Finding Support Information Trademarks

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Updating the User Guide to the Latest Version

The complete version of the User Guide is available online. Update this User Guide Introduction Version to the complete version so that you can access it anytime even if you

are offline. With the complete version of the User Guide you can view information about:

Parts description Feature and operating instructions Precautions Troubleshooting information

Note

You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide. See Connecting to the Internet [Details] for more information on connecting the computer to the Internet.

To get the complete version of the User Guide

By updating this User Guide - Introduction Version, you can get the complete version of the User Guide with detailed information on your VAIO computer.

1. Connect your VAIO computer to the Internet.

2. Close this window, and then click

3. A window prompting you to update the manual appears. Follow the on-screen

instructions. This file will automatically update to the complete version of the User Guide.

Hint

It may take some time to complete the update. If the window prompting you to update the User Guide does not appear, make sure your VAIO computer is connected to the Internet and repeat the above steps. If the update window still does not appear, launch VAIO Update so you can find and download the User Guide manually. See Updating Your VAIO Computer [Details] for more information on VAIO Update.

(Start), All Programs, and VAIO Manual again.

To view help files for Windows OS and software operations

When you have trouble operating your VAIO computer, try referring to Windows Help and Support or help files included with your applications.

To access Windows Help and Support, click

(Start) and Help and Support.

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Connecting to the Internet

You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide.

Before connecting to the Internet

Before using the Internet, you will need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. The following types of Internet connection services may be available from your ISP:

Fiber to the Home (FTTH) Digital Subscriber Line (DSL) Cable modem Satellite

Dial-up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet, ask your ISP. The following is one of the Internet connection methods as an example.

To use the network (LAN)

You can connect your VAIO computer to networks with a LAN cable (not supplied). Connect one end of a LAN cable (not supplied) to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.

Note

The connection, setting method, or required devices may vary depending on your

network environment.

To use the wireless LAN network (Wi-Fi)

You first need to establish wireless LAN communications between your VAIO computer and an access point (not supplied). See Windows Help and Support for more information.

To start wireless LAN communications with VAIO Easy Connect

You can easily set up wireless LAN communications by following the instructions in VAIO Easy Connect. VAIO Easy Connect supports you especially when you first set up a

wireless Internet connection at home or when you connect to a public wireless network (WiFi hotspot).

1. Click

2. Follow the on-screen instructions to setup wireless LAN communications.

(Start), All Programs, VAIO Easy Connect, and Easy Internet Connection

Setup.

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Updating Your VAIO Computer

Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.

Note

Your VAIO computer must be connected to the Internet to download the updates.

To use Windows Update

Windows Update enables you to make your VAIO computer more stable.

1. Click

2. Follow the on-screen instructions.

(Start), All Programs, and Windows Update.

To use VAIO Update

VAIO Update automatically notifies you of new updates available on the Internet then

downloads and installs them on your VAIO computer.

1. Click

(Start), All Programs, and VAIO Update.

2. Follow the on-screen instructions.

To update antivirus software

Help protect your VAIO computer against security threats by keeping Internet security programs current with the latest updates. You can download and install the updates from the website of the manufacturer.

1. Click

2. Follow the on-screen instructions to complete the updates.

(Start), All Programs, and select the antivirus software.

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Solving Problems on Your VAIO Computer Using VAIO Care

With VAIO Care, you can regularly conduct performance checks and system tune-ups on your VAIO computer to keep it running at optimum level. Launch VAIO Care whenever a problem arises.

VAIO Care will provide appropriate measures and support information to solve the problem.

To launch VAIO Care

Press the ASSIST button while your VAIO computer is on.

Hint

Alternatively, click (Start), All Programs, and VAIO Care to launch VAIO Care.

See the help file included with VAIO Care for more information.

Pressing the ASSIST button while your VAIO computer is off launches VAIO Care

Rescue. VAIO Care Rescue can be used to recover the computer in case of

emergency, for example, when Windows does not start.

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Finding Support Information

The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in VAIO Care or the supplied Quick Start Guide.

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Trademarks

SONY and the SONY logo are registered trademarks of Sony Corporation.

VAIO, the VAIO logo, and other Sony product or service names are trademarks or

registered trademarks of Sony Corporation.

Windows and the Windows logo are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries.

All other names of system, products, and services are trademarks of their respective

owners.

In the manual, the TM or (R) marks are not specified.

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Troubleshooting

Checking Supplied Items

How to Use

Parts Description

Check all items packed with the product before use.

AC adapter

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Power cord

Battery pack

Hint

No recovery media is included because your computer can be recovered using data

stored in the hard disk drive or SSD. See Recovering from the Recovery Area for

more information.

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Troubleshooting

Parts and Controls on the Front

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Describes the features on the front of the computer, such as buttons and indicator lights.

1. Ambient light sensor

2. Built

-in microphone (monaural)

3. Built -in camera

4. Built

-in camera indicator

5. LCD

screen

6. Keyboard

8. Touch pad [Details] (Left/right buttons [Details] )

10.

Related Topic

Parts and Controls on the Sides

Parts and Controls on the Bottom

(power) key [Details]

Power indicator [Details]

Charge indicator [Details]

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Troubleshooting

Parts and Controls on the Sides

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Describes the features on the sides of the computer, such as connection ports.

1. DC IN port [Details]

2. HDMI output port [Details]

3. Microphone jack [Details]

4. Headphones jack [Details]

1. SD memory card slot [Details]

2. SD memory card indicator [Details]

USB ports [Details]

4. Security slot

Related Topic

Parts and Controls on the Sides

Parts and Controls on the Bottom

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VAIO User Guide VCC111 Series Back | Back to Top

Troubleshooting

Parts and Controls on the Bottom

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Describes the features on the bottom of the computer.

1. Recovery button

2. SIM card slot

3. Battery connector [Details]

Notifications

Related Topic

Parts and Controls on the Front

Parts and Controls on the Sides

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Troubleshooting

Installing/Removing the Battery Pack

How to Use

Parts Description

Setup

Network / Internet

Connections

Settings

Other Operations

Notifications

Install the battery pack into the battery compartment on the bottom of your computer.

Do not use the computer without installing the battery pack as it may cause the computer to malfunction.

To install the battery pack

1. Turn off your computer and close the LCD screen lid.

2. Slide the battery LOCK switches (1) inward.

3. Place the battery pack into the battery compartment until the projections (2) on either

side of the battery pack fit into the grooves (1).

4. Push down the circled area on the battery pack until the battery pack clicks into place.

5. Slide the battery LOCK switches outward to secure the battery pack on your computer.

To remove the battery pack

1. Turn off your computer and close the LCD screen lid.

2. Slide the battery LOCK switches inward.

3. Slide and hold the battery RELEASE latch (1), put your fingertip underneath the tab (2)

on the battery pack, and lift the battery pack in the direction of the arrow.

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