Sony KDL43W800C User Manual

Television

Reference Guide

KDL-55W800C / 50W800C / 43W800C

Table of Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . 2

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Parts and Controls . . . . . . . . . . . . . . . . . . . 7

Controls and Indicators . . . . . . . . . . . . . . . . . 7

Inputs and Outputs . . . . . . . . . . . . . . . . . . . .8

Using Remote Control . . . . . . . . . . . . . . . . 9

Remote Control Parts Description. . . . . . . . . 9

Connecting the TV . . . . . . . . . . . . . . . . . . .11

Installing the TV to the Wall . . . . . . . . . . 13

Using your TV's Table-Top Stand as a Wall­Mount Bracket (except Australia and New

Zealand model) . . . . . . . . . . . . . . . . . . . . . . . 13

Using an optional Wall-Mount Bracket. . . . 18

Troubleshooting . . . . . . . . . . . . . . . . . . . . 22

Troubles and Solutions . . . . . . . . . . . . . . . . 22

Specifications . . . . . . . . . . . . . . . . . . . . . . 23

Introduction

Thank you for choosi ng this Sony product.
Before operating the TV, please read this manual thoroughly and
retain it for fu ture ref erence.

Note

• Before operating the TV, please read “Safety Information”
(page 2).

• Instructio ns about “Installing the TV to the Wall” are included
within this TV’s instructions manual.

• Images an d illustrations used in Startup G uide and this manual
are for reference only and ma y differ from actual p roduct
appearance.

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV.
Labels for the AC ada pter Model No. and Serial No. are located on
the bottom of the AC adapter.

Notice for customers in Thailand

This telecommunication equi pment conforms to NTC technical
requirement.

Notes for Australia and New Zealand model

This product is ENERGY RATING qualified in the default mode.
ENERGY RATING is a programme designed to promote energy
efficient products and p ractices.

• When the TV is initially set up, it is designed to meet ENERGY
RATING requirement s while main taining optim um picture
quality.

• Changes to cer tain features, settings and functi onalities of this
TV (e.g. TV Guide, Picture/Sound, Eco setting) can slightly
change the power consumption.

Depending upon suc h changed settings (e.g. S hop mode), the
power consumption may vary which possibly could exceed the
stated energy rating.
To reset the TV to ENERGY RATING qualified settings, compl ete
the initial set-up procedure in [Auto Start-up] under the
settings menu.

IMPORTANT INFORMATION

If a television is not positioned in a sufficiently stable location, it
can be potentia lly hazardous due to fallin g. Many injur ies,
particularly to children, can be avoided by taking simple
precautions such as:

• Using cabin ets or stands recommended by th e manufacturer of
the television.

• Only using furniture that can safely suppor t the television.

• Ensuring the television is not overhanging the edge of the
supporting furniture.

• Not placing the television on tall furniture (for exam ple,
cupboards or bookcases) without anchoring both the furniture
and the television to a suitable support.

• Not standin g the televisions on cloth or other materials placed
between the televisio n and supporting fur niture.

• Educating children about the dangers of climbing on furniture
to reach the television or its controls.

Safety Information

WARN ING

Batteries must not be expose d to excessive heat such as
sunshine, fire or the like.

Installation/Set-up

Install and use the TV s et in accordance with the instructio ns
below in order to avoid any risk of fire, electrical shock or damage
and/or in juries.

Installation

• The TV se t should be insta lled near an easily accessible AC
power outlet (mains socket).

• Place the TV set on a stable, level surface to avoid it from falling
down and cause pe rsonal injury or dam age to the TV.

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• Only qualified service personnel should carry out wall

Screw (supplied with the
Wall-Mount Bracket)
Mounting Hook (Stand)

5 mm

Screw (supplied with the
Wall-Mount Bracket)
Wall-Mount Bracket

10-12 mm

30 cm

10 cm

10 cm

10 cm

Leave at least this space around the set.

30 cm

10 cm

10 cm

Leave at least this space around the set.

6 cm

Air circulation is blocked.

Wall Wall

installations.

• For safety reasons, it is strongly recommended that yo u use
Sony accessories, includ ing:
 Wall-Mou nt Bracket (Supplied) (except Australia and New

Zealand)

 Wall-Mou nt Bracket SU-WL450

• Be sure to use the screws supplied with the Wall-Mount Bracket
when attaching the Mo unting Hooks (Stand)/Wall-Mo unt
Bracket to the TV set. The sup plied screws are designed as
indicated by illustration wh en measured from the attaching
surface of the Mounting Hooks (Stand)/Wall-Mount Bracket.
The diameter and length of the screws differ depending on the
Wall-Mount Bracket model.
Use of screws other than t hose supplied may result in internal
damage to the TV se t or cause it to fall, etc.

 Wall-Mount Bracket (Supplied)

 Wall-Mou nt Bracket SU-WL450

Tran spo rti ng

• Before transporting the TV set, disconnect all cables.

• Two or three people are needed to transport a large TV set.

• When transpo rting the TV set by han d, hold it as shown below.
Do not put stress on the LCD pane l and the frame around th e
screen.

• When transpo rting the TV set, do not su bject it to jolts or
excessive vibration.

• When transpo rting the TV set for repairs or when moving, pack
it using the original carton and packing material.

Ventilation

• Never cover the ventilation holes or insert anything in the
cabinet.

• Leave space around the TV set as shown below.

• It is strongly recommend ed that you use a Sony Wall-Mount
Bracket in order to provide adequate air circulat ion.

Installed on the wall

Installed with stand

• To ensure proper ventilation and prevent the collection of dirt or
dust:
 Do not la y the TV set flat, install up side down, backwards, or

sideways.

 Do not pla ce the TV set on a shelf, rug, bed or in a closet.
 Do not cover the TV set with a cloth , such as curtains, or items

such as newspapers, etc.

 Do n ot install the T V set as shown below.

