SMA SUNNY WEBBOX User Manual

Device for Plant Monitoring

SUNNY WEBBOX

User Manual

SWebBox-BA-en-36 | Version 3.6

Legal Provisions SMA Solar Technology AG / SMA America, LLC

Legal Provisions

The information contained in this document is the property of SMA Solar Technology AG. Publishing its content, either partially or in full, requires the written permission of SMA Solar Technology AG. Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission.

SMA Warranty

You can download the current warranty conditions from the Internet at www.SMA-Solar.com.

Trademarks

All trademarks are recognized, even if not explicitly identified as such. A lack of identification does not mean that a product or symbol is not trademarked.

The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of these marks by SMA Solar Technology AG is under license.

Modbus Organization, Inc.

QR Code is a registered trademark of DENSO WAVE INCORPORATED. Phillips Torx

is a registered trademark of Schneider Electric and is licensed by the Modbus

and Pozidriv® are registered trademarks of Phillips Screw Company.

is a registered trademark of Acument Global Technologies, Inc.

SMA Solar Technology AG

Sonnenallee 1 34266 Niestetal Germany

Tel. +49 561 9522-0 Fax +49 561 9522-100 www.SMA.de E-mail: info@SMA.de

2 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Legal Provisions

Legal Provisions

or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA America, LLC.

Neither SMA America,LLC nor SMA Solar Technology Canada Inc. makes representations, express or implied, with respect to this documentation or any of the equipment and/or software it may describe, including (with no limitation) any implied warranties of utility, merchantability, or fitness for any particular purpose. All such warranties are expressly disclaimed. Neither SMA America,LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall be liable for any indirect, incidental, or consequential damages under any circumstances.

(The exclusion of implied warranties may not apply in all cases under some statutes, and thus the above exclusion may not apply.)

Specifications are subject to change without notice. Every attempt has been made to make this document complete, accurate and up-to-date. Readers are cautioned, however, that SMAAmerica,LLC and SMA Solar Technology Canada Inc. reserve the right to make changes without notice and shall not be responsible for any damages, including indirect, incidental or consequential damages, caused by reliance on the material presented, including, but not limited to, omissions, typographical errors, arithmetical errors or listing errors in the content material.

All trademarks are recognized even if these are not marked separately. Missing designations do not mean that a product or brand is not a registered trademark.

The Bluetooth any use of such marks by SMA America,LLC and SMA Solar Technology Canada Inc. is under license.

Modbus® is a registered trademark of Schneider Electric and is licensed by the Modbus Organization, Inc.

Phillips® and Pozidriv® are registered trademarks of Phillips Screw Company.

Torx

word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and

is a registered trademark of Acument Global Technologies, Inc.

SMA America, LLC

3801 N. Havana Street

Denver, CO 80239 U.S.A.

SMA Solar Technology Canada Inc.

2425 Matheson Blvd. E

7th Floor

Mississauga, ON L4W 5K4

Canada

User Manual SWebBox-BA-en-36 3

Important Safety Instructions SMA Solar Technology AG / SMA America, LLC

Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions for the following products:

•SUNNY WEBBOX This manual must be followed during installation and maintenance. The product is designed and tested in accordance with international safety requirements, but as with

all electrical and electronic equipment, certain precautions must be observed when installing and/or operating the product. To reduce the risk of personal injury and to ensure the safe installation and operation of the product, you must carefully read and follow all instructions, cautions and warnings in this manual.

Warnings in this Document

A warning describes a hazard to equipment or personnel. It calls attention to a procedure or practice, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the SMA equipment and/or other equipment connected to the SMA equipment or personal injury.

DANGER!

"DANGER!" indicates a safety precaution which, if not followed, will result in death or serious injury.

WARNING!

"WARNING!" indicates a safety precaution which, if not followed, could result in death or serious injury.

CAUTION!

"CAUTION!" indicates a safety precaution which, if not followed, could result in minor or moderate injury.

NOTICE!

"NOTICE!" indicates a situation that can result in property damage if not avoided.

Information

Information provides tips that are valuable for the optimal installation and operation of the product.

4 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC General Warnings

General Warnings

General warnings

All electrical installations must be made in accordance with the local and

NationalElectrical Code

ANSI/NFPA 70 or the Canadian Electrical Code® CSAC22.1. This document does not and is not intended to replace any local, state, provincial, federal or national laws, regulations or codes applicable to the installation and use of the product, including without limitation applicable electrical safety codes. All installations must conform with the laws, regulations, codes and standards applicable in the jurisdiction of installation. SMA assumes no responsibility for the compliance or noncompliance with such laws or codes in connection with the installation of the product.

