Sharp UP-820N User Manual [es]
TERMINAL POS
MODELO
UP-820N
MANUAL DE INSTRUCCIONES
CAUTION:
The socket-outlet shall be installed near the equipment and shall be easily accessible.
VORSICHT:
Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein.
ATTENTION:
La prise de courant murale devra être installée à proximité de l’équipement et devra être facilement
accessible.
AVISO:
El tomacorriente debe estar instalado cerca del equipo y debe quedar bien accesible.
VARNING:
Det matande vägguttaget skall placeras nära apparaten och vara lätt åtkomligt.
LET OP:
Het stopcontact dient in de buurt van de kassa en gemakkelijk toegangbaar te zijn.
CAUTION:
For a complete electrical disconnection pull out the mains plug.
VORSICHT:
Zur vollständigen elektrischen Trennung vom Netz den Netzstecker ziehen.
ATTENTION:
Pour obtenir une mise hors-circuit totale, débrancher la prise de courant secteur.
AVISO:
Para una desconexión eléctrica completa, desenchufar el enchufe de tomacorriente.
VARNING:
För att helt koppla från strömmen, dra ut stickproppen.
LET OP:
Trek de stekker uit het stopcontact indien u de stroom geheel wilt uitschakelen.
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Warnung
Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen
verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.
Avertissement
Ceci est un produit de Classe A. Dans un environnement domestique ce produit risque de provoquer une
interférence radio, auquel cas l’utilisateur sera obligé d’observer les mesures adéquates.
Advertencia
Este es un producto de la clase A. En un ambiente doméstico es posible que este producto cause
radiointerferencia. En este caso se solicita al usuario que tome medidas adecuadas.
INTRODUCCION
Muchas gracias por la adquisición del Terminal SHARP POS modelo UP-820N. Lea atentamente este
manual antes de poner en funcionamiento su máquina con el fin de comprender bien todas las funciones y
características. Guarde este manual para poderlo consultar en el futuro. Le ayudará a solucionar cualquier
problema de la operación.
IMPORTANTE
• Instale su terminal POS en un lugar en el que no quede sujeto a radiación solar directa, cambios
anormales de la temperatura, alta humedad ni expuesto al agua, y manténgalo apartado del calor y
las fuentes magnéticas.
La instalación en tales lugares puede causar daños en la caja exterior y en los componentes eléctricos.
• El terminal POS no debe operarse teniendo las manos mojadas.
El agua podría infiltrarse al interior del terminal POS y causar averías en los componentes.
• No aplique presión excesiva en el visualizador.
No emplee objetos puntiagudos sobre el visualizador.
El visualizador de cristal líquido (LCD) puede dañarse con facilidad.
• Cuando limpie el terminal POS, emplee un paño seco y suave. No utilice nunca solventes tales
como bencina ni disolvente.
El empleo de estos productos químicos podría causar el descolorido o el deterioro de la caja exterior.
• La superficie de la pantalla puede ensuciarse y acumular polvo con el tiempo.
Frote con cuidado la superficie de la pantalla con un paño suave que se haya humedecido en una
solución de detergente poco concentrada y que se haya escurrido bien.
• El terminal POS puede enchufarse en cualquier toma de corriente normal (tensión oficial
(nominal)).
Es posible que otros aparatos eléctricos conectados al mismo circuito eléctrico causen mal
funcionamiento del terminal POS.
• Si el terminal POS funciona anormalmente, llame a su distribuidor SHARP autorizado para que
realice el servicio y no intente reparar el terminal POS usted mismo.
• Para desconectar por completo la alimentación eléctrica, se debe desenchufar el cable de
alimentación de CA del tomacorriente de pared.
• No desconecte nunca periféricos del terminal POS mientras el terminal POS permanezca
enchufado al tomacorriente de CA.
PRECAUCION
Este terminal POS tiene un circuito de protección de la memoria incorporado que funciona con una batería
recargable. Como se sabe, todas las baterías se descargan con el tiempo aunque no se utilicen. Por lo
tanto, para asegurar una carga inicial adecuada en el circuito de protección y para evitar posibles pérdidas
de memoria durante la instalación, recomendamos cargar cada unidad durante un período de 24 a 48 horas
antes de su empleo por el cliente.
Con el fin de cargar la batería, la máquina debe estar enchufada y su interruptor de la alimentación debe
estar en la posición “ON”. Esta precaución de recarga puede evitar innecesarias llamadas iniciales al
personal de servicio.
