SHARP UP700INS Service Manual
POS TERMINAL
MODEL
UP-700
INSTRUCTION MANUAL
WARNING
FCC Regulations state that any unauthorized changes or modifications to
this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference,
in which case the user will be required to correct the interference at his
own expense.
CAUTION
The socket-outlet should be installed near the equipment and should
be easily accessible.
FOR YOUR RECORDS
Please record below the model number and serial number for easy
reference in case of loss or theft. These numbers are located on the
right side of the unit. Space is provided for further pertinent data.
Model Number
Serial Number
Date of Purchase
Place of Purchase
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model UP-700. Please read this
Manual carefully before operating your machine in order to gain full understanding of functions and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
IMPORTANT
• Install your POS terminal in a location that is not subject to direct sunlight, unusual temperature
changes, high humidity or exposure to water sources and keep away from heat and magnetic
sources.
Installation in such locations could cause damage to the cabinet and the electrical components.
• The POS terminal should not be operated by an individual with wet hands.
The water could seep into the interior of the POS terminal and cause component failure.
• Do not apply excessive pressure to the display.
Do not use a sharp-pointed object on the display, or the LCD may become damaged.
• When cleaning your POS terminal, use a dry, soft cloth. Never use solvents, such as benzine and/
or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
• The POS terminal plugs into any standard wall outlet (120V
ground.
Other electrical devices on the same electrical circuit could cause the POS terminal to malfunction.
• If the POS terminal malfunctions, call your authorized SHARP dealer for service - do not try to
repair the POS terminal yourself.
• For a complete electrical disconnection, remove the AC power cord from the wall outlet.
±10% AC) with a dedicated earth-
PRECAUTION
This POS terminal has a built-in memory protection circuit which is operated by a rechargeable battery pack.
It should be known that all batteries will, in time, dissipate their charge even if not used. Therefore to insure
an adequate initial charge in the protection circuit and to prevent any possible loss of memory upon
installation, it is recommended that each unit be allowed to be charged for a period of 24 to 48 hours prior to
use by the customer.
In order to charge the battery pack, the machine must be plugged in and its power switch must be set to the
“ON” position. This charging precaution can prevent unnecessary initial service calls.
BATTERY DISPOSAL
Contains Nickel Metal Hydride Battery. Must be Disposed of Properly.
Contact Local Environmental Officials for Disposal Instructions.
1
CONTENTS
INTRODUCTION............................................................................................................................................1
IMPORTANT..................................................................................................................................................1
PRECAUTION ...............................................................................................................................................1
1. Part Names and Functions ...................................................................................................................8
External View ..........................................................................................................................................8
Front view.......................................................................................................................................8
Rear view .......................................................................................................................................8
Printer ......................................................................................................................................................9
Keyboard ...............................................................................................................................................10
Inserting the keyboard sheet ........................................................................................................10
Standard keyboard layout ............................................................................................................10
Optional keys ...............................................................................................................................11
Keys and Switches ................................................................................................................................13
Mode switch and mode keys ........................................................................................................13
Drawer lock key............................................................................................................................13
Printer cover lock key ...................................................................................................................13
Display...................................................................................................................................................14
Operator display ...........................................................................................................................14
Customer display .........................................................................................................................15
Screen save mode .......................................................................................................................15
2. Before Operating the POS Terminal ..................................................................................................16
Display Adjustment................................................................................................................................16
3. Time Display and Automatic Updating of the Date ..........................................................................17
4. Prior to Entries ....................................................................................................................................18
Preparations for Entries.........................................................................................................................18
Error Warning ........................................................................................................................................18
Sample Receipt .....................................................................................................................................18
5. Entries ..................................................................................................................................................19
Server Code Entries ..............................................................................................................................19
Item Selection from the Function Menu Windows .................................................................................19
Item Entries ...........................................................................................................................................22
Single item entries........................................................................................................................22
Repeat entries ..............................................................................................................................23
Multiplication entries.....................................................................................................................24
Split-pricing entries.......................................................................................................................25
Successive multiplication entries .................................................................................................26
Scale entries ................................................................................................................................27
Single item cash sale (SICS) entries............................................................................................29
Age verification (Birthday entry) ...................................................................................................29
Link PLU/UPC entries ..................................................................................................................29
Mix-and-match function ................................................................................................................30
Combo meal entries .....................................................................................................................30
Condiment entries (for PLU) ........................................................................................................31
Repeat round entries....................................................................................................................31
Price inquiry (view) function (for PLU/UPC) .................................................................................32
UPC learning function ..................................................................................................................32
Price change function (for UPCs).................................................................................................33
PLU level shift (for direct PLUs) ...................................................................................................34
PLU/UPC price level shift .............................................................................................................35
Display of Subtotals...............................................................................................................................36
2
Merchandise subtotal ...................................................................................................................36
Taxable subtotal ...........................................................................................................................36
Including-tax subtotal ...................................................................................................................36
Tray subtotal ................................................................................................................................36
Eat-in subtotal ..............................................................................................................................36
Food stamp-eligible subtotal ........................................................................................................36
Group discountable subtotal ........................................................................................................37
Gasoline discount subtotal ...........................................................................................................37
Finalization of Transaction ....................................................................................................................38
Cash or check tendering ..............................................................................................................38
Mixed tendering (check + cash) ...................................................................................................38
Cash or check sale that does not need any tender entry .............................................................38
Charge (credit) sale......................................................................................................................38
Mixed-tender sale (cash or check tendering + charge tendering) ................................................38
Food stamp tendering ..................................................................................................................39
Food stamp status shift ................................................................................................................39
Tax Calculations....................................................................................................................................40
Automatic tax ...............................................................................................................................40
Manual tax....................................................................................................................................40
Tax deletion..................................................................................................................................40
Tax status shift .............................................................................................................................40
Guest Check (GLU/PBLU) ....................................................................................................................41
GLU/PBLU system .......................................................................................................................41
Deposit entries .............................................................................................................................43
Transferring guest checks out or in (Transfer-out/in) ...................................................................43
Bill totalizing/bill transfer...............................................................................................................44
Bill separating...............................................................................................................................45
Bill printing....................................................................................................................................45
Auxiliary Entries.....................................................................................................................................46
Percent calculations (premium or discount) .................................................................................46
Discount entries ...........................................................................................................................46
Refund entries ..............................................................................................................................46
Return entries...............................................................................................................................46
Printing of non-add code numbers ...............................................................................................46
Refund sales mode ......................................................................................................................47
Group discount entries .................................................................................................................47
Remote printer send function .......................................................................................................48
Gratuity.........................................................................................................................................48
