5-038-148-01(1)
Television
Reference Guide
參考指南
GB
CT
KD-32W830K
About Manuals
tv/jgar4/h_ga/
This TV comes with the following manuals. Please retain the manuals for future reference.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount installation,
specification, etc.
Help Guide (On screen Manual)
• Settings, functions, Internet
connection, troubleshooting, etc.
• To open it, press the HELP button on
the remote control and select Help
Guide.
IMPORTANT – Read the End User Software Licence
Agreement before using your Sony product. Using your
product indicates your acceptance of the End User Softwa re
Licence Agreement. The software licence agreement between
you and Sony is availabl e online at Sony website (h ttps://
www.sony.net/tv-software-licenses 2/) or on your produ ct
screen. Press
select [Settings] t [System] t [About] t [Legal information]
t [Notices a nd licences].
Note
• Before operating the TV, please read the “Safety Information”.
• Read the s upplied safety docum entation for additional safet y
information.
• Instructi ons about “Installing the TV to the Wall” are included
within this TV’s instruction manual.
• Images and illustrations used in the Setup Gu ide and this
manual are for reference only and m ay differ from the actual
product.
• Setting me nus are subject to chang e without notice due to
software updates.
For latest information, visit So ny support website.
(Quick Settings) on the remote control and
Location of the identification label
Labels for the TV Mode l No. and Power Supply rating are located
on the rear of the TV.
For models with supplied AC ada pter:
Labels for AC adapter Mo del No. and Serial No. are located on the
bottom of AC adapter.
This television is designed for use in Hong Kong and ensured
the usage in Hong Kong only.
• You can refer to the Help Guide with your
smartphone.
https://rd1.sony.net/help/
Safety Information
Installation/Set-up
Install and use the TV s et in accordance with the instructio ns
below in order to avoid any risk of fire, electric shock or damage
and/or injuries.
Installation
• The TV se t should be insta lled near an easily accessible AC
power outlet (mains socket).
• Place the TV set o n a stable, level surface to prev ent it from
falling over an d causing personal inju ry or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
• Insta ll the TV so that the TV’s Table-Top Stand does not protrude
out from the TV stand (not supplied). If the Table-Top Stand
protrudes out from the TV stand, it may cause TV set to top ple
over, fall down, and cause personal injury or damage to the TV.
Tran spo rti ng
• Before transpor ting the TV set, disconne ct all cables.
• Two or more persons are needed to transport a large TV set.
• When transpo rting the TV set by han d, hold it as shown b elow.
Do not put stress on the panel and the frame around the screen.
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• When lifting or moving the TV set, hold it firmly from the
8 mm – 11 mm
M4 screw (not supplied)
1.2 N·m/{12 kgf·cm}
Screw
(not supplied)
Cord
(not supplied)
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bottom.
• When transporting the TV set, do n ot subject it to jolts or
excessive vibration.
• When transporting the TV set for repair s or when moving, pac k
it using the original carton and packing material.
Topple prevention
(Models with supplied support belt kit)
Refer to the Setup Guide o n top of the cushion.
The supplied wo od screw is only for affixing to a solid object
made of wood .
(Except models with supplied support belt kit)
Remote Control and TV
The remote control shape, layout, availability
and function of remote control buttons may
vary depending on your region/country/TV
model/TV settings.
(Google Assistant) / (Microphone):
Use Google Assistant*
1*2
or voice search*2.
For hints on how to control your TV, press
the microphone button on the remote
control and say “voice hints”.*
1
//// : On screen menu navigation
and selection.
TV: Display TV channel list or switch to
input.
(Power)
Number buttons
(dot)
(Text):
YouTube™ / NETFLIX*1*3 / YouTube
Display text information.
Music / Prime Video / Colour buttons
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3
GUIDE
8 mm – 11 mm
Screw (M4)
TV’s rear cover
Wall-Mount Bracket
/
guide of TV or TV box*
: Display the digital programme
1*4
.
APPS: Display a list of installed apps.
(Input select): Display and select the
input source, etc.
(Quick settings): Display Quick Settings.
BACK
HOME
+/– (Volume)
(Jump)
(Mute)
CH +/–//:
() / previous () page.
AUDIO*
source or dual sound (depend on
programme source).
