SII IP-7700-20, IP-7700-21 Quick Reference Manual

29

ENGLISH

Select the language of messages used for LCD.

 

#LANGUAGE
>ENGLISH

<Parameter (choice input)>

JAPANESE

The LCD message is displayed in Japanese.

ENGLISH

The LCD message is displayed in English.

FRENCH

The LCD message is displayed in French.

ITALIAN

The LCD message is displayed in Italian.

GERMAN

The LCD message is displayed in German.

SPANISH

The LCD message is displayed in Spanish.

PORTUGUESE

The LCD message is displayed in Portuguese.

Table of Contents

Appearance / Name and function of each part 30

Printer front (takeup side) 30

Printer rear (supply side) 31

Printer heater unit 32

Operation panel 32

Media installation and removal ……………… 34

Roll media installation procedure 34

Procedure to install general roll media to the take-up

reel unit 38

Procedure to remove media from the printer 40

Ink pack installation and replacement ……… 42

Ink pack installation/replacement procedure 42

Waste ink bottle installation and replacement 43

Procedure when the waste ink bottle becomes full 43

Procedure when no waste ink bottle is installed 43

Replacing the wiper blade …………………… 44

Print head cleaning …………………………… 45

Periodic maintenance ………………………… 46

Menu Tree ……………………………………… 50

Setting items …………………………………… 51

Troubleshooting ……………………………… 54

When an error message is displayed ………… 55

Service call errors 55

Operator call errors 55

When a warning message is displayed ……… 56

Ç

PRINTER SETUP

È

Å

ADJUST HEATER

Æ

IP-7700-20/21

Quick Reference Guide

ENGLISH

30

Appearance / Name and function of each part

This section shows the printer appearance and describes the name and function of each component.

Printer front (takeup side)

1

2

3

3

5

6

7

8

9

3

Unlock

(OFF)

Lock
(ON)

7

#

@

0

!

4

1

Operation panel

Provided with LEDS and LCD to display printer status and keys to set functions.

2

Ink box cover

An inlet to set ink (Note: Displayed as “INK COVER” on the LCD.)

3

Tension bar guide

The guide of bar to apply tension to the media

4

Caster

Unlocked to move the printer and locked to immobilize it.

5

Pressure control knob

A knob to switch the media press force

6

Front cover

Must be closed during printing.

7

Waste ink bottle unit

A unit to contain a waste ink bottle

8

Cap cover

Opened when cleaning the capping unit or replacing the wiper blade.

9

Wipe cover

Opened when maintaining the print head (replacement/height adjustment).

0

Take-up direction switch

A switch to select media takeup direction

!

Media feed switch
Take-up reel switch

A switch to feed media automatically

A switch to wind media automatically

@

Media dryer fan

A fan to dry ink after printing.

#

Protection bar

A bar to protect media surface just after the print.

31

ENGLISH

Printer rear (supply side)

(

)

$^%

&

*

­=

q

$

Printer power inlet

%

Printer power switch

^

Heater power inlet

&

Heater power switch

*

USB connector

Connected to the printer server.

(

Subcartridge

An auxiliary ink for printing even during replacement of ink

)

Take-up reel switch
Media feed switch

( P.37)

-

Pressure control knob

=

Scroller flange

( P.34)

q

Peel roller

( P.37)

32

Operation panel

The keys, LEDs and LCD are laid on the operation panel of the printer as shown below. In addition, the operation panel is also

equipped with a buzzer function for attention in case an error occurs or an invalid input is entered.

4

LCD Indicates printer status and menus.

B

2

3

Power switch

A

D

C

E

OK

MENU ONLINE

HEATER CANCEL

Printer heater unit

This printer is equipped with three heaters for ink fusing and image quality stabilization.

Media

Head

1

Supply side

(rear)

Takeup side

(front)

1

LEDs
Indicate printer status with ON, OFF,
and blinking.

Keys
Used for menu operation and other
purposes of the printer.

5

Buzzer

1

Preheater (rear)

Preheats media.

2

Print heater (front)

Penetrates ink into media to fuse the ink.

3

Afterheater (finishing)

Dries ink to stabilize print quality.

- These three heaters are controlled independently.
The temperature of each heater can be controlled from

the operation panel and the host PC (RIP).

WARNING

-Do not touch these heaters to avoid burn as they
become hot.

2

3

33

ENGLISH

 Name and function of LCD, LEDs, and keys

No. / Classication

Name Function

1

LED

A

Data LED

(Green)

Indicates data reception state.

-Blink: Receiving data from the host computer.

-OFF: No receiving data from the host computer.

B

Error LED (Orange)

Indicates whether an error has occurred.

-ON: An error has occurred.

-Blink: Warning state.

-OFF: Normal (no error)

C

Ink LED

(Green)

Indicates whether ink is remaining.

-ON: Ink of all colors is present.

-Blink: Ink near-end (Ink of any color is little.)

-OFF: No ink.

D

Media LED (Green)

Indicates whether media is remaining.

-ON: Media is present (Either roll media or cut-sheet media is
loaded.)

-Blink: Take-up reel unit's operation was suspended.

-OFF:

No media (Neither roll media nor cut-sheet media is loaded.)

E

ONLINE LED (Green)

Indicates online or offline state of the printer.

-ON: Online

-Blink: Online pause mode

-OFF: Offline

2

Key

ONLINE key Used to select online or offline of the printer.

MENU key Used for auxiliary parameter input (switching menu layer display).

CANCEL key Used to cancel entered parameters.

OK key Used to fix the selected menu and parameters.

HEATER key Used to enter heater control menu.

key

Used to select a menu group and switch menu (selection,
increment/decrement of value)

key

key

key

3

Power switch

Power switch Used to turn on or off the power of the printer.

