We shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from furnishing this material, or the performance or use of this
product. We reserve the right to change the product specification without notice. Information in this
document may change without notice.
Trademarks
Microsoft Win98, Windows 2000 and WinXP are registered trademarks of Microsoft Corporation.
General: All other brand and product names mentioned herein may be registered trademarks of their
respective owners. Customers should ensure that their use of this product does not infringe upon any
patent rights. Trademarks mentioned in this publication are used for identification purposes only and
are properties of their respective companies.
2
SMCWHSG14-G
SMC's Limited Warranty
Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects
in workmanship and materials, under normal use and service, for the applicable warr ant y term. All SMC
products carry a standard 90-day limited warr anty from the date of purchase from SMC or its Authorized
Reseller. SMC may, at its own discretion, repair or replace any product not operating as warranted with a
similar or functionally equivalent product, during the applicable warranty term. SMC will endeavor to
repair or replace any product returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new
products within 30 days of purchase from SMC or its Authorized Reseller. Registration can be
accomplished via the enclosed product regis tration card or online via the SMC web site. Failure to
register will not affect the standard limited warranty. The Limited Lifetime warranty covers a product
during the Life of that Product, which is defined as the period of time during which the product is an
'Active' SMC product. A product is considered t o be ' Active' while it is listed on the current SMC price list.
As new technologies emerge, older technologies beco me obsolete and SMC will, at its di scretion, repl ace
an older product in its product line with one that incorporates these newer technologies. At that point,
the obsolete product is discontinued and is no longer an 'Active' SMC product.
All products that are replaced become th e property of SMC. R eplacement products may be either new or
reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the
remainder of the initial warranty, whichever is longer. SMC is not responsible for any custom software or
firmware, configuration information, or memory data of Customer contained in, stored on, or integrated
with any products returned to SMC pursuant to any warranty. Products returned to SMC should have any
customer-installed accessory or add-on components, such as expansion modules, removed prior to
returning the product for replacement. SMC is not responsible for these items if they are returned with
the product.
SMCWHSG14-G
3
Customers must contact SMC for a Return Material Authorization number prior to returning any product
to SMC. Proof of purchase may be required. Any product returned to SMC without a valid Return Material
Authorization (RMA) number clearly marked on the outside of the package will be returned to customer
at customer's expense. For warranty claims within North America, please call our toll-free customer
support number at (800) 762-4968. Customers are responsible for all shippi ng charges from their f acility
to SMC. SMC is responsible for return shipping cha rge s from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPL ACEMENT OF THE PRODUCT IN QUESTION, AT
SMC'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIV E AND ARE IN LIEU OF
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF IT S TESTING AND EXAMINA TION DISCLOSE THE ALLEGED DEFECT IN THE
PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE,
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY
OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR
OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC
OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4
SMCWHSG14-G
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE
TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one y ear following disc ontinuance from th e active SMC price li st.
Under the limited lifetime warranty, internal and external power supplies, fans, and cables are covered
by a standard one-year warranty from date of purchase.
1-2 Features ........................................................................................................................................ 5
1-4 Outlook .......................................................................................................................................... 5
1-4-1 Top Panel .......................................................................................................................... 6
The Wireless Hotspot Gateway is a compact intelligent gateway integrated with a four-port port-based
VLAN switch. It provides Plug’ Play Internet access, advanced security and network management.
The Wireless Hotspot Gateway is designed for service providers, system integrator or hotspot venue
operator without backend-RADIUS-Server to have integrated solution for rapid deployment, which can
start hotspot service quickly and easily and enhance service performance.
The Wireless Hotspot Gateway is an ideal solution for hotel lobbies, coffee bars, airport lounges,
conference facilities and other sites that commonly host business travelers, and offers instant
high-speed Internet connections. With its IP Plug and Play technology, it accepts any client
configuration login, when client open browser the Wireless Hotspot Gateway immediately recognizes
new end-user and redirects their browser to customized Web pages. There’s no need for end-user to
change any of their default network (Static IP), e-mail (SMTP Server behind firewall), or browser
settings (HTTP Proxy) or load any special software to access hotspot service. It’s completely Plug’ Play
with any browser.
1-1 Package Contents
Please inspect your package. The following items should be included:
◎ SMCWHSG14-G
z One Wireless Hotspot Gateway
z Two antennas
z One AC Power Adapter for Wireless Hotspot Gateway
z One CD containing User’s Manual and MIB file
z Two screws for wall-mount
z One UTP Ethernet/Fast Ethernet cable (Cat.5 Twisted-pair)
z One AC Power Adapter for mini account generator printer
z One UTP Ethernet/Fast Ethernet cable (Cat.5 Twisted-pair)
z One Account Generator Printer User’s Guide
If any of the above items are damaged or missing, please contact your dealer immediately.
