Sony NW-WS413, NW-WS414 Help Guide

Help Guide

Digital Music Player

NW-WS413/WS414

Use this manual when you have troubles or when you need to know how to use your WALKMAN®.

The color of Walkman sold in some countries/regions may differ from those shown above.

How to Use

Getting Started

Basic Operations

Transferring/Deleting Content

Music

Ambient Sound Mode

Announcement

Specifications

Troubleshooting

Q&A

List of Topics

How to Use

Troubleshooting

4-580 -541-11(1)

TOC-1

Help Guide NW-WS413/WS414 i......................................................................................................

Getting Started 1...............................................................................................................................

Help Guide | Customer Registration Website 16.........................................................................

Help Guide | Customer registration website 52.....................................................................

Help Guide | Before Use 17.........................................................................................................

Help Guide | Before first use 53.............................................................................................

Help Guide | Walkman instruction manuals 54......................................................................

Help Guide | Enjoying Using Your Walkman 18..........................................................................

Help Guide | 3 steps to listening to music 55.........................................................................

Help Guide | Various ways to enjoy using your Walkman 57................................................

Help Guide | Parts and Controls 19.............................................................................................

Help Guide | Parts and controls 58........................................................................................

Help Guide | About the differences between the two types of earbuds 60............................

Help Guide | Changing the earbuds 61.................................................................................

Help Guide | Power/Charging 20.................................................................................................

Help Guide | Turning the power on 63...................................................................................

Help Guide | Turning the power off 64...................................................................................

Help Guide | Charging the battery 65....................................................................................

Help Guide | Extending the battery life 67.............................................................................

Help Guide | Notes on charging the battery 68......................................................................

Basic Operations 2............................................................................................................................

Help Guide | How to Place Your Walkman on Your Ears 21.......................................................

Help Guide | How to place your Walkman on your ears 69...................................................

Help Guide | Improving the fit 71...........................................................................................

Help Guide | Taking your Walkman off 73.............................................................................

Help Guide | LED Lamp 22..........................................................................................................

Help Guide | Confirming the Walkman status by the OPR lamp 74......................................

Help Guide | Using Your Walkman while Swimming 23..............................................................

Help Guide | Water resistant and dust proofing performance of this

Walkman 76...........................................................................................................................

Help Guide | Liquids that the water resistant performance specifications

apply to 77.............................................................................................................................

Help Guide | Changing the earbuds to Swimming earbuds 78..............................................

Help Guide | How the sound becomes muffled while you are swimming 80.........................

Help Guide | If the sound becomes muffled while swimming 81...........................................

Help Guide | Notes while swimming in a pool or the ocean 83..............................................

Help Guide | Notes on charging the battery after swimming 85............................................

Help Guide | Connecting Your Walkman to Your Computer 24...................................................

Help Guide | Connecting to a computer 86............................................................................

TOC-2

Help Guide | Notes on connecting your Walkman to a computer 88.....................................

Help Guide | Initializing/Updating 25............................................................................................

Help Guide | Restarting your Walkman 89............................................................................

Help Guide | Resetting to the factory settings 90..................................................................

Help Guide | Formatting memory 91......................................................................................

Help Guide | Updating the system software of your Walkman 93.........................................

Help Guide | Displaying your Walkman information 94.........................................................

Help Guide | Using the Contents 26............................................................................................

About the differences between the two types of earbuds 60.................................................

Changing the earbuds 61......................................................................................................

Transferring/Deleting Content 3........................................................................................................

Help Guide | Operation Flow for Transferring Content to Your Walkman 27...............................

Help Guide | Preparing content using a Windows computer 95............................................

Help Guide | Preparing content using a Mac computer 96....................................................

Help Guide | Installing Media Go 28............................................................................................

Help Guide | About Media Go 97...........................................................................................

Help Guide | Installing Media Go 98......................................................................................

Help Guide | Installing Content Transfer 29.................................................................................

Help Guide | About Content Transfer 99...............................................................................

Help Guide | Installing Content Transfer 100.........................................................................

Help Guide | Importing Content to the Software 30.....................................................................

Help Guide | Importing and transferring content from media using Media

Go 101...................................................................................................................................

