Snom D375, snom 370 User Manual

Page 1

User Manual

IP Phone D375 | snom 370

Page 2

Important information ......................................................................................................8

Safety instructions ................................................................................................................. 8

SELV (Safety Extra Low Voltage) compliance ..............................................................8

Standards conformance ........................................................................................................ 9

Product speciﬁcations ...........................................................................................................9

Disposal of the device ............................................................................................................ 9

Cleaning ....................................................................................................................................9

Setting up the phone ...................................................................................................... 10

Delivery Content ....................................................................................................................10

Attaching and detaching the footstand .............................................................................10

Attaching for desktop placement .................................................................................10

Attaching for wall mounting ..........................................................................................11

Detaching ..........................................................................................................................11

Rotating the tab of the cradle .............................................................................................11

Adjusting the display angle ................................................................................................12

Connecting the phone ..........................................................................................................13

Connecting a headset ............................................................................................................14

Initializing and registering the phone ...............................................................................15

Prerequisites ....................................................................................................................15

Initialization ......................................................................................................................15

What to do if initialization and registration are unsuccessful ................................ 16

Correcting the clock ........................................................................................................17

Getting to know your phone .......................................................................................... 18

At a glance .............................................................................................................................18

LED indicators .......................................................................................................................20

Call indicator ....................................................................................................................20

Function key LEDs ...........................................................................................................20

Message LED ....................................................................................................................20

Hard keys ...............................................................................................................................21

Freely programmable function keys with LEDs ........................................................21

Context-sensitive, programmable function keys ......................................................21

Navigation, conﬁrmation, and cancel keys .................................................................21

Preprogrammed, variably programmable function keys ........................................22

Alphanumeric Keypad ....................................................................................................23

Input modes and navigation ................................................................................23

Page 3

Entering numerals, letters, special characters, and symbols .....................23

Display layout ........................................................................................................................24

Idle Mode ...........................................................................................................................24

When the phone is active ...............................................................................................26

Settings ...................................................................................................................................27

Phone settings .................................................................................................................27

Adjusting the backlight ....................................................................................................28

The phone's web interface .............................................................................................31

Opening the web interface .................................................................................32

How the web interface works ............................................................................33

Web settings overriding manual phone settings ...........................................33

User mode/administrator mode ........................................................................................34

Directories ...................................................................................................................... 36

Directory .................................................................................................................................36

Deﬁnitions, explanations ...............................................................................................36

Directory entries ...................................................................................................36

Contact Types ........................................................................................................37

Outgoing identity ..................................................................................................37

Group ......................................................................................................................37

Ringtones ..........................................................................................................................37

Adding/Editing Entries on the Phone ..........................................................................38

Adding new entry manually ...............................................................................38

Adding new entry from call list .........................................................................38

Adding current caller ...........................................................................................38

Sorting entries ......................................................................................................38

Editing existing entry ...........................................................................................39

Deleting an entry ..................................................................................................39

Adding/editing entries on the web interface .............................................................39

Adding new entry .................................................................................................39

Editing an entry ....................................................................................................40

Deleting entry on web interface ........................................................................42

Dialing from phone directory ........................................................................................42

Deleting whole directory ................................................................................................42

Importing/Exporting Directory .....................................................................................42

External directories ..............................................................................................................43

LDAP ..................................................................................................................................43

Contacts ............................................................................................................................43

Page 4

Using the phone ............................................................................................................. 44

Making calls ...........................................................................................................................44

Selecting identity for current outgoing call ...............................................................44

Using dierent audio devices .......................................................................................44

Handset ..................................................................................................................44

Headset ..................................................................................................................44

Speakerphone .......................................................................................................44

Handset or headset and casing speaker .........................................................44

Using dierent dialing methods ...................................................................................45

Auto dial .................................................................................................................45

Redialing ................................................................................................................45

Calling number from call history (missed, received, dialed calls) ..............45

Calling number from phone directory ..............................................................45

Calling number from external directory ..........................................................45

Speed dialing ........................................................................................................46

Calling emergency numbers ..............................................................................46

Call completion .....................................................................................................46

Number guessing (auto completion) ................................................................47

Accepting calls ......................................................................................................................47

Using dierent audio devices .....................................................................................47

Automatically accepting calls .......................................................................................48

Call pick-up from another extension ...........................................................................48

Call waiting .......................................................................................................................49

Active calls .............................................................................................................................50

Hold ....................................................................................................................................50

One call on hold ....................................................................................................50

Holding multiple calls ..........................................................................................50

Conference .......................................................................................................................51

Initiating a conference .........................................................................................51

Conference screen navigation ...........................................................................51

Speaking to one participant in private ............................................................52

Putting one participant on hold .........................................................................52

Dropping a participant .........................................................................................52

Adding a participant ............................................................................................52

Putting the conference on hold .........................................................................53

Terminating the conference ...............................................................................53

Transferring calls ............................................................................................................53

Attended transfer .................................................................................................53

Blind transfer ........................................................................................................53

Call waiting .......................................................................................................................54

Page 5

Terminating calls .................................................................................................................. 54

Missed Calls ...........................................................................................................................54

Call lists ..................................................................................................................................54

Rejecting or redirecting incoming calls ............................................................................54

Manually ............................................................................................................................54

Automatically ...................................................................................................................55

Rejecting anonymous calls ............................................................................................55

Call forwarding .....................................................................................................................56

Making/changing the settings on the phone and turning on call forwarding .......56

Turning on forwarding of all calls with a programmable function key .....57

Turning o call forwarding ............................................................................................57

Conﬁguring the function keys ...................................................................................... 58

Function keys on Snom phones ........................................................................................58

Programming the function keys ..........................................................................................59

Example 1, Extension monitoring and call pick-up ..................................................60

Example 2, Monitoring calls on-screen ......................................................................61

Example 3, Speed dialing ..............................................................................................62

Example 4, Changing Setting of Context-Sensitive Key ........................................... 63

Customizing the phone settings ................................................................................... 64

Identities/accounts ...............................................................................................................64

Conﬁguring new identity/account ................................................................................64

Editing an existing identity/account ............................................................................66

Assigning ringtones .............................................................................................................66

Date and time formats .........................................................................................................67

Date ....................................................................................................................................67

Time ...................................................................................................................................67

Time zone ...............................................................................................................................68

Emergency numbers ............................................................................................................68

Language settings of phone and web interface ..............................................................69

Phone language ...............................................................................................................69

Web interface language .................................................................................................69

Dial tones ...............................................................................................................................69

Emergency numbers ............................................................................................................70

Call forwarding .....................................................................................................................70

Call completion .....................................................................................................................72

Call waiting ............................................................................................................................72

Hiding my caller ID ...............................................................................................................73

Rejecting anonymous calls .................................................................................................73

Number guessing .................................................................................................................73

Speed dial ..............................................................................................................................74

Page 6

Software update ............................................................................................................. 75

Manual update .......................................................................................................................75

Auto provisioning ..................................................................................................................75

Troubleshooting ............................................................................................................. 76

Reboot .....................................................................................................................................76

Hard reboot ............................................................................................................................76

Reset to factory values ........................................................................................................76

TFTP Update ..........................................................................................................................76

Manual initialization .............................................................................................................76

Contacting Snom Support ...................................................................................................77

Traces ......................................................................................................................................78

Appendix 1 - Display Symbols ............................................................................................79

Symbols found in the function key line ............................................................................79

Display indications ...............................................................................................................81

Appendix 2 - Status Messages ...........................................................................................83

Appendix 3 - Labeling Function Keys P1-P12 .....................................................................84

Appendix 4 - Wall Mounting ....................................................................................................85

Appendix 5 - Programmable Functions ...............................................................................87

Programmable Functions ...................................................................................................87

Key Events ..............................................................................................................................91

Appendix 6 - Bluetooth Module (D375 only) .......................................................................94

Pairing .....................................................................................................................................94

Unpairing ................................................................................................................................95

Disconnecting a Paired Headset ........................................................................................95

Reconnecting a Paired Headset .........................................................................................96

Using a Bluetooth Headset with the Snom Phone ..........................................................96

Selecting Ringer Device for Incoming Calls ...............................................................96

Turning on Headset BT Mode ........................................................................................ 97

Making Calls in Headset BT Mode ................................................................................97

Turning on Voice Dialing ......................................................................................97

Dialing .....................................................................................................................97

Accepting Calls in Headset Mode ......................................................................97

Ending Calls ...........................................................................................................97

Adjusting Headset Volume ............................................................................................98

Muting the Microphone ...................................................................................................98

Appendix 7 - GNU General Public License ..................................................................... 100

Page 7

D375 | Snom 370 User Manual Copyright, Trademarks, GPL, Disclaimers

Copyright, Trademarks, GPL, Legal Disclaimers

snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology AG. All other product names and names of enterprises are the property of their respective owners.

Product speciﬁcations are subject to change without notice.

Snom Technology AG reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.

Texts, images, and illustrations and their arrangement in this document are subject to the protection of copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third parties without express written permission may result in legal proceedings in the criminal courts as well as civil courts.

When this document is made available on snom’s web page, Snom Technology AG gives its permission to download and print copies of its content for the intended purpose of using it as a manual. No parts of this document may be altered, modiﬁed or used for commercial purposes without the express written consent of Snom Technology AG.

Although due care has been taken in the compilation and presentation of the information in this document, the data upon which it is based may have changed in the meantime. Snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of Snom or where liability arises due to binding legal provisions.

Our ﬁrmware includes some source code that may be used and modiﬁed by anyone and everyone under the GNU Public License (GPL) (see Appendix 7 on page 100), provided they, in turn, make it available to everyone else with the same licensing agreement. Please go to https://www.snom. com/en/support/download/gpl-open-source/ for the original GPL license and the source code of components licensed under GPL and used in Snom products.

Page 8

D375 | Snom 370 User Manual Safety, Disposal, Cleaning of Product

Important information

Please read the instructions on safety and disposal and on how to set up and use the device before using it and also give them to other users to read or inform those users of their contents. Save this manual and do not give the device to third parties without it.

Safety instructions

Follow the instructions in this manual and other applicable documentation of the device.

• If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly recommended by Snom Technology. Other power supplies may damage or destroy the phone, aect its behavior, or induce noise.

• Avoid placing the cables where people may trip over them or where they may be exposed to mechanical pressure as this may damage them.

• This device is for indoor use only! NOT FOR OUTDOOR USE!

• Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms, damp basements). Do not immerse the device in water and do not spill or pour liquids of any kind onto or into the device.

• Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not use the device if you smell gas or other potentially explosive fumes.

• Do not use the device during thunderstorms. Lightning striking the power grid may cause electric shocks.

• Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects such as needles or pins. Please ensure before each use that no such objects are present.

SELV (Safety Extra Low Voltage) compliance

Safety status of Input/Output connections comply with SELV requirements.

Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) connectors. Use caution when connecting cables.

Page 9

D375 | Snom 370 User Manual Safety, Disposal, Cleaning of Product

Standards conformance

This device complies with the essential health, safety, and environmental requirements of all relevant European directives.

This phone is FCC Class B certiﬁed and meets US health, safety, and environmental standards.

The declaration of conformity can be requested from

Snom Technology AG Wittestr. 30 G 13509 Berlin, Germany

Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may also result in the loss of CE conformity and the FCC certiﬁcation. In case of malfunction contact authorized service personnel, your seller, or snom.

Product speciﬁcations

• Safety: IEC 60950

• Certiﬁcation: FCC Class B

• CE Mark

• Ethernet: 2 x IEEE 802.3/1 Gigabit switch

• Power over Ethernet (PoE): IEEE 802.3af, Class 2

• Power: PoE; if PoE not available, power adapter A6 (not included, Snom PN 00004325)

• Wireless transmission (D375 only): Compatible with Bluetooth V4.0+EDR, Class 2

• Connectors:

◦ 2 x RJ45: 1 x LAN, 1 x PC

◦ 1 x USB 2.0, type A (D375 only)

◦ 1 x proprietary Snom connector for EHS Advanced or Expansion Module V2.0

◦ 2 x 4P4C for handset and optional wired headset (headset not included)

Disposal of the device

This device is subject to European Directive 2002/96/EC and may not be disposed of with general household garbage.

If you do not know where you may dispose of the device at the end of its lifespan, contact your municipality, your local waste management provider, or your seller.

Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the device.

Page 10

D375 | Snom 370 User Manual Setting up the Phone

D375

PN 00004141

EXT DC 5V NET PC USB AUDIO

S/N

MAC address

Use only power supply listed in the user guide.

DC 5V

Setting up the phone

Delivery Content

D375 only

Quick Installation

Guide

D375

GNU

General Public License

- Base phone unit

- Footstand

- Handset

- Handset cord

- D375: Ethernet cable

- D375: Quick Installation Guide, GNU General Public Licence, regulatory info USA/Canada; Snom 370: Quick Start Guide (incl. GPL text)

Attaching and detaching the footstand

The footstand can be attached in two dierent positions, depending on whether the phone will be placed on a desk or mounted on a wall. To avoid scratching or otherwise damaging the phone, we recommend turning it upside down and placing it on a soft piece of cloth.

Attaching for desktop placement

Fig 1 Fig. 2

1. Insert the snap-ﬁts on the longer ends of the footstand into the holes marked  (Fig. 1).

2. Tilt the footstand towards you and insert the snap-ﬁts on the shorter ends into the holes marked  (Fig. 2).

Page 11

D375 | Snom 370 User Manual Setting up the Phone

3. Place the cables (Ethernet, etc.) in the cable slots of the footstand (Fig. 3).

Fig. 3

Attaching for wall mounting

See "Appendix 4 - Wall Mounting" on page 85

Detaching

Lightly press the snap-ﬁts of the footstand inwards (Fig. 1) and, at the same time, tilt the footstand backwards and lift it from its anchorage in the mounting holes (Fig. 2).

Fig. 1 Fig. 2

Rotating the tab of the cradle

The phone is delivered with the tab level with the inner edge of the cradle. If you are going to mount the phone on a wall, we recommend that you rotate the tab 180°. After rotation, the tip of the tab (Fig. 3) will protrude slightly above the edge of the cradle. The small rectangular hole in the receiver casing ﬁts perfectly over the now protruding tip, holding the receiver safely in place in the upright position on the wall.

Fig. 1 Fig. 2 Fig. 3

Page 12

D375 | Snom 370 User Manual Setting up the Phone

1. Slide the plastic tab from the cradle (Fig. 1)

2. Rotate the tab 180°.

3. Slide the tab back into the cradle (Fig. 2).

The wall mounting instructions are attached at "Appendix 4 - Wall Mounting" on page 85.

Adjusting the display angle

The display is adjustable in 6 steps up to an angle of 45° (Fig. 1 and 2).

• Up: Place your thumb on the lower corner of the display and pull the upper edge of the display upward with your index ﬁnger.

• Down: Place your thumb on the upper edge of the display and push it down.

Do not use too much force and do not pull, wrench, or twist the display as this might damage or break the hinges.

Fig. 1 Fig. 2

Page 13

D375 | Snom 370 User Manual Setting up the Phone

139.5

39.5

139.5

39.5

00 0 4 1 3 2A 0 0 4 4

139.5

5V DC

Connecting the phone

The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is not avaible in your network, with a 5V DC power adapter (see "Product speciﬁcations" on page 9).