1
2
INDICE
INTRODUCCION············································································································································1
IMPORTANTE················································································································································1
PRECAUCION ···············································································································································1
INDICE ···························································································································································2
1. Nomenclatura y funciones····················································································································8
Vista exterior············································································································································8
Vista frontal·····································································································································8
Vista posterior·································································································································8
Impresora·················································································································································9
Conector RS232/Ranura de tarjeta SD ·································································································10
Abertura de la cubierta del conector RS232·················································································10
Abertura de la cubierta de la ranura de tarjeta SD ·······································································10
Teclado ··················································································································································10
Inserción de la lámina del teclado ································································································10
Disposición del teclado estándar··································································································11
Teclas opcionales·························································································································12
Texto de teclas predeterminado en el visualizador ······································································15
Llaves de dependiente···························································································································17
Visualizador ···········································································································································18
Visualizador para el operador (panel táctil) ··················································································18
Visualizador para el cliente (tipo emergente) ···············································································20
Ajuste del visualizador (visualizador para el operador) ································································20
Modo de conservación de pantalla·······························································································20
2. Selección de un modo de operación ·································································································21
Modos de operacón ·······························································································································21
Selección de modo ································································································································22
Selección de un modo ··················································································································22
Retorno a la ventana de selección de modo ················································································22
3. Recibos·················································································································································23
Recibo de muestra de la impresora incorporada···················································································23
Recibo para impresoras remotas (KP#1 - KP#9) ··················································································24
Tipos de recibos ···························································································································24
Función de recibo clasificado ················································································································27
4. Antes de los registros ·························································································································29
Preparativos para los registros ··············································································································29
Rollos de papel de recibos y de registro diario·············································································29
Función ON/OFF (de emisión/no emisión) de recibos ·································································29
Asignación de dependiente ··········································································································29
Avisos de error·······································································································································30
Selección de artículos desde el menú ···································································································31
Registro del importe en metálico inicial en la memoria ·········································································33
5. Registros ··············································································································································34
Registros de artículos ····························································································································34
Registros de un solo artículo ········································································································34
Registros repetidos·······················································································································36
Registros con multiplicación ·········································································································36
Registros con precios divididos ····································································································38
Registros de multiplicación sucesiva····························································································39
Registros de venta en metálico de un solo artículo (SICS)/finalización de un solo artículo
(SIF)··············································································································································40
Registros de balanza····················································································································41
Ventas sin ingresos ······················································································································43
Registros especiales para PLU/EAN ·····································································································44
Función de promoción ··················································································································44
Registros de enlace de PLU/EAN ································································································46
Función de aprendizaje de EAN···································································································46
Conversión de EAN/ITF a PLU·····································································································47
Función de solicitud (verificación) de información de PLU/EAN ··················································48
Función de cambio de precios de EAN ························································································49
Registros de PLU/EAN de platos combinados ·············································································50
Con/sin registro ····························································································································51
Registros de menú de PLU ··········································································································51
Cambio de nivel de PLU (para PLU directas)···············································································52
Cambio de nivel de precios ··········································································································54
Registros de condimentos (para PLU) ·························································································55
Registros de pintas·······················································································································57
Tiempo de oferta ··························································································································57
Registros de cajas ························································································································58
Visualización de subtotales ···················································································································60
Subtotal ········································································································································60
Subtotal de diferencia (Differ ST) ·································································································60
Finalización de una transacción ············································································································61
Importe recibido en metálico o cheque·························································································61
Importe recibido mixto (cheque + metálico)··················································································62
Ventas en metálico o cheque que no requieren el registro del importe recibido··························62
Ventas a crédito····························································································································62
Ventas con importe recibido mixto (importe recibido en metálico o cheque + importe
recibido a crédito) ·························································································································63
Cómputo del IVA (Impuesto al Valor Añadido)/Impuestos ····································································64
Sistema de IVA/impuestos ···········································································································64
Registros de cambio del IVA ········································································································65
Cuentas de clientes (GLU) ····················································································································66
Sistema de codificación de cliente (GLU)·····················································································66
Registros de depósitos ·················································································································67
Transferencia de salida o entrada de cuentas de cliente (transferencia de entrada/salida) ········68
Impresión de facturas ···················································································································69
Lectura de GLU intermedia ··········································································································70
Totalización de factura/transferencia de factura···········································································70
Separación de facturas·················································································································71
Migración de una transacción·······································································································75
Llamada de GLU ··························································································································75
Sistemas de pedidos ·····························································································································76
Pedido por adelantado del cliente ································································································76
Pedido por adelantado del cliente a crédito ·················································································78
Máscaras de pedido de artículos··································································································80
Registros auxiliares ·······························································································································81
Cálculos de porcentajes (incremento o descuento) ·····································································81
Registros de descuentos ··············································································································81
Registros de devoluciones ···········································································································82
Registros de retornos ···················································································································82
Impresión de números de código de no suma ·············································································83
Impresión de texto libre ················································································································83
Tratamiento de pagos····························································································································84
Registros de propinas···················································································································84
Cambio de moneda extranjera ·····································································································85
Registros de recibido a cuenta ·····································································································86
Registros de pagos·······················································································································87
Sin ventas (cambios) ····················································································································88
Transferencia en metálico ············································································································88
Cambio de cheque a metálico ······································································································89
3
4
Recargo por el servicio·················································································································89
Ventas VIP····································································································································89
Administración de clientes ·····················································································································90
Operaciones básicas ····················································································································91
Búsqueda de registros de clientes por nombre ············································································92
Impresión de nombres y direcciones en recibos/facturas ····························································93
Impresión de facturas de clientes·································································································94
Función de empleados ··························································································································95
Registro de entrada de dependiente/administrador ·····································································95
Registro del tiempo de trabajo de los empleados ········································································96
Cambio de tandas de trabajo de los empleados ··········································································99
Administración de las relaciones con los clientes················································································100
Grupos de descuentos ···············································································································100
Puntos de bonificación ···············································································································101
Modo de sobras (WASTE)···················································································································102
Modo de entrenamiento (TRAINING) ··································································································103
Dependiente supervisor·······················································································································104
Registro de dependiente sobrepuesto·································································································105
6. Correcciones······································································································································106
Corrección del último registro (cancelación directa)············································································106
Corrección del registro siguiente al último o anterior (cancelación indirecta)······································107
Cancelación del subtotal······················································································································108
Corrección de registros incorrectos no manipulados por la función de cancelación directa o
indirecta o cancelación de subtotal······································································································108
7. Función de impresión especial ········································································································109
Impresión de copia de recibo···············································································································109
Copia de cuenta de cliente ·················································································································110
Función de impresión de validación ····································································································110
Impresión de códigos de barras ··········································································································111
Factura de espectáculos······················································································································112
8. Modo del administrador ····················································································································113
Entrada al modo del administrador······································································································113
Anulación de registros ·························································································································113
Registros de propinas pagadas ···········································································································114
Registro de facturas/cancelación de facturas······················································································114
Corrección después de finalizar una transacción ················································································115
9. Lectura (X) y reposición (Z) de totales de ventas···········································································116
Cómo sacar un informe X1/Z1 o X2/Z2 ······················································································116
Informe rápido ···························································································································116
