snom C520-WiMi User Manual

User Manual

C520-WiMi

IP Conference Phone

Important safety instructions

When using the conference phone , basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water such as near a bathtub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

6. Slots and openings in the back or bottom of the base unit and wireless mic are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your oce, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

9. Never push objects of any kind into this product through the slots in the base unit or wireless mic because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base unit or wireless mic other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

11. Do not overload wall outlets and extension cords.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

• When the power supply cord or plug is damaged or frayed.

• If liquid has been spilled onto the product.

• If the product has been exposed to rain or water.

• If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

• If the product has been dropped and the base unit and/or wireless mic has been damaged.

• If the product exhibits a distinct change in performance.

13. Avoid using the conference phone during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the conference phone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the wireless mic is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged wireless mic onto the charging cradle, if the phone is located in an environment containing concentrations of ﬂammable or ﬂame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a ﬁre or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

15. Only put the wireless mic next to your mouth when it is in normal talk mode.

16. The power cables are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet.

17. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

18. CAUTION: Use only the batteries indicated in this manual. There may be a risk of explosion if a wrong type of battery is used. Use only the supplied rechargeable battery or a replacement battery pack. Do not dispose of batteries in a ﬁre. They may explode.

19. If you are not using PoE, use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product. Base unit power adapter: Input 100–240V AC 50/60Hz; output: 9V DC 1500mA

Disposal

This product is subject to European Directive 2002/96/EC and may not be disposed of with general household garbage. If you do not know where you may dispose of the device at the end of its lifespan, contact your municipality,

your local waste management provider, or your seller.

Battery disposal

The batteries provided with the products are subject to European Directive 2006/66/EC and may not be disposed of with general household garbage. If you do not know where you may dispose of the batteries at the end of their lifespan, contact your municipality, your local waste management provider, or your seller.

For countries outside the European Union

Disposal of electrical and electronic products and of batteries should be done in line with local regulations. Please contact local authorities for further information.

iii

Table of contents

Introduction .................................1

About the C520-WiMi Conference Phone 1

Introduction .................................2

Parts checklist................................................2

Getting Started ............................3

Connecting ......................................................3

Install the wireless mic battery ................ 4

Before use ....................................................... 5

Base unit overview (front) ........................... 6

Base unit overview (front), continued .......7

Base unit overview (front), continued .......8

Base unit overview (rear) ............................8

Wireless microphone overview .................9

Status indicators overview ........................10

Idle screen ......................................................11

Idle mode screen icons ...............................11

Active call screen icons...............................12

Using the phone menu ................................13

Main menu items ..........................................13

Conference phone operation ....13

Making calls ...................................................14

Using a wireless microphone during a call

Ending the call ...............................................15

Answering a call ...........................................15

Missed call .....................................................16

Putting a call on hold ...................................16

Transferring calls .........................................17

Making a conference call ............................20

Creating a conference with a held call: ...20

Setting up a network conference .............21

Retrieving messages ...................................21

Redialing .........................................................22

Muting active calls ........................................22

Temporarily silencing the ringer .............. 23

Locating wireless microphones ...............23

Making and receiving calls on cell phone 24

Transferring Bluetooth calls from the

C520-WiMi to your cell phone ..............25

Conference calls with a Bluetooth-

connected cell phone .............................25

Playing audio with a Bluetooth-

connected call phone .............................25

Using a Bluetooth headset .........................26

Phone Features..........................27

Using the Features menu ...........................27

Using the Call menu .....................................28

Setting Do Not Disturb .................................29

Using the Bluetooth menu ..........................32

Changing the C520-WiMi PIN .....................34

Using the local directory .............................35

Call history .....................................................38

Speed Dial ......................................................40

Entering speed dial numbers ....................40

Sending a Multicast Page ...........................41

Conguring the Phone ..............42

Conﬁguring the phone .................................42

Using the User settings menu ...................42

Preferences ...................................................43

Setting the language ....................................43

Setting date and time preferences ..........43

Restarting the phone ...................................45

Display .............................................................45

Audio ................................................................46

Registering wireless microphones ..........48

Registering wireless C52 speakerphones 49

Table of contents

Speakerphone operation ............................50

WebUI .........................................51

Using the Web User Interface (WebUI) .... 51

Status ..............................................................52

Call Settings ...................................................53

User Preferences .........................................55

Program Dial Soft Keys ...............................56

Speed Dial ......................................................57

Directory .........................................................58

Blacklist (Deny List) .....................................61

User Password ..............................................61

Appendix ....................................62

Battery .............................................................62

Troubleshooting ........................63

Precautions for users of implanted cardiac pacemakers 68

About wireless mics ..................68

Maintenance ...............................69

Technical specications ...........70

Introduction

About the C520-WiMi Conference Phone

The phone is designed for use in oce settings. It consists of the phone and two wireless microphones, enabling participants in a meeting room to deliver clear conversation during a confernce call.

Expand calling options with other devices

The C520-WiMi also has Bluetooth and DECT connectivity, giving you options for how and where you can make and answer calls with the conference phone. After pairing Bluetooth devices with the C520-WiMi, you can use the conference phone in parallel with your cell phone, or use a Bluetooth headset for a private conversation.

For large meeting rooms, you can extend the range of the C520-WiMi with up to three Snom C52 DECT expansion speakerphones.

The following accessories or devices can be paired with the C520-WiMi:

• Bluetooth-equipped cell phones and/or headsets

A total of four Bluetooth devices can be paired, but not all of them can be connected and active. Two cell phones, or one cell phone and one headset, or one headset can be connected at a time.

• Snom C52 SIP DECT Wireless Speakerphone (up to three)

• Wireless DECT headset

You can use connected devices in the following situations:

• Enable all conference attendees to talk to your party from anywhere in a large meeting room using C52 Wireless Speakerphones.

• Answer calls to your connected cell phone on the C520-WiMi or on a C52 Wireless Speakerphone also connected to the C520-WiMi.

• Make calls on your cell line using the C520-WiMi.

• Answer incoming calls to the C520-WiMi or to your paired cell phone using a DECT cordless headset.

• Transfer SIP call audio from the C520-WiMi to a Bluetooth headset when you need to talk privately after a conference.

Introduction

Parts checklist

Your conference phone package contains the items shown below. Save your sales receipt and original packaging in the event warranty service is necessary.

3DEF

ABC

MNO

JKL

GHI

WXYZ

TUV

PQRS

a » A

Quick installation

guide

Battery ×2

AC power cord

Base unit

Battery door ×2

DC power cable (with yellow plugs)

Wireless mic ×2

Power adapter

VCS754

ETHERNT CABLE

Ethernet cable

Getting Started

Connecting

The C520-WiMi can be powered by AC power or Power over Ethernet (PoE). If PoE is not available, use AC power, as shown below.

Note: the conference phone requires a network connection to an IP PBX to operate. This manual assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and conﬁgured for your location.

Wall outlet

To Adapter

C520

LAN

Slots

AC power cord

Adapter

DC power cable (with yellow plugs)

Ethernet cable

Network switch or router

1. Plug one end of the DC power cable into the power jack of the phone, and plug the other end into the yellow C520-WiMi jack of the power adapter. Route the cord through the slots.

2. Plug one end of the Ethernet cable into the LAN jack of the power adapter, and plug the other end into a network switch or router.

3. Plug the small end of the AC power cord into the power jack of the adapter, and plug the large end into a wall outlet not controlled by a switch.

• The supplied power adapter is designed for use with only the Conference phone . It is not designed to power other network devices. Do not connect the supplied power adapter to any other network devices through the supplied DC power cable or any other Cat5e ethernet cable.

• The AC power cord is intended for a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or cabinet outlet.

