Television
Reference Guide
GB
CT
KD-65S8500D / 55S8500D / 50S8000D
Table of Contents
Note
Safety Information . . . . . . . . . . . . . . . . . . . . . 2
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Parts and Controls . . . . . . . . . . . . . . . . . . . 7
Controls and Indicators . . . . . . . . . . . . . . . . . 7
Using Remote Control . . . . . . . . . . . . . . . . 8
Remote Control Parts Description. . . . . . . . . 8
Connection Diagram . . . . . . . . . . . . . . . . 10
Installing the TV to the Wall . . . . . . . . . . 14
SU-WL450 . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Troubleshooting . . . . . . . . . . . . . . . . . . . . 20
Troubles and Solutions. . . . . . . . . . . . . . . . . 20
Specifications . . . . . . . . . . . . . . . . . . . . . . 22
Introduction
Thank you for choosi ng this Sony product.
Before operating the TV, please read this manual thoroughly and
retain it for fu ture ref erence.
• Before operating the TV, please read the “Safety Information”
(page 2).
• Instructio ns about “Installing the TV to the Wall” are included
within this TV’s instruction manual.
• Imag es and illust rations used in t he Setup Guid e and this
manual are for reference only and may differ from the actual
product.
Location of the Setup Guide
Setup Guide is placed on top of the cushion inside the TV carton.
Help Guide
Help Guide explains the info rmation on how to use the T V's
features. To display Help Guide on the TV, press HELP on the
remote control and select [Help Guide].
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV.
For models with supplied AC adapter:
Labels for the AC ada pter Model No. and S erial No. are located on
the bottom of the AC adapter.
This television is designed for use in Hong Kong and ensured
the usage in Hong Kong on ly.
Safety Information
WARN ING
Batteries must not be expose d to excessive heat such as
sunshine, fire or the like.
Never place a television set in an unstable location . A television
set may fall, ca using serious personal inju ry or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
Using cabi nets or stands recommended by the manufacturer of
the television set.
Only us ing furniture that can safely sup port the television set.
Ensuri ng the television set is not ove rhanging the edge of t he
supporting furniture.
Not plac ing the television set on tall furniture (for example,
cupboards or bookcases) w ithout anchoring both the furniture
and the television s et to a suitable support.
Not plac ing the television set on cloth or other materials that
may be located between the television set and supporting
furniture.
Educating c hildren about the dangers of climbing on furniture
to reach the television set or its controls.
If your existing television set is b eing retained and relocated, the
same considerations as above should be ap plied.
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Installation/Set-up
Screw (M6)
Wall-Mount Bracket
8 mm - 12 mm
TV’s rear cover
Screw (not
supplied)
Cord (not
supplied)
M6 screw (not
supplied)
8 mm - 12 mm
Install and use the TV s et in accordance with the instruction s
below in order to avoid any risk of fire, electric shock or damage
and/or in juries.
Installation
• The TV se t should be insta lled near an easily accessible AC
power outlet (mains socket).
• Place the TV on a stable, level surface to prevent it from falling
over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
• Only qualified service personnel should carry out wall-mount
installations.
• For safety reasons, it is strongly recommended that yo u use
Sony accessories, includ ing:
Wall-Mou nt Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket
when attaching the Wall-Moun t Bracket to the TV set. The
supplied screws are designed as indicated by illustration when
measured from the attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ depending on the
Wall-Mount Bracket model.
Use of screws other than t hose supplied may result in internal
damage to the TV se t or cause it to fall, etc.
Tran spo rti ng
• Before transporting the TV set, disconnect all cables.
• Two or three people are needed to transport a large TV set.
• When transpo rting the TV set by han d, hold it as shown below.
Do not put stress on the LCD pane l and the frame around th e
screen.
Topple prevention
KD-65S8500D / 55S8500D only
• When transpo rting the TV set, do not su bject it to jolts or
excessive vibration.
• When transpo rting the TV set for repairs or when moving, pack
it using the original carton and packing material.
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Except KD-65S8500D / 55S8500D
Screw (not
supplied)
Cord (not
supplied)
M6 screw (not
supplied)
8 mm - 12 mm
30 cm
10 cm
10 cm
10 cm
Leave at least this space around the set.
30 cm
10 cm
10 cm
Leave at least this space around the set.
6 cm
Air circulation is blocked.