The product contains no user-serviceable parts. For all repair and maintenance, always return the unit to an authorized SMA Service Center.

Before installing or using the product, read all of the instructions, cautions, and warnings in this manual.

Wiring of the product must be made by qualified personnel only.

User Manual SWebBox-BA-en-36 5

General Warnings SMA Solar Technology AG / SMA America, LLC

6 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC

Table of Contents

1 Information on this Manual. . . . . . . . . . . . . . . . . . . . . . . . 13

1.1 Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.2 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.3 Symbols Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.4 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.1 Intended Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.1.1 Supported Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.1.2 Target Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.2 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4 Scope of Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5 Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.1 Type Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.2 Overview of the Sunny WebBox LEDs . . . . . . . . . . . . . . . . . . . 20

5.3 Overview of the Connection Area . . . . . . . . . . . . . . . . . . . . . . 21

5.4 Overview of the LEDs on the Network Connection. . . . . . . . . . 21

6 Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6.1 Commissioning Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6.2 Mounting/Installation Location Requirements. . . . . . . . . . . . . . 23

6.3 Connecting the Sunny WebBox Directly to the Computer . . . . 24

6.4 Configuring the Network Settings on the Computer . . . . . . . . . 25

6.4.1 Information on Network Settings on the Computer. . . . . . . . . . . . . . . . . . . . 25

6.4.2 Windows 7, Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.4.3 Windows XP, Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6.5 Logging into the Sunny WebBox for the First Time . . . . . . . . . . 28

User Manual SWebBox-BA-en-36 7

Table of Contents SMA Solar Technology AG / SMA America, LLC

6.6 Configuring Sunny WebBox for the Local Network . . . . . . . . . 29

6.6.1 Information on the Network Configuration of the

Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.6.2 Using Dynamic Network Settings (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6.6.3 Configuring the Static Network Settings of the

Sunny WebBox (Deactivating DHCP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6.7 Connecting the Sunny WebBox to the Local Network . . . . . . . 31

6.8 Configuring the Sunny WebBox for Modem Operation . . . . . 32

6.8.1 Connecting the Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6.8.2 Configuring the Modem Settings for the Sunny WebBox. . . . . . . . . . . . . . . 33

6.9 Connecting the Sunny WebBox to the Inverter. . . . . . . . . . . . . 33

6.9.1 Connecting the Sunny WebBox to a Sunny Central . . . . . . . . . . . . . . . . . . . 33

6.9.2 Connecting the Sunny WebBox to the

RS485 Communication Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6.10 Mounting the Sunny WebBox (Wall or Top-Hat Rail) . . . . . . . 37

7 Logging in and out of the Sunny WebBox. . . . . . . . . . . . 39

7.1 Logging into the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . 39

7.2 Logging out of the Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . 40

8 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

8.1 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

8.1.1 Explanation of the Status Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.1.2 Plant Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.1.3 Structural View and Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8.1.4 Overview According to Device Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

