Snom m9r Quick Start Manual

Download

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ENGLISH

DEUTSCH

FRANÇAIS

ITALIANO

ESPAÑOL

www.snom.com

Quick Start Guide

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Wall Mounting - Wandmontage - Fixation murale -

Montaje en pared - Montaggio a parete - Montagem na parede

Distance to wall Abstand zur Wand Distance au mur Distanza dalla parete Distancia a la pared Distância à parede

a 6 mm (0.236")

ø max

8 mm (0.315")

ø max 5 mm (0.197")

2 x

Not included in delivery:

Nicht im Lieferumfang enthalten: Non inclus: No incluidos: Non inclusos: Não incluído:

123 mm

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v1.2.1

ENGLISH

.................................................................................... 5

Safety Information & Warranty USA ............................ 23

Safety Information & Warranty Australia ..................... 37

Safety Information & Warranty New Zealand ............ 41

DEUTSCH

.................................................................................... 45

FRANÇAIS

.................................................................................... 65

ITALIANO

.................................................................................... 85

ESPAÑOL

.................................................................................... 105

APPENDIX · ANHANG · ANNEXE · APENDICE · ANEXO

GNU General Public Licence ............................................................ 124

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E N

I S H

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This is the Quick Start Guide to the installation, setup, and operation of the base station and the phone. For further information please refer to the manual at http://wiki.snom.com.

DELIVERY CONTENT

Complete

Set

Handset

Kit

1. Base station 1 x -

2. Base station power adapter (5 V, DC plug inner Ø 2.1 mm, outer Ø

5.5 mm)

1 x -

3. Network cable 1 x -

4. Handset 1 x 1 x

5. 3.7 V Lithium-Ion rechargeable battery pack

1 x 1 x

6. Handset charger 1 x 1 x

7. Handset charger power adapter (5.9 V, DC plug inner Ø 1.35 mm, outer Ø 3.5 mm)

1 x 1 x

8. Belt clip 1 x 1 x

You will also need:

Data received from your service provider or administrator:

1. Account (usually the phone number) (required)

2. Registrar (required)

3. Password, authentication name, outbound proxy (may be required, mailbox account (if available)

4. If DHCP is not available for automatic initialization, you will also need the IP address, the IP gateway and the DNS server. Press

(Settings menu) > Network > enter PIN > select IP Gateway

and DNS Server, respectively, with OK.

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snom, the names of snom products, and snom logos are trademarks owned by snom technology AG. All other product names and names of enterprises are the property of their respective owners.

snom technology AG reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.

Texts, images, and illustrations and their arrangement in this document are subject to the protection of copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third parties without express written permission may result in legal proceedings in the criminal courts as well as civil courts.

When this document is made available on snom’s web page, snom technology AG gives its permission to download and print copies of its content for the intended purpose of using it as a manual. No parts of this document may be altered, modified or used for commercial purposes without the express written consent of snom technology AG.

Although due care has been taken in the compilation and presentation of the information in this document, the data upon which it is based may have changed in the meantime. snom therefore disclaims all warranties and liability for the accurateness, completeness, and currentness of the information published, except in the case of intention or gross negligence on the part of snom or where liability arises due to binding legal provisions.

Our firmware includes some source code that may be used and modified by anyone and everyone under the GNU Public License (GPL) (see Appendix on page 124), provided they, in turn, make it available to everyone else with the same licensing agreement. Please go to http://www.snom. com/en/support/download/gpl-quellcode/ for the original GPL license and the source code of components licensed under GPL and used in snom products.

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Standards Conformance

This phone is CE and FCC-certified and meets European and US health, safety, and environmental standards.

Unauthorized opening, changing, or modifying the phone will cause the warranty to lapse and may also result in the lapse of the CE and FCC certifications. In case of malfunction contact authorized service personnel, your seller, or snom.

Base ID: YDBM9BS1

Handset ID: YDBM9HS2

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SAFETY PRECAUTIONS

Please read these precautions and the instructions on how to set up and use the base and the phone thoroughly before using the devices. Save this Quick Start Guide and do not give the device to third parties without it. See also separate general safety information and country-specific safety and warranty information for the USA, Australia, and New Zealand.

Power supplies/adapters, rechargeable battery

• Use only the power converters (AC/DC adapters) delivered with the base station and the phone or those power supplies expressly recommended by snom. Other power power supplies may damage or even destroy the device(s).

