Snom 190 User Manual

Manual

snom 190

Version V3.00

snom technology AG Pascalstr. 10B 10587 Berlin, Germany

All Rights Reserved. This document is supplied by snom technology AG. No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or mechanically, including, but not limited to, by way of photocopying, recording, information recording or through retrieval systems, without the express written permission of snom technology AG.

snom technology AG reserves the right to revise this document and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.

Trademarks

PowerDsine is a registered trademark of PowerDsine LTD. RedHawk is a registered trademark of Red Hawk/CDT. All other trademarks and registered trademarks are the property of their respective owners.

Foreword

Congratulations on the purchase of your snom 190 Voice-over IP

telephone!

Telephony is part of our everyday life. Over a period of more than 100 years a form of communication has evolved that is impossible to ignore. In spite of the new technology base of the snom 190, most of its look and feel will be very familiar to you and you should be able to use it intuitively.

The world of the Internet, on the other hand, has opened up a whole range of new possibilities. Many users work with web browsers and own one or more email accounts. These users will nd it easy to manage the phone via its web interface or to make a call to, for example, “sip: john@domain.de”.

We are condent that developments in the computer industry will follow those in the telecom world.

VoIP is not only about transporting speech over data networks. It is about interoperability and breaking up a vertical market, as well as streamlining business processes by seamlessly integrating the telephone into computer networks and applications. With its technical exibility, snom’s commitment to all open and relevant standards and our cooperation with other vendors in the VoIP industry, the snom 190 represents a safe investment for the future.

We would like to take this opportunity to wish you a great time in the world of VoIP.

snom technology AG

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Note to the reader

This manual describes the snom 190 running in administrator mode. The current version of this user manual can be obtained from:

http://www.snom.com/snom190_en.php

4 •

Table of Contents

Foreword....................................................................3

Note to the reader ...................................................................... 4

Installation ................................................................9

Delivery Content ........................................................................ 9

Safety Notes .............................................................................. 9

Power supply Setting up the Phone Cleaning Connecting the phone

Keypad.................................................................................... 10

Initialization............................................................................. 12

Booting Selecting the language DHCP Conguration Selecting the IP Address Selecting the Netmask Selecting the IP Gateway Selecting the DNS Server Selecting the Tone Scheme Selecting the Timezone Logging on the rst account

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10 10

12 13 13 13 14 14 14 15 15 15

9 9

Logon ......................................................................17

Mobility ................................................................................... 17

Logon wizard ........................................................................... 17

Registration menu..................................................................... 18

Logon user Select outgoing line

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18 20

DND ...................................................................................... 21

Challenge/Authentication ........................................................... 21

Basic Functions ........................................................23

Idle state................................................................................. 23

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Dialing ................................................................................... 23

Input Modes Dialing a phone number Dialing an H.323/SIP address Dialing an IP address Number guessing

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24 25 26 27 28

Terminating a call .................................................................... 28

Incoming call ........................................................................... 28

Accepting a call

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Denying/blocking a call.............................................................. 29

Adjusting the volume ................................................................ 30

Mute / Unmute ........................................................................ 30

Handset / Handsfree / Headset .................................................. 31

Programmable Keys .................................................................. 31

Line Destination Intercom Park orbit Voice recorder DTMF

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32 33 33 33 34 34

snom 190 Menus ...................................................................... 35

Call Forwarding Forwarding Options Conguration Volume Settings General Settings Web Interface Other Settings System Info VLAN Settings SW Update Keymapping Information

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35 35 36 37 38 40 40 41 41 41 42 43

Advanced Functions ................................................45

Hold and resume ..................................................................... 45

Transfer................................................................................... 46

Direct Transfer ......................................................................... 46

Consultation Transfer

Conference .............................................................................. 47

Call Diversion........................................................................... 48

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Diverting all calls Divert when Busy Divert when not answered

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48 48 48

Call completion......................................................................... 48

On busy (CCBS) On no response (CCNR)

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48 50

DTMF Tones ............................................................................. 50

Message Waiting Indication (MWI) .............................................. 51

Conducting a Software Update.................................................... 52

Additional PBX Features............................................................. 52

Pickup Conference

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52 53

Call Register ............................................................55

Phone book.............................................................................. 55

Adding an entry Editing an entry

Export Import Call Lists

Speed Dial ............................................................................... 64

Dialing Editing speed dial entries

Deny List ................................................................................. 65

Browsing Adding a number Removing a number

Settings ................................................................................. 67

Settings via Web Browser .......................................................... 67

Settings Options ...................................................................... 68

Setup Preferences Setup Speed Dial Setup Lines 1-7 Setup Advanced Setup Update

H.323

Status

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56 57 58 60 62

64 64

65 66 67

69 73 74 77 87 88 90

Appendix ..................................................................93

Standard Conformance .............................................................. 93

Index .......................................................................95

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8 • Table of Contents

Installation

Delivery Content

Please check whether the delivery contains the following parts:

§ The base unit with display and keypad

§ The handset

§ The handset cable

§ The power supply

Safety Notes

Please observe the following safety advice. It is crucial for the safe and reliable operation of the device.

Power supply

Uuse the external power supply that is included in the package. Other power supplies may cause damage to the phone, affect the behavior or induce noise.

Setting up the Phone

The snom 190 should only be placed on even, horizontal surfaces that enable the rubber pads to ensure a secure grip. Do not place the snom 190 on carpets or other materials that contain bers that could block the air vents and cause overheating.

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Cleaning

To clean the snom 190 use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone.

Connecting the phone

First connect one end of the handset cable to the handset and then to the jack on the left-hand side of the phone.

Next plug the Ethernet (network) cable into the RJ45 connector, which is named “NET” and is the nearest to the middle of the phone, and plug the other end into the network side to establish a data link. The second RJ45 connector at the edge of the phone named “PC” or “UP0“ is for daisy-chaining further Ethernet devices without the need for a second Ethernet connection line.

Iinsert the plug of the power supply into the connector next to the data line and hook up the casing into the mains.

If you want to use a headset, it can be connected to the audio jacks on the rear side of the snom 190. The connector named “in“ is for the microphone.

Keypad

The numeric keypad with the keys 0 to 9, * and # is used to enter digits and letters. Depending on the operating mode, different actions can be performed (see the table below):

§ Entry of digits only (e.g. when dialing a phone number),

§ Type in letters and digits by pressing the keys repeatedly

(similar to a cellular phone).

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The key is used to invoke the menu. To cancel actions or

input, the CANCEL key can be used. The key conrms actions, selections and inputs.

Depending on the operating mode, the keys can have context-

specic meanings and are described in this user manual.

The softkeys F1 to F3 located below the display are contextsensitive function keys. Their current mapping is depicted with texts in the bottom line of the display.

The ve keys on the right with LEDs are the programmable function keys onto which different functionalities can be mapped.

The keys of the numeric block in different operating modes are shown below:

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Key Digits Lower case Upper case

0 0 (SPC)_0 (SPC)_0

1 1

2 2 abc2 ABC2

3 3 def3 DEF3

4 4 ghi4 GHI4

5 5 jkl5 JKL5

6 6 mno6 MNO6

7 7 pqrs7$ PQRS7$

8 8 tuv8 TUV8

9 9 wxyz9 WXYZ9

# or . after timeout,

* * Toggles upper and lower case

# or . after timeout,

.@1,?!-/(): ;&%*#+<=>$[]

number guessing number guessing

.@1,?!-/(): ;&%*#+<=>$[]

Initialization

Booting

The booting process comprises a series of different conguration

steps that set up the phone for future use by any user.