Payment Treatment...............................................................................................................................48
Tip-in entries ................................................................................................................................48
Tip editing.....................................................................................................................................49
Tip paid entries.............................................................................................................................49
Currency conversion ....................................................................................................................49
Received-on-account entries .......................................................................................................50
Paid-out entries ............................................................................................................................50
No-sale (exchange) ......................................................................................................................51
Cashing a check...........................................................................................................................51
Customer management................................................................................................................52
WASTE mode........................................................................................................................................53
6. Correction ............................................................................................................................................54
Correction of the Last Entry (Direct Void)..............................................................................................54
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ............................................................55
Subtotal Void .........................................................................................................................................56
Correction of Incorrect Entries Not Handled by the Direct or Indirect Void Function ............................ 56
7. Special Printing Functions .................................................................................................................57
Printing Message Text for Remote Printer or Chit Receipts..................................................................57
Copy Receipt Printing............................................................................................................................57
3
Validation Printing Function...................................................................................................................58
Server Arrival/Departure Time Printing .................................................................................................58
8. Manager Mode .....................................................................................................................................59
Override Entries ....................................................................................................................................59
9. Correction after Finalizing a Transaction .........................................................................................60
10. Reading (X) and Resetting (Z) of Sales Totals..................................................................................61
How to take a X1/Z1 or X2/Z2 reports..........................................................................................61
Flash report ..................................................................................................................................61
Daily Sales Totals..................................................................................................................................64
Transaction report ........................................................................................................................64
Department report ........................................................................................................................67
Individual group total report on departments................................................................................68
Full group total report on departments .........................................................................................68
Department markdown report ......................................................................................................68
PLU/UPC report by designated range..........................................................................................69
PLU/UPC pick up report ...............................................................................................................70
PLU/UPC report by associated department .................................................................................71
Individual group total report on PLUs/UPCs ................................................................................72
Full group total report on PLUs/UPCs ..........................................................................................72
PLU/UPC stock report by designated range ................................................................................72
PLU/UPC stock pick up report .....................................................................................................72
PLU/UPC zero sales report (full) ..................................................................................................73
PLU/UPC zero sales (by dept.) report..........................................................................................73
PLU/UPC minimum stock report ..................................................................................................73
PLU/UPC price category report....................................................................................................74
Cash in drawer report...................................................................................................................74
Positive check report ....................................................................................................................74
Dynamic UPC report by designated range...................................................................................75
Dynamic UPC pick up report ........................................................................................................75
Dynamic UPC report by associated department ..........................................................................76
Tax report .....................................................................................................................................77
Key capture report........................................................................................................................77
Individual server report.................................................................................................................78
Full server report ..........................................................................................................................79
Hourly report ................................................................................................................................80
GLU/PBLU report .........................................................................................................................81
GLU/PBLU report by server .........................................................................................................81
Closed GLU/PBLU report .............................................................................................................82
Closed GLU/PBLU report by server .............................................................................................83
X1/Z1 stacked reports ..................................................................................................................83
Periodic Consolidation...........................................................................................................................84
Transaction report ........................................................................................................................84
Daily net report .............................................................................................................................85
Customer sales report 1 and 2 .....................................................................................................86
Customer sales report by sales range .........................................................................................87
Customer charge account report..................................................................................................87
X2/Z2 stacked report ....................................................................................................................87
11. Non-accessed UPC and Customer Deletion......................................................................................88
Non-accessed UPC report ...........................................................................................................89
Non-accessed customer report ....................................................................................................89
Customer delete report ................................................................................................................90
Dynamic UPC clear ......................................................................................................................90
12. How to Use the Programming Keyboard Sheet ................................................................................91
Programming Keyboard Layout.............................................................................................................91
How to Program Alphanumeric Characters ...........................................................................................92
4
Using character keys on the keyboard .........................................................................................92
Entering character codes .............................................................................................................93
13. Programming .......................................................................................................................................94
Basic Instructions ..................................................................................................................................94
Programming example .................................................................................................................94
Article Programming..............................................................................................................................96
Department ..................................................................................................................................97
PLU/UPC......................................................................................................................................99
Dynamic UPC.............................................................................................................................102
PLU range ..................................................................................................................................102
PLU/UPC stock ..........................................................................................................................103
Link PLU table (for PLU/UPC)....................................................................................................104
Condiment table .........................................................................................................................105
Mix & Match table.......................................................................................................................106
Combo meal table ......................................................................................................................107
Scale table .................................................................................................................................108
UPC Non-PLU code format ........................................................................................................109
UPC delete .................................................................................................................................110
Direct Key Programming .....................................................................................................................111
Direct PLU/COMBO/Dept. key ...................................................................................................111
PLU Menu Key Programming..............................................................................................................113
PLU menu key............................................................................................................................113
Functional Programming .....................................................................................................................114
-
Discount key (
1
Percent key (%1 thru
Group discount key (
thru
-
5
)........................................................................................................115
) .........................................................................................................116
%5
GDSC
%1
thru
GDSC
) .............................................................................................117
%3
Gas discount ..............................................................................................................................118
Gratuity.......................................................................................................................................119
Tip ..............................................................................................................................................119
RA ..............................................................................................................................................120
PO ..............................................................................................................................................121
Manual tax..................................................................................................................................121
Tax delete ..................................................................................................................................122
No-sale .......................................................................................................................................122
Void ............................................................................................................................................123
Refund........................................................................................................................................123
Media Key Programming.....................................................................................................................124
Cash keys ..................................................................................................................................125
