Warranty, SAR, and usage guidelines......................................... 106
5
Getting started
About this User guide
T
his is the Xperia 10 User guide for the Android™ 9.0 software version. If you’re not
sure which software version your device is running, you can check it in the Settings
menu.
Note
System and application updates can present the features in your device in another way than
describe
more information about software updates, see
To check the current software version and model number of your device
• Find and tap Settings > System > About phone. The current software version is
displayed under Build number. The current model number is displayed under
Model.
Limitations to services and features
Some of the services and features described in this User guide may not be
supported in all countries or regions, or by all networks or service providers. The
GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
mobile network. Please contact your network operator or service provider to
determine the availability of any specic service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect
to the internet with your device. Contact your wireless service provider for more
information.
d in this User guide. The Android version might not be aected in an update. For
Updating your device
on page 37.
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Overview
1Headset jack
2Charging/Notication light
3Second microphone
4Ear speaker
5Proximity/Light sensor
6Front camera
7Power key
8Fingerprint sensor
9Volume/Zoom key
10Speaker
11USB port/Charger
12Primary microphone
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13Wi-Fi/Bluetooth®/GPS antenna
14Flash LED
15Dual camera
16NFC™ detection area
17Nano SIM/Memory card slot
18Main antenna
Assembly - Single SIM
our device only supports nano SIM cards. Single SIM devices allow you to use one
Y
SIM card and a memory card.
The nano SIM card and the memory card have separate slots. Make sure you don’t
confuse the two.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
Note
To prevent data loss, make sure you turn o your devic
before you drag out the holder to remove the nano SIM card or memory card from the
device.
on page 15.
e or unmount the memory card
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To insert a nano SIM card and a memory card
Note
Do not cut your SIM card, as this may damage your device.
ag out the SIM and memory card trays.
1Dr
2Place the SIM card securely in the SIM card tray.
3Place the memory card securely in the memory card tray.
4Gently push the trays back into the slots until they t into place.
Assembly - Dual SIM
Your device only supports nano SIM cards. Dual SIM devices support the use of
either two nano SIM cards or a nano SIM card and a memory card.
Dual SIM devices are not available in all markets or from all operators.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
Note
To prevent data loss, make sure you turn o your devic
before you drag out the holder to remove the nano SIM card (or cards) or memory card from
the device.
on page 15.
e or unmount the memory card
To insert either two nano SIM cards or a nano SIM card and a memory card
Note
Do not cut your SIM card, as this may damage your device.
1Dr
ag out the SIM and memory card trays.
2Place the main SIM card securely in position for SIM1.
3Place either the second SIM card (SIM2) or the memory card securely in the tray, in
the correct orientation.
4Gently push the trays back into the slots until they t into place.
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Screen protection
No
te
Before using your device, remove all protection lms t
o enable full functionality.
Screen covers and protectors may help you protect your device against damage.
We recommend you use only those screen covers intended for your Xperia device.
The use of third-party screen protection accessories may prevent your device from
working correctly by covering sensors, lenses, speakers, or microphones and can
invalidate the warranty.
Starting your device for the rst time
It is recommended that you charge the battery for at least 30 minutes before
starting up your device for the rst time. You can still use your device while it is
charging. For more information on charging, see
34.
The rst time you start your device, a setup guide helps you to congure basic
settings, personalise your device, and sign in to your accounts, for example a
Google™ account.
To turn on your device
1Long press the power key until your device vibrates.
2Enter your SIM card PIN when requested, then tap
3W
ait a moment for your device to start.
Charging your device
(Done icon).
on page
Hint
Your SIM card PIN is initially supplied by your network operator, but you can change it later
om the Settings menu. To correct a mistake made while entering your SIM card PIN, tap
fr
(Backspace icon).
o turn o the device
T
1Long press the power key until the options menu opens.
2Tap Power o.
Note
It may take a while for the device to shut down.
hy do I need a Google account?
W
Your device from Sony runs on the Android platform developed by Google. A range
of Google applications and services is available on your device when you purchase
it, for example, Gmail™, Google Maps™, YouTube™, and the Google Play
application. To get the most out of these services, you need a Google account. For
example, a Google account enables you to do the following:
• Download and install applications on Google Play.