4

LCD

LCD

Displays messages and status of the printer in alphanumeric characters,
KANA characters and symbols (20 characters × 2 lines). The menu
adopts a layered structure. Each menu can be accessed with the S, T,

W

, and X keys.

5

Buzzer

Buzzer

Sounds when an error occurs or when invalid key operation is made or
when the print head is not capped in the daily maintenance.

3434

Media installation and removal

1

Put the media on the table.

If you want to use a dolly, contact us. We have a
recommend product.

2

Insert the scroller shafts into the paper tube.

Scroller shaft

Roll spacer

Note

-Adjust the position of the roller shaft so that the roll
spacer is positioned at the center of the media roll.

3

Install the scroller ange into each end of the

media roll.

(1) Insert the scroller ange into each edge of the paper

tube.

Scroller ange

Roll media installation procedure

The installation method of the scroller flange varies with the type, weight and take-up direction of the media. See the tables

below to install the scroller flange correctly.

General media Vinyl chloride media

Flange spacer

Required Not required

(2) Insert the ange spacer between the scroller ange

and the media roll.

Flange spacer

(3) Push the scroller ange until it stops and turn the handle

clockwise until the ange is xed to the paper tube.

Scroller ange

Handle

(4) Remove the ange spacers.

35

ENGLISH

4

Attach the scroller shaft clip.

(1) Slip the scroller shaft clip on the scroller shaft.

(2) Turn the knob to x the scroller shaft.

Knob

Scroller shaft clip

ll

l

2

1

5

Install the media roll tted with the scroller
anges into the printer roller groove properly.

Printer rear (supply side)Printer re

a

Roller groove

Scroller ange

6

Cap side

Wiper side

Install the ange holders.

7

Remove the protection bar and open the front
cover.

Front cover

Protection bar

8

Move the media edge guards to each side so
that they are not under the media.

Media edge guards

9

Rotate the pressure control knob in the arrow
direction to raise the pressure roller.

Takeup side Supply side

or

Pressure control knobs

10

Insert the media end into the paper feeder
while smoothing out the media by hand to
prevent wrinkles.

Printer rear

Paper feeder

If it is hard to insert the media end into the paper
feeder due to a curl of the media, interpose an interleaf
and insert the media end under the interleaf as shown
in the gure.

-Up curl - Down curl

36

11

Feed the media until the media end almost
reaches the oor.

In this state, smooth out the media toward the both
sides on the platen to make the media center tense.

Platen

Note

-If the media is set with a distortion or wrinkles, this may cause a
media jam or skew.

12

Feed back the media to the top of the front
paper guide.

Front paper guide

Feed back the media while pressing the center of
the media gently at the supply side.

NOTICE

-Step 12 is important to set the media properly.

13

Takeup side

Supply side

or

Pressure control knobs

Rotate the pressure control knob in the arrow
direction to lower the pressure roller.

14

Set the media edge guards and close the front
cover.

CHECK EDGE GUARD
*OK?

Check that the media edge guards are not under the
media or thick media is not caught by inserting it
forcibly. After conrming visually that the media edge
guards are properly set, press the

key.

15

Select roll media or cut-sheet media.

ROLL/SHEET:SHEET

SELECT MEDIA
ROLL/SHEET:ROLL

Either [roll] or [sheet] can be selected with the key
or key.
Here, select [roll] and press the key.
(To return to the media selection, press the

CANCEL

key.)

16

Select the type of media.

Select the registered type of media with the and

keys and press the key.

MEDIA:TYPE02

SELECT MEDIA
MEDIA:TYPE02

To register new media

[NEW MEDIA ENTRY] is displayed at the end of the registered
media.
Press the

key to enter MEDIA REG MENU.
The media registration procedure is the same as the registration
from the registration menu.

Press the

key to return from the media registration menu to
the media type selection menu.
To return to the value before input, press the

CANCEL

key.

MEDIA:TYPE02

SELECT MEDIA
MEDIA:TYPE02

(The registered media is displayed.)

SELECT MEDIA
NEW MEDIA ENTRY

(Enter the media registration menu.)

37

ENGLISH

17

Enter the remaining media.

Enter the remaining roll media loaded on the printer.

SET REMAINING MEDIA
*XXXm

Note

-After installing the media, check whether the media on the
platen has no oat or wrinkles.

18

This sign is displayed when the slack is
insucient.

-In case of use of sheet media, this message is not
displayed.

-If the media slackness is insufficient, the next
operation will not be started.

CHECK
SLACKEN MEDIA

19

Press the tension bar to the peel roller’s upper
part. Then create a slack between the platen
and the peel roller, by carrying the tension
bar to the rear side of the peel roller with a
supply-side feed switch.

Switch

Tension bar

Tension bar

Adjust the tension bar length and decide whether to
attach a ange or not, depending on the type and
width of the media.

Examples of tension bar combinations

Size used Tension bar length

L 48 inches (123 cm)

L, S 64 inches (164 cm)

L, S, S 80 inches (204 cm)

<General media in TENSION winding mode>

Put a tension bar suitable for the media width.
Usually put a tension bar suitable for the media width with a
few exceptions.

<General media without take-up reel unit>

Put a tension bar which is half the width of the media.

<Vinyl chloride media>

Put an L (light) size tension bar.

Peel roller

Scroller ange

Supply-side slack sensor

Slacken o to a level lower than the supply-side slack sensor.
When the slack reaches the sensor detection area, the
operation panel blips.

Note

-Be sure to rotate the panel with the supply-side feed switch.
Do not rotate the peel roller manually, or the printer may be
damaged.

20

Check the media setting.

Press the key.

SET MEDIA
*OK?

PREPARING MEDIA
PLEASE WAIT

Note

-Rewind the printer's media completely at the end of the day. The
PVC media installed and left for a night on the printer may cause
media jam.

