Sony 04685Z Users Manual

SOV38

BasicManual

Preface

• Xperia™ XZ2 Premium • Sony Mobile TV antenna

cable 02 (02SOHSA)

• 取扱説明書 (Basic Manual)

(Japanese)

• ご利用にあたっての注意事項

(Cautions on using the product) (Japanese)

• 設定ガイド (Setting Guide)

(Japanese)

The following items are not included in the package.

• microSD memory card

• AC adapter

• Earphones

• Desktop holder

• USB Type-C

™

cable

qn po

IC (metal) part

Front Back

au Nano IC Card 04

Slide PinchSwipe (flick)

Thank you for buying "Xperia™ XZ2 Premium" (simply called the "product" from here on). Before using the product, read "Basic Manual" (this manual) and "Setting Guide" for proper handling.

Packaged items

Before your start using the product, make sure that you have all the following packaged with the product.

❖Information

• Purchase a specified charger (sold separately).

• The battery is built into the product.

• Illustrations used in this manual are just images for explanations.

They may be different from actual ones.

About Operating Instructions

You can check the instruction manuals of this product on the webpage.

■ "Setting Guide"/"Basic Manual" (this manual)

Handles only basic operations for main features.

■ Online Manual (Japanese)

Check "Online Manual" (Japanese) which describes detail explanations on various functions on the au homepage.

https://www.au.com/online-manual/sov38

In the product, operate as follows to check "Online Manual".

From the Home screen, [ ][



support)]

[Online Manual] (Japanese)

■ "取扱説明書 (Full Instruction Manual)"

(Japanese)

For detailed descriptions on various functions, refer to the "

明書（詳細版）

the au homepage.

https://www.au.com/support/service/mobile/guide/manual/

(Full Instruction Manual)" (Japanese) available on

お客さまサポート

(Customer

取扱説

bcdef

■

For Those Requiring an English Instruction Manual

You can download the English version of the instruction manual from the au homepage.

Download URL: https://www.au.com/english/support/manual/

Regarding notations used in this document

• In this manual, keys (key icons) are represented by

simplified illustrations such as , , , O, k. Please be forewarned.

• Operations of tapping menu items/icons/buttons on the

screen etc. are indicated as [(name of the item etc.)].

• In this manual, screens and operations for the product with

au Nano IC Card 04 attached are described.

• Screen illustrations shown in this manual may look different

from the actual screens. In some cases, minor details or a part of screen may be omitted.

• In this manual, screen displays for the product color "Black"

are described as examples.

• In this manual, operations in portrait view are described as a

standard. In horizontal view, menu items, icons, buttons on the screen, etc. may differ. In this manual, "au Nano IC Card 04" is abbreviated as "au IC card".

•

• In this manual, "microSD™ memory card (commercially

available)", "microSDHC available)" and "microSDXC available)" are abbreviated as "microSD memory card". All of the indicated amounts exclude tax unless otherwise specified.

•

Company names and product names referred to in this manual are trademarks or registered trademarks of respective companies. The

™

memory card (commercially

™

memory card (commercially

and ® marks may be omitted in this manual.

• "The Company" as appears in the manual refers to the

following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR

TELEPHONE COMPANY Manufactured by: Sony Mobile Communications Inc.

Getting Ready

Names and functions of parts

a microSD memory card/

au IC card slot

b Second microphone

Reduces noise so that an opposite party can easily hear your voice.

c Notification LED d Proximity/Light sensor:

Switches touch panel on and off to prevent from erroneous operation during a call/ Auto-control for display brightness.

e Earpiece/Speaker f Front camera g Display (Touch panel) h Speaker i Microphone j USB Type-C

connection terminal

k Volume key/Zoom key l Power key/Screen lock

key

m Camera key

a b

c d e f

i j

antenna

n Built-in antenna o Flash/Photo light p RGBC-IR sensor:

Detects element of lighting source of shooting environment to adjust white balance automatically when shooting.

q Nameplate r GPS/Built-in antenna s Laser AF sensor:

Detects distance from an object

when shooting to focus the camera on automatically.

t Camera lens

u Wi-Fi v Back cover w Wi-Fi®/Bluetooth® antenna x au IC card y mark z Fingerprint sensor A Wireless charging touch point

*1 Do not jab with a sharp object such as a needle. Doing so may

cause a malfunction.