Check keys.................................................................................................................................129
Charge keys ...............................................................................................................................133
Food stamp tender key ..............................................................................................................137
Currency conversion keys ..........................................................................................................139
Eat-in keys .................................................................................................................................139
Service key.................................................................................................................................140
Final key .....................................................................................................................................142
Cash in drawer ...........................................................................................................................144
Check change ............................................................................................................................144
Check cashing............................................................................................................................145
Text Programming...............................................................................................................................147
Function text...............................................................................................................................148
Department group text ...............................................................................................................150
PLU group text ...........................................................................................................................150
Server group text........................................................................................................................151
Message text ..............................................................................................................................151
Personnel Programming......................................................................................................................152
Server.........................................................................................................................................152
Terminal Programming........................................................................................................................153
Machine number ........................................................................................................................154
5
Consecutive number ..................................................................................................................154
Interval timer ..............................................................................................................................154
Default menu level .....................................................................................................................155
Available GLU code ...................................................................................................................155
Bill number .................................................................................................................................155
Date/Time Setting................................................................................................................................156
Date/time ....................................................................................................................................156
Optional Feature Selection..................................................................................................................157
Function prohibition ....................................................................................................................158
Function selection 1 ...................................................................................................................160
Function selection 2 ...................................................................................................................161
Printing selection ........................................................................................................................162
Secret Code Programming..................................................................................................................163
Z1 reports ...................................................................................................................................164
PGM2-mode operations .............................................................................................................164
System Z1 reports ......................................................................................................................165
System PGM2-mode operations ................................................................................................165
Initial down-loading (with clearing of memory) ...........................................................................166
Maintenance down-loading (without clearing of memory) .......................................................... 166
Report Programming ...........................................................................................................................167
Zero skip ....................................................................................................................................168
Hourly report ..............................................................................................................................168
Stacked report ............................................................................................................................169
Logo Text Programming ......................................................................................................................172
Receipt logo ...............................................................................................................................173
Validation printing text ................................................................................................................173
Bill logo.......................................................................................................................................174
Device Configuration Programming ....................................................................................................175
R/J printer (Built-in printer) .........................................................................................................176
Bill (slip) printer ..........................................................................................................................176
Report printer .............................................................................................................................177
Validation printer ........................................................................................................................177
Remote printer (KP#1 thru KP#9) ..............................................................................................178
BCR (SCANNER).......................................................................................................................179
GLU Code Programming .....................................................................................................................180
Customer Programming ......................................................................................................................181
Customer code ...........................................................................................................................182
Customer programming .............................................................................................................182
Negative Code File Programming .......................................................................................................183
Negative code/Override status ...................................................................................................183
Positive Code File Programming .........................................................................................................184
Positive code ..............................................................................................................................184
Macro Key Programming.....................................................................................................................185
Mode position/Auto key no. ........................................................................................................185
Function Menu Key Programming .......................................................................................................186
Function menu key .....................................................................................................................186
Capture Key Programming..................................................................................................................187
Capture key data ........................................................................................................................187
Key Data Entry Job Table Programming .............................................................................................188
Capture job number ...................................................................................................................188
Tax Programming ................................................................................................................................189
Table tax ....................................................................................................................................190
Rate (%) tax ...............................................................................................................................192
Doughnut tax exempt (for the Canadian tax system) .................................................................192
TRAINING Mode Selection .................................................................................................................193
TRAINING mode ........................................................................................................................193
Backup Data Send Programming ........................................................................................................194
Backup data send ......................................................................................................................194
Backup Data Receive Programming ...................................................................................................195
Backup data receive...................................................................................................................195
6
PLU Updating (in the PGM1 Mode).....................................................................................................196
Automatic Sequencing Key Programming ..........................................................................................197
Loading Dynamic UPC to the Main UPC File......................................................................................198
Reading of Stored Programs ...............................................................................................................199
Program reading sequence ........................................................................................................199
Sample printouts ........................................................................................................................200
Data Clear ...........................................................................................................................................212
14. Universal Product Code (UPC) or European Article Number (EAN) ............................................. 213
UPC or EAN code ...............................................................................................................................213
Add-on code ........................................................................................................................................214
UPC file ...............................................................................................................................................214
15. Operator Maintenance .......................................................................................................................215
In Case of Power Failure.....................................................................................................................215
In Case of Printer Error .......................................................................................................................215
Thermal Printing ..................................................................................................................................215
Cautions in handling the printer .................................................................................................215
Cautions in handling the recording paper ..................................................................................216
Installing and Removing the Paper Roll ..............................................................................................217
Recording paper specifications ..................................................................................................217
Installing the paper roll ...............................................................................................................217
Removing the paper roll .............................................................................................................218
Removing the paper jam ............................................................................................................220
Cleaning the Print Head ......................................................................................................................221
Removing the Till and the Drawer .......................................................................................................222
Operating the Drawer by Hand............................................................................................................222
Before Calling for Service....................................................................................................................223
16. Options................................................................................................................................................223
List of Options .....................................................................................................................................223
17. Specifications .....................................................................................................................................224
7
1
Part Names and Functions
This chapter describes the part names and functions of this POS terminal.