3838

Procedure to install general roll media to the take-up reel unit

1

Prepare a paper tube and attach it to the
scroller anges.

(1) Insert a scroller anges into each edge of the paper

tube.

Scroller ange

Paper tube

(2) Insert the ange spacer between the scroller ange

and the media roll.

Note

-When PVC media is used, push the scroller ange until it
stops without inserting the ange spacer.

-The ange spacer should be inserted to the position
indicated by the line B.
Be careful not to deform it by applying too much force.

A

B

(3) Push the scroller ange until it stops and turn the

handle clockwise until the ange is xed to the paper
tube.

Scroller ange

Handle

(4) Remove the ange spacers.

2

Set the take-up direction switch to OFF.

Note

-If the printer processing proceeds to the next step with the take­up direction switch set to ON, your hand may be caught as the
scroller is not secured.

Take-up direction switch

u Outer take-up

- OFF
v Inner take-up

3

Attach the scroller ange by tting it with the
roller groove of the printer.

Scroller ange

Roller groove

Note

-Hook the tension bar to the tension bar hook beforehand.



Tension bar hook

Tension bar

4

Feed the media with the FORM FEED MENU on
the operation panel to an extent where it can
be taken up.

OFF

39

ENGLISH

5

Paper tube

Tape

Install the drawn media to the paper tube.

(1) Check the take-up direction, remove the slack of the

media, and then make sure that the media is not
deviated on the supply side and the takeup side.

(2) With tape hold the media straight at the center, and

then at the rest six positions in the direction from the
media center to the media edge.

Inner take-up:

Media is taken up
with its print surface
comes inside.

Outer take-up:

Media is taken up
with its print surface
comes outside.

Note

-Be careful of the tape axing direction on the takeup side.

-If the media is set with a distortion or wrinkles, this may cause a
media jam or skew.

6

Set the take-up direction switch according to
the take-up direction.

Take-up direction switch

u Outer take-up

- OFF
v Inner take-up

7

Advance the media with the FORM FEED MENU
on the operation panel to wind it around the
paper tube by one turn. Then set the take-up
direction switch to OFF.

Note

-If the tension bar is attached without winding the media by
one turn, the tape will peel o.

8

Advance the media with the FORM FEED
MENU on the operation panel to an extent
where a slack can be created.

Be sure to create a sucient slack so that the tension
bar is placed at the bottom of the tension bar guide.

9

Open the tension bar guide’s cover.

10

Place the tension bar at the bottom of the
tension bar guide.

Note

-When the tension bar does not reach the tension bar guide’s
bottom, feed the media with the operation panel’s FEED menu.
Conrm that tension bar was placed securely at the tension bar
guide’s bottom.

11

Close the tension bar guide’s cover.

12

Press the take-up direction switch according to
the take-up direction.

Take-up direction switch

u Outer take-up

- OFF
v Inner take-up

Note

-If the media slack is secured excessively, the take-up reel unit may
keep winding the media for more than the prescribed time, and a
take-up timeout error occurs. In such a case, turn o the take-up
direction switch, and then press the switch again.

OFF

OFF

4040

<Media at the take-up side>

1

Turn o the take-up direction switch.

Take-up direction switch

u Outer take-up

- OFF
v Inner take-up

2

Open the tension bar guide’s cover.

3

Place the tension bar at the tension bar hook.
Detach the tension bar at the take-up sides.

In case of vinyl chloride media, this procedure is not
necessary at the take-up side, because no tension bar is
used there.

4

Open the front cover, and then cut the media.

Set the cutter to the cutter groove, and cut the media
along the grove.

Platen

Paper guide

Note

-A net is spread out on the feeding side and take-up side
paper guides, respectively so that the media will not
adhere to the guides.
Do not remove these nets.

- When cutting the media, be careful not to damage the
paper guide net.

-Pay attention not to drop the used media so as to avoid
messing up the oor.

Procedure to remove media from the printer

5

Set the printer to the oine state by pressing
the

ONLINE

key.

Ç

INK MEDIA REG

È

Å

MEDIA M.ADV

Æ

6

Press the key.

The TUR’s take-up switch is activated by selecting
media and setting the take-up direction switch to ON.

7

Rotate the scroller the wind switch at the
supply side to take up the media.

Take-up reel switch

8

Detach the protection bar.

Protection bar

9

Loosen the right and left knob screws next to
the movable media dryer fan.

Media dryer fan

Knob screw

10

Pull the media dryer fan toward you and turn
it upward 90 degrees.

Media dryer fan

Note

-When the media dryer fan is turned upward, it slightly goes down
and is xed. To return the fan to its original position, pull it up and
turn it toward you, and then push it and secure it with the knob
screws.

-Turn the media dryer fan carefully so that the pressure control
knob and surrounding sheet metals do not get hung up on the
media dryer fan connecting cable.

OFF

41

ENGLISH

11

Remove the tension bar from the tension bar
hook.

12

Loosen the knob screw of each tension bar
hook and extend it laterally.

Knob screw

Tension bar hook

13

Recommended dolly

Media

Set a dolly under the media and lift the media
to remove it.

<Media at the supply side>

1

Set the printer to the oine state by pressing
the

ONLINE

key.

Ç

INK MEDIA REG

È

Å

MEDIA M.ADV

Æ

2

Press the key.

The TUR’s take-up switch is activated by selecting
media.

3

Lift the slackened part and remove the tension
bar at the supply side.

Peel roller

Scroller

<Media in general>

Tension bar

<Vinyl chloride media>

Printer rear (supply side)

Peel roller

Tension bar

S size tension bar

ba

Switch

Caution

-Do not ratate the peel roller, or the printer may be
damaged.

4

Rotate the pressure control knob in the arrow
direction to raise the pressure roller.

Takeup side Supply side

or

Pressure control knobs

5

Rotate the scroller ange manually to take up
the media.