*2 The antenna is built in. Covering around the antenna by the

hand may affect the quality of call/communication.

*3 A sticker with CE mark, FCC ID, IMEI information, etc. printed is

attached. Do not remove the sticker or nameplate.

*4 Back cover is not removable. Removing forcibly might cause

damage or a malfunction. Also, battery is built into the main unit and not removable by customers.

CE mark and FCC ID

1 Put your fingertip (nail) into the groove of the microSD

memory card/au IC card slot and pull out the cover, and insert a fingernail into the hook at the edge of the label tray, then pull it out straight.

au IC card

Your phone number etc. is recorded in au IC card. The product is compatible with au Nano IC Card 04.

Attaching/removing au IC card

Before attaching/removing au IC card, make sure to turn off the product.

■ Attaching au IC card

1 Put your fingertip (nail) into the groove of the microSD

memory card/au IC card slot and pull out the cover

2 Pull out the microSD memory card tray straight from

the main unit to remove

3 Put your fingertip (nail) on the projection of the au IC

card tray and pull it out straight to remove the tray from the main unit

4 Set au IC card into the au IC card tray with IC (metal)

part facing up

Pay attention to the orientation of notch. Surely set au IC card into the tray not to come off.

5 Keep the product horizontal, insert the au IC card tray

with the card into the main unit, and then push it into the end

Pay attention to the orientation of the tray and the main unit.

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6 Insert and push the microSD memory card tray straight

into the main unit

Pay attention to the orientation of the tray and the main unit.

7 Firmly press the microSD memory card tray to the end

and check that there is no gap between the main unit and the cover

■ Removing au IC card

1 Put your fingertip (nail) into the groove of the microSD

memory card/au IC card slot and pull out the cover

2 Pull out the microSD memory card tray straight from

the main unit to remove

3 Put your fingertip (nail) on the projection of the au IC

card tray and pull it out straight to remove the tray from the main unit

4 Remove au IC card from the au IC card tray, insert and

push the tray straight into the main unit

Pay attention to the orientation of the tray and the main unit.

5 Insert and push the microSD memory card tray straight

into the main unit

Pay attention to the orientation of the tray and the main unit.

Firmly press the microSD memory card tray to the end and check that there is no gap between the main unit and the cover

❖Information

• Note the following points, otherwise handling au IC card

may cause malfunction or damage.

• Do not touch the IC (metal) part of au IC card.

• Insert in the correct direction.

• Do not use force to attach or remove.

• The error message appears when au IC card is not set

properly or there is a malfunction in au IC card.

• Do not lose au IC card after removed.

• Do not insert au IC card with conversion adapter attached.

Doing so may cause a malfunction.

Attaching/Removing a microSD memory card

■ Attaching a microSD memory card

1 Put your fingertip (nail) into the groove of the microSD

memory card/au IC card slot and pull out the cover

2 Pull out the microSD memory card tray straight from

the main unit to remove

3 Set a microSD memory card into the microSD memory

card tray with the terminal facing up

Surely set a microSD memory card into the tray not to come off.

4 Keep the product horizontal, insert the microSD

memory card tray with the card into the main unit, and then push it into the end

Pay attention to orientation of the tray and the main unit.

5 Firmly press the microSD memory card tray to the end

and check that there is no gap between the main unit and the cover

appears in the status bar and writing to microSD

memory card is available.

❖Information

• Do not touch the terminal of the microSD memory card.

•

Insert a microSD memory card in the appropriate direction. Inserting a microSD memory card forcefully into the slot could result in failure to remove the microSD memory card or damage.

■ Removing a microSD memory card

1 From the Home screen, [ ][Settings][Storage]

[ ] of "SD card"

microSD memory card is unmounted.

2 Put your fingertip (nail) into the groove of the microSD

memory card/au IC card slot and pull out the cover

3 Pull out the microSD memory card tray straight from

the main unit to remove

4 Remove the microSD memory card from the microSD

memory card tray, insert and push the tray straight into the main unit

Pay attention to the orientation of the tray and the main unit.

5 Firmly press the microSD memory card tray to the end

and check that there is no gap between the main unit and the cover

Charging

When you purchase your product, the internal battery is not fully charged. Charge the battery before use.

