Sony KV-9PT20 Troubleshooting

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Troubleshooting Sony KV-9PT20 9 in. Television, Support & Service
Sony KV-9PT20
Vertical is slowing shrinking, any ideas?
1 Solution
What I found was IC202 9v regulator in the vertical circuit going bad.
Sony KV-9PT20 Can't Remember Channels!
It can move up channels and I can enter channels. When I autoscan channels it works. When I push + and -, I see channels supposedly being added. BUT, when I push the Channel Up button to look at the channels, NOTHING has changed. This happened over 1 year ago. I don't know why but now it refuses to remember, add or delete channels. Can’t remember channels. Why? Chip? Battery? Remote? Why? Why doesn't anyone know? I've asked this last year and no one ever answers! Why?
1 Solutions
I plug in my TV directly into the wall electric socket. I don't experience the power going out. So this means my TV's standby power supply is bad? But you see, my TV won't remember channels EVEN when it's left On after I supposedly Autoprogram, Add or Delete channels. I see the TV autoprogramming through the channels (scanning the channels) and I see the green Add and Delete symbols when I push add or delete. But even without turning off the TV, I still CAN'T scroll to the channels that I supposedly just added. It's like it pretended to add/delete channels but it didn't do anything. Like the memory is locked (locked to what I set 2 years ago) somehow. Other than that, my TV works perfectly with my remote. I can manually type in channels and push Enter and it goes to the channel. I just can't get my TV to remember channels that it currently doesn't have saved in the memory. I always have to use the manual channel entry method which makes channel surfing very slow. Do you think this is cheap to fix/diagnose at TV repair shop? My last Trinitron cost $100 to replace the power supply but in that case my TV was really dead (wouldn't turn on).
2 Solutions
Do you have the set plugged in to an outlet that the power is being switched off? Some users plug their set in to an outlet that they have a light switch on, and are killing the power to the set as well. Most of these sets use a volatile memory for the simple things such as channel set-up. The factory set-up is written to an EEPROM that is in part of the main uPC. If your set is connected to a proper AC outlet that has constant un-interrupted power, then there may be a fault with the standby supply, or there is a defect in the circuit area for the uPC.
3 Solutions
This can still be a fault in the standby section of the power supply. Some models have a separate circuit entirely for the standby supply. If the standby supply is working properly, then this can be something to do with how the uPC is operating. If you are skilled to some degree in electronics and to some degree in TV service, you can do some basic checks providing you are familiar with TV sets, and have the service manual. If the problem is complex, this will not be repairs you can do at home with a simple DVM. If this is not something that is easy to visually spot or check with a simple DVM, you will have to give the set to the Panasonic authorized service centre to have it repaired properly. They have the proper tools to troubleshoot the operation of the uPC in the set, and the internal software.
4 Solutions
Are you running the set on an outlet that is switched with the AC mains? On most sets, if you cut the power to the mains, the channel memory will not keep. If the standby supply is going efective, this can also happen.
5 Solutions
I plug in my TV into the wall electric socket. I don't experience the power going out. So this means my TV's standby power supply is bad? But you see, my TV won't remember channels EVEN when it's left On after I supposedly Autoprogram, Add or Delete channels. I see the TV autoprogramming through the channels (scanning the channels) and I see the Add and Delete symbols when I push add or delete. But even without turning off the TV, I still CAN'T scroll to the channels that I supposedly just added. It's like it pretended to add/delete channels but it didn't do anything. Like the memory is locked (locked to what I set 2 years ago) somehow. Other than that, my TV works perfectly. I can manually type in channels and push Enter and it goes to the channel. I just can't get my TV to remember channels that it currently doesn't have saved in the memory. I always have to use the manual channel entry method which makes channel surfing very slow.
Magno Stedile kstedile@sfiec.org.br
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