External View
Front view
Journal cover
Receipt paper
Customer display (Pop-up type)
Operator display
Contrast control
Power switch
Mode switch
Drawer
Drawer lock
Rear view
Keyboard
Power switch
Rear cover
8
Printer
The printer is a receipt/journal dual station type
thermal printer, and therefore it does not require any
type of ink ribbon or cartridge. The average life of the
printer is approximately 5 million lines.
When opening the printer cover, unlock the printer
cover using the printer cover lock key, and lift up the
cover as shown on the right sketch.
Your register is shipped with the print head release
lever held by a white retainer in the lifted up position.
Be sure to remove this retainer (see the figure at the
right) and push down the print head release lever
before you use the POS terminal.
Printer cover lockPrinter cover
Retainer
Print head release lever
The print head can be lifted
by the green lever on the
right side of the printer.
The release lever is a 2
position lever which allows
you to proceed with the
removal of paper.
NOTE
Do not attempt to remove the paper roll with the head in the down position. This may result in
damage to the printer and/or print head.
Paper roll location
Take-up spool
Paper chute
Print head
release lever
9
Keyboard
Inserting the keyboard sheet
Insert the keyboard sheet between the keyboard cover and the cabinet as illustrated below, then push the
tabs at the top of the keyboard cover into the slots in the cabinet.
NOTE
• Do not spread the keyboard cover
too far as it might tear the tabs.
• Replace the keyboard sheet with a
new one if by chance it gets wet.
Use of a wet keyboard sheet may
cause problems.
• Be sure to use only SHARPsupplied keyboard sheets. Thick or
hard sheets make key operations
difficult.
• Place the keyboard sheet evenly
under the keyboard cover.
• If you require a new keyboard
sheet, please contact your dealer.
• The keyboard cover will eventually
wear out. If your keyboard cover is
dirty or broken, replace the cover
with a new one. For details,
contact your authorized SHARP
dealer.
Keyboard cover
Cabinet
Keyboard
sheet
Standard keyboard layout
RECEIPT
10
NOTE
JOURNAL
71
72
58
59
48
49
38
39
28
29
18
19
9
10
1
2
•
All the keys but the receipt paper feed and journal paper feed keys can be re-positioned. If you
want to change the layout, contact your authorized SHARP dealer.
•
Keyboard layout is subject to change without notice.
88
87
74
73
61
60
51
50
41
40
31
30
21
20
12
11
4
3
89
90
91
92
93
94
95
96
75
76
77
78
79
80
81
82
62
63
64
65
66
67
68
69
VOID
52
53
54
55
56
42
43
44
45
46
32
33
34
35
36
22
23
24
25
26
13
14
15
16
17
5
6
7
8
57
47
37
27
RCPT
SERV
#
PAGE
UP
PAGE
DOWN
ENTER
RFND
@
FOR
789
456
123
000
97
83
70
98
84
MISC
FUNC
CANCEL
CL
000
99
85
AUTO
1
LEVEL
#
P-SHIFT
#
PLU/
SUB
CHK
#
CH
#
SBTL
100
86
NC
CONV
#
TAX
SHIFT
GLU
SRVC
FINAL
CA/AT
RECEIPT
Receipt paper feed key
SRVC
Service key
JOURNAL
0
00 000
•
CL
@
FOR
RCPT
TAX
SHIFT
RFND
VOID
PLU/
SUB
1
LEVEL
#
ENTER
Journal paper feed key
9
Numeric keys
Decimal point key
Clear key
Multiplication key
Receipt print key
Tax 1 shift key
Refund key
Void key
Price lookup/subdepartment/
UPC key
Direct price lookup keys
100
PLU level shift menu key
Enter key
FINAL
GLU
SERV
#
AUTO
1
MISC
FUNC
CONV
#
P-SHIFT
#
CH
#
CHK
#
SBTL
CA/AT
PAGEUPPAGE
DOWN
Final key
Guest lookup key
Server code entry key
Automatic sequencing 1 key
Miscellaneous function menu key
Currency conversion menu key
Price shift menu key
Charge menu key
Check menu key
Subtotal key
Cash/amount tendered key
Page up/down keys
Cursor (up/down/right/left arrow) keys
NC
New check key
CANCEL
Cancel key
NOTE
The following optional keys can optionally be mounted in place of those shown in the figure of the standard
keyboard layout. For details, please consult your authorized SHARP dealer.
