Snom snomIPP-ST314 Configuration Manual

Auto Provisioning

snomIPP - ST314

via snom‘s Redirection Service

1

Author: Alexander Feldt , Christian Niemczik

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

Challenges and Objectives (1)

You’re the admin and you have managed to configure3

snom phones manually - congratulation!

Well, there are 1000 more waiting for you…

but don’t panic, we’ll show you how!

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

Author: Alexander Feldt , Christian Niemczik

Challenges and Objectives (2)

SIP Server

‣

There is NO SIP server capable of handling PnP SUBSCRIBE/NOTIFY in your network?

‣

There is NO DHCP server capable of delivering option 66/67 in your network?

‣

Question: How may auto provisioning work in this case?

‣

Answer: Relax, snom takes care about it – and redirects your phone on boot-up time to your auto provisioning server. This is what we call snom’s redirection service.

with PnP

with option 66

DHCP Server

snom‘s public

AP Server

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Boot-Up Priority: snom Redirection Service

Pow

er

Up

Send SIP

Multicast

Wait for

reply

SIP

NOTIFY

received?

Yes

No

setting_server:=

URL in SIP NOTIFY body

Use URL of setting_server

This scenario has

third highest Scenario.

Is

setting_se

rver set?

Yes

DHCP option

43/66/67?

Use URL received in

DHCP Option

No

Yes

No

Manual change of

setting_server via WUI

Contact

provisioning.snom.com

Scenario 3

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

Author: Alexander Feldt , Christian Niemczik

snomEssentials - ST314: Auto Provisioning Redirection

Definition

‣

The redirection service allows any customer to

‣

register/list/unregister the MAC addresses of their purchased snom IP phones on snom‘s public Auto Provisioning Server (APS)

‣

assign individual redirection URL‘s pointing to different Auto Provisioning Servers (APS)

‣

implement an easy to use interface (XMLRPC) for secure interaction (HTTPS) with remote client applications

‣

Well, there’s still something left you have to prepare in advance, let’s take a look…

5

Author: Alexander Feldt , Christian Niemczik

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Configuration & troubleshooting tasks

‣

Sign the end user agreement and receive your XMLRPC login credentials

‣

Enter the MAC addresses of your purchased phones into your database

‣

Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

‣

Send the phones to your customer‘s premises and install them

‣

Phones will be redirected to your APS and request all customer specific configuration.

‣

Check the phone‘s configuration and system log

Author: Alexander Feldt , Christian Niemczik

6

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Step 1: Sign the end user agreement and receive your XMLRPC login credentials

1a - Purchase

snom phones

1b – Sign End

user Agreement

1c – Receive

XMLRPC

credentials

Author: Alexander Feldt , Christian Niemczik

7

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Configuration & troubleshooting tasks

‣

Sign the end user agreement and receive your XMLRPC login credentials

‣

Enter the MAC addresses of your purchased phones into your database

‣

Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

‣

Send the phones to your customer‘s premises and install them

‣

Phones will be redirected to your APS and request all customer specific configuration.

‣

Check the phone‘s configuration and system log

Author: Alexander Feldt , Christian Niemczik

6

8

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

1a - Purchase

Step 2: Enter the MAC addresses of the purchased phones to be redirected into your database

snom phones

into your

database

2 - Enter MAC‘s

Your CRM

Database

1b – Sign End

user Agreement

1c – Receive

XMLRPC

credentials

Author: Alexander Feldt , Christian Niemczik

9

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Configuration & troubleshooting tasks

‣

Sign the end user agreement and receive your XMLRPC login credentials

‣

Enter the MAC addresses of your purchased phones into your database

‣

Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

‣

Send the phones to your customer‘s premises and install them

‣

Phones will be redirected to your APS and request all customer specific configuration.

