Siemens OpenStage 60T, OpenStage80T, OpenStage Key Module User Manual

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Page 1

Documentation

Para maiores informações sobre este ou outro produto Siemens ligue: 11 2858-0444 ou clique : www.asttecom.com.br

Manual Telefone OpenStage 60T/80T

HiPath 500, HiPath 3000, HiPath 5000

OpenStage60T/80T OpenStage Key Module

User Guide

Communication for the open minded

Siemens Enterprise Communications www.siemens-enterprise.com

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Important information

Trademarks

For safety reasons, the telephone should only be supplied with power:

• using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US).

Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel.

Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.

The device conforms to the EU directive 1999/5/EC as attested by the CE marking.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.

For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.

The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.

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Important information

Location of the telephone

• The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C.

• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.

• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.

• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.

• Do not operate the telephone in damp environments such as bathrooms.

Software update

During a software update, the phone must not be disconnected from the power supply unit or the phone line. An update action is indicated by messages on the display and/or by flashing LEDs.

Product Support on the Internet

Information and support for our products can be found on the Internet:

http://www.siemens-enterprise.com/.

Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:

http://wiki.siemens-enterprise.com/.

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Contents

Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product Support on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11

About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12

Multi-line telephone, executive/secretary functions . . . . . . . . . . . . . . . 13

Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Getting to know your OpenStage phone . . . . . . . . .14

The user interface of your OpenStage 60 T/80 T . . . . . . . . . . . . . . . . . 14

Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Mode keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Contents

Applications available on your OpenStage phone 32

Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

System phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Settings – Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Settings – telephone user menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Settings – administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Answering a call via the loudspeaker (speakerphone mode). . . . . . 44

Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Dialing with the headset connected . . . . . . . . . . . . . . . . . . . . . . . . 49

Dialing with DDS keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 51

Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . 54

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Contents

Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .55

Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Answering a call for another phone . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Answering calls from the entrance telephone

and opening the door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Accepting a call from an answering machine . . . . . . . . . . . . . . . . . 58

Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Redialing from a call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using a personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using a system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Making calls using system speed-dial numbers . . . . . . . . . . . . . . . 62

Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 64

Talking to your colleague with discreet calling (not for HiPath 500) 64

Automatic connection setup/hotline . . . . . . . . . . . . . . . . . . . . . . . . 65

Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . 66

Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

During a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Preventing and allowing a second call (call waiting) . . . . . . . . . . . . 68

Activating/deactivating the camp-on tone . . . . . . . . . . . . . . . . . . . . 68

Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Placing an external call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Conducting a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . 73

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Transferring a call after a speaker call announcement in a group . . 75

Sending a trunk flash (not for HiPath 500). . . . . . . . . . . . . . . . . . . . 76

If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . 77

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Active call forwarding indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Overview of call forwarding types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call forwarding key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Editing call forwarding instructions . . . . . . . . . . . . . . . . . . . . . . . . . 80

Editing forwarding destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Forwarding express activation for "all calls" . . . . . . . . . . . . . . . . . . . 83

Activating call forwarding via the Program/Service menu . . . . . . . . . . 83

Configuration via the Program/Service menu . . . . . . . . . . . . . . . . . 83

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Contents

Deactivating call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using system forwarding instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 85

Call forwarding no reply (CFNR). . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Call forwarding in the carrier network and

forwarding multiple subscriber numbers (MSN) (not for U.S.) . . . . 86

Programming sensor keys . . . . . . . . . . . . . . . . . . . . . 87

Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Overview of functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Programming a procedure key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Changing the label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Deleting sensor key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Phonebooks and call lists . . . . . . . . . . . . . . . . . . . . . 96

Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Changing contact data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Managing the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Managing groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Finding an LDAP entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

View details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Copying entries from the call logs

into the personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Displaying and assigning call charges . . . . . . . . . 106

Displaying call charges (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . 106

Displaying call charges for another telephone (not for U.S.) . . . . . . . . 107

Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Turning ringer cutoff on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Suppressing your phone number on the called party’s phone . . . . . . 111

Silent Monitor (not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Trace call: identifying anonymous callers (not for U.S.). . . . . . . . . . . . 113

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Contents

Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . 114

Locking another telephone to prevent unauthorized use . . . . . . . . . . 115

Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

More functions/services. . . . . . . . . . . . . . . . . . . . . .117

Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . 119

Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . 120

Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Displaying the number of waiting calls/overload display . . . . . . . . . . . 122

Using another telephone like your own for a call . . . . . . . . . . . . . . . . 122

Change number (exchanged phone/move/relocate) . . . . . . . . . . . . . . 123

Fax details and message on answering machine . . . . . . . . . . . . . . . . 124

Resetting services and functions

(system-wide cancellation for a telephone). . . . . . . . . . . . . . . . . . . . . 124

Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . 125

Using system functions from outside

DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . 128

Controlling Connected Computer or Their Programs/Tel. Data Service 129

Communicating with PC applications over a CSTA interface . . . . . . . 130

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . 131

Sensors (HiPath 33x0/35x0 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Paging persons (not for U.S., not for HiPath 500) . . . . . . . . . . . . . . . 132

Making calls in the team/executive/

secretary configuration . . . . . . . . . . . . . . . . . . . . . .133

Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . 135

Dialing with trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Placing a call on hold on a trunk key and retrieving the held call . . 135

Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . 136

MULAP conference release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Calling a team member directly. . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Accepting a call for another team member . . . . . . . . . . . . . . . . . . 138

Page 9

Contents

Forwarding calls on trunks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 141

Using team functions . . . . . . . . . . . . . . . . . . . . . . . . 142

Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Accepting a call for another member of your team. . . . . . . . . . . . . . . 144

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Special functions in the LAN

(not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . 148

Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . 151

Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Individual phone configuration . . . . . . . . . . . . . . . 153

Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Adjusting the display to a comfortable reading angle . . . . . . . . . . 153

Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Color scheme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Set the sensitivity of the TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . 158

Contrast for the OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . 159

Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 164

Adjusting the volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . 164

En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Configuring Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Connecting/disconnecting a Bluetooth device. . . . . . . . . . . . . . . . 168

Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Closing automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Setting the automatic display duration. . . . . . . . . . . . . . . . . . . . . . 173

Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Phone test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Page 10

Contents

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Linking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Data backup to USB memory stick. . . . . . . . . . . . .180

Backing up user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Restoring all user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Restoring selected user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Checking backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Deleting backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Differing display view in a HiPath 4000 environment

(not for HiPath 500). . . . . . . . . . . . . . . . . . . . . . . . . . .185

Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Responding to error messages on the screen . . . . . . . . . . . . . . . . . . 186

Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 187

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Overview of functions and codes . . . . . . . . . . . . . .193

Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Page 11

General information

About this manual

This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.

If a particular function on your phone is not available to you, this may be due to one of the following reasons:

• The function is not configured for you or your telephone. Please contact your system support representative.

• Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade.

This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.

These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.

For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.

This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.

Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.

Service

The Siemens service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider.

If you experience problems or defects with the phone, please dial the service number for your country.

Page 12

General information

Intended use

The OpenStage phone was designed as a device for voice transmission and should be used on a desk. Any other use is regarded as unauthorized.

Telephone type

The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician. Please have this information ready when you contact our service department regarding faults or problems with the product.

Speakerphone quality and display legibility

• To ensure good speakerphone quality, the area in front of the telephone

• Proceed as follows to optimize display legibility:

(front right) should be kept clear. The optimum handsfree distance is 20 in. (50 cm).

– Turn the phone to tilt the display. This ensures you have a frontal view

of the display while eliminating light reflexes.

Page 13

General information

Multi-line telephone, executive/secretary functions

Your OpenStage 60/80 T is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones ! page 134.

When using a multi-line phone to make and receive calls, certain particulars must be taken into account ! page 135 ff. The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g. "Ring Transfer" and "Accept call"), configured especially for executive/secretary use ! page 133 ff.

Team functions

To increase the efficiency of telephony, your service personnel can configure various Team functions such as pickup groups, hunt groups, and call distribution groups.

Page 14

Getting to know your OpenStage phone

The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.

The only difference between the OpenStage 80 T and OpenStage 60 T is in their casing.

The user interface of your

OpenStage 60 T/80 T

The diagram shows an OpenStage 60 T, the description applies to both product variants.

1 You can make and receive calls as normal using the handset. 2 The large graphic display permits intuitive operation of the phone

! page 25.

3 Using the mode keys you can conveniently use the phone’s applica-

tions. To select a tab within an function press the relevant key repeatedly until the required tab is displayed ! page 19.

4 Use the TouchGuide to navigate conveniently through the applica-

tions on your telephone ! page 20.

5 You can customize your telephone by assigning phone numbers and

functions to the programmable sensor keys ! page 22.

6 The function keys allow you to call up the most frequently used func-

tions during a call (e.g. Disconnect) ! page 18.

7 Audio keys are also available, allowing you to optimally configure the

audio features on your telephone ! page 18.

8 The TouchSlider allows you to adjust the current volume (e.g. tele-

phone rings - ringer volume) ! page 18.

9 Incoming calls are visually signaled via the call display.

10 The keypad can be used to enter phone numbers and text ! page 24.

Page 15

Getting to know your OpenStage phone

Ports on the underside of the phone

USB (For example, 1st party CTI or OpenStage Manager)

USB memory stick

HiPath

[1]

Power supply unit

Port for key modules

OpenStage operating features

OpenStage 80 T 60 T

Display type Color TFT

320x240

Illuminated display Programmable sensor keys 8 8

Full-duplex speakerphone function Headset Bluetooth USB master/slave Interface for key modules OpenStage phone adapter

[1] Use an extension cable such as C39195-Z7704-A5 to connect the USB memory stick.

The port is not suitable for USB hubs.

[1]

Headset

Handset

Color TFT

320x240

;; ;;

;; ;; ;; ;; ;;

Page 16

Getting to know your OpenStage phone

OpenStage Manager

This program offers an additional option for tailoring your phone to your personal needs.

OpenStage Manager is suitable for the following models:

• OpenStage 60 (SIP/HFA)

• OpenStage 60 T

• OpenStage 80 (SIP/HFA)

• OpenStage 80 T

• OpenStage 60 G / 80 G (SIP/HFA)

Features

• Phonebook management

• Assignment of images to contacts

• Synchronization of contacts

• Save and restore

• Key programming

• Screensaver

• Ring tones

Contact your service personnel for the latest version of OpenStage Manager.

Page 17

Getting to know your OpenStage phone

OpenStage Key Module

The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used according to your needs ! page 22.

The diagram shows an OpenStage Key Module for OpenStage 80 T.

You can attach up to two OpenStage Key Modules to your OpenStage 60 T/80 T.

Page 18

Getting to know your OpenStage phone

Keys and controls

Function keys

Key Function when key is pressed

End (disconnect) call ! page 49.

Call forwarding

Key currently has no function.

[1] If the LED key flashes on the phone, your phone was configured as a forwarding destina-

tion.

Audio controls

Audio keys

Key Function when key is pressed

Activate/deactivate the loudspeaker ! page 44.

Activate/deactivate headset ! page 55.

Activate/deactivate microphone (also for speakerphone mode)

! page 50.

[1]

! page 79.

To u c h S l i d e r

Similar to the TouchGuide ! page 20, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.

Icon used in the manual:

The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.

Set the lamp brightness of the TouchSlider ! page 157.

Page 19

Getting to know your OpenStage phone

Mode keys

These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.

Key Function when key is pressed LED display

Display telephony interface

! page 33

Display phonebooks ! page 34 Blue: Application is active

Display call lists ! page 37

Display messages ! page 39

Display user/applications menu

! page 40

Display Help function ! page 42 Blue: Application is active

The icons for the mode keys also appear on the display ! page 31.

Blue: Application is active

Blue: Application is active White: New entry in call list

Blue: Application is active White: New voicemail

Blue: Application is active

Page 20

Getting to know your OpenStage phone

TouchGuide

Before using the telephone, remove the protective covering from the TouchGuide ring surface.

With this control, you can manage most of your phone’s functions, as well as its displays.

Operation Functions when key is pressed

Press

In idle mode:

• Open the idle menu ! page 28 In lists and menus:

• Go to next level Entry selected:

• Perform action You can now access a context menu:

• Open the context menu

In lists and menus:

• One level back Entry selected:

• cancel action In input fields:

• Delete character to the left of the cursor

In lists and menus:

• Scroll down

• Hold down: Jump to the end of the list/menu

In lists and menus:

Press

Move your finger around the inner

wheel W

Press

• Scroll up

• Hold down: Jump to the start of the list/menu

In lists and menus:

• Scroll up or down

In input fields:

• Select a character in the display keyboard ! page 26

• Set sensitivity ! page 158.

Entry selected:

• Perform action

• Initiate call

In idle mode:

• Open the idle menu ! page 28

Page 21

Getting to know your OpenStage phone

Browsing in the call list and phonebook tabs

If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Dialled" and "Forwarded" tabs using the w key,

Alternatively you can use the TouchGuide to navigate between the tabs. Firstly enter the tab line using the b key and then browse left or right us-

ing the a and c keys. Once you have reached the required tab, press the d or i key to enter the corresponding selection list.

If you are in one of the phonebook or caller lists or in one of the settings menu, you are go back to the telephony interface by repeatedly pressing the a key.

Page 22

Getting to know your OpenStage phone

Programmable sensor keys

Your OpenStage 60 T/80 T has eight illuminated sensor keys to which you can assign functions or numbers.

Increase the number of programmable sensor keys by connecting a key module ! page 17.

Depending on how they are programmed, you can use the sensor keys as:

• Function keys ! page 87

•Repdial keys ! page 93

•Procedure keys ! page 91

You can program internal and external station numbers on the second level for all programmable sensor keys (except the Shift key). The LED function is not available for internal station numbers on the second level.

Touch the key to activate the programmed function or dial the stored number.

Press and hold a function key or repdial key to open a menu for programming it. Direct station selection (DSS) keys can only be programmed via the service menu.

A label indicating the key’s function is displayed to the left of the key; it cannot be changed. You can change the labels for repdial or DSS keys according to your requirements ! page 94.

The status of a function is shown by the LED on the corresponding sensor key.

Meaning of LED displays on function keys

LED Meaning of function key

Off The function is deactivated.

Flashing

On The function is activated.

[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing

interval. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.

The programmable sensor keys on multi-line phones function as trunk keys ! page 134.

[1]

Indicates the function status.

Page 23

Getting to know your OpenStage phone

Te x t i n p u t

Example: Changing the key label ! page 94.

Enter the required characters via the keypad.

Select the functions using the keys d and b. Confirm your entry with i.

L1 label: Ma Save

#=Delete Character

Characters entered Save entry

Delete character

[1]

Previous Exit

[1] Alternatively, press the key #

Character overview (depends on the current language setting)

Key 1x2x3x4x5x

[1]

1 2 3 4 5 6 7 8

abc2

def 3

gh i 4

jkl5

mn o 6

pqr s7

tuv8

9 0 * #

[1] Space

[2] Next letter in upper case

[3] Delete character

wx y z 9

+. - 0

[2]

[3]

Page 24

Getting to know your OpenStage phone

Keypad

Te x t i n p u t

In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.

Example: To enter the letter "h", press the number twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input field.

To speed up the input, you can confirm your entry by pressing "i"

on the TouchGuide after you have selected the required character. To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.

Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).

Multi-function keys

4 key on the keypad

Function

Long press (key held down)

Key label ! page 23.

Display keyboard ! page 26

Turn ringtone on/off ! page 110.

Next letter in upper case. Delete character.

Write special characters. Switch between upper

Turn phone lock on/off ! page 114.

and lower-case text and number entry.

Page 25

Getting to know your OpenStage phone

Graphic display

Your OpenStage 60 T/80 T is equipped with a tilt-and-swivel color display ! page 15.

Appearance

You can customize your display to suit your personal requirements:

• Angle the display as required ! page 12.

• Angle the display as required ! page 12. Select your preferred display design ! page 156.

14:27 FR 26.01.07 123456

Dialled Received

Options

Paul, Auster 10:24

14:27 FR 26.01.07 123456

Dialled

Options

Paul, Auster 10:24

Received

Paul, R.. Peter, A.. Anna, S..

Paul, R..

Peter, A..

Anna, S..

Crystal Sea

Warm Grey

Status bar

The time, weekday, date, and your phone number are displayed in the status bar.

In addition, different icons represent different situations and switches:

Icon Explanation

The ring tone is deactivated ! page 110

The "Do not disturb" function is activated ! page 111

The phone lock is activated ! page 114

The Bluetooth function is activated ! page 166

Page 26

Getting to know your OpenStage phone

Display keyboard

Simple text and characters can also be entered at any time using the keypad ! page 24.

Depending on the context, the display keyboard is displayed with different elements.

Use the TouchGuide to operate the display keyboard ! page 20.

Operation Function

Move your finger around the wheel

i Select the element in focus (enters the char-

Press

h Delete character to the left

Press g Set focus to

You can select the following functions from the function bar:

Element Explanation

Switch to upper/lower case characters for first letter of words (initial letter upper case, all subsequent letters lower case).

Switch to lower case characters.

Switch to numeric characters

Switch to punctuation and special characters

Move cursor one character to the right/left

Copy entire content of the active field to the clipboard

Insert clipboard content at cursor position. Existing content is not overwritten.

Cancel action without changes.

Confirm changes.

Element in focus Letters, digits, punctuation or special characters Function bar

Set the focus on the next/previous element

acter or performs the function)

Page 27

Getting to know your OpenStage phone

Character overview (depends on the current language setting)

Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x

[1]

2 3 4 5 6 7 8 9 0

* #

[1] Space

[2]

[3] Switch between upper and lower-case text and number entry

abc2ä

def3

gh i 4

jkl5

mn o 6ö

pqr s7ß

tuv8ü

wx y z 9

[2]

.*#,?!’ - ( )@/ : _

[3]

Additional special characters are available on the display keyboard

Page 28

Getting to know your OpenStage phone

Context-dependent displays

Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively.

Idle mode

If there are no calls taking place or settings being made, your OpenStage is in idle mode. In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.

Idle menu

In idle mode, press g on the TouchGuide ! page 20 to display the idle

menu. You can call up various functions here. The sequence and status of the entries correspond to the status of the function.

It may contain the following entries:

• Caller list

• Forwarding on

• Lock phone

• Do not disturb on

• Advisory msg. on

• Ringer cutoff on

• Send message

• View callbacks

• Phonebook

• HF answerback on

• Join group

• Suppress call ID

• Call waiting tone off

• DISA intern

[1]

Status bar ! page 25

Label for the programmable sensor keys list ! page 22

Context-dependent displays ! page 28

[1] Only appears if callback requests are saved

Page 29

Getting to know your OpenStage phone

Telephony dialogs

The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.

Example: You dialed the phone number of a contact saved in the phonebook.

Coco, Chanel 220870

Information on the connection status and caller

Callback Send message

The pop-up menu (! page 30) provides functions suited to the situation, which you can select and confirm using the TouchGuide ! page 20.

Situation-specific functions

Messages

The messages displayed in the upper left area of the display advise you of current settings or events.

Example:

• Call forwarding is activated for all calls. All calls are forwarded to the party named "Coco Chanel"

• You received a message while you were absent.

• A call list contains a new entry

Explanation of all message icons:

Icon Explanation

You have received one or more new messages

One or more new entries have been added to the call lists

Call forwarding is active

[1]

Activated call forwarding Call list entry Messages received

[1] The display depends on whether you defined a party from the personal phonebook or the

system phonebook as the forwarding destination.

Page 30

Getting to know your OpenStage phone

Context menus

If the arrow icon g appears next to a selected entry, additional menu lev-

els or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide ! page 20.

You can set context menus to automatically close in certain situations (for example, during a connection) ! page 172. You can also select the dis- play duration ! page 172.

Dial

Dial Details Delete Send

New contact

First entry (selected when the menu is called u

Selected entry

Pop-up window

In certain situations, a pop-up window opens automatically in the lower third of the display.

Pop-up menu

You will be prompted to use a pop-up menu to select situation-dependant functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu ! page 20.

Example: The following pop-up menu opens after you change a setting and press the

h key on your TouchGuide.

Save changes?

Save

Do not save

Pop-up message

Pop-up messages only indicate actions or states for which further action is not required.

Example: The following pop-up message appears briefly when you change a setting.

Changes saved successfully

Page 31

Getting to know your OpenStage phone

Application tab

In many cases you can select further content within an application using tabs.

Missed Received

Icon

Example: Press the this key repeatedly to switch between the various tabs.

The icon displayed to the left of the tab indicates the application you are currently working in.

Icon Explanation

Active tab

w mode key to open the call lists ! page 19. Press

Telephony interface ! page 33

Phonebooks ! page 34

Call lists ! page 37

Messages ! page 39

Menu ! page 40

Help function ! page 42

Additional tab

Arrow icon: Additional tabs

Page 32

Applications available on your OpenStage phone

The following descriptions provide an overview of the various applications available on your OpenStage phone.

Application navigation

Activating an application

You can switch to the relevant application using the mode keys ! page 19.

Scrolling through application tabs

If an application has more than one tab, you can press a mode key repeatedly to select the relevant tab ! page 31.

Scrolling through lists

You can use the TouchGuide to scroll through entries and confirm the functions you want ! page 20.

Opening context menus

If the arrow entry ! page 30.

g appears beside an entry, a context menu is available for this

Page 33

Applications available on your OpenStage phone

Telephony interface

Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance.

The same information is available on multi-line telephones for the selected line in the "Overview" tab.

To access the menu: Press the t key.

Example:

Icon indicating call status

Call duration

Current call(s) stored in the phonebook (where available, with information)

Chanel, Coco 220870 no answer

Return to held call

Phonebooks

In addition to the personal phonebook, this application contains entries from other directory services such as an LDAP corporate directory and the company’s internal phonebook.

To access the menu: Press u repeatedly until the required tab is dis-

played.

Example:

Personal

Options

Bernoulli, Daniel

Bohr, Niels

Chadwick, James

Curie, Marie

Einstein, Albert

Faraday, Michael

Watt, James

Corporate

Ta b

Additional options for processing the phonebook in the context menu

Contacts

Further entries are available

Phonebook icons

Icon Explanation

Primary business number

Secondary business number

Mobile phone number

Private phone number

The phone number is not saved in the personal phonebook.

Search contacts

When in the phonebook or directory list view, press the keypad key that corresponds to the first letter of your search term. A field opens for you to enter the search term:

A ABC2

Enter your search term using the keypad ! page 24.

The cursor jumps to the first entry in the list that matches the character you entered in the search field.

Page 35

Applications available on your OpenStage phone

Personal phonebook

The "Personal" tab contains your personal phonebook. You can store up to 1000 contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.

There are two ways of creating new contacts:

• Via the phonebook list context menu ! page 96

Contact details

The type of data displayed for a call in the telephony interface ! page 33 is dependent on the information you have stored for the contact in your personal phonebook.

A contact consists of the entry in the "First name" or "Last name" fields and at least one phone number ! page 96.

In addition, you can store non-telephony-specific data (e.g. address, function, etc.) for each entry.

You can store several phone numbers for each contact. In this case, however, you should define a preferred number ! page 97.

Classify your contacts into groups ! page 100.

Store a picture of the contact ! page 97.

Managing contacts

All saved contacts are listed in alphabetical order in the "Personal" tab.

You can use the "Options" context menu to

• create new contacts ! page 96

• define contact display format ! page 99

• sort contacts into groups ! page 100

• delete the entire phonebook list ! page 99

To manage your contact data professionally and to synchronize your data with the Outlook e-mail program, we recommend using OpenStage Manager ! page 16.

Using contacts

The following functions are available via the context menu of a selected contact:

• Calling a contact ! page 59

• Editing a contact ! page 98

• Deleting a contact ! page 99

Page 36

Applications available on your OpenStage phone

LDAP directory

If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory.

Searching for a contact

• Searching for an entry ! page 102

Using a contact

• Call contact ! page 61

System phonebook

The "System" tab contains the central speed-dial directory, which is configured and maintained by your service personnel. This directory contains all internal phone numbers and speed-dial numbers that were assigned a name.

• Dialing from the system phonebook ! page 61

• Dialing with system speed-dial numbers ! page 62

Page 37

Applications available on your OpenStage phone

Call lists

All calls and numbers dialed on your phone are logged in chronological order in call lists.

Callers with suppressed numbers cannot be saved in the call lists.

The following call lists are displayed individually on separate tabs:

• "Missed" tab: missed calls

• "Received" tab: answered calls

• "Dialled" tab: dialed numbers

Callers with suppressed numbers cannot be saved in the call lists.

When new entries are added to the call lists, a message appears (! page 29) on the idle display and the LED of the mode key (! page 19) lights up white.

To access the menu: Press played.

w repeatedly until the required tab is dis-

Managing call lists

Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted.

Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu.

Example: "Missed" tab

Missed

Options

Bernoulli, Daniel g 18.10.

Curie, Marie 18.10.

Bohr, Niels 17.10.

You can select the following function in the "Options" context menu:

• Delete All ! page 104

Received

Additional tabs Selected new entry with

context menu Date of call

Number of call attempts

Old entry

Page 38

Applications available on your OpenStage phone

Example: "Dialled" tab

Dialled

Options

Coco, Chanel g 12.07.

220870 (3)

The following functions are available via the context menu of a selected entry:

•Dial ! page 59

• Details ! page 104

• Delete ! page 104

• Transfer entry to personal phonebook ! page 105

Missed

Additional tabs Selected entry with con-

text menu Date of call

Number of call attempts

Entry details

Up to ten call attempts/calls can be stored under "Details" for each entry.

Example: entry in the "Missed" tab

Information from the

1238765341 g

12.07 10:56

10.07 08:04

phonebook

Entries, sorted by most recent

Time

Date

Example: entry in the "Dialled" tab

Information from the

220870 g

12.07 10:56 2:14

In this view, the context menu contains the following entry:

•Dial ! page 59

If a caller is already entered as a contact in the local phonebook, the stored data is displayed.

phonebook

Call duration Time

Date

Page 39

Applications available on your OpenStage phone

Mailbox

Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to messages received.

"Messages" and/or "Voicemail" are displayed in the tab "Messages".

Messages

You can send short text messages to individual internal stations or groups.

In idle mode (! page 28) the following signals alert you to the presence of new messages:

x key LED illuminates

•

• Display ! page 29.

To access the menu: Press the

Example:

Messages

Msg. from: Coco, Chanel

Message sent Call sender Delete Exit

x key. The "Messages" tab is active.

Information on the sender

Functions

For a description of how to edit the entries ! page 119.

Voicemail

If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived. An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x> new messages").

To play back your voicemail, follow the instructions on the display.

Page 40

Applications available on your OpenStage phone

[1]

Help function

You can call up the "Help" function at any time, even during a call.

Calling up the "Help" function

Press y. The "Help" function is activated.

If service personnel have activated a function on your phone, which continuously transmits operating data to a server, you will see the flashing icon in the upper display line.

Page 43

Step by Step

Basic functions

Please read the introductory chapters "Getting to know your OpenStage phone" ! page 14 and "Applications available on your OpenStage phone" ! page 32 carefully before performing any of the steps described here on your phone.

Answering a call

Your OpenStage phone rings with the tone signal set when an incoming call is received. The call is also visually signaled on the call display.

• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

If transmitted, calling party information (name, phone number) appears on the graphic display.

Answering a call via the handset

The phone is ringing. The caller is displayed.

^ Lift the handset.

if nec.

X Set the call volume.

Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.

An incoming call will interrupt any ongoing telephone setting operations.

Page 44

Basic functions

Step by Step

Answer

Answering a call via the loudspeaker (speakerphone mode)

Suggestions for using speakerphone mode

• Tell the other party that speakerphone mode is active.

• Adjust the call volume while speakerphone mode is active.

• The ideal distance between the user and the phone in speakerphone mode is about 50 cm.

The phone is ringing. The caller is displayed.

n Press the key shown. The LED lights up.

Confirm.

The speakerphone function is activated.

if nec.

X Set the call volume.

Ending a call

n Press the key shown. The LED goes out.

s Press the key shown.

Accepting a call via the headset

Prerequisite: A headset is connected.

Make sure your headset port is set up properly ! page 162.

The phone rings. The o key flashes.

o Press the key shown.

if nec.

X Set the call volume.

Page 45

Step by Step

Basic functions

Switching to speakerphone mode

People present in the room can participate in your call.

Prerequisite: You are conducting a call via the handset.

n] Hold down the key and replace the handset. Then re-

lease the key and proceed with your call.

if nec. X Set the call volume.

U.S. mode

If your communication system is set to US mode (contact your service personnel), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode.

n Press the key shown.

] Replace the handset. Proceed with your call.

if nec.

X Set the call volume.

Switching to the handset

Prerequisite: You are conducting a call in speakerphone mode.

^ Lift the handset.

n The LED key goes out.

Page 46

Basic functions

Step by Step

Open listening

People present in the room can silently monitor your call.

You are recommended not to activate the speakerphone feature when using a Bluetooth headset ! page 179 because depending on headset and environment, this can lead to reduced speech quality.

People present in the room can silently monitor your call.

Prerequisite: You are conducting a call via the handset.

Activating

n Press the key shown. The LED lights up.

Deactivating

n Press the lit key. The LED goes out.

Page 47

Step by Step

Basic functions

Making calls

Off-hook dialing

^ Lift the handset.

j Internal calls: Enter the station number.

External calls: Enter the external code and the station number.

The called party does not answer or is busy

\ Replace the handset.

En-bloc dialing

If "en-bloc dialing" is activated, the connection to the entered number is only set up when you have confirmed "Dial".

j internal: Enter the station number.

External calls: Enter the external code and the station number.

if nec. h Delete existing characters.

Dial

Confirm the option shown. The connection is set up.

n The speaker key lights up. The party you are calling an-

swers via loudspeaker. You can use speakerphone mode.

You can pick up the handset before or after dialing.

Page 48

Basic functions

Step by Step

On-hook dialing

j Internal calls: Enter the station number.

External calls: Enter the external code and the station number.

Your system may also be programmed so that you have to press the Internal key before you dial an internal number. To call an external party, you have to enter an external code before dialing the party’s telephone number (Prime Line is not active; contact your service personnel).

The other party answers with speaker:

^ Lift the handset.

or On-hook dialing: Speakerphone mode.

The called party does not answer or is busy:

n Press the key shown. The LED goes out.

Page 49

Step by Step

Basic functions

Dialing with the headset connected

Prerequisite: The headset is connected.

j internal: Enter the station number.

External calls: Enter the external code and the station number.

o The headset key lights up.

The connection is established as soon as your input is complete.

Make sure your headset port is set up properly ! page 162.

Dialing with DDS keys

Prerequisite: You have saved a number on a sensor key

! page 93.

S Press the programmable repdial key.

If the required phone number is on a different level, first press the programmed sensor key to shift levels "Layer X".

Reject call

You can press the DDS key during a call and automatically initiate a callback! page 51.

Ending a call

\ Replace the handset.

s Press the key shown.

n Press the key shown.

Rejecting a call

The phone is ringing. The caller is displayed.

Select and confirm the option shown.

The connection is cleared down. The caller receives the message "Currently not possible".

Page 50

Basic functions

Step by Step

Turning the microphone on and off

To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the ! page 56 telephone speaker.

Prerequisite: A connection is set up, the microphone is activated.

p Press the key shown. The LED lights up.

p Press the lit key. The LED goes out.

Page 51

Step by Step

Consultation

Return to held call

Quit and return

Calling a second party (consultation)

You can call a second party while a call is in progress. The first party is placed on hold.

if nec.

g Open the context menu ! page 30.

Confirm.

j Call the second party.

Returning to the first party

Confirm.

Select and confirm the option shown.

Switching to the held party (alternating)

Basic functions

Toggle/Connect

Conference

Leave conference

Select and confirm the option shown.

Initiating a three-party conference

Select and confirm the option shown.

Joining calling parties from a conference

Select and confirm the option shown.

For more information on conferences, see ! page 71.

Page 52

Basic functions

Step by Step

Consultation

Transfer

Transferring a call

If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.

if nec.

g Open the context menu ! page 30.

Confirm.

j Enter the number of the party to which you want to

transfer the call.

[ Announce the call, if necessary. \ Replace the handset.

Select and confirm the option shown

[1]

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 53

Step by Step

Callback

Basic functions

Using callback

You can request a callback if the station called is busy or if nobody answers. This feature saves you from having to make repeated attempts to reach the user. You receive a callback,

• When the other party is no longer busy,

• When the user who did not answer has conducted another call.

When configured (contact your service personnel), all callback requests are automatically deleted over night.

Storing a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm.

Accepting a callback

Answer

Prerequisite: A callback was saved. Your telephone rings. "Callback: ..." appears on the display.

^ Lift the handset.

n Press the key shown. The LED lights up.

Confirm.

Z You hear a ring tone.

Page 54

Basic functions

Step by Step

View callbacks

Viewing and deleting a stored callback

c Open the idle menu ! page 28.

Select and confirm the option shown

[1]

Next callback

Delete

Exit

Select and confirm to display additional entries.

Deleting a displayed entry

Confirm.

Ending retrieval

Select and confirm the option shown.

n Press the key shown. The LED goes out.

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 55

Step by Step

Answer

Enhanced phone functions

Answering calls

Accepting a call via the headset

Prerequisite: You have connected a headset or are using a Bluetooth headset ! page 179.

o The LED flashes when a call is received.

Press the key shown.

Confirm.

X Set the call volume.

if nec.

Ending a call

o Press the key shown. The LED goes out.

s Press the key shown. The LED goes out.

Enhanced phone functions

Make sure your headset port is set up properly ! page 162.

Calls g

Pickup - directed

Answer

Answering a call for another phone

You hear another telephone ring.

T Press the flashing key.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown

Select and confirm the option shown.

Confirm.

j If you know the number of the telephone that is ringing,

enter it directly.

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)”

! Seite 185

[1]

Page 56

Enhanced phone functions

Step by Step

Accepting a call in a team ! page 142.

Using the speakerphone

A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen.

You can conduct the call with the handset or in speakerphone mode.

^ Lift the handset and answer the call.

Mute off

HF answerback on

HF answerback off

Press the "OK" key to confirm your selection and answer the call.

n Press the key and answer the call.

If "handsfree answerback" is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above.

Placing a speaker call to a colleague ! page 64.

Enabling and disabling handsfree answerback

c Open the idle menu ! page 28.

Select and confirm the option shown,

select and confirm the option shown.

Page 57

Step by Step

Open door

Enhanced phone functions

Answering calls from the entrance telephone and opening the door

If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or the keypad installed).

Speaking to visitors via the entrance telephone

Prerequisite: Your telephone rings.

^ Lift the handset within 30 seconds. You are connected

to the entrance telephone immediately.

^ Lift the handset and answer the call.

j Dial the entrance telephone number.

Opening the door from your telephone during a call from the entrance telephone

Confirm.

Open door

Opening the door from your telephone without calling the entrance telephone

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

j Dial the entrance telephone number.

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) ! page 152!

Opening the door with a code (at the door)

j After ringing the bell, enter the five-digit code (using the

keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.

Page 58

Enhanced phone functions

Step by Step

More features g

Activating the door opener

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Door opener on

3=change password

1=enable with ring

2=enable w/o ring

More features g

Door opener off

Select and confirm the option shown.

j Dial the entrance telephone number. j Confirm the five-digit code to change the code.

Select the displayed function and press the "OK" dialog key to change the code.

Select and confirm the option shown.

Select and confirm the option shown. You can also open the door without a doorbell ring.

Deactivating the door opener

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Accepting a call from an answering machine

Prerequisite: An answering machine is configured (consult your service personnel).

x The LED lights up. Press the key shown.

For a more detailed description of how this function works, see ! page 39.

Page 59

Step by Step

Niels, Bohr g 18.10.

Dial

Details

Dial

Enhanced phone functions

Making calls

Redialing from a call list

For information about the call lists as well as sample entries, refer to ! page 37.

w Press the key until the call list you want is active.

Select and confirm the entry you want. The phone number is dialed immediately.

g Open the context menu.

Confirm. The phone number is dialed.

g Open the context menu.

Select and confirm the option shown.

g Open the context menu.

Confirm. The phone number is dialed.

Niels, Bohr g

Using a personal phonebook

For information about the personal phonebook as well as sample entries, refer to ! page 34. For a description of how to create contacts, see ! page 96.

Calling a contact from the phonebook list

u Press the key shown until the "Personal" tab is active.

Search for a contact ! page 34

Select with the TouchGuide.

i Confirm. The phone number defined as the default

number (! page 97) is dialed.

g Open the context menu.

Page 60

Enhanced phone functions

Step by Step

Dial

Options g

Groups

VIP g

View

Niels, Bohr g

Dial

Select and confirm the required phone number using the icons.

Explanation of the icons ! page 34.

Calling a contact from a group

u Press the key shown until the "Personal" tab is active.

Select and confirm the option shown.

g Open the context menu.

Select and confirm the option shown.

Select the required group.

g Open the context menu.

Confirm.

Select group member.

i Confirm. The phone number defined as the default

number (! page 97) is dialed.

g Open the context menu.

Select and confirm the required phone number using the icons.

Explanation of the icons ! page 34.

Page 61

Step by Step

Using a system phonebook

For information about the system phonebook, see ! page 36.

u Press the key shown until the "System" tab is active.

c Open the idle menu ! page 28.

Select and confirm the option shown.

if nec. If the system phonebook contains multiple directories

(not for HiPath 500):

Confirm.

Search for a contact ! page 34

Select with the TouchGuide.

i Confirm. The phone number is dialed immediately.

Call

Isaac, Newton g

Dial

Call

g Open the context menu.

Select and confirm the option shown.

Using the LDAP directory

For information about the LDAP directory, refer to ! page 36.

Prerequisite: You searched for and selected a contact in an LDAP database (! page 102).

Confirm; the phone number is dialed immediately.

g Open the context menu.

Confirm.

Select and confirm the option shown.

Page 62

Enhanced phone functions

Step by Step

Use speed dialing

Making calls using system speed-dial numbers

Prerequisite: You know the system speed-dial numbers (consult your service personnel).

v Open the Program/Service menu ! page 40.

Select and confirm the option shown

[1]

j Enter a three-digit speed-dial number.

if nec. Suffix-dialing

j If necessary, you can suffix-dial additional digits

(for example, the user’s extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Dialing with speed-dial keys

Prerequisite: You have configured speed-dial keys

! page 62.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown

[1]

Destinations g

Change Speed Dial

Change

* Press the key shown.

j Press the required speed-dial key.

Configure a speed-dial key

You can program the keys ten frequently used phone numbers.

0 to 9 with

v Open the Program/Service menu ! page 40.

Confirm.

Select and confirm the option shown

[1]

* Press the key shown.

j Press the required speed-dial key. If the key is already in

use, the programmed phone number appears on the screen.

Confirm.

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 63

Step by Step

Save

Enhanced phone functions

First enter the external code and then the external sta-

tion number.

Confirm.

or If you make a mistake

Select and confirm the option shown. This deletes all entered digits.

Confirm.

Change

Delete

Exit

Select and confirm the option shown.

Page 64

Enhanced phone functions

Step by Step

Calls g

Talking to your colleague with a speaker call

You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Speaker call

*945 Enter the code.

Select and confirm the option shown

[1]

j Enter the station number.

Responding to a speaker call ! page 56.

Talking to your colleague with discreet calling (not for HiPath 500)

If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).

^ Lift the handset.

j Enter your internal station number.

Your service personnel can protect your telephone against discreet calling.

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 65

Step by Step

Reserve trunk

Enhanced phone functions

Automatic connection setup/hotline

If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external destination.

^ Lift the handset.

Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).

Reserving a trunk

If configured (ask your service personnel), you can reserve an occupied trunk for yourself. When the line is free, you receive a call and a note on the display.

Prerequisite: "Currently busy" appears on the display.

Confirm.

Reserved line is free

Z Your telephone rings. "Trunk is free" appears on the dis-

play.

^ Lift the handset.

Z You will hear the dial tone. j Enter the external phone number.

Page 66

Enhanced phone functions

Step by Step

Calls g

Assigning a station number (not for U.S.)

If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Temporary MSN

Associated dial

Select and confirm the option shown.

j Enter the DID number you wish to use. j Enter the external phone number.

Associated dialing/dialing aid

If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the S

You can also use your system telephone as a dialing aid for other telephones.

Dialing aid on the S

On the PC, select a destination and start dialing.

^ The speaker on your telephone is switched on. Lift the

handset when the other party answers.

Dialing aid at the a/b (T/R) port:

On the PC, select a destination and start dialing.

"Lift the handset" appears on the PC screen.

^ Lift the handset.

Associated dialing from your telephone for another telephone

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

bus or the a/b (T/R) port.

bus:

j Enter the internal station number ("Dial for:"). j Enter the number you wish to dial.

Page 67

Step by Step

Enhanced phone functions

During a call

Using call waiting (second call)

You can be reached by a caller even if you are already conducting a call. The call waiting tone signals a second call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can block the second call or the signal tone (! page 68).

Prerequisite: You are conducting a call and hear the camp-on tone (approximately every six seconds).

Ending the first call and answering the second call

\ Replace the handset. Your telephone rings. ^ Answer the second call. Lift the handset.

Placing the first call "on hold" and answering the second call

Call waiting

Quit and return

Select and confirm the option shown.

You are immediately connected to the second caller. The first party is placed on hold.

Ending the second call and resuming the first one

Confirm.

\ Replace the handset. "Recall" appears on the display. ^ Lift the handset.

You are reconnected with the first party.

Page 68

Enhanced phone functions

Step by Step

Call wait.trm.off

Call wait.term.on

Waiting tone on

Preventing and allowing a second call (call waiting)

If this function has been configured (ask your service personnel), you can prevent or allow a second call ! page 67 from being signaled by automatic camp-on during an ongoing call.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown

Select and confirm the option shown.

[1]

Activating/deactivating the camp-on tone

You can suppress the camp-on tone (every six seconds) for external calls. A one-time special dial tone then alerts you to the waiting call.

Activating the call waiting tone

c Open the idle menu ! page 28.

Select and confirm the option shown.

Waiting tone off

Deactivating the call waiting tone

c Open the idle menu ! page 28.

Select and confirm the option shown.

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 69

Step by Step

Calls g

Enhanced phone functions

Parking a call

You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone.

Prerequisite: You are conducting a call.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Park a call

Calls g

Retrieve call

Select and confirm the option shown.

0 ... 9 Enter the number of the park slot (0 - 9) and make a note

of it. If the park slot number you entered is not displayed, it is already in use; enter another one.

Retrieving a parked call

Prerequisite: One or more calls have been parked. The

phone is idle.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Select and confirm the option shownSelect and confirm the option shown

[1]

0 ... 9 Enter the park slot number you noted earlier.

If the park slot number you enter is not in use, you cannot retrieve the call.

If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall).

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 70

Enhanced phone functions

Step by Step

Held on line: 801

\ or s Replace the handset or press the key shown.

Retrieve line

Placing an external call on hold

If you have programmed a hold key on your phone ! page 87, you can put external calls on hold. Then all other stations can accept the call on the assigned trunk.

S Press the "Hold" key.

The message of the relevant trunk appears (e.g. 801) and note the trunk number. If available, the LED of the assigned trunk key flashes slowly.

if nec.

Depending on the configuration, this may be necessary so other members can also pick up the call on hold.

Picking up a held call:

Prerequisite: One or more calls are on hold. The phone

is idle.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

S If the "Retrieve" ! page 87 key is available, press it.

j Enter the noted trunk number.

T If there is a "Line:" key available for the relevant trunk,

this flashes slowly. Press the key shown.

Page 71

Step by Step

Start conference

Return to held call

Conference

Enhanced phone functions

Conducting a conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.

You can only add parties to or remove them from a conference if you initiated the conference.

[ You are conducting a call.

if nec.

g Open the context menu ! page 30.

Select and confirm the option shown.

j Call a third party.

if nec. If the third party does not answer:

Confirm.

Inform this party that you are initiating a conference.

Select and confirm the option shown.

Z A tone sounds every 30 seconds to indicate that a con-

ference is in progress.

Add party

Conference

Remove party

Adding up to five parties to a conference

if nec.

g Open the context menu ! page 30.

Confirm.

j Call the new party.w

Select and confirm the option shown.

Removing parties from the conference

W Select a station.

g Open the context menu ! page 30.

Select and confirm the option shown.

If a participant that was connected to the conference via an unencrypted line leaves, the conference remains unsecured.

Page 72

Enhanced phone functions

Step by Step

End conference

Drop last conf. party

Leave conference

Ending a conference

g Open the context menu ! page 30.

Select and confirm the option shown.

\ Replace the handset, if this feature is configured (con-

tact your service personnel).

Removing party from the conference

W Select a station.

g Open the context menu ! page 30.

Select and confirm the option shown.

Leaving a conference

g Open the context menu ! page 30.

Select and confirm the option shown.

\ Replace the handset, if this feature is configured (con-

tact your service personnel).

Page 73

Step by Step

Calls g

Enhanced phone functions

Activating tone dialing/DTMF suffix-dialing

You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

DTMF dialing

Select and confirm the option shown.

j You can use the keys 0 through 9, ) and

to transmit DTMF signals.

(

Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection.

Page 74

Enhanced phone functions

Step by Step

Recording a call

If configured (contact your service personnel), you can record an ongoing call.

Prerequisite: You are on a call, the "Recording" key is configured ! page 87.

S Press the "Recording" key. The LED lights up.

You and the other party hear an acoustic announcement, indicating that recording has started, and an acoustic signal is emitted approx. every 15 seconds during the entire recording session.

During recording, it is not possible to add further call parties.

Stopping recording

R Press the illuminated "Recording" key. The LED goes

out.

Listening to a recording

Playback of the recording depends on the voice recording system used (see the associated user guide).

Page 75

Step by Step

Consultation

Calls g

Enhanced phone functions

Transferring a call after a speaker call announcement in a group

If this function has been configured (contact your service personnel), you can use a speaker call (announcement, ! page 142) to announce a call in progress to a group of users ! page 64. After a member of the group has accepted the call request, you can transfer the waiting party.

Prerequisite: You are conducting a call.

Confirm. The other party is placed on hold.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Speaker call

Transfer

Select and confirm the option shown.

j Enter the group’s station number.

[ Announce the call.

When a member of the group accepts the call ! page 56, you are connected to this party.

\ Replace the handset.

Select and confirm the option shown

If the connection between the two other parties is not established within 45 seconds, the call from the first party returns to you (recall).

[1]

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 76

Enhanced phone functions

Step by Step

Calls g

Sending a trunk flash (not for HiPath 500)

To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number.

Prerequisite: You have set up an external connection.

v Open the Program/Service menu ! page 40.

Select and confirm the option shown.

Trunk flash

Select and confirm the option shown

[1]

j Enter the service code and/or telephone number.

[1] „Differing display view in a HiPath 4000 environment (not for

HiPath 500)” ! Seite 185

Page 77

Step by Step

Camp-on

Override

Enhanced phone functions

If you cannot reach a destination

Call waiting (camp-on)

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

The called party can then respond ! page 67.

The called party can prevent automatic call waiting ! page 68.

If this feature is configured (contact your service personnel), you will hear the ring tone and the message "Camp-on" is immediately displayed.

Busy override – joining a call in progress

This function is only possible if configured by your service personnel.

Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Select and confirm the option shown.

The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (number or name)".

You can now start talking.

Page 78

Enhanced phone functions

Step by Step

Night answer on

Using night answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel ( standard night answer service) or by you ( temporary night answer service).

Activating

Select and confirm the option shown.

*=default

Save

Night answer off

Press the "OK" dialog key to confirm ( standard night answer service).

j Enter the destination number ( temporary night answer

service).

Confirm.

Deactivating

Select and confirm the option shown.

Service personnel can also configure an "automatic night answer service". The automatic night answer service activates at specific times for your telephone depending on how it is programmed. You can deactivate the automatic night answer service or replace it with a night answer service you configured.

Page 79

Step by Step

Call forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (An external destination requires special configuration in the system.)

Select your preferred method:

• „Call forwarding key” ! Seite 80

• „Activating call forwarding via the Program/Service menu” ! Seite 83

You can program additional call forwarding instructions via the Program/Service menu, „Using system forwarding instructions” ! Seite 85.

When call forwarding is active, a special dial tone sounds when you lift the handset.

If DID DTMF is active (contact your service personnel), you can also forward calls to this destination.

The call forwarding key flashes if you are a call forwarding destination ! page 18.

Active call forwarding indication

An active call forwarding instruction is indicated on the display when your phone is idle ! page 28:

r The LED lights up.

The call forwarding icon, the station number and, where applicable, the name of the forwarding destination are displayed on the first line below the status bar. The name of the party is used if stored in the phonebook.

220870 Dalai Lama

If call forwarding is activated for internal or external calls, the number is preceded by the abbreviation "INT" or "EXT".

INT Dalai, Lama

Page 80

Call forwarding

Step by Step

Overview of call forwarding types

Different input masks are displayed depending on how you program call forwarding (call forwarding key ! page 80 or Program/Service menu ! page 83). The entries in the relevant menus correspond as explained in the following table:

Call forwarding key Program/Service

Variable: All calls 1=all calls

All calls are forwarded, the saved number is deleted after shutdown.

Variable: External calls 2=external calls only

Only external calls are forwarded.

Variable: Internal calls 3=internal calls only

Only internal calls are forwarded.

Call forwarding key

r The call forwarding key offers a quick way to activate/de-

activate call forwarding instructions ! page 83 and open the "Forwarding" page where you can edit these instructions ! page 80.

Edit call forwarding

Variable: All calls

Editing call forwarding instructions

Press the call forwarding key to open the "Forwarding" page. It provides an overview of all call forwarding types ! page 80. You can select a call forwarding type here and set station numbers as forwarding destinations.

r Press the key quickly. The LED lights up.

Select and confirm the option shown.

The "Forwarding" page opens. Select a call forwarding type ! page 80

i Confirm the option shown to enter a forwarding desti-

nation directly ! page 81.

g Enter the station number via a context menu ! page 81.

The forwarding destination is automatically deleted when call forwarding is deactivated ! page 84.

All changes made here take effect immediately after a short timeout.

Page 81

Step by Step

Call forwarding

Editing forwarding destinations

Entering a station number directly

Prerequisite: The cursor is in a station number input

field.

2208|

j Enter the station number.

W Select and confirm the option shown to insert the sta-

tion number just copied ! page 81.

W Select and confirm the option shown.

Entering a station number via a context menu

Prerequisite: You selected a call forwarding type

! page 80.

g Open the context menu.

Enter destination

Paste

220870

Select and confirm the option shown.

j Enter the station number.

W Select and confirm the option shown.

Select and confirm the option shown to insert the station number just copied ! page 81.

Select and confirm a forwarding destination in the list of favorites ! page 82.

Copying a station number

Prerequisite: The cursor is in an input field that con-

tains a station number:

W Select and confirm the option shown to copy the station

number.

The station number copied remains in the clipboard until you copy another station number or you finish editing call forwarding.

Page 82

Call forwarding

Step by Step

Saving a station number as a favorite for call forwarding

You can save up to five station numbers as favorites. These station numbers then appear in the context menu when you are programming a call forwarding destination.

If you use a station number for a contact that is already stored in the personal phonebook, the submenu for the call forwarding type selected shows the relevant name with the appropriate icon rather than the station number.

Example:

Variable: All calls g

Dalai, Lama

r Press the key shown.

Edit call forwarding

Variable: All calls g

Edit favourites

Save & exit g

Save & exit

Select and confirm the option shown.

The "Forwarding" page opens.

Select a call forwarding instruction of your choice.

g Open the context menu.

Select and confirm the option shown.

The "Edit favourite numbers" page opens. Existing station numbers are displayed.

Select and confirm the station number input field, e.g. "1".

j Enter the station number ! page 81.

b Select the "Options" entry.

Select and confirm the option shown.

Confirm the option shown in the context menu.

Page 83

Step by Step

Call forwarding

Forwarding express activation for "all calls"

r Press the key quickly. The LED lights up.

j Enter the forwarding destination ! page 81.

Set forwarding

Dalai, Lama

Forwarding on

1=all calls

2=external calls only

3=internal calls only

Confirm.

or The last forwarding destination saved for "all calls" is the

first entry in the pop-up menu:

Select and confirm the option shown.

Call forwarding is now active for all calls. The forwarding destination is automatically deleted when call forwarding is deactivated ! page 84.

Activating call forwarding via the Program/Service menu

Configuration via the Program/Service menu

c Open the idle menu ! page 28.

Special features must be taken into consideration if your telephone operates with HiPath 5000 (system networking via PC network) ! page 148!

Select and confirm the option shown.

Confirm.

Select and confirm the option shown.

Save

j Enter the destination number.

Confirm.

Page 84

Call forwarding

Step by Step

Forwarding off

Deactivating call forwarding

r Press the lit key. The LED goes out.

c Open the idle menu ! page 28.

Select and confirm the option shown.

Page 85

Step by Step

Destinations g

Call forwarding

Using system forwarding instructions

Call forwarding no reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.

v Open the Program/Service menu ! page 40.

Confirm.

CFNR on

Change

Save

Destinations g

CFNR off

Delete

Exit

Select and confirm the option shown.

if nec. If a phone number is already entered:

Confirm.

j Enter the destination phone number.

• Enter the internal station number for internal destinations.

• Enter the external code and the external station number for external destinations.

Confirm.

Deactivating call forwarding/deleting a destination

v Open the Program/Service menu ! page 40.

Confirm.

Select and confirm the option shown.

Confirm the option shown to deactivate and delete the forwarding destination.

Select and confirm to deactivate but not delete the forwarding destination.

If CFNR is activated, "CFNR on" appears briefly on the display when you hang up.

Page 86

Call forwarding

Step by Step

Trunk FWD on

Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.)

If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.

Select and confirm the option shown.

1=immediate

2=on no answer

3=on busy

Select and confirm the call forwarding type required.

j Enter your DID number. j Enter the destination number (without the external code).

Save

Trunk FWD off

Confirm.

Deactivating call forwarding

Select and confirm the option shown.

Confirm the displayed call forwarding type.

1 or 2 or 3 Enter the activated call forwarding type.

j Enter your DID number.

Page 87

Step by Step

Programming sensor keys

You can program frequently used functions, phone numbers or procedures on your OpenStage 60/80 T’s sensor keys.

Configuring function keys

Overview of functions

The functions are split into the following menus:

• Destinations

• Feature Settings

• PIN and Authorization

• Calls

• More features

The available functions depend on your configuration. If a function is missing, contact your service personnel.

Saved function LED messages

Call forwarding, Forwarding - trunk, Forward line, Night answer, Do not disturb, Telephone lock, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Recording, Door opener on/off, Control Relay (only for HiPath 3000), Ringing group on, Shift Key, UCD (Available on/off, Work on/off), Night answer on/off, MULAP Privacy Release:

S Saved function is not activated. R Saved function is activated.

Callback:

S You have no entry for callback. R You have an entry for callback.

Page 89

Step by Step

Programming sensor keys

Repdial key (Internal number, DSS:

S Party not on a call. R Party is on a call or has activated DND. T Flashing quickly - I’m being called, please accept.

Flashing slowly - another party is being called and has not yet answered.

Call key, General call key, Trunk key, MULAP Key, Temporary MSN:

S No call via corresponding trunk. R Active call via the corresponding trunk.

T Flashing quickly - call on the relevant trunk, call pickup

is possible by pressing the sensor key. Flashing slowly - a call is placed on hold on the relevant trunk.

Tr un k g ro up ke y :

S At least one trunk is free. R All lines in this trunk group are occupied.

View call charges:

S No chargeable calls have been set up since the last

check.

R Chargeable calls have been set up since the last check.

Call forwarding, Forward Line:

T Flashing slowly - your line is a call forwarding destina-

tion.

Fax details:

S No fax received or no message on the answering ma-

chine.

R Fax received or message on the answering machine.

View number of calls:

S No waiting callers. T Flashing quickly - callers waiting (certain number is ex-

ceeded). Flashing quickly - callers waiting (certain number is reached).

Data I/O Service:

S No connection to an application. R Active connection to an application.

T Flashing slowly, connection to an application is tempo-

rarily interrupted.

Page 90

Programming sensor keys

Step by Step

The following functions saved on keys do not support LED:

Repdial key (external), Procedure key, Trace call, Speed dial, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP not for HiPath 500), Call waiting, Toggle/Connect, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park a call, Pickup - directed, Pickup - group, Account code, Show call charges, Page (not for HiPath 500), Answer page, Timed reminder, Open door, DTMF dialing, Recall-key, Room monitor, Hold key, Consult internal, Consultation, Associated dial, , Tel. data service, Relocate, Mobile Login, Discreet calling (not for HiPath 500).

Page 91

Step by Step

Programming sensor keys

Programming a procedure key

Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone.

S Press and hold the required sensor key.

Assign functionality

Select and confirm the option shown.

v Open the Program/Service menu ! page 40.

Key assignments

Select and confirm the option shown.

S Press the required sensor key.

If the key is already in use, the programmed phone number appears on the screen.

Change key

More features g

Procedure key

Confirm the option shown.

Confirm.

Select and confirm the option shown.

Confirm.

j Enter procedure. Example: *67 Code for associated dialing. 231 Number of the phone to for which the call should be

made.

01234 the number to be called.

if nec.

S Press "Pause" to enter pauses (a "P" appears on the dis-

play).

Save

if nec.

Key label

Confirm.

or If you make a mistake:

Select and confirm the option shown. This deletes all entered digits.

Select and confirm the option shown ! page 94.

Page 92

Programming sensor keys

Step by Step

Exit

Another key

Confirm.

Select and confirm the option shown.

Select the stored procedure by clicking the sensor key. Procedures with activatable/deactivatable functions are activated by pressing the sensor key once and deactivated by pressing it again.

You can press the procedure key during a call to automatically send the saved digits as DTMF signals ! page 73.

Page 93

Step by Step

Programming sensor keys

Configuring repdial keys

You can also program internal and external station numbers on the second level. The LED function is not available for internal station numbers on the second level. To program the second level, you must program a "Shift" key ! page 87.

Changing the label

The label set when a repdial key was programmed can also be subsequently changed.

Changing the label

v Open the Program/Service menu ! page 40.

Prog. feature key

Change key

+=Next layer

Key label

Change

Default label

Save

Exit

Select and confirm the option shown.

S Press the required sensor key.

The seizure is displayed on the screen.

Confirm.

if nec.

Select and confirm to make the change on the second level.

Select and confirm the option shown.

Confirm.

j Enter the required key label text ! page 24.

Confirm.

Select and confirm to reset to the default label.

Select and confirm the option shown.

Select and confirm to cancel the entry.

Confirm.

Page 95

Step by Step

Programming sensor keys

Deleting sensor key programming

S Hold down the required key.

Assign functionality

Next layer

Clear key

Exit

Select and confirm the option shown.

if nec.

Select and confirm the option shown to delete the entries on the second level.

Select and confirm the option shown.

Page 96

Phonebooks and call lists

Step by Step

Options g

Phonebooks and call lists

Personal phonebook

For a detailed description of this function, see ! page 34.

Creating a new contact

u Press the key until the "Personal" tab is active.

Confirm.

New contact

Last name

Business 1

Save & exit

Save

Confirm.

The form for entering contact data opens.

Confirm.

j Enter and confirm text ! page 26.

Select and confirm the option shown.

j Enter and confirm the phone number ! page 24.

e Select and fill out additional fields.

if nec.

b Select the "Options" entry.

Select and confirm the option shown.

h Press the key shown.

Confirm.

Page 97

Step by Step

Niels, Bohr g

Details

Phonebooks and call lists

Defining the default number

If you have multiple numbers saved for a contact, you can define the default number here that should be used when dialing directly using the phonebook ! page 59.

u Press the key until the "Personal" tab is active.

Select a contact.

g Open the context menu.

Select and confirm the option shown.

Select the "Default No." entry.

Business 1 g

Mobile

Save & exit

Save

Niels, Bohr g

Details

No picture g

Image 1

The phone displays the current setting. Confirm.

Select and confirm the required phone number.

b Select the "Options" entry.

Select and confirm the option shown.

h Press the key shown.

Confirm.

Saving a picture for a contact

Prerequisite: Your service personnel have loaded pic-

tures to the OpenStage.

u Press the key until the "Personal" tab is active.

Select a contact.

g Open the context menu.

Select and confirm the option shown.

Select the "Picture" entry.

The phone displays the current setting. Confirm.

Select and confirm the picture you wish to use.

Save & exit

b Select the "Options" entry.

Select and confirm the option shown.

Page 98

Phonebooks and call lists

Step by Step

Save

Niels, Bohr g

Details

if nec.

h Press the key shown.

Confirm.

Changing contact data

u Press the key until the "Personal" tab is active.

Select a contact.

g Open the context menu.

Select and confirm the option shown.

e Select the required field.

if nec.

h Delete existing text.

j Enter and confirm the new text ! page 26. e Select and edit additional fields. b Select the "Options" entry.

Save & exit

Save

Select and confirm the option shown.

h Press the key shown.

Confirm.

Page 99

Step by Step

Options g

Phonebooks and call lists

Managing the phonebook

Defining the contact display format

u Press the key until the "Personal" tab is active.

Confirm.

Display

Niels, Bohr g

Delete

Options g

Select and confirm the option shown in the context menu.

e Select and confirm the display format.

Example Option Miller, Peter Lastname, Firstname Peter Miller Firstname Lastname Miller, P Lastname, F P Miller F Lastname

h Press the key shown.

The display format is changed immediately.

Deleting contacts from the phonebook

u Press the key until the "Personal" tab is active.

Select a contact.

g Open the context menu.

Select and confirm the option shown.

Confirm in the pop-up menu.

The selected entry is deleted.

Deleting all phonebook entries

u Press the key until the "Personal" tab is active.

Confirm.

Delete all

Delete all entries

Select and confirm the option shown in the context menu.

Confirm in the pop-up menu.

All entries are deleted.

Page 100

Phonebooks and call lists

Step by Step

Options g

Managing groups

Creating a group

u Press the key until the "Personal" tab is active.

Confirm.

Groups

Options g

New group

Save & exit

Save

Niels, Bohr g

Details

No group g

Select and confirm the option shown in the context menu.

Confirm.

Confirm the option shown in the context menu.

Select the "Group name" entry.

Confirm.

j Give the group a name ! page 26. b Select the "Options" entry.

Select and confirm the option shown.

h Press the key shown.

Confirm.

The new group is stored.

Adding a contact to a group

u Press the key until the "Personal" tab is active.

Select a contact.

g Open the context menu.

Select and confirm the option shown.

Select the "Groups" entry.

Confirm.

VIP

Save & exit

100

In the context menu, select and confirm a group.

b Select the "Options" entry.

Select and confirm the option shown.