8
SMCWHSG14-G
1-2 Features
z Wireless data rates up to 54Mbps
z Supports 100 Simultaneous Users
z IP Plug and Play (iPnP)
z Comprehensive security
z Intelligent Management
z Built-in AAA (Authentication/Accounting/Authorization) and Billing mechanism
Note: The "PnP" Function only can be used with TCP/IP-based Network.
1-3 Precautions
z Never remove or open the cover. You may suffer serious injury if you touch these parts.
z Never install the system in the wet locations.
z Use only the original fitting AC power adapter otherwise there is a danger of severe electrical shock.
z Avoid exposing the Wireless Hotspot Gateway to direct sunlight or another heat source.
z Choose a well-ventilated area to position your Wireless Hotspot Gateway.
1-4 Outlook
SMCWHSG14-G
Figure 1-1 Wireless Hotspot Gateway Outlook
9
1-4-1 Top Panel
The top panel of the Wireless Hotspot Gateway is shown below.
Figure 1-2 Wireless Hotspot Gateway Top Panel
10
SMCWHSG14-G
LEDs Indication
LED State Description
POWER Off The Wireless Hotspot Gateway is not receiving electrical power.
Green The Wireless Hotspot Gateway is receiving electrical power.
SYS Off The Wireless Hotspot Gateway status is defective.
Green The Wireless Hotspot Gateway status is complete.
Green (Blinking) During firmware upgrades, this system LED will blink.
WAN Off Port has not established any network connection.
Green A port has established a valid 10/100Mbps network connection.
Green (Blinking) 10/100Mbps traffic is traversing the port.
LAN-1~
LAN-4
WLAN Off The Wireless is not ready.
1-4-2 Rear Panel
The rear panel of the Wireless Hotspot Gateway is shown below.
Off Port has not established any network connection.
Green A port has established a valid 10/100Mbps network connection.
Green (Blinking) 10/100Mbps traffic is traversing the port.
Green The Wireless Hotspot Gateway has established a valid wireless
connection.
Green (Blinking) The Wireless connection is active.
SMCWHSG14-G
Figure 1-4 Wireless Hotspot Gateway Rear Panel
11
1. RS-232: Reserve for manufacture use.
2. LAN (1-4):
The rear panel supports four auto-sensing RJ-45 ports and all ports can be auto- switched to MDI-II
connections. The LAN ports used for linking hosts or other network devices. The individual port can be
either connected to 100BaseTX networks or 10BaseT networks. When connecting to a 100BaseTX
network, the ports operate at 100Mbps in half-duplex mode or 200Mbps in full-duplex mode. When
connecting to a 10BaseT network, the ports operate at 10Mbps in half-duplex mode or 20Mbps in
full-duplex mode.
3. WAN: One Ethernet port used for linking xDSL or Cable Modem.
4. Reset Button:
The Wireless Hotspot Gateway has a reset button at the rear panel of the device. Use this function to
reset the system back to factory defaults.
