21919 30th Drive SE
Bothell, WA 98021-3904
USA
Telephone: 1-888-482-9449 or 1-425-951-1200
Fax: 1-425-951-1201
SonoSite Ltd
Alexander House
40A Wilbury Way
Hitchin, Herts
SG4 OAP UK
T: +44-1462-444800
F: +44-1462-444801
Caution:
M-Turbo, SiteLink, SonoCalc, SonoHD, SonoMB, and SonoSite are registered trademarks or trademarks of SonoSite, Inc.
DICOM is the registered trademark of the National Electrical Manufacturers Association for its standards publications relating to digital communications
of medical information.
Non-SonoSite product names may be trademarks or registered trademarks of their respective owners.
Index ........................................................................................................................ 51
iv
Chapter 1: Introduction
Before servicing the M-Turbo ultrasound system, please read this manual. The information applies only to the
SonoSite M-Turbo ultrasound system product manufactured after December 5, 2007.
The ultrasound system has multiple configurations and feature sets. All are described in this service manual but
not every option may apply to your system. System features depend on your system configuration, transducer, and
exam type.
Refer to the M-Turbo Ultrasound System User Guide for additional information regarding safety, system controls,
operation, capabilities, and specifications.
Audience
The intended audience of this manual is properly trained field and in-house service personnel.
Conventions
These conventions are used in this service manual:
•A WAR NIN G describes precautions necessary to prevent injury or loss of life.
•A Caution describes precautions necessary to protect the products.
• Numbered steps must be performed in a specific order.
• Bulleted lists present information in list format but do not imply a sequence.
Labeling symbols are in the user guide.
Contact Information
Questions and comments are encouraged. SonoSite is interested in your feedback regarding the service manual.
If you encounter difficulty with the system, use the information in this manual to help correct the problem. If the
problem is not covered here, contact SonoSite Technical Support as follows:
Technical Support (USA, Canada)1-877-657-8118
Technical Support fax:1-425-951-6700
Technical Support e-mail:service@sonosite.com
SonoSite website:www.sonosite.com (Select Resources > Support & Service)
International Technical Support:Contact your local representative or call (USA) +425-951-1330
European Service Center+44-(0)1462-444-800
Japan Service Center+81-3-5304-5337
e-mail: uk.service@sonosite.com
Chapter 1: Introduction1
2Chapter 1: Introduction
Chapter 2: System Overview
About the System
The SonoSite M-Turbo high-resolution ultrasound system is a portable, full featured, general purpose, software
controlled, diagnostic ultrasound system using all digital architecture. The system is used to acquire and display
high-resolution, real-time ultrasound data in 2D, M Mode, Pulsed Wave (PW) Doppler, Continuous Wave (CW)
Doppler, Color Power Doppler (CPD), and color Doppler (Color) or in a combination of these modes.
The system has an electrocardiography (ECG) display feature and supports a 3-lead ECG cable assembly to collect
data for M Mode and Doppler measurements. The system provides measurement capabilities for anatomical
structures and fetal biometry that provide information used for clinical diagnostic purposes. The system has a PW
and CW Doppler audio output feature and cine review, image zoom, labeling, biopsy, measurements and
calculations, image storage and review, printing, and recording capabilities.
The system includes the ability to measure the intima-media thickness (IMT) of the carotid artery using digital
ultrasound images. The IMT measurement of the carotid artery may be used adjunctively with other medical data
obtained by a physician to help assess the cardiovascular health of a patient.
The system includes Digital Imaging and Communications (DICOM) capabilities as well as general computer
communication capabilities to provide the acceptance, transfer, display, storage, and digital processing of
ultrasound images and loops. Security support is also provided to facilitate HIPAA compliance.
The system/transducer is capable of exceeding a TI or an MI of 1.0 in certain operating modes or mode
combinations. The system displays the current output level in terms of one of two bioeffects indices (“Mechanical
Index [MI]” and “Thermal Index [TI]”) in accordance with the AIUM/NEMA Standard for Real Time Display of
Thermal and Mechanical Acoustic Output Indices on Diagnostic Ultrasound Equipment.
Chapter 2: System Overview3
Theory of Operation
AQ BusRF Bus
Acquisition
subsystem
Processing
subsystem
Transduce r
Display
subsystem
Control Bus
Control
subsystem
User
interface
Battery
pack
assembly
Pulser voltage
Video
External video to monitor,,
printer
Power
subsystem
Power
adapter
External power
IrDA
Serial Bus
Logic power
Display power
The M-Turbo ultrasound systemhas seven (7) major functional groups:
•Transducer
•Acquisition Subsystem
• Processing Subsystem
•Display Subsystem
• Control Subsystem
• User Interface Subsystem
•Power Subsystem
Figure 2.1 is a system block diagram that shows the relationship of the functional groups.
Figure 2.1 SonoSite High-Resolution Ultrasound System (M-Turbo) Block Diagram
The Transducer elements convert the pulser voltage to acoustic energy during the transmit portion of the
ultrasound acquisition cycle. The elements convert the acoustic echo to voltage in the receive portion of the
acquisition. The voltage developed on the transducer elements is sensed by the acquisition subsystem. The system
transducers have 64 to 192 elements.
The Acquisition Subsystem consists of the beamformer and interface to the transducer. The beamformer controls
the timing of the transmit pulses to focus the acoustic beam. The beamformer amplifies the low-level received
echos and controls the receive focusing. The system beamformer transmits on up to 128 elements and receives on
64 elements.
The Processing Subsystem includes capabilities for interfacing with the beamformer and performing high speed
processing. The processing subsystem demodulates, filters, detects, and compresses the signal supplied by the
beamformer into display information.
4Chapter 2: System Overview
The Display Subsystem converts the detected ultrasound data into picture elements (pixels). The software user
interface graphics are combined with the ultrasound information and converted to a video stream. The external
video port supports NTSC and PAL format.
The Control Subsystem consists of the central processing unit, program and video memory, permanent image
storage and retrieval memory, external communication interface ports, and connection to the user interface keys.
The control software includes the acoustic power and intensity software subsystem, power group monitors, and a
beamformer monitor. This software guarantees a level of patient safety by ensuring the system is operating within
acoustic power and intensity limits.
The User Interface Subsystem represents the software interface and form factor. The software interface is the
interaction between the user and the screen layout components. The form factor is the type of physical buttons,
location, and grouping of the buttons and the device size, shape, and weight. Dedicated controls are for high usage
activities and grouped according to the user workflow.
The Power Subsystem provides the system power and protects the hardware from destructive and/or unsafe
conditions by detecting failures in the system through hardware and software monitors. Detection of a fault results
in disabling of the pulser supply, and signaling of an error to the Control Group. The power subsystem includes the
battery pack and battery charging electronics.
