Simer Pumps 3989 User Manual

OWNER’S MANUAL

Submersible Sump Pumps

NOTICE D’UTILISATION

Pompes submersibles pour puisard

MANUAL DEL USUARIO

Bombas sumergibles para sumideros

Installation/Operation/Parts

For further operating, installation, or maintenance assistance:

Call 1-800-468-7867

English ...................... Pages 2-9

Installation/Fonctionnement/Pièces

Pour plus de renseignements concernant l’utilisation, l’installation ou l’entretien,

Composer le 1 (800) 468-7867

Français ............... Pages 10-17

Instalación/Operación/Piezas

Para mayor información sobre el funcionamiento, instalación o mantenimiento de la bomba:

Llame al 1-800-468-7867

Español ...............Páginas 18-25

3989

293 Wright St., Delavan, WI 53115

Phone:

1-800-468-7867

Fax:

1-800-390-5351

Web Site:

http://www.simerpump.com

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Specifications and Safety 2

DESCRIPTION

This Submersible Sump Pump is designed for home sumps. The permanent split capacitor motor is oil filled, sealed for cooler running, and has automatic-reset thermal protection. Ball bearings on the motor shaft never need lubrication. The power cord is a 3-wire, grounding-type cord.

SPECIFICATIONS

Power supply ....................115V, 60 HZ., 15 Amp Circuit

Liquid Temp. Range......................32°F to 70°F(0°-21°C)

Individual Branch Circuit Required (min.) .........15 Amps

Discharge:............................................1-1/2" Female NPT

This pump is designed for use in a residential sump only. Pump water only with this pump.

NOTICE: This unit is not designed as a waterfall or fountain pump, or for applications involving salt water or brine! Use with waterfalls, fountains, salt water or brine will void warranty.

Do not use where water recirculates. Not designed for use as a swimming pool drainer.

NOTICE: Read this Owner’s Manual for installation, operation, and safety information.

GENERAL SAFETY INFORMATION

Your automatic sump pump should give years of trouble-free service when correctly installed, maintained, and used. However, interruption of power to the pump, dirt/debris in the sump, flooding that exceeds the pump’s capacity, electrical or mechanical failure in the pump, etc., may prevent normal pump operation. To help prevent damage from flooding, purchase a secondary AC sump pump, a DC backup sump pump, and/or a high water alarm. See the “Troubleshooting Chart” in this manual for information about common sump pump problems and remedies. For more information,call Simer customer service at 1-800-468-7867.

Hazardous voltage. To reduce the risk of hazardous or fatal electrical shock, follow instructions A through D, below:

A. This pump has an approved 3-conductor power

cord with 3-prong, grounding-type plug. Connect the pump only to a properly grounded, 3-prong outlet. If the sump pump circuit has a 2-prong outlet, replace it with a grounded 3-prong outlet installed according to code.

B. Unplug the pump before handling or servicing it.

If your basement floor is wet, turn off all power before walking on it. If the shut-off box is in the basement, call your electric company or hydro authority to shut off service to the house, or call your local fire department for instructions.

After

turning off the power, remove the pump for service.

C. Protect the electrical cords from sharp objects, hot

surfaces, oil, and chemicals. Avoid kinking the cords. Replace damaged or worn cords.

D. Do not lift the pump by the power cord.

Plastic pipe glue is extremely flammable.

Follow the glue manufacturer’s instructions when assembling glued plastic pipe.

Burn hazard. Modern motors may run hot.

Allow 20 minutes to cool before handling.

1. Know the pump application, limitations, and potential hazards.

2. Do not use this pump in water with fish present. If

any oil leaks out of the motor it can kill fish.

3. Drain the system completely before servicing it.

4. To prevent a flexible discharge line from whipping, which could cause injury or damage, fasten it down before starting the pump.

5. Before each use, check any hoses in the system for weakness or wear. Make certain that all connections are tight.

6. Periodically inspect the sump, the pump, and the piping for debris and foreign objects. Perform routine cleaning as required.

7. Personal Safety: a. Wear safety glasses at all times when working

with pumps.

b. Keep your work area clean, uncluttered and

properly lighted; put away all unused tools and equipment.

c. Keep visitors at a safe distance from the work

area.

d. Make workshop child-proof with padlocks and

master switches. Remove any starter keys.