Declaración obligatoria de metálico/cheques (CCD) ···········································································120
10.Borrado de EAN y cliente sin acceso ······························································································121
11.Antes de la programación ················································································································122
Disposición del teclado de programación ····························································································122
Modo de programación de caracteres alfanuméricos··········································································123
Empleo de teclas de caracteres en el teclado············································································123
Introducción de códigos de caracteres·······················································································124
12.Programación ····································································································································125
Instrucciones básicas ··························································································································125
Pantalla de programación···········································································································125
Ejemplo de programación···········································································································126
Programación de artículos···················································································································128
Secciones ···································································································································129
PLU/EAN ····································································································································131
EAN dinámico·····························································································································133
Margen de PLU ··························································································································134
Tiempo de oferta ························································································································134
Tecla del menú de PLU ··············································································································135
Platos combinados ·····················································································································136
Tabla de PLU/EAN de enlace·····································································································136
Tabla de condimentos de PLU ···································································································137
Tabla de promoción (tipo global/individual) ················································································139
Tabla de cajas ····························································································································141
Tabla de conversión de EAN a PLU···························································································142
Tabla de conversión de ITF a PLU·····························································································142
Formato de código de EAN de no PLU ······················································································143
Código de publicaciones (para EAN) ·························································································144
Tabla de balanza ························································································································144
Existencias de PLU/EAN ············································································································145
Borrado de EAN ·························································································································145
Programación de teclas directas ·········································································································146
Teclas directas ···························································································································146
Programación funcional ·······················································································································147
Tecla de descuento (
!a (
) ··································································································147
Tecla de porcentajes (
¡a ª
) ································································································148
Tecla de descuento de grupos (
La a
) ·················································································148
Comisiones·································································································································149
Funciones misceláneas (depósito, RA (recibido a cuenta), PO (pagado), propina, metálico
en el cajón y cambio de cheque)································································································149
Recargo por el servicio···············································································································150
Puntos de bonificación ···············································································································151
Programación de teclas de forma de pago··························································································152
Tecla de metálico ·······················································································································152
Tecla de cheque (
ha Ò
) ·······································································································153
Tecla de crédito (
Óa Œ
) ········································································································154
Cambio de cheque a metálico ····································································································155
Tecla de cargo····························································································································155
Moneda extranjera (cajón de moneda extranjera y teclas de cambio de moneda
extranjera
,a +
)···················································································································156
Dinero en moneda extranjera ·····································································································157
Programación de texto/dependiente en entrenamiento·······································································158
Programación de texto·························································································································158
Texto de función ·························································································································159
Texto de grupo de secciones ·····································································································161
Texto de grupo de PLU ··············································································································161
Texto de grupo horario de PLU ··································································································162
Texto de información de PLU ·····································································································162
Programación de personal···················································································································163
Dependiente ·······························································································································164
Cajero ········································································································································166
Administrador ·····························································································································167
Empleado ···································································································································168
Tabla de ubicación de tareas ·····································································································169
Cambio de tandas de trabajo ·····································································································169
Llave electrónica de dependiente ······························································································170
Prohibición de la llave electrónica de dependiente ···································································171
Programación de terminal····················································································································172
Ajuste de la fecha/hora ························································································································173
Fecha/hora ·································································································································173
Selección de características opcionales······························································································173
Prohibición de función ···············································································································174
Selección de función 1 ···············································································································176
Selección de función 2 ···············································································································177
Selección de impresión 1 ···········································································································178
5
Selección de impresión 2 ···········································································································179
EURO ·········································································································································181
Programación de informes···················································································································182
Salto de ceros·····························································································································182
Formato de informe general ·······································································································183
Formato de informe de transacciones ························································································184
Formato de informe de dependientes ························································································186
Informe horario ···························································································································187
Informe apilado···························································································································188
Programación de mensajes ·················································································································191
Membrete del recibo···················································································································192
Texto libre···································································································································192
Texto de impresión de validación ·······························································································192
Texto de fichas ···························································································································193
Pie de página de ficha ················································································································193
Nombre de la persona que paga ································································································193
Mensaje para la factura de espectáculos ···················································································193
Mensaje de desplazamiento para un visualizador de barra ·······················································194
Programación de las teclas de función································································································195
Tecla de menú de funciones ······································································································196
Tecla de función ·························································································································198
Lista de teclas de menú de funciones ························································································199
Programación de la configuración del dispositivo················································································200
Impresora incorporada ···············································································································201
Impresora de registro diario········································································································201
Impresora de recibos··················································································································202
Impresora de fichas ····················································································································202
Impresora remota (KP#1 a KP#9) ······························································································203
BCR (ESCANER) ·······················································································································204
Balanza/en línea·························································································································204
Visualizador de barra··················································································································204
Programación de impuestos ················································································································205
Programación del cliente ·····················································································································206
Código del cliente ·······················································································································206
Programación del cliente ············································································································207
Programación de máscaras de pedido ································································································208
Programación de sucursales ······································································································208
Programación de máscaras de transferencia·············································································209
Programación de emisión de datos de copia de seguridad·································································210
Emisión de datos de copia de seguridad····················································································210
Programación de recepción de datos de copia de seguridad······························································210
Recepción de datos de copia de seguridad ···············································································210
Programación de la configuración en línea ·························································································211
Programación del modo PRICE···········································································································212
Programación de teclas de secuencia automática ··············································································213
Programación del menú automático···························································································213
Programación de secuencias automáticas de teclas ·································································215
Modo SD CARD···································································································································216
Lectura de programas almacenados ···································································································218
Secuencia de lectura de programas···························································································218
13.Registro diario electrónico/borrado de datos·················································································220
Registro diario electrónico ··········································································································220
Borrado de datos ························································································································220
14.Número de artículos europeos (EAN) o código de productos universales (UPC) ······················221
Código de EAN o UPC ···············································································································221
Código AddOn ····························································································································223
Archivo de EAN ··························································································································223
6
7
15.Función de migración del EURO······································································································224
16.Mantenimiento para el operador ······································································································226
En caso de corte de la alimentación····································································································226
En caso de error de la impresora ········································································································226
Impresión térmica ································································································································226
Precauciones al manejar la impresora ·······················································································226
Precauciones al manejar el papel de registro (papel térmico) ···················································227
Instalación y extracción del rollo de papel ···························································································228
Especificaciones del papel de registro ·······················································································228
Instalación del rollo de papel ······································································································228
Extracción del rollo de papel ······································································································229
Prevención de atascos de papel ································································································231
Extracción de un papel atascado ·······························································································232
Limpieza del cabezal de impresión······································································································233
Antes de solicitar el servicio técnico ····································································································234
17.Opciones ············································································································································235
Lista de opciones·································································································································235
18.Especificaciones ·······························································································································236
8
1
Nomenclatura y funciones
Este capítulo describe los nombres y funciones de las partes componentes de este terminal POS.