Description of Operating Modes
2D Mode2D mode is a two dimensional image of the amplitude of the echo signal. It is used for
location and measurement of anatomical structures and for spatial orientation during
operation of other modes. In 2D, a two-dimensional cross-section of a 3-dimensional soft
tissue structure such as the heart is displayed in real time. Ultrasound echoes of different
intensities are mapped to different gray scale or color values in the display. The outline of the
2D cross-section may be a rectangle, parallelogram, trapezoid, sector, or a full circle,
depending on the particular transducer used. 2D mode can be used in combination with any
other modes.
MModeM Mode is also known as “T-M mode” or “time-motion” mode. It is used primarily for cardiac
measurements such as valve timing and septal wall thickness when accurate timing
information is required.
Ultrasound echoes of different intensities are mapped to different gray scale values in a
scrolling display. M Mode displays time motion information of the ultrasound data derived
from a stationary beam. Depth is arranged along the vertical axis with time along the
horizontal axis. M Mode can be used alone but is normally used in conjunction with a 2D
image for spatial reference. The 2D image has a graphical line (M-line) superimposed on the
2D image indicating where the M Mode beam is located.
Chapter 2: System Overview5
Color
Doppler
(Color)
In color Doppler, a real-time, two-dimensional cross-section of blood flow is displayed. The
2D cross-section may be presented as a rectangle, parallelogram, trapezoid, sector, or a full
circle, depending on the particular transducer used.
The 2D cross-section is presented as a full color display, with various colors being used to
represent the velocity, both positive and negative, of the blood flow echoes. Often, to
provide spatial orientation, the full color blood flow cross-section is overlaid on top of the
gray scale cross-section of soft tissue structure (2D echo). For each pixel in the overlay, the
decision of whether to display VCD, gray scale (echo) information or a blended combination
is based on the relative strength of echoes from the soft-tissue structures and from the red
blood cells.
A high pass filter (wall filter) is used to remove the signals from stationary or slowly moving
structures. Tissue motion is discriminated from blood flow by assuming that blood is moving
faster than the surrounding tissue, although additional parameters may also be used to
enhance the discrimination. The remaining signal after wall filtering may be averaged over
time (persistence) to present a steady state image of blood flow distribution. Variance
information may also be displayed to provide information when large variance is observed in
the velocity information.
Color Power
Doppler
(CPD)
Continuous
Wave (CW)
Doppler
In CPD, a real-time two-dimensional cross-section of blood flow is displayed. The 2D
cross-section may be presented as a rectangle, parallelogram, trapezoid, sector, or a full
circle, depending on the particular transducer used.
The 2D cross-section is presented as a full color display, with various colors being used to
represent the power in blood flow echoes. Often, to provide spatial orientation, the full color
blood flow cross-section is overlaid on top of the gray scale cross-section of soft tissue
structure (2D echo). For each pixel in the overlay, the decision of whether to display CPD, gray
scale (echo) information or a blended combination is based on the relative strength of
echoes from the soft-tissue structures and from the red blood cells.
A high pass filter (wall filter) is used to remove the signals from stationary or slowly moving
structures. Tissue motion is discriminated from blood flow by assuming that blood is moving
faster than the surrounding tissue, although additional parameters may also be used to
enhance the discrimination. The power in the remaining signal after wall filtering may be
averaged over time (persistence) to present a steady state image of blood flow distribution.
CW provides a real-time representation of blood flow and is displayed as a
velocity-versus-time sweeping output. Velocity (or frequency) is presented as the vertical
axis with time along the horizontal axis. The magnitude of the detected signal is represented
as different gray scale values.
CW Doppler mode provides the clinician with the ability to obtain blood flow velocities
focused about a user specified focal region. A continuous transmit waveform of ultrasound
energy with a known frequency is transmitted and focused by the system; on the receive
side, the transducer receive echoes are continuously amplified, focused about the focal
region and converted to a base band quadrature signal. The signal is analyzed by a
quadrature phase detector that establishes two receive channels to allow detection of flow
direction. These two channels are then analyzed by a fast complex Fourier transform (FFT)
circuit to establish the spectrum of frequencies present in the echoes. The data are displayed
as spectrum frequencies with respect to time.
CW can be used alone but is normally used in conjunction with a 2D image for spatial
reference. The 2D image has a graphical line (D-line) superimposed on the 2D image
indicating where the M-mode beam is located.
6Chapter 2: System Overview
Pulsed Wave
(PW) Doppler
PW provides a real-time representation of blood flow and is displayed as a
velocity-versus-time sweeping output. Velocity (or frequency) is presented as the vertical
axis with time along the horizontal axis. The magnitude of the detected signal is represented
as different gray scale values. The ultrasound data is derived from a single area, the sample
volume, on a stationary beam.
PW Doppler mode provides the clinician with the ability to obtain blood flow velocities
about a spatial sample volume. A burst of ultrasound with a known spectrum is transmitted
by the system; on the receive side, the transducer receive echoes are amplified and range
gated at the appropriate depth. The signal is analyzed by a quadrature phase detector that
establishes two receive channels to allow detection of flow direction. These two channels are
then analyzed by a fast complex Fourier transform (FFT) circuit to establish the spectrum of
frequencies present in the echoes. The data are displayed as spectrum frequencies with
respect to time.
PW can be used alone but is normally used in conjunction with a 2D image for spatial
reference. The 2D image has a graphical line (D-line) superimposed on the 2D image
indicating where the M-mode beam is located. The sample volume position (depth) and size
are also indicated on the D-Line.
Additional System Feature Performances
Broadband ImagingThis ultrasound acquisition system uses high resolution broadband technology in
the transmit pulsers, transducer, and receivers. The receive path can capture and
process signals over a wide spectrum, from below 2.0 MHz to beyond 10 MHz. For
each application, the transmit pulse is designed to produce an appropriate
bandwidth. For example, in 2D grayscale imaging, a wide band pulse is used to
support good axial resolution. For Doppler modes, a narrower band pulse is used,
which improves the spectral resolution of the detected Doppler signal.
In addition to transmit pulse control, programmable digital signal processing is used
in the receive path to further refine the bandwidth used to produce the final image.
Digital filters are applied to the digitized received signal to limit and shape the
spectral bandwidth used to generate the displayed output.
Tissue Specific
Imaging
Biopsy GuidanceThe system can display a pair of biopsy guidelines that represent the anticipated
Measurement and
Calculation
Capabilities
In this feature, parameters for signal and image processing are optimized to
maximize the image quality or to obtain the best compromise of resolution and
penetration for different specific clinical applications. These parameters include: the
order of received filters, the bandwidth, the dynamic range, the compression curve,
the gain setting and parameters for compounding frequency band, etc. For
example, different system parameter setups are used for abdominal or peritoneal
scanning. This feature is for ease of use for the operator by automatically setting up
system control parameters rather than manually adjusting settings for best
performance.
path of the biopsy needle. The image of an anatomical target, biopsy guidelines, a
scan plane marker, and a biopsy needle are displayed to assist in guiding the biopsy
needle to the target. The system also provides needle guidance for vascular access
procedures. For additional information, see the biopsy user guides.