8.1.5 Overview of a Single Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

8.2 Detecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

8.3 Parameterising Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

8.4 Displaying the Event Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

9 Managing Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

9.1 Information on the Plant Data . . . . . . . . . . . . . . . . . . . . . . . . . . 46

8 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC

Table of Contents

9.2 Plant Presentation in Sunny Portal. . . . . . . . . . . . . . . . . . . . . . . 46

9.2.1 Registering Sunny WebBox in Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . . 46

9.2.2 Activating/Deactivating Data Transmission to Sunny Portal . . . . . . . . . . . . . 47

9.2.3 Adjusting the Plant Identifier for Sunny Portal . . . . . . . . . . . . . . . . . . . . . . . . 48

9.2.4 Deleting the Sunny Portal Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

9.2.5 Accessing the Sunny WebBox via Sunny Portal . . . . . . . . . . . . . . . . . . . . . . 48

9.3 Integrated FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

9.3.1 Defining Read and Write Access Rights for the FTP Server. . . . . . . . . . . . . . 50

9.3.2 Calling up the FTP Server via the Internet Browser . . . . . . . . . . . . . . . . . . . . 50

9.4 FTP Push Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

9.4.1 Activating/Deactivating FTP Push Function . . . . . . . . . . . . . . . . . . . . . . . . . . 51

9.4.2 Testing the FTP Push Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

9.5 HTTP Download Via the User Interface. . . . . . . . . . . . . . . . . . . 52

9.6 Saving Recorded Data on an SD Card . . . . . . . . . . . . . . . . . . 53

9.6.1 Setting Data Compression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

9.6.2 Displaying Available Memory Space in the Sunny WebBox . . . . . . . . . . . . 54

10 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

10.1 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

10.1.1 Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

10.1.2 Setting the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

10.1.3 Setting the Operator Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

10.2 Setting the Communication Type of the PV Plant . . . . . . . . . . . 56

10.2.1 Setting SMA-COM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

10.2.2 Setting ETHERNET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

10.3 Setting up Access to the Sunny WebBox via the Internet . . . . . 58

10.4 Modbus Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

10.4.1 Activating or Deactivating the Modbus Server . . . . . . . . . . . . . . . . . . . . . . . 58

10.4.2 Changing the Modbus Unit ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

10.5 Modem Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

10.5.1 Enabling Modem Dial-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

10.5.2 Testing the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

User Manual SWebBox-BA-en-36 9

Table of Contents SMA Solar Technology AG / SMA America, LLC

10.6 Ensuring Access Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

10.6.1 Strength of Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

10.6.2 Changing your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

10.6.3 Entering the SMA Grid Guard Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

10.7 Setting Data Upload. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

10.8 Configuring the CSV Data Format . . . . . . . . . . . . . . . . . . . . . . 62

10.9 Retrieving or Requesting Data from the Device Memory . . . . . 63

10.9.1 Activating/Deactivating Automatic Data Retrieval from Fault Memory . . . . 63

10.9.2 Manually Requesting Data from the Fault or Event Memory . . . . . . . . . . . . 63

10.10 Active Alerting in Case of Error. . . . . . . . . . . . . . . . . . . . . . . . . 64

10.10.1 Information on Active Alerting in Case of Error. . . . . . . . . . . . . . . . . . . . . . . 64

10.10.2 Enabling/Disabling Active Alerting in Event of an Error . . . . . . . . . . . . . . . . 65

11 Service Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

11.1 Firmware Update for the Sunny WebBox. . . . . . . . . . . . . . . . . 66

11.1.1 Information regarding Firmware Update for the

Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

11.1.2 Updating the Firmware via the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

11.1.3 Updating the firmware via an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

11.1.4 Updating the Firmware via the User Interface of the

Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

11.2 Performing a Firmware Update for the Inverters. . . . . . . . . . . . 68

11.3 Updating the Device Profiles and Modbus Profiles. . . . . . . . . . 70

11.3.1 Information Regarding Updating the Device Profiles and Modbus Profiles . 70

11.3.2 Updating via the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

11.3.3 Updating via an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

11.3.4 Updating via the User Interface of the Sunny WebBox . . . . . . . . . . . . . . . . 71

11.4 Stopping the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . 72

11.5 Resetting the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . . 72

11.6 Deleting Device Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . 74

10 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC

Table of Contents

12 Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

12.1 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

12.2 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

13 Decommissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

13.1 Disassembling the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . 76

13.2 Packaging the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . . . 76

13.3 Disposing of the Sunny WebBox . . . . . . . . . . . . . . . . . . . . . . . 76

14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

15 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

15.1 Sending a ZIP File with Service Information . . . . . . . . . . . . . . . 82

15.2 Allocating an IP Address in a Local Network . . . . . . . . . . . . . . 82

15.3 Determining the Network Settings of the Sunny WebBox . . . . 82

15.4 Structure of the Config.xml File . . . . . . . . . . . . . . . . . . . . . . . . . 83

15.5 Structure of the Info.xml file. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

15.6 Structure of an XML Data File . . . . . . . . . . . . . . . . . . . . . . . . . . 84

15.7 Information Regarding Your Internet Browser. . . . . . . . . . . . . . 85

15.8 Setting up a Proxy Exception Rule in Internet Explorer . . . . . . . 85

15.9 Activating IPv6 in Windows XP SP2 . . . . . . . . . . . . . . . . . . . . . 86

15.10 Accessing Sunny WebBox via integrated analog modem . . . . 86

16 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

16.1 SD Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

16.2 RS485 Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

17 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

17.1 Sunny WebBox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

17.2 Plug-in Power Supply Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

18 Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . 90

19 Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

User Manual SWebBox-BA-en-36 11

Table of Contents SMA Solar Technology AG / SMA America, LLC

12 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Information on this Manual

1 Information on this Manual

This manual describes how to assemble, install, commission and operate the Sunny WebBox. Keep this manual in a convenient place for future reference.

