and the
User Guide
Using the
with
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ......................................................4
Using the phone with snom UC Edition ......................................................................5
Brief introduction to input modes and navigation ...............................................................5
Entering numerals, letters, special characters, and symbols ...........................................5
Logon .................................................................................................................................... 6
Using extension number and PIN .........................................................................................6
Using SIP URI, domain\username, and password ............................................................ 7
Logoff ............................................................................................................................................8
Getting to know your phone ..........................................................................................9
Display layout ..............................................................................................................................9
Context-sensitive function keys ..............................................................................................9
Function keys ...............................................................................................................................10
Call indicator ............................................................................................................................ 11
Message key ............................................................................................................................. 11
Rebooting the phone .............................................................................................................. 11
Changing your Presence status ..................................................................................12
Speed dial keys ................................................................................................................13
Using speed dial keys ............................................................................................................ 13
Configuring speed dial keys ................................................................................................. 13
Calling Contacts and Address Book entries ...........................................................14
Looking up Contacts .............................................................................................................. 14
Address Book Search (ABS) ................................................................................................. 15
Transferring calls ............................................................................................................. 16
What are the different transfer procedures? ....................................................................16
Attended transfer ............................................................................................................... 16
Unattended (blind) transfer ........................................................................................... 16
Safe unattended/blind transfer ....................................................................................... 16
Transfer cheat sheet ............................................................................................................... 17
Attended transfer ..................................................................................................................... 18
Transferring calls to manually dialed numbers - attended ........................................ 18
Transferring calls to speed dial numbers - attended ................................................. 19
Transferring calls to Contacts - attended .................................................................... 20
Transferring calls to Directory lookup - attended ....................................................... 21
2
Unattended transfer ................................................................................................................ 22
Transferring calls to manually dialed numbers - unattended
Transferring calls to speed dial numbers - unattended
Transferring calls to Contacts - unattended
Safe transfer
............................................................................................................................. 25
................................................................ 24
Transferring calls to manually dialed numbers safely
Transferring calls to speed dial numbers safely
Transferring calls to Contacts safely
Transferring calls directly to Voicemail
Call history
Looking up missed calls
Looking up received calls
Looking up dialed calls
Hold
.....................................................................................................................................31
One call on hold
Holding multiple calls
........................................................................................................................29
........................................................................................................ 29
...................................................................................................... 29
.......................................................................................................... 30
.................................................................................................................... 31
............................................................................................................. 31
Conference - local conference on phone
............................................................................. 27
............................................................................... 28
.................................................................33
................................... 22
............................................ 23
................................................ 25
.......................................................... 26
Initiating a conference
............................................................................................................ 33
Conference screen navigation
Speaking to one participant in private
Putting one participant on hold
Dropping a participant
Adding a participant
........................................................................................................... 34
............................................................................................................... 34
Putting the conference on hold
Terminating the conference
Call forwarding
.................................................................................................................35
Turning call forwarding on
Turning call forwarding off
Settings menu
..................................................................................................................36
................................................................................................... 34
..................................................................................................... 35
..................................................................................................... 35
............................................................................................. 33
................................................................................ 33
............................................................................................ 34
............................................................................................ 34
3
snom UC Edition and snom 710 Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2013 snom technology AG. All Rights Reserved.
snom, the names of snom products, and snom logos are trademarks owned by snom technology AG.
Microsoft
of enterprises are the property of their respective owners.
Product specifications are subject to change without notice.
snom technology AG reserves the right to revise and change this document at any time, without being
obliged to announce such revisions or changes beforehand or after the fact.
Texts, images, and illustrations and their arrangement in this document are subject to the protection of
copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third parties
without express written permission may result in legal proceedings in the criminal courts as well as civil
courts.
When this document is made available on snom’s web page, snom technology AG gives its permission
to download and print copies of its content for the intended purpose of using it as a manual. No parts
of this document may be altered, modified or used for commercial purposes without the express written
consent of snom technology AG.
