SHARP UP-5300 Service Manual

CONTENTS

CODE: 00ZUP5300USME

POS TERMINAL

MODEL UP-5300

("U" & "A" version)

CHAPTER 1. SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

CHAPTER 2. OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

CHAPTER 3. SERVICE PRECAUTION . . . . . . . . . . . . . . . . . . . . . 3-1

CHAPTER 4. UP-5 300 DIAGNOSTICS SPECIFICATIONS . . . . . . 4-1

CHAPTER 5. CIRCUIT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . 5-1

CHAPTER 6. BIOS SETUP UTILITY . . . . . . . . . . . . . . . . . . . . . . . . 6-1

CHAPTER 7. ABOUT UTILITY SOFTWARE AND OTHERS . . . . . 7-1

CHAPTER 8. CIRCUIT DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

CHAPTER 9. PWB LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

PARTS GUIDE

Parts marked with "!" is important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

SHARP CORPORATION

This document has been published to be used for after sales service only. The contents are subject to change without notice.

BATTERY DISPOSAL

Contains Nickel Metal Hydride Battery. Must be Disposed of Properly.

Contact Local Environmental Officials for Disposal Instructions.

CHAPTER 1. SPECIFICATIONS

1. Appearance

AC cord

Plug your POS terminal into a wall outlet before using.

Power switch

Set the power switch to the ON ( I ) position after plugging your POS terminal.

2. Ra tin g

ITEM SPECIFICATIONS

External dimensions 11.6 (W) × 16.3 (D) × 12.6 (H) in.

approximately (295 (W) × 414.5 (D) ×

320 (H) mm) Weight Approximately 13.9 lb. (5.9 kg) Power source 120V AC ± 10%, 60 Hz Power consumption Operating : 63W Working temperature

and humidity

3. Hardware

3-1. Display

ITEM SPECIFICATIONS NOTE

Type DSTN color LCD with back

Screen size 10.4" Full screen Dot format 640 (W) × 480 (H) dots Dot size 0.33 × 0.33 mm Control VGA

32 to 104°F (0 to 40°C)

10 to 90%

With 256 colors

light

3-2. Keyboard

ITEM SPECIFICATIONS NOTE

Type Touch key

(Analog touch panel)

Number of key positions

Control Mouse emulation

4096 (W) × 4096 (H)

positions

3-3. PC system

ITEM SPECIFICATIONS NOTE CPU Pentium processor Chip set FireStar Plus:

82C700U3.2 Graphic controller VGAC : MN89305 Main memory

(for executing MS-DOS, Application software)

Video RAM 1 Mbytes EDO type BIOS ROM 512 Kbytes Flash ROM OS (MS-DOS) ROM 4 Mbytes Mask ROM ROM disk memory

(for stored Application software)

RAM disk memory (for POS data)

Keyboard controller M38802M270 Super I/O M5113 A2 POS system controller PSC2 : LZ9AM22

Standard : 8

Mbytes

Max. : 40 Mbytes adding S.O.DIMM

Standard : 2

Mbytes

Max. : 6 Mbytes adding UP-F04RB

Standard : 1

Mbytes

Max. : 3 Mbytes adding UP-P02MB

EDO type

Flash ROM

PS-RAM

3-4. Serial port

D-SUB 9-pin connector COM1 and COM2 are equipped. In order to supply +5V power, CI signal and +5V power supply of

COM1 and COM2 can be switched. 2 channels of RJ45 Connector COM port are equipped. COM3 and COM4 or original I/O address (COM5 and COM6) can be

selected as the 2 channels of RJ45 COM port.

COM1 & COM2: D-sub 9 pin

Pin No. Signal Function I/O

1 CD Data Carrier Detect I 2 RD Receive Data I 3 SD Send Data O 4 ER Data Terminal Ready O 5 SG Signal Ground — 6 DR Data set Ready I 7 RS Request to Send O 8 CS Clear to Send I 9 CI/+5V Ring Indicate / +5V I/–

COM3 or COM5: Modular jack RJ45 8 pin

Pin No. Signal Function I/O

1 RS Request to Send O 2 ER Data terminal Ready I 3 SD Send Data O 4 SG/(+5V) Signal Ground/(+5V) — 5 SG Signal Ground – 6 RD Receive Data I 7 DR Data set Ready I 8 CS Clear to Send I

1 – 1

COM4 or COM6: Modular jack RJ45 8 pin

Pin No. Signal Function I/O

1 RS Request to Send O 2 ER Data terminal Ready I 3 SD Send Data O 4 SG Signal Ground — 5 SG Signal Ground – 6 RD Receive Data I 7 DR Data set Ready I 8 CS Clear to Send I

3-5. Expansion slot

ITEM SPECIFICATIONS NOTE Type ISA bus Half size PC board Number of slots 2 slots Power consumption +5V/max. 1.0A

+12V/max. 0.05A

3-6. Shutdown switch

The shutdown switch is used when the OS or application programs are straying and the system can not return to the normal state.

You must not use this shutdown switch when the UP-5300 is running normally. Use this switch only when the main power source is not cut off even if the main unit power switch is set to OFF position. UP-5300 is turned OFF and the hardware is reset by turning the main power switch OFF and then pressing the shutdown switch.

3-7. System switch

The system switches are used to preset various system configurations.

[Out line]

The system switches consists of DIP switches.

[DIP switch]

12345678

Shut dow n switch

[Out line]

The shutdown switch is single shot type. (Normally OFF position) Push ON: This position is used to reset stand-by mode for power

supply unit when software hang up.

Release OFF: Usually the shutdown switch needs to be set to this

position when the UP-5300 is operated.

[Operating method]

The shutdown switch is a push switch. If it is pushed to ON, the UP-5300 stops supplying the power when the power switch is set into stand-by mode.

NOTE: The shutdown operation will be ignored when te power

switch is set into power-on position.

System sw itch

The PSC2 simply reads the switched signals from the DIP switch as hardware. The meaning of the switche settings are shown on the next page.

1 – 2

1234567 8

3-8. Power switch

ON OFF

: De fau lt settin g

DSW-8

Function

Serial 3 & 4

decode mode

OFF

(value=1)

COM3 &

COM4

ON (value=0)

DSW-7

Function COM3 &

COM4 IRQ

assign

(Serial 3 & 4)

OFF

(value=1)

COM3 =

IRQ11

COM4 =

IRQ10

ON (value=0)

DSW-6

Function

CMOS

Initialize

OFF

(value=1)

Not Initialize Initialize

ON (value=0)

DSW-5 DSW-4 Drive C:, D: & E: Setting

DriveC:DriveD:Drive

HDD — —

HDD

RAM

Flash

RAM

ROM

Flash

ROMPSRAM

DSW-4 DSW-5

(value=0)ON(value=0)

Flash ROMON(value=0)

OFF

HDD

(value=1)ON(value=0)

OFF

HDD

(value=1)

DSW-3

Function

Boot Drive Drive A: Drive C:

OFF

(value=1)

ON (value=0)

DSW-2

Function

Drive A:

Device

OFF

(value=1)

Mask ROM FDD

ON (value=0)

DSW-1

Function

Floppy Disk

Controller

OFF

(value=1)

Not Exit Exit

ON (value=0)

COM5 &

COM6

COM3 =

IRQ4

COM4 =

IRQ3

OFF

(value=1)

OFF

(value=1)

[Out line]

The power switch has the positions ON and OFF (Stand-by) ON position: Usually the power switch needs to be set to this posi-

tion when the POS-terminal is operated.

OFF position: This position is used to turn the stand-by mode. When

the power switch is set to this position, the power supply stops automatically. But if the software program controls the power supply to hold, even if the power switch is set into this position, power is supplied until an software program allows power supply no to hold.

[Operating method]

The power switch is a see-saw switch, and it can be tipped toward the ON or OFF.

4. Software

4-1. Software Structure

The basic system software mainly consists of the following 3 modules.

(1) MS-DOS Version 6.22

The operating system (MS-DOS Version 6.22) is stored in a MROM disk.

(2) Drivers

There are following types of drivers

• POS Device Drivers (for Clerk, Buzzer, Drawer, Timer, MCR, Line

Display, Serial Port) POS device drivers adopt the same control method as previous (ER-A850/A880/UP-5700) softwares.

• Touch Panel Driver

(3) POS Device Middleware

The middleware has been developed to improve the performance of applications.

(4) Software Structure

Application

POS Utillty

POS Device

Touch Panel Driver

Mifddle Wsre

POS Devlce Driver

MS-DOS Version 6.22

BIOS

Standard PC Device Driver

(Local production)

SCSI Ethernet

.......etc

Power switch :

Hardware

Provided from SHARP Corporation

1 – 3

4-2. Basic system software list

ITEM CONTENTS for UP-5300 for PC

BIOS (FROM) • AT compatible system BIOS

• VGA BIOS for MN89305 VGA LSI

• Standard SETUP program

• Flash Disk/MROM Disk/PSRAM Disk built-in control program

F —

• Memory size/HDD type auto detect function

• No APM/PnP support

OS (MROM disk) MS-DOS Version 6.22 (Subset) Install program (MROM disk) • System Install program

• APL Install program (for MS-DOS/Windows 95/98/NT) — F

POS device driver • POS device driver F —

• Touch panel driver (mouse emulation I/F only) F —

Middleware software and application development tools

• POS device MiddleWare F —

• Printer Logo image loading utility program (MS-DOS/Windows 95) FF

• Touch panel calibration utility program (MS-DOS) F —

... These software are provided with FD from SHARP corporation.

Please copy contents of FD provided from department to development PC. Install to UP-5300 by using APL Install Program from PC.

