Sharp UP-X300 Instruction Manual
POS TERMINAL
MODEL
UP
FRONT END INSTRUCTION MANUAL
-X300
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model UP-X300. This UP-X300
POS terminal operation manual explains the operation procedure of UP-X300 which is used as a
terminal in the POS system.
Please read this manual carefully before operating your machine in order to gain full understanding.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
For handling the hardware, please read the SHARP POS Terminal Model UP-X300 HARDWARE
manual.
Handling precautions, parts names and functions are included in the hardware manual.
1
CONTENTS
INTRODUCTION································································································································ 1
CONTENTS ······································································································································· 2
SYSTEM CONFIGURATION ·············································································································6
Peripherals connectable ································································································ 6
Printer sharing ··············································································································· 6
Multilingual remote printer ····························································································· 6
Receipt ON/OFF function ······························································································ 6
1 Prior to Operating the POS Terminal ···················································································· 7
How to use the touch panel ···································································································· 7
Operator display screen configuration ···················································································· 8
Screen transition ············································································································ 8
Screens·························································································································· 9
Areas configuring screens ··························································································· 12
Viewing the customer display (option) ·················································································· 17
Screen save mode ················································································································17
Adjusting backlight brightness ······························································································ 17
Key list (excepting item and combo keys) ············································································ 18
2 Prior to Making Item Entries ································································································ 22
General operation flow for daily registration ········································································· 22
Error Warning ······················································································································· 23
Clerk sign-on/sign-off operation ···························································································· 25
Sign-on operation ········································································································ 25
Sign-off operation ········································································································ 26
Message for clerk (Electronic mail function) ································································ 26
Special password ········································································································ 27
Reason code ··············································································································· 27
Starting cash memory ··········································································································· 28
3 Item Entries ··························································································································· 29
Single item entries ················································································································ 29
Direct PLU entries········································································································ 29
PLU code entries ········································································································· 29
EAN entries·················································································································· 30
Searching objective PLUs by names ··········································································· 30
Repeat entries ······················································································································ 31
Repeat round entries ············································································································32
Multiplication entries ············································································································· 33
Direct PLU entries········································································································ 33
PLU code entries ········································································································· 33
EAN entries·················································································································· 34
Using PLU name search function ················································································ 34
Split-pricing entries ··············································································································· 35
Direct PLU entries········································································································ 35
PLU code entries ········································································································· 36
EAN entries·················································································································· 36
Using PLU name search function ················································································ 36
Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries ········································· 37
SICS entries················································································································· 37
SIF entries ··················································································································· 37
Scale entries ························································································································· 38
Manual scale entries ···································································································· 38
Auto scale entries ········································································································ 38
2
Non-turnover sales ··············································································································· 39
PLU Menu entries ················································································································· 39
Modifier PLUs ······················································································································· 40
Promotion Function··············································································································· 41
Mix and match function ································································································ 41
Automatic modifier ······································································································· 42
Happy hour ·················································································································· 42
Link PLU entries ··················································································································· 43
Combo meal entries··············································································································44
Set PLU entries····················································································································· 45
With/Without entries·············································································································· 46
Condiment entries ················································································································· 47
How to make multiple entries ······················································································ 48
How condiment item prices are printed: ······································································ 50
Dessert feature ············································································································ 51
Price shift by menu ··············································································································· 52
Department shift ··················································································································· 52
WASTE mode ······················································································································· 53
PLU/EAN learning function ··································································································· 54
Price inquiry (view) function ·································································································· 55