This manual does not contain any detailed information about the connected devices. Detailed information on connected devices is provided in the device manuals.

1.1 Validity

This manual is valid for the Sunny WebBox with hardware version M1 or higher and firmware version 1.61, or higher.

1.2 Additional Information

You will find further information on the Sunny WebBox in the downloads area of www.SMA-Solar.com:

• Certificates and approvals for the Sunny WebBox

• Information on setting up a local FTP server for automatic reception of plant data via the FTP push function of the Sunny WebBox (see the Technical Information "Configuring a Local FTP Server")

• Information on the Remote Procedure Call Protocol of the Sunny WebBox

• Information on the Modbus

Protocol of the Sunny WebBox

User Manual SWebBox-BA-en-36 13

Information on this Manual SMA Solar Technology AG / SMA America, LLC

1.3 Symbols Used

The following types of safety precautions and general information appear in this document:

DANGER!

"DANGER!" indicates a safety precaution which, if not followed, will result in death or serious injury.

WARNING!

"WARNING!" indicates a safety precaution which, if not followed, could result in death or serious injury.

CAUTION!

"CAUTION!" indicates a safety precaution which, if not followed, could result in minor or moderate injury.

NOTICE!

"NOTICE!" indicates a situation that can result in property damage if not avoided.

Information

Information provides tips that are valuable for the optimal installation and operation of the product.

1.4 Terminology

In this manual, the term "photovoltaic plant" will be abbreviated to "PV plant". SMA Solar Technology AG, SMA America, LLC and SMA Solar Technology Canada Inc. are

hereinafter referred to as SMA.

Formatting Meaning

[Save] Buttons are displayed in square brackets [ ]. "Menu1" Menu items are displayed in quotation marks. "Menu1 > Menu2" Menu paths are displayed in quotation marks.

The angle bracket > separates individual menus.

Example: Examples are represented in italics.

14 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Sunny WebBox

2 Sunny WebBox

As the central communication interface, the Sunny WebBox connects the PV plant and its operator. The Sunny WebBox collects and documents all data of the connected devices, thus permitting interruption-free monitoring of the PV plant. The Sunny WebBox provides the operator with all recorded data via an Internet connection.

The Flashview presentation software and the Sunny Portal website can be used to edit data or graphically display stored data. Both presentation programs are freely available on the www.SMASolar.com or the www.SunnyPortal.com websites.

This means that operators can see the yields from their plant both in the local network and via the Internet at any time using Flashview and the Sunny Portal. Data can also be viewed with the large Sunny Matrix display, which is suitable for both indoor and outdoor installation.

The Sunny WebBox is also a powerful tool for operators when configuring plants or performing remote diagnosis via computer. It allows continuous monitoring of the PV plant and early detection of disturbances. Thus, the Sunny WebBox helps to optimise PV plant yields.

Operators can be expanded Large-scale PV plants, which must contribute to the network operator's feed-in management, accordingly using the Sunny WebBox. If the Power Reducer Box is connected, the Sunny WebBox will record the requirements of the network operator and forward them to the inverter. The Sunny WebBox informs the operator of the requirements of the network operator.

User Manual SWebBox-BA-en-36 15

Safety SMA Solar Technology AG / SMA America, LLC

The Sunny SensorBox allows the operator to further expand his plant via the Sunny WebBox. The Sunny SensorBox records the environmental data relevant to performance monitoring at the PV plant. For this purpose, the Sunny SensorBox has an integrated irradiation sensor as well as an external module temperature sensor. The operator can also connect an ambient temperature sensor and an anemometer to the Sunny SensorBox. More information on PV plant monitoring and SMA products can be found on the Internet at www.SMA-Solar.com.

3 Safety

3.1 Intended Use

The Sunny WebBox is a data logger, that records, logs and makes available the data of a PV plant. The Sunny WebBox can receive the requirements of the network operator via the Power Reducer Box and forward them to the inverters in the PV plant. The Sunny WebBox is suitable for monitoring PV plants of any size.

• The data collected by the Sunny WebBox may deviate from the data provided by the electricity meter. The Sunny WebBox data must not be used for billing purposes.

3.1.1 Supported Products

The Sunny WebBox supports the following SMA products:

Inverter Other Products

• All inverters with the following communication interfaces:

– 485PB-SMC-NR – 485PB-NR – 485USPB-NR – DM-485CB-10 – 485QM-10-NR – 485QMUS-10-NR

• Sunny Central via Ethernet

A list of these inverters can be found in the manual for the relevant communication interface.

