Siemens SFG75 User Manual

ss
Issued by BenQ Mobile GmbH & Co. OHG Haidenauplatz 1 D-81667 Munich
www.siemens.com/sfg75
Designed for life
SFG75

Safety Information

For your safety, please read the guidelines below carefully before you use your phone:
Exposure to Radio Frequency Signals
Your wireless handheld portable telephone is a low power transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
European and international agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
Verband Deutscher Elektroingenieure (VDE) DIN- 0848
Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
National Radiological Protection Board of the United Kingdom, GS 11,
1988
American National Standards Institute (ANSI) IEEE. C95.1- 1992
National Council on Radiation Protection and Measurements (NCRP).
Report 86
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example, over 120 scientists, engineers and physicians from universities, government health agencies and industry reviewed the available body of research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used normally.
Safety Information i
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized antennas, modifications or attachments may damage the phone and violate GCF regulations.
Phone Operation
Normal Position: Hold the phone as you would with any other
telephone.
To avoid potential RF interference, please do not wear the phone
around your neck or in front your chest for long hours.
Batteries
For safety concerns, when the temperature of the phone goes over
45°C (113°F) or below 0°C (32°F), charging will halt.
Do not expose batteries to temperatures below 0°C (32°F) or above
45°C (113°F). Always take your phone with you when you leave your vehicle.
Use only genuine Benq battery to ensure the phone’s normal operation.
ii Safety Information
All batteries can cause property damage, injury or burns if a conductive material such as jewelry, keys or beaded chains touches exposed terminals. The material may complete electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. When battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use.
Driving
Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please:
Give full attention to driving--driving safety is your first responsibility.
Use hands-free operation, if available.
Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of 20 cm/9 inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Safety Information iii
Persons with pacemakers:
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker to minimize the potential
for interference.
If you have any reason to suspect that the interference is taking place, turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Ve h i c l e s
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
iv Safety Information
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a "blasting area" or in area posted "TURN OFF TWO-WAY RADIO." Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks, from your battery, in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
Safety Information v
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage Directive (73/23/EEC)
And R&TTE Directive (99/05/EEC).
And also complies with the standard:
The declaration of conformity (DoC) concerned has been signed. Please call the company hotline if you require a copy of the original or:
www.siemens.com/mobiledocs
3GPP TS 51.010-1
EN 301 511
EN 50360/ EN 50361
ETSI EN 301 489-1/-7
EN 60950
ETSI EN 301 908-1 & ETSI EN 301 908-2 & ETSI EN 301 489-24 (WCDMA)
ETSI EN 300 328 & ETSI EN 301 489-17 (Bluetooth)
vi Safety Information

Safety precautions

Please read the operating instructions and safety precautions carefully before use. Explain the content and the hazards associated with using the phone to your children.
Remember to comply with legal requirements and local restrictions when using the phone. For example in aeroplanes, petrol stations, hospitals or while driving.
Mobile phones can interfere with the functioning of medical devices such as hearing aids or pacemakers. Keep at least 20 cm/9 inches between phone and pacemaker. When using the mobile phone hold it to the ear which is further away from the pacemaker. For more information consult your doctor.
Small parts such as the SIM card, sealing stop, lens ring and lens cap can be dismantled and swallowed by small children. The phone must therefore be stored out of the reach of small children.
Do not place the phone near to electromagnetic data carriers such as credit cards and floppy disks. Information stored on them could be lost.
Do not look at the LED (e.g. activated infrared port, flash LED) with optical magnifiers because of radiation.
This product complies with IEC/EN 60825-1 "Safety of Laser Products" for LED Class 1M products; such products are safe under reasonably foreseeable operating conditions.
Information for parents
Safety precautions vii
The mains voltage specified on the power supply unit (V) must not be exceeded. Otherwise the charging device may be destroyed.
The power supply must be plugged into an easily accessible AC mains power socket when charging the battery. The only way to turn off the charging device after charging the battery is to unplug it.
The ringtones, info tones and handsfree talking are reproduced through the loudspeaker. Do not hold the phone to your ear when it rings or when you have switched on the handsfree function. Otherwise you risk serious permanent damage to your hearing.
Only use original batteries (100 % mercury-free) and – charging devices. Otherwise you risk serious damage to health and property. The battery could explode, for instance.
You may only open the phone to replace the battery (100 % mercury-free) or SIM card. You must not open the battery under any circumstances. All other changes to this device are strictly prohibited and will invalidate the guarantee.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2002/96/EC.
The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.
viii Safety precautions
The phone may cause interference in the vicinity of TV sets, radios and PCs.
As mobile devices offer a range of functions, they can be used in positions other than the head, such as on the body. In this case, at
!
data transfer (GPRS) a separation distance of
1.5 cm is required.
Bluetooth
Your phone has a Bluetooth interface. This makes it possible to establish a wireless connection of your phone with a headset of a car kit, or with other Bluetooth-enabled devices.
In order to establish a secure link between the devices and to prevent a third party from having access to your phone, you should observe the following points:
The initial connection between two devices, what is called "pairing",
should take place in familiar surroundings.
Both devices must be able to identify themselves one time by using a
password/PIN. To ensure sufficient security, you should choose a 16­digit number combination for a password that would be difficult to guess (if a PIN has not been assigned).
An automatic connection acceptance ("connection without
confirmation") should only be used in exceptional cases.
In general, only trustworthy devices should be linked in order to
minimize security risks.
You should restrict the "visibility" of your phone if possible. This will
make it much more difficult for unknown devices to establish a connection with your phone.
®
Safety precautions ix
The name of your phone is transmitted in a Bluetooth connection. The
factory default is the "Bluetooth ID". The first time Bluetooth is activated, or later in the Bluetooth menu, you can change this name.
If Bluetooth is not needed, this function should be deactivated.
Before using Bluetooth accessories, or a mobile phone inside a vehicle, check the vehicle user guide for any limitations on the use of these products.
To ensure perfect operation of the phone, please only use the
!
phone with the keypad completely open or completely closed.
x Safety precautions
Table of Contents
Safety Information..............................................................i
Safety precautions............................................................vii
Bluetooth®...............................................................................ix
1. Preparing Your Phone For Use .....................................1
Inserting a SIM Card ...............................................................1
Installing the Battery................................................................3
Charging the Phone .................................................................4
Turning the Phone On ............................................................5
The miniSD Card.....................................................................6
2. Getting to Know Your Phone ........................................ 7
Your Phone at a Glance...........................................................7
Sub Display.............................................................................10
Idle Screen ..............................................................................10
Using the Keys in Idle Mode .................................................13
Menu Navigation ...................................................................15
3. Using Your Phone ........................................................16
Call Functions ........................................................................16
Making a Phone Call .................................................................16
Ending a Phone Call.................................................................. 16
Answering a Phone Call ............................................................16
Rejecting an Incoming Call.......................................................16
Adjusting the Volume ............................................................... 17
Making an International Call ...................................................17
Making an Emergency Call.......................................................17
Table of Contents xi
Dialing an Extension Number..................................................17
Listening to Voicemails.............................................................18
Operations During a Call.......................................................... 18
Making a Video Call.................................................................. 22
Answering a Video Call............................................................. 23
Video Call Settings ....................................................................23
Options During a Video Call....................................................24
Phone Book............................................................................26
Adding Contacts to the Phone Book........................................ 26
Finding Contacts in the Phone Book .......................................28
Last Missed, Dialed, and Received Calls...............................28
Using the Silent Profile..........................................................29
Camera ...................................................................................30
Taking Pictures..........................................................................30
Camera Settings......................................................................... 31
More Camera Settings............................................................... 31
Managing Your Pictures ...........................................................32
Camcorder..............................................................................33
Shooting a Video Clip ...............................................................33
Camcorder Settings ................................................................... 34
More Camcorder Settings.........................................................34
Managing Your Videos .............................................................35
MP3 Player .............................................................................35
Building a play list .....................................................................35
Playing the music ......................................................................36
Uploading music to your phone...............................................36
xii Table of Contents
Messages .................................................................................37
SMS ............................................................................................37
MMS...........................................................................................40
E-Mail ........................................................................................43
Voicemail ...................................................................................44
Broadcast....................................................................................45
Input Modes...........................................................................46
Letter Input Mode (Abc) ..........................................................46
Predictive Input Mode (iTap) ..................................................47
Numeric Input Mode (123)......................................................48
Symbol Input Mode ..................................................................48
Using the Bluetooth...............................................................48
Establishing Connection with Your Bluetooth Headset .........48
Organizing your Devices........................................................... 49
PC Synchronization and Data Transfer................................50
4. Menus............................................................................ 51
Phone Book............................................................................51
List..............................................................................................51
Find ............................................................................................51
Add.............................................................................................51
Copy ...........................................................................................52
Delete .........................................................................................52
Caller Group ..............................................................................52
Own Number.............................................................................52
Memory......................................................................................52
Messages .................................................................................53
Table of Contents xiii
Calls ........................................................................................53
Missed ........................................................................................53
Received .....................................................................................53
Dialed .........................................................................................53
Cleanup All ................................................................................53
Display .......................................................................................54
Duration and Cost..................................................................... 54
Games .....................................................................................54
Settings.......................................................................................55
Entertainment ........................................................................55
Camera.......................................................................................55
Camcorder ................................................................................. 55
MP3 Player.................................................................................55
Media Center..........................................................................56
Images ........................................................................................56
Videos.........................................................................................57
Music.......................................................................................... 58
Others.........................................................................................58
Tools .......................................................................................59
Alarm .........................................................................................59
Clock Options............................................................................ 60
Calendar..................................................................................... 60
Calculator...................................................................................61
Currency Converter ..................................................................61
Stopwatch ..................................................................................62
Countdown Timer.....................................................................62
Connections............................................................................... 62
xiv Table of Contents
Services ...................................................................................63
WAP Browser ............................................................................63
WAP Messages........................................................................... 64
WAP Settings .............................................................................64
STK............................................................................................. 64
Settings ...................................................................................65
Date & Time ..............................................................................65
Profiles .......................................................................................65
Display .......................................................................................67
Call Settings ...............................................................................68
Network .....................................................................................72
Security ......................................................................................73
Power Saving .............................................................................74
Language ....................................................................................74
Power On/Off Sound ................................................................74
Memory......................................................................................74
Restore .......................................................................................74
5. Care and Maintenance ................................................. 75
Battery quality statement.......................................................76
Display quality declaration....................................................76
6. Troubleshooting........................................................... 77
7. Customer Care ............................................................. 81
8. SAR................................................................................ 85
European Union (RTTE) and international (ICNIRP).......85
Table of Contents xv
9. Guarantee certificate (UK) ..........................................87
10. Guarantee certificate (IRL)........................................ 89
11. End User License Agreement (EULA) ....................... 92
xvi Table of Contents