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Selecting the language

The phone will ask the administrator to select the language of the

phone the rst time it boots up.

Choose the appropriate language with the or keys. Press

to activate your selection.

DHCP Conguration

If the network supports DHCP, then on bootup option select “On”

when the menu appears:

The phone has a built-in DHCP client. It will receive an IP address and other Network-related settings (Netmask, IP gateway, DNS server) from the DHCP server.

If, on the other hand, DHCP is not used, select “Off” in the menu above. The administrator will subsequently be asked for the following settings.

Selecting the IP Address

The administrator can provide a static IP address for the phone if DHCP is not used.

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A valid IP address appropriate to the network in which the phone

is being used can be provided.

Selecting the Netmask

Similarly, the administrator will be asked to provide IP addresses

for Netmask:

Selecting the IP Gateway

If a valid Netmask has been provided, the administrator will be

asked for the IP address of the IP gateway:

Selecting the DNS Server

The last item for this series of networkrelated conguration is the

IP address for the DNS server:

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Selecting the Tone Scheme

The administrator will then be asked for the tone scheme to be used on the phone:

Selecting the Timezone

The timezone to be used on the phone can also be selected by moving through the different timezone options available in the menu and

pressing to activate your selection.

If the settings explained above are set up properly, the phone will ask for the rst account registration.

Logging on the rst account

If no number is assigned to the phone, you will be prompted to type in your account name. This consists of your phone number succeeded by @ and the address of your registrar (for SIP) or gatekeeper (H.323). The phone tries to guess the correct registrar/gatekeeper address, so it could look something like this:

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After typing in your account name, conrm your account by

pressing the key.

The phone tries to register your given account name at the given registrar/gatekeeper. The idle screen is shown and if no “NR” is displayed in the middle of the rst line, your registration has been successful.

When this state has been reached, the time and date are displayed in the rst line of the display. If your extension is numeric it is also displayed in brackets.

16 • Installation

Logon

Mobility

In ofce environments, different employees sometimes share desktops at the same time or at different points in time (e.g. employees working different shifts etc). The phones that are located at the desktops need to be able to cater for this.

To ease the effort of assigning the appropriate phone number to the phone for each different employee, the snom 190 offers the so-called mobility features, which are described in the next sub-chapters.

Logon wizard

After typing in your account name, conrm your account by pressing the key.

The phone tries to register your given account name at the given registrar/gatekeeper. The idle screen is shown, and if no “NR” is displayed in the middle of the rst line, your registration has been successful.

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Registration menu

From the idle screen use the arrow keys to scroll to the menu

“Other Settings”. The “Reg” key is assigned to the registration submenu.

After pressing “Reg” you can choose the registration line you want to use. With “Next” you can move through the seven different registration lines.

Logon user

Suppose you want to logon a user 777 by using the third registration line.

Press “Edit” to start editing the registration line information. First type in the phone number of the user:

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After conrming with the registrar/gatekeeper address

should be typed in.

After pressing the whole registration line is shown again.

Logoff user

Choose the registration line where you want to logoff the user

and press “Edit”.

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Remove the current phone number with . Conrm this and the following registrar/gatekeeper entry by pressing . Registrar/

gatekeeper entry can remain lled in for later use.

Select outgoing line

Select the registration line you want to use as your outgoing identity for the next call by pressing “Next”.

And activate the chosen registration line by pressing “Activate”.

By choosing a different registration line, your originator phone number is changed to this line. This means that different people can start calls from the same phone with their own originator phone number and the called phone will display this current outgoing line information. The current outgoing line is marked at the registrations screen with a “*” directly in front of the registered SIP line.

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DND

DND functionality is available on the idle screen of the snom 190 phone. DND is short for “Do Not Disturb“. If this mode is activated, it means that incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone. If there is a mailbox set up for you, the calls are redirected to this. Before this mode is activated you will be asked if you really want to change to this mode.

In idle screen, “DND” is displayed in the middle of the rst line of the screen if the mode is activated.

Challenge/Authentication

In SIP, an administrator can also set up authentication requirements for each registration on the phone. The password for each account name on its realm (domain/registrar) can be set up through the web interface of the phone in Settings/SIP/Authentication.

If the authentication password is not set, or is set wrongly, the account will not register on that domain and the phone will be challenged for that line. A challenge response will ask for the correct username. This can look like:

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It is possible to change the username as it could have been typed

incorrectly by mistake. Conrm your change by pressing .

You will then be asked for the password for that registration account. Type in the password in the window that will look like the following:

The default mode for password input is integer. You can switch to alphanumeric input by pressing the ‘*’ key on the keypad. The password is hidden and replaced by a series of *s to keep it hidden from prying eyes.

The same procedure will be repeated for all the accounts with authentication. The challenge responses are stored in the phone and will be used at re-registration or on reboot. You can also view/edit this information on the web interface.

22 • Logon

Basic Functions

Idle state

In idle state, the phone shows the date and time in the rst line of the display and the second line shows the currently valid functions mapped onto the three softkeys.

Dialing

There are two methods with which to begin a call from the idle state of snom 190. You can either start dialing with the handset resting in the cradle and then pick it up, or you can pick up the handset and then

dial the number. In the latter case you will have to press to indicate that the number is complete and dialing can commence.

display.

The snom 190 shows the current communication status in the

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Input Modes

Dependent on the context, various types of inputs are possible. The active input mode is sometimes indicated (by example during editing a phonebook entry) in the top right-hand corner of the display:

123 Only digits can be entered.

ABC

abc

Key mapping for input:

C<-

/Clear

A->1 Changes input mode to numbers..

a->A Changes input mode to capital letters.

1->a Changes input mode to small letters.

Upper case mode. By pressing *, lower case mode can be toggled.

Lower case mode. Use * to activate upper case mode.

Moves the cursor to the left.

Moves the cursor to the right.

Deletes the character to the left of the cursor.

Clears the input.

As indicated in the table above, with “A->1”, “a->A” or “1->a” the input mode can be changed. After using a specic input mode for dialing a number, the phone saves this mode as default for future use. If you want to use a different mode, begin dialing and if the mode is wrong, choose your preferred mode and continue dialing.

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Dialing a phone number

A telephone number is dialed with the numeric keypad.

If block dial is on (this is the default) and the user has not done

anything for a few seconds, the phone will remind the user to press the

key in order to start the call.

Key mapping:

Moves the cursor to the left.

Moves the cursor to the right.

C<-

A->1 Changes input mode to numbers.

a->A Changes input mode to capital letters.

1->a Changes input mode to small letters.

Deletes the character to the left of the cursor.

Dials the number.

Aborts the dialing.

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Dialing an H.323/SIP address

An H.323/SIP address can be entered via the alphanumeric block. You will nd the “@” symbol by pressing the numeric key “1” several times.