Elementech Power Adapters, Model No.

Base station Handset charger

Europe without UK

AU1050507e AU1050607e

UK, Australia (Complete Set)*

AU10505050 AU10506050

UK (Extension Set)*

AU1050607b

Australia (Extension Set)*

AU1050607s

USA/Canada

AU1050507u AU1050607u

Extension Set contains different power adapter for handset charger than Complete Set

• Use only the rechargable battery pack delivered with the handset or those rechargable battery packs expressly recommended by snom.

Placement of base, charger, cables, cords

• Avoid placing the devices' cables and cords where people may trip over them. Avoid placing the cables and cords where they may be exposed to mechanical pressure as this may damage them. If the power supply cord or the plug is damaged, disconnect the device and contact qualified service personnel.

• Base station, chargers, handsets, power adapters, and cables are for indoor installation with a temperature range between +5°C and +45°C. Not for outdoor installation!

• Do not install product in rooms with high humidity (for example, in bathrooms, laundry rooms, damp basements). Do not immerse product in water and do not spill or pour liquids of any kind onto or into any parts of it.

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• Do not install product in surroundings at risk for explosions and do not use the handset in such surroundings (paint shops, for example).

Do not use the phone if you smell gas or other potentially explosive fumes!

• Medical devices might be adversely affected. Please consider the technical ramifications when installing the devices in a doctor's office, for example.

• FOR THE USA: Do not use near medical equipment or if you have a pacemaker.

If you have an implanted pacemaker

• FOR THE USA: Do not use if you have a pacemaker.

• Do not use if you have an implanted pacemaker unless the pacemaker manufacturer's directions expressly permit the use of devices emitting pulsating radio frequency signals. Always follow the manufacturer's directions!

• Recommended MINIMUM distance to the handset: 20 cm (7.9").

• Do not carry the handset in a breast pocket.

• Hold the handset to the ear opposite the medical device to minimize the potential for interference.

• Turn the handset off immediately if there is any reason to suspect that interference is taking place.

Other health risks

Do not hold the loudspeaker at the back of the handset against your ear when the phone is ringing or when speakerphone is switched on. Danger

of serious, irreversible damage to your hearing!

If you are wearing a hearing aid

Please note that the handset may cause an annoying background noise.

ADDITIONAL SAFETY INFORMATION

Small children:

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

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Operating environment:

• Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger. Use the device only in its normal operating positions. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased.

• WARNING: The handpiece contains magnets and the earpiece or mouthpiece may attract and hold small dangerous objects such as pins. Please ensure no such objects are present before each use.

Medical devices

Operation of any equipment emitting radio frequency signals may interfere with the functionality of inadequately shielded medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any other questions concerning this topic. Switch off your device in health care facilities when signs posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Implanted medical devices

Manufacturers of medical devices recommend that a minimum distance of 20 centimeters (7.8 inches) should be maintained between a wireless device and an implanted medical device, such as pacemakers or cardioverter defibrillators, to avoid potential interference with the medical device. Persons who have such devices should:

• Always keep the wireless device more than 20 centimeters (7.8 inches) from the medical device when the wireless device is turned on.

• Not carry the wireless device in a breast pocket.

• Hold the wireless device to the ear opposite the medical device to minimize the potential for inter-ference.

• Turn the wireless device off immediately if there is any reason to suspect that interference is taking place.

• Read and follow the directions of the medical device‘s manufacturer.

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If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.

SELV (Safety Extra Low Voltage) Compliance

Safety status of Input/Output connections comply to SELV requirements.

Warning: To avoid electric shock, do not connect safety extralow voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ45 (8P8C) connectors. Use caution when connecting cables.

Potentially explosive environments

Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device at refuelling points such as near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often but not always clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas, and areas where the air contains chemicals or particles such as grain, dust, or metal powders.

Sensitive Electronic Equipment

The current state of research concludes that operational DECT phones normally do not adversely affect electronic equipment. Nevertheless, you should take some precautions if you want to operate DECT phones in the immediate vicinity of such equipment like sensitive laboratory equipment. Always keep a minimum distance of 10 cm (3.94") to the equipment even when the phone is in standby.

Electrical Surges

We recommend the installment of an AC surge arrester in the AC outlet to which this device is connected to avoid damage to the equipmen t caused by local strikes of lightening or other electrical surges.