Preparing Your Phone For Use

Inserting a SIM Card

$Please note:
In this user manual, "SIM card" implies either a SIM or an USIM card,
unless it is specifically specified as "USIM card".
To use your mobile phone in the UMTS network, you will need to have a
USIM card. See page 72, "3G/GSM Networks" to find out more about selecting the correct network mode for use.
1. Turn the phone over, and release the battery latch. Lift the battery off the phone.
Battery latch
Do not remove the battery when the phone is on. Doing so could cause you to lose personal settings or data stored either on your SIM
!
card or in the phone's memory.
Preparing Your Phone For Use 1
2. Slide the SIM card into the SIM card slot, with the SIM card's metal contacts facing downwards and the cut corner at the bottom left.
SIM card
A SIM card can be easily damaged if its metal contacts become
!
scratched. Therefore, take special care when holding or inserting it.
$To remove the SIM card, you must first press down the stay, then push
the SIM card out of the slot.
Stay
SIM card
2 Preparing Your Phone For Use

Installing the Battery

With the battery's metal contacts facing downwards, align the protruding tabs on the end with the holes in the battery bay. Then push the battery toward the end of the bay to insert the battery's tabs into the holes. Press down to click the battery into place.
Do not remove the battery when the phone is on. Doing so could cause you to lose personal settings or data stored either on your
!
SIM card or in the phone's memory.
Preparing Your Phone For Use 3

Charging the Phone

1. Insert the charger connector deep into the charger socket at the bottom of your phone. Ensure that the connector is plugged in the right direction with the side showing arrow icon or "up" facing upwards.
2. Plug the charger into a power outlet.
Do not remove the battery while the phone is charging.
!
3. Once the phone is fully charged, remove the charger from both the power outlet and the phone.
$Please note:
It takes approximately 4 hours to fully charge a battery.
When the battery is weak, the phone will play an alert sound.
When the battery is discharged, the charging may not start immediately
when you plug in the connector. Wait 10 to 15 minutes for the phone to begin charging.
4 Preparing Your Phone For Use

Turning the Phone On

1. Press and hold B to turn the phone on. The phone will display the
welcome animation.
2. Enter your PIN code and press
K to confirm.
$The PIN (Personal Identification Number) is the password provided
by your network operator. You need this password in order to use the SIM card.
If you enter the PIN incorrectly three times in a row, the SIM card will be locked. You must now enter the PUK (Personal Unblocking Key)
!
for that SIM card in order to unlock it. Please contact your network operator to obtain a PUK.
$To activate/disable PIN password authentication, go to Settings >
Security > PIN Code > PIN1 Code > Settings. See page 73.
3. When the PIN code entered has been accepted, the phone will automatically search for the designated network. This search process may take a few seconds.
4. The idle screen will be displayed, as well as network signal strength and the name of the network operator. You can now use the phone.
$If the phone is not able to detect the designated network, or links to a
network that you are not authorized to use, the signal strength meter will show no bars. You will only be able to make emergency calls.
Preparing Your Phone For Use 5

The miniSD Card

Your phone features a miniSD slot designed specifically for use with the miniSD card, a removable flash memory card intended to add greater storage capacity to your phone.
The miniSD card enables you to store multimedia data such as images, photos, MP3 audio files, ring tones, and videos.
Installing the miniSD Card
1. Lift the cover.
2. Insert the miniSD Card into the slot. Ensure that the card's metal contacts face downwards.
3. Close the cover.
$Your phone does not support a miniSD card which is on FAT32 or
NTFS format.
Removing the miniSD Card
1. Lift the cover.
2. Press the miniSD card to release it.
6 Preparing Your Phone For Use

Getting to Know Your Phone

Your Phone at a Glance

Front and side views
1
3
4
5
6
7
To view what is behind the rubber cover, lift the cover and twist it to the left.
1
2
2
sub display
1
Antenna
2
Front Camera
3
Camera flash
4
Charger socket
5
Rubber cover
6
IrDA port
7
miniSD slot
1
Hands-free headset /
2
Data cable jack
Getting to Know Your Phone 7
Side and back views
1
2
3
4
5
Battery latch
1
Battery
2
Speaker
3
Camera hot key
4
Volume ke y
5
8 Getting to Know Your Phone
Front open view
1
2
3
4
5
6
7
8
9
=
!
"
§
$
Earpiece
1
Near Camera
2
OK key
3
Left soft key
4
Video call hot key
5
Dial/Answer key
6
WAP k ey
7
Main Display
8
Navigation key
9
Right soft key
=
Clear key
!
Power on/of f ke y
"
Alphanumeric keys
§
Microphone
$
Getting to Know Your Phone 9

Sub Display

When the flip is closed, the sub display's status bar will show icons for network strength, battery power, the current time and the current profile in use. The sub display will also alert you to incoming calls, new messages and missed calls.

Idle Screen

Status bar
1
2
3
4
To set the wallpaper of the display, go to Settings > Display >
Wallpaper. Alternatively, you can go to Media Center > Images.
See page 56 and page 67.
"
To set the current time and date, as well as the format to be
shown, go to
Settings > Date & Time. See page 65.
1
Name of network operator
2
Press > to enter the
3
indicated function
Press K to enter the main
4
menu.
Press < to enter the
5
indicated function.
5
10 Getting to Know Your Phone
Icons in the Status Bar
Icon Function Description
Signal strength
Battery status
GPRS in use Appears when GPRS has been activated.
3G in use Appears when 3G has been activated.
GPRS
Connection
3G Connection
Bluetooth Appears when Bluetooth is turned on.
SMS Message
MMS Message
WAP message
E-mail
Signal strength of the network. The more bars indicated, the stronger the signal.
Shows the current level of battery power. The more bars indicated, the more power remains.
Appears when the phone is connecting to a GPRS network.
Appears when the phone is connecting to a 3G network.
Appears when you have new or unread SMS messages.
Appears in red when your SMS messages are full.
Appears when you have new or unread MMS messages.
Appears in red when your MMS messages are full.
Appears when you have new or unread WAP messages.
Appears when you have new or unread e­mail messages.
Appears in red when your e-mails are full.
Getting to Know Your Phone 11
Icon Function Description
Appears when you have new voicemail
Voicemail
Alarm Appears when the alarm is turned on.
messages (this icon will only appear if the function is supported by your network operator).
Normal
Flight Mode
Headset
Meeting
Silent
Outdoors
Divert Appears when the call divert is activated.
Roaming
Shows that the
Appears when the
Appears when a headset is connected to the phone.
Shows that the
Shows that the
Shows that the Outdoors profile is
activated.
Roaming is activated (not your regular network).
12 Getting to Know Your Phone
Normal profile is activated.
Flight profile is activated.
Meeting profile is activated.
Silent profile is activated.

