Sierra Video MFC-8300 User Manual
MFC-8300 Series
openGear Controll e r Cards
User Manual
Sierra Video
MFC-8300 Series openGear Controller Cards User Manual
• Sierra Video Part Number: MFC-8300-OM
• Document Version: 1.0
• Release Date: November 23, 2010.
The information contained in this User Manual is subject to change without notice or obligation.
Copyright
© 2010 Sierra Video. All rights reserved.
Contents of this publication may not be reproduced in any form without the written permission of
Sierra Video. Reproduction or reverse engineering of copyrighted software is prohibited.
Patents
This product is protected by the following US Patents: 4,205,346; 5,115,314; 5,280,346; 5,561,404;
7,034,886; 7,508,455. This product is protected by the following Canadian Patents: 2039277; 1237518;
1127289. Other patents pending.
Notice
Trademarks
The material in this manual is furnished for informational use only. It is subject to change without
notice and should not be construed as a commitment by Sierra Video. Sierra Video assumes no
responsibility or liability for errors or inaccuracies that may appear in this manual.
• is a registered trademark of Ross Video.
• Ross, ROSS, ROS S
• DashBoard Control System™ is a trademark of Ross Video.
• Java and all Java-based marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries. Sierra Video is independent
of Sun Microsystems, Inc.
• Microsoft®, Internet Explorer®, and Windows®, are either registered trademarks or
trademarks of Microsoft Corporation in the U.S.A. and/or other countries.
• Firefox® is a registered trademark of the Mozilla Foundation.
• All other product names and any registered and unregistered trademarks mentioned in this
manual are used for identification purposes only and remain the exclusive property of
their respective owners.
, and MLE are registered trademarks of Ross Video.
Important Regulatory and Safety Notices
Before using this product and any associated equipment, refer to the “Important Safety Instructions”
listed below so as to avoid personnel injury and to prevent product damage.
Products may require specific equipment, and /or installation procedures be carried out to satisfy
certain regulatory compliance requirements. Notices have been included in this publication to call
attention to these specific requirements.
Symbol Meanings
This symbol on the equipment refers you to important operating and maintenance
(servicing) instructions within the Product Manual Documentation. Failure to heed
this information may present a major risk of damage or injury to persons or
equipment.
Warning — The symbol with the word “Warning” within the equipment manual
indicates a potentially hazardous situation, which if not avoided, could result in death
or serious injury.
Caution — The symbol with the word “Caution” within the equipment manual
indicates a potentially hazardous situation, which if not avoided, may result in minor
or moderate injury. It may also be used to alert against unsafe practices.
Notice — The symbol with the word “Notice” within the equipment manual
indicates a situation, which if not avoided, may result in major or minor equipment
damage or a situation which could place the equipment in a non-compliant operating
state.
ESD Susceptibility — This symbol is used to alert the user that an electrical or
electronic device or assembly is susceptible to damage from an ESD event.
Important Safety Instructions
Caution — This product is intended to be a component product of the DFR-8300
series frame. Refer to the DFR-8300 series frame User Manual for important safety
instructions regarding the proper installation and safe operation of the frame as well
as it’s component products.
Warning — Certain parts of this equipment namely the power supply area still
present a safety hazard, with the power switch in the OFF position. To avoid
electrical shock, disconnect all A/C power cords from the chassis' rear appliance
connectors before servicing this area.
Warning — Service barriers within this product are intended to protect the
operator and service personnel from hazardous voltages. For continued safety,
replace all barriers after any servicing.
This product contains safety critical parts, which if incorrectly replaced may present a
risk of fire or electrical shock. Components contained within the product’s power
supplies and power supply area, are not intended to be customer serviced and
should be returned to the factory for repair.
To reduce the risk of fire, replacement fuses must be the same type and rating.
Only use attachments/accessories specified by the manufacturer.
EMC Notices
United States of America
FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
users will be required to correct the interference at their own expense.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de classe “A” est conforme à la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of CE
Directive 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and A2:2002 and
found to comply with the limits for a Class A Digital device.
Notice — Changes or modifications to this equipment not expressly approved by
Sierra Video Ltd. could void the user’s authority to operate this equipment.
Notice — This is a Class A product. In domestic environments this product may
cause radio interference in which case the user may have to take adequate
measures.
Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user
serviceable parts. If the module does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section on the last page of this manual. All
openGear products are covered by a generous 5-year warranty and will be repaired without charge for
materials or labor within this period. Refer to the “Warranty and Repair Policy” section in this manual
for details.
