Sony 21831Z Users Guide

Device basics

microSD

1 2

1

Press and hold down the power key
vibrates.

2

Wait a moment for the device to start.

until the device

To activate the screen

•

Briefly press the power key

3

4

5

6

Screen protection

Before using your device, remove the protection film by
pulling up on the protruding tab.

It is recommended to protect your device with a Sony
branded screen cover or a protector intended for your
Xperia™ model. The use of third party screen protection
accessories may prevent your device from working correctly
by covering sensors, lenses, speakers, or microphones and
can invalidate the warranty.

.

7

1 Charging/Notification light

2 NFC

3 Nano SIM/Memory card slot

4 Power key/Fingerprint sensor

5 Volume/Zoom key

6 Camera key

7 Charger/USB Type-C™ cable port

To insert the nano SIM card and the
memory card

2

1

Do not cut your SIM card, for example using a blade or
scissors, as this may damage your device.

1

Using your fingernail, drag out the SIM/Memory card
tray.

2

Firmly place the SIM card in the correct orientation in
position (1) as shown in the illustration.

3

Firmly place the memory card in the correct orientation in
position (2) as shown in the illustration.

4

Gently push the tray back into the slot until it fits into
place.

Support for you

Access our support website directly on your device or visit

support.sonymobile.com

Support options include User guides, downloadable content,
troubleshooting tips and contact information.

Even if you don’t have a network connection, you can
access support contact information on your device.
Depending on the country or region where you purchased
your device, you can find this information directly in the
Support application.

with any supported browser.

To access the Support application

1

From your Home scr

2

Find and tap .

Connect to the internet when using the Support
application for the best available support.

een

, tap

.

Warranty, SAR and usage guidelines

For information about warranty, SAR (Speci
Rate) and safety guidelines, please read the Important
information provided under Settings > About phone > Legal
information on your device.

fic Absorption

Transferring contacts and content

If you need help to transfer contacts, messages, photos or
other data from an old device to your new device, we
recommend that you use the Xperia™ Transfer application.
Visit

www.sonymobile.com/xperiatransfer

information.

To view the CE marking and the FCC ID

for more

To turn on the device

It is important to use the USB Type-C™ cable (provided)
when charging your device as other types of USB cables
can damage your device. It is recommended to charge
the battery for at least 30 minutes before you turn on the
device for the first time.

January 13, 2017 17:00:29

1

Using your fingernail, drag out the nano SIM/Memory card
tray.

2

Drag out the label strip in the same way.

To see the full text of the EU declaration of conformity,
visit:

http://www.compliance.sony.de/

To view the regulatory compliance mark

•

Open the phone dialer, then enter *#07#.

Legal information

Publication number: 1307-6788.1
This Startup guide is published by Sony Mobile Communications Inc. or its local affiliated company, without

any warranty. Improvements and changes to this Startup guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony
Mobile Communications Inc. at any time and without notice. Such changes will, however, be incorporated
into new editions of this Startup guide. All illustrations are for illustration only and may not accurately depict
the actual device.

See regulatory information such as the device CE mark in the relevant label tray in the device.
All product and company names mentioned herein are the trademarks or registered trademarks of their

respective owners. Any rights not expressly granted herein are reserved. Visit

en/legal/

for more information.

Manufacturer: Sony Mobile Communications Inc., 4-12-3 Higashi-Shinagawa, Shinagawa-ku, Tokyo,
140-0002 Japan. For EU product compliance: Sony Belgium, bijkantoor van Sony Europe Limited, Da
Vincilaan 7-D1, 1935 Zaventem, Belgium.

© 2017 Sony Mobile Communications Inc. All rights reserved.

Supported frequency bands

Some frequency bands might be turned off in certain markets or by certain operators.
G8231
UMTS HSPA+ (1, 2, 4, 5, 6, 8, 19) GSM GPRS/EDGE (850, 900, 1800, 1900) LTE (Bands 1, 2, 3, 4, 5, 7, 8,

12, 13, 17, 19, 20, 26, 28, 29, 32, 38, 39, 40, 41) WLAN, 2.4G/5G, NFC

www.sonymobile.com/global-

Startup guide

8231

G

January 13, 2017 17:00:29

Sony Mobile Communications Inc.
4-12-3 Higashi-Shinagawa, Shinagawa-ku, Tokyo, 140-0002 Japan

1307-6788.1