Sharp UP-X300CF256, UP-X300 Instruction Manual

POS TERMINAL
FRONT END INSTRUCTION MANUAL
UP
-X300
MODEL
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Thank you very much for your purchase of the SHARP POS Terminal Model UP-X300. This UP-X300 POS terminal operation manual explains the operation procedure of UP-X300 which is used as a terminal in the POS system. Please read this manual carefully before operating your machine in order to gain full understanding. Please keep this manual for future reference. It will help you if you encounter any operational problems.
For handling the hardware, please read the SHARP POS Terminal Model UP-X300 HARDWARE manual. Handling precautions, parts names and functions are included in the hardware manual.
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CONTENTS
INTRODUCTION································································································································ 1 CONTENTS ······································································································································· 2 SYSTEM CONFIGURATION ············································································································· 6
Peripherals connectable ································································································ 6 Printer sharing ··············································································································· 6 Multilingual remote printer ····························································································· 6 Receipt ON/OFF function ······························································································ 6
1 Prior to Operating the POS Terminal ···················································································· 7
How to use the touch panel ···································································································· 7 Operator display screen configuration ···················································································· 8
Screen transition ············································································································ 8 Screens·························································································································· 9
Areas configuring screens ··························································································· 12 Viewing the customer display (option) ·················································································· 17 Screen save mode ················································································································17 Adjusting backlight brightness ······························································································ 17 Key list (excepting item and combo keys) ············································································ 18
2 Prior to Making Item Entries ································································································ 22
General operation flow for daily registration ········································································· 22 Error Warning ······················································································································· 23 Clerk sign-on/sign-off operation ···························································································· 25
Sign-on operation ········································································································ 25
Sign-off operation ········································································································ 26
Message for clerk (Electronic mail function) ································································ 26
Special password ········································································································ 27
Reason code ··············································································································· 27 Starting cash memory ··········································································································· 28
3 Item Entries ··························································································································· 29
Single item entries ················································································································ 29
Direct PLU entries········································································································ 29
PLU code entries ········································································································· 29
EAN entries·················································································································· 30
Searching objective PLUs by names ··········································································· 30 Repeat entries ······················································································································ 31 Repeat round entries ············································································································32 Multiplication entries ············································································································· 33
Direct PLU entries········································································································ 33
PLU code entries ········································································································· 33
EAN entries·················································································································· 34
Using PLU name search function ················································································ 34 Split-pricing entries ··············································································································· 35
Direct PLU entries········································································································ 35
PLU code entries ········································································································· 36
EAN entries·················································································································· 36
Using PLU name search function ················································································ 36 Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries ········································· 37
SICS entries················································································································· 37
SIF entries ··················································································································· 37 Scale entries ························································································································· 38
Manual scale entries ···································································································· 38
Auto scale entries ········································································································ 38
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Non-turnover sales ··············································································································· 39 PLU Menu entries ················································································································· 39 Modifier PLUs ······················································································································· 40 Promotion Function··············································································································· 41
Mix and match function ································································································ 41 Automatic modifier ······································································································· 42
Happy hour ·················································································································· 42 Link PLU entries ··················································································································· 43 Combo meal entries··············································································································44 Set PLU entries····················································································································· 45 With/Without entries·············································································································· 46 Condiment entries ················································································································· 47
How to make multiple entries ······················································································ 48
How condiment item prices are printed: ······································································ 50
Dessert feature ············································································································ 51 Price shift by menu ··············································································································· 52 Department shift ··················································································································· 52 WASTE mode ······················································································································· 53 PLU/EAN learning function ··································································································· 54 Price inquiry (view) function ·································································································· 55 Price change function ···········································································································56 Countdown items (86 item) ··································································································· 58 Recipe guidance ··················································································································· 61
4 Display of Subtotal ··············································································································· 62
Subtotal ························································································································62
Difference subtotal (Differ ST) ····················································································· 62
5 Finalization of Transaction··································································································· 63
Direct finalization ········································································································· 63
Amount tendering ········································································································ 63
6 Computation of VAT (Value Added Tax) /Tax ······································································ 64
VAT/tax system ····················································································································· 64 VAT shift entries ···················································································································· 66
7 Auxiliary Entries ···················································································································· 67
Refund ·································································································································· 67 Return ··································································································································· 67 Discount or Premium entries using a discount key ······························································· 68
Discount/Premium for items ························································································ 68
BOGO entry ················································································································· 68
Discount/Premium for total amount ············································································· 68 Discount or Premium entries using a percent key ································································ 69
Discount/Premium for items ························································································ 69
Discount/Premium for total amount ············································································· 69 Group discount/premium ······································································································ 70
Group discount ············································································································ 70
Group discount shift ····································································································· 70
8 Payment Treatment ··············································································································· 71
Handling tips ························································································································· 71
Tip-in entries ················································································································ 71
Tip editing ···················································································································· 72
Tip paid entries ············································································································ 72
Tip transfer··················································································································· 73 Currency exchange···············································································································74 Received-on-Account (RA) entry ·························································································· 75
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Paid-out (PO) entry ··············································································································· 76 No sale (exchange) ··············································································································· 77 Transferring cash ·················································································································· 77 Cashing a cheque ················································································································· 77 Service charge ······················································································································ 78 VIP sales ······························································································································· 78 Gratuity ································································································································· 78
9Text Entries ···························································································································· 79
Free text entries ···················································································································· 79 Address entries ····················································································································· 81
10 Correction ······························································································································ 82
Item void using the [-] key ·····································································································82 Check/Subtotal void ·············································································································· 84 Changing quantity using the [+] key ····················································································· 85 Correction after finalizing a transaction - Void mode ···························································· 86
11 Customer Management ········································································································ 87
12 Guest Control ························································································································ 91
General overview for guest control ······················································································· 92 Floor planning ······················································································································· 93 Table setting ·························································································································· 95
How to look at table icon on the graphical layout screen ············································ 95 How to control a table layout screen ··········································································· 97
How to change a room ······························································································ 100 Searching a suitable table for guests using automatic table search function ····················· 101 Managing the waiting list ···································································································· 102
Modifying the waiting list ···························································································· 103 Managing guests ················································································································ 104
Opening a table on the graphical table layout screen to receive a new order
and reorder ················································································································ 104
Opening a table by entering table number ································································ 106
Opening a table in use on the open table list ···························································· 107
Changing a table to be served on the registration screen ········································· 108
Changing check number ···························································································· 109
Entering a number of guests manually ······································································ 110
Closing a table temporally ························································································· 110
Closing a table - Finalizing a guest check ································································· 110
Table alert ·················································································································· 110
Transaction migration ································································································ 111 Deposit entries ···················································································································· 112 Bill totalizing/Bill transfer ····································································································· 113
Bill totalizing/Bill transfer in the same room ······························································· 113
Bill totalizing/Bill transfer over a room ······································································· 114 Bill separating ····················································································································· 116
How to operate the B.S. screen ················································································· 116
Transferring an item··································································································· 117
Splitting multiple items ······························································································· 118
Splitting an item ········································································································· 119
Splitting a check by specified amount of money ························································ 120
Splitting a check by a number of a group ·································································· 121
Remerging split checks (bills) ···················································································· 122
Direct payment in a BS screen ·················································································· 122 Transferring open tables (guest checks) to another clerk··················································· 123 Recalling data of closed tables(guest checks) ···································································· 124
5
13 Employee Function ············································································································· 125
Employee log-on/log off ······································································································ 125 Employee’s working time recording ···················································································· 127
Time-in operation ······································································································· 127 Break-in operation ····································································································· 128 Break-out operation ··································································································· 129
Time-out operation····································································································· 130 Editing employee’s time record ··························································································· 131 Sales for employees ··········································································································· 134 Supervisor clerk ·················································································································· 135 Overlapped clerk entry········································································································ 136
Remote automatic clerk sign-off ················································································ 136
14 Special Printing Function ··································································································· 137
After transaction receipt/Copy receipt printing- Receipt printer ·········································· 137 Validation printing - Slip printer ··························································································· 137 Check printing (CHEQUE EURO and English check) - Slip printer ···································· 138
CHEQUE EURO ········································································································ 138
English cheque ·········································································································· 138 Printer rerouting ·················································································································· 139 Electronic journal ················································································································ 140 Journal printing - Journal printer ························································································· 140 Receipt printing on a remote printer ··················································································· 141
Sort shift function ·······································································································141
Hold and go function ·································································································· 141 Receipt printing style shift function ····················································································· 142 Printing bills ························································································································ 143 Guest check copy ··············································································································· 145 Entertainment bill ················································································································ 146
15 Macro Key Entries ··············································································································· 147
16 Training Function ················································································································ 148
Bill void function ·················································································································· 148
17 Compulsory Cash/Cheque Declaration ············································································ 149
18 Close Session (EOS) ·········································································································· 150
19 Terminal Programming ······································································································· 151
Downloading POS programming data ················································································ 151 Changing programming settings ························································································· 152
Programming list ········································································································ 152
Changing tare ············································································································ 152
20 Reading (X) and Resetting (Z) of Daily Sales Totals ························································ 154
21 Receipts Printed on the Remote Printer ··········································································· 158
Type of Receipts ················································································································· 158
Addition receipt type ·································································································· 158
Single/double receipt type ························································································· 159
Addition + single receipt type ····················································································· 159
Double addition receipt type ······················································································ 160
Double (addition + single) receipt type ······································································ 160
6
SYSTEM CONFIGURATION
Your POS terminal may be connected to a server (POS server) and other POS terminals unless your POS terminal is used as a stand-alone POS terminal. Also, various peripherals such as a printer, barcode scanner and magnet card reader may be connected with your POS terminal. Please refer to the following list for the peripherals connectable with your POS terminal. For the applicable peripheral models, please contact your authorized SHARP dealer.
Peripherals connectable
Line display Magnetic card reader Drawer POS printer Scale Barcode scanner Kitchen video monitor* Coin dispenser* Drink dispenser* CCTV* EFT* PMS* MEU Keyboard Mouse
* Peripherals available in some countries only
Printer sharing
Generally it is not necessary for each POS terminal to have a bill printer, receipt printer, report printer journal printer and/or remote printer (kitchen printer). Multiple POS terminals can share those printers using the network.
Multilingual remote printer
For a remote printer, each item can have three kinds of texts; standard text, second language text and bit map text. Therefore, item text may vary depending on programming.
Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt function. To disable receipt printing, press the [RCPT] key.
7
1
Prior to Operating the POS Terminal
How to use the touch panel
The operator display of the POS terminal is a touch panel. So, the operations can be performed by touching the panel (keys, items, buttons, etc. on the screen) of the operator display. To touch the panel, use your finger or a stylus. Never apply excessive force when touching the display and never use any sharp-pointed objects including your fingernails on the display. In order to display another window or to scroll to another window, touch an arrow as shown in the example below.
