Sharp UP-600, UP-700 Instruction Manual
POS TERMINAL
MODEL
UP-600
UP-700
INTER-REGISTER
COMMUNICATION SYSTEM
INSTRUCTION
MANUAL
TABLE OF CONTENTS
Page
Introduction ............................................................................................................................... 3
Inline Operation ........................................................................................................................ 4
1. Message display ................................................................................................................ 4
(1) The message displayed during inline communications................................................ 4
(2) Error messages ............................................................................................................ 5
2. Open store operation (PGM2 mode) — master and satellite ............................................ 6
3. Close store operation (PGM2 mode) — master and satellite ............................................ 7
4. Sign-on operation (server assignment) (REG mode/MGR mode)..................................... 8
5. Server sign-on report .........................................................................................................9
6. Sign-off operation (cancellation of server assignment) (REG mode/MGR mode) .......... 10
7. Look-up and updating of the GLU/PBLU file ................................................................... 11
(1) Centralized GLU/PBLU file system ............................................................................ 11
(2) Individual GLU/PBLU file system ............................................................................... 11
8. PLU/UPC stock control .................................................................................................... 11
9. PLU/UPC data control...................................................................................................... 12
10. Price change function ...................................................................................................... 13
11. Customer data control...................................................................................................... 13
12. T-Log polling .................................................................................................................... 14
13. Communication with a remote printer (optional) .............................................................. 15
(1) Second (back-up) remote printer ............................................................................... 15
(2) Remote printer send function ..................................................................................... 16
(3) Priority printing function.............................................................................................. 16
14. Rerouting print data .........................................................................................................17
Consolidated and Individual Reports...................................................................................... 18
1. Operating modes.............................................................................................................. 18
2. Job number ...................................................................................................................... 18
3. Consolidated reports — master/back-up master ............................................................. 19
(1) Report generation procedure ..................................................................................... 19
(2) List of consolidated reports (SYSTEM READING/RESETTING)............................... 20
4. Individual reports — master/back-up master/satellite...................................................... 23
(1) Report generation procedure ..................................................................................... 23
(2) List of individual reports (READING/RESETTING) .................................................... 24
5. Server report .................................................................................................................... 25
IRC Programming ................................................................................................................... 26
1. Setting the machine numbers — master and satellite ..................................................... 26
2. Setting the terminal numbers (IRC machine numbers) — master and satellite .............. 27
3. Creating/updating the master list — master .................................................................... 28
(1) Creating the master list .............................................................................................. 28
(2) Deleting a machine from the master list..................................................................... 29
4. Specifying whether to enable or disable the system retry function when a
transmission error occurs — master and satellite ........................................................... 30
5. Specifying the terminal to serve as a back-up master — master .................................... 31
6. Choosing whether to search the master or satellite first for the PLU/UPC
code — satellite................................................................................................................32
1
7. Reading the contents of the IRC programming — master and satellite .......................... 33
8. Downloading the contents of the IRC programming to satellites — master .................... 34
(1) Initial downloading ...................................................................................................... 34
(2) Maintenance downloading.......................................................................................... 35
9. Programming for the remote printer................................................................................. 38
(1) Assigning kitchen printer numbers to remote printers — master and satellite .......... 38
(2) Assigning the second kitchen printer number to each remote printer — master
and satellite ................................................................................................................ 39
(3) Naming the remote printer — master and satellite .................................................... 39
(4) Specifying whether to enable or disable the function for data transmission to the
remote printer — master and satellite ........................................................................ 40
(5) Specifying the format of remote printing — master and satellite ............................... 40
(6) Specifying the format of chit printing — master and satellite..................................... 41
10. Reading the contents of the remote printer programming — master and satellite.......... 42
11. Downloading the contents of the remote printer programming to satellites — master ... 43
12. Programming for the Manager Work Station (MWS) — master and satellite.................. 44
(1) Programming of the terminal number......................................................................... 44
(2) Programming of the time-out value ............................................................................ 45
(3) Programming of the gateway number ........................................................................ 45
13. Reading the contents of the Manager Work Station (MWS) programming — master
and satellite ...................................................................................................................... 46
System Back-Up ..................................................................................................................... 47
1. How the IRC back-up system works ................................................................................ 47
2. Master declaration — when the master or back-up master breaks down ....................... 48
(1) When the master breaks down — Master declaration at the back-up master........... 48
(2) When the back-up master breaks down — Master declaration at the master........... 50
3. Recovery declaration — when the master or back-up master recovers from a
breakdown........................................................................................................................ 51
(1) When the master recovers from a breakdown — Recovery declaration at the
back-up master ........................................................................................................... 51
(2) When the back-up master recovers from a breakdown — Recovery declaration
at the master............................................................................................................... 53
Error Recovery........................................................................................................................ 54
1. Data clear operation......................................................................................................... 54
(1) Data clearing of the T-LOG buffer — master and satellite......................................... 54
(2) Data clearing of the capture data — master and satellite .......................................... 55
(3) Data clearing of the transaction memory — master and satellite .............................. 55
(4) Data clearing of the hourly sales data memory — master and satellite .................... 55
(5) Data clearing of the daily net sales data memory — master and satellite................. 55
(6) Data clearing of the server sign-on state — master................................................... 56
(7) Data clearing of the GLU/PBLU data in use — master.............................................. 56
2. System retry function ....................................................................................................... 57
BASIC SPECIFICATIONS ...................................................................................................... 59
2
Introduction
The UP-600/UP-700 inter-register communication (IRC) system consists of one master machine
and up to 63 satellite machines which are all interconnected by the local area network (LAN) to
provide data transmission among them. This system allows the manager to exercise centralized
control over the satellites through the master.
