û
This guide was downloaded from
www.purplepenguincomms.com
HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiPoint 500 entry
Operating Instructions
Before You Begin
These operating instructions describe the op tiPoint 500 entry telephone on your
HiPath 3000/HiPath AllServe.
They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone - address a ny questions to
Customer Support.
• Your communications platforms does not s upport this function - contact your Siemens
sales representative to upgra de your system.
Important Notes
Do not operate the telephone in environments where there is a danger
of explosions.
Use only original Siemens accessories. Using other accessories may
cause a hazard and will invalidate the warranty and the CE mark.
Never open the telep hone or a key module. I f you encounter any
problems, contact System Support.
Never allow the telephone to come into contact with staining or
aggressive liquid s such as coffee, tea, juice, or soft drinks.
For information on telephone maintenance Æ page 60.
CE mark
The device conforms to the EU guideline 1999/5/EG, as attested by the
CE mark.
Environmental label
This device has been manufactured in a ccord ance with our certified environmental management system (ISO 14001). This process ensures
that energy consumption and the use of primary raw materials are kept
to a minimum, thus reducing waste production.
2
Contents
Basic operating instructions . . . . . . . . . . . . . . . . . . . . 7
opti Point 500 e ntry c ontro l pa nel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Use these O perating I ns tructi ons . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessing Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
... With C odes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
... With F uncti on K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ø
Basic and Enhanced Functions
Making and Answering Calls . . . . . . . . . . . . . . . . . . 10
Answ ering a Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Open Lis tenin g in the Room Duri ng a Call . . . . . . . . . . . . . . . . . . . . . . 10
Usin g Ca ll Wa iting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Acc eptin g a S pe cific Call for Your Co lleagu e . . . . . . . . . . . . . . . . . . . . . 1 2
Rejecting C alls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2
Usin g Mail box es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3
Usin g Time d Remi nders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Turn ing D o Not D isturb On a nd Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 14
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering Calls from the Entrance Telephone and Opening the Door. 15
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dia lin g Numbe rs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On-H ook Dia ling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Caller ID S uppress ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . . . . 18
Activating Tone Dialing (DTMF Suffix D ialing) . . . . . . . . . . . . . . . . . . . . 18
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 19
Reserv e Tr unk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ass igning a S tation Number (N ot for U. S.) . . . . . . . . . . . . . . . . . . . . . . 20
Trun k Fl a sh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ass ocia ted D ialing / Dia ling A id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3
Contents
Calling Multiple Parties Simultaneously. . . . . . . . .21
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 21
Cond ucting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tra nsferr ing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Park in g a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pick ing up (Retri eving) a H eld Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making Calls to Stored Destinations . . . . . . . . . . . .25
Redi a lin g a Numb er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 5
Usin g Stat ion and Sy stem Spe ed- Dial N umber s . . . . . . . . . . . . . . . . . . 25
Displaying and Assigning Call Charges. . . . . . . . . .26
Dial ing w ith Ca ll Charg e As signme nt . . . . . . . . . . . . . . . . . . . . . . . . . . 26
If You Cannot Reach a Destination... . . . . . . . . . . . .27
Usin g Callba ck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ca ll Wa iting (Camp -On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Bus y Over ride - Join ing a Call in Progre s s . . . . . . . . . . . . . . . . . . . . . . . 28
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Adju s ting the Ring Volu me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adju s ting the Ring Ton e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adju s ting the Receiving Volu me During a Call . . . . . . . . . . . . . . . . . . . 2 9
Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . 30
Sav ing Y our PI N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Saving Station Numbers and Appointments. . . . . .32
Sto ring St a tio n Speed-D ial Number s . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sav ing Appo intme nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Testing the Telephone. . . . . . . . . . . . . . . . . . . . . . . . .33
Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Usin g Va ria ble Call F orward ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Usin g Nig ht Ans wer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 5
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). . . 36
4
Contents
Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 37
Sendi ng a Mes sa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Another Telephone Like Your Own . . . . . . . . . . . . . . . . . . . . . . . 38
Change call number (relocate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resetting Services and Functions
(System-Wide Canc ellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 40
Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 42
Locking Another Telephone to Prevent Unauthorized U se . . . . . . . . . . 43
Using System Functions from the Outside
(DIS A: Direct Inw ard System Acc ess) . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Controlling Connected Computers or Other Progra ms
and Telephone Data Service (For HiPath 3500/3550/3700/3750 only) . 45
Controlli ng Rel a ys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rad io Pa ging ( Not for U .S .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Ø
Team and Executive/Secretary Functions
Team and Executive/Secretary Functions With
Assigned Trunk Lines . . . . . . . . . . . . . . . . . . . . . . . . . 48
Forw arding Call s on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transferring Calls Directly to the Executive
(Only in an Executiv e/Secreta ry Gro up) . . . . . . . . . . . . . . . . . . . . . . . . . 4 9
Using Other Team Functions . . . . . . . . . . . . . . . . . . . 50
Turn ing G roup Ca ll On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Acc eptin g a Ca ll f or Anoth er M ember of Your Te am . . . . . . . . . . . . . . 5 1
Activating and Deactiv atin g a Ring ing Group . . . . . . . . . . . . . . . . . . . . . 51
Uniform Call Distr ibution ( UCD ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2
Ø
System networking via LAN (PC network)
Special Functions in the LAN (PC Network) . . . . . 53
Leav ing a H unt G roup/G rou p Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Trans ferring C a ll For w arding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Usin g Nig ht Ans wer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5
Activating and Deactiv atin g a Ring ing Group . . . . . . . . . . . . . . . . . . . . . 56
Controlli ng Rel a ys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Open ing th e Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
5
Contents
Ø
All About Your Telephone
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Ø
Quick-Reference Operating Instructions
(Appendix)
6
Basic operating instructions
optiPoint 500 entry control panel
Basic operat ing i nstruc tions
Speaker
for ring tones
Handset
Keys for
telephone settings
LEDs
Eight fixed function keys:
Consultation
Redial
Message Waiting
Callback
Speed Dial
Mute
S peake r
Release
Key pad
Your service technician can customize the default assignment to meet your
preferences and requirements following order placement.
7
Basic ope ratin g in stru ctions
Step by Step
How to Use these Operating Instructions
You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
C Lift the handset (off-hook).
I Replace the handset (on-hook).
H Conduct a call.
D Enter a telephone number or code.
99 Enter the PIN.
J
or KPress volume controls on the telephone.
L You hear a tone.
A long tone (positive confirmation tone) confirms that
you have successfully activated a function or procedure.
A short tone (negative confirmation tone) indicates that
the function or procedure was rejected.
Press the key.
Press the illuminated key.
Press the flashing key.
8
Step by Step
Accessing Functions
Accessing Functions
... With Codes
You can activate the functions of your system by
entering codes such as:
FB@ DND (do not disturb) on.
GB@ DND (do not disturb) off.
All codes to activate or enable functions are always
introduc ed by pressing the star k ey, a nd all codes to
deactivate, disable or delete functions are always
entered starting with the pound key.
An alphabetically ord ered overview of all functions and
their corresponding codes can be found in the
Appendix (Quick-Reference Operating Instructions).
If your service technician has cha nged the default
assignments and saved functions on keys in accordance with your requests or requirements,
you can execute these functions by pressing the
appropriate keys.
... With Function Keys
Functions for which a key ha s been set up can be
accessed directly as follows.
Press the "consultation hold" key. The function is
executed, provided this is possible in the current
situation.
Basic and En hanced Function s
9
Making and Answering Calls
Step by Step
J
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid
succession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
Answering a Call
The telephone rings.
C Lift the handset.
or KTo raise or lower the volume, keep pressing the keys un-
til the desired volume is set.
Ending the call:
I Replace the handset.
or
Release
Press the key.
Open Listening in the Room During a Call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the handset.
Activating this function:
Spe aker
Speaker
10
Press the key. The LED lights up.
Deactivat in g th is funct io n:
Press the key. The LED goes out.
Step by Step
Consultation
Making and Answering Calls
Using Call Waiting
Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æ page 11.
Accepting a Waiting Call (Camp-On)
Precondition: You a re engaged in a phone call and hear
a tone (every six seconds).
E nd in g the f ir st c all and answer ing t he waitin g c al l:
I Replace the handset. Your telep hone rings.
C Answer the second call. Lift the handset.
Placing the first call on hold and answering the second call:
Press the key. LE D flashes. Enter the code.
F>>
You are connected to the call waiting party immediately.
The first party is placed on hold.
Consultation
Consultation
Ending the second call and resuming the first one:
Pres s this key and wa it tw o secon ds .
or (depending on the configuration)
Press the key t wice.
Preventing and Allowing Call Waiting (Automatic Camp-On)
If this function has been configured (ask your service
technician), you can prevent or allow a second call
Æ page 11 from being signaled by automatic camp-on
during an ongoing call.
C Lift the handset.
11
Making and Answering Calls
Step by Step
G=B9
or F=B9
Enter the code to "prevent" or "allow" call waiting.
L
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone every six seconds for external calls. A one-time special dial tone then
alerts you to the waiting call.