Using the Keys in Idle Mode

In this user manual, "long-press" means to press and hold down a key
$
for about two seconds. "Press" means to press a key and release immediately.
Key Commands and functions
Power On/off key
B
A
Long-press to turn the phone on or off.
Press this key to end a call, reject an incoming call, or
to cancel a dialing.
Send/Answer key
Press to send or answer a call.
Press to access the call record list.
>
<
K
Left soft key
Press to perform the function indicated on the display.
Right soft key
Press to perform the function indicated on the display.
Long-press to turn the silent profile on or off.
OK key
Press to open up the main menu.
Getting to Know Your Phone 13
Key Commands and functions
Navigation key
Press i to go to iMusic Store to download music.
À
Press m to create a new SMS message.
Press k to access Media Center.
Press j to access Profiles menu.
?
@
*
1
#
14 Getting to Know Your Phone
Video call hot key
Press to answer a video call.
WAP hot key
Press to access WAP and more services that your
network operator provides.
Asterisk key
Press this key to enter an asterisk " * ".
To make an international call, long-press this key until
the display shows "+", then enter the recipient's country code, area code and phone number.
Voicemail key
Long-press to dial your voicemail number.
# key
Press to enter "#".
For extensions: After entering a phone number, long-
press to enter a "P" and then enter the extension number.
Key Commands and functions
0 ~ 9
Z
X
Alphanumeric keys
Press to enter digits.
Volu me ke y
Long press the upper or lower key to adjust the
volume.
Camera hot key
Long press to activate the camera mode.

Menu Navigation

1. In idle mode, press K to bring up the main menu.
2. Use the scroll key to move up, down, right or left through the menu, for
example, scroll to Settings, and press
3. Use the scroll key to scroll to a submenu, for example Profiles, and
K to enter the submenu item.
press
K to enter its menu.
$You can also access a menu item by pressing the corresponding
menu number. In the above example, press
2 to access Profiles.
Getting to Know Your Phone 15

Using Your Phone

Call Functions

Making a Phone Call

In idle mode, enter the phone number. Press A to dial your call.

Ending a Phone Call

To end a call, press B or close the flip. The display will show the total
call time, and then return to idle mode.

Answering a Phone Call

To answer a call, press A. Or, open the flip. Also you can answer a call by pressing the side key X.
$If you wish to change the way of answering a call, go to Settings >
Call Settings > Answer Mode.

Rejecting an Incoming Call

To reject an incoming call, press B or close the flip. Also you can reject
a call by long-pressing the upper volume key. To turn off the ring of the incoming call, long-press the lower volume key.
16 Using Your Phone

Adjusting the Volume

During a call, if you want to adjust the speech volume, you can press the volume key on the left side of the phone.
$Please note:
When there is an incoming call, you can mute the ring tone by long-
pressing the lower portion of the volume key.
Adjusting speech volume only works during a call.

Making an International Call

1. Enter the outgoing international call code, or long-press * until
"+" appears on the display.
2. Enter the recipient's country code, area code and phone number. Dial
the call by pressing

Making an Emergency Call

To call emergency services, enter 112 (the international emergency
number) and then press
call even if your phone is locked or cannot access your network, or there is no SIM card inserted, so long as you are within range of a network of the type supported by your phone.

Dialing an Extension Number

After you enter a telephone number, long-press # until "P" appears
on the display. At this point, you can enter the desired extension number,
and then press
A.
A to dial the call. You can make an emergency
A to dial it.
Using Your Phone 17

Listening to Voicemails

Long-press 1 to dial the voicemail phone number and listen to your
voicemails.
$Please note:
If the network vendor supports it, the voicemail icon will appear on the
display when you have new voicemails.
If the voicemail number is not stored in the memory, you will not be able to
access your voicemail by long-pressing
need to manually set the number by going to
Set Number.
1. In this case, you will
Messages > Vo i c e m a i l >

Operations During a Call

$The following options marked with an asterisk (*) are dependent on
network support and may require a subscription.
Loudspeaker
During a call, press X to turn on the loudspeaker.
Mute
Press < (Mute ) to turn off the microphone. The person on the
other end of the line will not be able to hear your voice. To restore the
microphone's function, press
< (Unmu te).
18 Using Your Phone
Putting a Call on Hold*
When the only call is active:
> (Hold) to hold this call.
a. Press
b. Press B to end this call.
When the only call is on hold:
> (Unho ld) to resume the call.
a. Press
b. Press B to end this call.
When there is an active call and a call on hold.
> (Swap) to resume the call that is on hold, and put
a. Press
the active call on hold.
B to show a list of calls that you can end.
b. Press
Making a Second Call*
Enter a phone number, or select one from the phone number or call
record, and then press
automatically be placed on hold.
A to dial it. The currently active call will
Call Waiting*
If there is an incoming call while you are on the phone, the phone will notify you with a call waiting tone. If you want to
Answer the waiting call: Press
automatically be placed on hold. However, if there is already another call on hold, a list will appear allowing you to select a call to end and then answer the waiting call.
A. The currently active call will
Using Your Phone 19
Reject the waiting call: Press
(End) will immediately reject the waiting call; pressing B will
bring up a list allowing you to select a call to end.
B or < (End). Pressing <
Call Menu
If you press K during a call, it will bring up a call menu which
provides a number of functions during a call.
$Items marked with an asterisk (*) depend on network support
and may require a subscription.
Phone Book
Allows you to search for a contact in the phone book.
Calls
Allows you to view missed, received, and dialed calls.
Use Headset
Allows you to search for a bluetooth headset device.
Conference
Conference calls allow you to converse with more than one party at a time.
Join
Adds a party that is on hold to the current conference call, or isolates a single party in a conference call and puts all other parties on hold.
Swap*
Toggles the call status.
20 Using Your Phone
Tr a ns f e r
Allows two parties to connect, while ending one's own call (one of the two parties may be involved in an active call while the other is either on hold or being dialed), so as to allow the two parties to have their own call.
Send DTMF
When the phone is connected with other devices or services, you can send DTMF (Dual Tone Multi-Frequency) strings. DTMF strings are keypad tones that can be sent via the microphone as you dial another number. Your phone will emit the tones in order to communicate with answering machines, pagers, computerized telephone services, and so forth.
Enter the number and then press
K to send the DTMF string.
End Call
End All
Ends all calls, whether active or on hold.
End Active
Ends only the active call.
End Hold
Ends only a call or calls on hold.
End One
Ends only a single call by the number or the contact.
Using Your Phone 21
Hold/ Unhold/Swa p
Toggles the call status.
Mute
Activates/cancels the silent mode.
Te x t
Allows you to read or write an SMS message duing a call. For details, see page 37, "SMS".
MMS
Allows you to read or write an MMS message duing a call. For details, see page 40, "MMS".
Calculator
Allows you to use the calculator. For details, see page 61, "Calculator".

Making a Video Call

A video call allows you to have a real-time, two-way video between you and the recipient. The video image captured either by the near or the front camera will be shown on the recipient's phone.
$To be able to use the video call services, you need to have a USIM
card and be in the coverage of a UMTS network. For subscription and details of video call services, please contact your network operator or service provider for details.
22 Using Your Phone
To make a video call, enter the phone number and then press
a video call. The video call is successfully connected when you can see the two video images and can hear the sound through the speaker. For details about video call settings, see page 23, "Video Call Settings".
Video call main display
1
Video call sub display
2
Call time
3
1
2
6
4 3
5
Video elapsed time
4
Press F to switch between main
5
and sub display
Press I to zoom in or out your
6
video image.
? to make

Answering a Video Call

To answer a video call, press A and then press > (Ye s ) when there is a
message showing that you have an incoming video call.

Video Call Settings

Changing the Display
During a video call, press K and select Display.
PIP: PIP(Picture-in-Picture) allows you to view the caller's and the
recipient's video images simultaneously on the display. One appears in the main display and the other appears in the sub
display. Press
Full: Only the caller's or the recipient's video image will be shown.
F to switch displays.
Using Your Phone 23
Changing the Image Source
During a video call, press K and select Image Source.
Near Camera: Select this option and video image will be captured
by the near camera.
Front Camera: Select this option and video image will be captured
by the front camera.
Camera Off: Select this option and the recipient will not be able to
see your video image.
Mult imedia : To select an image or video to be shown to the
recipient.