Help Guide | Importing content on your Windows computer into Media Go 103...................

Help Guide | Transferring Content to Your Walkman 31.............................................................

Help Guide | Transferring content using Media Go 104........................................................

Help Guide | Transferring iTunes content using Media Go 105.............................................

Help Guide | Transferring content using Content Transfer 106.............................................

Help Guide | Transferring content using Explorer 107...........................................................

Help Guide | Transferring content using the Finder 109........................................................

Help Guide | Notes for transferring content such as music from your

computer 111.........................................................................................................................

Help Guide | Deleting Content from Your Walkman 32...............................................................

Help Guide | Deleting content from your Walkman using Media Go 112..............................

Help Guide | Deleting content from your Walkman using Content Transfer 113...................

Help Guide | Deleting content from your Walkman using Explorer 114.................................

Help Guide | Deleting content from your Walkman using the Finder 115..............................

Help Guide | Operating with Media Go 33...................................................................................

Help Guide | Deleting content imported to Media Go 116.....................................................

Music 4..............................................................................................................................................

TOC-3

Help Guide | Playing Music 34.....................................................................................................

Help Guide | Preparing music 117.........................................................................................

Help Guide | Playing music 118.............................................................................................

Help Guide | Volume operation (Only for countries/areas complying with

European and Korean Directives) 120...................................................................................

Help Guide | Adjusting the volume 121.................................................................................

Help Guide | Skipping to the previous/next song 122............................................................

Help Guide | Fast-forwarding/fast-rewinding the current song 123.......................................

Help Guide | Skipping to the previous/next folder/playlist/album 124....................................

Help Guide | Shuffle playback 125........................................................................................

Help Guide | Repeat playback 126........................................................................................

Help Guide | Repeatedly playing the current song 127.........................................................

Help Guide | Changing the playback order to Folder Play/Playlist Play/

Album Play 128......................................................................................................................

Help Guide | Deleting Songs 36..................................................................................................

Help Guide | Deleting songs 129...........................................................................................

Help Guide | Music Settings 37...................................................................................................

Help Guide | Moderating the differences in volume level between songs 130......................

Help Guide | Limiting the volume 131....................................................................................

Ambient Sound Mode 5.....................................................................................................................

Help Guide | What is Ambient Sound Mode? 38.........................................................................

Help Guide | What is Ambient Sound Mode? 132.................................................................

Help Guide | Using the Ambient Sound Mode 39........................................................................

Help Guide | Selecting an Ambient Sound Mode 134...........................................................

Announcement 6...............................................................................................................................

Help Guide | Precautions 40........................................................................................................

Help Guide | Notes on handling your Walkman 135..............................................................

Help Guide | Notes on headphones 137................................................................................

Help Guide | Notes on the software 138................................................................................

Notes while swimming in a pool or the ocean 83...................................................................

Notes on charging the battery after swimming 85.................................................................

Help Guide | Maintenance of your Walkman 139..................................................................

Help Guide | Customer Support Website 41................................................................................

Help Guide | Customer support website 141.........................................................................

Specifications 7.................................................................................................................................

Help Guide | Specifications 42.....................................................................................................

Help Guide | Specifications 142.............................................................................................

Help Guide | Battery life 144..................................................................................................

Help Guide | Maximum recordable number of songs and time (Approx.) 145.......................

Help Guide | Supported formats 146.....................................................................................

TOC-4

Help Guide | System requirements 147.................................................................................

Help Guide | Contents 148....................................................................................................

Troubleshooting 8..............................................................................................................................

Help Guide | What Can I Do to Solve a Problem? 43..................................................................

Help Guide | What can I do to solve a problem? 149............................................................

Customer support website 141..............................................................................................

Q&A 9................................................................................................................................................

Help Guide | Operation 44...........................................................................................................

Help Guide | Your Walkman does not operate or the power does not turn

on. 150...................................................................................................................................

Help Guide | Your Walkman does not work properly. 151.....................................................

Help Guide | Your Walkman power turns off or on automatically. 152..................................

Help Guide | A drink (water, coffee, etc.) was spilled on your Walkman, or

the Walkman was washed in the washing machine. 153......................................................