C Lift the handset.
FA@ or GA@ L Enter code for "tone off" or " tone on".
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
C Lift the handset.
F>B Enter the code.
D Enter the number of the telephone that is ringing .
Accepting calls in a team Æ page 51.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telep hone
(contact System Support).
The telephone rings.
Release
12
Press the key.
If a call cannot be rejected, your telephone will continue
to ring.
Step by Step
Message Waiting
Making and Answering Calls
Using Mailboxes
If there are messages waiting for you, you will hear a
special dial tone (continuous buzzing) when you lift the
handset.
C L Lift the handset.
G?A< Enter the code.
or
Press the illuminated key.
This connects you to the sender of the message or the
mailbox system.
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æ page 32. The current time is the time stored.
C I Your telephone rings.
Lift the handset and replace it again.
If you fail to a nswer the timed reminder, it repeats five times and is then erased.
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the announcement.
You can respond with the handset or in speakerphone
mode.
C Lift the handset and answer the call.
Placing a speaker call to a c olleague Æ page 18.
13
Making and Answering Calls
Step by Step
Turning Do Not Disturb On and Off
You can activate the do not disturb func tion if you do not
want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external
callers are rerouted to a telephone assigned for this purpose (System Support).
C Lift the handset.
FB@ or GB@ L Enter the code for "on" or "off".
When you lift the handset, a special dial tone
(continuous buzzing) reminds you that "do not
disturb" is active.
Authorized internal callers can automatically
override the "do not disturb" function after five
sec on ds.
Trace Call: Identifying Anonymous Callers (Not for U.S.)
You can have the carrier identify malicious external callers. You can save the caller’s s tation number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
H You are engaged in an external call.
Consultation
Press the key. LED flashes. Enter the code.
FA=
After you have finished tra cing the call, the data
is stored on the carrier ’s system. Now contact
System Support.
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your offic e, you can temporarily switch off the handset microphone or the handsfree
microphone.
Precondition: You are conducting a call. The
microphone is switched on.
Mute
14
Press the key. The LED lights up.
Step by Step
Mute
Making and Answering Calls
Turning off the mute:
Press the illuminated key. The LED goes out.
Answering Calls from the Entrance Telephone and Opening the Door
If a n entrance telephone has been programmed, you
can use your telephone to speak to someone at the
entrance telephone and to activate a door opener.
If you are authorized to activate a door opener (c ontac t
System Support), v isitors can open the door themselves by entering a 5-digit code (e.g. using a DTMF
transmitter or installed keypad).
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
C Lift the handset within thirty seconds. You are connect-
ed to the entrance telephone immediately.
or
C Lift the handset after more than thirty seconds.
D Dial the entrance telephone number.
Consultation
Open ing the door from your telephone during a call
from the entrance telephone:
Press the key. LE D flashes. Enter the code.
F?:
D L Dial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 58!
Opening the door with a code (at the door):
D After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener ha s been programmed, a doorbell c all signal may or may not be forwarded.
15
Making and Answering Calls
Step by Step
FAB Enter the code.
: or ; Enter the typ e of d oor opener. 1 = enable with ring,
GAB Enter the code.
Acti vating the door opener:
C Lift the handset.
D Dial the entrance telephone number.
D L Enter the five-digit code. Default code = "00000" (con-
t act System Support) .
2 = enable w/o ring = You c an also open the door without a doorbell ring.
Deactivating the door opener:
C Lift the handset.
D L Dial the entrance telephone number.
16
Step by Step
Ma kin g C a ll s
Making Calls
Dialing Numbers
C Lift the handset.
D Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
T he cal l ed pa r ty do es no t ans wer or is bu sy :
Release
Speaker
Release
I Replace the handset.
or
Pres s the k ey.
On-Hook Dialing
D Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The other party answers with s peaker:
C Lift the handset.
T he cal l ed pa r ty do es no t ans wer or is bu sy :
Press the key. The LED goes out.
or
Pres s the k ey.
17
Makin g Ca lls
Step by Step
Caller ID Suppression
You can prevent your station number or name from appearing on the displays of externa l parties you call. The
feature remains active until you deac tivate it.
C Lift the handset.
FA? or GA? L Enter code for "suppress" or "restore".
System Support can turn caller ID suppression
on and off for all telephones.
Talking to Your Colleague With a Speaker Call
You can make a loudspeaker announcement through a
loudspeaker if connected (ask System Support), or to an
internal user with a n system telephone without any action on their part.
C Lift the handset.
FA9 Enter the code.
D L Enter the station number.
Activating Tone Dialing (DTMF Suffix Dialing)
You can transmit dual-tone multifrequency (DTM F)
sig nals to cont rol device s such as an ans wering
machine or automatic informa tion system.
H You have set up a connection.
Consultation
F><
18
Press the key. LED flashes. Enter the code.
D You can use the keys "0" through "9", "
transmit DTMF signals.
Ending the call also deactivates DTMF suffix
dialing.
Your system may be configured so that you c an
start DTMF suffix-dialing immediately after
setting up a connection.
", and "#" to
*
Step by Step
Ma kin g C a ll s
Automatic Connection Setup (Hotline)
If this function is configured (contact System Support),
the system automatically sets up a connection to a preset internal or external destination.
C Lift the handset.
Depending on the setting, the connection is either set
up im med i at el y or only after a p reset period of time
(hotline after a timeout).
Reserve Trunk
If this feature is configured (contact System Suppor t),
you can reserve a busy trunk for your ow n use.
When the trunk is free, you receive a call.
C Lift the handset.
D Enter the external code. The external trunk is busy; you
hear a busy signal tone. Wait about 5 seconds until the
busy tone ends.
The trunk is reserved.
I Replace the handset.
When the r eserved trunk becomes free:
Your telephone rings.
C Lift the handset. You hear the CO dial tone.
D Enter the number of the external station.
19
Makin g Ca lls
Step by Step
Assigning a Station Number (Not for U.S.)
If this function has been configured (contact System
Support), you can selectively assign a specific number
(DID number) to your telephone before making an external call. The assigned number then a ppears on the
called par ty’s display.
C Lift the handset.
F=: Enter the code.
D Enter the DID number you wish to use.
D Dial the external numb er.
Trunk Flash
To activate ISDN-type services and features through the
network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you
must send a signal to the trunks before dialing the service code or telephone number.
Precondition: You have set up an external connection
via an analog lin e.
Consultation
Press the key. LED flashes. Enter the code.
F>:
D Enter the service code and/or telephone number.
Associated Dialing/Dialing Aid
If this function has been configured (contact System
Support), you can use your telephone as a dialing aid for
other telephones.
C Lift the handset.
F?@ Enter the code.
D L Enter the internal station number of the party for whom
20
you want to dial.
D Enter the number you wish to dial (external number
with external code).
Step by Step
Consultation
Call ing Multip le Parties Si multaneousl y
Calling Multiple Parties
Simultaneously
Calling a Second Party (Consultation Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
Press the key. LED flashes.
D Call the second station.
Consultation
Consultation
Consultation
Consultation
Return to the first party:
Pres s this key and wa it tw o secon ds .
or (depending on the configuration)
Press the key t wice.
Switching to the Party on Hold (Toggle)
F; Press the key. E nter the code. LED continues to flash.
Co mbinin g the c alli ng pa rt ies i nt o a t hree- par ty
conference
F< Pres s the key. Enter the code. The LED goes out.
Co nnecting t he other part ies to each o ther
I Replace the handset.
21
Ca ll ing Multip le Pa rties Simu ltaneously
Step by Step
C Lift the handset.
D Call the first party.
Consultation
D Call the second station. Announce the conference.
Consultation
Consultation
Consultation
F< Press the key. Enter the code. The LED goes out.
or (depending on the configuration)
Conducting a Conference
In a conference call, you can talk to as many a s four other parties at the same time. These may be internal or
external users.
Press the key. LED flashes.
A tone sounds every 30 seconds to indicate that a conference is in progress. Contact System Support for instructions on how to turn it off.
If the second party does not answer:
Press this key and wait two seconds.
Press the key twice.
Consultation
Consultation
22
Adding Up to Five to the Conference (Initiator Only)
Consultation
F< Press the key. Enter the code. The LED goes out,
Press the key. LE D flashes.
D Call the new party. Announce the conference.
etc.
Leaving a Conference
I Replace the handset.
Ending a Conference (Initiator Only)
G< Press the key. LED flashes. Enter the code.
Removing the ISDN Central Office Party From the Conference (Only for U.S.)
Consultation
F=B: Enter the code.
Press the key. LE D flashes.
Step by Step
Consultation
Consultation
Call ing Multip le Parties Si multaneousl y
Transferring a Call
If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.
Press the key. LE D flashes.
D Enter the number of the party to w hich you want to
transfer the call.
H Announce the call, if necessary.
I Replace the handset.
...After a Speaker Call (Announcement) in a Group
If this function has been configured (contact System
Support), you can use a speaker call (announcement,
Æ page 18) to a nnounce a call in progress to a group of
users Æ page 50.