Options During a Video Call

Record
During a call, press > (Record) will record both the caller and the
recipient's videos on the display.
Call Menu
If you press K during a call, it will bring up a call menu which
provides a number of functions during a call.
$Items marked with an asterisk (*) depend on network support
and may require a subscription.
Phone Book
Allows you to search for a contact in the phone book.
Calls
Allows you to view missed, received, and dialed calls.
24 Using Your Phone
End Call
End All
Ends all calls, whether active or on hold.
End Active
Ends only the active call.
End Hold
Ends only a call or calls on hold.
End One
Ends only a single call by the number or the contact.
Record
Records both the caller and the recipient's videos on the display.
Mute
Activates/cancels the silent mode.
Te x t
Allows you to read or write an SMS message duing a call. For details, see page 37, "SMS".
Calculator
Allows you to use the calculator. For details, see page 61, "Calculator".
Image Source
See page 24, "Changing the Image Source".
Display
See page 23, "Changing the Display".
Using Your Phone 25

Phone Book

Adding Contacts to the Phone Book

$The capacity of a phone book on your SIM card depends on the type
of SIM card provided by your network operator.
1. In idle mode, enter the phone number that you want to save, then press
> (Option) and select Save.
2. Select the memory where the contact is to be stored. Select from either Add to SIM or Add to Phone.
3. Scroll to the data field that you want to edit, and then press
enter data.
K to return to the phone book data field after filling the entry.
4. Press
5. Press
> (Save) to save the entries you have entered.
Phone book entries on SIM card memory
Name The contact's name.
Number The contact's phone number.
Used to select a caller group for the contact.
Caller Group
To define each caller group, go to
Book
> Caller Groups. See page 52.
K to
Phone
26 Using Your Phone
Phone book entries on phone memory
Name The contact's name.
Mobile Number The contact's mobile phone number.
Home Number The contact's home phone number.
Office Number The contact's office phone number.
Email The contact's e-mail address.
Used to select a caller group for the contact.
Caller Group
Image ID
Ring ID
Memo Used for notes about the contact.
To define each caller group, go to
Book
> Caller Groups. See page 52.
Used to set the image or video that will appear on the display when there is an incoming call from the contact.
$The image/video set in this field will
replace the image/video associated with the contact's caller group, if any.
Used to set a ring tone for the contact. When there is an incoming call from the contact, the phone will play this ring tone.
$A ring tone set in this field will replace
the one associated with the contact's caller group, if any.
Phone
Using Your Phone 27

Finding Contacts in the Phone Book

1. In idle mode, press > (Na mes) to display contacts stored in the
Phone Book.
Press the alphanumeric key that corresponds to the first letter of
the name you wish to locate the appropriate number of times.
If necessary, scroll to the contact you want.
$The icon that precedes the contact's name appears differently
according to the memory, SIM or phone, that the contact is saved to.
2. When you have found the entry you want, you can
Press
A to dial the number. If the entry has more than one
phone number, then you will be prompted to select a number.
> (Option) to access a list of options including Video Call,
Press
Call, Send Message, New , Edit, Delete, Copy to Phone/Copy to SIM, or Delete All.
K to view the contact's details.
Press

Last Missed, Dialed, and Received Calls

There are two ways you can view the last missed, dialed, and received calls on your phone.
1. If there have been any missed calls, the display will show a missed call
message along with the number of calls that were missed. Press
view the missed call number.
2. In idle mode, press
dialed, and received calls.
A to view the list of the most recent missed,
K to
28 Using Your Phone
Scroll to the number you want and then
Press
A to call back.
Press
> (Option) and select your desired function.

Using the Silent Profile

In idle mode, you can long-press < to activate the silent profile. Once it
is activated, the phone will alert you to an incoming call by vibrating without ringing.
1. When you long-press
vibrate for one second. The icon will appear in the status bar.
< to activate the silent profile, the phone will
2. To turn off the silent profile, long-press
<.
$To select or define a profile, go to Settings > Profiles. See page 65,
"Profiles".
Using Your Phone 29

Camera

Your phone features a digital camera that allows you to take a picture, and then set it as a wallpaper or send it through a MMS message.

Tak i ng Pic t ur es

1. In idle mode, press < (Camera) or long-press the quick camera
access key
X to activate the camera mode.
$You can also activate camera mode by going to Entertainment >
Camera.
2. The viewfinder is then displayed. The number at the top right corner indicates the number of pictures remained to be taken. The number varies according to the image size you choose.
3. Press
> (Option) to access options of settings. For details of various
settings, see page 31, "Camera Settings". Press < (Back) to return to
viewfinder.
J to bring up more options of settings. For details of those
4. Press
settings, see page 31, "More Camera Settings".
5. Press
K to take a picture. The picture is now saved to the phone or to
the miniSD automatically according to the setting you made.
30 Using Your Phone
6. After taking your picture, press
see page 32, "Managing Your Pictures".
> (Option) to access a list of options,
$To take a self-portrait, close the flip and long press the quick camera
access key
you are ready to take a picture.

Camera Settings

1. Press > (Option) to access options of settings.
Size: Allows you to set the size of the image.
Quality: Sets the quality sharpness at which the photo is taken.
Turn On Flas h /Turn Off Flash: Allows you to set the flash on or
off.
Switch To Indoor/Switch To Outdoor : Allows you to adjust the
camera settings to suit indoor or outdoor environments.
Contrast: Allows you to adjust the contrast level from -5 to +5.
Turn On Sound /Tur n O ff So un d: Allows you to turn the shot tone
on or off.
Save To miniSD/Save To Phone: Determines where your photos
will be saved to.
Go To Images: Goes to the Images folder where photos are stored.
2. Scroll to the desired option and then press

More Camera Settings

Press J to bring up more options of settings. Scroll left or right to select
one of the options from the following:
X to activate the camera mode. Press the key X when
K to save the setting.
Using Your Phone 31
Digital Zoom Ú
Scroll up or down to zoom in or out.
White Balance Û
Allows you to load preset settings for specific lighting conditions. Scroll up or down to select one option.
Brightness Ù
Scroll up or down to increase or decrease brightness.
Color Settings Ü
Enables you to apply a tone or color to your picture to create an artistic effect. Scroll up or down to select an option.

Managing Your Pictures

After taking your picture, press > (Option) to select from one of the
following:
Send: Allows you to send the picture through MMS, e-mail, or
InfraRed.
Delete: Allows you to delete the picture.
Set as: Allows you to set the picture as a wallpaper or a caller
image.
Rename: Allows you to rename the taken picture.
Go To Images: Takes you to the Images folder.
32 Using Your Phone

Camcorder

Your phone features a camcorder for you to shoot video clips. You can then send the video clips through MMS messages.

Shooting a Video Clip

1. To activate the video mode, go to Entertainment > Camcorder.
2. The viewfinder is then displayed.
> (Option) to access options of settings. For details of various
3. Press
settings, see page 34, "Camcorder Settings". Press < (Back) to return
to viewfinder.
J to bring up more options of settings. For details of those
4. Press
settings, see page 34, "More Camcorder Settings".
5. Press
K to start recording. Press K again to stop. The video is now
saved to the phone or to the miniSD automatically according to the setting you made.
6. After recording your video clip, press
K to play your video or press
> (Option) to access a list of options, see page 35, "Managing Your
Videos".
Using Your Phone 33

Camcorder Settings

1. Press > (Option) to access options of settings.
Size: Allows you to set the size of the video clip.
$Video is set to MMS Video Clip by default. When you finish
recording, you can directly send the video to others in a MMS message.
Quality: Sets the quality sharpness at which the video is captured.
Contrast: Allows you to adjust the contrast level from -5 to +5.
Save To miniSD/Save To Phone: Determines where your photos
will be saved to.
Go To Videos: Goes to the Videos folder where videos are stored.
2. Scroll to the desired option and then press

More Camcorder Settings

Press J to bring up more options of settings. Scroll left or right to select
one of the options from the following:
Digital Zoom Ú
Scroll up or down to zoom in or out.
White Balance Û
Allows you to load preset settings for specific lighting conditions. Scroll up or down to select one option.
Brightness Ù
Scroll up or down to increase or decrease brightness.
K to save the setting.
34 Using Your Phone
Color Settings Ü
Enables you to apply a tone or color to your video to create an artistic effect. Scroll up or down to select an option.

Managing Your Videos

After recording your video clip, press > (Option) to select from one of
the following:
Play: Plays the video.
Send: Allows you to send the picture through MMS, e-mail, or
InfraRed.
Delete: Allows you to delete the picture.
Rename: Allows you to rename the taken picture.
Go To Videos: Takes you to the Videos folder.

MP3 Player

Your phone features a MP3 player which allows you to play your favorite music on-the-go. Go to Entertainment > MP3 Player to bring up the MP3 player.
$The MP3 Player can only play audio files saved in .mp3 format.

Building a play list

You need to build a play list at the first time you use the MP3 payer.
1. On the MP3 player screen, press
to build your play List.
> (Option) and select Edit Play List
Using Your Phone 35
2. Scroll to the song you want to add, then press
Repeat the step to include multiple songs in the play list. Press >
(Done) to confirm your choices.
K to select the song.

Playing the music

1
Press G to set the play mode-repeat once
Ó, repeat all Ô, random Õ
or off Ö.
2
Press E to play the next song; Long press to
fast-forward 10 seconds of the song.
3
Press H to stop the song.
4
Press K to play or pause the song.
5
Press D to play the previous song; Long
press to rewind 10 seconds of the song.
5
1
2
3 4

Uploading music to your phone

Upload music to your phone is simple by using the supplied USB cable and the miniSD card.
1. Install the supplied software CD and install the software.
2. Ensure that your miniSD card has been inserted into your phone.
3. Plug the USB port of the cable into the USB slot of your PC, and the handset port of the cable into the cable jack of your phone.
4. Select PC Sync. or miniSD Reader.
5. Simply drag and drop the music files from your PC to the music folder on your miniSD card. If your miniSD card is empty, you need to create a folder named "Music" in the miniSD card.
36 Using Your Phone
6. Once you have uploaded music files to the miniSD card, unplug the USB cable.
7. Go to Entertainment > MP3 Player and begin building a play list of your own. See page 35, "Building a play list".