Environmental Inf ormation
The equipment that you purchased required the extraction and use of natural resources for its
production. It may contain ha z ardous substances that could impact health and the e nvironment.
To avoid the potential release o f those substances into the environment and to diminish the need for the
extraction of natural resources, Sierra Video encourages you to use the appropriate take-back systems.
These systems will reuse or recycle most of the materials from your end-of-life equipment in an
environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local
or regional waste administration.
You can also contact Sierra Video for more information on the environmental performances of our
products.
Contents
Introduction 1-1
In This Chapter ....................................................................................................................... 1-1
A Word of Thanks .................................................................................................... 1-1
Features ................................................................................................................................... 1-2
Documentation Terms ............................................................................................................. 1-3
Installation 2-1
In This Chapter ....................................................................................................................... 2-1
Before You Begin ................................................................................................................... 2-2
Static Discharge ........................................................................................................ 2-2
Unpacking................................................................................................................. 2-2
Installing an MFC-8300 Controller Card ................................................................................ 2-3
Installing an MFC-8300 Controller Card .................................................................. 2-3
Network Configuration ........................................................................................................... 2-4
Automatic Configuration using DHCP ..................................................................... 2-4
Preset Configuration using DIP Switches ................................................................. 2-5
Custom User Configuratio n via DashBoard ............................................................. 2-6
Enabling SNMP Support ........................................................................................................ 2-8
Enabling SNMP Support for the M F C -8320-N ........................................................ 2-8
Configuring the SNMP Agent using DashBoard ...................................................... 2-9
Software Upgrades for the MFC-8300 Controller Card ........................................................ 2-10
MFC-8320-S Setup 3-1
In This Chapter ....................................................................................................................... 3-1
Controls for the MFC-8320-S ................................................................................................ 3-2
SW3 DIP Switch Settings on the MFC-8320-S ........................................................ 3-2
Buttons and Jumpers on the MFC-8320-S ................................................................ 3-3
LEDs on the MFC-8320-S ........................................................................................ 3-4
MFC-8320-N Series Setup 4-1
In This Chapter ....................................................................................................................... 4-1
Controls for the MFC-8320-N ................................................................................................ 4-2
SW3 DIP Switch Settings on the MFC-8320-N ....................................................... 4-2
Buttons and Jumpers on the MFC-8320-N ............................................................... 4-3
LEDs on the MFC-8320-N ....................................................................................... 4-3
SNMP Monitoring on the MF C-8320-N .................................................................. 4-4
DataSafe™ 5-1
In This Chapter ....................................................................................................................... 5-1
Overview ................................................................................................................................. 5-2
DataSafe and Network Controller Cards ................................................................................. 5-3
Using the Alarm Button ............................................................................................ 5-3
Enabling DataSafe .................................................................................................... 5-3
MFC-8300 Series User Manual (Ver. 1.0) Contents • i
Re-naming a Card Slot ..............................................................................................5-3
Hiding the DataSafe Warnings .................................................................................5-4
Forcing DataSafe Files to Load ................................................................................5-4
Resetting a Network Controller Card to Factory Defaults ........................................5-4
DashBoard Menus 6-1
In This Chapter .......................................................................................................................6-1
Status Tabs ..............................................................................................................................6-2
Setup Tab ................................................................................................................................6-6
Restoring Menu Items to Factory Default Settings ...................................................6-7
Network Tab ...........................................................................................................................6-8
DataSafe Tab...........................................................................................................................6-9
SNMP Tab ............................................................................................................................6-11
Notes on the Trap/Notification T a rget Feature .......................................................6-11
DashBoard Lite Applet 7-1
In This Chapter .......................................................................................................................7-1
Before You Begin ...................................................................................................................7-2
System Requirements ................................................................................................7-2
Running the DashBoard Lite Applet .........................................................................7-2
DashBoard Lite Applet Overview ...........................................................................................7-3
Interface Overview ...................................................................................................7-3
Device View .............................................................................................................7-4
Adding Frames to the DashBoard Lite Applet ........................................................................7-5
Adding Frames to the DashBoard Lite Applet ..........................................................7-5
Using the DashBoard Lite Applet ...........................................................................................7-6
Uploading Software to a Card .................................................................................................7-7
Troubleshooting ......................................................................................................................7-8
Starting the DashBoard Lite Applet ..........................................................................7-8
Device Tab Issues .....................................................................................................7-8
Frame Connections ...................................................................................................7-8
Troubleshooting the Software Upload Process .........................................................7-9
Service Information 8-1
In This Chapter .......................................................................................................................8-1
Trouble s hooting Checklist ......................................................................................................8-2
MFC-8320-S Alarm Mute/Bootload Button .............................................................8-2
MFC-8320-N Bootload Button .................................................................................8-2
Warranty and Repair Policy ....................................................................................................8-3
ii • Contents MFC-8300 Series User Manual (Ver. 1.0)
Introduction
In This Chapter
This chapter contains the following sections:
• Features
• Documentation Terms
A Word of Thanks
Congratulations on choosing an openGear MFC-8300 Series Controller Card. Your MFC-8300 Series
Controller Card is part of a full line of products within the openGear Ter minal Equipment family of
products, backed by Sierra Video’s experience in engineering a nd design expertise.