AC power cord (mains lead)

Handle the AC power cord (ma ins lead) and outlet (mai ns socket)
as follows in order to avo id any risk of fire, electrical sh ock or
damage and/or injuries:
 The shape of AC power plug (mains plug), which is supplied

with the TV set, varies de pending on the regions. Be s ure to
connect the appropriate supp lied AC power cord (mai ns lead)
with the plug that fits into the AC power outlet (mai ns socket).

 Us e only Sony supplied AC power cords (mai ns lead), not those

of other brands.

 In sert the plug fully into th e AC power outlet (main s socket).
 Operate the TV set on a 100–240 V AC supply only.
 Whe n wiring cables, be sure to unplug th e AC power cord

(mains lead) for you r safety and take care not to catch your feet
on the cables.

 Di sconnect the AC power cord (mains lead) from the AC power

outlet (mains socket) before working on or moving the TV set.

 Keep th e AC power cord (mains lead ) away from heat sources.
 Unplug the AC power plug (mains plug) and clean it regularly. If

the plug is covered with dust and it picks up moisture, its
insulation may deteriorate, whic h could result in a fire.

Note

• Do not use the supplied AC power cord (mains lead) on any
other equipment.

• Do not pinch, bend, or twist the AC power cord (mains lead)
excessively. The core conductors may be exposed or broken.

• Do not mod ify the AC power cord (mains l ead).

• Do not put a nything heavy on the AC po wer cord (mains lead).

• Do not pull o n the AC power cord (mains lead ) itself when
disconnecting the AC powe r cord (mains lead).

• Do not connec t too many appliances to the sa me AC power
outlet (mains socket).

• Do not use a poor fitting AC power outlet (mains socket).

NOTE ON AC ADAPTER

Warning

To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture.
To prevent fire or shock hazard, do not place objects filled with
liquids, such as vases, on the apparatus.
Do not install this equipment in a confined space, such as a
bookshelf or simila r unit.

• Please en sure that the AC power outlet (ma ins socket) is
installed near the equip ment and shall be easi ly accessible.

• Be sure to use the supplied AC adapter and AC power cord
(mains lead). Otherw ise it may cause a malfuncti on.

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• Connect the AC ad apter to an easily accessible AC pow er outlet
(mains socket).

• Do not coil the AC power cord (m ains lead)
around the AC adapter. The core wire may
be cut and/or it ma y cause a malfunction
of the TV.

• Do not touch the AC adapter with wet hands.

• If you notice an ab normality in the AC adapte r, disconnect it
from the AC power outlet (m ains socket) immediately.

• The set is not dis connected from the AC source as long as it is
connected to the AC power outl et (mains so cket), even if the set
itself has been turned off.

• As the AC adapter w ill become warm when it is used for a long
time, you may feel hot when touching it by hand.

Prohibited Usage

Do not install/use the TV s et in locations, environments or
situations such as t hose listed below, or the TV set ma y
malfunction and cause a fire, electrical shock, damage an d/or
injuries.

Location:

• Outdoors (in d irect sunlight), at the seashore, on a sh ip or other
vessel, inside a vehicle, in medical institutions, unstable
locations, near water, rain, moisture or s moke.

• If the TV is placed in the changing room of
a public bath or hot spring, the TV may be
damaged by airborne sulphur, etc.

• For best picture quality, do not expose the screen to direct
illumination or sunlight.

• Avoid moving the TV from a cold area to a warm area. Sud den
room temperature changes m ay cause moisture condensati on.
This may cause the TV to show poor picture and/or poor colour.
Should this occur, allow moisture to evap orate completely
before powering the TV on.

Environment:

• Places that are hot, hu mid, or excessively dusty; where insects
may enter; where it mig ht be exposed to mechani cal vibration,
near flammable objects (candles, etc.). The TV set shall not be
exposed to dripping or splashing and no objects filled with
liquids, such as va ses, shall be placed on th e TV.

• Do not place the TV in a humid or d usty
space, or in a room with oily smoke or
steam (near cooking tables or
humidifiers). Fire, electric shock, or
warping ma y result.

• Do not install the TV in places subject to extreme temp erature,
such as in direct sunligh t, near a radiator or a heating vent. Th e
TV may overheat in such conditions which can cause
deformation of the enclosure and/or TV malfunction.

Situation:

• Do not use when your hands are w et, with the cabinet removed,
or with attachments n ot recommended b y the manufacturer.
Disconnect the TV s et from AC power outlet (mai ns socket) and
antenna (aerial) during li ghtning storms.

• Do not install the TV so that it sticks out
into an open space. Injur y or damage
from a person or o bject bumping into
the TV may result.

Broken pieces:

• Do n ot throw anything at the TV set. T he screen glass may break
by the impact and cause serious injury.

• If the surface of th e TV set cracks, do not touch it until yo u have
unplugged the AC power cord (mains lead). Otherwise electric
shock may result.

When not in use

• If you will not be using the TV set for seve ral days, the TV set
should be disconnected from the AC power (mains) for
environmental and safety reasons.

• As the TV s et is not disconnected from the AC powe r (mains)
when the TV set is just turned off, pull the plug from the AC
power outlet (mains socket) to disconnect the TV set
completely.

• However, some T V sets may have features that requi re the TV
set to be left in standby to w ork correctly.

For children

• Do not allow children to climb on the T V set.

• Keep small accessorie s out of the reach of children, so that they
are not mistakenly swallowe d.

If the following problems occur...

Turn off the T V set and unplug the AC pow er cord (mains lead)
immediately if any of the following pro blems occur.
Ask your dealer or Sony service centre to have it checked by
qualified service personnel.

When:

 AC powe r cord (mains lead) is damaged.
 Poor fittin g of AC power outlet (mains socket).
 TV set is damaged by being dropped, hit or having something

thrown at it.

 Any liquid or solid object falls through openings in the cabinet.

About LCD Monitor Temperature

When the LCD Monitor is used for an extended period, the panel
surrounds become warm. You may feel hot wh en touching there
by the hand.

WALL-MOUNT BRACKET

Below information show s the correct handling of the Wall-Mo unt
Bracket. Be sure to read this information thoroughl y and use the
Wall-Mount Bracket correctly.