After a member of the group has accepted the call request, you can transfer the waiting party.
Precondition: You are conducting a call.
Press the key. LE D flashes. Enter the code.
FA9
D L Enter the group’s station number.
H Announce the call.
When a member of the group accepts the call, you are
connected to this party.
I Replace the handset.
If the connection between the t wo other parties
is not established within 45 seconds, the call
from the first pa rty returns to you (recall).
23
Ca ll ing Multip le Pa rties Simu ltaneously
Step by Step
Consultation
F>?
9 ... B L Enter the number of the park slot ( 0 - 9) and make a note
I Replace the handset.
C Lift the handset.
G>? Enter the code.
9 ... B Enter the park slot number you noted earlier.
Parking a Call
You can park up to ten calls, either internal, external, or
both. Parked calls can be displayed on and picked up
from another telephone. This feature is us eful if you
want to continue a call at another phone.
Precondition: You are conducting a call.
Press the key. LE D flashes. E nter the code.
of it.
If the park slot number you entered is already being
used, you will hear the negative c onfirmation tone.
Please enter another number.
Retrieving a Parked Call
Precondition: One or more c alls have been parked. The
telephone is idle.
If the p ark slot number you enter is not in use, you cannot retrieve the call.
If a parked call is not picked up, after a specific
period of time the call is returned to the telephone from where it was parked (recall).
Picking up (Retrieving) a Held Call
Precondition: One or more c alls have been parked. The
telephone is idle.
C Lift the handset.
F?< Enter the code.
D Enter the line number you noted earlier.
24
Step by Step
Redial
Speed-dial
Making Calls to Stored Destinations
Redialing a Number
The last three external telephone numbers dialed are
stored automatically.
You can redial them simply by pressing a key.
C Lift the handset.
Pres s this key.
If this feature is configured (contact System Support), accounts codes entered are also saved
Æ page 26.
Using Station and System Speed-Dial Numbers
Precondition: You have stored station speed-dial numbers Æ p age 32 or System Support has stored system
speed-dial numbers.
C Lift the handset.
Pres s the k ey.
or
F@ Enter the code.
D Enter a speed-dial number.
"
0" to *9" = station speed-dialing.
*
"000" to "999" = system speed-dialing (contact System
Support).
Making Calls to Stored Destinations
25
Displaying and Assigning Call Charges
Step by Step
C Lift the handset.
F?9 Enter the code.
D Enter the account code.
If applicable
G L P ress this key ( may be needed, d ep ending on the con-
D Enter the number of the external station.
Displaying and Assigning Call
Charges
Dialing with Call Charge Assignment
You can assign external calls to cert ain projec ts.
Precondition: System Support has set up account
codes for you.
figuration; contact System Support).
You can also enter the account code during an external call.
26
Step by Step
Callback
Consultation
If You Cannot Reach a Destination...
If You Cannot Reach a Destination...
Using Callback
If a user is busy or is not answering, you can store an
automatic callback. This feature saves you from having
to make repeated attempts to reach the user.
You re ceive a call back,
• When the other party is no longer busy
• When the user who did not answer has conducted
another call.
Storing a Callback
Precondition: You have reached a busy line or noone
answers.
Press the key. The LED lights up.
or
Press the key. LED flashes. Enter the code.
F>A
Answering a Callback
Precondition: A callback was saved. Your telephone
rings. The Callback key lights up (if present).
C Lift the handset. You hear a ring tone.
Del eting (Al l) Stored Callbacks
C Lift the handset.
G>A L E nter the code.
27
If You Cannot Reach a Destination...
Step by Step
C Lift the handset.
D Enter the internal station number.
Call Waiting (Camp-On)
It is import ant that you reach the called party, but the
number is busy.
Wait (approx. 5 seconds) until the busy tone is followed
by the ring tone.
The called party can then respond Æ page 11.
The called party can prevent automatic call waiting Æ page 11.
If this feature is configured (contact system
suppor t), you will hear the ring tone
immediately.
Busy Override - Joining a Call in Progress
This function is only availab le if it has been configured
by the service technician ( contact Sys tem Support).
Precondition: You have dialed an internal number a nd
hear a busy signal. It is important that you reach the
called par ty.
Consultation
F?; L
28
Press the key. LED flashes. Enter the code.
The called party and person to whom this party is talking hear an alerting tone every two seconds.
If the c alled party has a system telephone with display,
the following appears on the screen: "Override: (station
no. or name)".
You can now start talking.
Step by Step
J K simultaneously Save.
Telephone Settings
Telephone Settings
Adjusting the Ring Volume
J or K Press one of these keys while the p hone is idle.
Pres s the k ey.
:
J or K To raise or lower the volume, k eep pressing the keys un-
til the desired volume is set.
Adjusting the Ring Tone
J or K Press one of these keys while the p hone is idle.
Pres s the k ey.
;
J or K To adjust the ring tone, keep p ressing the keys until the
J K simultaneously Save.
desired ring tone is set.
Adj usting the Recei ving Volume During a Call
You are engaged in a c all.
J or K To raise or lower the volume, k eep pressing the keys un-
J K simultaneously Save.
til the desired ring tone is set.
29
Telephone Settings
Step by Step
Locking the Telephone to Prevent Unauthorized Use
You can prevent unauthorized persons from using your
telephone during your absence.
Precondition: You must have configured a pers onal
identification number (PIN) for your telephone
Æ page 31.
To lock and unlock the telephone:
C Lift the handset.
F?? or G?? Enter the code for "lock" or "unlock".
D L Enter the telephone lock PIN Æ page 31.
While the telephone is locked, a special dial tone
sounds when you lift the handset. You can continue to dial internal numbers as usua l.
An authorized party Æ page 4 3 can als o lock and
unlock your telephone.
30
Step by Step
Telephone Settings
Saving Your PIN
To use the functions
• to prevent unauthorized persons from using your
telephone Æ page 30
• to use another telephone like your own Æ page 38
• to change your call number Æ pa ge 39
you need to enter a personal identification number,
which you can save yourself.
C Lift the handset.
FB< Enter the code.
D Enter the current five-digit PIN.
If you have not yet assigned a PIN, use the P IN "00000"
the first time you enter it.
D Enter the new PIN.
D Repeat the new PIN.
If you forget your PIN, contact System Support,
who can reset your PIN to "00000".
An authorized par ty Æ page 43 can also lock and
unlock your telep hone.
31
Saving Station Numbers and Appointments
Step by Step
Saving Station Numbers and
Appointments
Storing Station Speed-Dial Numbers
You can store the ten numbers which you use the most
and dial them using your own station speed-dial numbers:
C Lift the handset.
FB; Enter the code.
D L Enter the speed-dial number you wish to use (
9).
*
D L First enter the external code and then the external sta-
tion number (wait approx. 5 seconds).
Saving Appointments
You can tell your telephone to give you a call when you
want to be reminded of an appointment Æ page 13.
To do this, you need to save the time you want the call
to be made. The appointment can be set for any time
within the next 24 hours.
0 through *9 Æ page 25.
*
*
0 to
C Lift the handset.
F=? Enter the code.
D L Enter a 4-digit time, such as 0905 for 9:05 (= 9.05 a.m.)
or 1430 for 14.30 (= 2.30 p.m.).
Deleting and checking a saved appointment
C Lift the handset.
G=? L E nter the code.
32
Step by Step
Testi ng the Tele pho ne
Testing the Telephone
Testing the Telephone Functions
You can test your telephone functions.
Precondition: Your telephone is idle.
C Lift the handset.
FB=9 Enter the code.
If everything is OK,
• all LEDs on the telephone start flashing, and
• the ringer signal sounds.
33
Call Forwarding
Step by Step
Call Forwarding
Using Variable Call Forwarding
You can immediately forward internal or external calls to
different internal or external telephones (destinations).
(External destinations require special configuration in
the system).
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 54!
C Lift the handset.
F: Enter the code.
: or ; or < Enter the line type you wish to use:
1 = all calls, 2 = external calls only, 3 = internal calls
only
D L Enter the destination number (without the external
code).
Deactivating call forwarding:
C Lift the handset.
G: L E nter the code.
When call forwarding is active, a special d ial tone
sounds when you lift the handset.
If DID DTMF is ac tive ( contact Syste m Suppor t),
you can also forward calls to this destination.
Destinations: fax = 870, DID = 871,
fax DID = 872.
34
Step by Step
Call Forwarding
Using Night Answer
When night answer mode is active, for example during
a lunch break or after office hours, all external calls are
immediately forwarded to a specific internal telephone
(night station). The night station can be defined by System Support ( standard night answer service) or by
you (tempora ry night answer service).
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 55!
Activating this function:
C Lift the handset.
F== Enter the code.
D L Enter the destination number (= temporary night an-
swer service) within 5 seconds.
or
F L E nter the code or use the default (= standard night an-
swer service).
Deactivat in g th is function:
G== L E nter the code.
35
Call Forwarding
Step by Step
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber
Numbers (MSN) (Not for U.S.)
If this function has been configured (contact System
Support), you can forward calls to your assigned
multiple subscriber number (MSN) (DID number)
directly within the carrier net work.
