Sony 65375L User Manual

BasicManual
Preface
Xperia™ XZs • Sony Mobile TV antenna
cable 02 (02SOHSA)
取扱説明書 (Instruction
Manual) (Japanese)
Xperia
XZsのご利用にあ
たっての注意事項
(Cautions on using Xperia™ XZs) (Japanese)
設定ガイド (Setting Guide)
(Japanese)
The following items are not included in the package.
microSD memory card
AC adapter
Earphones
Desktop holder
USB Type-C
cable
z
oq rp
s
x
y
w
u
t
v
YPE: :
PM-1020-BV
FCC I ID
: PY7-65375L
Sonony Mobobilile Commmmununicationon
s Inc.
4-
12-3 Higagashi
-Shinagawa
Shi
nagawa-k
u,Tokyo
140-
0002 J
apan
IC (metal) part
Front Back
au Nano IC Card 04
Slide PinchSwipe (flick)
Thank you for buying "Xperia™ XZs" (simply called the "product" from here on). Before using the product, read "Basic Manual" (this manual) for proper handling. After reading, keep this manual close at hand for your reference.
Packaged items
Before your start using the product, make sure that you have all the following packaged with the product.
Information
Purchase a specified charger (sold separately).
The battery is built into the product.
a
Illustrations used in this manual are just images for explanations.
They may be different from actual ones.
About Operating Instructions
"Setting Guide"/"Basic Manual" (this manual)
Handles only basic operations for main features.
"Basic Manual" (Japanese) app
You can use the "Basic Manual" (Japanese) app on the product to check detailed operational procedures. Some functions can be directly activated from the explanation screen. From the Home screen, [ ][お客さまサポート (Customer support)][Basic Manual]
When you activate for the first time, follow the onscreen
instructions to download and install app. For details, refer to "Setting Guide".
■ "取扱説明書 (Full Instruction Manual)" (Japanese)
For detailed descriptions on various functions, refer to the "取 扱説明書(詳細版) (Full Instruction Manual)" (Japanese)
available on the au homepage.
http://www.au.kddi.com/support/mobile/guide/manual/
For Those Requiring an English Instruction Manual
You can download the English version of the instruction manual from the au homepage.
Download URL: http://www.au.kddi.com/english/support/ manual/
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Regarding notations used in this document
In this manual, keys (key icons) are represented by
simplified illustrations such as b, h, n, O, k.
O
perations of tapping menu items/icons/buttons on the
screen etc. are indicated as [(name of the item etc.)].
In this manual, screens and operations for the product with
au Nano IC Card 04 attached are described.
Screen illustrations shown in this manual may look different
from the actual screens. In some cases, minor details or a part of a screen may be omitted.
In this manual, screen displays for the product color
"Platinum" are described as examples.
In this manual, "microSD
memory card" and "microSDXC abbreviated as "microSD memory card" or "microSD".
All of the indicated amounts exclude tax unless otherwise
specified.
Company names and product names referred to in this
manual are trademarks or registered trademarks of respective companies. The TM and ® marks may be omitted in this manual.
"The Company" as appears in the manual refers to t
following companies:
old by: KDDI CORPORATION, OKINAWA CELLULAR
S TELEPHONE COMPANY Manufactured by: Sony Mobile Communications Inc.
memory card", "microSDHC™
memory card" are
he
Getting Ready
Names and functions of parts
a Headset connection
terminal
b Second microphone
*1
Reduces noise to make easy to listen
c Notification LED d
NFC/Osaifu-Keitai position for holding over
e Front camera f Earpiece/Speaker g Proximity/Light sensor:
Switches touch panel on and off to prevent from erroneous operation during a call/Auto-control for display brightness
h Display (Touch panel) i Speaker j Microphone k USB Type-C connection
terminal
l O Power key/Screen lock key/Fingerprint sensor m Volume key/Zoom key n k Camera key
:
*2
ab
decfg
h
i
jk
o Camera lens p RGBC-IR sensor:
Detects element of lighting source for shooting environment to adjust white balance automatically when shooting.
q Flash/Photo light r
GPS/Built-in antenna
*3
s Laser AF sensor:
Detects distance from an object when shooting to focus a
l
m
n
camera on automatically.