8. This pump installation must meet all applicable laws, codes, and ordinances.

Tools Required:

Pipe wrench, Strap Wrench, or Slip-Joint Pliers, Hacksaw, Screw Driver, File or Sandpaper

Materials Required:

1-1/2" ABS or PVC Pipe with Cement to match Threaded Adapter (Pipe to Pump) Check Valve – Purchase a check valve that goes in the

discharge line or in the pump discharge. If your check valve does not have a 1/8" anti-airlock hole, drill one in the discharge pipe just below the check valve. Be sure to install the check valve so that the flow will be

away

from

the pump.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Installation 3

1A. Minimum sump size: 10" (254mm) diameter by

10" (254mm) depth.

1B. Construct the sump pit of tile, concrete, steel, or

plastic; it must meet code requirements.

1C. No clay, earth, sand, or gravel in the sump (they

will clog the pump). Keep the pump inlet screen clear.

2A. Install the discharge plumbing and check valve,

using teflon tape - NOT pipe joint compound.

2B. Tighten the pipe into the pump (hand tight +

1-1/2 turns).

2C. Install a check valve in the vertical pipe to prevent

flow backwards through the pump when it shuts off. To prevent airlocking the pump, drill a 1/8" (3.2 mm) hole in the discharge pipe just above where it screws into the pump discharge. Install the check valve above this hole, but keep it as close to the pump as possible. Be sure the hole is below the waterline and below the check valve.

2D.To reduce noise and vibration, cut the discharge

pipe near the pump and fasten a short length of rubber hose (1-7/8" (48 mm) I.D., e.g. radiator hose) into it with hose clamps.

3A. Unsnap the switch from the switch bracket and

remove it from the pump (see Figure 11, Page 5).

3B. Slide the lid down over the discharge pipe. 3C. Remove the cord grommet from the sump lid

and pass the switch down through the grommet hole in the lid.

3D.Pull the pump power cord up through the

grommet hole.

3E. Press the power cord and switch cord into the

slots in the grommet and replace the grommet in the sump lid. Snap the switch into the bracket.

Hard Surface – No Sand, Clay,

Gravel

Sump Pit

10" Minimum with

IntelliShield Switch

10" Min. with IntelliShield Switch

1/8" hole

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

For parts or assistance, call Simer Customer Service at 1-800-468-7867

4. Place the pump in the sump; make sure that nothing interferes with switch operation.

5. Finish installing the necessary plumbing. Follow the glue manufacturer’s instructions for safety precautions and curing time.

Risk of flooding. Make sure the pump cannot move in the sump. If the pump moves when it runs, the piping or sump wall may interfere with the switch and prevent the pump from starting or stopping.

6A. Power Supply: This pump requires a 115V., 60 Hz.,

15 amp individual branch circuit. The circuit must

be grounded and should be dedicated to the sump pump..

6B. The pump is supplied with a 3-wire cord set with

grounding-type plug. Plug the switch directly into the outlet and plug the pump into the switch’s plug.

Electrical shock hazard. Always ground the pump to a suitable electrical ground, such as a grounded water pipe, a properly grounded metallic raceway, or a ground wire system. Do not cut off the round ground pin.

7A. After you have installed the piping, check valve,

and float switch, the pump is ready for operation.

7B. Check the pump by filling the sump with water and

observing the pump’s operation through one complete cycle. For switch settings see the Electrical and Switch Specifications chart on Page

Failure to make this operational check may lead to improper operation, premature failure, and flooding.

THE INTELLISHIELD SWITCH

NOTE: Keep the IntelliShield control box dry at all times. Do not connect it to an extension cord or let it get into the sump pit.

The Intellishield switch consists of three stainless steel rods (probes) mounted vertically on the side of the pump . These are the OFF, ON, and GROUND probes (see Figure 9).

Normal Operation

When the water level rises to the level of the ON probe (the short stainless rod), the pump starts. As the pump runs, the water level drops. When it drops below the tip of the OFF probe (the long stainless rod

Installation 4

Figure 8

Figure 6

Figure 7

Sump Lid omitted for clarity.