For example, you can forward your phone line to your
home phone after business hours.
C Lift the handset.
F?= Enter the code.
: or ; or < Enter the line type you wish to use:
1= immediate, 2 = on no answer, 3 = on busy
D Enter y our DID number.
D L Enter the destination number (without the external
code).
Deactivating call forwarding:
C Lift the handset.
G?= Enter the code.
: or ; or < Enter the activated call forwarding type.
1= immediate, 2 = on no answer, 3 = on busy
D L Enter your DID number.
36
Step by Step
Using Other Functions
Using Other Functions
Sending a Message
You can send short text messages to users who have
system telephones.
Transmitted text messages are signaled in the same
way as a callback request on the optiset E entry, optiset
E ba sic a nd optiPoint 500 entry models .
C Lift the handset.
F?A Enter the code.
D Enter the recipient’s internal station number.
9 ... B L Select the preprogrammed message (which can be
changed by Sy stem Support). Enter the code. For example:
0 = Please callback 5 = Fax waiting
1 = Someone is waiting 6 = Dictation plea se
2 = Appointment 7 = Please come see me
3 = Urgent call 8 = Please make copies
4 = Do not disturb 9 = Ready to depart
Deleting Sent Messages
C Lift the handset.
G?A: L E nter the code.
Answering Messages
If there are messages waiting for you, you will hear a
special dial tone or an announcement when you lift the
handset.
C L Lift the handset.
G?A< Enter the code.
Message Waiting
or
Press the illuminated key.
This connects you to the sender of the message or the
mailbox system.
37
Using Other Functions
Step by Step
F>9A Enter the code.
Using Another Telephone Like Your Own
Other people can temporarily use your telephone for
outgoing calls as though it were their own.
C Lift the handset.
D Enter the other user’s station number.
D L Enter the other user’s telephone lock PIN.
D Dial the external numb er.
This state is canceled at the end of the call.
38
Step by Step
Using Other Functions
Change call number (relocate)
You can put your call number on every other available
telephone when it is set up (ask System Support).
Your previous telephone then receives the old call number of your new telephone. The call number together
with the settings (e.g. programmed keys) of the telephone are changed.
Precondition: Your old and new telephone are the first
telephones at each connection. The telephone are in
idle state.
The following procedure is carried out on the new telephone.
C Lift the handset.
FB=:B Enter the code.
D Enter y our own call number.
D Enter c ode (telephone lock) Æ page 31.
(This is not necessary if you have not determined a code
yet).
GB=:B Enter the code.
You can, however, connect your telephone to another connection and carry out the procedure.
39
Using Other Functions
Step by Step
Resetting Services and Functions
(System-Wide Cancellation for a Telephone)
There is a general reset procedure for activated functions. The following functions are canceled, if they were
activated:
• Forw arding on
• Advisory msg. on
• Ringing group on
• Hunting group off
• Suppress call ID
• Waiting tone off
•DND on
• Ringer cutoff on
• Messages received:
• View callback s
C Lift the handset.
G9 L E nter the code.
40
Step by Step
Using Other Functions
Silent Monitor
If this function has been configured (contact System
Support), you can join a call already in progress at an internal station and listen in unnoticed.
C Lift the handset.
FB== Enter the code.
D Enter the internal station number.
Monitoring a Room
A telephone can be used to monitor a room. The function must be activated on the telephone that you want
to monitor.
Calling this telephone lets you hear what is going on in
the room.
Activatin g the te lephone to b e mon it ore d:
C Lift the handset and direct it towards the noise source.
FAA L E nter the code.
Deactivat in g th e telep hone to be moni tored:
I Replace the handset.
Monitoring the room:
C Lift the handset.
D Enter the internal number of the telephone in the room
you wish to monitor.
41
Using Other Functions
Step by Step
Activating Functions for Another Tel ep ho ne
If this function has been configured (contact System
Support), you can turn the following functions on and off
for other telephones. This feature is a lso known as associated service.
• Do not disturb, code: *97/#97 Æ page 14
• Call forwarding, code
• Lock and unlock all phones,
code:
• Group ringing , code:
• Group call,
code:
• Reset services and functions,
code #0 Æ page 40
• Control relay,
code:
• Night service, code
• Timed reminders,
code
C Lift the handset.
FA< Enter the code.
D Enter the internal number of the telephone for which
you want to activate the function.
D L Enter the code – e.g.
(if relevant).
66/#66 Æ pa ge 30
*
85/#85 Æ pa ge 50
*
90/#90 Æ pa ge 46
*
65 Æ page 32
*
11 , *12 , *13/#1 Æ page 34
*
81/#81 Æ pa ge 51
*
44/#44 Æ page 35
*
97 for DND on – and procedure
*
42
Step by Step
Using Other Functions
Locking Another Telephone to Prevent Unauthorized Use
If this function has been configured (contact System
Support), you can lock other telephones to prevent unauthorized use, and later unlock them again.
You can use this function to unlock the telephone for users who have locked their telep hones and then forgotten their PINs.
C Lift the handset.
FB=< Enter the code.
D Enter the internal number of the telephone that you
want to lock or unlock.
F Enter the code for "Changeover on".
or
G Enter the code for "Changeover off".
Using System Functions from the Outside (DISA: Direct Inward System Access)
If this function has been configured (contact System
Support), you can set up external outgoing calls from
outside the system, just like an internal user. You can
also activate and deac tivate the following functions in
your system:
• Reset services and functions,
code: #0 Æ page 40
• Call forwarding, code:
• Lock and unlock all phones,
cod e:
•Save PIN,
code:
• Send a message,
code:
• Group ringing, code:
• Group call, code:
• Suppress caller ID,
code:
• Open door, code:
• Door opener on/off, code:
• Control relay, code
66/#66 Æ page 30
*
93 Æ page31
*
68/#68 Æ page 37
*
86/#86 Æ page 18
*
1/#1 Æ pa ge 34
*
81/#81 Æ page 51
*
85/#85 Æ page 50
*
61 Æ page 15
*
*
89/#89 Æ page 16
*
90/#90 Æ page 46
43
Using Other Functions
Step by Step
• Do not disturb, code:
• Speed-dialing, code:
• Assoc iated serv ice, code :
Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you c an switc h your telephone
to tone dialing. The telephone is not connec ted to the
system.
97/#97 Æ page 14
*
7 Æ page 25
*
83 Æ page 42
*
D Set up a call to the system. Enter the station number
(contact System Support).
D Wait for a continuous tone (if necessary switch the tele-
phone to tone dialing), then enter the internal number
that has been assigned to you and the associated PIN.
G Enter the code (necessary only if programmed in the
system).
D Wait for a dial tone and then enter the code, such as
97 for Do not disturb on. Make other inputs as
*
necessary; (refer to the operating instructions for pulse
and DTMF telephones).
or
D Dial the external numb er.
You can only execute one function at a time, or
set up only one outgoing connection.
The connection is immediately released after
successful activation of a function.
In the case of an external-external call, the
connection is released as soon as either of the
parties end s the call.
44
Step by Step
Consultation
Controlling Connected Computers
or Other Programs
and Telephone Data Service (For HiPath 3
500/3550/3700/3750 only)
If this function has been configured (contact System
Support), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone.
Precondition: You have set up a connection.
Press the key. LED flashes. Enter the code.
F=;
9 ... B Enter data.
The connected computer now prompts you to enter the
data, which you can do in one of two ways. Contact System Support to find out which option is programmed in
your system:
• Input in en-bloc mode
G Press this key at the end of the entry.
Using Other Functions
or • Input in online mode:
The connected computer processes your entries direc tly.
G Enter the code.
9 ... B Enter data.
45
Using Other Functions
Step by Step
FB9 or GB9 Enter the code for "on" or "off".
Controlling Relays
If this feature is configured (contact System Support),
you can turn up to four relays on and off to control different facilities (such a s a door opener).
Depending on how they are programmed , you can
switch the relays on and off or sw itch them on and have
them switched off automatically a fter a timeout.
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 57!
C Lift the handset.
: ... = L Enter the relay.
Radio Paging (Not for U.S.)
If paging equipment is connected to your system (contact System Support), you can contact people via their
pocket receivers.
The pocket receiver indicates to the person you are
looking for that someone is trying to get in touch. The
person you page can then go to the nea rest telephone
and call you.
The operating procedures differ according to the t ype of
radio paging equipment connected (simple or enhanced
paging equipment).
Simple Paging Equipment
Paging:
To be paged, you must have activated a call ringing
group Æ page 51, call forwarding Æ page 34, or call redirection (service technician) to the internal station
number of your paging equipment.
A call request is then signaled automatically.
46
Step by Step
Using Other Functions
Answering the page from the n earest telephone:
C Lift the handset.
F>B Enter the code.
D Enter y our own station number.
Enhanced Paging Equipment (Hipath 3700/
3750 Only)
Pag ing:
C Lift the handset.
F=> Enter the code.
D L Enter the number of the party you want to page.
Answering the page from the n earest telephone:
C Lift the handset.
