Siemens 3000 User Manual
û
This guide was downloaded from
www.purplepenguincomms.com
HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiPoint 500 entry
Operating Instructions
Before You Begin
These operating instructions describe the op tiPoint 500 entry telephone on your
HiPath 3000/HiPath AllServe.
They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone - address a ny questions to
Customer Support.
• Your communications platforms does not s upport this function - contact your Siemens
sales representative to upgra de your system.
Important Notes
Do not operate the telephone in environments where there is a danger
of explosions.
Use only original Siemens accessories. Using other accessories may
cause a hazard and will invalidate the warranty and the CE mark.
Never open the telep hone or a key module. I f you encounter any
problems, contact System Support.
Never allow the telephone to come into contact with staining or
aggressive liquid s such as coffee, tea, juice, or soft drinks.
For information on telephone maintenance Æ page 60.
CE mark
The device conforms to the EU guideline 1999/5/EG, as attested by the
CE mark.
Environmental label
This device has been manufactured in a ccord ance with our certified environmental management system (ISO 14001). This process ensures
that energy consumption and the use of primary raw materials are kept
to a minimum, thus reducing waste production.
2
Contents
Basic operating instructions . . . . . . . . . . . . . . . . . . . . 7
opti Point 500 e ntry c ontro l pa nel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Use these O perating I ns tructi ons . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessing Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
... With C odes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
... With F uncti on K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ø
Basic and Enhanced Functions
Making and Answering Calls . . . . . . . . . . . . . . . . . . 10
Answ ering a Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Open Lis tenin g in the Room Duri ng a Call . . . . . . . . . . . . . . . . . . . . . . 10
Usin g Ca ll Wa iting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Acc eptin g a S pe cific Call for Your Co lleagu e . . . . . . . . . . . . . . . . . . . . . 1 2
Rejecting C alls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2
Usin g Mail box es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3
Usin g Time d Remi nders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turn ing D o Not D isturb On a nd Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 14
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering Calls from the Entrance Telephone and Opening the Door. 15
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dia lin g Numbe rs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On-H ook Dia ling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Caller ID S uppress ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . . . . 18
Activating Tone Dialing (DTMF Suffix D ialing) . . . . . . . . . . . . . . . . . . . . 18
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 19
Reserv e Tr unk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ass igning a S tation Number (N ot for U. S.) . . . . . . . . . . . . . . . . . . . . . . 20
Trun k Fl a sh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ass ocia ted D ialing / Dia ling A id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3
Contents
Calling Multiple Parties Simultaneously. . . . . . . . .21
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 21
Cond ucting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tra nsferr ing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Park in g a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pick ing up (Retri eving) a H eld Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making Calls to Stored Destinations . . . . . . . . . . . .25
Redi a lin g a Numb er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 5
Usin g Stat ion and Sy stem Spe ed- Dial N umber s . . . . . . . . . . . . . . . . . . 25
Displaying and Assigning Call Charges. . . . . . . . . .26
Dial ing w ith Ca ll Charg e As signme nt . . . . . . . . . . . . . . . . . . . . . . . . . . 26
If You Cannot Reach a Destination... . . . . . . . . . . . .27
Usin g Callba ck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ca ll Wa iting (Camp -On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Bus y Over ride - Join ing a Call in Progre s s . . . . . . . . . . . . . . . . . . . . . . . 28
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Adju s ting the Ring Volu me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adju s ting the Ring Ton e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adju s ting the Receiving Volu me During a Call . . . . . . . . . . . . . . . . . . . 2 9
Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . 30
Sav ing Y our PI N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Saving Station Numbers and Appointments. . . . . .32
Sto ring St a tio n Speed-D ial Number s . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sav ing Appo intme nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Testing the Telephone. . . . . . . . . . . . . . . . . . . . . . . . .33
Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Usin g Va ria ble Call F orward ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Usin g Nig ht Ans wer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 5
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). . . 36
4
Contents
Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 37
Sendi ng a Mes sa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Another Telephone Like Your Own . . . . . . . . . . . . . . . . . . . . . . . 38
Change call number (relocate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resetting Services and Functions
(System-Wide Canc ellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 40
Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 42
Locking Another Telephone to Prevent Unauthorized U se . . . . . . . . . . 43