USB Port 2.0,

Type/Typ A

(D375 only)

If PoE not available (not included in delivery) Wenn PoE nicht verfügbar (nicht im Lieferumfang enthalten) S'il n'y a pas de PoE (non inclus dans la boîte) Si no se dispone de PoE (non incluido) Se non disponibile PoE (non incluso)

Optional Optionel Opzionale Opcional

• Plug the Ethernet (network) cable into the RJ45 connector labeled “NET”, and plug the other end into the network side to establish a data link.

• The second RJ45 connector, labeled “PC”, is for daisy-chaining further Ethernet devices without the need for a second Ethernet connection line.

• If PoE is not available, use a 5V DC power supply (not included in delivery).

Note: Use only a power supply expressly recommended by snom; other power supplies may damage or destroy the phone, aect its behavior, or induce noise.

Insert the plug of the power supply into the connector labeled

and hook up the plug to

the wall outlet.

Page 14

D375 | Snom 370 User Manual Setting up the Phone

Connecting a headset

You can use wired as well as wireless headsets with the phone.

• Wired headsets

If you want to use a wired headset, connect it to the RJ audio jack labeled "

Note: If both a wired and a wireless headset are connected to the phone, incoming calls will go to the wireless headset.

• Wireless headsets

◦ D375 only: Connecting the headset to the phone via Bluetooth. See "Appendix 6 - Wireless

Module (D375 only), Bluetooth-compatible" on page 94.

◦ Connecting the base station of your headset via the Snom EHS Adapter. Same as for the snom

370. See Quick Start Guide Snom EHS Advanced, Connecting snom 3xx/snom 820 + snom EHS Advanced.

Please refer to the manual of your wireless headset for further information on how to connect the Snom EHS Advanced and the headset.

◦ D375 only: Connecting the headset to the phone via a Bluetooth-compatible adapter.

Insert the adapter into the USB port of the phone. See also the Quick Start Guides of the Snom USB BT and the Snom HS BT or the manual of the third-party headset.

Attention: Starting with ﬁrmware version 8.7.2.11, the Snom HS BT's parameter will be the default setting for USB headsets.

- If your phone is running an earlier ﬁrmware version, enter the parameters of the Snom HS BT manually on the phone's web interface at > Advanced > Audio > text ﬁeld of "Audio

parameters". Click on the question mark

- If you are using a dierent headset, whatever the ﬁrmware version, enter the parameters of the headset manually on the phone's web interface at > Advanced > Audio > text ﬁeld of

"Audio parameters". Click on the question mark to use for your respective headset.

to look up the parameters.

to ﬁnd out which parameters you need

Page 15

D375 | Snom 370 User Manual Setting up the Phone

Initializing and registering the phone

Prerequisites

To be able to use VoIP, you or your company must have:

• A broadband internet connection.

• Access to the internet via a router. This could be a separate device available in various versions from many dierent manufacturers or in the form of a router on a server or a PC.

• Account information provided by your network administrator or a VoiP account with a VoIP service provider who supports the VoIP SIP standard. The phone supports up to 12 VoIP accounts with one or more VoIP providers.

The registration information received from your Internet service provider or your network administrator may dier and may contain required and optional data. The required data normally includes:

• Account (usually the phone number). On Snom phones, an account is called an "identity".

• Registrar

• Password

User name, authentication name, outbound proxy may also be required. These are settings that can only be conﬁgured on the web interface of the phone after it has been successfully registered. If your provider or your network provides a mailbox account, that setting is also conﬁgured on the web interface. For more information, see "Identities/accounts" on page 64.

Initialization

Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize.

Note: Normally the initialization is completely automatic, using DHCP. If the phone cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP? If your network does not support DHCP, press gateway, and DNS server manually. Ask your Internet service provider or your network administrator for them.

Watch the display and, when asked to, make selections with

and enter the IP address, netmask, IP

and save with .

1. You will be prompted in English to select a language. Use applicable, and press to save the highlighted language.

2. Next, you will be prompted in the language of your choice to select a time zone. This aects the time shown on your display.

◦ Press the function key underneath

◦ Press

to move up or down the list one item at a time.

to move to the beginning of the next time zone.

to select another language, if

Page 16

D375 | Snom 370 User Manual Setting up the Phone

Infobar with date & time

◦ Press the function key underneath to show only those time zones where the selected

phone language is spoken.

◦ Press the function key underneath

◦ Press

to save the highlighted time zone.

to show all time zones.

3. Next, you will be prompted to select the tone scheme of a country. This aects the dial tone you hear when you pick up the receiver. Dierent countries use dierent dial tones.

◦ Press

to move up or down the list one item at a time.

to save the highlighted country's tone scheme.

4. The display shows the "Welcome" screen. Press any key to log on.

5. Enter the account number. Save with

Note: See "Entering numerals, letters, special characters, and symbols" on page 23 on how to enter numbers and letters.

6. Enter the registrar. Press

7. Enter the password received from your Internet service provider or administrator and press

After successful registration you will see the green handset symbol

and the registered account

(identity) in the identity line underneath the date/time bar:

Identity line

Note: If you see the account on the display preceded by one of the symbols / / and the phone does not work, the server may be down, either for servicing or due to a malfunction. The registration and initialization should be completed as soon as the server is up and running again. You may want to check with your administrator or your provider if nothing happens within a reasonable amount of time.

What to do if initialization and registration are unsuccessful

Your network or your VoIP provider may require more login data than requested by the Snom phone during the initialization and registration process. This data is entered on the web interface of the phone. Contact your network system administrator or your VoIP provider for more information.

1. When you have received all necessary data, open the phone’s web interface. See "Opening the web interface" on page 32 for more information.

2. Open Conﬁguration Identity 1 and enter any additional login information you have received from your provider. See "Identities/accounts" on page 64 for more information.

Note: A number of IP telephony service providers and a number of SIP PBXs require settings that are dierent from snom’s standard factory settings. snom’s web page lists numerous providers and PBXs that have been tested for interoperability with our phones and speciﬁc settings that may be required. Do not change the standard conﬁguration unless you know what you are doing. Expert help may be required.

Page 17

D375 | Snom 370 User Manual Setting up the Phone

Correcting the clock

The phone receives the time and date from your NTP time server. If the time and/or date on the display are incorrect, you may need to set the correct time zone.

• Changing the settings on the phone and on the web interface: See "Time zone" on page 68.

If the time is still incorrect, there may be a problem with the time server. Contact your network administrator or your IP provider.

Default formats:

• Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Date and time formats"

on page 67.

• Date. US date format MM/DD/YEAR, eg. 11/23/2010. Changing to European format

DD.MM.YEAR, e.g. 23.11.2010: See "Date and time formats" on page 67.

Page 18

D375 | Snom 370 User Manual Getting to Know Your Phone

Getting to know your phone

At a glance

The factory settings at a glance:

Call LED

Outgoing

identity:

Handset

speaker

• Blinking fast: Incoming call

• Steady light: Busy

Handset

microphone

Display -

idle screen

Handset

rest tab

Casing

speaker

Alphanumeric

keypad

Freely programmable LED keys P1 - P12

• Default setting: Line

• Fast-blinking LED: Incoming call. Press key or to accept

• Steadily lit LED: In call

• Slow-blinking LED: Call on hold

Context-sensitive, programmable

function symbols and function keys

Internal phone directory

Call lists (missed, received, dialled calls) Forwarding all calls (on/off) Status information (call forwarding active, passwords not set,

missed calls, etc.) or if no status info

Press the function key to activate the function, open the list etc. depicted by the symbol above the key.

Page 19

D375 | Snom 370 User Manual Getting to Know Your Phone

Navigation keys

• Canceling actions & input, and returning to previous screen

• Terminating calls on speakerphone and in headset & handset modes

• Turning off call LED after missed call

• Conﬁ rming, saving actions & input, and returning to previous screen

• Accepting calls on speakerphone and in headset mode

• From idle screen: Dialed calls (redial)

• From idle screen: Selecting identity for outgoing calls

• In other contexts: Navigate up/down (settings, lists)

• From idle screen Missed calls

• In other contexts : Navigate/space left

• From idle screen : Received calls

• In other contexts : Navigate/space right

Audio control keys

Adjusting the volume

• of the ringer when the phone is idle or ringing

• of the handset/casing loudspeaker when in a call

Muting and unmuting the microphone Toggling between handsfree and handset mode. Press to dial number and accept calls on

speakerphone.

Headset mode on/off

Dedicated, customizable function keys:

Record (when supported by PBX. NOTE: In many countries, there are legal restrictions on

recording calls.)

MWI key and MWI LED

 LED is lit when message is waiting on mailbox (if mailbox supplied on PBX)  Press key to listen to message(s)

Redial Settings menu

Directory Help info (IP address phone, snom wiki)

Settings menu "Snom key" (freely programmable) Conference Transfer call Hold call Turn DND (do not disturb) on/off

Star key

• In editing mode:

- Press for one second to change input mode (numerals >

Pound (hash) key

In editing mode:

- Press brieﬂ y to type #

lower case > upper case)

- Press brieﬂ y to type *

• On idle screen: Press for 3 seconds to lock/unlock the

keypad

Page 20

D375 | Snom 370 User Manual Getting to Know Your Phone

LED indicators

Call indicator

The bright-red LED situated at the top of the display indicates incoming, ongoing, held, and missed calls. It will be:

• Blinking rapidly when a call is coming in

• Glowing steadily when dialling and when in a call

• Blinking slowly when you have put a call on hold

Function key LEDs

Depending on the function mapped onto the key, the red or green LEDs on the key will be activated when the key event occurs. The factory setting is red LED and “line”. The LEDs of a line key will:

• blink rapidly when a call is ringing on the line;

• glow steadily when there is an ongoing call on the line;

• blink slowly when a call is on hold on the line;

• be o when the line is free.

When other functions are mapped onto the keys, the LEDs may glow or blink. For example: When the "extension" function has been mapped onto a key to monitor an extension, the LED will

• blink rapidly when a call is ringing on the extension;

• glow steadily when the extension is busy;

• be o when the extension is not busy.

Message LED

Glowing red when there is a new message on the mailbox.

Page 21

D375 | Snom 370 User Manual Getting to Know Your Phone

Hard keys

Freely programmable function keys with LEDs

These are freely programmable function keys that can be programmed on the Function Keys page of the phone's web interface, keys P1 - P16. For information on how to map functions onto these keys, see "Conﬁguring the function keys" on page 58. The factory default setting is "line".

Context-sensitive, programmable function keys

These function keys can be programmed on the "Function Keys" page of the phone's web interface with a number of key events; these functions will then be available when the phone is in idle mode. For more information, see "Conﬁguring the function keys" on page 58. For the factory default settings, see "At a glance" on page 18.

You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc. Depending on the activity, dierent functions will be available.

Navigation, conﬁrmation, and cancel keys

can be programmed with the key events available in their drop-down menus. See "Conﬁguring the function keys" on page 58 for further information. Factory settings:

Navigation key

• On idle screen: Press to select identity for outgoing calls

• In other contexts: Moving up and down lists one item/button at a time

• In text ﬁelds, press to move the cursor to the left one character at a time.

• On idle screen, press to open list of missed calls.

• In text ﬁelds, press to move the cursor to the right one character at a time.

• On idle screen, press to open the list of received calls

• Press to accept calls on speakerphone and in headset mode.

• Press to conﬁrm actions/settings and return to preceding screen.

• Idle screen: Redial.

• Press to terminate calls on speakerphone and in headset and handset modes.

• Press to cancel actions and return to preceding screen.

• Idle screen: Press to turn o LED indicating missed call(s).

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Preprogrammed, variably programmable function keys

The factory settings for these keys are printed on the phone's casing. Other functionalities can be programmed onto them. See "Conﬁguring the function keys" on page 58 for more information.

Message key. The associated LED to the right of the key is lit when a new message is waiting on the mailbox. Press the key to retrieve messages.

Redial number dialed last

Settings. See "Settings" on page 27 for further information.

Phone directory. See "Directories" on page 36 for further information.

Help. Press key to show IP address of phone and URL to Snom Wiki.

Settings menu. See "Settings" on page 27 for further information.

Freely programmable key

Conference. See "Conference" on page 51 for further information.

Transfer key. See "Transferring calls" on page 53 for further information.

Hold key. See "Hold" on page 50 for further information.

Turn "do not disturb" (DND) mode on and o for all identities registered on the phone. If you want to turn on DND for one or more, but not all of the identities, use the identity settings on the phone's web user interface. In DND mode incoming calls do not ring; callers hear the busy signal.

Exception: Phone numbers on your directory's VIP list (see "Contact Types" on page 37).

When DND is on, you'll see the DND symbol on the display.

Audio Control Keys

Press the right or left edge of the key to adjust the volume

• of the ringer when the phone is idle or ringing

• of microphone/loudspeaker when in call

Muting and unmuting the microphone

• Toggling between handsfree and handset mode

• Dialing numbers on speakerphone

• Accepting calls on speakersphone Toggling between headset and handset modes.

Note: Handset mode overrides headset mode. When the handset is picked up, the headset symbol in the status line will be replaced by the handset symbol, indicating that you can now use only the handset for the call. The phone will return to headset mode when the handset is placed in the cradle, and the headset symbol will reappear in the status line.

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the left of the cursor

Alphanumeric Keypad

Input modes and navigation

Input modes:

Current audio ( , , )

mode and input mode:

Next input mode:

Changing input mode:

123: Numerals abc: Small letters ABC: Capital letters

Redial

:

Move cursor to the left

:

Move cursor to the right

Delete character to

Directories, call lists, contact list, favorites

Press any key on the alphanumeric keypad or pick up the handset to open the "Enter Number" screen. The current input mode is indicated in the information line. Press the left function key underneath the display to switch to the input mode indicated by the symbol directly above it in the function key line.

Text in Information Line

= current input mode

Press function key to switch to input mode

indicated by symbol in Function Key Line

123

abc

ABC

Entering numerals, letters, special characters, and symbols

When entering letters and special characters, pause brieﬂy after each character until the cursor has moved forward so that you won't write over the last character you entered. Pausing is not necessary when entering numerals.

Numerals. In numeral mode, press the respective number key to type the number printed on the key.

Letters. When in input modes small and capital letters, press the alphanumeric key with the

respective letter one, two, three, or four times quickly to type the ﬁrst, second, third, or fourth letter printed on the key. Pause brieﬂy after each letter.

Example: In small letter mode, press the "2" key once to type an "a", twice to type a "b", and three times to type a "c".

Letters with accents and umlauts. When in input modes small and capital letters, press the alphanumeric key with the basic form of the respective letter as many times as necessary. Pause brieﬂy after each letter. Available letters with accents and umlauts depend on the phone's language setting.

Example: If the phone language is German, press key "2" four times to type "ä".

Entering special characters and symbols. In input modes small and capital letters, press keys "0" and "1" one or more times quickly. Pause brieﬂy after each character or symbol.

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• Period. Press "1" once.

• Space ("˽"). Press "0" once.

• Underscore ("_"). Press "0" twice.

• Special characters listed in the table. Press "1" as many times as indicated.

1x . 2x + 3x @ 4x 1 5x : 6x ,

7x ? 8x ! 9x - 10x _ 11x / 12x \ 13x (

14x ) 15x ; 16x & 17x % 18x * 19x #

20x < 21x = 22x > 23x $ 24x [ 25x ]

Display layout

In idle mode

Infobar Conﬁ gured

identities

Status line Function key line

Context-sensitive function key symbols

Idle Mode

In idle mode, the display presents the following information:

Info bar: Date and time.