❖Information

• When charging starts, the Notification LED lights according

to the charging state. To check the battery level, see the status bar in the top of the Home screen, or from the Home screen, [ ][Settings][System][About phone] [Status] and see "Battery level".

• If you start charging with the product turned off, a screen

indicating the charging status launches but operations are not available. Thus, do not charge the product in a place where the use is prohibited.

• It may take longer to complete for charging with a PC or

while using the camera function.

■ Charging with the AC Adapter

Charging with connecting TypeC Common AC Adapter 02 (sold separately) is explained.

1 Insert the power plug of TypeC Common AC Adapter 02

(sold separately) into an outlet

2 Inset the USB Type-C plug of TypeC Common AC

Adapter 02 (sold separately) into the USB Type-C connection terminal of the product straight

When charging is started with the product powered on, the start sound for charging sounds and the Notification LED of the product lights.

3 When charging is complete, remove the USB Type-C

plug of TypeC Common AC Adapter 02 (sold separately) from the product

4 Remove the power plug of TypeC Common AC Adapter

02 (sold separately) from the outlet

Turning on (Initial settings)

Turning the power on

1 O (over 1 sec.)

The product vibrates and after a while the lock screen appears. When "ようこそ (Welcome)" appears after the product is

powered on, follow the onscreen instructions to set the initial settings.

2 Swipe (flick) the screen up or left

Alternatively, touch O to unlock the screen lock.

■ Turning the power off

1 O (over 1 sec.) 2 [Power off]

❖Information

• To restart the product in safe mode (start with almost default

state), O(over 1 sec.)Long-touch "Power off".

■ Force-quitting

1 Press and hold O and the upper part of the volume

key at the same time for approximately eight seconds, and release your fingers after the product vibrates three times consecutively

Initial settings

When "

ようこそ

(Welcome)" appears after the product is powered

日本語

on, tap "



Follow the onscreen instructions to set functions and services.

For details on the initial settings, refer to "Setting Guide".

(Japanese)" and select "English""United States"

Setting Screen lock

When the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations. When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated.

1 While the screen is displayed, O

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■ Unlocking screen lock

The lock screen appears when turning the power on or the screen backlight on by pressing

1 On the lock screen, swipe (flick) the screen up or left

Alternatively, while the lock screen is displayed, touch O to unlock.

❖Information

• In the lock screen, swipe (flick) " " or " " to use Google

Assistant or Camera.

Basic Operation

Key icons

The operations for , , at the bottom of screen are as follows.

Back

Home

Task/History

Return to the previous screen. Close the menu or the Notification panel.

Display the Home screen. Long-touch to activate Google Assistant.

Display recently used apps in a thumbnail list where an app can be activated or ended. Also, the split screen is available.

Using the touch panel

The display of the product is a touch panel operated by touching it with your finger.

■ Tap/Double-tap

Tap: Gently touch the screen and then immediately release your finger. Double-tap: Touch the same position twice.

■ Long-touch

Keep touching an item with your finger.

■ Slide

While your finger is gently touching the screen, trace it to the desired direction to move over.

■ Swipe (flick)

Operate the screen by quickly moving (flicking) your finger up/ down/left/right.

■ Pinch

Touch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance.

■ Drag

Keep touching an item or icon, trace it to the desired direction to move.

Home screen

Home screen consists of multiple pages. Tap " " to return to the Home screen anytime.

a Google Search b Widgets c Shortcuts (Apps)

Long-touch it to display the shortcut menu. You can perform the specified operation or check the app information. When is displayed, tap it to add an operation shortcut to the Home screen.

d Current position

Indicates the number of pages of the Home screen and current position. Swipe (flick) the Home screen left or right to switch pages.

e Dock

Shortcuts(apps) or folder can be located. They are always displayed even when the page of the Home screen is switched.

f Wallpapers g Folders (Google, 基本機能 (Basic functions))

h Apps key

Tap to display the Apps screen.

❖Information

• When an app has notification, a dot or number may appear

on the shortcut (apps) or folder.

c d e

Using the Home screen

You can change wallpaper or theme of the Home screen, or add shortcuts of contacts etc., widgets on the Home screen.

1 Long-touch an area of the Home screen where no icons

are displayed

Widgets Add widgets, shortcuts of contacts etc.

e h

Wallpapers Set the wallpapers for the Home screen or

Themes Set the wallpapers etc. for the Home screen

Transitions

Grid Change the grid size for the Home screen or

Settings

the lock screen.

or the lock screen to an unified image. Or, download themes.