Messages

Your phone supports various messaging services including SMS (Short Messaging Service) and MMS (Multimedia Messaging service). SMS allows you send text messages, while MMS enables you to send photos, colored images and music through your phone. You must have a subscription that supports MMS. Please contact your network operator for details.
SMS
Receiving a New Message
1. When you receive a new message, "m 1 New Message" will
appear on the display with a tone or vibration if selected.
2. To read the message, press
(Option). For details about managing received messages, see page 38, "Managing Inbox".
K. To manage the message, press >
Using Your Phone 37
Creating a New Message
1. To bring up the message editing screen, press È in idle mode, or
go to Messages > SMS > New. Use the alphanumeric keys to enter text.
$For information on the input method, see page 46, "Input
Modes".
2. When you have finished editing the text, press K or press >
(Option) and select Send.
3. Enter a phone number directly or press
contact from your phone book.
4. Scroll to the desired contact and press
(Done) to confirm selection.
5. Press
K to send.
> (Contacts) to select a
K to select. Press >
Managing Inbox
Your phone saves incoming messages in the Inbox. To manage Inbox messages, go to Messages > SMS > Inbox. A list of messages received
appear. To view a message, scroll to it and press
(Option) and select your desired function.
K. Press >
$Read messages saved on the phone or on the SIM will be
marked by on the SIM will be marked by
n or o. Unread messages saved on the phone or
m or s.
38 Using Your Phone
Managing Sent Items
Sent folder preserves messages that were successfully delivered. To manage Sent messages, go to Messages > SMS > Sent. To view a
message, scroll to it and press
your desired function.
K. Press > (Option) and select
Managing Drafts
Drafts folder contains messages that you chose to save. To manage drafts, go to Messages > SMS > Drafts. To edit a message, scroll to it
and press
K.
Managing Archive
Archive stores the messages you have saved to archive.
Cleaning Up Messages
To clean up messages, go to Messages > SMS > Delete. You can choose to delete message by category.
Settings
Your phone is already set up to send or receive messages. Contact your network operator for details.
Using Your Phone 39
MMS
In order to use MMS, you have to subscribe to a GPRS or an UMTS network service, and the MMS service provided by your operator. Contact your operator for details about MMS settings.
Reading a Message
1. When you receive a new MMS message, "x 1 New MMS" will
appear on the display with a tone or vibration if selected. When
you have successfully downloaded the MMS message, press
open the MMS message. Press > (Option) and select your
desired function.
Creating a New Message
1. To write a new MMS message, go to Messages > MMS > New. Use the alphanumeric keys to enter text.
2. To insert objects into the message, press
Insert. The option allows you to insert images, videos, audio files, a new picture, a new page, a business card of a contact in your phone book, or a scheduled event in your calendar.
3. After you have finished creating the MMS message, press
enter the recipient's phone number, or press
select contatcts.
K to send the message.
4. Press
> (Option) and select
> (Contacts) to
K to
K to
40 Using Your Phone
Managing Inbox
Your phone saves incoming messages in the Inbox. To manage Inbox messages, go to Messages > MMS > Inbox. A list of received messages
appear. To view a message, scroll to it and press
(Option) and select your desired function.
K. Press >
Managing Sent Items
Sent folder preserves messages that were successfully delivered. To manage Sent messages, go to Messages > MMS > Sent. To view a
message, scroll to it and press
your desired function.
K. Press > (Option) and select
Managing Drafts
Drafts stores messages you have saved to Drafts. To manage drafts, go to Messages > MMS > Drafts. To edit a message, scroll to it and press
K.
Notifications
The notification will be saved at this folder if you select Notify Me First at Messages > MMS > Settings > Notify. Besides, for any reason
that you are unable to receive MMS messages, a notification will be stored at this folder as well.
Managing Archive
Archive stores the messages you have saved to archive.
Media Downloads
A shortcut that takes you to the site for dowloads.
Using Your Phone 41
Cleaning Up Messages
To clean up messages, go to Messages > MMS > Cleanup. You can choose to delete message by category.
Settings
To set up advanced settings for MMS, go to Messages > MMS > Settings.
MMS Server
Configures the MMS server used for sending and receiving MMS messages.
Size Limit
Sets the maximum size for a message that the phone receives. If an incoming message exceeds this size, the phone will not be able to download that message.
Noti fy
Select Auto Downlo ad if you want an incoming MMS to be immediately downloaded. Select Notify Me First you can decide whether to download the MMS upon the notification.
Delivery
Asks the recipient to return a delivery/read confirmation after you send a MMS message to someone.
Expiry
Sets the length of time your outgoing MMS message stays on the server before it reaches the recipient successfully.
42 Using Your Phone
Security Check
Select Reject By Sender to reject MMS messages from the senders you listed in Filter.
Filter
Allows you to list the senders whose MMS messages are to be rejected.

E-Mail

In order to use e-mail to send and to receive messages, you need an e-mail account and access to a GPRS or an UMTS network.
Receiving New Messages
To connect to the e-mail service and retrieve new messages, go to Messages > E-Mail > Receive. The e-mail messages that you retrieved will be saved in Inbox.
Creating a New Message
1. To write and send a new e-mail message, go to Messages > E-Mail > New. To edit the message content, scroll to the Content and then
press
K. Press > (Option) to execute the following:
Insert Text: Insert preset texts to the message.
Attachments: Press
option allows you to insert images, videos, audio files, a new picture, a new page, a business card of a contact in your phone book, or a scheduled event in your canlendar.
> (Option) and select Insert. The
Using Your Phone 43
2. After you finish creating the e-mail message, press
the main list.
To : Enter the recipient's e-mail address or select a contact's
e-mail address from your phone book by pressing
(Contacts). To send your message, this field can not be left blank.
Subject: Allows you to enter text for the subject.
Content: Contains the message that you created.
Cc: Allows you to send the message as a carbon copy to others.
Bcc: Allows you to send the message as a confidential carbon
copy to others.
Priority: Allows you to set the priority for this message.
> (Option) and select Send to send the message.
3. Press
K to return to
Settings
For your e-mail connection settings, please contact your e-mail service provider for details. To configure the settings manually, press
> (Option) and select Add.

Vo i c e m a i l

Get Voicemail
Dials the voicemail number provided by your network operator to access your voicemail box.
$In idle mode, long-press 1 to access your voicemail box.
>
44 Using Your Phone
Set Number
Allows you to set your voicemail phone number.

Broadcast

Cell broadcast messages are messages that your network operator broadcasts to all phones within a particular area. These messages are broadcast in numbered channels. For example, channel 030 might be for local weather, 060 for traffic reports, 080 for information about local hospitals, taxis, pharmacies, and so forth. You can receive cell broadcast messages that your network operator broadcasts, and select your preferred topics and languages.
$For more information about available channels and a list of the
information they provide, contact your network operator.
Set Status
To activate the cell broadcast feature, set this option to On.
To p i c s
The topics listed in the Top i c s list represent the broadcast information that you have selected to receive from your network operator.
Language
You can limit the cell broadcast information that you receive from your network operator to a specific language.
Using Your Phone 45

Input Modes

When an editing screen is displayed, the current text input mode is indicated in the upper right corner of the screen. The phone has the following input modes.
Letters input mode
Predictive input mode
Numeric input mode
Changing the Text Input Mode
Press
# to change the input mode. Press * to open the symbols
table. Long-press # to switch to lower or upper case letters.

Letter Input Mode (Abc)

How to use the letter input mode
You must press the key corresponding to the desired letter the correct
number of times in order to enter the letter you want. Display letters for entry according to the order shown on each key. Pressing a key once will display the first letter listed on the key, while pressing it twice will display the second letter, and so on.
When you have entered a letter and wish to enter the next letter, either
wait for two seconds until the cursor moves to the next text entry position, or immediately press the key for the next letter.
Short press
0 to enter a space before beginning a new word.
46 Using Your Phone
While entering text, use the scroll key to move the cursor. Press
once to delete a character; long-press C to delete all entered text.
C

Predictive Input Mode (iTap)

How to use iTap
Press each key associated with the letter you want to enter only once.
The letters you have entered appear on the display. The candidate words will change with each key you press.
If the first highlited candidate word is the wrong word, scroll to view
other candidate words and locate the desired word.
Once the correct word is located, press
While entering text, use scroll key to move the cursor. Press
delete a character; long-press C to delete all entered text.
Example of using iTap
To enter "Come home" using iTap:
1. Press
2 6 6 3 to select C, o, m, e.
2. Press
K to enter "Come". Press 0 to enter a space.
3. Press
4 6 6 3 to enter "home".
4. Since "good" is not the word that you wish to enter, scroll to the next candidate word "home".
K to enter "home".
5. Press
K to enter the word.
C once to
Using Your Phone 47

Numeric Input Mode (123)

The numeric input mode allows you to use the alphanumeric keys 1 to 0 to enter numbers.

Symbol Input Mode

To open symbol table, press *. Press * to open the next page.
Press
K to place the symbol in the text. Press < to hide the table.

Using the Bluetooth

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corp. is under licence.
Other trademarks and trade names are those of their respective owners.
Bluetooth QDID (Qualified Design ID): B02327
Your phone features the bluetooth function that allows you to have a wireless connection between your mobile phone and your bluetooth headset.

