Siemens Pure 300 User Manual

1

Pure

User Guide

2

1

Dear Customer,

Congratulations! You have selected the new Pure hear-

ing instruments from Siemens.

These instructions as well as the guidance from your

Hearing Care Professional will help you understand how

your new Pure hearing instruments work.

If you have any further questions, please contact your

Hearing Care Professional.

Introduction

3

A

12

Contents

3

4

5

6

7

8

9

10

11

Your Pure hearing instrument 6

Intended use 7

General notes on safety 8

Handling of standard and rechargeable batteries 10

Low battery indicato

- r

Inserting the batter

- y

Removing the batter

- y

Inserting and removing your hearing instrument 13

Inserting your hearing instrumen

- t

Removing your hearing instrumen

- t

Turning your hearing instrument on and off 15

Changing the hearing program 16

e2e wireless 2.0 17

Maintenance and care 18

Domes and Receiver Molds 19

Cleanin

- g

Replacing the Dome/ Grid-Dom

- e

Replacing the C-Guard of the Receiver Mol

- d

Disassembling the Receiver Mol

- d

12

4

A

1

16

14

15

2

Handling of the Receiver Unit 23

Remove Receiver Uni

- t

Attach Receiver Uni

- t

Accessories 24

Remote contro

- l

Charge

- r

Tek wireless enhancemen

- t

Troubleshooting tips 28

Technical information 30

Disposal information 32

Your hearing instrument configuration 33

13

17

18

5

Features:

① Receiver Unit
② Dome
③ Battery compartment
④ Push Button
⑤ Microphone Cover
⑥ Receiver Mold
⑦ C-Guard

Your Hearing Care Professional offers an assortment of re­ceiver lengths and Dome sizes to best fit your ear.

CAUTION

Risk of injury caused by incorrect use of Domes.

Always wear the Receiver Unit with the Dome.

X

Make sure that the Dome is completely attached to X
the Receiver Unit.
If the Dome remains in your ear, have it removed by a

X

medical professional.
Replace the Dome if it breaks.

X

Insert the Receiver Unit with the Dome carefully and X
not too deeply into the ear.
Use the Receiver Unit and Dome only in the manner X
described in this user guide.

3

Your Pure hearing instrument

①

②

③

④

⑤

②

⑦

⑥

⑦

6

Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. ENT doctors, audiologists or acous­ticians.

Read and follow the instructions of this user guide to
avoid injuries or damage to the hearing instrument.

Symbols:

Be aware of information marked with the warning symbol

WARNING, CAUTION or NOTICE!

WARNING points out a situation that could

lead to serious injuries,
CAUTION indicates a situation that could lead
to minor and moderate injuries.

NOTICE

NOTICE indicates possible property

damage.

Advice and tips on how to handle your
hearing instrument better.

Instruction. Indicates that something has to
be done.

4

Intended use

7

NOTICE

Your hearing instrument is sensitive to extreme heat,
high humidity, strong magnetic fields (> 0.1T), X-rays and
mechanical stress.

Do not expose your hearing instrument to extreme

X

temperature or high humidity.
Do not leave it in direct sunlight.

X

Do not wear it in the shower or when you apply make- X
up, perfume, aftershave, hairspray or suntan lotion.
Do not wear your hearing instrument when you are

X

exposed to short-waves, a strong magnetic field, a high
frequency field or X-rays.
Do not place your hearing instrument in a microwave

X

oven.

General notes on safety

5

WARNING!

Choking hazard posed by small parts.

Keep hearing instruments, batteries and accessories

X

out of children‘s reach.
If swallowed consult a physician or hospital immedi-

X

ately.
If infants, small children or mentally disabled persons

X

need to wear hearing instruments ensure adequate
supervision.

8

WARNING

Risk in explosive environments, e.g. mining areas!

Don't use your hearing instruments (and remote con-

X

trol) in areas where there is a danger of explosions.

NOTICE for batteries

Leaking batteries damage the instrument.

Remove batteries when the instrument is not in use for

X

a prolonged period of time.
Turn your hearing instrument off when not in use to

X

preserve the battery.

General notes on safety

5

In some countries restrictions for the usage of wireless
equipment exist.

Refer to local authorities for further information.

X

9

Remove the tab on your X
batteries only when you are
ready to use them.

The positive (+) side of the batteries is always the

X

smooth side.
Always keep spare batteries with you.