Using System Functions from the Outside
(DIS A: Direct Inw ard System Acc ess) . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Controlling Connected Computers or Other Progra ms
and Telephone Data Service (For HiPath 3500/3550/3700/3750 only) . 45
Controlli ng Rel a ys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rad io Pa ging ( Not for U .S .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Ø
Team and Executive/Secretary Functions
Team and Executive/Secretary Functions With
Assigned Trunk Lines . . . . . . . . . . . . . . . . . . . . . . . . . 48
Forw arding Call s on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transferring Calls Directly to the Executive
(Only in an Executiv e/Secreta ry Gro up) . . . . . . . . . . . . . . . . . . . . . . . . . 4 9
Using Other Team Functions . . . . . . . . . . . . . . . . . . . 50
Turn ing G roup Ca ll On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Acc eptin g a Ca ll f or Anoth er M ember of Your Te am . . . . . . . . . . . . . . 5 1
Activating and Deactiv atin g a Ring ing Group . . . . . . . . . . . . . . . . . . . . . 51
Uniform Call Distr ibution ( UCD ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2
Ø
System networking via LAN (PC network)
Special Functions in the LAN (PC Network) . . . . . 53
Leav ing a H unt G roup/G rou p Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Trans ferring C a ll For w arding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Usin g Nig ht Ans wer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5
Activating and Deactiv atin g a Ring ing Group . . . . . . . . . . . . . . . . . . . . . 56
Controlli ng Rel a ys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Open ing th e Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5
Contents
Ø
All About Your Telephone
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Ø
Quick-Reference Operating Instructions
(Appendix)
6
Basic operating instructions
optiPoint 500 entry control panel
Basic operat ing i nstruc tions
Speaker
for ring tones
Handset
Keys for
telephone settings
LEDs
Eight fixed function keys:
Consultation
Redial
Message Waiting
Callback
Speed Dial
Mute
S peake r
Release
Key pad
Your service technician can customize the default assignment to meet your
preferences and requirements following order placement.
7
Basic ope ratin g in stru ctions
Step by Step
How to Use these Operating Instructions
You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
C Lift the handset (off-hook).
I Replace the handset (on-hook).
H Conduct a call.
D Enter a telephone number or code.
99 Enter the PIN.
J
or KPress volume controls on the telephone.
L You hear a tone.
A long tone (positive confirmation tone) confirms that
you have successfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that
the function or procedure was rejected.
Press the key.
Press the illuminated key.
Press the flashing key.
8
Step by Step
Accessing Functions
Accessing Functions
... With Codes
You can activate the functions of your system by
entering codes such as:
FB@ DND (do not disturb) on.
GB@ DND (do not disturb) off.
All codes to activate or enable functions are always
introduc ed by pressing the star k ey, a nd all codes to
deactivate, disable or delete functions are always
entered starting with the pound key.
An alphabetically ord ered overview of all functions and
their corresponding codes can be found in the
Appendix (Quick-Reference Operating Instructions).
If your service technician has cha nged the default
assignments and saved functions on keys in accordance with your requests or requirements,
you can execute these functions by pressing the
appropriate keys.
... With Function Keys
Functions for which a key ha s been set up can be
accessed directly as follows.
Press the "consultation hold" key. The function is
executed, provided this is possible in the current
situation.
Basic and En hanced Function s
9
Making and Answering Calls
Step by Step
J
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid
succession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
Answering a Call
The telephone rings.
C Lift the handset.
or KTo raise or lower the volume, keep pressing the keys un-
til the desired volume is set.
Ending the call:
I Replace the handset.
or
Release
Press the key.
Open Listening in the Room During a Call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the handset.
Activating this function:
Spe aker
Speaker
10
Press the key. The LED lights up.
Deactivat in g th is funct io n:
Press the key. The LED goes out.
Step by Step
Consultation
Making and Answering Calls
Using Call Waiting
Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æ page 11.
Accepting a Waiting Call (Camp-On)
Precondition: You a re engaged in a phone call and hear
a tone (every six seconds).
E nd in g the f ir st c all and answer ing t he waitin g c al l:
I Replace the handset. Your telep hone rings.
C Answer the second call. Lift the handset.
Placing the first call on hold and answering the second call:
Press the key. LE D flashes. Enter the code.
F>>
You are connected to the call waiting party immediately.
The first party is placed on hold.
Consultation
Consultation
Ending the second call and resuming the first one:
Pres s this key and wa it tw o secon ds .
or (depending on the configuration)
Press the key t wice.
Preventing and Allowing Call Waiting (Automatic Camp-On)
If this function has been configured (ask your service
technician), you can prevent or allow a second call
Æ page 11 from being signaled by automatic camp-on
during an ongoing call.
C Lift the handset.
11
Making and Answering Calls
Step by Step
G=B9
or F=B9
Enter the code to "prevent" or "allow" call waiting.
L
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone every six seconds for external calls. A one-time special dial tone then
alerts you to the waiting call.
C Lift the handset.
FA@ or GA@ L Enter code for "tone off" or " tone on".
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
C Lift the handset.
F>B Enter the code.
D Enter the number of the telephone that is ringing .