Installation / Operation 5

with the long plastic sleeve), the pump stops.

High Water Alarm

If the water level remains at ON (short probe in the water) for more than 15 seconds, the High Water Alarm will sound. It will continue to sound until the water level drops below the tip of the ON probe or until it is unplugged. However, if the water level remains up to the ON level, the Alarm will resume sounding as soon as the switch is plugged in again. The High Water Alarm automatically stops sounding when the water level drops below the tip of the ON probe.

Remote Alarm Connection

When the High Water Alarm sounds, it also closes a normally open (NO) dry contact which can be connected to a voice dialer or home security system, alerting you to abnormal high water conditions. Use low voltage wire for the connection. The contact is not sensitive to polarity, so it doesn’t matter which wire goes to which pole of the contact (see Figure 10).

Replacement and Maintenance

Risk of electrical shock. Unplug the

pump before handling it, removing it from the sump, or working on it.

To remove the switch, spread the tabs on the top of the bracket just far enough to slide the switch out between them. Use the wire to push the switch forward out of the bracket (see Figure 11). If pump is removed from the pit, wipe down the three stainless steel switch rods with a clean cloth. To replace the switch,push it back between the bracket tabs until it is flat against the back of the

bracket (see Figure 11).

OPERATION

1. The shaft seal depends on water for lubrication. Do not operate the pump unless it is submerged in water; running it dry may damage the seal.

2. If the pump overheats, an automatic-reset thermal protector cuts off the power and stops the motor before it can be damaged. The motor will automatically restart when it cools. If the protector trips repeatedly, unplug the pump, remove it from the sump, and check it for the cause of the difficulty. Low voltage, long extension cords, clogged impeller, very low lift, a plugged or frozen discharge pipe, etc., can all cause cycling and overheating.

3. This pump will not remove all the water in the sump. If you are running the pump manually and water stops coming out of the discharge, the pump has probably run dry. Shut it off immediately and check the water level.

E.I. DuPont De Nemours and Company Corporation, Delaware.

Off

Ground

Off Probe has Long PVC Sleeve

Ground Probe has Short Plastic Sleeve

Figure 9: IntelliShield probes.

Voice Dialer or Home Security Hardware

5950 0209

Figure 10: Connect dry contacts to voice dialer or home security system. Connect one wire to each terminal; polarity doesn’t matter.

Figure 11: Switch snaps out of bracket as shown. Be careful not to spread the catches too far.

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Key No. Part Description Qty.

1 Power Cord Assembly 1 PW17-281 2 Bracket 1 PS19-102 3 Intellishield Switch Ass’y 1 PS17-1560 4 Impeller† 1 PS5-22P

NOTE: If motor fails, replace entire pump. † See Page 8 for impeller replacement instructions.

Operation / Repair Parts 6

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Sump Pit

Check Valve (Install Vertically)

Basement Floor

Discharge Pipe

Lift

Figure 12 – LIFT: Lift is the vertical distance the pump actually lifts water.The higher the lift, the lower the flow.

NOTE: The friction caused by water running

through the pipe will also, on longer pipe runs, reduce the flow.

PARTS BREAKDOWN

5947 0209

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Performance / Troubleshooting 7

SYMPTOM PROBABLE CAUSE(S) CORRECTIVE ACTION

Pump won’t start or run. Pump is not plugged in. Make sure the pump is plugged into a proper outlet.

Blown fuse. Replace the fuse with a fuse of proper size. Low line voltage. Check the size of the wiring on the circuit feeding the pump

and from the main switch on the property. If everything is OK,

contact your power company or hydro authority. Defective motor. Replace the pump. Defective float switch. Replace the float switch. Clogged or jammed Impeller. If the impeller won’t turn, unplug the pump, remove the lower

pump body, and locate the source of the binding. Replace

the impeller if necessary.

Pump starts and stops Backflow of water from piping. Install or replace the check valve. too often.

Faulty switch. Replace the switch.

Pump won’t shut off. Defective switch. Replace the switch, after first wiping and checking that switch

is functional. Restricted discharge Unplug the pump, remove it from the sump, and clean the

(obstacle or ice in the piping). pump and piping. Restricted intake screen. Unplug the pump, remove it from the sump, and clean the

intake screen and impeller.