5. Power Jack: Used to connect the external power supply with the Wireless Hotspot Gateway.
1-5 Technical Specifications
1-5-1 Hardware Specifications
Network Specification
IEE802.3 10BaseT Ethernet
IEE802.3u 100BaseTX Fast Ethernet
IEE802.11g Wireless LAN
IEEE802.3af Power over Ethernet
ANSI/IEEE 802.3 NWay auto-negotiation
Wi-Fi Compatible
Connectors
One Printer Port (1 DB9 DTE male connector for Account Generator Printer)
Four LAN Ports (10BaseT/100BaseTX Auto cross-over)
One WAN Port (10BaseT/100BaseTX Auto cross-over)
Operating Temperature: 0 to 50°C
Storage Temperature: -10 to 60°C
Operating Humidity: 10~80% non-condensing
Storage Humidity: 10% to 90% non-condensing
Certifications
FCC part 15 Class B, CE, CSA, VCCI Class B, CE / R&TTE, C-Tick
Dimension
Size: 242 (L) x 130.5 (W) x 77 (H) mm
Weight: About 420g (Net)
Mounting
Desktop, Wall mounted
SMCWHSG14-G
13
1-5-2 Software Specifications
Networking
• IEEE802.3 10BaseT Ethernet
• IEEE802.3u 100BaseTX Fast Ethernet
• IEEE802.3af Power over Ethernet
• IEEE802.11b Wireless LAN
• IEEE802.11g Wireless LAN
• Supports 100 Simultaneous Users
• IP Plug and Play (iPnP)
• HTTP Proxy Support
• SMTP Server Redirection
• DHCP Server
• DHCP Relay
• Static IP WAN Client
• DHCP WAN Client
• PPPoE WAN Client
• PPTP WAN Client
• NAT
• NTP (Network Time Protocol) Support
• DDNS
Marketing Cooperation
• Advertisement URL link
• Walled garden
• Customizable log-on and log-off pages
• Portal Page
• WISPr Smart Client
User Accounting and Authentication
• Built-in Authentication
• Web-based Authentication
• RADIUS AAA Support (RFC 2865, 2866)
• Secondary RADIUS
• User Authentication and Accounting
• Logout Window Timer Control
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SMCWHSG14-G
Security and Firewall
• Layer 2 Isolation Security
• SSL User Login page/ Configuration Page
• SSL Administration
• VPN Pass through (IPSec/PPTP)
• Customize SSL Certificate
• Pass Through IP/MAC/URL Address
• Restricted Destination Filtering IP/URL
• VPN (IPSec/PPTP) Pass through
• PPTP VPN Client
• WEP
• WPA
Management
• Web-based Management Tool
• Firmware Upgrade via HTTP/TFTP
• Wizard setup for step-by-step Configuration
• Backup/Restore/Factory Default Setting
• Remote Authorized Management
• Real-time Session List
• LAN Device Management
• Syslog (System/Subscriber/LAN device)
• E-mail logs
• SNMP v1/v2 (MIB II, Private MIB)
• System Information Table
• Status Report (Daily/Monthly/System/Network)
• SSL certificate upload
Extra Function with optional AG-200E
• Local Authentication
• Local Accounting
• Local Billing
AG-200E Account Generator (Thermal Printer)
Interface: Ethernet
Print Width: 48mm (Paper width: 58mm)
Paper Length: 50 M
SMCWHSG14-G
15
2. Installation
The followings are instructions for setting up the Wireless Hotspot Gateway . Refer to the illustration and
follow the simple steps below to quickly install your Wireless Hotspot Gateway.
2-1 Wall-Mounting
The Wireless Hotspot Gateway can be wall-mounted on a wall by applying the two mounting brackets
on screws.
Figure 2-1 Wall-Mounting Bracket - Bottom of Wireless Hotspot Gateway
Please refer to the following instructions for mounting a Wireless Hotspot Gateway on a wall or other
surface.
1. Install two screws on a wall according to the relative positions shown below.
Figure 2-2
2. Hang Wireless Hotspot Gateway on the wall by sliding the two screws in the mounting brackets.
2-1.1 Bracket-Mounting
1. Attach the brackets to the device using the screws provided in the mounting kits.
16
SMCWHSG14-G
2. Mount the device in the rack, using three rack-mountings screws.
Note: If the screws are not properly anchored, the strain of the cables connected to the Wireless
Hotspot Gateway rear panel connectors could pull out the Wireless Hotspot Gateway from the
wall.
2-2 Connecting the Antennas
The Wireless Hotspot Gateway provides two antenna connectors on the rear of the unit.
2-3 Installation Requirements
Before installing the Wireless Hotspot Gateway, make sure your network meets the following
requirements.
System Requirements
The Wireless Hotspot Gateway requires one of the following types of software:
z Windows 98 Second Edition/NT/2000/XP
z Red Hat Linux 7.3 or later version
z MAC OS X 10.2.4 or later version
z Any TCP/IP-enabled systems like Mac OS and UNIX (TCP/IP protocol installed)
z Standard phone line for xDSL modem
Or
Coaxial cable for Cable modem
z Web Browser Software (Microsoft I.E 5.0 or later version or Netscape Navigator 5.0 or later
version)
z One computer with an installed 10Mbps, 100Mbps or 10/100Mbps Ethernet card
z UTP network Cable with a RJ-45 connection (Package contents)
Note: Prepare twisted-pair cables with RJ-45 plugs. Use Cat.5 cable for all connections. Make sure
each cable not exceed 328 feet (Approximately 100 meters).
SMCWHSG14-G
17
ISP Requirements
Verify whether your ISP use fixed or dynamic IP. If it is a fixed IP , be sure to get the IP from your ISP.
