Use this Help Guide when you have any questions on how to use your product.
How to Use
Before use
Getting started
Recording
Playback
Saving images with an external device
Using the Wi-Fi function
Menu operations
Charging time/recording time of movies/number of recordable photos
Additional information
Troubleshooting
2
Troubleshooting
Self-diagnosis display/Warning indicators
Warning messages
List of Topics
How to Use
Troubleshooting
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
3
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Before use
Model Information
Parts and controls
Screen indicators
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
4
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Getting started
Checking the supplied items
Power source preparations
Initial setup
Preparing a memory card
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
5
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Recording
Recording movies/photos
Useful functions for recording
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
6
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Playback
Playing images using Event View
Playing images using Highlight Playback
Playing MP4 movies (HD movie) (switching the movie format)
Editing images from the playback screen
Using the built-in projector
Playing images on a high definition TV
Playing images on a non-high-definition TV
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
7
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Saving images with an external device
Using the PlayMemories Home software
Saving images on an external media device
Creating a disc with a recorder
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
8
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Using the Wi-Fi function
What you can do with the Wi-Fi function
Controlling via a smartphone
Transferring images to a smartphone
Transferring images to a computer
Transferring images to a TV
Connecting a smartphone
Installing PlayMemories Mobile
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
9
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Menu operations
Using menu items
Shooting Mode
Camera/Mic
Image Quality/Size
Playback Function
Edit/Copy
Setup
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
10
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Charging time/recording time of movies/number of recordable photos
Check the charging time
Expected recording and playback times for individual batteries
Expected movie recording time and number of recordable photos for the internal memory
Expected movie recording time and number of recordable photos for memory cards
Bit-rate for each recording mode
Pixels recorded at each image size of photos
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
11
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Additional information
Precautions
Handling of this product
Maintenance
Using this product abroad
Trademarks
License
Zoom magnifications
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
12
Troubleshooting
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Troubleshooting
If you have problems
Overall operations
Batteries/power sources
Monitor
Viewfinder
Memory card
Wireless Remote Commander
Recording
Playback
Wi-Fi
Editing movies/photos on this product
Playback on a TV
Copying/Connecting to other devices
Connecting to a computer
Help Guide
13
Troubleshooting
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Self-diagnosis display/Warning indicators
Self-diagnosis display/Warning indicators
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
14
Troubleshooting
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Warning messages
Warning messages
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
15
List of Topics
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
How to Use
Before use
Model Information
Model Information
Parts and controls
Parts and controls (front/top)
Parts and controls (LCD monitor)
Parts and controls (side)
Parts and controls (back/bottom)
Parts and controls (Wireless Remote Commander)
Screen indicators
Screen indicators
Getting started
Checking the supplied items
Supplied items
Attaching the Step Down Ring
Power source preparations
Attaching the battery pack
Charging the battery pack using the AC Adaptor
Charging the battery pack using your computer
Turning the power on
Using this product supplying power from a wall outlet (wall socket)
Initial setup
Setting the language, date and time
Adjusting the angle of the LCD monitor for easier viewing
Adjusting the angle of the viewfinder for easier viewing
Displaying items on the LCD monitor
Preparing a memory card
Inserting a memory card
Types of memory card you can use with this product
Recording
Recording movies/photos
16
Recording movies
Shooting photos
Useful functions for recording
Zooming
Capturing photos during movie recording (Dual Capture)
Recording in mirror mode
Intelligent Auto
Decreasing the voice volume of the person recording the movie ( My Voice Canceling)
Recording the selected subject clearly (Face Priority)
Recording subjects other than people (Tracking focus)
Recording movies in dim places (Video Light)
Controlling the image settings manually with the MANUAL dial
Assigning frequently-used menu items to the MANUAL button
Playback
Playing images using Event View
Playing movies and photos from the Event View screen
Screen display on the Event View screen
Playing images using Highlight Playback
Playing back a short movie (Highlight Playback)
Changing the settings for Highlight Playback
Saving Highlight Playback ( Scenario Save)
Playing back a saved scenario
Playing MP4 movies (HD movie) (switching the movie format)
Playing MP4 movies (HD movie) (switching the movie format)
Editing images from the playback screen
Notes on editing
Deleting the selected images
Deleting by date
Dividing a movie
Capturing a photo from a movie