®
t Wi-Fi
/Bluetooth® antenna
u au Nano IC Card 04 v Back cover w Nameplate x Wi-Fi® antenna y Built-in antenna
*4
*5
*3
*3
*3
z microSD memory card/au Nano IC Card 04 slot
*1 Do not jab with a sharp object such as a needle. Doing so may
cause a fault.
mark sticker is attached at the time of purchase. Remove the
*2
sticker when you use a commercially available protective film.
*3 The antenna is built in. Covering around the antenna by the
hand may affect the quality of call/communication.
*4 Back cover is not removable. Removing so forcibly might cause
damage or a fault. Also, battery is built into the main unit and not removable by customers.
*5 A sticker with CE mark, FCC ID, IMEI information, etc. printed is
attached. Do not remove the sticker or nameplate.
CE mark and FCC ID
1 Open the au Nano IC Card 04 slot cover, and insert a
fingernail into the hook at the edge of the label tray, th
en pull it out straight.
PM-1020-BV : PY7-65375L
-Shinagawa
u, Tokyo
apa
PN:1306-5513 N
s Inc.
TTYPE FCC
12
naga
140
0002
au Nano IC Card 04
Your phone number etc. is recorded in the au Nano IC Card 04. The product is compatible with au Nano IC Card 04.
Attaching/removing the au Nano IC Card 04
Before attaching/removing the au Nano IC Card 04, make sure to turn off the product.
Attaching the au Nano IC Card 04
1 Put your fingernail into the groove to pull out the cover
of microSD memory card/au Nano IC Card 04 slot
2 Pull out the tray straight from the main unit to remove
3 Set au Nano IC Card 04 into the tray with IC (metal) part
facing up
Pay attention to the orientation of notch. Surely set au Nano IC Card 04 into the tray not to come off.
4 Turn the product horizontally and then insert and push
the tray with the cards straight into the main unit
Pay attention to the direction of inserting tray.
5 Press the tray all the way and check there is no gap
between the main unit and the cover
Removing au Nano IC Card 04
1 Put your fingernail into the groove to pull out the cover
of microSD memory card/au Nano IC Card 04 slot
2 Pull out the tray straight from the main unit to remove
3 Remove au Nano IC Card 04 out of the tray, insert and
push the tray straight into the main unit
Pay attention to the direction of inserting tray.
4 Press the tray all the way and check there is no gap
between the main unit and the cover
Information
Note the following points, otherwise handling the au Nano IC
Card 04 may cause malfunction or damage.
Do not touch the IC (metal) part of the au Nano IC Card 04.
Insert in the correct direction.
Do not use force to attach or remove.
If the au Nano IC Card 04 is incorrectly attached or
abnormal, an error message appears.
ot lose the au Nano IC Card 04 after it has been
Do n
removed.
Do not insert au Nano IC Card 04 with conversion adapte
r
attached. Doing so may cause a fault.
Attaching/Removing microSD memory card
Before attaching/removing the microSD memory card, make sure to turn off the product.
Attaching microSD memory card
1 Put your fingernail into the groove to pull out the cover
of microSD memory card/au Nano IC Card 04 slot
2 Pull out the tray straight from the main unit to remove 3 Set microSD memory card into the tray with the
terminal facing up
Surely set a microSD memory card into the tray not to come off.
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4 Turn the product horizontally and then insert and push
the tray with the cards straight into the main unit
Pay attention to the direction of inserting tray.
5 Press the tray all the way and check there is no gap
between the main unit and the cover
Information
Insert a microSD memory card in the appropriate direction.
Inserting a microSD memory card forcefully into the slot could result in failure to remove the microSD memory card or damage.
Do not touch the terminal of the microSD memory card.
Removing microSD memory card
1 Put your fingernail into the groove to pull out the cover
of microSD memory card/au Nano IC Card 04 slot
2 Pull out the tray straight from the main unit to remove 3 Remove the microSD memory card out of the tray, turn
the product horizontally and then insert and push the tray straight into the main unit
Pay attention to the direction of inserting tray.
4 Press the tray all the way and check there is no gap
between the main unit and the cover
Charging
When you purchase your product, the internal battery is not fully charged. Charge the battery before use.
Information
When the charging starts with the product powered on, the
start sound for charging sounds and Notification LED lights according to the charging status. To check the battery level, see the status bar in the top of the Home screen, or from the Home screen, [ ][Settings][About phone][Status] and see "Battery level".
If you start charging with the product turned off, a screen
indicating the charging status launches but operations are not available. Thus, do not charge the product in a pla where the use is prohibited.
t may take longer to complete for charging with a PC or
I
while using the camera function.