To display the previous window
To display the next window
To display the next key window
To display the
previous bar
To scroll down
To scroll up
8
3
2
Tu r ning ON / [CLK#]/[EMP#]
Initial screen for log-in
Job menu screen
Graphical table layput screen
Sign-on: Clerk code
[CLK#]
*
Log-on: Employee code
[EMPLOYEE#]
Log-off: [EXIT]
Registration screen
1
Ta ble list screen
[JOB MENU]
[SCREEN#]
To change screen
Ta ble selection (
[ORDER] )
Operator display screen configuration
Your POS terminal provides five kinds of screens for the operator display, and each screen consists of some areas. In this section, general information about the screens and areas are provided.
However, please note that since each screen can be created for your specific use, screens including area layout, area size, key name, key layout, key size, etc. shown in this manual are all examples. For the keys available on the POS terminal there is a list in the key section. For the samples in this manual, the default captions on the key list are used. Please refer to the key list section for details.
Screen transition
Your POS terminal has various kinds of screen, and they can transit as follows:
* Depending on programmnig, a graphical table layout screen or a registration
screen appears.
9
NOTE
Wall paper can be displayed if it is set.
Screens
The POS terminal provides the following four kinds of screens to execute various functions. The details of each part of each screen is described in the subsequent section.
Initial screen
The screen that is displayed when you turn on the POS terminal and when you make a sign-off operation.
Information/
status area
Scroll message
window area
Numeric key pad
Job entry menu screen
The screen that contains a variety of special functions such as time-in, time-out for employees. The screen can be accessed by touching the [JOB MENU] key or when an employee’s log-on operation is performed.
Information/
status area
Job menu key
windows
10
Table layout screen
The screen to access tables for guest checks. Graphical table layout screen and open table list belong to this screen. You can go to the graphical table layout screen by sign-on operation or by touching the [TABLE LAYOUT] key, and the open table list by touching the [TABLE LIST] key.
Graphical table
layout window
Graphical table layout screen
Information/
status area
Function key
window
Open table list
11
Multiple numbers of the registration screens can exist on your POS terminal, and can be accessed by entering a number and touching the [SCREEN #] key. An item window may be changed automatically according to the preset time zones, such as lunch time and dinner time. The window can also be changed manually by entering a target menu number and touching the [MENU#] key.
Registration screen
The screen for item registration, payment and other functions. You can go to a registration screen by executing a sign-on operation or by touching the [ORDER] key.
Receipt window
Information/
status area
Key window
Key window
Key window
12
Areas configuring screens
Information/Status window
This area displays information and status such as date, time, clerk name and mode.
Registration information area
On this area, the following information icons will appear when the corresponding condition is satisfied.
Date/Time/Clerk name Time zone/Room info. Screen name
Registration information area
Network status
Network status is indicated in different background colors at the information/status window:
• Black: Normal
• Orange: POS server Down
• Deep pink: Backup server Down
• Red: Backup server Down/Cannot communicate with all the terminals (indicated at POS server). POS server/Backup server Down (indicated at POS terminals)
Tax shift
(In case of Tax shift 1)
Department shift
(In case of Dept. shift 1)
Receipt shift (Blank) Normal
Shifted
Mode info. (Blank) Normal registration mode
Void mode
Waste mode
Sentinel information (Blank) Normal
Sentinel message
HALO for tip (Blank) Normal
Exceed HALO amount
No stock (Blank) Normal
No stock
Receipt ON/OFF status (Blank) ON
OFF
13
Normal key window
Numeric key window, job-menu window, function key window, menu window, PLU menu window, etc, are made up of keys to make all kinds of operations. Key names can be changed freely by programming.
Item key window
Sales items are displayed in the window. By touching an item key, the item can be registered. In case of menu keys, the subsequent menus or the menu list will be displayed. In case of condiment keys, condiment items will be displayed. The details are described in each section.
NOTE
When your POS terminal requires numeric data, a window containing numeric key pad will automatically appear. In this case, you must enter the data on this key pad.
Scroll message window
This area displays scroll messages for terminals, clerks and customers. Under the clerk sign-off status, the scroll message for a terminal may appear, when a clerk is signed-on, a scroll message for the clerk may appear.
14
Receipt window
The receipt window appears only on registration screens.
Receipt window expand function
Previously ordered items in guest check may be summarized, but it is possible to view the detail of the items by touching the [EXPAND] key.
Previous
check key
Table # key Check # key
Item area - quantity, item name and amount are displayed.
Slider
Separation line - previous order and new order may be separated with the line (depending on programming).
Total area
Next check key
Multiplication info. and other info.
during registration operation are
displayed at the bottom line.
15
Pop-up window
When data entry is required to execute the function you selected by touching a key, for example, when you touch the [NAME/ADDR] key to enter the name and address of a guest, a pop-up window will appear automatically. Enter the necessary information using the keyboard or keypad appeared, and/or or select (touch) an option when options are listed.
To cancel the operation (close the window without setting), touch the [Cancel] or [Exit] (varies depending on a pop-up window).
Abbreviation used on the pop-up window
ESC Escape key
BS Back space key
CL Clear key
Ins Insert key
Del Delete key
up Up arrow key
It Left arrow key
dn Down arrow key
rt Right arrow key
Pgup Page up key
Pgdown Page down key
Data entry
The white column is selected for data
entry. To select other column, touch
the column.
Options
Touch an option for the selection.
Down arrow key
Touch the arrow, the pull-down menu will appear.
16
Table layout window
The table layout window has graphical table layout and table list window, which appear on the table layout screen only.
Open table list window
Graphical table layout window
17
Viewing the customer display (option)
The UP-X300 has no standard customer display. However, the pole type or integrated type customer display can be attached. On the customer display, sales item, price, payment information and messages for customer may be displayed. The message is scrolled from the right to left on the display.
Screen save mode
To save the electrical power or the display’s life, your POS terminal is provided with a screen save function. Your POS terminal goes into the screen save mode when the POS terminal is left idle for an extended period of time. To exit the screen save mode, touch any key. If programmed, a secret code entry window may appear to prompt a start-up secret code.
Adjusting backlight brightness
You can adjust backlight brightness of your POS terminal and also make the setting if the backlight is turned off when the machine goes into the screen save mode. Touch the [Back Light] key, the following window will open.
Move the slider to the left to make the screen darker, or to the right to make lighter, To turn off the backlight automatically in the screen save mode, check the Auto Off check box. To complete the settings, touch [OK].
18
Key list (except item and combo keys)
Caption (default) Function
0 thru 9 Used to enter a numeric data. (0 thru 9)
00 Used to enter a numeric data. (00)
000 Used to enter a numeric data. (000)
1/2 Used to enter a 1/2
. Used to enter a fractional part.
CL Used to clear the entered data (amounts/rates/parameters,
etc.) and the error state.
Used as a backspace key.
CANCEL Used to cancel your current operation or menu or return to
previous menu.
ENTER Used to select item/menu or entered data.
(X) Used to enter quantity.
TABLE LAYOUT Goes to the table layout screen.
TABLE LIST Goes to the open table list screen.
ORDER Goes to the default registration screen.
JOB MENU Goes to the job menu screen.
ROOM# Goes to a selected room.
SCREEN# Goes to a selected screen.
MENU# Goes to selected time zone
EXPAND Changes registration window display.
Goes to the previous page.
Goes to the following page.
ZOOM Enlarges a table layout.
REPORT Goes to sales report printing.
EOS Performs end of session.
JOIN Joins a table to another table.
AVAILABILITY Makes a table available/unavailable (toggle key).
RESERVATION Makes table reservation.
NAME/ADDR Changes a guest name/address.
WAITING Displays the waiting list.
GUEST Finds a table suitable for number of a group of guests. / Enters
a number of guests.
FLOOR PLAN Sets a floor plan.
SECTION Sets employee for each section.
SMOKING Smoking status(smoking/non-smoking) key
PLU/SUB Specifies a PLU code entered.
PLU Name Searches PLU item by name.
SCALE Allows a scale entry.
OPEN TARE Allows tare weight entry.
Modifier n Uses a modifier PLU instead of normal PLU.
UPSIZE Changes a combo meal to a large size.
RDSIZE Changes a combo meal to a small size.
19
Caption (default) Function
WITH Adds a tied PLU for combo or set PLU.
WITHOUT Deletes a tied PLU from a combo or set PLU.
NEXT COND. Goes to next condiment without setting current condiment.
CHG COND. Changes a condiment (for dessert feature).
WASTE Goes to the waste mode.
REPEAT ROUND Allows reorder of the previous items for a table.
Dept Shift n Changes a department code temporarily.
INQ Inquires the unit price of an item.
PRICE CHANGE Changes the price of an item.
COUNTDOWN Warns short stock (86 item).
RECIPE Displays a recipe.
TABLE # Opens a table by entering a table number.
TABLE LIST Displays open table window.
NBAL Finalize a transaction temporarily without calculating VAT/tax.
Final Finalize a transaction temporarily with the calculation of VAT/
tax.
Deposit(+) Allows a deposit entry for a guest.
Deposit(-) Allows a deposit refund.
B.T. IN Allows bill transfer/totalizing in a room.
B.T. OVER Allows bill transfer/totalizing over rooms.
B.S. Opens bill separate window.
SPLIT VALUE Allows B.S. split by value.
SPLIT NUMBER Allows B.S. split by number.
REMERGE Remerges split bills.
TRANSFER Allows table transfer from a clerk.
RECALL Recalls the closed table list.
RECALL # Recalls a closed table.
[+] Allows item correction (addition) and repeat entries.
[-] Allows item correction (deletion).
CHECK VOID Allows subtotal void.
VOID MODE Enters the void mode.
REFUND Allows a refund entry.
RETURN Allows a return entry.
(-) n Allows discount by entering an amount.
% n Allows discount by entering a rate.
GROUP DSC# Allows group discount.
GD SFT # Allows group discount shift.
TEXT # Allows the free text entry by specifying a number.
Text n (Free text key text) Allows the free text entry.
RA n Allows received on account entry.
PO n Allows paid out entry.
Nosale Allows no sale.
W/O SERVICE Cancels service charge.
SVC OVERRIDE Change a rate of service charge.
W/O GRATUITY Cancels gratuity.
20
Caption (default) Function
CASH TIP In Allows tip entry by cash.
Non Cash TIP In Allows tip entry by check/charge.
Tip Paid Allows payment of tip to an employee.
EDIT TIP Allows to edit tip amount.
Tip Transfer Allows tip transfer/split.
MDSE SBTL (For US tax system)
SBTL Obtains a subtotal.
TAX n SBTL (For US tax system)
TAX SHIFT(Tax Shift n) Allows a tax shift.
DIFF SBTL Obtains difference subtotal.
TAX (For US tax system)
Subtotal VAT Calculates VAT/tax.
M-TAX (For US tax system)
EX n Allows finalization by a foreign currency.
Cash n Allows cash n finalization.
Check n Allows check n finalization.
Charge n (Credit n) Allows credit n finalization.