Change the method for switching pages when swiping (flicking) the Home screen left or right.

the Apps screen.

Make the Home screen settings such as auto rotation, icon size, icon appearance, etc.

■ Adding a folder

1 From the Home screen, long-touch an icon 2 Drag the icon onto another icon

■ Moving shortcuts/widgets/folders

1 From the Home screen, long-touch an icon or folder

you want to move

2 Drag it to a destination to be moved

■ Deleting shortcuts/widgets/folders

1 From the Home screen, long-touch an icon or folder

you want to delete

2 Drag the icon or the folder to "Remove from home

screen" displayed at the top of the screen

To delete a folder, tap "DELETE" in a row. It also deletes shortcuts etc. included to the folder.

Using the Apps screen

You can call up various functions from the Apps screen. The app icons installed to the product are also displayed.

•

You may incur communication charges depending on the function.

■ Starting an app

1 From the Home screen, [ ]

Swipe (flick) left or right to switch the Apps screens.

2 Tap an app icon to use

Some apps are stored in a folder.

■ Main apps

, Phone, Contacts Play Store

, au-mail, SMS , Camera, Album

Chrome Maps

Settings , Google, Gmail

Calendar Online manual

■ Downloading apps

You can download and install apps or games, etc. by using Google Play.

• To use Google Play, you need to set a Google account. For

details, refer to "Setting Guide".

■ Uninstalling apps

Before uninstalling apps, back up the contents related to the app that you want to save including data saved in the app.

• Some apps may not be uninstalled.

Knowing the status of the product

■ Status bar

The status bar is located at the top of the product screen. On the left of the status bar, the notification icons appear to inform missed calls, new mails, operations in progress, etc., and on the right, the status icons appear to indicate the status of the product.

■ Examples of notification icons

Missed call

Incoming/Talking/Calling

New PC mail message

New Gmail message

New au-mail message

New SMS/Receiving notification service message, New Receiving notification

USB device connected

open network available

Wi-Fi

■ Main status icons

, Battery level (100%, Charging)

, Signal level (Level 4, Out of service area)

4G (LTE/WiMAX 2+) data communication status

*1*2

Silent mode (Vibrate) is set

Silent mode (Mute) is set

Wi-Fi® connected

Airplane mode is activated

*1 Two types of network, "LTE" and "WiMAX 2+" can be used. "4G"

appears on the screen for both networks. The company determines which network is less busy depending on the condition of the line to connect.

*2 appears in the left of the icon during communication.

■ Notification panel

If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding apps.

❖Information

•

To delete a notification, swipe (flick) the notification left or right. Some notifications may not be deleted depending on the content.

• When there is a notification, swipe (flick) the lock screen

down to display the Notification panel and you can check the notification. Or set to hide or keep showing notifications on the lock screen.

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■ Notification LED

The Notification LED prompts charging, or informs battery level while charging, missed calls, new mails, etc. by turning on or flashing.

LED Status Description

Red

The battery is charging when the remaining battery level is 14% or lower.

Orange

The battery is charging when the remaining battery level is 15% - 89%.

Green

The battery is charging when the remaining battery level is 90% or higher.

Flashing red

Flashing white

*1 Flashes while the screen backlight is turned off.

The remaining battery level is 14% or lower.

Indicates a missed call, new SMS message,

* 1

etc.

❖Information

• Flashing of Notification LED several times in red when

pressing O with the power off indicates that the remaining battery is not sufficient.

• Although Notification LED turns in red at the start of

charging with the product powered off, the color of Notification LED changes according to the battery level after the charging status screen activates.

■ Checking own phone number

1 From the Home screen, [ ][Settings] 2 [System][About phone][Status][SIM status]

The phone number of the product is shown under "My phone number".

❖Information

• Alternatively, from the Home screen, [ ][Contacts]

[][My info] to check your phone number.

■ Setting the silent mode (Vibrate)

1 Press the upper or lower part of the volume key 2 []

The icon on the volume adjusting bar changes to

■ Setting the silent mode (Mute)

(white).

1 Press the upper or lower part of the volume key 2 []Press the lower part of the volume key

The icon on the volume adjusting bar turns to (gray).