Charging with the AC Adapter
Charging with connecting TypeC Common AC Adapter 01 (sold separately) is explained.
1 Insert the power plug of TypeC Common AC Adapter 01
(sold separately) into an outlet
ce
2 Inset the Type-C plug of TypeC Common AC Adapter 01
(sold separately) into USB Type-C connection terminal of the product straight
The start sound for charging sounds and Notification LED of the product lights.
3 When charging is complete, remove the USB Type-C
plug of TypeC Common AC Adapter 01 (sold separately) from the product
4 Remove the power plug of TypeC Common AC Adapter
01 (sold separately) from the outlet
Turning on (Initial settings)
Turning the power on
1 O (over 1 sec.)
The product vibrates and after a while the lock screen appears. When "ようこそ (Welcome)" appears after the product is powered on, follow the onscreen instructions to set the initial settings.
2 Swipe (flick) the screen up or left
Alternatively, touch O to cancel the screen lock.
Turning the power off
1 O (over 1 sec.) 2 [Power off]
Information
Press O(over 1 sec.)Long-touch "Power off"[OK] to
restart the product in safe mode (a function that enables to start the product in status at the time of purchase).
Force-quitting
1 Press and hold O and the upper part of the volume
key at the same time for approximately eight seconds, and release your fingers after the product vibrates three times consecutively
Initial settings
When "ようこそ (Welcome)" appears after the product is powered on, tap "日本語 (Japanese)" and select "English (United States)" then follow the onscreen instructions to set functions and services. For details on the initial settings, refer to "Setting Guide".
Information
To change the language later, from the Home screen, [][設定 (Settings)][ 言語と入力 (Language & input)] [地域/言語 (Language)]. To make settings for au servi
etc., from the Home screen, [ ][ Menu][au Easy Setting].
Settings][au Settings
Setting Screen lock
When the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations. When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated.
1 While the screen is displayed, O
Unlocking screen
The lock screen appears when turning the power on or the screen backlight on by pressing O.
1 On the lock screen, swipe (flick) the screen up or left
Alternatively, touch O to cancel the screen lock.
Information
On the lock screen, swipe (flick) " " or " " to activate
"Voice Search" app or "Camera" app, respectively.
Basic Operation
Key icons
The followings are the main functions of b, h, n keys located at the bottom of the screen.
b h
ce
n
b
Back
h
Home
n
History/Task
Return to the previous screen. Close a dialog box, menu, or the Notifications panel.
Display the Home screen. Long-touch to activate "Google" app.
Display recently used apps on a list and activate or end them from the list.
Using the touch panel
The display of the product is a touch panel operated by touching it with your finger.
Tap/Double-tap
Tap: Gently touch a screen and then immediately release your finger. Double tap: Touch the same position twice.
Long-touch
Keep touching an item with your finger.
Slide
While your finger is gently touching the screen, trace it to the desired direction to move over.
Swipe (flick)
Operate the screen by quickly moving (flicking) your finger up/down or left/right.
Pinch
Touch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance.
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Drag
Keep touching an item or icon, trace it to the desired direction to move.
Setting app permission
When an app/function accessing the functions or information of the product is activated for the first time, an access permission request appears. If such confirmation screen appears, confirm the content and tap "DENY"/"ALLOW". Example: When activating "Music" app for the first time
1 From the Home screen, [ ][Music]
A confirmation screen appears.
2 [DENY]/[ALLOW]
Information
If you do not permit, app/function may not be activated or
use of function may be restricted.
To change the permission setting, from the Home screen,
[][Settings][Apps]Tap an app to change the setting [Permissions][ ]/[ ] of permission to be changed.
For some apps/functions, an explanation screen for t
he permission may appear. A confirmation screen may appear in
several times and screen content may vary. Confirm each
content and follow the onscreen instructions.
In this manual, description of such confirmation screen may
be omitted.
Home screen
Home screen consists of multiple pages. Tap h to return to the Home screen any time.
a Google Search b Widgets c Shortcuts (Apps) d Home screen position
Indicates the current position from multiple pages. Slide or flick left or right to move to the adjacent screen.
e Wallpaper f Folders (Google, 基本機能
(Basic functions))
g Apps key
If a confirmation screen related to data collection for the purpose of providing the app recommendations appears when it is tapped, operate following the onscreen instructions.
a
b
c d c
Adding to Home screen/Editing Home screen
You can change wallpaper or theme of the Home screen or add shortcuts of contacts etc., widgets on the Home screen.