• Synchronise your email, contacts, and calendar using Gmail.
• You can back up, restore and transfer your data from an old device to your new
device.
• Chat with friends using the Google Duo™ application.
• Synchronise your browsing history and bookmarks using the Google Chrome™
web browser.
• Identify yourself as the authorised user after a software repair using Xperia
Companion.
• Remotely nd, lock, or clear a lost or stolen device using the Find my device
services.
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For more information about Android and Google, go to
support.google.com
To set up a Google account on your device
1Find and tap Settings > Accounts > Add account > Google.
2Follow the on-screen instructions to create a Google account, or sign in if you
already have an account.
.
http://
Transferring content from your old device
There are several ways to transfer your data from an old device to your new device.
• Synchronise data using Google account
• Copy and transfer data using a computer
• Copy and transfer data using an SD card
Synchronising data using a Google account
You can transfer data by synchronising with a Google account. First, back up your
data to the Google server from your old phone using your Google account. Then,
set the same Google account on your new device. Depending on which contents to
backup and synchronise, there are several ways.
• Gmail, Calendar, Contacts: Log in with the same Google account that you were
using on your old device. Then, your Gmail, Calendar, and Contacts will be
automatically synchronised with your Google account.
• Image (photo), video: Back up your data from the old device to the Google server
using Google Photos. Then, synchronise with your Google account on the new
device.
• Applications, setting, call history: Back up automatically using Google Drive on
your old device. Then, synchronise with your Google account on your new device.
• Music and other document les: Manually back up your media les from the old
device using Google Drive. Then, synchronise with your Google account on the
new device.
For more information, see
page 42.
Backing up and synchronising with a Google account
on
Transferring data using a computer
If you are storing large volumes of data on your device, you can transfer your data
using a computer. For more information, see
using a computer
on page 43.
Backing up and transferring data
Transferring data using an SD card
You can transfer media les and contacts using an SD card. For more information,
see
Backing up and transferring data using a memory card
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on page 43.
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Device security
Making sur
Your device includes security options, strongly recommended in case of loss or
theft.
Note
When using a security option to protect your device, it is crucial to remember the details
pr
ovided at set up.
e your device is protected
Screen lock
Set a secure screen lock on your device using a PIN, password, pattern, or
ngerprint to prevent others from using your device without permission. Once the
screen lock is set, it is not possible to unlock the screen or erase the content via a
Erase all data (factory reset) without providing the screen lock information.
Find my device
Use the Find my device service to remotely locate, lock, unlock, or erase the
content on a lost device. After you have signed in to your Google account, Find my
device is turned on by default.
SIM card lock
Lock your SIM cards with a PIN to protect your subscription against misuse. The PIN
is required every time you restart your device.
IMEI number
Keep a copy of the IMEI number. If your device is stolen, some network providers
can use this number to stop the device from accessing the network in your country
or region.
Backup
Back up the content on your device in case your device is damaged, lost or stolen.
• To back up with a Google account, see
Google account
• To back up using a computer, see
computer
• To back up using a memory card, see
on page 43.
memory card
on page 42.
on page 43.
Backing up and synchronising with a
Backing up and transferring data using a
Backing up and transferring data using a
Screen lock
When the screen is locked you have to unlock it with a swipe gesture or with your
personal pattern, PIN, password or ngerprint. Initially, the unprotected screen
swipe is set, but it is recommended to use a more secure screen lock to protect
your device.
The security level of each lock type is listed below in order of weakest to strongest:
• Swipe: no protection, but you have quick access to the Home screen.
• Pattern: draw a simple pattern with your nger to unlock your device.
• PIN: enter a numeric PIN of at least four digits to unlock your device.
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• P
assword: enter an alpha-numeric password to unlock your device.
• Fingerprint: place your registered nger on the sensor to unlock your device.
Hint
The Smart Lock feature lets you set your device to unlock automatically in certain situations,
such as when c
http://www.support.google.com/
onnected to a Bluetooth device or carrying your device with you. Go to
and search “smart lock” for more information.