Getting Started

AC power cord

LAN

VCS752

Wall outlet

Network switch or router

DC power cable (with yellow plugs) Ethernet cable

Slots

To Adapter

Adapter

DC power cable (with yellow plugs) Ethernet cable

Network switch or router

Ethernet cable

Slots

Battery X2

To power the C520-WiMi using PoE:

1. Plug one end of the Ethernet cable into the Ethernet port on the bottom of the unit.

2. Plug the other end of the cable into your network router or switch. When the base unit is powered up, the status indicators turn green for about two seconds.

Slots

Network switch or router

Ethernet cable

Note: You can connect the C520-WiMi to both PoE and AC power. Ensure that you connect the cables in the order shown in the diagram on page 2. The phone will use PoE; if PoE fails, the phone will use AC power as a backup.

Install the wireless mic battery

1. Plug the battery connector securely into the socket inside the battery compartment. Insert the battery (with the label THIS SIDE UP facing up) into the battery compartment.

2. Slide the battery door until it clicks into place.

3. Place the wireless mic onto the charging cradle.

Note: The status indicator on the wireless mic turns orange when charging, and turns o when the wireless mic is fully charged.

Getting Started

Before use

Check for dial tone

• Press . If you hear a dial tone, and see that the status indicator turns green on the base unit, the installation is successful.

If you do not hear a dial tone:

• Recheck the installation diagram and the connections to the unit.

• Ensure the unit is correctly conﬁgured with the correct SIP account information. For more information, see the C520-WiMi Administrator and Provisioning Guide, available at www.snom.com.

• Consult your service provider if you require additional user accounts or if you suspect a service disruption is at fault.

Operating range

The maximum range between the conference phone and its wireless microphones and any connected speakerphones can vary, depending on their locations and the layout of your oce.

When a wireless microphone is out of range, it must be returned to the charging cradle to be able to reconnect with the phone.

If there is an incoming call while the wireless microphone is out of range, its green call LED will not ﬂash to indicate an incoming call. If the wireless microphone is moved out of range during a telephone conversation, there may be interference. To improve reception, move it closer to the conference phone.

Getting Started

Base unit overview (front)

Wireless

microphone

Status LED of

Bluetooth speakerphone

Status LED

(system status)

Loudspeaker

Wireless

microphone

Status LED of Bluetooth headset

Two-way toggle Two-way toggle

GHI

PQRS

a » A

Display

ABC

JKL

TUV

3DEF

MNO

WXYZ

Four-way toggle

Two-way toggle

Microphone

Context-sensitive tabs (labels) for corresponding function keys

Dial Edit DialDelete

Context-sensitive function keys (softkeys)

Hold/resume call Menu

Cancel/terminate Select/conﬁ rm

Volume:

Increase

Decrease

Mute/unmute

a » A

ABC

JKL

GHI

TUV

PQRS

3DEF

MNO

WXY Z

Navigation key

Accept/terminate calls

Getting Started

Base unit overview (front), continued

1. Status LED.

• Indicates the system status. See "Status indicators overview" on page 10.

2. Loudspeaker

3. Cell 2/Headset Bluetooth status LED

• Indicates the status of the Bluetooth-connected device. See "Status indicators overview" on page 10.

4. Display. LCD screen.

5. Menu/OK key (toggle).

• Press

6. Navigation keys (four-way toggle)

• Press top or bottom edge to scroll up or down, respectively, while in a menu, phonebook, or call log.

• Press left or right edge to move the cursor left or right, respectively, while entering names or numbers.

• Press left or right edge to view additional function key labels and view multiple active calls.

7. Call key. Press

8. Dial pad keys

• Press to enter numbers or characters.

• While editing names, press

9. Front microphone

10. Mute key

During a call, press

11. Volume key (toggle)

to show the menu.

to select an item, or save an entry or setting in a menu.

to make, answer, or end a call.

to add a space.

to mute and unmute all microphones in the system.

• When the phone is idle, press lower the ringer volume.

• During a call, press louspeaker volume.

to increase the ringer volume, press to

to increase louspeaker volume, press to lower

Getting Started

Base unit overview (front), continued

12. Context-sensitive function keys

Press to perform actions as indicated by the labels in the function key line on the display.

13. Hold/Cancel key (toggle)

• When in a call, press

• When in a menu, press

to put the call on hold and to unhold the held call.

to return to the previous menu.

14. Cell 1 Bluetooth status LED

Indicates the status of a Bluetooth-connected device other than a headset. See "Status indicators overview" on page 10.

Base unit overview (rear)

RJ45 jack

• With PoE: To network

• Without PoE: To adapter

Getting Started

Wireless microphone overview

1. Microphone

• Functions as a extended microphone of the conference phone during a call.

2. Status LED

• Indicates the system status. See "Status indicators overview" on page 10.

3. MUTE ALL

• During a call, press to mute or end mute all microphones in the system.

4. Battery door

5. Charging contacts

Getting Started

Status indicators overview

Status LED on the conference phone

Yellow (single short ﬂash)

Green (fast ﬂash) Incoming call

Green (steady) In a call

Green (slow ﬂash) Call on hold

Red (steady) All microphones in the system (phone, wireless

Yellow (ﬂashing) No line registered or Network down.

Bluetooth Status LEDs, blue

CELL 1 LED (BLUE) CELL 2/HEADSET LED (BLUE)

Steady Bluetooth device 1 is connected A second Bluetooth device /

Fast ﬂash Incoming call on device 1 Incoming call on device 2

Slow ﬂash Device 1 is on hold Device 2 is on hold

LEDs ﬂash alternatingly

Status LED on the wireless microphone

Yellow (blinking 3x) When phone is starting to power up

Red Charging on the cradle, phone in idle mode

Yellow (ﬂashing) Battery is low

Red/green alternating Wireless microphone is registering to the phone

Green (ﬂashing) Incoming call

Green (steady) In a call (active or on hold)

Green (fast ﬂash) Incoming call

Red All microphones in the system (phone, wireless

O Microphone is o the cradle or out of range or unregistered

Phone is in discovery mode Phone is in discovery mode

When phone is starting to power up and when it has powered up and is ready to use.

microphones, C 52 speakerphones) are muted during a call

Bluetooth headset is connected

microphones, C 52 speakerphones) are muted during a call

Getting Started

Idle screen

The idle screen appears after the phone is connected and conﬁgured for your SIP PBX service. The idle screen indicates that you have no active or held calls.

From the idle screen, press:

•

Redial

• will use the selected extension/account. Note: one account is registered to your phone.

•

Device 1

appear only when a Bluetooth cell phone is connected. Instead of "Device 1", it will show the name of the device as it appears on the "Device" list. See "Using the Bluetooth menu" on page 32.

•

Device 2

a cell phone. The soft key will appear only when a second Bluetooth device is connected. Instead of "Device 2", it will show the name of the device as it appears on the "Device" list. See "Using the Bluetooth menu" on page 32.

•

Connect

device.

•

Call Log

•

Directory

directory" on page 35.

to view the list of dialed calls. See "Redialing" on page 22.

to select another extension (account). When you make a call, the phone

Line

appears only if more than

Line

to start a call using the connected Bluetooth cell phone. The soft key will

to start a call using a second connected Bluetooth device which can be

to view the "Device" list and to connect the C520-WiMi to a Bluetooth

to view the phone’s call history. See "Call history" on page 38.

to view the directories that are available to you. See "Using the local

Note that the default idle screen soft keys are shown above. Your phone’s soft keys are programmable and may dier from what is listed here.

Idle mode screen icons

In idle mode, the following screen icons indicate your phone’s current settings.

Icon Status

Call Forward Always is active.

The ringer is o.

DND (do not disturb) is active.

Getting Started

Active call screen icons

During a call, the following screen icons indicate the call’s status.

Icon Status

Speakerphone—the speakerphone is active.

Headset—audio is being routed to a Bluetooth or DECT headset.

1/2

Call counter—more than one call is active.

More than one call is active. Press or to view another call.

Conference phone operation

Using the phone menu

1. Press

2. Press or to highlight menu items.

3. Press

For example, when Features is highlighted, you can press Features submenu.