To C u sto mer s:

Be sure to observe the following precautions for safety to prevent
a serious injury through fire, electric shock, the product toppling
over, or the product dropping.

• Be sure to subcontract th e installation to licensed con tractors
and keep small children a way during installation.

• Be sure to subcontract m oving or dismounting of the TV to
licensed contractors.

• Do not remove s crews, etc., after mounting the T V.

• Do not make alterations to the parts of the Wall-Mount Bracket.

• Do not mount any equipment other than the specified product.

• Do not apply any load other than the TV on the Wall-Mount
Bracket.

• Do not lean on or hang from the TV.

• Do not handle the TV with excessive force during cleaning or
maintenance.

To Sony Dealers and Contractors:

The following instructio ns are for Sony dealers and contractors
only. Be sure to read safety precautions described below and pay
special attention to safety du ring the installation, mainte nance
and checking of this prod uct.

• When hand ling or mounting the TV set, hold it on the sides. Do
not lift the TV by the Stand .

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• Do not install the Wall- Mount Bracket on

Stand Stand

wall surfaces where the corners or the
sides of the TV are protruding away from
the wall surface.

• Do not install the TV over or under an air
conditione r.

• Be sure to install th e Wall-Mount Bracket
securely to the wall following the
instructio ns in this instruction manual. If any
of the screws are loose or fall out, the Wall­Mount Bracket may fall and cause i njury or
property damage.

• Be sure to use the supplied screws and
attachment par ts properly following the
instructio ns given in th is instruction m anual.
If you use substitute ite ms, the TV may fall
and cause bodily injury to someone or damage to the TV.

• Be sure to assemb le the bracket properly following the
instructed procedure explained in this instruction manual.

• Be sure to tighten the screws securely in the design ated
position.

• Be careful not to su bject the TV to shock duri ng installation.

• Be sure to insta ll the TV on a wall that is both perpendicu lar and
flat.

• After proper installation of the TV, secure the cables properly.

• Do not allow the AC power cord (mains
lead) or the connecting cables to be
pinched as the internal conductors may
become exposed and cause a short
circuit or an electrical break.

Precautions

Viewing the TV

• Some people may experience discomfort (such as eye strain,
fatigue, or nausea) whil e watching 3D video images or playing
stereoscopic 3D games. Sony recommends that all view ers take
regular breaks while watching 3 D video images or playi ng
stereosco pic 3D gam es. The length a nd freque ncy of nece ssary
breaks will vary from person to person. You must decide what
works best. If you experience any discomfort, you should stop
watching the 3D video images or playing stereoscop ic 3D
games until the discomfort ends; consult a doctor if you believ e
necessary. You should als o review (i) the in struction m anual of
any other device or medi a used with this televisi on and (ii) our
website (http://www.sony-asia.com/support) for the latest
information . The vision o f young chil dren (especia lly those
under six years old) is still under development. Consult your
doctor (such as a paediatrician or eye doctor) before allowing
young children to watch 3D video images or play stereoscopic
3D games. Adults should supervise young children to ensure
they follow the recomme ndations listed above.

• Do not use, store, or lea ve the 3D Glasses or battery near a fire,
or in places with a high temperature, e.g., in direct sunlight, or
in sun-heated cars.

• View the TV in mode rate light, as viewing the TV in poor light or
during long period of tim e, strains your eyes.

• When usin g headphones, adj ust the volume so as to a void
excessive levels, as hearing damage may result.

LCD Screen

• Although the LCD screen is made with high-precision
technology and 99.99% or more of the pixels are effective, black
dots may appear or bright points of light (red, blue, or green)
may appear constantly on the LCD screen. This is a structural
property of the LCD screen and is not a malfunction.

• Do not push or scratch the front filter, or place objects on top of
this TV set. The image may be uneven or the LCD screen may be
damaged.

• If this TV set is used in a cold place, a smear m ay occur in the
picture or the picture may become dark. This does not indicate a
failure. These phenomena disappear as the temperature rises.

• Ghosting may occur when still pictures are displayed
continuously. It may disappear after a few m oments.

• The screen and cabinet get warm when this TV set is in use. This
is not a malfunction.

• The LCD screen contai ns a small amount of liquid crys tal. Follow
your local ordinances and regulatio ns for disposal.

Handling and cleaning the screen surface/
cabinet of the TV set

Be sure to unplug the AC powe r cord (mains lead) connected to
the TV set from AC power outlet (mains socket) befo re cleaning.
To avoid material degradation or screen coating de gradation,
observe the following precautions.

• To remove dust from the screen surface/cabinet, wipe gently
with a soft cloth. If dust is persistent, wipe with a soft cloth
slightly mo istened with a diluted mild d etergent soluti on.

• Never spray water or detergent directly on
the TV set. It may drip to the bottom of the
screen or exterior parts and enter the TV set,
and may cause damage to t he TV set.

• Never use any type of abrasive pad, alkaline/acid cleaner,
scouring powder, or volatile solve nt, such as alcohol, benzene,
thinner or in secticide. Us ing such materials or ma intaining
prolonged contact with rubbe r or vinyl materials may resul t in
damage to the screen su rface and cabinet material.

• Periodic vacuuming of the vent ilation openi ngs is
recommended to ensure to prope r ventilation.

• When adj usting the angle of the T V set, move it slowly so as to
prevent the TV set from moving or slipping off from its table
stand.

Optional Equipment

Keep optional components or any equipment emitting
electromagnetic radiation away from the TV set. Otherwise
picture distortion and/or noisy sound may occur.

Wireless Function of the unit

• Do not operate this u nit near medical equipm ent (pacemaker,
etc.), as malfunction of th e medical equipment m ay result.

• Altho ugh this un it transmits/re ceives scramble d signals, be
careful of unauthorised i nterception. We cannot be responsible
for any trouble as a result.

Caution about handling the remote control

• Obser ve the correct polarity when in serting batteries.

• Do not use di fferent types of batteries to gether or mix old and
new batteries.