1 Long-touch an area of the Home screen where no icons
are displayed
2 Widgets
Wallpape rs
e
f
c g
Themes Set the Home screen, wallpaper of
Settings Set size of icons on the Home
Adding a folder
Album Select an image from albums to set
Live Wallpapers
Photos Select an image from photos to set
(Xperia™'s Wallpaper)
1 From the Home screen, long-touch an icon
Add widgets, shortcuts of contacts etc.
as a wallpaper.
To set image range, adjust
cropping area by dragging, etc.
Select a content from albums to set as a wallpaper.
as a wallpaper.
If nothing is displayed, tap b
and then tap "Photos" again.
Select an image to set as a wallpaper.
Images displayed to the right of
"Photos"/"Live Wallpapers" are
"Xperia
's Wallpaper".
the lock screen, etc. to the common image, or download themes.
screen, switching screens, etc.
2 Drag the icon onto another icon
Moving shortcuts/widgets/folders
1 From the Home screen, long-touch an icon or folder
you want to move
2 Drag it to a destination to be moved
Deleting shortcuts/widgets/folders
1 From the Home screen, long-touch an icon or folder
you want to delete
2 Drag the icon or the folder to "Remove from home
screen" displayed at the top of the screen
T
o delete a folder, tap "DELETE" in a row. It also deletes
shortcuts etc. included to the folder.
Using the Apps screen
You can call up functions from the Apps screen. App icons installed to the product are also displayed.
You may incur communication charges depending on the
function.
Starting an app
1 From the Home screen, [ ]
If a confirmation screen related to data collection for the purpose of providing the app recommendations appears, operate following the onscreen instructions. Slide or flick left or right to switch the Apps screens.
2 Tap an app to use
Some apps are stored in a folder.
Main apps
, Phone, Contacts Play Store
, E-mail, SMS , Camera, Album
Chrome Maps
Settings ,
Google, Voice Search
Calendar Basic Manual
Downloading apps
You can download and install apps or games, etc. by using Google Play.
To use Google Play, you need to set a Google account. For
details, refer to "Setting Guide".
Uninstalling apps
Before uninstalling, back up contents related to the app that you want to save including data saved in the app.
Some apps may not be uninstalled.
Knowing the status of the product
Status bar
The status bar is located at the top of the product screen. On the left of the status bar, notification icons appear to inform missed calls, new mails, operations in progress, etc., and on the right, status icons appear to indicate the status of the product.
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Examples of notification icon
Missed call
Incoming/Talking/Calling
New PC mail message
New Gmail message
New E-mail (@ezweb.ne.jp) message
New SMS/Receiving notification service message, New Receiving notification
USB device connected
®
open network available
Wi-Fi
Main status icons
, Battery level (100%, Charging)
, Signal level (Level 4, Out of service area)
, 4G (LTE/WiMAX 2+) data communication status
(Available, data transferring or downloading)
Silent mode (Vibrate) is set
Silent mode (Mute) is set
®
,Wi-Fi
*1 Two types of network, "LTE" and "WiMAX 2+" can be used. "4G"
appears on the screen for both networks. The company determines which network is less busy depending on the condition of the line to connect.
connected, Wi-Fi® communicating
Airplane mode is activated
Notification panel
If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding apps.
Information
To delete a notification, flick the notification left or right. Some notifications may not be deleted depending on the content.
Alternatively, you can check notifications by swiping
(flicking) down on the lock screen. Or set to hide or keep showing notifications on the lock screen.
Notification LED
Notification LED informs charging prompt, battery level while charging, missed calls, new mails, etc. by turning on or flashing.
LED status Description
Red The battery is charging when the remaining
*1
Orange The battery is charging when the remaining
Green The battery is charging when the remaining
Flashing red The remaining battery level is 14% or lower.
Flashing white
*1 Flashes while backlight is tur ned off.
Information
Flashing of Notification LED several times in red when pressing O not sufficient.
battery level is 14% or lower.
battery level is 15% - 89%.
battery level is 90% or higher.
Indicates missed call, new Gmail message, new SMS message.
* 1
with the power off indicates that the remaining battery is
Although when you start charging with the product powered
off, Notification LED turns in red, after the screen indicating charging status appears, Notification LED lights in the color indicating battery level.