E.164 numbers

E.164 is the standard that denes normal phone numbers. They may contain digits from 0-9, * and #. H.323 differentiates between these numbers and “H.323 addresses” that may contain alphanumeric characters. Several Gatekeeper implementations do not differentiate between E.164 numbers and H.323 addresses. If you encounter problems, try specifying the number as an H.323 address.

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Key mapping:

Moves the cursor to the left.

Moves the cursor to the right.

C<-

A->1 Changes input mode to numbers.

a->A Changes input mode to capital letters.

Deletes the character to the left of the cursor.

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1->a Changes input mode to small letters.

Dials the H.323/SIP address if entered correctly.

Aborts the dialing.

Dialing an IP address

The IP address can be entered via the numeric block. Please use

the “*” key instead of the dot (“.”)!

Key mapping:

Moves the cursor to the left.

Moves the cursor to the right.

C<- Deletes the character to the left of the cursor.

A->1 Changes input mode to numbers.

a->A Changes input mode to capital letters.

1->a Changes input mode to small letters.

Dials the IP address if entered correctly.

Aborts the dialing of the IP address.

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Dialing an IP Address

When calling an IP address, the called phone or computer cannot determine which user you want to reach. In SIP mode it is assumed that “anonymous” is being called, and with H.323 no assumptions are made. This works with many phones and applications. Therefore, you should only use this method in exceptional cases, as the entry of IP addresses is rather cumbersome.

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Number guessing

For your convenience, this functionality offers you the rst number from dialed numbers, missed calls, received calls or phonebook that matches the beginning of the number you have already typed in.

If the displayed number is not what you expected, you can get the next matching number by pressing the “#” key (in alphanumeric modes). Otherwise, continue typing your desired number or press the

or function key and the number guessing is temporarily switched

off for this session of editing a phone number.

Terminating a call

You can end a call by setting the handset on its cradle, pressing the hook switch or pressing Cancel. The snom 190 will terminate the call and return to the idle state.

Incoming call

When your snom 190 is called, it rings and displays the following screen.

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Accepting a call

Picking up the handset or pressing will accept the call. The

snom 190 is now in a call.

Key mapping:

Hold / resume call.

Xfer Transfer call.

Handsfree mode on/off.

Mute/Unmute Mutes / unmutes the microphone.

See below for a further description.

Changes the volume.

Denying/blocking a call

When the snom 190 signals an incoming call, you have the option

to deny the call with “Deny”.

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If you decide to press „Deny All“, the caller will be placed on the deny list and will always be denied automatically. If “Deny All” is not displayed, this means that it is switched off in the settings. You can enable it again via the web interface.

Adjusting the volume

While conducting a call, you can use the arrow keys to invoke the volume control.

Key mapping:

Reduces the volume in steps.

Increases the volume in steps.

Sets the volume and returns.

Returns without setting the volume.

Mute / Unmute

Sometimes during a call the user may want to mute the microphone. This can be done by pressing the function key “Mute”. Press “Unmute” to re-enable the microphone.

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Handset / Handsfree / Headset

The snom 190 supports calls being made while using the handset or the handsfree capability. During a call, it is possible to easily switch between both modes by pressing the function key .

If a headset is connected and the audio output is set to headset (“RJ Conn” or “Chinch”), the snom 190 will treat the headset as the output device for calls. For using snom 190 in a call center environment, the connected headset will be the default case for dealing with the phone.

The key is therefore used to accept incoming calls.

Key mapping:

Switch to handsfree mode and back.

Accept incoming calls while headset mode is on.

Returns to the idle state.

Programmable Keys

The ve programmable keys on snom 190 on the right beside the number block are the programmable function keys, which have the following options:

§ Line

§ Destination

§ Intercom

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§ Park Orbit

§ Voice Recorder

§ DTMF

Each of these buttons has an LED indicating the status of the

respective programmable key at any given time.

Some features are common to all of these options:

a. Pressing any button when its LED is blinking and the phone

is ringing will receive the call.

b. Pressing the button when a call is in progress at that key,

indicated by the constantly on LED, will put the call on hold.

c. Pressing any button while editing a number for dialing at

that key will erase the number and the phone will go to idle state.

Each of these different options will now be explained in detail.

Line

“Line” can be used in one of the following ways:

a. To map a local sip line: A user can assign the local lines to programmable keys by selecting this option and setting the url of the local line as argument to that key setting, e.g. if a phone has 2 registrations, 501@my.proxy.com and 502@my.proxy.com. The user has the option to map two programmable keys to each one of these lines by selecting ‚Line‘ and setting the respective sip url as argument. In this case, all the calls to a particular line will go to its matching programmable key, e.g. if 502@my.proxy.com is mapped at key P2, the LED on that key will start blinking if there is an incoming call on that line. Similarly, if the user presses P2 in the idle state, 502@my.proxy.com will become the active line for that call. This feature enables the customer to use his different sip accounts as he would use different PSTN phone lines. It is also possible to assign different ringtones for each sip line in order to make an acoustic differentiation. This can be done either at the proxy or at Settings/Sip/ Lines page on the phone web interface.

b. To map a sip url for call pickup: Selecting this option with an sip url as argument will subscribe to dialog state changes of the phone with that registration. The LED on that key will show the status

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of the registration as idle, talking or ringing by varying frequencies of blinking. This allows the user to pick up a ringing call remotely simply with the press of a button. An example of its usage can be mapping the ofce reception phone line at the phone of a secretary. If for some reason a ringing phone is not answered at the reception, the secretary can see its ringing status by the blinking LED and pick up the call simply by pressing that programmable key. In this way, no calls go unanswered.

c. Free Key: ‚Line‘ is also the default setting for the programmable keys. If no argument is set, the keys are treated as free. Outgoing and incoming calls not bound to any other key go to the rst such free key.

Destination

The user can map a sip url to a particular programmable key by setting this option and providing the url as argument. This option can be used in the following ways:

a. If the sip line 505@my.proxy.com is bound to key P3 with this option, all calls coming to the phone from this number will go to P3.

b. If, on the other hand, P3 is pressed during the idle state, 505@my.proxy.com will be dialed, as it is set as destination for this key.

c. In the ringing state, if the call comes from any line other than 505@my.proxy.com, pressing P3 will transfer the incoming call to 505@my.proxy.com.

Intercom

This option is similar to ‚Destination‘ with the exception that pressing the key bound to ‚Intercom‘ enables the intercom mode and the phone will be directly connected to the set snom phone if authentication is set up properly. This feature is useful in an ofce environment as a quick access button to connect to the operator or secretary.

Park orbit

snom 4S provides its customers with the opportunity to set up parking orbits at the media server, where calls can be parked and picked up. The option “Park Orbit” enables the phone to provide this feature.

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Suppose key P4 is bound to orbit1@my.proxy.com. The LED on this key now displays the status of calls, if any, that are parked on this orbit. If the LED is blinking, this means that a call is parked there and the user can easily pick up this call by pressing P4. If, on the other hand, the user wants to park a call, pressing P4 during the call will park it at orbit1@my.proxy.com until the same or another user picks it up later. The caller will hear the holding music. This feature is useful for call center environments and all such places where there is a great inow of calls and some kind of queuing is required to manage them.