For dynamic IP, which is mostly used, the PC will get the IP automatically whenever it hooks up on
the modem.
Dynamic IP
z Dynamic IP Setting
Fixed IP
z Your fixed IP address for the Wireless Hotspot Gateway
z Your subnet mask for the Wireless Hotspot Gateway
z Your default gateway IP address
z Your DNS IP address
PPPoE
z Your user name from your ISP
z Your password from your ISP
PPTP
z PPTP Server IP Address from your ISP
z PPTP Local IP address from your ISP.
z PPTP Local IP subnet mask from your ISP.
z Your user name from your ISP
z Your password from your ISP
Your PC Requirements
The Static IP settings for the PC
z Your PC’s fixed IP address
z Your PC’s subnet mask
z Your PC’s default gateway IP address
z Your PC’s primary DNS IP address
Note:
1. The gateway’s default IP address setting is “192.168.2.1”.
2. The gateway’s default subnet mask setting is “255.255.0.0”.
The Dynamic IP settings for the PC
We recommend that you leave your IP settings as automatically assigned. By default, the Wireless
Hotspot Gateway is a DHCP server, and it will give your PC the necessary IP settings.
18
SMCWHSG14-G
2-4 Getting Start
1. Place the Wireless Hotspot Gateway and AG-200E Printer on a flat work surface.
2. Connect the Ethernet cable to the Wireless Hotspot Gateway’s LAN port.
3. Connect the other end of the Ethernet cable to the AG-200E Account Generator Printer’s RJ45 port.
4. Ensure that your modem and computer are both switched on.
5. Use the supplied cable to connect the Wireless Hotspot Gateway's WAN port to the modem. Check
that the Cable/xDSL Status LED lights.
6. Connect your computer to one of the 10/100 LAN ports on the Wireless Hotspot Gateway. Check
that the LAN Port Status LED lights.
7.Configure the further parameters via a Web browser.
Figure 2-4 Wireless Hotspot Gateway Connection
19
SMCWHSG14-G
2-2 POE (Power over Ethernet) Application
Figure 2-6 POE Connection
Note: To use the SMCWHSG14-G’s POE feature, follow the instructions for your specific POE device.
20
SMCWHSG14-G
3. Configuring the Wireless Hotspot Gateway
3-1 Setting Wizard
Step 1: Start your browser, and then enter the factory default IP address 192.168.2.1 in your browser’s
location box. Press Enter.
Figure 3-1 Web Browser Location Field (Factory Default)
Step 2: The Wireless Hotspot Gateway configuration tools menu will appear. In the Username and
Password field, type the factory default user name admin and password smcadmin and click
Login. If you are first time setting the system, the wizard setup screen will appear. You will be
guided, step-by-step, through a basic setup procedure.
Figure 3-2 Configuration Tools Menu
Figure 3-3 Wizard Setup Screen
Username: admin
Password: smcadmin
SMCWHSG14-G
21
Figure 3-4 System Quick View
Click on reset button to clear the username and password data.
Note:
)
This Web agent is best viewed with IE5.0 or Netscape 6.0 and above browsers.
)
If you would like to change the password please see Step 10.
)
Username and Password can consist of up to 20alphanumeric characters and are case sensitive.
)
If for some reason your password is lost or you cannot gain access to the Wireless Hotspot Gateway
Configuration Program, please press the reset button to load the device to manufacturer defaults.
)
If the Wireless Hotspot Gateway doesn’t send packet in 5 minutes (default), the Wireless Hotspot
Gateway wills logout automatically.
)
Proxy needs to set disable first when administrator accesses admin UI.
22
SMCWHSG14-G
Step 3: Internet Connection Setting
Select the appropriate Internet connection type to connect to your ISP.
Figure 3-5 Internet Connection Setting Screen
z DHCP Client
The device can work as a DHCP client. This allows the device to obtain the IP address and other
TCP/IP settings from your ISP. If your xDSL/Cable comes with this feature, please e nable Use DHCP
Client.
SMCWHSG14-G
Figure 3-6 Internet Connection Setting Screen—DHCP Client Setting
23
zStatic IP Setting
If Static IP Setting is selected, then this screen will appear. Enter the IP address information provided
by your ISP.
Figure 3-7 Internet Connection Setting Screen—Static IP Setting
Item Default Description
IP Address 0.0.0.0 Enter the IP address provided by your ISP.
Subnet Mask 0.0.0.0 Enter the subnet mask for the IP address.