To create or change a screen lock
Note
It is very important that you remember your screen lock when using a pattern, PIN or
sword. If you forget this information, it may not be possible to restore important data
pas
such as contacts and messages.
1Find and tap Settings > Lock screen & security > Screen lock.
2If requested, conrm your current screen lock.
3Choose an option and follow the on-screen instructions.
4When a secure screen lock is used, you can set the power key to lock the screen,
set the screen lock activation time and create a lock screen message by tapping
(Settings icon).
Hint
If you use a Microsoft® Exchange ActiveSync® (EAS) account, the EAS security settings may
limit the lock screen type to only a PIN or password. Contact your network administrator to
check the implemented network security policies.
Fingerprint Manager
Register your ngerprint to use it as an additional security method for unlocking
your device or authenticating purchases. You can register up to 5 ngerprints on
your device.
The pattern, PIN, or password screen lock serves as a backup unlock method when
a ngerprint is used as a screen lock. Before registering your ngerprint, make sure
the sensor is clean and without any visible moisture.
To register a ngerprint for the rst time
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Tap Next. If prompted conrm your pattern, PIN, or password, or select your
backup screen lock method and follow the on-screen instructions to set it up.
3Tap Next and follow the on-screen instructions to complete ngerprint registration.
To register additional ngerprints
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Conrm your pattern, PIN, or password.
3Tap Add ngerprint, then follow the on-screen instructions.
To delete a registered ngerprint
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Conrm your pattern, PIN, or password.
3Tap (Delete icon) to delete the ngerprint.
o rename a registered ngerprint
T
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Select a registered ngerprint in the list, then enter a name and tap OK.
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SIM card protection
Y
ou can lock and unlock each SIM card that you use in your device with a PIN.
When a SIM card is locked, the subscription linked to the card is protected against
misuse, meaning that you have to enter a PIN every time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN
and PUK are supplied by your network operator.
To set up a SIM card lock
1Find and tap Settings > Lock screen & security > Advanced > SIM card lock.
2Dual SIM users, select a SIM card.
3Tap the Lock SIM card switch to enable.
4Enter the SIM card PIN and tap OK. The SIM card lock is now active and you will be
prompted to enter your PIN every time you restart your device.
To change the SIM card PIN
1Find and tap Settings > Lock screen & security > Advanced > SIM card lock.
2Dual SIM users, select a SIM card.
3Tap Change SIM PIN.
4Enter the old SIM card PIN and tap OK.
5Enter the new SIM card PIN and tap OK.
6Re-type the new SIM card PIN and tap OK.
To unlock a blocked SIM card using the PUK code
1Enter the PUK code and tap
2Ent
3Re-ent
er a new PIN code and tap
er the new PIN code and tap
No
te
If you enter an incorrect PUK code too many times, you need to contact your network
oper
ator to get a new SIM card.
(Done icon).
(Done icon).
(Done icon).
Using Dual SIM devices
If you are using a Dual SIM device, it works with either one or two SIM cards
inserted. You can get incoming communication to both SIM cards and select which
number to place outgoing communication from. Before using multiple SIM cards,
you need to enable them and select a SIM card which will handle data trac.
You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable,
and vice versa. This function is called Dual SIM reachability. You must enable it
manually. See
To enable or disable the use of two SIM cards
1Find and tap Settings > Network & Internet > Advanced > Dual SIM.
2Tap the SIM1 and SIM2 switches to enable or disable the SIM cards.
To rename a SIM card
1Find and tap Settings > Network & Internet > Advanced > Dual SIM.
2Select a SIM card and enter a new name for it.
3Tap OK.
Forwarding calls
on page 64.
To select which SIM card handles data trac
1Find and tap Settings > Network & Internet > Advanced > Dual SIM > Mobile
data.
2Select the SIM card you want to use for data trac.
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Finding the IMEI number(s) of your device
Y
our device has one or two unique identication numbers that are referred to as
IMEI or Product ID. You should keep a copy of this. You may require it if your device
is stolen or when contacting support.