Cash Transfer Allows a cash transfer to check or credit.
Hotel Transfer Allows a hotel transfer.
GC BALANCE Allows gift card balance.
EXIT Allows to log off.
EMPLOYEE # Allows to enter an employee number.
CLK n Allows a clerk code entry.
CLK # Allows to enter a clerk number.
TIME IN Allows employees time-in operation.
TIME OUT Allows employees time-out operation.
BREAK IN Allows employees break-in operation (salary is not paid during
break in).
PAID BRK IN Allows employees break-in operation (salary is paid during
break in).
BREAK OUT Allows employee break-out operation.
TIME EDIT Allows time edit for employees.
BAL Allows to check balance for employee sales.
EMPL SALES Allows sales for employees.
Emp. Charge Allows charge sales for employees.
Cust. Charge Allows charge sales for customers.
RCPT Allows a receipt print.
RCPT SW Allows a receipt print on/off.
VP Allows a validation print.
CHECK PRINT Allows a check print.
SORT SHIFT Allows a sort shift.
KP HOLD Allows to hold a menu order to remote printer.
KP GO Allows to release a held menu order to remote printer.
RCP SF Allows a receipt shift.
21
Caption (default) Function
BILL Allows to print a bill.
G.C.RCPT Allows to print a guest check receipt.
G.C. COPY Allows a guest check copy.
E.BILL Allows to print a entertainment bill.
C.BILL Allows to print a cumulated bill.
MACRO# Executes a macro key entry.
MACRO n (macro name) Executes the macro entry.
SCM+ Allows a stored cash memory addition entry.
SCM- Allows a stored cash memory subtraction entry.
VIP n Allows a VIP sale.
CUST Allows a customer entry.
CHANGE TARE Allows to change tares.
UPDATE Used to update the programming settings.
Open Store Opens your store (Terminal).
Close Store Closes your store (Terminal).
EJ Clear Clears EJ memory.
T-log Clear Clears T-Log memory.
Lock Clear Clears terminals Z CCD error.
Back Light Used to adjust backlight brightness.
HELP Used to open HELP.
OS SHUTDOWN Used to terminate the terminals.
BACKOFFICE Used to execute Back Office.
22
2
Prior to Making Item Entries
General operation flow for daily registration
1.
Checking connection of peripherals and printer paper
Make sure that all peripherals are connected securely. Also make sure that all printers in your system have adequate paper rolls. For more information about the peripherals and applicable paper rolls for printers, please refer to the corresponding printer manual.
2.
Turn on your POS terminal. Please refer to the UPX300 HARDWARE manual.
If programmed, the latest programming setting are automatically downloaded.
3.
Make your sign-on operation. Each employee needs to make his or her sign-on operation. Please refer to page 25.
4.
Download programming settings, if necessary. Please refer to page 151.
5.
Make a float (SCM) operation, if necessary. Please refer to page 28.
6.
Change programming setting, if necessary.
•Tares
7.
Make settings for countdown items and receipt guides, if necessary.
8.
Make table settings, if necessary.
23
Error Warning
When an error occurs on your POS terminal, an error message will appear on the operator display. For displayed error messages, there are two options: Error messages are displayed with the [OK] key, touching the [OK] key makes the message clear. Another option is that an error message disappears automatically.
When an error occurs relating to open EFT transaction, master down or the similar conditions related to communication control of external devices, the corresponding error message reappears in regular intervals until the problem is resolved.
In the following examples, your POS terminal will go into an error state accompanied with a warning beep and the error message on the display. Clear the error state by touching the [OK] key and take the proper action.
• When you make an error in key operation: Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit: Check to see if the entered amount is correct. If it is correct, contact your manager.
• When an including-tax subtotal exceeds eight digits: Delete the subtotal by touching the [CL] key and touch a media key to finalize the transaction.
Drawer open alarm
When a specified time has elapsed with the drawer opened, an alarm buzzer sounds to warn the operator to close the drawer. When the operator closes the drawer, the buzzer will stop.
Memory full warning
When the memory capacity becomes low, the warning message “Insufficient Memory Please call your supplier” will appear. Click [OK] to close the window. Then please call your supplier. You can continue operation even after the warning message is displayed until the following memory full error is displayed.
Memory full error
When the memory capacity becomes full, the error message “Insufficient Memory. Please call your supplier.” with full memory name (memory full/object store full/CF full) will appear. Click [OK] to close the window. Then please call your supplier immediately. Registration operation is prohibited after the error message is displayed. Make a finalization operation, if necessary.
• When T-Log/EJ/Closed Transaction memory gets full
Depending on programming, registration operation is prohibited. Make a finalization operation, if necessary. In case you can continue registration operation, the new data of registration will be abandon. In case the T-Log/EJ gets full at your server system, you cannot continue registration operation. In all cases, please call your manager.
• When GLU/Customer/Employee Sales memory gets full
The registration is prohibited. Please call your manager.
24
• When Drink Dispenser Missoperation memory gets full The registration of drink dispenser debit is prohibited. Please call your manager.
• When Reg Buffer gets full The registration is prohibited. Please call your manager.
• When PLU memory gets full The registration is prohibited. Please call your manager.
Emergency lock clear
You can clear the following lock status manually. When a lock status occurs, please refer to the following procedure:
Open store Making the terminal “open store” status.
Procedure:
[Open Store]
Close store Making the terminal “close store” status.
Procedure: ➞ [Close Store]
EJ clear Clearing the EJ memory, and clearing EJ memory full error.
Procedure: ➞ [EJ Clear]
T-Log clear Clearing the T-Log memory, and clearing T-Log memory full error.
Procedure: ➞ [T-log Clear]
Terminal Z CCD Clearing Terminal Z CCD error. lock clear Procedure: ➞ [Lock Clear]
When POS server is down
When your POS server is down, your POS terminal will display the window to select [Retry] or [Shutdown]. Select either option. You cannot operate your POS terminal until your POS server is recovered.
25
Clerk sign-on/sign-off operation
Sign-on operation
Prior to item entry, the clerk will be compelled to enter his or her assigned clerk code. However, this may not be necessary if the POS terminal has been programmed for the clerk code entry as re­designation mode.
NOTE
Your POS terminal provides three systems for the sign-on/off operation; clerk code entry, contactless clerk key and WMF clerk key systems. Clerk code entry system: Clerks can be assigned by entering his or her clerk code in advance. Clerk direct key system: Clerks can be assigned by touching his or her direct clerk key. Contactless clerk key system: Clerks can be assigned by setting corresponding contactless clerk keys.
Any registration cannot be performed unless a contactless clerk key is set.
WMF clerk key system: Clerks can be assigned by inserting WMF clerk keys. (Continental
Europe only)
(Clerk code entry system)
1.
Enter your clerk code, and touch [CLK#] or insert or set your clerk key.
2.
Enter your password, if necessary.
In case of code entry
3.
Enter the drawer number you use, if necessary.
26
Message for clerk (Electronic mail function)
When a clerk got a mail, the following window will appear.
To close the window, touch [Cancel]. To delete the message, touch [Delete]. To print the message, touch [Print].
Sign-off operation
A signed-on clerk may be automatically signed off after finalizing a transaction. If not, the clerk should make a sign-off operation when he or she finish his or her operation. Use the following procedure.
If another clerk is signed on while a clerk is signed on, the latter will automatically be signed off, unless the overlapped clerk entry is allowed. For details of overlapped clerk function please refer to the overlapped clerk entry section.
Touch the [CLK #] key, your POS terminal will go to a sign-on status waiting for other clerk code entry. Or remove your clerk key.
Touch [Open], a message window will appear.
27
Reason code
When you make some operations, you may be required to enter a reason code to execute the operation. In this case the reason code entry window will appear automatically. Select the reason code, or select [OPEN CODE] to enter the code directly.
Special password
When you make an operation, you may be required to enter the special password to execute the operation. In this case the password entry window will appear automatically. Enter the special password, and touch [Enter] key.
28
Starting cash memory
You may be required to enter the float amount (starting cash memory) in the drawer before starting entry operations. The amount should be discriminated from the sales amount when reports are generated, or in case of cash/cheque declaration is compulsory (please refer to CCD section for details), that amount should be omitted from the total amount of money for cash/cheque declaration. When the amount entry is compulsory, you cannot start item entries unless you make the entry. Use the [SCM+] key to add an amount, and the [SCM-] key to deduct an amount.
1.
Touch the [SCM+] or [SCM-] key. The SCM+ or SCM- window appear.
2.
Enter a SCM value with a kind of tender.
NOTE
Any entry cannot be made so that the SCM total is negative.
29
3
Item Entries
Single item entries
Direct PLU entries
Only preset entry is allowed:
[Direct PLU key]
Only open entry is allowed:
Unit price ➞ [Direct PLU key]
[Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
[Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
[Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry)
NOTE
• Unit price: Within the programmed HALO/LALO
•You can display preset unit price during sales operation. For operation details, please refer to “Price inquiry (view) function”.
PLU code entries
Only preset entry is allowed:
PLU code ➞ [PLU/SUB]
Only open entry is allowed:
PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞ PLU code ➞
[PLU/SUB] ➞
(Key pad appears) ➞
Unit price➞ [ENTER]
(For open price entry)
NOTE
• When PLUs for which the unit price has been programmed as zero are entered, only the sales quantity is added.
•You can display preset unit price during sales operation. For operation details, please refer to “Price inquiry (view) function”.
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EAN entries
Scanning EAN code:
Ä
Entering EAN code: EAN code ➞ [PLU/SUB]
NOTE
• When scanning or entering an undefined code, your POS terminal will go into the learning function mode if the learning function is allowed. For details of the learning function, please refer to “PLU/EAN learning function”.
•You can display preset unit price during sales operation. For operation details, please refer to “Price inquiry (view) function”.
Searching objective PLUs by names
You can search for an item (PLU) by entering the item name or a part of the item name.
1.
Touch the [PLU NAME] key to display the PLU search window.
2.
Enter an item name using the key pad displayed and touch [OK] to display a PLU list.
*: A PLU list may have a drop box to allow PLU Menu selection. (Please refer to “PLU Menu entries”
section for details of PLU Menu.)
*
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Repeat entries
You can use this function for repetitive entries of the same items.
Touch an item on the receipt window and touch the [+] key. You can repeat touching the [+] key to a desired number.
NOTE
•You can sort the list by name or the code. Touch the column title “Code” or “Name”.
3.
Select an item and touch [Enter].
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Repeat round entries
This function is intended for a bar tender to accomplish reorder entries simply by touching a single key, when a guest or a group of a guest reorders drinks.
You can enter reordered items based on the last order by touching the [REPEAT ROUND] key. For example, it is assumed that beer, whiskey and wine are preprogrammed so that the repeat round is allowed, and when the following orders are done, the registration are conducted as follows.