❖Information

• By tapp ing " " on the volume adjusting bar, you can adjust

volume of media sound or alarm.

• When the silent mode is set, sounds for shutter, shooting

start/end sound when shooting videos, alarm, playback of video, or music, etc. are not muted.

• If you increase the volume in the silent mode by pressing

the upper part of the volume key, or adjust the sound volume of "Ring volume" in "Sound" in the silent mode (Vibrate), the silent mode is canceled.

■ Setting Airplane mode

When the airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi Reader/Writer, P2P function) are turned off.

function, Bluetooth® function, NFC

1 From the Home screen, [ ]u[Settings]u[Network &

Internet]

2 Tap " " of "Airplane mode" to turn to

Entering characters

Use the software keyboard (keyboard on the screen) to enter characters. The software keyboard appears when you tap the entry field for registering a contact, composing a mail, etc.

■ Switching software keyboards

With "SwiftKey Keyboard", you can use QWERTY keyboard to enter characters, Numeric keypad to enter numbers and symbols, and Symbol keypad for more symbols.

1 Tap a character input box 2 Tap [ ] to switch to the numeric keypad

For the symbol keypad, tap " " on the numeric keypad.

❖Information

• Tap " " at the bottom of the screen to hide the software

keyboard.

• Word candidates will appear according to entered

character, select a word you want to enter.

• Tap " " to delete the character before the cursor.

• Switch to lower-case " ", upper-case " " or caps " " on

QWERTY keyboard.

• In the QWERTY keyboard, you can also enter number or

symbol displayed in a small character above the alphabet on each key by long-touching. For some keys, furthermore character variants will appear. Slide over the candidates to select a variant you want to enter.

• Tap at the left edge of the candidate area to make

advanced settings for SwiftKey keyboard.

Appendix

Updating Software

You can update the product to the most recent software for optimal performance and to get the latest enhancements.

•

You are charged for the data communications when accessing the Internet from the product via data communication. A large amount of data communication is required especially for upgrading the software (OS upgrading). Using Wi-Fi connection is recommended.

• You are recommended to back up your data before

updating software.

• For details, visit http://www.sonymobile.co.jp/support/ (Japanese) or refer to the Online Manual or "取扱説明書（詳細版） (Full instruction manual)" (Japanese) available on au

homepage.

■ Downloading and updating software

The update software can be downloaded from the product directly via Internet.

• Note that when Wi-Fi® communication becomes unstable, data communication takes the place automatically, which may incur communication charges.

1 From the Home screen, [ ][Settings][System]

[Software update]

2 [][Refresh]

After that, follow the onscreen instructions.

Troubleshooting

Before you assume that the product is malfunctioning, check the following in addition to performing " trouble)" in " To use " screen, [ ]

失サポート

(Diagnosis for trouble)].

故障紛失サポート

トラブル診断

(Diagnosis for trouble)", from the Home

[お客さまサポート

(Repair and Delivery Support)][

Symptom What you should check

Power is not turned on even though

is pressed

The power goes off

The power turns off while the product

Is the internal battery charged? Is O pressed for over 1 second?

Is the internal battery charged?

activation screen is displayed

The screen freezes and the power cannot be turned off

Shut down forcibly by pressing and holding O and the upper part of the volume key at the same time for approximately eight seconds, and releasing your finger after it vibrates three times consecutively.

(Out of service

area) appears

Is the product out of the service area or in an area where the signal is weak?

Is the built-in antenna covered with hand?

Is correct au IC card inserted?

トラブル診断

(Diagnosis for

(Repair and Delivery Support)" app.

(Customer support)][

トラブル診断

故障紛

Symptom What you should check

Cannot operate key/touch panel

Is the power turned on?

Is "Screen lock" set?

Turn off the power and then turn it on again.

Cannot operate touch panel as intended

Cannot charge the battery (Notification LED does not light,

Are you operating with a fingernail or foreign object on the operating screen?

Is the specified charging equipment (sold separately) attached properly?

the battery icon does not change into charging one)

Charging is not complete

Battery usage time is short

Is the temperature of the product raised or very low?

Is the battery fully charged? Charge until Notification LED turns green.

Is the internal battery end-of-life?

Is the product used for a long period at places where (Out of service area) appears?