6

Remove the scroller ange of the printer.

Printer rear (supply side)

Scroller ange

rinter rear

42

Ink pack installation and replacement

1

Push the knob of the ink box cover to open the
ink box.

Knob

Ink box cover

2

Conrm the color of the ink pack to be replaced,
and pull the ink tray out of the printer.

Ink tray

3

Take the empty ink pack out of the ink tray.

If ink is not installed, go to step 4.
Push the two claws at the lower part of the plate of the
ink pack, and pull up the plate 1. Then remove the ink
pack from the hook of the ink tray 2.

1

2

Plate

Hook

Push two claws

Ink pack

Ink tray

e

Ink pack installation/replacement procedure

4

Take a new ink pack out of the box and set it in
the ink tray.

Hook the two holes at the end of the ink pack 1 on the
ink tray's two protrusion. Then insert the plate into the
ink tray until a click is heard 2.

2

1

New ink pack

Plate

Protrusion

Ink tray

5

Insert the ink tray into the slot of the printer.

Note

-Insert the ink tray as far as it will go.

-The location of ink tray is determined by color. Be sure to insert
each ink tray into the specied slot.

Ink tray

6

Close the ink box cover.

Ink box cover

7

Conrm that the ink pack replacement was
completed.

-When the replacement is successfully completed, the
printer returns to the online or offline state.

-If the replacement is not completed, an error message
appears. Retry the replacement procedure beginning
with step 1.

-While ink is remaining in the subcartridge even during
replacement of ink, print operation is performed.

Ink tray

Ink pack

43

ENGLISH

Waste ink bottle installation and replacement

Note

-Replace the waste ink bottle carefully not to bump your head on
the printer upper part.

1

Slide the lever up and lift the whole cap.

Tube

Lever

Waste ink bottle

2

The ink drips from the tube. Leave it for a while.

3

Remove the full waste ink bottle from the unit
paying attention not to spill the waste ink. Then
cap it and replace it with a new one.

4

Wipe o the spilt ink in the waste ink bottle unit.

5

Slide the lever up and install a new waste ink
bottle.

6

Lower the lever.

Tube

Lever

Waste ink bottle

Note

-Do not hit the external cover's upper part, or the waste ink
may spill.

7

The message to select the waste ink counter
reset (clear) is displayed.

#BOTTLE EMPTY?
*NO

,

#BOTTLE EMPTY?
*YES

8

Select "BOTTLE EMPTY? *YES" and press the

key.

Procedure when the waste ink bottle becomes full

Procedure when no waste ink bottle is installed

1

Conrm that the printer recognizes no waste ink
bottle with the guidance message is displayed.

BOTTLE OUT
INSTALL BOTTLE

2

Install a new waste ink bottle.

Refer to [Procedure when the waste ink bottle
becomes full].

3

Conrm the message to select the waste ink
counter reset (clear) is displayed.

#BOTTLE EMPTY?
*NO

,

#BOTTLE EMPTY?
*YES

4

Select "BOTTLE EMPTY? *YES" and press the

key.

44

Replacing the wiper blade

The following describes the wiper blade replacement procedure.

Replace the wiper blade when the replacement message appears or scratches are found in the daily inspection. Prepare the

tweezers supplied in the daily maintenance kit before replacing the wiper blade.

1

Open the front cover and wipe cover.

2

Nip the bottom edge of the wiper blade with
tweezers and release the hook of the plastic
projection.

3

Remove the wiper blade upward.

4

Nip the rubber of the new wiper blade with the
tweezers and insert it straight downward, and
install it by hooking the hole in the rubber to the
plastic projection.

Note

-When handling the wiper blade, do not touch its upper part by
hand or nip it with tweezers because the upper part directly
contacts with the print head.

5

Close the wipe cover and front cover.

Upper part

Rubber part

45

ENGLISH

Print head cleaning

The following two types of print head cleaning are provided. Use the suitable one.

Type of cleaning Usage

NORMAL ALL Recovery from missing dots

STRONG ALL Recovery from missing dots that are not rectified by [NORMAL ALL]

1

Set the printer to the oine state.
(Press the

ONLINE

key.)

Ç

INK MEDIA REG

È

Å

MEDIA M.ADV

Æ

2

Press the

MENU

key to display PH.REC

MENU.

Ç

INK MEDIA REG

È

Å

MEDIA M.ADV

Æ

MENU

Ç

REWIND FORM FEED

È

Å

PH.REC PH.MAIN

Æ

3

Press the key to enter the head cleaning

menu.

#PH RECOVERY
>NORMAL

Note

-If ink lling from the ink tray is not yet completed, the ink supply
menu is displayed instead of the cleaning menu.

-Prepare an ink pack and perform ink supply operation.

4

To change the parameter, press the key.

#PH RECOVERY
>NORMAL

5

Select the option for cleaning with the and

keys.

>STRONG

#PH RECOVERY
>NORMAL

6

Press the key.

#PH RECOVERY
*BOTTLE OK?

7

Select head numbers with the key or the

key, and reverse (display or non-display) the

selected head numbers with the

key or the

key.

#SELECT:87654321 FB
*BOTTLE OK?

Note

-The indicated head numbers denote the heads to be cleaned.

8

Press the key.

#PH REC XXXXXXXX
*BOTTLE OK?

XXX: Selected head numbers

9

Check visually that the waste ink bottle is not
full and press the

key once again.

#PH RECOVERY
*CLEANING XXX

XXX: This value is counted down every 10 seconds.

Note

-Print head cleaning takes several minutes.

-When the cleaning starts, the required time is displayed and
the time is counted down every 10 seconds.

10

Upon completion of the print head cleaning, the
cleaning process returns to step 3.

#PH RECOVERY
>NORMAL

11

Press the key to return to the oine state

(menu mode).