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IMPORTANT BATTERY INFORMATION

This product uses a rechargeable Lithium-Ion battery 3.7V, 650mAh. Only use batteries that came with the handset or replacement batteries with "snom" brand and snom PN 00002758 or batteries expressly approved by snom technology AG. Do not use any other type of battery, since this may lead to leakage, fire, explosion, or other dangerous situations. In order to replace or remove the battery, you must first remove the battery cover of the handset. Never disassemble, alter, or short-circuit batteries or use them for purposes other than the intended one. Charge battery only within the snom m9 handset placed in the snom m9 charger that came with the product.

Charging and discharging, storage

The handset is powered by a rechargeable battery. The full performance of a new battery is achieved only after two or three complete charge and discharge cycles.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. Use only snom technology AG approved batteries.

If left unused, a fully charged battery will lose its charge over time. If the battery is completely discharged, it may take a few minutes before the charging indicator appears on the display.

Use the battery only for its intended purpose. Do not short-circuit the battery. Short-circuiting the terminals may damage the battery or the connecting object. Do NOT use a damaged charger or battery. Using a damaged battery may cause it to explode.

Do not place or store the battery, inside or outside the handset, in the immediate vicinity of open fire or other heat sources. Leaving the battery in hot or cold places will reduce its capacity and lifetime. Charge batteries within an ambient temperature range of 0° C to 40° C (32° F to 104° F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged.

Avoid overcharging. Repeated overcharging can lead to deterioration in battery performance. Never attempt charging the battery with reversed polarity as this may cause the gas pressure inside the battery to rise and lead to leakages. For short-term storage store batteries in a dry location with low humidity, no corrosive gases, and at a temperature range of -20°

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C to 45° C (-4° F to 113° F). Long-term storage: Store at a temperature range between +10° C and +30° C (50° F to 86° F).

Battery Disposal

Defective or exhausted batteries should never be disposed of as municipal waste. Return old batteries to the battery supplier, a licensed battery dealer or a designated collection facility. Do not incinerate batteries.

CLEANING

Use an anti-static cloth. Please avoid water and liquid or solid cleaning products as they might damage the surface or internal electronics of the base, charger, and handset.

DISPOSAL

Disposal of phone

This product is subject to European Directive 2002/96/EC and may not be disposed of with general household garbage.

If you do not know where you may dispose of the device at the end of its lifespan, contact your municipality, your local waste management provider, or your seller.

Battery disposal

This battery is subject to European Directive 2006/66/EC and may not be disposed of with general household garbage.

If you do not know where you may dispose of the battery at the end of its lifespan, contact your municipality, your local waste management provider, or your seller.

For countries outside the European Union:

Disposal of electrical and electronic products in countries outside the European Union should be done in line with local regulations. Please contact local authorities for further information.

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INSTALLATION

Before first use, the handset battery should be charged fully. This will take approximately 8 hours.

PREPARATION OF HANDSET

1. Lift off the battery cover.

2. Insert the battery pack with the electrodes in the top left corner. Replace the cover.

3. Connect the 5.9 V power supply of the charger to the wall outlet first, then to the charger, and place the handset in the charger.

3.1. 2.

snom

rechargeable

Lithium-Ion

battery

BASE STATION

Power LED

– lit when on

Call LED

– flashes during firmware update – lit when call in progress – blinks slowly when waiting for

handset registrations

Registration LED

– lit when the base

station is registered

etwork LED

– flashes during boot,

indicating that the base station has received an IP address

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1. When the handset is ready for use, connect one end of the network cable with the NET port on the back of the base station and the other end to a LAN port in your network (switch, router, etc.).

2. Connect the 5 V power converter to the wall outlet first, THEN to the base station.

NET

RESET

5V DC

Power

connector

Reset button

Net port

3. The power indicator comes on and the base station begins to boot.

4. When the base station has booted up, the "Call" LED will start to blink, indicating that the base station is waiting for handset registration.

HANDSET OVERVIEW

Side view

Belt clip

Volume adjust key+-

Adjust volume

• of ringer when call is ringing

• of speaker when in call

Headset jack connector 2.5 mm

Speakerphone key (on/off)

Back view

Loudspeaker of speakerphone

Battery cover

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Front view

Navigation key

In idle mode, press top/bottom/right/left edge (depicted in this guide by K/L/J/I, respectively) or the button in the center (c) to open the following menus or functions:

Main menu

DIRECTORY

Use KL to select existing entry or <New Item>. New item: Follow the prompts to enter name and number and select

ringer. Press OK. Press

(green phone key) to dial number, press to Ieave

directory.