Wall Wall
Vent ilation
• Never cover the ventilation holes or insert anything in the
cabinet.
• Leave space arou nd the TV set as shown b elow.
• It is strongly recommende d that you use a Sony Wall-Mount
Bracket in order to provide adequate air c irculation.
Installed on the wall
Installed with stand
• To ensure proper ventilation and prevent the collection of dirt or
dust:
Do no t lay the TV set flat, install ups ide down, backwards, o r
sideways.
Do no t place the TV set on a shelf, rug, bed or in a closet.
Do not cover th e TV set with a cloth, such as curtains, or items
such as newspapers, etc.
Do no t install the TV set as show n below.
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AC power cord (mains lead)
Handle the AC power cord (ma ins lead) and outlet (mains s ocket)
as follows in order to avoid any risk of fire, electric shock or
damage and/or injuries:
Use only Sony supplied AC power cords (mains lead), not those
of other brands.
Inser t the plug fully into the AC power outlet (mains socket ).
Operate the TV set on a 220 V - 240 V AC supply only.
When wiring cables, be sure to unplug the AC power cord
(mains lead) for yo ur safety and take care not to catch your feet
on the cables.
Discon nect the AC power cord (main s lead) from the AC pow er
outlet (mains socket) before working on or moving the TV set.
Keep the AC p ower cord (mains lead) away from he at sources.
Unplug the AC power plug (mains plug) and clean it regularly. If
the plug is covered with dust and it picks up moisture, its
insulation m ay deteriorate, which could resu lt in a fire.
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Note
• Do not use th e supplied AC power cord (mains lead) on any
other equipment.
• Do not pinch, bend, or twist the AC power cord (mains lead)
excessively. The core conductors may be exposed or broken.
• Do not modif y the AC power cord (mains lead ).
• Do not put any thing heavy on the AC powe r cord (mains lead).
• Do not pull on the AC power cord (mains lead) itself when
disconnecting the AC power cord (mains lead).
• Do not connect too many appliances to th e same AC power
outlet (mains socket).
• Do not use a poor fitting AC power outlet (mains socket).
NOTE ON AC ADAPTER (models with supplied
AC adapter only)
Warni ng
To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture.
To prevent fire or shock hazard, do not place objects filled with
liquids, such as vases, on the appa ratus. Do not install t his
equipment in a confin ed space, such as a booksh elf or similar
unit.
• Please ens ure that the AC power outlet (mai ns socket) is
installed near the equip ment and shall be ea sily accessible.
• Be sure to use the supplied AC adapter and AC pow er cord
(mains lead). Otherwise it may cause a malfunction.
• Connect the AC ad apter to an easily accessible AC pow er outlet
(mains socket).
• Do n ot coil the AC power cord (mains lead)
around the AC adapter. The core wire may
be cut and/or it ma y cause a malfunction
of the TV.
• Do not touch the AC adapter with wet
hands.
• If you notice an ab normality in the AC ada pter, disconnect it
from the AC power outlet ( mains socket) immediately.
• The set is not disconnected from the AC source as long as it is
connected to the AC power outlet (mains socket), even if the set
itself has been turned off.
• As the AC adapter w ill become warm when it is us ed for a long
time, you may feel hot when touc hing it by hand.
Prohibited Usage
Do not install/use the TV set in locations, environments or
situations such as tho se listed below, or the TV set may
malfunction and cause a fire, electric shock, damage and/or
injuries.
Locations:
• Outdoors (in di rect sunlight), at the seashore, on a ship or othe r
vessel, inside a vehicle, in medical institutions, un stable
locations, near water, rain, moistu re or smoke.
Environments:
• Places that a re hot, humid, or excessively du sty; where insects
may enter; where it migh t be exposed to mechanical vi bration,
near flammable objects (candles, etc). Th e TV set shall not be
exposed to dripping or splashing and no objects filled with
liquids, such as vases, shall be placed on the TV.
Situations:
• Use when your hands are wet, with the cabinet removed, or
with attachments not recommended by the manufac turer.
Disconnect the TV s et from AC power outlet (m ains socket) and
antenna (aerial) during lightning storms.
• Instal l the TV so that it sticks o ut into an
open spac e. This may res ult in injur y or
damage from a person or object
bumping into the TV.
• Place the TV in a humid or dusty space,
or in a room with oily smoke or steam
(near cooking tables or humidifiers).
