SONY 7335 7345 Service Manual

Sony Notebook Computer User Guide

PCG-735/PCG-737

Notice to Users

Safety Information

© 1998 Sony Corporation. All rights reserved. This manual and th e soft ware described herein , in wh ole or in part, may not be reproduced, translated, or reduced to any machine-readable fo rm without prior written approval.

ONY CORPORATION PROVIDES NO

WARRANTY WITH REGARD TO THIS MANUAL THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION

ORPORATION BE LIABLE FOR ANY

INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR TO USE THERE

EVENT SHALL SONY

. IN NO

Sony Corporation reserves the right to make any modification to this manual or the information con t ain e d herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

Sony and VAIO are registered trademarks of Sony Corporation. Windows and the Windows 98 logo are registered trademarks of Microsoft Corporation. Intel, MMX, an d Pentium are trademarks of Intel Corporation.

All other trademarks are trademarks of their respective owners.

As an E

NERGY STAR

Partner, Sony has

determined that this product meets the

NERGY STAR

guidelines for energy efficiency. Energy Star is an U.S. registered mark.

Owners Record

The model number and serial number are located on the bottom of your Sony Notebook Computer. Record the serial number in the space provided here. Refer to the model and serial number when you call your Sony Service Center.

Model Number: PCG-7 35/PCG-737 Serial Number:________________________

WARNING

❏ Audio and picture distortion may

occur if this equipmen t is p ositioned in close proximity to any equipment emitting electromagneti c radi a tio n.

❏ To prevent fire or shock hazard, do

not expose your Sony Notebook Computer to rain or moisture.

❏ To avoid electrical shock, do not open

the cabinet. Refer servicing to qualified personnel only.

❏ Never install mod em or telephone

wiring during a l ig h tn i ng st orm.

❏ Never install telephon e jac ks in wet

locations unless the jack is specifically designed for wet locations

❏ Never touch uninsulated telephone

wire or terminals unless the telephone line has been disconnected at the network interface.

❏ Use caution when in stalling or

modifying telephone lines.

❏ Avoid using the mo de m during an

electrical storm.

❏ Do not use the modem or a telephone

to report a gas leak in the vicinity of the leak.

❏ Plugable equipment: the socket-outlet

shall be installed near the equi p me nt and shall be easy acce ssible.

❏ Use your notebook only with the

supplied AC adapter.

Regulatory Information DISPOSAL OF LITHIUM ION

BATTERY.

This product conforms with the following European Directives: 73/23/EEC 89/336/EEC ( 93/68/EEC

This equipment complies with EN 55022 Class B and EN 5 0082-1 for use in following areas: residential, business and ligh t industrial.

This equipment has been tested and found to comply with the limits set out in the EMC Directive for using a connection cab le shorter than 3 metres (9,8 feet).

The CD-ROM is classified as a CLASS 1 LASER PRODUCT and complies with the Laser Products Safety Standard EN 60825-1. Repair and maintenance only by authorized Sony technicians. Improper repairs can create a safety hazard.

(Low Voltage Directive)

EMC Directive)

(CE-Marking Directive)

In some areas the disposal of lithium

✍

ion batteries in household or business trash may be prohibited. Please use the public collection system. Dispose of properly at end-of-life.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.

The battery pack used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100

F) or incinerate.

(212 Dispose of used battery promptly. Keep away from children.

CLASS 1

LASER PRODUCT

TO EN 60825-1

Welcome

Unpacking Your Notebook Computer.........................................2

Ergonomic Considerations.............................................................3

Using Your Notebook Computer

Locating the Controls and Connectors.........................................5

Connecting a Power Source ...........................................................8

Starting Your Computer ..............................................................12

Shutting Down Your Computer..................................................13

Registering Windows

Registering Your Computer.........................................................15

Using the Keyboard.......................................................................16

Using the Touchpad......................................................................22

Using the Floppy Disk Drive .......................................................23

Using the CD-ROM Drive ............................................................26