Vista exterior
■ Vista frontal
■ Vista posterior
Teclado (tipo normal)
Ranura de tarjeta SD
Conector RS232
Interruptor de la alimentación
Visualizador para el operador
Visualizador para el cliente (tipo emergente)
Cubierta de registro diario
Papel para recibos
9
Impresora
El terminal POS UP-820N puede configurarse con varios tipos de impresoras de venta en el
mercado. Para las instrucciones específicas relacionadas con la manipulación y cuidado de la
impresora, consulte el manual de instrucciones de la impresora en cuestión.
La impresora incorporada es una impresora térmica tipo
de dos estaciones (recibos/registro diario), y por lo tanto
no requiere ningún tipo de cartucho ni cinta entintada. La
duración media de la impresora es aproximadamente 5
millones de líneas.
Para abrir la cubierta de la impresora, levante la cubierta
como se muestra en la ilustración derecha.
Su terminal POS sale de fábrica con la palanca de
liberación del cabezal de impresión elevada mediante un
retenedor blanco. Asegúrese de extraer este retenedor
(consulte la figura de la derecha) y presione hacia abajo
la palanca de liberación del cabezal de impresión antes
de utilizar el terminal POS.
Palanca de liberación del cabezal de impresión
El cabezal de impresión puede elevarse
mediante la palanca verde en el lado
derecho de la impresora. Al tirar de la
palanca hacia adelante se levanta el
cabezal de impresión. Si el papel queda
atascado, abra el cortador mientras
empuja la lengüeta de abertura del
cortador y luego tire de la palanca más
hacia adelante para abrir más ancho el
cabezal de impresión para que pueda
extraer el papel atascado.
Lengüeta de abertura del cortador
Si un papel queda atascado, abra el
cortador mientras empuja la lengüeta de
abertura del cortador. Luego, extraiga el
papel atascado dentro de la impresora.
Para ver los procedimientos detallados,
consulte la sección de “Extracción de un
papel atascado” del capítulo “Mantenimiento para el operador”.
No intente quitar el rollo de papel estando bajado el cabezal. Esto podría causar daños en la
impresora y en su cabezal.
NOTA
NOTA
Cubierta de
la impresora
Carrete de toma
Ubicación de los
rollos de papel
Guía para el
papel
Lengüeta de
abertura del
cortador
Cortador
Palanca de liberación
del cabezal de impresión
Retenedor
10
Conector RS232/Ranura de tarjeta SD
■ Abertura de la cubierta del conector RS232
Pulse la parte de la cubierta del conector RS232 indicada
con la flecha para abrir la cubierta.
* Para cerrar la cubierta, empújela hacia adentro hasta oír
un sonido seco de confirmación, sosteniéndola con
cuidado por ambos extremos.
■ Abertura de la cubierta de la ranura de tarjeta SD
Consulte la sección “Modo SD CARD”.
11
Teclado
■ Disposición del teclado estándar
• Todas las teclas pueden reposicionarse excepto la tecla de avance del papel de recibos y la
tecla de avance del papel de registro diario. Si desea cambiar la disposición, póngase en
contacto con su distribuidor SHARP autorizado.
• Las teclas de secciones
1a p
se muestran como 1a Ien este manual.
09
RECEIPT
JOURNAL
00
•
CL
120
ENTER
PLU
EAN
ST
CR
#
CH
#
TL
HOME
MODE
CANCEL
PAGEUPPAGE
DOWN
AUTO
1
CASH
#
CHARGE
PO
POINT
REDEEM
AUTO
2
Tecla de avance del papel de
recibos
Tecla del punto decimal
Teclas de sección
Tecla de borrado
Tecla de multiplicación
Tecla de cancelación
Teclas numéricas
Tecla de codificación de
precios/EAN
Tecla de avance del papel de
registro diario
Tecla de registro
Tecla del menú de crédito (menú
de funciones 2)
Tecla del menú de cheques (menú
de funciones 3)
Tecla de subtotal
Tecla de total
Teclas del cursor (flechas de
derecha/izquierda/arriba/abajo)
Tecla de anulación
Teclas de subida/bajada de
página
Tecla HOME
Tecla MODE
Tecla de registro de código de
cajero (tecla de registro de código
de dependiente como ajuste inicial)
Teclas de secuencia automática 1
y 2
Tecla de cargo
Tecla de reembolso de puntos
Tecla de pagado 1
NOTA
RECEIPT
JOURNAL
RCPT
PLU/EAN CUST
AMT MODE HOME
CANCEL
ENTER
CASH
#
CR
#
CH
#
PRICE
CHANGE
CRATE
MENU
POINT
REDEEM
DISC
GROUP1
DISC
GROUP2
RA PO
ST TLRF
CHARGE
AUTO
1
AUTO
2
PAGE
UP
PAGE
DOWN
INQ
5101520
4 9 14 19
3 8 13 18
2 7 12 17
1 6 11 16
CL
9
8
7
654
321
00
0
12
■ Teclas opcionales
Las teclas opcionales siguientes pueden montarse opcionalmente en lugar de las mostradas en
la figura de la disposición del teclado estándar. Para más detalles, consulte a su distribuidor.