Price change function ···········································································································56
Countdown items (86 item) ··································································································· 58
Recipe guidance ··················································································································· 61
4 Display of Subtotal ··············································································································· 62
Subtotal ························································································································62
Difference subtotal (Differ ST) ····················································································· 62
5 Finalization of Transaction··································································································· 63
Direct finalization ········································································································· 63
Amount tendering ········································································································ 63
6 Computation of VAT (Value Added Tax) /Tax ······································································ 64
VAT/tax system ····················································································································· 64
VAT shift entries ···················································································································· 66
7 Auxiliary Entries ···················································································································· 67
Refund ·································································································································· 67
Return ··································································································································· 67
Discount or Premium entries using a discount key ······························································· 68
Discount/Premium for items ························································································ 68
BOGO entry ················································································································· 68
Discount/Premium for total amount ············································································· 68
Discount or Premium entries using a percent key ································································ 69
Discount/Premium for items ························································································ 69
Discount/Premium for total amount ············································································· 69
Group discount/premium ······································································································ 70
Group discount ············································································································ 70
Group discount shift ····································································································· 70
8 Payment Treatment ··············································································································· 71
Handling tips ························································································································· 71
Tip-in entries ················································································································ 71
Tip editing ···················································································································· 72
Tip paid entries ············································································································ 72
Tip transfer··················································································································· 73
Currency exchange···············································································································74
Received-on-Account (RA) entry ·························································································· 75
3
Paid-out (PO) entry ··············································································································· 76
No sale (exchange) ··············································································································· 77
Transferring cash ·················································································································· 77
Cashing a cheque ················································································································· 77
Service charge ······················································································································ 78
VIP sales ······························································································································· 78
Gratuity ································································································································· 78
9Text Entries ···························································································································· 79
Free text entries ···················································································································· 79
Address entries ····················································································································· 81
10 Correction ······························································································································ 82
Item void using the [-] key ·····································································································82
Check/Subtotal void ·············································································································· 84
Changing quantity using the [+] key ····················································································· 85
Correction after finalizing a transaction - Void mode ···························································· 86
11 Customer Management ········································································································ 87
12 Guest Control ························································································································ 91
General overview for guest control ······················································································· 92
Floor planning ······················································································································· 93
Table setting ·························································································································· 95
How to look at table icon on the graphical layout screen ············································ 95
How to control a table layout screen ··········································································· 97
How to change a room ······························································································ 100
Searching a suitable table for guests using automatic table search function ····················· 101
Managing the waiting list ···································································································· 102
Modifying the waiting list ···························································································· 103
Managing guests ················································································································ 104
Opening a table on the graphical table layout screen to receive a new order
and reorder ················································································································ 104
Opening a table by entering table number ································································ 106
Opening a table in use on the open table list ···························································· 107
Changing a table to be served on the registration screen ········································· 108
Changing check number ···························································································· 109
Entering a number of guests manually ······································································ 110
Closing a table temporally ························································································· 110
Closing a table - Finalizing a guest check ································································· 110
Table alert ·················································································································· 110
Transaction migration ································································································ 111
Deposit entries ···················································································································· 112
Bill totalizing/Bill transfer ····································································································· 113
Bill totalizing/Bill transfer in the same room ······························································· 113
Bill totalizing/Bill transfer over a room ······································································· 114
Bill separating ····················································································································· 116
How to operate the B.S. screen ················································································· 116
Transferring an item··································································································· 117