•Sunny SensorBox

• SMA Meteo Station

• Power Reducer Box

• Meter Connection Box

•Sunny Portal

•Communit

•Sunny Matrix

•Flashview

• SMA OPC Server

3.1.2 Target Group

The Sunny WebBox is intended for private and industrial use. When you log into the Sunny WebBox there are 2 user groups at your disposal, "Installer" and "User". The "Installer" user group comprises only qualified personnel authorised to make changes to grid-relevant parameters for the connected devices. Only the installer may commission the Sunny WebBox.

16 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Safety

3.2 Safety Precautions

Follow all operating and safety precautions in this manual. Failure to follow these instructions could result in damage to the device and cause personal injury.

General Safety Precautions in Order to Avoid Physical Injury

• Never open the plug-in power supply.

• Install the cabling in such a way that no-one can stand on or trip over it.

• The Sunny WebBox is only to be operated using the supplied plug-in power supply and in the voltage range intended for this.

General Information in Order to Avoid Damage to the Device

• By touching electronic components you can damage or destroy the device through electrostatic discharge (ESD). Do not touch component connections and plug contacts. Earth yourself before working on the device.

• With the help of the Sunny WebBox you can change the safety-relevant parameters of SMA inverters (e.g., SMA Grid Guard parameters). Incorrectly set parameters can damage or de str oy t he i nve rte r. D o no t al ter the se s afe ty- rel evan t pa ram ete rs w itho ut p rio r co nsu lta tio n wi th the electric utility company operating the electricity grid into which your plant feeds.

Data Security

• The Sunny WebBox can be connected to the Internet. However, connecting to the Internet entails a security risk. SMA recommends that you change the login password after the initial installation in order to prevent unauthorized access by third parties. Select a number-letter combination with at least 8 characters for your password (see Section 10.6.1 "Strength of Passwords" (page60)).

User Manual SWebBox-BA-en-36 17

Scope of Delivery SMA Solar Technology AG / SMA America, LLC

4 Scope of Delivery

Check the delivery for completeness and for any external damage. Contact your specialist dealer if the delivery is incomplete or damaged.

Item Quantity Designation

A 1 Sunny WebBox B 1 Plug-in power supply with socket adaptor (adaptor type depends on the

C 1 Red patch cable D 1 Blue patch cable (Ethernet crossover cable) E 1 Plug for SMACOM (1 plug, 1 connector shell, 1 cable tie) F 10 Jumper as replacement G2 Screws H 2 Wall plug I 1 CD with user manual and Sunny WebBox Assistant K 1 Quick reference guide for commissioning L 1 SD card — inserted into the SD card slot on the Sunny WebBox

M 1 Modem cable with RJ11 plug and RJ11 to TAE adaptor (only with the

country specified in the order)

(only with the order option Sunny WebBox with SD card)

order option Sunny WebBox with analog modem)

18 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Device Overview

5 Device Overview

5.1 Type Label

The type label clearly identifies the Sunny WebBox. The type label can be found on the back of the enclosure.

Item Designation Explanation

A Serien Nr.:

Serial No.:

BVersion:

Version:

C MAC Adresse:

MAC address:

Serial number of the device

Hardware version of the device

MAC address of the device

User Manual SWebBox-BA-en-36 19

Device Overview SMA Solar Technology AG / SMA America, LLC

5.2 Overview of the Sunny WebBox LEDs

LED designation Status Meaning

USBCOM Flashing green No function

Glowing red No function Off No function

NETCOM Flashing green The Sunny WebBox is transmitting data to the

Sunny Portal or to the FTP server via FTP Push.

Glowing green The most recent data transmission to Sunny Portal/

FTP push has been successful.

Glowing red The most recent data transmission to Sunny Portal/

FTP push has failed. The Sunny WebBox will attempt to transmit the data again according to its settings. The Sunny WebBox internal memory can retain the accumulated data for approximately 2 days.

Off Data transmission is disabled.

SMACOM Flashing green The Sunny WebBox is communicating with a device.

Glowing green Plant communication has occurred in the last 5 minutes. Glowing red More than one device logged into the communication

bus is set as a master.

Off No communication has occurred on the communication

bus in over 5 minutes.

MEMORY Glowing green SD card is located in the SD card slot.

