SMA SUNNY WEBBOX with Bluetooth User Manual
SWebBox20-eng-BUS111312 | Version 1.2
US
CA
Device for Plant Monitoring
SUNNY WEBBOX with Bluetooth
®
Wireless Technology
User Manual
SMA America, LLC Legal Restrictions
User Manual SWebBox20-eng-BUS111312 3
Copyright © 2011 SMA America,LLC. All rights reserved.
No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form
or by any means, electronic, mechanical, photographic, magnetic or otherwise, without the prior
written permission of SMA America,LLC.
Neither SMA America,LLC nor SMA Solar Technology Canada Inc. makes representations, express
or implied, with respect to this documentation or any of the equipment and/or software it may
describe, including (with no limitation) any implied warranties of utility, merchantability, or fitness for
any particular purpose. All such warranties are expressly disclaimed. Neither SMA America,LLC nor
its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall
be liable for any indirect, incidental, or consequential damages under any circumstances.
The exclusion of implied warranties may not apply in all cases under some statutes, and thus the
above exclusion may not apply.)
Specifications are subject to change without notice. Every attempt has been made to make this
document complete, accurate and up-to-date. Readers are cautioned, however, that
SMAAmerica,LLC and SMA Solar Technology Canada Inc. reserve the right to make changes
without notice and shall not be responsible for any damages, including indirect, incidental or
consequential damages, caused by reliance on the material presented, including, but not limited to,
omissions, typographical errors, arithmetical errors or listing errors in the content material.
All trademarks are recognized even if these are not marked separately. Missing designations do not
mean that a product or brand is not a registered trademark.
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by SMA America,LLC and SMA Solar Technology Canada Inc. is under
license.
SMA America, LLC
3801 N. Havana Street
Denver, CO 80239 U.S.A.
SMA Solar Technology Canada Inc.
2425 Matheson Blvd. E, 8th Floor
Mississauga, ON L4W 5K5, Canada
Important Safety Instructions SMA America, LLC
4 SWebBox20-eng-BUS111312 User Manual
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This manual contains important instructions for Sunny WebBox with Bluetooth® system monitoring,
that must be followed during installation and maintenance of the system monitoring.
The Sunny WebBox with Bluetooth® is designed and tested according to international safety
requirements, but as with all electrical and electronic equipment, certain precautions must be
observed when installing and/or operating the Sunny WebBox with Bluetooth®. To reduce the risk
of personal injury and to ensure the safe installation and operation of the Sunny WebBox with
Bluetooth
®
, you must carefully read and follow all instructions, cautions and warnings in this user
manual.
Warnings in this document
A warning describes a hazard to equipment or personnel. It calls attention to a procedure or practice,
which, if not correctly performed or adhered to, could result in damage to or destruction of part or all
of the SMA equipment and/or other equipment connected to the SMA equipment or personal injury.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.
SMA America, LLC Important Safety Instructions
User Manual SWebBox20-eng-BUS111312 5
Other symbols in this document
In addition to the safety and hazard symbols described on the previous pages, the following symbol
is also used in this installation guide:
Information
This symbol accompanies notes that call attention to supplementary information that you
must know and use to ensure optimal operation of the system.
General Warnings SMA America, LLC
6 SWebBox20-eng-BUS111312 User Manual
General warnings
General warnings
All electrical installations must be done in accordance with the local and
NationalElectrical Code
®
ANSI/NFPA 70 or the Canadian Electrical Code®
CSAC22.1. This document does not and is not intended to replace any local, state,
provincial, federal or national laws, regulation or codes applicable to the installation and
use of the system monitoring, including without limitation applicable electrical safety codes.
All installations must conform with the laws, regulations, codes and standards applicable
in the jurisdiction of installation. SMA assumes no responsibility for the compliance or
noncompliance with such laws or codes in connection with the installation of the system
monitoring.
For all repair and maintenance, always return the unit to an authorized SMA Service
Center.
Before installing or using the Sunny WebBox with Bluetooth
®
, read all of the instructions,
cautions, and warnings on the Sunny WebBox with Bluetooth® in this user manual.
Wiring of the Sunny WebBox with Bluetooth
®
must be made by qualified personnel only.