You will be pleased at how easily your new MFC-8300 Series Controller Card fits into your overall
working environment. Equally pleasing is the products’ quality, reliability and functionality. Thank you
for joining the group of worldwide satisfied Sierra Video customers!
Should you have a q uestio n p e r ta ining to the installation or operation of your products, please contact
us at the numbers listed on the back cover of this manual. Our technical support staff is always
available for consultation, training, or service.
MFC-8300 Series User Manual (Ver. 1.0) Introduction • 1-1
Features
8320-S
8320-N
8320-NS
†
Features
The MFC-8300 Series Controller Cards are designed for the openGear DFR-8300 series frames and
offer a range of monitoring and control options based on the card model. The following sections outline
the features for each available MFC-8300 Series Controller Card offered by Sierra Video.
Table 1.1 Feature Comparison Chart
Monitors frame power usage and sets the fan speed
accordingly
Monitors the frame door and PS-8300(s)
Monitors the fan door and notifies the user if it is
left open too long
Monitors the status of other cards in the frame via
the internal bus
Supports the DataSafe™ feature in DashBoard
Generates alarms if any o f the monitored functions
develop errors
Provides an ethernet connection for remote control
and monitoring through DashBoard
Stores the IP Address settings on the frame
Provides SNMP Monitoring
*
Supports more than one concurrent TCP Control
connections, such as DashBoard, or a control panel
Available for the DFR-8310 series frames
Available for the DFR-832x series frames
5-year transferable warranty
*
Higher power consumption requires higher fan speed for adequate cooling. The fans always run at maximum
speed for 5 seconds after the fan door is closed, then adjust to the appropriate level based on power
consumption.
†
Only available when the MFC-8320-S is installed in an DFR-832x series frame.
1-2 • Introduction MFC-8300 Series User Manual (Ver. 1.0)
Documentation Terms
The following terms are used throughout this gui de:
• “Frame” refers to any openGear frame within your video system.
• All references to the DFR-8300 series frame also includes all versions of the 10-slot and
20-slot frames and any available options unless otherwise noted.
• All references to the DFR-832x series frames also includes all versions of the DFR-8320
and DFR-8321 series frames unless otherwise noted.
• All references to the MFC-8320-N Network Controller Card also includes the MFC-
8320-NS unless otherwise no t ed.
• References to DIP Switch positions on the card are in the following format: SW#-X where
# represents the silk-screen label on the card for the set of DIP Switches, and X represents
the position. For example, SW1-8 refers to the SW1 Switch position 8.
• “Operator” and “User” refer to the person who uses the MFC-8300 Series Controller
Card.
• “Board”, and “Card” refer to openGear terminal devices within openGear frames,
including all components and switches.
• “System” and “Video system” refer to the mix of interconnected production and terminal
equipment in your environment.
• “DashBoard” refers to the DashBoard Control System™.
• The “Operating Tips” and “Note” boxes are used thro ughout this manual to provide
additional user information.
MFC-8300 Series User Manual (Ver. 1.0) Introduction • 1-3
1-4 • Introduction MFC-8300 Series User Manual (Ver. 1.0)
Installation
In This Chapter
This chapter provides instructions for installing the MFC-8300 Controller Card, configuring the
network settings, and enabling the SNMP monitoring option
This following topics are discussed:
• Before You Begin
• Installing an MFC-8300 Controller Card
• Network Configuration
• Enabling SNMP Support
• Software Upgrades for the MFC-8300 Controller Card
MFC-8300 Series User Manual (Ver. 1.0) Installation • 2-1
Before You Begin
Before you begin, ensure to read the following sections.