G=> Enter the code.
D Enter y our own station number.
Team and Executive/Secretary Functions
47
Team and Executive/Secretary Functions With Assigned Trunk Lines
Step by Step
Team and Executive/Secretary
Functions With
Assigned Trunk Lines
If this function has been configured (contact System
Support), you belong to a team of users for whom special trunk lines exist. You can then conduct your calls as
usual via the trunk assigned to you.
In addition, you can also activate call forwarding or a ring
transfer for the lines of your group.
Forwarding Calls on Lines
You can immediately forward internal or external calls
on lines of y our group to different internal or external
telephones (destinations); even external destinations
are possible in certain system configurations.
Activating call forwarding for one line activates the function for all members in your group.
C Lift the handset.
F>9: Enter the code.
D Enter the desired line number.
: or ; or < Enter the line type you wish to use:
1 = all calls, 2 = external calls only, 3 =internal calls only
D L Enter the destination number (without the external
code).
Deactivating call forwarding:
C Lift the handset.
G>9: Enter the code.
D L Enter the desired line number.
If you have activated call forwarding for a trunk, a
special dial tone s ounds when the line is seized.
48
Step by Step
Team and Executive/Secretary Functions With Assigned Trunk Lines
Transferring Calls Directly to the Executive
(Only in an Executive/Secretary Group)
Normally, audible signaling of all calls for the executive
is heard only in the secretary’s office.
You can activate audible signaling so that calls are only
signaled on the executive telephone and on a second
telephone assigned to it.
Activating this function:
C Lift the handset.
F>9; Enter the code.
D L Enter the desired line number.
Deactivat in g th is function:
C Lift the handset.
G>9; Enter the code.
D L Enter the desired line number.
49
Using Other Team Functions
Step by Step
Using Other Team Functions
Turning Group Call On and Off
If this function has been configured (contact System
Support), you belong to one or more groups of users
who can each be reached under a hunt group or group
call number.
Incoming calls are signaled on all group member telephones in the order in which they are received ( hunt
group) or simulta neously (= group call) until one member of the group accepts the call.
You can also belong to a team (including executive/secretary ones) to which multiple lines ha ve been a ss igned.
Æ page 48.
Each member of the group remains available under his
or her own s tation number.
You can activate and deactivate the audible signal for a
hunt group, group call or individual trunks in a group (including an executive/secretary team).
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 53!
You belong to a hunt group or a group call:
C Lift the handset.
GA> or FA> L Enter the code for "leave" or "join".
You b elong to multi p le g roup s or to one grou p wi th
lines (including executive/secretary teams):
C Lift the handset.
GA> or FA> Enter the code for "leave" or "join".
G L E nter the code for "Leave all groups".
or
F L E nter the code for "Join all groups.
50
Step by Step
Using Ot he r Team Fu ncti ons
or
D L Enter a group/trunk number to directly "leave or join".
If you deactivate the audible tone for a nother
group or trunk, or deactivate it for all groups and
trunks to which you belong, a s pecial dial tone
sounds when you lift the handset.
Accepting a Call for Another Member of Your Team
You can accept calls for other telephones in your team
from your telephone even while engaged in another
call. To do this, contact System Support to find out if a
pickup group has been configured.
Precondition: You telephone rings briefly.
C Lift the handset.
F>@ Enter the code.
Activating and Deactivating a Ringing Group
You can have calls for your telephone signaled audibly at
up to five other p hones. The person who answers first
receives the call.
Special features must be taken into consideration if your telephone operates with HiPath
AllServe (system networking via PC network)
Æ page 56!
Savi ng te lep ho nes fo r th e ringing g ro up:
C Lift the handset.
FA: Enter the code.
D L Enter the internal station number.
Re m ov i ng al l tel eph ones in call ri ng in g gr ou p:
C Lift the handset.
GA: L E nter the code.
51
Using Other Team Functions
Step by Step
Uniform Call Distribution (UCD)
If this function has been configured (contact System
Support), you belong to a group of users (agents) to
whom calls are distributed.
An incoming call is always assigned to the agent who
has had the longest break without a call.
Logging on and off at the beginning and end of your
shift:
C Lift the handset.
F=9: or G=9: Enter the code for "Log on" or "Log off".
D L To log on, enter your identification number ("Agent:").
G=9; or F=9; Enter the code for "Not available" or "Available".
Contact System Support to find out what it is.
Logging on and off during your shift:
C Lift the handset.
Requesting and activating a work time:
If y ou want to follow- up on the last call you answered
without being disturbed, you can request and activate a
work time. This removes your telephone from the call
distribution cycle for a programmable period of time until you log back on.
H or C You have or had an UCD connection.
F=9< or G=9< Enter the code for "on" or "off".
Turn in g th e night s erv i c e o n a nd o ff for UCD :
C Lift the handset.
F=9= or G=9= Enter the code for "on" or "off".
System networking via LAN (PC network)
52
Step by Step
Spe cial Fu ncti ons in the LA N (PC Ne twork)
Special Functions in the LAN (PC
Network)
If your telephone is operating in a HiPa th AllServe environment, multiple HiPath 300 0 sy stems are interconnected via a LAN (Local Area Network, e.g. proprietary
PC network). Your telephone calls are conducted via the
LAN (PC network).
If this is the case, you must take certain special features
into consideration when performing various functions.
These are described below.
Leaving a Hunt Group/Group Call
Precondition: you belong to the hunt group/group call
Æ page 50 of another HiPath 3000:
C Lift the handset.
F=@ Enter the code.
D Enter the (DISA) call number of the other HiPath 3000.
G Enter.
D Enter the (DISA) call number of your telephone.
G Enter.
GA> or FA> L Enter the code for "leave" or "join".
You bel ong to mu ltiple groups o f anot her
HiPath 3000:
D Enter the group number for "Join/Leave, directed".
53
Special Functions in the LAN (PC Network)
Step by Step
Transferring Call Forwarding
You can activate/deactivate call forwarding Æ page 34
for your telephones from other HiPath AllServe telephones.
C Lift the handset.
F=@ Enter the code.
D Enter the (DISA) call number of the HiPath 3000 to
which your telephone is connected.
G Enter.
D Enter the (DISA) call number of your telephone.
G Enter.
Activating this function:
F: Enter the code.
: or ; or < Enter the line type you wish to use:
1 = all calls, 2 = external calls only, 3 = internal calls
only
D L Enter the destination number (without external code).
Deactivat in g th is funct io n:
G: L E nter the code.
54
Step by Step
Spe cial Fu ncti ons in the LA N (PC Ne twork)
Using Night Answer
If authorized (contact System Support), you can define
telephones in other HiPath 3000 communica tions platforms as the night answer Æ pa ge 35.
C Lift the handset.
F=@ Enter the code.
D Enter the (DISA) call number of the HiPath 3000 to
which the night answer telephone is connected.
G Enter.
D Enter the (DISA) call number of the telephone from
which you wish to activate/deactivate the night answer
service.
G Enter.
Activating this function:
F== Enter the code.
D L Enter the destination number (= temporary night an-
swer service) within 5 seconds.
Deactivat in g th is function:
G== L E nter the code.
55
Special Functions in the LAN (PC Network)
Step by Step
Activating and Deactivating a Ringing Group
You can have calls for your telephone signaled audibly at
external telephones or at telephones in other
HiPath 3000 communications platforms Æ page 51.
Saving the telephones for the ringing group:
C Lift the handset.
FA: Enter the code.
D Enter the call number.
G L Enter.
Removing all telephones in call ringing group:
C Lift the handset.
GA: L E nter the code.
56
Spe cial Fu ncti ons in the LA N (PC Ne twork)
Step by Step
Controlling Relays
If this feature is configured (contact System Suppor t),
you can also control relays Æ page 46 in other
HiPath 3000 communications platforms.
C Lift the handset.
F=@ Enter the code.
D Enter the (DISA) call number of the HiPath 3000 in
which the relay is to b e controlled.
G Enter.
D Enter the (DISA) call number of the telephone from
which you wish to c ontrol the relay.
G Enter.
FB9 or GB9 Enter the code for "on" or "off".
:... = L Enter the relay.
57
Special Functions in the LAN (PC Network)
Step by Step
Opening the Door
If this feature is configured (contact System Support),
you can also activate the door opener Æ page 15 in other HiPath 3000 communications platforms.
C Lift the handset.
F=@ Enter the code.
D Enter the (DISA) call number of the HiPath 3000 in
which the door is to be opened.
G Enter.
D Enter the (DISA) call number of the telephone from
which you wish to a ctivate the door opener.
G Enter.
F?: Enter the code.
D L Enter the call number of the entrance telephone.
All About Your Telephone
58
Do cum enta ti on
Documentation
You can find these operating instructions in the Internet in PDF format under
http://www.hipath.com
and on CD-RO M (a sk S ystem Support) in HTML and PDF forma t.