SMA America, LLC Table of Contents
User Manual SWebBox20-eng-BUS111312 7
Table of Contents
1 Information on this Manual. . . . . . . . . . . . . . . . . . . . . . . . 11
1.1 Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.3 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Nomenclature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 The Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1 Function Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Information on the Operation of the Sunny WebBox . . . . . . . . 13
3 Basic of the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . 14
3.1 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.1.1 Icon Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1.2 Plant Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.1.3 Device Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1.4 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1.5 Spot values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1.6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1.7 Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.1.8 Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2 Security and Password Concept . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2.1 User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2.2 Plant Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.2.3 Access Security for the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.2.4 Strength of Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.2.5 SMA Grid Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.2.6 Password Forgotten. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.3 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4 Logging in and out of the Sunny WebBox. . . . . . . . . . . . 30
4.1 Logging into the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . 30
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4.2 Logging out of the Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . 30
5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1 Plant View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1.1 Plant Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1.2 Setting Parameters for a Device Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.1.3 Changing the Plant Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.2 Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.2.1 Device status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.2.2 Setting the Device Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.3 Adjusting the Device Password to the Plant Password . . . . . . . 34
5.4 Determining the Sunny WebBox Serial Number . . . . . . . . . . . 34
5.5 Determining the WAN IP address. . . . . . . . . . . . . . . . . . . . . . . 35
5.6 Activating/Deactivating SMA Grid Guard Mode . . . . . . . . . . 36
6 Configuring the Sunny WebBox . . . . . . . . . . . . . . . . . . . . 38
6.1 Changing the Sunny WebBox Password . . . . . . . . . . . . . . . . . 38
6.2 Plant time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.2.1 Information on the Plant time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.2.2 Setting Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.2.3 Manually Synchronizing the Date and Time with Sunny Portal. . . . . . . . . . . 40
6.2.4 Activating/Deactivating Automatic Time Synchronization . . . . . . . . . . . . . . 41
6.3 Country settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.3.1 Setting the Date Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
6.3.2 Setting the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
6.3.3 Setting the Number Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
6.3.4 Setting the Time format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
6.3.5 Setting the Unit of Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.4 Changing the Sunny WebBox Device Name . . . . . . . . . . . . . . 43
6.5 Ethernet Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.5.1 Information on Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.5.2 Applying Static Network Settings to the Sunny WebBox . . . . . . . . . . . . . . . 44
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6.5.3 Activating/Deactivating DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
6.5.4 Proxy Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6.5.5 Setting the HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.5.6 Setting the NAT Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.6 Data Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.6.1 Information on Data Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.6.2 CSV Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.6.3 XML files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.6.4 Setting Measurement Names in your Local Language . . . . . . . . . . . . . . . . . 51
7 Managing Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.1 Information on the Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2 Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2.1 Information on Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
7.2.2 Registering Sunny WebBox in the Sunny Portal . . . . . . . . . . . . . . . . . . . . . . 53
7.2.3 Activating/Deactivating Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
7.2.4 Testing the Connection to Sunny Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7.2.5 Setting the Upload Frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7.2.6 Accessing the Sunny WebBox via Sunny Portal . . . . . . . . . . . . . . . . . . . . . . 56
7.2.7 Adjusting the Plant ID for Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
7.3 SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
7.3.1 Information on Saving Plant Data on an SD Card . . . . . . . . . . . . . . . . . . . . 57
7.3.2 Saving Plant Data on an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
7.4 Integrated FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.4.1 Information on the Integrated FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.4.2 Activating/Deactivating the Integrated FTP Server . . . . . . . . . . . . . . . . . . . . 58
7.4.3 Accessing the FTP Server via Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . 59
7.5 FTP Push . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
7.5.1 Information on FTP Push . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
7.5.2 Activating/Deactivating FTP Push . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
7.5.3 Testing FTP Push . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
8 Service Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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8.1 Updating the Firmware for Sunny WebBox . . . . . . . . . . . . . . . 62
8.1.1 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
8.1.2 Firmware update via the internet (recommended) . . . . . . . . . . . . . . . . . . . . 63
8.1.3 Firmware Update via the SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
8.2 Updating a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
8.2.1 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
8.2.2 Device update via the internet (recommended) . . . . . . . . . . . . . . . . . . . . . . 68
8.2.3 Device Update via the SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
8.3 Restarting the Sunny WebBox via the User Interface . . . . . . . . 72
8.4 Resetting the Sunny WebBox Using the Reset Button . . . . . . . . 73
8.5 Determining Current Settings of the Sunny WebBox via the
SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
9.1 General Troubleshooting for the Sunny WebBox. . . . . . . . . . . 75
9.2 Bluetooth Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
10 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
10.1 Information on the SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
10.2 Structure of the Config.xml File . . . . . . . . . . . . . . . . . . . . . . . . . 82
10.3 Structure of an XML Data File . . . . . . . . . . . . . . . . . . . . . . . . . . 83
10.4 Information on your Web Browser . . . . . . . . . . . . . . . . . . . . . . 84
10.5 Setting up a Proxy Exception Rule in Internet Explorer . . . . . . . 84
10.6 Activating IPv6 in Windows XP SP2 . . . . . . . . . . . . . . . . . . . . . 85
10.7 Allocating IP Addresses in a Local Network. . . . . . . . . . . . . . . 85
11 FCC Compliance Information . . . . . . . . . . . . . . . . . . . . . . 86
12 Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SMA America, LLC Information on this Manual
User Manual SWebBox20-eng-BUS111312 11
1 Information on this Manual
This manual describes how to operate the Sunny WebBox. Keep the manual in a convenient place
for future reference.