Optional keys
DEPT
#
101
1
%1
-
CH
1
CA2
CONV1 CONV4
RA1
PO1 PO2
AUTO
2
123
99
%5
1
-
5
CH
9
CA5
RA2
AUTO
25
Dept. number key
Direct price lookup keys
Department keys
Percent 1 thru 5 keys
Discount 1 thru 5 keys
Charge 1 thru 9 keys
Cash 2 thru 5 keys
Conversion 1 thru 4 keys
Received-on-account 1 and 2 keys
Paid-out 1 and 2 keys
Automatic sequencing 2 thru 25 keys
CHK1CHK
TRANS
OUT
TRANS
IN
CASH
TIP
CHARGE
TIP
TIP
PAID
EAT IN1EAT IN
TAX2
SHIFT
DEPOSIT
DEPOSIT
RF
TAX
5
3
TAX4
SHIFT
Check 1 thru 5 keys
Transfer out key
Transfer in key
Cash tip key
Charge tip key
Tip paid key
Eat in 1 thru 3 keys
Tax 2 thru 4 shift keys
Deposit key
Deposit refund key
Manual tax key
11
BACK
SPACE
Backspace key
RP
SEND
Remote printer send key
DELETE
NEXT
$
MDSE
SBTL
TRAY
SUBTL
RTN
GAS
SBTL
NS
SCALE
LEVEL1LEVEL
P-SHIFT
1
FS
SHIFT
5
P-SHIFT
6
Delete key
Next higher dollar key
Merchandise subtotal key
Tray subtotal key
Return key
Gasoline sales subtotal key
Non-add code/Date & time
display key
No-sale key
Scale entry key
PLU level shift 1 thru 5 keys
Price level shift 1 thru 6 keys
Food stamp shift key
GRT
EX
OPEN
TARE
BAL
REPEAT
IND.
PAYMENT
AMT
INQ#/TM
CUST
PRICE
CHANGE
BIRTH
TABLE
#
VOID
MENU
Gratuity exempt key
Tare entry key
Balance key
Repeat entry key
Individual payment key
Amount entry key
Inquiry key
Customer code entry key
UPC price change key
Birthday entry key
Table no. (seat no.) entry key
Void menu key
GD1
SHIFT
PRINT
BILL
PAST
VOID
SBTL
VOID
GDSC
%1
COVER
CNT
BS
BT
FS
TEND
CASH
MENU
FUNC.
MENU
GD3
Group discount shift 1 thru 3 keys
SHIFT
Validation print key
Bill print key
Past void key
Subtotal void key
GDSC
Group discount %1 thru 3 keys
%3
Cover count entry key
Bill separation key
Bill totalize/Bill transfer key
(CHECK-ADD)
Food stamp tender key
Cash menu key
Function menu key
RFND
SALE
RCP
SW
WASTE
C
NEXT
EDIT
TIP
RP
ROUND
GLU
RECALL
MSG
1
MSG
MENU
PLU
MENU1
MACRO1MACRO
UPSIZE
MSG
5
PLU
MENU50
4
Refund sale key
Receipt ON/OFF key
Waste mode key
Condiment next key
Edit tip key
Repeat round key
Table# recall key
Message 1 thru 5 keys
Message menu key
PLU menu 1 thru 50 keys
Macro 1 thru 4 keys
Upsize key
12
CAP.1
CAP.10
Data capture 1 thru 10 key
Keys and Switches
Mode switch and mode keys
The mode switch can be operated by inserting one of the three supplied mode keys - manager (MA),
submanager (SM), and operator (OP) keys. These keys can be inserted or removed only when the switch is
in the “REG” or “OFF” position.
Operative range
A
M
M
S
P
O
REG
X / Z
OFF
PGM
PGM
OP
1
2
MGR
X
1/Z1
X2/Z
• Manager key (MA)
MA
2
• Submanager key (SM)
SM OP
• Operator key (OP)
The mode switch has these settings:
OFF: This mode locks all register operations.
No change occurs to existing data.
OP X/Z: This setting allows cashiers/servers to take X or Z reports for
their sales information. (This setting may be used only when
your register has been programmed for “OP X/Z mode available”
in the PGM2 mode.)
REG: For entering sales
PGM1: To program those items that need to be changed often: e.g., unit prices of departments, PLUs or
UPCs, and percentages
PGM2: To program all PGM1 items and those items that do not require frequent changes: e.g., date, time.
MGR: For manager's and submanager's entries
The manager can use this mode to make entries that are not permitted to be made by cashiers/
servers - for example, after-transaction voiding and override entries.