Using the Headphone with Remote Control.............................29

Using PC Cards..............................................................................32

Using Infrared Communication Devices....................................34

Using Power Saving Modes.........................................................36

Using a Second Battery Pack........................................................38

Using the Weight Saver ................................................................40

98.............................................................14

Connecting Peripheral Devices

Connecting a PC card modem.....................................................42

Connecting the Docking Station..................................................44

Connecting a Printer......................................................................51

Connecting an External Display..................................................52

Connecting an External Mouse or Keyboard.............................55

Contents

Connecting External Speakers......................................................56

Connecting an External Microphone...........................................57

Connecting a Digital Still Camera

or Other Serial Device....................................................................58

Connecting a Digital Video Camera Recorder...........................59

Connecting a Universal Serial Bus (USB) Device......................60

Using the Mediabar

Mediabar Functions .......................................................................62

Customizing Your Notebook Computer

Displaying the Sony Notebook Setup Screen ............................63

Controlling Power Management..................................................65

Displaying Battery Information...................................................67

Selecting the Display Mode..........................................................70

Getting Help

About Sony’s Support Options ...................................................73

Troubleshooting .............................................................................75

Using the System and Application

Recovery CD ...................................................................................79

Notes on Use.............................................................................83

Adding Memory.............................................................................88

Index..........................................................................................91

Welcome

Congratulations on your purchase of the Sony Notebook Computer . Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing.

Here are just some of the features your Sony Notebook Computer has to offer (read the details in your About Your Sony Notebook Computer guide).

❏ Exceptional performance –Your PC includes a fast Intel

processor with MMX CD-ROM drive, and a 56 kbps PC card modem.

❏ Portability – The rechargeable battery pack provides two to five

hours of use without AC power.

❏ Sony audio and video quality – High-quality, “Sony Tuned” MPEG1

video, which supports full-screen display (12.1-inch Active Matrix LCD screen for the PCG-737 and 12.1-inc h Passive Matrix LCD screen for the PCG-735) and enables you to take advantage of today’s advanced multimedia applications, games, and entertainment software.

❏ Multimedia features – Enjoy the stereo speakers or use the supplied

headphone to listen to audio and video CDs. The headphone includes a remote control. You can even listen to audio CDs when y our computer is in suspend (sleep) mode.

❏ Windows® 98 –Your system includes the latest operating system

from Microsoft.

❏ Communications – Access popular online services, send and receive

e-mails, browse the Internet, and use the built-in speakerphone, answering machine, and fax features.

❏ Excellent customer support: VAIO Link – If you have some

problems with your computer, you can contact VAIO Link by telephone, fax or e-mail (see your Customer Service Guide). Before calling VAIO Link, try to so lve the problem by reading your Us er Guide (troubleshooting chapter) or the manuals and helpfiles of the peripherals or software.

™

technology, a 24x (maximum performance)

Pentium®

Welcome

Unpacking Your Notebook Computer

Remove the following hardware items from the box:

Rechargeable

Main unit Floppy disk drive

battery pack

PC card modem

CD-ROM drive

(installed)

AC adapter

Video cable

Power cord

Phone cable

Weight Saver

Phone plug

Floppy disk drive cable

Headphone

User manualsRecovery CD

You can find the complete list of the items that come with your compu ter in the About Your Sony Notebook Computer guide.

Ergonomic Considerations

You will be using your notebook computer as a portable device in a variety of environments. Whenever possible, you should attempt to apply the following ergonomic considerations to both stationary and portable environments.

Wrists relaxed and flat

Arms at desk level

❏ Position of your computer – Place the computer directly in front of

Computer positioned directly in front of you

you as you work. Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard, touchpad, or external mouse. Let your upper arms hang naturally at your sides. Take breaks during sessions with your computer . Excessive use of the computer may strain muscles or tend ons.

❏ Furniture and posture – Sit in a chair with good back support. Adjust

the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backward.

❏ Viewing angle of the computer’s display – Use the display’s tilting

feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the contrast or brightness settings of the display also.