Pump operates but Low line voltage. If the voltage is below 110 volts, check the size of the wiring delivers little or no water. from the main switch on the property. If OK, contact your

power company or hydro authority. Debris caught in the impeller. Remove the pump and clean out the impeller. Worn or defective parts or Clean the impeller if it’s plugged; replace the impeller if

plugged impeller. necessary; otherwise replace the pump. Check valve installed without Drill a 1/8" (3mm) dia. hole between the pump discharge and

vent hole the check valve (1-2" above the pump discharge and below

the waterline). Restricted intake screen. Remove the pump and clean out the intake screen. Check valve is installed either Be sure the check valve is installed correctly (the flow arrow

backward or upside down. should point

away

from the pump).

TROUBLESHOOTING CHART

Risk of electrical shock. Unplug the pump before touching it or servicing it.

GPH AT TOTAL FEET OF LIFT (See Figure 12)

Model 5 ft. 10 ft. 15 ft. 20 ft.

CAPACITY GALLONS/HOUR

3989 4,700 4,100 3,500 2,820 29’

No flow

at height

shown

below

PERFORMANCE

Individual *Switch Setting

Motor Branch in inches

Motor Full Load Circuit Water Level For:

Model HP Amps Req.(Amps) On Off

3989 3/4 7.7 15 8-1/2" 4"

ELECTRICAL & SWITCH SPECIFICATIONS

First: Turn off power to the pump, disconnect the

discharge piping, and lift the pump out of the sump BY THE HANDLE ON TOP OF THE MOTOR (not by the cord).

Step 1: Remove the three screws holding the motor to the base and lift the motor off the base.

Step 2: Hold the motor shaft with a screwdriver and unscrew the impeller as shown.

NOTE: The impeller has a left-hand thread, so it loosens to the right ( ).

Step 3: Thread the new impeller onto the motor shaft as shown (left-hand thread – tightens to the left ).

Step 4: Re-mount the motor on the base. Be sure to mount it so that the switch is clear of the discharge and all other obstructions in the sump.

Last: Run the pump through one complete cycle after it is assembled and reinstalled. It should operate correctly and you should not hear any sounds of scraping or dragging from the pump.

PS5-35P

4831 0205

PS5-35P

4832 0205

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Impeller Replacement 8

Warranty 9

RETAIN ORIGINAL RECEIPT FOR YOUR RECORDS.

LIMITED WARRANTY

SIMER warrants to the original consumer purchaser (“Purchaser” or “You”) of its products that they are free from defects in material and workmanship for a period of twelve (12) months from the date of the original consumer purchase.

If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at SIMER’s option, subject to the terms and conditions set forth below. The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of product only – Purchaser pays all removal, installation, labor, shipping, and incidental charges.

For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact SIMER Customer Service at 1-800-468-7867 / 1-800-546-7867.

Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it was purchased immediately after the discovery of any alleged defect. SIMER will subsequently take corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty expires.

SEWAGE PUMPS

DO NOT return a sewage pump (that has been installed) to your retail store. Contact SIMER Customer Service. Sewage pumps that have seen service and been removed carry a contamination hazard with them.

If your sewage pump has failed:

• Wear rubber gloves when handling the pump;

• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;

• Dispose of the pump according to local disposal ordinances.

Exceptions to the Twelve (12) Month Limited Warranty

Product Warranty Period

BW85P, CM10, CMK, M40, M40P 90 days

2300, 2310, 2330, 2520ULST, 2943, 2955, 2956, 2957, 2960, 5023SS, A5500 2 Years

4” Submersible Well Pumps, 2945, 2958, 2975PC, 2985, 3075SS, 3983, 3984 3 Years

Pre-Charge Water System Tank, 3985, 3986, 3988, 3989 5 Years

3963, 3995, 3997 Lifetime

General Terms and Conditions

You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not apply to the following: (1) acts of God; (2) products which, in SIMER’s sole judgement, have been subject to negligence, abuse, accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.

This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products. SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES,

INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from state to state.

SIMER • 293 Wright St., Delavan, WI U.S.A. 53115

Phone: 1-800-468-7867 • Fax: 1-800-390-5351

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