To view your IMEI number(s) using the dialpad
1Find and tap
2T
3Ent
(Dialpad icon).
ap
er *#06# into the dialpad. The IMEI number(s) are displayed automatically.
To view your IMEI number(s) on the label strip
(Phone icon).
1Dr
ag out the SIM and memory card tray.
2Drag the strip outwards using your ngernail. The strip displays the IMEI
number(s).
Finding, locking or erasing a lost device
Google oers a location and security web service called Find my device. After you
have signed in to a Google account, Find my device is turned on by default. If you
lose your device, you can use Find my device to:
• Find and show where your device is located on a map.
• Lock your device and present a message on the lock screen.
• Unlock your device and reset it by erasing its content.
• Activate the ringer, even if the sound is turned o.
Your device must be turned on, have an internet connection, and have the location
service activated. The Find my device service may not be available in all countries
or regions.
For additional information about Find my device, go to
support.google.com/
and search for “Find my device.”
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To verify that your device can be found
• G
https://www.google.com/android/nd
o to
account.
and sign in using your Google
Using location services
Location services allow applications such as Maps and the camera to use
information from your mobile or Wi-Fi network as well as GPS (Global Positioning
System) information to determine your approximate location. If you’re not within a
clear line of sight to GPS satellites, your device can determine your location using
the Wi-Fi function. And if you’re not within range of a network, your device can
determine your location using your mobile network.
In order to use your device to nd out where you are, you need to enable location
services.
To enable or disable location services
1Find and tap Settings > Lock screen & security > Location.
2Tap the switch to enable or disable location services.
Improving GPS accuracy
The rst time you use the GPS function in your device, it can take a few minutes for
your location to be found. To help the search, make sure you have a clear view of
the sky. Stand still and don’t cover the GPS antenna. GPS signals can pass through
clouds and plastic, but not through most solid objects such as buildings and
mountains. If your location isn’t found after a few minutes, move to another
location.
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Learning the basics
Using the t
Tapping
ouchscreen
• Open or sele
• Mark or unmark a checkbox or option.
• Enter text using the on-screen keyboard.
ct an item.
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Touching and holding
• Move an it
• Activate selection mode, for example, to select several items from a list.
em.
Pinching in and out
• Pinch in and out on web pages, pho
or shooting videos.
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tos and maps, and when you’re taking photos
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Swiping and scrolling
• Scr
oll up and down, or left and right.
• Swipe left or right, for example, between Home screen panes.
Using Side sense
The Side sense bar makes it easier to use your device with one hand. You can
display the Side sense menu by double-tapping the Side sense bar on the edge of
the screen, or return to the previous screen by sliding your nger across the
screen. Make sure to tap or slide your nger within the Side sense bar.
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Note
Side sense is unavailable in certain situations, such as when Ultra STAMINA mode is
ated, or when the screen view is in landscape orientation.
activ
To display the Side sense menu
o activate the Side sense menu, double-tap the Side sense bar.
• T
Hint
To exit the Side sense menu, double-tap the Side sense bar or tap an empty area on the
een.
scr
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To return to the previous screen using the side sensor
• Slide your nger up or down along the Side sense bar t
o return to the previous
screen.
To turn Side sense on or o
1Find and tap Settings > Display > Advanced.
2Tap Side sense.
3Tap the switch to enable or disable the function.
Side sense settings
Side sense menuSelect the Side sense menu layout and whether to show the
menu on the lock scr
Side sense bar
Adjust how to interact with the Side sense bar.
sensitivity
Congure Side
sense bar
Tap Sensor enabled to select whether to use Side sense on
one or bo
th sides of the screen. Tap the Disable Side sense
temporarily switch to disable the function temporarily. Use
each slider to adjust the length, transparency, and position of
the Side sense bar.
Navigate backSelect if you want to use the Side sense bar to return to the
evious screen.
pr
Select apps that
Set which applications to use with Side sense.
work with
gestur
es
een.
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Turning the screen on or o
W
hen your device is on and left idle for a set period of time, the screen dims and
turns o to save battery power. You can change how long your screen stays active
before it turns o.
When your screen is turned o, your device can be locked or unlocked, depending
on your screen lock setting. See
To turn the screen on or o
• Briey press the power key.