The screen

Is set "Sleep" period too short?

backlight turns off in a short while

The display is dark

Is "Brightness level" set to dark?

Is the proximity/light sensor blocked or covered by sticker?

Symptom What you should check

Screen response

is slow when you tap on the screen/ press the keys

When a large amount of data is saved in the product or transferring large size data between the product and microSD memory card, the screen response may be delayed.

Cannot recognize a microSD memory card

Is the microSD memory card inserted properly?

Is the microSD memory card unmounted?

If symptom is not improved even when the above items are checked, check with "

following au homepage.

トラブル診断

(Diagnosis for trouble)" in the

https://www.au.com/trouble-check/ (Japanese)

After-sales service

■ When asking for repair

For repair, contact Repair and Delivery Support Center.

During the warranty period

Outside the warranty period

* The warranty period is one year from the date you purchased the

product.

Repairs will be done based on the terms of services of the free-of-charge repair warranty.

We shall repair the product for a charge as requested by the customer if repair renders it usable.

DEFGHBC

❖Information

•

Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

• Recycled parts that meet the Company's quality standards

are sometimes used for repair.

• Collected au mobile phones by Replacement mobile phone

delivery service which you used before are recycled to mobile phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.

• The product which is processed, remodeled, analyzed

(including by modifying or analyzing the software (including by rooting etc.), reverse engineering, decompiling), or repaired by an unauthorized repair office is not covered by the warranty and repair may be refused.

• The battery built-into the main unit is not covered by free-of-

charge repair warranty excluding events arising from defects of battery material or the production.

• The supplied accessories such as Sony Mobile TV antenna

cable 02 are not covered by free-of-charge repair warranty.

■ Performance parts for repair

The Company retains performance parts for repair of the Xperia™ XZ2 Premium main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.

■ Provisions for free-of-charge repair

1.Please notify us of the production number (IMEI number) for repair request. The production number (IMEI number) can be checked on the product main unit, sticker on the outer packaging box, etc.

During the warranty period, we will repair the product free of charge for the malfunction under the condition that it is used correctly in line with the directions given in the instruction manual.

3.Even if the warranty period has not expired, a fee will be charged for repair under the following circumstances. (or, repair may not be possible). a The product has not been used correctly in line with the

directions given in the instruction manual.

b The malfunction or damage is due to unauthorized repair

or modification of the product.

c The product has been repaired other than at our

specified repair offices. The malfunction or damage is due to negligence in use or

handling, or due to an accident. There are signs of the product having been dropped, wet, exposed to humidity, etc.

e The malfunction or damage is due to natural disasters

(earthquakes, storm or flood damage, etc.), fire, salt damage, abnormal voltage, etc.

Repair may not be possible depending on the degree of damage.

5.The Company shall have no liability for any damage or loss resulting from the malfunction of the product.

6.The Company shall not bear any responsibility for accidents resulting from use of the product having been connected to unspecified devices.

7.Do not accept requests for service calls to the owner’s home, place of business, etc.

8.This warranty is valid only in Japan.

* This warranty guarantees repair free of charge during the period

and under the conditions specified on this warranty card. Thus this warranty does not limit the legal rights of the owner with respect to the issuer of this warranty card (the guarantor) or any other business person or enterprise.

■ Repair and Delivery Support

An after-sales service membership program on a monthly basis called "Repair and Delivery Support" (monthly fee: 380 yen tax excluded) is available for using your au mobile phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Repair and Delivery Support Center.

❖Information

• You can apply for the membership only at the time of

purchasing your au mobile phone.

• Once you cancel the membership, you cannot reapply for it

until you purchase an au mobile phone next time.

• Note that when changing the model or purchasing an extra

mobile phone, this service only covers the most recently purchased au mobile phone. When an au mobile phone is handed over to you or someone

•

else, the "Repair and Delivery Support" membership is also handed over to the successor of the mobile phone.

• When you get a new au mobile phone by changing the

model or purchasing an extra mobile phone, the "Repair and Delivery Support" membership for the old au mobile phone is automatically canceled.

• Service contents are subject to change without notice.