Although due care has been taken in the compilation and presentation of the information in this
document, the data upon which it is based may have changed in the meantime. snom therefore
disclaims all warranties and liability for the accurateness, completeness, and currentness of the
information published, except in the case of intention or gross negligence on the part of snom or where
liability arises due to binding legal provisions.
®
and LyncTM are the property of Microsoft Corporation. All other product names and names
Our firmware includes some source code that may be used and modified by anyone and everyone
under the GNU Public License (GPL), provided they, in turn, make it available to everyone else with the
same licensing agreement. Please go to http://www.snom.com/en/support/download/gpl-quellcode/
for the original GPL license and the source code of components licensed under GPL and used in
snom products.
4
snom UC Edition and snom 710 Using the phone with UC Edition
the left of the cursor
Using the phone with snom UC Edition
This guide describes the use of phones running snom UC Edition firmware version 8.8.2.12 and higher
with Microsoft Lync
use the data in your Lync account, even when your computer is turned off or when you are not signed
in to Lync on your PC.
For more information on setting up and connecting the hardware and for any other information not
covered in this User Guide for UC Edition, please refer to the snom 710 User Manual which you can
download from snom's web page at www.snom.com.
TM
. As long as the phone is connected to your network and the Lync server, it will
Brief introduction to input modes and navigation
Input modes:
123: Numerals
Current input mode:
Next input mode:
Changing input mode:
:
Moving cursor to the left
:
Move cursor to the right
Deleting character to
abc: Small letters
ABC: Capital letters
Redialing
Directories, call lists,
contact list, favorites
The current input mode is indicated in the information line. Press the left function key underneath the
display to switch to the input mode indicated by the symbol directly above it in the function key line.
Text in Information Line
= current input mode
123
abc
ABC
Press function key to switch to input mode
indicated by symbol in Function Key Line
Entering numerals, letters, special characters, and symbols
When entering letters and special characters, pause briefly after each character until the cursor has
moved forward so that you won't write over the last character you entered. Pausing is not necessary
when entering numerals.
For more information, please refer to the snom 710 User Manual.
5
snom UC Edition and snom 710 Logon and logoff
Logon
The data you need to log on depends on the setup of your network and on the Lync server. After
connecting the phone to your network, you will see a screen like the following:
Using extension number and PIN
In the default configuration, the required login data is the extension number and the PIN.
1. Enter the extension number and press .
2. Enter the PIN and press .
3. If this login is successful, the phone will switch to the "signing in" screen and then show the idle
screen with your Lync account.
4. If the login is unsuccessful, either because of a typo or because the network will not accept the
data, the phone will start over at the prompt to press any key and then repeat the prompts for
entering the extension and the PIN.
6
snom UC Edition and snom 710 Logon and logoff
Using SIP URI, domain\username, and password
If the required data for the logon is SIP URI, domain\username, and password, you can switch to this
logon method by pressing .
Entering special characters in letter mode:
◦ Press once to enter the period ".".
◦ Press three times to enter "@".
◦ Press twelve times to enter the backslash "\".
◦ Use to delete the character to the left of the prompt; use / to move the cursor to the
left/right.
1. Enter the SIP URI and press . The format is "my.name@test.com".
2. Enter the domain\username and press . The format is "test\my.name".
3. Enter the password and press .
4. If this login was successful, the phone will switch to the "signing in" screen and then show the idle
screen with your Lync account. If the login is unsuccessful, either because of a typo or because
the network will not accept the data, the phone will show the "Welcome" screen again and prompt
you to enter the extension number and the PIN.
7
snom UC Edition and snom 710 Logon and logoff
Logoff
1. Press the top of the navigation key to open the Settings menu.
2. Press to open the Identity menu.
3. Press to open Logoff User screen.
4. If there is more than one user logged in, use the top and bottom arrows / on the navigation
key to select the one to be logged off.