Welcome

❏ Lighting – Choose a location where windows and lights do not create

glare and reflection on the display. Use indirect lighting to avoid bright spots on the display. You can also purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work effectiveness.

❏ Tilt stand – You use the tilt stand to place the computer at an angle

that allows comfortable typing.

❏ Placement of an external display – When using an external display,

set the display at a comfortable viewing distance. Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.

Using Your Notebook Computer

This section describes how to start using your computer and how to use your computer’s internal and external devices, such as the touchpad, floppy disk drive, and CD-ROM drive.

Locating the Controls and Connectors

Front

LCD screen (pages 20, 83) Power indicator (pages 12, 18)

1 7

Speakers (page 56) Hard disk drive indicator (page 18)

2 8

Keyboard (page 16) Battery 1/2 indicators (pages 18, 67)

3 9

Touchpad (page 22) Num Lock indicator (page 19)

Left/right button (page 22) Caps Lock indicator (page 19)

Microphone (page 57) Scroll Lock indicator (page 19)

Num Lock

Caps

Lock

Scroll

Lock

Using Your Notebook Computer

Left

Power switch (page12)

1 4

Hard disk drive

2 5

Battery bay (pages 9, 47)

3 6

✍

There is a ventilat ion slot located directly above the headphone connector.

Headphone connector (pages 29, 56) Microphone connector (page 57)

Line In connector

Do not cover the ventilation slot when yo ur com pu ter is on.

✍

All connectors for this notebook are: SELV (Safety Extra Low Voltage), according to EN60950.

Right

6273849

PC card slots (page 32)

Multi-purpose bay (page 23)

Back

Locating the Controls and Connectors

cover

DC In (page 8)

Serial COM1 connector (page 58)

Infrared port (page 34)

USB connector (page 60)

/ Mouse/Keyboard connector (page 55)

cover

Monitor connector (page 52)

Docking station (page 44)

/ FDD/Printer connector (page 51)

Video Out connector (page 54)

Using Your Notebook Computer

Connecting a Power Source

You can use either AC power or a rechargeable battery pack as a power source.

Using the AC Adapter

1 Plug the cable attached to the AC adapter into the DC In connector on

the computer.

2 Plug one end of the power cord into the AC adapter. 3 Plug the other end of the power cord into an AC outlet.

Notebook computer

DC in

SELV according to EN60950

AC adapter (supplied)

Power cord (supplied)

Hazardous Voltage according to EN60950

Connecting a Power Source

Using Battery Power

You can use one or two battery packs as a source of power. The second battery pack inserts into the multi-purpose bay on the right side of the computer. (See “Using Power Saving Modes” on page36.) Additional battery packs are available as a separate option.

The battery pack that comes with your computer is not fully charged at the time of purchase. Follow the steps below to insert and charge the battery pack.

To insert the battery pack

1 Open the cover of the battery bay.

2 Insert the battery pack into the battery bay on the left side of the

computer.

Battery pack (supplied)

Label side facing down

3 Close the cover of the battery bay.

To charge the battery pack

1 Connect the AC adapter to the computer. 2 Insert the battery pack if needed.

Using Your Notebook Computer

The computer automatically charges the battery (the battery indicator light flashes twice at a slow interva l as the battery charges). When the battery is 85% full, the battery indicator light turns off. This process takes approximately two hours. To charge the battery completely, continue charging for an additional hour.

A fully charged battery pack supplies power for approximately 2.5 to 5.5 hours.The time may differ according to the conditions of use. See “Displaying Detailed Battery Information” on page 68 for information on checking the battery life.

There are two battery indicator lights on the computer:

Battery indicators

Secondary battery pack

(not supplied)

Battery pack (supplied)

Battery Indicator Meaning

Battery Indicator Light Status Meaning

On The computer is using battery power. Flashing with the

power indicator Flashing twice at a

slow interval Off The computer is using AC power.

Indicates the status of the battery pack in the battery bay on the left side of the computer.