Splitting multiple items ······························································································· 118
Splitting an item ········································································································· 119
Splitting a check by specified amount of money ························································ 120
Splitting a check by a number of a group ·································································· 121
Remerging split checks (bills) ···················································································· 122
Direct payment in a BS screen ·················································································· 122
Transferring open tables (guest checks) to another clerk··················································· 123
Recalling data of closed tables(guest checks) ···································································· 124
4
13 Employee Function ············································································································· 125
Employee log-on/log off ······································································································ 125
Employee’s working time recording ···················································································· 127
Time-in operation ······································································································· 127
Break-in operation ····································································································· 128
Break-out operation ··································································································· 129
Time-out operation····································································································· 130
Editing employee’s time record ··························································································· 131
Sales for employees ··········································································································· 134
Supervisor clerk ·················································································································· 135
Overlapped clerk entry········································································································ 136
Remote automatic clerk sign-off ················································································ 136
14 Special Printing Function ··································································································· 137
After transaction receipt/Copy receipt printing- Receipt printer ·········································· 137
Validation printing - Slip printer ··························································································· 137
Check printing (CHEQUE EURO and English check) - Slip printer ···································· 138
CHEQUE EURO ········································································································ 138
English cheque ·········································································································· 138
Printer rerouting ·················································································································· 139
Electronic journal ················································································································ 140
Journal printing - Journal printer ························································································· 140
Receipt printing on a remote printer ··················································································· 141
Sort shift function ·······································································································141
Hold and go function ·································································································· 141
Receipt printing style shift function ····················································································· 142
Printing bills ························································································································ 143
Guest check copy ··············································································································· 145
Entertainment bill ················································································································ 146
15 Macro Key Entries ··············································································································· 147
16 Training Function ················································································································ 148
Bill void function ·················································································································· 148
17 Compulsory Cash/Cheque Declaration ············································································ 149
18 Close Session (EOS) ·········································································································· 150
19 Terminal Programming ······································································································· 151
Downloading POS programming data ················································································ 151
Changing programming settings ························································································· 152
Programming list ········································································································ 152
Changing tare ············································································································ 152
20 Reading (X) and Resetting (Z) of Daily Sales Totals ························································ 154
21 Receipts Printed on the Remote Printer ··········································································· 158
Type of Receipts ················································································································· 158
Addition receipt type ·································································································· 158
Single/double receipt type ························································································· 159
Addition + single receipt type ····················································································· 159
Double addition receipt type ······················································································ 160
Double (addition + single) receipt type ······································································ 160
5
SYSTEM CONFIGURATION
Your POS terminal may be connected to a server (POS server) and other POS terminals unless your
POS terminal is used as a stand-alone POS terminal. Also, various peripherals such as a printer,
barcode scanner and magnet card reader may be connected with your POS terminal. Please refer to
the following list for the peripherals connectable with your POS terminal. For the applicable peripheral
models, please contact your authorized SHARP dealer.
■ Peripherals connectable
Line display
Magnetic card reader
Drawer
POS printer
Scale
Barcode scanner
Kitchen video monitor*
Coin dispenser*
Drink dispenser*
CCTV*
EFT*
PMS*
MEU
Keyboard
Mouse
* Peripherals available in some countries only
■ Printer sharing
Generally it is not necessary for each POS terminal to have a bill printer, receipt printer, report printer
journal printer and/or remote printer (kitchen printer). Multiple POS terminals can share those printers
using the network.
■ Multilingual remote printer
For a remote printer, each item can have three kinds of texts; standard text, second language text and
bit map text. Therefore, item text may vary depending on programming.
■ Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt function. To disable
receipt printing, press the [RCPT] key.
6
1
Prior to Operating the POS
Terminal
How to use the touch panel
The operator display of the POS terminal is a touch panel. So, the operations can be performed by
touching the panel (keys, items, buttons, etc. on the screen) of the operator display.
To touch the panel, use your finger or a stylus. Never apply excessive force when touching the display
and never use any sharp-pointed objects including your fingernails on the display.
In order to display another window or to scroll to another window, touch an arrow as shown in the
example below.
To scroll up
To scroll down
To display the
previous bar
To display the
previous window
To display the
next window
To display the
next key window
7
Operator display screen configuration
Your POS terminal provides five kinds of screens for the operator display, and each screen consists of
some areas. In this section, general information about the screens and areas are provided.
However, please note that since each screen can be created for your specific use, screens
including area layout, area size, key name, key layout, key size, etc. shown in this manual are all
examples. For the keys available on the POS terminal there is a list in the key section. For the
samples in this manual, the default captions on the key list are used. Please refer to the key list
section for details.
■ Screen transition
Your POS terminal has various kinds of screen, and they can transit as follows:
Tu r ning ON / [CLK#]/[EMP#]
Log-on:
Initial screen for
log-in
Employee code
Log-off: [EXIT]
[EMPLOYEE#]
➞
Job menu screen
Sign-on:
Clerk code
[CLK#]
➞
*
Graphical
table layput
screen
Ta ble list screen
* Depending on programmnig, a graphical table layout screen or a registration
screen appears.