Local Area Network (LAN)
Master Satellite
Max. 63 satellites
• One of the satellites may be used as a back-up master.
Satellite
3
1
Inline Operation
1. Message display
(1) The message displayed during inline communications
1) The message shown below is displayed at the master when engaged in IRC
transmissions.
ex.:
S E N D I N G D A T A
NOTE
The above message is also displayed at the satellite which is engaged in system resetting
transmission.
2) The machine number of the satellite that is communicating with the master is
instantaneously displayed at the master during IRC transmissions.
In this case, the machine number of the satellite is “000022.”
ex.:
0 0 0 0 2 2
4
(2) Error messages
When an error occurs, a corresponding error message is displayed.
For a description of the error messages, see the “List of error messages” below.
List of error messages
Error message (Default) Description
BUSY
LACKING MEMORY
NO AUTHORITY
UNDEFINED CODE
CODE NOT FREE
POWER OFF
T-LOG FULL
NON RESET
TYPE ERROR
SYSTEM CLOSED
IS SIGNED ON
NO REPLY/MASTER
NO REPLY/BACKUP
ATTEMPT RETRY?
The target machine is busy.
•
The GLU code or related memory file is not enough.
•
The server who entered a GLU/PBLU code was not authorized.
•
The specified server code is not present in the master.
•
The entered GLU/PBLU code is not listed.
•
The specified server has signed on at another machine.
•
The entered GLU/PBLU code is in use.
•
The power was not turned on.
•
The T-LOG file is full.
•
IRC initial D/L before resetting.
•
IRC Download file type mismatch.
•
Entry is executed in close store state.
•
IRC server sign-on error (when all server resetting executed).
•
Master does not reply to the request.
•
Backup master does not reply to the request.
•
System retry message.
•
NOTE
•
To clear the error message displayed, press the [CL] key.
•
Please consult your authorized SHARP dealer to remedy the cause for the error condition.
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2. Open store operation (PGM2 mode) — master and satellite
When the open store operation is performed at the master, the IRC system is opened and the
registration function becomes available at all the machines in the IRC system.
The following types of communications between the master and satellites are allowed;
From the master to the satellite
• Sending a request for the satellite to receive data (T-LOG polling)
• Sending a response to inquiry from the satellite
From the satellite to the master
• Sending a request for T-LOG polling
• Sending data to the T-LOG buffer
• Sending a request for updating of the GLU/PBLU file
• Inquiring for data on the GLU/PBLU and customer files
Open store procedure (PGM2 mode)
Select OPEN STORE from the PGM2 mode menu and
press the [ENTER] key.
NOTE
•
You can also perform the open store operation at each satellite. Once the open store
operation is performed at a satellite, you can make registrations at the satellite. When you
perform the open store operation at the satellites, T-LOG polling will not take place.
•
The open store operation cannot be performed at any machine whose terminal number has
not been programmed.
•
If a transmission error occurs when the open store operation is being performed, the master
displays and prints (journal printer) the machine number of the satellite that encountered the
error. When the master has been programmed to enable the system retry function*, a prompt
to retry the open store operation will be displayed.
* For the system retry function, please refer to pages 57 - 58.
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3. Close store operation (PGM2 mode) — master and satellite
When the close store operation is performed at the master, the inline system is closed and the
registration function becomes unavailable at all the machines in the inline system. It should be
noted that for the close store operation, all the satellites must be in their SIGN-OFF state. After
this operation, the communications between the master and satellites which have been enabled
with the open store operation are disabled. The master, however, can download preset data and
reset the sales data of the satellites.