X1/Z1: To take the X/Z report for various daily totals
X2/Z2: To take the X/Z report for various periodic (weekly or monthly) consolidation of totals.
Drawer lock key
This key locks and unlocks the drawer. To lock it, turn 90 degrees
counterclockwise. To unlock it, turn 90 degrees clockwise.
This same key is also used to open the cash drawer.
(Please refer to “15. Operator Maintenance — Operating the Drawer by
Hand”.)
Printer cover lock key
This key locks and unlocks the printer cover. To lock it, turn 90 degrees
counterclockwise. To unlock, turn 90 degrees clockwise.
SK1-2
13
Display
Operator display
• Screen example 1 (REG mode)
Server code
Mode name
Time
Numeric entry
Price level shift indicator (P1-P6) : Shows the PLU/UPC price level currently selected.
PLU level shift indicator (L1-L5) : Shows the PLU level currently selected.
Receipt shift indicator (r) : Shows the receipt shift status.
T-Log near full indicator (
Stock alarm indicator (
Receipt ON/OFF status indicator (R) : Appears when the receipt ON-OFF function signs OFF.
Sentinel mark (X) : Appears in the lower right corner of the screen when the cash in
):Appears ( ) when the used memory is 80%.
):Appears when the stock of the PLU which you entered is zero,
Scroll guidance: When the transaction information occupies more
than 5 lines, scroll key(s) appears to indicate
you can scroll to the direction.
Status area 1:
Sales information area: Sales information you have
just entered such as items
and prices will appear
between 2nd line and 6th
line.
Total always appears on the
7th line.
Status area 2:
: Appears (
: Appears (
negative or reaches the minimum stock.
drawer exceeds a programmed sentinel amount. The sentinel
check is performed for the total cash in drawer.
) when the used memory is 90%.
) when the used memory is 95%.
14
• Screen example 2 (PGM mode)
Double-size character mode indicator (W):
Appears when the double-size character mode is
selected during text programming.
Customer display (Pop-up type)
Programming item information area
Programming area:
Programmable items are listed.
Caps lock indicator (A/a):
The upper-case letter “A” appears when caps lock
is on, and the lower-case letter “a” appears when
the caps lock is off during text programming.
Screen save mode
When you want to save the electrical power or the display’s life, your POS terminal is provided with the
screen save function. This function can turn the LCD backlight off when servers do not operate the POS
terminal for an extended period of time. You can program the time for which your POS terminal should keep
the normal status (in which the backlight is “ON”) before it goes into the screen save mode.
To exit the screen save mode, press any key.
15
2
Before Operating the POS Terminal
This chapter describes those steps required prior to using the POS terminal for the first time.
Display Adjustment (operator display)
You can adjust the contrast of the display by using the contrast control. To further the operator’s view, the
display may be tilted forward using the LCD display tilt tab.
Tilt adjustment tab
Contrast control
Turning the control backwards darkens the
display and turning it forwards lightens the
display.
The backlight in the display is a consumable part.
When the LCD display may no longer be adjusted and becomes darker, you should change the backlight.
Consult your authorized SHARP dealer for further details.
16
3
Time Display and Automatic Updating of the Date
Time display
#/
When you need the time displayed, press the
or MGR mode. The time display disappears as soon as you press the
MGR mode or begin a subsequent entry.
TM
key while the POS terminal is in the REG
CL
key in the REG or
Date
Time
Time (This display is held, even if the CL key is pressed.)
Automatic updating of the date
Once the internal clock unit is started at the desired time, it continues to run as long as the
battery pack is charged and will also update the date based on the calendar year.
This display appears by pressing
#/
TM
the
key.
17
4
Prior to Entries
REG MODE
Preparations for Entries
Receipt and journal paper rolls
If the receipt and journal paper rolls are not set in the machine or the existing rolls are low in supply,
install new ones according to section “Installing and Removing the Paper Roll” under “Operator
Maintenance.”
Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt function. To disable
receipt printing, press the
•
the
key. When the function is in the OFF status, the receipt off indicator “R” is highlighted.
MISC
key and select RCP S.W. from the menu and turn the receipt OFF by press
FUNC
NOTE
Your register will print reports regardless of the receipt state. This means that the receipt roll
should be installed even when the receipt state is “OFF”.
Error Warning
In the following examples, your POS terminal will go into an error state accompanied with a warning beep
and the error message on the display. Clear the error state by pressing the
action to remedy the problem.
• When you exceed a 32-digit number (entry limit overflow):
Cancel the entry and re-enter a correct number.
• When you make an error in key operation:
Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit:
Check to see if the entered amount is correct. If it is correct, it may be possible to enter it in
the MGR mode. Please contact your manager.
• When an including-tax subtotal exceeds eight digits:
Clear the error display by pressing the
CL
key and press a media key to finalize the transaction.
CL
key and take the proper
Sample Receipt
The print format will vary depending on the printer you use.
18
Date
Consecutive no.
Item entry
Machine no.
Server name/server code
Time
Sales total
Cash amount tendered
Change due
5
Entries
REG MODE
Server Code Entries
Prior to an item entry, the server will be compelled to enter his or her assigned server code. However, this
may not be necessary when the POS terminal has been programmed for “stay-down server mode.”