Help Guide | The earbuds supplied with the headphones are missing. 154..........................

Help Guide | You want to back up the content such as music stored on

your Walkman. 155................................................................................................................

Help Guide | You want to find the product name (model name) of your

Walkman. 156........................................................................................................................

Help Guide | The voice guidance “Check the volume level” is heard. 157...........................

Help Guide | Sound 45................................................................................................................

Help Guide | There is no sound. 158.....................................................................................

Help Guide | Content such as music suddenly stops during playback. 159..........................

Help Guide | Noise is generated. 160....................................................................................

Help Guide | Volume cannot be turned up, or the volume remains low

when the playback volume is turned up. 161.........................................................................

Help Guide | Sound is interrupted or skips. 162....................................................................

Help Guide | Power 46.................................................................................................................

Help Guide | You cannot charge your Walkman. 163............................................................

Help Guide | How long is the life of the built-in rechargeable battery? 164...........................

Help Guide | The rechargeable battery needs to be replaced. 165.......................................

Help Guide | The battery life is short. 166.............................................................................

Help Guide | How long is the standard battery duration? 167...............................................

Help Guide | How long does it take to charge the battery? 168............................................

Help Guide | Connection to a Computer 47.................................................................................

Help Guide | The computer does not recognize your Walkman. 169....................................

Help Guide | You cannot install software to your computer. 170...........................................

Help Guide | The progress bar on the install screen does not proceed

while installing the software. 171...........................................................................................

Help Guide | Your Walkman is not recognized by Media Go. 172.........................................

TOC-5

Help Guide | Content such as music cannot be transferred from the

computer to your Walkman. 173............................................................................................

Help Guide | Playing/Deleting Content 48...................................................................................

Help Guide | You cannot play content such as music transferred to your

Walkman. 174........................................................................................................................

Help Guide | Playback progresses to the next album when repeat

playback is set. 175...............................................................................................................

Help Guide | Songs are only played within a limited range such as within

one album. 176......................................................................................................................

Help Guide | Sound becomes muffled when using your Walkman in

water, such as when swimming. 177.....................................................................................

Help Guide | Water Resistant Performance 49............................................................................

Sound becomes muffled when using your Walkman in water, such as

when swimming. 177.............................................................................................................

Help Guide | You dropped your Walkman in water. 178........................................................

Help Guide | Fitting 50.................................................................................................................

Help Guide | The headphones are not firmly seated on your ears. 179................................

Help Guide | The neckband part does not fit. 180.................................................................

Help Guide | The earbuds do not fit. 181...............................................................................

Help Guide | Other 51..................................................................................................................

Help Guide | Your Walkman gets warm. 182.........................................................................

How to Use 10...................................................................................................................................

Troubleshooting 14............................................................................................................................

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Getting Started

Customer Registration Website

Before Use

Enjoying Using Your Walkman

Parts and Controls

Power/Charging

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Basic Operations

How to Place Your Walkman on Your Ears

LED Lamp

Using Your Walkman while Swimming

Connecting Your Walkman to Your Computer

Initializing/Updating

Using the Contents

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Transferring/Deleting Content

Operation Flow for Transferring Content to Your Walkman

Installing Media Go

Installing Content Transfer

Importing Content to the Software

Transferring Content to Your Walkman

Deleting Content from Your Walkman

Operating with Media Go

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Music

Playing Music

Deleting Songs

Music Settings

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Ambient Sound Mode

What is Ambient Sound Mode?

Using the Ambient Sound Mode

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Announcement

Precautions

Customer Support Website

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Specifications

4-580 -541-11(1)

Help Guide

Troubleshooting

Digital Music Player

NW-WS413/WS414

Troubleshooting

What Can I Do to Solve a Problem?