1.1 Validity
This user manual is valid for Sunny WebBox with Bluetooth® for hardware version A1 and higher and
for firmware version 1.1 and higher. This manual does not cover any details concerning equipment
connected to the Sunny WebBox with Bluetooth®. Information concerning the connected equipment
is available from the manufacturer of the equipment.
1.2 Target Group
This manual is intended for end users.
1.3 Additional Information
Additional information about SMA Bluetooth® Wireless Technology can be found in the download
area at www.SMA-America.com.
1.4 Nomenclature
Within this document, SMA America Production, LLC and SMA Solar Technology Canada Inc. are
referred to in the following as SMA.
In this document the Sunny WebBox with Bluetooth® is referred to in the following as Sunny WebBox.
The term photovoltaic system is abbreviated to PV system in this guide.
Formatting Meaning
[Save] Buttons are displayed in square brackets [ ].
"Menu1" Menu items are displayed in quotation marks.
"Menu1 > Menu2" Menu paths are displayed in quotation marks. The angle bracket >
separates individual menus.
Example: Examples are represented in italics.
The Sunny WebBox SMA America, LLC
12 SWebBox20-eng-BUS111312 User Manual
2 The Sunny WebBox
As the central communication interface, the Sunny WebBox connects the PV plant and its operator.
Additionally, the Sunny WebBox collects and documents all data from the connected SMA Bluetooth
devices, thus permitting interruption-free monitoring.
Amongst other things, you can use the extensive functions of the Sunny WebBox to automatically
transmit the data collected from the PV plant to the Sunny Portal Internet portal, any FTP server or other
location for subsequent processing or present your plant data via the Sunny Matrix large-format
display or the Flashview computer software.
For installers, the Sunny WebBox is a powerful tool for configuring individual devices or entire device
classes of the PV plant and carrying out remote diagnostics. The Sunny WebBox enables early
detection of disturbances, thus helping to optimize the yield of the PV plant.
SMA America, LLC The Sunny WebBox
User Manual SWebBox20-eng-BUS111312 13
2.1 Function Overview
The most important functions of the Sunny WebBox with Bluetooth Wireless Technology at a glance:
Plant communication
•Wireless control of the PV plant with Bluetooth Wireless Technology
External System Communication
• Ethernet network 10/100 Mbit
Integrated Web Server
• Quick overview of the current status of the PV plant
• Graphic display of the most important plant data
• Configuration of individual devices or an entire device category
• Setting of SMA Grid Guard parameters
• Simple diagnostics thanks to the display of device events
• Secure data transmission thanks to a new password concept
PV Plant Data Management
• Display plant data from the PV plant via the user interface
• Save plant data from the PV plant on an internal drive
• Save plant data from the PV plant to an optional SD card
• Automatically transmit plant data from the PV plant to the Sunny Portal
• Call up plant data via the internal FTP server
• Load plant data from the PV plant to an external FTP server via the FTP Push function
• Plant data in CSV or XML format
Service Functions
• Firmware update via Internet or SD card
• Firmware update for devices of the PV plant via Internet or SD card (device update)
• Time synchronization via Internet
• Restoration of factory settings
2.2 Information on the Operation of the Sunny WebBox
• The Sunny WebBox user interface needs JavaScript in order to be able to correctly configure
and display the functions and content of the Sunny WebBox. Activate JavaScript in your Web
browser If necessary, refer to the help section in your Web browser.
• The save procedure for parameters can take up to 30 seconds. Do not disconnect the
Sunny WebBox from the electricity supply during the save procedure. Otherwise data can be
lost.