Ç

REWIND FORM FEED

È

Å

PH.REC PH.MAIN

Æ

46

Periodic maintenance

< Checking the wiper blade for contamination>

Visually check the wiper blade for contamination and

scratches.

If the wiper blade is scratched, replace it.

1

Open the front cover, and then open the wipe
cover.

2

Visually check the wiper blade for
contamination and scratches.

Wiper blade

Wiper blade

Note

-Check the level of the remaining wiper cleaning liquid. If
small amount of wiper cleaning liquid is remaining, replenish
it.

3

Close the wipe cover and the front cover.

<Replenishing wiper cleaning liquid>

When the remaining wiper cleaning liquid becomes little,

replenish it.

1

Open the front cover, and then open the wipe
cover.

2

Visually check the wiper cleaning liquid level
through the cleaning liquid port at the lower
right of the top face of the wipe unit.

Liquid level

Cleaning liquid port

If the liquid lever is below the top of the "¯" mark that
can be seen inside the cleaning liquid port, replenish
wiper cleaning liquid to a level below the top of the
"{" mark.

Wiper cleaning liquid

3

Close the wipe cover and the front cover.

<Cleaning the capping unit>

1

Attach the cleaning roller to the cleaning stick.

1

2

2

Set the printer to the oine state and press the

MENU

key to display PH.MAIN MENU.

Ç

INK MEDIA REG

È

Å

MEDIA M.ADV

Æ

3

Press the key to enter PH.MAIN MENU. The

cap cleaning menu is displayed.

#CAP CLEANING
>

4

Press the key. When the conrmation screen

appears, press the

key again.

The carriage moves.

#CAP CLEANING
>

#CAP CLEANING
*OK?

CARRIAGE MOVING
PLEASE WAIT

-When the carriage moves, the warning beeps.

47

ENGLISH

5

Open the front cover and then open the cap
cover.

OPEN COVER
CLEAN CAP

6

Soak the cleaning roller in the cap cleaning
liquid.

Note

-Do not soak the cleaning roller that once cleaned the cap in
the cap cleaning liquid bottle. The cap cleaning liquid will be
contaminated.

7

Clean the top surface of the cap by rolling the
cleaning roller.

1.

2.

Note

-The cleaning roller is intended for a single use only. Use a
new cleaning roller for each cleaning.

8

Close the cap cover and the front cover.

The print head returns automatically to the home
position.

Note

-Do not leave the print head away from the capping unit
unnecessarily. The print head dries, which may result in a
malfunction.

-If missing dots still occur even after the above cleaning is
performed, remove foreign matters and ink stains on the cap
with a cleaning swab dampened with cap cleaning liquid
while checking visually.

-Be careful so that the cap cleaning liquid does not adhere to
any part other than the cap.

<Replenishing spittoon absorber liquid>

1

Open the front cover, and then open the cap
cover.

2

Check the spittoon absorber liquid level in the
spittoon unit visually.

If the liquid level has become so low that the boss for
liquid quantity measurement is visible, rell the spittoon
absorber liquid up to the same level as the top of the
boss.

Spittoon unit

Liquid level

top of the boss

3

Close the cap cover and the front cover.

<Checking the waste ink bottle>

Check whether the waste ink bottle is full.

When it is full, replace it with a new waste ink bottle.

Roll the roller back and forth on each cap.

Then roll the roller back and forth 10 times on each
cap.

48

<Cleaning the carriage>

Some lint soaked with ink may be adhered to the head

guard and at the both sides of the head top section. Perform

cleaning to remove such lint frequently. Remove it carefully

as it may contaminate the surface of prints.

Wipe dust off the platen.

1

Set the printer to the oine state and press the

MENU

key to display PH.MAIN MENU.

Ç

REWIND FORM FEED

È

Å

PH.REC PH.MAIN

Æ

2

Press the key to enter PH.MAIN MENU. The

cap cleaning menu is displayed.

#CAP CLEANING
>

3

Press the key. When the conrmation

screen appears, press the

key again.

The carriage moves.

#CAP CLEANING
>

#CAP CLEANING
*OK?

CARRIAGE MOVING
PLEASE WAIT

-When the carriage moves, the warning beeps.

4

Open the front cover and then open the cap
cover.

OPEN COVER
CLEAN CAP

5

Remove the knob screw of the spittoon unit
and remove the spittoon unit.

Spittoon unit

Knob screw

Note

-The spittoon unit contains cleaning liquid. Be careful not to
spill it.

6

Soak the cleaning stick in the cap cleaning
liquid.

Note

-Do not soak the cleaning stick that you used for cleaning in
the cap cleaning liquid bottle. The cap cleaning liquid will be
contaminated.

7

Move the carriage manually to the position
where the spittoon unit was detached, and
clean the right and left sides of the top section
of the eight heads below the carriage, using a
cleaning stick.

Carriage

Dirt (gray parts)

Nozzle surface

<Head top section>

Note

-Do not rub the head nozzle surface with the cleaning stick.
It may cause a failure.

-The cleaning roller is intended for a single use only. Use a
new cleaning roller for each cleaning.

49

ENGLISH

8

Clean the head guard at the both sides of the
carriage using the cleaning stick.

Carriage

Head guard
(gray parts)

9

Move the carriage manually onto the platen
(left side) and secure the spittoon unit with the
knob screw.

Knob screw

Spittoon unit

10

Close the cap cover and then close the front
cover.

The carriage returns automatically to the home
position.

Note

-Do not leave the carriage away from the capping unit.
Finish the procedure above within five minutes and cap the
print head. Or the print head dries, which may result in a
malfunction.

<Cleaning the madia edge guard>

Note

-Perform the procedure below withe gloves on.

1

Open the front cover.

