Sony KD-43W880K Users guide

5-038-152-01(1)

tv/jgar4/h_ga/

8 mm – 11 mm

M4 screw (not supplied)

1.2 N·m/{12 kgf·cm}

Screw
(not supplied)

Cord

(not supplied)

8 mm – 11 mm

Screw (M4)

TV’s rear cover

Wall-Mount Bracket

(Except models with supplied support belt kit)

For more information, refer to the
Help Guide.

Installing the TV to the Wall

Television

Reference Guide

Remote Control and TV

The remote control shape, layout, availability and
function of remote control buttons may vary
depending on your region/country/TV model/TV
settings.

Using the optional Wall-Mount Bracket
(SU-WL450)* (not supplied)

To Customers:

For product protection and safety reasons, Sony
strongly recommends that installation of your TV be
performed by Sony dealers or licensed contractors. Do
not attempt to install it yourself.

To Sony Dealers and Contractors:

Provide full attention to safety during the installation,
periodic maintenance and examination of this
product.

Wall-Mount Bracket Installation Information

For instructions on Wall-Mount Bracket installation,
see the Installation Information (Wall-Mount Bracket)
on the product page for your TV model.
https://www.sony-asia.com/support

• Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient
expertise is required in installing this TV, especially
to determine the strength of the wall for
withstanding the TV’s weight.

• Sony is not liable for any damage or injury caused by
mishandling or improper installation.

• Only qualified service personnel should carry out
wall-mount installations.

• For safety reasons, it is strongly recommended that
you use Sony accessories, including:
Wall-Mount Bracket SU-WL450

• Be sure to use the screws supplied with the
Wall-Mount Bracket when attaching the Wall-Mount
Bracket to the TV set.
The supplied screws are designed as indicated by
illustration when measured from the attaching
surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may result
in internal damage to the TV set or cause it to fall,
etc.

KD-43W880K / 43W870K / 32W830K / 32W820K

About Manuals

This TV comes with the following manuals. Please retain the manuals for future reference.

Setup Guide

• TV installation and setup.

Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, specification,
etc.

Help Guide (On screen Manual)

• Settings, functions, Internet connection,
troubleshooting, etc.

• To open it, press the HELP button on the
remote control and select Help Guide.

IMPORTANT – Read the End User Software Licence Agreement
before using your Sony product. Using your p roduct indicates your

acceptance of the End User Software Licence Agreement. The software
licence agreement between you and Sony is available online at Sony
website (https:// www.sony.net/tv-software-license s2/) or on your
product screen. Press
select [Settings] t [System] t [About] t [Legal information] t
[Notices and licences].

Note

• Before operating the TV, please read the “Safety Information”.

• Read the s upplied safety docum entation for additional safety
information.

• Instructions about “Installing the TV to the Wall” are included w ithin this
TV’s instruction manual.

• Imag es and illustrations used in the Setup G uide and this manual are for
reference only and may differ from the actual product.

• Setting me nus are subject to change w ithout notice due to softwa re
updates.
For latest information, visit Sony s upport website.

(Quick Settings) on the remote control and

Location of the identification label

Labels for the TV Model N o. and Power Supply rating are located on the
rear of the TV.

For models with suppli ed AC adapter:
Labels for AC adapter Model No. and Serial No. are located on the bottom
of AC adapter.

Safety Information

Installation/Set-up

Install and use the TV set in accordance with the instructions below in
order to avoid any risk of fire, electric shock or damage and/or injuries.

Installation

• The TV set s hould be installed near an easily accessible AC power ou tlet
(mains socket).

• Place the TV set on a stable, level surface to prevent it from falling over
and causing personal injury or property damage.

• Install the TV where it cannot be pulled, pushed, or knocked over.

• You can refer to the Help Guide with your
smartphone.

https://rd1.sony.net/help/

• Install the TV so that the TV’s Table-Top Stand does not protrude out
from the TV stand (not supplied). If the Table-Top Stand protrudes out
from the TV stand, it may cause TV set to topple over, fall down, and
cause personal injury or damage to the TV.