4-3. Memory map

0000000h

STD. 8MB

0800000h

+8MB

1000000h

1800000h

2800000h

(16MB)

+8MB

(24MB)

+32MB (40MB)

Memory is expandable up to 40MB max. using EMM386 in DOS

00000h

9F4000h

A0000h

C0000h

C8000h

E8000h

100000h

MS-DOS

(25K)

Sharp Driver

(32K)

Free Conventional

(580K)

EBDA : 3K

VRAM 128K

VGA BIOS(32K)

UMB

(124K)

System BIOS

(96k)

HMA

64K

Middleware Not used

POS Device 20K Touch Key 12k

(External BIOS

Data Area)

00000h

9F4000h

A0000h

C0000h C8000h

E8000h

100000h

MS-DOS

(25K)

Sharp Driver

(32K)

Middleware

(15K)

Free Conventional

(565K)

EBDA:3K

VRAM 128K

VGA BIOS(32K)

UMB

(124K)

System BIOS

(96k)

HMA

64K

Middleware is used

POS Device 20K Touch Key 12k

(External BIOS

Data Area)

1 – 4

CHAPTER 2. OPTIONS

1. System configuration

Incorporated in Main Unit RS-232 Communication Connection

AT Keyboard

max.2

Drawer <Option> ER-03DW/ 04W/05DW (In Europe only)

Customer

Poll Display

UP-P20DP

Built-in,

customer-side

display

UP-I20DP

(NEW)

Additional

RAM Memory

UP-P02MB

Additional

ROM Memory

UP-F04RB

Additional DRAM

Memory

Built-in printer

UP-T80BP

HDD Unit

UP-5300

(RS-232)

(Standard 4 channels)

(Additional 2 channels)

RS232 Board

ER-A8RS

Ethernet Board

Kitchen video monitor <supplied on site>

(For North America only)

Remote Printer <Option> ER-01PU <supplied on site>

Hand Scanner

ER-A6HS1

Coin dispenser

(For North America only)

TM-T80/85/295 ER-FBT40

CAT/FET

Scale

Magnetic

Card Reader

UP-E12MR

In-line Communication Connection

UP-5300

Host PC

Centronics Printer <supplied on site>

2. Options

No. NAME MODEL NAME DESCRRIPTION

1 Expansion RAM disk board UP-P02MB 2 Mbytes RAM board 2 Expansion ROM disk board UP-F04RB 4 Mbytes ROM board 3 Customer display UP-I20DP 2 line 20 digits dot display 4 Customer pole display UP-P20DP 2 line 20 digits dot display 5 MCR (Magnetic Card Reader) UP-E12MR2 for ISO 1 & 2 stripe card 6 Remote drawer ER-03DW 7B/5C

ER-04DW 5B/5C 7 Receipt/Journal printer ER-01PU 2 station (R/J) thermal printer 45mm width 8 Built-in printer UP-T80BP 1 station thermal printer 80mm width 9 RS232 & CENTRO I/F board ER-A8RS RS232 9 pins connector:2 ports

Centronics 25 pins connector : 1 port 10 Hand scanner ER-A6HS1 for reading bar code 11 FDD unit HZ-H14FD 3.5" Floppy Disk Drive (Newtronics D353M3)

Drink dispenser

(For Europe only)

2 – 1

3. Locally supplied options

No. NAME MODEL NAME DESCRIPTION

1 S.O.DIMM Small Outline DIMM Max. 32Mbyte *1 2 HDD (by FUJITSU) MHD2021AT 2.5 inch, 2.1Gbyte *2 3 PC keyboard PS/2 type PC keyboard 4 Application software 5 Additional device drivers

*1 EXTENSION RAM MODULE (Provided through SHARP Electronics Corporation)

[Outline] UP-5300 has a socket as Small Outline DIMM.

It is necessary to satisfy with S.O.DIMM memory specification as follows.

[Specification]

144pin S.O.DIMM

8 Mbytes 16 Mbytes 32 Mbytes TYPE EDO type ACCESS TIME 60 nsec. (less than) POWER 3.3 V REFRESH CYCLE 1024/16 msec. 2048/32 msec. 4096/64 msec. REFRESH TYPE CBR POWER CONSUMPTION 700 mA (less than) OTHER 4 chip × 16 Mbits

*2 HARD DISK DRIVE (Local purchase)

[Outline] UP-5300 may be connected to the Hard Disk Drive.

[Specification]

It is necessary to satisfy the 2.5 inch Hard Disk Drive specification as follows.

MAKER FUJITSU MODEL MHD2021AT PARTS No.

REVISION No. CAPACITY 2.16 Gbytes INTERFACE ATA-3

1) Part No.: CA 01640-B040 Rev. No.: A4

(1 Mwords × 16 bits)

2.5 inch type Hard Disk Drive

8 chip × 16 Mbits

(2 Mwords × 8 bits)

4 chip × 64 Mbits

(4 Mwords × 16 bits)

4. Service options

No. NAME PARTS CODE PRICE DESCRIPTION

1 Connector cable for Dongle (LPT-1) QCNW-7858BHZZ BL Relay line from Terminal to Dongle 2 HDD mounting kit DKIT-8671RCZZ — Bracked assembly for mounting

5. Service tools

No. NAME PARTS CODE PRICE DESCRIPTION

1 Service tool kit DKIT-8656BHZZ CW ISA checker

ISA relay board 2 Printer connector signal loop back connector UKOG-6717RCZZ BR for ER-A8RS CENTRONICS connector 3 MCR test card UKOG-6718RCZZ BE for UP-E12MR 4 RS232 loop back connector UKOG-6705RCZZ BC for RS232 connector 5 CPU/VGA PWB relay PWB CKOG-6728BHZZ CQ 6 BIOS loading board CKOG-6727BHZZ CS for overwriting BIOS 7 RS232 modular jack loop back connector UKOG-6729BHZZ AZ for RJ45 connector 8 BIOS MASTER ROM VHI27040RBQ1A (P) EP-ROM for overwriting BIOS 9 TOUCH PEN CPENP1004PCN5 AG

2 – 2

4-1. Service tool kit: DKIT-8656BHZZ

1) ISA checker

Used to repair or check the operation of the optional I/F.

• External view

• Plain view

ISA bus connectors: Used to connect with the I/F PWB of ER-A8RS etc.

Test pins: Used to check the ISA bus signal.

LED circuit: Not used currently.

• Connection diagram

ER-A8RS

UP-5300 ISA bus connector

ISA checker

2) ISA relay board

Connected to the ISA checker for installation of the optional I/F horizontally and for repairing and checking the operation .

• External view

RAM1A

• Plain view

ISA bus connector: Used to check the ER-A8RS parts side.

ISA bus connector: Used to check the ER-A8RS solder side.

Connected to the UP-5300 ISA bus connectors.

Connected to the ISA bus connector of ISA checker.

2 – 3

• Connection diagram

ER-A8RS solder side

ISA relay board

• Plan view and connection diagram

150±8

ISA PWB

ER-A8RS parts side

ISA checker

4-2. Printer connector signal loop check cable:

UKOG-6717RCZZ

Connected to the centronics connector (25 pin) of the ER-A8RS, and is used to check loop signals when executing diagnostics.

• External view

Signal name Pin No.

1STROBE2DB0 3DB1 4DB2 5DB3 6DB4 7DB5 8DB6

9DB7 10ACK11BUSY 12PE 13SLCT 14AUTOFD15ERROR16INIT17SLCTIN-

18~25PE

• Connection diagram

Signal namePin No. 1 STROBE2 DB0 3 DB1 4 DB2 5 DB3 6 DB4 7 DB5 8 DB6 9 DB7

10 ACK11 BUSY 12 PE 13 SLCT 14 AUTOFD15 ERROR16 INIT17 SLCTIN-

18~25 PE

4-3. MCR test card: UKOG-6718RCZZ

• Used when executing the diagnostics of the UP-E12MR2.

• External view

2 – 4

ER-A8RS

4-4. RS232 loop back connector: UKOG-6705RCZZ

Connected to the RS232 connector (D-SUB 9 pin: COM1, COM2, COM3, COM4) of the UP-5300 and ER-A8RS, and used to check loop signals when executing diagnostics.

• Connection diagram

CD 1pin RD 2pin TD 3pin

DTR 4pin GND 5pin DSR 6pin RTS 7pin CTS 8pin

RI 9pin

4-5. RS232 modular jack loop back connector:

UKOG-6729BHZZ

Connected to the RS232 connector (RJ45: COM3, COM4, COM5, COM6) of the UP-5300, and used to check loop signals when executing diagnostics.

• Connection diagram

1pin

RTS

2pin

DTR

3pin

4pin

GND

5pin

GND

6pin

7pin

DSR

8pin

CTS

• Plain view

4-6. BIOS loading board: CKOG-6727BHZZ

The BIOS loading board: CKOG-6727BHZZ is a tool to write a BIOS ROM program in the F-ROM on the UP-5300’s main board. Use this PWB in the following cases:

• The F-ROM on the UP-5300’s main board be comes unreadible

and a BIOS ROM program must be written in the F-ROM.

• The BIOS ROM program in the F-ROM is overwritten due to the

version up of BIOS ROM program, etc.

The BIOS loading board is connected to the Option ROM/RAM disk connector (CN5) of the Main PWB.

• External view

SW1

• Connection diagram

2 – 5

LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8

Writing BIOS ROM Program

NOTE: Remove all option boards from the ISA slots before writing

on the BIOS ROM.

1. Install the EP-ROM (master ROM): containing a BIOS program on the BIOS loading board: CKOG-6727RCZZ.

BIOS MASTER ROM

2. Set SW1 on the BIOS loading board to the side of pin 3.

* Caution: The AC power must be removed prior to installing the

BIOS loading board.