Voice recorder

This option can be set up with a valid voice recording account. Suppose that vr@my.proxy.com offers voice recording and is bound to key P5 on the phone. Its usage is explained in the following:

a. During a call, by pressing P5 the user is able to record the conversation he is having with the other party. Pressing button P5 again will end the recording process. The recorded media can later be listened to by accessing the recorder account vr@my.proxy.com.

b. This feature is also useful for recording short messages or memos to self. By pressing P5 in the idle state a user can record an important message to be listened to later.

c. The same applies for recording the proceedings of a debate or discussion,

d. To keep audio minutes of a meeting, or

e. To record an important conference call hosted at the phone.

DTMF

In H323 mode, this line type offers the ability to set up the programmable keys as additional function keys concerning PBX functionality controlled via DTMF key codes. Upon a key press to the programmable key set up as DTMF line type, the specied number sequence is dialed as DTMF key codes.

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snom 190 Menus

By pressing the key in idle state, the menu is invoked. The following submenus are available: Call Forwarding, Forwarding Options, Conguration, Volume Settings, General Settings, Other Settings, System Info, SW Update, Information.

Key mapping:

Goes to the previous submenu.

Goes to the next submenu.

Enters the submenu. Returns to the previous screen

state.

Call Forwarding

In the Call Forwarding menu, an administrator can set up the options for call forwarding.

Forwarding Options

In the Forwarding Options menu, call forwarding on busy can be set up.

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Call forwarding is explained in detail in a later chapter entitled “Transfer”. __________________________________________________________

Conguration

In this menu, basic conguration of the phone can be changed.

The menu looks like this:

Reset

By pressing the softkey “Reset”, you can reset the phone to factory settings. This operation clears all the settings on the phone and restores the default factory settings. This should only be used with the utmost care, which is why a second screen requiring the administrator

password appears. Press to conrm your password or to return to the menu.

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If the correct administrator password is given, the phone will ask

for a reboot.

Reboot

By pressing the softkey “Reboot”, you can restart the phone without unplugging the power cable. This is called a “Soft Restart“. This operation also requires conrmation.

DHCP

Pressing the softkey “DHCP” takes you to the DHCP submenu that looks like this:

If your network supports DHCP, press the softkey “On”. The phone has a built-in DHCP client. It will receive an IP address and other Network-related settings (Netmask, IP gateway, DNS server) from the DHCP server.

If you press the softkey “Off”, you will be asked for basic network settings as explained in the earlier chapter entitled “Initialization”.

Volume Settings

In the menu sub-item “Volume Settings” the following window is displayed:

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Here, the volume of the handset speaker, headset speaker or

casing speaker can be adjusted. Select one of the three choices.

A tone is played back at the selected volume and you can decide

on the desired setting.

Key mapping:

Reduces the volume in steps.

Increases the volume in steps.

Sets the volume and returns.

Returns without setting the volume.

General Settings

In the menu sub-item “General Settings“, the following window

is called up:

Lang

Select the appropriate Language as explained in the “Initialization“

chapter above.

RingTone

Select the submenu “RingTone“. Here, the ring tone can be set.

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The selected ring tone is played back and you can decide on the desired setting.

Key mapping:

Moves the cursor to the next ring tone.

Moves the cursor to the previous ring tone.

Activates the selection and returns.

Returns without changing the ring tone.

Contrast

Select the submenu “Contrast“ in the “General Settings“ menu. Here, the display contrast can be adjusted.

The selected contrast is displayed and you can decide on the desired setting.

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Key mapping:

Reduces the contrast in steps.

Increases the contrast in steps.

Sets the contrast and returns.

Returns without setting the contrast.

Web Interface

In the menu sub-item „Web Interface“, the following window is

displayed:

In the subsequent submenus you can set up whether the web interface should be accessible via HTTP only, HTTPS only or via HTTP and HTTPS. The appropriate ports for both protocols can also be set here.

Other Settings

In the menu sub-item “Other Settings”, the following window is displayed:

In the subsequent submenus you can set up Timezone, Registrations and Tone schemes for the phone. These operations have all been explained in the earlier chapter entitled “Initialization”.

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System Info

The following is displayed in the menu sub-item “System Info”:

In the subsequent submenus you can see the Network status

TX/RX and total and available memory of the phone.

VLAN Settings

In the menu sub-item “VLAN Settings” the following window is

displayed:

The ID (0..4095) and priority (0..7) values for VLAN can be set

here. “Reset” removes them properly from the phone again.

SW Update

In the menu item “SW Update” the following window is

displayed:

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When a software update is available, the softkey display changes to “Available”, and pressing it reboots the phone to get the desired binary le.

Keymapping

In the menu sub-item “Fkeys” the following window is displayed:

Press OK to enter the function key selection menu.

Use the arrow keys or to select the desired function key and press OK.

Again using the arrow keys or , specify the type of keymapping for the selected key and press OK .

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Specify the number to which the key should be mapped.

Information

In the menu item “Information”, the following window is

activated:

Here, you can look up the software version, the currently assigned

IP address and the MAC address of the phone.

IPAdr

Pressing the softkey “IPAdr” takes you to this submenu and you

can see the IP address of the phone. This window looks like this:

MAC

Similarly, the “MAC” softkey in the “Information” menu takes you to this submenu and you can see the MAC address of the phone. This window could look like this:

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Version

This submenu, accessed by pressing the “version” softkey in the “Information” menu, shows the rmware version on the phone. The display in this submenu could look like this:

snom 190

44 • Basic Functions

Advanced Functions

Hold and resume

When a call is in progress, pressing the ash key “R” puts the call on hold, i.e. the speech is set to mute (neither party can hear the other).

Pressing the ash key again will resume the call. While a call is on hold, you can establish another call by dialing the desired number and

pressing OK .

Key mapping:

Moves backward through the list of held calls.

Moves forward through the list of held calls.

Terminates the held call already being displayed.

Resumes the held call already being displayed.

*,#,digits Can be used to initiate another call.

Handsfree mode on/off.

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Transfer

Direct Transfer

During a call, after pressing the transfer key „Xfer“, the connected party is put on hold. Now you are able to dial a number to which the call should be directly transferred.

As soon as you press , the snom 190 will transfer the held party to that number.

Key mapping:

Moves the cursor to the left.

Moves the cursor to the right.

Deletes the character to the left of the cursor.

1->a Changes input mode to capital letters.

a->A Changes input mode to small letters.

A->1 Changes input mode to numbers.

The snom 190 transfers the call.

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Aborts the transfer.

Consultation Transfer

While a call is in progress, put the connected party on hold by

pressing the key.

While the call is on hold, you can establish a second call by dialing the desired number and pressing OK. When the second call is established, you can consult the second party, i.e. to announce the call. By pressing the transfer key “Xfer” or hook on the handset, you can connect the two parties.

Conference

If the phone is connected with two calls, one on hold and one active, you can connect all three phones in a conference by pressing function key “Cnf.On”.

By pressing function key “Cnf.Off”, the conference is disconnected again and the calls are dropped.

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Call Diversion

All kinds of call diversions can be set, changed and deactivated in the submenu “Call Forwarding” and “Forwarding Options”. The one that is currently active is marked with a preceding “*”.

Diverting all calls

By selecting the option “Always” in submenu “Call Forwarding”, every incoming call is diverted immediately to the number set without ringing the phone.

To disable this feature simply select “Off”.

Divert when Busy

By activating the option “Busy” in submenu “Forwarding Options”, every incoming call is diverted to the number set if another call is already in progress.