In the close store state, key operations in the REG or MGR mode is invalid.
Menu selection
Select CLOSE STORE from the PGM2 mode menu and
press the [ENTER] key.
NOTE
•
You can also perform the close store operation at each satellite. Once the close store
operation is performed at a satellite, you can no longer make registrations at the satellite.
•
If a satellite is in the SIGN-ON state, the master encounters an error and displays the machine
number of the satellite.
•
When the close store operation is performed, the data remaining in the T-LOG buffers of all
the satellites is collected by the master.
•
If a transmission error occurs during the close store operation, the master displays and prints
(journal printer) the machine number of the satellite that has encountered the error.
In this case, a prompt to attempt a retry is displayed when the system retry has been enabled.
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4.
Sign-on operation (server assignment) (REG mode/MGR mode)
The sign-on operation is intended to assign a server to a machine (satellite or the master) and
enable him or her to perform entry operations at the machine.
If a server successfully signs on at a machine, his or her server number appears on the LCD of
the machine.
The server memory is under the control of the master.
The sign-on operation can be done whether the machine is in the open store or close store
state. If the sign-on operation is done at a machine that is in the close store state, registrations
cannot be made at the machine due to the close store condition.
Sign-on procedure
(This procedure is the same as for server assignment at a standalone machine.)
(using menu)
1.
Enter your server code and press the [SERV#] (or
[CASH#]) key.
2.
The pop-up window for the secret code will open if
secret code is programmed. Enter your secret code
and press the [ENTER] key.
3.
The pop-up window for the drawer number will open if
drawer number entry is compulsory. Enter your drawer
number and press the [ENTER] key.
NOTE
•
The sign-on operation can be made only for one server at a time.
•
If a server attempts to sign on when another server has already signed on, an entry error will
occur (when the stay-down server sign-on has been preset).
•
Every server that is preset in the system can sign on at any machine.
•
If a server has signed on at a machine, that server cannot sign on at any other machine in the
system until he or she signs off at the original machine.
•
In case of trouble, the sign-on state can be cleared at the master. (Please consult your
authorized SHARP dealer for further details.)
8
5. Server sign-on report
A server sign-on report can be generated at the master. This report is used to determine which
terminal each server has signed on.
Report generation procedure
1.
Turn the mode switch to the PGM2 position.
2.
Select “INLINE READING” from the PGM2 mode
menu and press the [ENTER] key.
3.
Select “SIGN ON SERVER” from the INLINE
READING menu and press the [ENTER] key.
In the case of the UP-700:
Server name, server code, machine no. of
the terminal at which the server has signed on
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6. Sign-off operation (cancellation of server assignment) (REG mode/MGR mode)
The sign-off operation is intended to cancel the assignment of a server to a machine.
The sign-off operation at a machine (master or satellite) can be done only for the servers who
have signed on at the machine and are not in the middle of a registration entry.
Sign-off procedure
Keyboard entry sequence (REG/MGR/X1/Z1/X2/Z2/PGM1/PGM2 modes)
NOTE
•
The sign-off operation only applies to the server who has signed on.
•
If a server signs on at a machine while another server has already signed on, the latter is
automatically signed off so long as items have not yet been entered and the automatic server
sign-off system has been enabled.
For more information, please consult your authorized SHARP dealer.
[SERV#]
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7. Look-up and updating of the GLU/PBLU file
In the IRC system, the following two types of GLU/PBLU file allocation system are available: a
centralized system and an individual system.
(1) Centralized GLU/PBLU file system
In this system, the GLU/PBLU file exists only in the master. All satellites in the IRC system can
access the GLU/PBLU file in the master for registration.
GLU/PBLU-file-related inline communications are made for the following purposes:
• New order or reorder
• Payment entry or temporary finalization
• Bill printing
• Bill transfer/bill totalizing
• Bill separate
There are two types of GLU/PBLU data transmission.
1) The GLU/PBLU data is transmitted from the master to a satellite for GLU/PBLU file look-up
(in case of a new order/reorder). During the GLU/PBLU registration at a satellite, the GLU/
PBLU reserve counter* is retained at the master.
* The reserve counter reserves some records of GLU/PBLU files to prevent a “LACKING MEMORY” error in
finalization.
2) The GLU/PBLU data is transmitted from a satellite to the master upon finalization of a
transaction (in case of payment entry or temporary finalization).
The data transmitted from the satellite is received in the temporary GLU/PBLU data
receiving file of the master and then updated in the master GLU/PBLU file. In this case, the
GLU/PBLU reserve counter is cleared at the master.