Order (key entry) Registered items
First order [Beer] 1 x Beer
[Whiskey] 1 x Whiskey
2 [Pizza] 2 x Pizza
Second order [REPEAT ROUND] 1 x Beer
1 x Whiskey
[Wine] 1 x Wine
Third order [REPEAT ROUND] 1 x Beer
1 x Whiskey
1 x Wine
NOTE
• Repeat round operation of refund and return items is not allowed.
• Repeat round operation of scale item is not allowed.
• Item discount is ignored at repeat round entry.
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Multiplication entries
Use this feature when you need to enter two or more the same items. This feature helps you when you sell a large quantity of items or need to enter quantities that contain decimals.
Direct PLU entries
Only preset entry is allowed:
Quantity ➞ [Direct PLU key]
Only open entry is allowed:
Quantity ➞ [(x)] ➞ Unit price ➞ [Direct PLU key]
Preset and open entries are allowed:
Quantity ➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞ Quantity ➞
[Direct PLU key] ➞
(Key pad appears) ➞ Unit price ➞
[ENTER]
(For open price entry)
NOTE
• Quantity: Up to four-digit integer + three-digit decimal
• Unit price: Within the programmed HALO/LALO
• Quantity x unit price: Up to eight digits
PLU code entries
Only preset entry is allowed:
Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB]
Only open entry is allowed:
Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ [ENTER]
(For preset price entry)
Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
(For open price entry)
NOTE
• Quantity: Up to four-digit integer + three-digit decimal
• Unit price: Within the programmed HALO/LALO
• Quantity x unit price: Up to eight digits
34
EAN entries
Scanning EAN code:
Quantity ➞ Ä (Scan EAN code)
Entering EAN code:
Quantity ➞ [(x)] ➞ EAN code ➞ [PLU/SUB]
Using PLU name search function
You can use the PLU name search function for multiplication entry. Enter an quantity, and start PLU name search by touching the [PLU NAME] key.
35
Split-pricing entries
You will use this function when your customer wants to purchase more or less than the base quantity of a loose item.
Direct PLU entries
Only preset entry is allowed:
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key]
Only open entry is allowed:
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ Unit price per base q’ty ➞ [Direct PLU key]
Preset and open entries are allowed:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER]
(For preset price entry)
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key] ➞ (Key pad appears)
Unit price per base q’ty ➞ [ENTER] (For open price entry)
NOTE
• When you use a base quantity programmed, skip entering base quantity
(➞ Base q’ty /
Base q’ty ➞
[(x)] ).
• Quantity: Up to four-digit integer + three-digit decimal
• Base quantity: Up to two digits integer
36
EAN entries
Scanning EAN code:
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ Ä (Scan EAN code)
Entering EAN code:
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ EAN code ➞ [PLU/SUB]
NOTE
• When you use a base quantity programmed, skip entering base quantity
(➞ Base q’ty ➞
[(x)] ).
• Quantity: Up to four-digit integer + three-digit decimal
• Base quantity: Up to two digits integer
Using PLU name search function
You can use the PLU name search function for split-pricing entry. Make selling quantity and base quantity entries (selling q'ty
[(x)] ➞ base q'ty ➞ [(x)]), and start
PLU name search by touching the [PLU NAME] key.
PLU code entries
Only preset entry is allowed:
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB]
Only open entry is allowed:
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB]
(Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
Selling q’ty➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞
PLU code ➞
[PLU/SUB] ➞ (Key pad appears)
[ENTER] (For preset price entry)
Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB]
➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry)
NOTE
• When you use a base quantity programmed, skip entering base quantity
(➞ Base q’ty ➞
[(x)] ).
• Quantity: Up to four-digit integer + three-digit decimal
• Base quantity: Up to two digits integer
37
Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries
The operation is the same as that for normal PLU/EAN entries.
SICS entries
• This function is useful when a sale is for only one item and is for cash; such as a newspaper. This function is applicable only to those items that have been programmed for SICS.
• The transaction is finalized and the drawer opens as soon as you touch the direct PLU (item) key.
• If a sale of an item set for SICS follows one that is not set for SICS, the transaction does not finalize and results in a normal sale.
SIF entries
• If a sale of an item set for SIF follows one that is not set for SIF, the transaction is finalized immediately as a cash sale.
• Like the SICS function, this function is available for single-item cash settlement.
38
Scale entries
You have a choice of either manual or automatic method for scale entry. If the first method is chosen, the clerk needs to enter the reading of the scale manually. If the second one is chosen, the weight is automatically read from the connected scale (option) and appears on the POS terminal display. For the refund entry, only manual scale entries is allowed.
Manual scale entries
➞ Net weight ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry)
• Net weight: 5 digits (2 digits integer + 3 digits decimal) or 2 digits (2 digits integer) depending on programming
• Base weight: 2 digits
• When you use the base weight programmed for the PLU, skip the base weight entry (
Base
weight
[(x)]).
• Repeat and multiplication entry are not allowed.
• For a refund or return entry, touch the [REFUND] or [RETURN] key at any timing (except the last position) in the key sequence.
Auto scale entries
With open tare weight entry
[OPEN TARE] ➞ Tare weight ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry)
Using preset tare weight
Tare table number ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry)
• When you use a base weight programmed for the PLU, skip the base weight entry (
Base
weight
[(x)]).
• When you use the tare table number programmed for the PLU, skip the tare table number entry (
Tare table number).
• When scale entry is compulsory for the PLU, it is not necessary to touch the [SCALE] key.
To issue a tare weight receipt
[OPEN TARE] ➞ Tare weight ➞ [SCALE] ➞ [CASH n]
39
PLU Menu entries
Your POS terminal can have hierarchical categories as PLU menues.
For example, it is assumed that your POS terminal is programmed as;
Main category: Drink (PLU menu) Sub category: Wine, Beer and Soft (PLU menu linked to Drink) Item: Tea, Coffee, and Orange Juice (Item PLUs linked to Soft)
When you touch Drink, the sub category names, Wine, Beer and Soft will appear. When you touch Soft, the item names , Tea, Coffee, and Orange Juice will appear. When you touch Tea, that is an item PLU, the registration will be finalized.
NOTE
• When all PLU Menu items cannot be displayed on a screen, use the scroll operation.
Non-turnover sales
This function is used to perform transactions in cash but not report as turnover as is the case when flowers are ordered in a restaurant. In this case, a clerk pays the bill and turnover and non-turnover sales are handled in the same transaction. It is performed by entering an item (PLU) belonging to the department.
40
Modifier PLUs
The modifier function is used in pubs and restaurants for a quick and easy registration of reduced or increased item sizes.
One PLU (original PLU) can have a maximum of 99 modifier PLUs . When a modifier key ([MODIFIER 1] - [MODIFIER 99]) is pressed before or after (depending on programming) an item (original PLU) is entered, the modifier PLU is registered instead of the original PLU.
For example, it is assumed that the following programming is done:
PLU 1 (original PLU): Unit price - 2.00
Item/key label - [Whiskey] Modifier table 1
PLU 100 (modifier PLU listed in modifier table 1 for PLU 1):
Unit price - 2.50
Item label - Whiskey Rock [MODIFIER 1] key label: [Rock] Modifier key operation: After original key
When you touch the [Whiskey] and [Rock] is touched in this sequence, “Whiskey Rock” is registered.
NOTE
• When this function is used, stock quantity is subtracted from the stock quantity of the original PLU, while calculation of item quantity and amount are applied to the modifier PLU.
41
Promotion Function
Your POS terminal provides three promotion functions; mix and match, automatic modifier and happy hour functions. The operation is the same as for normal item entries. You can program time conditions for executing promotion function; start/end date, time, day of week, month of year)
Mix and match function
This function is convenient for matching several items, such as value meals, and for selling items in a lump and give a discount. For a discount, amount discount, % discount, free product, discount of the cheapest item and discount of selling price (such as “buy any four items at a selling price of 5.00”) are available.
Your POS terminal may display message for mix-match, such as “buy 3, get 1 free.” to guide you to promote a mix and match selling.
Your POS terminal gives you two type of mix and match function; unconditional assort type (global type) and set settling type (individual type). Global type allows a discount when items as many as the trip level programmed are sold among the PLUs programmed. Individual type allows a discount when each PLU programmed is sold as many as the corresponding PLU trip level.
The mix-match discounts are applied automatically when all those conditions are met during the programmed time.
Unconditional assort type (global type)
It is assumed the following is programmed for a mix-match.
Promotion type: Amount discount Mix & match type: Global type Discount amount: 1.00 Trip level: 3 PLU items: PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50)
Sale 1 PLU 1 2.30
PLU 2 3.10 PLU 3 2.50 Subtotal 7.90 Discount -1.00 Total 6.90
Sale 2 PLU 1 2.30
PLU 2 3.10 PLU 2 3.10 Subtotal 8.50 Discount -1.00 Total 7.50
42
Set selling type (individual type)
It is assumed the following is programmed for a mix-match.
Promotion type: Amount discount Mix & match type: Individual type Discount amount: 1.00 PLU items: PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50) Trip level: 1 for PLU 1, 1 for PLU 2 and 2 for PLU 3
Sale 1 PLU 1 2.30
PLU 2 3.10 PLU 3 2.50 PLU 3 2.50 Subtotal 10.40 Discount -1.00 Total 9.40
Sale 2 PLU 1 2.30
PLU 2 3.10 PLU 2 3.10 PLU 3 2.50 Subtotal 11.00 Total 11.00 (Discount is not applied.)
Automatic modifier
If any modifier PLU is programmed for a promotion, modifier function is automatically realized without pressing a modifier key when the time conditions programmed for promotion are satisfied. For details of modifier PLUs, please refer to the “Modifier PLUs” section.
Happy hour
Each PLU can have a maximum of 20 happy hour prices (happy hour price #1 through #20). If any happy hour price number is programmed for a promotion, the happy hour price is automatically registered instead of normal price when the time conditions programmed for promotion are satisfied.
43
Link PLU entries
Operation is the same as that for normal PLU entries. When a link PLU is entered, the total amount of the linked PLUs is included and the label of the linked PLU is printed automatically. All PLUs, the link (parent) PLU as well as the linked PLUs, are subjected to VAT calculation. The percent calculation is in effect for the amount of the 1st-ranking PLU.
Programming
Link PLU: PLU 21(unit price 5.50) Linked PLUs: PLU 25(unit price: 2.85)/PLU 26(unit price: 2.00)/PLU 27(unit price:8.00)
Entry Receipt window
[PLU 21] PLU 21 5.50
[CASH] PLU 25 2.85
PLU 26 2.00
PLU 27 8.00
CASH 18.35
44
Combo meal entries
Operation is the same as that for normal PLU entries. When a combo meal is registered using a combo key such as HAMBURG SET, the items linked to the combo meal are all registered automatically. The sum of all adjusted prices for the combo entry becomes the combo meal price.
Adding to normal adjusted prices for a combo meal, up charge and reduced charge prices are available to enable large size and small size items registration.