2

Dip a cleaning swab in the cap cleaning liquid.
Checking visually, scrub stains on the media
edge guard.

3

Clean the stains with a soft and clean cloth.

4

Close the front cover.

<Performing normal cleaning>

Select PH.REC MENU from the operation panel, and select

NORMAL ALL for cleaning.

<Performing nozzle print>

Select ADJUST MENU from the operation panel, and select

TEST PRINTS to perform the nozzle print.

Check for missing dots and incorrect print. The nozzle print

is also used to check the print head before the first print

everyday or after the head is moved out of the capping unit

for cap cleaning. If missing dots are found in the nozzle print,

perform the normal cleaning.

Note

-Do not leave the print head outside the capping unit. Finish
the nozzle print within five minutes and cap the print head.
After the nozzle print is completed, perform normal cleaning
for the print head.

50

ADJUST MENU

PRINTER MENU

SETUP MENU

HEATER MENU

PH.REC MENU

REWIND MENU

FORM FEED MENU

PH.MAIN MENU

MEDIA MENU

Menu Tree

Ç

INK MEDIA REG

È

Å

MEDIA M.ADV

Æ

Ç

REWIND FORM FEED

È

Å

PH.REC PH.MAIN

Æ

Ç

PRINTER SETUP

È

Å

ADJUST HEATER

Æ

XXX INK LEVELZZZ%
DATE:YY/MM/DD

ROLL(PAPER)
XXXmm

#SELECT MEDIA
>01:TYPE01

#SING. ADV
#EXECUTE >

REWINDING MEDIA

#PH RECOVERY
>NORMAL

FEEDING MEDIA

#CAP CLEANING
>

#CONFIG PRINT
>

#NOZZLE PRINT
#EXECUTE

#LANGUAGE
>JAPANESE

#HEATER STANDBY TIME
>30 min

PRINTER READY
ROLL:1625/PAPER

INK MENU

MEDIA REG MENU

M.ADV MENU

LCD display 1

LCD display 2

LCD display 3

To LCD display 1

MENU

MENU

MENU

MENU

51

ENGLISH

Setting items

INK MENU

Menu Outline of functions

XXX INK LEVELZZZ%
DATE:YY/MM/DD

INK LEVEL shows remaining ink. DATE shows the manufactured date of ink cartridge.

MEDIA MENU

Menu Outline of functions

ROLL(XXXXXX)
YYYmm

XXXXXX: Media name
YYYY: Media width

SHEET(XXXXXX)
YYYYmm

XXXXXX: Media name
YYYY: Media width

FACE(XXXXXX)
YYYYmm

XXXXXX: Media name
YYYY: Media width

BACK(XXXXXX)
YYYYmm

XXXXXX: Media name
YYYY: Media width

NEST(XXXXXX)
YYYmm

XXXXXX: Media name
YYYY: Media width

MEDIA REG MENU

Menu Outline of functions

#SELECT MEDIA
>XX:YYYYYY

Select the media number of media to be registered or parameter-corrected.

#RENAME MEDIA
>XX:YYYYYY

Name (register) the media number selected in [SELECT MEDIA]. Six (6) digits of character (or code) can be
entered for the media name. For character string of 6 digits, codes, alphanumerics and katakana characters can
be used.

#SMART PASS
>XX:LOW

Select the intensity for the auto correction function which ameliorates the print quality (unevenness, etc).

#DENSITY
>XX:NORMAL

Select a print density.

#PRINT DIRECTION
>XX:BIDIR

Select a print direction.

#USE EDGE GUARD
>XX:YES

Select whether to use the media edge guard or not.

#SKEW CHECK
>XX:ON

Select whether to perform a skew check when printing.

#MEDIA ADV MODE
>XX:FWD ONLY

Select a media advance mode.

#MEDIA BACK MODE
>XX:BACK & FWD

Select a media advance mode.

#SUCTION FAN LEVEL
>XX:HIGH

Select the force (air volume of fan) to suck the media to the platen.

#AFTERHEATER T
>XX:30°C

Set the afterheater temperature. However, when “**” is set, the postheater does not work.

#PRINTHEATER T
>XX:40ºC

Set the printheater temperature. However, when “**” is set, the print heater does not work.

#PREHEATER T
>XX:40°C

Set the preheater temperature. However, when “**” is set, the preheater does not work.

#COLOR STRIPE
>XX:ON

Select whether to print color stripes or not.

#PH HEIGHT VAL
>XX:+0.0

Adjust the print head height.

#PH CLEANING
>XX:START & END

To keep the print head condition, select a cleaning mode which is automatically performed by the printer.

#ADVANCE PREF
>XX:SOFTWARE

Select the media advance adjustment value priority.

#PRINT MODE PREF
>XX:SOFTWARE

Select smart pass, density and print direction priorities.

#HEATER PREF
>XX:SOFTWARE

Select the heater temperature setting priority.

#PH REST PERIOD
>XX:0000CYCLES

Scanning of the print head rests at every certain print length during printing. Set this time period to prevent
missing dots when printing. Normally, set it to [0000CYCLES].

#PH REST TIME
>XX:10sec

Corresponding to [ PH REST PERIOD], set the scan rest time. When [0] is set for [PH REST PERIOD], this parameter
is ignored. Set this rest time to prevent missing dots when printing. Set it to [10 sec] as a rule of thumb.

#MEDIA ADV VALUE
>XX:YYY.YY%

Set MEDIA ADVANCE VALUE. Set the advance value so that the banding (horizontal stripes of path splicing) is
not visible.

52

#BACK ADJUST VAL
>XX:+0000PULSE

Set the back adjust value of media. This value is used to correct the splice of two images divided by the auto­cleaning (PH CLEANING [MODE2] performed during printing.

#BIDIR ADJ1 L XXX
>XX:+00

The reciprocating correction adjusts the shift between two ways of bidirectional print. With this menu,
correction values for print modes (MAX SPEED and HIGH SPEED) are set.