5. Press to log off the user marked by the preceding arrow . If you have changed your mind,
press
to exit without logging off.
8
snom UC Edition and snom 710 Getting to know your phone
When activeIn idle mode
Getting to know your phone
Display layout
Info & status bar
with date and time
Confi gured
identities
Function key line
Context-sensitive function key symbols
Date is replaced
by current status
message
Context area
Right function key is replaced by "Info"
key when status messages are available
Context-sensitive function keys
In the default configuration of the idle screen the four context-sensitive keys underneath the display
have the following functions:
Contac
ABS
CFwd noFwd
Presen
Contacts. For more information, see "Looking up Contacts" on page 14.
Directory search. For more information, see "Address Book Search (ABS)" on page
15.
Forwarding of all incoming calls (on/off). For more information, see "Call
forwarding" on page 35.
Overriding system presence indication and manually setting your presence state. For
more information, see "Changing your Presence status" on page 12.
Fig. 1 Fig. 2
◦ When the phone has received new notifications, the presence icon in Fig. 1 is replaced
by the status info icon
◦ To bring the presence icon back onscreen, press the function key underneath
to open the status info screen.
Info
(Fig. 2).
9
Info
snom UC Edition and snom 710 Getting to know your phone
◦ Press
5, below).
◦ Removing the underlying cause of the notification, for example setting the admin
password, will remove the notification for good.
Fig. 3 Fig. 4
Function keys
Del
to delete the selected item until the next reboot of the phone (Fig. 3 -
Fig. 5
F1
F2
F3
F4
F5
In the UC Edition firmware, the default setting of all programmable function keys with LEDs is line. See
"Settings menu" on page 36 for the list of functions that can be selected for each key. The above
diagram shows the location of the keys on the phone; the numbers F1 to F5 correspond to the list of
keys in the phone's Preferences menu, submenu Fkeys, fkeys 1 - 5.
Mapping speed dial on function keys: See "Speed dial keys" on page 13.
10
snom UC Edition and snom 710 Getting to know your phone
Call indicator
The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing,
held, and missed calls. The LEDs will do one of the following:
• Blink rapidly when a call is coming in.
• Glow steadily when dialling, when in a call, and when a call is on hold.
• Blink slowly when there was a missed call.
◦ Viewing the particulars of the missed call:
Press the right arrow on the navigation key to view missed calls and simultaneously turn off the
LED. For more information on call lists, see "Call history" on page 29.
◦ Turning off the LEDs after a missed call without viewing the call history: Press .
Message key
The symbol on the message key will show a bright red light when new messages are waiting to
be retrieved. Press the key to retrieve messages.
For more information on the hardkeys, please refer to the snom 710 User Manual, chapter "Getting to
know your phone".
Rebooting the phone
For some settings to take effect, you may to need to reboot the phone.
1. Press the top of the navigation key to open the Settings menu.
2. Press to open the Maintenance menu (press if your phone is running in administrator
mode).
3. Press to open Reboot? screen, then to confirm and start rebooting.
When the idle screen is back on the display, the reboot is complete.
11
snom UC Edition and snom 710 Changing your Presence status
Changing your Presence status
You can manually change the Presence status signaled by the system to one of your own choosing.
For example, if you are scheduled to be in an online meeting, Lync will signal your Presence status as
busy during that time. If you want to be available for incoming phone calls during that time, you can
manually change your status to available.
1. Press
see "Context-sensitive function keys" on page 9 on how to make it visible.
2. Use / to select a state. The available options are:
3. Press to change the Presence state signaled by your phone.
4. To revert to the system state, select "Reset Status" and press .
Presen
Available
Busy
Do not disturb
Be right back
Away
Reset Status
Note: DND does not affect calls from your admin/delegate, members of your
Team Call, and contacts in your Friends and Family relationship group.
to open the Presence State screen. If the key has been replaced by
Info
,
12
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