The CD-Rom (7 languages) or a printout of thes e operating instructions can
be ordered from the details of the a rticle number from Siemens' Sales Organisation of via the following Internet address.
http://www.click4business-supplies.de
CD-ROM article number:
P3 10 03 -H 1012- C 13 0 -*-6Z19
Article number of these operating instructions:
A31003-H1012-C120-1-7619
In order to look at and print the operating instructions in PDF format, you
need a computer on which the free Acrobat Reader software package is
installed by Adobe.
To look at the operating instructions in HTML format you need a computer
with a www browser, e.g. Microsoft Internet Explorer.
59
Fixing Problems
Fixing Problems
Telephone Maintenance
• Always use a damp or a ntistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
Tr oubles hooting
Pressed key does not respond:
Check whether the k ey is stuck.
Telephone does not ring:
Check whether the "do not disturb" function was activated on your telephone. On lifting the handset, you will hear a special dial tone. If so, deactivate it Æ page 14.
You cannot dial an exte rnal number:
Check whether you telephone is locked. On lifting the handset, you will
hear a special dial tone. If so, unlock the telephone Æ page 30.
To correct any other problem:
First contact System Support. If System Support is unable to correct the
problem, contact Customer Service.
60
Index
Index
A
account code
agents
announcement
answering a timed remind er
appointment
assigning a DID number
assigning available keys
assigning programmable keys
associated dialing/dialing aid
automatic connection setup
C
call
accepting, group
ans we ring
entrance telephone
forwarding
forwarding in a team
forwarding MSN in CO
parking
pickup, directed
rejecting
retrieving from park
retrieving held
transfer after announcement
call charge assignment
call signal
call transfer
call volume
call waiting
accepti ng
allowing
preventing
call waiting (camp-on)
tone off
call waiting on/off
call waiting tone on/off
caller ID
restoring displa y of
suppressing display of caller ID
caller ID suppression
calling a second party
.... .... ..... .... ..... ......... .... ..... .... .. 26
.. ..... .... ..... .... ......... ..... .... ..... .... ......... .. 5 2
. .... ..... .... ..... ......... .... ..... .... .. 18
. ..... .... ..... ......... ......... ......... ...... 32
... .... ..... .... ..... ...... 20
.... .... ..... .... ..... ...... 32
.... .... ..... .... ..... ......... .... .. 5 1
. ..... .... ..... .... ......... ..... .... ..... .... ..10
... ..... .... ..... .... ......... .. 1 5
..... .... ..... .... ..... ......... .... ..... .... .. 34
. ..... .... ..... ......... ...... 48
.. .... ..... .... ......... ..3 6
... .... ..... .... ......... ......... ......... ......... ..2 4
..... .... ..... .... ..... ......... .... .. 1 2
.... ..... .... ..... .... ......... ..... .... ..... .... ..12
.. ..... .... ..... .... ......... .. 2 4
... ..... .... ..... .... ......... ..... .... .. 2 4
..... .... ..... .... ..... ...... 26
.. .... ..... .... ..... ......... .... ..... .... ..... ...... 1 0
... ..... .... ..... ......... ......... ......... ...... 23
... ..... .... ..... .... ......... ..... .... ..... 10, 29
.. ..... .... ..... .... ......... ..... .... ..... .... ..11
. .... ..... .... ......... ......... ......... ......... ..1 1
..... .... ..... .... ..... ......... .... ..... .... .. 11
... ..... .... ..... .... ......... .. 2 8
. .... ..... .... ..... ......... .... ..... .... ..... ...... 1 2
. ..... .... ..... .... ......... ..... .... .. 1 2
. ..... .... ..... ......... ...... 12
.... ..... .... ..... .... ......... .. 1 8
... ..... .... ..... .... ......... .. 2 1
..... .... ..... .... .. 13
.. .... ..... .... .. 32
..... .... ..... .... .. 20
. ..... .... ..... ...... 19
.... ..... .... .. 2 3
. .... .. 1 8
calls
distributing
calls in queue
CE mark
change call number
cleaning the telephone
conference
connection setup, automatic
consultation hold key
... .... ..... .... ..... ........ ..... .... ..... .... 52
.. .... ..... .... ..... ........ ..... .... ..... .... 52
.. .... ..... .... ..... ......... .... .... ..... .... ......... .. 2
.... ..... .... .... ..... ......... .... 39
.... .... .... ..... .... ......... 60
. ..... .... ..... .... ......... .... ..... .... ..... .... 21
.. ..... .... ..... .... 19
.. ..... .... .... ......... ......... 21
D
dialing
internal/external calls
dialing internal calls
... .... .... ..... .... ......... 17
. .... ..... .... ......... ......... .... 17
dialing numbers
on-hook dialing
using redial
using speed-dialing
..... .... ..... .... .... ......... ..... .... 17
.. .... ..... .... ..... ........ ..... .... ..... .... 25
. ..... .... .... ..... ......... .... 25
direct inward syste m acces s (DIS A)
DIS A
... ..... .... ..... .... ......... ..... .... .... ..... ......... .... 43
distributing calls
do not disturb
door opener
.. ..... .... ..... ........ ......... ......... 52
. .... ..... .... ..... ........ ..... .... ..... .... 14
..... .... ..... .... ..... ........ ..... .... ..... .... 16
E
enhanced paging equipment
entrance telephone
. .... ..... .... ......... ......... .... 15
executive/secretary functions
explanation of symbols
external code
.. .... ..... .... ..... ........ ..... .... ..... .... 17
. ..... .... ..... .... 47
..... .... ..... .... 48
... .... .... ..... .... ......... .. 8
F
forwarding
multiple subscriber number (MSN)
forwarding MSN in CO
functions
activating/deactivating for another tele-
phone associated service
resetting
.. ..... .... ..... .... ......... .... ..... .... ..... .... 34
.... .... .... ..... .... ......... 36
... ..... .... ..... .... 42
.. ..... .... ..... .... ......... .... ..... .... ..... .... 40
G
group call
.... ..... .... ..... .... ......... .... ..... .... ..... .... 50
... .... 43
. .... 36
61
Index
H
handsfree answerback
HiPath AllServe
ac tuat ors
group call
hunt group
... ..... .... ..... .... ......... ..... .... ..... .... .. 57
.. ..... .... ..... .... ......... ..... .... ..... .... .. 53
..... .... ..... .... ..... ......... .... ..... .... .. 53
night answer
opening the door
relays
..... .... ..... .... ..... ......... .... ..... .... ..... ...... 57
ringing group
transferring call forwarding
hotline
.. ..... .... ..... .... ......... ..... .... ..... .... ......... .. 19
hunt group
.... ..... .... ..... .... ......... ..... .... ..... .... .. 50
. ..... .... ..... ......... ...... 13
. .... ..... .... ..... ......... .... ..... .... .. 55
... .... ..... .... ..... ......... .... .. 58
. .... ..... .... ..... ......... .... ..... .... .. 56
... .... ..... .... .. 54
I
IP telephony
. ..... .... ..... .... ......... ..... .... ..... .... .. 53
K
keys
assigning
fixed
... ..... .... ..... .... ......... ..... .... ..... .... .. 32
.. ..... .... ..... .... ......... ..... .... ..... .... ......... .... 7
L
LAN telephony
LEDs=light emitting diodes
locking
all phones
locking all phones
locking/unlocking the telep hone
.. .... ..... .... ......... ......... ......... .. 53
. ..... .... ..... .... .... 7
. ..... .... ..... .... ......... ..... .... ..... .... .. 43
..... .... ..... .... ..... ......... .... .. 43
M
mailbox
ma ki ng ca lls
making external calls
making trunk calls
malfunctions
message
..... .... ..... .... ..... ......... .... ..... .... ..... ...... 13
to stored destinations
with the dialing a id
..... .... ..... .... ..... ......... .... ..... .... .. 60
ans we ring
. ..... .... ..... .... ......... ..... .... ..... .... .. 37
deleting/displaying
receiving
sending
... ..... .... ..... .... ......... ..... .... ..... .... .. 37
. .... ..... .... ..... ......... .... ..... .... ..... ...... 37
... .... ..... .... ..... ...... 25
.... ..... .... ..... .... ......... .. 20
.... ..... .... ..... .... ......... .. 17
..... .... ..... .... ..... ......... .... .. 17
.... ..... .... ..... .... ......... .. 37
... ..... .... .. 30
monitoring
silent
.... .... ..... .... ..... ......... .... ..... .... .... ......... 41
multiple subscriber number (MSN)
..... .... 36
N
night answer
notes
... .... ..... .... ..... ......... .... .... ..... .... 35
.. ..... .... ..... .... ......... ..... .... ..... .... ......... .... .. 2
O
open door
with a code
open listening
operating principle
operating steps
override