Establishing Connection with Your Bluetooth Headset

1. Go to Too ls > Connections > Bluetooth > Tu r n O n to turn on the
Bluetooth. The Bluetooth icon
¨ appears on the idle screen.
2. You will be asked to search and to add Bluetooth devices, press
(Ye s ) to begin searching. Make sure that your Bluetooth headset is switched on and is in "pairing mode".
48 Using Your Phone
>
3. When a list of devices appear on the screen, select a device to connect to
and press
4. When a message pops up, press
5. Enter the Bluetooth headset passkey and press
K.
> (Ye s ) to connect.
K.
$Please check the user manual of your bluetooth headset for this
passkey.
6. When the passkey is accepted, the headset is paired and is connected with your phone.

Organizing your Devices

Go to To o l s > Connections > Bluetooth > Devices. Select a device from
the list, and press
> (Option) to access a list of options.
Using Your Phone 49

PC Synchronization and Data Transfer

1. To connect your mobile phone to your PC with the cable supplided, plug the USB port of the cable into the USB slot of your PC, and the handset port of the cable into the cable jack of your phone.
2. The phone will display a USB Connection menu. Select an option from one of the following:
miniSD Reader
To use your mobile phone as a removable storage device to transfer file, select this option.
$When copying a file from your computer to the miniSD card or to
the phone, you must place the file in the folder intended for this type of file. For example, an MP3 file must be placed in the
Music folder in order to be successfully used in the phone.
PC Sync.
To synchronize the phone with your computer to transfer phone book data or calendar events, select this option.
$Before start to perform data synchronization function, make sure
you have installed onto your computer the software tool designed for use with the phone.
3. The icon ñ will appear on the Windows status bar at the bottom
right of the computer screen, indicating that the connection is successful.
50 Using Your Phone

Menus

The phone features various functions and they are organized in the menus and sub-menus. The main menu consists of nine categories. Each category has related sub-menus.
For information about navigating menus, see page 15, "Menu Navigation".

Phone Book

List

Used to display all the contacts in your Phone Book.

Find

Used to locate a contact in the Phone Book. Enter the first letter to view a list of contacts begin with the letter. Scroll to the contact you want to find. See page 28, "Finding Contacts in the Phone Book" for details about what to do after locating a contact.
Add
Used to add a new contact to the Phone Book. See page 26, "Adding Contacts to the Phone Book" for details.
Menus 51

Copy

Used to copy contacts stored in the phone to SIM card, or copy contacts stored in the SIM card to phone. You can also select to copy individual contact.

Delete

Deletes a contact from the Phone Book. You can delete one contact at a time, or delete all contacts at once.

Caller Group

Caller groups are combinations of phone settings used to identify a
particular group of contacts. Press
image that a particular caller group belongs, or to rename the caller group.
> (Option) to select the ring or

Own Number

This option allows you to store your phone number and name.

Memory

Shows you the number of entries that have been stored and the maximum entries that can be stored, on the SIM and on the phone.
52 Menus

Messages

For the description of features available in the messages menu, see page 35, "MP3 Player".

Calls

This menu includes a list of your missed calls, dialed calls, and received calls. Call costs and time are also recorded.

Missed

Shows your most recent missed calls.
See page 28, "Last Missed, Dialed, and Received Calls" for details.

Received

Shows your most recent received calls.
See page 28, "Last Missed, Dialed, and Received Calls" for details.

Dialed

Shows your most recent dialed calls.
See page 28, "Last Missed, Dialed, and Received Calls" for details.

Cleanup All

Deletes all of the call records.
Menus 53

Display

Show Call Timer
Select Active will set your phone to display call timer during a call. Select End Call will set your phone to display call timer when a call ends.
Show Call Cost
$This feature is only accessible if supported by your network
operator.
Select End Call will set your phone to display cost information when a call ends.

Duration and Cost

$This feature is only accessible if supported by your network operator.
Shows the duration and cost of the calls you have made. To reset the data,
scroll to the desired category and press
> (Reset).

Games

Your phone features a number of entertaining applications and games. You can play the games that embedded in the phone, or download Java applications directly to your phone.
$To adjust volume, return to idle mode and press the upper or lower
volume key.
54 Menus

Settings

Default URL
Allows you to set the default site for downloading games to your phone.
Download Size
Allows you to set the size limit for each game you download.
Memory
Shows the amount of memory available for Java applications.
Java Version
Shows the version of the Java virtual machine on your phone.

Entertainment

Camera

For information about using the camera, see page 30, "Camera".

Camcorder

For information about using the camcorder, see page 33, "Camcorder".

MP3 Player

For information about using the MP3 player, see page 35, "MP3 Player".
Menus 55

Media Center

Images

Images stores images that have been saved to the phone or to the miniSD card.
1. Scroll to the desired image.
2. Press
K to display the selected image. Scroll up or down to display the
next or previous picture.
> (Option) to perform the following:
3. Press
$The following options marked with an asterisk (*) are not applicable to
DRM(Digital Rights Managements) objects.
Send*: Allows you to send the image in a MMS message, in an e-
mail, or by infrared.
Delete*: Allows you to delete the image.
Set as: Allows you to set this image as a wallpaper or as an image
caller ID for a specified contact or a new entry.
Edit*: Allows you to add frames or stamps, or to rotate the picture.
Move To miniSD/Move To Phone*: Allows you move the image
from phone to miniSD, or from miniSD to phone.
Copy to miniSD/Copy to Phone*: Allows you to copy the image
from phone to miniSD, or from miniSD to phone.
56 Menus
Slide Show: Allows you to view all the images as a slide show.
< to stop playing slides.
Press
Ren ame*: Allows you to rename the images.
Details: Shows details of the image.

Videos

Videos stores video clips captured by the camera or transferred from other devices. The video formats supported by the phone are .mp4 and .3gp.
1. Scroll to the desired video clip.
2. Press
K to start playing the video.
3. Press the volume key to adjust volume of the video.
4. When playback stops, press
Send: Allows you to send the video in a MMS message, in an e-mail,
or by infrared.
Delete: Allows you to delete the video.
Set As Image ID: Allows you to set this video as an image caller ID
for a specified contact or a new entry.
Move To miniSD/Move To Phone: Allows you move the video from
phone to miniSD, or from miniSD to phone.
Copy to miniSD/Copy to Phone: Allows you to copy the video
from phone to miniSD, or from miniSD to phone.
Ren ame: Allows you to rename the video.
Delete All: Allows you to delete all the videos.
Details: Shows details of the video.
> (Option) to perform the following:
Menus 57

Music

Music stores ringtones, MP3 music, and music you composed. The music file formats supported by the phone are .mp3, .mid, .mmf, .amr and .aac.
1. Scroll to the desired music file.
K to start playing the music.
2. Press
3. Press the volume key to adjust volume of the music.
4. When playback stops, press
> (Option) to perform the following:
$The following options marked with an asterisk (*) are not applicable to
DRM (Digital Rights Managements) objects.
Set as: Allows you to set this music file for incoming calls or as a
ring ID for a specified contact or a new entry.
Details: Shows details of the music file.
Delete*: Allows you to delete the music file.

Others

Files that are not supported by your mobile phone are stored here.
58 Menus

Tools

Alarm

To set an alarm, follow the steps below:
1. Select an alarm.
2. Scroll to right to turn the status on.
3. Scroll to an option and change the setting as needed.
Time
Allows you enter the time for the alarm to sound.
Frequency
Allows you to select the days you want the alarm to sound.
Alarm Duration
Allows you to set the length of the alarm.
Alarm Tone
Allows you to set the ringtone of the alarm.
4. To save all your current alarm settings, press
> (Save).
5. When setting is saved,
¹ will appear in the display's status bar.
Menus 59

Clock Options

World Clocks
Allows you to view six different world clocks. To select different cities,
> (Edit).
press
Hour Minder
If set to On, the phone will emit a beep every hour.

Calendar

Calendar allows you keep track of upcoming events. You may set the alarm to ring when it comes to the date.
Creating a new memo
1. When you open the Calendar, the phone will show the calendar for the current date. Scroll to the date you want to write a memo on.
You can also press
2. When the desired date is highlighted, press
select Add to open the memo editor.
3. Edit the data fields in the memo editor as needed. Press
to save the memo.
> (Option) and select the Go to Date.
> (Option) and
> (Save)
60 Menus

Calculator

Allows you to use the phone as a calculator.
1. Enter numbers using alphanumeric keys.
G to perform + (add); Press H to perform - (substract); Press
2. Press
E to perform / (divide); Press D to perform x (multiply); Press K
to get the result (equal).
3. Press
C to delete numbers and symbols entered. Press > to enter a
decimal point. Press < (Back) to leave the calculator screen.