Accepting calls in a team Æ page 51.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telep hone
(contact System Support).
The telephone rings.
Release
12
Press the key.
If a call cannot be rejected, your telephone will continue
to ring.
Step by Step
Message Waiting
Making and Answering Calls
Using Mailboxes
If there are messages waiting for you, you will hear a
special dial tone (continuous buzzing) when you lift the
handset.
C L Lift the handset.
G?A< Enter the code.
or
Press the illuminated key.
This connects you to the sender of the message or the
mailbox system.
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æ page 32. The current time is the time stored.
C I Your telephone rings.
Lift the handset and replace it again.
If you fail to a nswer the timed reminder, it repeats five times and is then erased.
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the announcement.
You can respond with the handset or in speakerphone
mode.
C Lift the handset and answer the call.
Placing a speaker call to a c olleague Æ page 18.
13
Making and Answering Calls
Step by Step
Turning Do Not Disturb On and Off
You can activate the do not disturb func tion if you do not
want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external
callers are rerouted to a telephone assigned for this purpose (System Support).
C Lift the handset.
FB@ or GB@ L Enter the code for "on" or "off".
When you lift the handset, a special dial tone
(continuous buzzing) reminds you that "do not
disturb" is active.
Authorized internal callers can automatically
override the "do not disturb" function after five
sec on ds.
Trace Call: Identifying Anonymous Callers (Not for U.S.)
You can have the carrier identify malicious external callers. You can save the caller’s s tation number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
H You are engaged in an external call.
Consultation
Press the key. LED flashes. Enter the code.
FA=
After you have finished tra cing the call, the data
is stored on the carrier ’s system. Now contact
System Support.
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your offic e, you can temporarily switch off the handset microphone or the handsfree
microphone.
Precondition: You are conducting a call. The
microphone is switched on.
Mute
14
Press the key. The LED lights up.
Step by Step
Mute
Making and Answering Calls
Turning off the mute:
Press the illuminated key. The LED goes out.
Answering Calls from the Entrance Telephone and Opening the Door
If a n entrance telephone has been programmed, you
can use your telephone to speak to someone at the
entrance telephone and to activate a door opener.
If you are authorized to activate a door opener (c ontac t
System Support), v isitors can open the door themselves by entering a 5-digit code (e.g. using a DTMF
transmitter or installed keypad).
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
C Lift the handset within thirty seconds. You are connect-
ed to the entrance telephone immediately.
or
C Lift the handset after more than thirty seconds.
D Dial the entrance telephone number.
Consultation
Open ing the door from your telephone during a call
from the entrance telephone:
Press the key. LE D flashes. Enter the code.
F?:
D L Dial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 58!
Opening the door with a code (at the door):
D After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener ha s been programmed, a doorbell c all signal may or may not be forwarded.
15
Making and Answering Calls
Step by Step
FAB Enter the code.
: or ; Enter the typ e of d oor opener. 1 = enable with ring,
GAB Enter the code.
Acti vating the door opener:
C Lift the handset.
D Dial the entrance telephone number.
D L Enter the five-digit code. Default code = "00000" (con-
t act System Support) .
2 = enable w/o ring = You c an also open the door without a doorbell ring.
Deactivating the door opener:
C Lift the handset.
D L Dial the entrance telephone number.
16
Step by Step
Ma kin g C a ll s
Making Calls
Dialing Numbers
C Lift the handset.
D Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
T he cal l ed pa r ty do es no t ans wer or is bu sy :
Release
Speaker
Release
I Replace the handset.
or
Pres s the k ey.
On-Hook Dialing
D Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The other party answers with s peaker:
C Lift the handset.
T he cal l ed pa r ty do es no t ans wer or is bu sy :
Press the key. The LED goes out.
or
Pres s the k ey.
17
Makin g Ca lls
Step by Step
Caller ID Suppression
You can prevent your station number or name from appearing on the displays of externa l parties you call. The
feature remains active until you deac tivate it.
C Lift the handset.
FA? or GA? L Enter code for "suppress" or "restore".
System Support can turn caller ID suppression
on and off for all telephones.
Talking to Your Colleague With a Speaker Call
You can make a loudspeaker announcement through a
loudspeaker if connected (ask System Support), or to an
internal user with a n system telephone without any action on their part.
C Lift the handset.
FA9 Enter the code.
D L Enter the station number.
Activating Tone Dialing (DTMF Suffix Dialing)
You can transmit dual-tone multifrequency (DTM F)
sig nals to cont rol device s such as an ans wering
machine or automatic informa tion system.
H You have set up a connection.
Consultation
F><
18
Press the key. LED flashes. Enter the code.
D You can use the keys "0" through "9", "
transmit DTMF signals.