LED1 LED2 LED3 LED4 LED5 LED6 LED7 LED8

SW1

LED9

SW1

2 – 6

3. Open the upper cabinet.

4. Connect the BIOS loading board to the option ROM/RAM connector CN5 on the main PWB, and then close the cabinet.

5. Writing the BIOS ROM program starts by turning on the power switch on the right side.

To determine the status of the LED lights on the special service PWB when a BIOS ROM program is being written, see the table on the next page.

Writing is complete (automatic completion) when the green LED (LED9) on the BIOS loading board lights up.

6. After writing is complete, turn off the power switch on the right side to remove the BIOS loading board, and turn on the power switch on the left side again to check whether the BIOS program starts up normally or not.

LED DISPLAY STATUS

[E : ON (Lighting) — : OFF] <In normal operation>

LED1

(RED)

EEEEEEEE— Start of COPY FUNCTION ————E ————Start initializing —————E — — — Erasing F-ROM (LED6: RED is blinking)

————EE——— ————EE— — — Programming: Bank0 C0000 h (64KB)

E ———EE— — — Programming: Bank0 D0000 h (64KB) — E ——EE— — — Programming: Bank0 E0000 h (64KB)

EE——EE— — — Programming: Bank0 F0000 h (64KB) ———EEE— — — Programming: Bank1 C0000 h (64KB)

E ——EEE— — — Programming: Bank1 D0000 h (64KB) — E — EE E— — — Programming: Bank1 E0000 h (64KB)

EE— EEE— — — Programming: Bank1 F0000 h (64KB) ——————E — — Start verifying the program in the F-ROM ——————E — — Verifying: Bank0 C0000 h (64KB)

E —————E — — Verifying: Bank0 D0000 h (64KB) — E ————E — — Verifying: Bank0 E0000 h (64KB)

EE————E — — Verifying: Bank0 F0000 h (64KB) ———E ——E — — Verifying: Bank1 C0000 h (64KB)

E ——E ——E — — Verifying: Bank1 D0000 h (64KB) — E — E ——E — — Verifying: Bank1 E0000 h (64KB)

EE— E ——E — — Verifying: Bank1 F0000 h (64KB) ————E — E — — Setting protection the F-ROM

EEEEEEEEEEND of complete COPY FUNCTION

LED2

(RED)

LED3

(RED)

LED4

(RED)

LED5

(RED)

LED6

(RED)

LED7

(RED)

LED8 (RED)

LED9

(GREEN)

FUNCTION

Start copy programming to F-ROM from EPROM

2 – 7

LED1

(RED)

E ————E — E — Device not ready — E ——— E — E — VPP error

EE———E — E — Command sequence error ——E —— E — E —

LED1

(RED)

E ———EE— E — Device not ready — E ——EE— E — VPP error

EE——EE— E — Command sequence error

LED1

(RED)

E ———E — EE— Device not ready while release the protection — E ——E — EE— Can not release the protection

LED2

(RED)

LED2

(RED)

LED2

(RED)

LED3

(RED)

LED3

(RED)

LED3

(RED)

LED4

(RED)

LED4

(RED)

LED4

(RED)

LED5

(RED)

LED5

(RED)

LED5

(RED)

LED6

(RED)

LED6

(RED)

LED6

(RED)

LED7

(RED)

LED7

(RED)

LED7

(RED)

LED8 (RED)

LED9

(GREEN)

LED9

(GREEN)

LED9

(GREEN)

FUNCTION

2 – 8

CHAPTER 3. SERVICE PRECAUTION

1. Conditions for soldering circuit parts

To solder the following parts manually, follow the conditions described below.

PARTS NAME PARTS CODE LOCATION CONDITIONS FOR SOLDERING

Ceramic oscillator RCRMZ7002RCZZ TOCH PANEL CONTROL

PWB: X1 (8M)

RCRMZ7003RCZZ MAIN PWB: X2 (24M) RCRMZ7004RCZZ MAIN PWB: X2 (7.37M)

DIP SWITCH QSW-Z7011XCZZ SWITCH PWB: S2 300°C/3sec.

270°C/3sec.

2. Cautions on handling CPU and POWER FAN

When removing or performing maintenance activities on the CPU and POWER FAN, be sure to handle them with care, because it may cause abnormal sounds or deteriorate their performance if they are dropped or exposed to a heavy impact.

3. Note for handling of Touch panel

• The transparency of the touch panel should be vitally important.

Use clean gloves and masks.

• For handling, do not hold the transparent area, and do not hold the

heat seal connector section to assure reliability.

• Do not overlay touch panels. The edge may damage the surface.

• Do not place heavy things on the touch panel.

• Do not apply a strong shock, and do not drop it.

• When attaching the protection film again, carefully check for dirt. If

there is any dirt, it is transferred.

• To clean dirt on the surface, use a dry, soft cloth or a cloth im -

mersed in ethyl alcohol.

• Check that the housing does not give stress to the touch panel.

• Be careful not to touch the touch panel with tools.

• The heat seal section is easily disconnected. Be careful not to

place stress to the heat seal section when installing.

• The touch panel is provided with an air groove to make the exter -

nal and the internal air pressure equal to each other. If water or oil is put around the air groove, it may penetrate inside. Be careful to keep the air groove away from water and oil.

• Do not use SHARP objects when making input entrres.

4. Note for handling of LCD

• The LCD elements are made of glass. BE careful not to expose

them strong mechanical shock, or they may be broken. Use extreme care not to break them.

• If the LCD element is broken and the liquid leaks, avoid contact

with your mouth or eyes. If the liquid comes in contact with your skin or clothes, immediately clean with soap.

• Use the unit under the rated conditions to prevent against damage.

• Be careful not to place water or other liquids on the display sur -

face.

• The reflection plate and the polarizing plate are easily scratched.

BE careful not to touch them with a hard object such as glass, tweezers etc. Never hit, push, or rub the surface with hard objects.

• When installing the unit, be careful not to apply stress to the LCD

module. If excessive stress is applied, abnormal display or uneven color may result.

5. Cautions on handling connectors

When connecting or disconnecting the following connectors, follow the procedures below.

PARTS NAME PARTS CODE LOCATION

FFC CONNECTOR

• How to insert FFC

(1) Pull the slider to the unlock position.

QCNCW2812BH3J LCD RELAY

PWB: CN8

3 – 1

(2) Open the slider upwards.

(3) Inserting the FFC

Insert the FFC firmly until the FFC hits the bottom of the connector’s insulator.

FFC

FFC FFC FFC

CONNECTOR CONNECTOR CONNECTOR

(4) Close the slider to the lock position

FFC

6. AT Keyboard usable for UP-5300

The UP-5300 can be externally connected to a keyboard. The UP-5300’s key BIOS conforms to the PC standard, but this BIOS’s operation is not compatible for some keyboards. Some keyboards may cause operation errors due to delicate timing and conflicts. It is currently found that the following models of keyboards may malfunction. When selecting a keyboard to be connected, test the keyboard in advance to check that it correctly works.

• Japanese keyboard (106 keys)

Manufactured by IBM: TYPE/MODEL5576-B01 FRUPN66G0507

• English keyboard (101 keys)

Manufactured by NMB Technologies Inc.: Model: RT6651T+

3 – 2

CHAPTER 4. UP-5300 DIAGNOSTICS SPECIFICATIONS

CONTENT

1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

2. System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

3. Service diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

3-1. Service diagnostics getting started . . . . . . . . . . . . . . . . 4-2

3-2. Selection menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

3-3. RAM Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

1) D-RAM Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

2) Standard RAM Disk Check . . . . . . . . . . . . . . . . . . . 4-2

3) OPTION RAM Disk Check . . . . . . . . . . . . . . . . . . . 4-3

3-4. ROM Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

1) DOS ROM Check . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

2) BIOS ROM Check . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

3) Standard FLASH ROM Check . . . . . . . . . . . . . . . . 4-4

4) Option FLASH ROM Check . . . . . . . . . . . . . . . . . . 4-4

3-5. Real time clock & CMOS RAM Diagnostics . . . . . . . . . 4-4

1) Real time clock Check . . . . . . . . . . . . . . . . . . . . . . 4-5

2) CMOS RAM Check . . . . . . . . . . . . . . . . . . . . . . . . 4-5

3-6. Touch Panel Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 4-5

1) Controller Diag Test . . . . . . . . . . . . . . . . . . . . . . . . 4-5

2) Touch Key Pad Test . . . . . . . . . . . . . . . . . . . . . . . . 4-5

3) Linearity Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

3-7. Clerk Key Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

1) Clerk Key Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

3-8. Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

1) PARALLEL1 Loop Check . . . . . . . . . . . . . . . . . . . . 4-6

2) PARALLEL2 Loop Check . . . . . . . . . . . . . . . . . . . . 4-7

3) PARALLEL3 Loop Check . . . . . . . . . . . . . . . . . . . . 4-7

4) PARALLEL1 Print Check . . . . . . . . . . . . . . . . . . . . 4-7

5) PARALLEL2 Print Check . . . . . . . . . . . . . . . . . . . . 4-8

6) PARALLEL3 Print Check . . . . . . . . . . . . . . . . . . . . 4-8

7) UP-T80BP Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

3-9. Serial I/O Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

1) COM1 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

2) COM2 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

3) COM3 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

4) COM4 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

5) COM5 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

6) COM6 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

3-10. Liquid Crystal Display Diagnostics . . . . . . . . . . . . . . . 4-10

1) Liquid Crystal Display Check . . . . . . . . . . . . . . . . 4-10

3-13. Magnetic Card Reader Diagnostics . . . . . . . . . . . . . . 4-11

1) Magnetic Card Reader Check . . . . . . . . . . . . . . . 4-11

3-14. System Switch Diagnostics . . . . . . . . . . . . . . . . . . . . . 4-11

1) System Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

3-15. Drawer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

1) Drawer 1 Check . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

2) Drawer 2 Check . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

3-16. Option Display Diagnostics . . . . . . . . . . . . . . . . . . . . . 4-12

3-17. IDE I/F & HARD DISK Diagnostics . . . . . . . . . . . . . . . 4-12

[READ MODE TEST] . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

1) Drive Status display . . . . . . . . . . . . . . . . . . . . . . . 4-12

2) Sequential Seek Test . . . . . . . . . . . . . . . . . . . . . . 4-12

3) Random Seek Test . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4) Seek&Read Test . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