• Disp ose of batterie s in an environ mentally frie ndly way. Certain
regions may regulate the disp osal of batteries. Please consult
your local au thority.

• Handle the rem ote control with care. Do not drop or step on it,
or spill liquid of any kind onto it.

• Do not pla ce the remote control in a location nea r a heat source,
a place subject to direct sunligh t, or a damp room.

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WALL-MOUNT BRACKET

• If you use the TV installed on the Wall-Mount Bracket for a long
time, the wall behin d or above the T V may become discolo ured
or the wallpaper m ay come unglued, depending on the m aterial
of the wall.

• If the Wall-Mount Bracket is remov ed after installing it on the
wall, the screw hol es remain.

• Do not use the Wall-Mount Bracket in a place where it is
subjected to mechanical vibration.

Disposal of the TV set

Disposal of Old Electrical &
Electronic Equipment (Applicable in
the European Union and other
European countries with separate
collection systems)

This symbol is on the rem ote control and AC
adapter.

Disposal of the TV set

Disposal of Old Electrical &
Electronic Equipment (Applicable
in Republic of India)

This symbol indicates th at this product shall
not be treated as household waste and may
not be dropped in garbage bins. Product
owners are advised to dep osit their product at
the nearest collection p oint for the recycling of

operation shall facilitate proper disposal & help p revent potential
negative consequences/hazards to t he environment and huma n
health, which could otherwise be caused by inappropriate waste
disposal including improper handling, accidental breakage,
damage and/or improper recycling of e-waste. The recycling of
materials will help to conser ve natural resources. For more
detailed information abou t recycling of this product, ple ase
contact your local civic offi ce, your household waste dis posal
service provider or the store where you made the purchase. You
may contact our compa ny’s toll free number in India for
assistance.

This product complies with the “India E-waste Rule 2011”. The
E-waste Rules, 2011 is an Indian directive aimed at reducing
the harmful environmental impact of waste electrical
equipment by restricting the use of known hazardous
substances. As of 1st Ma y 2012, new electrical and electronic
equipment introduced into the market may no longer contai n
the following chemicals or its specified maximum
concentration levels:
Lead, Mercury, Hexavalent Chromium, Polybrominated
Biphenyls (PBB) or Polybrominated Diphenylethers (PBDE) - in
concentrations exceeding 0.1 weight % and Cadmium - 0.01
weight %, except of exemptions set in Schedule 2 of the
aforesaid Rule.

electrical and electronic equipment. Your co-

* Attention statement is sub ject matter of BEE, and applicable if

functions is available.

** ”Home mode” conditions are as per BEE guideline only.

Notice for customer in UAE

TRA

REGISTERED No: ER35215/14
DEALER No: DA0065531/11

This product is qualified for t he BEE Star rating in the ‘Home’

ATTENTION:

Mode.
The Objectives of Star L abeling Program is designed to
promote energy efficient products and practices.
When the television is initially set up, it is designed to meet
the BEE Star Labeling requirements while maintaining
optimum picture quality.

• Change s to certain functionalit ies of this television (TV

Guide, Picture/sound etc) may change the power
consumption.

• Depending upon such changed setting (eg., Retail mode),

the power consumption may vary which possibly could

exceed the stated energy consumption.
To reset the television to Star rating qualified settings , select
‘Home’ mode from the initial set-up procedure in ‘factory
settings’ under the ‘Se t-up’ menu.

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Parts and Controls

TV



Ȫ
ȫ

Ȭ

ȭ

Controls and Indicators

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 Remote Control sensor*1 /

Light sensor*
3D Sync Transmitter*

The Illumination LED lights up or blinks
according to the status of the TV.

•White
When turning on the TV/picture off
mode/software update, etc.

•Cyan
When connecting with a mobile device
wirelessly.

•Pink*
Recording mode.

•Amber
Timer is set.

1

/ Illumination LED /

1

2

 (Power)

 CH +/- (Channel)

 +/- (Volume)

 TV

Switch to a TV channel or input from other
applications.

 (Input select)

Display and select the input source.

*1 Do not place anything near the sensor.

*2 Only on limited region/country/TV model.

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Inputs and Outputs

Ȯ

Ȱ

ȱ

Ȫ ȫ

Ȭ

ȭ Ȯ

ȩ

ȯ

 VIDEO IN 2, / COMPONENT IN

• For a composite connection:

Use VIDEO IN 2, and  (L/R) of /
COMPONENT IN*

• For a component connection:
Use Y, P

B, PR, and  (L/R).

1

.

HDMI 3 AUDIO IN 

For HDMI 3 analogue audio connection.

 DIGITAL AUDIO OUT (OPTICAL)

 LAN

 CABLE/ANTENNA

Connect to your cable or antenna (aerial).

/ VIDEO IN 1

For a composite connection, use the
supplied analogue extension cable*

 USB 1/2

(except Australia and New Zealand model)

1*2

.

USB 1/2 (HDD REC)*2*3

(Australia and New Zealand model only)

• Connecting a large USB device may
interfere with other connected devices
beside it.

• When connecting a large USB device,
connect to the USB 1 socket.

 HDMI IN 2/3/4

•If the device has a DVI jack (socket),
connect it to HDMI IN 3 through a DVI ­HDMI adaptor interface (not supplied),
and connect the device's audio out jacks
(sockets) to HDMI 3 AUDIO IN.

• If connecting a digital audio system that is
compatible with Audio Return Channel
(ARC) technology, use HDMI IN 4. If not, an
additional connection with DIGITAL AUDIO
OUT (OPTICAL) is necessary.

 AUDIO OUT /

To listen to the TV's sound through the
connected equipment, press HOME. Select
[Settings]  [Sound]  [Headphone/
Audio out] and then select the desired item.

 HDMI IN 1/MHL

You can connect your MHL (Mobile High­definition Link) device using an HD quality
MHL cable.

*1 When connectin g mono equipment, connect to the L

(MONO) audio jack.
*2 Only on limited region/country/TV model.
*3 HDD REC function will be available from mid 2015.