OFFICE TOOLS

Stopwatch, Calculator, Notepad, Calendar, RSS Reader, Voicemail

SETTINGS MENU

Network

VoIP

Display

Name

Account

Password

Mailbox

Registrar

Outbound

Proxy

Date/

Time

Handset

Time Zone

Time Server

Format

Date

Format

Time

Format

VLAN

DHCP

handset

Select

base

Deregister

handset

Reset

handset

Update

Version

Reset

base

Change

System

Info

New PIN:

IP address,

MAC address,

firmware

version,

IDs of base

and handset

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PREFERENCES MENU

“OK” >

Select

language with

LK and press

“OK”

Language

Select with

LK and press

“OK”

Auto

Answer

Display

Screen

Saver

Wallpaper

Contrast

Backlight

Incoming

calls are not

announced

DND

Select event

when calls

are to be

forwarded and

press“OK”

Select target

phone number

for forwarding

calls and press

“OK”

Audio

Settings

Ringer

Settings

Internal*

calls

External

calls

Key

Tones

Charging

Tones

Low

Battery

MWI

Confirma-

tion Tone

Advisory

Tones

Select ringto-

ne and volume

with IJ and

press “OK”

Select “Activate” with LK and press “OK”

* Internal calls: From

handsets registered at the same base station

Always

Call

Forward

Never

When

busy

Timeout/

sec.

Fwd.

target

ALARM CLOCK

Activate | Time | Alarm Ringer

INTERCOM

Page All | Handset: Page all handsets or selected handset registered with same base station

PHONE OPERATION

Make and answer calls

Make a call: Enter number > press OK or Answer a call: Press Terminate call: Press

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Redial

Press > select number > press or "OK"

Call forwarding

Preferences > Call forwarding > enter PIN > OK > select identity > select event (always, busy, timeout) > select SIP address > enter target phone number > press OK > on prompt press Yes to reboot phone

Turn off call forwarding: Preferences > Call forwarding > enter PIN > OK > select identity > select event "never"

Hold and resume

Hold call: Press Options > Hold Unhold call: Press Options > Unhold

Transfer call

With call on line, press Options > Transfer > enter number > press OK

MISCELLANEOUS

Look up MAC address (= serial number) of base station

Press J and K on the navigation key and "OK" (Menu Settings > System Info > Network)

Look up IP address of base station

Press J and K on the navigation key and "OK" (Menu Settings > System Info > Network)

Open web interface of base station

Enter IP address in address bar of your web browser, press ENTER

Reset base station

Menu "Settings" > Handset > Reset base > "OK" OR Press "Reset" key on the back of the base station.

Reset handset

Menu "Settings" > Handset > Reset handset > "OK"

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SAFETY INFORMATION & WARRANTY

USA

Intended Use

This telephone is designed for telephoning within the Internet. Any other use is considered unintended use. Any modification or reconstruction not described in the user manual is considered unintended use.

IMPORTANT SAFETY INFORMATION

Follow all instructions and warnings in the user manual, and on the equipment to prevent accidents.

WARNING

Fire, electric shock, or other injury may result if you do not observe the following safety precautions:

• Do not use in or near a bathtub, sink, swimming pool, wet basement, or other water.

• Do not use this or any cordless telephone in the vicinity of a gas leak.

• Do not use in environments subject to explosion hazards, such as auto paint shops.

• Do not use near medical equipment or if you have a pacemaker.

• Unplug from wall outlet before cleaning.

• To prevent overheating, do not block slots and openings in the cabinet or the back or bottom of equipment. Do not place equipment on beds, sofas, rugs, or other surfaces that generate fibers.

• To prevent overheating, do not place near or over a radiator or in a cabinet without properventilation.

• To reduce the risk of fire, use only 26 AWG or larger UL-listed or CSAcertified telecommunication line cord.

• Operate using the power source indicated on the marking label. If you are unsure about the type of power supply to your home or business, consult your power company.

• Do not place objects on the power cord. Do not step on the power cord.

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• To prevent exposure to dangerous voltage, do not push objects through cabinet slots.