5) Target Sector Read Test . . . . . . . . . . . . . . . . . . . 4-14

6) HD Dump Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

7) Error lnformation Display . . . . . . . . . . . . . . . . . . . .4-14

8) Controller check Test . . . . . . . . . . . . . . . . . . . . . . .4-15

[WRITE MODE TEST] . . . . . . . . . . . . . . . . . . . . . . . . .4-15

9) Seek&Write/Read-Verify Test . . . . . . . . . . . . . . . .4-15

10) Target Sector Write/Read-Verify Test . . . . . . . . . .4-16

11) HDPatch Test (Utility) . . . . . . . . . . . . . . . . . . . . . .4-16

12) Error Logging Area Clear . . . . . . . . . . . . . . . . . . . .4-16

13) Error table display . . . . . . . . . . . . . . . . . . . . . . . . .4-16

14) Other Supplemental Items . . . . . . . . . . . . . . . . . . .4-16

15) Error Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

16) Error Information Storing Area Description . . . . . .4-16

3-18. FDD Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

3-19. FAN & LCD ON/OFF Diagnostics . . . . . . . . . . . . . . . . .4-17

1) FAN & LCD ON/OFF Check . . . . . . . . . . . . . . . . .4-17

3-20. Power Hold Diagnostics . . . . . . . . . . . . . . . . . . . . . . . .4-17

1) Power Hold Check . . . . . . . . . . . . . . . . . . . . . . . . .4-17

Subsequently the POS application software is added which may overwrite the F-ROM area.

Please check to insure that the diagnostic program is installed along with the POS application.

Starting Diagnostics when an Application software is installed:

(1) Execute the diagnostic program by rebooting the UP-5300 from

the BIOS-ROM (MASK ROM).

1) Remove AC power by placing the power switch to the "off" position.

2) Set the system switches (DSW-2 and DSW-3) as follows:

1234567 8

DSW-3

DSW-2

Drive A: Device Mask ROM FDD

3) Connect the AT keyboard.

4) Turn on the AC power on to start upthe BIOS-ROM (MASK ROM). Then the incorporated system installer utility will start.

5) Press the ESC key on the AT keyboard, and select "EXIT" followed by pressing the ENTER key to exit the System installer. The UP-5300 will go to the A:\> prompt.

6) To select the drive that of diagnostics program, type "C:\" followed by the ENTER key.

7) At the "C:\" prompt , type "SRV" followed by the ENTER key to start the serviceman’s diagnostic program.

ON OFF

Function OFF (value = 1) ON (value = 0)

Boot Drive Drive A: Drive C:

Function OFF (value = 1) ON (value = 0)

Starting Diagnostics when an Application software is installed:

(2) To execute the diagnostic program when an application program

is also installed.

1) Remove AC power by placing the power switch to the "off" position.

2) Set the system switches (DSW-2 and DSW-3) as shown above:

3) Connect the AT keyboard.

4) Turn on the AC power.

4 – 1

5) Depress the F8 function key located on the AT keyboard and start the UP-5300 without executing the "CONFIG.SYS" and the "AUTOEXEC.BAT". The UP-5300 will go to the A:\> prompt.

6) To select the drive that of diagnostics program, type "C:\" followed by the ENTER key.

7) At the "C:\" prompt , type "SRV" followed by the ENTER key to start the serviceman’s diagnostic program.

1. General

This diagnostic program is used to check the PWB’s, the process, and the machine of UP-5300 series in a simplified manner.

This test program is supplied with floppy disks.

2. System configuration

The system requires the UP-5300, and an AT keyboard for diagnostic operations.

3. Service diagnostics

3-1. Service diagnostics getting started

Getting started:

Execute "SRV.BAT" by entering the command with the AT keyboard as follows:

C:\> SRV ↵

"C:\>" is the DOS prompt. (Used by the F-ROM disk based on the settings of the system switches.)

* Do not load any device drivers when using this program. * To operate other applications after performing this program, reboot

the machine.

3-2. Selection menu

The diagnostics menu is started and the following menu is displayed. The highlighted cursor is moved by the cursor keys (UP ↑ and DOWN ↓) of the AT keyboard. Move the cursor to the desired item, and press the Enter key to execute the selected diagnostics program. When the selected diagnostics program is completed, the display returns to the menu screen by pressing the ESC key. Select "Diagnostics End" and press the Enter key to terminate the diagnostics.

When the selected diagnostics program is completed, Press the ESC key to return to the RAM menu screen. Pressing the Esc key again returns to the service diagnostics menu.

RAM Diagnostics

D-RAM Check

Standard RAM Disk Check Option RAM Disk Check

1) D-RAM Check

1 Checking content

All memory areas are checked in units of 64KB. The checking procedures are as follows:

i. Test data 5555H is written to all the test areas.

ii. Test data and read data are compared by each word, If it is

O.K., test data AAAAH is written to the test area.

iii. Test data and read data are compared by each word, If it is

O.K., test data 5555H is written to the test area.

iv. Test data 0000H is written to all the test areas.

v. Test data and read data are compared by each word, If it is

O.K., test data FFFFH is written to the test area.

vi. Test data and read data are compared by each word, If it is

O.K., test data 0000H is written to the test area.

When an error occurs during the test, the error address and data are displayed and the test is stopped.

For the extension memory test, the value set in the setup of read and test and is made to the area in increments of 64KB.

2 Display

D-RAM Check

Main memory size : 640KB PASS !!(or ERROR !!) Extended memory size : xxxxKB PASS !!(or ERROR !!)

Error Address xxxxxxH Write Data xxxxH Read Data xxxxH

SHARP PC-POS System Diagnostic Series I

Diagnostics for Service

RAM Diagnostics

ROM Diagnostics Real time clock & CMOS RAM Diagnostics Touch Panel Diagnostics Clerk Key Diagnostics Printer Diagnostics Serial I/O Diagnostics LCD (Liquid Crystal Display) Diagnostics MCR (Magnetic Card Reader) Diagnostics System Switch Diagnostics Drawer Diagnostics Option Display Diagnostics IDE I/F & Controller Diagnostics FDD Diagnostics FAN&LCD ON/OFF Diagnostics Power Hold Diagnostic Diagnostics End

Version 1.00B

3-3. RAM Diagnostics

This program is used to test the standard memory, the extension memory, and the RAM disk.

When this program is selected, the following menu is displayed. The highlighted cursor is moved by the cursor keys (UP ↑ and DOWN

↓) of the AT keyboard. Move the cursor to the desired item, and press the Enter key to execute the selected diagnostics program.

When testing the extension memory size, the value set in the setup is displayed. The error address and the error data are displayed only when an error occurs. (When no errors occur, they are not displayed.)

3 Terminating method

After completion of the test, press Esc key to terminate the test to return to the RAM diagnostics menu.

2) Standard RAM Disk Check

1 Checking content

When testing the standard RAM disk area (BANK 000H ∼ 03FH), each test area of bank size 16KB is checked. The bank base address of RAM is set to 0D4000H and after. The checking procedures are as follows:

i. Write different data to the following address by word method.

After the completion of writing, a BANK 03FH 0D4000H data read verify check is made. (Data in the written area is saved in the main memory.) If it is OK, the following test is executed. In case of an error, the error display is made and the test is terminated.

Write address Write data BANK BFH (extension) 0D4000H BF40H BANK 7FH (extension) 0D4000H 7F80H

BANK 3FH (standard) 0D4000H 3FC0H

4 – 2

ii. The test area data is saved to the main memory.

iii. Test data 5555H is written to all the test areas.

iv. Test data and read data are compared by each word, If it is

O.K., test data AAAAH is written to the test area.

v. Test data and read data are compared by each word, If it is

O.K., test data 5555H is written to the test area.

vi. Test data 0000H is written to all the test areas.

vii. Test data and read data are compared by each word, If it is

O.K., test data FFFFH is written to the test area.

viii. Test data and read data are compared by each word, If it is

O.K., test data 0000H are written to the test area.

ix. The saved data is written to the test areas.

When an error occurs during the test, the error address and data are displayed and the test is stopped.

2 Display

Standard RAM Disk Check

Standard RAM Disk size : 1024KB PASS !!(or ERROR !!)

Error Address xxxxxxH Write Data xxxxH Read Data xxxxH

The error address and the error data are displayed only when an error occurs. (If no errors occur, they are not displayed.)

3 Terminating method

After the test result is displayed, press the Esc key to terminate the test and return to the RAM diagnostics menu.