Checking own phone number
1 From the Home screen, [ ][Settings] 2 [About phone][Status][SIM status]
The phone number of the product is shown under "My phone number".
Information
Alternatively, from the Home screen, [ ][Contacts]
[Myself] to check your phone number.
Setting the silent mode (Vibrate)
1 Press the upper or lower part of the volume key 2 []
The icon for the volume adjusting bar changes to (white).
Setting the silent mode (Mute)
1 Press the upper or lower part of the volume key 2 []Press the lower part of the volume key
The icon on the volume adjusting bar turns to (gray).
Information
By tapp ing " " on the volum e adjusting bar, you can adjust
volume of media sound or alarm. However, setting of alarm volume in "Clock" app takes precedence.
When the "silent mode" is set, sounds for shutter, shooti
start/end sound when shooting videos, alarm, playback of video, or music, etc. are not muted.
ng
Raising the volume by pressing the upper part of the volume
key in the silent mode, or adjusting volume of "Ring volume" of "Sound & notification" in the silent mode (Vibrate) cancels the silent mode.
Setting Airplane mode
When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi NFC Reader/Writer, P2P function) are turned off.
®
function, Bluetooth® function,
1 From the Home screen, [ ]u[Settings] 2 [ ] of "Airplane mode"
Entering characters
Use software keyboard to enter characters. The software keyboard appears when you tap the entry field for registering a contact, composing a mail, etc.
Switching software keyboards
With "SwiftKey Keyboard", you can use QWERTY keyboard to enter characters, the numeric keypad to enter numbers and symbols, and the symbol keypad for more symbols.
1 Tap a character input box 2 Tap [ ] to switch to the numeric keypad
For the symbol keypad, tap " " on the numeric keypad.
Information
Tap " " at the bottom of the screen to hide the software
keyboard.
Word candidates will appear according to entered
character, select a word you want to enter.
Tap " " to delete the character before the cursor.
Switch to lower-case " ", upper-case " " or caps " " on
QWERTY keyboard.
In the QWERTY keyboard, you can also enter number or
symbol displayed in a small character above the alphabet on each key by long-touching. For some keys, furthermore character variants will appear. Slide over the candidates to select a variant you want to enter.
Tap at the left edge of the candidate area to make
advanced settings for SwiftKey keyboard.
To enter Japanese, change the software keyboard to
Xperia
Japanese keyboard by tapping and then
marking "Japanese".
Appendix
Updating Software
You can update the product to the most recent software for optimal performance and to get the latest enhancements.
You are charged for data communications when connecting to the Internet from the product by using packet communication.
You are recommended to back up your data before
updating software.
For details, visit http://www.sonymobile.co.jp/support/ or
refer to the "Basic Manual" (Japanese) app that ca viewed on the product or "取扱説明書(詳細版) (Full
instruction manual)" (Japanese) available on au homepage.
n be
Downloading and updating software
Update files can be downloaded from the Internet web site into the product directly.
Note that when Wi-Fi
®
communication becomes unstable, data communication takes the place automatically, which may incur communication charges.
1 From the Home screen, [ ][Settings]
[About phone][Software update]
2 [][Refresh]
After that, follow the onscreen instructions.
Troubleshooting
Before you assume that the product is malfunctioning, check the following in addition to performing "トラブル診断 (Diagnosis for trouble)" in "故障受付 (Repair desk)" app. To use "トラブル診断 (Diagnosis for trouble)", from the Home screen, [ ][お客さまサポート (Customer support)][故障 受付 (Repair desk)][トラブル診断 (Diagnosis for trouble)].
Symptom What you should check
Power is not turned on even though O is pressed
The power goes off Is the internal battery charged?
The power turns off while the product activation screen is displayed
Is the internal battery charged? Is O pressed for over one second?
Is the internal battery charged?
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Symptom What you should check
The screen freezes and the power cannot be turned off
Shut down forcibly by pressing and holding O and the upper part of the volume key at the same time for approximately eight seconds, and releasing your finger after it vibrates three times consecutively.
(Out of service
area) appears
Is the product out of the service area or in an area where the signal is weak?
Is the built-in antenna covered with hand?
Is au Nano IC Card 04 inserted?
Cannot operate key/ touch panel
Is the power turned on?
Is "Screen lock" set?
Turn off the power and then turn it on again.