Currency Converter

Currency converter allows you to convert currencies and set the exchange rate.
1. To set the currencies for conversion, press
either Currency 1 (to set the currency at the top of the screen) or Currency 2 (to set the currency at the bottom of the screen).
2. To set the exchange rate, press
> (Option) and select Rate Setting.
> (Option) and select
3. Enter the amount of currency and press
the other currency field.
K, the result will appear in
Menus 61

Stopwatch

Stopwatch allows you to measure times for sports game.
K to start the stop watch.
1. Press
2. While the stopwatch is running, you can press
elapsed time.
K to halt the stopwatch.
3. Press
4. Scroll to view the list of elapsed times.
5. To reset the stopwatch, press
> (Reset ).
> (Split) to save each

Countdown Timer

Countdown timer allows you to specify length of time to count down.
1. Enter the length of time you want to count down.
K and the timer starts counting down to zero.
2. Press
3. Press
K to halt the stopwatch.
4. To reset the stopwatch, press
> (Reset ).

Connections

USB
For details, see page 50, "PC Synchronization and Data Transfer".
Bluetooth
See page 48, "Using the Bluetooth" for details.
62 Menus
IrDA
IrDA allows you to transmit data through the infrared port.
1. Have the infrared port on your phone aim at the other device's infrared port, then you can start transmitting files through the infrared transmission when the other infrared device has been successfully found.
2. When you have entered the infrared connection, the display will show that it's now connecting.

Services

Your phone features a WAP browser, allowing you to use the phone for mobile Internet connectivity. You can browse the online services offered by the network operator or ISP, such as information on financial news, sports, travel, and entertainment. To use the phone to get online, necessary UMTS or GPRS configuration, and WAP settings must be made.
$To activate the mobile Internet connectivity, consult your network
operator. In general, the network operator will automatically transmit the needed settings to your phone. If not, you will need to manually configure necessary settings. For further details, contact your network operator.

WA P Bro ws er

Starts up the browser and connects to the homepage.
Menus 63

WAP Messages

Takes you to the WAP messages Inbox.

WA P Se t ti ng s

Allows you to configure settings for different network operators' WAP servers, and then select the desired server to get online.
1. Scroll to the desired server and press
manually configure the server's settings as follows:
Homepage
Sets the homepage that the browser will link to when it is started up.
Gateway Address
Enter the IP address used for accessing the mobile Internet.
Port(0~65535)
Enter the connection port specified by the network operator.
> (Option) and select Edit to
$For detailed information on how to properly configure GPRS
and CSD settings, contact your network operator.
2. Press K to save the settings.
3. Scroll to Select Gateway to select your preferred server.
STK
Shown only if it is provided by your SIM card. For further details, please contact your network operator.
64 Menus

Settings

Date & Time

Allows you to set the time and date, as well as the format that will be displayed on the screen.
Date
Allows you to set today's date.
Time
Allows you to set the current time.
Format
Allows you set the format in which the date and the time will be displayed.
Time Zone
Allows you to select a time zone where you are at.

Profiles

A profile is a group of settings that determine whether the phone will alert you to incoming calls through a ring tone or a vibrating alert, and how ring tones in general are used on the phone. These settings allow the phone's operations to best suit the environment you are in.
1. Scroll to the desired profile and then press
You can choose from among the following profiles:
K to activate this profile.
Norm al
This is the default profile.
Menus 65
Meeting
The options in this profile have been preset to suit a meeting environment.
Silent
The options in this profile have been preset to suit an environment where silence is required.
Outdoors
The options in this profile have been preset to suit an outdoor activity.
Headset
This option will automatically be selected when a headset is connected to your phone.
Flight
When you are on a flight, select this option and your phone will be turned off. The alarm and the calender reminder, if were set to on, will not sound in this mode.
2. To customize settings, scroll to a profile, and then press
$You can not modify settings in Silent and Flight mode.
Vibrate
Decides whether the phone will vibrate when there is an incoming call.
Call Ring
Allows you to set the ringtone that will sound when there is an incoming call.
> (Edit).
66 Menus
Message Tone
Allows you to set the ringtone that will sound when there is a new message.
Calendar Tone
Allows you to set the ringtone that will sound when your calendar event approaches.
Keypad Tone
Decides whether keypad will sound when keys are pressed.
Ring Volume
Allows you to adjust the ring volume.
Restore
Allows you to reset the profile to its default configuration.
$Requires the entry of the phone code (The default phone
code is 1234).

Display

Wallpaper
Designates the wallpaper used for the idle screen of main display and sub display.
Personal Banner
Enter the text you want to be displayed on the idle screen.
Contrast
Allows you to adjust contrast of the display. Scroll up or down to adjust it.
Menus 67
Backlight
Brightness
Allows you to adjust brightness of the display to be appeared lighter or darker. Scroll up or down to adjust it.
Duration
Allows you to set the duration the backlight stays on.

Call Settings

Answer Mode
Send Key:
Allows incoming calls to be answered only by pressing A.
Any Key:
Allows any key except B to be used to answer an incoming
call.
Flip Answer
Allows incoming calls to be answered by opening the flip.
Connect Alert
This feature allows the phone to ring, vibrate, or flash the backlighting when the recipient of a call has answered.
Minute Minder
If set the status On, the phone will emit a beep every minute during a call.
68 Menus
Show Number
Decides whether your phone number will be displayed on the recipient's phone when you make a call. Select Preset to be determined by the default set by the network operator.
Call Divert
This feature allows you to divert calls to a designated phone number or voicemail box.
$Requires the support of the network operator.
Forward All
Diverts all incoming calls.
When Busy
Diverts incoming calls when you are in the middle of another call.
No Reply
Diverts incoming calls when you do not answer.
Not Reachable
Diverts incoming calls when your phone is turned off or outside network coverage.
Cancel All
Cancels all call divert options.
Menus 69
Call Barring
You can request that your network operator block the dialing or receiving of certain calls. To activate or cancel any of the options below, you must enter the network password provided by the network operator.
$Requires the support of the network operator.
All Outgoing
Blocks dialing of any calls from the phone.
Intl. Out
If this option is activated, no international calls can be made with your phone.
Intl. Except Home
If this option is activated, your phone can only be used to dial local calls and calls to your home country from abroad. Other international calls will be barred.
All Incoming
Rejects all incoming calls.
Incoming When Roaming
If you are in another country (using roaming), activating this option will cause the phone to reject all incoming calls.
Cancel All
Cancels all call barring settings. You must enter the network password in order to cancel these settings.
Change Password
You can change the network password, which can be obtained from the network operator.
70 Menus
Call Waiting
If there is an incoming call when you are in the middle of another call, the screen will display the number of the incoming call and call waiting message to alert you. You can activate, cancel, or view the status of this feature from this menu.
$Requires the support of the network operator.
Auto Redial
If there is no answer at a number you have dialed, the phone will automatically redial.
Fixed Dialing Number
After this feature is activated, the phone will only be able to dial numbers on the Fixed Dial Number list. If a number is not on the list, calls cannot be made to this number.
$To activate or cancel this feature, you must enter the PIN2 code.
If the PIN2 code is entered incorrectly three consecutive times, the PIN2 code will be locked down. You will need the PUK2 code
!
to unlock the PIN2 code. Contact your network operator to obtain the PUK2 code.
To create a Fixed Dialing Number list,
> (View), then press > (Option) and select Add.
1. Press
2. Enter the PIN2 code, and then add a new number to your Fixed Dial Number list.
Menus 71

Network

Generally speaking, the network that your phone uses is configured automatically. When turned on, the phone will automatically connect to the network provided by your network operator, or will automatically connect to the roaming network when you are outside the coverage of your regular network. When outside the coverage of your regular network, you can manually select the local network system.
$Requires the support of the network operator.
Search Mode
Allows you to set the network searching automatic or manual.
Auto mat ic:
If this option is selected, when outside the coverage of your regular network, the phone will automatically search for the available network.
Manual:
If this option is selected, when outside the coverage of your regular network, the phone will list all the networks of telecom vendors and allow you to choose.
3G/GSM Networks
Allows you to set the type of networks that the phone will search for when it is turned on.
3G and GSM:
If this option is selected, the phone will search for available UMTS and GSM networks. Select this option if you use an USIM card on your phone.
72 Menus
GSM Only:
If this option is selected, the phone will search only for GSM networks. Select this option if you use a SIM card for GSM network on your phone.

Security

You can use various codes and locks to prevent unauthorized use of the phone.
PIN Code
The PIN (Personal Identification Number) is the password provided by your network operator. You need this password in order to use the SIM card.
If you enter the PIN incorrectly three times in a row, the SIM card will be locked. You must now enter the PUK (Personal
!
Unblocking Key) for that SIM card in order to unlock it. Please contact your network operator to obtain a PUK.
PIN1 Code
Used to activate, deactivate or change the PIN1 Code. To change the PIN1 Code, select Set Status and set to On. Enter PIN1.
PIN2 Code
Used to change the PIN2 code. The procedure is the same as for the PIN1 Code.
Menus 73
Phone Code
Once the phone lock is activated, you will be required to enter the phone code when the phone is turned on. You must enter the correct code to unlock it (the default phone code is 1234). When the phone is locked, you will only be able to make emergency calls.

Power Saving

Activating this mode will turn off the keypad backlighting and the brightness of the display backlighting will be reduced to conserve battery power.