3) OPTION RAM Disk Check

1 Checking content

For the standard RAM disk area (BANK 040H ∼ BANK 0BFH), each test area of bank size 16KB is checked. The bank base address of RAM is set to 0D4000H and after. The check procedures are as follows:

i. Write different data to each address by a word method similar

to the Standard RAM Disk Check. After completion of writing, a BANK 0BFH 0D4000H data read verify check is made. (Data in the written area is saved in the main memory.) If it is OK, the following test is executed. In case of an error, the error display is made and the test is terminated.

ii. Test data 55AAH is written to BANK 040H 0D4000H.

iii. BANK 040H 0D4000H is read and compared with 55AAH. If

both data are correct, the following test is executed. If not, "Exten ded RAM Di sk size: 0KB" is displayed and the test is terminated.

iv. The test area data is saved to the main memory.

v. Test data 5555H is written to the test area.

vi. Test data and read data are compared. If is OK, test data

AAAAH is written to the test area.

vii. Test data and read data are compared by each word, If it is

O.K., test data 5555H is written to the test area.

viii. Test data and read data are compared by each word, If it is

O.K., test data 0000H is written to all the test areas.

ix. Test data and read data are compared by each word. If it is

OK, test data FFFFH is written to the test area.

x. Test data and read data are compared by each word. If it is

OK, test data 0000H is written to the test area.

xi. The saved data is written to the test areas.

When an error occurs during the test, the error address and data are displayed and the test is stopped.

2 Display

Option RAM disk Check

Extended RAM Disk size : 1024KB PASS !!(or ERROR !!)

Error Address xxxxxxH Write Data xxxxH Read Data xxxxH

The error address and the error data are displayed only when an error occurs. (If no error occurs, they are not displayed.)

3 Terminating method

After the test result is displayed, press the Esc key to terminate the test and return to the RAM diagnostics menu.

3-4. ROM Diagnostics

The DOS ROM, BIOS ROM, standard flash ROM, and option flash ROM are tested.

The following menu is displayed. The highlighted cursor is moved by the cursor keys (UP ↑ and DOWN ↓) of the AT keyboard. Move the cursor to the desired item, and press the Enter key to execute the selected diagnostics program. When the selected diagnostics program is completed, Press the ESC key to return to the ROM diagnostics menu. Pressing Esc key again returns to the service diagnostics menu.

ROM Diagnostics

DOS ROM Check

BIOS ROM Check Standard FLASH ROM Check Option FLASH ROM Check

1) DOS ROM Check

1 Checking content

A sum check is made for the DOS ROM (BANK 000H ∼ 0FFH). All data bytes are added. If the check sum is 10H, it is normal.

The ROM version is displayed.

2 Display

DOS ROM Check

Sum Check : PASS !!(or ERROR !!)

ROM Version : VHILH****

The version is displayed.

3 Terminating method

After the test result is displayed, press the Esc key to terminate and return to the ROM diagnostics menu.

2) BIOS ROM Check

1 Checking content

The BIOS ROM version is displayed.

2 Display

BIOS ROM Check

Version - ROM : SHPUP****

The version is displayed.

4 – 3

3 Terminating method

After the test result is displayed, press Esc key to terminate and return to the ROM diagnostics menu.

3) Standard FLASH ROM Check

Checking content

Write and read are performed to the standard FLASH ROM area (BANK 200H ∼ 27FH) to establish a verify check. The check procedures is as follows:

• The ID code, the manufacture, and the device signature code

are read and displayed.

• The ROM size is specified and the following display is made to

allow the user to select whether to perform the verify check or not.

• M ove cursor to select "YES", and the messag e in ( ) will be

displayed.

• If the verify check is made, the test area is first erased.

• Increment data for each byte is written to all the test areas.

• (Ex ample: "0001h", " 0202h", "0405h", --- " 0E0Fh", --- "FEFFh"

* The two left digits are the lower address, and the two right address are the upper address.)

• Read verify check is performed.

When "YES" is selected

• M ove cursor to select "YES", and the messag e in ( ) will be

displayed.

• If the verify check is made, the test area is first erased.

• Increment data for each byte is written to all the test areas.

• (Example: "0001h", "0203h", "0405h", ⋅⋅⋅ "0E0Fh", ⋅⋅⋅ "FEFFh"

* The two left digits are the lower address, and the two right address are the upper address.)

• Read verify check is performed.

When "NO" is selected

• When "NO" is selected, read check is performed for the above

increment data. Therefore, the option FLASH ROM to be tested must be passed by write read verify check once.

Option Flash ROM Check

Option Flash ROM S ize : 4096KB Write Read Verify chek YESNO<- CAUTION!!

Device ID = **** Manu facture ID = ****

All data in Option Flash ROM Disk will be destroyed. Are you sure?

Changes depending on the capacity.

<-(Read Only)

The cursor is on this side (Default).

Standard Flash ROM Check

Standard Flash ROM Size : 2048KB Write Read Verify chek YES

Device ID = **** Manufacture ID = ****

All data in Standard Flash ROM Disk will be destroyed. Are you sure?

<- CAUTION!!

The cursor is on this side (Default).

If the proper value is not read, the following display is made. (Press the ESC key to terminate the test.)

Standard Flash ROM Check

ERROR! Device is not installed or not work properly.

2 Final display

Standard Flash ROM Check

Standrd Flash ROM Size : 2048KB Write Read Verify chek : PASS!! (or ERROR!!)

ERROR ADDRESS BANK XXXH,XXXXXXH WRITE DATA XXXXH READ DATA XXXXH

Device ID = **** Manu facture ID = ****

3 Terminating method

After the test result is displayed, press the Esc key to terminate and return to the ROM diagnostics menu.

4) Option FLASH ROM Check

1 Checking content

Write read verify check or read check is performed for the optional FLASH ROM area (BANK 280H – 3FFH). The checking procedure is as follows:

• The ID code, the manufacture, and the device signature code

are read in BANK 280H ∼ 2FFH, BANK 300H ∼ 37FH, and BANK 380H ∼ 3FFH to check that the proper value is read or not.

• If the proper value is read, the ROM size is specified and the

following display is made to allow the user to select whether to perform the verify check or not.

If the proper value is not read, the following display is made. (Press the ESC key to terminate the test.)

Option Flash ROM Check

ERROR! Device is not installed or not work properly.

2 Final display

Option Flash ROM Check

Option Flash ROM Size : 2048KB Write Read Verify chek : PASS!! (or ERROR!!)

ERROR ADDRESS BANK XXXH,XXXXXXH WRITE DATA XXXXH READ DATA XXXXH

Device ID = **** Manu facture ID = ****

3 Terminating method

After the test result is displayed, press the Esc key to terminate and return to the ROM diagnostics menu.

3-5. Real time clock & CMOS RAM Diagnostics

RTC and CMOS RAM check is performed. The following menu is displayed. The highlighted cursor is moved by

the cursor keys (UP ↑ and DOWN ↓) of the AT keyboard. Move the cursor to the desired item, and the press the Enter key to execute the selected diagnostics program. When the selected diagnostics program is completed. Pressing Esc key again returns to the service diagnostics menu.

Real time clock & CMOS RAM Diagnostics

Real time clock Check

CMOS RAM Check

4 – 4

1) Real time clock Check

1 Checking content

RTC timer function and RTC clock function are tested. In RTC timer check, the RTC timer is set so that an interrupt is

generated after 2 sec and check that the interrupt is performed properly. In RTC clock check, the RTC clock is set to 23:59:58, 31/Dec/1989, and checks that the clock shows 0:0:0, 1/Jan/1990 after 2 sec.

2 Display

Real time clock Check

RTC Timer Check : PASS !!(or ERROR !!) RTC Clock Check : PASS !!(or ERROR !!)

3 Terminating method

After the test result is displayed, press Esc key to terminate and return to the RTC and CMOS RAM diagnostics menu.

2) CMOS RAM Check

Checking content

The read/write check is performed for CMOS-RAM when setting up. The checking procedure is as follows:

i. Test address data is saved to the main memory.

ii. Test data 55H is written to the test address.

iii. Test data and read data are compared, and test data AAH is

written to the test address.

iv. Test data and read data are compared.

v. The saved test data is written to the test area.

vi. The address is incremented until it becomes 3FH.

If POFF interruption is generated during the test, the test is stopped and the saved data is written to the test area within 50ms.

2 Display

CMOS-RAM Check

RTC RAM Check : PASS !!(or ERROR !!)

Error Address xxxxxH Write Data xxH Read Data xxH

The error address and the error bit are displayed only when an error occurs. (When no error occurs, they are not displayed.)

3 Terminating method

After the test result is displayed, press Esc key to terminate and return to the RTC and CMOS RAM diagnostics menu.

3-6. Touch Panel Diagnostics

The touch panel and its controller are checked. Communication with the controller is performed by 8250 built in the gate array PSC2.

The controller diag check, the touch keypad test, and the linearity test are performed.

The initial display is as follows:

1) Controller Diag Test

1 Checking content

After initializing the controller, the diagnostic command is executed. The procedures are as follows:

• One byte of dummy data (FFh) is sent and a wait state of

100ms is made.

• The reset command (80h) is sent and a wait state for the end

code (2 bytes: 90h and 00h) from the controller is made.

• The diagnostic command (2 bytes: 89h, any one-byte data) is

executed, and a wait state for the end code (3 bytes: 90h, return code, any one-byte data) is made.

• If an error occurs the error display is made with the return code.

* To exit from the controller diagnostic test. press the Esc key

during the wait state for the end code response.

Return code Content

0Ah ROM error 0Bh RAM error 0Ch Panel voltage error 0Dh Reserve 0Eh EPROM write error 0Fh EPROM read error 10h EPROM check sum error

2 Display

Controller Diag Test

Pass!! ROM Error!!

RAM Error!! PANEL Voltage Error!!

EPROM Write Error!! EPROM

EPROM SUM Error!!

3 Terminating method

After the test result is displayed, press the Esc key to terminate and return to the Touch panel diagnostics menu.

2) Touch Key Pad Test

1 Checking content

The driver function call is used. is displayed at the four corners of the LCD sequentially. (In the sequence of upper right, upper left, lower left, lower right.)