Ending the call also deactivates DTMF suffix
dialing.
Your system may be configured so that you c an
start DTMF suffix-dialing immediately after
setting up a connection.
", and "#" to
*
Step by Step
Ma kin g C a ll s
Automatic Connection Setup (Hotline)
If this function is configured (contact System Support),
the system automatically sets up a connection to a preset internal or external destination.
C Lift the handset.
Depending on the setting, the connection is either set
up im med i at el y or only after a p reset period of time
(hotline after a timeout).
Reserve Trunk
If this feature is configured (contact System Suppor t),
you can reserve a busy trunk for your ow n use.
When the trunk is free, you receive a call.
C Lift the handset.
D Enter the external code. The external trunk is busy; you
hear a busy signal tone. Wait about 5 seconds until the
busy tone ends.
The trunk is reserved.
I Replace the handset.
When the r eserved trunk becomes free:
Your telephone rings.
C Lift the handset. You hear the CO dial tone.
D Enter the number of the external station.
19
Makin g Ca lls
Step by Step
Assigning a Station Number (Not for U.S.)
If this function has been configured (contact System
Support), you can selectively assign a specific number
(DID number) to your telephone before making an external call. The assigned number then a ppears on the
called par ty’s display.
C Lift the handset.
F=: Enter the code.
D Enter the DID number you wish to use.
D Dial the external numb er.
Trunk Flash
To activate ISDN-type services and features through the
network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you
must send a signal to the trunks before dialing the service code or telephone number.
Precondition: You have set up an external connection
via an analog lin e.
Consultation
Press the key. LED flashes. Enter the code.
F>:
D Enter the service code and/or telephone number.
Associated Dialing/Dialing Aid
If this function has been configured (contact System
Support), you can use your telephone as a dialing aid for
other telephones.
C Lift the handset.
F?@ Enter the code.
D L Enter the internal station number of the party for whom
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you want to dial.
D Enter the number you wish to dial (external number
with external code).
Step by Step
Consultation
Call ing Multip le Parties Si multaneousl y
Calling Multiple Parties
Simultaneously
Calling a Second Party (Consultation Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
Press the key. LED flashes.
D Call the second station.
Consultation
Consultation
Consultation
Consultation
Return to the first party:
Pres s this key and wa it tw o secon ds .
or (depending on the configuration)
Press the key t wice.
Switching to the Party on Hold (Toggle)
F; Press the key. E nter the code. LED continues to flash.
Co mbinin g the c alli ng pa rt ies i nt o a t hree- par ty
conference
F< Pres s the key. Enter the code. The LED goes out.
Co nnecting t he other part ies to each o ther
I Replace the handset.
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Ca ll ing Multip le Pa rties Simu ltaneously
Step by Step
C Lift the handset.
D Call the first party.
Consultation
D Call the second station. Announce the conference.
Consultation
Consultation
Consultation
F< Press the key. Enter the code. The LED goes out.
or (depending on the configuration)
Conducting a Conference
In a conference call, you can talk to as many a s four other parties at the same time. These may be internal or
external users.
Press the key. LED flashes.
A tone sounds every 30 seconds to indicate that a conference is in progress. Contact System Support for instructions on how to turn it off.
If the second party does not answer:
Press this key and wait two seconds.
Press the key twice.
Consultation
Consultation
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Adding Up to Five to the Conference (Initiator Only)
Consultation
F< Press the key. Enter the code. The LED goes out,
Press the key. LE D flashes.
D Call the new party. Announce the conference.
etc.
Leaving a Conference
I Replace the handset.
Ending a Conference (Initiator Only)
G< Press the key. LED flashes. Enter the code.
Removing the ISDN Central Office Party From the Conference (Only for U.S.)
Consultation
F=B: Enter the code.
Press the key. LE D flashes.
Step by Step
Consultation
Consultation
Call ing Multip le Parties Si multaneousl y
Transferring a Call
If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.
Press the key. LE D flashes.
D Enter the number of the party to w hich you want to
transfer the call.
H Announce the call, if necessary.
I Replace the handset.
...After a Speaker Call (Announcement) in a Group
If this function has been configured (contact System
Support), you can use a speaker call (announcement,
Æ page 18) to a nnounce a call in progress to a group of
users Æ page 50.
After a member of the group has accepted the call request, you can transfer the waiting party.
Precondition: You are conducting a call.
Press the key. LE D flashes. Enter the code.
FA9
D L Enter the group’s station number.
H Announce the call.
When a member of the group accepts the call, you are
connected to this party.
I Replace the handset.
If the connection between the t wo other parties
is not established within 45 seconds, the call
from the first pa rty returns to you (recall).
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