Ta ble selection (
[ORDER] )
➞
[JOB MENU]
Registration
screen
1
2
3
[SCREEN#]
To change screen
8
■ Screens
The POS terminal provides the following four kinds of screens to execute various functions. The details
of each part of each screen is described in the subsequent section.
Initial screen
The screen that is displayed when you turn on the POS terminal and when you make a sign-off
operation.
Information/
status area
Scroll message
window area
Numeric key pad
NOTE
Wall paper can be displayed if it is set.
Job entry menu screen
The screen that contains a variety of special functions such as time-in, time-out for employees. The
screen can be accessed by touching the [JOB MENU] key or when an employee’s log-on operation is
performed.
Information/
status area
Job menu key
windows
9
Table layout screen
The screen to access tables for guest checks. Graphical table layout screen and open table list belong
to this screen. You can go to the graphical table layout screen by sign-on operation or by touching the
[TABLE LAYOUT] key, and the open table list by touching the [TABLE LIST] key.
Information/
status area
Graphical table
layout window
Function key
window
Graphical table layout screen
10
Open table list
Registration screen
The screen for item registration, payment and other functions.
You can go to a registration screen by executing a sign-on operation or by touching the [ORDER] key.
Information/
status area
Key window
Receipt window
Key window
Key window
Multiple numbers of the registration screens can exist on your POS terminal, and can be accessed by
entering a number and touching the [SCREEN #] key.
An item window may be changed automatically according to the preset time zones, such as lunch time
and dinner time. The window can also be changed manually by entering a target menu number and
touching the [MENU#] key.
11
■ Areas configuring screens
Information/Status window
This area displays information and status such as date, time, clerk name and mode.
Date/Time/Clerk name Time zone/Room info. Screen name
Registration information area
On this area, the following information icons will appear when the corresponding condition is satisfied.
Tax shift
Department shift
Receipt shift (Blank) Normal
Mode info. (Blank) Normal registration mode
Sentinel information (Blank) Normal
HALO for tip (Blank) Normal
(In case of Tax shift 1)
(In case of Dept. shift 1)
Shifted
Void mode
Waste mode
Sentinel message
Exceed HALO amount
Registration information area
No stock (Blank) Normal
No stock
Receipt ON/OFF status (Blank) ON
OFF
Network status
Network status is indicated in different background colors at the information/status window:
• Black: Normal
• Orange: POS server Down
• Deep pink: Backup server Down
• Red: Backup server Down/Cannot communicate with all the terminals (indicated at POS
server).
POS server/Backup server Down (indicated at POS terminals)
12
Scroll message window
This area displays scroll messages for terminals, clerks and customers. Under the clerk sign-off status,
the scroll message for a terminal may appear, when a clerk is signed-on, a scroll message for the clerk
may appear.
Item key window
Sales items are displayed in the window. By touching an item key, the item can be registered. In case
of menu keys, the subsequent menus or the menu list will be displayed. In case of condiment keys,
condiment items will be displayed. The details are described in each section.
Normal key window
Numeric key window, job-menu window, function key window, menu window, PLU menu window, etc,
are made up of keys to make all kinds of operations.
Key names can be changed freely by programming.
NOTE
When your POS terminal requires numeric data, a window containing numeric key pad will automatically
appear. In this case, you must enter the data on this key pad.
13
Receipt window
The receipt window appears only on registration screens.
Table # key Check # key
Previous
check key
Multiplication info. and other info.
during registration operation are
displayed at the bottom line.
Next check key
Item area - quantity, item name and
amount are displayed.
Slider
Separation line - previous order and
new order may be separated with the
line (depending on programming).
Total area
Receipt window expand function
Previously ordered items in guest check may be summarized, but it is possible to view the detail of the
items by touching the [EXPAND] key.
14
Pop-up window
When data entry is required to execute the function you selected by touching a key, for example, when
you touch the [NAME/ADDR] key to enter the name and address of a guest, a pop-up window will
appear automatically. Enter the necessary information using the keyboard or keypad appeared, and/or
or select (touch) an option when options are listed.