The system offers a variety of measurements and calculations, specific to exam type
and transducer. A list of them , and author references, are in the system user guide.
Measurement accuracy is also discussed.
Chapter 2: System Overview7
Continuous Wave
Doppler Audio
Output
The system provides for audio output of the CW velocity information. This can be
presented as stereo information, with flow moving towards the transducer on one
channel and flow away on the other, or as a mono output with the single audio
output representing the summation of the flow directions.
Pulsed Wave Doppler
Audio Output
Electrocardiograph
(ECG) Display
ECG Module
The ECG module allows a representation of the heart electrical activity to be displayed in real time with ultrasound
images acquired and displayed on the system video display.
The ECG module interfaces to the patient through three (3) ECG leads: Right Arm ECG lead (RA), Left Arm ECG lead
(LA), and Left Leg ECG lead (LL). The ECG received signal from the ECG electrodes are isolated, amplified, and
filtered by the ECG module before it is sent to the system for further processing and display.
The ECG module and cable are an integrated assembly. The module receives power from the system. Patient
isolation is provided by the ECG module, allowing the connection and signals to the system to be system-ground
referenced. The isolation between the patient and the system meets the requirements of IEC 601-1 for Type BF
equipment.
The system provides for audio output of the PW velocity information. This can be
presented as stereo information, with flow moving towards the transducer on one
channel and flow away on the other, or as a mono output with the single audio
output representing the summation of the flow directions.
ECG is provided to measure the electrical signal generated by the heart. A three lead
interface: Right Arm (RA), Left Arm (LA) and Left Leg (LL), is provided on the system.
The ECG signal is displayed as an amplitude-versus-time sweeping output.
Amplitude is presented on the vertical axis with time along the horizontal axis.
DICOM
The system features Digital Imaging and Communications (DICOM) capability to provide the acceptance, transfer,
display, storage, and digital processing of single ultrasound images as well as loops of ultrasound images.
IMT
The system includes the ability to measure the intima-media thickness (IMT) of the carotid artery using digital
ultrasound images. The intima is that region of the arterial wall from and including the endothelial surface at the
lumen to the luminal margin of the media. The media layer extends from the intima to the adventitia of the vessel
wall. The adventitia is normally quite echogenic on ultrasound images when compared to the media. The IMT
measurement of the carotid artery may be used adjunctively with other medical data obtained by a physician to
help assess the cardiovascular health of a patient.
System Specifications
This section contains system and accessory specifications and agency approvals. The specifications for
recommended peripherals can be found in the manufacturers’ instructions. See the applicable SonoSite accessory
user guide for information on the accessories.
8Chapter 2: System Overview
System Dimensions
Length: 11.8 in. (29.97 cm)
Width: 10.8 in. (27.43 cm)
Height: 3.1 in. (7.87 cm)
Weight: 8.5 lbs. (3.9 kg) with the C60x transducer and battery installed
Display Dimensions
Length: 8.4 in. (21.34 cm)
Height: 6.3 in. (16 cm)
Diagonal: 10.4 in. (26.4 cm)
Transducers
C11x/5-2 MHz 11 mm curved array (6 ft./1.8 m)
C60x/5-2 MHz 60 mm curved array (5.5 ft./1.7 m)
HFL38x/13-6 MHz 25 mm linear array (5.6 ft./1.7 m)
ICTx/8-5 MHz 11 mm intracavitary array (5.5 ft./1.7 m)
L25x/13-6 MHz 25 mm linear array (7.5 ft./2.3 m)
L38x/10-5 MHz 38 mm linear array (5.5 ft./1.7 m)
P21x/5-1 MHz 21 mm phased array (6 ft./1.8 m)
Imaging Modes
2D (256 gray shades)
Color power Doppler (CPD) (256 colors)
Color Doppler (Color) (256 colors)
Continuous Wave (CW) Doppler
MMode
Pulsed wave (PW) Doppler
Tissue Doppler Imaging (TDI)
Tissue Harmonic Imaging (THI)
Image and Clips Storage
The number of images and clips you can save varies with imaging mode and file format.
Accessories
Hardware, Software, and Documentation
Barcode Scanner
Battery
Biopsy Guide
Carry case
Chapter 2: System Overview9
ECG Cable (6 ft/1.8m)
External display
Footswitch
Kensington Security Cable
Mini-Dock
Mobile Docking System Lite II (MDS Lite II)
Mobile Docking System M Series (MDSm)
Needle Guide
Power supply
Quick Reference Guide
SiteLink Image Manager 4.0
SonoCalc IMT
System User Guide
System AC PowerCcord (10 ft / 3.1 m)
Triple Transducer Connect
Video and printer cables
Cables
See the M-Turbo Ultrasound System User Guide, MDSm User Guide, and the MDS Lite II User Guide for information on
cables.
Peripherals
Peripherals include the following medical grade (conforming to the requirements of EN60601-1) and non-medical
grade (commercial) products. Manufacturer’s instructions accompany each peripheral. System setup instructions
are in the M-Turbo Ultrasound System User Guide. Instructions for using peripherals with the system are in the
applicable SonoSite accessory user guide.
Medical Grade
Black-and-white printer
Recommended sources for printer paper: Contact CIVCO at 1-800-445-6741 or www.civco.com to order
supplies or to find the local distributor.
Color printer
DVD recorder
15” External monitor
Non-Medical Grade
USB Memory Stick
10Chapter 2: System Overview
Temperature, Pressure, and Humidity Limits
Note: The temperature, pressure, and humidity limits apply only to the ultrasound system and transducers.
Operating Limits: System
• 10–40°C (50–104°F), 15–95% R.H.
• 700 to 1060hPa (0.7 to 1.05 ATM)
Operating Limits: Battery
• 10–40°C (50–104°F), 15–95% R.H.
• 700 to 1060hPa (0.7 to 1.05 ATM)
Operating Limits: Transducer
10–40°C (50–104°F), 15–95% R.H.
Shipping/Storage Limits: System without Battery
• -35–65°C (-31–149°F), 15–95% R.H.
• 500 to 1060hPa (0.5 to 1.05 ATM)
Shipping/Storage Limits: Battery
• -20–60°C (-4–140°F), 0–95% R.H.*
• 500 to 1060hPa (0.5 to 1.05 ATM)
* For storage longer than 30 days, store at or below room temperature.
• 10–40°C (50–104°F), 15–95% R.H.
Shipping/Storage Limits: Transducer
• -35–65°C (-31–149°F), 15–95% R.H.
Electrical
Power Supply Input: 100-240 VAC, 50/60 Hz, 2.0 A Max @ 100 VAC.
Power Supply Output 115 VDC, 5.0A Max (system)
Power Supply Output 212 VDC, 2.3A Max (battery)
Combined output not exceeding 75W.
Battery
6-cell, 11.2 VDC, 5.2 amp-hours, rechargeable lithium ion battery pack.
Run time is up to 2 hours, depending on imaging mode and display brightness.