• To reduce the risk of electric shock, do not disassemble equipment or open parts other than specified access doors. Opening or removing parts may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when equipment is subsequently used.

• Do not overload wall outlets and extension cords.

• Unplug equipment and contact qualified service if any of the following has occurred:

1. Power supply cord or plug has been damaged or frayed.

2. Liquid has been spilled on or in the equipment.

3. Equipment has been exposed to rain or water.

4. Equipment does not work normally even when the operating

instructions are followed. Adjust only those controls referred to in the operating instructions. Improper adjustment of other controls may result in damage and may require extensive work by an authorized service center.

5. Equipment has been dropped and damaged.

6. Equipment has exhibited a distinct change in performance.

• Do not put the handset of the telephone next to your ear when the handset is not in normal talk mode.

• Radio signals transmitted between the handset and base may cause interference with hearing aids.

• WARNING: The handpiece contains magnets and the earpiece or mouthpiece may attract and hold small dangerous objects such as pins. Please ensure no such objects are present before each use.

WARNING

The cords contain lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling.

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CAUTION

To comply with the FCC’s RF exposure guidelines, place the base unit at least 8 inches from persons.

Do not clean with liquid or aerosol cleaners, household polish, chemicals, or cleaning agents. To avoid static shock, do not clean with a dry cloth. Clean with only a damp (not wet) cloth.

NOTICE

To avoid damage to the equipment, observe the following precautions:

• Do not expose to water, rain, or moisture.

• Place securely on a stable surface.

• To avoid damage during an electrical storm, equipment should be plugged into a surge protector.

BATTERY SAFETY PRECAUTIONS

WARNING

The snom m9 contains a Li-ion battery.

WARNING

Fire or injury may result if you do not observe the following safety precautions:

• Use only the Li-ion battery pack (3.7V, 650mAh) specified in the owner’s manual.

• Do not use other batteries or conventional alkaline batteries.

• To avoid explosion, do not dispose of battery pack in a fire.

• Review battery package insert for disposal instructions. Li-ion battery must be disposed of properly and may need to be recycled. Contact your local recycling center for proper disposal methods.

• Do not open or mutilate battery pack. Released electrolyte is corrosive and may damage eyes and skin and may be toxic if swallowed.

• Battery may overheat and cause burns if placed into contact with conducting materials such as rings, bracelets, and keys.

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CAUTION

• Charge battery pack only in accordance with the instructions and limitations specified in the user manual.

• Observe proper polarity orientation between battery pack and battery charger.

• Remove battery pack if storing phone for more than 30 days.

• Disconnect and remove batteries before shipment. Any batteries transported with the equipment must be separately secured and cushioned with any exposed terminals covered to prevent breakage, leakage, movement within packaging, or short circuits. Failure to follow recommendations may be against U.S. Department of Transportation (DOT), International Civil Aviation Administration (ICAO), International Air Transport Association (IATA), or International Maritime Organization (IMO) regulations.

• Rechargeable Li-ion Battery Must Be Recycled or Disposed of Properly. At the end of its useful life, under various state and local laws it may be illegal to dispose of a battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.

• Please call 1-800-8BATTERY for information on how to recycle the battery.

INSTALLATION GUIDELINES

1. Follow all warnings and instructions.

2. Do not install equipment near a bath tub, sink, or shower.

3. Operate the equipment using only the power source indicated on the

marking label. If you are unsure of the power supply to your home or business, consult with your power company.

4. To avoid interference to nearby appliances, do not place base of the

phone on or near a television, VCR, or microwave oven.

5. Do not expose the equipment to direct sunlight.

6. Do not place equipment on an unstable cart, stand, or table.

7. Adjust only those controls referred to in the operating instructions.

Improper adjustment of other controls may result in damage and may require extensive work to restore equipment to normal operation.

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8. The equipment may get warm when batteries are being charged. To avoid damage, it is recommended that the product not be placed on antique or veneered wood.

9. The location of the base unit of the phone should be close to a phone jack, a personal computer, and a continuous power outlet (an AC outlet that does not have a switch to interrupt power).

10. Keep base and handset away from sources of electrical noise such as motors or fluorescent lighting.

FCC AND OTHER INFORMATION

This equipment complies with Parts 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet or on a circuit different from that

to which the receiver is connected.

• Consult the dealer or an experienced radio/TVtechnician for help.