#BIDIR ADJ1 R XXX
>XX:+00

#BIDIR ADJ2 L XXX
>XX:+00

The reciprocating correction adjusts the shift between two ways of bidirectional print. With this menu,
correction values for print modes (NORMAL) are set.

#BIDIR ADJ2 R XXX
>XX:+00

#BIDIR ADJ3 L XXX
>XX:+00

The reciprocating correction adjusts the shift between two ways of bidirectional print. With this menu,
correction values for print modes (HIGH QUALITY) are set.

#BIDIR ADJ3 R XXX
>XX:+00

#BIDIR ADJ4 L XXX
>XX:+00

The reciprocating correction adjusts the shift between two ways of bidirectional print. With this menu,
correction values for print modes (MAX QUALITY) are set.

#BIDIR ADJ4 R XXX
>XX:+00

#REMAINING MEDIA
>XX:YYYm

Set the remaining media. When the remaining media is set beforehand, you can check the remaining media (by
subtracting the printed length) in the MEDIA MENU.

#DELETE MEDIA
>02:TYPE02 OK?

Delete the registered media. No. 01 to 20 of registered media can be selected.

#COPY MEDIA
>XX

Select the media number of copy source. Use this menu to copy the media information (parameters) of the
registered media to other media. Designate the copy destination in [PASTE MEDIA].

#PASTE MEDIA
>01Æ02*

Select the media number of copy destination.

M.ADV MENU

Menu Outline of functions

#SING. ADV
#EXECUTE

To determine the media advance value, print the media advance correction pattern with the current value.
Then set the adjustment value.

#AUTO BIDIR ADJUST
#EXECUTE

Print a bidirectional print position adjustment pattern and enter the correction value. Then all the correction
value can be set automatically.

#MULTI ADV
#EXECUTE

To determine the media advance value, print three media advance correction patterns centered on the current
value. Then set the adjustment value.

#MANUAL BIDIR ADJUST
#EXECUTE

Print a bidirectional print position adjustment pattern for each print mode and set the correction value.

#

BACK

#EXECUTE

Print the back correction pattern and set the back correction value.

REWIND MENU

Menu Outline of functions

REWINDING MEDIA

While you keep pressing the

key, the printer rewinds media.

PH.REC MENU

Menu Outline of functions

#PH RECOVERY
>NORMAL

This menu is used to clean the print head of the printer. Press the

key to enter PH.REC MENU for the print

head.

FORM FEED MENU

Menu Outline of functions

FEEDING MEDIA

While you keep pressing the

key, the printer feeds media. (When cut-sheet media is used, the printer ejects

the media.)

PH.MAIN MENU

Menu Outline of functions

#CAP CLEANING
>

The carriage moves to the maintenance area so that the capping unit can be cleaned periodically.

#INK SYSTEM OPT
>STORE INK SYS

Execute the service (cleaning) operation.

#COLOR CHANGE (8->4)
>

Used to change the printer mode from 8-color mode to 4-color mode or from 4-color mode to 8-color mode.

53

ENGLISH

#RESEAT PRINTHEAD
>

Used to check the print head.

#WASH PRINTHEADS
>

To prevent the nozzle from clogging, this function is provided to ll the cap with ink so that the print head
(nozzle surface) is soaked in the ink.

PRINTER MENU

Menu Outline of functions

#CONFIG PRINT
>

Used to print the printer information and operation panel setting information.

#ERROR LOG PRINT
>

Used to print the error log information saved in the printer.

#HISTORY PRINT
>

Used to print the ink system cleaning status and the print head replacement log saved in the printer.

ADJUST MENU

Menu Outline of functions

#NOZZLE PRINT
#EXECUTE

Print a pattern to check print condition such as missing dots, and set the clogged nozzle numbers based on the
print results.

#PRINT HEAD ADJUST
#EXECUTE

Print a head position adjustment pattern, and enter the head position adjustment value and the L to R
adjustment value based on the print results.

#EDGE SENSOR ADJUST
#EXECUTE

Print a sensor position adjustment pattern and enter the adjustment value for the media horizontal direction
(side direction) based on the print results.

SETUP MENU

Menu Outline of functions

#LANGUAGE
>JAPANESE

Select the language of messages used for LCD.

#TIME ZONE (GMT+)
>YY/MM/DD HH:MM ZZZ

Select a time zone.

#LENGTH UNITS
>MILLIMETER

Select a length unit.

#TEMPERATURE UNITS
>CENTIGRADE

Select a temperature unit.

#BEEP(UNCAP CARRI)
>ON

Set whether to emit a warning beep in the state below.

- The print head is dislocated from the cap in the daily maintenance or head height adjustment.

- The print head cannot be capped due to a media jam error during printing.

#BEEP(TUR TIMEOUT)
>ON

Set whether to emit a warning beep when a take-up (TUR) timeout has occurred.

#BEEP(INK ERROR)
>ON

Set whether to emit a warning beep when an ink error has occurred.

#BOOT VERSION
*X.XX

Displays the BOOT version.

#PRINTER FW VER
*X.XX_YY

Displays the system rmware version.

#MAIN PCA VER
*XXXXX

Displays the version of the IPB board.

#ACT PCA VER
*X.XX

Displays the version of the ACT board.

#CARRIAGE PCA VER
*XXXXX

Displays the version of the HCB board.

#BTC VER
*XXX

Displays the version of BTC (FPGA).

#USB ADDRESS
*XXX

Displays the USB address.

#USB SPEED
*HIGH-SPEED

Displays the transfer speed of USB connection.

#FACTORY DEFAULT
>

Sets all parameters to the initial settings at factory shipping.

#PRINTER FW UPGRADE
>

Sets the printer to the online update mode.