XXXX
•
•
The sign-off operation can be performed by using the following procedure in the REG or MGR mode.
•
Server code
NOTE
When the server entry system is programmed for “stay-down server mode,” no other server can sign on
unless the server who has signed on is signed off.
When the server entry system is programmed for “automatic server sign-off mode,” a server must sign on
prior to each sales transaction.
To sign off a server:
Depending upon how your POS terminal has been preset, if the item entry is made when the server is
signed off, the server entry will be prompted on the window and the server entry will be compelled.
SERV
#
SERV
#
XXXX
Secret code
X
Drawer no.
ENTERENTER
Item Selection from the Function Menu Windows
Your POS terminal allows you to select functions from specified function menu windows depending upon the
terminal set up. For example, if you want to finalize a check 1 sale, select the option “CHECK1” from the
“CHK.MN” Menu instead of pressing the
Each menu can be opened as follows:
CHK
1
key.
19
• Miscellaneous function menu window • Check menu window
MISC
FUNC
CHK
#
• Cash menu window • Void menu window
CASH
MENU
VOID
MENU
• Message menu window • Charge menu window
MSG
MENU
CH
#
• Conversion menu window • Function menu window
CONV
#
FUNC.
MENU
20
Selling the PLU no.1 item and finalizing through check 1
1.
Press the 1 key.
2.
Press the
• The CHECK menu window will appear.
3.
Select “CHECK1.”
4.
Enter the amount.
CHK
#
key.
21
Item Entries
Single item entries
Department entries (direct department entries)
Enter a unit price and press the department key.
If you use a programmed unit price, press the department key only.
When using a programmed unit price
Unit price*
(max. 7digits)
Dept.
*Less than the programmed upper limit amount
NOTE
When those departments where the unit price has been programmed as zero (0) are entered, only the
sales quantity is added.
Department entries (indirect department entries)
When using a programmed price
Dept. code
(1-99)
DEPT
#
Unit price*
(max. 7 digits)
For “Preset only” type
or
ENTER
AMT
* Less than the programmed upper limit
amounts
PLU entries (indirect PLU entries)
Enter a PLU code and press the
PLU/
SUB
key.
NOTE
PLU code
When those PLUs for which the unit price has been programmed as zero (0) are entered, only
PLU/
SUB
the sales quantity is added.
Subdepartment (open PLU) entries
When using a programmed price
PLU code
PLU/
SUB
22
Unit price*
(max. 7 digits)
or
ENTER
* Less than the programmed upper
limit amounts
AMT
PLU entries (direct PLU entries)
When using a programmed price
Unit price
(for subdept.)
Direct PLU key
PLU menu-based entries (PLU entries and subdepartment entries)
Follow this procedure:
For PLU entries
thru
PLU
MENU50
Item selection
from the window
ENTER
Unit price
(for subdept. entries)
PLU
MENU1
UPC entries
Scan UPC code
UPC code
(max.13 digits)
To cancel the learning function entry
Unit price
(max. 6 digits)
PLU/
SUB
(Registration)
When the dept. key is depressed directly
(
1
~ )
99
ENTER
CANCEL
or
ENTER
CA/AT
Dept. code
(1 - 99)
ENTER
or
DEPT
#
or
CA/AT
Repeat entries
You can use this function for repetitive entries of the same items.
Simply press the repeat function key after valid item entries.
REPEAT
“AUTO DELETE/NO DELETE”
selection
23
Multiplication entries
Use this feature when you need to enter two or more of the same items.
This feature helps you when you sell large quantities of items or need to enter quantities that contain
decimals.
FF method (for quick multiplication of direct PLUs)
Direct PLUQ’ty PLU entry (direct)
• The FF (fast food) method cannot be used for a COUPON-LIKE PLU entry.
Normal method
When you use a programmed
unit price
Q'ty
@
FOR
Unit price
Dept. code
PLU code
Unit price Direct PLU
PLU code
PLU
thru
MENU1
UPC code
PLU
MENU50
Dept.
DEPT
#
PLU/
SUB
PLU/
SUB
Item selection
Scan UPC code
PLU/
SUB
Unit price
Unit price
ENTER
Unit price
ENTER
or
ENTER
or
AMT
ENTER
AMT
Dept. entry (direct)
Dept. entry (indirect)
PLU entry (indirect)
PLU/subdept. entry (direct)
Subdept. entry
PLU/subdept. entry (menu)
UPC entry
PLU/
• With the learning UPC function, after scanning a UPC code or pressing the
key, you may be
SUB
required to enter a unit price with the display “UNDEFINED CODE”. Enter the unit price and
department code that the UPC is to be associated to.
• Q’ty: Up to four digits integer + three digits decimal
• Unit price: Less than the programmed upper limit
• Q’ty x unit price: Up to seven digits
24
Split-pricing entries
You will use this function when your customer wants to purchase items normally sold in bulk.
When you use a programmed
unit price
@
FOR
Base q'tySelling q'ty
@
FOR
Unit price
per base q'ty
Dept.