When the is touched by the operator, the buzzer sounds and the screen turns to .

2 Display

Error!! Error!!

Read Error!!

Touch Key Pad Test

Touch Cursor !!

Touch Panel Diagnostics

Controller Diag Test

Touch Key Pad Test Line arity

3 Terminating method

Touch all four or press the Esc key to terminate and return to the Touch panel diagnostics menu.

4 – 5

3) Linearity test

1 Checking content

Red lines are displayed at both sides of the blue line at the center. The operator must touch the blue line without touching the red lines and drag from top to bottom. The touched part of the blue line is changed to white. If the red line is touched, an error message is issued.

2 Display

About 2cm

Linearity Test

Complete! (Error!!)

Displayed after termination.

Red line

Blue line

About 1cm

Red line

3 Terminating method

Press Esc key to terminate and return to the Touch panel diagnostics menu.

3-7. Clerk Key Diagnostics (Not used for "U"

version)

The clerk key input test is performed. Pressing the Esc key returns to the serviceman diagnostics menu.

1) Clerk Key Check

1 Checking content

Key code inserted to the clerk key switch which is then displayed in a decimal value.

2 Display

Clerk Key Check

Clerk Key Code : xx

The highlighted cursor is moved by the cursor keys (UP ↑ and DOWN ↓) of the AT keyboard. Move the cursor to the desired item, and press

the Enter key to execute the selected diagnostics program. When the selected diagnostics program is completed, the display

returns to the menu screen. Pressing the Esc key returns to the serviceman diagnostics menu.

1) PARALLEL1 Loop Check

Checking content

A loop check is made for the standard I/O address 378H ∼ 37FH. (PARALLEL1)

In the loop check, a normally-operating ER-A8RS is inserted and the loop cable (UKOG-6717RCZZ) is connected between PARALLEL1 and PARALLEL3 (ER-A8RS) for testing. Set the jumpers on the PWB prior to the test as follows:

Signal name

STROBE-

DB0 DB1 DB2 DB3 DB4 DB5 DB6

DB7 ACKBUSY

SLCT

AUTOFD-

ERROR-

INIT-

SLCTIN-

GND

J3J8J4J5J6

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15 16 17

18~2

Loop cable (UKOG-6717RCZZ) wiring diagram

UP-5300 : PARALLEL1 OUTPUT MODE

A8RS : PARALLEL3 INPUT MODE

J10

1 2 3 4 5 6 7 8

9 10 11 12 13 14 15 16 17

18~2

Signal namePin No.

STROBE-

DB0 DB1 DB2 DB3 DB4 DB5 DB6

DB7 ACKBUSY

SLCT

AUTOFD-

ERROR-

INIT-

SLCTIN-

GND

The clerk code is displayed at XX.

3 Terminating method.

Press the Esc key to terminate and return to the Serviceman’s diagnostics menu.

3-8. Printer Diagnostics

The parallel interface (standard) and ER-A8RS parallel interface (option) are tested. Here, the parallel interface on the main body is mentioned as PARALLEL1, and the parallel interface on ER-A8RS as PARALLEL 2/3. The following menu is displayed.

Printer Diagnostics

Standard Option(ER-A8RS)

PARALLEL 1 Loop Check

PARALLEL 1 Print Check

PARALLEL2 Loop Check PARALLEL3 Loop Check

PARALLEL2 Print Check PARALLEL3 Print Check

4 – 6

J18

J11

J12

J13

J14

J15

J16

J17

Opposite ER-A8RS setting

Jumper pin setting diagram

2 Display

PARALLEL1 Loop Check

ACK- Signal : PASS !!(or ERROR !!) BUSY Signal : PASS !!(or ERROR !!) PE Signal : PASS !!(or ERROR !!) SLCT Signal : PASS !!(or ERROR !!) ERROR- Signal : PASS !!(or ERROR !!)

STROBE- Signal : PASS !!(or ERROR !!) AUTOFD- Signal : PASS !!(or ERROR !!)

INIT- Signal : PASS !!(or ERROR !!) SLCTIN- Signal : PASS !!(or ERROR !!) INTERRUPT : IRQ X (or ERROR !!) DATA Bus : PASS !!(or ERROR !!)

The interruption level is displayed at X. When no access is allowed to PARALLEL1, the following display

is made.

PARALLEL1 Loop Check

PARALLEL1 Channel Disabled

3) PARALLEL3 Loop Check

1 Checking content

A loop check is performed for ER-A8RS I/O address 3BCH ∼ 3BEH (PARALLEL3), In the loop check, the ER-A8RS to be connected is connected to the extension slot and the loop cable shown in Fig. 3-4 is connected between PARALLEL3 (ER-A8RS) and PARALLEL1 for testing. Set the jumpers on the PWB prior to the test as shown in Fig. 3-6.

3 Terminating method.

Press the Esc key to terminate and return to the Printer diagnostics menu.

2) PARALLEL2 Loop Check

1 Checking content

A loop check is performed for ER-A8RS I/O address 278H ∼ 27FH (PARALLEL2), In the loop check, the loop cable shown in Fig, 3-4 is connected between PARALLEL2 (ER-A8RS) and PARALLEL1 for testing. Set the jumpers on the PWB prior to the test as shown in Fig. 3-6.

J3J8J4J5J6

UP-5300 : PARALLEL1 INPUT MODE

A8RS : PARALLEL2 OUTPUT MODE

J10

J18

J11

J12

J13

J14

J15

J16

J17

Setting of ER-A8RS to be tested

Fig. 3-6 Jumper pin setting

2 Display

PARALLEL2 Loop Check

ACK- Signal : PASS !!(or ERROR !!) BUSY Signal : PASS !!(or ERROR !!) PE Signal : PASS !!(or ERROR !!) SLCT Signal : PASS !!(or ERROR !!) ERROR- Signal : PASS !!(or ERROR !!)

STROBE- Signal : PASS !!(or ERROR !!) AUTOFD- Signal : PASS !!(or ERROR !!)

INIT- Signal : PASS !!(or ERROR !!) SLCTIN- Signal : PASS !!(or ERROR !!) INTERRUPT : IRQ X (or ERROR !!) DATA Bus : PASS !!(or ERROR !!)

J3J8J4J5J6

UP-5300 : PARALLEL1 OUTPUT MODE

A8RS : PARALLEL3 INPUT MODE

J10

J18

J11

J12

J13

J14

J15

J16

J17

Setting of ER-A8RS to be tested

Fig. 3-6 Jumper pin setting

2 Display

PARALLEL3 Loop Check

ACK- Signal : PASS !!(or ERROR !!) BUSY Signal : PASS !!(or ERROR !!) PE Signal : PASS !!(or ERROR !!) SLCT Signal : PASS !!(or ERROR !!) ERROR- Signal : PASS !!(or ERROR !!)

STROBE- Signal : PASS !!(or ERROR !!) AUTOFD- Signal : PASS !!(or ERROR !!)

INIT- Signal : PASS !!(or ERROR !!) SLCTIN- Signal : PASS !!(or ERROR !!) INTERRUPT : IRQ X (or ERROR !!) DATA Bus : PASS !!(or ERROR !!)

The interruption level is displayed at XX. If no access is allowed to PARALLEL3, the following display is

made.

PARALLEL3 Loop Check

PARALLEL3 Channel Disabled

The interruption level is displayed at XX. If no access is allowed to PARALLEL2, the following display is

made.

PARALLEL2 Loop Check

PARALLEL2 Channel Disabled

3 Terminating method.

Press the Esc key to terminate and return to the Printer diagnostics menu.

3 Terminating method.

Press the Esc key to terminate and return to the Printer diagnostics menu.

4) PARALLEL1 Print Check

1 Checking content

The print check is performed for the standard port PARALLEL1 at I/O address 378H ∼ 37FH. In the print check, the D-Sub 25 pin connector is connected with a printer to allow a print pattern test.

The test procedures are as follows:

i. Data of 55H is written to I/O address 378H, and the same

address is read. If the read data is not 55H, "PARALLEL1 Channel Disabled" is displayed and the following check is not performed.

ii. Characters of 20H ∼ 7FH (ASCII code) are printed and the

line is changed. This procedure is repeated for 5 times.

4 – 7

2 Display

PARALLEL1 Print Check

PARALLEL1 Channel Disabled

"PARALLEL1 Channel Disabled" is displayed only when no access to PARALLEL1 is allowed.

3 Terminating method.

Press the Esc key to terminate and return to the Printer diagnostics menu.

5) PARALLEL2 Print Check

Checking content

The print check is performed for PARALLEL2 at I/O address 278H ∼ 27Fh on the ER-A8RS.

In the print check, set the short pin of the ER-A8RS to be tested as shown in Fig. 3-9, and connect the D-Sub 25 pin connector to a printer to allow a print pattern test.

J3J8J4J5J6

The test procedures are as follows:

i. Data of 55H is written to I/O address 3BCH, and the same

ii. Characters of 20H ∼ 7FH (ASCII code) are printed and the

J10

Fig. 3-10 Jumper pin setting

address is read. If the read data is not 55H, "PARALLEL3 Channel Disabled" is displayed and the following check is not performed.

line is changed. This procedure is repeated for 5 times.

J18

J11

J12

J13

J14

J15

J16

J17

2 Display

PARALLEL3 Print Check

PARALLEL3 Channel Disabled

J10

Fig. 3-9 Jumper pin setting

The test procedures are as follows:

i. Data of 55H is written to I/O address 278H, and the same

address is read. If the read data is not 55H, "PARALLEL2 Channel Disabled" is displayed and the following check is not performed.

ii. Characters of 20H ∼ 7FH (ASCII code) are printed and the

line is changed. This procedure is repeated for 5 times.