Indicates the status of the battery pack in the multipurpose bay on the right side of the computer.

The battery is running out of power.

The battery is charging.

Connecting a Power Source

✍

See “Using a Second Battery Pack” on page38 for information on installing and charging a battery pack in the multi- purp os e ba y.

Keep the battery pack in the computer while it is directly connected to AC power. The battery p ack continues to charge while you are using the computer.

When the remaining batte ry charge dr ops to 7% , the computer a utomatically enters System Hibernation mode. This may result in data loss as the system changes modes.

Y o u can exte nd battery life by cha nging the power ma nagement m odes in the PowerPanel utility. See “Using Power Saving Modes” on page 36.

The battery pack supplied with you r co mputer is a li thi um i on ba ttery and can be recharged at any time. Charging a partially discharged battery does not affect battery life.

The battery indicator light is on while you use the battery pack as a power source. When battery life is nearly over, the battery indicator starts flashing.

To remove the battery pack

1 Open the cover of the battery bay. 2 Pull out the battery pack.

3 Close the cover of the battery bay.

Using Your Notebook Computer

➜

Starting Your Computer

1 Slide the LCD lock lever in the direction of the arrow, and lift the

cover.

LCD lock lever

2 Slide the power switch on the left side toward the front of the

computer until the power indicator light turns on (green).

Power sw itch

✍

If you slide the power switch for more than four seconds, the computer turns off.

✍

Note on contrast (PCG-735 only): as the contrast of a LCD is variable, adjust the contrast as follows: To increase contrast, press Fn+F6 and then or To decrease contrast, press Fn+F6 and then or ➜.

➜

Power indicator

Shutting Down Your Computer

To avoid potential loss of data, follow these steps to shut down your computer.

1 Click the Start button on the Windows 98 taskbar. 2 Click Shut Down at the bottom of the Start menu to display the Shut

Down Windows dialog box.

3 Select Shut Down. 4 Click OK.

✍

Respond to any prompts warning you to save documents.

5 Wait for your computer to turn off automatically. 6 Turn off any peripherals connected to your computer.

✍

If you are unable to shut down your computer using the steps described above, press the Ctrl+Al t+Delete k eys at th e same time and select Shut Down in the Task manager window to restart the computer. If you are unable to restart the computer in this way, you can slide the power switch forward and hold for four seconds. This operation may result in data loss.

During a period of inactivity, you can conserve battery life by using system suspend mode. See “Controlling Power Management” on page 65.

Using Your Notebook Computer

Registering Windows® 98

The first time you turn on your computer, you need to complete a few steps to register and configure the Windows 98 software that is already installed on your computer.

✍

You must register Windows 98 before you can use the computer.

The on-screen instructions guide you through the registration and configuration process. The following is an overview of the process.

1 Gathering information:

❏ Enter your name. ❏ Read and accept the License Agreement. ❏ Enter your Certificate of Authenticity number located on the

cover of the

Introducing Windows 98

2 Windows 98 setup:

❏ Click the Finish button on the Windows 98 Setup Wizard screen.

3 Selecting your computer settings:

manual.

❏ If necessary, change the Time Zone, Date and Time on the

Date/Time Properties screen.

4 Learning about Windows 98:

❏ If you want, take the tour of Windows 98.

Registering Your Computer

You can take advantage of Sony’s commitme nt to quality customer support and receive the following benefits by registering your computer with Sony:

❏ VAIO Link – You can contact VAIO Link by telephone, fax or e-mail

(see your Customer Service Guide).

❏ Extended Warranty – Protect your investment. See the Limited

Warranty Card for details. See your “Service Guide” for extended warranty conditions.

Follow these steps to use the Sony Notebook Computer’s online registration service.

✍

You must connect you r phone line before using any online services, including the online registration service. See “Connecting a PC card modem” on page 42.

1 Enter the information requested on the first online registration form. 2 Complete the remaining forms by clicking the Next button each time

you complete a form.

3 Click the Register Now button to register your computer. Your

computer automatically transfers your registration information using your PC card modem and a preset telephone number.