You will receive HDD REC function automatically as a

software upgrade. Make sure your TV is connected

to the Internet. If you do not have a network

connection, you will be able to download the

software from the Sony support website using your

PC. For details on how to upgrade, please visit the

Sony support website. To stay informed about the

exact release date, please subscribe at

http://www.sony.com.au/braviausbrecording

http://www.sony.co.nz/braviausbrecording.

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Using Remote Control

Remote Control Parts Description

ȩ

GB

Ȫ

ȫ

Ȭ

ȭ

Ȯ

ȯ

/ (Input select/Text hold)

In TV mode: Display and select the input
source.
In Text mode: Hold the current page.

SYNC MENU*1

Display the BRAVIA Sync Menu.

 (TV standby)

Turn on or turn off the TV (standby mode).

DIGITAL/ANALOG

Switch between digital and analogue mode.

EXIT

Return to the previous screen or exit from
the menu. When an Interactive Application
service is available, press to exit from the
service.

FOOTBALL*1

Turn Live Football Mode on or off (when the
feature is available).

 Number buttons

(Twin picture/PIP)

Display two pictures simultaneously.

 (Text)

Display text information.

 Colour buttons

Execute correspondent function at that time.

/ (Info/Text reveal)*1

Display information.

*1*3

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NETFLIX*1

Access the “NETFLIX” online service.

HELP

Display Help Menu.

 ACTION MENU

Display a list of contextual functions.

TV*1

Switch to a TV channel or input from other
applications.

GUIDE/

*1

Display the digital programme guide.

BACK

Return to previous screen.

HOME

Display the TV Home Menu.

DISCOVER

Bring up the Content Bar to search for
content.

//// (Item select/Enter)

 +/– (Volume)

Adjust the volume.

(Jump)

Jump back and forth between two channels
or inputs. The TV alternates between the
current channel or input and the last
channel or input that was selected.

 (Muting)

Mute the sound. Press again to restore the
sound.

PROG +/–//

In TV mode: Select the channel.
In Text mode: Select the next (
previous (

) page.

) or

 AUDIO

Change the language for the programme
currently being viewed.

(Subtitle setting)

Turn subtitles on or off (when the feature is
available).

(Wide mode)*1

Change the screen format.

//////

Operate media contents on TV and
connected BRAVIA Sync compatible device.

*1*2

 REC

Record the current programme with the USB
HDD recording function.

TITLE LIST*1

Display the Title list.

*1 The location, availability and function of remote

control button may vary depending on your country/

region/T V model.
*2 HDD REC function will be available from mid 2015.

You will receive HDD REC function automatically as a

software upgrade. Make sure your TV is connected

to the Internet. If you do not have a network

connection, you will be able to download the

software from the Sony support website using your

PC. For details on how to upgrade, please visit the

Sony support website. To stay informed about the

exact release date, please subscribe at

http://www.sony.com.au/braviausbrecording

http://www.sony.co.nz/braviausbrecording.
*3 Twin Picture function will be available from July 2015.

You will receive Twin Picture function automatically

as a network software upgrade. Make sure your TV is

connected to the Internet. If you do not have a

network connection, you will be able to download

the software from the Sony support website using

your PC. For details on how to upgrade, please visit

the Sony support website.

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Connecting the TV

To H D MI O U T

< 21 mm

< 12 mm

To AUDIO OUT To COMPONENT

OUT (P

R/PB/Y)

To V I DEO OUT

3.5 mm

1

234

1: L
2: Video
3: Ground
4: R

Note

• When connecting the cable to the Cable/Antenna,
input finger tighten only, over-tightening the
connection can damage the TV.

To connect with an HDMI cable

To connect with component cables

To connect with analogue extension
cable

Availability depends on countries/regions/TV
models.

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11

SD HD

Picture Quality

• AV composite cable

• Antenna (aerial) cable

• Component cable • HDMI cable

Standard definition (SD) videos have picture signal s with a
vertical resolution of 480 (NTSC) or 576 (PAL/SECAM) lines.

High definition (H D) videos have picture si gnals
with a vertical resolution of 720 or 1,080 lines.

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12

Installing the TV to the Wall

Soft cloth

Stand Necks

Stand

Using your TV's Table-Top Stand as a Wall-Mount Bracket (except Australia and New Zealand model)

To C u s tome r s

Sufficient expertise is required for installing this product. Be sure to subcontract the installation to Sony
dealers or licensed contractors and pay special attention to safety during the installation. Sony is not liable
for any damages or injury caused by mishandling or improper installation, or installing any other than the
specified product. Your Statutory Rights (if any) are not affected.

To Sony Dealers and Contractors

Sufficient expertise is required for installing this product. Be sure to read this instruction manual thoroughly
to do the installation work safely. Sony is not liable for any damages or injury caused by mishandling or
improper installation.

Your TV’s Table-Top Stand will be used as a part of the Wall-Mount Bracket.

Note

• See page 2 (Safety Information) and page 5 (Precautions) on WALL-MOUNT BRACKET before carrying out Wall-Mount
Bracket installation.

• If the Table-Top Stand is attached to the TV, detach the Table-Top Stand beforehand.

• Place the TV with its screen facing down on a flat and stable surface covered with a thick and soft cloth that is larger
than the TV, when securing the Stand or when removing the Table-Top Stand from the TV to prevent damaging the
surface of the LCD display.

• Once the Stand Necks are detached from the Stand, be sure to keep the Stand Necks and screws in a safe place.

• When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the original holes
on the rear of the TV.

To detach the Table-Top Stand from the TV

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13

Installing the Brackets on the wall

A Paper Template B Wall- Mount Base (1) C Stand Protector (2) D Screw (+PSW M8 × 12)

(2)

E Spacers (2)

Screen centre point

1 Prepare necessary items.

Wall-Mount Bracket accessories H

Stand B

Screws for Wall-Mount Base (8 mm in diameter, not supplied)

2 Make sure that the wall has enough space for the TV and is capable of supporting a

weight of at least four times that of the TV.
Refer to the following table on installing the TV to the wall. See page 23-26 (Specifications)
for the TV’s weight.