Select the channel, or next
5
: Select the sound of multilingual
(Subtitle setting)
HELP:
Display the Help menu.
///
EXIT
/ (Info/Text reveal):
information.
(Power)
Remote Control sensor / LED
*1 Only for limited region/country/model/language.
*2 Google Assistant or voice search requires an Internet
connection.
*3 Installation might be required depending on region/
country.
*4 [TV box setup] setting is required.
*5 Accessibility shortcut is available by pressing and
holding AUDIO.
For more information, refer to
the Help Guide.
Display
Installing the TV to the Wall
Using the optional Wall-Mount Bracket
(SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
strongly recommends that installation of your
TV be performed by Sony dealers or licensed
contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the
installation, periodic maintenance and
examination of this product.
Wall-Mount Bracket Installation Information
For instructions on Wall-Mount Bracket
installation, see the Installation Information
(Wall-Mount Bracket) on the product page for
your TV model.
https://www.sony-asia.com/support
• Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient
expertise is required in installing this TV,
especially to determine the strength of the
wall for withstanding the TV’s weight.
• Sony is not liable for any damage or injury
caused by mishandling or improper
installation.
• Only qualified service personnel should carry
out wall-mount installations.
• For safety reasons, it is strongly recommended
that you use Sony accessories, including:
Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the
Wall-Mount Bracket when attaching the
Wall-Mount Bracket to the TV set.
The supplied screws are designed as indicated
by illustration when measured from the
attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may
result in internal damage to the TV set or
cause it to fall, etc.
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• Be sure to store the unused screws and
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Table-Top Stand in a safe place until you are
ready to attach the Table-Top Stand. Keep the
screws away from small children.
* Only for limited region/country/model.
Troubleshooting
General troubleshooting for issues like: black
screen, no sound, frozen picture, TV does not
respond, or network is lost, do the following
steps.
1 Restart your TV by pressing the power button
on the remote control until a menu appears.
Select Restart to restart the TV. If the TV does
not recover, try unplugging the AC power
cord (mains lead). Then press the power
button on the TV, and release it. Wait for two
minutes, and plug in the AC power cord
(mains lead).
2 Refer to the Help Guide by pressing HELP on
the remote control.
3 Connect your TV to the Internet and perform
a software update. Sony recommends you to
keep your TV software updated. Software
updates provide new features and
performance improvements.
4 Visit Sony support website (information
provided at the end of this manual).
When you plug in the TV, the TV may not be
able to turn on for a while even if you press
the power button on the remote control or
the TV.
It takes time to initialize the system. Wait for
about one minute, then operate it again.
The remote control does not function.
• Replace the batteries.
The parental lock password has been
forgotten.
• Enter 4357 for the PIN and enter the new PIN.
For more information on
troubleshooting, refer to the
Help Guide.
Specifications
System
Panel system: LCD (Liquid Crystal Display) Panel,
LED Backlight
TV system
Analogue: B/G, I, D/K, M
Digital: DTMB
Colour system: PAL/SECAM/NTSC3.58/
NTSC4.43
Channel coverage
Analogue: UHF/VHF/Cable
Digital: UHF
Sound output: 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
(IEEE 802.11ac may not be available depending
on countries/regions.)
Bluetooth® Version 5.0
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
/ AVIN
Video/Audio input (phono jacks)
HDMI IN 1/2/3
Video:
1080p (30, 50, 60 Hz), 1080/24p, 1080i (50,
60 Hz), 720p (30, 50, 60 Hz), 720/24p, 576p,
576i, 480p, 480i, PC Formats*
Audio:
Two channel linear PCM: 32/44.1/48 kHz 16/
20/24 bits, Dolby Audio
ARC (Audio Return Channel) (HDMI IN 3 only)*
Two channel linear PCM: 48 kHz 16 bits, Dolby
Audio, Dolby Atmos
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM:
48 kHz 16 bits, Dolby Audio)
(Stereo mini jack)
Headphone
1, 2
USB port 1 and 2 support High Speed USB
(USB 2.0)
LAN
10BASE-T/100BASE-TX connector (Depending
on the operating environment of the network,
connection speed may differ. The
communication rate and quality are not
guaranteed.)
1
2
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