To cancel the operation (close the window without setting), touch the [Cancel] or [Exit] (varies
depending on a pop-up window).
The white column is selected for data
Data entry
entry. To select other column, touch
the column.
Options
Touch an option for the selection.
Down arrow key
Touch the arrow, the pull-down menu
will appear.
Abbreviation used on the pop-up window
ESC Escape key
BS Back space key
CL Clear key
Ins Insert key
Del Delete key
up Up arrow key
It Left arrow key
dn Down arrow key
rt Right arrow key
Pgup Page up key
Pgdown Page down key
15
Table layout window
The table layout window has graphical table layout and table list window, which appear on the table
layout screen only.
Graphical table layout window
16
Open table list window
Viewing the customer display (option)
The UP-X300 has no standard customer display. However, the pole type or integrated type customer
display can be attached. On the customer display, sales item, price, payment information and
messages for customer may be displayed. The message is scrolled from the right to left on the display.
Screen save mode
To save the electrical power or the display’s life, your POS terminal is provided with a screen save
function. Your POS terminal goes into the screen save mode when the POS terminal is left idle for an
extended period of time. To exit the screen save mode, touch any key. If programmed, a secret code
entry window may appear to prompt a start-up secret code.
Adjusting backlight brightness
You can adjust backlight brightness of your POS terminal and also make the setting if the backlight is
turned off when the machine goes into the screen save mode. Touch the [Back Light] key, the following
window will open.
Move the slider to the left to make the screen darker, or to the right to make lighter, To turn off the
backlight automatically in the screen save mode, check the Auto Off check box.
To complete the settings, touch [OK].
17
Key list (except item and combo keys)
Caption (default) Function
0 thru 9 Used to enter a numeric data. (0 thru 9)
00 Used to enter a numeric data. (00)
000 Used to enter a numeric data. (000)
1/2 Used to enter a 1/2
. Used to enter a fractional part.
CL Used to clear the entered data (amounts/rates/parameters,
→
CANCEL Used to cancel your current operation or menu or return to
ENTER Used to select item/menu or entered data.
(X) Used to enter quantity.
TABLE LAYOUT Goes to the table layout screen.
TABLE LIST Goes to the open table list screen.
ORDER Goes to the default registration screen.
JOB MENU Goes to the job menu screen.
ROOM# Goes to a selected room.
SCREEN# Goes to a selected screen.
MENU# Goes to selected time zone
EXPAND Changes registration window display.
➡
➡
➡
➡ Goes to the following page.
ZOOM Enlarges a table layout.
REPORT Goes to sales report printing.
EOS Performs end of session.
JOIN Joins a table to another table.
AVAILABILITY Makes a table available/unavailable (toggle key).
RESERVATION Makes table reservation.
NAME/ADDR Changes a guest name/address.
WAITING Displays the waiting list.
GUEST Finds a table suitable for number of a group of guests. / Enters
FLOOR PLAN Sets a floor plan.
SECTION Sets employee for each section.
SMOKING Smoking status(smoking/non-smoking) key
PLU/SUB Specifies a PLU code entered.
PLU Name Searches PLU item by name.
SCALE Allows a scale entry.
OPEN TARE Allows tare weight entry.
Modifier n Uses a modifier PLU instead of normal PLU.
UPSIZE Changes a combo meal to a large size.
RDSIZE Changes a combo meal to a small size.
etc.) and the error state.
Used as a backspace key.
previous menu.
Goes to the previous page.
a number of guests.
18
Caption (default) Function
WITH Adds a tied PLU for combo or set PLU.
WITHOUT Deletes a tied PLU from a combo or set PLU.
NEXT COND. Goes to next condiment without setting current condiment.
CHG COND. Changes a condiment (for dessert feature).
WASTE Goes to the waste mode.
REPEAT ROUND Allows reorder of the previous items for a table.
Dept Shift n Changes a department code temporarily.
INQ Inquires the unit price of an item.
PRICE CHANGE Changes the price of an item.
COUNTDOWN Warns short stock (86 item).
RECIPE Displays a recipe.