NOTE
•With/Without entries are available during a combo meal entry. For the details, please refer to “With/ Without entries”.
It is assumed the following prices and texts are programmed for combo 1 key.
Key text of the combo 1 key: HAMBURG SET
Tied PLU Normal price/text Up charge price/text Reduced charge price/text
PLU 1 5.00/Hamburg 6.00/Hamburg Large 3.50/Hamburg Small
PLU 10 1.00/Potato 1.10/Potato Large 0.90/Potato Small
PLU 20 2.00/Soup 2.20/Soup Large 1.80/Soup Small
For normal registration: Touch the [HAMBURG SET].
HAMBURG SET 8.00 Hamburg Potato Soup
For up-charge registration: Touch the [HAMBURG SET] and the [UPSIZE] in this order.
HAMBURG SET 9.30 Hamburg Large Potato Large Soup Large
For reduced-charge registration: Touch the [HAMBURG SET] and the [RDSIZE] in this order.
HAMBURG SET 6.20 Hamburg Small Potato Small Soup Small
NOTE
When combo meal is registered, quantity totalizer of the combo PLU and amount totalizer of each PLU are updated.
45
Set PLU entries
Operation is the same as that for normal PLU entries. When a set PLU is entered, the items linked to the set PLU are all registered automatically. The sum of all adjusted prices for the set PLU are registered as the price.
NOTE
• Different from combo meal, only one price setting is available for tied PLUs. Therefore, always the same price is registered for the sales.
•With/Without entries are available during a set PLU entry. For the details, please refer to “With/ Without entries”.
Programming
• PLU programming PLU Item label Unit price Set PLU table number PLU 21 Hamburger set 1 PLU 25 Hamb 2.50 PLU 26 Fries 1.00 PLU 27 Coke 1.00
• Set PLU table 1 programming Linked PLU code Price
25 1.91 26 0.79 27 0.79
Entry Receipt window Note
[PLU 21] Hamburger set 3.49 1.91+0.79+0.79 [CASH] Hamb
Fries Coke CASH 3.49
46
With/Without entries
This function is used to add or delete tied PLU(s) to or from a combo/set PLU entered to allow a special request by a guest or to meet other situations, such as removing tomato from a dish in a restaurant. To realize this function, use the [WITH] key to add one of the tied PLUs to combo/set PLU, and the [WITHOUT] key to delete one of the tied PLUs to combo/set PLU.
Using the [WITH] key
1.
Enter a combo or set PLU.
2.
Select the combo or set PLU on the receipt window. The item will be highlighted.
3.
Touch the [WITH] key. The corresponding tied PLUs will be displayed.
4.
Enter a PLU to add.
Using the [WITHOUT] key
1.
Enter a combo or set PLU.
2.
Select the tied PLU to be removed. The item will be highlighted.
3.
Touch the [WITHOUT] key.
47
Condiment entries
Your terminal may be programmed for prompting condiment and preparatory instructions for a menu­item PLU.
When you select a menu-item PLU, a prompting message such as “HOWCOOK?” and a list of the “Condiment PLUs” will appear. You must specify one of the “Condiment PLUs” such as “without mustard” to meet a special order for the guest. In an example of the condiment table shown below, it is assumed that the condiment table no.1 is assigned to PLU code 21 (programmed text "STEAK") and table no. 4 is assigned to table no. 1 as the next table no. When you select the PLU code 21, the message “HOWCOOK?” will appear to prompt you to specify one of “RARE”, “MED.RARE”, and “WELLDONE”. If the guest chooses “RARE”, select it from the list. Then the next message “POTATO?” will appear to prompt you to specify one of “P.CHIPS”, “MASHED.P”, and “BAKED.P”. If the guest chooses “MASHED.P”, select it.
Here is an example of how to perform a condiment entry when your condiment table is as shown below.
Entry Message Receipt window
[STEAK] HOW COOK? STEAK 10.00
[RARE] POTATO? RARE
[BAKED.P] BAKED. P 0.50
Programming
PLU Item label Unit price Condiment table #1 PLU 21 STEAK 10.00 1
Condiment Condiment Next Linked PLU Item label Unit price table # text condiment # PLUs
1 HOW COOK? 4 PLU 22 RARE 0.00
PLU 23 MED.RARE 0.00 PLU 24 WELLDONE 0.00
4 POTATO? - PLU 30 P.CHIPS 0.60
PLU 31 MASHED.P 0.60 PLU 32 BAKED.P 0.50
NOTE
•Your POS terminal will continue to operate for the condiment entry until you finish the entire condiment entry programmed for the PLU. During the condiment entry, if you enter a normal PLU, which is not in the condiment table, an error message will appear.
• When number of compulsive entries is programmed either of 2 thru 9, its table shows repeatedly until accomplishment of a programmed times, then the next table will show.
• When the [NEXT COND.] key is touched, the entry skips to the next table which is programmed.
• When the [CANCEL] key is touched, its condiment entry is canceled.
• When you enter a PLU priced at "0.00" only the text will be printed on the receipt.
• No refund entry is possible for any condiment entries. When you perform a refund entry with a menu­item PLU and the condiment PLUs assigned to the menu-item PLU are automatically registered as a refund entry.
48
How to make multiple entries
For a multiplication entry for a condiment menu, the registration should be either of single or multiple entry methods. (Depending on programming)
Single entry method
Condiment items for a menu must be entered one by one as shown below.
Entry Message Receipt window Note
3 [STEAK] HOW COOK? For the first steak
[RARE] POTATO?
[BAKED.P] 1xSTEAK
RARE
BAKED. P
HOW COOK? For the second steak
[WELLDONE] POTATO?
[MASHED.P] 1xSTEAK
WELLDONE
MASHED. P
HOW COOK? For the third steak
[MED.RARE] POTATO?
[MASHED.P] 1xSTEAK
MED.RARE
MASHED. P
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Multiplication item entry
Condiment items can be entered by a condiment items by using multiplication entry.
Entry Message Receipt window Note
3 [STEAK] 1xSTEAK
1xSTEAK
1xSTEAK
HOW COOK?
2[RARE] 1xSTEAK
[WELLDONE] RARE
1xSTEAK
RARE
1xSTEAK
WELLDONE
POTATO?
2[BAKED.P] Selecting item
[ENTER] * 1xSTEAK
RARE
BAKED. P
1xSTEAK
RARE
BAKED. P
POTATO?
[MASHED.P] 1xSTEAK It is not necessary to select the
RARE last item.
BAKED. P
1xSTEAK
RARE
BAKED. P
1xSTEAK
WELLDONE
MASHED.P
* From the second condiment item, touch the [ENTER] key to continue selecting condiment items for
other guests.
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How condiment item prices are printed:
The price of each condiment item is either rolled-up to the condiment menu price or printed independently (depending on condiment table programming).
Programming
PLU Item label Unit price Condiment table #1 PLU 21 HAMB SET 6.50 1
Condiment Condiment Pricing Next Linked PLU Item label Unit price table # text condiment # PLU
1 POTATO? Added to Parent 4 PLU 30 P.CHIPS 0.50
PLU 31 MASHED.P 0.50 PLU 32 BAKED.P 0.50
4 SOUP? Individual - PLU 40 ONION SOUP 3.00
PLU 41 CORN SOUP 3.00
Entry Printing Note
[HAMB SET] 1 HAMB SET 7.00 Potato price is added. (6.50+0.50)
[BAKED.P] 1 BAKED.P Price is not printed.
[ONION SOUP] 1 ONION SOUP 3.00 Price is printed.
[CASH] CASH 10.00
Dessert feature
When a set meal including dessert(s) is ordered, the desserts may be ordered after finishing a main dish. In case a dummy dessert is included in a condiment tables for the set menu, you once enter dummy desserts and can enter desserts later as free items of charge.
Programming
PLU Item label Price Condiment table # PLU 21 TODAY’S SPECIAL 15.00 2 PLU 15 Cake 2.00 -
Condiment Next Dessert Linked PLU Item label Price table # condiment # function PLU
23 PLU 11 Onion Soup 0.00
PLU 12 Corn Soup 0.00 36 PLU 50 Dessert 0.00 6-Yes PLU 15 Cake 0.00
PLU 16 Ice cream 0.00
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Entry Receipt window Note
1 [TABLE #] Table selection
[TODAY'S SPECIAL] 1 TODAY'S SPECIAL 15.00 Condiment entry
[Onion Soup] 1 Onion Soup
[Dessert] 1 Dessert 2 dummy desserts are entered.
[TODAY'S SPECIAL] 1 TODAY'S SPECIAL 15.00
[Corn Soup] 1 Corn Soup
[Dessert] 1 Dessert
[NBAL] Temporary finalization
* For reorder
1 [TABLE #] 1 TODAY'S SPECIAL 15.00 Table recall
1 Onion Soup
1 Dessert
1 TODAY'S SPECIAL 15.00
1 Corn Soup
1 Dessert
Touch the line of Dessert 1 TODAY'S SPECIAL 15.00
1 Onion Soup
1 Dessert
1 TODAY'S SPECIAL 15.00
1 Corn Soup
1 Dessert
[Change Condiment] Condiment keys are displayed.
[Ice Cream] 1 TODAY'S SPECIAL 15.00
1 Onion Soup
1 Ice Cream Insetead of Dessert, Ice Cream
1 TODAY'S SPECIAL 15.00 is registered.
1 Corn Soup
1 Dessert
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Price shift by menu
The preset price of each PLU is changed automatically by preset hourly range for valid menu (e.g. morning time/lunch time etc.). The prices for the menu can also be changed manually be pressing the [MENU#] key. Your POS terminal provides a maximum of five prices (5 menus having different prices, one for general time zone, and others for special time zones).
To shift to the target price menu: Time zone number (1-4) ➞ [MENU#]
Department shift
This shift can change the preset department to which a PLU belongs temporarily. When the [DEPT SHIFT n] key is entered at the start of a transaction, the department codes to which all PLUs used in the transaction belong are changed to those which have been assigned to the [DEPT SHIFT n] key used.
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WASTE mode
This mode is used to throw away an article which has already been prepared and is no longer serviceable.
1.
Touch the [WASTE] key. The POS terminal will enter to the WASTE mode. (The trash can icon appears at the information/status window.)
2.
Enter items to be wasted. (Please refer to item registration section.)
3.
Touch the [WASTE] key again to quit the WASTE mode.
NOTE
• PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also allowed in this mode.
• When a WASTE mode transaction is finalized, the drawer does not open.
• The consecutive number is incremented every WASTE mode transaction.
• When the WASTE mode is activated by touching the [WASTE] key, the mode icon (trash can) is displayed.
• Condiment compulsory may be ignored depending on programming.
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PLU/EAN learning function
When you enter or scan an undefined code, you are required to enter its unit price and the associated department. The code, associated department and unit price entered are stored in the PLU/EAN file or the dynamic PLU/EAN file and used for future EAN sales entries.
1.