Cannot operate touch panel as intended
Cannot charge the battery (Notification
Are you operating with a fingernail or foreign object on the operating screen?
Is the specified charging equipment (sold separately) attached properly?
LED does not light, the battery icon does not change into charging one)
Charging is not complete
Is the temperature of the product raised or very low?
Symptom What you should check
Battery usage time is short
Is the battery fully charged? Charge until Notification LED turns green.
Is the internal battery end-of-life?
Is the product used for a long period at places where (Out of service area) appears?
The screen
Is set "Sleep" period too short?
backlight turns off in a short while
The display is dark Is "Brightness level" set to dark?
Is the proximity/light sensor blocked or covered by sticker?
Screen response is slow when you tap on the screen/press the keys
When a large amount of data is saved in the product or transferring large size data between the product and microSD memory card, the screen response may be delayed.
Cannot recognize a microSD memory card
Is the microSD memory card inserted properly?
Is the microSD memory card unmounted?
For more details, visit au homepage and check with "トラブル 診断 (Diagnosis for trouble)" in au Customer support.
http://cs.kddi.com/support/komatta/kosho/trouble/
After-sales service
When asking for repair
For repair, contact Keitai Guarantee Service Center.
During the warranty period
Outside the warranty period
* The warranty period is one year from the date you purchased the
product.
Information
Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.
Recycled parts that meet the Company's quality standards
are sometimes used for repair.
Collected au mobile phones by Replacement mobile phone
delivery service which you used before are recycled to mobile phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.
The product which is processed, remodeled, analyzed
(including by modifying or analyzing the software (including by rooting etc.), reverse engineering, decompiling), or repaired by an unauthorized repair office is not covered by the warranty and repair may be refused.
Repairs will be done based on the terms of services of the free-of-charge repair warranty.
We shall repair the product for a charge as requested by the customer if repair renders it usable.
DEFGHBC
The battery built-into the main unit is not covered by free-of-
charge repair warranty excluding events arising from defects of battery material or the production.
Packaged items other than the main unit is not covered by
free-of-charge repair warranty.
Performance parts for repair
The Company retains performance parts for repair of the Xperia™ XZs main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.
Provisions for free-of-charge repair
1. Please notify us of the production number (IMEI number) for repair request. The production number (IMEI number) can be checked on the product main unit, sticker on the outer packaging box, etc.
2.
During the warranty period, we will repair the product free of charge for the malfunction under the condition that it is used correctly in line with the directions given in the instruction manual.
3. Even if the warranty period has not expired, a fee will be charged for repair under the following circumstances. (or, repair may not be possible). a The product has not been used correctly in line with the directions given in the instruction manual. b The malfunction or damage is due to unauthorized repair or modification of the product. c The product has been repaired other than at our specified repair offices. d The malfunction or damage is due to negligence in use or handling, or due to an accident. There are signs of the product having been dropped, wet, exposed to humidity, etc. e The malfunction or damage is due to natural
disasters (earthquakes, storm or flood damage, etc.), fire, salt damage, abnormal voltage, etc.
4. Repair may not be possible depending on the degree of damage.
5. The Company shall have no liability for any damage or loss resulting from the malfunction of the product.
6. The Company shall not bear any responsibility for accidents resulting from use of the product having been connected to unspecified devices.
7. Do not accept requests for service calls to the owner’s home, place of business, etc.
8. This warranty is valid only in Japan.
* This warranty guarantees repair free of charge during the period
and under the conditions specified on this warranty card. Thus this warranty does not limit the legal rights of the owner with respect to the issuer of this warranty card (the guarantor) or any other business person or enterprise.
Keitai Guarantee Service Plus LTE
An after-sales service membership program on a monthly basis called "Keitai Guarantee Service Plus LTE" (monthly fee: 380 yen tax excluded) is available for using your au mobile phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage contact Keitai Guarantee Service Center.
Information
You can apply for membership only at the time of
purchasing your au mobile phone.
Once you cancel the membership, you cannot reapply for it
until you purchase an au mobile phone next time.
or
Note that when changing the model or purchasing an extra
mobile phone, this service only covers the most recently purchased au mobile phone.
When an au mobile phone is handed over to you or someone
else, the Keitai Guarantee Service Plus LTE membership is also handed over to the successor of the mobile phone.