4. Press

5. Press

Main menu items

1. Features (see page 27)

2. Status (see page 63)

3. User settings (see page 42)

4. Admin settings (available only to your system administrator).

to show the main menu.

or the corresponding dial pad key to select a highlighted menu item.

or an appropriate soft key to save changes.

to cancel an operation, exit the menu display or return to the idle screen.

or 1 to view the

Conference phone operation

Making calls

You can make a call at any time by pressing

and then entering the number on the

keypad. When the phone is in idle mode or has calls on hold, you can make a call by

entering the phone number on the keypad and then pressing

Dial

to call the

number.

Making a call:

1. Press

. You hear the dial tone.

2. Enter the phone number on the keypad.

• Press

Backspc

to delete an incorrect digit.

to change from entering digits to entering letters

123

abc

(if

you need to enter a domain name as part of the number). In letter mode, press

a » A

or # to enter symbols. For example, press

a » A

: Press once to enter the dot (.), twice to enter @, three times to enter an

a » A

twice for the @ symbol.

asterisk (*).

#: Press one to 11 times to enter parentheses (), square brackets [], curly

braces {}, angle brackets <>, the slash /, the backslash \, and the pound/ hash sign #.

• Press or and

3. Press

Dial

Redial

, or, if the number is valid, the phone dials the number after a short

to view a list of previously dialed numbers.

delay.

Note that the default live dial soft keys are shown above. Your phone’s soft keys are programmable and may differ from what is shown here.

Making a call in idle mode or with call(s) on hold:

1. Enter the phone number on the keypad.

Conference phone operation

• Press

Backspc

• Press need to enter a domain name as part of the number). In letter mode, press

or # to enter symbols. For example, press

a » A

: Press once to enter the dot (.), twice to enter @, three times to enter an

to delete an incorrect digit.

to change from entering digits to entering letters

123

a » A

twice for the @ symbol.

abc

(if you

a » A

asterisk (*).

#: Press one to 11 times to enter parentheses (), square brackets [], curly

braces {}, angle brackets <>, the slash /, the backslash \, and the pound/ hash sign #.

• Press or and

Redial

2. Dial the number by pressing

to view the list of previously dialed numbers.

Dial

When the call is answered, the active call screen appears.

Note that the default active call screen soft keys are shown above. Your phone’s soft keys are programmable and may dier from what is shown here.

Using a wireless microphone during a call

1. Take the wireless microphone from the phone's charging cradle and place it on the table near the intended speaker(s).

2. Speak towards the microphone.

• For best performance, the person speaking should be at a distance of less than

3 feet from the microphone.

• Always return the wireless microphones to the charging cradles after use.

Ending the call

To end the call, press

End

Answering a call

On the phone, press

, or press

Answer

• If you have multiple incoming calls, as indicated by in the upper right corner of the display, press q or p to select the call you want to answer.

Conference phone operation

On the incoming call screen, you can also press:

•

Reject

•

Forward

Missed call

If you don’t respond to an incoming call, the phone displays a missed-call alert screen.

If a missed call alert screen appears, you can press:

•

Callback

•

Putting a call on hold

to terminate the incoming call.

to forward the call to another number.

to return to the Idle screen.

Exit

to immediately dial the caller’s number.

to see the caller’s information in the call history.

View

Use this feature to hold one call while you access another. The phone also puts calls on hold automatically when you answer another call by pressing the

Answer

key, transfer

a call, or create a conference.

During a call, press

. The On hold screen appears. The status LED ﬂashes red slowly.

From the On hold screen, you can press:

End

•

Resume

Transfer

to end the call.

New

to dial a new call.

to take the call o hold.

to transfer the held call to another party.

Conf

to start a conference with the held call.

Note that the default On hold screen soft keys are shown above. Your phone’s soft keys are programmable and may dier from what is shown here.

Conference phone operation

If another party puts you on hold, you may see the message Held by far end. This message depends on compatibility between phones and PBX types, and may not always appear. Press

Transferring calls

You can transfer connected calls as well as calls ringing on your phone.

• When you have a call on the line, there are two ways to transfer it to a third party:

◦ Announcing the call to the third party ﬁrst, to make sure the call is welcome

and will be accepted: Attended transfer;

◦ Transferring the call unannounced: Blind transfer. There will be no feedback

on whether the third party is available and/or picking up the call.

• When a call is ringing on your phone, you can transfer it to a third party without answering it ﬁrst (blind transfer only), either by entering the number yourself, or by selecting a number from the directory or call history (the call history stores the numbers for missed calls, received calls and dialed calls).

to end the call.

End

Transferring ringing calls

• Using manual dialing

1. With an incoming call ringing, press

Forward

. The phone stops ringing and the

Forward to screen appears.

If you press

Cancel

, the phone begins ringing again and the incoming call

screen reappears.

2. Enter the number to which you want to forward the call.

3. Press

Forward

. Your phone returns to idle mode if you have no other active

calls.

Conference phone operation

• Using the directory or call history

1. With an incoming call ringing, press Forward to screen appears.

2. Press .

Forward

. The phone stops ringing and the

3. Press

or to select the Features menu

4. In the Features menu, press:

DEF

•

(or scroll to 3 Directory and press ) to access the Directory;

GHI

(or scroll to 4 Call History and press ) to access the call history.

5. Select the Call History folder or Directory you want to access.

6. Select the number with or .

7. If necessary, press

or until

appears and then press

Dial

The Call Forwarded screen appears. Your phone returns to idle mode if you have no other active calls.

Dial

Transferring active calls

• Attended transfer

1. During a call, press transfer setup screen appears.

Transfer

. The call is automatically put on hold and the

Conference phone operation

2. Enter the number to which you want to transfer the call and either press

Dial

or wait for the phone to dial automatically.

You can also use a number from a list, such as the Directory or Call History.

Press press:

◦

Select the number you want to access from one of the folders and either press

3. When the second caller answers, you can talk to the caller to notify them of the transfer, then press

, then 1 or to select the Features menu. In the Features menu,

DEF

(or scroll to 3 Directory and press ) to access the Directory;

GHI

(or scroll to 4 Call History and press ) to access the call history.

Dial

or wait for the phone to dial automatically.

Transf

to transfer the call.

The Call transferred screen appears, and your phone returns to idle mode.

•

Cancel

•

on the transfer setup screen. The active call screen reappears.

when the second call is active. You will hang up on the second call.

End

when the second call is active. You will stay connected to the second call.

Split

Your ﬁrst call remains on hold.

• Blind transfer

1. During a call, press

Transfer

. The call is automatically put on hold and the

transfer setup screen appears.

Blind

2. Press

3. Dial the number to which you want to transfer the call. You can also use a

number from a list, such as the Directory or Call History. Press

to select the Features menu. In the Features menu, press:

, then 1 or

Conference phone operation

DEF

◦

Select the number you want to use from one of the folders.

4. Press recognized a valid number.

The Call transferred screen appears, and your phone returns to idle mode.

Making a conference call

You can hold a conference call between yourself and two other callers.

(or scroll to 3 Directory and press ) to access the Directory;

GHI

(or scroll to 4 Call History and press ) to access the call history.

Transf

, or wait for the phone to automatically dial as soon as it has

1. During a call, press

Conf

. The call is automatically put on hold and the

conference setup screen appears.

2. Dial the number for the other party you want to join your conference. You can also use a number from a list, such as the Directory or Call History.

3. When the second call is established, press

Conf

. The conference begins and the

conference screen appears.

Canceling the conference

• before dialing the second call: Press

Resume

Press

to resume the held call.

• with the second call on the line: Press

Cancel

End

on the conference setup screen.

. Press

Resume

to resume the held

call.

Creating a conference with a held call:

When you have an active call and a held call, you can also create a conference with the held call.