Fire, electric shock, or warping may
result.
• Install the TV in places subject to extreme tempe rature, such as
in direct sunlight, near a radiator or a he ating vent. The TV may
overheat in such condition s which can cause deformation of the
enclosure and/or TV malfunction.
• If the TV is placed in the changing room of
a public bath or hot spring, the TV may be
damaged by airborne sulfur, etc.
• For best picture quality, do not expose the screen to direct
illumination or sunlight.
• Avoid moving the TV from a cold area to a warm area. Sudden
room te mperat ure cha nges may cau se moisture conde nsatio n.
This may cause the TV to show poor picture and/or poor colour.
Should this occur, allow mois ture to evaporate completely
before powering the TV on.
Broken pieces:
• D o not throw anything at the TV set. The screen glass may break
by the impact and cause serious injury.
• If the surfa ce of the TV set cracks, do not touch it unt il you have
unplugged the AC power cord (m ains lead). Otherwis e this may
cause an electric shock.
When not in use
• If you will n ot be using the TV set for seve ral days, the TV set
should be disconnected from the AC power (mains) for
environmental and safety reasons.
• As the TV set is not disconnected from the AC power (mains)
when the TV set is just tu rned off, pull the plug from the AC
power outlet (mains so cket) to disconnect the TV set
compl etely.
• Some TV sets may have features that require the T V set to be
left in standby to work correctly.
For children
• Do not allo w children to climb on the T V set.
• Keep small accessorie s out of the reach of children, so that they
are not mistakenly swallowed.
If the following problems occur...
Turn off th e TV set and unplug the AC pow er cord (mains lead)
immediately if any of the following problems occur.
Ask your dealer or Sony s ervice centre to have it checked by
qualified service personnel.
When:
AC power cord (mains lead) is damaged.
Poor fitting of AC power outlet (mains socket).
TV set is damaged by being dropped, hit or having something
thrown at it.
A ny liquid or so lid object falls through open ings in the cabi net.
About LCD TV Temperature
When the LCD TV is used for an extended period, the panel
surrounds become warm. You may feel hot when touching there
by the hand.
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Precautions
Viewing the TV
• View the TV in moderate li ght, as viewing th e TV in poor light or
during long period of time, strains your eyes.
• When using he adphones, adjust th e volume so as to avoid
excessive levels , as hearin g damage may result.
LCD Screen
• Although the LCD screen is made with high-precision
technology and 99.99% or mo re of the pixels are effective, black
dots may appear or bright points of light (red, blue, or green)
may appear constantl y on the LCD screen. This is a struct ural
property of the LCD screen and is n ot a malfunction.
• Do not push or scratch the front filter, or place objects on top of
this TV set. The image may be uneven or the LCD screen may be
damaged.
• If this TV set is use d in a cold place, a smear may occur in the
picture or the picture may become dark. This does not indicate a
failure. These phenomena disappear as the temperature rises.
• Ghosting may occur when still pictures are displayed
continuously. It may disappear after a few moments.
• The screen and cabinet get warm when thi s TV set is in use. This
is not a malfunction.
• The LCD screen contains a small amount of liquid crystal. Follow
your local ordinances and regulations for disposal.
Handling and cleaning the screen surface/
cabinet of the TV set
Be sure to unplug the AC powe r cord (mains lead) connected to
the TV set from AC power ou tlet (mains socket) before clean ing.
To avoid material degradation or screen coatin g degradation,
observe the following precautions.
• To remove dust from the sc reen surface/cabinet, wipe gently
with a soft cloth. If dus t is persistent, wipe with a soft cloth
slightly moistened with a diluted mild detergent solution.
• Never spray water or de tergent directly on
the TV set. It may drip to th e bottom of the
screen or exterior parts and enter the TV
set, and may cause dam age to the TV set.
• Never use any type of abrasive pad,
alkaline/acid cl eaner, scouring powder, or
volatile so lvent, such as alco hol, benzene, thinner or insecticide.
Using such material s or maintaining prolon ged contact with
rubber or vinyl materials m ay result in damage to the s creen
surface and cabinet material.
• Do not touch the TV if your hand is covered in any chemical
substance such as hand cream or sunblock.
• Periodic vacuuming of the ventilation openings is
recommended to ensure proper ventilation.