Basic of the Sunny WebBox SMA America, LLC
14 SWebBox20-eng-BUS111312 User Manual
3 Basic of the Sunny WebBox
3.1 User Interface
The user interface permits quick access to all important information about the PV plant and its devices.
Item Description Meaning
A Icon Bar The icon bar gives you quick access to the main functions of the
Sunny WebBox.
B Plant Tree In the plant tree, all devices in a PV system are represented in a
tree structure.
C Device Menu The device menu enables you to retrieve information and configure
devices selected in the plant tree.
D Contents section The contents section shows the actual contents. The contents are
determined by the device menu.
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3.1.1 Icon Bar
The icon bar gives you quick access to the main functions of the Sunny WebBox.
E Status bar The status bar displays the current status of the Sunny WebBox
and includes the following contents:
• Serial number
•Software version
Upon logging on to the Sunny WebBox additionally:
• Information on the password status
• Information on the device update
• SMA Grid Guard (only installers)
• Current user group
• Connection status to the PV plant
• Current date and time
Symbol Meaning
The "Settings" button opens the Sunny WebBox settings. The Sunny WebBox
settings can also be adjusted via the plant tree "Sunny WebBox"/"Settings".
The "Help" button opens the Sunny WebBox help section.
The user can log out of the Sunny WebBox user interface via the "Logout" button.
Item Description Meaning
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3.1.2 Plant Tree
From the plant communication perspective, a PV plant is made up of several devices which are
connected to each other via the same communication type (e.g. SMA Bluetooth).
View of a Bluetooth Plant
The physical structure of the plant (A) is represented by the plant tree in the Sunny WebBox. In
addition, all the devices in a plant (including the Sunny WebBox) are displayed underneath the plant
(B). From the plant communication perspective, the plant is generated by the Sunny WebBox.
The Plant Tree in the Sunny WebBox
In general, a distinction is made between the Plant View
(B) and the Device View (C).
• See Section .5.1”Plant View” (page31)
• See Section .5.2”Device View” (page33)
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3.1.3 Device Menu
The device menu shows the settings options and instantaneous values of a given device. The device
must first be selected in the plant tree. The menu items change according to the device selected.
3.1.4 Overview
The page "Overview" displays the key data of the entire PV plant or of a particular device.
Device View
When a device is selected in the plant tree, the yield and output values of that device are also
displayed in diagrams on the overview page. There are 4 diagrams that can be accessed via the
following tabs:
Click the mouse on a point of the graph to call up a display. The display shows the precise value at
that particular point as well as the time and date.
Scroll down to the next time period using the arrows. Use the calendar symbol to select a time period
directly.
Tabs Meaning
Overview The overview page provides information about the devices or systems
selected in the plant tree. Here you will find a short overview of the most
important device data as well as the actual status display.
Spot values The instantaneous values provide current data on the selected device
depending on the particular user group.
Settings Depending on your user group, you can use the settings option to look at
and adjust various parameters.
Events The "Events" page displays the events that have occurred in a device. The
events displayed depend on your user group.
Tabs Meaning
Day Displays the device output during the course of a day.36
Month Displays the daily yield of the device over one month.
Year Displays the monthly yield of the device over one year.
Total Displays the annual yield of the device over the last 10 years.
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Plant View
If a plant is selected in the plant tree, the overview page displays the following data for the entire PV
plant:
• Data of all inverters in the PV plant:
– Daily yield: yield achieved so far on current day
– Condition: current operative condition of the plant (OK, fault, warning)
– Power: output achieved so far that day
– Total yield: total yield achieved so far
• Data for the PV plant communication products:
– Condition: current operative condition of the communication products (OK, fault, warning)
• Available nominal power of the inverters
3.1.5 Spot values
The "Spot Values" page displays all values of the device or plant selected in the plant tree. The specific
user group determines which values are displayed. All values are collected into groups (parameter
groups) and subgroups.
Device View
If you have selected a device in the plant tree, the "Spot Values" page displays the values for that
particular device.
Plant View
If you have selected the plant in the plant tree, the "Spot Values" page displays the values for complete
device classes. When you click on the parameter group, the device classes are displayed separately
(e.g., PV inverters and communication products).
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Certain values from the individual devices in a device class are combined (e.g., total power (A)).
Depending on the type of value, a meaningful aggregate for the device class is displayed:
The aggregate value can be opened to reveal additional information.