Using Your Notebook Computer

Using the Keyboard

Your keyboard is very simila r to a desktop computer’s, the keyboard has additional keys that perform specific computer-related tasks.

Escape Key Function keys Print Screen key

Shift key

Ctrl key

Fn key

Alt key

Windows key

Numeric keypad area

Applications key

Keys Descriptions

Numeric keypad area

Contains the keys found on a typical calculator. Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction. Note that you must press the Num Lock key to activate the numeric keypad. (When you do so, the Num Lock light will be on.)

Navigation keys Several keys are devoted to moving the cursor on

the screen (the four arrow keys which also function as the Home, End, Page Up, and Page Down keys).

Correction keys The Insert, Back Space, and Delete keys enable

you to make corrections in your documents.

Using the Keyboard

Keys Descriptions

Function keys The twelve function keys along the top of the

keyboard are used to perform designated tasks. For example, in many applications, F1 is the Help key. The task associated with each fu nc tion key

may vary from one application to the next. Escape key The Esc (Escape) key is used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot

of the screen and places it in the Windows

Clipboard. You can then paste the screen shot into

a document and print it. Operator keys Several keys are always used with at least one

other key: Ctrl, Alt, and Shift. When held down

with another key, the Ctrl (Control) and Alt

(Alternate) keys offer another way to give

commands. For example, in many applications,

instead of choosing the Save command from a

menu, you can hold down Ctrl and press S

(referred to as Ctrl+S). The Shift key is used to

produce capital letters or special symbols such as

@ and $. Windows key The key with the Windows logo displays the

Windows 98 Start menu; it’s the equivalent of

clicking the Start button on the task bar. See

“Combinations and Functions with the Windows

Key” on page 18. Fn key The Fn key is used in combination with other keys

to issue commands. See “Combinations and

Functions with th e Fn Key” on page 20. Applications key The Applications key displays a shortcut menu of

context-sensitive choices; pressing this key is the

equivalent of clicking the right mouse button.

Using Your Notebook Computer

Combinations and Functions with the Windows Key

Combinations Functions

+ F1 Displays Windows Help. + Tab Switches the selected but ton on the taskbar. + E Displays W in dows Explorer. + F Displays the Windows Find window to find a

file or folder. This is the equivalent of selecting Find from the Start menu.

+ Ctrl + F Displays Find window. This is the equivalent

of selecting Find from the Start menu.

+ M Minimizes all displayed windows.

Shift + + M Returns all minimized windows to their

previous size.

+ R Displa ys the Run window. This is the

equivalent of selecting Run from the Start menu.

+ Pause +

Fn+Break

Displays the Properties window. This is the equivalent of double-clicking the System icon in the Control Panel.

Indicators

Indicators Functions

Power Li ght s when the power t o th e computer is tu rne d

on. Flashes in system suspend mode. Turns off when the computer is in System Hibernation mode or powered off.

Hard disk Lights when data is being r ea d from or written to

the hard drive. Do not enter system suspend mode or turn off the computer when this indicator light is on.

Battery 1 Indicates the status of the battery inserted in the

Battery 2 Indicates the status of the battery inserted in the

battery bay on the left side of the computer.

multi-purpose bay on the right side of the computer.

Light On Off

Num Lock Turns on when the

number keys area in the numeric keypad are active.

Caps Lock Turns on when the letters

appear in uppercase as you type. The Shift key lowers the case of typed letters when Caps Lock is on.

Scroll Lock Turns on when the screen

scrolls differently. (Exactly how it scrolls depends on the specific application. It has no effect in many applications.)

Turns off when the alphanume ric character keys in the keypad area are active.

Turns off when letters appear in lower case as you type (unless you hold down the Shift key).

Turns off when information moves across the display normally.