J18

J11

J12

J13

J14

J15

J16

J17

2 Display

PARALLLEL2 Print Check

PARALLEL2 Channel Disabled

"PARALLEL2 Channel Disabled" is displayed only when no access to PARALLEL2 is allowed.

3 Terminating method.

Press the Esc key to terminate and return to the Printer diagnostics menu.

6) PARALLEL3 Print Check

1 Checking content

The print check is performed for PARALLEL3 at I/O address 3BCH ∼ 3BEh on the ER-A8RS.

In the print check, set the short pin of the ER-A8RS to be tested as shown in Fig. 3-10, and connect the D-Sub 25 pin connector to a printer to allow a print pattern test.

"PARALLEL3 Channel Disabled" is displayed only when no access to PARALLEL3 is allowed.

3 Terminating method.

Press the Esc key to terminate and return to the Printer diagnostics menu.

7) UP-T80BP Test

1 Display

Print Check

Count ? = 01 (00-99)

Pass Count = XX

Hit ESC Key to Stop

On the above screen the setting appears in the box. The Count can be set from "01" up to "99". If "00" is set, printing does not stop until the ESC key is pressed.

2 Testing

The following patterns are printed and the paper cut command is sent by the specified number of times to the Serial 5 of I/O address 980H to 987H..

YOUR RECEIPT

THANK YOU

4 – 8

3 Error message

The following error message appears if a communication error occurs with the UP-T80BP.

Print Check

UP-T80BP I/F ERROR

Hit ESC Key to Stop

********************

4 End of testing

The testing is finished after printing is made by the specified number of times or by pressing the ESC key.

3-9. Serial I/O Diagnostics

The serial interface of UP-5300 and the option PWB ER-A8RS is performed. To test the 9pin D-Sub port, connect the D-Sub loop back connector (UKOG-6705RCZZ).

To test the RJ45 port, connect the loop back connector (UKOG6729BHZZ).

1) COM1 Check

1 Content

The loop back check is performed for the UART at I/O address 3F8H ∼ 3FFH. The test procedures are as follows:

i. UART setting is made. If access is denied to UART at that

time, "COM1 Disabled" is displayed and the following check is not performed.

ii. RTS signal is turned on/off to check that CD, CTS signal is

normally operating. In case of any abnormality, ERROR is displayed.

iii. DTR signal is turned on/off to check that DSR, RI signal is

normally operating. In case of any error, ERROR is displayed. When an error occurs in procedure i or ii, the following test is not performed.

iv. Set the baud rate to 19200bps asynchronous. 256 byte data

of 00H ∼ FFH is transmitted from SD signal. Data received at RD signal is compared to check that the both are the same. If the outputted data is not returned for 5 sec or more, ERROR is displayed and the test is terminated.

v. An interruption signal is issued from UART and the number of

generated interruption request signal is displayed.

2 Display

CD 1pin RD 2pin TD 3pin

DTR 4pin GND 5pin DSR 6pin RTS 7pin CTS 8pin

RI 9pin

Loop back connector (UKOG-6705RCZZ) wiring diagram

RTS

1pin

DTR

2pin

3pin

GND

4pin

GND

5pin

6pin

DSR

7pin

CTS

8pin

Loop back connector (UKOG-6729BHZZ) wiring diagram

The UP-5300’s 9-pin D-sub ports are used as COM1 and 2. In addition, the UP-5300’s RJ45 ports are used as COM3 and 4 or COM5 and 6 according to the setup. On the other hand, ER-A8RS is used by selecting either COM1 and 2 or COM3 and 4 according to the setup.

Therefore, when an ER-A8RS is used, you must set COM1, 2, 5, and 6 on the UP-5300 side, and set COM3 and 4 on the ER-A8RS side.

The following menu is displayed. The highlighted cursor is moved by the cursor keys (UP ↑ and DOWN

↓) of the AT keyboard. Move the cursor to the desired item, and press the Enter key to execute the selected diagnostics program.

When the selected diagnostics program is completed, the display returns to the menu screen. Pressing the Esc key returns to the serviceman diagnostics menu.

Serial I/O Diagnostics

COM1 Check

COM2 Check COM3 Check COM4 Check COM5 Check COM6 Check

Serial I/O COM1 Check

RTS - CD : PASS !!(or ERROR !!) RTS - CTS : PASS !!(or ERROR !!) DTR - DSR : PASS !!(or ERROR !!) DTR - RI : PASS !!(or ERROR !!) TD - RD : PASS !!(or ERROR !!) INTERRUPT : IRQ XX

The number of the interruption request signal is displayed at XX. If no access is allowed to COM1 UART, the following display is

made.

Serial I/O COM1 Check

COM1 Channel Disabled

3 Terminating method.

Press the Esc key to terminate and return to the Serial I/O diagnostics menu.

2) COM2 Check

1 Checking content

The loop back check is performed for the UART at I/O address 2F8H ∼ 2FFH. The check procedure, the display, and the terminating method are the same as COM1 Check.

3) COM3 Check

1 Checking content

The loop back check is performed for the UART at I/O address 3E8H. When the ER-A8RS is assigned to COM3, the check procedure, display and terminating method are the same as COM1. When the RJ-45 port of the UP-5300 main unit is assigned to COM3, the following points are different from COM1 Check :

1 Content

• RTS-CTS is not checked.

• DTR-RI is not checked.

2 Display

• RTS-CTS is not displayed.

• DTR-RI is not displayed.

COM3 is checked as well as COM1 except the above 2 points.

4 – 9

4) COM4 Check

1 Checking content

The loop back check is performed for the UART at I/O address 2E8H ∼ 2EFH. The check procedure, the display, and the terminating method are the same as COM3 Check.

5) COM5 Check

Checking content

The loop back check is performed for the UART at I/O address (PSC2 base address) + (410H ∼ 417H). The following points are different from the COM1 Check:

1 Content

• RTS-CTS is not checked.

• DTR-RI is not checked.

2 Display

• RTS-CTS is not displayed.

• DTR-RI is not displayed.

COM5 is checked as well as COM1 except the above 2 points.

6) COM6 Check

1 Checking content

The loop back check is performed for the UART at I/O address (PSC2 base address) + (418H ∼ 41FH). The checking procedure, the display, and the terminating method are the same as COM5 Check.

3-10. Liquid Crystal Display Diagnostics

LCD test is performed. The following patterns are displayed in sequence. Pressing the space bar proceeds to the next display. Pressing the space bar at the final pattern or pressing the Esc key during the test, will return the display to the service diagnostics menu.

1) Liquid Crystal Display Check

1 Checking content

The test patterns are displayed in the following test procedures. Pressing the space bar moves to the next pattern.

i. Black-and-white pattern in 1 dot interval

iv. Reversed pattern of pattern iii.

v. Horizontal stripe pattern in 1 dot interval

vi. Reversed pattern of pattern v.

vii. "H" pattern (80 digits × 35 lines) In the 35th line, only 78 digits

of "H" are displayed. (The actual display range is 25 lines. Scroll for 10 lines to check.)

HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

ii. Reversed pattern of pattern i.

iii. Vertical stripe pattern in 1 dot interval

4 – 10

viii. Gradation pattern from black to white in 16 gradations

ix. All white pattern

x. Color bar (16 colors)

Color bars of 16 colors are displayed.

Black

Blue

Green

Cyan

Red

Brown

White

Magenta

Gray

Light green

Light blue

Light cyan

Light red

Light magenta

Light yellow

Light white

xi. Color pattern (256 colors)

Color pattern of 256 colors is displayed. The displayed colors are the default pallet.

Arrange RAMDAC register No. 0 ∼ 255 from the upper left.

xii. Backlight OFF

The backlight is turned off without turning off the display.

xiii. Backlight ON

2 Terminating method

Press the space bar or Esc key to terminate and return to the Serviceman’s diagnostics menu.

3-13. Magnetic Card Reader Diagnostics

This test program reads the magnetic card based on the ISO7811/1-5 standard and displays the data.

Pressing the Esc key returns to the service diagnostics menu.

1) Magnetic Card Reader Check

1 Checking content

The test program reads tracks 1 and 2 of the magnetic card (UKOG6718RCZZ) based on the ISO7811/1 ∼ 5 standard, and displays the data in ASCII code. There ar e tw o kinds of data patterns to be read.

TRACK 1: IATA pattern

76 character 7bit/character (Max. 79 character)

TRACK 2: ABA data pattern

28 character, 5bit/character (Max. 40 character)

To read the card data, the following setting is performed.

• Mode set

46h is set to PSC2 channel 1 mode set register. (IATA, 6bit) 74h is set to PSC2 channel 2 mode set register. (ABA, 4bit)

• Start mark set

45h is set to PSC2 channel 1 start mark register. 0Bh is set to PSC2 channel 2 start mark register.

• Interrupt reset

Dummy data is written to PSC2 channel 2 start mark register.

• Interrupt mask cancel 01h is written to PSC2 MCR mask

formed. When the card is scanned, the obtained data is written to the

FIFO buffer from the start mark to LRC in sequence. Then, the card data is read by interrupt process.

After reading data, the FIFO buffer is reset.

2 Display

The above display is made when the card (UKOG6718RCZZ) is passed through the MCR. In case of an error, the error code is displayed as follows:

Magnetic Card Reader Check

TRACK 1 : BUFFER EMPTY TRACK 1 : MCR ERROR TRACK 2 : BUFFER EMPTY TRACK 2 : MCR ERROR

Displayed when TRACK1 EMPTY CODE is returned. Displayed when TRACK1 ERROR CODE is returned. Displayed when TRACK2 EMPTY CODE is returned. Displayed when TRACK2 ERROR CODE is returned.