1 32
%1 %9
CR1 CR9
CA2 CA5
EX1 EX9
RA2
PO2
TEXT1TEXT
99
BACK
SPACE
TEXT
#
2 9
CH1
VAT
CH5
AUTO3AUTO
99
CASH
TIP
NON-CASH
TIP
NS
#/TM
SCALE
TIP
PAID
CLERK
#
DEPOSIT
OPEN
TARE
RCP
SW
HALF
PINT
DEPOSIT
RF
WITH
OUT
DEPT
#
WITH
21 32
GUEST
#
TRANS
OUT
TRANS
IN
RCP
SF
Teclas de sección *
2
Teclas de codificación directa de
precios
*
1
Teclas de texto 1 a 99
Teclas de porcentajes 1 a 9
Teclas de descuentos 2 a 9
Teclas de crédito 1 a 9
Teclas de total en metálico 2 a 5
Teclas de cambio de moneda
extranjera 1 a 9
Teclas de recibido a cuenta 2
Teclas de pagado 2
Tecla de retroceso
Tecla del número de texto
Teclas de secuencia automática 3
a 99
Teclas de cheques 1 a 5
Tecla del impuesto al valor
añadido
Tecla de propinas en metálico
Tecla de propinas no en metálico
Tecla de registro de código de
dependiente
Tecla de no venta
Tecla de registro de tara
Tecla de código de no suma/
visualización de la fecha/hora
Tecla de registro de balanza
Tecla de activación/desactivación
de recibo
Tecla de devolución de depósito
Tecla de depósito
Tecla ‘sin’
Tecla de media pinta
Tecla del número de sección
Tecla de pago de propina
Tecla ‘con’
Tecla de registro del número de
clientes
Tecla de salida de transferencia
Tecla de entrada de transferencia
Tecla de cambio de recibo
NOTA
Tecla de devoluciones
RF
Tecla de entrada de código de
cliente
CUST
Tecla de solicitud
INQ
Tecla de recibido a cuenta 1
RA
Tecla de registro del importe
AMT
Tecla de descuento 1Tecla de impresión de recibo
RCPT
Tecla de menú de caja (menú de
funciones 7)
CRATE
MENU
Tecla de cambio de precio de
EAN
PRICE
CHANGE
Teclas de descuento de grupos 1
y 2
DISC
GROUP1
DISC
GROUP2
*1 El número máximo de teclas PLU directa varía de acuerdo con el número de otras teclas del teclado.
*2 El número máximo de teclas de sección varía de acuerdo con el número de otras teclas del teclado.
13
VP
RTN
REPEAT
VIP1 VIP3
CLK
1
CLK
10
L1
C_NEXT
E.BILL
S.SFT
DEL
SLIP
L10
PRICE
SHIFT1
PRICE
SHIFT8
CASH1CASH
10
RECALL
GLU
DIFFER
ST
GC
COPY
CHK
PRINT
LEVEL
#
VAT
SFT IT
BS
AMOUNT
AUTO
MENU1
MGR
#
TIME
IN
AUTO
MENU6
BREAK
ADVANCE
ORDER
CORRECT
ORDER
WORK
CHANGE
INT.
GLU
DISC
GROUP3
DISC
GROUP10
CRATE1CRATE
99
NAME&
ADDRESS
E-MAIL
FUNC
MENU1
VAT
SFT TR
BS
ITEM
BS
PERSON
FUNC
MENU30
EMPL
#
TIME
OUT
SEARCH
NAME
WASTE
BANK
CONSOLE
DISC G.
SHIFT1
CRATE
#
DISC G.
SHIFT10
CUST
BILL
CREDIT
ORDER
MASK
ITF
000
FINAL
PRICE
SHIFT#
Tecla de llamada TOTAL STATUS
Teclas de registro de cajero 1 a 10
Teclas de registro de dependiente
1 a 10
Tecla de impresión de validación
Tecla de repetición
Tecla de número de cambio de
nivel de PLU
Teclas de cambio de nivel de PLU
1 a 10
Teclas de venta VIP 1 a 3
Tecla de impresión de cuentas
Teclas de cambio de nivel de
precios 1 a 8
Tecla de la factura de
espectáculos
Tecla de condimentos siguientes
Tecla de cambio de grupo de
clasificación
Tecla de retorno
Tecla de subtotal de diferencia
Tecla de copia de cuenta de
cliente
Tecla de supresión
Tecla de impresión de fichas
Tecla de cambio del impuesto al
valor añadido por artículos
Tecla de separación de facturas
por importe
Tecla de registro de código de
administrador
Tecla de hora de entrada
Tecla de entrada/salida de
descanso
Teclas de menú AUTO 1 a 6
Tecla de nombre y dirección
Tecla de E-mail (correo
electrónico)
Tecla de GLU intermedia
Tecla de pedido correcto
Teclas de descuento de grupos 3
a 10
Teclas de cajas 1 a 99
Tecla de cambio de tandas de
trabajo
Tecla de pedido por adelantado
del cliente
Tecla de cambio del impuesto al
valor añadido por transacción
Tecla de separación de facturas
por artículos
Tecla de separación de facturas
por persona
Teclas de menú de funciones 1 a
30
Tecla de registro de códigos de
los empleados
Tecla de hora de salida
Tecla de modo de sobras
(WASTE)
Tecla de búsqueda por nombre
Tecla de consola del banco
Teclas de cambio de grupos de
descuentos 1 a 10
Tecla de número de caja
Tecla de facturas de clientes
Tecla de pedido por adelantado
del cliente a crédito
Tecla de máscaras
Tecla ITF
Tecla 000
Tecla de finalización provisional
Tecla de número de cambio de
nivel de precios
14
BT
PLU
MENU1
PLU
MENU50
OPENED
GLU
NBAL
G.C.
RCPT
GLU
Teclas de menú de PLU 1 a 50
Tecla de la lista de GLU abierta
Tecla de codificación de clientes
Tecla de totalización de
factura/transferencia de factura
Tecla de nuevo balance
Tecla de recibo de cuenta de
cliente
15
■ Texto de teclas predeterminado en el visualizador
Las teclas de función pueden ponerse en el área de teclado del visualizador asignándolas a la tecla hy a
las teclas
Sa 0
.
Tenga presente que las etiquetas del teclado en este manual pueden ser distintas a los textos
predeterminados de las teclas visualizadas. Los textos predeterminados son como sigue:
Tecla Texto predeterminado
0~9
º
‚
.