X

Handling of standard and rechargeable batteries

Low battery indicator

Your Hearing Care Professional can activate an acoustic
signal to inform you when the battery is nearly empty.
If you hear an acoustic signal or experience low amplifica­tion power, replace the battery.

Use standard batteries or rechargeable batter- X
ies in your hearing instruments.
Always use size 312 batteries.

X

Charge the rechargeable batteries before first X
use.

original size

6

10

Handling of standard and rechargeable batteries

Inserting the battery

Open the battery compartment completely X
using your fingernail as shown in the il­lustration.

Insert the proper size battery.

X

Make sure that the "+" symbol on the
battery points up as shown in the
picture.

Close the battery compartment by

X

gently pressing the bottom of the door
upward with your finger tip.
Do not force the door shut. If it does not
close easily, check to see if the battery
was inserted properly.

When the battery door is completely closed, your hearing
instrument is ready for use.

6

11

Handling of standard and rechargeable batteries

Removing the battery

Open the battery compartment complete- X
ly.
Normally the battery drops out when the

X

compartment is completely open. If the
battery does not come out, lightly tap the
instrument or push the battery out with a
pencil as shown.

Do not throw used batteries into household trash. X
Return them to your Hearing Care Professional for
environmentally correct disposal.

6

12

Inserting and removing your hearing instrument

7

NOTICE

Do not use lubricant when you insert the Dome/ Re-

X

ceiver Mold, because it may clog the sound outlet.

Inserting your hearing instrument

Turn your hearing instrument off. X

Hold the receiver with the Dome/ Receiver Mold between X
your thumb and index finger and
insert it carefully into the ear
canal.
You may find it helpful to pull
your ear slightly upward or to the
back.

Place your hearing instrument

X

behind your ear.
Turn your hearing instrument on.

X

NOTICE

For hearing instruments with Receiver Mold, handle

X

by holding the Receiver Mold. Do not pull the tube.

13

Removing your hearing instrument

Turn your hearing instrument off. X

Hold the Receiver Unit/ Receiver Mold X
between your thumb and index finger
and carefully pull it out.
You may find it helpful to lightly push
your ear from the back.

CAUTION

Attach the Dome properly. If the Dome remains

X

in the ear, have it removed by your Hearing Care
Professional.

Inserting and removing your hearing instrument

7

14

Turn on:

Press the push button for 2 seconds to turn the X
instrument ON.

Turn off:

Press the push button for 2 seconds to turn the X
instrument OFF.

Power-on delay

Your hearing instrument is equipped with a „power-on­delay“ feature which can be activated by your Hearing Care
Professional. This allows you to turn the hearing instru­ment on with an automatic delay, so that you may insert
the hearing instrument into your ear without experiencing
unpleasant feedback (whistling).

The delay can be programmed by your Hearing Care Pro­fessional to be 6, 12 or 18 seconds.

8

Turning your hearing instrument
on and off

You can also use the remote control to turn the hea­ring instrument on and off.

15

9

Changing the hearing program

Your hearing instruments offer up to 5 hearing pro­grams for specific listening environments.

Each time you press the program button, your hear­ing instruments switch to the next program, con­firming each change with an acoustic signal.

Example

Turn your hearing instruments on.

X

It is automatically in program 1. You want to change to
program 2.
Press the program button once.

X

You hear the acoustic signal for program 2.
You are now in program 2.

If you are wearing two hearing instruments, the hearing
program will be changed on both instruments simultane­ously if e2e wireless 2.0 is activated.

Your Hearing Care Professional can write down the per­sonal program configuration of your hearing instrument
on page 33.

Your Hearing Care Professional can activate or deactivate
the acoustic signals in your hearing instruments.

You can also use the remote control to change the
hearing program.

16

Your hearing instruments are equipped with e2e (ear-to­ear) wireless 2.0 technology.

Advantages of the wireless functionality:

Automatically adjusts both hearing instruments simulta- 
neously to different listening situations.
Allows use of accessories, e.g. a remote control.



Provides synchronization of the settings in the system. If 
you change the volume or program on one hearing in­strument, the other hearing instrument is automatically
adjusted.

Your Hearing Care Professional can activate or deactivate
the wireless functionality of your hearing instruments.

The performance of e2e wireless 2.0 may be affected
by electromagnetic interference – e.g. from a compu­ter monitor or halogen lamp system controlled by a
switching power supply.

Move away from the source of interference if you

X

experience difficulty.

10

e2e wireless 2.0

17

NOTICE

Do not put the hearing instruments in

X

water.