Conference phone operation

1. During a call, press or to view the next set of soft keys.

2. Press

ConfCall

. The call is automatically put on hold, and a Conf. with target

screen showing all calls on hold appears.

3. Highlight the desired call and press

Select

. You can now talk to the caller you

selected.

4. Press

Conf

. The conference begins and the conference screen appears.

Ending a conference call

Press one of the following soft keys:

•

to hang up on both calls.

End

to put both calls on hold. The screen shows information for the second

Split

call. You will remain on the second call and your ﬁrst call is put on hold.

•

Bridge

to combine the ﬁrst and second calls and return your phone to idle mode.

Setting up a network conference

A network conference is hosted by your service provider and allows multiple parties to join a conference. A Network Conference works in a similar way to the regular

conference described above, except that the

Split

and

Bridge

functions will not be

available.

In addition, the soft keys

Add

and/or

AddCall

will appear during a conference,

allowing you to add more parties to the ongoing conference call.

Retrieving messages

The phone displays the New Message alert screen when you have a new message.

On the New Message alert screen, you can press:

•

to return to the Idle screen.

Exit

to access your messages. The Message menu appears.

View

Conference phone operation

The Message menu displays the mailboxes you can access from your phone. If your phone has more than one line, you may be able to access multiple mailboxes. Press

to highlight the desired mailbox and press to access messages in that mailbox.

When there is no New Message alert screen, you can access the Message menu using the phone menu.

Viewing the Message menu

1. When the phone is idle, press

2. With Features highlighted, press

3. On the Features menu, press q to highlight Message, and then press

The Message menu appears.

4. On the Message menu, highlight the desired line and then press .

Redialing

1. From the idle screen, press with time and date and the name of the party called, if available, or <Unknown>, if it is not.

2. Press q or p on the navigation key to view older dialed calls.

3. When the desired call is onscreen, press

Redial

. The last dialed call is shown on the display

to dial the number.

Muting active calls

The mute function allows you to hear the other party but the other party cannot hear you.

• During a call, press All microphones in the system are muted until the mute function is turned o.

• Press the system. The status LEDs turn green.

on the phone or a wireless microphone to end muting of all microphones in

on the phone or a wireless microphone. The status LEDs turn red.

Conference phone operation

Temporarily silencing the ringer

When the conference phone is ringing, you can temporarily silence its ringer without

disconnecting the call. The next call will ring normally at the preset volume.

on the base unit. The

symbol appears in the upper right corner of the display.

Note: You can also press or on the phone to adjust the ringer volume. The adjustment will be saved and applied to the next incoming call.

Locating wireless microphones

This feature helps you ﬁnd any misplaced wireless mics within the range of the base unit.

1. Press

, press

select by pressing

2. With the Status menu on the display, press

ABC

to open the Status menu directly, or highlight STATUS and

GHI

to open the Wireless microphone

menu directly, or scroll down and highlight Wireless microphone, then press

Press

3. With the Wireless microphone menu on the display, press

Locate

The display of the phone shows the message

Wireless microphones will ring. Press CANCEL/Back to stop.

All wireless microphones that are not on the charging cradles play the location tone for 30 seconds.

Muting the location tone

• On the phone, press

• On the wireless microphone(s), press

Back

or .

• Putting the microphone(s) back onto the charging cradle will also mute the location tone.

Conference phone operation

Making and receiving calls on cell phone

You can connect up to two cell phones via Bluetooth and use them to make calls; the cell phone audio will be routed through the C520-WiMi.

Adding or connecting a cell phone to the C520-WiMi: See "Using the Bluetooth menu" on page 32.

Making calls from connected cell phone

1. From the idle screen, press the function key underneath depending on which cell phone you want to use. Note: Instead of "Device 1" or "Device 2", respectively, the softkey will show the name of the device as it appears on the "Device" list.

2. Use the keypad to enter the phone number you want to dial.

Device 1

Device 2

3. Press

You can also enter the number ﬁrst and then press the cell phone. You may need to press or to put the soft keys onscreen.

Answering calls to the cell phone

When a cell phone is connected to the C520-WiMi, incoming calls to the cell phone can be answered on the C520-WiMi.

Note: You can have concurrent cell phone and SIP account calls (one call will be on hold while the other call is active) on the C520-WiMi, but you cannot have more than one cell phone call.

• On the conference phone, press

Dial

Device 1

or the function key underneath

Device 2

to dial it with

Answer

• If you have another incoming call on the cell phone, press new call.

Swap

to answer the

Conference phone operation

• If you want to switch between calls again, you must use your cell phone’s call application.

Note: When you have a call on your cell phone and come within range of the C520WiMi, the C520-WiMi can reconnect with your cell. The audio on your cell may transfer to the C520-WiMi when the connection is reestablished.

Transferring Bluetooth calls from the C520-WiMi to your cell phone

If you no longer want your call’s audio to be broadcast through the C520-WiMi, press

Use Cell

Conference calls with a Bluetooth-connected cell phone

When you have an active cell phone call on the C520-WiMi, you can create a three-way conference between you, the cell phone call, and another SIP account caller.

For more information about creating conference calls, see "Making a conference call" on page 20 .

to transfer the audio to your cell phone.

Playing audio with a Bluetooth-connected call phone

When a cell phone is connected to the C520-WiMi, any audio from the cell phone is routed through the C520-WiMi and connected expansion speakerphone(s). This enables you to play music, podcasts, audio from videos, and Internet-streaming media over the speakerphone.

When you start playing audio over a connected cell phone, the C520-WiMi takes over audio automatically and the screen below appears.

You can control the volume either through the cell phone or the C520-WiMi.

To stop cell phone audio, press

End

. Cell phone audio also stops when an incoming

or outgoing call or page is connected. Audio resumes after the call or page disconnects.

Note: After pressing

End

, pausing and resuming audio on the cell phone

resumes playback on the C520-WiMi.

Conference phone operation

Using a Bluetooth headset

When a Bluetooth headset is connected, you can transfer audio from the conference phone to the headset.

Note: Only calls to a SIP account can be transferred to the Bluetooth headset. Audio for cell phone calls can only be routed between the C520-WiMi and the cell phone. You can use a DECT headset for both SIP account calls and cell phone calls.

To route audio to a BT headset, a SIP call must be established ﬁrst at the C520-WiMi. You can then route the SIP call using the Bluetooth headset.

Transferring conference phone audio to a Bluetooth headset:

Device 2

soft key or using the key on the

1. During an active SIP account call, press

2. Press

Device 2

or to view the

Audio is transferred to the headset and the headset icon appears.

To transfer audio back to the C520-WiMi, press

Use SPK

Device 2

soft key.

Phone Features

Using the Features menu

On the Features menu, you can manage incoming calls, Bluetooth devices, use the directory, access your messages, view the call history, and manage your speed dial numbers.

Accessing the Features menu:

1. When the phone is idle, press

2. If necessary, press

or to highlight Features, and then press .

. The Main Menu appears.

The Features menu appears.

The Features menu includes the following items:

Setting See page… Description

1. Call

2. Bluetooth

3. Directory

4. Call history

Managing how your phone handles incoming calls.

Managing Bluetooth-connected devices.

Storing contact information and call contacts.

Viewing the call lists: All calls, Missed calls, Received calls, Dialed calls.

5. Message

6. Speed dial

7. Multicast

Accessing your voicemail.

Accessing your list of speed dial numbers.

Sending a page to the selected paging zone.

Paging

Phone Features

Using the Call menu

On the Call menu, you can manage how your phone handles incoming calls.

The settings available on the Call menu include:

Setting

1. Do Not Disturb 29 You can set Do Not Disturb (DND) for each line

2. Call forward 29 Automatically forwards incoming calls depending on

3. Block anonymous 30 Enables the phone to reject incoming calls that have

4. Dial as anonymous

5. Missed call alert 31 Enables the missed call alert screen.

6. Call waiting 31 Enables or disables incoming call alerts while you

See page

30 Enables the phone to make outgoing calls with the

Description

assigned to your phone. When DND is set, the ringer is silenced and the phone rejects incoming calls and pages; the caller receives the busy signal. After rejecting a call, the phone displays the Missed Calls screen.