TABLE # Opens a table by entering a table number.
TABLE LIST Displays open table window.
NBAL Finalize a transaction temporarily without calculating VAT/tax.
Final Finalize a transaction temporarily with the calculation of VAT/
tax.
Deposit(+) Allows a deposit entry for a guest.
Deposit(-) Allows a deposit refund.
B.T. IN Allows bill transfer/totalizing in a room.
B.T. OVER Allows bill transfer/totalizing over rooms.
B.S. Opens bill separate window.
SPLIT VALUE Allows B.S. split by value.
SPLIT NUMBER Allows B.S. split by number.
REMERGE Remerges split bills.
TRANSFER Allows table transfer from a clerk.
RECALL Recalls the closed table list.
RECALL # Recalls a closed table.
[+] Allows item correction (addition) and repeat entries.
[-] Allows item correction (deletion).
CHECK VOID Allows subtotal void.
VOID MODE Enters the void mode.
REFUND Allows a refund entry.
RETURN Allows a return entry.
(-) n Allows discount by entering an amount.
% n Allows discount by entering a rate.
GROUP DSC# Allows group discount.
GD SFT # Allows group discount shift.
TEXT # Allows the free text entry by specifying a number.
Text n (Free text key text) Allows the free text entry.
RA n Allows received on account entry.
PO n Allows paid out entry.
Nosale Allows no sale.
W/O SERVICE Cancels service charge.
SVC OVERRIDE Change a rate of service charge.
W/O GRATUITY Cancels gratuity.
19
Caption (default) Function
CASH TIP In Allows tip entry by cash.
Non Cash TIP In Allows tip entry by check/charge.
Tip Paid Allows payment of tip to an employee.
EDIT TIP Allows to edit tip amount.
Tip Transfer Allows tip transfer/split.
MDSE SBTL (For US tax system)
SBTL Obtains a subtotal.
TAX n SBTL (For US tax system)
TAX SHIFT(Tax Shift n) Allows a tax shift.
DIFF SBTL Obtains difference subtotal.
TAX (For US tax system)
Subtotal VAT Calculates VAT/tax.
M-TAX (For US tax system)
EX n Allows finalization by a foreign currency.
Cash n Allows cash n finalization.
Check n Allows check n finalization.
Charge n (Credit n) Allows credit n finalization.
Cash Transfer Allows a cash transfer to check or credit.
Hotel Transfer Allows a hotel transfer.
GC BALANCE Allows gift card balance.
EXIT Allows to log off.
EMPLOYEE # Allows to enter an employee number.
CLK n Allows a clerk code entry.
CLK # Allows to enter a clerk number.
TIME IN Allows employees time-in operation.
TIME OUT Allows employees time-out operation.
BREAK IN Allows employees break-in operation (salary is not paid during
break in).
PAID BRK IN Allows employees break-in operation (salary is paid during
break in).
BREAK OUT Allows employee break-out operation.
TIME EDIT Allows time edit for employees.
BAL Allows to check balance for employee sales.
EMPL SALES Allows sales for employees.
Emp. Charge Allows charge sales for employees.
Cust. Charge Allows charge sales for customers.
RCPT Allows a receipt print.
RCPT SW Allows a receipt print on/off.
VP Allows a validation print.
CHECK PRINT Allows a check print.
SORT SHIFT Allows a sort shift.
KP HOLD Allows to hold a menu order to remote printer.
KP GO Allows to release a held menu order to remote printer.
RCP SF Allows a receipt shift.
20
Caption (default) Function
BILL Allows to print a bill.
G.C.RCPT Allows to print a guest check receipt.
G.C. COPY Allows a guest check copy.
E.BILL Allows to print a entertainment bill.
C.BILL Allows to print a cumulated bill.
MACRO# Executes a macro key entry.
MACRO n (macro name) Executes the macro entry.
SCM+ Allows a stored cash memory addition entry.
SCM- Allows a stored cash memory subtraction entry.
VIP n Allows a VIP sale.
CUST Allows a customer entry.