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14

Unit: mm

150

200

250

300

Scale on Paper Template A

Mark for
KDL-55W800C

Mark for
KDL-43W800C

Mark for
KDL-50W800C

50

0

50

1

100

150

200

250

300

2

3

4

1, 2, 3, 4

Wall

A

Model Name

Display dimensions Screen centre dimension Length for mounting

KDL-

55W800C 1,230 715 201 566 89

50W800C 1,116 654 215 552 87

43W800C 962 565 253 544 87

Note

• Figures in the table may differ slightly depending on the installation.

3 Make a mark on the Paper Template A that indicates the centre of the screen for your TV.

4 Tape the Paper Template A to the wall and drill holes according to the numbering on the

Paper Temp late A using an electric drill.

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5 Remove the Paper Template A off from the wall.
6 Attach the Wall-Mount Base B to the wall correctly using the screws (8 mm in diameter,

not supplied).

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15

Preparing for the installation of the TV

ɹ

C

Pin

E

B

D

Soft cloth

Soft cloth

1 Insert the pin (on the Stand Protector C) into the hole on the Stand B, then fold up the

Stand Protector C. Confirm the Stand Protector C is firmly latched to the Stand B.

2 Attach the Stand B to the TV using the supplied screws D. Attach the Spacers E to the

f

holes indicated by the triangle marks

Note

• You cannot use some of the terminals on the rear of the TV when using this mounting style.

• Connect the analogue extension cable (Availability depends on countries/regions/TV models) if you need to us e

/ VIDEO IN 1 socket.

.

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16

Installing the TV on the wall

B

C

B

B

E

Wall

Wall

170 mm

37 mm

B

1 Make sure to connect and bundle the cables before installing the TV on the wall.
2 Install the TV on the wall. Then, confirm the Stand Protector C is firmly latched into the

Wall-Mount Base B and the Spacers E touch the wall.

Dimensions of the hole positions on the wall

Provide the following information to the licensed contractors if necessary.
Use screws (8 mm in diameter, not supplied) to install the Wall-Mount Base B on the wall.
Be sure to use the supplied Paper Template A that shows the actual position of Wall-Mount Base B
for easy installation.

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17

Using an optional Wall-Mount Bracket

Soft cloth

Stand Necks

Stand

This TV’s instruction manual only shows the steps on preparing the installation of the TV before
installing to the wall.

To Custo m er s :

For product protection and safety reasons, Sony strongly recommends that installation of your
TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:

Provide full attention to safety during the installation, periodic maintenance and examination of
this product.

Sufficient expertise is required for installing this product, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of this product to the wall to Sony dealers
or licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for
any damage or injury caused by mishandling or improper installation.

Use the Wall-Mount Bracket SU-WL450 (not supplied) to install the TV to the wall.

When installing the Wall-Mount Bracket, also refer to the Operating Instructions and Installation Guide
supplied with the Wall-Mount Bracket.

Note

• Be sure to store the removed screws in a safe place, keeping them away from children.

• See page 2 (Safety Information) and page 5 (Precautions) on WALL-MOUNT BRACKET before carrying out Wall­Mount Bracket installation.

• If the Table-Top Stand is attached to the TV, detach the Table-Top Stand beforehand.

• Place the TV with its screen facing down on a flat and stable surface covered with a thick and soft cloth that is
larger than th e TV, when securing the Stand or when removing the Table-Top Stand from the TV to prevent
damaging the surface of the LCD display.

• When attaching the Table-Top Stand again, please refer Startup Guide to fasten the screws (previously removed)
to the original holes on the rear of the TV.

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18

SU-WL450

I

Soft cloth

1.5 N∙m
{15 kgf∙cm}

Screen centre point

80

Standard mounting Slim mounting

1 Attach Wall-Mount Attachment I (supplied with the TV) to the rear of the TV (to make it

parallel with the wall).

Note

• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.

• Be sure to fasten the Wall-Mount Attachment when attaching them to the TV.

Use only a flat head screwdriver to install the Wall-Mount Attachment. Use of another tool might result in over
torqueing the Wall-Mount Attachment and damaging the TV.

2 Make sure that the wall has enough space for the TV and is capable of supporting a

weight of at least four times that of the TV. Refer to the following table on installing the TV
to the wall. See page 23-26 (Specifications) for the TV’s weight.

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19

Unit: mm

Pulley 

Screw (+PSW 6 x 20) 

Spacer (60 mm) 

Screw (+PSW 6 x 50) 

Belt 

Soft cloth

Soft cloth

Display

Model Name

KDL-

55W800C 1,230 715 99 464 463 123 81

50W800C 1,116 654 127 464 464 122 80

43W800C 962 565 173 464 464 122 80

Note

• Figures in the table may differ slightly depending on the installation.

• When your TV is installed on the wall, the upper side of the TV slightly leans forward.

dimensions

Screen

centre

dimension

Standard

mounting

Length for mounting

Slim

mounting

Standard

mounting

Slim

mounting

3 Attach the Attachment parts for Wall-Mount Bracket. Check the Attachment parts by

referring to “1” of the Wall-Mount Bracket Installation Guide.

Note

• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.

• Be sure to store the unused parts in a safe place for future use. Retain this manual for future reference.

Standard mounting

Slim mounting

Note

• You cannot use some of the terminals on the rear of the TV when using this mounting style.

• Connect the analogue extension cable (Availability depends on countries/regions/TV models.) if you need to

/ VIDEO IN 1 socket.

use the

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4 Connect necessary cables to the TV.

Screw (+PSW 6 x 20) 

Pulley 

Screw (+PSW 6 x 20) 

Belt 

Spacer (20mm) 

Soft cloth

a

Note

• You cannot access to any terminal after installing the TV to the wall.

5 Install the TV to the Base. Refer to “5” of Installation Guide and “Installing the TV to the

Wall” of Operating Instructions supplied with the Wall-Mount Bracket.