Only when you use a
base q'ty programmed
for PLU or UPC code
Dept. code
PLU code
Unit price
per base q'ty
PLU code
PLU
thru
MENU1
UPC code
PLU code
Unit price
per base q'ty
PLU code
PLU
thru
MENU1
DEPT
PLU/
PLU/
SUB
PLU
MENU50
PLU/
SUB
PLU/
SUB
PLU
MENU50
#
SUB
Direct PLU
Item selection
PLU/
SUB
Direct PLU
Item selection
Unit price
per base q'ty
Unit price
per base q'ty
ENTER
Unit price
per base q'ty
Unit price
ENTER
or
ENTER
or
ENTER
or
AMT
AMT
AMT
ENTER
Unit price
key, you may be
SUB
UPC code
PLU/
SUB
• With the learning UPC function, after scanning a UPC code or pressing the
ENTER
PLU/
required to enter a unit price with the display “UNDEFINED CODE”. Enter the unit price and
department code that the UPC is to be associated to.
• Selling quantity: Up to four digits integer + three digits decimal
• Base quantity: Up to two digits (integer)
NOTE
For actual use of this function, please consult your dealer.
ENTER
25
Successive multiplication entries
This function is practical for such entries as a sale of an item sold by area (square foot).
When you use a programmed
unit price
Length Unit price
@
FOR
Width Department key
@
FOR
Dept. entry (direct)
PLU
MENU50
DEPT
#
PLU/
SUB
PLU/
SUB
Item selection
Scan UPC code
PLU/
SUB
Unit price
Unit price
ENTER
Unit price
Dept. code
PLU code
Unit price Direct PLU
PLU code
PLU
thru
MENU1
UPC code
• With the learning UPC function, after scanning a UPC code or pressing the
or
ENTER
or
ENTER
ENTER
Dept. entry (indirect)
AMT
PLU entry (indirect)
PLU/subdept. entry (direct)
Subdept. entry
AMT
PLU/subdept. entry (menu)
UPC entry
PLU/
key, you may be
SUB
required to enter a unit price with the display “UNDEFINED CODE”. Enter the unit price and
department code that the UPC is to be associated to.
• Length or width: up to seven digits (4-digit integer + 3-digit decimal)
• Unit price: less than the programmed upper limit
• Length x Width x Unit price: up to seven digits
26
NOTE
For actual use of this function, please consult your dealer.
Scale entries
For making entries for weighed items, a scale must be connected where by the weight is automatically
read from the scale. To make refund entries, the weight is entered manually while the scale platter is
empty and reads zero.
i) Auto scale entries
When you use a programmed
@
FOR
unit price
Unit price
per base wt.
Dept. code
Unit price
per base wt.
Dept. code
PLU code
Unit price
per base wt.
PLU code
Dept.
DEPT
#
Dept.
DEPT
#
PLU/
SUB
Direct PLU
PLU/
SUB
Unit price
per base wt.
Unit price
per base wt.
Unit price
per base wt.
or
ENTER
or
ENTER
or
ENTER
When you use a
programmed tare no.
Tare number
(1 - 9)
OPEN
TARE
Open tare
weight
When base wt. is
1 LB (or 1 KG)
SCALE
Base wt.
AMT
AMT
AMT
Only when you use a
base wt. programmed
for PLU or UPC code
• Open tare weight: Up to 5 digits (integer + decimal)
• Net weight: Up to 5 digits (integer + decimal)
• Base weight: Up to 2 digits (integer)
PLU
thru
MENU1
UPC code
PLU code
Unit price
per base wt.
PLU code
PLU
thru
MENU1
UPC code
PLU
MENU50
PLU/
SUB
PLU
MENU50
Item selection
PLU/
SUB
PLU/
SUB
Direct PLU
Item selection
PLU/
SUB
ENTER
Unit price
per base wt.
ENTER
Unit price
ENTER
Unit price
or
ENTER
AMT
ENTER
NOTE
•
The register can be programmed with up to nine tare tables and allows different tares to be
assigned to them.
•
When the
SCALE
key is pressed, the weight is automatically read from the connected scale
(option) and the net weight appears in the register display.
•
When the item is programmed for “Scale compulsory”, it is not necessary to press the
SCALE
key.
27
ii) Manual scale entries for refunds only
When base wt. is
1 LB (or 1 KG)
When you use a programmed
unit price
Unit price
per base wt.
Dept. code
DEPT
#
Dept.
Unit price
per base wt.
or
ENTER
AMT
Net weight
RFND
SCALE
Only when you use a
base wt. programmed
for PLU or UPC code
Base wt.
@
FOR
Unit price
per base wt.
Dept. code
PLU code
Unit price
per base wt.
PLU code
PLU
thru
MENU1
UPC code
PLU code
Unit price
per base wt.
PLU code
PLU
thru
MENU1
DEPT
PLU
MENU50
PLU/
PLU/
PLU/
SUB
PLU
MENU50
Dept.
#
PLU/
SUB
Direct PLU
PLU/
SUB
Item selection
SUB
SUB
Direct PLU
Item selection
Unit price
per base wt.
Unit price
per base wt.
ENTER
Unit price
per base wt.
Unit price
ENTER
or
ENTER
or
ENTER
or
AMT
AMT
ENTER
AMT
UPC code
PLU/
SUB
• Net weight: Up to 5 digits (integer + decimal) which is from the customer’s receipt.
• Base weight: Up to 2 digits (integer)
28
ENTER
Unit price
ENTER
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