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FCC RF exposure warning

To insure the safety of users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage. This product has been tested and found to comply with the FCC’s exposure criteria. For body worn operation, the FCC RF exposure guidelines were also met when used with the accessories supplied or designed for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines and should be avoided.

Caution: To maintain compliance with the FCC’s RF exposure guidelines, the internal antennas used for this mobile transmitter (Base unit) must provide a separation distance of at least 20 cm from all persons. Base and Handset must not be co-located or operating in conjunction with any other antenna or transmitter.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

Hearing aid compatibility

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.

Health and safety information FCC

Exposure to Radio Frequency (RF) Signals

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies:

This EUT has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and had been tested in accordance with the measurement procedures specified in FCC/

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OET Bulletin 65 Supplement C (2001) and IEEE Std. 1528-2003 December 2003).

The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard forwireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and Canada is 1.6W/kg averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in.

RF exposure FCC

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operation can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. Body-worn measurements may differ among phone models, depending upon available accessories and FCC requirements. The highest SAR value for this phone when tested for use at the ear is 0.0291 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only accessories that contain no metallic components and provide a separation distance of 15mm (0.6 inches) to the body. Use of other accessories may violate FCC RF exposure guidelines and should be avoided.

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CORDLESS TELEPHONE PRIVACY

Cordless telephones are radio devices. Communications between the handset and base of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways. Because of the inherent physical properties of radio waves, your communications can be received by radio receiving devices other than your own cordless telephone unit. Consequently, any communications using your cordless telephone may not be private.

PROGRAMMING AND TESTING OF EMERGENCY NUMBERS

If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind:

1. It is recommend that you also write the telephone number on the directory card, so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.

2. This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature.

3. Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number:

4. You must remain on the line and briefly explain the reason for the call before hanging up.

5. Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emergency services tend to be less busy.

Emergency calling service

(i.e., 911, 112, 999, etc.) with VoIP typically functions the same as that of traditional phone service companies. However, you are strongly advised to consult your VoIP provider to ensure that emergency service via VoIP is available in your area. In addition, you will likely be asked to register your physical address with your VoIP service provider to ensure that an emergency response team is able to locate the origin of the emergency call. Also note that it may take several days for the registration of your

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address to take effect.

In order to better ensure your safety, please be aware of certain circumstances in which emergency calling service may be either unavailable or limited in comparison to traditional emergency calling services.

During an electrical power outage, an internet service outage, or a service disruption due to non-payment, your emergency calling service may not function properly.

If at any point in time your broadband phone or adapter fails, emergency calling service may not function properly.

The relocation of your base station to a physical address other than that provided upon signup, or the use of a number outside your normal area code or exchange may cause incorrect emergency calling information to be provided to your local emergency response center.

Please contact your VoIP service provider for more information.

ONE YEAR LIMITED WARRANTY

SNOM TECHNOLOGY AG, (“snom”) extends the following limited warranty for its product. snom’s warranty obligations are limited tothe specific terms set forth below:

One Year Limited Warranty.

snom warrants to the original retail purchaser (“you”) that the product will be free from defects in materials and workmanship for a period of one (1) year from the date of your original purchase (the “Warranty Period”), subject to specific exclusions, identified below.

What Are The Limits Of snom’s Obligations And Liabilities under this Warranty?

EXCEPT FOR THE EXPRESS LIMITED WARRANTY SNOM HAS PROVIDED ABOVE, YOU TAKE THE PRODUCT “AS IS.” SNOM MAKES NO OTHER WARRANTY OR REPRESENTATION CONCERNING THE PRODUCT, AND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, OF WHATEVER KIND OR NATURE, INCLUDING BUT NOT LIMITED TO

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ANY AND ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF SNOM CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE MAXIMUM EXTENT POSSIBLE THE DURATION OF SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION

OF THE WARRANTY PERIOD. THE REMEDIES SET OUT BELOW ARE YOUR EXCLUSIVE REMEDIES, AND SNOM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING (i) INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, AND SIMILAR DAMAGES, (ii) ANY LOSS OF ANTICIPATED PROFITS OR BENEFITS, (iii) DAMAGES ARISING FROMANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SNOM, ITS AGENTS OR EMPLOYEES, OR (iv) ANY OTHER DAMAGE, INCLUDING DAMAGE RESULTING (a) FROM THE PURCHASE, USE, OR MISUSE OF THE PRODUCT, (b) FROM ANY INABILITY TO USE THE PRODUCT OR OTHER ASSOCIATED EQUIPMENT, (c) FROM LOSS OF DATA OR DATA CONFIDENTIALITY ASSOCIATED WITH THE PRODUCT, OR (d) FROM THE COST OF SUBSTITUTE EQUIPMENT. Some States do not allow limitations on how long an implied warranty lasts, and do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

What specifically does this Warranty include, and what does it exclude?