Static Discharge
Throughout this chapter, please heed the following cautionary note:
ESD Susceptibility — Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high static environments
such as carpeted areas, and when wearing synthetic fiber clothing. Always exercise
proper grounding precautions when working on circuit boards and related
equipment.
Unpacking
Unpack each card you received from the shipping container, and check the contents. If any items are
missing or damaged, contact your openGear sales representative or Sierra Video directly.
2-2 • Installation MFC-8300 Series User Manual (Ver. 1.0)
Installing an MFC-8300 Controller Card
This section outlines how to install an MFC-8300 Controller Card in a DFR-8300 series frame. The
same procedure applies regardless of the frame o r car d type.
Installing an MFC-8300 Controller Card
Use the following procedure to install an MFC-8300 Controller Card into a DFR-8300 series frame:
1. Open the frame door. With the frame door open, unscrew the MFC-8300 Card Retaining
Screw (Part No. 850-040R) enough to eliminate any protrusion into the c ard guide slot on
the right of the screw. If necessary, remove any cards from the frame that would interfere
with easy access and lines of sight. Refer to the DFR-8300 Series User Manual for
details on opening the frame door.
2. Insert the MFC-8300 Controller Card, with the component side out (Figure 2.1) into the
card guides between the dividing wall and the last slot, ensuring the card does not touch
the Card Retaining Screw.
Figure 2.1 MFC-8300 Controller Card and Unscrewed Retaining Screw (MFC-8310 shown)
3. Slide the card in the slot until firmly seated and such that the Card Retaining Screw hole
on the bottom front edge aligns with the mounted nut beside the bottom guide slot.
4. Tighten the Card Retaining Screw through MFC -8300 Card Retaining Screw hole, to
ensure the card does not move from the slot.
5. Power up the frame. Refer to the DFR-8300 Series User Manual for details.
6. Ensure the frame door is closed.
7. Check the operation of the fans. If the fans do not operate, verify that:
• the MFC-8300 Controller Card is seated properly in the frame backplane.
• the MFC-8300 Controller Card is aligned to the Fan PCB when the door is closed.
This completes the installation of an MFC-8300 Controller Card in a DFR-8300 series frame.
MFC-8300 Series User Manual (Ver. 1.0) Installation • 2-3
Network Configuration
The MFC-8320-S and the MFC-8320-N Network Controller cards feature an ethernet interface which
allows cards in the DFR-8300 series frame to be monitored and controlled using the DashBoard
Control System. Network connection with an MFC-8320-S is only available in a DFR-832x series
frame. Communication is possible only when the Network Controller card is suitably configured to
match the network to which it is connected.
Note — Consult your IT Department before configuring any network settings.
This section explains the necessary parameters and lists several possible methods for managing these
parameters.
• Automatic configuration using DHCP — When shipped from the factory, the Network
Controller card is configured to automatically obtain network settings from a Dynamic
Host Configuration Protocol (DHCP) server. Since most networks have a DHCP server
available, this method is applicable to most users and is the recommended method.
• Preset configuration using DIP switch(es) — The Network Controller card can be
forced to use specific pre-defined network settings by means of DIP switches located on
the card surface. This can be used to establish initial communications when no DHCP
server is available, or to override a custom user configuration.
• Custom user configuration via DashBoard — Using the network setting op tions
available in the DashBoard Control System, you may configure the Network Controller
card to use a static address or enable DHCP for automatic configuration. This can only be
done once communication has been established.
Notice — Before proceeding, ensure that the DashBoard Control System software
is installed on your computer.
Automatic Configuration using DHCP
This method assumes that the Network Controller card is using the factory default values for the
network settings.
Note — The Network Controller card boots much faster than a typical DHCP server.
In the case of a facility-wide power failure, the Network Controller card may not
appear on the network if communications with the DHCP server cannot be
established. Once the DHCP server becomes operational, re-boot the Network
Controller card to re-establish communications. To avoid this, you may use a static
configuration as described in the section “Custom User Configuration via
DashBoard”.
Use the following procedure to establish communications with the Network Controller card:
1. Ensure that DFR-8300 series frame is connected to the same network as your DashBoard
computer.
2. Launch the DashBoard application on your computer.
3. Power on the DFR -8300 series frame that the Network Controller card is installed in.
2-4 • Installation MFC-8300 Series User Manual (Ver. 1.0)
4. Wait approximately 30 seconds while the frame establishes network communications.
5. Verify that the Networ k Controller card displays in the Tree View of DashBoard.
6. Should the card fail to display after two minutes:
• Verify the ethernet cables are properly connected.
