Silex Technology WNDCTII Users Manual

(For use with TROY WindConnect II Printer Adapters with Bluetooth® Technology)

NOTE: For best results, view this document using Adobe Acrobat Reader 5.0 or higher.

Open the Adobe Acrobat Reader navigation pane to use the links for this document.

NOTE: The X3 version of this document does not contain any links in the navigation pane.

The final copy will contain these links for the reader

Document #40xxx-110 Rev. X3

WindConnect II User’s Guide

.

Electromagnetic Specifications

For electromagnetic specifications, refer to Appendix B in this User’s Guide.
Safety Considerations
Prior to the installation and use of this product, review all safety markings and instructions. Do not proceed beyond a WARNING or CAUTION

notice until you have understood the hazard and have taken appropriate steps.

Notice

TROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF THIS PRODUCT
FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in this manual or for any damages resulting from loss of use,
data profits, or any incidental or consequential damages arising from the use of TROY products or services.

Trademarks

Windows is a trademark of Microsoft Corporation. TROY is a registered trademark of TROY Group.

Warranty

The TROY printer adapters are warranted to be free of defects in materials and workmanship for a period of five years. This period begins upon
the date of shipment if the hardware is installed by the Purchaser, or upon installation if the Hardware is installed by TROY. During the warranty
period, TROY will repair or replace the unit at no charge provided it is returned to TROY with the freight pre-paid. The warranty on repaired
products or replacement products is 30 days or the last day of the warranty of the original defective product, whichever is longer. This warranty
does not apply if the product has been damaged by accident, misuse, natural catastrophe, modification, improper service, or conditions resulting
from causes external to the product. The warranty shall be void if the TROY serial numbers have been removed.

Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied,
disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.

TROY Group, Inc.
2331 S. Pullman Street
Santa Ana, CA 92705
TEL: [phone]
[phone]
FAX: [phone]
http://www.troygroup.com
[e-mail]

© Copyright 1992-2003 TROY Group, Inc.
Printed in the United States of America

Table of Contents

Section 1 – Introduction

Overview...............................................................................................................................................1-1

Package Contents ................................................................................................................................1-2

Windows System Requirements.........................................................................................................1-2

PDA System Requirements.................................................................................................................1-3

About This User’s Guide ....................................................................................................................1-3

Section 2 – Hardware Installation Procedures

Before You Begin.................................................................................................................................2-1

Handling Precautions..........................................................................................................................2-1

Printer Adapter Components.............................................................................................................2-2

Installing the Hardware on the USB or Parallel Port......................................................................2-3

Verifying Successful Installation........................................................................................................2-4

Verifying the Connection to the Printer............................................................................................2-4

Section 3 – Printing to Your Bluetooth-Enabled Printer

Configuring a Windows Printer Port Using HCRP.........................................................................3-1

Configuring a Windows COM Port Using SPP................................................................................3-2

Setting Up a Printer for Use with the Printer Adapter....................................................................3-3

How to Set Up and Print from Windows XP..................................................................................3-10

Moving the Printer Adapter to Another Printer............................................................................3-13

Printing the First Job........................................................................................................................3-14

Printing Additional Jobs...................................................................................................................3-16

Configuring Other Devices Using SPP............................................................................................3-16

Printing Requirements for Other Devices.......................................................................................3-16

Printing From a PDA, Mobile Phone, or Camera Enabled with Bluetooth Technology............3-17

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #50xxx-110 Rev. X3 TOC-1

Table of Contents

Section 4 – Configuring Your Printer Adapter

Overview...............................................................................................................................................4-1

Summary of Configuration Steps ......................................................................................................4-1

Installing the TROY Configuration Utility.......................................................................................4-1

Using the Configuration Utility..........................................................................................................4-2

Section 5 – Troubleshooting

Verifying Setup....................................................................................................................................5-1

Verifying Printer Operation...............................................................................................................5-1

Verifying Connectivity Using Bluetooth Technology.......................................................................5-2

Troubleshooting by Symptom............................................................................................................5-3

Self-Test Page Example.......................................................................................................................5-6

LED Status Indicators.........................................................................................................................5-7

Test Button Sequences ........................................................................................................................5-8

Section 6 – Where to Get Help

Customer Support Options.................................................................................................................6-1

Worldwide Web Support....................................................................................................................6-1

Contacting TROY................................................................................................................................6-1

Appendix A – Product Specifications
Appendix B – Safety and Regulatory Notices
Appendix C – Glossary

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #50xxx-110 Rev. X3 TOC-2

Section 1 Introduction

Overview

The TROY WindConnect II printer adapter with Bluetooth® technology is a wireless print device that (depending
on the model purchased) plugs directly into the USB or parallel port of your printer. By using the WindConnect
II, you can conveniently print from a desktop or laptop computer and other devices that use Bluetooth
technology without using a cable. Please refer to the Quick-Install Guide provided in the product package for
hardware setup information. For additional information on this product, visit the TROY web site at

www.troygroup.com

This manual covers installation and configuration of the WindConnect II for use with computers, pocket PCs
(PDAs), or mobile phones that have either embedded Bluetooth technology or are equipped to use an external
adapter that uses Bluetooth technology. A troubleshooting section is also provided in the event that your
WindConnect II does not perform as specified.