This limited warranty covers all materials and all workmanship embodied in the product, with the exception of damage or defects in (i) the product’s battery, (ii) the product’s antenna, (iii) data stored on the product that may be lost or corrupted, or (iv) cosmetic damage to the product, that does not affect the product’s functionality (the “Excluded Items”). snom will not provide warranty service for Excluded Items.

This Limited Warranty also does not apply to hardware or software products that do not bear the “snom” brand, even if these non-snom products are packaged or sold with the product. Please review documentation for these non-snom products, as they may be covered by their own, separate warranties.

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Who enjoys the product Warranty?

snom extends this warranty only to you, the original retail purchaser of the product. If you transfer ownership of the product to someone else, the limitations set out above will continue to apply, but snom will not provide warranty service to the new owner of the product.

What will snom do If the product presents a defect?

If a defect arises and you submit a valid claim to snom within the Warranty Period, then snom, at its option, will either (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new (or that has been manufactured from new or serviceable used parts) and that is at least functionally equivalent to your original product, or (3) refund to you the purchase price of your product.

Will this Warranty apply to replacement parts?

If snom repairs or replaces your product, snom warrants the replacement products or parts against defects in materials and workmanship for that period of time (a) commencing on the date of the replacement or repair and (b) ending either ninety (90) days thereafter or on the expiration date of the Warranty Period on the original product, whichever provides you with longer warranty coverage. When snom replaces a product or part, the replacement item becomes your property, while the replaced item becomes snom’s property. When a refund is given, your product becomes snom’s property.

What steps should be taken to obtain Warranty service?

If, after following the instructions in the user’s manual you are certain that the Product is defective, please take the following steps:

1. Contact snom at the number below (during the hours listed) to receive a Return Merchandise Authorization number (RMA Number).

2. Disconnect the battery from the product.

3. Pack the product carefully (preferably in its original packaging), and separately secure the battery in its own separate packaging within the shipping carton.

4. Include in your shipping carton all parts, accessories, manuals, and other materials originally packaged with the product.

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5. Include in the shipping carton a copy of the original sales receipt or other evidence of the date of original purchase.

6. Include in the shipping carton a note (i) that describes the defect that has caused you to return the product, and (ii) that includes a day-time phone number where you can be reached.

7. Clearly write the RMA Number you received on the outside of the shipping carton.

8. At you option, either insure the shipment to snom, or accept the risk if the product is lost or damaged in shipment.

9. Ship the carton containing the materials you have collected, freight prepaid and by traceable means, to snom Certified Partner.

What about data stored on my product?

snom is not responsible for lost or corrupted data. Before you replace parts or return your snom product for warranty service, make sure to retain a copy of any data stored on the device. You should also remove any confidential or sensitive information stored on the product. This Limited Warranty does not cover the recovery, safeguarding, or reinstallation of programs, data, ringtones, or other information you may store on your product.

If the Product is Damaged through Misuse, Will the Warranty Still Apply? snom’s Limited Warranty does not apply to damage that is caused: (a) by accident, abuse, misuse, or misapplication of the product; (b) by product installation or programming that does not comply with instructions provided in the owner’s manual; (c) by service performed by anyone other than an authorized snom service center (acting in the course fulfilling obligations under this Limited Warranty); (d) by use in conjunction with equipment, parts, conversion kits, subassemblies, or systems not manufactured by, or not approved in writing by snom; or (d) where the product’s warranty/quality stickers, product serial numbers, identification plates, or electronic serial numbers have been removed, altered or rendered illegible.

Does this Warranty apply outside the United States?

This warranty is void outside the United States of America and Puerto Rico.

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Effect of Warranty.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

No modifications.

No snom reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If you receive retailer advertising, statements, or other information that conflicts with this Limited Warranty, whether oral or written, you should not rely on such statements.

Connection between product pricing and Limited Warranty.