Divert when not answered

In sub-item “Time” of submenu “Call Forwarding”, you can set the number of seconds after which every incoming unanswered call is diverted to the number you have also set up here.

Note: To activate “immediate call divert”, see above.

Call completion

The call completion functionality helps the user to establish calls successfully even if the other party is busy or not answering.

On busy (CCBS)

This is helpful if the party you are trying to reach is busy. If call completion support is enabled, the following window will appear during a call attempt:

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By pressing the key, call completion is activated and the

phone waits for the other party to return to idle.

Pressing “Cancel” doesn’t cancel the call completion procedure,

but allows you to make or receive calls in parallel.

When the other party becomes idle, the following window

appears:

By pressing key, the phone will redial the number in order to establish a connection to the other party that was previously busy and is now idle again.

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On no response (CCNR)

While calling a number you can enable call completion on no

response by pressing the CC key.

The phone will now wait for the dial destination to become active again. The user can make and receive calls in the meantime by pressing “Cancel” and going to the idle screen.

When the other side is available, the display will prompt you to dial the number again.

By pressing key, the phone will redial the number in order to establish a connection to the other party that was previously busy and is now idle again. That was previously idle and is now active again.

DTMF Tones

During a call, e.g. with a voicemail system, pressing the digits 09, * or # will generate and send DTMF tones to the other party.

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Message Waiting Indication (MWI)

If another party tried to reach you and the mailbox recorded a message as you did not answer the call, the idle screen displays that a recorded message is waiting for you.

At the idle screen, the second softkey turns to show “MWI”. In order to listen to the recorded messages, connect to the mailbox by pressing the MWI key.

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Conducting a Software Update

If your provider/administrator is offering you a new software version for your phone, a “SW” is displayed in the middle of the rst line of the idle screen.

In this case, the menu item “SW Update” will show “Available”.

Pressing the F2 key reboots your phone after a few seconds. During boot-up, the phone asks you whether or not it should proceed with the bootloader and/or rmware update.

Additional PBX Features

If the phone is set up to use H.323 protocol, additional PBX features are available if they have been enabled.

Pickup

If someone else’s phone is ringing and you want to pick up the call with your own phone, you need to press the key.

(This functionality also works also with Innovaphone ip400.)

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Conference

If the phone is connected with two calls, one on hold and one active, you can connect all three phones in a conference by pressing function key “Cnf.On”.

By pressing function key “Cnf.Off” the conference will be disconnected again.

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54 • Advanced Functions

Call Register

Phone book

The snom 190 contains an internal phone book that can be reached from the phone’s idle state by pressing the “PhoneBk” key,

which leads to a screen like the one below:

Key mapping:

Scrolls to the previous item.

Scrolls to the next item.

Details

Edit

Clear Deletes current item.

/ Off Hook

Toggles between displaying name or number

Enters the edit mode for the selected entry.

Dials the number of the selected entry.

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Returns to the idle state.

Adding an entry

In order to add a new entry, go on to the list item <New item>

and press “Edit”.

Then enter the name and phone number and conrm each item

by pressing .

Pressing aborts the addition of a new entry.

Key mapping:

* Changes input mode

56 • Call Register

Deletes the character to the left of the cursor.

Moves the cursor to the left.

Moves the cursor to the right.

Accepts the entry.

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Cancels the entry.

Editing an entry

After pressing the key “Edit” on the entry to be modied, the name and phone number will be brought up in sequence. Conrm each

item by pressing .

The title of the window indicates which input is expected. accepts the data and pressing Cancel aborts the editing.

Key mapping:

* Changes input mode

Deletes the character to the left of the cursor.

Moves the cursor to the left.

Moves the cursor to the right.

Accepts the entry.

Aborts the editing process.

Editing of the phonebook can also be done via the webpage Phone / Phonebook.

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Export

To save the content from an already lled phonebook, right-click onto the link at the bottom of the page Phone / Phonebook called “here” from “Click here to save the current address book.”

With “Save Target As…” you can save the phone book content in a comma-separated le containing the current address book entries (CSV = Comma-Separated Values).

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Import

To load an Address book from a le, click on the Browse button on the page Phone / Phonebook in the section entitled “Upload Address Book (CSV)”. Select the pre-stored csv le from the storage medium and then press the ‘Load’ button just below the edit box.

This will add the address book entries in the stored le to the address book of your snom 190. Name and Address elds refer to the column numbers in which these elds exist in the csv le to be attached. They are not required if the le has proper eld headers.

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If the le does not have proper eld headers, remove the rst line containing the header information if there is any (e.g. “Name”,”Phone”,”Content Type”), as this is not needed if you are specifying the Name and Address elds explicitly. Enter 1 in the Name eld and 2 in the Address eld, and press Load. This feature is especially helpful if you have a le that has not been generated by a snom phone.

It should not matter if some of the entries already exist in the phone book. They will not be duplicated if both Name and Number are the same. If the number eld is the same but the name is not, the le entries will replace the old ones (just like editing the old entry to save a different Name).

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Call Lists

The snom 190 maintains lists of missed, received and dialed calls

that can be accessed by pressing the „call log“ key from the idle state.

Key mapping:

Scrolls to the next call.

Scrolls to the previous call.

Details Shows details of this call.

Clear Deletes the current entry.

/off

Hook

For example, after choosing the missed calls, the most recent

missed call is displayed rst.

62 • Call Register

Dials the number of the current entry.

Returns to the idle state.

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After pressing “Details”, the call details are displayed.

You can step through the Details with or key. Call details shown are To, From, Time and the number of times you missed a call from the same phone, or the duration of the call in the case of dialed and received calls.

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Key mapping:

Edit

Save

Clear Deletes the current entry.

/ Off Hook

You can use the current entry for your next call and possibly edit the number before calling it.

Saves the current calling party to the phone book.

Dials the number of the current entry.

Returns to the previous window.

Speed Dial

The snom 190 supports speed dial of up to 33 numbers. These

are mapped onto the numbers 0-30, * and #.

Dialing

Speed dialing is initiated by simply typing in a number from 0-30,

* or # respectively and conrming with the key. In this way, 33 speed dial numbers can be called up without having to look at the display.

Editing speed dial entries

The speed dial numbers can be conveniently set up with the built-

in web interface page of your phone.

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Deny List

The snom 190 gives you the option of putting numbers on a deny

list to prevent you being disturbed.

Browsing

Via the web interface submenu Address Book you can reach the

phonebook window, which also provides the information for the deny list

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The numbers to be denied are displayed here and marked with

contact type “deny”.

Adding a number

While you are being called, you can press the deny list key „Deny All“. This will not only deny the call but will also add the number to the deny list.

In addition, any number can be added to the deny list by adding a new entry via the Address Book webpage and marking it as “deny”.

Pressing “Deny” on an incoming call will only deny that instance of the call and will not put it on the Deny List.

Please keep in mind that the contact type “VIP” overrides the DND mode.

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Removing a number

Removing a number from the deny list is possible via the phonebook webpage by clicking onto the small red crossed icon at the end of the line that you want to delete. Or just change the contact type!