.. .... ..... .... ......... ......... ......... .... 15
. .... ..... .... ..... ......... .... .... ..... .... 10
.. .... ..... .... ..... ........ ..... .... .. 9
... ..... .... ..... ......... ........ ......... ..8
... .... ..... .... ..... ......... .... ..... .... .... ... 28, 41
P
parking a call
personal identification number
pickup (call)
PIN
.. .... ..... .... ..... ......... .... ..... .... ..... ........ ..... .... 31
for a telephone
preventing and allowing automatic campon
.... .... ..... .... ..... ......... .... ..... .... ..... ........ ..... .... 11
programming available keys
programming keys
programming your telephone
project calls
... .... ..... .... ..... ......... .... .... ..... .... 24
... .... ..... .... 31
. ..... .... ..... ......... ......... ........ ... 12, 51
.... .... ..... .... ..... ........ ..... .... 30
.... .... .... ..... .... 32
.. .... ..... .... ..... ........ ..... .... 32
. .... .... ..... .... 29
..... .... ..... .... ..... ......... .... .... ..... .... 26
R
radio paging equipment PSE
recall
... ..... .... ..... .... ......... ..... .... ..... .... ......... .... 23
receiving volume
redialing a number
relays
.. ..... .... ..... .... ......... ..... .... ..... .... ......... .... 46
relocate
... .... ..... .... ..... ......... .... ..... .... .... ......... 39
reserving a trunk
resetting functions
resetting services
ring tone
. .... ..... .... ..... ......... .... ..... .... .... ......... 29
..... .... ..... .... ..... ........ ... 10, 29
.. .... ..... .... ..... ........ ..... .... 25
..... .... ..... .... ..... ........ ..... .... 19
.. .... ..... .... ..... ........ ..... .... 40
.... .... ..... .... ..... ........ ..... .... 40
ring transfer
in an executive/secretary team
... .... .... ..... .... 46
... ..... .... 49
62
Index
ring volume
ringing group
room monitor
.. ..... .... ..... .... ......... ..... .... ..... .... ..29
..... .... ..... .... ..... ......... .... ..... .... .. 51
.... .... ..... .... ..... ......... .... ..... .... .. 41
S
saving a PIN
secretary functions
setting your telephone
silent monitor
simple paging equipment
speaker call
special dial tone
speed-dialing
dialing numbers
saving station speed-dialing
syste m
station number
assigning
station speed-dialing
suffix-dialing
switches
system speed-dialing
system-wide cancellation
. ..... .... ..... .... ......... ..... .... ..... .... ..31
... .... ..... .... ..... ......... .... .. 4 8
. ..... .... ..... .... ......... .. 2 9
.... .... ..... .... ..... ......... .... ..... .... .. 41
. .... ..... .... ..... ...... 46
.. ..... .... ..... .... ......... ..... .... ..... .... ..18
.... ..... .... ..... .... ......... ..... .... .. 1 3
..... .... ..... .... ..... ......... .... .. 2 5
.. .... ..... .... ..... ......... .... ..... .... ..... ...... 2 5
... ..... .... ..... .... ......... ..... .... ..... .... ..20
. .... ..... .... ......... ..... 25, 32
. ..... .... ..... .... ......... ..... .... ..... .... ..18
... .... ..... .... ..... ......... .... ..... .... ..... ...... 4 6
... ..... .... ..... .... ......... .. 2 5
. .... ..... .... ..... ...... 40
T
team with trunk k eys
telephone
cleaning
locking
. .... ..... .... ......... ......... ......... ......... ..6 0
... .... ..... .... ..... ......... .... ..... .... ..... ...... 3 0
locking another
locking/unlocking
locking/unlocking all phones
maintaining
operating
settings
testing
... ..... .... ..... .... ......... ..... .... ..... .... .... 9
. .... ..... .... ..... ......... .... ..... .... ..... ...... 2 9
... .... ..... .... ..... ......... .... ..... .... ..... ...... 3 3
using another like your own
telephone data service
telephone maintenance
telephone test
temporary phone using a
temporary phone
testing the telephone
testing the telephone functions
... ..... .... ..... .... ......... .. 4 8
. ..... .... ..... .... ......... ..... .... .. 4 3
... .... ..... .... ..... ......... .... .. 3 0
.... .... ..... .... ..... ......... .... ..... .... .. 60
. ..... .... ..... ......... ...... 45
.... .... ..... .... ..... ...... 60
.. .... ..... .... ..... ......... .... ..... .... .. 33
.. ..... .... ..... ......... ......... ...... 38
... ..... .... ..... .... ......... .. 3 3
.. .... ..... .... .. 32
.. .... ..... .... ..4 3
.. .... ..... .... .. 38
... ..... .... .. 3 3
text message
answering
deleting/displaying
receiving
sending
three-party conference
time-dependent hotline
toggle
tone dialing
tone dialing (DTMF dialing)
trace ca ll
.... .... ..... .... ..... ........ ..... .... ..... .... 37
.. ..... .... .... ..... ......... .... 37
.. ..... .... ..... ......... ........ ......... ......... 37
.... ..... .... ..... .... ......... .... ..... .... ..... .... 37
.... .... .... ..... .... ......... 21
... .... .... ..... .... ......... 19
. ..... .... ..... .... ......... ..... .... .... ..... ......... .... 21
. ..... .... ..... .... ......... .... ..... .... ..... .... 18
. .... ..... .... ......... 18
.. .... ..... .... ......... ......... ......... ......... .... 14
transfer (call)
after announcement
transfer call
trunk flash
. ..... .... ..... ......... ........ ......... ......... 23
... ..... .... ..... .... ......... .... ..... .... ..... .... 20
trunk keys in a team
trunk, reserving
.... .... .... ..... .... ......... 23
... ..... .... .... ..... ......... .... 48
.. ..... .... ..... .... ......... .... ..... .... 19
U
UCD
.... ..... .... ..... .... ......... ..... .... .... ..... ......... .... 52
using functions from the outside
V
variable call forwarding
... .... .... ..... .... ......... 34
W
work time
... ..... .... ..... .... ......... .... ..... .... ..... .... 52
... ..... .... 43
63
Quick-Reference Operating Instructions
(Appendix)
Overview of Functions and Codes (Alphabetical)
Overview of Functions and Codes (Alphabetical)
The table below lis ts all available functions. If these func tions have been configured (contact System Support), they can be called by entering a code or pressing a function key.
Fu n c ti on s Op e r a t in g S tep s
Ac ce pt a waiting ca ll (ca m p-o n)
Terminate second call,
1. Continue the call
Prevent automatic camp-on
Allo w automa tic camp -on
Call waiting tone on
Call waiting tone off
Ac ce pt call, direc ted
Accept call, group
Adjust ring volume
Adjust ring tone
Answer call
Assign station number (not for U.S.) C F=: D MSN D Ext.
As so c iated dial ing
As so c iate d se rvice
Call charge assignment / a ccount code
I C
Consultation
(1x or 2x)
Consultation
F>>
C G=B9 L
C F=B9 L
C FA@ L
C GA@ L
C F>B D Int.
C F>@
K
(J or
(J or K)
) :
;
J K
simultaneously
J K
simultaneously
C
C F?@ D Int. L D Stn No.
C FA< D Int. D
C F?9 D Code G if ap pl. L D Ext.
%
65
Over view of Fu ncti ons an d Codes (Alp ha betic al)
Fu n c ti on s Op e r a t in g S tep s
Call forwarding on
Call forwarding off
Forward Line: On
Forward Line: Off
Call forwarding in carrier network on
C F:: D Stn No. L
C F:; D Stn No. L
C F:< D Stn No. L
C G: L
C F>9 : D Tr k No . : D Stn No. L
F>9: D Trk No. ; D Stn No. L
C
F>9: D Trk No. < D Stn No. L
C
G>9: D Trk No. L
C
C F?=: D MSN D Ext. L
C F?=; D MSN D Ext. L
C F?=< D MSN D Ext. L
Call forwarding in carrier network off
Call waiting (camp-on) C D Int. L Stn busy ; wa i t 5 s e c on ds
Change call number
C G?=: L D MSN L
G?=; L D MSN L
C
G?=< L D MSN L
C
C FB=:B D own call No.
D Code GB=:B
Change call volume H (
Changeover on (lock)
Changeover off (unlock)
Lock all phones
Unlock all phones
Consult
Quit consultation,
1. Continue the call
Toggle
Start three-party conference
Connect parties
66
C F?? D Code
C G?? D Code
C FB=< D Int. F
C FB=< D Int. G
H D Stn No.
(1x or 2x)
Consultation
Consultation
I
J
or K) J K simultaneously
Consultation
Consultation
F;
F<
%
Overview of Functions and Codes (Alphabetical)
Fu n c ti on s Op e r a t in g S tep s
Control relay on
Control relay off
Conversation (entrance telephone)
Open door
Door release on
Door release off
DND on
DND off
DTMF dialing/Tone dialing H F>< D
Ending a call I or
Group call, leave
C FB9 (:...=) L
C GB9 (:...=) L
C or after 30 seconds C D Int.
Consultation
F?: D Int.
C FAB D Int. + Code L (: or ;)
C GAB D Int. L
C FB@ L
C GB@ L
Consultation
Rel e as e
C GA> or
C GA>G or
C GA> D Group
Group call, join
C FA> or
C FA>F or
C FA> D Group
Hotline
C
%
Making calls C D Stn No. or D Stn N o. C
Monitoring (only U.S.) C FB== D Int.