The WindConnect II supports the following profiles:

 Serial Port Profile (SPP)
 Object Push Profile (OPP)
 Hardcopy Cable Replacement Profile (HCRP)
 Basic Printing Profile (BPP)

.

 Basic Imaging Profile (BIP)

The WindConnect II can be used with devices that use Bluetooth technology and support one of these profiles.

NOTE: The BPP and BIP profiles are supported on selected printers (refer to the TROY web site at
http://www.troygroup.com).

NOTE: Some sending devices will automatically time out after a few minutes of inactivity. Other sending
devices will keep the connection active until forced to disconnect.

IMPORTANT
sending device.

: Other users will not be able to use the WindConnect II while the connection is active with your

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 1-1

Section 1 Introduction

Package
Contents

 TROY WindConnect II printer adapter with Bluetooth technology
 Power supply module

Windows

®

System
Requirements

 USB cable (for USB versions only)
 Quick-Install Instructions (provided in the product package)
 TROY WindConnect II Installation CD
 Warranty Card

NOTE: All discussions, procedures, and other material in this manual concerning connection and communication
between devices, are referring to devices and software that use Bluetooth technology.

To print from a Windows-based PC, the following is required:

 A PC equipped with a USB or PCMCIA card that uses Bluetooth technology. For a list of compatible

USB, PCMCIA and PC adapter cards, visit the TROY web site at http://www.troygroup.com

 Vendor-supplied software for your USB or PCMCIA adapter card that supports one or more of the

supported profiles (OPP, BIP, BPP, HCRP, or SPP) is required to run your PC with the WindConnect II.

To optionally configure the WindConnect II settings using the provided TROY Configuration Utility, your system
should include the following components:

 A PC with a 133 MHz or higher processor

.

 Microsoft Windows 98SE, ME, 2000, or XP operating system
 At least 64 MB of RAM (memory)
 At least 10 MB of free hard disk space to install the software
 A CD-ROM drive (to load the software)

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 1-2

Section 1 Introduction

PDA System
Requirements

About This
User’s Guide

For information on printing to the WindConnect II from a Pocket PC operating system or a Palm OS-based PDA
(Personal Digital Assistant), refer to the information provided in this user’s guide or visit the TROY web site at

http://www.troygroup.com

.

This user’s guide contains information on system requirements, important safety tips, and instructions on the
following:

 Installing the WindConnect II hardware
 Installing the WindConnect II Configuration Utility
 Configuring the WindConnect II using the Configuration Utility and software for Windows
 Using the WindConnect II with a Microsoft Windows system
 Using the WindConnect II with other devices that use Bluetooth technology such as mobile phones,

PDAs, and digital cameras.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 1-3

Section 2 Hardware Installation Procedures

Before You
Begin

Handling
Precautions

The TROY WindConnect II printer adapter with Bluetooth technology is preconfigured at the factory to allow you
to print right out of the box without having to first configure the device. Optionally, you can reconfigure the
device (change the device name, enable/disable the discovery feature, select security features, and update the
device’s firmware) at any time using the provided Configuration Utility (refer to Chapter 4 – Configuring Your
Printer Adapter in this user’s guide for more information).

Before installing the WindConnect II, make sure your printer functions properly. The WindConnect II supports
either a parallel or USB connection to your printer, depending on the model of WindConnect II purchased.
Ensure that you have properly installed your adapter and sending device software on the device as described in
the documentation that came with the device.

: To view a list of supported printers and Bluetooth clients, visit the TROY web site: www.troygroup.com.

NOTE

The printer adapter is designed to withstand normal handling procedures, but reasonable precautions should be
exercised during installation, particularly with regard to static discharge. Ensure that you are adequately
grounded by touching an unpainted metal portion of the printer chassis while installing the printer adapter.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 2-1

Section 2 Hardware Installation Procedures

Printer
Adapter
Components

The TROY WindConnect II hardware includes the following components:

 Power connector – The power supply cable plugs into this connector.
 Test button – Pressing this button for approximately one second will print a test page on the printer.