• When adju sting the angle of the TV s et, move it slowly so as to
prevent the TV set from m oving or slipping off f rom its table
stand.
Optional Equipment
Keep optional components or any equipment emitting
electromagnetic radiation awa y from the TV set. Other wise
picture distortion and/or noisy sound may occur.
Wireless Function of the unit
• Do not operate this unit near medical equipment (pacemaker,
etc.), as this may result in the malfunctio n of the medica l
equipment.
• Although this unit transmits/receives scrambled signals, be
careful of unauthorised interception. We cannot be responsible
for any trouble as a result.
Caution about handling the remote control
• Observe the correct polarity when inserting batteries.
• Do not use di fferent types of batteries together or mix old and
new batteries.
• Dispose o f batteries in an environmentall y friendly way. Certain
region may regulate the dispo sal of batteries. Please con sult
your local authority.
• Handle the remote control with care. Do not drop or step on it,
or spill liquid of any kind onto it.
• Do not place the remote cont rol in a location near a heat source,
a place subject to direct sunlight, or a damp room.
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Parts and Controls
Ȯ
ȫ
ȭ
Ȭ
Ȫ
KD-65S8500D / 55S8500D only Except KD-65S8500D / 55S8500D
Controls and Indicators
Remote Control sensor* / Light sensor*
/ Illumination LED
The illumination LED lights up or blinks
according to the status of the TV.
•White
When turning on the TV/picture off
mode/software update, etc.
•Cyan
When connecting with a mobile device
wirelessly.
•Amber
Timer is set.
(Power)
CH +/– (Channel)
+/– (Volume)
TV
Switch to a TV channel or input from other
applications.
(Input select)
Display and select the input source.
(Power) / + / –
When the TV is off,
Press to power on.
When the TV is on,
Long press to power off.
Press repeatedly to change the function,
then press + or – button to:
• Adjust the volume
• Select the channel
• Select the input source of TV
* Do not place anything near the sensor.
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Using Remote Control
ȫ
MIC
Ȱ
Ȫ
ȩ
ȫ
Ȯ
ȯ
ȭ
ȱ
Ȭ
Except KD-65S8500D / 55S8500DKD-65S8500D / 55S8500D only
Remote Control Parts Description
The remote control shape, location, availability and function of remote control button may vary
depending on your region/country/TV model.
ȩ
Ȫ
Ȭ
ȭ
Ȯ
ȯ
Ȱ
ȱ
/ (Input select/Text hold)
In TV mode: Display and select the input
source.
In Text mode: Hold the current page.
(Microphone)
Use Voice Function. (e.g., Search various
content by voice.)
(TV standby)
Turn on or turn off the TV (standby mode).
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DIGITAL/ANALOG
Switch between digital and analogue mode.
Number buttons
(Text)
Display text information.
EXIT
Return to the previous screen or exit from
the menu. When an Interactive Application
service is available, press to exit from the
service.
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/ (Info/Text reveal)
Display information.
Google Play
Access the “Google Play” online service.
NETFLIX (Only on limited region/
country/TV model)
Access the “NETFLIX” online service.
Colour buttons
Execute corresponding function at that time.
ACTION MENU
Display a list of contextual functions.
TV
• Switch to a TV channel or input from other
applications.
• Turn on the TV to display TV channel or
input.
GUIDE/
Display the digital programme guide.
BACK
Return to previous screen.
HOME
Display the TV Home Menu.
DISCOVER
Bring up the Content Bar to search for
content.
//// (Item select/Enter)
AUDIO
Change the language for the programme
currently being viewed.
//////
Operate media contents on TV and
connected BRAVIA Sync-compatible device.
(Subtitle setting)
Turn subtitles on or off (when the feature is
available).
(Wide mode)
Change the screen format.
SYNC MENU
Display the BRAVIA Sync Menu.
HELP
Display Help Menu. Help Guide can be
accessed from here.
+/– (Volume)
Adjust the volume.
(Jump)
Jump back and forth between two channels
or inputs. The TV alternates between the
current channel or input and the last
channel or input that was selected.
(Muting)
Mute the sound. Press again to restore the
sound.
PROG +/–//
In TV mode: Select the channel.
In Text mode: Select the next () or
previous () page.