When an undefined code is scanned or entered, the message, “Undefined code” will appear, then the following window will be displayed.
2.
Enter the price, the associated dept. number, and the delete method.
• Delete method: Auto delete - The PLU will be automatically deleted when it is not registered in a programmed period of time.
3.
Touch [OK] to register.
NOTE
To cancel the registration, touch [Cancel].
NOTE
• When there is no capacity remained in the file, the data is not stored in the file.
• For the text for the PLU/EAN code, the text of its associated department is applied.
•You can use the PLU/EAN learning function in training mode.
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Price inquiry (view) function
You can use this function when you want to know the unit price of the PLU/EAN item during transaction. You can register the item, and also change the price temporally while the programmed unit price is not changed.
1.
Touch the [INQ] key.
2.
Enter a PLU/EAN code you want to know the price.
• Code entry:
PLU/EAN code ➞ [PLU/SUB]
• Direct PLU entry:
[Direct PLU key]
• Scanning an EAN code
3.
The key pad will appear, and the unit price will be displayed at the Price column.
4.
Execute one of the following options.
•Touch [CANCEL] to cancel the inquiring (view) mode (view only).
•Touch [ENTER] when you want to register the unit price of the PLU/EAN displayed.
• Enter a new price and touch [ENTER] to change the price temporally (Price override entry).
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Price change function
You can use this function when you need to change the unit price or associated department of a PLU/ EAN item.
There are two methods for change:
1. Price change mode
You can change the preset price and/or the associated department of a PLU/EAN item permanently.
2. Changing price during a transaction
When you find a wrong price and/or associated department upon transaction, you can correct them at the time of transaction. With the entry of new price and/or associated department, the preset price and/ or associated department is automatically changed to the new price and/or associated department. The changed price/associated department is valid until the operation for the End of the Day.
NOTE
• In case price change functiuon is prohibited for the item by programming, the warning message “Change Inhibited Product” will appear. Touch the [CL] key to cancel.
Price change mode
1.
Touch the [PRICE CHANGE] key.
2.
Enter an objective item.
• Code entry: ➞ PLU/EAN code ➞ [PLU/SUB]
• Direct PLU entry:
[Direct PLU key]
• Scanning an EAN code
3.
The key pad will appear, and the unit price and the associated department code will be displayed at the Price and Department# columns respectively.
4.
Execute one of the following options.
•Touch [Cancel] to cancel the price change mode.
• Enter a new price and/or associated department code, and touch [OK]. The new price and/or associated department code are registered.
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Changing price during a transaction
1.
Enter an objective item.
• Code entry: ➞ PLU/EAN code ➞ [PLU/SUB]
• Direct PLU entry:
[Direct PLU key]
• Scanning an EAN code
2.
If the PLU has a wrong price, touch the [PRICE CHANGE] key.
3.
The key pad will appear, and the unit price and the associated department code will be displayed at the Price and Department# columns respectively.
4.
Execute one of the following options.
•Touch [Cancel] to cancel the price change mode.
• Enter a new price and/or associated department number, and touch [OK] The new price and/ or associated department number are registered.
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Countdown items (86 item)
This function is suitable for the control of quantity restrictions on sales (e.g. special sales, control of a small stock, etc.).
The countdown value will be shown with text and/or icon of key. It is decreased by selling quantity at real time. If countdown value reaches to zero, the item cannot be sold depending on programming.
Creating new countdown items
1.
Touch the [COUNTDOWN] key. The countdown item list window will appear.
2.
Touch [NEW]. The ordinary key layout will be shown.
3.
Select the PLU subjected to a new countdown item. You can display a PLU list by looking up by name. The countdown item entry window will appear.
NOTE
• If the item entry is not prohibited when the value becomes zero by programming, the entry is kept allowed with the countdown of minus values.
• In case you set countdown value as zero in the following procedures, entries of the item is prohibited with the warning message “Out of stock”.
(example of countdown item icon)
Countdown value
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4.
Enter a quantity of the item, and touch [ENTER]. The item and stock number appear in the countdown item window.
5.
Repeat from step 2 to create another new countdown item, if necessary.
To finish the operation, touch [OK].
Modifying countdown values
1.
Touch the [COUNTDOWN] key.
2.
The countdown item list window will appear.
3.
Select a PLU to be modified and touch [Modify]. The countdown item entry window will appear.
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4.
Enter a new quantity of the item, and touch [ENTER]. The item and the new quantity appear in the countdown item window.
5.
Repeat from step 2 to modify another countdown item, if necessary.
To finish the operation, touch [OK].
Deleting countdown items
1.
Touch [COUNTDOWN] key.
2.
The countdown item list window will appears.
3.
Select a PLU to be deleted and touch [Delete]. The selected PLU will be deleted from the list.
4.
Repeat from step 2 to delete another new countdown item, if necessary.
To finish the operation, touch [OK].
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Recipe guidance
The [RECIPE] key allows employees to display recipes of sales items that have been selected on the display. For example a new bartender might use this option if he/she forgets or does not know how to prepare a drink. They can also print the recipe.
1.
Enter an objective PLU.
• Code entry: ➞ PLU/EAN code ➞ [PLU/SUB]
• Direct PLU entry:
[Direct PLU key]
• Scanning an EAN code
2.
Touch the line of the PLU displayed on the receipt window. The selected item will be highlighted.
3.
Touch the [RECIPE] key to display the recipe.
4.
Touch [PRINT] to print the recipe.
Touch [OK] to close the window.
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4
Display of Subtotal
Your POS terminal provides the following types of subtotals:
Subtotal
Touch the [SUBTOTAL] key at any point during a transaction. The sales subtotal including tax will appear in the receipt window.
Difference subtotal (Differ ST)
Touch the [DIFFER SBTL] key at any point during a transaction. When you touch it first, the subtotal of all entries which have been made is displayed and printed. If you touch it second, you will get the subtotal of entries which have been made after the first subtotal. Taxes are calculated each time you touch the [DIFF SBTL] key, and taxes and taxable subtotals are displayed and printed on the receipt.
NOTE
When the transaction of zero sales subtotal is finalized, the drawer will remain closed.
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5
Finalization of Transaction
The following types of media; cash, cheque and credit, can be used for the finalization of transaction, and the direct finalization and the amount tendering are available. When a customer gives the exact amount of money, you can finalize the transaction without entering tendered amount (direct finalization). When a customer gives a larger amount than the sales amount, or gives multiple media, such as cash and credit, you must finalize by entering the amount tendered.
Direct finalization
Touch a corresponding media key; [CASH n], [CHECK n] or [CREDIT n]. The sales amount appears on the operator and customer display. Also the drawer opens and the receipt is issued, if programmed.
NOTE
• The direct finalization of cash or cheque is disallowed after a short tendering operation.
• The direct charge function is allowed when its media is programmed for prohibited tendering.
• The direct check function is disallowed when the sales subtotal (full subtotal) is zero or negative.
Amount tendering
Enter the tendered amount, and touch a corresponding media key; [CASH n], [CHECK n] or [CREDIT n].
When the tendered amount is equal to or larger than the sales amount, the change due appears on the operator and customer display. Also the drawer opens and the receipt is issued, if programmed.
When the tendered amount is smaller, “DUE” is displayed at the bottom line of the receipt window. In case another registration is started under the short tender, the error message “Insufficient Payment Amount” appears on the operator and customer display. Touch [CL], and repeat the operation until the deficit becomes zero.
NOTE
• The credit tendering is allowed when its media is programmed for compulsive tendering.
• The amount tendering is disallowed when the sales subtotal (full subtotal) is zero or negative.
• The amount tendering for the partial payment (short tendering) may be allowed. (Depending on programming)
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6
Computation of VAT (Value Added Tax) /Tax
VAT/tax system
The POS terminal supports up to 10 different tax definitions. Your POS terminal provides percent rate tax calculation and tax amount entry method.
For the percent calculation, the following formula are applied for VAT or tax calculation on each taxable subtotal (taxable 1 through taxable 10).
Tax calculating equation: Tax amount = (taxable subtotal) x tax rate / 100 VAT calculating equation: Tax amount = (tax rate) x (taxable subtotal) / (100 + tax rate)
The rounding depends on programming.
Also automatic calculation (for percent rate calculation only) and manual calculation are applied for the system. The automatic calculation, at settlement, automatically calculates VAT/tax for taxable 1 through taxable 10 subtotals by using the corresponding programmed percentages. For manual calculation, please refer to the procedure below.
Manual calculation on the basis of the preset VAT/tax rates
[SBTL VAT]
Manual VAT rate entry using the numeric keys
VAT rate ➞ [SBTL VAT]
Manual VAT/tax amount entry using the numeric keys
VAT/tax amount ➞ [Manual TAX]
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If programmed, VAT/tax assignment is printed at the fixed right position of the amount on the receipt and bill as follows:
VAT1/tax1 - A VAT2/tax2 - B VAT3/tax3 - C VAT4/tax4 - D VAT5/tax5 - E VAT6/tax6 - F VAT7/tax7 - C VAT8/tax8 - D VAT9/tax9 - E VAT10/tax10 - F
When the multiple VAT/tax is assigned to a PLU, a smaller number of the VAT/tax will be printed.
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VAT shift entries
This feature is intended to shift the tax status of a particular item to another tax status. “VAT item shift” and “VAT transaction shift” are available to shift a tax status.
VAT item shift
The tax status of one item only is shifted. You can use one or more tax shift keys.
VAT transaction shift
Tax status of all sales items are shifted. By touching the [TAX SHIFT n] key during a transaction, you can shift tax status, and touching the key again, you can return to the normal status.
Automatic VAT shift operation
VAT shift operation may be activated automatically under the following situations:
• Automatic VAT shift by clerk The VAT shift is performed automatically by programmed VAT shift status for each clerk.
• Automatic VAT shift by media keys The VAT shift is performed automatically by programmed VAT shift status for each media.
• Automatic VAT shift by terminal The VAT shift is performed automatically by programmed VAT shift status for each terminal.
Manual VAT shift operation
For the manual VAT shift operation, take the following procedures:
For the VAT item shift, touch the [TAX SHIFT n] key to activate the VAT shift prior to entering of PLU/EAN concerned. For the VAT transaction shift, touch the [TAX SHIFT n] key at the end of a transaction.
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Return
When a returned item (normally an item that can be resold) is received, use the [RETURN] key. Make a return item registration after touching the [RETURN] key at any timing during the registration.
7
Auxiliary Entries
Refund
When a refund item (normally an item that cannot be resold) is received, use the [REFUND] key. Make a refund item registration after touching the [REFUND] key at any timing during the registration.
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Discount or Premium entries using a discount key
Your POS terminal allows you to deduct or add a certain amount less than a programmed upper limit from individual items and to a total amount.
NOTE
• Not all items allow discount/premium. The items subjected to discount/premium are limited by programming.
• Also not all clerks are allowed discount/premium operation.
• The upper limit of a discount/premium amount depends on programming.