Context area: Conﬁgured identities.

When active

Context area

Outgoing identity

• The current outgoing identity is indicated by the lighter line and the green box with the handset symbol:

is your identity for the call.

• Select a dierent identity for the next call by pressing

. When you call someone, this

on the navigation key.

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Active identity

• Can be called

• Can be selected as the outgoing identity for making calls by pressing navigation key.

Identity not properly registered.

on the

Identity trying to register.

Identities can be unregistered without removing the registration settings by changing their status to "inactive" on the phone's web interface. Inactive identities are not displayed on the idle screen. They cannot be called or selected as the outgoing identity. To reregister the identity, open the phone's web interface > Conﬁguration Identity (1-12).

1. Change the "Identity active" setting to "on".

2. Click on "Re-Register".

3. Click on "Save".

For information on conﬁguring new identities or modifying existing ones, see "Identities/accounts" on page 64.

Status line

Any of numerous messages concerning the current status of the phone might be displayed in this bar, for example the availability of a ﬁrmware update, a reboot being required, etc. If there is more than one current status message at any one time, the one with the highest priority will be shown. For a comprehensive list in descending order of priority, see Appendix 1.

Some of the status messages you may see in idle mode are:

• The text "Missed:" and the total number of missed calls.

• The text "Forward All:"/"Forward when busy:"/"Forward after timeout:" and the phone number calls will be forwarded to.

• The warnings "HTTP Password not set" and "HTTP Password not set". They can be turned o by either setting the passwords or turning them o manually.

Deleting status messages:

◦ Messages will be deleted automatically when the underlying cause is removed, i.e., call

forwarding is turned o, HTTP password is set, etc.

◦ Manually: Press

open the "Status info" screen. Use details of selected item, if available; press

, if the button is available, or > 6 Information > 1 Status info to

/ to select an item from the list. Press to view

to delete selected item.

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Function key line

The symbols on the buttons in this line depict the functions that can be activated by pressing the function key underneath the respective symbol. See "Appendix 1 - Display Symbols" on page 79 for a complete list. The factory defaults are:

Directory. See "Directories" on page 36.

Call lists (missed, received, and dialed calls). See "Call lists" on page 54.

Forwarding all calls (on/o). See "Call forwarding" on page 56 and

70.

Phone's IP address and URL of snom's web page

Displaying all currently available status messages. This key is available whenever a status message becomes newly available even when a dierent function is mapped onto the far-right context-sensitive function key underneath the display.

Press the key to display the status messages; press DEL to delete the highlighted status message. When all messages have been deleted, the symbol will disappear from the function key line; the message in the status line will also disappear.

If you have mapped (programmed) a dierent function onto the key, that function is now available on this key again. If you have mapped the "Status messages" function onto the key, the key will remain blank until a new status message becomes available or until a reboot when all current status messages will be displayed anew.

When the phone is active

The display will inform you of any activity the phone is engaged in. This information is presented in the form of text or symbols or both.

Info bar: Name of current activity and time.

Context area: Depending on the activity, this area will contain symbols (incoming call ringing,

outgoing call ringing, etc.) and text like the phone number calling, the extension number being called, conference partners, etc.

Status line

In editing modes (i.e., when dialing or editing directory entries), the current editing mode (i.e., numerals, small letters, or capital letters) is shown preceding the status message, if any (see ):

Function key line

Depending on the current activity of the phone, the key function key line will present various functions that can be activated by pressing the function key underneath the respective symbol. See "Appendix 1 - Display Symbols" on page 79 for a list of available functions.

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Settings

A comparatively small number of settings can be adjusted on the phone; many more are available on the phone's web interface.

Phone settings

Press to open the settings menu on the display. To open submenus and settings, press their number on the alphanumeric keypad.

In administrator mode

Preferences

Time Zone

Tone Scheme

Ringer

Language

Display

1 Backlight

on activity

2 Backlight

when idle

3 Expansion

Modules

Appearance

2 Backlight

on activity

3 Backlight

when idle

Contrast

Fkeys

Bluetooth

Call Features

Call Forwarding

Forward all

When busy

On timeout

Outgoing Calls

Auto Dial

Auto Redial Busy

3 Number

Guessing

Call Completion

5 Hide own

outgoing ID

Incoming Calls

Reject anonymous

Call Waiting

3 Auto Answer

Indication

* If available on phone model ** If connected to phone

Identity

1 Outgoing

Identity

Reregister

Edit

Logoff

Logoff all

Call Voicemail

Network

IP Setting

Webserver

Webserver Type

HTTP Admin

HTTP Password

VLAN

VLAN ID (0-4095)

2 VLAN Priority

(0-7)

Reset VLAN

WLAN

1 Scan

WiFi Networks

Manual Setup

Switch off WiFi

5 Ethernet

Detection

802.1X

Network settings not accessible in user mode

Maintenance

System Info

User Mode

Reboot

Reset Values

Change PIN

6 Check for SW Update

7**

Vision

In user mode

Maintenance

System Info

2 Administrator

Mode

Reboot

Change PIN

5 Check for SW Update

6**

Vision

6 (5)

Information

Status Info

System Info

Help

6 (5)

Information

Status Info

System Info

Help

The submenus and the settings shaded black and gray are not available when the phone is running in user mode. The factory setting is administrator mode. For more information on user/administrator modes, see "User mode/administrator mode" on page 34.

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Note: When the phone is in administrator mode and the Maintenance menu is on the display, pressing

When the phone is in user mode and the Maintenance menu is on the display, press

will switch the phone to user mode.

to switch the phone to administrator mode. You will be asked for the administrator password. The default administrator password is 0000 (4 x zero).

Most of the individual settings are described elsewhere in this manual: See "Using the phone" on page 44 and "Customizing the phone settings" on page 64.

Adjusting the backlight

The backlight on the display of the phone and any connected expansion modules can be adjusted separately for the times when the phone is active and when the phone is idle. Lowering backlight intensity lowers the energy consumption of the devices.

The backlight when idle can be turned o by reducing the number of vertical bars to one. The phone will switch the backlight to idle mode after the period of inactivity in seconds speciﬁed on the phone's web user interface.

Adjusting the backlight on the phone's display

• Intensity

1. Press

2. Press 1 Preferences.

3. Press 5 Display.

4. Press 1 Backlight on activity or 2 Backlight when idle.

5. Press right or left arrow on the navigation key to increase (

) or decrease ( ) the backlight's

intensity.

6. When done, press

Fig. 1 Fig. 2 Fig. 3

to save and return to Display menu (Fig. 1).

• Setting the number of seconds after which the phone will switch from activity to idle backlight

1. Open the phone's web interface (see "Opening the web interface" on page 32).

2. Click on "Preferences" (see "How the web interface works" on page 33).

3. Enter the number of seconds in the text ﬁeld of "Dim after (in seconds)" (in the section

"General Information". default is 20 seconds.

4. Click on "Apply" and "Save".

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Adjusting the display settings on connected expansion modules

The intensity of the backlight on the displays can be adjusted separately for the phone and the connected expansion modules, both for the times when the phone is active and when the phone is idle. Lowering backlight intensity lowers the energy consumption of the devices.

Note: The number of seconds after which the expansion modules will switch from activity to idle backlight is the number set for the phone display's backlight (see "Adjusting the backlight on the phone's display" on page 28).

• Adjusting the intensity of the backlight.

1. Press

2. Press 1 Preferences.

3. Press 5 Display.

4. Press 3 Expansion Modules.

5. Press 2 Backlight on activity or 3 Backlight when idle.

6. Press right or left arrow on the navigation key to increase (

) or decrease ( ) the backlight's

intensity. The setting applies to all expansion modules connected to the phone.

7. When done, press

Fig. 3 Fig. 4 Fig. 5

to save and return to Expansion modules menu (Fig. 3).

• Adjusting the appearance of the data on the display (tiles or lines; for more information, see the user manual of the expansion module, chapter Display layout) and the contrast.

1. Press

2. Press 1 Preferences.

3. Press 5 Display.

4. Press 3 Expansion Modules.

5. Press 1 Appearance.

Fig. 6

6. Press 1, 2, and/or 3 to change and simultaneously save the display layout of the ﬁrst, second,

or third connected expansion module, respectively, from lines to tiles and vice versa.

7. Press

to return to the Expansion modules menu (Fig. 3).

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D375 | Snom 370 User Manual Getting to Know Your Phone

8. Press 4 Contrast.

9. Press right or left arrow on the navigation key to increase (

) or decrease ( ) the backlight's

intensity. The setting applies to all expansion modules connected to the phone.

Fig. 7

10. When done, press to save and return to Expansion modules menu (Fig. 3).

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The phone's web interface

Opening the web interface: See page 32.

Firmware versions below 8.7.4

When the web interface is opened for the ﬁrst time upon initialization, you will see the Security page.

We urge you to set administrator and HTTP passwords to protect your phone from remote attacks. The default administrator password is 0000 (4 zeros); there is no default HTTP password. Please note:

- If you do not replace the default administrator password by an individual one, an unauthorized third party with access to the phone could set an administrator password unknown to you. In such a case, you would no longer be able to switch from user mode to administrator mode.

- If you do not set an HTTP password, you make it easier for experienced hackers to break into your system.

- If you set your own passwords, be sure to write them down and store them in a secure place.

Without the administrator password, you will not be able to return the phone and the web interface from user mode to administrator mode; many settings will be inaccessible.

Without HTTP password you cannot open the phone's web interface.

If you do not wish to set an HTTP password, you can turn o the reminder on the phone’s display until the next reboot or forever by clicking on the respective button. If you change your mind later, you can set the password on the phone’s web interface, "Advanced"page > "QoS Security" tab > "HTTP Server" (see ) or turn o the warning later at Advanced > QoS Security > Security > Ignore security advices.

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Firmware versions 8.7.4 and higher

When you register the ﬁrst account during the initialization of the phone, your SIP user name and password will be registered as the HTTP user name and password. If you wish to change them later, you can do so on the phone's web interface > Advanced > QoS Security > HTTP Server.

Note:

- If you set your own passwords, be sure to write them down and store them in a secure place.

Without the administrator password, you will not be able to return the phone and the web interface from user mode to administrator mode; many settings will be inaccessible.

Without HTTP password you cannot open the phone's web interface.

Opening the web interface

1. Look up the phone's IP address:

> 6 Information > 2 System Info.

2. Open a web browser on your PC. Enter the IP address, preceded by "http://" in the address bar (for example: http://192.168.10.115) and press ENTER. The home screen opens:

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How the web interface works

The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode.

Click on a menu item to open that page. Some pages contain several documents. To make a document visible, click on its tab. The font weight of the characters on the active tab is bold. Only one tab can be active at a time.

Note: Any changes you make will not take eect until you click on "Apply". Changes will be lost if you open another page of the web interface or if you close the web interface without ﬁrst clicking on "Apply".

After you have clicked on "Apply", in some cases the "Save" button will appear at the top of the page. Click on "Save" to save the changes permanently. Changes that have not been saved will be lost if and when the phone loses power or is disconnected from its power source.

On the right of each setting, there is a link symbolized by the question mark. Click on this link to open a wiki page with information on the setting (description, valid and default value, links to connected issues, etc.). Click on the return button of your browser to return to the phone's web interface.

Note: You may have to enter your HTTP password to return to the phone's web interface.

Web settings overriding manual phone settings

In some cases settings activated on the web interface override manual settings on the phone. If a setting you have made on the phone does not appear to take eect, look for a conﬂicting setting on the web interface.

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D375 | Snom 370 User Manual Getting to Know Your Phone

User mode/administrator mode

Snom phones c accessible and can be modiﬁed; in user mode, a number of settings are not accessible. The factory default is administrator mode.

When the phone is running in user mode, the administrator password is required to revert to administrator mode. The default administrator password is 0000 (4 x zero). We recommend that you change the password.

Note: Do not forget to write the new password down and store it in a safe place; without it, a TFTP reset to factory values is necessary to return the phone to administrator mode.

If your phone is administered centrally, user mode may be the rule. Please check with your administrator.

an be operated in administrator or user mode. In administrator mode, all settings are

User mode on the phone

The "Identity" and "Network" menus and the setting "Reset Values" in the "Maintenance" menu are inaccessible. See also "Settings" on page 27.

User mode on the web interface

Some windows like "Preferences" are available in user mode while many others, like the identities, are not. The menu item "Advanced" is available but the settings normally found on it are not. In user mode the two pages look like this:

To return the phone and its web interface to administrator mode, open the Advanced Settings page, enter the administrator password in Administrator Login and click on "Apply". The default password is 0000 (4 x zero). The two pages in administrator mode look like this:

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D375 | Snom 370 User Manual Getting to Know Your Phone

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D375 | Snom 370 User Manual Directories

ferent entry in textﬁ eld of "Email" (S). No entry in text ﬁ elds of

Subentry 1

Master record (M) Subentry 2

Directories

External directories

Provided by your network, your VoIP provider, or another external source.

LDAP

Enter the necessary data received from your administrator, VoIP provider or other external source in the text ﬁelds of the phone‘s web interface > Advanced > Network > LDAP and click on "Apply" and "Save".

Enter the ﬁrst letter of the name you are searching for. Type more letters if the name shown isn't the right one or scroll through the list. Press

Contacts

On the phone's web interface > Conﬁguration Identity # > "SIP" tab > "Contact list" click on the radio button "on". Enter the URI received from your administrator, VoIP provider or other external source in the text ﬁeld of "Contact list URI" and click on "Apply"/"Save".

to dial.

To dial a contact on the phone, enter the ﬁrst letter of the name you are searching for. Type more letters if the name shown isn‘t the right one, or scroll through the list. Press

to dial.

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D375 | Snom 370 User Manual Using the Phone

Using the phone

This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here.

The caller information displayed on the screen is controlled by a setting on the phone‘s web interface. The default setting is "Name". You can change the setting at Preferences > General Information > Number Display Style by selecting a dierent option from the drop-down list.

Making calls

See "Entering numerals, letters, special characters, and symbols" on page 23 for information on input modes and entering letters, numerals, and special characters.

Selecting identity for current outgoing call

See "Identities/accounts" on page 64 on how to conﬁgure identities.

If more than one identity is shown on the display, the one on the dark bar is the outgoing identity for the call and the number/name that will show on the callee’s phone. Use identity.

or to select another

Using dierent audio devices

Handset

• Pick up the handset, enter the phone number, and press

• enter the phone number and pick up the handset.

Headset

Enter the phone number and press Module (D375 only), Bluetooth-compatible" on page 94.

or . If Bluetooth headset, see also "Appendix 6 - Wireless

Speakerphone

Enter the phone number and press the speaker key.

Handset or headset and casing speaker

1. Use the method for handset or headset use to dial.

2. When the call has been established, press listen to the party on the other end. Press

to allow other persons present in the room to to turn the speaker o.

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Using dierent dialing methods

Auto dial

If a time span in seconds has been selected from the drop-down menu at Advanced > Behavior > Phone Behavior > Auto Dial, the phone will dial the number on the display when the speciﬁed number of seconds has elapsed.

Redialing

1. Press

2. Press

to show the last numbers dialed, with the very last number at the top.

to dial that number or use / to select a dierent number and then press .

Calling number from call history (missed, received, dialed calls)

1. Press

2. Press the number of one of the lists to open that list.

3. Use

4. Press

/ to select a phone number.

to dial the number.