Chapter 2: System Overview11
Electromechanical Safety Standards
EN 60601-1:1997, European Norm, Medical Electrical Equipment–Part 1. General Requirements for Safety.
EN 60601-1-1:2001, European Norm, Medical Electrical Equipment–Part 1. General Requirements for
Safety–Section 1-1. Collateral Standard. Safety Requirements for Medical Electrical Systems.
EN 60601]2]37:2001 + Amendment A1:2005, European Norm, Particular requirements for the safety of ultrasonic
medical diagnostic and monitoring equipment.
CAN/CSA C22.2, No. 601.1]M90, Canadian Standards Association, Medical ElectricalEquipment.Part 1. General
Requirements for Safety (including CSA 601.1 Supplement 1:1994 and CSA 601.1 Amendment 2:1998)
.CEI/IEC 61157:1992, International Electrotechnical Commission, Requirements for the Declaration of the Acoustic
Output of Medical Diagnostic Ultrasonic Equipment.
UL 60601]1 (1st Edition), Underwriters Laboratories, Medical Electrical Equipment] Part 1: General Requirements
for Safety.
EMC Standards Classification
EN 60601-1-2:2001, European Norm, Medical Electrical Equipment. General Requirements for Safety-Collateral
Standard. Electromagnetic Compatibility. Requirements and Tests.
CISPR11:2004, International Electrotechnical Commission, International Special Committee on Radio Interference.
Industrial, Scientific, and Medical (ISM) Radio-Frequency Equipment Electromagnetic Disturbance
Characteristics-Limits and Methods of Measurement.
The Classification for the SonoSite system, SiteStand, accessories, and peripherals when configured together is:
Group 1, Class A.
Airborne Equipment Standards
RTCA/DO]160E:2004, Radio Technical Commission for Aeronautics, Environmental Conditions and Test Procedures
for Airborne Equipment, Section 21.0 Emission of Radio Frequency Energy, Category B.
DICOM Standard
NEMA PS 3.15: 2000, Digital Imaging and Communications in Medicine (DICOM)-Part 15: Security Profiles.
HIPAA Standard
The Health Insurance and Portability and Accountability Act, Pub.L. No. 104-191 (1996).
45 CFR 160, General Administrative Requirements.
45 CFR 164, Security and Privacy.
12Chapter 2: System Overview
Chapter 3: Troubleshooting
This chapter contains information to help you correct problems with system operation and provides instructions
on the proper care of the system, transducer, and accessories.
Periodic Maintenance
There is no recommended periodic or preventive maintenance required for the system, transducers, or accessories.
There are no internal adjustments or alignments required. There are no functions that require periodic testing or
calibration. Performance tests are described in Chapter 5, “Performance Testing” of this manual. Performing
maintenance activities not described in this manual may void the product warranty.
Local regulations may require electrical safety testing.
Contact SonoSite Technical Support for any maintenance questions.
System and Subsystem Diagnosis
This section covers basic diagnostic and troubleshooting procedures you may follow if the system does not
operate properly. To diagnose system failures, consult the referenced diagnostic figures that follow or SonoSite
Technical Suppor t.
Table 3.1: Troubleshooting Subassemblies and Diagnostic Figures
SubassembliesDiagnostic Figures or Table
DICOMTab le 3. 2
DipslayTBA
BatteryTBA
Control PanelTBA
System Repair
The system is repairable through subassembly replacement or through replacement of parts as recommended by
SonoSite in Chapter 4, “Replacement Procedures.” Component level repair of Printed Circuit Board Assemblies is
performed only at the SonoSite repair facility. Replacement of board level components by unauthorized service
facilities voids the SonoSite warranty.
Test Equipment
Test equipment is not required for this troubleshooting section. Troubleshooting test aids include an external
monitor and a spare battery.
Chapter 3: Troubleshooting13
Failure (Assert) Codes
Assert code
The system displays an “assert screen” for hardware and software issues related to main PCBA failures. Main PCBA
failures typically result in “assert codes” that are output to the display. If an assert screen appears, note the assert
code and contact SonoSite Technical Support to clarify the failure. Figure 3.1 shows an assert screen. The assert
code is the bracketed number on the line labeled “C:”.
Figure 3.1 Assert Screen
Verifying a System Assert Code
System asserts are caused by hardware and/or software faults. Hardware asserts typically require main PCBA
replacement. Software asserts can be reset and the system may recover. A simple method to identify the cause of
the assert is identified here:
Assert Cause1Record the assert code.
2Press and release the Power button to power the system down.
3Press the Power button again to power on the system.
• If the system powers on normally, it has recovered from the fault (software assert) and
you may use the system.
• If the assert condition remains, corrective action must be taken; usually replacement of
the main PCBA is required. Contact SonoSite Technical Support for assistance and to
obtain repair parts.
If the Power button is not functional, all sources of power must be removed to allow the
system to power down. I.e., disconnect AC power and remove the battery.
configuration.
Wrong port
number.
Application is not
running.
Printer is offline.
TDICARCH_OPEN_FAILUREWrong Capture
Type selected
TDICPRNT_OPEN_FAILUREWrong Image
settings
Using Ping, verify that the
Printer/Archiver is connected.
• If Ping fails, check the devices IP
address, M-Turbo IP address,
Subnet mask, and Gateway IP
address.
• If Ping is OK, use Verify to check
if device is available.
If Verify fails:
a) Check the Printer/Archiver’s
Port configuration on the
M-Turbo.
b) Ensure that the Printer is
online and the Archiver’s
application is running.
Verify that the Archiver supports
the selected Capture Type setting,
e.g., US Image, SC Image or
US-Ret Image.
Verify that the printer supports
the selected Image settings. E.g,.
Color (RGB) or Grayscale
(Monochrome)
DICOM network
communication
failed
Internal failure
detected
TDNETWORK_OPEN_FAILUREDevice does not
recognize
M-Turbo, rejects
association
TDNETWORK_READ_FAILUREInvalid DICOM
Attribute
Verify that M-Turbo AE Title or IP
address is correctly configured on
the Printer/Archiver.
Note: Some devices require that the
Imaging modality (M-Turbo) be
recognized in order to accept
images. This requires configuration
on the device.
Check M-Turbo Printer DICOM
settings for correctness (e.g., film
size, format)
Chapter 3: Troubleshooting15
16Chapter 3: Troubleshooting
Chapter 4: Replacement Procedures
Screws (2)
Caution:
Caution:
Always use correct ESD procedures. ESD damage is cumulative and may not be noticeable at first.
Initial ESD symptoms may be slightly degraded performance or image quality.
All fasteners should be torqued to 5.5 inch pounds except where noted.
Display Replacement
Required Parts
Service Assembly, LCD Display, M-Turbo (P08659)
Required Tools
• #1 Phillips screwdriver
• Torque screwdriver, 2.0–10.0 inch pounds (0.23–1.1 newton meter)
• An anti-static mat
• A wrist grounding strap
Display Removal
Display
Removal
Figure 4.1 System Rear
1Remove the battery from the system.