HEATER MENU

Menu Outline of functions

#HEATER STANDBY TIME
>30 min

Select the time to maintain the standby set temperature of the heater (including the time for
transition to the standby set temperature) after printing.

54

Troubleshooting

Inspection/check item Action

Power is not turned on. Connection of the power cord Plug the power cable properly into a power outlet.

Power supply to power outlet Supply power to the power outlet. Check whether proper

power voltage is supplied.

Power switch ON/OFF status Turn on the power switch.

The paper guide does
not heat after the
heater is turned on.

Printer status The paper guide is heated during printing or when the heater

is turned on with the heater control menu. Print an image or
set the heater to ON to see if the paper guide is heated.

Host computer RIP setting The heater temperature can also be set by the RIP of the host

computer. Check the host computer setting.

Heater control menu Turn on the heater (postheater/print heater/preheater) again,

and then print an image or set the heater to ON to see if the
paper guide is heated.

Power voltage Connect the printer to 200 VAC power.

The printer does
not start or operate
normally.

Error LED ON and LCD message Take appropriate actions according to the error message.

Printing is disabled. USB cable connection Connect the USB cable correctly.

Error LED ON and LCD message Take appropriate actions according to the error message.

Error LED OFF Print the test pattern.

(Confirm that the RIP software "Test pattern" is printed.)

Print head cleaning Clean the print head.

Although the printer
is in the print mode,
printing does not start
with "PREHEATING"
displayed on the
operation panel.

Room temperature Raise the room temperature. (Recommended temperature: 20

to 25ºC)

Affect of air flow If the air from the air conditioner or fan is blowing against the

paper guide, avoid the air flow (by changing air flow direction,
orientation of the printer or the location of the printer).

The transmitted data is
not printed.

ONLINE LED (blinking?) Check the host computer communication conditions.

Blank sheet appears. Print data Check the current print data to see if blank sheet data is sent.

Media jam occurs
frequently.

Media type Check whether the set media type matches the media type

setting.

Media installation Install the media properly.

Foreign matter in the carriage path Remove the foreign matter, if any.

Foreign matter in the media feed path Remove the foreign matter, if any.

Suction fan power If the suction fan power is not best set, reduce the power.

Heater temperature setting If the heater temperature is not best set, lower the heater

temperature.

Print speed is low. High-temperature environment If the printer temperature is higher than 40°C, the printer

prints media at a lower printing speed. Set the atmospheric
temperature to 20 to 25°C (recommended temperature) and
leave the printer for at least one hour, and then start printing.

USB transfer speed Check the USB transfer speed. When the USB connection is

made at the full speed, change the host computer connection
configuration to high-speed USB connection to increase the
printing speed.

The menu is displayed
in another language.

Language setting

Turn on the power switch while pressing the

MENU

key
to start the printer. The language setting menu appears. Set
the language you want to use.

55

ENGLISH

When an error message is displayed

Service call errors

Errors that the operator (customer) cannot handle, such as hardware/software failures. Contact our service depot.

SYSTEM ERROR nnnn
RESTART

nnnn: Error code

Operator call errors

Errors that the operator (customer) can handle.

Take actions following the message.

(Ink errors)

CLOSE INK COVER OPEN INK COVER

XXX LOAD INK PACK

CHECK nn
XXX INK PACK

OPEN INK COVER
XXX REPLACE INK CART

OPEN INK COVER
CHECK XXX INK PACK

CHECK (KIND)
XXX INK PACK

OPEN SUBCART COVER
XXX LOAD SUBCART

OPEN SUBCART COVER
XXX CHECK SUBCART

CHECK (COLOR)
XXX SUBCARTRIDGE

CHECK (KIND)
XXX SUBCARTRIDGE

CLOSE SUBCART COVER

(Waste ink bottle errors)

BOTTLE OUT
INSTALL BOTTLE

BOTTLE FULL
REPLACE BOTTLE

(Media jam errors)

WARNING! (0)
CLEAR MEDIA JAM

WARNING! (1)
CLEAR MEDIA JAM

WARNING! (2)
CLEAR MEDIA JAM

(Media errors)

NO MEDIA LOADED
LOAD MEDIA

LOAD MEDIA

MEDIA SIZE ERROR
CHECK MEDIA

MEDIA MISALIGNED
RELOAD MEDIA

MEDIA MISALIGNED
OK/CANCEL

(Print head error) (Communication errors)

PH COOLING PROCESS
PLEASE WAIT

NO DATA RECEIVED
CHECK USB CABLE

NO DATA RECEIVED
CHECK HOST

(Other errors)

CLOSE COVER

INK CHARGE NOT DONE
CHARGE INK SYS

OPEN COVER TO ATTACH
SPITTOON CASE

ENV. TEMP. ERROR
CHANGE ENV TEMP

56

When a warning message is displayed

Warning information is notified by blinking the error LED . The following warning message appears after online printing.

Take appropriate actions according to the displayed message.

PERFORM DAILY
MAINTENANCE NOW

Meaning This error indicates that the daily maintenance (cap cleaning) is not

conducted.

Action Perform the daily maintenance.

SERVICE NEEDED
CALL SERVICE

Meaning The life of the cap, SUS belt, and supply tube pump assembly is coming

close.

Action Ask the service depot to replace them .

LOAD INK PACK
CHARGE INK

Meaning Ink filling from the ink tray is not yet completed.

Action Prepare an ink pack and perform cleaning menu.When you select

“cleaning”, the ink supply menu is displayed automatically.

PERFORM
PH RECOVERY NOW

Meaning Automatic cleaning is set to OFF, and the cleaning has not been

performed for a prescribed period.

Action You are recommended to perform the print head cleaning.

The Ink LED blinks:

Meaning The ink is running low. (Warning)

Action Prepare a new ink pack.