Viewing trajectory of a moving object ( Motion Shot Video)
Using the built-in projector
Notes on using the projector
Using the built- in projector
Using the projector for your computer or smartphone
Playing images on a high definition TV
Connecting this product to a high definition TV
Enjoying 5.1ch surround sound
Using BRAVIA Sync
On Photo TV HD
17
On the HDMI cable
Playing images on a non - high - definition TV
Connecting this product to a non- high -definition TV
Saving images with an external device
Using the PlayMemories Home software
Using the PlayMemories Home software
Checking the computer system
Installing the PlayMemories Home software in your computer
Disconnecting this product from the computer
About the dedicated software for this product
Creating a Blu- ray disc
Saving images on an external media device
Notes on use of the external media
Saving images on an external media device
Saving the desired images in this product to the external media device
Playing back images in the external media device on this product
Deleting images in the external media device
Creating a disc with a recorder
Creating a disc with a recorder
Using the Wi-Fi function
What you can do with the Wi-Fi function
What you can do with the Wi -Fi function
Controlling via a smartphone
Using your smartphone or tablet as a wireless remote commander
Using your smartphone or tablet as a wireless remote commander using the NFC function (NFC one -touch remote)
Transferring images to a smartphone
Transferring movies (MP4) and photos to your smartphone or tablet
Transferring movies (MP4) and photos to your smartphone or tablet using the NFC function (NFC one -touch sharing)
Transferring images to a computer
Send to Computer
Transferring images to a TV
Playing images on a TV ( View on TV )
Connecting a smartphone
Connecting to an Android smartphone or tablet
Connecting to an iPhone or iPad
Connecting to an NFC-enabled smartphone or tablet
Installing PlayMemories Mobile
About the PlayMemories Mobile software
18
Menu operations
Using menu items
Setting up menu items
How to use the keyboard
Shooting Mode
Movie
Photo
Smth Slw REC
Golf Shot
Camera/Mic
White Balance
Spot Meter/Fcs
Spot Meter
Spot Focus
Exposure
Focus
IRIS
Shutter Speed
AGC Limit
AE Shift
White Balance Shift
Low Lux
Scene Selection
Picture Effect
Cinematone
Fader
Self-Timer
SteadyShot (Movie)
SteadyShot (Photo)
Digital Zoom
Conversion Lens
Auto Back Light
Dial Setting
Face Detection
Smile Shutter
Smile Sensitivity
Flash (Only when connecting an external flash)
Flash Level (Only when connecting an external flash)
Red Eye Reduction (Only when connecting an external flash)
Premium CloserVoice
My Voice Canceling
WPS Push
19
Blt-in Zoom Mic
Auto Wind NR
Audio Mode
Audio Rec Level
Ctrl with Smartphone
My Button
Focus Magnifier
Grid Line
Display Setting
Zebra
Peaking
Audio Level Display
Image Quality/Size
REC Mode
Frame Rate
Dual Video REC
Image Size
Playback Function
Event View
Scenario
Edit/Copy
Send to Smartphone
View on TV
Send to Computer
Delete
Protect
Copy
Direct Copy
Setup
Media Select
Media Info
Format
Empty
Repair Img. DB F.
File Number
Data Code
Volume
Motion Interval ADJ
Download Music (HDR-PJ810/PJ820)
Empty Music (HDR-PJ810/PJ820)
Access point settings
20
Edit Device Name
Disp MAC Address
SSID/PW Reset
Network Info Reset
TV Type
HDMI Resolution
CTRL FOR HDMI
USB Connect
USB Connect Setting
USB Power Supply
USB LUN Setting
Beep
Monitor Brightness
Auto Keystone ADJ
Airplane Mode
REC Lamp
Remote Ctrl
Language Setting
24p Mode (HDR-PJ810E/PJ820E)
Calibration
Battery Info
Power Save
Initialize
Demo Mode
Date & Time Setting
Area Setting
Charging time/recording time of movies/number of recordable photos
Check the charging time
Charging time
Expected recording and playback times for individual batteries
Expected recording time with each battery pack
Expected playback time with each battery pack
Expected movie recording time and number of recordable photos for the internal memory
Notes on recording movies
Expected recording time of movies
Expected number of recordable photos
Expected movie recording time and number of recordable photos for memory cards
Notes on recording movies
Expected recording time of movies
Expected number of recordable photos
Bit-rate for each recording mode
21
Bit-rate and recording pixels
Pixels recorded at each image size of photos
Recording pixels and aspect ratio
Additional information
Precautions
About the AVCHD format
About the memory card
About the InfoLITHIUM battery pack
Handling of this product
On use and care
On connecting to a computer or accessory etc.
Notes on optional accessories
On moisture condensation
Notes on disposal/transfer the ownership of this product
Notes on the Wireless Remote Commander
Maintenance
On handling the LCD monitor
To clean the casing and the projector lens surface
About care and storage of the lens
Using this product abroad
Using this product abroad
World time difference
Trademarks
On trademarks
License
Notes on the License
Zoom magnifications
Zoom magnifications
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
22
List of Topics
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Troubleshooting
Troubleshooting
If you have problems
If you have problems
Overall operations
The power does not turn on.
This product does not operate even when the power is set to on.
The menu settings have been changed automatically.
This product gets warm.
A rattling noise is heard when this product is shaken.
Intelligent Auto is canceled.
Batteries/power sources
The power abruptly turns off.
The POWER/CHG (charge) lamp does not light while the battery pack is being charged.
The POWER/CHG (charge) lamp flashes while the battery pack is being charged.
The remaining battery power is not displayed correctly.
The battery pack is quickly discharged.
Monitor
Menu items are grayed out.
The buttons do not appear on the LCD monitor.