Pressing this button for at least five seconds will cause the printer adapter to enter the configuration
mode. Holding down the test button while simultaneously applying power to the device will restore the
printer adapter to factory default settings.

 LED status indicators – A blue LED (Light Emitting Diode) is used to indicate connectivity and activity

status using Bluetooth technology. A bi-colored (amber/green) LED is used to indicate the operational
status of the printer adapter. A green color indicates a ready state, and an amber color indicates an error
condition. When in the configuration mode, the bi-colored LED will cycle between amber and green.
Refer to Chapter 5 – Troubleshooting in this user’s guide for detailed LED status light descriptions.

 USB port – This port is used for connecting the printer adapter to a USB printer. Refer to Chapter 4 –

Configuring Your Printer Adapter for instructions on how to use the USB port (USB model only).

 Parallel Port – This port is used for connecting the printer adapter to the parallel port of a printer

equipped with a 25-pin Centronics interface (parallel model only).

NOTE: If the parallel port version of the WindConnect II does not match up to the parallel port on your printer, you
may need an IEEE 1284 B-female to C-male cable adapter to connect the printer adapter to the parallel port of your
printer. The cable adapter can be ordered on the web at the following web sites or other web sites you may prefer
(www.pccables.com

, or www.blackbox.com).

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 2-2

Section 2 Hardware Installation Procedures

Installing the
Hardware
onto the USB
or Parallel
Port

1. Depending on your model of printer adapter, connect the WindConnect II directly to either the USB or IEEE
1284-compliant parallel port of the printer as shown below.

• If you connect the WindConnect II to the parallel port, be sure to secure the metal locking clasps

located on each side of the parallel connector to prevent the device from being accidently
disconnected.

• If you connect the WindConnect II to the USB port of the printer, use the supplied Velcro tabs to

attach the printer adapter to the printer or other convenient surface.

2. Plug the power supply module into a suitable AC wall outlet, and then plug the power supply cable into the
WindConnect II as shown. When power is applied to the WindConnect II, the blue and green LEDs will blink
three times simultaneously as it performs self-checking diagnostics. Refer to Chapter 5 – Troubleshooting
in this user’s guide for detailed LED status light descriptions.

NOTE: Some printers supply 5 volts on pin 18 of the parallel port, which can be used to power the printer
adapter without the need for an external power supply. Refer to the owner’s manual that came with your
printer. If you are using the USB connection, the external power supply is required.

Installing the WindConnect II onto the parallel port Installing the WindConnect II using the USB connection

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 2-3

Section 2 Hardware Installation Procedures

Verifying
Successful
Installation

Verifying the
Connection
to the Printer

After the WindConnect II is attached to the printer and powered ON, it will perform a brief startup sequence:

1. The bi-colored LED (amber) and the blue LED will blink three times simultaneously.

2. The bi-colored LED will alternately blink amber and green twice. The blue LED will not illuminate.

3. The bi-colored LED will illuminate green continuously, and the blue LED will blink continuously, indicating

a ready state. After connectivity has been established, the blue LED will illuminate continuously.

NOTE

: If the bi-colored LED does not illuminate green continuously after the device has finished its startup

sequence, then there may be an error. Refer to Chapter 5 – Troubleshooting in this user’s guide for help.

To verify the connection, make sure that both the WindConnect II and the printer are powered on and ready. If
the printer adapter has detected the printer and successfully set up communication with it, the green LED will
illuminate continuously. If the bi-colored LED remains amber, refer to Chapter 5 – Troubleshooting in this
user’s guide.

Then print a test page by momentarily pressing the test button on the WindConnect II for approximately one
second. If the test page prints successfully, then the WindConnect II is ready to print, providing that the client
computer and sending device are ready to print.

If the test page does not print, first check to make sure the WindConnect II is securely connected to the printer.
Also, make sure that the printer is operating properly and has a sufficient supply of paper and toner or ink.
Switch the WindConnect II off and then on again, and then try printing the self-test page again by pressing the
test button for approximately one second. If you cannot print a test page, refer to Chapter 5 – Troubleshooting
in this user’s guide.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 2-4

Section 3 Printing to a Printer Using Bluetooth Technology

Configuring a
Windows
Printer Port
Using HCRP

If you are using a PC-compatible computer with a PCMCIA card or USB adapter that has built-in Bluetooth
technology, you will need to setup your system for printing as follows:

1. Create a virtual printer port using the software provided with your PCMCIA card, USB adapter, or built-in
adapter.

2. Use the discovery program provided with your PCMCIA card, USB adapter, or built-in adapter to search for
the WindConnect II (refer to the documentation provided with your device for additional information and
available services). In some cases, you can assign a static printer port that your WindConnect II HCRP
(Hardcopy Cable Replacement Profile) service will use. Otherwise, the discovery program will automatically
assign an available printer port. Make a note of this printer port for the next step.