2Remove the two screws from the back of the system per Figure 4.1.
Chapter 4: Replacement Procedures17
3Lay the system on the top, and remove the two screws from the bottom of the system per
Screws (2)
Figure 4.2.
Figure 4.2 System Bottom
4Turn the system over, fully open the display, and lift off the Control Panel per Figure 4.3.
Figure 4.3 Control Panel Removal
18Chapter 4: Replacement Procedures
5Disconnect the two connectors from the display to the Main PCBA per Figure 4.4.
Connectors (2)
Remove Screw Caps and
Screws (2)
Display rear enclosure slides
up
Figure 4.4 Display Connectors
6The replacement Display Assembly does not include the Display Rear Enclosure. Remove
the Display Rear Enclosure by removing the two screw caps, two screws, and then sliding
the rear enclosure up and away from the display as show in Figure 4.5.
Figure 4.5 Remove Display Back Enclosure
Chapter 4: Replacement Procedures19
7Remove the four screws from the Display Hinges per Figure 4.6.
Screws (4)
Figure 4.6 Display Screws
Display Replacement
Display
Replacement
Test the Display
Test Display1Replace the battery or attach an external power supply.
1Set the new display in place.
2Install the four hinge screws that hold the Display in place. Torque the screws to 5.5 inch
pounds.
3Reinstall the Display Rear Enclosure, screws (2) and screw caps.
4Connect the two connectors that connect the Display to the Main PCBA.
5Place the Control Panel in place.
6Reinstall the four screws that hold the Control Panel in place. Torque the screws to 5.5 inch
pounds.
2Press the Power key to apply power to the system.
3Verify the display operates correctly.
20Chapter 4: Replacement Procedures
Control Panel Subassembly Replacement
Required Parts
One of the following:
• P08856 Service Assembly, Control Panel M-Turbo, English
• P08878 Service Assembly, Control Panel M-Turbo, French
• P08879 Service Assembly, Control Panel M-Turbo, German
• P08880 Service Assembly, Control Panel M-Turbo, Italian
• P08881 Service Assembly, Control Panel M-Turbo, Spanish
• P08882 Service Assembly, Control Panel M-Turbo, Portuguese
Required Tools
• #1 Phillips screwdriver
• Torque screwdriver, 2.0–10.0 inch pounds (0.23–1.1 newton meter)
• An anti-static mat
• A wrist grounding strap
Caution:
Always use correct ESD procedures. ESD damage is cumulative and may not be noticeable at first.
Initial ESD symptoms may be slightly degraded performance or image quality.
Control Panel Removal
Control Panel
Removal
1Remove the two screws from the rear of the system per Figure 4.1.
2Remove the two screws from the bottom of the system per Figure 4.2.
3Turn the system over, fully open the display, and lift off the Control Panel per Figure 4.3.
Control Panel Replacement
Control Panel
Replacement
1Place the new control panel in place.
2Install the four screws removed in “Control Panel Removal” on page 21. Torque the screws
to 5.5 inch pounds.
Chapter 4: Replacement Procedures21
Main System Disassembly for Repair and/or Replacement
Required Parts
Parts for the Main System Repair could include any of the following:
• P08939 Service Assembly Main PCBA, M-Turbo
• P08850 Service Assembly Power Supply, M-Turbo
• P05470 Service Assembly TGC, MicroMaxx (compatible with MicroMaxx and M-Turbo)
• P05473 Service Assembly Speaker, M-Turbo
• Nest Frame Assembly, M-Turbo (order these parts individually as necessary)
• P00364 Connector, Interposer (Qty 8)
• P00924 Screw, Shoulder, Thrust Plate (Qty 4)
• P00353 Wear Plate
• P00646 Spring, Thrust Plate (Qty 4)
• P07750 Nest Frame
• P03834 Shield, Perimeter, Long (Qty 2)
• P03833 Shield, Perimeter, Short (Qty 2)
• P08200 M2.5-.45x10 Socket Head Cap Screw (Qty 4)
Required Tools
• #1 Phillips screwdriver
• Torque screwdriver, 2.0–10.0 inch pounds (0.23–1.1 newton meter)
•2 mm allen key
•Scissors
•Q-Tips
• An anti-static mat
• A wrist grounding strap
Caution:
Always use correct ESD procedures. ESD damage is cumulative and may not be noticeable at first.
Initial ESD symptoms may be slightly degraded performance or image quality.
System Disassembly
System
Disassembly
1Remove the battery.
2Remove the control panel from the system following the removal procedures in “Control
3Remove the 4 remaining screws from the bottom of the system.
4Remove the bottom enclosure. This exposes all of the replaceable parts for the main system
Panel Removal” on page 21.
per Figure 4.7.
22Chapter 4: Replacement Procedures
Major System Components
Nest frame
assembly
TGC assembly
SpeakerSpeaker
Power supply
Main PCBA
SD Card
Daughter-card
Connectors
Retaining clips
Figure 4.7 System Components
Speaker Replacement
Caution:
Use caution when removing the left speaker connector to prevent damage to the Main PCBA
components around the connector.
Speaker
Replacement
1Press on the connector release and pull the connector out of the receptacle.
2Gently pry off the retaining clip with a flat bladed pry tool. See Figure 4.8.
3Replace the speakers by reversing steps 1-2.
Figure 4.8 Speaker Replacement
Chapter 4: Replacement Procedures23
Power Supply PCBA Replacement
Power supply
shield
Power Supply
Removal
1Gently pry the shield from the power supply and set it aside. This part will be used in
reassembly. Note that the shield fits only one way. See Figure 4.9.
Figure 4.9 Power Supply Shield
2Remove the 7 screws that hold down the power supply PCB per Figure 4.10.
3Gently lift the power supply away from the Main PCBA.
4Install the new Power Suppply PCBA by reversing steps 1-3.
24Chapter 4: Replacement Procedures
Power supply
screws (7x)
Figure 4.10 Power Supply Screws
SD Card Daughter-card
SD Card Daughter-card
under copper tape
SD Card
Daughter-card
screws (4x)
Long screw
SD Card
1Carefully remove the copper tape from the SD Card Daughter-card. See Figure 4.11.
Daughter-card
Removal
Figure 4.11 SD Card Daughter-card copper tape
2Remove the 4 screws that hold down the SD Card Daughter-card per Figure 4.12. Note the
location of the one longer screw for reassembly.
3Gently lift the SD Card Daughter-card straight up away from the Main PCBA.
Figure 4.12 SD Card Daughter-card screws
Chapter 4: Replacement Procedures25
SD Card
Copper tape applied to
side of Power Supply
Frame
Ventilation cut-outs
SD Card
Daughter-card
alignment pins
Note: Kapton tape is used to
retain the SD Cards in place
Daughter-card
Replacement
1Remove Power Supply frame assembly from the Main PCBA.