CHANGE TARE Allows to change tares.
UPDATE Used to update the programming settings.
Open Store Opens your store (Terminal).
Close Store Closes your store (Terminal).
EJ Clear Clears EJ memory.
T-log Clear Clears T-Log memory.
Lock Clear Clears terminals Z CCD error.
Back Light Used to adjust backlight brightness.
HELP Used to open HELP.
OS SHUTDOWN Used to terminate the terminals.
BACKOFFICE Used to execute Back Office.
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2
Prior to Making Item Entries
General operation flow for daily registration
1.
Checking connection of peripherals and printer paper
Make sure that all peripherals are connected securely.
Also make sure that all printers in your system have adequate paper rolls.
For more information about the peripherals and applicable paper rolls for printers, please refer
to the corresponding printer manual.
2.
Turn on your POS terminal. Please refer to the UPX300 HARDWARE manual.
If programmed, the latest programming setting are automatically downloaded.
3.
Make your sign-on operation. Each employee needs to make his or her sign-on operation.
Please refer to page 25.
4.
Download programming settings, if necessary. Please refer to page 151.
5.
Make a float (SCM) operation, if necessary. Please refer to page 28.
6.
Change programming setting, if necessary.
•Tares
7.
Make settings for countdown items and receipt guides, if necessary.
8.
Make table settings, if necessary.
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Error Warning
When an error occurs on your POS terminal, an error message will appear on the operator display. For
displayed error messages, there are two options: Error messages are displayed with the [OK] key,
touching the [OK] key makes the message clear. Another option is that an error message disappears
automatically.
When an error occurs relating to open EFT transaction, master down or the similar conditions related to
communication control of external devices, the corresponding error message reappears in regular
intervals until the problem is resolved.
In the following examples, your POS terminal will go into an error state accompanied with a warning
beep and the error message on the display. Clear the error state by touching the [OK] key and take the
proper action.
• When you make an error in key operation:
Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit:
Check to see if the entered amount is correct. If it is correct, contact your manager.
• When an including-tax subtotal exceeds eight digits:
Delete the subtotal by touching the [CL] key and touch a media key to finalize the transaction.
Drawer open alarm
When a specified time has elapsed with the drawer opened, an alarm buzzer sounds to warn the
operator to close the drawer. When the operator closes the drawer, the buzzer will stop.
Memory full warning
When the memory capacity becomes low, the warning message “Insufficient Memory Please call your
supplier” will appear. Click [OK] to close the window. Then please call your supplier.
You can continue operation even after the warning message is displayed until the following memory full
error is displayed.
Memory full error
When the memory capacity becomes full, the error message “Insufficient Memory. Please call your
supplier.” with full memory name (memory full/object store full/CF full) will appear. Click [OK] to close
the window. Then please call your supplier immediately.
Registration operation is prohibited after the error message is displayed. Make a finalization operation,
if necessary.
• When T-Log/EJ/Closed Transaction memory gets full
Depending on programming, registration operation is prohibited. Make a finalization operation, if
necessary.
In case you can continue registration operation, the new data of registration will be abandon.
In case the T-Log/EJ gets full at your server system, you cannot continue registration operation.
In all cases, please call your manager.
• When GLU/Customer/Employee Sales memory gets full
The registration is prohibited. Please call your manager.
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• When Drink Dispenser Missoperation memory gets full
The registration of drink dispenser debit is prohibited. Please call your manager.
• When Reg Buffer gets full
The registration is prohibited. Please call your manager.
• When PLU memory gets full
The registration is prohibited. Please call your manager.
Emergency lock clear
You can clear the following lock status manually. When a lock status occurs, please refer to the
following procedure:
Open store Making the terminal “open store” status.
Procedure:
Close store Making the terminal “close store” status.
Procedure: ➞ [Close Store]
EJ clear Clearing the EJ memory, and clearing EJ memory full error.
Procedure: ➞ [EJ Clear]
T-Log clear Clearing the T-Log memory, and clearing T-Log memory full error.