4-580 -541-11(1)

Help Guide

Troubleshooting

Digital Music Player

NW-WS413/WS414

Q&A

Operation

Sound

Power

Connection to a Computer

Playing/Deleting Content

Water Resistant Performance

Fitting

Other

4-580 -541-11(1)

Help Guide

List of Topics

Digital Music Player

NW-WS413/WS414

How to Use

Ge tt ing St arte d

Cust om e r Re gist ra tion We bsit e

Customer registration website

Be fore U se

Before first use

Walkman instruction manuals

Enjoying U sing Y our Walk ma n

3 steps to listening to music

Various ways to enjoy using your Walkman

Pa rt s a nd Cont rols

Parts and controls

About the differences between the two types of earbuds

Changing the earbuds

Pow e r/Cha rging

Turning the power on

Turning the power off

Charging the battery

Extending the battery life

Notes on charging the battery

Ba sic Ope ra tions

How to Pla ce Y our Wa lk ma n on Y our Ea rs

How to place your Walkman on your ears

Improving the fit

Taking your Walkman off

LED Lam p

Confirming the Walkman status by the OPR lamp

Using Your Walk man w hile Sw imm ing

Water resistant and dust proofing performance of this Walkman

Liquids that the water resistant performance specifications apply to

Changing the earbuds to Swimming earbuds

How the sound becomes muffled while you are swimming

If the sound becomes muffled while swimming

Notes while swimming in a pool or the ocean

Notes on charging the battery after swimming

Conne c ting Y our Wa lk ma n to Y our Com put er

Connecting to a computer

Notes on connecting your Walkman to a computer

Init ia lizing/U pda t ing

Restarting your Walkman

Resetting to the factory settings

Formatting memory

Updating the system software of your Walkman

Displaying your Walkman information

Using the Cont ent s

About the differences between the two types of earbuds

Changing the earbuds

Tra nsfe rring/De le ting Cont ent

Ope ra tion Flow for T ra nsferring Cont e nt t o Your Wa lk ma n

Preparing content using a Windows computer

Preparing content using a Mac computer

Inst a lling Me dia Go

About Media Go

Installing Media Go

Inst a lling Cont ent T ra nsfer

About Content Transfer

Installing Content Transfer

Im porting Cont ent to t he Softw a re

Importing and transferring content from media using Media Go

Importing content on your Windows computer into Media Go

Tra nsfe rring Conte nt t o Y our Walk man

Transferring content using Media Go

Transferring iTunes content using Media Go

Transferring content using Content Transfer

Transferring content using Explorer

Transferring content using the Finder

Notes for transferring content such as music from your computer

De le ting Cont e nt from Y our Wa lk ma n

Deleting content from your Walkman using Media Go

Deleting content from your Walkman using Content Transfer

Deleting content from your Walkman using Explorer

Deleting content from your Walkman using the Finder

Ope ra ting w ith M e dia Go

Deleting content imported to Media Go

Music

Pla ying M usic

Preparing music

Playing music

Volume operation (Only for countries/areas complying with European and Korean Directives)

Adjusting the volume

Skipping to the previous/next song

Fast-forwarding/fast-rewinding the current song

Skipping to the previous/next folder/playlist/album

Shuffle playback

Repeat playback

Repeatedly playing the current song

Changing the playback order to Folder Play/Playlist Play/Album Play

De le ting Songs

Deleting songs

Music Se tt ings

Moderating the differences in volume level between songs

Limiting the volume

Am bie nt Sound M ode

Wha t is Am bie nt Sound M ode ?

What is Ambient Sound Mode?

Using the Am bie nt Sound M ode

Selecting an Ambient Sound Mode

Announc eme nt

Pre ca ut ions

Notes on handling your Walkman

Notes on headphones

Notes on the software

Notes while swimming in a pool or the ocean

Notes on charging the battery after swimming

Maintenance of your Walkman

Cust om e r Support We bsit e

Customer support website

Spe cific a tions

Spe cific at ions

Specifications

Battery life

Maximum recordable number of songs and time (Approx.)

Supported formats

System requirements

Contents

4-580 -541-11(1)

The progress bar on the install screen does not proceed while installing the software.

Help Guide

List of Topics

Digital Music Player

NW-WS413/WS414

Troubleshooting

Troubleshoot ing

Wha t Can I Do t o Solve a Problem ?

What can I do to solve a problem?

Customer support website

Q& A

Ope ra tion

Your Walkman does not operate or the power does not turn on.

Your Walkman does not work properly.

Your Walkman power turns off or on automatically.

A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine.

The earbuds supplied with the headphones are missing.