(2) Individual GLU/PBLU file system
In this system, the master and satellites have their own GLU/PBLU files for look up and
registration. Therefore, no inline communications are initiated regarding GLU/PBLU data.
8. PLU/UPC stock control
In the IRC system, a centralized system is implemented for PLU/UPC stock control. Preset stock
data is stored only in the master. When a consolidated report is generated, stock data in the
satellites are consolidate into the stock file of the master and calculated there. The stock data
calculated at the master is printed out and the stock data in each satellite is reset to zero.
11
9. PLU/UPC data control
In the IRC system, PLU/UPC sales data is centrally controlled by the master. PLU/UPC data
which is temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG
polling. (For further information on T-LOG polling, see page 14.)
NOTE
The learning function enables the operator at a satellite to set the unit price, associated department
and deletion/non-deletion attributes for an item whose code is undefined in the PLU/UPC file. (For
further information on the learning function, see the UP-600 or UP-700 Instruction Manual.)
If the satellite does not have a dynamic UPC file, the data on the UPC item which has been set using
the learning function is stored in the PLU/UPC main file to update the master’s file.
If the satellite has a dynamic UPC file, the data is stored in the dynamic UPC file to update the
master’s file.
The data which has been set using the learning function in the training mode at a satellite is stored in
its T-LOG buffer.
For the PLU/UPC data flow, see the following scenarios.
(1) When the master and satellites have no dynamic UPC files:
Master Satellite
Registration by the
learning function
Saving
PLU/UPC
main file
T-LOG polling/updating
PLU/UPC
main file
T-LOG
buffer
Updating
(2) When the master has a dynamic UPC file and satellites don’t:
Master Satellite
Updating
PLU/UPC
main file
Dynamic
UPC file
Updating the
PLU/UPC main files
of satellites
T-LOG polling
PLU/UPC
main file
T-LOG
buffer
(3) When both the master and satellites have dynamic UPC files:
Master Satellite
Updating
PLU/UPC
main file
Dynamic
UPC file
Updating the PLU/UPC
main files of satellites
At this time, all dynamic
UPC files in the IRC
system are cleared.
T-LOG polling
PLU/UPC
main file
Dynamic
UPC file
T-LOG
buffer
12
Updating
Saving
Updating
Registration by the
learning function
Registration by the
learning function
Saving
10. Price change function
When a price for the UPC item is changed at a machine (master or satellite), its PLU/UPC main
file or dynamic PLU/UPC file is updated by the new price data (unit price and associated
department).
The new data is then automatically distributed to all other machines to update the PLU/UPC
main files or dynamic PLU/UPC files which contain the code of the item.
The data on an UPC item whose price has been changed at a satellite is also stored in the TLOG buffer of the satellite. The data stored in the T-LOG buffer is collected by the T-LOG polling
after the open-store operation at the master to update its PLU/UPC main file or dynamic UPC
file.
For further information on the price change function, see the UP-600 or UP-700 instruction
manual.
For the PLU/UPC price change data flow, see the following scenarios.
• When the price is changed at the master:
Satellite
PLU/UPC
main file
Dynamic
UPC file
T-LOG
buffer
Registration by the
price change function
Master
PLU/UPC
main file
Dynamic
UPC file
Automatic distribution of
updating data to all satellites
• When the price is changed at a satellite.
Master Satellite
Price change data
PLU/UPC
main file
Dynamic
UPC file
Automatic distribution of
updating data to the master
and all other satellites
T-LOG polling and
updating
PLU/UPC
main file
Dynamic
UPC file
T-LOG
buffer
Updating
Saving
(unit prices and
associated
departments)
NOTE
If a transmission error occurs during the automatic distribution of the updated data to other machines
after a price is changed, the machine number of the terminal which caused the error and the type of
error are printed out at the sending machine. In this case, the system retry function can be used if it
is enabled. (For the system retry function, see page 57.)
11. Customer data control
In the IRC system, customer data is centrally controlled by the master. Customer data which is
temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling after
the open-store operation and is controlled by the master. (For further information on T-LOG
polling, see page 14.)
13
12. T-LOG polling
All REG-mode transaction data in each satellite is saved in its T-LOG buffer. T-LOG polling is a
data collection system in which the master collects data from the T-LOG buffers of the satellites.
T-LOG polling becomes available upon the open-store operation and becomes unavailable upon
close store operation.
A request for T-LOG polling is issued from the satellite to the master when the number of data
records in its T-LOG buffer exceeds a predetermined number while in the open store state.
After the master detects such a request, it starts collecting the T-LOG buffer data. When
multiple requests are made at the same time, upon completion of data collection from one
satellite, the master waits for a preset time and then starts collecting data from another satellite.