Tran spo rti ng

• Before transpo rting the TV set, disconne ct all cables.

• Two or more person s are needed to transport a large TV set.

• When transp orting the TV set by hand, ho ld it as shown below. Do not
put stress on the panel and the frame around the screen.

• When lifting or moving the TV set, hold it firmly from the bottom.

• When trans porting the TV set, do no t subject it to jolts or excessive
vibration.

• When transp orting the TV set for repairs or w hen moving, pack it using
the original carton and p acking material.

Topple prevention
(Models with supplied support belt kit)

Refer to the Setup Guide on top of the cushion.
The supplied wood screw is only for affixing to a solid object made of
wood.



(Google Assistant) / (Microphone): Use

Google Assistant*

1*2

or voice search*2. For hints on
how to control your TV, press the microphone
button on the remote control and say “voice

1

hints”.*

////: On screen menu navigation and

selection.

TV: Display TV channel list or switch to input.

 (Power)



Number buttons

(dot)

 (Text):

YouTube™ / NETFLIX*1*3 / YouTube Music /



Display text information.

Prime Video / Colour buttons

 GUIDE/ : Display the digital programme guide

of TV or TV box*

1*4

.

APPS: Display a list of installed apps.

(Input select): Display and select the input

source, etc.

(Quick settings): Display Quick Settings.
BACK
HOME

  +/– (Volume)

(Jump)

 (Mute)
CH +/–//:

Select the channel, or next () /

previous () page.

AUDIO*5: Select the sound of multilingual source



or dual sound (depend on programme source).

(Subtitle setting)

HELP:

Display the Help menu.

///
EXIT

/ (Info/Text reveal):



 (Power)

Display information.

 Remote Control sensor / LED

*1 Only for limited region/country/model/language.
*2 Google Assistant or voice search requires an Internet

connection.

*3 Installation might be required depending on region/

country.
*4 [TV box setup] setting is required.
*5 Accessibility shortcut is available by pressing and holding

AUDIO.

• Be sure to store the unused screws and Table-Top
Stand in a safe place until you are ready to attach the
Table-Top Stand. Keep the screws away from small
children.

* Only for limited region/country/model.

Troubleshooting

General troubleshooting for issues like: black screen,
no sound, frozen picture, TV does not respond, or
network is lost, do the following steps.

1 Restart your TV by pressing the power button on

the remote control until a menu appears. Select
Restart to restart the TV. If the TV does not recover,
try unplugging the AC power cord (mains lead).
Then press the power button on the TV, and release
it. Wait for two minutes, and plug in the AC power
cord (mains lead).

2 Refer to the Help Guide by pressing HELP on the

remote control.

3 Connect your TV to the Internet and perform a

software update. Sony recommends you to keep
your TV software updated. Software updates
provide new features and performance
improvements.

4 Visit Sony support website (information provided at

the end of this manual).

When you plug in the TV, the TV may not be able to
turn on for a while even if you press the power
button on the remote control or the TV.

It takes time to initialize the system. Wait for about
one minute, then operate it again.

The remote control does not function.

• Replace the batteries.

The p arental lock password has been forgotten.

• Enter 4357 for the PIN and enter the new PIN.

For more information on
troubleshooting, refer to the Help
Guide.

Specifications

System

Panel system: LCD (Liquid Crystal Display) Panel, LED
Backlight
TV system: Depend on your country/area selection

Analogue: B/G, I, D/K, M

Digital: DVB-T/DVB-T2
Colour system: PAL/SECAM/NTSC3.58/NTSC4.43
Channel coverage: Depend on your country/area
selection

Analogue: UHF/VHF/Cable

Digital: UHF/VHF
Sound output: 10 W + 10 W
Wireless technology

Protocol IEEE 802.11a/b/g/n/ac

(IEEE 802.11ac may not be available depending on

countries/regions.)