2Apply one strip of 1” x 5” self adhesive copper tape to the edge of the Power Supply frame
as shown in Figure 4.13.
3The copper tape must be cut away from the ventilation holes in the frame or failure of the
Main PCBA will occur.
Figure 4.13 SD Card Daughter-card copper tape
4Place the Power Supply frame back onto the Main PCBA.
5Place the Power Supply PCBA in the frame and secure with the 7 screws
6Install the SD Card Daughter-card onto the Main PCBA frame using the alignment
holes/pins on the card and frame.SeeFigure 4.14.
Caution: Improper installation of the SD Card Daughter-card will cause all or part of the
internal image storage memory to not be recognized by the system.
7Install the screws ensuring proper location of longer screw.
26Chapter 4: Replacement Procedures
Figure 4.14 SD Card Daughter-card alignment
8Fold the copper strip installed in Step 1 over the top of the SD Card Daughter-card.
9Install a second strip of 1” x 5” self-adhesive copper tape over the SD Card Daughter-card on
the edge closest to the Power Supply frame as show in Figure 4.15.
Figure 4.15 Copper Tape Installation
10 Install a third strip of 1” x 5” self-adhesive copper tape over the SD Card Daughter-card as
shown in Figure 4.16.
Figure 4.16 Copper Tape Installation
11 The adhesive on the copper strips must be activated by rubbing the entire surface of the
copper tape using a Q-tip as shown in Figure 4.17.
Chapter 4: Replacement Procedures27
Figure 4.17 Activating Copper Tape Adhesive
Note: Rub the entire surface
of the copper tape to ensure
proper adhesion.
TGC knobs (3)
TGC PCBA Replacement
TGC PCBA
Removal
1Remove the Control Panel if not already removed.
2Remove the TGC knobs identified in Figure 4.18.
Figure 4.18 TGC Knobs
28Chapter 4: Replacement Procedures
3Remove the flex cable from the TGC PCB by lifting on the flex release tab. See Figure 4.19.
Release tabsScrews (2)
Screws (3)
4Remove the flex cable from the Main PCBA by lifting gently on the flex release tab.
5Remove the two screws holding the TGC PCBA in place.
6Reverse steps 1-5 to reinstall the TGC PCB.
Figure 4.19 TGC PCBA Removal
Main PCBA Replacement
Main PCBA
Removal
1Remove the Power Supply PCBA, SD Card Daughter-card, and TGC PCBA as described in the
2Remove the 3 screws holding the Main PCBA in place per Figure 4.20. Dissconnect the
previous steps.
speaker wires from the Main PCBA.
Figure 4.20 Main PCBA Screws
Chapter 4: Replacement Procedures29
Figure 4.21 Nest Frame Top Screws
2.5mm Socket Head Cap
Screws (4x)
3Turn the system over.
4Remove the 4 Socket Head Cap Screw as shown in Figure 4.21. This releases the Nest Frame
and will allow the Main PCBA to be removed.
5As you remove the nest frame assembly from the PCBA, tilt the PCBA and enclosure to
almost vertical to avoid spilling the Interposer Connectors from the assembly.
6Lift on the edge of the Main PCBA closest to the system handle.
30Chapter 4: Replacement Procedures
Main PCBA
Replacement
Replace the Main PCBA by following the reverse of the removal procedure. Do not tighten all the
screws until everything is in place.
1Replace the Main PCBA.
2Reinstall the Nest Frame Assembly. The Nest Frame Socket Head Cap Screws should be
torqued to 4.5 inch pounds
3Reconnect the speaker wires.
4Reinstall the Power Supply PCBA.
5Reinstall the SD Card Daughter-card and copper tape.
6Reinstall the TGC assembly.
7Reinstall the shield to the Power Supply.
8Tighten all screws to their specified torque of 5.5 inch pounds.
9Reinstall the Control Panel.
10 Reinstall the bottom enclosure.
Chapter 4: Replacement Procedures31
32Chapter 4: Replacement Procedures
Chapter 5: Performance Testing
Overview
WAR NIN G:
To obtain 2D images, SonoSite recommends using the RMI 413A Soft Tissue Phantom or the RMI 403 GS
Multipurpose Phantom. A .7db/cm phantom is required for performing penetration measurements. Any
equivalent .7db/cm Phantom is acceptable.
When making penetration measurements on a phantom, apply the phantom reference value and tolerance to the
measurement.
Some features and capabilities are optional and therefore may be uavailable to test.
Critical Test Function — A failure of the system functions tested in this section could affect
safety or effectiveness of the system adversely. While performing the steps in this section, verify
that the images on the system display and on the external monitor are acceptable.
Test Equipment
• SonoSite ultrasound system under test
• C60x/5-2 MHz transducer
• P21x/5-1 MHz transducer
• RMI 413A Soft Tissue Phantom, RMI 403 GS Multipurpose Phantom, or equivalent. A referenced .7db/cm
phantom is required for performing penetration measurements.
• Video Printer
• External Monitor
•Acoustic gel
Setting Up Performance Tests
Set up
Performance
Te st s
1Attach the C60x/5-2 MHz transducer to the system.
2Select Gen for optimization and OB for exam type.
3Couple the transducer to the phantom, adjusting gain settings and transducer for a proper
phantom image (e.g., pins are high-level echoes positioned in straight lines; cysts are
sonolucent, edges are sharp, and graphite particles of the phantom are mid-grays).
Chapter 5: Performance Testing33
Basic Operational Tests
Basic System
Operation
Te st s
1Verify that the correct transducer name appears in the upper right corner of the system
display.
2Verify proper date and time.
3Verify that the scan plane orientation mark in the image located near the skinline
corresponds to element #1 on the transducer. To test, put your finger on the probe and run
it across the transducer face. Your finger touching the transducer face should appear at the
orientation mark on the display image format.
4Verify that all of the keyboard keys are functional. Verify that all controls operate smoothly
over their full range and that the system responds properly.
5Verify that all of the softkeys are functional.
6Verify that as the Gain controls are increased and decreased, there is a corresponding
increase and decrease in echo intensity.
7Capture a Cineloop buffer. Exercise the Cineloop controls and verify proper operation.
8Close the lid and verify the unit goes into sleep mode. Open the lid and verify the unit
returns to normal operation.
9Verify the airflow from the vent on the left side of the system is blowing out.
2D Performance Tests
2D Performance / Image Quality
Test 2D
Performance
and Image
Quality
1Use a C60x/5-2 MHz transducer in 2D mode.
2Adjust the position of the C60x/5-2 MHz transducer on the phantom.
3With the array pointing down and the orientation mark to the operator’s left, element #1
corresponds with the left side of the array.
4Use the 2D system controls to obtain a clear image that shows both the horizontal and
vertical rows of pins.
5Verify that the ultrasound image appears uniform in both the axial and lateral direction,
with no dropouts or intensity variations.