• Check the link/act i vity LEDs found on the ethernet R J-45 connectors.
• Ensure the network settings for the Network Controller card are set to the factory
default values.
• If all cables are connected and the LEDs do not indicate an error, then automatic
configuration is not possible. Proceed to the section “Preset Configuration using
DIP Switches”.
This completes the procedure for establishing communications with the Network Controller card.
Preset Configura t ion using DIP Swit c he s
This method is use d to established initial communications when no DHCP server is available, or to
override a custom user configuration and is intended to be used temporarily in order to e sta blish
communication. Once initial communications are established, the Network Controller card should be
configured for either DHCP or Static opera tion.
Note — Use of this method for normal operation is not recommended, as there is a
high chance of IP Address conflicts.
Use the following procedure to use a preset network configurat i on using the DIP Switch(es):
1. Power down the DFR-8300 series frame that houses the Network Controller card.
2. Quit DashBoard on your computer.
3. Set the DIP Switch to chose the preset IP Address.
• If you are using an MFC-8320-S in a DFR-832x series frame, refer to the section
“SW3 DIP Switch Settings on the MFC-8320-S”.
• If you are using an MFC-8320-N, refer to the section “SW3 DIP Switch Settings on
the MFC-8320-N”.
4. Ensure the network settings of your computer are compatible with those chosen for the
Network Controller card.
Note — The IP Addresses of the Network Controller card and your computer must
be similar, but not identical, and the Subnet Mask must match exactly the same. For
example, if the Network Controller card has an IP Address of 192.168.1.1, then your
computer should be configured for an IP Address with 192.168.1.X where X is a
number other than 1.
5. Before you begin, and to prevent IP Address conflicts, isolate the Network Controller
card and your DashBoard computer from the rest of your network.
MFC-8300 Series User Manual (Ver. 1.0) Installation • 2-5
• If you are using a hub or switch, unplug all device s except the Network Contr oller
card and your DashBoard computer; or
• Connect the DFR-8300 series frame directly to the DashBoard computer.
Note — The MFC-8320-S and MFC-8320-N support Auto-MDIX, enabling you to
use any ethernet cable when connecting the frame to the DashBoard computer.
6. Launch DashBoard on your computer.
7. Power up the DFR -8300 series frame.
8. Wait approximately 30 seconds while the frame establishes network communications.
9. Verify that the Networ k Controller card displays in the Tree View of DashBoard.
10. Should the card fail to display after a minute or two:
• Verify the ethernet cables are properly connected.
• Check the link/act i vity LEDs found on the ethernet R J-45 connectors.
• Verify that you have properly performed each step of this procedure.
• Contact Sierra Video Technical Support if you cannot establish a connection.
This completes the procedure for using a pres et network configuration using t he DIP Switch(es).
Custom User Configura t ion via DashBoard
Once communication has been establish with the Network Controller card, the network settings may be
further adj us t ed using the following procedure. Note that the steps are optional, you may perform as
many, or as few, as needed.
Operating Tip — Some settings may require that you configure a DIP Switch
(SW3) before proceeding. Refer to the section “Controls for the MFC-8320-S” or
“Controls for the MFC-8320-N” for details on configuring this switch for your card.
Use the following procedure to configure the network settings via DashBoard:
1. In DashBoard, display the Device tab of the Network Controller card by double-clicking
its status indicator in the Basic Tree View.
2. From the Device tab, select the Network tab.
3. To change the display name of the frame, enter a new name in the Frame Name field.
4. To change the Network Time Server address, enter the new IP Address in the NTP
Server field.
5. To change between Static and DHCP addressing, select an option in the Addressing
Mode area.
2-6 • Installation MFC-8300 Series User Manual (Ver. 1.0)
6. Configure the network s ettings as required:
• IP Address — This is the IP Address of the Network Controller card.
• Subnet Mask — This is the Subnet Mask address for your LAN.
• Default Gateway — This is the IP Address for connect ion outside the subnet.
7. To save the new settings, click Apply in the Network tab. The settings are saved
immediately and take effect except when overridden by DIP Switch settings. Click
Cancel to revert to the previous settings.
This completes the procedure for configuring the net work settings via DashBoar d.
MFC-8300 Series User Manual (Ver. 1.0) Installation • 2-7
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