Calling number from phone directory

1. Press

2. Use

3. Press

/ to select a name or enter the ﬁrst letter(s) of the name on the alphanumeric keypad.

to dial the number.

Calling number from external directory

1. If the icon

is available on the idle screen (Fig. 1), press the function key underneath the icon. If the icon is not available, you need to open the dial screen to have access to the external directory:

a. Lift the handset o the cradle or press the speakerphone key to open the dialing screen

(Fig. 2).

b. Press

to show the list of available directories and call lists.

c. Select the external directory, in our example LDAP (Fig. 3).

Fig. 1 Fig. 2 Fig. 3

2. Use / to select a name or enter the ﬁrst letter(s) of the name on the alphanumeric keypad.

3. Press

to dial the number.

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Speed dialing

Setting speed dial numbers: See "Speed dial" on page 74. Mapping a speed dial number onto one of the freely programmable function keys 1-12: See "Conﬁguring the function keys", "Example 3, Speed dialing" on page 62.

• Speed dial number on speed dial list

1. Enter the speed dial number (0-30) or character (#, *) assigned to the phone number you wish

to dial.

2. Press

to dial.

• Speed dial number mapped onto freely programmable function key 1-12: Press the key.

Calling emergency numbers

Numbers speciﬁed as emergency numbers can be dialled even when the keyboard is locked! See "Emergency numbers" on page 68 on how to set emergency numbers. Several numbers (911, 112, 110, 999) have been preconﬁgured.

• On an unlocked keyboard: Enter the number and press

to dial.

• On a locked keyboard: Enter the number. The phone dials the number as soon as you have entered all the digits.

Call completion

Note: This function depends on whether it is available in your network or not. On Snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "o".

Changing the setting to turn on call completion : See "Call completion" on page 72.

When call completion is enabled, number (Fig. 1). Press

Fig. 1 Fig. 2 Fig. 3

to activate call completion for this call.

will appear in the function key line whenever you dial a

• Press to turn o call completion for this call (Fig. 2).

• Press

if you wish to dial another number while waiting for call completion (Fig. 2). You can now hang up the handset to return to the idle screen (Fig. 3); use handset, headset, or speakerphone to dial another number (Fig. 4); receive calls (Fig. 5 and 6), etc. Call completion will not interfere with the normal operation of your phone.

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D375 | Snom 370 User Manual Using the Phone

Fig. 4 Fig. 5 Fig. 6

When the number becomes available, you will see it announced on the display (Fig. 7) and hear a double beep if you are in a call.

Fig. 7

• Press to dial.

• Press

Number guessing (auto completion)

Note: The default setting for Number guessing is "o". To be able to use it, open the phone's web interface to Advanced > Behavior > Phone Behavior, change the setting to "on", and enter the minimum number of characters you must enter before number guessing will start.

When you dial and have typed the minimum number of digits, the phone will propose numbers containing the typed string from the numbers saved on its call lists and in the directory. When the desired number is on the display, press

In the following example, the minimum number of characters is four:

to turn o call completion for this call.

to dial.

Accepting calls

Using dierent audio devices

Handset: Pick up the handset.

Headset: Press

Module (D375 only), Bluetooth-compatible" on page 94.

Speakerphone: Press

or the blinking line key. If Bluetooth headset, set also "Appendix 6 - Wireless

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Automatically accepting calls

The default is "o". Turning the function on: On the phone's web interface > Conﬁguration Identity # > SIP tab > Auto answer: Click on the radio button "On".

With this setting, your phone will automatically accept incoming calls when the phone is idle:

• If your are using Firmware version 8.7.2 and higher, calls will be accepted on speakerphone; press the headset key

if you want them to go to the headset.

• Firmware version 8.7.1 and lower: Open the phone's web interface to the page Preferences > Auto Answer > Type of Answering and select "Handsfree" (speakerphone) or "Headset" from the drop-down menu.

If you want to be alerted acoustically by a single long beep, whenever the phone accepts an incoming call, you need to change another default setting on the phones's web interface from "O" to "On": Preferences > Auto Answer > Auto Answer Indication.

Call pick-up from another extension

You can pick up calls ringing on another extension, for example when the other extension is busy or when the user is absent. The prerequisites for this function are:

◦ It must be supported by the PBX.

◦ The extension whose calls you wish to pick up on your own extension must permit this

function and you must both be using the same ID for this function. Settings:

- Phone's web interface > Conﬁguration Identity > SIP > Allow incoming extension monitoring: "on"

- Phone's web interface > Conﬁguration Identity > SIP > Extension monitoring group ID: Enter the ID into the textﬁeld. Please note: The ﬁrst character of the ID must not be a '{' bracket.

◦ The extension to be monitored must be programmed onto one of the freely programmable

function keys with LEDs. See chapter "Conﬁguring the function keys", "Example 1, Extension monitoring and call pick-up" on page 60.

When these prerequisites are met, the status of the monitored extension is indicated by the LED of the function key:

◦ Blinking LED: Incoming call ringing. If the call is not answered, press the key to pick it up.

◦ LED glowing steadily: The monitored extension is busy (in call, dialing, etc.).

If you want to see who is calling or connected to any of your monitored extensions, you can call up that information on the display if the "monitor calls" key event is mapped onto another function key. Conﬁguring the function key: See "Example 2, Monitoring calls on-screen" on page 61.

Fig. 1 Fig. 2

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◦ Press the key to show any ongoing activity on all extensions monitored by your phone on the

display. In the example, extension 159 is a monitored extension. "7819 > 159" (Fig. 1, above) indicates that extension 7819 is calling extension 159; "7819 x 159" (Fig. 2) indicates that 7819 is connected to 159 and that 7819 is the caller, 159 the callee.

◦ Press

to close the Calls screen and return to the idle screen.

Call waiting

When you are in a call, another call coming in will be announced visually in the status line (Fig. 1) and acoustically by the sound of a double beep. If you wish to switch to visual or acoustic announcement only or turn call waiting o completely, see "Call waiting" on page 72.

Fig. 1 Fig. 2 Fig. 3

Fig. 4 Fig. 5

When a call is waiting, you have the following options:

• Press the blinking line key of the call waiting to put your current call on hold and to accept the second call without knowing who is calling.

• Press the function key underneath

(Fig. 1) to open the Call waiting screen (Fig. 2); you will

see the caller ID on-screen if it is being transmitted.

◦ Press

Note: Pressing

to reject the call waiting. The caller will hear the busy signal.

to accept the second call and put your current call on hold.

to return to the Connected screen with your current connection (Fig. 1).

and will aect the call on the display, i.e., your current connection

in Fig. 1 or the call waiting in Fig. 2.

◦ If there is more than one call waiting (Fig. 3), press the keys

and to bring them

on-screen.

• If you do not wish to accept the waiting call, you can:

◦ ignore the announcement. If you have set call forwarding when busy, the call will be

transferred to that phone.

◦ reject the incoming call by calling up the Call Waiting screen and pressing

hears the busy signal. Pressing

for three seconds will also put the caller on the Deny list

. The caller

of the phone's directory. Future calls from this number will not ring on the phone; the caller hears the busy signal.

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Active calls

Hold

One call on hold

Press

Pick up the held call by pressing its line key or by pressing while on hold the call terminates on your phone as well, and the indicators are turned o.

Holding multiple calls

to put the ongoing call on hold. Held calls are indicated threefold:

◦ By the text on the display.

◦ By the slowly blinking line key.

◦ By the slowly blinking call indication LED.

You can now:

◦ transfer the held call blindly or with prior announcement - see "Transferring calls" on page

53.

◦ receive and make calls and put other calls on hold.

again. If the other party hangs up

If you are in a call with one party and have one or more calls on hold or if there is more than one call on hold, you can switch back and forth between the active call and any call on hold, transfer calls, etc. The info bar and the status line will tell you how many total calls there are and which one you are connected to. Your input on the phone's keys will aect the call on-screen at the time, i.e., the call shown in the contact area of the display. Up to 12 simultaneous calls are possible.

Figures H-1 to H-3 show the phone connected to one call with two calls on hold; Figures H-4 to H-6 show the phone with three calls on hold and no connected call.

Fig. H-1 Fig. H-2 Fig. H-3

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Fig. H-4 Fig. H-5 Fig. H-6

• Figures H-1 to H-3:

◦ In Fig. H-1 the connected call is on-screen. Press

◦ In Fig. H-2 the ﬁrst held call of a total of two (1/2) is on the screen. Press

to put the ﬁrst held call on the screen.

again to put the second held call (2/2) on the screen (Fig. H-3). If there are more held calls, continue likewise.

◦ Press

◦ When a held call is on-screen, press

to scroll back through the held calls (Fig. H-2 and H-3).

to connect to it and put the current connected call on

hold.

• Figures H-4 to H-6:

◦ In Fig. H-4 the ﬁrst held call of a total of three Calls on Hold (1/3) is on-screen. Press

put the second held call on the screen.

◦ In Fig. H-5 the second held call (2/3) is on the screen. Press

again to put the third held

call (3/3) on the screen (Fig. H-6). If there are more held calls, continue likewise.

◦ Press

◦ To connect to the held call currently on-screen, press

• When the connected call is on-screen, you can terminate it by pressing

to scroll back through the held calls (Fig. H-6 and H-5).

• You can transfer the on-screen call, whether connected or held. See Call Transfer for more information.

Conference

The maximum number of participants is three.

Initiating a conference

1. Call the ﬁrst intended participants and put him or her on hold.

2. Call the next intended participant.

Note: You do not need to put the last participant on hold before starting the conference.

3. Press

Conference screen navigation

Your input on the phone's keys will aect the caller/callee(s) or the entire conference shown in the contact area of the display.

to start the conference.

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Example: A conference with three participants, including yourself. After you have pressed to start the conference, the names, if available, or phone numbers of the other participants are shown on-screen (Fig. 1).

Fig. 1

• Selecting individual participants:

◦ With all participants on-screen (Fig. 1), press

2); press

again to put the next participant on-screen (Fig. 3).

◦ Scroll back through the participants by pressing

Fig. 2 Fig. 3 Fig. 4

to put the ﬁrst participant on-screen (Fig.

• Bringing the entire conference back on-screen: Scroll to the ﬁrst participant's screen (Fig. 2), then press

Speaking to one participant in private

1. Put the participant on-screen, as shown in Conference screen navigation, above.

2. Press

to put the other participant on hold and talk in private to the participant whose name or

number is shown on the display.

3. To return to the conference, press

Putting one participant on hold

1. Put the participant on-screen, as shown in Conference screen navigation, above.

2. Press

3. Press

. to return to the conference.

Dropping a participant

1. Put the participant on-screen, as shown in Conference screen navigation, above.

2. Press

to terminate the connection to this participant.

Adding a participant

• Adding an incoming call. An incoming call is indicated as call waiting; see "Call waiting" on page 49 for more information.

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1. Press to put the call waiting on-screen.

2. Press

3. Press

• Calling an intended participant:

1. Press

2. Dial the number of the new participant.

3. With the new participant on the line, press

Putting the conference on hold

• If one of the participants is on-screen (Fig. 2 or 3), you must ﬁrst return to the screen with all participants. See Conference screen navigation.

• With all participants on-screen (Fig. 1), press you will see the "Calls on Hold" screen (see Holding multiple calls, Fig. H-4).

• To restart the conference, press

Terminating the conference

1. Put the conference screen (Fig. 1) on-screen, if it is not.

or the blinking line key to accept the call. The conference/current call is put on hold.

to start or restart the conference with the additional participant.

to put the conference on hold.

. Technically, you are ending the conference;

2. Press

Transferring calls

You can transfer connected calls as well as calls ringing on your phone.

• When you have a call on the line, there are two ways to transfer it to a third party:

◦ Announcing the call to the third party ﬁrst, to make sure the call is welcome and will be

accepted: Attended transfer;

◦ Transferring the call unannounced: Blind transfer. There will be no feedback on whether the

third party is available and/or picking up the call.

• When a call is ringing on your phone, you can transfer it to a third party without answering it ﬁrst (blind transfer only).

Attended transfer

1. Put the call on hold.

2. Dial the number you wish to transfer the call to and announce the call.

3. If the third party wishes to accept the call, press

and .

Blind transfer

1. With a call ringing or on the line, press

2. Dial the number of third party you intend to transfer the call to.

3. Press

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Call waiting

When you are in a call, another call coming in will be announced visually by the symbol of a phone ringing and acoustically by the sound of a double beep. For more information, see "Call waiting" on page 49.

Terminating calls

• When using the handset: Place the handset in the cradle or press .

• When using speakerphone or a headset: Press

Missed Calls

Missed calls are indicated by the text "Missed:" and the number of missed calls in the status line and/ or on the Status info screen.

• Press

• Press delete the selected call.

to delete the text "Missed:" and the number of missed calls from the status line.

to open Status info screen. Press to view the missed calls. Press to

Call lists

1. Press to open Call history.

2. To view the list of missed, received, or dialed calls, press its number.

3. Scroll through the list with

◦ Press

to dial the number of the selected call.

/ .

◦ Press

39 for information on adding a name and other data to the new directory entry.

to delete the selected call.

to delete the entire list.

to show the call details of the selected call. From the Details screen, press

to add the phone number to your phone's directory. See "Editing existing entry" on page

Rejecting or redirecting incoming calls

This includes manual and automatic rejection and redirection and rejection of anonymous calls.

Manually

If you do not wish to pick up a ringing call, you can take one of the following actions:

• Let it ring.

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• Reject it.

◦ Press

◦ Pressing

so that calls from that number will not ring on your phone; the caller will always hear the busy signal.

Open the phone's web interface > Directory to edit the entry, to save it permanently, or to delete it from the Deny List.

• Do a blind transfer to another phone.

1. Press

2. Enter the number you wish to transfer the incoming call to.

3. Press

. The caller will hear a busy signal.

for two seconds will also place the caller on the Deny list of the phone's directory

to complete the transfer. The incoming call will continue ringing at that number.

Automatically

There are three options for rejecting incoming calls automatically or automatically or to have them forwarded automatically, either always or under certain conditions:

• Deny List. Calls from phone numbers on this list will not ring on your phone; callers will hear the busy signal. For further information on placing phone numbers on the Deny List, see Directory.

• DND - do not disturb mode. All incoming calls will be forwarded to the number set in call forwarding when busy; if there is no setting for call forwarding, callers will hear the busy signal.

Exception: Phone numbers designated VIP in your phone's directory will ring on your phone even when DND is on.

1. Press

2. Press

• Call forwarding. For further information, see "Call forwarding" on page 56 and 70.

to activate DND.

again to deactive DND.

Rejecting anonymous calls

With this setting you can make your phone reject calls from phones that are blocking or not transmitting their numbers.

Please note: Calls from analog phone connections without caller ID will, most likely, be received as anonymous calls. They will be rejected if you turn this function on.

Activating rejection of anonymous calls:

1. Press

2. Press 2 Call Features.

3. Press 3 Incoming Calls.

4. Press 1 to change setting "1 Reject anonymous" from [No] to [Yes].

5. Press

for two seconds to return to the idle screen.

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Deactivating rejection of anonymous calls:

1. Press

2. Press 2 Call Features.

3. Press 3 Incoming Calls.

4. Press 1 to change setting "1 Reject anonymous" from [Yes] to [No].

5. Press

for two seconds to return to the idle screen.