To adjust the idle time before the screen turns o
1Find and tap Settings > Display > Sleep.
2Select an option.
Screen lock
on page 12.
Smart backlight control
The smart backlight control keeps the screen on as long as the device is held in
your hand. Once you put down the device, the screen turns o according to your
sleep setting.
To enable or disable the Smart backlight control function
1Find and tap Settings > Display > Advanced > Smart backlight control.
2Tap the switch to enable or disable the function.
Home screen
The Home screen is the starting point for using your device. It’s similar to the
desktop on a computer screen. The number of Home screen panes is represented
by a bar in the lower part of the Home screen. The position of the bar shows the
pane that is currently displayed.
To go to the Home screen
• Tap
(Home button).
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To browse the Home screen
To allow Home screen rotation
ouch and hold an empty area on your Home screen until the options menu opens.
1T
2Tap Home settings.
3Tap the Allow Homescreen rotation switch.
Application screen
The Application screen, which you open from the Home screen, contains the
applications that come pre-installed on your device as well as applications that you
download.
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To view all applications on the Application screen
wipe the Home screen upwards and then scroll up or down the Application screen
• S
to view all applications.
To open an application from the Application screen
• When the Application screen is open, swipe upwards to nd the application, and
then tap the application.
To search for an application from the Application screen
1When the Application screen is open, tap Search apps.
2Enter the name of the application that you want to search for.
To arrange applications on the Application screen
1When the Application screen is open, tap
2T
ap Sort apps, then select an option.
(Menu icon).
To add an application shortcut to the Home screen
1On the Application screen, touch and hold an application icon until the device
vibrates, then drag the icon upwards. The Home screen opens.
2Drag the icon to the desired location on the Home screen, then release it.
To move an application on the Application screen
1When the Application screen is open, tap
2Mak
e sure that Own order is selected under Sort apps.
(Menu icon).
3Touch and hold the application until the device vibrates, then drag it to the new
location.
Navigating applications
You can navigate between applications using the navigation buttons and the
recently used applications window. The navigation buttons are the back button
and the home button. You can also pop open two applications on the screen at
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once using the Split screen mode, if the application supports multi-window
function.
Naviga
ting applications overview
1Clear all – Close all the recently used applications
2Recently used applications window – Open a recently used application
3Home button – Exit an application and go back to the Home screen
4Back button – Go back to the previous screen within an application or close the application
To open the recently used applications window
• S
wipe up on
(Home button).
To close all the recently used applications
1Swipe up on (Home button).
2Swipe the window all the way to the right, then tap Clear all.
To open a menu in an application
• While using an application, tap (Menu icon) or (Options icon).
Note
A menu is not available in all applications.
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Split screen mode
Split scr
een mode enables you to view two applications at once, for example, if
you want to view your email inbox and a web browser at the same time.
Split screen overview
1Application 1
2Split screen border – Drag to resize windows
3Application 2
4Home button – Go back to the Home screen
5Back button – Go back to the previous screen
Note
Not all applications support Split screen mode.
T
o use Split screen mode
1Make sure that the two applications that you want to use in Split screen mode are
open and running in the background.
2Swipe up on
3S
wipe left or right to nd the application that you would like to use in Split screen
(Home button) to open the recently used applications window.
mode.
4Tap the application icon at the top of the applications window, then tap Split
screen.
5Select the second desired application. If you want to resize the split screen
windows, drag the split screen border in the centre.
6To exit Split screen mode, drag the split screen border to the top of the screen.
One-handed mode
Enable One-handed mode to adjust the display size so you can type with one hand
more easily.
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To enable or disable One-handed mode
1Find and t
2Tap the One-handed mode switch to enable or disable the function.
3To shrink the screen, double-tap
4T
o exit One-handed mode, double-tap
on the scr
To adjust the position of the screen
1To move the screen to the left side or to the right side, tap
(Right arrow icon) accordingly.
2T
o move the screen upwards or downwards, drag the horizontal stripes at the edge
of the resized screen.
3To resize the screen, drag
Hint
To return to full screen mode, tap an empty area on the screen.
ap Settings > Display > Advanced > One-handed mode.