■ au IC card

The au IC card is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

■ au after-sales service information

Replacement mobile phone delivery service

Repair and Delivery Support members

Spontaneous failure 1st year Free of charge

Spontaneous failure 2nd year or later

Partially damage, water soak, irreparable damage, Theft, loss

Non-Repair and Delivery Support members

Spontaneous failure 1st year No recompense

Spontaneous failure 2nd year or later

Partially damage, water soak, irreparable damage, Theft, loss

Holding over and repair

Repair and Delivery Support members

Spontaneous failure 1st year Free of charge

Spontaneous failure 2nd year or later

Partially damage Customer charge

Water soak, irreparable damage Customer charge

Theft, loss No recompense

See table of "Replacement mobile phone delivery service (Member) Customer charge"

Free of charge (threeyear warranty)

The upper limit: 5,000 yen

10,000 yen

Forinquiries,call:CustomerServiceCenter Forgeneralinformation,chargesandoperationinformation

Businesshours9:00−20:00(7daysaweek) Fromﬁxed -lin ephone s:



007 7-7-111

PRESSINGZEROWILLCONNECTYOUTOANOPERATOR AFTERCALLING157ONYOURauCELLPHONE.

Incas eabov enumbersa reno tavail able (tollfree)



0120-977-033

Forlossortheft

Businesshours:24hourslivesupport Fromﬁxed -lin ephone s:



0077-7-113

Incaseabovenumbersarenotavailable(tollfree)



0120-925 -314

Fromaumobilephones:

157

withoutareacode



(exceptOkinawa)

(Stoptheservice)(tollfree)

Fromaumobilephones:

113



withoutareacode

0120-977- 699

(tollfree)

(Okinawa)

RepairandDeliverySupportCenter



Forloss,theft,damage

Businesshours9:00−20:00(7daysaweek) Fromﬁxed-linephones/aumobilephones:

MobilephoneandPHSoperatorscollectandrecycleunused telephones,batteriesandbatterychargersatstoresbearingthe logoregardlessofbrandandmanufacturertoprotecttheenvironment andreusevaluableresources.

Soldby:KDDICORPORATION, OKINAWACELLULARTELEPHONECOMPANY Manufacturedby:SonyMobileCommunicationsInc.

(tollfree)

0120-925-919

濡れた状態での充電は、異常な発熱・焼損などの原因となり大変危険です。

November2017,1stEdition

1311-3983.1

Non-Repair and Delivery Support members

Spontaneous failure 1st year Free of charge

Spontaneous failure 2nd year or later

Actual cost

Partially damage

Water soak, irreparable damage

Theft, loss No recompense (model

change)

* Charge amounts are all tax excluded

Replacement mobile phone delivery service (Member) Customer charge

Conditions: Basic charge

1st time 5,000 yen/

Longtime user benefit

2nd time 8,000 yen/

Longtime user benefit

Conditions: WEB

機なし割引

割引

(Discount for web application)*2 and

(Discount for nonuse of substitute)*3 applied

1st time 4,000 yen/

Longtime user benefit

2nd time 7,000 yen/

Longtime user benefit

Conditions: Only substitute)

代用機なし割引

applied

1st time 4,500 yen/

Longtime user benefit

2nd time 7,500 yen/

Longtime user benefit

(Discount for nonuse of

3,000 yen

6,000 yen

2,000 yen

5,000 yen

2,500 yen

5,500 yen

代用

* Charge amounts are all tax excluded *1 This discount applies to customers who have used au for three

years (25 months) or more, and all the lines within that customer's Family Discount. For customers using a data communication device or tablet, this discount applies to customers who are subscribed to a set discount (WIN Single Set Discount or Smartphone Set Discount) and have been under the contract of the line eligible for the set discount for three years or more.

WEB割引 (Discount for web application): 500 yen reduction from the customer charge is applied for application of “Replacement mobile phone delivery service” via au homepage.

A substitute mobile phone is not rent for "WEB割引 (Discount for web application)", instead, "代用機なし割引 (Discount for nonuse of substitute)" is also applied together.

*3 代用機なし割引 (Discount for nonuse of substitute): 500 yen

reduction from the customer charge is applied if you do not use a substitute mobile phone when using "Replacement mobile phone delivery service". For details, refer to au homepage.

Online Reception Desk (24 hours a day over the Internet)

*Reception only from PC or smartphone

https://www.au.com/support/service/mobile/trouble/repair/ application/ (Japanese)

❖Information Replacement mobile phone delivery service

•

When you have trouble with your au mobile phone, replacement mobile phone (same model, same color

) is delivered by calling to. Return your damaged mobile phone within 14 days after the replacement mobile phone is delivered.