Call forwarding

The phone can be set to forward incoming calls, either always or under certain conditions. The settings can be done on the phone and on the web interface. For further information on using the web interface for these settings, see "Call forwarding" on page 70.

Forward All: Forwarding all incoming calls to the number of the phone, extension, or mailbox speciﬁed as this function’s target.

As the default setting, the function key and o, but you can also map the function onto another function key or use the settings menu as shown in the table, below.

in the function key line turns forwarding of all calls on

Forward when Busy: Forwarding calls ringing while phone is busy to the number of the phone, extension, or mailbox speciﬁed as this function’s target.

Forward after Timeout: When a call starts ringing, the phone will wait for the number of seconds speciﬁed in the setting "Call forwarding time". If the call is not accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox speciﬁed as this function’s target.

Making/changing the settings on the phone and turning on call forwarding

Forward all Forward when busy Forward after timeout

Press

Type phone number phone number phone number Press

Press

Type number of seconds Press

2 Call Features

1 Call Forwarding

1 Forward All

2 Target when forwarding

2 Call Features

1 Call Forwarding

2 Forward when Busy

2 Target when forwarding

2 Call Features

1 Call Forwarding

3 Forward after Timeout

2 Target when forwarding

3 Call Forwarding time

Press

1 Enable forwarding [No] 1 Enable forwarding [No] 1 Enable forwarding [No]

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Forwarding

Press

Forwarding

The setting will change to "1 Enable forwarding [Yes]", indicating that call forwarding is now active. Press

for two seconds to return to the idle screen.

The status line and the status info screen will indicate that call forwarding is turned on and what number calls will be forwarded to.

Note: Forwarding when busy and after timeout are indicated in the status line, which can display only one message at a time. When both are active at the same time, only "Forward when busy" will be displayed. If there are other status messages with a higher priority than "Forward when Busy" (e.g., ﬁrmware update available, reboot required, waiting for call completion, etc.), they will take precedence over the call forwarding indication.

Press

to show status info with all current status messages, including call

forwarding.

all calls:

when busy or after timeout:

"i":

Turning on forwarding of all calls with a programmable function key

If the function key

is not available when the display is in idle mode, you can make it available on the Function Keys page of the phone's web interface. For further information see "Conﬁguring the function keys" on page 58 .

1. Press

. The display will show the "Target when Forwarding" screen.

2. If no forwarding number has been set or if it needs to be changed, make the necessary entries.

3. Press

Turning o forwarding of all calls: Press

Turning o call forwarding

Forward all Forward when busy Forward after timeout

Press

The menu item changes to "1 Enable forwarding [No]". Press screen.

Turning o forwarding of all calls with the programmable function key: Press

2 Call Features

1 Call Forwarding

1 Forward All

1 Enable forwarding [Yes]

2 Call Features

1 Call Forwarding

2 Forward when Busy

1 Enable forwarding [Yes]

for two seconds to return to the idle

2 Call Features

1 Call Forwarding 3 Forward after Timeout

1 Enable forwarding [Yes]

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Configuring the function keys

See "Opening the web interface" on page 32 on how to open the phone’s web interface, for an explanation of administrator and user mode. See "How the web interface works" on page 33 on the mechanics of navigating in the windows and changing the settings.

Any changes you make will not take eect until you press "Apply" and "Save". Changes will be lost if you open another page of the web interface without ﬁrst pressing "Apply"/"Save".

Function keys on Snom phones

Every phone has a limited number of hard keys. Phone users, however, have a myriad of dierent priorities and preferences when asked which functions they use most often and which functionalities they would like to access quickly. Snom has therefore designed the function keys to be programmable, even the preprogrammed "hard keys" whose default function is printed on the casing.

There are four types of programmable function keys: See the illustration in "At a glance" on page

18.

• Freely programmable function keys with LEDs (P1 - P12). All available functionalities, including

key events, can be programmed onto them.

◦ Context

This setting speciﬁes which conﬁgured identity will be used when executing the functionality of the key. You may want to use this feature when you are have accounts with dierent providers or when you wish to present dierent identities to certain destinations.

For example: If you have programmed key P12 to speed dial a speciﬁc number and you want to use conﬁgured identity 2 to call that number, select conﬁgured identity 2 from the dropdown menu of P12's "Context". When you speed dial the number by pressing key P16, identity 2 will be used as the outgoing identity.

The default setting is "Active", which means that the identity selected as the phone's outgoing identity at any given time will be used.

◦ Type

Select the type of functionality from the drop-down list. See appendix for more information. If you select "Key Event", a drop-down list with the available key events will replace the text ﬁeld under "Number". The default setting is "line".

◦ Number

Enter one phone number or value for the function or, if the function is key event, select an event from the drop-down list. Enter phone numbers exactly the way they need to be dialed, i.e, type the number without spaces or punctuation marks between the digits. For example, a number with an area code that might conventionally be notated as (916) 555-1234 should be entered as 9165551234.

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D375 | Snom 370 User Manual Conﬁguring the Function Keys

• Context-sensitive, programmable function keys. For the default settings , see "At a glance" on

page 18. You can select a dierent key event to be available on each respective key when the phone is in idle mode.

See "Appendix 1 - Display Symbols" on page 79 for the lists of symbols and their description.

• Navigation, conﬁrmation, and cancel keys. For the default settings, see "At a glance" on page

18. You can select a dierent key event to be available on each respective key when the phone is in idle mode.

You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc.

• Dedicated, customizable function keys. The default setting is the respective key event printed

onto the casing. Other key events and a selected number of other functionalities can be programmed onto them.

Programming the function keys

This chapter will show you a few examples for customizing function key settings to your needs and preferences:

• First example: Extension monitoring and call pickup via a freely programmable function key with

LED

• Second example: Monitoring calls on-screen

• Third example: Speed dialing with a freely programmable function key with LED

• Fourth example: Changing Setting of Context-Sensitive Key

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Example 1, Extension monitoring and call pick-up

This feature makes it possible to pick up a call ringing on another extension, for example when the other extension is busy or when the user is absent. The prerequisites for this function are:

◦ It must be supported by the PBX.

◦ The extension whose calls you wish to pick up on your own extension must permit this

function and you must both be using the same ID for this function. Settings:

- Phone's web interface > Conﬁguration Identity > SIP > Allow incoming extension monitoring: "on"

- Phone's web interface > Conﬁguration Identity > SIP > Extension monitoring group ID: Enter the ID into the textﬁeld. Please note: The ﬁrst character of the ID must not be a '{' bracket.

◦ The extension to be monitored must be programmed onto one of the freely programmable

function keys with LEDs. In our example we are monitoring extension 159 on key P12.

1. On the phone's web interface, click on "Function Keys" in the menu on the left.

2. Under "Context" of P12, select Active or one of the conﬁgured identities from the drop-down list.

3. Under "Type" of P12, select "Extension" from the drop-down list.

4. Under "Number" of P12, enter the phone number whose calls you wish to pick up. In our example it is 159.

5. Click on "Apply" and "Save".

The LED of key P12 on the phone will now ﬂash red quickly when a call is ringing on 159. If the call is not answered, you can pick it up by pressing key P12. When 159 is engaged in a call, the key will glow red steadily.

P12

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Example 2, Monitoring calls on-screen

When you are monitoring another extension or phone line, you may want to see more information on the display, for example the number of an incoming call to that extension or line. In our example, key P5 will be programmed to show ongoing activity on monitored extensions or lines on the display.

1. On the phone's web interface, click on "Function Keys" in the menu on the left.

2. Under "Context" of P5, select Active or one of the conﬁgured identities from the drop-down list.

3. Under "Type" of P5, select "Key Event" from the drop-down list.

4. Under "Number" of P5, select "Monitor Calls" from the drop-down list.

5. Click on "Apply" and "Save".

Press key P5 on the phone to show any ongoing activity on all extensions monitored by your phone on the display. In the following example, extension 159 from Example 2 on the preceding page is a monitored extension. "7819 > 159" in Fig. 1 indicates that extension 7819 is calling extension 159; "7819 x 159" indicates that 7819 is connected to 159 and that 7819 is the caller, 159 the callee.

Fig. 1 Fig. 2

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Example 3, Speed dialing

Besides using the "Speed Dial" page on the web interface to program speed dial numbers, you can also put the functionality on the freely programmable function keys with LEDs. In our example, key P6 will be used.

1. On the phone's web interface, click on "Function Keys" in the menu on the left.

2. Under "Context" of P6, select Active or one of the conﬁgured identities from the drop-down list.

3. Under "Type" of P6, select "Speed Dial" from the drop-down list.

4. Under "Number" of P6, enter the phone number that you wish to speed dial. In our example it is phone number 555-0184 in area code 917. Type each phone number with any necessary area code and/or country code etc. without spaces, hyphens, etc.

Example: In conventional notation you might write the number as (917) 555-0184. Type 9175550184 into the text ﬁeld.

5. Click on "Apply" and "Save".

You can now speed dial the number 9175551784 by pressing key P6 on the phone.

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Example 4, Changing Setting of Context-Sensitive Key

You can select a dierent key event to be available on each respective key when the phone is in idle mode. You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc. In the following example, the setting of the second key from the right will be changed from Directory to Forwarding all calls.

1. On the phone's web interface, click on "Function Keys" in the menu on the left.

2. Click on the drop-down list of the second key from the right.

3. Select "Forward all" from the drop-down list.

4. Click on "Apply" and "Save".

Using the conﬁgured context-sensitive function key on the phone to turn forwarding of all calls on and o:

1. Press the key (Fig. 1).

2. The display will prompt you to enter a forwarding target (Fig. 2). If one has already been set, the display will propose that number; you can accept it with

or change it and then press .

Forwarding of all calls is now activated (Fig. 3)

3. To turn o forwarding of all calls, press the key again (Fig. 3).

Fig. 1 Fig. 2 Fig. 3

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Customizing the phone settings

See "The phone's web interface" on page 31 on how to open the phone’s web interface, how the web interface works, and how to change the settings. See "User mode/administrator mode" on page 34 on the dierence between administrator and user mode.

If you have access to administrator mode, but do not consider yourself to be an expert on SIP and SIP phones, we recommend that you do not change any of the technical settings since this may adversely aect the phone’s performance or put it out of order altogether.

If you want more information on a web interface setting, click on the radio button with the question mark that you see to the right of each item. It links to a page on snom’s Wiki with detailed information about that particular item.

On customizing the function key settings, see the chapter "Conﬁguring the function keys" on page

58.

Note: Any changes you make on the web interface will not take eect until you click on "Apply" and "Save". Changes will be lost if you open another page or tab of the web interface or if you close the web interface without ﬁrst clicking on "Apply" and "Save".

Identities/accounts

The phone supports up to twelve accounts or "phone numbers" with one or more providers or within an oce or organization network. On Snom phones these accounts or phone numbers are called "identities".

If your phone is part of an oce network, you may need to contact your administrator to conﬁgure new or change existing identities, as this can only be done when the phone is running in administrator mode and when the PBX settings allow it.

See "Phone Installation and initialization" on page 8 for the information on required input data.

Conﬁguring new identity/account

On the phone

You can do the basic setup (account/number & registrar):

1. Press

2. Press

◦ When you are at the top of the list, pressing

◦ At any other position within the list, press

3. When you have reached the identity you wish to edit, press

4. When prompted, enter Account and Registrar.

5. Press

> 3 Identity > 3 Edit User.

to scroll down.

will take you to identity 12.

to scroll.

to select it.

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On the web interface

Open the web interface and click on an identity in the menu on the left. The conﬁguration window for that identity will open; it contains four tabs, with the left one, Login, visible in the front. To view SIP, NAT, and RTP pages, click on the respective tab; the font weight of the tab on the active page is bold.

1. Login tab. Enter the information received from your provider or your administrator in the appropriate ﬁelds.

◦ Display name

The display name is optional and freely selectable. It will be sent to any parties you call unless you hide your identity (see "Hiding my caller ID" on page 73). If you do not enter a display name, the data in the "Account" text ﬁeld will be shown on your display and sent to any parties you call unless you hide your identity.

◦ Display text for idle screen

Any text you enter in in this text ﬁeld will be shown - instead of your display name or account on your display only. It will not be sent to any parties you call.

◦ Ringtones

The phone has 10 built-in ringtones that can be assigned to identities, group types, and contact types. It is also possible to download a custom melody and to turn o the ringer by selecting "Silent".

See "Assigning ringtones" on page 66.

2. SIP settings. Click on the SIP tab to bring the page to the front. It contains a number of technical settings and textﬁelds for entering URIs/URLs to various servers (for music-on-hold, for example), as well as some behavior settings. These are:

◦ Automatic acceptance of incoming calls: Identity # > SIP tab > Auto Answer. The default

setting is "o".

Acoustic alert (one short beep) when the phone accepts a call automatically: Preferences > Auto Answer > Auto Answer Indication. The default setting is "o".

◦ Contact List. A contact list must be available on a server. Click "on" and enter the Contact List

URI .

◦ Identity can receive calls. The default setting is "on". The default setting is "on". If you want to

be able to use the identity for outgoing calls but do not wish other phones to be able to call the identity, turn the setting o.

◦ Allow incoming extension monitoring. If you do not wish other phones to be able to monitor

the activity on your phone, turn the setting o.

You can also allow only certain phones to monitor and pick up your calls. In this case, select the "On" setting and enter a password into the next ﬁeld of the next setting, "Extension monitoring group ID" .

Note: The password cannot start with a "{" bracket.

Any phone allowed to monitor and pick up your calls must also use the same password in this text ﬁeld..

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Editing an existing identity/account

On the phone

You can edit the account/number and the registrar only:

1. Press

2. Press

◦ When you are at the top of the list, pressing

12.

◦ At any other position within the list, press

3. Press

4. When prompted, enter Account and Registrar.

5. Press

On the web interface

Open the Conﬁguration page of the identity and make the changes in the text ﬁelds. For more information, see "Identities/accounts" on page 64.

If you have changed the account or the registrar, click on "Re-Register" and "Save". If you have made other changes, clicking on "Apply" and "Save" suces.

> 3 Identity > 3 Edit User.

to scroll down.

on the navigation key will take you to identity

to scroll.

to open the selected identity.

Assigning ringtones

The phone has 10 built-in ringtones that can be assigned to identities, group types, and contact types. It is also possible to download a custom melody. When an incoming call to an identity is ringing, the phone will play the ringtone assigned to that identity, unless it is a call from a VIP or a group with a distinctive ringer of their own.

Note: Ringers assigned to the contact type VIP and to any of the group types override the ringers assigned to identities. For example, if you have assigned Ringer 1 to one of the identities and Ringer 2 to the group "Colleagues", the phone will play Ringer 2 when a contact from the "Colleagues" group calls that identity.

If your ringtones don’t seem to work as expected, contact your administrator. There may be an overriding setting on the PBX.

Assigning ringtones to contact type VIP and group types: See page 37.

Selecting identity ringtones:

• On the phone: 1 Preferences > 3 Ringer. The identities are shown on the display.

◦ Select an identity with

/ and press to hear the current ringtone for that identity.

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D375 | Snom 370 User Manual Customizing the Phone Settings

◦ Selecting a dierent ringtone: Press / to navigate up and down the list. The marked

ringtone is played. Press selected identity and return to the identity screen.

• On the web interface (the ringtones will be played by the phone): Conﬁguration Identity (1-12) > Login.