Symbol Meaning
Sum
Average Value
e.g. 20 ... 50 °F Smallest and greatest value
Item Meaning
B Lowest power value of the 10 devices
C Greatest power value of the 10 devices
D Sum of power values of the 10 devices
E Mean power for the 10 devices.
F Number of devices in the device class
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3.1.6 Settings
All parameters of the device or plant selected in the plant tree are displayed in the device menu
"Settings". For numerical values the permissible parameter limits are displayed in brackets after the
value. The display of specific parameters depends on the particular user group. All parameters are
summarized in groups (parameter groups) and subgroups.
Device View
When a device is selected in the plant tree, you can modify the parameters of that device in the
"Settings" page.
Plant View
If you have selected the plant in the plant tree, you can modify the parameters for the entire device
class on the "Settings" page. All devices in the device class are then set to the new parameter value.
When you click on the parameter group, the device classes are displayed separately (e.g., PV
inverters and communication products).
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If different values are set for devices in the same device class, this is indicated in editing mode by an
empty field (A).
The different options are shown in selection menus. The number of devices set to each option is shown
in brackets. See (B) and (C). Choosing an option and then saving sets all devices in this device class
to this value. "*" indicates that this parameter is not available for all devices.
In text fields the common leading characters are displayed. Different characters are supplemented
with "...".
3.1.7 Events
The Sunny WebBox can display its own events and the events of individual devices. The Sunny
WebBox retrieves the event list directly from the devices.
Item Meaning
A Filter for event categories
B Filter for the time period of the events displayed
C Priority of event
DType of event
E Event in text and event number in brackets
F Group of parameters involved (parameter group)
G Date on which the event occurred
H Time at which the event occurred
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Priority of Events
The event priorities are as follows:
Types of Event
There are 3 different types of event which the Sunny WebBox displays using symbols:
• Information
•Warning
• Error
Symbols and Meaning of Event Types
Events can have 3 different statuses:
• Incoming: the event is occurring.
• In progress: the event has existed for some time and could not yet be automatically remedied.
• Outgoing: the event has come to an end.
Symbol Meaning
This type of event can only be remedied through intervention at the device by the
installer.
Please contact your installer with the device serial number and the event number.
Please contact your installer with the device serial number and the event number.
Symbol Meaning
Error
Incoming failure
Outgoing failure
Warning
Incoming warning
Outgoing warning
Information
Incoming information
Outgoing information
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3.1.8 Updates
The "Updates" page is shown when the PV plant is selected in the plant tree. On the "Updates" page,
you can configure the settings for the device updates. In addition, all the available devices for the PV
plant are listed here. The devices are grouped according to device type. You can use the "Updates"
page to view the current firmware status for the devices. You can also view available device updates,
download them and transmit them to the devices.
3.2 Security and Password Concept
3.2.1 User Groups
As a rule, SMA distinguishes between two user groups: user and installer. Installers can also
undertake additional settings on devices after entering the SMA Grid Guard code. The user groups
have the following rights:
Item Meaning
A Settings for the device update
B Shows available device updates for this device group.
C Shows all devices in this device group, with display name, serial number, current
firmware version and update status.
If new device updates are available, the new update files and the number of update
attempts per device are also shown here.
D Delete update files with the status "Ready".
E Search for new update files and refresh the list of available update files.
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3.2.2 Plant Password
The plant password for the respective user group is the same for all devices in a plant. After logging
in with the plant password (User/Installer), you can simultaneously configure several devices in your
plant. If the device password is not the same as the plant password, for example if there is a new
device in an existing plant, the device is depicted with a padlock ( ) in the plant tree.
3.2.3 Access Security for the Sunny WebBox
Each user group is protected by a password chosen by the plant. Passwords are transmitted in
encrypted form. After 4 incorrect password entries access to the Sunny WebBox is blocked for
15 minutes. After this time you can log in again.
Protect your PV plant from unauthorized access. Take suitable protective measures, e.g.:
• Set up secure passwords (see section 3.2.4”Strength of Passwords” (page25)).
• Change your passwords at regular intervals.
• Use different passwords for different user groups.
• Never leave slips of paper with passwords lying around.
• Install a firewall in Ethernet networks.
• Close unnecessary ports in Ethernet networks.
User Group Right
User This user group allows the user to read all display-relevant
information, such as instantaneous values and parameter settings.
Settings that affect functionality cannot be modified.
The user can choose any plant password for the "User" user group.
Installer In addition to the rights available to users, this user group may also
set or change plant parameters that affect functionality.