L
x
s
m
·
°
fl
‡
h
C
e
c
[
]
B
l
∂
=
N
S
o
u
y
Ú
ß
r
R
~
F
0 a 9
00
000
•
CLEAR
X/QTY
SUB TOTAL
MODE
MORE
MORE
HOME
CANCEL
ENTER
CASH TOTAL
PAGE UP
PAGE DOWN
BACK SPACE
DELETE
DIFFER ST
# TIME
NS
SCALE
OPEN TARE
PLU EAN
GCCOPY
VP
SLIP
RCPT
RCPT SHIFT
VOID
REFUND
Tecla Texto predeterminado
®
g
ı
f
Y
A
X
Q
`
[
v
w
ƒ~≈
G
]
\
B
^
_
`
’
”
˝
{
}
†
w
W
:
µ
J
è
‰
RETURN
GLU
NBAL
FINAL
RA
RA2
PO
PO2
AMOUNT
HALF PINT
VATSF ITEM
VATSF TRANS.
VIP1 a VIP3
GUEST#
DEPO
DEPO REFUND
B.T.
B.S. ITEM
B.S. AMOUNT
B.S. PERSON
TRANS OUT
TRANS IN
G.C. RCPT
CASH TIP
NC TIP
TIP PAID
WITH
WITH OUT
CHECK PRINT
MGR#
EMPL#
REPEAT
RCP ON/OFF
16
Podrá cambiar el texto predeterminado en el modo PGM2.
NOTA
Tecla Texto predeterminado
“
‘
K
±
P
O
z
Ê
Ù
à
ˆ
Î
p
G
E
F
m
;
H
i
I
U
n
e
Ü
b
TIME IN
TIME OUT
BREAK
SORTG SHIFT
WASTE
OPENED GLU
VAT
PRICE CHANGE
INQ
DEPT#
CUST
CUST CHARGE
POINT REDEMP
SEARCH NAME
ADVANC ORDER
CREDIT ORDER
MASK
WORK CHANGE
NAME ADD
ITF
CUST BILL
CORREC ORDER
C NEXT
E.BILL
RC-GLU
INTERMED.
Tecla Texto predeterminado
<
=
ä
⁄~A
>
>~B
Y~Z
Å~É
h~Ò
Ó~Œ
,~+
¡~ª
J~(
L~a
˚
Q~R
j
C~D
S~0
ˇ~E
W~X
A~B
t
F~G
C
H~I
BANK CONSOL
E-MAIL
LEVEL#
L1 a L10
PRICE SHIFT#
P1 a P8
GROUP DSF01 a 10
CA2 a CA5
CHECK a CHECK5
CR1 a CR9
EXCH1 a 9
%1 a %9
(-)1 a (-)9
GROUP DISC01 a 10
CLK#
CLK01 a 10
CSR#
CSR1 a 10
FUNC MENU01 a 30
AUTO a AUTO99
AUTO MENU1 a 6
PLU MENU01 a 50
TEXT#
TEXT01 a 99
CRATE#
CRATE01 a 99
17
Llaves de dependiente
Este terminal POS permite al operador emplear los cuatro sistemas siguientes de identificación de
dependientes:
• Llaves electrónicas de dependientes (máx. 126 dependientes)
• Registro de códigos de dependiente (máx. 255 dependientes)
• Teclas de registro de dependiente (máx. 10 dependientes)
• Llaves de dependiente WMF (máx. 127 dependientes)*
* La llave de dependiente WMF no es un producto SHARP.
El terminal POS estándar se sirve con el sistema de registro de códigos de dependiente como ajuste inicial.
Si usted desea cambiar el sistema de identificación de dependientes, póngase en contacto con su
distribuidor SHARP autorizado.
En cuanto al sistema de llaves electrónicas de dependientes, no está disponible como ajuste inicial. El
interruptor electrónico de dependiente y la llave electrónica de dependiente son opcionales.
Llaves electrónicas de dependientes (opcionales)
Ponga una de las llaves electrónicas de dependientes en el interruptor de dependiente.
Registro de códigos de dependiente (1 a 9999)
Se asigna la tecla de registro de código de dependiente a la tecla
j
del teclado estándar como
ajuste inicial.
Registre cada código de dependiente empleando el procedimiento siguiente:
Teclas de registro de dependiente
Estas teclas identifican a los dependientes. Pulse cualquiera de estas teclas.
Llaves de dependiente WMF
Ponga una de las llaves de dependiente WMF en el interruptor de dependiente WMF.
QR
XXXX
Código de dependiente
˚
NOTA
18
Visualizador
■ Visualizador para el operador (panel táctil)
• Ejemplo de pantalla 1 (modo REG)
Area de visualización principal
Muestra la información de ventas que acaba de introducir.
Area de visualización de estado del total y de REG
Muestra el total de ventas.
Guía de desplazamiento/Teclas del cursor hacia arriba (hacia abajo)
Muestra la guía de desplazamiento para indicar que puede desplazarse en la dirección indicada por las
flechas empleando las teclas del cursor hacia arriba/hacia abajo / cuando la información de una
transacción ocupa más de 8 líneas.
Area del teclado
Muestra el teclado.
Cuando se pulsa una tecla de menú como por ejemplo la tecla
h
, teclas de menú de funciones, teclas de
menú de PLU, etc., se cambian las teclas actualmente visualizadas a las asignadas a la tecla de menú.
Area de información 1
Muestra los elementos siguientes:
Nombre de dependiente : Muestra el nombre de dependiente actual (el nombre de cajero actual
en el caso del sistema de dependiente + cajero).
Título de menú : Muestra el título de menú actual.
Código de dependiente : Muestra el código de dependiente actual (el código de cajero actual en
el caso del sistema de dependiente + cajero).
Indicador de correo electrónico (M) : Aparece cuando se recibe un correo electrónico.
Texto de artículo : Aparece cuando se selecciona o se registra un artículo en el área de
visualización principal.
Estado de modificación : Muestra la información como pueda ser la de “REFUND”, “RETURN”,
etc. cuando se pulsa la tecla correspondiente.