◦ Click on "Play Ringer" to play the currently selected ringer.

◦ To change the ringer, select a ringer from 1 to 10 in the drop-down menu of "Ringtone". If you

have selected the custom melody, enter the URL to the data ﬁle in the text ﬁeld underneath. It must be a ﬁle of the type PCM 8 kHz 16 bit/sample (linear) mono WAV.

◦ Click on "Apply" and "Save".

to save the marked ringtone as the new ringtone for the currently

Date and time formats

The date and time formats can be set and changed on the web interface only.

Date

1. Open Preferences > General Information > US Date Format. The default is "on".

◦ Select "on" to have the date shown on the phone's display in "m/d/yyyy" or "mm/dd/yyyy"

format. Examples: May 6 will be displayed as 5/6; December 10 will be displayed as 12/10.

◦ Select "o" to have the date shown on the phone's display in "d.m.yyyy" or "dd.mm.yyyy"

format. Examples: May 6 will be displayed as 6.5; December 10 will be displayed as 10.12.

US Date Format

Date Setting "On" Setting "Off"

March 5, 2012 3/5/2012 5.3.2012 March 12, 2012 3/12/2012 12.3.2012 December 5, 2011 12/5/2011 5.12.2011 December 10, 2011 12/10/2011 10.12.2011

2. Click on "Apply" and "Save".

Time

The time setting aects phones and/or ﬁrmware versions with a digital clock only. If the phone has a clock face, changing the setting will not aect it.

1. Open Preferences > General Information > 24 Hour Clock. The default is "on".

◦ Select "on" to have the time on the phone's display shown in 24-hour format, 00:01 to 24:00 .

◦ Select "o" to have the time on the phone's display shown in AM/PM format, 0:01AM to

12:00PM.

2. Click on "Apply" and "Save".

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D375 | Snom 370 User Manual Customizing the Phone Settings

Time zone

The phone receives the time and date from your NTP time server. If the time and/or date on the display are incorrect, you may need to set the correct time zone. If you have set the correct time zone and the time is still incorrect, there may be a problem with the time server. Contact your network administrator or your IP provider.

The list of time zones is arranged by the dierence in hours (+/-) to the UTC and, within each time zone, alphabetically by selected locations (country or country and city). Selecting and setting the time zone:

On the phone

1. Press > 1 Preferences > Time & Date > 1 Time Zone.

◦ Press

is spoken.

◦ Press

◦ Use

2. Press

3. Press

to save your selection

for two seconds to return to the idle screen.

to collapse the list to show only selected times zones where the phone language

to show all time zones.

to fast-forward to the beginning of the next time zone, i.e., UTC +1, +2, etc.

to scroll.

On the web interface

This setting can be accessed in administrator mode only.

1. Open Advanced > Network tab > Time > Timezone.

2. Select your timezone/country/city from the drop-down list.

3. Click on "Apply" and "Save".

Emergency numbers

These numbers can be called even when the keyboard is locked. The numbers "911", "112", "110", and "999" are preset.

Change/add numbers: Web interface > Preferences > Lock Keyboard > Emergency Numbers (space separated). Type each number without spaces, hyphens, etc. between the digits, separate the individual numbers with one empty space between them. Example: 911 112 110 999.

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D375 | Snom 370 User Manual Customizing the Phone Settings

Language settings of phone and web interface

The language used on the phone can be changed on the phone as well as on the web interface. The language used on the web interface can be changed on the web interface only.

Phone language

Setting on the phone

1. Press

2. Use

3. Press

4. Press

Setting on the web interface

1. Open Preferences > General Information > Language.

2. Select the language from the drop-down list.

3. Click on "Apply" and "Save".

> 1 Preferences > 4 Language.

to scroll.

to save the selected language.

for two seconds to return to the idle screen.

Web interface language

1. Open Preferences > General Information > Webinterface language.

2. Select the language from the drop-down list.

3. Click on "Apply" and "Save".

Dial tones

Dierent dial tones for dierent countries! Select yours on the phone or on the web interface.

Setting on the phone

1. Press > 1 Preferences > 2 Tone Scheme.

2. Use

3. Press

4. Press

Setting on the Web Interface

1. Open Preferences > General Information > Tone Scheme.

2. Select the country from the drop-down list.

3. Click on "Apply" and "Save".

to scroll.

to save the selected country.

for two secondc to return to the idle screen.

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D375 | Snom 370 User Manual Customizing the Phone Settings

Emergency numbers

These are numbers that can be dialed even when the keyboard is locked. They must be set beforehand on the web interface.

1. Open Preferences > Lock Keyboard > Emergency Numbers (space separated).

2. Enter the emergency numbers in the text ﬁeld. Type each number without spaces between the digits, separate the individual numbers with one empty space between them.

Example: If you want to set the emergency phone number 911 and the phone numbers of your doctor (986543) and a friend (234578), the entry would look this: 911 986543 234578.

3. Click on "Apply" and "Save".

Call forwarding

This feature automatically redirects all or certain incoming calls to another phone or a mailbox. It is possible to conﬁgure the settings on the phone and on the web interface.

Always

All incoming calls are forwarded to the number of the phone, extension, or mailbox speciﬁed as this function’s target.

When busy

Calls ringing while the phone is busy are forwarded to the number of the phone, extension, or mailbox speciﬁed as this function’s target.

After timeout

When a call starts ringing, the phone will wait for the number of seconds speciﬁed as "call forwarding time". If the call has not been accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox speciﬁed as this function’s target.

Conﬁguring the settings on the phone

See "Making/changing the settings on the phone and turning on call forwarding" on page 56.

Conﬁguring the settings on the web interface

If your internet telephony provider or your PBX uses codes to turn functions on and o, refer to their manuals for the codes to enter in "On Code"/"O Code" text ﬁelds or ask your administrator.

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D375 | Snom 370 User Manual Customizing the Phone Settings

Setting forwarding numbers

• Forwarding all incoming calls:

1. Open Preferences > Call Forwarding > Always.

2. Type the phone number in the "Target" text ﬁeld. Type each number the way it needs to be

dialed by the phone, without spaces or punctuation between the digits.

3. Click on "Apply" and "Save".

• Forwarding incoming calls when the phone is busy:

1. Open Preferences > Call Forwarding > Busy

2. Type the phone number in the "Target" text ﬁeld. Type each number the way it needs to be

dialed by the phone, without spaces or punctuation between the digits.

3. Click on "Apply" and "Save".

• Forwarding incoming calls when they are not answered:

1. Open Preferences > Call Forwarding > Timeout.

2. Type the phone number in the "Target" text ﬁeld. Type each number the way it needs to be

dialed by the phone, without spaces or punctuation between the digits.

3. Click on "Apply" and "Save".

Turning call forwarding on

1. Web interface > Preferences > Call Forwarding.

2. Click "On" after the forwarding event ("Always", "Busy", "Timeout").

3. Click on "Apply" and "Save".

Turning call forwarding o

1. Web interface > Preferences > Call Forwarding.

2. Click "O" after the forwarding event ("Always", "Busy", "Timeout").

3. Click on "Apply" and "Save".

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D375 | Snom 370 User Manual Customizing the Phone Settings

Call completion

On Snom phones call completion means that when a called number is busy or not available, your phone will call you back as soon as the dialed number is not busy anymore or available again. The factory default setting is "o".

Note: This function depends on whether it is available in your network or not.

Changing the setting to turn it on:

On the phone

> 2 Call Features > 2 Outgoing Calls > 4 Call Completion [On]/[O]. Press to change

setting from On to O and vice versa.

On the web interface

Open the phone's web interface > Advanced > Behavior > Phone Behavior > Call completion > .

Call waiting

Default setting: When in a call, another incoming call coming in is announced visually in the status line and acoustically by the sound of a double beep. See "Call waiting" on page 49 on how to use this feature. Available settings:

◦ On: Visual and acoustic announcement of calls waiting ◦ Visual only: Visual announcement of calls waiting in the status line ◦ Ringer: Acoustic announcement by double beeps ◦ O: No announcement; callers hear the busy signal

Starting with FW 8.7.5.9, call waiting can be set independently for each identity on the phone's web user interface. If you use the phone to change the setting, it will apply to the current outgoing identity.

On the phone

1. Press > 2 Call Features > 3 Incoming Calls > 2 Call Waiting.

2. Select setting with .

3. Press

to save.

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D375 | Snom 370 User Manual Customizing the Phone Settings

On the web interface

1. Click on the identity whose call waiting settings you want to change.

2. Click on the SIP tab. The setting Call Waiting Indication is the second to last on the page.

3. To turn call waiting o, select "o" from the drop-down menu. Select "visual only" or "ringer" if you want waiting calls announced only by the "phone ringing" symbol or the double beep, respectively.

4. Click on "Apply" and "Save".

Hiding my caller ID

With this setting your phone number will not be transmitted to any phones you call. Please note that your call may not be accepted if the other phone is set to reject anonymous calls (see next item).

On the phone

> 2 Call Features > 2 Outgoing Calls > 5 Hide own outgoing ID [Yes]/[No]. Press to change

setting from Yes to No and vice versa.

On the web interface

1. Open Preferences > Privacy Settings > Suppress own number (CLIP/CLIR).

2. Select the radio button "Hide" .

3. Click on "Apply" and "Save".

Rejecting anonymous calls

With this setting you will not receive calls from phones whose number is not shown on your display. Anonymous callers will hear the busy signal.

Please note that calls from analog phone connections will, most likely, be received as anonymous calls.

On the phone

> 2 Call Features > 3 Incoming Calls > 1 Reject anonymous [Yes]/[No]. Press to change

setting from Yes to No and vice versa.

On the web interface

1. Open Preferences > Privacy Settings > Reject incoming anonymous calls.

2. Select the radio button "Reject".

3. Click on "Apply" and "Save".

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D375 | Snom 370 User Manual Customizing the Phone Settings

Number guessing

When you have typed the minimum number of characters you have speciﬁed for this function, the phone will look for numbers containing that string of characters in its call lists and directories and, if it ﬁnds matches, show the number(s) on the display. If the number proposed on the display is the one you wish to dial, press

The default setting is o. Changing the setting:

On the phone

> 2 Call Features > 2 Outgoing Calls > 3 Number Guessing [On]/[O]. Press to change

setting from On to O and vice versa.

; if not, continue entering digits.

On the web interface

1. Open Advanced > Behavior tab > Phone Behavior > Number Guessing.

2. Select the radio button "on".

3. Type the minimum number of digits in the text ﬁeld of "Number Guessing Minimum Length".

4. Click on "Apply" and "Save".

Speed dial

You can use the numbers 0 to 30 and the special characters # and * to speed dial frequently and/or long numbers without having to enter the complete phone number. The numbers must be set on the phone's web interface ﬁrst.

1. Open Setup > Speed Dial.

2. Enter one phone number with any required preﬁxes (area code, country code, operator/auto attendant, etc.) in the text ﬁeld for each respective number or special character.

Note: Type each phone number without spaces or punctuation between the digits.

For example: You want to be able to speed dial the phone number 555-1784 in area code 917 by pressing the down as (917) 555-1784. In the speed dial table, type 9175551784 into the text ﬁeld of the number 1.

key. In conventional notation you might write the number

If you want to add a name or other data before or after the number, type the number in angled brackets <>. Example: Accounting <9175551784>.

3. Click on "Apply" and "Save". You can now speed dial the number by pressing and on the phone.

Page 75

D375 | Snom 370 User Manual Software Update

Software update

Manual update

1. Open snom’s web page at www.snom.com.

2. Click on Support > Download > Firmware.

3. Click on the phone to be updated.

4. Click on the ﬁrmware version currently running on your phone.

5. Click on the ﬁrmware version you want to update to.

6. Right-click on the version’s link and copy it.

7. Open the phone’s web interface > Setup > Software Update.

8. In the Manual Software Update area, paste the link into the text ﬁeld behind Firmware.

9. Click on Load. The phone begins to reboot.

10. If the phone asks “Reboot?”, press

11. DO NOT DISCONNECT THE POWER WHILE THE PHONE IS REBOOTING!

Auto provisioning

See our web page http://wiki.snom.com/Features/Mass_Deployment for information.

1. Open the phone’s web interface > Setup > Advanced > Update tab.

2. Please read the instructions at “?” of each line carefully.

Page 76

D375 | Snom 370 User Manual Troubleshooting

Troubleshooting

Reboot

1. Press .

2. Press 5 Maintenance.

3. Press 3 Reboot.

4. When asked whether to "Reboot?", press

5. Wait for the idle screen to reappear.

Hard reboot

Disconnect the power, wait for a few seconds, and reconnect. Wait for the idle screen to reappear.

Warning: Never disconnect the power during a ﬁrmware update!

Reset to factory values

1. Press .

2. Press 5 Maintenance.

3. Press 4 Reset values.

4. Enter the administrator password and press

5. Wait for the idle screen to reappear.

6. See “Initialization” on page ... to continue.

Warning: All customized settings will be lost!

TFTP Update

When there is no other way to get the phone to work (administrator password lost, etc.). How it is done: See http://wiki.snom.com/Firmware/Update/TFTP_Update/en.

Warning: All customized settings will be lost!

Manual initialization

When automatic initialization via DHCP fails, enter the values for netmask, IP gateway, and DNS server manually after each prompt on the display.

Page 77

D375 | Snom 370 User Manual Troubleshooting

Contacting Snom Support

Please visit our knowledge base and our forum ﬁrst. You may ﬁnd the answer to your question in one of the topics there. If you haven't found an answer or a solution to your problem, please post your question or problem on the forum (http://forum.snom.com).

Note: The forum is accessible to the general public. Do not post any private and/or security-relevant information there. This includes MAC addresses, SIP headers, etc. that may allow others to hack into your system or use your identity for nefarious purposes.

If you haven't received an answer or solution within a reasonable amount of time (generally two work days), send the link to your posting to Support. You need to create a support account ﬁrst, if you don't already have one.

Creating a support account

1. Open snom’s web page at www.snom.com.

2. Click on the Support tab to open the Support window.

3. Click on End Customer Support.

4. On the Support Center page, click on Register new account. (Neu anmelden)

5. Fill out the form and click Register. (Anmelden)

6. You will receive an automatic email. Click on the link to activate your account.

7. You will receive a second email containing your account name, email address, and password.

You can now submit tickets requesting support to Snom Support.

Submitting a ticket

1. Open snom’s web page at www.snom.com.

2. Click on the Support tab to open the Support window.

3. Click on End Customer Support.

4. On the Support Center page, enter your email address and password and click on Login.

5. Click on "Ask for support". (Eine neue Anfrage/Frage stellen)

6. Follow the instructions on the screen.

Submitting system and settings information

System information

1. Open the phone’s web interface > Status > System Information.

2. Copy the text under System Information into your forum posting or into the email, if Support has asked you to contact them by email.

Make sure to delete the MAC address and the IP address, if it is a public one.

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D375 | Snom 370 User Manual Troubleshooting

Settings information

1. Open the phone’s web interface > Status > Settings.

2. Copy the settings list into your forum posting or into the email, if Support has asked you to contact them by email.

Make sure to delete private and/or security-relevant information like the MAC address, public IP address, etc.

Traces

Snom Support may ask you to submit a SIP Trace and/or a PCAP Trace to help them analyze your problem.

