Shoretel Shoregear 50, Shoregear 90 User Manual

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Shoretel Shoregear 50, Shoregear 90 User Manual

Introduction

The SG-50 or SG-90 Voice Switch Package Contains:

ShoreGear 50 or 90 Voice Switch

Power cord

Stick-on feet for surface installation

Mounting Ears – attachable installation brackets

Cable retainer for the Telco cable (metal bracket with a Velcro Strap)

About the SG-50 and SG-90

The SG-50 and SG-90 Voice Switches connect enterprise telephone extensions through an internal IP network, or to any central office (CO) analog trunk line.

The switch provides connectivity through:

Two RJ-45 local area network (LAN) connectors

One RJ-21X port (male) for connecting the switch to a telephone company punch-down block, patch panel, or 12-port harmonica connector

One DB-9 (female), RS-232C maintenance port (19200 bps, 8 bits, no parity, 1 stop bit, no handshake) for serial communications

One audio input port (3.5 mm stereo) for connecting to a music-on-hold source

One audio output port (3.5 mm stereo) for connecting to a corporate paging system or night bell

Audio Input Port

(music on hold)

Status

Network

LAN 1

LED

 

LEDs

Connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Default

Switch

Power

Network

LAN 2

RS-232C

RJ-21X

LED

LEDs

Connector

Maintentance

Telco Port

Port

Audio Output Port

(night bell)

Installation Equipment

To install the switch, you need the following equipment:

AC surge protector for the power connection

RJ-45 cable for connecting the switch to the local area network

Music-on-hold source with a standard mini-headphone Y-adapter (optional)

Permanent earthing connector for grounding the device

RJ-21 telephone cable (female connector on end that is connected to the ShoreGear voice switch) for analog port connections

RJ-21 to RJ-11 patch panel for connecting telephones and trunk lines

#1 Phillips screwdriver

Installation Location Requirements

To ensure optimum operating conditions for the SG-50 or SG-90 voice switch, verify the operating environment is adequately ventilated, free of gas or airborne particles, and isolated from electrical noise.

Installation and Servicing

Installing the SG-50 or SG-90 in a 19-inch Rack

The SG-50 and SG-90 is placed in a 19-inch rack only by mounting a ShoreGear Dual Tray into the rack, then installing the voice switch into the Tray.

Refer to the Quick Install Guide for the ShoreGear Dual Tray for Tray installation instructions and information on using the Tray.

Mounting the ShoreGear Voice Switch on a Flat Surface

If you plan to mount the switch on a flat surface, first attach the provided rubber feet to the bottom corners of the device. You can stack up to three switches in a surface installation.

German: Das ShoreGear Voice-Schaltgerät auf einer ebenen Oberfläche montieren

Wenn Sie planen, das Gerät auf einer ebenen Oberfläche zu montieren, befestigen Sie zunächst die mitgelieferten Gummifüße an den unteren Ecken des Geräts. (Bei einer Oberflächeninstallation können Sie bis zu drei Schaltgeräte übereinander stapeln.)

Attaching an Earthing Connector

To meet electrical safety requirements for proper grounding, you must connect a permanent earthing protector between the ShoreGear voice switch and the wiring system ground.

1.Connect a ground wire (#14 AWG wire or larger) to the screw on the back of the unit and to the right of the product label.

2.Connect the other end of the ground wire to the wiring system ground.

CAUTION: Always connect the permanent earthing connector before attempting to connect the switch to a LAN segment and telecommunication lines.

German: Einen Erdungsleiter anschließen

Um den elektrischen Sicherheitsanforderungen für eine korrekte Erdung nachzukommen, müssen Sie einen permanenten Erdungsschutz zwischen dem ShoreGear-Gerät und der Erde des Kabelsystems installieren.

1.Schließen Sie ein Erdungskabel (Nr. 14 AWG oder größer) an die Schraube an der Rückseite des Geräts an, die sich rechts neben dem Produktetikett befindet.

2.Schließen Sie das andere Ende des Erdungskabels an die Erde des Kabelsystems an.

VORSICHT: Schließen Sie immer zuerst den permanenten Erdungsschutz an, bevor Sie versuchen, das Gerät an ein LAN-Segment und Telekommunikationsleitungen anzuschließen.

Servicing Procedures

WARNING: The SG-50 and SG-90 contain no internal field serviceable parts. Return the equipment to ShoreTel for any required service procedures.

CAUTION: Internal fuses should be serviced only by qualified ShoreTel personnel. If internal fuses are blown and require replacement, return the SG-50 or SG-90 to ShoreTel for service.

Connections

Connecting the ShoreGear Voice Switch to the Network

Once the SG-50 or SG-90 Voice Switch is secured to a rack or surface-mounted, you can connect it to the data network.

Use an RJ-45 Ethernet cable to connect one or both of the LAN ports to the network subnet.

While both ports can detect and respond to link status, the switch uses only one LAN port at a time.

Powering on the ShoreGear Voice Switch

After connecting the switch to the network, power on the device by connecting it to an AC power source.

1.Plug an AC surge protector (not provided) into a grounded AC power source.

2.Plug one end of the provided power cord into the receptacle on the back of the switch, then plug the other end into the AC surge protector.

The power LED flashes momentarily, and remains lit.

If the LED is not lit, make sure the power cord is plugged into the switch and the power source.

If the LED continues flashing, there is an internal error. Unplug the switch to power it off, then power it back on. Refer to the “Configuring Switches” chapter in the ShoreTel Administration Guide for information on flash patterns, or contact the ShoreTel Support Services at http://www.shoretel.com.

The LAN ports auto-sense the network transport rate. When the network connection is established, the network LED indicates a transport rate of 10 Mbps or 100 Mbps, and whether the switch is receiving and transmitting data.

Optional Connections

After connecting the voice switch to the LAN, you can make optional connections, including input from a music-on-hold source or output to an internal paging system.

1.Connect a music-on-hold source (CD player or other audio

source) to the audio input port.

2. Connect your site’s paging system to the audio output port.

Connecting Trunk and Telephone Lines

Use the provided cable retainer to connect the voice switch to the telephone company’s punch-down block or patch panel.

1.Use a #1 Phillips screwdriver to remove the two screws

on either side of the RJ-21X port, then place the retainer on the port and re-attach the screws.

2. Plug the Telco cable into the port, then pull the Velcro strap tightly around the cable connector and fasten it.

3.Connect the other end of the Telco cable to the punch-down block or patch panel.

CAUTION: To reduce risk of fire, use only No. 26 AWG or larger (e.g. 24 AWG) UL Listed or CSA certified telecommunication line cord.

For detailed information on switch port and trunk configuration, see the “Configuring Switches” and “Configuring Trunks” sections in the ShoreTel Administration Guide.

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