Area de información 2
Muestra el código de GLU durante un registro de GLU.
Area de la hora
Muestra la hora actual.
Area de visualización de estado del total y
de REG/Tecla del cursor hacia abajo
Area de
visualización
principal
Area de información 2
Guía de desplazamiento/Tecla del cursor hacia arriba
Area del teclado
Area de
información 1
Area de la hora
Area de datos de las teclas numéricas
Area de estado común
19
Area de estado común
Muestra los ítemes siguientes:
Indicador de cambio de nivel de precios (P1-P8) : Muestra el nivel actual de precios de PLU/EAN.
Indicador de cambio de nivel de PLU (L01-L10) : Muestra el nivel actual de PLU.
Indicador de cambio de recibo (r) : Muestra el estado de cambio de recibo.
Indicador de registros T casi llenos ( ) : aparece cuando la memoria usada es del 80%.
: aparece cuando la memoria usada es del 90%.
: aparece cuando la memoria usada es del 95%.
Indicador de alarma de existencias ( ) : Aparece cuando las existencias de PLU que se han
registrado son de cero, de valor negativo, o alcanzan las
existencias mínimas.
Indicador de registros diarios
electrónicos casi llenos ( ) : aparece cuando la memoria usada es del 80%.
: aparece cuando la memoria usada es del 90%.
: aparece cuando la memoria usada es del 95%.
Indicador de estado de cambio de IVA (V) : Aparece cuando se cambia el estado de IVA.
Indicador del estado de activación/desactivación de recibo (R) : Aparece cuando la función ON-
OFF de recibo se pone en OFF.
Marca de alerta (X) : Aparece cuando el metálico en el cajón excede de cierta
cantidad de alerta programada.
La comprobación de alerta se efectúa para el total en
metálico en el cajón.
Indicador de archivo VMP lleno (1, 2, ó 3) : Cuando la memoria usada de un archivo VMP es del
90% o más, se indica su número de archivo.
Area de datos de las teclas numéricas
Muestra datos numéricos mediante registros de teclas numéricas.
• Ejemplo de pantalla 2 (modo PGM)
Area de visualización principal
Muestra los ítemes programables.
Area de información 1
Muestra el modo en el que usted está, nombre de dependiente, indicador de correo electrónico (M) y código
de dependiente. Para ver más detalles, consulte el ejemplo de la pantalla en el modo de REG.
Area de información 2
Muestra el nombre de tarea actual como “READING”, “RESETTING”, etc.
Area de las teclas numéricas
Muestra las teclas numéricas.
Tecla de registro anterior/Tecla de registro siguiente/Tecla de la lista
de ítemes/Tecla de bajada de página/Tecla del cursor hacia abajo
Area de
visualización
principal
Area de información 2
Guía de desplazamiento/Tecla de subida de página/
Tecla del cursor hacia arriba
Area de las teclas
numéricas
Area de información 1
Area de la hora
Area de datos de las teclas numéricas
Area de estado común
20
Area de la hora/Area de datos de las teclas numéricas/Guía de desplazamiento/Teclas del cursor
hacia arriba (hacia abajo)
Consulte el ejemplo de la pantalla en el modo REG.
Area de estado común
Muestra los indicadores siguientes además de algunos de los introducidos en el ejemplo de la pantalla en el
modo REG:
Indicador de fijación de mayúsculas (A/a) : La letra mayúscula “A” aparece cuando la fijación de
mayúsculas está activada, y aparece la letra “a”
minúscula cuando la fijación de mayúsculas se
desactiva durante la programación de texto.
Indicador del modo de caracteres de tamaño doble (W): Aparece cuando se selecciona el modo de
caracteres de tamaño doble durante la
programación del texto.
Teclas de subida (bajada) de página ( / )
Se emplean para desplazar la ventana para ir a la página siguiente o volver a la página anterior.
Tecla de registro siguiente/anterior ( / )
Se emplea para ir al registro siguiente o volver al registro anterior.
Tecla de la lista de ítemes ( )
Se emplea para listar las opciones programables. También podrá intercambiar las opciones con la tecla
.
.
El visualizador puede inclinarse hacia atrás y hacia adelante al
mejor ángulo de visión para la operación.
No trate de forzar el visualizador más allá de su
posición máxima.
■ Visualizador para el cliente (tipo emergente)
■ Ajuste del visualizador (visualizador para el operador)
Podrá ajustar el contraste del visualizador en el menú “BRIGHTNESS” de la programación “TERMINAL”.
■ Modo de conservación de pantalla
Cuando desee ahorrar energía eléctrica o alargar la vida útil del visualizador, emplee la función de
conservación de pantalla. Esta función apaga la retroiluminación de la pantalla LCD cuando no se opera el
terminal POS durante cierto período de tiempo. Usted podrá programar el tiempo durante el que el terminal
POS deberá mantener su estado normal (con la retroiluminación encendida) antes de pasar el modo de
conservación de pantalla.
Para volver al modo normal, pulse cualquier tecla.
La retroiluminación del visualizador es una pieza consumible.
Cuando ya no se pueda ajustar más el visualizador de cristal líquido (LCD) y quede más oscuro, deberá
cambiar la unidad LCD. Para más detalles, consulte a su distribuidor SHARP autorizado.
NOTA
21
2
Selección de un modo de
operación
Cuando conecte la alimentación del terminal POS y pulse la tecla m, aparecerá la ventana de
selección de modo en el visualizador, enumerando los modos de operación disponibles como se
muestra a continuación.
Ventana de selección de modo
Modos de operación
Podrá seleccionar cualquier modo que no sea REG desde la lista de la ventana de selección de modo. El
terminal POS apoya los siguientes diez modos de operación:
Este modo le permite registrar diversa información de ventas. La ventana de selección de
modo no lista este modo. Para seleccionar este modo desde la ventana de selección de
modo, pulse la tecla C.
Este modo permite a los cajeros/dependientes sacar informes X o Z sobre su información
de ventas. También puede utilizarse para administrar el número de horas que trabajan
los empleados.