JKLMN

*1 If the same model in the same color is difficult to provide, a

replacement mobile phone of a model and a color that are specified by KDDI is provided.

• Available up to twice in a year from the day you use this

service as a start day. If you do not use this service in the past year for the subscription to this service, it will be 1st and if you use, it will be the 2nd.

* For details, refer to au homepage.

• In the event of theft or loss, when reissue of au IC card is

needed at the same time of using this service, 1,900 yen will be applied separately as a charge of reissue.

Holding over and repair

•

Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.

• You cannot receive a refund for the replacement of the outer

casing due to stains, scratches, paint removal, etc. on the outer casing.

SIM unlock

The product supports the SIM unlock. By unlocking SIM lock, you can use non-au SIM cards.

• The SIM unlock service is provided at the au homepage and

au shops. Some services, functions, etc. may be unavailable when using

•

non-au SIM card. The Company is not liable for any operations.

• For settings after the SIM unlock, operate from the Home

screen, [ ][Settings][System][About phone] [Status][SIM status][SIM card status].

• For details, refer to the au homepage.

https://www.au.com/english/support/contract/simcard/

Peripheral devices

• Sony Mobile TV antenna cable 02 (02SOHSA)

Sony Mobile Desktop Holder 02 (02SOPUA) (sold separately)

•

TypeC Common AC Adapter 01 (0601PQA) (sold separately)

•

TypeC Common AC Adapter 02 (0602PQA) (sold separately)

• Common AC Adapter 05 (0501PWA) (sold separately)

• Common DC Adapter 03 (0301PEA) (sold separately)

•

MicroB-TypeC conversion adapter (0601PHA) (sold separately)

• au Carrying Case G Black (0106FCA) (sold separately)

*1 Use the Attachment 52B. *2 For use, MicroB-TypeC conversion adapter (sold separately) is

needed.

❖Information

• Accessories can be purchased from the au Online Shop.

http://onlineshop.au.com (Japanese)

Main specifications

Display

Weigh t

Dimension (W x H x T)

Internal memory

Approx. 5.2 inches TRILUMINOS® Display for mobile Approx. 16.77 million colors

1,080 x 1,920 dots

Approx. 156g

Approx. 73mm × 148mm ×

7.4mm (thickest part: approx.

8.1mm)

ROM: Approx. 64GB RAM: Approx. 4GB

Image pickup device (type)

Camera pixels

Continuous call time

Continuous stand-by time

Charging time

Continuous Full Seg watching time

Continuous 1Seg viewing time

Continuous tethering time

Wi-Fi®

tethering maximum

connection number

In Japan

Overseas (GSM)

In Japan

Overseas (GSM)

Camera: Backside illumination layered CMOS Front camera: Backside illumination layered CMOS

Camera: Effective pixels Approx.

19.2 million pixels Front camera: Effective pixels Approx. 1.32 million pixels

Approx. 1,420 min.

Approx. 660 min.

Approx. 420 hours

Approx. 370 hours

Using TypeC Common AC Adapter 01 (sold separately): Approx. 160 min. Using TypeC Common AC Adapter 02 (sold separately): Approx. 160 min.

Approx. 8 hours 10 min.

Approx. 9 hours 40 min.

Approx. 460 min.

Bluetooth® function

Communication type

Output

Compliant with Bluetooth® standard Ver.5.0

Compliant with Bluetooth

standard Power Class 1

Communication coverage distance

Supported Bluetooth profile

Within 10 m with good visibility

H S P, HF P, PB AP*3, A2DP, apt-X,

AV RC P, SP P, O PP, H ID , H O GP,

MAP, DUN

, GATT, PAN-NAP,

PAN U

Radio frequency band

*1 Varies by obstruction between communication devices or radio

wave reception status.

*2 It is a specification according to purpose of use of Bluetooth®

device and is defined by Bluetooth

*3 Some contacts data may not be displayed correctly on the other

party's device.

*4 Supported to some car navigation systems. For use, refer to the

au homepage.

2.4 GHz band (2,400 MHz 2,483.5 MHz)

standard.

❖Information

•

The continuous call time, continuous stand-by time, continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.