Discount/Premium for items
1.
Make an item entry.
2.
Enter a discount/premium amount and touch a discount key ([(-)n]).
When you use the preset discount amount (if programmed), touch a discount key without entering a discount amount.
NOTE
•To make a discount/premium operation for an item already registered, touch the item subjected to the discount/premium first, then operate step 2 above.
BOGO (Buy one get one) entry
In case that the bogo entry is allowed for an item, the item will be automatically discounted when it is registered.
Discount/Premium for total amount
1.
Make item entries.
2.
Touch the [SBTL] key.
3.
Enter a discount/premium amount and touch a discount key ([(-)n]).
When you use the preset discount amount (if programmed), touch a discount key without entering a discount amount.
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Discount or Premium entries using a percent key
Your POS terminal can make percent calculations (discount and premium) with the use of percent keys ([% n]).
NOTE
• Not all items allow discount/premium. The items subjected to discount/premium are limited by programming.
Also not all clerks are allowed discount/premium operation.
• The upper limit of a percent rate depends on programming.
Discount/Premium for items
1.
Make an item entry.
2.
Enter a percent rate for discount/premium and touch a percent key ([(%)n]).
When you use the preset percent rate (if programmed), touch a percent key without entering a percent rate.
NOTE
•To make a discount/premium operation for an item already registered, touch the item subjected to the discount/premium first, then operate step 2 above.
Discount/Premium for total amount
1.
Make item entries.
2.
Touch the [SBTL] key.
3.
Enter a percent rate for discount/premium and touch a percent key ([(%)n]).
When you use the preset percent rate (if programmed), touch a percent key without entering a percent rate.
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Group discount/premium
Your POS terminal gives you group discount/premium method. Items belonging to a discount/premium group are subjected to discount/premium, and discount/premium is performed according to the programmed percentage. Use the following procedure for group discount/premium operation.
Group discount
1.
Enter a group discount number and touch the [GROUP DSC#] key.
NOTE
Group discount/premium may be performed automatically at finalization depending on programming.
Group discount shift
By using the [GD SFT#], you can shift a discount group number. Enter a group number and touch the [GD SFT#] key before starting target item entries.
Checking subtotal of items subjected to group discount
Enter a group number and touch the [GD SFT#] key and the [SBTL] key in this order. The window appears.
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8
Payment Treatment
Handling tips
Your POS terminal provides tip-in, tip-editing, tip-transfer and tip-paid functions for treating tips. Read though this section for handling tips.
Tip-in entries
Your POS terminal allows entries of tips that your guests give to clerks in cash or other media (cheque or credit). Also depending on programming, over-tendered amount may be automatically received as a tip. The tip-in entry assumes that it is carried out in the following system:
•Tip paid by a guest to a clerk is entered in the POS terminal by tip entry, and the restaurant pays the tip amount to the clerk later in cash.
•Tip amount entry to the POS terminal is normally performed by a clerk.
The entry is allowed before payment operation is performed. After the tip entry is performed, item entry is not allowed. The transaction operation must be finalized by payment operation. Two types of tip, cash tip and non-cash (credit or cheque) tip, are not allowed to be mixed in entry during one transaction operation.
Cash tip entry
In a transaction in which cash tip entry is made, when payment operation is started, the process is as follows: Cash tender (which may be foreign money) is compulsory until total cash tender exceeds or equals to cash tip amount. Then, cheque (or credit) tender operation is allowed.
Non-cash tip entry
In a transaction in which non-cash tip entry is made, when payment operation is started, the process is as follows: Cheque (or credit) tender is compulsory until total cheque (or credit) tender exceeds or equals to non­cash tip amount. Then, cash tender operation is allowed.
Cash tip entry
Tip amount ➞ [CASH TIP IN]
Non-cash tip entry
Tip amount ➞ [NON-CASH TIP IN]
NOTE
• If the tip entered exceeds the HALO amount, your POS terminal requests a confirmation of the tip amount.
• When the tip totalizer exceeds the HALO amount, your POS terminal show the special indicator.
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Tip editing
This function is used for entering tip amounts after finalizing a guest check transaction. This function is available when the guest check transaction is finalized in credit tender, and also when the tip is paid in credit tender. The transaction number or bill number which is issued when the [SRVC] or [FINAL] key is touched in guest check entry must be used in order to identify the guest to edit or add tip amount. For the operation, touch the [EDIT TIP] key. When the display prompt appears, enter the bill number or transaction number and tip amount. In case that the payment was done by multiple credit cards, the window to specify the target credit type for which the tip editing should be done will be displayed after entering the bill number or transaction number.
Tip paid entries
This operation is used when tips that guests have paid by using credit card are paid to respective clerks in cash. To perform a tip paid entry, make sure the target clerk is assigned, and touch the [TIP PAID] key. The clerk currently assigned is subjected to the tip payment.
NOTE
When the tip amount remains unchanged in Individual Server Resetting, the tip paid function is automatically executed and tip receipt is issued to the report printer prior to report printing.
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Tip transfer
This function is used to transfer tip amount from one clerk to another to share a tip with others. All or a part of tip amount can be transferred to another clerk.
1.
Make sure the clerk whose the tip should be shared is logged-on.
2.
Touch the [TIP TRANSFER] key to display a tip transfer window.
3.
Select an employee to whom the tip is transferred, then enter the tip amount to be shared and touch [ENTER] for each cash and non-cash tip. After the entries, touch [OK].
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Currency exchange
Your POS terminal allows payment entries in a foreign currency (totally nine different foreign currencies are available.) Pressing an exchange key creates a subtotal in foreign currency. Cash ([CASH 1] or [CASH 2]) alone can be handled after currency exchange.
1.
Touch the [EX n] key. The sales amount will appear in foreign currency at the receipt window.
2.
Enter an amount tendered in foreign currency, and touch a cash key. The finalization operation is performed.
If you receive the exact amount, directly touch a cash key. To cancel the operation, touch [CL] key.
NOTE
• When the amount tendered is short, its equivalent in deficit is shown in domestic currency.
• Change amount will be displayed in domestic currency.
• Credit and cheque tendering for exchange 1 may be available when EURO status is B or C. For details of EURO status, please refer to “EURO Migration Function”.
Case of opening foreign currency drawer:
• At the timing of issuing receipt after tendering exchange amount.
• At the timing of issuing X/Z report (included CCD)
• The Exchange drawer open function is executed. When the EXCHANGE(n) key is touched simply out of transaction, the foreign currency drawer is opened.
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Received-on-Account (RA) entry
Received-on-account entry is available in the following two methods depending on programming:
• Cash-only entry; cash is only available.
• Mixed entry; mixed entries of cash, cheque and credit are available. Discount/premium using [% n] or [(-) n] key is available once on the mixed entry.
Cash-only entry
1.
Enter RA amount (max. 8 digits, varies depending on HALO programming) and touch a RA ([RA n]) key.
Mixed entry
1.
Enter RA amount (max. 8 digits, varies depending on HALO programming) and touch a RA key.
To cancel, touch the [-] key.
2.
Make a discount/premium entry if necessary: Enter a discount/premium rate/amount if necessary, and touch a [% n] or [(-) n] key.
3.
Make a media key finalization operation: Enter an amount and touch a media key ([CASHn], [CHECKn], [CREDITn]).
4.
Repeat the step 3 until the amount reaches to RA amount.
If an amount entry is omitted, the remained amount is registered, and the transaction will finalize.
NOTE
RA entry is not allowed during other operation, such as a sales entry.
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Paid-out (PO) entry
Paid-out entry is available in the following two methods depending on programming:
• Cash-only entry; cash is only available.
• Mixed entry; mixed entries of cash, cheque and credit are available.
Cash-only entry
1.
Enter PO amount (max. 8 digits, varies depending on HALO programming) and touch a PO ([PO n]) key.
Mixed entry
1.
Touch a PO key.
2.
Enter a PO amount (max. 8 digits, varies depending on HALO programming).
3.
Touch the corresponding media key ([CASHn], [CHECKn], [CREDITn]).
4.
Repeat steps 2 and 3 if necessary.
5.
To finish PO entry, touch the PO key touched in step 1 again.
NOTE
PO entry is not allowed during other operation, such as a sales entry.
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No sale (exchange)
To open the drawer without any sales entry, use a cash key or the [Nosale] key depending on programming.
Transferring cash
This function is used to change cash sales amount for credit or cheque sales amount. For example, you can use this function in the following situation: You finalize a transaction by cash to issue a bill to show the guest, and the guest pays by credit. Then you can use this function by changing the cash sale to a credit sale.
Amount ➞ [CASH TRANS] ➞ [CHECK n] or [CREDIT n]
NOTE
• The totalizers of cash, cheque and credit sales are corrected accordingly.
Cashing a cheque
To cash a cheque, follow the procedure below. Availability of this function depends on the corresponding programming.
Amount ➞ [CHECK n]
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VIP sales
This function is used for transactions for important guests. Your POS terminal goes to the VIP sale mode when the [VIP n] key is touched at the beginning of transaction. In the VIP sale mode, the items which are preset as VIP sale available can be registered and the amount is reduced to zero. The VIP sale mode is canceled automatically upon completion of the transaction entries.
[VIP n] ➞ item entries ➞ finalization
Service charge
When the payment operation is made for sales registrations, the service charge amount may be automatically calculated and printed according to the programming settings.
When a service charge is involved in the payment amount, you can remove the service charge or can change the service charge rate, if necessary. Touch the [W/O SERVICE] key to remove, and enter a new rate or amount and touch the [SVC OVERRIDE] key to change to the rate or amount.
Gratuity
Calculation
When the payment operation is made for sales registrations, the gratuity amount obtained based on the programmed percent rate or amount may be automatically calculated. You can program a tax status for gratuity.
Exemption
Your POS terminal allows you to exempt a customer from the gratuity by touching the [W/O GRATUITY] key prior to a payment operation.
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9
Text Entries
Free text entries
Free text can be printed on a remote printer by entering a free text code. You can print a preset free text by direct key entry, text code entry and text list entry, or enter free text during registration by open entry, while the method are preprogrammed. Free texts can be printed together with single item entry or multiplication item entry.
Depending on programming, printing method varies as follows:
Printing method Individual free text: Printing occurs in accordance with KP assignment (KP n or all KPs)
Individual free text is printed on the top of KP or bottom of KP.
Free text for item: Printing occurs in accordance with item or sort group assignment.
In case of free text for item (Free text: Free text 1)
Direct key entry:
Quantity ➞ [TEXTn] ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞”).
Text code entry:
Quantity ➞ [(X)] ➞ Text code ➞ [TEXT#] ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
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Text list entry:
(FREE TEXT list window appears)
Quantity ➞ [(X)] ➞ [TEXT#] ➞ Select a target text ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
Open entry:
(FREE TEXT window appears)
Quantity ➞ [TEXT n] ➞ Enter or change text and touch [OK] .