Este modo bloquea todas las operaciones del terminal POS. Cuando se seleccione este
modo, desaparecerá la ventana. Al pulsar cualquier tecla, se vuelve a conectar el
terminal POS.
Este modo se utiliza para sacar diversos informes de totales diarios (informes X1/Z1).
Este modo se utiliza para sacar diversos informes semanales o mensuales (informes
X2/Z2).
Este modo le permite programar precios unitarios de PLU.
Este modo le permite programar los artículos que deben cambiarse con frecuencia tales
como precios unitarios de secciones o PLU y porcentajes.
Este modo le permite programar los artículos que pueden programarse en el modo
PGM1 y que no requieren cambios frecuentes tales como la fecha, la hora, y funciones.
Este modo le permite programar las teclas del menú AUTO y teclas de secuencia
automática.
Este modo le permite almacenar y cargar los datos de su terminal POS a y de una tarjeta
SD.
Modo REG:
Modo OPXZ:
Modo OFF:
Modo X1/Z1:
Modo X2/Z2:
Modo PRICE:
Modo PGM1:
Modo PGM2:
Modo AUTO KEY:
Modo SD CARD:
22
Selección de modo
■
Selección de un modo
1.
Emplee una de las formas siguientes:
• Mueva el cursor a la opción deseada empleando la tecla
·
o °.
• Introduzca el número de opción deseado empleando una
tecla numérica.
• Pulse la opción deseada.
• Mueva el cursor a la opción deseada pulsando la tecla o
.
2.
Pulse la tecla e.
• No será necesario pulsar la tecla ecuando haya seleccionado
la opción pulsándola.
• Cuando desee entrar en el modo REG, pulse simplemente la
tecla
C
.
NOTA
Procedimiento
■
Retorno a la ventana de selección de modo
Para retornar a la ventana de selección de modo, siga el
procedimiento siguiente:
1.
Pulse la tecla mo Ccon la pantalla del menú del modo
seleccionado visualizado.
• Entrará en el modo REG.
2.
Pulse la tecla m.
• Volverá a la ventana de selección de modo.
Procedimiento
23
3
Recibos
Recibo de muestra de la impresora incorporada
Hora
N.° consecutivo
Fecha
Registro de artículo
N.° de la máquina
Total de la venta
Código de dependiente
Importe recibido en metálico
El cambio
Nombre de dependiente
24
Recibo para impresoras remotas (KP#1 - KP#9)
■ Tipos de recibos
Podrá seleccionar uno de los 5 tipos siguientes de recibos para cada impresora remota. Estos tipos de
recibos están disponibles en el modo REG o MGR. Según el ajuste de fábrica, se selecciona el tipo de
recibo de suma.
• Tipo de recibo de suma
• Tipo de recibo sencillo/doble
• Tipo de recibo de suma + sencillo
• Tipo de recibo de doble suma
• Tipo de recibo doble (suma + sencillo)
Podrá cambiar el modo de impresión de artículos para el recibo pulsando la tecla
R
antes del
registro de los artículos (Función de cambio de recibo).
• Tipo de recibo sencillo/doble → Tipo de recibo de suma
• Tipo de recibo de suma
El recibo de suma es del tipo estándar. Pueden imprimirse varios artículos en un recibo.
Recibo de suma
NOTA
25
• Tipo de recibo sencillo/doble
Cuando seleccione este tipo:
• Se emite un recibo y se finaliza la transacción cada vez que usted introduce un artículo.
• Se emite un recibo sencillo o un recibo doble dependiendo de la programación PGM2 para la sección.
• Cada transacción de ventas se manipula automáticamente como venta en metálico.
• Los artículos especificados como SICS o SIF se tratan como tipo sencillo.
• Se permite la entrada de GLU.
Recibo doble Recibo sencillo
Perforación
26
• Tipo de recibo de suma + sencillo
Cuando seleccione este tipo:
• Un recibo de suma y cada recibo sencillo se emiten en serie después de finalizar la transacción.
• El mensaje del membrete en el pie del recibo se imprime al final de la parte del recibo de suma.
• La información de la entrada de multiplicación se imprimirá en un recibo sencillo.
• Tipo de recibo de doble suma
El contenido de este tipo de recibo es lo mismo que el del tipo de recibo de suma.
Sin embargo, el mismo recibo se emitirá dos veces.
• Tipo de recibo doble (suma + sencillo)
El contenido de este tipo de recibo es lo mismo que el del tipo de recibo (suma + sencillo).
Sin embargo, el mismo recibo se emitirá dos veces.
Perforación
Recibo de suma
Recibo sencillo
Recibo sencillo
27
Función de recibo clasificado
Cuando la función de recibo clasificado se programa para el terminal POS, las PLU se imprimen en forma
clasificada por grupos de PLU independientemente del orden que usted introduzca los artículos.
El número de grupo de clasificación se cambia temporalmente mediante la tecla
±
(tecla de
cambio de clasificación).
→ n →
±
→ {Registro de PLU} n: Número de grupo (00 - 99)
El formato de impresión difiere dependiendo del tipo de recibo programado de la forma siguiente:
• Tipo de recibo de suma
En caso de un recibo sencillo
En caso de un recibo doble
Perforación
Se imprime en la KP.
Se imprime en la impresora incorporada.
Se imprimen inmediatamente después de introducir la PLU de grupo 00 o sección.
Esto se imprime cuando se finaliza la transacción.
Esto se imprime cuando se pulsa la tecla
r
o ˝ después de la
transacción. (Después del recibo de la transacción)
Ejemplo
NOTA
2 u
c
Grupo 0
Grupo 1
Grupo 2
Grupo 1
1
3
4
Operación de teclas
28
• Tipo de recibo de suma + sencillo
Recibo doble
Recibo sencillo
Se imprime en la KP.
Se imprime en la impresora incorporada.
Se imprimen cuando se finaliza la transacción.
Esto se imprime inmediatamente después de
introducir la PLU de grupo 00 o sección.
Esto se imprime cuando se pulsa la tecla
r
o ˝ después de la transacción.
(Después del recibo de la transacción)
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