You can enable the phone to answer incoming calls when DND is on. When DND answering is enabled, the incoming call screen appears. See "Setting Do Not Disturb" on page 29.

the setting. You can enable the following types of call forwarding:

• Call forward always: incoming calls are forwarded immediately and the phone does not ring.

• Call forward busy: incoming calls are forwarded if all your available lines are busy.

• Call forward no ans: incoming calls are forwarded after the no answer delay expires.

no caller ID.

Caller ID hidden from the far end.

are on another call.

Using the Call menu:

1. When the phone is idle, press

2. If necessary, press

3. If necessary, press

or to highlight Features, and then press .

or to highlight Call, and then press .

Phone Features

The Call menu appears.

Setting Do Not Disturb

1. From the Call menu, if necessary, press or to highlight Do Not Disturb.

2. Press

3. On the Do Not Disturb menu, highlight the line for which you want to turn Do Not Disturb On or O.

4. When the desired line is highlighted, press or to turn Do Not Disturb On or O.

5. Press

Setting Call forward

1. From the Call menu, press

2. Press

The Call forward menu appears.

3. Highlight the line for which you want to conﬁgure call forward settings, and then

press

4. On the next screen, press to highlight the desired option:

• Call forward always

• Call forward busy

• Call forward no ans.

. When Do Not Disturb is on, appears on the idle screen.

Save

to highlight Call forward.

5. Press .

6. On the next screen, press or to turn call forwarding On or O.

Phone Features

7. Press q.

8. Enter the number to which you would like to forward calls.

9. (If you selected Call forward no ans earlier) Press .

10. (If you selected Call forward no ans earlier) Press or to set the No answer delay between 1 to 10 rings.

11. Press

Save

When Call forward always is on,

appears on the idle screen.

Blocking anonymous callers:

1. From the Call menu, press to highlight Block anonymous.

2. Press

The Block anonymous menu appears.

3. Highlight the desired line, and then press t or u to turn anonymous call blocking On or O for that line.

4. Press

Save

Dialing as an anonymous caller (hiding your caller ID):

1. From the Call menu, press to highlight Dial as anonymous.

2. Press

. The Dial as anonymous menu appears.

3. Highlight the desired line, and then press or to turn anonymous call dialing On or O for that line.

4. Press

Save

Phone Features

Using the Call menu (continued)

Enabling missed call alerts:

1. From the Call menu, press to highlight Missed call alert.

2. Press

The Missed call alert menu appears.

3. Press or to turn missed call alerts on (Yes) or o (No).

4. Press

Enabling call waiting alerts:

1. From the Call menu, press to highlight Call waiting.

2. Press

The Call waiting menu appears.

3. Press or to turn call waiting alerts on (Yes) or o (No).

4. Press

When Show alert is on and you are on a call, incoming calls are displayed on the screen. When Show alert is o:

• Incoming calls are rejected and no notiﬁcation appears on the screen.

• Rejected incoming calls are logged as missed calls.

See also Call Waiting Settings on page 56.

Save

Phone Features

Using the Bluetooth menu

On the Bluetooth menu, you can manage Bluetooth devices used with the C520-WiMi.

The settings available on the Bluetooth menu include:

Setting See page… Description

1. Device list 32 View your registered devices, connect to a paired device, or delete or rename a paired device. You can connect and use the devices that occupy the ﬁrst two positions on the Device list. Device 1 will always be a cellular phone. Device 2 can be a cellular phone or a Bluetooth headset.

2. Add device 33 Add a cellular phone or Bluetooth headset to the device list. Once devices are added, the C520-WiMi can connect to a device.

3. Change PIN 34 Change the PIN that needs to be entered on a cell phone while it is being added to the C520-WiMi device list.

Using the Bluetooth menu:

1. When the phone is idle, press

2. If necessary, press

3. Press

The Bluetooth menu appears.

Connecting a registered device from the Device list:

1. From the Bluetooth menu, with Device list highlighted, press

The Device list appears, showing the registered devices.

2. On your Bluetooth device, enable Bluetooth. Place your device close to the C520-WiMi.

3. On the Device list, highlight the device you want to connect and then press

The message Connecting [device] to the base followed by Device Connected appears.

to highlight Bluetooth, and then press .

or to highlight Features, and then press .

Connect

Phone Features

The blue CELL 1 or CELL 2/HEADSET LED turns on (depending on the type of device you have connected), and the

Connect

soft key changes to

Note: The C520-WiMi can use only the ﬁrst two Bluetooth devices on the Device list for calls (as shown by the Device 1 and Device 2 soft keys on the Idle screen. See page 11 for information about the Idle screen). For example, if you highlight Device 3 on the Device list and then press

Connect

, the C520-WiMi will move that device up the Device list to make it available for calls. The device that occupied the Device 1 or Device 2 positions will move down the Device list.

Deleting a device from the Device list

1. On the Device list, highlight the device you want to delete.

2. Press

Delete

The message Remove [device] from device list? appears.

Note: The device must be disconnected before the

3. Press

Yes

The message Device removed appears. If you want to use this device with the C520-WiMi in the future, use the Add device menu to add it.

Renaming a device on the Device list

Delete

Discon’ct

soft key appears.

1. On the Device list, highlight the device you want to rename. This name will appear on the Device list and on the soft key on the Idle screen used to activate the device. Names between 1 and 8 characters will best ﬁt the space available on the soft key.

2. Press

or to display the

Rename

soft key, and then press

Rename

The renaming screen appears.

3. Use the dial pad keys to edit the device name.

• Press

ABC

to switch between entering upper-case letters, lower-case

letters, and numbers.

• Press

4. Press

Backspc

Save

to delete characters.

Adding a new cell phone: From the Bluetooth menu, highlight Add device list and then

press

The Add device menu appears.

Phone Features

5. With Add cellular highlighted, press .

6. Follow the instructions on the C520-WiMi screen.

7. Open the Settings menu on your cellular phone and activate Bluetooth. Ensure the phone searches for new Bluetooth devices. Note: Methods for activating Bluetooth may vary depending on your phone’s operating system.

8. When the CELL 1 and CELL 2 LEDs ﬂash on the C520-WiMi, select C520-WiMi on your phone’s list of available Bluetooth devices.

9. If prompted by your phone, enter the C520-WiMi PIN. The default PIN is 0000.

After the device connects, the applicable C520-WiMi CELL LED turns on.

Adding a new headset

1. From the Bluetooth menu, highlight Add device list and then press

The Add device menu appears.

2. Highlight Add headset, and then press

3. Follow the instructions on the C520-WiMi screen.

The CELL 1 and CELL 2 LEDs ﬂash on the C520-WiMi. After the headset connects, the CELL 2/HEADSET LED turns on.

Note: Once you have added a device, the device stays paired with the C520-WiMi. Even when your Bluetooth device is taken away or turned o, the C520-WiMi will reconnect to the device when it is again within range and turned on with Bluetooth enabled.

Changing the C520-WiMi PIN

1. From the Bluetooth menu, highlight Change PIN and then press

The Change PIN menu appears.

2. Use the

3. Press with the C520-WiMi.

Backspc

Save

soft key and the dial pad to edit the four-digit PIN.

. You will enter this PIN on your Bluetooth device when pairing it

Phone Features

Using the local directory

You can store the names and phone numbers for up to 200 contacts in the directory. Once directory entries are saved, you can dial them directly from the directory. You can also search directory entries by ﬁrst or last name.

When adding an entry, you can enter numbers for work, mobile, and other. You can also select a ringtone for that contact. Later, you can edit entries if their contact information changes.