When you get a new au mobile phone by changing the model or purchasing an extra mobile phone, the "Keitai Guarantee Service Plus"/"Keitai Guarantee Service Plus LTE" membership for the old au mobile phone is automatically canceled.
Service contents are subject to change without notice.
au Nano IC Card 04
The au Nano IC Card 04 is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.
au after-sales service information
Replacement mobile phone delivery service
Keitai Guarantee Service Plus LTE members
Spontaneous failure 1st year Free of charge
Spontaneous failure 2nd year or later
Partially damage, water soak, irreparable damage, theft or loss
See table of "Replacement mobile phone delivery service (Member) Customer charge"
Non-Keitai Guarantee Service Plus LTE members
Spontaneous failure 1st year No recompense
Spontaneous failure 2nd year or later
Partially damage, water soak, irreparable damage, theft, loss
Holding over and repair
Keitai Guarantee Service Plus LTE members
Spontaneous failure 1st year Free of charge
Spontaneous failure 2nd year or later
Free of charge (three-year warranty)
Partially damage Customer charge
The upper limit: 5,000 yen
Water soak, irreparable damage
Customer charge 10,000 yen
Theft, loss No recompense
Non-Keitai Guarantee Service Plus LTE members
Spontaneous failure 1st year Free of charge
Spontaneous failure 2nd year or
Actual cost
later
Partially damage
Water soak, irreparable damage
Theft, loss No recompense
(model change)
* Charge amounts are all tax excluded
Forinquiries,call:CustomerServiceCenter Forgeneralinformation,chargesandoperationinformation
Businesshours9:00−20:00(7daysaweek) Fromfixed -lin ephone s:
007 7-7-111
PRESSI NGZEROWI LLCONN ECTYOUTOANOP ERATOR AFTERC ALLIN G157ONYOURauCEL LPHON E.
Forlossortheft
Businesshours:24hourslivesupport Fromfixed -lin ephone s:
0077-7-113
Fromaumobilephones:
157
withoutareacode
(tollfree)
Fromaumobilephones:
113
withoutareacode
(tollfree)
Incaseabovenumbersarenotavailable(tollfree)

0120-977-033

0120-977- 699
(exceptOkinawa)
(Okinawa)
KeitaiGuaranteeServiceCenter
Forloss,theft,damage
Businesshours9:00−20:00(7daysaweek) Fromfixed-linephones/aumobilephones,
(tollfree)
0120-925-919
MobilephoneandPHSoperatorscollectandrecycleunused telephones,batteriesandbatterychargersatstoresbearingthe logoregardlessofbrandandmanufacturertoprotecttheenvironment andreusevaluableresources.
濡れた状態での充電は、 異常な発熱・焼損などの原因となり 大変危険です。
Soldby:KDDICORPORATION, OKINAWACELLULARTELEPHONECOMPANY Manufacturedby:SonyMobileCommunicationsInc.
October2016,1stEdition
1305-8410.1
Replacement mobile phone delivery service (Member) Customer charge
Conditions: Basic charge
1st time 5,000 yen/
Longtime user benefit
*1
3,000 yen
2nd time 8,000 yen/
Longtime user benefit*1 6,000 yen
Conditions: WEB割引 (Discount for web application) 用機なし割引 (Discount for nonuse of substitute)
1st time 4,000 yen/
Longtime user benefit
*2
and
*3
applied
*1
2,000 yen
2nd time 7,000 yen/
Longtime user benefit*1 5,000 yen
Conditions: Only 代用機なし割引 (Discount for nonuse of substitute)
1st time 4,500 yen/
2nd time 7,500 yen/
* Charge amounts are all tax excluded *1 This discount applies to customers who have used au for 3 years
*3
applied
Longtime user benefit
Longtime user benefit
(25 months) or more, and all the lines within that customer's Family Discount. For customers using a data communication device or tablet, this discount applies to customers who are subscribed to a set discount (WIN Single Set Discount or Smartphone Set Discount) and have been under the contract of the line eligible for the set discount for 3 years or more.
*1
2,500 yen
*1
5,500 yen
I
*2 WEB 割引 (Discount for web application): 500 yen reduction from
the customer charge is applied for application of "Replacement mobile phone delivery service" via au homepage. A substitute mobile phone is not rent for "WEB割引 (Discount for web application)", instead, "代用機なし割引 (Discount for nonuse of substitute)" is also applied together.