The Sunny WebBox can write data to the SD card. Flashes orange Sunny WebBox is writing data to the SD card. Glowing orange The inserted SD card is writable (available space < 10%) . Glowing red SD card is full. Off No SD card in device or external storage is disabled

(see page 53).

REPORT Glowing green No function SYSTEM Flashing red Sunny WebBox is starting.

Glowing red An error has occurred in the Sunny WebBox. Glowing green Sunny WebBox is ready for operation.

POWER Glowing green Sunny WebBox has power.

Off Sunny WebBox does not have power.

20 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Device Overview

5.3 Overview of the Connection Area

Item Designation

A Connection for GSM antenna cable (optional) B Connection for the plug-in power supply CJumper slot J1 DSMACOM E AUXCOM (no function) FJumper slot J2 GModem connection H USB connection client (no function) I USB connection host (no function) J Network connection KSD card slot

5.4 Overview of the LEDs on the Network Connection

Item LED Status Meaning

A Link On Connection established

Off No connection established

B Activity On Connection established, no data is being sent or

received

Flashing The Sunny WebBox is currently transmitting or

receiving data

Off No connection established

User Manual SWebBox-BA-en-36 21

Commissioning SMA Solar Technology AG / SMA America, LLC

6 Commissioning

6.1 Commissioning Options

There are two options for commissioning the Sunny WebBox:

• Commission the Sunny WebBox using the Sunny WebBox Assistant (recommended)

• Commission the Sunny WebBox without the Sunny WebBox Assistant

Commissioning the Sunny WebBox using the Sunny WebBox Assistant

The Sunny WebBox Assistant is software which assists you with the commissioning of the Sunny WebBox. Sunny WebBox Assistant can be found on the supplied CD and in the downloads area at www.SMA-Solar.com.

Proceed as follows:

• Follow the quick reference guide for Sunny WebBox commissioning.

Then you can:

• Connect the Sunny WebBox to the inverter (see page 33).

• Set the type of communication of the PV plant (see page 56) and detect the PV plant devices (see page 44).

Commissioning the Sunny WebBox without the Sunny WebBox Assistant

Proceed as follows:

• Connect the Sunny WebBox directly to the computer (see page 24).

• Configure the network settings on the computer (see page 25).

• C onf igu re S unn y We bBo x fo r th e lo cal net wor k (s ee p age 29) and connect to the local network (see page 31). and/or configure Sunny WebBox for modem operation (see page 32).

• Connect the Sunny WebBox to the inverter (see page 33).

• Set the type of communication of the PV plant (see page 56) and detect the PV plant devices (see page 44).

22 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Commissioning

6.2 Mounting/Installation Location Requirements

Please note the following information regarding the mounting/installation location.

• The Sunny WebBox is suited only for mounting indoors.

• The ambient temperature must be between ‒20°C and +65°C (‒4 °F … +131 °F).

• The maximum permitted cable length of the entire RS485 communication bus is 1,200 m (3,937 ft).

• The maximum permitted patch cable length is 100 m (328 ft) per segment.

• The maximum permitted telephone cable length is 200 m (656 ft) .

• Protect the Sunny WebBox from dust, wet conditions, corrosive substances and vapours.

• Observe the minimum clearances to walls, other devices or objects as shown in the diagram in order to guarantee sufficient heat dissipation.

• Do not cover the Sunny WebBox.

• The distance from the Sunny WebBox to the inverters must not be greater than the maximum permitted distance of the selected communication type. Please note the specifications in the respective sections.

• During installation, make sure there is optimum reception for the transmission paths. Please note the specifications in the respective sections.

User Manual SWebBox-BA-en-36 23

Commissioning SMA Solar Technology AG / SMA America, LLC

6.3 Connecting the Sunny WebBox Directly to the Computer

1. Connect the Sunny WebBox with the blue patch cable (Ethernet crossover cable) to the computer (see ➀ ).

The connection of the computer is no rma lly indicat ed b y th e sa me symbol as the Sunny WebBox network connection. If necessary, refer to the computer manual.

Recommendation on network cabling

If the supplied patch cable is too short, observe the following patch cable requirements:

• You need an Ethernet crossover cable.

• Use a cable of type Cat5 or higher.

• Use a shielded cable.

• For a total length of maximum 100 m (328 ft), observe the directives for structured cabling in accordance with EIA/TIA-568, ISO/IEC 11801 and/or EN 50173 (cable for fixed layout at least AWG24),

• For a total length of maximum 50 m (164 ft) you can use a cable with AWG26/7.