Viewing the local directory

1. When the phone is idle, press

2. With Features highlighted, press

3. Press q to highlight Directory, and then press

listing all your available directories and the blacklist. Any directories other than Local are server-based and will vary with your installation. You can edit the Local directory and the blacklist.

4. With Local highlighted, press . The Local directory appears, showing the ﬁrst entry (sorted alphabetically by ﬁrst name).

5. Press p or q to view other entries.

The following soft keys are available when viewing a directory entry:

Back Returns to

Directory list screen

Dial Dials the entry Edit Allows you to

Add Allows you

to add a new entry

LastNme

Delete Deletes the

Sorts the list by last name from the top of the list

change the entry

entry

. The Directory menu appears,

Type Displays the

contact’s other numbers: Work, Mobile, Other

Search Allows you to

search the list alphabetically by ﬁrst or last name

Del. all Deletes all entries

Phone Features

Calling a contact:

1. Press or or the directory entry.

2. To view other numbers for the entry, press

3. When the desired number appears, press

Note: If you view a directory entry when the phone is in dial mode, press

to dial the number. You can use this feature when making a call, forwarding a call, transferring a call, and setting up a conference call.

Adding a directory entry:

1. When viewing a directory entry, press or until the

2. Press

Add

A blank directory entry appears.

3. Use the dial pad keys to enter the ﬁrst name, last name, and contact numbers.

• Press

letters, and numbers.

• Press

Backspc

• After completing a line, press to move to the next line.

4. When you have entered the desired information and selected the ringtone you want to use for this contact, press

(see "Searching directory entries" on page 37) to select

Type

Dial

Add

soft key appears.

ABC

to switch between entering upper-case letters, lower-case

to delete incorrect characters.

Save

Dial

Editing a directory entry:

1. When viewing the desired directory entry, press or until the

Edit

soft key

appears.

2. Press

Edit

The directory entry edit screen appears.

3. Use the dial pad keys to change the ﬁrst name, last name, and contact numbers as desired.

• You can edit the name and numbers, and change the ringtone.

• Press

ABC

to switch between entering upper-case letters, lower-case

letters, and numbers.

• Press

Backspc

to delete incorrect characters.

• After completing a line, press to move to the next line.

4. Press

Save

Phone Features

Searching directory entries

1. From the Local or Blacklist directory, press or until the appears.

2. Press

The search screen appears.

3. To ﬁlter your search by ﬁrst name or last name, press or .

4. Press to move to the Search ﬁeld.

5. Press a dial pad key to enter a letter for your ﬁrst name or last name search. Press 2 once for A, or three times for C, for example.

6. Press

. The phone searches for the ﬁrst name or last name beginning with

the letter you entered.

The ﬁrst entry found appears. If more than one entry was found, press or to view other entries.

soft key

Deleting a directory entry:

1. Press or or

(see "Searching directory entries", above) to select the

directory entry.

2. Press or until the

3. Press

Delete

soft key appears.

4. When the conﬁrmation screen appears, press

Deleting all directory entries:

1. From a directory entry, press or until the

2. Press

Del. all

3. When the conﬁrmation screen appears, press

Yes

Del. all

Yes

soft key appears.

Phone Features

Call history

The call history provides available name and number information for the last 200 incoming and outgoing calls. The newest entries replace the oldest. You can view call history information for:

• All calls—all categories of calls

• Missed calls—incoming calls that were not answered

• Received calls—incoming calls that you answered, forwarded or rejected

• Dialed calls—all outgoing calls. You can use this as a redial list.

Viewing the call history:

1. When the phone is idle, press

2. If necessary, press

3. Press

GHI

(or scroll with or to highlight Call history and press ). The Call

or to highlight Features, then press .

history screen appears.

4. Press the corresponding number key for all, missed, received, or dialed calls (or scroll with to highlight the desired call history folder and press

View

) to see

call history entries in the respective list. The ﬁrst entry appears.

If the list is empty, the message history is empty, preceded by the respective call list, appears. For example, if the received calls list is empty, the message Received calls history is empty will be displayed.

5. Press to view more entries.

The call history entry screen shows the time, date, name and number of the call, the number of entries in the folder, along with an icon indicating the type of call.

Received call Dialed call Missed call

Phone Features

The following soft keys are available when viewing a call history entry:

Delete

•

Edit dial

•

Calling a call history entry

- deleting the entry

Dial

- dialing the entry

- displaying the predial screen so you can edit the number before dialing

Save

- saving the call information to the local directory

While viewing the entry, press immediately. Alternatively, press to edit the number before pressing

Edit Dial

Dial

. The phone dials the number

. The predial screen appears, allowing you

Note: If you view a call history entry when the phone is in dial mode, press the

soft key to dial the number. You can use this feature when making a call,

Dial

forwarding a call, transferring a call, and setting up a conference call.

Adding a call history entry to the directory

1. While viewing the desired entry, press

2. Press

Save

or until the

Save

soft key appears.

3. On the Save to menu, select the location to which you want to save the entry.

• To save the entry to your directory, highlight Local and then press .

• To save the entry to your blacklist, highlight Blacklist and then press

The directory add/edit screen appears. The phone automatically ﬁlls in the name and number, if available.

• If necessary, edit the name and number. Press to move the cursor to the next line.

• Press

4. Press

Backspc

Save

to delete incorrect characters.

to save the entry.

Phone Features

Deleting a single call history entry:

While viewing the desired entry, press

Delete

Deleting multiple call history entries

1. While viewing the list of call history folders, press

to highlight the folder for which you would like to delete all entries: All calls, Missed calls, Received calls, or Dialed calls.

2. Press

3. When the conﬁrmation screen appears, press

Del. all

Yes

Speed Dial

The speed dial menu allows you to enter up to 10 numbers that you dial frequently. To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number (for entry 10, press and hold 0).

You can also enter speed dial numbers using the WebUI. See Speed Dial on page 57.

Entering speed dial numbers

To add a speed dial entry:

1. When the phone is idle, press

2. With Features highlighted, press

3. Press

to highlight Speed dial, and then press .

The Speed dial menu appears.

4. Press to highlight a speed dial entry marked <Empty>.

5. Press

Add

A blank speed dial entry appears.

Phone Features

6. Use the dial pad keys to enter the name and number.

• Press upper-case letters.

• When you start entering characters, the

Backspc

• After completing a line, press to move to the next line.

7. Press and then press or to select the line you want to use for this speed dial entry.

8. When you have entered the desired information, press

Sending a Multicast Page

Your phone supports multicast paging. You can send a page to a paging zone that has been set up by your system administrator. An incoming page may interrupt any active calls you are on, depending on how your system administrator has conﬁgured the paging function.

To send a multicast page:

to switch between entering numbers, lower-case letters, and

123

soft key changes to

Save

. Press

Backspc

Cancel

to delete incorrect characters.

1. When the phone is idle, press

2. With Features highlighted, press

3. Press

to highlight Multicast Paging, and then press .

4. On the Multicast Paging menu, press to highlight the desired paging zone.

5. Press .

You will hear a paging tone before you can begin broadcasting your message to the assigned paging zone.

6. Press

End

to terminate the page.

Conﬁguring the Phone

Conﬁguring the phone

You can conﬁgure the phone using one of two methods:

1. The User settings menu on the phone

2. The Web UI which you access using your Internet browser.

This section describes the user settings menu. For information about the WebUI, see page 51.

Using the User settings menu

Viewing the User settings menu:

1. Press

2. Press

User settings and press

3. Press the number key 1 - 6 on the keypad to open each respective submenu.

Alternatively, scroll with are:

Setting See page... Options

1. Preferences 43 Language

2. Display 45 Contrast (Level 1–7)

3. Audio 46 Ringer tone (Line 1, Line 2…)

4. Wireless microphone

5. DECT headset Register

6. Wireless speaker 49 Register

when the phone is idle.