Settings

A long list of different settings is available for snom 190 that can be used to control the behavior of the phone. These settings are explained in the FAQ “Conguring” snom phones for Mass Deployment“, which you can nd under http://www.snom.com/faq_en.php. The FAQ „How can I update a snom phone?“ describes the different options on how to update the phone, also via setting le

Settings via Web Browser

It is usually more convenient to use a web browser to congure the settings. The snom 190 has an integrated web server for this purpose. If the phone is connected to a network that provides DHCP, it can be immediately accessed via the browser after boot-up. If you do not want to use DHCP, you must specify the IP address, netmask, gateway, DNS domain and DNS server statically to ensure correct operation.

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Illustration 1: Web conguration

• Start your web browser (e.g. Mozilla, IE).

• Enter the IP address of the phone as the URL (e.g.

192.168.0.100). If you do not know the IP address, press the arrow keys and scroll to the “Information” submenu and select item “Version”.

• On the left-side you will nd a selection menu.

• Just click on the desired submenu and the current settings

of this submenu will be displayed on the right-thand side.

You can now modify and store the values by using the mouse and keyboard. To store the changes made, just click on the SAVE button. Do NOT press SAVE if you want to discard the changes.

Settings Options

The following options are available in Administrator mode via web interface.

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Setup Preferences

GENERAL INFORMATION

The webpage may look like this:

Language

Your phone is able to show all display texts in different languages.

Here you can select the language that suits you the best.

Number Display Style

Species the display of incoming and outgoing callers:

§ Full Contact: Shows the complete URL

§ Name: Only the name is displayed

§ Number: Only the number is displayed

§ Name+Number: Name and number is displayed

Tone Scheme

Select the dialtone you would prefer for your phone.

MWI Notication

Specify the type of MWI notication that will inform you when a

new message comes.

MWI Dial Tone

Set the dial tone to stutter mode in the case of an active MWI.

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Use Headset Device

Select the headset device you would like to use. Select none if you don’t want to use any headset.

REDIRECTION

You can have all incoming calls diverted to a specic number.

The following options for redirection events are available:

§ Never:

This deactivates all call diverts.

§ Always:

All calls are diverted to the number specied in “Number Redirect”.

§ When Busy:

When a call is in progress, any other call made to that number is rejected and will receive a busy indication. The phone can be set in such a way that the second caller is diverted to another number set in “Number Busy”.

§ After Timeout:

Calls are diverted after the timeout in seconds specied in “Timeout” to the number specied in “Number Redirect.

The following elds for diversion are available:

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Timeout

Species the timeout in seconds after which the call should be

diverted.

Number redirect

Species the number to which the calls should be diverted.

Number busy

Species the number to which the calls should be diverted if the

phone is busy.

RINGTONES

This section looks like the following:

Default Selection

Select the criterion according to which the ringing melody is

selected for incoming calls, i.e. based on the caller or callee address.

Contact Type Specic Ringers

Specify the ringing melodies for different contact types from your personalized phone book entries. These melodies will be used only if you selected “Source” in the Default Selection setting above.

Ringer Device for Headset

If you want to hear the ring tone via the headset only choose “headset”. Otherwise, choose “speaker” as usual.

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Default Ringer

Choose the default ringing melody for your snom phone through

this setting.

Custom Melody URL

Specify a URL to your own ringing melody. The type of les that should be supplied to the phone are: “PCM 8 kHz 16 bit/sample (linear) mono WAV”.

AUTO ANSWER

snom phones have auto-answering capabilities. Through these settings you can control the behavior of auto answer. This section looks like:

Auto Answer

You can disable auto answer on your phone by turning this setting off. Turn it on to enable auto answer again.

Auto Answer Indication

If you want to be informed if an incoming call is automatically answered from your phone select “on”.

Type of Answering

If auto answer is on, you can select how you would like to receive the incoming call, i.e. in handsfree mode or on the handset.

PRIVACY SETTINGS:

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Call Line Identication Presentation (CLIP)

Show or hide your own phone number upon establishing a call.

Call Line Identication Restriction (CLIR)

Reject or Accept anonymous incoming calls.

Setup Speed Dial

Speed Dial Table

Set up your speed dial numbers via this webpage.

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Function Keys

You have the option to program the ve keys with LEDs on your snom 190. This section helps you achieve this objective. Program the keys P1-P5 to perform any of the 5 different functions. They include “Line”, “Destination”, “Intercom”, “Park Orbit” and “Voice Recorder”. Each of these was explained in detail in the chapter entitled “Programmable Keys”. You also need to specify the number for each of the keys in order to enable the specic key utility to work.

Setup Lines 1-7

Through this page you can set up SIP lines you would like to use on your phone. You have the option to set up to seven lines. Each line setting looks like the following:

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Name

Set the name you would like to associate with each line, e.g.

“John Smith”.

Account

This is the account with which you would register to a registrar/ proxy. It could be alphanumeric, e.g. “js”, or based on digit like “701” in the screenshot above.

Password

The password to be used for challenge responses. In order to protect privacy, passwords are not displayed in their true form.

Registrar

Specify the IP address or url of the registrar/proxy with which you would like to register this account.

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Mailbox

If you have set up a mailbox, specify the account name for that

mailbox here to associate it with this particular SIP line.

Ringtone

Through this setting, you can select a distinctive ring tone that will alert you when a call comes in at this particular line. In order for this to work, you will have to have specied “Destination” in the setting ‘Default Selection’ in Preferences.

ADVANCED LINE SETTINGS

Outbound Proxy

You can specify the outbound proxy here.

Dial Plan

You can set up the dial plan for this line here.

Q-Value

You can set up the probability of registration for each line through this setting. The default is 1.0.

Proposed Expiry

You can select the time when the registration on this line expires. The phone will send a fresh re-registration request at the expired time.

Transport

Select the protocol for transport layer communication through this setting.

Offer ICE

Choose whether or not you want to use ICE.

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Codec 1-5

You can select the preferred order for the potential used codec. The available options for the snom 190 are G.711 ulaw, G.711 alaw, G.722, G.723.1 and G.729a

Packet size

You can select the packet size in bytes here. It affects only ulaw and alaw codecs (other codecs have xed packet size). (10 ms), 160 (20 ms), 240 (30 ms) and 320 (40 ms) bytes are available.

Setup Advanced

NETWORK

With these settings you can set up the basic network settings of your phone. The web interface for this looks like the following:

DHCP

Turn the use of DHCP on or off with this option.

IP address

You can change the IP address of the device through this setting. Changing this parameter requires a reboot. This parameter is mandatory in order to enable the Ethernet connection.

Netmask

Change the netmask for the device. Changing this parameter also requires a reboot.

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Phone name

Change the Hostname of the phone here. If this parameter is

available, it is used for identifying the device in SIP signalling.

IP Gateway

This setting shows the IP address of the default IP gateway (not the VoIP gateway). It is the address to which the packets get routed if the desired packet address is not in the current subnet. Setting up this parameter is mandatory in order to reach an external network.

DNS

Domain

Specify the DNS domain for your phone here.

DNS Server 1

Specify the IP address of the DNS server for your network here.

DNS Server 2

Specify the IP address of a backup DNS server for your network here.

TIME SETTINGS

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NTP Time server

Specify the url or IP address of the NTP server here.

Timezone

Select the time zone most appropriate to your geographical

location through this option.

HTTP

User

Here you can select the HTTP username for your phone.