Procedure: ➞ [T-log Clear]
➞
[Open Store]
Terminal Z CCD Clearing Terminal Z CCD error.
lock clear Procedure: ➞ [Lock Clear]
When POS server is down
When your POS server is down, your POS terminal will display the window to select [Retry] or
[Shutdown]. Select either option.
You cannot operate your POS terminal until your POS server is recovered.
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Clerk sign-on/sign-off operation
■ Sign-on operation
Prior to item entry, the clerk will be compelled to enter his or her assigned clerk code. However, this
may not be necessary if the POS terminal has been programmed for the clerk code entry as redesignation mode.
NOTE
Your POS terminal provides three systems for the sign-on/off operation; clerk code entry, contactless
clerk key and WMF clerk key systems.
Clerk code entry system: Clerks can be assigned by entering his or her clerk code in advance.
Clerk direct key system: Clerks can be assigned by touching his or her direct clerk key.
Contactless clerk key system: Clerks can be assigned by setting corresponding contactless clerk keys.
Any registration cannot be performed unless a contactless clerk key is
set.
WMF clerk key system: Clerks can be assigned by inserting WMF clerk keys. (Continental
Europe only)
(Clerk code entry system)
1.
Enter your clerk code, and touch [CLK#] or insert or set your clerk key.
In case of code entry
2.
Enter your password, if necessary.
3.
Enter the drawer number you use, if necessary.
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■ Sign-off operation
A signed-on clerk may be automatically signed off after finalizing a transaction. If not, the clerk should
make a sign-off operation when he or she finish his or her operation. Use the following procedure.
If another clerk is signed on while a clerk is signed on, the latter will automatically be signed off, unless
the overlapped clerk entry is allowed. For details of overlapped clerk function please refer to the
overlapped clerk entry section.
Touch the [CLK #] key, your POS terminal will go to a sign-on status waiting for other clerk code entry.
Or remove your clerk key.
■ Message for clerk (Electronic mail function)
When a clerk got a mail, the following window will appear.
Touch [Open], a message window will appear.
To close the window, touch [Cancel].
To delete the message, touch [Delete].
To print the message, touch [Print].
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■ Special password
When you make an operation, you may be required to enter the special password to execute the
operation.
In this case the password entry window will appear automatically. Enter the special password, and
touch [Enter] key.
■ Reason code
When you make some operations, you may be required to enter a reason code to execute the
operation.
In this case the reason code entry window will appear automatically. Select the reason code, or select
[OPEN CODE] to enter the code directly.
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Starting cash memory
You may be required to enter the float amount (starting cash memory) in the drawer before starting
entry operations. The amount should be discriminated from the sales amount when reports are
generated, or in case of cash/cheque declaration is compulsory (please refer to CCD section for
details), that amount should be omitted from the total amount of money for cash/cheque declaration.
When the amount entry is compulsory, you cannot start item entries unless you make the entry.
Use the [SCM+] key to add an amount, and the [SCM-] key to deduct an amount.
1.
Touch the [SCM+] or [SCM-] key. The SCM+ or SCM- window appear.
2.
Enter a SCM value with a kind of tender.
NOTE
Any entry cannot be made so that the SCM total is negative.
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3
Item Entries
Single item entries
■ Direct PLU entries
Only preset entry is allowed:
➞
[Direct PLU key]
Only open entry is allowed:
➞
Unit price ➞ [Direct PLU key]
➞
[Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞
[Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞
[Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry)
NOTE
• Unit price: Within the programmed HALO/LALO
•You can display preset unit price during sales operation. For operation details, please refer to “Price
inquiry (view) function”.
■ PLU code entries
Only preset entry is allowed:
➞
PLU code ➞ [PLU/SUB]
Only open entry is allowed:
➞
PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞ PLU code ➞
NOTE
• When PLUs for which the unit price has been programmed as zero are entered, only the sales
quantity is added.
•You can display preset unit price during sales operation. For operation details, please refer to “Price
inquiry (view) function”.
[PLU/SUB] ➞
(Key pad appears) ➞
Unit price➞ [ENTER]
(For open price entry)
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