In addition, this user group may reset the user's plant password,
and may undertake additional settings to devices after entering the
SMA Grid Guard code.
Installer with SMA Grid Guard
rights
The installer can change SMA Grid Guard parameters for devices.
Unauthorized Access to your PV Plant
The plant password protects your plant from unauthorized access to the plant devices.
• After initial login to a new plant, the standard password for both user groups
(User/Installer) should be changed. After changing the password a restart of the
Sunny WebBox is necessary.
Plant Password at Delivery
All devices are delivered with the user password: 0000 and the installer password: 1111.
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3.2.4 Strength of Passwords
In order to increase the security of your password, note the following properties when selecting a
password:
• Use passwords with a minimum length of 8 characters. The longer the password, the more
secure it is.
• Do not use names or terms from dictionaries (for example: "Dog", "Cat", "Mouse", ...).
• Do not use data related to your person as passwords (for example names of persons or pets,
personal numbers or identification numbers, car license plates ...).
• Do not repeat names or terms (for example "househouse", "carcar", ...).
• Use a combination of upper and lower case letters, special characters and numbers.
• Do not use number and letter combinations which are consecutive on a keyboard (for example
"12345", "qwerty", ...).
3.2.5 SMA Grid Guard
SMA Grid Guard is a security concept for country-specific settings in the inverter, which determine the
network behavior within a power distribution grid. These settings (Grid Guard parameters) are preinstalled in the devices and can only be changed with the SMA Grid Guard password. In order to
change SMA Grid Guard parameters, you will need to be logged in as an installer and you will need
your personal SMA Grid Guard password, which you can obtain from SMA Solar Technology. The
application form for the personal access code is located in the download area at
www.SMA-America.com, in the "Data sheet" category for each inverter.
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3.2.6 Password Forgotten
If you have forgotten your plant password, you can unlock the devices of your PV plant by means of
a Personal Unlocking Key (PUK). For every inverter and every Sunny WebBox there is one PUK for
each of the two user groups ("user" and "installer").
Procedure:
1. Request PUKs for inverters and Sunny WebBox.
2. Unlock the inverters with the PUKs via the Sunny Explorer.
3. Unlock the Sunny WebBox with the PUK.
Requesting PUKs for Inverters and Sunny WebBox
1. Download the PUK application form from the "Service" section at the download area at
www.SMA-America.com.
2. Complete the application form and sign it.
3. Send the application form to the SMA Serviceline:
– Send the application form by e-mail (see section 12”Contact” (page87))
or
– Send the application form by fax (see section 12”Contact” (page87))
or
– Send the application form by mail (see section 12”Contact” (page87)).
☑ The SMA Serviceline will check your application and send you the requested PUKs.
Unlocking the inverter using PUK
1. Log onto the inverter with the PUK using Sunny Explorer (see Sunny Explorer user manual).
2. Define a new plant password (see Sunny Explorer user manual).
Unlocking several inverters using PUK
Each PUK can only be used for 1 inverter and 1 user group.
• If you requested PUKs for several inverters, you must unlock each inverter individually
with the corresponding PUK.
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Unlocking the Sunny WebBox using PUK
1. Start the web browser, (e.g. Internet Explorer).
2. Enter the IP address of the Sunny WebBox into the address bar and press enter.
3. In the "User" field, enter the user group for which the SMA Serviceline generated the PUK.
4. Enter the PUK in the "Password" field.
5. Change the password of the Sunny WebBox (see section 6.1”Changing the Sunny WebBox
Password” (page38)). Use the plant password that you defined previously via the Sunny
Explorer.
☑ The Sunny WebBox displays the inverters in the plant tree without the padlock symbol. You have
access rights for all the inverters in the corresponding user group.
3.3 Symbols
Symbols for Access Rights
The individual devices are depicted with a symbol for the access rights in the plant tree. If no symbol
is displayed after a device, you have access rights to the device corresponding to the user group
which is logged in.
Device Symbols
Device symbols are displayed in the plant tree and on the device's overview page. Devices will have
a specific status, which is displayed by a symbol.
Updating Time in the Plant Tree
In the plant tree, updating the symbol for access rights (SMA Grid Guard symbol and
padlock symbol) can take up to 2 minutes.
Symbol Meaning
You do not have access to the device. The device password differs from the current plant
password.
You have access to parameters which are protected by the SMA Grid Guard password.
Parameters which are protected by SMA Grid Guard are also indicated by this symbol.
Symbol Meaning
Plant
Sunny WebBox
Inverter
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