Mute off
Mute on
Night answer on
Mut e
H
Mute
H
C F== D Int. L or
C F==F L
Night answer off
Override Stn busy
C G== L
Consultation
F?; L
67
Over view of Fu ncti ons an d Codes (Alp ha betic al)
Fu n c ti on s Op e r a t in g S tep s
Paging another person (not for U.S.)
Answer page
(simple paging equipment)
Answer page
(enhanced paging equipment)
Park a call
Retrieve parked call
Phone test
Picking up (retrieving) a held call C F?< D Line No.
Redial
Reject call
Reserve trunk
When the reserved trunk is free
Reset services
Ring transfer on
Ring transfer off
C F=> D Int. L
C F>B D Int.
C G=> D Int.
Consultation
H F>?
9...B) L I
(
C G>? (9.. .B)
C FB=9
Redi al
C
Rel e as e
C D Busy (external); wait 5 seconds I
D Ext.
C
C G9 L
C F>9; D Line No. L
G>9; D Line No. L
C
Ringing group on
Ringing group off
Room monitor on
Room monitor off
Monitoring a room
Save timed reminder
Delete timed reminder
Accept timed call
Saving a PIN
68
C FA: D Int. L
GA: L
C
C FAA L H
I
C D Int.
C F=? D (Time, e.g. 0905) L
C G=? L
C I
C FB< D Old c ode D 2x new code
%
Overview of Functions and Codes (Alphabetical)
Fu n c ti on s Op e r a t in g S tep s
Send message
Delete message (sent)
Ac ce pt messa g e
Speaker call
HF a nswer back
Start conference
The other party does not respond
1. Continue the call
Add a party to the conference (max. five)
Leave conference
Remove party
Remove ISDN central office party
from the conference (only for U.S.)
Store a callback
Delete callback
Ac ce pt callb ack
C F?A D Int. (9.. .B) L
C G?A: L
C L G?A<
C FA9 D Int. L
C
C D Stn No.
D Stn N o. F<
(1x or 2x)
Consultation
Consultation
Consultation
Consultation
Consultation
D Stn N o.
F< etc.
I
Consultation
Consultation
Ca ll bac k
G<
F=B:
C G>A L
C
%
Suppress caller ID on
Suppress caller ID off
Telephone data service
Trace call (not for U.S.) H FA=
Trans ferring a ca l l
...after announcement to group
C FA? L
C GA? L
Consultation
H F=; D
Consultation
Consultation
H D Stn No. I
Consultation
FA9
H
D Group L H
Trunk flash
Consultation
H F>: D
69
Over view of Fu ncti ons an d Codes (Alp ha betic al)
Fu n c ti on s Op e r a t in g S tep s
UCD
Log on at beginning of shift
Log off at end of shift
Log off work
Log on work
Work time on
Work time off
Night answer on
Night answer off
C F=9: D Code L
C G=9: L
C G=9; L
C F=9; L
C or H) F=9< L
(
C or H) G=9< L
(
C F=9= L
C G=9= L
Use speed-dialing
Speed-dialing: store station
Using another phone temporarily
Using mailboxes C L G?A< or
Speed-dial
C D
0...*9 or 000...999) or
(
*
C F@ D (
C FB; D
0...*9 or 0 00...999)
*
0...
*
C F>9A D Int. D Code L
C L
M essa ge Wa it ing
9 L D Ext. L
*
70
%
FCC and Industry Canada Compliance
FCC and Industry Canada Compliance
This section describes the requirements for c ompliance with Federal Communications
Commission (FCC) Rules and Industry Canada CS-03 standard.
FCC Certification and Requirements
The following paragraphs describe requirements a nd information based on FCC rules.
Service
If you experience problem with the Siemens optiPoint 500 telephone, contact Siemens
customer support at 1-800-835-7656 for information on service and repairs. The telephone
company can ask you to disconnect the equipment from the network until the problem is
corrected or until you are sure that the equipment is not malfunctioning.
FCC Rules, Part 15
The Siemens optiPoint 500 telephone has been tested and complied with the limits for a
class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference w hen the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate ra dio
frequency energy and, if not installed and used in accordance with the instruction manual,
can cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which ca se the user will be required to correct the interference in the user ’s expense.
FCC Rules, Part 68
1. F CC Part 68 Certification
The Siemens optiPoint 500 telephone is certified with FCC under Part 68 as a component device for connection behind FCC Part 68 certified Siemens PBX systems . In order for the FCC certification of the Siemens optiPoint 500 telephone to be retained, all
other products used in conjunc tion with the Siemens optiPoint 500 telephone must
also be FCC Part 68 certified for use with the front-end terminal equipment. If any of
these components are not certified, Siemens is required to obtain FCC Part 68 certification of the assembled equipment prior to connection to the telephone network. Par t
68 certification requires Siemens to maintain this approval and as such are responsib le
for the following:
– Any component added to the Siemens optiPoint 500 telephone, whether it bears
component certification or not, will require a Par t 68 compliance evaluation. Siemens
may need to test and make a modification filing to the FCC before that new component can be used;
– Any modification/update made to the Siemens optiPoint 500 telephone will require
a Part 68 compliance evaluation. Siemens may need to test and make a modification
filing to the FCC before that modified c omponent can be used;
– Siemens optiPoint 500 telephone complies with and will continue to comply with all
the applicable rules and regulations in Subpart D of the FCC Part 68 rules during the
life-time of the product.
FCC and Industry Canada Compliance
If at any time the ownership of Siemens optiPoint 500 telephone is transferred to
someone else (whether independently or as part of a system), please supp ly this manual to the new owner.
2. REN
The ringer equivalence number (REN) is used to determine the quality of devic es which
may be connected to the telephone line. Excessive RENs on the telephone line may
result in the devic es not ringing in response to an incoming call. I n most, but not all areas, the sum of RENs should not exceed five (5.0). At the base of the telephone is a
label contains, among other information, the REN and the FCC certification number. If
requested, this information must be given to the telephone company. To be certain of
the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company.
Note: REN is associated with the analog telephones. It is not applicable to Siemens optiPoint 500 telephone. I f requested, please supply the FCC Cer tification numbers of the
front-end host termina l equipment that have a direct Public Switched Telephone N etwork connection (i.e. have a REN stated on the lab el) and the highest REN.
3. Facility Interface Information
Siemens optiPoint 500 telephone connects to the public switched telephone network
through FCC Part 68 certified front-end host PBX equipment which specifies the type
of network jacks to be used.
4. Disruption of the Netw ork
If the Siemens optiPoint 500 telephone disrupts the telephone network, the telephone
company can discontinue your service temporarily. If possible, the telephone company
will notify you in advance. If advance notice is not practical, they will notify you as soon
as possible. You are also informed of your right to file a complaint with the FCC.
5. Telephone Company Facility Changes
The telephone company can make changes in its facilities, equipment, operations, or
procedures that can affect the operation of your equipment. If they do, you should be
notified in advance so you have an opportunity to maintain uninterrupted telephone servic e.
6. Hearing-Aid Comp atibility
Telephones for emergency use and telephones installed in common areas such as lobbies, hospit al rooms, elevators, and hotel rooms must have handsets that are compatible with magnetically coupled hearing aids. Persons who are not in common areas
must also be provided with hearing-aid c ompatible handsets, if need ed.
The Siemens optiPoint 500 telephone complies with the FCC Rules, Part 68, Section
68.316 Hearing Aid Compatibility and 68.317 volume control requirements.
7. Programmed Dia ler Features
When you program emergency numbers or make test calls to emergency numbers using Siemens products with programmed dialer features, stay on the line and briefly explain to the d ispatcher the reason for the call before hanging up. Perform these activities in off-peak hours, such as ea rly morning or late evening.
FCC and Industry Canada Compliance
Equipment Attachment Limitations
The following are notices required by Industry Canada Terminal Attachment Program Certification Procedure CP-01, Part I, Section 14.
Ringer Equivalence Number (REN)
The Ringer Equivalence Number (REN) assigned to each terminal device provides a n indication of the maximum number of terminals allow ed to be connected to a telephone interface. The termination on an interface may consist of a ny combination of devices subject
only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices
does not exceed 5. The REN is a ssociated with the analog loop-start and ground-start
telephones. It is not applicable to Siemens optiPoint 500 telephones.
Equipmen t At tachm ent Limi tations
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety
requirements as prescrib ed in the approp riate Terminal Equipment Technical Requirement
documents. The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
DANG ER
Users should not attempt to make such connections themselves, but should contact the appropriate elec tric inspection a uthorit y, or electrician, as appropriate.
-43$643360+43450&453040:94<-
1P A31003-H1012-C120-1-7619
The information in this document contains general descriptions of the technical options
available, which do not always have to be present in individual cases.
The required features should therefore be specified in each individual case at the time of
closing the contract.
Ref. No.: A31003-H1012-C120-1-7619 • Printed in the Federal Republi c of Germany • BA 18.03.2002
© S iemens AG 2002 • Information and Communication Networks • Hofmannstr. 51 • D-81359 Munich •
Subject to availability. Rig ht of modification reserved.
Loading...