(Home button).
(Home button) or tap an empty area
een.
(Left arrow icon) or
(Resize screen icon) at the edge of the resized screen.
Widge
Widgets are small applications that you can use directly on your Home screen.
They also function as shortcuts. For example, the calendar widget allows you to
see your schedule directly on the Home screen. When you tap the widget, the full
Weather application opens. You can download additional widgets on Google Play.
To add a widget to the Home screen
1Touch and hold an empty area on your Home screen until the device vibrates, then
tap Widgets.
2Touch and hold the widget that you want to add, and then drag it to the desired
location.
To resize a widget
1Touch and hold a widget until the device vibrates, then release it.
2Drag the dots to shrink or expand the widget.
3To conrm the new size, tap anywhere on the Home screen.
To move a widget
• Touch and hold the widget until the device vibrates, then drag it to the new
location.
To remove a widget
• Touch and hold the widget until the device vibrates, then drag it to Remove.
ts
Shortcuts and folders
Use shortcuts and folders to manage your applications and keep your Home
screen tidy.
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Shortcuts and folders overview
1Access an application using a shortcut
2Access a folder containing applications
To move an item on the Home screen
ouch and hold the item until the device vibrates, then drag the item to the new
• T
location. When you drag the item all the way to the right, a new pane is added to
the Home screen.
To remove an item from the Home screen
• Touch and hold the item until the device vibrates, then drag the item to Remove.
Panes that do not contain any items are automatically removed.
To create a folder on the Home screen
• Touch and hold an application icon or a shortcut until the device vibrates, then
drag and drop it on top of another application icon or shortcut.
To add items to a folder on the Home screen
• Touch and hold an item until the device vibrates, then drag the item to the folder.
To rename a folder on the Home screen
1Tap the folder to open it.
2Tap the folder’s title bar to show a text entry eld.
3Enter the new folder name.
Background
Your device comes with a default background, but you can adapt the Home screen
and Lock screen to your own style using wallpapers featuring dierent colours and
patterns.
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A wallpaper may be used without changing any of the other elements of your
Home scr
een and Lock screen. Live wallpapers add visual eects to your
interactions with the touchscreen, letting the display change dynamically.
To change your wallpaper
1Touch and hold an empty area on your Home screen until the device vibrates.
2Tap Wallpapers.
3Select a wallpaper and tap Set wallpaper.
4Select an option.
Hint
You can also use a photo as your wallpaper. Instead of selecting a wallpaper from the
op
tions shown, tap My photos and select a photo.
Taking a screenshot
You can capture still images of any screen on your device as a screenshot.
Screenshots you take are automatically saved in the Album application.
To take a screenshot
1Long press the power key until the options menu opens.
2Tap Screenshot.
Hint
You can also take a screenshot by pressing and holding the power key and volume down
ey at the same time.
k
To view your screenshot
1Double-tap the status bar to display the Notication panel.
2Tap the screenshot.
Notications
Notications inform you of events such as new messages and calendar
notications as well as activities in progress such as le downloads. Notications
appear in the following places:
• The status bar
• The notication panel
• The lock screen
• The app icon
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ernet version. For personal use only.
To open or close the No
tication panel
o open the Notication panel, drag the status bar downwards, or simply double-
1T
tap it.
2To close the Notication panel, drag or swipe the panel upwards.
Hint
After opening the No
the status bar down again.
tication panel, you can access the Quick settings panel by dragging
To take action on a notication in the Notication panel
• Tap the notication.
To dismiss a notication from the Notication panel
• Swipe the notication left or right.
Note
Not all notications can be dismissed.
Hint
To snooze a no
No
tications can be snoozed for 15, 30 minutes or 1 or 2 hours.
tication, drag the notication slowly to the side and tap
(Snooze icon).
To expand a notication on the Notication panel
• Tap
(More options icon) to expand and view more information about the
no
tication without opening the app.
To clear all notications from the Notication panel
• Tap Clear all.
Hint
If there is a long list of no
tications, scroll down to nd the Clear all button.
30
Int
ernet version. For personal use only.
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