This Limited Warranty allocates risk of product failure between snom and you, and snom’s pricing of the product reflects this allocation of risk and the limitations of liability contained in this Limited Warranty.

Effect of headings.

snom has provided bolded headings in the provisions of this Limited Warranty for convenience only, and these headings shall have no legal effect.

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SAFETY INFORMATION & WARRANTY

AUSTRALIA

Intended Use

This telephone is designed for telephoning within the Internet. Any other use is considered unintended use. Unauthorised modifications or reconstruction not described in this manual are not permitted.

SAFETY INFORMATION

General

• Only use the power supply included with the product. Using an unauthorised power supply will invalidate the product guarantee and may damage the telephone.

• For the snom m9 use only the Li-ion battery pack specified in the owner’s manual (3.7V, 650mAh). Never use other batteries or conventional alkaline batteries.

• Even when the key lock is switched on, it is still possible to make emergency calls (see instructions for details).

• Do not open the handset (other than to change batteries) or base station. This could expose you to high voltages or other risks.

• Radio signals transmitted between the handset and base may cause interference with hearing aids.

• This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

• Do not install the base in bathrooms or shower rooms. The handset and base are not watertight.

• Do not use the telephone in environments subject to explosion hazard (e.g. auto paint shops).

• WARNING: The handpiece contains magnets and the earpiece or mouthpiece may attract and hold small dangerous objects such as pins. Please ensure no such objects are present before each use.

Cleaning

• Clean the handset and base station with a damp (not wet) cloth or an anti-static wipe.

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• Never use household polish, as this will damage the product.

• Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose the product to direct sunlight.

• The product may heat up when the batteries are being charged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

• Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surface.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other hazardous conditions.

• There is a slight chance that your product could be damaged by a thunder storm. We recommend that you unplug the power and telephone line cord and switch off your computer during a thunder storm.

LIMITED WARRANTY

This limited warranty (hereinafter the Warranty) is valid for the products snom m9 base station and cordless snom m9 handset and original accessories thereof (hereinafter the Product). The Warranty is valid only in the country in which the product was originally purchased.

• The Warranty covers only manufacturing defects, and only insofar as the Product has been used and stored in accordance with the instructions set out in the user guide.

• The Warranty is issued by the retailer from whom the Product was originally purchased to the end purchaser of the Product (hereinafter the Customer).

• In accordance with the Warranty, the Customer has a sole claim to demand that the Product be repaired/replaced and may not in accordance with the provisions of the Warranty assert further claims against the manufacturer/retailer for indirect loss, including but not limited to loss of data or loss of profit.

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• The warranty period runs for 12 months from the day on which the Customer originally purchased the Product from a retailer. Subsequent changes of ownership do not extend the warranty period.

• The Warranty is valid solely on the condition that the Product is taken to a retailer within the warranty period. In the event of a fault or defect in the Product, it must be taken to a retailer in the country in which the Product was purchased. Products are repaired or exchanged at the retailer’s own discretion. The warranty period is not extended for a repaired or replaced Product. Exchanged parts are the property of the retailer/manufacturer.

• The Warranty is valid solely on the condition that the original proof of purchase issued to the original purchaser is presented with the Product.

The Warranty is not valid

• if the Product has been opened or repair attempted by a person other than a retailer,

• if the fault with the Product is due to general wear, incorrect use or storage, including use or storage not conforming to the instructions set out in the user guide or faults caused by poor maintenance of the Product,

• if the fault is the result of the Product not being used for its intended purpose,

• if the fault is due to external causes such as but not limited to rough handling or misadventure,

• if the fault is caused by the use of accessories or other peripheral units which are not original accessories intended for use with the Product,

• if the fault is due to a break in the network or power supply,

• if the fault is due to the fact that the battery has short circuited or has been forced open or an attempt made to modify it, or the battery has been used in equipment other than for which it is intended,

• if the software in the Product needs to be upgraded due to changes in the network. In addition to his statutory rights and those set out above, the Customer has no other basis for a claim.

Amendments or additions to the Warranty are only valid with the written consent of the retailer.

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WARNING

• Warning – This telephone will not operate during loss of mains power.

• Warning – Due to possibility of ignition hazard this telephone must be switched off in areas of potentially explosive atmospheres, such as chemical/fuel storage areas or blasting operations.

• Warning – Only use an A-tick approved headset with this device.

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SAFETY INFORMATION & WARRANTY

NEW ZEALAND