Password

Set up the HTTP password for your phone here.

HTTP Proxy

You can select the HTTP proxy address for your phone here.

HTTP port

Similarly, specify the HTTP port to be used by your phone through

this setting.

HTTPS port

Specify here the HTTPS port to be used by your phone for HTTPS

connections.

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Webserver connection type

Set up the type of connection the phone’s webserver is willing

to answer to:

• http

• https

• http & https

• off

Phone Behavior

Call Completion

Turning this setting to “On” will prompt the user to activate call completion, if possible, while dialing a number. When the dialed party becomes available again, your phone will be able to automatically redial the number.

IDNA (RFC 3490) Support

Switch on support for Internationalizing Domain Names in Applications (IDNA).

Action on Ethernet cable replug

Choose the action which should be performed after the network connection is reestablished: Do nothing“ or „reboot“.

Auto Dial

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This setting is switched off by default. You can set a timeout after

which a number is dialed automatically without pressing the key or taking the cradle off hook.

Number Guessing

Here, the number guessing functionality can be activated or

deactivated.

Block URL Dialing

You can block the dialing of sip urls by turning this setting on. In

this case only numeric numbers will be allowed as input.

Deny All Feature

When turned on, this setting shows “Deny All” softkey on incoming calls to put the incoming numbers in the Deny List. Turning it off will disable this feature.

Challenge Response on Phone

As explained in an earlier chapter, snom phones can handle challenge responses on the phone. Turning this setting off will disable this feature and you will only be able to handle authentication through the web interface of the phone.

Broadsoft Call Control Features

Support for Broadsoft call control can be enabled here.

Call Waiting Indication

You can enable or disable the CWI on the phone through this setting.

Dialtone during Hold

Turning this setting on will produce a dial tone when a call is being held and the user is trying to dial the second number. Otherwise a dial tone will not be played.

Disconnect on Onhook

Sometimes it is useful to disable disconnection of a call when the handset is placed Onhook, e.g. during conference calls or handsfree mode etc. This can be achieved by turning this setting off.

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Keys

Here you can change the key behavior on the phone to suit your

wishes. This section of web page may look like

Break Key

The Break Key on the phone can be used either to disconnect the connected call or as a Transfer hard key. You can make that choice through this setting.

Transfer on Onhook

In case the transfer feature triggered by onhook is confusing you, you can switch it off here.

Block DND

Administrators have an option to disable the DND feature. This can be achieved by turning the “Block DND” setting on. If this setting is turned on, the users on the phone will not get the DND option on their phones. This can be useful in call center environments.

Logon Wizard

Turn this setting on if you would like to use the Logon wizard. Switch it off to disable the Logon wizard.

PRESELECTION

This section looks like:

Prex

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Specify the number to be prexed to each dialled number.

AUDIO

Here you can set up audio-related settings on your phone. These

settings may look like:

Mute Microphone

Setting this to on will mute the microphone of the phone. Tuning it off will enable the microphone again. Specify the number to be prexed to each dialed number.

Disable Casing Speaker

Turn this setting on to disable your speaker.

DTMF echo on Speaker Phone

Option to switch off DTMF echo.

Call Releases Notication

Turn this on to enable late media when a call is released. Turning it off will take you directly to the idle state when a call drops.

Advanced Network

In this section you can alter the advanced network settings of your phone. This page has the following settings:

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NAT detection

Administrators can select the kind of NAT according to their network through this setting. Available options are “Automatic”, “UPnP”, “STUN”, “Static” or “Off”. The default is “Automatic”.

STUN server (IP-addr:port)

If you selected „STUN“ as NAT detection type, specify the address of the STUN server followed by the port number.

STUN binding interval (seconds)

Similarly, set the STUN binding interval time in seconds through this setting.

Use Mapped Address

Through this setting you can switch on/off the mapped address feature.

Dynamic RTP port start

If you want to set up the RTP port dynamically, give the start port number in this setting.

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Dynamic RTP port end

Similarly, give the last port number in this setting for dynamic

RTP port selection.

Type of Service (TOS)

You can set up the TOS in this setting. A value could, for example,

be 160.

Payload Type

Set up the payload type for Out of band DTMF here, e.g. 101.

Network identity (hostname)

Specify the hostname of the Network identity through this

setting.

Network identity (port)

Set the port number of the Network identity here.

Local SIP Port

Determines whether you want to use the default SIP port or the

port given at “Network Identity”

SIP T1 (ms)

Set the retry timer 1 in milliseconds here.

SIP Session Timer (s)

An administrator can specify the session timer for SIP in seconds

here.

Dirty Host TTL (s)

Specify the Time To Live (TTL) for dirty hosts in seconds through

this setting.

SIP Max Forwards

If you want to specify the maximum number of forwards, you can

set it here.

ENUM Sufx

When using ENUM, you can specify a sufx here if desired.

Music on hold server

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If you have congured a “music on hold” server, specify that contact here. Music from this server will be played to the other side when you hold a call.

Use user=phone

Turn this setting on if you want to use user=phone in SIP urls. Otherwise select “off” to disable it.

Publish Presence

Control the presence status information through this setting.

Refer-To Brackets

To switch on or off additional brackets in the signaling for ReferTo

Require PRACK

To force the usage of PRACK choose “on” here.

Symmetrical RTP

If you want to use symmetrical RTP switch it “on” here.

UPDATE

Update Policy

You can select the best possible update policy you would like to adopt for your phone.

Setting URL

Set up the url of the settings server from where you would like to obtain the conguration le to congure your phone.

VLAN

ID and Priority

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Enter your VLAN ID (0..4095) and Priority (0..7) separated by a

space (e.g. “128 5”).

DEBUG

LCServer

Specify the IP address of the remote LCServer if you want your phone to connect to it. You will not normally need to set the LCServer setting as it is for company internal development only.

SECURITY

Administrator Mode

This setting allows you to switch between User & Administrator modes of the phone.

Administrator Password

In Administrator mode, you can set up the admin password through this setting. A password can be an alphanumeric string of any length.

Administrator Password (Conrmation)

You have to conrm the password to ensure no typing errors have been made.

Setup Update

MANUAL SOFTWARE UPDATE

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Here you can select the binary les to be put on the phone

yourself. This section may look like:

Bootloader

Specify the address for the bootloader le you would like to place

on the phone through this setting.

Firmware

Similarly, you can provide the rmware address in this setting.

Press the “Load” button if you changed anything in these settings and would like to load the binary les through the newly provided addresses.

H.323

This mode of settings will be available to you if your phone is operating in H.323 mode.

E164 No.

Set the E164 number by which you would like to identify your phone.

H323 ID

Alternatively, you can specify the H323 ID for your phone.

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URL ID

Similarly, you have the option to set the H.323 ID in the form of

a url through this setting.

GK/GW Mode

Through the GK/GW Mode setting, the administrator has an option to select the mode for the registrar to either “Auto”, “Gatekeeper”, “Gateway” or “None”.

GK/GW IP Address

Specify the IP address of the Gatekeeper or Gateway with which you would like to register your phone.

GK TTL

If you selected “Gatekeeper” in the GK/GW Mode above, you can specify the Time To Live (TTL) through this setting.

Message Center Number

Administrators can set the message center number through this setting.