2. Connect the plug-in power supply to the Sunny WebBox and plug it into the socket-outlet (see ➁ ).

☑ The Sunny WebBox starts up and is ready for operation once the "SYSTEM" and "POWER"

LEDs are green. The start-up procedure can take up to 90 seconds. With Sunny WebBox devices from hardware version M1 and from firmware version 1.61, the start-up procedure can take up to 240 seconds.

–IF the "SYSTEM" or "POWER" LEDs do not light up green, please refer to section 14

"Troubleshooting" (page77).

24 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Commissioning

6.4 Configuring the Network Settings on the Computer

6.4.1 Information on Network Settings on the Computer

If you do not use the Sunny WebBox Assistant for initial commissioning of the Sunny WebBox, you need to make the network settings manually on the computer. To do so, first configure your computer to comply with the Sunny WebBox default network range. The settings are descr ibed fo r the follo wing operating systems:

• Windows Vista/Windows 7

• Windows XP/Windows 2000

If you are using a different operating system, refer to the manual of your operating system to find out how to set the computer IP address to 192.168.0.100 and the subnet mask to 255.255.255.0.

User rights in the operating system

You will need the appropriate user rights to change the computer's network settings. Without the necessary user rights, you will not be able to start up the Sunny WebBox. If you have any questions, contact your network administrator.

6.4.2 Windows 7, Windows Vista

1. Start the computer.

2. In Windows select "Start".

3. Enter "ncpa.cpl" in the search field and press Enter. ☑The "Network Connections" window opens.

4. Double-click the LAN connection used to connect the Sunny WebBox. – If Windows displays several LAN connections, there are probably several network

co nne cti ons ins tal led on t he c omp ute r. E nsu re t hat you sel ect the n etw ork con nec tio n th at t he computer is using to connect to the Sunny WebBox. If necessary, refer to the computer manual.

– In the event that no LAN connection is displayed, refer to Section 14 "Troubleshooting"

(page77).

☑The "Local Area Connection Status" window opens.

User Manual SWebBox-BA-en-36 25

Commissioning SMA Solar Technology AG / SMA America, LLC

5. Select [Properties] in the "General" tab. ☑The "Local Area Connection Properties" window

opens.

6. Mark "Internet Protocol Version 4 (TCP/IPv4)" and select [Properties].

☑The "Internet Protocol Version 4 (TCP/IPv4)

Properties" window opens.

7. Note the current network settings in the "Internet Protocol Version 4 (TCP/IPv4) Properties" window. This enables you to reset the computer network settings after configuration of the Sunny WebBox.

8. Enter the following static network settings for the computer in the "Internet Protocol Version 4 (TCP/IPv4) Properties" window:

– Check the "Use the following IP address" field. – Enter 192.168.0.100 into the "IP address:" field. – Enter 255.255.255.0 into the "Subnet mask:"

field.

– Delete any entries in the "Default gateway",

"Preferred DNS server", and "Alternate DNS server" fields.

9. Select [OK].

10. In the "Local Area Connection Properties" window, select [OK].

☑ The computer is set to the network settings of the Sunny WebBox.

26 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Commissioning

6.4.3 Windows XP, Windows 2000

1. Start the computer.

2. In Windows select "Start > Settings > Network Connections".

3. Double-click the LAN connection used to connect the Sunny WebBox. – If Windows displays several LAN connections, there are probably several network

connections installed on the computer. Ensure that you select the network connection that the computer is using to connect to the Sunny WebBox. If necessary, refer to the computer manual.

– In the event that no LAN connection is displayed, refer to Section 14 "Troubleshooting"

(page77).

☑The "Local Area Connection Status" window opens.

4. In the "General" tab, select [Properties]. ☑The "Local Area Connection Properties" window

opens.

5. Select "Internet Protocol (TCP/IP)" and click [Properties].

☑The "Internet Protocol (TCP/IP) Properties"

window opens.

6. Note the current network settings in the "Internet Protocol (TCP/IP) Properties" window. This enables you to reset the computer network settings after configuration of the Sunny WebBox.

7. Enter the following static network settings for the computer in the "Internet Protocol (TCP/IP) Properties" window:

– Check the "Use the following IP address" field. – Enter 192.168.0.100 into the " – Enter 255.255.255.0 into the "

IP address:

" field.

Subnet mask:

field.

– Delete any entries in the "Default gateway",

"Preferred DNS server", and "Alternate DNS server" fields.