Your hearing instruments are highly sensitive systems.
Proper care and handling will ensure the best possible
performance.

Clean instruments regularly to prevent damage to the

X

hearing instruments and to avoid health problems.
Clean your hearing instruments with a soft, dry tissue,

X

as necessary.
If the hearing instruments sound distorted or weak ask

X

your Hearing Care Professional to exchange the micro­phone cover.
Place your hearing instruments in a "dry aid kit" with a

X

special moisture-attracting capsule overnight.
Ask your Hearing Care Professional for special care sets

X

and further information on how to keep your hearing
instruments in good condition.

11

Maintenance and care

18

Your hearing instruments have one of the following ear
pieces:

Domes and Receiver Molds

12

Dome with
C-Guard

Grid-Dome Receiver Mold

with C-Guard

Full functionality of Domes, Grid-Domes and Receiver
Molds is only assured with a working wax guard.

Wax guard is the
integrated
C-Guard.

Wax guard is the
integrated grid.

Wax guard is the
exchangeable
C-Guard.

Exchange the Dome/ Grid-Dome as X
needed.
Make sure that the Dome/ Grid-

X

Dome is completely attached to the
Receiver Unit.

Exchange the

X

C-Guard appro­ximately every
3 months.

19

Cleaning

Cerumen (ear wax) on the Domes, Grid-Domes
and Receiver Molds affect sound quality.

Clean Domes, Grid-Domes and Recei-

X

ver Molds right after taking the hea­ ring instruments off.
This way cerumen can not dry and
harden.

Remove cerumen with a soft tissue. No other X

tools are required.

To remove dried cerumen, moisten the soft tissue with a

X

cerumen solvent.
Dab the cerumen with the moistened tissue and wait a

X

short period of time, this will loosen the cerumen.

12

Domes and Receiver Molds

NOTICE

Domes, Grid-Domes and Receiver Molds are easily dam­aged when handled wrongly.

Never use brushes or sharp objects for cleaning.

X

Never use running water or immerse the hearing in- X
strument.
Never use pressure or rotating action while cleaning.

X

Don't spray cerumen solvent directly onto the C-Guard! X
Do not pull the receiver out of the Receiver Mold. X

Grid-Domes are very flexible. Take the Grid-Dome of the
Receiver Unit and squeeze the Grid-Dome to remove ceru­men from the grid.

20

Replacing the Dome/ Grid-Dome

Remove the old Dome/ Grid-Dome X
from the receiver.
Press the tip of the Receiver Unit

X

into the new Dome/ Grid-Dome.
Ensure that the Dome/ Grid-Dome

X

is fully attached (refer to illustra­tion).

If the Dome/ Grid-Dome is not mounted correctly the

X

sound quality will be affected.
If this is the case check and readjust the Dome/ Grid- X
Dome.

CAUTION

Risk of injury caused by incorrect use of Domes.

Do not place the receiver into your ear without the

X

Dome.
If the Dome gets detached in your ear, consult your X
Hearing Care Professional, a physician, or hospital.

Domes and Receiver Molds

12

21

Replacing the C-Guard of the Receiver
Mold

Remove the C-Guard with the back side X
of the C-Guard tool.
The C-Guard can not be re-used after the
disassembling process.

Insert the new C-Guard.

X

Change the C-Guard approximately every X
three months, or as needed.

Disassembling the Receiver Mold

Do not disassemble the Receiver Mold yourself. Ask X
your Hearing Care Professional for help when the
Receiver Mold needs extensive cleaning.

Domes and Receiver Molds

12

22

turn

remove

join

turn

Handling of the Receiver Unit

13

Remove Receiver Unit

Hold the instrument in one hand and turn the Receiver X
Unit with the other hand carefully to the left (45º) and
remove it.

The Receiver Unit can be changed as needed by your
Hearing Care Professional. If you need to replace the
Receiver Unit by yourself follow these directions care­fully.

Attach Receiver Unit

Join the instrument and a new Receiver Unit together X
with the Receiver Unit turned to the left (45°).
The mark on the instrument has to coincide with the
mark on the Receiver Unit.
Turn the Receiver Unit to the right until it locks into place.

X

23

In the event your hearing instruments can be X
controlled by another person's remote control, re­turn hearing instruments and remote control to your
Hearing Care Professional.

14

Accessories

Remote control

The wireless function of your hearing instruments allows
you to use a remote control to change the program and
volume of your hearing instruments.