Bluetooth® Version 5.0

Input/Output jacks

Antenna (aerial)/cable

75 ohm external terminal for VHF/UHF

/ AVIN

Video/Audio input (phono jacks)
HDMI IN 1/2/3

Video:

1080p (30, 50, 60 Hz), 1080/24p, 1080i (50, 60 Hz),
720p (30, 50, 60 Hz), 720/24p, 576p, 576i, 480p,
480i, PC Formats*

Audio:

Two channel linear PCM: 32/44.1/48 kHz 16/20/24
bits, Dolby Audio

ARC (Audio Return Channel) (HDMI IN 3 only)*

Two channel linear PCM: 48 kHz 16 bits, Dolby Audio,

Dolby Atmos

DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM: 48 kHz
16 bits, Dolby Audio)

 (Stereo mini jack)

Headphone

1, 2

USB port 1 and 2 support High Speed USB (USB 2.0)

LAN
10BASE-T/100BASE-TX connector (Depending on the
operating environment of the network, connection
speed may differ. The communication rate and
quality are not guaranteed.)

DC IN 19.5 V

AC adapter input

Power and others

Power requirements

19.5 V DC with AC adapter
Rating: Input 100 V – 240 V AC, 50/60 Hz

Screen size (measured diagonally) (Approx.)

KD-43W880K / 43W870K: 43 inches / 108.0 cm
KD-32W830K / 32W820K: 32 inches / 80.0 cm

Power consumption

Indicated on the rear of the TV

Standby power consumption*

UAE: 0.50 W, Others: 0.5 W

Display resolution (horizontal × vertical) (pixels)

KD-43W880K / 43W870K: 1920 × 1080
KD-32W830K / 32W820K: 1366 × 768

Output Rating

USB 1/2

5V , 500mA MAX

Dimensions (Approx.) (w × h × d) (mm)

wi t h Tabl e -Top Sta nd

KD-43W880K / 43W870K: 970 × 602 × 222
KD-32W830K / 32W820K: 730 × 465 × 188

wi t h out Ta ble -Top Sta nd

KD-43W880K / 43W870K: 970 × 571 × 75
KD-32W830K / 32W820K: 730 × 437 × 75

Mass (Approx.) (kg)

wi t h Tabl e -Top Sta nd

KD-43W880K / 43W870K: 8.0
KD-32W830K / 32W820K: 5.0

wi t h out Ta ble -Top Sta nd

KD-43W880K / 43W870K: 7.7
KD-32W830K / 32W820K: 4.8

Others

Optional accessories

Wall-Mount Bracket: SU-WL450

Operating temperature: 0 ºC – 40 ºC

*1 Refer to the online Help Guide for details.
*2 Connect your audio system to the HDMI IN 3 to route TV

audio to your audio system.

*3 This information is for EU and other countries whose

relevant regulation is based on EU energy labelling
regulation.

*4 Specified standby power is reached after the TV finishes

necessary internal processes.

*5 Standby power consumption will increase when your TV is

connected to the network.

Note

• Optional accessories availability depends on countries/
region/T V model/stock.

• Design and specifications are subject to change without
notice.

• Subscriptions for services and applications may be required
and additional terms, conditions and/or charges may apply
when using the Google Assistant.

1

2

3*4*5

• This TV set complies with DVB-T/DVB-T2
specifications, but compatibility with future DVB-T/
DVB-T2 digital terrestrial broadcasts are not
guaranteed.

• Some Digital TV functions may not be available in
some countries/areas.

Trademark information

• The terms HDMI, HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing
Administrator, Inc.

• Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, and the double-D
symbol are trademarks of Dolby Laboratories
Licensing Corporation.

• Google TV is the name of this device’s software
experience and a trademark of Google LLC. Google,
YouTube and other marks are trademarks of Google
LLC.

• Netflix is a registered trademark of Netflix, Inc.

• All other trademarks are the property of their
respective owners.

Support

https://www.sony-asia.com/support

Notes on Digital TV function

• Any functions related to Digital TV ( ) will only
work in countries or areas where DVB-T/DVB-T2
(MPEG-2 and H.264/MPEG-4 AVC) digital terrestrial
signals are broadcast. Please confirm with your local
dealer if you can receive a DVB-T/DVB-T2 signal
where you live.

© 2022 Sony Corporation