8. Select [OK].

9. In the "Local Area Connection Properties" window, select [OK].

☑ The computer is set to the network settings of the

Sunny WebBox.

User Manual SWebBox-BA-en-36 27

Commissioning SMA Solar Technology AG / SMA America, LLC

6.5 Logging into the Sunny WebBox for the First Time

The Sunny WebBox distinguishes between 2 user groups: User and Installer. The two user groups are distinguished by two different passwords. If the password is the same for both user groups, you will be logged in as the installer. In order to prevent two users making changes at the same time, only one user can ever be logged on to the Sunny WebBox at a time.

The user groups have the following rights:

User group Right

User This user group allows the user to read all display-relevant

information, such as instantaneous values and parameter settings. Settings that affect functionality cannot be modified.

The user can choo se any plant passw ord for the use r group "User".

Installer In addition to the rights available to users, this user group may also

Installer with SMA Grid Guard rights

Logging into the Sunny WebBox

1. Start Internet browser (e.g. Internet Explorer).

Enable JavaScript in the internet browser

The Sunny WebBox user interface needs JavaScript in order to be able to correctly display and execute the contents and functions of the Sunny WebBox. Enable JavaScript in your Internet browser. If necessary, refer to the help of your Internet browser.

set or change plant parameters that affect functionality. In addition, the user group may carry out the following tasks:

• Resetting the Sunny WebBox to the default settings

• Safely shutting down the Sunny WebBox

• Changing the user and installer user group passwords

• Changing the parameters of the inverters

• Logging into SMA Grid Guard

The installer can change SMA Grid Guard parameters for devices.

2. Enter http://192.168.0.168 into the address bar and press Enter. ☑ The Sunny WebBox login page opens. – If the page does not open, refer to Section 14 "Troubleshooting" (page77).

3. Log in as "Installer". Upon delivery the password for the installer is: "sma."

☑ The Sunny WebBox start page opens. You can now configure the Sunny WebBox for the local

network (see page 29).

Security in the local network

• Change the user groups standard passwords in order to prevent unauthorized access. Use secure passwords (see Section 10.6.1 "Strength of Passwords" (page60)).

• Use suitable measures to protect the local network, e.g. a firewall.

28 SWebBox-BA-en-36 User Manual

SMA Solar Technology AG / SMA America, LLC Commissioning

6.6 Configuring Sunny WebBox for the Local Network

6.6.1 Information on the Network Configuration of the Sunny WebBox

You have the following options for integrating the Sunny WebBox into the local network:

Changing network settings

Do not change any network settings in the network devices if you are not clear about the effects of the change. Changes to values could lead to the existing network not functioning or only partially functioning. If you have any questions, contact your network administrator.

•Dynamic network settings (DHCP)

• Static network settings

6.6.2 Using Dynamic Network Settings (DHCP)

When using DHCP (Dynamic Host Configuration Protocol), the Sunny WebBox obtains its network settings (IP address, subnet mask, gateway and DNS server) via a DHCP server.

Default settings

DHCP is activated in the Sunny WebBox by default.

DHCP server requirements

If you want to obtain the network settings for the Sunny WebBox via DHCP, check your DHCP server in advance. The DHCP server must extend the lease of the assigned IP address. If the DHCP server assigns a new IP address after the lease has expired, we do not recommend using DHCP.

You can only call up the user interface via the URL http://WebBox“serial number“ if your DHCP server has a DNS function.

If your DHCP server does not have a DNS function but you want to use DHCP, you can call up the user interface via the current IP address of the Sunny WebBox. You can determine the current IP address via the SD card (see page 82). Alternatively, you can find the Sunny WebBox IP address in the DHCP server. DHCP servers can normally list all devices to which you have assigned an IP address. You can then identify the Sunny WebBox based on your MAC address. The MAC address of your Sunny WebBox is located on the type label and the "WebBox > Info" page.

1. Select "WebBox > Settings > Network" in the user interface.

2. In the "Obtain IP address" field select "Dynamic (DHCP)".

3. Select [Save] and [Confirm].

☑ D HCP is a cti vat ed i n the Sun ny We bBo x. Y ou ma y no w co nne ct th e Su nny Web Box t o th e lo cal

network. Tip: You can find the current network settings for the Sunny WebBox on the user interface under "WebBox > Settings > Network" in the column under the selection field "Dynamic (DHCP)".

User Manual SWebBox-BA-en-36 29

+ 65 hidden pages