Dynamic RTP port start

If you want to set up the RTP port dynamically, give the start port number in this setting.

Dynamic RTP port end

Similarly, give the last port number in this setting for dynamic RTP port selection.

Type of Service (TOS)

You can set up the TOS in this setting. A value could, for example, be 160.

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Payload Type

Set up the payload type for Out of band DTMF here, e.g. 101.

Early Start

Here you can switch the early start feature of the H.323 stack on

or off.

Fast Start

This setting allows you to enable/disable the fast start feature.

H.245 Tunneling

Through this setting, administrators can turn on/off the H.245

tunneling.

Tracing

With this setting you can enable or disable H.323 signaling

tracing.

H.450 Services

With this blanket setting, you can start or stop the H.450

services.

Status

System Information

You can nd information here regarding Phone Type, MAC

Address, IP Address, Firmware Version, Bootloader and Firmware URLs.

SIP Trace

Quite a helpful feature to display the SIP signaling.

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UPnP Trace

You can discover the UPnP conversation between the phone and other devices here.

Log

Dependent on a selectable log level the log messages are shown here.

Memory

See the current memory usage of your phone.

Settings

Displays all settings of your phone including their current values.

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92 • Call Register

Appendix

Standard Conformance

Name and address of manufacturer

snom technology AG

Pascalstraße 10B

10587 Berlin

The snom technology AG assures that the product

Type: VoIP Phone Model: snom 190

conforms with the following standards

EMC standard 89/336/EWG incl. all appendices

Low voltage standard 73 / 23 / EWG

Safety Standards

EN 60950 1992 incl. all appendices

Electromagnetic Standards

EN 55022 / 9.98 Class B

EN 55024 / 9.98

EN 61000-3-2/1995+A1/1998+A2/1998+A14 /2000

EN 61000-3-3/1.95

Place, Date Dr. Christian Stredicke

Berlin, 20 June 2004 Vorstand (MD)

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94 • Appendix

Index

Adding an entry 56

Advanced Functions 45

blocking a Call. see Call

Booting 12

Browsing 65

Call 28

Accepting a call 29

blocking a Call 29

Call completion 48

Call Diversion 48

Call Forwarding 35. see also Transfer

Call Lists 62

Denying a call 29

Incoming call 28

Terminating a call 28

Call completion

On busy 48

Call Diversion

Divert when Busy 48

Divert when not answered 48

Call Register 55

Conference 47

Conguration 36

Consultation Transfer. see Transfer

Delivery Content 9

Denying a call. see Call

Deny List 65

Adding a number 66

Removing a number 67

Destination. see Programmable Keys

DHCP 37

Dialling 23, 64

Dialing an H.323 address 26

Dialing an IP address 27

Dialing a phone number 25

Dialing a SIP address 26

Editing speed dial entries 64

Speed Dial 64

Direct Transfer. see Transfer

Diverting all calls. see Call Divertion

DND mode 21

Downloading procedure. see Settings

DTMF 34

Editing an entry 57. see Phone book

Export 58

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Forwarding 35. see

Forwarding Options 35

H.323 address. see Dialing a H.323 address

Handset 31

Handsfree 31

Headset 31

Hold and resume 45

Idle state 23

Import 60

Information 43

Input Modes 24

Intercom. see Programmable Keys

IPAdr 43

IP address. see Dialing an IP address

Keypad 10

Language 38

Line. see also Programmable Keys

Logoff

Logoffuser 19

Logon 17

MAC 43

Menus 35

Mute 30

Network

Network identity. see hostname

Number guessing 28

outgoing line 20

Park orbit. see Programmable Keys

Phone book 55

Adding an entry 56

Editing an entry 57

Programmable Keys 31

Destination 33

Intercom 33

Line 32

Park orbit 33

Voice recorder 34

Reboot 37

Redirection. see also Settings Options

Registration menu 18

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Reset 36

RingTone 38

Safety Notes 9

Cleaning 10

Connecting the phone 10

Setting up the Phone 9

Selecting the language 13

Settings

General Settings 38

Other Settings 40

Volume Settings 37

SIP address. Siehe Dialing a SIP address

Speed Dial. see Dialling

System Info 41

Version 44

Voice recorder. see Programmable Keys

Volume Settings 37

Tones

Ring Tone 38

Transfer 46

Consultation Transfe 47

Direct Transfer 46

Unmute 30

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Reader‘s Feedback

snom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our documentation.

Please send your comments and suggestions to:

snom technology AG

Attention: Marketing Department

Pascalstr. 10b, 10587 Berlin, Germany

FAX: +49 (30) 3990 7839

Manual Name: Administrator Manual, snom 190

Version: V3.00 Date: 20 June, 2004

Excellent Good Fair Poor

How would you rate the manual overall?

Are the installation instructions effective?

Are the Conguration Instructions effective?

Is the manual properly organized?

Are the illustrations usefull and easy to understand?

Are the suggested and default values useful?

Is the index useful?

Did you nd any errors in the manual? (Please reference page and paragraph)____

____________________________________________________________________

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____________________________________________________________________

________________________________________________________ Name_______

_____________________________Title____________________________________

Company Name___________________________Telephone ( )________________ Thank you for taking time to ll out this form.

98 •

Europe & ROW:

snom technology AG Pascalstr. 10B 10587 Berlin, Germany Phone: +49 (30) 39833-0 mailto:info@snom.com http://www.snom.com sip:info@snom.com

USA and Americas:

snom USA Representation ABP International, Inc. 1203 Crestside Dr. Coppell, Texas 75019, USA Phone: +1-972-831-0280 sip:usa@snom.com mailto:usa@snom.com

India and SAARC:

snom technology (India) Pvt Ltd. No. 417, International Trade Tower Nehru Place, New Delhi-110019 Phone: +91 11 26234097 Fax: +91 11 26234079 http://www.snomindia.com mailto:info@snomindia.com sip:india@snom.com

Snom 190 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Foreword

Note to the reader

Installation

Delivery Content

Safety Notes

Power supply

Setting up the Phone

Cleaning

Connecting the phone

Keypad

Initialization

Booting

Selecting the language

Selecting the IP Address

Selecting the Netmask

Selecting the IP Gateway

Selecting the DNS Server

Selecting the Tone Scheme

Selecting the Timezone

Logon

Mobility

Logon wizard

Registration menu

Logon user

Select outgoing line

Challenge/Authentication

Basic Functions

Idle state

Dialing

Input Modes

Dialing a phone number

Dialing an H.323/SIP address

Dialing an IP address

Number guessing

Terminating a call

Incoming call

Accepting a call

Denying/blocking a call

Adjusting the volume

Mute / Unmute

Handset / Handsfree / Headset

Programmable Keys

Line

Destination

Intercom

Park orbit

Voice recorder

DTMF

snom 190 Menus

Call Forwarding

Forwarding Options

Volume Settings

General Settings

Web Interface

Other Settings

System Info

VLAN Settings

SW Update

Keymapping

Information

Advanced Functions

Hold and resume

Transfer

Direct Transfer

Consultation Transfer

Conference

Call Diversion

Diverting all calls

Divert when Busy

Divert when not answered

Call completion

On busy (CCBS)

On no response (CCNR)

DTMF Tones

Message Waiting Indication (MWI)

Conducting a Software Update