6Verify that the cystic structure at the focal zone is clearly differentiated from the
surrounding tissue and is echo-free, while solid tissue with numerous echo sources, appears
solid.
7Press the Freeze key and then save the image. Press the Freeze key again to return to live
imaging.
34Chapter 5: Performance Testing
Axial Measurement Accuracy
Note: Measurements must be performed while the image is frozen.
Set Up Axial
Measurement
Accuracy
Test Axial
Measurement
Accuracy
1Acquire the image.
2Press the Freeze key.
3Press the Caliper key. The caliper appears on the image display. (See the M-Turbo Ultrasound
System User Guide, if necessary, for caliper operation.)
4Use the touchpad to position one of the calipers.
5Press the Select key to fix the caliper and enable the other caliper.
6Use the touchpad to move the other caliper. The results update as you move the caliper, and
the measurement is complete when you finish moving the calipers. (Press the Select key to
alternate the active caliper, and adjust the measurement with the touchpad.)
1Measure the distance, center to center, of any two pins that are 5-12 cm apart vertically.
2Verify that the distance measured is within the tolerance listed in Tab le 5 .1.
Lateral Measurement Accuracy
Set Up Lateral
Measurement
Accuracy
Test Lateral
Measurement
Accuracy
Perform “Set Up Axial Measurement Accuracy” on page 35.
1Measure the distance, center to center, of any two pins that are 4-10 cm apart horizontally.
2Verify that the distance measured is within the tolerance listed in Tab le 5 .1.
3Press the Freeze key to return the system to live 2D mode.
Table 5.1: System Measurement Accuracy
MeasurementsTolerance
Axial Distance +/- 2%
Lateral Distance +/- 2%
Penetration
Caution:
Te st
Penetration
A referenced .7db/cm phantom is required for performing penetration measurements
1Adjust the system controls to obtain a clear image that shows the limits of echo penetration
as shown in Table 5. 2.
2Set the system exam type and optimization mode settings to the values shown in Table 5. 2.
3Measure from the center of the skinline to the deepest vertical position—where the scatter
echoes start to break up and tissue definition is lost.
4When making penetration measurements on a phantom, apply the phantom reference
value and tolerance to the measurement.
5Press the Freeze key and then save the image. Press the Freeze key again to return to live
imaging.
Chapter 5: Performance Testing35
Table 5.2: Imaging Performance
Imaging
Performance
Exam typeNerveOBOBSmall
OptimizationGenGenGenResResResPen
2D Penetration6.8cm14.0 cm6.5 cm4.5 cm4.3 cm5.7 cm21.0 cm
C11xC60xICTxHFL38L25xL38xP21x
Additional Performance Tests
Color Doppler (Color)
Test Colo r1Connect any transducer.
2Press the Color key. “Color” should be annotated in the top left corner of the display.
3A Region of Interest (ROI) box is displayed on top of the grayscale image. Use the touchpad
to move the CPD ROI. Verify that the ROI moves to the new position on the display.
4Adjust the Depth control for minimum depth in the image.
5Adjust the Gain control so that color speckles just appear inside the ROI box.
6Gently tap the face of the transducer and observe that the ROI box fills with color
information.
7Press the Freeze key and then save the image. Press the Freeze key again to return to live
imaging.
SupBreastABD
Parts
Color Power Doppler (CPD)
Test CP D1Connect any transducer.
2Press the Color key. A Region of Interest (ROI) box is displayed on top of the grayscale image.
3Press the Color softkey to switch to CPD. “CPD” should be annotated in the top left corner
of the display.
4Adjust the Depth control for minimum depth in the image.
5Adjust the Gain control so that color speckles just appear inside the ROI box.
6Gently tap the face of the transducer and observe that the ROI box fills with color
information.
36Chapter 5: Performance Testing
MMode Imaging
Test M Mod e
Imaging
1Attach a C60x transducer and acquire an image.
2Press the MMode key for the M Mode sample line.
3Position the M Mode sample line over the image using the touchpad.
4Press the MMode key again to turn on M Mode.
5Select the desired sweep speed from the on-screen menu (slow, med, or fast). The on-screen
menu will show the selected sweep speed.
6Press the Freeze key to freeze the image. Save the image. Press the Freeze key again to
return to live imaging.
7Press the 2D key to return to 2D imaging.
Tissue Harmonic Imaging
Test THI
Imaging
1Attach the C60x transducer and acquire an image.
2Set the depth to maximum and note the depth at which echo information is lost.
3Press the THI key on the control panel so it displays THI on the display. Tissue Harmonic
Imaging in now active.
4Observe a decrease in dot size and a significant loss in penetration due to the higher
frequency. Image resolution increases.
5Press the Freeze key and then save the image. Press the Freeze key again to return to live
imaging.
6Press the THI key again to turn off Tissue Harmonic Imaging.
Pulsed Wave (PW) Doppler Imaging
Test PW
Doppler
Imaging
1Attach the P21x transducer.
2Press the Doppler key for the Doppler sample gate.
3Press the Doppler key again for the Doppler spectral trace.
4Place a large drop of ultrasound gel on the transducer lens.
5Adjust the Gain control as necessary and then gently tap the top of the gel and observe a
reflection on the spectral trace and the sound from the speakers.
6Press the Freeze key and then save the image. Press the Freeze key again to return to live
imaging.
7Press the 2D key to return to 2D imaging.
Chapter 5: Performance Testing37
Continuous Wave (CW) Doppler Imaging
Test CW
Doppler
Imaging
1Attach the P21x transducer.
2Press the Patient key.
3Select the Cardiac exam type.
4Press the Done softkey.
5Press the Doppler key for the Doppler sample gate.
6Press the PW softkey to switch to CW Mode.
7Press the Doppler key again for the Doppler spectral trace.
8Place a large drop of ultrasound gel on the transducer lens.
9Adjust the Gain control as necessary and then gently tap the top of the gel and observe a
reflection on the spectral trace and the sound from the speakers.
10 Press the Freeze key and then save the image. Press the Freeze key again to return to live
imaging.
11 Press the 2D key to return to 2D imaging.
Image Quality Verification Test/Livescan
• Products with replaced subassemblies, or products that have been otherwise disassembled, must undergo an
Image Quality Verification Test/Livescan.
• The Image Quality Verification Test/Livescan should be performed after successfully completing all applicable
performance tests listed prior in this chapter.
• The test is completed before returning the system to service.
• A certified sonographer must perform the test.
• The Livescan test performed is at the discretion of the Sonographer and will represent their acceptance of a
successful service event.
• Review all saved images and verify that the images are displayed properly.
Printer
Test Print e r
Operation
1Verify proper printer type is configured in the system Setups page.
1Press the print button and verify that the printer begins to print an image. After the image
begins to emerge from the printer, press the print button again. The printer should ignore
the second print command.
2Verify the proper content of the printed image.
38Chapter 5: Performance Testing
Battery Charging
Test Batt e r y
Charging
Operation
Video Output
Caution:
Test Video
Output
1Remove the system from the docking system and insert a battery into the system.