3. Set up the driver using the printer port assigned from Step 2.

4. Establish a connection with the WindConnect II’s HCRP service. A successful connection is usually
indicated with an icon on the service (depending on your software), and a window will appear, designating
the printer port that the connection is using. The blue LED on the WindConnect II will change from blinking
to solid when a connection is established.

NOTE: If the security option is enabled in the WindConnect II, you may be required to provide a PIN (Personal
Identification Number) before a connection is established. If a passkey is required, a passkey screen will
appear, prompting you to enter the appropriate passkey. After the correct passkey is entered, a connection is
established, and Windows will remember the successful authentication, making it unnecessary to re-enter the
passkey for subsequent connections. If an incorrect passkey is entered, the connection attempt will fail, and
the utility will return to its initial state. If the utility is unable to establish a connection with the print adapter, an
error message will be displayed, and the main window will default to its initial state. If you forgot your
passkey, perform a cold reset to restore the device to factory default conditions (no passkey) by removing
power from the device, pressing and holding the test button while reapplying power to the device. The blue
LED on the WindConnect II will illuminate when a connection is established.

5. Proceed to the section entitled “How to Set Up and Print” in this chapter.

NOTE: The WindConnect II should automatically time out after one minute of inactivity.
NOTE

: If your software does not support HCRP, you must configure your software to use the Serial Port Profile

(SPP), which functions as a virtual COM port, to print.

If your software supports printing with HCRP, use that method (refer to your software vendor’s instructions).
Most applications that use Bluetooth technology support printing using SPP. If you software does not support
HCRP, use the instructions on the following page for printing using SPP.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 3-1

Section 3 Printing to a Printer Using Bluetooth Technology

Configuring a
Windows
COM Port
Using SPP

If you are using a PC-compatible computer with a PCMCIA card or USB adapter that has built-in Bluetooth
technology, you will need to setup your system for printing as follows:

1. Create a virtual COM port using the software provided with your PCMCIA card, USB adapter, or built-in
adapter.

2. Use the discovery program provided with your PCMCIA card, USB adapter, or built-in adapter to search for
the WindConnect II (refer to the documentation provided with your device for additional information and
available services). In some cases, you can assign a static COM port that your WindConnect II serial port
service will use. Otherwise, the discovery program will automatically assign an available COM port. Make a
note of this COM port for the next step.

3. Set up the driver using the COM port assigned from Step 2.

4. Establish a connection with the WindConnect II’s serial port service. A successful connection is usually
indicated with an icon on the service (depending on your software), and a window will appear, designating
the COM port that the connection is using. The blue LED on the WindConnect II will change from blinking to
solid when a connection is established.

NOTE: If the security option is enabled in the WindConnect II, you may be required to provide a PIN (Personal
Identification Number) before a connection is established. If a passkey is required, a passkey screen will
appear, prompting you to enter the appropriate passkey. After the correct passkey is entered, a connection is
established, and Windows will remember the successful authentication, making it unnecessary to re-enter the
passkey for subsequent connections. If an incorrect passkey is entered, the connection attempt will fail, and
the utility will return to its initial state. If the utility is unable to establish a connection with the print adapter, an
error message will be displayed, and the main window will default to its initial state. If you forgot your
passkey, perform a cold reset to restore the device to factory default conditions (no passkey) by removing
power from the device, pressing and holding the test button while reapplying power to the device. The blue
LED on the WindConnect II will illuminate when a connection is established.

5. Proceed to the section entitled “Setting Up a Printer for use with the Printer Adapter” in this chapter.

NOTE: The WindConnect II should automatically time out after one minute of inactivity.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 3-2

Section 3 Printing to a Printer Using Bluetooth Technology

Setting Up a
Printer for
Use with the
Printer
Adapter

Use the following steps to install and connect to a printer using the Serial Port Profile. Be sure to use the COM
port designated by your sending device’s software.

1. From the Windows desktop, click on Start, Printers and Faxes to open the printer and faxes manager
window.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 3-3

Section 3 Printing to a Printer Using Bluetooth Technology

Setting Up a
Printer for
Use with the
Printer
Adapter
(cont.)

2. Click on Add a printer to launch
the Add Printer wizard. Click on
Next to continue.

WindConnect II Printer Adapter with Bluetooth Technology User’s Guide -- Document #40xxx-110 Rev. X3 3-4