*3 代用機なし割引 (Discount for nonuse of substitute): 500 yen
reduction from the customer charge is applied if you do not use a substitute mobile phone when using "Replacement mobile phone delivery service". For details, refer to au homepage.
Online Reception Desk (24 hours a day over the Internet)
*Reception only from PC or smartphone
https://cs.kddi.com/support/n_login.html
Information Replacement mobile phone delivery service
When you have trouble with your au mobile phone, replacement mobile phone (same model, same color
*1
) is delivered by calling to. Return your damaged mobile phone within 14 days after the replacement mobile phone is delivered.
*1 If the same model in the same color is difficult to provide, a
replacement mobile phone of a model and a color that are specified by KDDI is provided.
Available up to twice in a year from the day you use this
service as a start day. If you do not use this service in the past year for the subscription to this service, it will be 1st and if you use, it will be the 2nd.
* For details, refer to au homepage.
In the event of theft or loss, when reissue of au IC card is
needed at the same time of using this service, 1,900 yen will be applied separately as a charge of reissue.
JKLMN
Holding over and repair
Damages and malfunctions intentionally caused by t
he customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.
You cannot receive a refund for the replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.
SIM unlock
The product supports SIM unlock. By unlocking SIM lock, you can use non-au SIM cards.
The SIM unlock service is provided at the au homepage and
au shops.
Some services, functions, etc. may be unavailable when using non-au SIM card. The Company is not liable for any operations.
For settings after SIM unlock, operate from the Home
screen, [ ][Settings][About phone][Status] [SIM status][SIM card status].
For details, refer to the au homepage.
https://cs.kddi.com/support/simcard/
Peripheral devices
Sony Mobile TV antenna cable 02 (02SOHSA)
Sony Mobile Desktop Holder 02 (02SOPUA) (sold separately)
TypeC Common AC Adapter 01 (0601PQA) (sold separately)
Common AC Adapter 05 (0501PWA) (sold separately)
Common DC Adapter 03 (0301PEA) (sold separately)
MicroB-TypeC conversion adapter (0601PHA) (sold separately)
*2
*2
au Carrying Case G Black (0106FCA) (sold separately)
*1 Use the Attachment 52B. *2 For use, MicroB-TypeC conversion adapter (sold separately) is
needed.
Information
Accessories can be purchased from the au Online Shop.
http://auonlineshop.kddi.com/
Main specifications
Display Approx. 5.2 inches,
TRILUMINOS mobile Approx. 16.77 million colors
1,080 x 1,920 dots
Weigh t Approx. 161 g
Dimension (W x H x T) Approx. 72 mm x 146 mm
x 8.1 mm
Internal memory ROM: Approx. 32GB
RAM: Approx. 3GB
®
Display for
Image pickup device (type) Camera: Backside
illumination layered CMOS
*1
Front camera: Backside illumination layered CMOS
Camera pixels Camera: Effective pixels
Approx. 23 million pixels Front camera: Effective pixels Approx. 1.32 million pixels
Continuous call time
In Japan Approx. 1,630 min.
Overseas
Approx. 710 min.
(GSM)
Continuous stand-by time
In Japan Approx. 660 hours
Overseas
Approx. 690 hours
(GSM)
Charging time Using TypeC Common AC
Adapter 01 (sold separately): Approx. 160 min.
Continuous Full Seg
Approx. 7 hours 50 min.
watching time
Continuous 1Seg viewing time
Continuous tethering time Approx. 500 min.
®
Wi-Fi
tethering maximum
Approx. 9 hours 10 min.
10
connection number
Bluetooth® function
Communication type
Compliant with Bluetooth® standard Ver.4.2
Output Compliant with Bluetooth®
standard Power Class 1
Communication coverage distance
Supported Bluetooth
*2
profile
Radio frequency band
*1 Varies by obstruction between communication devices or radio
wave reception status.
*2 It is a specification according to purpose of use of Bluetooth
device and is defined by Bluetooth
*3 Some contacts data may not be displayed correctly on the other
party's device.
*4 Only suppor ted to a part of car navigation systems. For use,
refer to the au homepage.
Within 10 m with good visibility
*1
HSP, HFP, PBAP*3, A2DP,
®
AVRCP, SPP, OPP, HID, PAN, HOGP, MAP, DUN
2.4 GHz band (2,400 MHz ­2,483.5 MHz)
®
standard.
*4
, GATT
®
Information
The continuous call time, continuous stand-by time, continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.
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