2Press the Power key to turn the system on. Allow the battery to discharge. The battery
indicator icon on the display, below the Transducer Type indicator, will extinguish from left
to right as the battery discharges.
Note: The Power and Sleep delays in the Setup page should be selected to “Off” to properly
perform this test. The battery may take 1–2 hours to discharge.
3Reattach the system to the Docking System and attach the AC power cord to the power
connector.
4Note that the battery indicator indicates that the battery is charging. The sections of the
battery indicator will light sequentially from left to right as the battery charges.
Use only the recommended video monitor or printer when verifying the video output at the
video receptacle.
1Attach an external video monitor to the video connector using the video cable.
2Turn on the system power and verify that the video on the external monitor matches the
video on the system display.
If the video does not appear similar, or there is no display on the external monitor, see
Chapter 3, “Troubleshooting” for troubleshooting procedures.
Chapter 5: Performance Testing39
40Chapter 5: Performance Testing
Appendix A: Replacement Parts List
1
2
3
The following tables contain all the field-replaceable parts for the M-Turbo ultrasound system. Quantities are one
unless otherwise noted.
Display
Table A.1: Display
Find NumberPart NumberDescription
1P08659Service Assembly Display M-Turbo
Note: The Display Assembly does not include the rear Display Enclosure (item
3). This should be retained from the unit being replaced.
P08856Service Assembly Control Panel, M-Turbo, English
P08878Service Assembly Control Panel, M-Turbo, French
P08879Service Assembly Control Panel, M-Turbo, German
P08880Service Assembly Control Panel, M-Turbo, Italian
P08881Service Assembly Control Panel, M-Turbo, Spanish
P08882Service Assembly Control Panel, M-Turbo, Portuguese
42Appendix A: Replacement Parts List
System
3
44
6
5
2
1
Table A.3: System
Find NumberPart NumberDescription
1P07442SD Card Daughter-card
2P092022GB SD Card
not shownP09216-01Copper Tape for SD Card Daughter-card (Note: Part number referenced is
per inch of copper tape. Approximately 15 inches of 1” wide tape is required
per system.)
3P08850Service Assembly, Power Supply, M-Turbo
4P03872Service Assembly, Speaker
5P08939Service Assembly Main PCBA, M-Turbo
Note: This part does not include the transducer nest frame assembly. Those
parts must be ordered separately if needed to complete the replacement of the
Main PCBA.
6P05470Service Assembly, TGC PCB
Not shownP00361Foot
Appendix A: Replacement Parts List43
Figure A.1 Power Supply, P08850
Figure A.2 Speaker Assembly, P03872
44Appendix A: Replacement Parts List
Figure A.3 TGC Assembly, P05470
1
2
3
Table A.4: TGC Assembly
Find NumberPart NumberDescription
1P02317Assembly, PCB, TGC
2P06287Knob, TGC
3P02308FFC, 12 Position Jumper
Figure A.4 Main PCB Assembly, P08939
Appendix A: Replacement Parts List45
Transducer Nest Frame Assembly
2
6
1
7
5
4
3
Figure A.5 Nest Frame Parts
Table A.5: Nest Frame Assembly
Find NumberPart NumberDescription
1P07750Nest Frame Assembly
2P00364Connector, Interposer (8x)
3P03833Shield, Perimeter, Short (2x)
4P03834Shield, Perimeter, Long (2x)
5P00924Screw, Shoulder, Thrust Plate (4x)
6P00353Wear Plate
not shownP00646Spring, Thrust Plate, .047 wire (4x)
7P08200Socket Head Cap Screw, M2.5-.45x10mm (4x)
Ordering Replacement Parts
To order parts, contact SonoSite Technical Support as indicated in “Contact Information” on page 1.
46Appendix A: Replacement Parts List
Appendix B: Service Event Report
The Service Event Report provides information about product failures to the manufacturer and to authorized
service facilities, which provide approved warranty services for SonoSite products. For all repairs completed,
complete the form and return a copy of it to the following address:
SonoSite, Inc.
Technical Suppor t
21919 30th Drive SE
Bothell, Washington 98021
USA
To co nt a c t SonoSite Technical Suppor t , s e e“Contact Information” on page 1.
Appendix B: Service Event Report47
Service Event Report Form
48Appendix B: Service Event Report
Service Event Report Instructions
Instructions for completing the Service Event Report
Sections highlighted in yellow must be completed for SonoSite to accept the Service Event Report. If additional information is
required for certain circumstances you will be advised.
Forward the completed form to:
Email: service@sonosite.com
Fax: +1-425-951-6700
Service Type
xOut of Box Failure: the item has arrived from SonoSite with failures.
xWarranty Service: the item has failed after arrival and is covered by either the included warranty or a valid extended
warranty.
xOut of Warranty Service: the item has failed and it is no longer covered by a warranty.
Parts Status
xCheck One.
Service Provider
xName: the name of the technician performing the work.
xProvider Reference: a unique number used by the Provider to track Service Event Reports. Any format is acceptable.
xCompany: the name of the Distributor or authorized repair facility.
xAddress: the address replacement parts will be shipped to.
xDate Reported: the date the failure was reported to SonoSite.
xPhone Number: the phone number to contact the service technician.
xFax Number: the fax number to contact the service technician.
xEmail Address: the email address to contact the service technician.
Device Description:
xName: the description of the failed product.
xRef Number: the reference number from the part number label of the failed product.
xSerial Number: the serial number from the part number label of the failed product.
xLot Number: if applicable, the Lot Number from the device identification label.
xARM/SHDB Version: the software level of the failed device. Typically found on the system information screen.
xConfiguration: for configurable devices, the optional features enabled.
Event Description
xA description of the problem in the words of the user. Typically what the user reports to the repair facility.
Diagnosis
xA description of what the repair technician found. Include a list of the suspect parts.
Service Performed
xA description of the work performed to repair the system. Typically only completed if it is repaired from stock repair parts.
Parts Removed
xPart Name: the name of the failed/suspect part to be replaced.
xPart Number: the part number of the failed/suspect part.
xSerial Number: the serial number from the failed/suspect part.
xLot Number: the lot number if applicable.
xRev: the revision of the failed/suspect part if available.
xReplaced By: the person replacing the part.
Parts Installed
xThe same information as the Parts Removed except from the parts installed if work has already been performed. If you are
waiting for parts to be ordered, leave this section blank.
Tests Performed
xThe results of any testing performed, if testing has already been performed.
Appendix B: Service Event Report49
Returning Products to SonoSite
You will be asked to provide the following information:
• Contact name and phone number
•Product name
•Serial number
• Description of the problem
Shipping Instructions
Please contact SonoSite to get a return material authorization number (RMA). Contact SonoSite before returning
any product.
The shipping address for all returned products is:
SonoSite, Inc.
Attn: Technical Support RMA ___________________
21919 30th Drive SE
Bothell, Washington 98021
USA