For further information about the remote control, contact
your Hearing Care Professional or refer to the remote con­trol user guide.

24

14

Accessories

Charger

Your hearing instruments work with standard or recharge­able batteries. With the easy-to-use charger you can
charge the rechargeable batteries for one or two hearing
instruments. After just five hours of charging, the charger
shuts itself off and the hear­ing instruments are ready to
run for a day.

For detailed information
and instructions refer to the
charger user guide or ask
your Hearing Care Profes­sional.

25

14

Accessories

Tek wireless enhancement

Your hearing instruments together with the Tek
Connect remote control will allow you to con­nect your hearing instruments to the growing
world of technology. Via a special Bluetooth
connection it is possible to receive audio sig­nals from your mobile, your television or your
mp3-player.

For detailed information and instructions refer
to the Tek user guide or ask your Hearing Care
Professional.

26

27

Your Pure hearing instruments are reliable devices. Should
a problem occur, it can usually be corrected quickly. Use
these troubleshooting tips to resolve simple issues.

Problem Cause

Sound is weak Weak or dead battery

Dome / Receiver Mold clogged
Volume too low

Instrument emits
whistling sound

Improper seating in ear
Volume too high
Clogged with wax or excessive wax in ears

Sound is
distorted

Volume too high
Weak battery

Instrument emits
signal tones

Battery compartment not completely closed
Weak battery

Instrument
does not work

Instrument is not turned on
Battery compartment not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active

15

Troubleshooting tips

28

If you still encounter problems after trying these sugges­tions, consult your Hearing Care Professional.

Possible Solution

Insert new standard battery
Clean Receiver Mold / clean or change Dome
Increase volume (with remote control)

Try reinserting the Receiver Unit until it fits securely
Lower volume (with remote control)
Clean Dome / Receiver Mold or contact your Hearing Care

Professional

Lower volume (with remote control)
Replace battery

Gently close battery compartment completely
Replace battery

Turn instrument on
Gently close battery compartment completely
Replace battery
Make sure battery is inserted correctly
Wait 18 seconds and check again

15

29

Operating frequencies: Fc=3.28 MHz

This Class B digital apparatus complies with Canadian ICES-

003.

Changes or modifications not expressly approved by the
party responsible for compliance could void the users au­thority to operate the equipment.

Siemens Pure 300, Pure 500, Pure 700

FCC ID: SGI-WL002BTE

IC: 267AB-WL002

This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canady.
Operation is subject to the following conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.

16

Technical information

30

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reason­able protection against harmful interference in a residen­tial installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harm­ful interference to radio communications. However, there
is no guarantee that interference will not occur in a par­ticular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:

Reorient or relocate the receiving antenna.



Increase the separation between the equipment and 
receiver.
Connect the equipment into an outlet on a circuit differ-



ent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician



for help.

16

Technical information

31

Within the European Union, the marked equip­ment is covered by "Directive 2002/96/EC of
the European Parliament and of the Council of
27 January 2003 on waste electrical and elec­tronical equipment".

Amended by "Directive 2003/108/EC" (WEEE).

For disposal within the EU please send devices to the
following address:

United Kingdom Malta Ireland

Siemens Charles de Giorgio LTD Howth Junction
Hearing Instruments 39-40 South Street Business Center
Newton Road Valetta CMR 01 Kilbarrack
Crawley RH109TT P.O. Box 374 5 Dublin

www.siemens.com/hearing

With the CE marking Siemens confirms compliance
with the European Directive 93/42/EEC concerning
medical devices and the European Directive
99/5/EC (R&TTE) concerning radio and telecommunica­tions terminal equipment.

0123

Disposal information

17

Recycle your hearing instruments and batteries ac- X
cording to national regulations.

32

Hearing instrument

LEFT RIGHT

Model

Serial number

312 Battery 312

yes no Power on delay yes no

yes no Push button yes no

Signal tones

on off Low battery warning on off

on off Volume control limit on off

on off Volume control change on off

Hearing
program

Description of the hearing program

1

2

3

4

5

Remote control (e.g. ProPocket)

Serial
number

X

X

Your hearing instrument configuration

18

33

Notes

34

www.siemens.com /hearing

Siemens Audiologische Technik GmbH
Gebbertstrasse 125
91058 Erlangen
Germany
Phone [phone]

© Siemens AG, 04.2009 · SB
Document No. A91SAT-00311-99T4-7600
Order/Item No. 104 172 08
Printed in Germany