Using the Keyboard

Using Your Notebook Computer

➜

➜➜➜

Combinations and Functions with the Fn Key

Combinations/ Feature

Fn+ (ESC) System suspend mode

Fn+ (F2) Display power status

Fn+ (F3) Speaker switch

Fn+ (F4) Speaker volume

Fn+ (F5) Brightness control

Fn+ (F6) Contrast control

Functions

Puts the system into system suspend mode, a

power management state. To return the system

to the active state, press any key or press the

power switch on your computer.

Displays the power status, as in the two

examples below:

Using AC power

Charging the battery

Toggles the built-in speaker between off and on.

Adjusts the built-in speaker volume.

To increase volume, press Fn+F4, then or ➜.

➜

To decrease volume, press Fn+F4, then or .

Adjusts the brightness of the LCD.

To increase light intensity, press Fn+F5 and then

or ➜.

➜

T o de crea se light int ensity, press Fn+F5 and t hen

➜

or .

(For PCG-735) Adjusts the contrast control on

the LCD display.

To increase contrast, press Fn+F6, then or

To decrease contrast, press Fn+F6, then or ➜.

➜

VGA

LCD

Fn+ / (F7) Switch to the external display

LCD

Fn+ / (F8) Select video out

(For PCG-737) The contrast control is not

currently used on the LCD display.

Toggles between LCD, external display

(connected to the Monitor connector) and

both LCD and external display.

Only LCD

LCD and external display

Only external display

Toggles between LCD and TV connected to the

Video Out connector.

Using the Keyboard

Combinations/ Feature

Fn+ (F9)

Fn+ (F12) System hibernation mode

Fn+E Eject CD-ROM

Fn+F Change the display size

Fn+D Video standby

Fn+S System idle

Functions

Disconnects from the docking station when the power is on, in case that the charged battery is inserted in the computer.

Provides for the lowest level of power consumption. When you execute this command, the state of the system and state of the peripheral devices are written to the hard disk and the system power is turned off. To return the system to the original state, use the power switch to turn on the power.

Ejects the CD-ROM tray. This command is active only when the CD-ROM tray is in the multipurpose bay; it is inactive when the drive is in the docking station.

Zooms the display size in or out when the display is set to VGA mode.

Turns off the LCD in order to save power.

Puts the system in idle mode, a power management state. When the system enters idle mode, the hard disk and video enter a low power state, and the CPU clock and the processor are not active.

Using Your Notebook Computer

Using the Touchpad

The keyboard contains a cursor-pointing device called a touchpad. You can point to, select, drag, and scroll objects on the screen using the built-in touchpad.

Pointer

Touchpad

Actions Descriptions

Point Slide one finger on the touchpad to pla ce the pointer on an item

or object. Single-click Press the left button once. Double-click Press the left button twice. Right-click Press the right button once. In many applications, this action

displays a shortcut menu of context-sensitive choices. Drag Slide one finger while pressing the left button. When your

finger reaches a touchpad edg e, the poi nter ke eps moving un til

you lift your finger. Use this action to select and move objects. Scroll Move your finger along the right edge of the touchpad.

✍

See Mouseware Help for information on touchpad features, such as middle button click, adjusting touchpad speed, and Wheel Mouse functions. To access Mouseware Help, double-click the Mouse icon in the Control Panel and click the Help button.

Right button

Left button

Using the Floppy Disk Drive

There are two ways to connect the floppy disk drive to your computer:

❏ Externally, by connecting it to the computer’s FDD/Printer

connector.

❏ Internally, by insertin g it into the multi-purpose bay.

The computer comes with the CD-ROM drive in the multi-purpose bay . If you want to use both the CD-ROM and the floppy disk drive at the same time, use the floppy disk drive as an external drive.

If you connect the floppy disk drive externally while your computer is on, use the Sony Notebook Setup utility to select Floppy Disk Drive. See “Displaying the Sony Notebook Setup Screen” on page 63 for details.

To connect the floppy disk drive externally

❏

Connect the floppy disk drive to the / FDD/Printer connector using the external floppy disk drive cable.

Floppy disk drive (supplied)

to FDD/Printer

External floppy disk drive cable (supplied)

+ 67 hidden pages