You want to back up the content such as music stored on your Walkman.

You want to find the product name (model name) of your Walkman.

The voice guidance “Check the volume level” is heard.

Sound

There is no sound.

Content such as music suddenly stops during playback.

Noise is generated.

Volume cannot be turned up, or the volume remains low when the playback volume is turned up.

Sound is interrupted or skips.

Pow e r

You cannot charge your Walkman.

How long is the life of the built-in rechargeable battery?

The rechargeable battery needs to be replaced.

The battery life is short.

How long is the standard battery duration?

How long does it take to charge the battery?

Conne c tion t o a Com put er

The computer does not recognize your Walkman.

You cannot install software to your computer.

Your Walkman is not recognized by Media Go.

Content such as music cannot be transferred from the computer to your Walkman.

Pla ying/De le ting Conte nt

You cannot play content such as music transferred to your Walkman.

Content such as music suddenly stops during playback.

Playback progresses to the next album when repeat playback is set.

Songs are only played within a limited range such as within one album.

Wa te r Re sist a nt Pe rforma nc e

Sound becomes muffled when using your Walkman in water, such as when swimming.

You dropped your Walkman in water.

Fit ting

The headphones are not firmly seated on your ears.

The neckband part does not fit.

The earbuds do not fit.

Ot he r

Your Walkman gets warm.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Customer Registration Website

Customer registration website

View information on websites where you can register your Walkman.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Before Use

Before first use

Be sure to read this manual before you use your Walkman for the first time.

Walkman instruction manuals

There are a wide variety of instruction manuals available in addition to this Help Guide.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Enjoying Using Your Walkman

3 steps to listening to music

This section explains how you can start enjoying using your Walkman after purchase in three simple steps.

Various ways to enjoy using your Walkman

Your Walkman can do more than simply play back music. Get to know more about various ways you can enjoy using the Walkman.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Parts and Controls

Parts and controls

This section introduces the functions of buttons, jacks, and other parts of your Walkman.

About the differences between the two types of earbuds

This section explains the characteristics of the two different types of earbuds.

Changing the earbuds

You can change the earbuds if the initially installed earbuds do not fit your ears correctly.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Power/Charging

Turning the power on

Turn on the power to start your Walkman.

Turning the power off

Turn off the power when not using your Walkman.

Charging the battery

Charge your Walkman by connecting it to a computer.

Extending the battery life

This section introduces various ways to reduce battery consumption such as frequently turning the power off and changing various settings.

Notes on charging the battery

This section contains various notes about charging your Walkman.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

How to Place Your Walkman on Your Ears

How to place your Walkman on your ears

Place your Walkman on your ears and adjust it to fit you.

Improving the fit

This section explains how to fit your Walkman better on your ears.

Taking your Walkman off

Instructions and notes for when you take your Walkman off your ears are explained.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

LED Lamp

Confirming the Walkman status by the OPR lamp

The OPR lamp indicates the condition of the battery or settings by changing color and blinking patterns.

4-580 -541-11(1)

Help Guide

How to Use

Digital Music Player

NW-WS413/WS414

Using Your Walkman while Swimming

Water resistant and dust proofing performance of this Walkman

This section explains the water resistant and dust proofing performance of your Walkman.

Liquids that the water resistant performance specifications apply to

This section explains the types of liquid that the water resistant specifications of your Walkman apply to.

Changing the earbuds to Swimming earbuds

You can change the earbuds if the initially installed earbuds do not fit your ears correctly while swimming.

How the sound becomes muffled while you are swimming

This section explains the cases where the sound becomes muffled while swimming and how to prevent those from happening.

If the sound becomes muffled while swimming

This section explains how to remove water from your ears and headphone sections.

Notes while swimming in a pool or the ocean

This section contains notes for using your Walkman while swimming.

Notes on charging the battery after swimming

Important notes for charging the battery after swimming are explained.

4-580 -541-11(1)

+ 159 hidden pages

Sony NW-WS413, NW-WS414 Help Guide

Table Of Contents

Getting Started

Basic Operations

Transferring/Deleting Content

Music

Ambient Sound Mode

Announcement

Specifications

Troubleshooting

How to Use

Troubleshooting