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Connection Diagram
*1
*2
*1
*1
*3
*1
*2
DVI-Audio Out
DVD player with
component output
VCR/Video game equipment/
DVD player/Camcorder
Home Audio
System with ARC/
HDMI Device
DVI-HDMI
Adapter/HDMI
Device
HDMI Device
Cable/Antenna
Headphone/
Home Audio
System/
Subwoofer
Digital still
camera/
Camcorder/
USB storage
media
HDMI Device
VCR/Video game
equipment/DVD
player/Camcorder
Home Audio System
with Optical Audio Input
Router
For more information on connections, refer to the Help Guide (page 2).
KD-65S8500D / 55S8500D only
10
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USB 1/2, USB3
< 12 mm
< 21 mm
•Connecting a large USB device may
interfere with other connected devices
beside it.
• When connecting a large USB device,
connect to the USB 1 port.
AUDIO OUT*3 /
• To listen to the TV's sound through the
connected equipment, press HOME.
Select [Settings] [Sound]
[Headphone/Audio out] and then select
the desired item.
HDMI IN 1/2/3/4
• If the device has a DVI jack, connect it to
HDMI IN 3 through a DVI - HDMI adapter
interface (not supplied), and connect the
device's audio out jack to HDMI 3 AUDIO
IN.
• If connecting a digital audio system that is
compatible with Audio Return Channel
(ARC) technology, use HDMI IN 4. If not, an
additional connection with DIGITAL AUDIO
OUT (OPTICAL) is necessary.
*1
*2 When connecting mono equipment, connect to the
L (MONO) audio jack (socket).
*3 Supports 3-pole stereo mini jack only.
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Except KD-65S8500D / 55S8500D
*2
*1
*3
*1
*4
*1
*1
DVD player with
component output
Home Audio
System with ARC/
HDMI Device
HDMI Device
HDMI
Device
Cable/Antenna
Headphone/Home
Audio System/
Subwoofer
Digital still camera/
Camcorder/USB
storage media
HDMI Device
VCR/Video game
equipment/DVD
player/Camcorder
Home Audio System
with Optical Audio
Input
Router
VCR/Video game
equipment/DVD
player/Camcorder
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USB 1/2, USB3
< 12 mm
< 21 mm
3.5 mm
1234
1: L
2: Video
3: Ground
4: R
Standard definition (SD) videos have picture signals with a
vertical resolutio n of 480 (NTSC) or 576 (PAL/SECAM) line s.
High definition (HD) videos have picture signals
with a vertical resolution of 720 or 1,080 lines.
(For 4K vertical resol ution: 2,160 lines)
Picture Quality
• AV composite cable
• Antenna (aerial) cable
• Component cable
•HDMI cable
•Connecting a large USB device may
interfere with other connected devices
beside it.
• When connecting a large USB device,
connect to the USB 1 port.
AUDIO OUT*4 /
• To listen to the TV's sound through the
connected equipment, press HOME.
Select [Settings] [Sound]
[Headphone/Audio out] and then select
the desired item.
HDMI IN 1/2/3/4
• If connecting a digital audio system that is
compatible with Audio Return Channel
(ARC) technolog y, use HDMI IN 3. If not, an
additional connection with DIGITAL AUDIO
OUT (OPTICAL) is necessary.
/ VIDEO IN 1
• For a composite connection, use the
supplied Analogue Extension Cable*
*1
*2
*3 When connecting mono equipment, connect to the
L (MONO) audio jack (socket).
5
.
*4 Supports 3-pole stereo mini jack only.
*5 Only on limited region/country/TV model.
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Installing the TV to the Wall
Note
This TV’s instruction manual only shows the steps on preparing the installation of the TV before
installing to the wall.
To Custo m er s :
For product protection and safety reasons, Sony strongly recommends that installation of your
TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of
this product.
Sufficient expertise is required for installing this product, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of this product to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any
damage or injury caused by mishandling or improper installation.
Use the Wall-Mount Bracket SU-WL450 (not supplied) to install the TV to the wall.
When installing the Wall-Mount Bracket, also refer to the Operating Instructions and Installation Guide
supplied with the Wall-Mount Bracket.
• Be sure to store the removed screws in a safe place, keeping them away from children.
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1 Remove the stand cover.
KD-65S8500D / 55S8500D only
2 Remove the screws from the rear of the TV.
KD-65S8500D / 55S8500D only
Except KD-65S8500D / 55S8500D
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