‣

Check the phone‘s configuration and system log

Author: Alexander Feldt , Christian Niemczik

6

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

1a - Purchase

<?xml version='1.0'?> <methodCall> <methodName>redirect.registerPhone</methodName> <params> <param><value> <string>000413244321</string> </value></param> <param><value> <string>http://fox.snom.com/prv2.php?mac={mac}</ string> </value></param> </params> </methodCall>

Step 3: Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

snom phones

into your

database

2 - Enter MAC‘s

11

Your CRM

Database

1b – Sign End

user Agreement

1c – Receive

XMLRPC

credentials

3a - Access CRM

database

3c – Register MACs

and assign APS URL

XMLRPC

Interface

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

3b - Create MAC based

configuration for

customer phones

Author: Alexander Feldt , Christian Niemczik

snomEssentials - ST314: Auto Provisioning Redirection

Your APServer

Configuration & troubleshooting tasks

‣

Sign the end user agreement and receive your XMLRPC login credentials

‣

Enter the MAC addresses of your purchased phones into your database

‣

Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

‣

Send the phones to your customer‘s premises and install them

‣

Phones will be redirected to your APS and request all customer specific configuration.

‣

Check the phone‘s configuration and system log

Author: Alexander Feldt , Christian Niemczik

6

12

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

4a – Send phones to customer

Step 4: Send the phones to your customer‘s premises and install them

premises

1a - Purchase

snom phones

into your

database

2 - Enter MAC‘s

Your CRM

Database

1b – Sign End

user Agreement

1c – Receive

XMLRPC

credentials

3a - Access CRM

database

4b – Install phones at customer

premises

3c – Register MACs

and assign APS URL

3b - Create MAC based

configuration for

customer phones

Your APServer

XMLRPC

Interface

13

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Configuration & troubleshooting tasks

‣

Sign the end user agreement and receive your XMLRPC login credentials

‣

Enter the MAC addresses of your purchased phones into your database

‣

Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

‣

Send the phones to your customer‘s premises and install them

‣

Phones will be redirected to your APS and request all customer specific configuration.

‣

Check the phone‘s configuration and system log

Author: Alexander Feldt , Christian Niemczik

6

14

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

4a – Send phones to customer

Step 5: The phones will be redirected to your APS and request all customer specific configuration

premises

1a - Purchase

snom phones

into your

database

2 - Enter MAC‘s

Your CRM

Database

1b – Sign End

user Agreement

1c – Receive

XMLRPC

credentials

3a - Access CRM

database

4b – Install phones at customer

5a - Request

snom‘s APS

5b - Receive

APS URL

3c – Register MACs

and assign APS URL

3b - Create MAC based

configuration for

customer phones

premises

from APS

5c – Request

configuration files

Your APServer

XMLRPC

Interface

Author: Alexander Feldt , Christian Niemczik

15

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Process Flow: snom Redirection

DHCP Request

DHCP Offer: IP, Netmask, etc.

Internet Connectivity

Request Configuration Files

Receive new AP Server URL

Request Configuration Files

Send Configuration Parameters

1

snom‘s public

AP Server

2

3

16

snomEssentials - ST112: Auto Provisioning Overview

Author: Alexander Feldt , Christian Niemczik

Configuration & troubleshooting tasks

‣

Sign the end user agreement and receive your XMLRPC login credentials

‣

Enter the MAC addresses of your purchased phones into your database

‣

Register the MAC addresses on snom‘s APS using XMLRPC interface and create MAC address specific configuration files on your APS

‣

Send the phones to your customer‘s premises and install them

‣

Phones will be redirected to your APS and request all customer specific configuration.

‣

Check the phone‘s configuration and system log

Author: Alexander Feldt , Christian Niemczik

6

17

snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

snomEssentials - ST314: Auto Provisioning Redirection

Author: Alexander Feldt , Christian Niemczik

Check the phone‘s system log

‣

Open the System Log page (e.g. http://10.11.106.4/ log.htm) for checking the boot-up events. You should see something like this:

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

Author: Alexander Feldt , Christian Niemczik

snomEssentials - ST314: Auto Provisioning Redirection

How to manage redirections

‣

snom offers a free python script to manage redirections via XML RPC:

‣

http://www.snom.com/uploads/docu/example.py

‣

A .NET based implementation of a GUI for Windows is available for licensing, also ready for OCS

‣

http://snomtastic.codeplex.com/

‣

A full web-based configuration tool will be offered by snom soon

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

Author: Alexander Feldt , Christian Niemczik

snomIPP - ST314

Auto Provisioning

‣

Thank you for attending this introduction course “Auto Provisioning via snom’s redirection service”. We hope you enjoyed it and recommend to continue with the next course:

Server & XML Structure

See you there… Your snom Training Team

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snomIPP - ST314: Auto Provisioning via snom’s Redirection Service

Author: Alexander Feldt , Christian Niemczik