Model Name KDL- Hook location

55W800C/
50W800C/

43W800C

Refer to the instructions supplied with the Wall-Mount Bracket for your model to install the TV on the wall.

a

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21

Troubleshooting

TV

Rear of TV

In order to keep your TV software up-to-date,
it is necessary to download the latest
software information via the digital
broadcasting system or internet and to
update the software. Select [Update Now]
to start a software update. The illumination
LED flashes white while the software is
updating. Do not unplug the AC power cord
during the software update. If you do, the
software update may not finish completely,
and it may cause a software malfunction.
Software updates can take up to 30
minutes. If you do not wish to update the
software automatically, press HOME and
select [Help]  [System software update]
 [Automatic software download]  [Off].

When you unplug the TV and plug it in again,
the TV may not be able to turn on for a while
even if you press the power button on the
remote control or the TV because it takes time
to initialize the system. Wait for about 10 to 20
seconds, then operate it again.

When the illumination LED is flashing red,
count how many times it flashes (interval
time is three seconds).

If the illumination LED flashes red, reset the TV
by disconnecting the AC power cord (mains
lead) for two minutes, then turn on the TV.
If the problem persists, contact your dealer or
Sony service centre with the number of times
the illumination LED flashes red (interval time is
three seconds). Disconnect the AC power cord
(mains lead), and inform your dealer or Sony
service centre.

When the illumination LED is not flashing,
check the items as follows.

You can also refer to [Troubleshooting] in the
Help Guide or perform self-diagnosis by
selecting [Help]  [Self diagnostics]. If the
problem persists, have your TV serviced by
qualified service personnel.

Troubles and Solutions

There is no picture (screen is dark) and no
sound.

 Check the antenna (aerial)/cable connection.
 Connect the TV to the AC power (mains), and

press  on the TV or remote control.

Some programmes cannot be tuned.

 Check the antenna (aerial)/cable connection.

The remote control does not function.

 Replace the batteries.

The [Parental lock] password has been
forgotten.

 Enter 9999 for the PIN code. (PIN code 9999 is

always accepted.)

The TV surrounds become warm.

 Whe n the TV is used for an extended period, the

TV surrounds become warm.
You may feel hot when touching there by the
hand.

Frozen audio or video, a blank screen, or the
TV does not respond to TV or remote control
buttons.

 Perform a simple reset of the TV by unplugging

the AC power cord (mains lead) for two minutes,
then plug it in again.

The , CH+/–,  +/–,  and TV buttons
cannot be located on the TV.

 See below illustration for location of the buttons

on the TV.

The illumination LED is turned on.

 If you do not wish to light up the illumination LED,

you can turn it off.
Press HOME, then select [Settings] t
[Illumination LED] t [Off].

22

GB

Cannot connect to a wireless router by WPS
(Wi-Fi Protected Setup).

 If you use WEP security, select [Easy] t [Wi-Fi] t

[Connect by scan list]. Then, select the network
name (SSID) you want to connect.

Cannot find the required network name in
network setup.

 Select [[Manual entry]] and press to enter

network name.

Specifications

System

Panel system

LCD (Liquid Crystal Display) Panel, LED Backlight

TV system

Depending on your country/area selection
Analogue: B/G, I, D/K, M or M/N
Digital: DVB-T/DVB-T2 or SBTVD

Colour/video system

Analogue: PAL, SECAM, NTSC3.58, NTSC4.43
Digital: Refer to the Help Guide

Channel coverage

Analogue: UHF/VHF/Cable, Depending on your
country/area selection.
Digital: UHF/VHF, Depending on your country/
area selection.

Sound output

10 W + 10 W

Wireless technology

Protocol IEEE802.11a/b/g/n
Bluetooth Version 4.1

Input/Output jacks

Antenna (aerial)/cable

75 ohm external terminal for VHF/UHF

/ VIDEO IN 1

Video/Audio input (mini jack)

/ COMPONENT IN

YPBPR (Component Video): 1080p (50, 60 Hz),
1080i (50, 60 Hz), 720p (50, 60 Hz), 576p, 576i,
480p, 480i
Audio input (phono pin jack)

VIDEO IN 2

Video input (common phono pin with Y input)

HDMI IN 1, 2, 3, 4

Video (2D): 1080p (30, 50, 60 Hz), 1080/24p, 1080i
(50, 60 Hz), 720p (30, 50, 60 Hz), 720/24p, 576p,
576i, 480p, 480i, PC Formats
Video (3D):

Frame Packing: 1080p (30 Hz), 1080/24p,
1080i (50, 60 Hz), 720p (30, 50, 60 Hz), 720/24p
Side-by-Side: 1080p (50, 60 Hz), 1080/24p,
1080i (50, 60 Hz), 720p (50, 60 Hz)
Over-Under: 1080p (30, 50, 60 Hz), 1080/24p,

1080i (50, 60 Hz), 720p (50, 60 Hz)
Audio: 5.1 channel linear PCM: 32, 44.1, 48, 88.2,
96, 176.4 and 192 kHz, 16, 20 and 24 bits, Dolby
Digital and DTS
ARC (Audio Return Channel) (HDMI IN 4 only)

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23

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MHL (common with HDMI IN 1)

Video (2D): 1080p (30 Hz), 1080/24p,
1080i (50, 60 Hz), 720p (30, 50, 60 Hz),
720/24p, 576p, 576i, 480p, 480i
Video (3D):

Side-by-Side: 1080/24p, 1080i (50, 60 Hz),
720p (50, 60 Hz)
Over-Under: 1080p (30 Hz), 1080/24p,

1080i (50, 60 Hz), 720p (50, 60 Hz)
Audio: 5.1 channel linear PCM: 32, 44.1, 48, 88.2,
96, 176.4 and 192 kHz, 16, 20 and 24 bits, Dolby
Digital and DTS

DIGITAL AUDIO OUT (OPTICAL)

Digital optical jack (Two channel linear PCM,
Dolby Digital, DTS)

HDMI 3 AUDIO IN

Analogue audio input (Stereo mini jack)

AUDIO OUT /  (Stereo mini jack)

Headphone, Audio Output, Subwoofer

1, 2 (except Australia and New Zealand

model)

USB port

1, 2 (HDD REC)*4 (Australia and New Zealand

model only)

USB HDD device port ( 2 only), USB port

DC IN 19.5 V

AC adapter input

LAN

10BASE-T/100BASE-TX connector (Depending on
the operating environment of the network,
connection speed may differ. 10BASE-T/100BASE­TX communication rate and communication
quality are not guaranteed for this TV.)