Language

Allows you to select the language that the phone will use.

Power On/Off Sound

Allows you to determine whether your phone will emit a sound when the phone is turned on or off.

Memory

Shows you the amount of used and remaining memory in your phone and in your miniSD card.

Restore

Restores all the settings to their factory default.
$Requires the entry of the phone code (The default phone code is
1234).
74 Menus

Care and Maintenance

Take note of the points noted below to ensure that you are using the phone properly and to extend the lifespan of the phone.
Store the phone and its accessories out of the reach of children.
Keep the phone and accessories dry, and use the phone in
environments where the temperature is between -10° C and 45° C. High or low temperatures outside this range may damage the phone.
If possible, do not use or store the phone in excessively dusty or dirty
environments.
Do not remove the warranty seal on the phone yourself, nor allow an
unauthorized dealer to do so.
Do not use strong detergents or organic solvents to wipe or clean the
phone.
If your phone or its accessories are not operating normally, contact an
authorized dealer immediately.
Use only genuine Benq accessories such as batteries, battery charger
and hands-free kit to ensure the phone's normal operation and preserve battery life, as well as protect the safety of your person and belongings. Use of non-Benq accessories will not allow your phone to achieve optimal performance, and may cause the phone to malfunction. Any malfunctions or damage caused by the use of third­party accessories are not be covered by the terms of the product warranty, and will void the product warranty.
Avoid allowing objects that may discharge electricity to contact the
charging socket on the bottom of the phone or the metal contacts on the battery, as this may cause short circuits and put you in danger.
Care and Maintenance 75

Battery quality statement

The capacity of your mobile phone battery will reduce each time it is charged/emptied. Storage at too high or low temperatures will also result in a graduly capacity loss. As a result the operating time of your mobile phone may be considerably reduced, even after a full recharge of the battery.
Regardless of this, the battery has been designed and manufactured so that it can be recharged and used for six months after the purchase of your mobile phone. After six months, if the battery is clearly suffering from loss of performance, we recommend that your replace it. Please buy only Benq original batteries.
Display quality declaration
For technological reasons, a few small dots with different colours may appear in the display in exceptional cases.
Just remember that the appearance of brighter or darker dots generally does not mean that a fault has occurred.
76 Care and Maintenance

Troubleshooting

If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone.
Problem Possible cause Solution
Move to a location where the network signal can be properly received.
Avoid using the phone at such times, or try again after waiting a short time.
You can request a service area map from your network operator.
Hang up the phone and dial again. You may be switched to a better-quality network trunk or phone line.
Poor reception
Echo or noise
The network signal is too
weak at your current location°Xfor example, in a basement or near a tall building-because wireless transmissions can not effectively reach it.
The network is busy at the
current time (for example, during peak times, there may be too much network traffic to handle additional calls).
You are too far away from a
base station for your network operator.
Poor network trunk quality
on the part of your network operator.
Poor local telephone line
quality.
Troubleshooting 77
Problem Possible cause Solution
If you are located in an area where signaling is weak, temporarily shut off the phone.
Use a new battery.
Change your location to one where the network is accessible, or temporarily turn off your phone.
Recharge the phone's battery.
Take t h e SIM c a r d to y o u r network operator for testing.
Insert the SIM card properly.
Use a soft, dry cloth to clean the SIM card contacts.
Shortened standby time
You cannot switch your phone on.
SIM card error
The standby time is related
to your network operator's system configuration. The same phone used with different network operators' systems will not provide exactly the same length of standby time.
The battery is depleted. In
high-temperature environments, battery life will be shortened.
If you are not able to
connect to the network, the phone will continue to send out signals as it attempts to locate a base station. Doing so consumes battery power and will consequently shorten standby time.
Battery power has been
depleted.
SIM card malfunction or
damage.
SIM card inserted
improperly.
Debris on the SIM card
contacts.
78 Troubleshooting
Problem Possible cause Solution
Contact your network operator.
Check the service area with your network operator.
Move to an open space, or if you are inside a building, move closer to a window.
Go to Phone Book > Caller Groups > Reject List in order to remove contacts from the list.
Go to Settings > Call Settings > Call Barring, and then select Cancel All.
Go to Settings > Call Settings > Call Barring, and then select Cancel All.
Go to Settings > Call Settings > Fixed Dialing Number to turn this feature off.
Contact your network operator. If the network operator provides the SIM card's PUK code, use the PUK code to unlock the SIM card.
Contact the dealer.
Adjust the battery charging environment to avoid extremes of temperature.
Check all connectors to make sure all connections have been properly made.
Unable to connect to the network.
You cannot answer incoming calls.
You cannot make outgoing calls.
PIN Code is blocked.
Battery will not charge.
SIM card invalid.
You are not within the
network's service area.
Poor signal.
Yo u h a v e a c ti v ated Reject
List in the Caller Groups option.
Yo u h a v e a c tiv ated t h e Call
Barring feature.
Yo u h a v e a c tiv ated t h e Call
Barring feature.
You have activated the Fixed
Dialing Number feature.
Yo u h a v e e n t e r ed an
incorrect PIN code three consecutive times.
The battery or battery
charger is damaged.
The phone's temperature is
below 0°C or higher than 45°C.
Poor contact between the
battery and charger.
Troubleshooting 79
Problem Possible cause Solution
Unable to enter information into the Phone Book.
Unable to select certain features.
The Phone Book's memory
is already full.
Your network operator does
not support these features, or you have not applied for services that provide these features.
Delete unnecessary data from the Phone Book.
Contact your network operator.
80 Troubleshooting

Customer Care

We offer fast, individual advice! You have several options:
Our online support on the Internet:
www.siemens.com/mobilephonescustomercare
We can be reached any time, any place. You are given 24 hour support on all aspects of our products. Here you will find an
!
interactive fault-finding system, a compilation of the most frequently asked questions and answers, plus user guides and current software updates to download.
You will also find the most frequently asked questions and answers in the section entitled "Troubleshooting" in this user guide on page 77.
You can also get personal advice about our range of products on our Premium Hotline:
United Kingdom.............. 0906 9597500
(0.75 £ per minute)
Qualified employees are waiting to offer you expert information about our products and installation.
In some countries repair and replace services are impossible where the products are not sold through our authorised dealers.
If repair work is necessary, please contact one of our service centres:
Abu Dhabi .........................0 26 42 38 00
Argentina ...................... 0 81 02 22 66 24
Australia........................... 13 00 66 53 66
Austria..............................05 17 07 50 04
Bahrain ......................................40 42 34
Bangladesh......................... 0 17 52 74 47
Customer Care 81
Belgium.............................. 0 78 15 22 21
Bolivia ................................0 21 21 41 14
Bosnia Herzegovina ..........0 33 27 66 49
Brunei ...................................02 43 08 01
Bulgaria................................. 02 73 94 88
Cambodia .............................12 80 05 00
Canada .......................... 1 88 87 77 02 11
Chile...................................8 00 53 06 62
China................................40 08 88 56 56
Colombia ....................01 80 07 00 66 24
Croatia ...............................0 16 10 53 81
Czech Republic.................. 2 33 03 27 27
Denmark............................... 35 25 86 00
Dubai .................................0 43 96 64 33
Ecuador............................ 18 00 10 10 00
Egypt ..................................0 23 33 41 11
Estonia ....................................6 30 47 97
Finland............................. 09 22 94 37 00
France...............................01 56 38 42 00
Germany .......................0 18 05 33 32 26
Greece ..............................80 11 11 11 16
Hong Kong ...........................28 61 11 18
Hungary...........................06 14 71 24 44
Iceland.....................................5 11 30 00
India............. 22 24 98 70 00 Extn: 70 40
Indonesia ......................0 21 46 82 60 81
Ireland.............................. 18 50 77 72 77
Italy ..................................02 24 36 44 00
82 Customer Care
Ivory Coast............................05 02 02 59
Jordan.................................0 64 39 86 42
Kenya.......................................2 72 37 17
Kuwait..................................... 2 45 41 78
Latvia.......................................7 50 11 18
Lebanon ................................ 01 44 30 43
Libya................................. 02 13 50 28 82
Lithuania............................ 8 70 07 07 00
Luxembourg .........................43 84 33 99
Macedonia .........................0 23 13 14 84
Malaysia .................... + 6 03 77 12 43 04
Malta ....................... + 35 32 14 94 06 32
Mauritius ................................2 11 62 13
Mexico.........................01 80 07 11 00 03
Morocco................................22 66 92 09
Netherlands ..................0 90 03 33 31 00
New Zealand.................... 08 00 27 43 63
Nigeria ...............................0 14 50 05 00
Norway..................................22 70 84 00
Oman ......................................... 79 10 12
Pakistan............................ 02 15 66 22 00
Paraguay.............................8 00 10 20 04
Peru....................................0 80 05 24 00
Philippines.........................0 27 57 11 18
Poland..............................08 01 30 00 30
Portugal..............................8 08 20 15 21
Qatar .....................................04 32 20 10
Romania...........................02 12 09 99 66
Customer Care 83
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