Performing a SIP Trace

1. Open the phone’s web interface > Status > SIP Trace.

2. Click on "Clear" to clear the page.

3. Recreate the error to be documented in the trace.

4. Click on "Reload".

5. Copy the text and submit to Support in whatever form they requested you to use.

Performing a PCAP Trace

1. Open the phone’s web interface > Status > PCAP Trace.

2. Click on "Start" to start recording network trac.

3. Click on Stop to end recording.

4. Click on the “here” link to open the ﬁle download window and save the ﬁle.

5. Submit the ﬁle to Support in whatever way they requested you to use.

Page 79

Appendix 1 - Display Symbols

Display symbols and Icons

Symbols found in the function key line

The buttons symbolize the functions that are currently available for activation. Press the function key underneath the symbol to activate the function.

Programmable function symbols

These are the symbols displayed in the function key line when the phone is idle. They can be selected on the phone's web interface > Function Keys page. See "At a glance" on page 18 for the default settings.

Displaying SIP URLs of all active identities; selecting outgoing identity

External phone directory

Call list menu (missed, received, and dialed calls)

Available status messages

Turning DND on and o

Contacts list

Forwarding all calls (turning on/turning o)

Presence signaling on/o

Retrieving messages from mailbox

Settings menu

Display indications

On activity

Outgoing call ringing

Incoming call ringing

Connected (single connection or conference)

Call(s) on hold

Page 82

On idle screen

Outgoing identity

• The current outgoing identity is indicated by the lighter line and the green box with the handset symbol:

is your identity for the call.

. When you call someone, this

• Select a dierent identity for the next call by pressing

Active identity

• Can be called

• Can be selected as the outgoing identity for making calls by pressing navigation key.

Identity not properly registered. See

on the navigation key.

on the

Identity trying to register.

1. Change the "Identity active" setting to "on".

2. Click on "Re-Register".

3. Click on "Save".

Page 83

Status messages

Whenever there is a current message concerning the status of the phone, the function key will be available. Press the function key (or screen. Additionally, some status messages will also be displayed in the status bar; if there is more than one current message, the one with the highest priority will be shown. The messages in descending order of priority:

Status message Deﬁnition

SW  A ﬁrmware update is available Reboot required  Reboot required, for example to have settings changes

SIP disabled ² The phone cannot make calls due to license problems Error  An error occurred Low memory  Disk space full Remote directory is too big  The remote directory is too big to be imported

Not Registered: <account> ² The speciﬁed identity/account is not registered Waiting for <name/number> to be

available ² <account> is now available ² The dialed number is not busy anymore or is now available Forward when Busy: <name/number> Call forwarding is on. When your phone is busy, incoming

Forward after Timeout: <name/number> Call forwarding is on. When an incoming call is not picked

Forward all: <name/number> ² Forwarding of all incoming calls is on. All incoming calls

Contacting NTP server Network Time Protocol (NTP) is a protocol for NTP server unreachable 

HTTP Password not set  No HTTP password has been set Admin Password not set  No Admin password has been set Keyboard locked ² Only numbers designated as emergency numbers can be

DND active ² Do not Disturb mode is activated You have messages There are spoken messages on the mailbox You have new messages New (messages on the mailbox) Old messages Old (messages on the mailbox) Missed: <number> The number of calls you missed since the last time you

Appendix 2 - Status Messages

> 6 Information > 1 Status Info) to open the "Status info"

take effect

Waiting for call completion to busy or currently unavailable number

calls will be forwarded to the phone number indicated

up within the set number of seconds, the call will be forwarded to the phone number indicated

will be forwarded to the phone number indicated.

synchronizing clocks over data network. If the connection is interrupted, the phone will not be able to display the correct time.

dialled

checked the list of missed calls or turned off the missed call indication

 The function key symbol

² The message cannot be deleted from the "Status Info" screen

will be blinking

Page 84

Appendix 3 - Labeling Function Keys P1-P12

The phone comes with a strip of paper that you can use to label the function keys with LEDs. If you want to type and print the labels, use the interactive Word document in snom's Wiki (http://wiki.snom.com/ D375/Documentation) in the section "Function Key Label Template".

1. Open the ﬁle and click into the cell where you wish to enter a name or other text. Please note:

◦ Font size will adjust to the number of characters you enter into each cell.

◦ You can change the text alignment from centered to left or right, but make sure that you do not

change the size of the cells, or the strip will not ﬁt into the indented space on the phone.

2. Use the arrow keys on your keyboard to move the cursor into another cell or click into the cell. The keys labeled 1 - 6 with the white text ﬁelds on the template correspond to the keys labeled P1 - P6 on the Function keys page of the phone's web interface; the keys labeled 7 - 12 with the gray text ﬁelds correspond to P7 - P12.

Fig. 1 Fig. 2

3. Print the page in the actual size (100%).

4. Cut out the middle strip with the 12 text ﬁelds (Fig. 2, above).

5. Remove the transparent plastic cover between the two rows of function keys with LEDs.

6. Place the paper strip into the indented area and replace the plastic cover.

Page 85

Appendix 4 - Wall Mounting

Distancia a la pared

69,00 mm (2.717

183,00 mm (7.205")

D375

PN 00004141

EXT DC 5V NET PC USB AUDIO

S/N

MAC address

Use only power supply listed in the user guide.

DC 5V

Wall Mounting

Not included in the delivery are the four screws and two screw anchors/molly bolts/wall plugs appropriate for your type of wall.

ø max 8 mm (0.315")

Distance to wall Abstand zur Wand Distance au mur Distanza dalla parete

∼ 5 mm (0.197")

ø max

4,5 mm (0.177")

185,00 mm (7.284")

1. Before attaching the footstand in the position for wall mounting, plug the long end of the handset cord into the connector labelled "

" on the bottom of the phone and place the cord in the cable

guide (Fig. 1).

2. Insert the snap-ﬁts on the longer ends of the footstand into the holes marked  (Fig. 2).

3. Tilt the footstand away from you and insert the snap-ﬁts on the shorter ends into the holes marked  (Fig. 2 and 3). Make sure that all four snap-ﬁts have securely locked in place before mounting the phone on the wall.

Fig. 1 Fig. 2 Fig. 3

Page 86

4. The slots on the footstand for the various cables can also be used when the phone is mounted on the wall. After connecting the phone, form the cables into loops and gently press the long ends into the slots on the footstand. The loops should not be too big, so that they will not hamper the secure mounting of the phone on the wall, and not too small, so that the cables will not be bent or broken (Fig. 4).

Fig. 4

Note:

To hold the receiver securely in the upright position, we recommend that you rotate the tab of the cradle 180° so that its tip protrudes slightly above the edge of the cradle (see "Rotating the tab of the cradle" on page 11). The small rectangular hole in the receiver casing ﬁts perfectly over the now protruding tip.

Page 87

Appendix 5 - Programmable Functions

Programmable Functions

Following is a brief description of the function key settings available on the "Function keys" page of the phone's web interface.

Action URL Action URLs are basically HTTP GET Requests that allow the phone to interact with

web server applications. They can be used to send various data from the phone to a web server, like the customized settings stored on the phone; passwords are replaced by empty strings. Action URLs can be triggered by predeﬁned events ("Action URL Settings" page of the phone's web interface) or manually by a pressing a function key that has been programmed to trigger an action.

Auto Answer With this setting, your phone will automatically accept incoming calls when it is

idle. If you leave the text ﬁeld empty, incoming calls for all conﬁgured identities will be accepted; if you enter the number of an identity in the text ﬁeld, only calls to that identity will be accepted automatically (i.e., 1 for Identity 1, 2 for Identity 2 etc.).

BLF

(Busy Lamp Field)

Button This is a function key that is connected to your PBX to perform a task speciﬁed in

Call Agent This function key can be used by call agents to perform one of three dierent

This function key allows showing the status (idle, ringing, held call, busy) of another extension on the key's LED. By pressing the key, it may also be possible to pick up calls ringing on the extension, to dial the extension when the phone is idle, and to transfer an incoming call ringing on your own extension. These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use this feature rather than extension.

the buttons document. For more information, see the detailed feature description at http://wiki.snom.com/Features/LED_Remote_Control.

functions, depending on the value entered in the "Number" text ﬁeld:

• Logging onto and o the system. Text ﬁeld entry: F_CALL_AGENT_LOGGEDIN.

• Signalìng readyness to accept calls. For this function to work, the agent must be logged in. Text ﬁeld entry: F_CALL_AGENT_READY.

• Announcing that they are working after a call. For this function to work, the agent must be logged in. Text ﬁeld entry: F_CALL_AGENT_WORKINGAFTERCALL.

Conference Server

This function key can be used for PBX-based conferences and for local conferences on the phone itself.

• PBX-based conferences. When a conference room or conference account has been created on the server for an individual identity, you can dedicate a function key to calling and monitoring the conference room. Select the identity and the "Conference server" function from the respective drop-down menus and enter the SIP URI of the conference room in the "Number" text ﬁeld. For information on how to use this key with your particular PBX, please check the PBX manual.

• Phone-based conferences. If there is no SIP URI in the text ﬁeld, pressing the function key will initiate a phone-based conference with all held calls and any active call.

Page 88

Appendix 5 - Programmable Functions

DTMF This funcion allows the speciﬁcation of arbitrary key sequences (allowed digits: "0-

9", "*", "#", "A-D" and ﬂash: "!") which will be sent via DTMF when this key is pressed during an active call.

Extension This function key allows showing the status (idle, ringing, held call, busy) of another

extension on the key's LED. By pressing the key, it may also be possible to pick up calls ringing on the extension, to dial the extension when the phone is idle, and to transfer an incoming call ringing on your own extension. These functionalities depend on your PBX; for more information, please check snom's interoperability page and the PBX manual. With Asterisk, generally use BLF rather than this function.

Forward to All incoming calls will be forwarded to the number (extension or external phone

number) speciﬁed under "Number". The key is used to turn forwarding of all calls on and off; the red LED lights up when the function is turned on.

Intercom

Pressing a function key mapped with "Intercom" will establish a two-way connection to the extension speciﬁed in the "Number" text ﬁeld; that extension must have enabled intercom reception on its web interface (Advanced Settings > Behavior tab > Phone Behavior > Intercom Policy "only in idle" or "always").

"Intercom Policy" settings on the phone being called via intercom:

Always: The intercom call will connect to the called phone automatically; if the called phone is in a call, that call will be placed on hold.

Only in idle: The intercom call will connect to the called phone automatically if the called phone is idle. If it is in a call, the incoming intercom call will be announced as call waiting.

Off: Pressing the intercom key will call the extension speciﬁed in the "Number" text ﬁeld where it will be treated like any other incoming call, i.e., ring, be forwarded, etc.

Page 89

Appendix 5 - Programmable Functions

IVR This function key can be used for regular calls to an extension that is reached via

an IVR or auto attendant and a number of voice prompts where the caller has to make a selection by pressing a key after or during the prompt. If you know which keys need to be pressed in which order in order to reach the desired extension, the entire process can be automated and considerably speeded up.

The syntax for the "Number" text ﬁeld entry is <phone_number>;dtmf=<n>,<n>, etc. The angle brackets <>including their content are placeholders for the variables that you must replace by the actual characters. The comma represents a pause of one second, and n represents any number key on the alphanumeric keypad.

Example: The number to dial is (917) 555-3814. When the connection has been established, the caller will hear three prompts. After the ﬁrst prompt, he must press key 1; after the second prompt, he must press 3; and after the third prompt he must press 1 to reach the desired extension. The entry in the "Number" text ﬁeld must look like this: 9175553814;dtmf=1,3,1.

Usage: When the phone is in idle mode, press the key to dial the number. As soon as the connection has been established, the phone will automatically send the DTMF tones associated with the alphanumeric keys 1, 3, and 1 with a one-second pause between them.

(If the function type "IVR" doesn't work on individual phones, try "Speed dial" with the above description.)

Key Event When this key type is selected, a drop-down menu opens under "Number". For the

available selections, see the following section "Key Events".

Line Default setting for all freely programmable function keys. Incoming calls will go to

the ﬁrst free "line" key, and outgoing calls will use the ﬁrst free line key.

Line keys can be used to make outgoing calls with the identity selected from a particular key's "Context" menu and to have incoming calls for that identity going to that particular function key. If the key is busy, the incoming call will go to the ﬁrst free line key.

Multicast Page This function key enables the phone to send multicast streams to IP multicast group

addresses. The multicast IP address and port are entered in the "Number" text ﬁeld in the format <multicast IP address>:<port> (e.g., 239.255.255.245:5555). The angle brackets <>including their content are placeholders for the variables that you must replace by the actual characters.

Please note: This key is for sending multicast streams. To allow reception of multicast streams, multicast support must be enabled on the phone's web interface, Advanced settings > SIP/RTP tab > Multicast by setting Multicast Support to "on". You must also enter the IP addresses of the multicasts you wish to receive in ascending order of priority, 10 being the highest. In case of simultaneous multicasts, the one with the highest priority at any given time will override the others.

Page 90

Appendix 5 - Programmable Functions

Park Orbit If a park orbit has been set up on the server, a function key mapped with the Park

Orbit functionality can EITHER serve to park calls on the park orbit OR to park as well as retrieve calls, depending on the type of server used. Select the server type on the Conﬁguration Identity page of the context identity, SIP tab, from the "Server Type Support" drop-down menu. Enter the "phone number" of the Park Orbit and/ or the park position in the text ﬁeld of "Number", for example orbit1@my.proxy.com or 700@my.proxy.com etc.

Presence If supported by your PBX, the LED of this function key will reﬂect the presence

status (ringing, busy, available, etc.) of the extension speciﬁed in the "Number" text ﬁeld. The function key can also be used to dial the extension, usually when the destination signals availability.

Push2Talk Pressing the function key mapped with "Push2Talk" will establish a two-way

connection to the extension speciﬁed in the "Number" text ﬁeld for as long as the key is pressed; that extension must have enabled intercom reception on its web interface (Advanced Settings > Behavior tab > Phone Behavior > Intercom Policy "only in idle" or "always").

On 870 phones, this key type will establish an Intercom connection.

On 820/821 phones, this key type is only available on keys P2 and P3.

On 760 phones, this key type is not available on key P4.

Shared Line Bridged lines (Bridged Line Appearance (BLA)) ared shared by two or more users;

when one of them is using the line, the others are blocked from using it. This key type makes it possible to monitor whether a shared line is busy (the LED is lit) or not (the LED is off). The URI of the shared line is set under "Number".

Speed Dial Besides using the "Speed Dial" page on the web interface to program speed dial

numbers, you can also put the functionality on the freely programmable function keys with LEDs to be able to speed dial frequently used and/or long numbers without having to enter the complete phone number.

Enter one phone number with any required preﬁxes (area code, country code, operator/auto attendant, etc.) in the "Number" text ﬁeld for any given freely programmable function key with LEDs. Example: 0019175557813.

Or enter a partial phone number (country, area code etc.) and complete the number on the dialog screen. In this case, enter the partial number, followed by a semicolon and "number=incomplete" in the text ﬁeld. Example: 001917555; number=incomplete.

Page 91

Appendix 5 - Programmable Functions

Starcode Making SIP calls without audiovisual indication on the phone user interface (PUI).

Examples for using this feature:

• Controlling settings on the PBX with dedicated keys that turn PBX functions on and o. The available functions must have been set on the PBX and they must be accessible from the phone, typically by dialing a star code. Phone function keys can be dedicated to activating and deactivating call forwarding and DND mode, transferring, picking up, and parking/unparking calls, etc. Depending on the settings on your PBX, you may either have to dedicate one key each for activating and deactivating a given function or to dedicate one key for both activating and deactivating the function.