3DEF

to open the User settings menu. Alternatively, scroll with to highlight

to highlight the setting and press . The user settings

Date & Time (Clock time, Clock date, Time zone, DST, NTP server, Set manually)

Restart phone

Backlight ON (O, Low, Medium, High) Backlight idle (O, Low, Medium, High) Timeout (10–60 seconds)

Key tone (On, O)

48 Register

Deregister

Conﬁguring the Phone

Preferences

Use the Preferences menu to set the language and the date and time formats, and to restart the phone.

1. From the User settings menu, open the Preferences submenu by pressing

The Preferences menu appears.

2. Press the number key 1 - 3 on the keypad to open each respective submenu.

Alternatively, scroll with

, if necessary, to highlight the setting and press .

Setting the language

1. From the Preferences menu, open the Language submenu by pressing

. The Language menu appears.

2. Scroll with or to highlight another language.

3. Press

Setting date and time preferences

From the Preferences menu, open the Date & Time submenu by pressing

Alternatively, scroll with

or to highlight the setting and press . The Date & Time

ABC

menu appears.

or .

Note: If the Network Time Protocol (NTP) server is enabled, you cannot manually set the date and time using this this menu.

Setting the time format:

1. From the Date & Time menu, ensure that Clock Time is highlighted.

2. Press or to select a 12-hour clock (12am/pm) or 24-hour clock.

3. Press

Save

Conﬁguring the Phone

Setting the date format that appears on the idle screen:

1. From the Date & Time menu, press to highlight Clock date.

2. Press or to select the desired date format (DD/MM/YY, MM/DD/YY, YY/MM/DD)

3. Press

Setting the Time Zone:

1. From the Date & Time menu, press to highlight Time Zone.

2. Press

3. Scroll with or to select a time zone.

4. Press

Setting DST:

1. From the Date & Time menu, press to highlight DST.

2. Press or to select Enabled or Disabled.

3. Press

Enabling and disabling the NTP (Network Time Protocol) server:

1. From the Date & Time menu, press to highlight NTP server.

2. Press / to select Enabled or Disabled.

3. Press

Save

Edit

Save

Note: If the NTP server is disabled, you must manually set the time and date. This setting is valid only if the system administrator has already conﬁgured the Network Time settings.

Manually setting the Year, Month, Day, Hour and Minute:

1. From the Date & Time menu, press

2. Press

to highlight Set manually.

Note: If the NTP server is enabled, the manual settings cannot be accessed; a

message appears on the display informing you that date and time cannot be edited.

3. For each setting, press or to select the desired setting, and then press to move to the next line.

4. When you have ﬁnished, press

Save

Conﬁguring the Phone

Restarting the phone

From the Preferences menu, open the Restart phone submenu by pressing

Alternatively, scroll with

or to highlight the setting and press . The Restart phone

DEF

screen appears.

• To restart the phone, press

• To return to the Preferences menu, press

Yes

Display

Use the Display menu to set screen appearance and backlight behavior.

1. From the User settings menu, open the Display submenu by pressing

Alternatively, scroll with

to highlight the submenu and press . or . The Display

ABC

menu appears.

Setting the contrast level:

1. From the Display menu, ensure that Contrast is highlighted.

2. Press or to set the contrast level from 1 to 7 (4 is the default setting).

3. Press

Save

Setting the backlight level for the active phone

1. From the Display menu, press to highlight Backlight ON.

2. Press or to select O, Low, Medium, or High (High is the default setting).

3. Press

Save

Setting the backlight level for the idle phone

1. From the Display menu, press to highlight Backlight idle.

2. Press or to select O, Low, Medium, or High (O is the default setting).

3. Press

Save

Conﬁguring the Phone

Setting the "backlight o" timeout:

This setting determines after how many seconds the backlight will revert to the idle setting when there has been no activity on the phone for the speciﬁed time. The default is 30 seconds.

1. From the Display menu, press to highlight Timeout.

2. Press or to select between 10 and 60 seconds in 5-second increments.

3. Press

Audio

Use the Audio menu to pick one of ten ringer tones for each account and turn key tones on and o.

Save

Note: To adjust the ringer volume, press

or while the phone is idle.

Using the Audio menu:

From the User settings menu, open the Audio submenu by pressing scroll with

to highlight the setting and press .

DEF

. Alternatively,

Selecting a ringer tone for each line:

1. From the Audio menu, open the Ringer tone screen by pressing

2. Press

to highlight the line for which to select a ringer tone and press .

or .

3. On the selected line screen, press or to select one of ten ringer tones. The default is 1. Ringer tone samples play when selected.

4. Press press

Save

Cancel

to save the selected ringer. To exit without saving a new ringer tone, .

Conﬁguring the Phone

Setting the key tone:

1. From the Audio menu, open the Ringer tone screen by pressing

scroll with

to highlight the setting and press . The Key tone menu appears.

2. Press or to turn key tones on or o. When o, key presses are silent.

3. Press

Save

ABC

. Alternatively,

Conﬁguring the Phone

Registering wireless microphones

The wireless microphones delivered with the C520-WiMi are preregistered. If you do need to register a wireless microphone (e.g., if you have purchased a C520-WiMi Replacement Microphone), it must be registered to the phone.

• The phone must be idle when registering wireless microphones.

• The phone supports two microphone registrations; previous registrations must be deregistered before you can register the two microphones you want to use.

• Do not remove the wireless microphones from the charging cradles during the entire registration process. A microphone that was registered before but is not in the charging cradle during a new registration process will be deregistered.

• The LED status indicator on each wireless microphone ﬂashes red and green alternatingly during registration.

1. Place the microphones you want to register into the phone's charging cradles.

2. Press

3. Press 3 User settings.

4. Press 4 Wireless microphones.

5. Press 2 Deregister and conﬁrm by pressing "Yes" to delete any previous registrations. If sucessful, the display will say "Wireless microphones are deregistered".

6. Press 1 Register to register one microphone. The display will say "Registering....".

If successful, you will hear a conﬁrmation tone and the display will say "Registration succeeded". The status indicator of the registered microphone switches to a steady red light while the second, unregistered microphone continues to ﬂash red and green alternately.

7. Press 1 Register again to register the second microphone. The display will say

"Registering....". If successful, you will hear a conﬁrmation tone and the display

will say "Registration succeeded". The status indicator of the second microphone switches to a steady red light.

• If registration fails, the display will say "Registration failed". Remove the

• To stop a registration in progress, press

microphones from the charging cradles and put them back in. Repeat the entire registration process, steps 2 to 7.

. The display says "Registration cancelled". One or both microphones may be deregistered. Repeat the registration process, steps 1 to 7, to register them.

Conﬁguring the Phone

Registering wireless C52 speakerphones

For large meeting rooms, you can extend the range of the C520-WiMi with up to three wireless DECT Snom C52 Speakerphones. You can use the speakerphone to answer and end calls and mute the audio on the entire system (i.e., the conference phone and all connected devices like speakerphones and wireless microphones).

Note: If a DECT headset is already registered, you can register up to two C52 Speakerphones.

Registering the C52 Speakerphone to the C520-WiMi

Note: If a speakerphone is already registered to the phone, you must ﬁrst

deregister all speakerphones before you can register another or a new one.

1. Put the battery pack in the C52, connect the power adapter, and plug the adapter into the wall outlet. The LEDs on the C52 ﬂash orange slowly.

2. Press the white registration button underneath the battery compartment for ﬁve about seconds until its LEDs are ﬂashing red and green alternatingly.

3. On the C520-WiMi Conference Phone, press .

4. In the Main Menu, press

5. In the User settings menu, press

DEF

(or highlight 3 User settings and press ).

MNO

(or highlight 6 Wireless speaker and press

6. Press

to register the C52 speakerphone.

The screen displays Registering... and then Registration succeeded. The phone plays a conﬁrmation tone. The registered speaker LEDs stop ﬂashing red and green. The LEDs turn green brieﬂy and then turn o while the red Power LED turns on.