The buttons on the touch panel do not work correctly or do not work at all.
The buttons on the LCD monitor quickly disappear.
There are dots in the shape of a grid on the monitor.
The backlight of the LCD monitor turns off if you do not attempt to operate this product for a while.
Viewfinder
The image in the viewfinder is not clear.
The image in the viewfinder is no -longer displayed.
Memory card
Operations using the memory card cannot be performed.
Images stored on the memory card cannot be deleted.
The data file name is not indicated correctly or flashes.
Images cannot be played back or the memory card is not recognized.
Wireless Remote Commander
The supplied Wireless Remote Commander does not function.
Black bands appear at the top and bottom of the LCD monitor of the 4:3 TV.
23
Another DVD device operates when you use the supplied Wireless Remote Commander.
Recording
Pressing START/STOP or PHOTO does not record images.
Photos cannot be recorded.
The access lamp remains lit or flashing even if recording has stopped.
The imaging field looks different.
The actual recording time for movies is less than the expected recording time of the recording media.
This product stops recording.
There is a slight time lag between the moment when START/STOP is pressed and the actual movie recording starts or stops.
The auto focus does not function.
SteadyShot does not function.
Images cannot be recorded or played back correctly.
The subjects passing across this product very fast appear crooked.
Horizontal stripes appear on the images.
[Monitor Brightness ] cannot be set.
Sound is not recorded correctly.
Photos are recorded automatically.
Playback
Images cannot be played back.
Photos cannot be played back.
The movie freezes.
An icon appears on a thumbnail.
No sound or only a quiet sound is heard during playback.
Left and right sound is heard unbalanced when playing back movies on computers or other devices.
Wi-Fi
The wireless access point you want to connect to does not appear.
[WPS Push ] does not work.
[Ctrl with Smartphone], [ Send to Smartphone], [ Send to Computer ] or [ View on TV ] terminates prematurely.
Cannot transfer movies to your smartphone.
The shooting screen does not display smoothly. The connection is cut off.
The NFC connection does not work.
Editing movies/photos on this product
Unable to edit.
A movie cannot be divided.
The demonstration movies cannot be deleted.
Playback on a TV
Neither image nor sound is played on the connected TV.
The top, bottom, right, and left edges of images are trimmed slightly on a connected TV.
The image appears distorted on the 4:3 TV.
Copying/Connecting to other devices
24
Images are not copied correctly.
Connecting to a computer
PlayMemories Home cannot be installed.
PlayMemories Home does not work correctly.
This product is not recognized by the computer.
Self-diagnosis display/Warning indicators
Self-diagnosis display/Warning indicators
Self- diagnosis display
Warning messages
Warning messages
Warning Indicators
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
25
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Notes on use
Before use
To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change
without prior notice.
June 2013
Recommended system environment
The following system environments are recommended for displaying this content. You may not be able to view the
content on other system environments.
For viewing on a computer
Recommended browser
With Microsoft Windows
Microsoft Internet Explorer 8 or later
Mozilla Firefox: latest version
Google Chrome™ : latest version
With Apple Mac OS
Apple Safari Ver. 5 or later
Mozilla Firefox: latest version
Google Chrome : latest version
For viewing on a smartphone or tablet
Basic operation has been confirmed on the standard browser for the noted devices running the following operating
systems.
Android™ 2.3 or later: Xperia series, Walkman running Android
iOS 4 or later: iPhone, iPod touch, iPad
JavaScript
JavaScript is used with this content for viewing convenience. If JavaScript is disabled in your web browser settings,
the content may not operate properly or it may not be displayed correctly.
Style Sheets
Cascading Style Sheets are used in designing this content. Page layout may not be as intended if you view the
content with style sheets disabled or on a web browser that is not compatible with style sheets. However, operation
will not be affected.
Cookies
This content uses cookies. To use services incorporating cookies, you need to set your browser to allow cookies.
Handling of personal information obtained from websites
Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this
content while preserving anonymity.
26
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
27
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Model Information
Model Information
Explains how to confirm the model name of this product and differences between each model.
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
28
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Parts and controls
Parts and controls (front/top)
Explains the parts and controls on the front and top sides of this product.
Parts and controls (LCD monitor)
Explains the parts and controls on the LCD monitor.
Parts and controls (side)
Explains the parts and controls on the side of this product.
Parts and controls (back/bottom)
Explains the parts and controls on the back and bottom sides of this product.
Parts and controls (Wireless Remote Commander)
Explains the name of buttons on the Wireless Remote Commander.
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
29
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Screen indicators
Screen indicators
Explains the icons displayed at times such as when changing the settings.
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
Help Guide
30
How to Use
Digital HD Video Camera Recorder
HDR-PJ810/PJ810E/PJ820/PJ820E
Checking the supplied items
Supplied items
Check the supplied accessories.
Attaching the Step Down Ring
Attach the Step Down Ring and change the filter diameter.
Notes on use
4-489-505-11(1)
Copyright 2014 Sony Corporation
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