Others

Optional accessories

Touchpad Remote Control: RMF-TX100E
Wall-Mount Bracket: SU-WL450
Wireless Subwoofer: SWF-BR100
MHL Cable: DLC-MC10/DLC-MC20/DLC-MC30
Active 3D Glasses: TDG-BT500A

Power and others

Power requirements

19.5 V DC with AC adapter
Rating: Input 100 V - 240 V AC, 50/60 Hz

Energy Efficiency Class (For Jordan and Mauritius
Only)

KDL-55W800C: A+
KDL-50W800C: A+
KDL-43W800C: A+

Screen size (measured diagonally) (Approx.)

KDL-55W800C: 55 inches / 138.8 cm
KDL-50W800C: 50 inches / 125.7 cm
KDL-43W800C: 43 inches / 108.0 cm

Power Consumption (For Jordan and Mauritius
Only)
In [Standard] mode

KDL-55W800C: 75.0 W
KDL-50W800C: 72.0 W
KDL-43W800C: 55.0 W

In [Vivid] mode

KDL-55W800C: 104.0 W
KDL-50W800C: 94.0 W
KDL-43W800C: 82.0 W

Average annual energy consumption*
(For Jordan and Mauritius Only)

KDL-55W800C: 104 kWh
KDL-50W800C: 100 kWh
KDL-43W800C: 76 kWh

Standby power consumption*2*3 (For Jordan
and Mauritius Only)

KDL-55W800C: 0.50 W
KDL-50W800C: 0.50 W
KDL-43W800C: 0.50 W

* This information is for EU and other countries whose

relevant regulation is based on EU energy labelling
regulation.

Display resolution

1,920 dots (horizontal) × 1,080 lines (vertical)

Power consumption

KDL-55W800C: 104 W
KDL-50W800C: 94 W
KDL-43W800C: 82 W

1

Operating temperature

0 ºC – 40 ºC

GB

24

Dimensions (Approx.) (w × h × d)

wi t h Tabl e-Top S tan d

KDL-55W800C: 1,230 × 753 × 210 mm
KDL-50W800C: 1,116 × 691 × 191 mm
KDL-43W800C: 962 × 602 × 179 mm

without Table-Top Stand

KDL-55W800C: 1,230 × 715 × 61 mm
KDL-50W800C: 1,116 × 654 × 59 mm
KDL-43W800C: 962 × 565 × 59 mm

Mass (Approx.)

wi t h Tabl e-Top S tan d

KDL-55W800C: 18.0 kg

KDL-50W800C: 14.6 kg

KDL-43W800C: 11.8 kg

without Table-Top Stand

KDL-55W800C: 17.0 kg

KDL-50W800C: 13.7 kg

KDL-43W800C: 10.9 kg

*1

Energy consumption per year, based on the power
consumption of the television operating 4 hours per
day for 365 days. The actual energy consumption will
depend on how the television is used.

*2

Specified standby power is reached after the TV
finishes necessary internal processes.

*3

Standby power consumption will increase when
network connected.

*4

Only on limited region/country/TV model.

Note

• Optional accessories availability depends on

countries/region/TV model/stock.

• Design and specifications are subject to change

without notice.

•This TV set incorporates MHL 2.

Notes on Digital TV function

• Any functions related to Digital TV ()

will only work in countries or areas where
DVB-T/DVB-T2 (MPEG-2 and H.264/MPEG­4 AVC) digital terrestrial signals are
broadcast. Please confirm with your local
dealer if you can receive a DVB-T/DVB-T2
signal where you live.

• This TV set complies with DVB-T/DVB-T2

specifications, but compatibility with future
DVB-T/DVB-T2 digital terrestrial broadcasts
are not guaranteed.

• Some Digital TV functions may not be

available in some countries/areas.

• Gracenote, Gracenote eyeQ, Gracenote
VideoID, Gracenote Video Explore, the
Gracenote logo and logotype, and the
“Powered by Gracenote” logo are either
registered trademarks or trademarks of
Gracenote in the United States and/or
other countries.

• Opera® Devices SDK from Opera Software
ASA. Copyright 1995-2014 Opera Software
ASA. All rights reserved.

• Wi-Fi, Wi-Fi Direct, Miracast and Wi-Fi
Protected Setup are trademarks or
registered trademarks of Wi-Fi Alliance.

• MHL, Mobile High-Definition Link and the
MHL Logo are trademarks or registered
trademarks of MHL Licensing, LLC.

• For DTS patents, see
http://patents.dts.com.
Manufactured under license from DTS, Inc.
DTS, the Symbol, & DTS and the Symbol
together are registered trademarks, and
DTS Digital Surround is a trademark of DTS,
Inc. © DTS, Inc. All Rights Reserved.

• Designed with UEI Technology

TM

Under License from Universal Electronics
Inc. Portions © UEI 2000 – 2014

• The Bluetooth® word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by Sony Corporation is
under license. Other trademarks and trade
names are those of their respective
owners.

• TUXERA is a registered trademark of Tuxera
Inc. in the US and other countries.

GB

Trademark information

• The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of
HDMI Licensing LLC in the United States
and other countries.

• Manufactured under license from Dolby
Laboratories.
Dolby and the double-D symbol are
trademarks of Dolby Laboratories.

• “BRAVIA” and are trademarks of
Sony Corporation.

25

GB

26

GB

Customer Support and Contact:

©2015 Sony Corporation Printed in Malaysia 4-562-036-13(1)