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
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Address entries
The name and address of a guest can be entered during a transaction. The name and address of the guest are printed on a bill.
1.
Press the [NAME/ADDR] key. The ADDRESS ENTRY window will be displayed.
2.
Enter the address and name of the guest, and touch [OK].
To cancel the entry, touch [CANCEL].
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10
Correction
Item void using the [-] key
The [-] key allows you to void items. The last item, past items and printed items can be voided.
To void an item:
1.
Touch the line of an item to be voided. The selected item will be highlighted.
2.
Touch the [-] key. The item will be voided.
In case of multiple number of quantity are registered for the item, the quantity will be decreased by one every time you touch the [-] key. To void multiple quantity, you can enter the number and touch the [-] key.
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To void multiple items:
1.
Touch the lines of items to be voided. The selected items will be highlighted.
2.
Touch the [-] key. The items will be voided.
2.
Touch the [-] key. The item will be voided.
To void printed item
1.
Touch the line of an item to be voided. The selected item will be highlighted.
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Check/Subtotal void
In order to cancel all of the items registered, perform a check void. In case of you open a table for the guest, perform a check void immediately after re-opening the table. Under the table control, in order to cancel only newly entered items after re-opening a check, perform a subtotal void.
Check void: In order to void all items
Under the table control, firstly open the table.
1.
Touch the subtotal area of the check to be voided.
2.
Touch the [CHECK VOID] key. Confirmation message will be appear.
3.
Touch the [Yes] to void the check.
To cancel the check void, press the [NO].
Subtotal void: In order to void a registration of item(s) after re-opening a table
1.
Touch the subtotal area of the check including items to be voided.
2.
Touch the [-] key.
PLU 1-3 are canceled (subtotal void).
All items are canceled (check void).
PLU 4-6 are canceled (subtotal void).
New order
PLU 1 PLU 2 PLU 3 [NBAL]/[FINAL]
Reorder
PLU 4 PLU 5 PLU 6 CASH
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Changing quantity using the [+] key
The [+] key allows you to add quantity of registered items. The last item, past items and printed items can be added.
To add an item
1.
Touch the line of an item to be added. The selected item will be highlighted.
2.
Touch the [+] key. Quantity one is added to the item.
To add multiple quantity, you can enter the number and touch the [+] key.
To add multiple items
1.
Touch the lines of items to be added. The selected items will be highlighted.
2.
Touch the [+] key. Quantity one is added to each of the selected items.
To add printed item
1.
Touch the line of an item to be added. The selected item will be highlighted.
2.
Touch the [+] key. The same item is newly registered.
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Correction after finalizing a transaction - Void mode
When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by using the [-] key), enter the void mode by touching the [VOID mode] key, and repeat the entries that are recorded on an incorrect receipt. Your POS terminal automatically returns to the normal mode when a valid finalization key is operated.
NOTE
You cannot enter the void mode during a transaction.
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Customer Management
Your POS terminal can provide customer management functions. To enable the customer management function, you have three options:
• Entering the customer code assigned to a customer
• Swiping a customer card
• Scanning a barcode (customer code)
You can enter the customer code at any point during a transaction.
After a customer code entry, following operations only are allowed:
• Item registration
• Payment
• Received-on-account
• No sale
• Subtotal void
For new customers
Normally customer information (name, code and address) are previously set by the programming. However, you can enter a new customer information during transaction using customer learning function. Use the following procedure.
1.
Touch the [CUST] key, the following window will appear.
You can directly enter a customer code and touch the [CUST] code to display the following window. Go to step 3.
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3.
Enter the customer’s name and address, then touch [OK].
4.
Make item entries.
NOTE
When entering a wrong customer code, you can cancel the operation by following two methods.
• When no item is registered: Touch the [Nosale] key.
• When an item is registered: Operate “subtotal void”.
2.
Enter a customer code (max. 13 digits), swipe a customer card or scan a barcode(should be 13 digits EAN code/flag code 08). The following window will appear.
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To recall a customer information by entering the customer code
1.
Touch the [CUST] key. The customer code entry window will appear.
2.
Enter a customer code, swipe a customer card or scan a barcode. The customer name will appear on the receipt window (bottom line).
3.
Make item entries.
NOTE
When entering a wrong customer code, you can cancel the operation by following two methods.
• When no item is registered: Touch the [Nosale] key.
• When an item is registered: Operate “subtotal void”.
To recall a customer information by looking up by name
1.
Touch the [CUST] key. The customer code entry window will appear.
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2.
Touch [Enter] without entering any code. The following window will appear.
3.
Enter the name (the first name in case of David Brown) of a customer, and touch [OK]. The customer list will appear.
4.
Select a target customer, and touch [Enter] to start item registration for the customer.
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12
Guest Control
Your POS terminal manages guests using tables. A group of tables are viewed and managed as a room, and a group of rooms are controlled by a revenue center. Transaction data is consolidated by each revenue center. You can view the tables in a room on the graphical table layout screen. Touch the [TABLE LAYOUT] key to display a table layout screen.
NOTE
The default room displayed may vary depending on clerks, and also tables that can be managed may be limited depending on clerks, since tables that a clerk is in charge of may vary. Depending on programming, the sections you are in charge of may be displayed using a specific color.
Room-1
Indoor
Room-2 Teras
Revenue Center-2 Bar
Revenue Center-1 Dining
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General overview for guest control
Floor planning
Allocating clerks to time zone and sections, or make a change
Table setting
Displaying a room where the tables you are in charge are included
• Checking table reservation status / Reserving a table for a guest
• Joining tables
• Changing smoking/non-smoking status
• Changing table availability Searching a suitable table for guests using automatic search function Using a waiting list
Guest management
Opening a table for guests to receive orders, that is, to make item registration
• Using the graphical table layout screen
• Entering table number
• Using the table list
• Using migration operation Temporally closing a guest check Reopening a guest check for receiving reorder Making a finalization operation Payment control before receiving payment (finalization operation)
• Receiving deposit
• Refund deposit
• Separating bill
• Remerging separated bills
• Check number change
• Recalling data of closed tables to receive additional order or make corrections. For clerks,
• Transferring open tables in charge to another clerks
• Using table alert function
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Floor planning
Each clerk should be assigned to a time zone (work time) and sections (a group of tables in an area). For example, it is assumed that your POS terminal is programmed so that 2 clerks works at daytime. Basically those settings may be done by the POS server, while you can change the setting at your POS terminal. Please follow the procedure shown below for actual setting. When an end-of-day operation is performed, all settings done on your POS terminal may be reset depending on programming.
1.
Touch the [FLOOR PLAN] key. The list of floor plans will appear.
2.
Touch the target plan. The clerk assignment screen will appear.
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4.
Select clerks to be assigned and touch [OK].
5.
Repeat the steps 3 and 4 if necessary.
6.
Touch [OK] after the selection. You will return to the screen in step 2. Touch [Exit] to finish.
Changing a clerk in charge of a section using the [SECTION] key
To change a clerk assigned to a section to other clerk, for example in case that the assigned clerk is off sick, you can use the [SECTION] key to display the clerk assignment screen directly. On the screen, follow the steps from the step 3 shown above to change a clerk.
3.
Touch [Assign] of a target section. The clerk list will appear.
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Table setting
Your POS terminal manages guests using tables. Normally table icons and auxiliary icons on the graphical table layout screen are used to give information about tables such as smoking/non-smoking and reservation status, and also information about guests themselves such as number of a guest group, what stages (appetizer, main dish, dessert, etc.) are they in.
How to look at table icon on the graphical layout screen
Each table has a number of available seats, number of checks and number of guests, and depending on programming, either of the following two type is displayed as an icon. Also some other status of tables, such as smoking/non-smoking status can be checked by the corresponding icons as listed below.
Type 1: Showing number of available seats (when the table is free) or number of checks (when the table is in use.)
Type 2: Showing number of available seats (when the table is free) or number of checks and number of guests (when the table is in use.)
• Smoking/Non-smoking icon
Each table may have smoking/non-smoking icon.
Table #
Number of checks
(Table in use)(Free table)
Table #
Number of available seats
(Free table)
Table # Number of available
seats
(Table in use)
Table # Number of checks /
number of guests
• Table availability
In case that a table cannot be used, the use of the table can be prohibited by showing an icon.
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• Reservation status
Reservation status may be indicated by an icon.
• Stages of a table
Each table may have seven stages depending how services are progressed; free, order not open, appetizer, main dish, dessert, payment and cleaning. The stages are indicated by changing the color of the table (colors of frame and inside of the frame). The relation of stages and table colors depends on the programming.
Example
Color may change
• Table-join icon
Each table can be joined to another one, and this status is indicated by a link line.
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How to control a table layout screen
Based on the table status, you can control tables using the following functions:
Zooming the table layout screen
You can zoom any position of the table layout screen you want to enlarge. That screen will be enlarged 4 times focusing on that position.
Touch an area (other than a table) to be enlarged, then touch the [ZOOM] key. Touch the [ZOOM] key again to cancel the zooming. The screen will return its original size.
Joining tables
When a table is joined to another, you can control the joined table on the table layout screen. There are two method to join tables depending on programming as shown below. After joining tables, the table will be in open status; ready to accept orders.
In the touch only mode:
To join a table to another for the first time: [JOIN] ➞ Table ➞ Table
To join a new table to a joined table: [JOIN] ➞ New table ➞ Joined table
To release joined table: [JOIN] ➞ Joined table to be released
In the touch and order mode:
To join a table to another for the first time: Table
[JOIN] ➞ Table
To join a new table to a joined table: New table ➞ [JOIN] ➞ Joined table
To release joined table: Joined table to be released ➞ [JOIN]
Prohibiting use of tables (Table availability)
Touch the [AVAILABILITY] key and touch the table you want to prohibit using. To cancel the prohibited status, make the same operation. The operation toggles the status of table availability.
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Changing smoking/non-smoking status
You can change the smoking/non-smoking status of a table.
1.
Touch the [SMOKING] key.
2.
Touch the table you want to change the status. The status will be automatically changed to the another one.
Managing table reservation
You can check reservation status by opening the reservation window by touching [RESERVATION]. Also you can enlist a guest in the reservation list and edit reservation status for enlisted guests. Depending on programming, a reserved guest information may appear on the display to alert you the guest will be coming soon. The name and address of the guests on the reservation list are printed on his or her bill.
Enlisting a new guest in the reservation list
1.
Touch the [RESERVATION] key. The reservation list will appear on the display.
2.
Touch [New]. The graphical table layout screen will appear.
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3.
Touch the target table to be reserved. The reservation window where the details are entered will appear.
4.
Enter the information of the guest; reservation date, time(hour/minute), number of guests (guest number) and name, and also address and phone number if necessary. After entering necessary information, touch [OK]. The reservation list will appear again.
5.
To exit from the reservation window, touch [Exit]. The graphical table layout screen will appear.
6.
Make sure that the table reservation you newly entered is correct.
Table newly reserved
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