In T-LOG polling, the data transmitted to the master is stored in the corresponding file.
The T-LOG polling data flow is shown below.
Master
(4)
(1) (2) (3)
Satellite A Satellite B Satellite C Satellite D
(5)
Polling sequence (see the figure above)
(1) Satellite A makes a request for polling.
(2) The master detects the request and starts collecting T-LOG data from satellite A.
(3) The T-LOG data is sent to the master.
(4) After receiving T-LOG data from satellite A, the master waits for a preset time.
(5) The master detects a request from another satellite (B, C or D) and starts polling for it.
If its T-LOG buffer becomes full, registration will be disallowed at a satellite when it has been
programmed for “LOCK UP,” and allowed when it has been programmed for “CONTINUE.” For
specifying whether the registration is disabled or enabled when the T-LOG buffer becomes full,
please refer to the UP-600 or UP-700 instruction manual.
14
13. Communication with a remote printer (optional)
When a remote printer is included in the inline system, order data is output to the remote printer
according to its preset data regarding the remote printer assignment.
The remote printer is used to print all or part of the data entered at a machine. It is also called a
kitchen printer. The remote printer can also be operated at a location other than the kitchen.
If a remote printer number is assigned to a department/PLU/UPC, the information on the
department/PLU/UPC is output to the remote printer when an entry is made and the transaction
is finalized at a machine.
The data which can be output to a remote printer is as follows:
1) Item text
2) Quantity*
3) Unit price*/Price*
4) Amount*
5) PLU/UPC/department code*
* Whether to print or not is selectable
Up to three remote printers can be preset to print data on each item (PLU/UPC/department).
If three printers are preset to print data on each item, the data is simultaneously output to preset
printers.
If either of these printers encounters an error, the data is output to the backup printer.
If the backup printer encounters an error, one chit receipt is printed.
(1) Second (back-up) remote printer
A second kitchen printer can be assigned to each remote printer for automatic back-up.
If an error occurs during data output to an assigned remote printer, the data is output to the
second remote printer.
If an error occurs during data output to the second remote printer, the data is output to the
receipt printer (the receipt printed at this printer is called a chit).
For how to specify the chit print format, see page 41.
15
(2) Remote printer send function
This function allows partial food orders to be sent to the remote printers.
Which printer to receive the order is selectable.
The function is intended to allow the cooking staff to begin preparing certain items before
the entire order is given.
*Case 1)
(Item entry)
*Case 1)
A partial food order is sent to one or several remote printers which has been specified by
the department/PLU programming.
**Case 2)
A partial food order is sent to the remote printer specified by the system presets.
NK
**Case 2)
NK: 1-9
SEND ORDER
(3) Priority printing function
It is desirable for the cooking staff to see the order items that require the longest cooking
time at the top of the kitchen chit. This function can send food items in the programmed
order of priority by assigning PLUs to priority groups (1 - 9). Group-1 is the highest priority
and Group-9 is the lowest.
If an error occurs in data output to a remote printer, a corresponding error message
appears on the display and the data output to the remote printer is printed on the chit
receipt.
16
14. Rerouting print data
The UP-600 and UP-700 terminals may reroute specific print data to an external printer
connected to any terminal on the LAN by an RS-232 cable and can be shared by multiple UP600/UP-700 terminals.
Print data rerouting chart
Rerouting data flow
Print data (1)
UP-600/UP-700
UP-600/UP-700
UP-600/UP-700
External printer
Print data (1)
Ordinary data flow
Print data (2)
External printer
via LAN
via RS-232 cable
17
2
The system can generate two types of sales reports: consolidated reports (reports on all or
specified machines in the system) and individual reports (reports on an individual machine). At
the master, you can generate consolidated reports on all or specified satellites and reports on
the master itself. At each satellite, you can generate certain reports on the satellite.
Consolidated and Individual Reports
1. Operating modes
X1/Z1 mode: Daily sales reading (X1) and resetting (Z1) reports.
X2/Z2 mode: Periodic consolidation reading (X2) and resetting (Z2) reports.
OP XZ mode: Individual server daily sales reading (X) and resetting (Z) reports.
2. Job number*
Each job number is expressed as “XYnn” according to the table below.
Job number: XYnn
Entry Category of report
X 0 Individual report
1 Consolidated report
0 Server report in the OP XZ mode
Y 1 Daily sales report (X1 or Z1)
2 Periodic sales report (X2 or Z2)
nn Item code*
* An item code corresponds to the lower two digits of each job number listed in the tables on the
following pages.
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