7. Repeat steps 1 to 6 for any additional C52 speakerphones.

• If a speakerphone fails to register, the conference phone will display

Registration failed.

• To cancel registration, press

Conﬁguring the Phone

Deregistering C52 Speakerphone(s)

1. On the C520-WiMi Conference Phone, press

2. In the Main Menu, press

3. In the User settings menu, press

DEF

(or highlight 3 User settings and press ).

MNO

(or highlight 6 Wireless speaker and press

4. Press

ABC

to deregister all speakerphones.

Speakerphone operation

Answer calls: Press

. The call becomes active on the phone as well as all connected speakerphones and wireless microphones. The LEDs on all devices show a steady green light.

End calls: Press

. The call is terminated on the phone as well as all connected speakerphones and wireless microphones. The LEDs turn o, and the red power LED comes on.

Mute audio: Press

. The audio is muted on the phone as well as all connected

speakerphones and wireless microphones; you cannot be heard by the other party. The LEDs on all devices show a steady red light. Press

again to unmute the audio on all

devices, as indicated by the green LEDs.

Ringer: When a call is ringing on the C520-WiMi, it rings on the C52 as well, and the LEDs ﬂash green. Press

to mute the ringer on the speakerphone for this call and

this device only.

Adjusting the volume: When the speakerphone is idle, press the upper

or lower

edge of the volume key to adjust the ringer volume on the speakerphone only. During a call, press the upper

or lower edge of the volume key to adjust the volume on the

speakerphone only.

WebUI

Using the Web User Interface (WebUI)

Use an Internet browser to access the Web User Interface (WebUI) of the conference phone. After you log on to the WebUI, you can conﬁgure the following features:

• Call Settings (See page 53)

• User Preferences (See page 55)

• Program Dial soft keys (See page 56)

• Speed Dial (See page 57)

• Local Directory (See page 58)

• Blacklist (See page 58)

• Call History (View only. You can click numbers that have hyperlinks to dial them.)

• User Password (See page 61)

The WebUI also has a status page, where you can view status and information.

Accessing the WebUI

1. Ensure that your computer is connected to the same network as your phone.

2. Find the IP address of your phone:

a. When the phone is idle, press

b. Press

ABC

(or scroll q to highlight Status and press ). The Status menu

appears.

c. In the Status menu, press 1 or . The Network screen with the IP address

appears.

3. On your computer, open an Internet browser. Depending on your browser, some of the pages presented here may look dierent and have dierent controls.

4. Type the phone's IP address in the browser address bar and press ENTER on your computer keyboard. The login window appears.

5. Enter your User Name and Password or your Admin Name and Password. You can change the password after you have logged in. The factory defaults are:

WebUI

User mode Admin mode

Name user admin

Password user admin

7. Click Log In. The Web UI appears.

Click topics from the navigation bar at the top of the page, and then click the desired setting on the left side of the Web UI to see the page for that setting. You view and change settings in two dierent types of ﬁelds: drop-down lists and entry ﬁelds into which you type information. For your security, the WebUI times out after 10 minutes, so if it is idle for that time, you must log on again.

The remaining procedures in this section assume that you have already logged on to the WebUI.

Status

The Status page shows:

• General information about your phone, including model, MAC address, and ﬁrmware version.

• Account Status information about your SIP account registration.

• Network information regarding your phone’s network address and network

connection.

The Status page has no settings that you can change. You may need some of the status information for troubleshooting purposes.

WebUI

Call Settings

To view the call settings, click SYSTEM in the WebUI header, and then click Call Settings in the sidebar. You can conﬁgure call settings for each account available to your phone. Click Account 1, Account 2, and so on to select the call settings page for the desired account.

Call Settings include Do Not Disturb and Call Forward settings. You can also set Do Not Disturb and Call Forward using the phone menu. See Using the Call menu on page

28.

When you have ﬁnished changing settings on this page, click Save to save them.

General Call Settings

Setting Description

Anonymous Call Reject Select to block incoming calls that have no caller ID.

Enable Anonymous Call Select to make outgoing calls that remove your own caller ID

information.

Do Not Disturb Settings

Setting Description Range Default

Enable DND Turns Do Not Disturb on or o. n/a Disabled

Incoming Calls Selects whether the phone displays

incoming call information while Do Not Disturb is on.

Show, Reject Reject

WebUI

Call Settings (continued)

Call Forward Settings

Setting Description

Enable Call Forward Always

Target Number Enter a number to which all calls will be forwarded.

Enable Call Forward Busy

Target Number Enter a number to which calls will be forwarded when the line is busy.

Enable Call Forward No Answer

Target Number Enter a number to which unanswered calls will be forwarded.

Delay Select the number of rings before

Select to enable call forwarding for all calls on that account.

Select to enable call forwarding for calls when you are on another call on that account.

Select to enable call forwarding for unanswered calls on that account.

Range: 1 to 10 rings

unanswered calls are forwarded.

Default: 6 rings

WebUI

User Preferences

On the User Preferences page, you can conﬁgure some basic settings for your phone and set how your phone responds to calls.

After changing any settings on this page, click Save to save them.

General User Settings

Setting Description Range Default

WebUI Language

Phone Language

Backlight Timer Sets how long the screen

Ringer Volume Sets the ringer volume for

Sets the language that appears on the WebUI.

Sets the language that appears on your phone.

backlight stays on after the last button press.

incoming calls. You can also use

the VOLUME q or p keys on

the phone.

Any language supported by your phone. For example, English, French, Spanish, etc.

10 to 60 seconds 30 seconds

O, 1–9 5

English

WebUI

User Preferences (continued)

Call Hold Reminder Settings

Setting Description Range Default

Enable Call Hold Reminder Tone

Tone Interval (secs) Sets the interval for the call hold

Call Waiting Settings

Setting Description Range Default

Call Waiting O Rejects additional incoming calls. No

Call Waiting On Shows additional incoming calls on the

Enable Call Waiting Tone

Tone Interval (secs) Sets the interval for the call waiting

Program Dial Soft Keys

Enables or disables the call hold reminder tone.

reminder tone.

notiﬁcation appears on the screen.

screen.

Enables or disables Call Waiting Tone. n/a — Select

tone.

n/a — Select to enable

10–300 seconds

n/a — Select to enable

to enable

10–60 seconds 30 seconds

Enabled

30 seconds

Disabled

Enabled

The Program Dial feature allows you to dial numbers with a single press of a soft key. On the Program Dial pages, you can conﬁgure up to three Program Dial keys. Each key requires a label (short enough to ﬁt in the soft key’s area), an account and number that the key will dial, a location where the key will ﬁt between the other soft keys, and the call modes during which the key will appear.

WebUI

To enter program dial soft keys:

1. Enter the Program Dial key label. Labels that exceed the width of the soft key will end with ... when they appear on the phone.

2. Enter a value that the Program Dial key will dial.

3. Select an account that the Program Dial key will use.

4. Select the call modes for which you want the Program Dial key to appear.

5. Select the location for the Program Dial key for the selected call modes. You can place the key before another key, or place it last in the order.

6. Click Save.

7. Conﬁgure any additional Program Dial keys.

Speed Dial

The speed dial keys are used for dialing numbers with one key press. To view the speed dial keys, click SYSTEM in the WebUI header, and then click Speed Dial in the sidebar.

On the Speed Dial page, you can enter up to 10 numbers that you dial frequently. To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number (for entry 10, press 0). For each speed dial number you enter, you must assign the account on which the number will be dialed out.

You can also add speed dial entries using the phone. The Speed dial list is accessed through the Features menu. See page 40.

After entering information on this page, click Save to save it.

Entering speed dial numbers

1. In the Name column, enter a speed dial label for the desired key.

2. In the Value column, enter a phone number for the desired key.

3. In the Account column, select the account that this speed dial number will use.

4. Click Save.

WebUI

snom C520-WiMi User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual