Siemens Gigaset C450 IP User Manual
s
2007
Issued by
Siemens Home and Office Communication Devices GmbH & Co. KG
Schlavenhorst 66
D-46395 Bocholt
© Siemens Home and Office Communication Devices GmbH & Co. KG 2006
All rights reserved. Subject to availability.
Rights of modification reserved.
www.siemens.com/gigaset
Gigaset C450 IP
The handset at a glance
The handset at a glance
15
14
13
12
11
10
¨ V
11.03.06 11:56
§§§§§§INT§§§§§ §§§§Menu§
Base station at a glance
Handset keys
1 Display in idle status (example)
2 Battery charge status
e V U (1/3 charged to fully
charged)
= flashes: battery nearly empty
e V U flashes: battery charging
3 Control key (page 21)
1
2
3
4
5
6
7
8
9
4 Display keys (page 22)
5 End call key, On/Off key
End call, cancel function, go back one menu
level (press briefly), back to idle status
(press and hold), activate/deactivate
handset (press and hold in idle status)
6 Message key
Opens calls and message lists
Flashes: new message or new call
7 Hash key
Keypad lock on/off (press and hold,
page 21)
Toggle between upper/lower case letters
and digits for text entry (page 77)
8 Alarm clock key (page 44)
Activating/deactivating the alarm clock
9 Microphone
10 Recall key (not for VoIP connections)
Enter flash (press briefly)
Insert a pause (press and hold)
11 Star key
Ringer tones on/off (press and hold in idle
status)
12 Connection socket for headset (page 13)
13 Handsfree key
Switch between earpiece and handsfree
mode
Lights up: handsfree talking activated
Flashes: incoming call
14 Tal k key
Accept a call, open last number redial list
(press briefly in idle status), select connection type and start dialling (press briefly/
press and hold after entering the number)
15 Signal strength
¦ § ¨ (low to high)
¥ flashes: no reception
Base station key
1 Paging key
Lights up: LAN connection active (phone is
connected to router)
Flashes: Data transfer to LAN connection
1
Press briefly: start paging (page 40)
Press and hold: set base station to registration mode (page 39)
1
Contents
Contents
The handset at a glance . . . . . . . . 1
Base station at a glance . . . . . . . . 1
Safety precautions . . . . . . . . . . . . 4
Gigaset C450 IP –
more than just making calls . . . . . 5
VoIP – Making calls via the
Internet . . . . . . . . . . . . . . . . . . . . . 6
First steps . . . . . . . . . . . . . . . . . . . . 6
Pack contents . . . . . . . . . . . . . . . . . . . . 6
Setting up the handset for use . . . . . . . 6
Installing the base station . . . . . . . . . . 8
Connecting the base station . . . . . . . . 8
Making settings for VoIP telephony . . 10
Belt clip and headset . . . . . . . . . . . . . 13
Menu trees . . . . . . . . . . . . . . . . . . 14
Phone menu . . . . . . . . . . . . . . . . . . . . 14
Web configurator menu . . . . . . . . . . . 17
Making calls with VoIP and
the fixed network . . . . . . . . . . . . 18
Making an external call . . . . . . . . . . . 18
Ending a call . . . . . . . . . . . . . . . . . . . . 18
Accepting a call . . . . . . . . . . . . . . . . . 19
Calling Line Identification . . . . . . . . . 19
Handsfree talking . . . . . . . . . . . . . . . . 20
Muting the handset . . . . . . . . . . . . . . 21
Dialling the emergency number . . . . 21
Operating the handset . . . . . . . . 21
Switching the handset on/off . . . . . . 21
Activating/deactivating the
keypad lock . . . . . . . . . . . . . . . . . . . . . 21
Control key . . . . . . . . . . . . . . . . . . . . 21
Display keys . . . . . . . . . . . . . . . . . . . . 22
Returning to idle status . . . . . . . . . . . 22
Menu guidance . . . . . . . . . . . . . . . . . 22
Correcting incorrect entries . . . . . . . . 23
VoIP telephony via the
Gigaset.net . . . . . . . . . . . . . . . . . 24
Search subscribers in
Gigaset.net directory . . . . . . . . . . . . . 24
Calling a Gigaset.net subscriber . . . . . 26
Network services – VoIP . . . . . . 27
Settings for all calls . . . . . . . . . . . . . . . 27
Network services –
fixed network . . . . . . . . . . . . . . . 27
Making settings for all calls . . . . . . . . 27
Functions during a call . . . . . . . . . . . . 28
Using the directory and lists . . 29
Directory . . . . . . . . . . . . . . . . . . . . . . . 29
Last number redial list . . . . . . . . . . . . 31
Opening lists with the
message key . . . . . . . . . . . . . . . . . . . . 31
Making cost-effective calls . . . . 32
Displaying the call duration . . . . . . . . 32
SMS (text messages) . . . . . . . . . 33
Registering for SMS using the
registration wizard . . . . . . . . . . . . . . . 33
Writing/sending an SMS . . . . . . . . . . . 34
Receiving an SMS . . . . . . . . . . . . . . . . 35
Setting SMS centre . . . . . . . . . . . . . . . 36
SMS on a PABX . . . . . . . . . . . . . . . . . . 36
Activating/deactivating the SMS
function . . . . . . . . . . . . . . . . . . . . . . . . 36
SMS troubleshooting . . . . . . . . . . . . . 37
Using the network mailbox . . . 38
Configuring the network mailbox
for fast access . . . . . . . . . . . . . . . . . . . 38
Viewing the network mailbox
message . . . . . . . . . . . . . . . . . . . . . . . 38
Using several handsets . . . . . . . 39
Registering handsets . . . . . . . . . . . . . . 39
De-registering handsets . . . . . . . . . . . 40
Changing a handset's internal
number . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing the name of a handset . . . . 40
Locating a handset ("Paging") . . . . . . . 40
Making internal calls . . . . . . . . . . . . . . 41
Handset settings . . . . . . . . . . . . 42
Change display language . . . . . . . . . . 42
Setting the display . . . . . . . . . . . . . . . 42
Activating/deactivating auto-answer . 42
Adjusting the loudspeaker volume . . . 42
Changing ringer tones . . . . . . . . . . . . 43
Advisory tones . . . . . . . . . . . . . . . . . . 43
2
Contents
Using the handset as an
alarm clock . . . . . . . . . . . . . . . . . . . . . 44
Restoring the handset default
settings . . . . . . . . . . . . . . . . . . . . . . . . 44
Base station settings . . . . . . . . . . 45
Restoring the base station to
factory settings . . . . . . . . . . . . . . . . . . 45
Activating/deactivating repeater
mode . . . . . . . . . . . . . . . . . . . . . . . . . 45
Set default connection . . . . . . . . . . . . 46
Updating the base station firmware . 46
Making VoIP settings . . . . . . . . . 47
Using the connection wizard . . . . . . . 47
Changing settings without the
connection wizard . . . . . . . . . . . . . . . 47
Setting the phone's IP address
in LAN . . . . . . . . . . . . . . . . . . . . . . . . . 48
Activating/deactivating display
of VoIP status codes . . . . . . . . . . . . . . 49
Check the base station MAC
address . . . . . . . . . . . . . . . . . . . . . . . . 49
Operating the base station
on the PABX . . . . . . . . . . . . . . . . . 50
Changing the dialling mode . . . . . . . . 50
Setting the flash time . . . . . . . . . . . . . 50
Setting pauses . . . . . . . . . . . . . . . . . . 50
Switching temporarily to tone
dialling (DTMF) . . . . . . . . . . . . . . . . . . 50
Web configurator . . . . . . . . . . . . 51
Configuring the phone via your PC . . 51
Connecting your PC to the
Web configurator . . . . . . . . . . . . . . . . 51
Registering, setting the Web
configurator language . . . . . . . . . . . . 51
De-registering . . . . . . . . . . . . . . . . . . . 52
Structure of the Web pages . . . . . . . . 52
Opening Web pages . . . . . . . . . . . . . . 54
Setting phone with
Web configurator . . . . . . . . . . . . . . . . 54
IP Configuration . . . . . . . . . . . . . . . . . 54
Configuring telephone connections . 56
Setting DTMF signalling for VoIP . . . . 63
Defining local communication
ports for VoIP . . . . . . . . . . . . . . . . . . . 64
Defining dialling plans . . . . . . . . . . . . 64
Specifying the server for
firmware updates and
starting the update . . . . . . . . . . . . . . . 65
Activating/deactivating the
automatic version check . . . . . . . . . . . 66
Activating VoIP status message
display . . . . . . . . . . . . . . . . . . . . . . . . . 66
Checking status information via
your phone . . . . . . . . . . . . . . . . . . . . . 67
Appendix . . . . . . . . . . . . . . . . . . 68
Symbols and typographical
conventions used . . . . . . . . . . . . . . . . 68
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Contact with liquid . . . . . . . . . . . . . . . 68
Questions and answers . . . . . . . . . . . . 69
Voice quality and infrastructure . . . . . 73
Searching for service information . . . 73
Service (Customer Care) . . . . . . . . . . . 74
Authorisation . . . . . . . . . . . . . . . . . . . 74
Guarantee Certificate . . . . . . . . . . . . . 75
Specifications . . . . . . . . . . . . . . . . . . . 76
Writing and editing a text message . . 77
Gigaset C450 IP – Free software . . . . . 78
Accessories . . . . . . . . . . . . . . . . . 85
Glossary . . . . . . . . . . . . . . . . . . . 86
Index . . . . . . . . . . . . . . . . . . . . . . 96
3
Safety precautions
Safety precautions
Caution:
Read the safety precautions and the user guide before use.
Explain their contents to your children, and the potential hazards associated with using the tele-
phone.
Only use the mains adapter supplied, as indicated on the underside of the base station.
$
Fit only the recommended rechargeable batteries (page 76) of the same type! This
means: do not use any other battery type or non-rechargeable batteries as this could
result in significant health risks and personal injury.
‹
Œ
ƒ
Insert rechargeable batteries with the correct polarity, and use them according to this user
guide (polarity symbols can be seen in the handset's battery compartment, page 6).
The operation of medical appliances may be affected. Be aware of the technical conditions
in your particular environment, e.g. doctor's surgery.
Do not hold the rear side of the handset to the ear when it rings or when you have activated on the handsfree function. Otherwise you risk serious and permanent damage to
your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station in bathrooms or shower rooms. The handset and base
station are not splashproof (page 68).
Do not use your phone in environments with a potential explosion hazard (e.g. paint
shops).
If you give your Gigaset to someone else, make sure you also give them the user guide.
All electrical and electronic products should be disposed of separately from the municipal
waste stream via designated collection facilities appointed by the government or the local
authorities.
This crossed-out wheeled bin symbol on the product means the product is covered by the
European Directive 2002/96/EC.
The correct disposal and separate collection of your old appliance will help prevent
potential negative consequences for the environment and human health. It is a
precondition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your
city office, waste disposal service or the shop where you purchased the product.
Please note:
When the keypad lock is active you cannot even call emergency numbers!
Not all of the functions described in this user guide are available in all countries.
4
Gigaset C450 IP – more than just making calls
Gigaset C450 IP –
more than just making calls
Your phone lets you make calls both via
the fixed network and (cost effectively) via
the Internet (VoIP) without using a PC.
And your phone can do much more
besides:
u Press a button each time you make a
call to indicate whether you want to
make a call via the fixed network or via
the Internet (page 18).
u Register up to six handsets on your
base station. Your base station allows
you to use one handset to make a call
via the fixed network and another to
make a call via the Internet at the same
time.
u Use the Gigaset.net for VoIP calls. Con-
nect your phone to the power supply
and the Internet, and enjoy free phone
calls on the Gigaset.net – no need to
make any other settings (page 24).
u Configure the phone connection for
VoIP without a PC. Your phone's connection wizard downloads general data
about your VoIP provider from the
Internet and guides you through entering your personal data (account). This
makes it easy for you to start using VoIP
(page 10).
u If necessary, establish any further
VoIP settings on a PC. The phone has a
Web interface (Web configurator) that
can be accessed via your PC's Web
browser (page 51).
u Assign your own password (system
PIN) to protect your device and the Web
configurator from unauthorised access
(page 45).
u Send and receive SMS messages via the
fixed network (page 33).
u Save 100 phone numbers on your
handset (page 29).
u You can programme the keys of your
phone with important phone numbers.
The phone number is then dialled by
simply pressing the respective key
(page 30).
u Keep your hands free when making a
call. Use the handsfree function on
your handset (page 20) or use the convenient headset to make calls (accessory: not included in the scope of delivery).
u Make sure your phone is always up-to-
date. Keep yourself informed about
firmware updates on the Internet and
load them onto your phone (page 46).
u Use your handset as an alarm clock
(page 44).
Your Gigaset C450 IP has a protected operating
system that offers increased security against
viruses from the Internet.
Have fun using your new telephone!
5
VoIP – Making calls via the Internet
VoIP – Making calls via the
Internet
With VoIP (Voice over Internet Protocol),
your calls are not made via a fixed connection as in the telephone network, but
rather they are transmitted via the Internet in the form of data packets.
You can take advantage of all the benefits
of VoIP with your phone:
u You can make cost-effective calls with
high voice quality with subscribers on
the Internet, the fixed network or the
mobile phone network.
u Your SIP provider will give you a per-
sonal number, with which you can be
reached from the Internet, the fixed
network and any mobile phone network.
To be able to use VoIP, you need the following:
u A broadband Internet connection
(e.g. DSL) with flat rate or volumebased price.
u Internet access, i.e. you need a router
that will connect your phone to the
Internet.
u Access to the services of a VoIP pro-
vider. Open an account with a VoIP provider.
First steps
Pack contents
The pack contains:
u one Gigaset C450 IP base station
u one Gigaset C45 handset
u one mains adapter for the base station
u one charging cradle incl. mains adapter
u one phone cord
u one Ethernet cable (LAN cable)
u two batteries
u one battery cover
u one belt clip
u one quick guide
Setting up the handset for use
The display is protected with
a plastic film. Please
remove the protective
film!
Inserting the batteries
Caution:
Use only the rechargeable batteries recommended by Siemens Home and Office
Communication Devices GmbH & Co. KG on
page 76! This means: on no account may
conventional (non-rechargeable) batteries or
other battery types be used, otherwise serious
damage to health and property cannot be
ruled out, e.g. the outer casing of the batteries
could be destroyed or the batteries could
explode. The phone could also malfunction or
be damaged as a result of using batteries that
are not of the recommended type.
¤ Insert the batteries the right way round
(see figure).
6
First steps
The polarity is indicated in the battery
compartment.
The handset switches on automatically.
You will hear a confirmation tone.
Closing the battery cover
¤ Place the cover on the battery compart-
ment as shown in the diagram, then
push it up until it clicks into position.
Opening the battery cover
¤ Press down on the battery cover below
its upper end and slide the cover down.
Connecting the charging cradle
Connecting up the charging cradle and
mounting it on the wall (if required) is
described at the end of this user guide.
¤ To charge the batteries, leave the hand-
set in the charging cradle.
Please note:
– Only place the handset in the charging cra-
dle that is intended for it.
– If the handset has switched itself off
because the batteries are flat and if it is
then placed in the charging cradle, it will
switch itself on automatically.
Initial charging and discharging of batteries
Battery charging is indicated in the top
right of the display by a flashing battery
icon e, V or U. During handset
operation, the battery icon indicates the
charge status of the batteries (page 1).
The correct charge status can only be displayed when the batteries are first fully
charged and discharged through use.
¤ To do this, leave the handset in the
charging cradle without interruption
until the battery icon stops flashing in
the display (approx. 13 hours).
¤ Once the batteries are fully charged,
remove the handset from the charging
cradle and do not put it back again until
the batteries are fully discharged.
Please note:
After the first battery charge and discharge,
you may replace your handset in the charging
cradle after every call.
Please note:
u Always repeat the charging and dis-
charging procedure if you remove the
batteries from the handset and insert
them in again.
u The batteries may warm up as they are
charging. This is not dangerous.
u After a while the charge capacity of the
batteries will decrease for technical reasons.
Please note:
You will find explanations for the symbols and
typographical conventions used in this user
guide in the appendix, page 68.
For questions and problems see page 69.
7
First steps
Setting the date and time
§Menu§ ¢ Settings ¢ Date/Time
~ Enter the day, month and year
with 6 digits and press
§OK§. Use
q to move between the fields.
~ Enter hours and minutes with
4 digits (e.g. 0 7 1 5 for 07.15
hrs) and press
§OK§. Use q to
move between the fields.
The date and time are shown in the handset's idle display page 1.
Registering the handset to the base station
Your handset is registered to the base station by default.
Instructions on how to register further
handsets to the base station are given on
page 39.
4
Installing the base station
The base station is designed for use in
closed, dry rooms with a temperature
range of +5 °C to +45 °C.
¤ Place or hang the base station in a cen-
tral position in your flat or house.
Please note:
u Never expose the telephone to heat
sources, direct sunlight, other electrical
appliances.
u Protect your Gigaset from moisture,
dust, corrosive liquids and vapours.
Connecting the base station
In order to be able to make calls with your
phone via the fixed network and via VoIP,
you must connect the base station to
the fixed network and the Internet, see
Figure 1.
Internet
LAN
1
3
2
1
Fixed network
Figure 1 Connecting the phone to the fixed network and the Internet
1 Internet connection:
Router with integrated modem or
router and modem
2 Gigaset C450 IP base station
3 Gigaset C45 handset
4PC in LAN
8
First steps
Follow the steps in the order given below:
1. Connect the base station with the
phone connection
2. Connect the base station with the
mains power supply
3. Connect the base station with the
router
Connecting the base station with the fixed network and the mains power supply
¤ Please first connect the phone jack
and then the mains adapter, as shown
below.
1
2
1 Phone jack with phone cord
2 Underside of the base station
3 Mains adapter 230 V
Please note:
u Keep the mains adapter plugged in at
all times for operation, as the phone
does not work without mains connection.
u If you buy a replacement phone cord
from a retailer, ensure that the phone
jack is connected correctly.
Correct phone jack assignment
3
2
1
4
5
6
3
1unused
2unused
3a
4b
5unused
6unused
You can now use your phone to make calls
via the fixed network and can be reached
at your fixed network number!
Connecting the base station with the router
For Internet access you need a router,
connected to the Internet via a modem
(if necessary, this can be integrated in the
router).
3
1
2
1 Side view of the base station
2 Network plug (LAN) with network cable
3 Router network plug
As soon as the cable connecting the
phone and router is plugged in, the paging
key lights up on the front of the base
station.
You are now able to establish VoIP
connections within the Gigaset.net
(page 24).
3
9
First steps
Making settings for VoIP telephony
Before you can use the Internet (VoIP) to
phone any other users on the Internet, the
fixed network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard.
Precondition: You have registered with a
VoIP provider (e.g.via your PC) and set up
an account. The provider must support
the VoIP SIP standard.
The following phone settings are necessary in order for you to use VoIP. You will
receive all information from your VoIP provider.
u Your user name with the VoIP provider,
if this is required by the VoIP provider
u Your registration name
u Your password with the VoIP provider
u VoIP provider general settings
The connection wizard will help you with
the settings.
Starting the connection wizard
Precondition: The base station is connected to the mains power supply and a
router. Your router is connected to the
Internet.
Tip: If VoIP (IP) is activated as the default
connection for your phone (default setting see page 46), the phone will attempt
to make a direct connection to the server
belonging to your VoIP provider after the
connection assistant is closed. If incorrect/
incomplete information means that the
connection cannot be established, messages will be displayed (page 12).
Please note:
Your phone is preconfigured for dynamic
assignment of the IP address. In order for your
router to "recognise" the phone, dynamic IP
address assignment must also be activated on
the router, i. e. the router's DHCP server is activated. Turn to page 48 to find out how to
assign your phone a static IP address if necessary.
If the handset battery is sufficiently
charged, the message key f on the hand-
set will flash (around 20 minutes after you
have put the handset in the charging cradle).
¤ Press the message key f.
You will see the following display:
Start VoIP
Connection
Assistant?
§§§§No§§§§ §§§§§Yes§§§§
§Yes§ Press the display key to start
the connection assistant.
~ Enter the system PIN of the
base station (the default is
0000) and press
If you press §No§, the procedure that follows is described under "Entering
names in the Gigaset.net directory" on
page 11.
Please note:
The connection wizard will also start automatically if you try to establish a connection via
the Internet, before you have made the necessary settings.
You can also call up the connection wizard at
any time via the menu (page 47).
§OK§.
10
First steps
Downloading VoIP provider data
The phone establishes a connection with
the Siemens server on the Internet. Profiles with general access data for various
VoIP providers can be downloaded here.
The message Select country is displayed.
After changing the display:
q Select country and press
§OK§.
Select provider is displayed.
After changing the display:
q Select VoIP provider and press
§OK§.
The necessary data for your VoIP provider
is downloaded and saved on the phone.
Please note:
If the data for your VoIP provider is not offered
for download, you must make the necessary
settings with the Web configurator at a later
stage (page 57).
Press the display key §Back§. You can then conduct the following steps with the connection
assistant (see "Entering VoIP user data").
Entering VoIP user data
Depending on the VoIP provider, the
following information will be requested
in sequence:
Username:
If this is required by your provider, enter name and press
§OK§.
Authentication Name:
Enter name and press
Authentication Password:
Enter password and press
Please note:
Please note when making these entries that
the VoIP user data is case sensitive. If necessary, press and hold the
between upper and lower case and digits
# key to switch
§OK§.
§OK§.
Entering names in the Gigaset.net directory
With Gigaset.net you can call other
Gigaset.net users directly over the Internet
free of charge, without setting up an
account with a VoIP provider and without
making any further settings. You can find
Gigaset.net subscribers by carrying out a
name search in the Gigaset.net directory
(page 24).
The following appears in the handset's display:
Start
Gigaset.net
assistant?
§§§§No§§§§ §§§§§Yes§§§§
§Yes§ Press the display key if you
want to enter yourself in the
Gigaset.net directory. If you
§No§, the procedure that
press
follows is described under
"Completing the VoIP settings".
Own Gigaset.net name:
Enter the name that you
would like to be listed under in
the Gigaset directory and
§OK§. The name may con-
press
tain up to 25 characters.
A connection to the Gigaset.net server is
established.
If there is already an entry under this
name, you receive a message to this effect
and you will be asked to enter a name
again.
If an entry in the Gigaset.net directory is
successful, the message "Name added to
Gigaset.net!" is displayed briefly.
If the attempt to create the entry fails (e.g.
because the phone is not connected to the
Internet), a message to this effect is displayed
briefly, see page 12. You can then create the
entry later via the Gigaset.net directory
(page 24).
11
First steps
Completing the VoIP settings
Once all the necessary entries have been
made, the handset reverts to idle status.
If all the settings are correct and if the
phone can establish a connection to the
VoIP server, then the internal name of the
handset will be displayed:
¨ V
INT 1
11.07.06
11:56
§§§§§§INT§§§§§ §§§§Menu§
You can now use your phone to make calls
via the fixed network and the Internet!
Callers can reach you on your fixed
network number and your VoIP number!
Please note:
To ensure that you can always be reached via
the Internet, the router should be permanently
connected to the Internet.
No connection to the Internet/VoIP server
If one of the following messages is displayed instead of the internal name after
the connection assistant is closed, then
either a fault has occurred or your information was incomplete:
Server not accessible!
The phone has no connection to the Internet.
¤ Check the cable connection between
the base station and the router (the
LED on the base station must light up)
and the connection between the router
and the modem/Internet connection.
¤ Check whether the phone is connected
to the LAN.
– It may not have been possible to
dynamically assign an IP address to
the phone
or
– You have assigned a static IP address
to the phone that has either already
been assigned to another LAN sub-
scriber or does not belong to the
router's address block.
¤ Find the IP address using the hand-
set menu:
§Menu§ ¢ Settings ¢ Base
¢ Local Network ¢ (enter system
¢ IP Address
PIN)
¤ Start the Web configurator with the
IP address (page 51).
¤ If no connection can be established:
change the settings on the router
(activate DHCP server) or the
phone's (static) IP address.
SIP registration failed!
u Your personal data for registering with
the VoIP provider may have been
entered incompletely or incorrectly.
¤ Check your entries for Username,
Authentication Name and Authentication Password. In particular, check
your use of upper and lower case.
To do this, open the following menu
on your handset:
§Menu§ ¢ Settings ¢ Base
¢ Telephony ¢ Vo IP
u The server address for the VoIP server
has not yet been entered, or has been
entered incorrectly.
¤ Start the Web configurator.
¤ Open Settings ¢ Telephony
¢ Vo IP Web page.
¤ Edit the server address where neces-
sary.
Please note:
If port forwarding is activated on your router
for the ports that have been registered as the
SIP port (Standard 5060) and the RTP port
(Standard 5004), then it makes sense to switch
off DHCP and assign the phone a static IP
address (otherwise you may not be able to
hear the other party during VoIP calls), see
page 48.
Please note that the IP address and subnet
mask depend on the router's address block.
You must also enter the default gateway and
DNS server via the Web configurator
(page 54). The IP address for the router is generally entered here.
12
You will find other messages and possible
measures in the Questions and answers
section on page 69.
Belt clip and headset
By using a belt clip and headset (optional)
you can easily make your handset a constant companion both inside the building
and in its immediate vicinity.
Attaching the belt clip
There are notches for attaching the belt
clip on the side of the handset at approximately the same height as the display.
¤ Press the belt clip onto the back of the
handset so that the protrusions on the
belt clip engage with the notches.
The tongue of the belt clip must face the
battery compartment.
Connection socket for headset
You can use headsets with jack connectors. The following models have been
tested and are therefore recommended:
HAMA Plantronics M40, MX100 and
MX150.
The transmission quality of other models
cannot be guaranteed.
First steps
13
Menu trees
Menu trees
Phone menu
There are two ways to select a function:
Using number combinations ("shortcut")
¤ To open the main menu, press §Menu§ with the handset in idle status.
¤ Enter the number combination that is in front of the function in the menu tree.
¤ Example: §Menu§ 422 for "Set handset language".
Scrolling through the menus
¤ To open the main menu, press §Menu§ with the handset in idle status.
¤ Scroll to the function with the control key s and press §OK§.
1 SMS
1-1 Write Message page 34
1-2 Incoming 00+00
1-3 Outgoing
1-6 Settings 1-6-1 Service Centres 1-6-1-1 Service Centre 1 page 36
… [to]
1-6-1-4 Service Centre 4
1-6-2 Status Report
1-6-3 Register to Service
Centres
2 Alarm Clock page 44
2-1 Activation
2-2 Wake up time
3 Audio Settings
3-1 Ringer Volume page 43
3-2 Ringer Melody 3-2-1 External Calls page 43
3-2-2 Internal Calls
3-2-3 Alarm Clock
3-3 Advisory Tones page 44
14
Menu trees
3-4 Battery Low 3-4-1 Off page 44
3-4-2 On
3-4-3 During Call
4 Settings
4-1 Date/Time page 8
4-2 Handset 4-2-1 Display 4-2-1-1 Screensaver page 42
4-2-1-2 Colour Scheme
4-2-1-3 Contrast
4-2-1-4 Backlight
4-2-2 Language page 42
4-2-3 Auto Answer page 42
4-2-4 Register Handset page 39
4-2-5 Reset Handset page 44
4-3 Base 4-3-2 Music on hold
4-3-3 System PIN
4-3-4 Base Reset
4-3-5 Additional Fea-
4-3-5-1 Repeater Mode page 45
tures
4-3-6 Local Network 4-3-6-1 dynamic
IP address
4-3-6-2 IP Address
4-3-6-3 Subnet Mask
4-3-6-4 DNS Server
4-3-6-5 Default Gateway
4-3-7 Telephony
Submenu see page 16
4-3-8 Firmware Update page 46
5 Voice Mail page 38
5-1 Set Key 1 5-1-1 Network Mailbox
15
Menu trees
6 Select Services *
6-1 VoIP 6-1-6 For All Calls 6-1-6-1 Call Divert page 27
6-2 Fixed line 6-2-6 For All Calls 6-2-6-1 Call Divert page 27
6-2-6-3 Call Waiting page 28
* Please note: Following a firmware update, the network services are only displayed
if you de-register and then reregister your handset.
Submenu "Settings ¢ Base ¢ Telephony" 4-3-7
4-3-7 Telephony 4-3-7-1 Default Line Type 4-3-7-1-1 IP page 46
4-3-7-1-2 fixed line
4-3-7-2 Connection Assistant page 47
4-3-7-6 Fixed line 4-3-7-6-1 Dialling Mode page 50
4-3-7-6-2 Recall page 50
4-3-7-7 VoIP 4-3-7-7-1 Status on HS
4-3-7-7-2 Select VoIP Pro-
vider
4-3-7-7-3 Username
4-3-7-7-4 Authentication
Name
4-3-7-7-5 Authentication
Password
16
Menu trees
Web configurator menu
Please note:
For Gigaset C450IP base stations manufactured before June 2006, "VoI P" is displayed instead of
"Connections" after a firmware update.
Home page 51
Settings
IP Configuration page 54
Telephony
Connections page 57
Dialing Plans page 64
Advanced Settings page 63
Miscellaneous page 65,
page 66
Status
Device page 67
17
Making calls with VoIP and the fixed network
Making calls with VoIP and
the fixed network
Making an external call
External calls are calls made via the public
telephone network (fixed network) or via
the Internet (VoIP). You can use the talk
key c when dialling to select what type of
connection you want to use (fixed network or VoIP). One particular connection
type is set as the default connection for
yo ur ph on e. Th e d ef au lt is Vo IP (f or how to
change the setting if required, see
page 46).
¤ Enter the required number/IP address
using the keypad.
¤ Press the talk key c briefly if you want
to make the call via the default connection.
Or:
¤ Press and hold the talk key c if you
want to make a phone call via the other
connection type (the non-default connection).
Please note:
– If there are at least two handsets registered
to your base station, you can use one to
make a call via the fixed network and the
other to make a call via the Internet (VoIP)
at the same time.
– If you use a different GAP-compatible hand-
set to the Gigaset C45, all calls will be made
via the default connection, even if you
press and hold the talk key
to use the non-default connection to make
a call, enter a star (*) at the end of the
number.
– If you use VoIP to make a call to the fixed
network, you may also have to dial the area
code for local calls (depending on the VoIP
provider). You can avoid this by entering
the area code in the configuration of the
base station (via the Web configurator, see
page 64). It will then be inserted automatically for local calls.
c. If you want
Cancelling the dialling operation
You can cancel the dialling operation with
the end call key a.
Entering an IP address
If you are making a call via VoIP, you can
enter an IP address instead of a phone
number.
P Press the star key to separate
the parts of the IP address
(e.g. 149*246*122*28).
# If necessary, press the hash
key to attach the SIP port
number of the person you are
calling (page 93) to the IP
address (e.g.
149*246*122*28#5060).
Please note:
– Dialling with the directory (page 29) or last
number redial list (page 31) saves repeated
keying of phone numbers.
– You can assign a number from the directory
to a key for speed dialling (page 30).
– You can edit or add to any phone number
selected by means of quick dial or from the
directory and use it for the current call.
Ending a call
a Press the end call key.
18
Making calls with VoIP and the fixed network
Accepting a call
The handset indicates an incoming call in
three ways: by ringing, by a display on the
screen and by the flashing handsfree key
d.
You can answer the call by:
¤ Pressing the talk key c.
¤ Pressing the handsfree key d.
If the handset is in the charging cradle and
the Auto Answer function is activated
(page 42), the handset will take a call
automatically when you lift it out of the
cradle.
If the ringer tone is intrusive, press
§Menu§ Silent. You can accept the call so long
as it is displayed on the screen.
Calling Line Identification
When you receive a call from the Internet,
the caller's number and/or the name they
have specified is displayed on the screen.
When you receive a call from the fixed network, the caller's number and/or name is
displayed on the screen if the following
conditions are met:
u Your fixed network provider supports
CLIP, CLI and CNIP:
– CLI (Calling Line Identification): the
caller's number is transmitted
– CLIP (Calling Line Identification Pres-
entation): the caller's number is dis-
played
– CNIP (Calling Name Identification
Presentation): the caller's name is
displayed
u You have arranged CLIP or CNIP with
your network provider.
u The caller has arranged CLI with the
network provider.
If the phone number is identified and the
caller's number is saved in your directory,
the name will be displayed from the directory.
Call display
By means of the ringer tone icon on the
screen, you can decide whether the call is
directed to your fixed network number or
to your VoIP number.
Calls to your fixed network number
®
1234567890
Menu§
1 Ringer tone icon
2 Number or name of caller
Calls to your VoIP number
W
1234567890
Menu§
1 Ringer tone icon
2 Number or name of caller
Display when Calling Line Identification is
withheld
For calls from the fixed network, the caller
can withhold calling line identification or
not request it. In this case the number is
not displayed. The following is displayed
in place of the number:
u External Call, if no number is trans-
mitted.
u Withheld, if the caller has withheld Call-
ing Line Identification.
u Unavailable , if the caller has not
arranged Calling Line Identification.
1
2
1
2
19
Making calls with VoIP and the fixed network
Display with CNIP
Precondition: Call from the fixed network.
If you have CNIP, then the name (town)
that is registered with your network provider for that calling number will also be
displayed. If the caller's number is saved in
your directory then the directory entr y will
be shown.
1234567890
Anna Fielding,
London IP
§Menu
1 Caller's number
2 Name and town (IP is displayed for calls
made via the Internet)
The display shows:
u External Call, if no number is trans-
mitted.
u Withheld, if the caller has withheld Call-
ing Line Identification.
u Unavailable , if the caller has not
arranged Calling Line Identification.
1
2
Handsfree talking
In handsfree mode, instead of holding the
handset to your ear you can put it down,
e.g. on the table in front of you, to allow
others to participate in the call.
Activating/deactivating handsfree mode
Activating while dialling
~d Enter number and press
briefly/press and hold the
handsfree key to select the
connection type (page 18).
¤ You should inform your caller before
you use the handsfree function so that
they know someone else is listening.
Switching between earpiece and
handsfree mode
d Press the handsfree key.
Switch handsfree on and off during a call.
If you wish to place the handset in the
charging cradle during a call:
¤ Press and hold the handsfree key d
while placing the handset in the charging cradle. If the handsfree key d does
not light up, press the key again.
For how to adjust the loudspeaker volume, see page 42.
20
Operating the handset
Muting the handset
You can deactivate the microphone in
your handset during an external call. The
other party hears a wait melody.
Muting the handset
§INT§ Press the display key.
Cancelling muting
§Back§ Press the display key.
Dialling the emergency number
You can store up to 5 emergency numbers
in your telephone.
The default setting for your phone is that
these numbers are automatically dialled
via the fixed network, irrespective of whether you press the talk key c briefly or
press and hold it.
You can deactivate this function via the
Web configurator (Dialing Plans, page 65),
e.g. if you use the phone without a fixed
network. Ask beforehand, however, whether your VoIP provider supports emergency numbers.
~c Enter the emergency number
and press the talk key.
Emergency numbers may have been preset in your phone. You can use the Web
configurator to display these, enter more
emergency numbers or delete/edit emergency numbers (page 64).
Operating the handset
Switching the handset on/off
a Press and hold the end call
key.
You will hear the confirmation tone.
Activating/deactivating the keypad lock
# Press and hold the hash key.
You will hear the confirmation tone. The
Ø icon appears in the display when the
keypad lock is activated.
The keypad lock deactivates automatically
when you receive a call and activates
again after the call.
Please note:
The handset displays an advisory message if
you press a key by accident while the keypad
lock is on. To deactivate the keypad lock, press
and hold the hash key
Control key
§§§§INT§§§ §§Menu
#.
1
Please note:
– If you have used the Web configurator to
deactivate the Emergency calls always via
fixed line function and have entered an
automatic area code for VoIP calls
(page 64), the area code will also be prefixed to the emergency numbers when
they are dialled via VoIP.
– Even emergency numbers cannot be
dialled if the keypad lock is activated.
Before dialling, press and hold the hash
key #, to release the keypad lock.
1 Control key
In this user guide, the side of the control
key that you must press in the given operating situation is shown in black (top, bottom). Example: t for "press the top of the
control key".
The control key has a number of different
functions:
21
Operating the handset
When the handset is in idle status
s Open the directory.
t Adjust the ringer volume of
the handset (page 43).
In lists and menus
t / s Scroll up/down line by line.
In an input field
t / s Move the cursor left or right.
During an external call
s Open the directory.
t Adjust loudspeaker volume for
earpiece and handsfree mode.
Display keys
The current display functions are shown in
the bottom display line in reversed highlights. The function of the display keys
changes depending on the particular
operating situation.
Example:
§§§§INT§§§ §§Menu
1 Current display key functions
2 Display keys
The most important display symbols are:
§Back§ Go back one menu level or
cancel the operation.
§INT§ Make an internal call
(page 41).
§Menu§ Open the main menu or a con-
text-dependent menu.
§OK§ Confirm highlighted selection.
˜ Delete key: deletes one char-
acter at a time from right to
left.
1
2
Returning to idle status
You wish to return to idle status from anywhere in the menu:
¤ Press the end call key a and hold.
Or:
¤ Do not press any key: after 2 minutes
the display will automatically revert to
idle status.
Changes that you have not confirmed/
saved by pressing
For an example of the display in idle status, page 1.
§OK§ will be rejected.
Menu guidance
Your telephone's functions are accessed
using a menu that has a number of levels.
Main menu (first menu level)
¤ To open the main menu, press §Menu§
with the handset in idle status.
Accessing a function
¤ Scroll to the function with the control
key q and press
Or:
§OK§.
¤ Enter the number that is in front of the
function in the menu tree (page 14).
The corresponding submenu (the next
menu level) is opened.
22
Submenus
The functions in the submenus are displayed as lists.
To access a function:
¤ Scroll to the function with the control
key q and press
Or:
§OK§.
¤ Enter the number combination that is
in front of the function in the menu
tree (page 14).
A short press on the end call key a returns
you to the previous menu level / cancels
the operation.
Correcting incorrect entries
u Navigate to the incorrect input with the
control key if û is displayed.
u Press ˜ to delete the character to the
left of the cursor.
u Insert new character to the left of the
cursor.
u When entering the time and date etc.,
edit the flashing character.
Operating the handset
You will find explanations for the symbols
and typographical conventions used in
this user guide in the appendix, page 68.
23
VoIP telephony via the Gigaset.net
VoIP telephony via the
Gigaset.net
You can use the Gigaset.net to make free
phone calls via the Internet directly to
other Gigaset.net users, without having to
set up an account with a VoIP provider or
make any further settings! You simply
have to connect your phone to the power
supply and the Internet connection and, if
necessary, enter yourself in the Gigaset.net online directory under a name of
your choice (S. 11/S. 26).
The Gigaset Net is a VoIP service provided
by Siemens Home and Office Communication Devices GmbH und Co KG, which is
available to all users with a Gigaset VoIP
device.
You can call other subscribers to Gigaset.net free of charge, i.e. there are no
telephone charges other than the costs for
your Internet connection. Connections to/
from other networks are not possible.
Every Gigaset VoIP device is assigned a
Gigaset.net phone number by default
(S. 73).
All registered subscribers are included in
the Gigaset.net directory, which you are
able to access.
Exclusion of liability
Gigaset.net is a voluntary service provided by
Siemens Home and Office Communication
GmbH & Co KG with no liability or guarantee
for the availability of the network. This service
can be terminated at any time with a notice
period of three months.
Please note:
If you do not use your Gigaset.net connection
for six weeks, it is automatically deactivated.
You cannot be reached for calls from the
Gigaset.net.
The connection is reactivated:
– as soon as you start a search in the
Gigaset.net directory or
– make a call via the Gigaset.net (dial a
number with #9 at the end) or
– activate the connection via the
Web configurator (S. 63)
Search subscribers in Gigaset.net directory
Your handset is in idle status. The VoIP
connection is free.
¤ Open the directory with the s button.
¤ Select the <Gigaset.net> entry and press
the talk key c.
Please note:
– Calls to the Gigaset.net directory are always
free of charge.
–If the <Gigaset.net> entry has been acciden-
tally deleted from your handset directory,
dial 1188#9 (the Gigaset.net directory
phone number) and press the talk key c.
Or create a new directory entry with this
number.
Once the connection has been established, you will be asked to enter a name
that you want to search for.
Nickname: Enter the name or part of a
name (max. 25 characters).
§Menu§ Press the display key.
Start search
Select and press
If the search has been successful, a hit list
will be displayed of all the names that
begin with the specified character string.
§OK§.
24
VoIP telephony via the Gigaset.net
Example:
2/50
Sand, Anna Magd
alena
§View§ U §Menu
1. 2/50: Entry number/number of hits
2. Name of the entry, the name is displayed in
full, if necessary over several lines
You can scroll through the hit list with q.
If it has not been possible to find a mat-
ching entry, a corresponding message is
displayed. You have the following options:
1
2
¤ Press the display key §New§ to start a new
search.
Or
¤ Press the display key §Change§ to change
the search criteria. The previously entered name is copied and can be edited.
If there are too many matching entries
in the Gigaset.net directory, the message
Too many entries found! is displayed instead
of a hit list.
¤ Press the display key §Refine§ to start a
refined search. The previously entered
name is copied and can be edited/
expanded.
Calling subscribers
q Select the subscriber from the
hit list.
c Press the talk key.
Viewing the subscriber's number
q Select the subscriber from the
hit list.
§View§ Press the display key.
The Gigaset.net number and name will be
shown in full, if necessary using more
than one line.
Please note:
– Connections to Gigaset.net are always esta-
blished via VoIP. Irrespective of which
default connection is set on your phone.
Pressing and holding
briefly and a "*" at the end of the number
have no effect.
– You can open the Gigaset.net directory and
establish connections, even if you have not
entered yourself in the Gigaset.net directory.
c or pressing it
Using other functions
Precondition: The hit list is displayed.
q (Select entry)
The following functions can be selected
with q:
Copy to Directory
Accept the number in the handset
directory. The number and name
(where appropriate abbreviated,
max. 16 characters) are accepted in the
directory.
¢ §Menu§
¤ Edit and save entry where appropri-
ate (S. 29).
The hit list is displayed again.
New search
Start a search with a new name (S. 24).
Refine search
You can use the refined search to limit
the number of hits for a previous
search. The name from the previous
search is copied and can be edited/
expanded.
Own information
See "Entering, editing and deleting
own entry"
Please note:
If you select a Gigaset.net number from the
handset directory, the connection is automatically established via VoIP.
25
VoIP telephony via the Gigaset.net
Entering, editing and deleting own entry
You have the following options:
u Edit the name of your entry in the
Gigaset.net directory
u Delete your entry from the directory
u If you did not enter a name when using
the phone for the first time (S. 11), specify a name and enter yourself in the
directory.
Viewing own entry
You are connected to the Gigaset.net
directory:
¤ Select §Menu§ ¢ Own information and
§OK§.
press
Your Gigaset.net number and, where
applicable, your currently entered name
are displayed.
Entering/editing a name
§Edit§ Press the display key.
~ Edit name or enter new name
(max. 25 characters) and press
§OK§.
You can delete the name with
˜.
If there is not yet an entry with this name
in the Gigaset.net directory, the name is
saved. A message to this effect is displayed. The handset switches to idle status.
If there is already an entry with this name
or the entered name contains impermissible characters, you will be requested to
enter a different name.
Calling a Gigaset.net subscriber
You can call a Gigaset.net subscriber
directly via the Gigaset.net directory (see
above) or via his/her Gigaset.net number:
~ /s Enter the Gigaset.net number
(including the #9) or select
from the handset directory.
c Press the talk key.
Every number ending with #9 is dialled via
Gigaset.net.
Please note:
If you delete the name, your entry will be deleted from the directory. You are no longer
"visible" to other Gigaset.net subscribers. But
you can still be reached via your Gigaset.net
number. For information on how to display the
number, s. S. 73.
26
Network services – VoIP
Network services – VoIP
You can use the following network services to make calls via the VoIP connection.
Settings for all calls
Call forwarding takes place locally in your
base station.
Please note that call forwarding may incur
additional costs. Ask your VoIP provider.
Setting up call forwarding
§Menu§ ¢ Select Services ¢ VoIP ¢ For All
¢ Call Divert
Calls
All Calls / No Answer / When Busy
Select and press
On Select and press §OK§.
~ If necessary, enter the number
to which the call is to be forwarded. You can enter a fixed
network, VoIP or mobile
number.
§OK§ Press the display key.
a Press and hold (idle status).
Call forwarding is activated for the VoIP
phone number (receiving number). This
does not result in calls for your fixed network number being forwarded. For information on how to forward calls to your
fixed network number, see page 27.
Deactivating call forwarding
§OK§ Press the display key.
Off Select and press §OK§.
a Press and hold (idle status).
Call forwarding is deactivated.
§OK§ (‰ = on).
Network services –
fixed network
The following network services can only
be used for making calls via the fixed network.
Network services are functions that your
network provider makes available to you.
You have to request these services from
your network provider.
¤ If you require assistance, please con-
tact your network provider.
Making settings for all calls
If you have completed one of the following procedures, a code is sent.
¤ After confirmation from the telephone
network, press the end call key a.
Setting up call diversion
§Menu§ ¢ Select Services ¢ Fixed line
¢ For All Calls ¢ Call Divert
Setting up call forwarding
All Calls / No Answer / When Busy
Select and press
On Select and press §OK§.
~ Enter number and press §OK§.
After confirmation from the fixed net-
work:
a Press and hold (idle status).
Deactivating call forwarding
All Calls / No Answer / When Busy
Off Select and press §OK§.
After confirmation from the fixed network:
a Press and hold (idle status).
Call forwarding is deactivated.
§OK§.
27
Network services – fixed network
Activating/deactivating call waiting
When call waiting is activated, the caller
will hear the ringing tone if you are
already making a call. This call is
announced acoustically and visually on
your handset screen.
Accepting/rejecting call waiting, see
page 28.
§Menu§ ¢ Select Services ¢ Fixed line
¢ For All Calls ¢ Call Waiting
On / Off Select and press §OK§.
After confirmation from the fixed network:
a Press and hold (idle status).
Functions during a call
Consultation
During a call:
§Menu§ ¢ External Call
~ En ter a num ber or copy it fro m
the directory and press
The number is dialled via the fixed network.
§OK§.
Accepting a waiting call
Precondition: Call waiting is activated
(page 28).
§Menu§ ¢ Accept Call Waiting
You have the option of toggling or holding
a conference call.
Please note:
– Without CLIP a waiting call is only
announced with a beep.
– If the first call was an internal call, the inter-
nal connection is ended.
– An internal call waiting is shown on the dis-
play. You can neither accept the internal
call nor reject it.
Rejecting a waiting call
§Menu§ ¢ Reject Call Waiting
Select and press
§OK§.
Please note:
After a few seconds, the number selected for a
consultation call is saved in the last number
redial list.
You have the following options:
u Toggling :
¤ Use q to toggle between the partic-
ipants.
– End call with active participant:
§Menu§ End Active Call.
u Conference call:
– Talk to both participants:
§Menu§ Conference Call.
– End conference call (toggle):
§Menu§ End Conference.
– End call with both participants:
Press the end call key a.
28
Using the directory and lists
Using the directory and lists
The options are:
u Directory
u Last number redial list
u SMS list
u Calls list
You can save 100 entries in the directory.
You can create a personalised directory for
your own individual handset. However,
you can send the list or individual entries
to other handsets (page 30).
Directory
In the directory you store numbers and
matching names.
¤ With the handset in idle status, open
the directory by pressing the s key.
Length of an entry
Number: max. 32 digits
Name: max. 16 characters
Please note:
– You may also have to enter the phone
number with the area code for local calls
when making VoIP calls to the fixed network (depending on the VoIP provider). Yo u
should therefore always save phone numbers in the directory with the area code.
Alternatively, you can also use the Web
configurator to define an area code, which
is automatically prefixed to all numbers
that are dialled without an area code for
calls via VoIP (see Defining dialling plans,
page 64).
– You can assign a number from the directory
to a key for quick dial (page 30).
Saving the first number in the directory
s ¢ Directory empty New Entry?
~ Enter number and press §OK§.
~ Enter the name and press §OK§.
Please note:
– To find out how to enter IP addresses, turn
to page 18.
– If you enter an asterisk (*) at the end of the
number, the number is dialled via the nondefault connection (page 46), even if you
briefly press the talk key
number on a key for quick dial.
c or store this
Saving a number in the directory
s ¢ §Menu§ ¢ New Entry
~ Enter number and press §OK§.
~ Enter the name and press §OK§.
Selecting a directory entry
s Open the directory.
You have the following options:
u Use q to scroll to the entry until the
required name is selected.
u Enter the first character of the name, or
scroll to the entry with q.
Dialling with the directory
s ¢ q (select entry; page 29)
c Briefly press/press and hold
the talk key. The number is
dialled using the selected connection type (page 18).
Please note:
You can only dial IP addresses via VoIP.
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