• Silent alarms or emergency calls.

If the standard behavior of this function key type does not meet your requirements, it is possible to customize it. Copy the standard XML conﬁguration of the key from the Settings page of the phone's web user interface (WUI) and edit it to suit your needs. Then paste the edited XML into the "Number" text ﬁeld and change the key's type to "Xml deﬁnition".

Transfer to Transferring active calls and ringing incoming calls to the number set in the "Number"

text ﬁeld. Pressing the key once will transfer the active or ringing call.

If the text ﬁeld is empty, pressing the key will put the "Enter number" screen on the

display. Enter the number and press

For further information, see the article "Transferring calls" in the chapter "Using the phone".

Voice Recorder The phone does not record the voice streams at all; they must be recorded on the

PBX where a recording account must be set up. Pressing the key when the phone is idle will establish a connection between the phone and the recording account, making it possible to record spoken memos, meetings, or conferences. Pressing the key during a call will establish a three-party conference with the two phones and the recording account as participants. Please be advised that you must respect the legal restrictions of your country for recording calls with or without the participants' knowledge and permission.

Xml Deﬁnition Copy the XML sub tag of the action(s) you want the key to perform into the text ﬁeld.

The currently available settings can be found here: http://wiki.snom.com/Features/ Mass_Deployment/Setting_Files/XML/XmlSubTags.

/ to complete the transfer.

Key Events

ABS Address book search (OCS accounts)

Accepted Calls (Accepted List) List of calls accepted on the phone

Call Lists Call history list (missed, received, dialed calls)

Change active ID List of registered SIP identities

Conference Starting a conference

Page 92

Appendix 5 - Programmable Functions

Contacts Contact List, where the Presence State of selected users can be seen (online, busy,

ofﬂine)

Directory Internal phone directory

DND Turning "Do not disturb" function (DND) on an off. When mapped to a function key

with an LED, the LED will light up when DND is turned on.

Favorites Favorites list

Forward all All incoming calls will be forwarded to another extension or an external phone

number. After turning call forwarding on with this key, the display will prompt you to enter - or conﬁrm/change a previously entered - forwarding number.

Help FW versions lower than 8: Phone's IP address, MAC address, and ﬁrmware version.

FW 8 and higher: Phone's IP address and the URI to Snom Wiki. IP address, MAC address, and ﬁrmware version can be found in Settings > 6 Information > 2 System Information.

Hold Placing the active call on hold

LDAP Directory Allows the user to look up a remote directory while dialing. Once set, this pressed

key will open up the Direcory Search window. If LDAP is setup, corresponding matching entries as returned by the sever will be shown. If LDAP is not used and and presence_lookup_number setting is turned on, the contact matches will be shown. The default edit mode is alphanumeric in this state.

Logoff Identities Caution: This option will delete all account settings!!

Usage: Mainly useful for call centers with frequently changing users.

Menu Calling up the settings menu of the phone

Missed Calls Missed call history list

Monitor Calls

When the phone has been programmed to monitor extensions and do/allow call pickup, a key can be mapped to show the list of monitored extensions and do call

(not available on

pickup from the monitor.

Snom 300)

FW v8.7.2 and higher: The list will show only active extensions (i.e., busy or ringing). When there is no activity on any monitored extensions, the list is empty.

Mute Mutes/unmutes the microphone (handset, speakerphone, headset) during active call

Next Outgoing ID Selecting the next identity as the outgoing identity

Presence State Providing access to a list where the Presence state of each registered SIP Identity

can be deﬁned (online, ofﬂine, busy, invisible).

Prev. Outgoing ID Selecting the previous identity as the outgoing identity

Reboot Rebooting the phone

Page 93

Record The phone does not record the voice streams at all; they must be recorded on the

PBX or other external device. Pressed during a call, the key informs the PBX to start and stop the recording of the audio stream on the PBX. While the call is being recorded, the recording symbol will either blink on the display or be displayed, in red , in the status line, depending on the phone type; if the function key has an LED, the LED will be lit throughout the recording. Please be advised that you must respect the legal restrictions of your country for recording calls with or without the participants' knowledge and permission.

Redial Dialed call history list (last call at the top)

Retrieve Retrieves new mailbox messages. This key becomes active when the phone has

received a message waiting indication (MWI) with a valid mailbox URI.

Status Messages Currently available status messages (see Appendix 2)

Transfer Transfering the active call or an incoming call that you do not want to pick up. See

the article Transfering calls in the chapter Using the phone.

Pressing the key will put the "Enter number" screen on the display. Enter the number

and press

/ to complete the transfer.

Page 94

Appendix 6 - Wireless Module (D375 only), Bluetooth-compatible

Using the Phone with a Bluetooth Headset

The phone has a built-in wireless module that is compatible with Bluetooth v4.0 + EDR, class 2, headsets.

Note: Please test any headset you want to use with a Snom phone prior to purchasing the headset. Snom cannot guarantee that any headsets will be compatible with Snom phones. In particular, but not excluding other possible factors, the software on third-party headsets may have been modiﬁed unbeknownst to Snom, resulting in restrictions to functionality up to and including loss of compatibility with the Snom phone.

Currently, one audio/video Bluetooth or Bluetooth-compatible device can be paired with the phone. The phone supports one headset at a time. When more than one headset is connected to the phone, the devices used in descending order of priority will be Bluetooth headset -> USB headset -> wired headset via RJ connector.

Pairing

1. Turn on the headset to make it detectable. You may need to put some headsets into pairing mode to make them detectable.

2. Open the phone‘s Settings menu -> 1 Preferences -> 7 Bluetooth (Fig. 1). When there are no paired or connected devices, the setting will say "No devices available" (Fig. 2).

Fig. 1 Fig. 2

3. Press the context-sensitive function key underneath the symbol of the magnifying glass to initiate discovery mode. The display now says "Discovering. Please wait..." (Fig. 3).

If devices are detected, they will be listed on the display in the List of discovered devices, one device per line (Fig. 4). Each line contains a symbol for the type of device, the make/model of the device, and its MAC address. Currently only the type Audio/Video is supported, indicated by the headset symbol.

If no device is found or the headset you want to pair is not among the listed ones, make sure that the headset is detectable, i.e., turned on and within range, then press the function key underneath the

magniﬁying glass

again to repeat the search.

Page 95

Fig. 3 Fig. 4

4. When more than one device is listed, select one of them with the up and down arrows on the navigation key .

5. When the headset you wish to pair is highlighted (Fig. 4), put the headset into pairing mode and press the OK key

the headset into pairing mode.

The display will show the message "Pairing. Please wait..." (Fig. 5). When phone and headset have been paired, the display will show the connected headset with the audio/video symbol, make and model, and

MAC address (Fig. 6). When headset mode on the phone is turned on by pressing the headset key the BT headset symbol

on the phone. Please, refer to the headset‘s manual for further information on putting

is shown in the status line of the display (Fig. 7 on page 97).

Fig. 5 Fig. 6

Unpairing

To be able to use a dierent headset with the phone, the currently connected headset must be unpaired from the phone ﬁrst. This can be done whether the headset is turned on or o.

1. Open the phone‘s Settings menu -> 1 Preferences -> 7 Bluetooth.

2. Press the function key underneath the "Unpair" symbol

(Fig. 6).

Disconnecting a Paired Headset

When the headset is turned o or moves out of transmission range of the phone, or when a dierent audio device (handset, speakerphone) is selected on the phone, the headset is disconnected but it will remain paired with the phone.

Page 96

Reconnecting a Paired Headset

When the connection to the headset has been severed, the phone will attempt to reconnect with the headset:

◦ Every 10 seconds during the ﬁrst 10 minutes. Please note that reconnecting may take a little

longer than 10 seconds if the connection cannot be established immediately.

◦ Every 60 seconds if the phone could not establish a connection within the ﬁrst 10 minutes of

trying.

Note: The headset may also try to reconnect to the phone.

Reconnecting manually

If automatic reconnection is unsuccessful or if you do not want to wait for it, you can also use the manual method.

1. Open the phone‘s Settings menu -> 1 Preferences -> 7 Bluetooth.

2. If necessary, use the down-arrow on the navigation key paired devices (Fig. 6), and press the OK key

to select the headset in the list of

Using a Bluetooth Headset with the Snom Phone

Please, also consult the headset‘s manual for more information on how to use it. The headset behavior described in the following description applies to three tested headsets with the ﬁrmware on the headsets and the phone at the time. The behavior with other ﬁrmwares and other headsets may be dierent.

Selecting Ringer Device for Incoming Calls

Use the web user interface of the phone to select whether you want incoming calls to ring on the phone, on the headset, or on both.

Note: To be able to accept calls on the headset, the phone must be running headset mode (see next section "Turning on Headset BT Mode"). You can accept calls directly on the headset or via the phone regardless of the selected ringer device.

Open the phone's web user interface -> Preferences, section General Information / Ringtone Defaults and select one of the following settings from the drop-down menu of Ringer Device for Headset:

◦ Use Speaker. Incoming calls ring on the casing speaker of the phone.

◦ Use Headset. Incoming calls ring on the headset only.

◦ Use Headset and Speaker. Incoming calls ring on the casing speaker of the phone and on the

headset.

Page 97

Turning on Headset BT Mode

Press the headset key on the phone. The key's LED lights up, indicating that headset mode is now the active audio mode for calls. Additionally, headset mode is indicated by the headset symbol and the letters "BT"

Fig. 7

on the left side of the status line (FW v8.7.6 and higher) (Fig. 7) .

Making Calls in Headset BT Mode

Bluetooth headsets do not support o-hook on idle. Therefore the voice dialing function on the headset must be activated for dialing, except for tone schemes using local DTMF tones, like the USA.

Turning on Voice Dialing

On three tested headsets, the voice dialing function is activated by pressing the call key for approx. 1 to 2 seconds until you hear the "voice dial" message or signal (pressing the key for too long resulted in turning the headset o). Please, refer to the headset's manual for further information.

Dialing

You can either press the call key on the headset or the OK key

on the phone to begin dialing a phone

number entered manually or selected from the directory or a call list.

• Tone schemes using local DTMF tones (e.g., USA): The voice dial function is not required. Enter the number on the phone‘s keypad and brieﬂy press the call key to dial.

• Other dialing methods.

◦ Tone schemes without local DTMF tones (e.g., Germany): Enter the number on the phone‘s

keypad and long-press the headset‘s call key to voice dial the number or press the phone‘s OK key / to dial.

◦ Directory and call lists: Select a contact in the directory or a call from a call list and long-press

the headset‘s call key to voice dial the number or press the phone‘s OK key to dial.

Accepting Calls in Headset Mode

Brieﬂy press the call key on the headset or press the OK key

Ending Calls

Brieﬂy press the headset‘s call key or press the Cancel key

on the phone.

Page 98

Adjusting Headset Volume

On the phone

When the headset is the active audio mode, as indicated by the headset symbol by the bright green LED on the headset key, you can use the phone‘s volume key volume for the headset. The phone will save the setting for calls with any headset. The next time the BT headset is connected or reconnected to the phone and headset BT audio mode is activated on the phone, the phone will transmit the saved volume setting to the BT headset, overwriting any dierent setting on the headset.

Fig. 8

On the headset

Use the volume key(s) on the headset to adjust the volume immediately.

in the status line and

to set the call

When headset BT mode is the active audio mode on the phone, the new volume setting will also be transmitted to the phone and saved.

When headset BT mode is not the active audio mode on the phone, the headset will not transmit the new volume setting to the phone; the next time audio is activated from the phone, the headset volume setting will be overwritten by the volume setting stored on the phone.

Muting the Microphone

During a call, you can mute/unmute the headset‘s microphone by pressing the Mute button on the headset. Please, refer to the headset‘s manual for further information.

With some headsets, you can also press the Mute key please test any headset you want to use to see if it works.

Mute microphone indication

• On the phone. The symbol of the muted microphone symbol (Fig. 9). When the microphone is unmuted, the symbol disappears. Additionally, the red LED on the mute key is on. When the microphone is unmuted, the red LED is turned o.

on the phone. If you wish to use this feature,

is shown in the status line next to the "BT"

Page 99

Fig. 9

• On the headset: Message or other indication that the microphone is muted. Please, refer to the headset‘s manual for further information.

Page 100

Appendix 7 - GNU General Public License

DISCLAIMER

Das Produkt enthält Software, die unter der GNU General Public License, Version 2, frei genutzt werden darf.

This Product contains Software applicable to GNU General Public License, Version 2 which can be used freely.

II.

Im Verhältnis zu den Lizenzgebern der Software gilt der folgende Haftungsausschluss:

Towards the licensor of this Software the following liability is disclaimed:

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

III.

Der Lizenztext der GPL lautet wie folgt: The GNU General Public License is as follows:

GNU GENERAL PUBLIC LICENSE

Version 2, June 1991

We protect your rights with two steps: (1) copyright the software, and (2) oer you this license which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author‘s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modiﬁed by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reﬂect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in eect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone‘s free use or not licensed at all.

The precise terms and conditions for copying, distribution and modiﬁcation follow.

GNU GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND

MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modiﬁcations and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modiﬁcation".) Each licensee is addressed as "you".

Activities other than copying, distribution and modiﬁcation are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software-

-to make sure the software is free for all its users. This General Public

License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

1.You may copy and distribute verbatim copies of the Program‘s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option oer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modiﬁcations or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modiﬁed ﬁles to carry prominent notices stating that you changed the ﬁles and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modiﬁed program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if

100

Snom D375, snom 370 User Manual

TABLE OF CONTENTS

Copyright, Trademarks, GPL, Legal Disclaimers

Important information

Safety instructions

SELV (Safety Extra Low Voltage) compliance

Standards conformance

Disposal of the device

Cleaning

Setting up the phone

Delivery Content

Attaching and detaching the footstand

Attaching for desktop placement

Attaching for wall mounting

Detaching

Rotating the tab of the cradle

Adjusting the display angle

Connecting the phone

Connecting a headset

Initializing and registering the phone

Prerequisites

Initialization

What to do if initialization and registration are unsuccessful

Correcting the clock

Getting to know your phone

At a glance

LED indicators

Call indicator

Function key LEDs

Message LED

Hard keys

Freely programmable function keys with LEDs

Context-sensitive, programmable function keys

Preprogrammed, variably programmable function keys

Alphanumeric Keypad

Input modes and navigation

Entering numerals, letters, special characters, and symbols

Display layout

Idle Mode

When the phone is active

Settings

Phone settings

Adjusting the backlight

The phone's web interface

Opening the web interface

How the web interface works

Web settings overriding manual phone settings

User mode/administrator mode

Directories

Directory

Directory entries

Contact Types

Outgoing identity

Group

Ringtones

Adding/Editing Entries on the Phone

Adding new entry manually

Adding new entry from call list

Adding current caller

Sorting entries

Editing existing entry

Deleting an entry

Adding/editing entries on the web interface

Adding new entry

Editing an entry

Deleting entry on web interface

Dialing from phone directory

Deleting whole directory

Importing/Exporting Directory

External directories

LDAP

Contacts

Using the phone

Making calls

Selecting identity for current outgoing call

Handset

Headset

Speakerphone

Handset or headset and casing speaker

Auto dial