Gateway IP
Address
Primary DNS
Server
Secondary
DNS Server
24
0.0.0.0 Enter the Gateway IP Address provided by your ISP.
Empty Enter the primary DNS server IP address for the xDSL/Cable
connection (provided by your ISP).
Empty Enter the secondary DNS server IP address for the xDSL/Cable
connection (provided by your ISP). If the primary DNS Server IP were
not available, meanwhile, Secondary DNS Server IP would start in the
same time.
SMCWHSG14-G
zPPPoE (Point-to-Point Protocol over Ethernet)
If “PPPoE” is selected, then this screen will appear. Enter the username, password and other major
fields.
Figure 3-8 Internet Connection Setting Screen—PPPoE Setting
Enter the user name provided by your ISP. The us er name can consist
of up to 80 alphanumeric characters and is case sensitive.
Enter the user password provided by your ISP. The password can
consist of up to 80 alphanumeric characters and is case sensitive.
MTU (Maximum Transfer Unit) specifies maximum transmission unit
size.
Enter the service name provided by your ISP. The service name can
consist of up to 64 alphanumeric characters and is case sensitive.
25
Item Default Description
Connect on Demand and Max Idle Time
Connect on
Demand
Max Idle Time
Keep alive and Redial Period
Keep alive Disable
Redial Period 30
Enable
10
Minutes
Seconds
You can configure your Wireless Hotspot Gateway to cut your
connection with your ISP after a specified period of time (Max Idle
Time). If you have been disconnected due to inactivity, Connect on
Demand enables your Wireless Hotspot Gateway to automatically
re-establish your connection as soon as you attempt to access the
Internet again. If you wish to activate Connect on Demand, click the
radio button. If you want your Internet connection to remain, click the
radio button of keep alive. The Max Idle Time maximum value is 65535
minutes.
This option keeps your PPPoE enabled Internet access connected
indefinitely, even when it sits idle. The Redial Period maximum value is
65535 seconds.
26
SMCWHSG14-G
zPPTP Client (Point-to-Point Tunneling Protocol)
If “PPTP” is selected, then this screen will appear. Fill out all the information provided by your ISP.
Figure 3-9 Internet Connection Setting Screen—PPTP Client Setting
Item Default Description
My IP Address Empty Enter the PPTP local IP address provided by your ISP.
My Subnet Mask Empty
SMCWHSG14-G
Enter the PPTP local Subnet Mask IP address for the IP
address (My IP Address).
27
Item Default Description
Gateway IP Address Empty
PPTP Server IP Address Empty Enter the PPTP server IP address provided by your ISP.
Username Empty
Password Empty Enter the user password provided by your ISP. The password
PPP MTU Setting 1460
TCP MSS Setting 1400
Connection ID/Name Empty
Connect on Demand and Max Idle Time
Connect on Demand Enable You can configure your Wireless Hotspot Gateway to cut
Max Idle Time 10 Minutes
Keep alive and Redial Period
Keep alive Disable
Redial Period 30 Seconds
Enter the PPTP server Gateway IP address provided by your
ISP.
Enter the user name provided by your ISP. The user name
can consist of up to 80 alphanumeric characters and is case
sensitive.
can consist of up to 80 alphanumeric characters and is case
sensitive.
MTU (Maximum Transfer Unit) specifies maximum
transmission unit size.
MSS (Maximum Segment Size) specifies maximum segment
size.
Enter the connection ID or connection name. The connection
ID/Name can consist of up to 81 alphanumeric characters
and is case sensitive.
your connection with your ISP after a specified period of time
(Max Idle Time). If you have been disconnected due to
inactivity, Connect on Demand enables your Wireless
Hotspot Gateway to automatically re-establish your
connection as soon as you attempt to access the Internet
again. If you wish to activate Connect on Demand, click the
radio button. If you want your Internet connection to remain,
click the radio button of keep alive. The Max Idle Time
maximum value is 65535 minutes.
This option keeps your PPTP enabled Internet access
connected indefinitely, even when it sits idle. The Redial
Period maximum value is 65535 seconds.
28
SMCWHSG14-G
Step 4: Wireless Setting
This page allows you to define ESSID, Channel ID and WEP/WPA encryption for wireless connection.
Figure 3-10 Wireless Setting Screen
Item Default Description
ESSID Wireless The ESSID is the unique name that is shared among all points in a
wireless network. It is case sensitive and must not exceed 32
characters.
Channel 6 Enter the channel ID for wireless connection.
SMCWHSG14-G
29
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