3 Terminating method

Press the Esc key to terminate the test and return to the Serviceman’s diagnostics menu.

3-14. System Switch Diagnostics

The system switch information of the main PWB is displayed. Pressing the Esc key returns to the serviceman diagnostics menu.

1) System Switch

Checking content

The system switch reads I/O address 7F0H every 10ms to display the value of bit 0 ∼ 7. The relati onshi p betwee n the bit and SW is as shown in the table below.

Bit76543210

7F0H SW8 SW7 SW1 SW2 SW3 SW4 SW5 SW6

2 Display

System Switch Diagnostics

SW1 SW2 SW3 SW4 SW5 SW6 SW7 SW8

XXXXXXXX

Each SW data is displayed at X. If bit data is "1," the display is "OFF". If bit data is "0," the display is "ON".

3 Terminating method

Press the Esc key to terminate the test and return to the Serviceman’s diagnstics menu.

3-15. Drawer Diagnostics

The drawer open and sensor test are executed. The following menu is displayed. The highlighted cursor is moved by

the cursor keys (UP ↑ and DOWN ↓) of the AT keyboard. Move the cursor to the desired item, and press the Enter key to execute the selected diagnostics program. When the selected diagnostics program is completed, the display returns to the menu screen. Pressing the Esc key returns to the service diagnostics menu.

Drawer Diagnostics

Drawer 1 Check

Drawer 2 Check

MCR (Magnetic Card Reader) Check

TRACK1: SHARP TEST CARD 0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 UKOG-6718RCZZ

TRACK2: 0123456789012345678901234567

1) Drawer 1 check

Checking content

The drawer 1 solenoid is turned on and the drawer open sensor value is sensed at every 100ms and the state is displayed.

When Drawer 1 and Drawer 2 are connected, "CLOSE" is displayed only when both the drawers are closed.

4 – 11

2 Display

Drawer 1 Check

Drawer Open Sensor : OPEN (or CLOSE)

3 Terminating method

Press the Esc key to terminate the test and return to the Drawer diagnostics menu. Pressing the ESC again will return to the serviceman’s diagnostics menu.

2) Drawer 2 Check

1 Checking content

Drawer 2 solenoid is turned on and the drawer open sensor value is sensed at every 100ms and the state is displayed. When Drawer 1 and Drawer 2 are connected, "CLOSE" is displayed only when both the drawers are closed.

2 Display

Same as Drawer 1.

3 Terminating method

Same as Drawer 1.

3-16. Option Display Diagnostics

The option display includes a microprocessor inside that allows communication with the host by RS232 conforming interface. PSC2 UART4 is used on the main body side. Communication conditions are as follows:

• Data length: 8 bit

• Parity (Yes/No): No

• Baud rate: 9600bps

1 Checking content

The test patterns are displayed in the sequence shown below. Pressing the space bar moves to the next pattern.

i. The following test patterns are displayed.

3-17. IDE I/F & Hard Disk Diagnostics

The hard disk is tested and the information stored in the hard disk is displayed. The following tests are executed.

• Read test: Seek (sequential, random) test, read only (target

cylinder, target sector), and dump test

• Write test: Write verify test (target cylinder, target sector), and

batch test.

• Other functions: Drive status display, controller check, error log -

ging area (error information) display, and error information display

Test screen (service repair only)

Hard Disk Drive Diagnostics READ MODE TEST

Drive status display Sequential seek test Random seek test Seek&Read test Target Sector Read test HD Dump test Error LOGGING Information Display Disk Controller Check test

WRITE MODE TEST Seek&Write/Read-Verify test Target Sector Write/Read-Verify test HD Patch test ERROR LOGGING AREA CLEAR Error Table Display

, : Move ENTER : Selet ESC : Exit

On the above screen, select the desired test item with ↑ (UP) and ↓ (DOWN) keys and press the Enter key to execute the test. Pressing the Esc key returns to the initial menu.

[READ MODE TEST]

1) Drive Status display

1 Checking content

The hard disk drive standard values (Memory capacity, Number of cylinders. Number of heads, and Number of sectors) are displayed.

2 Display

Drive Status display hard disk drive information

Drive Type : xxxxxx Capacity : xxxxMB Cylinder Number : xxx Head number : xx Sector number : xx

ii. The test pattern with all digits ON is displayed.

iii. All OFF

2 Display

Pole Display Check

3 Terminating method

Press the Esc key to turn off FD display and terminate the test and return to the Option display diagnostics menu and the test is terminated.

Press any key to exit.

Drive type: Hard disk drive name Capacity: Hard disk memory capacity Cylinder number: Max. cylinder number Head number: Max. head number Sector number: Max. sector number

3 Terminating method

Press any key to terminate the test and return to the menu screen in the previous (1).

2) Sequential Seek Test

[Test conditions setting]

• Cylinder Range [0 ∼ inmost cylinder]

The cylinder range to be tested is set.

• Retry Count [0 ∼ 4]

Retry count in case of an error is set.

• Error Stop/Continue/1 Pass

Selection is made among Error Stop/Continue/1 Pass in case of an error.

4 – 12

• Test Start ? [Yes/No]

Selection is made to execute the test or not.

1 Checking content

In the cylinder range set above, the sequential seek is executed for every 1 track. When the seek test in the set range is completed (in the direction of 0 → inmost cylinder), it is counted as 1 pass. In case of an error during the above test, a retry is repeated up to the set number of retries. Every time an error occurs by executing retry up to the retry number and error logging is performed. Logging is made for HD and DRAM.

When an "Error stop" is set in the test conditions setting, and an error occurs during the above test, the error display is made and the test is stopped. Press the space bar to resume the test.

When "Continue" is set, even if an error occurs, the error display is made but the test is not stopped.

When "1 Pass" is set, a series of tests is made only once and the test is stopped.

2 Display

Sequential Seek test execution screen

Sequential Seek test @Cylinder range ? [000 XXX] = 000-XXX

(XXX is displayed by checking the

inmost cylinder.)

@Retry count ? [0 4] = 0 @[Errorstop continue 1pass] @Test Start ? [Yes No] Pass count = XXXXX Test Point = CCC

ESC : Exit SPACE : Stop or Start

(Cylinder)

Select the desired items at the position of @. (@ is not displayed on the screen.)

On the above screen, when the pass count is counted up (when the point is counted up to the upper limit set in the cylinder range setting, the pass count is counted up by 1.), and if the error counter of all error items are not counted up (remaining as

00000), the test is OK. When the space bar is pressed during the test, the test is inter-

rupted. When the space bar is pressed during interruption of the test, the

test is started.

3 Terminating method

Press the Esc key during execution of the test or during interruption of the test to terminate the test and return to the above menu screen.

3) Random Seek Test

[Test condition setting]

Same as the above sequential read. However, execution of the test by 1 Pass means execution of random seek through the set cylinder range.

1 Checking content

The random seek is executed for every one track in the cylinder range set previously.

When the seek test is completed in the set range, it is counted as 1 pass.

In case of an error during the above test, a retry is repeated up to the set number of retries. Every time an error occurs a retry is performed up to the set number of retries and, error logging is made. Logging is made for HD and DRAM.

When the "Error Stop" is set in the test condition setting, and an error occurs during the above test, the error display is shown and the test is interrupted. Press the space key to resume the test.

When the "Continue" is set, even if an error occurs, the error display is made but the test is not stopped.

When "1 Pass" is set, a series of tests is made only once and the test is stopped.

Error Kinds Drive not ready XXXX Bad controller XXXX

Compare error XXXX

Details of error are displayed.

2 Display

Same as the above sequential read, however the following contents are different.

The test Point is changed at random in the range of 000 ∼ XXX (cylinder range set value).

Each point is tested once, and the pass count is added by one with XXX times.

3 Terminating method

Press the Esc key during execution of the test or during interruption of the test to terminate the test and return to the above menu screen.

4) Seek & Read Test

[Test condition setting]

Same as the above sequential read. The following setting is additionally required.

• Sector count [0 ∼ final sector]

The sector range to be tested is set.

1 Checking content

The sequential read for every one track is executed in the cylinder range and the sector range set above. (in the direction of 0 → inmost cylinder)

When the read test is completed in the set range, it is counted as 1 pass.

Before seeking, however, seek is made the previous cylinder and the following cylinder.

(Head movement) When track N is read, the head moves as follows:

0 cylinder

S-1

The previous cylinder

Cylinder to be tested

N-1 N-1

At 2 and 4, read is executed. In case of an error during the above test, a retry is repeated up to

the set number of retries. Every time an error occurs a retry is performed up to the set number of retries and, error logging is made. Logging is made for HD and DRAM.

When the "Error Stop" is set in the test condition setting, and an error occurs during the above test, the error display is shown and the test is interrupted. Press the space key to resume the test.

When the "Continue" is set, even if an error occurs, the error display is made but the test is not stopped.

When "1 Pass" is set, a series of tests is made only once and the test is stopped.

2 Display

Seek & Read test @Cylinder range ? [000 XXX] = 000-XXX

(XXX is displayed by checking the

inmost cylinder.)

@Sector count ? [0 XX] = XX

(XXX is displayed by checking the

inmost cylinder.)

@Retry count ? [0 4] = 0 @[Errorstop continue 1pass] @Test Start ? [Yes No] Pass count = XXXXX Test Point = CCC : HH : SS

ESC : Exit SPACE : Stop or Start

Select the desired items at the position of @. (@ is not displayed on the screen.)

(Cylinder: head; sector)

S+1

The next cylinder

Error Kinds Drive not ready XXXX Bad controller XXXX

Compare error XXXX

Details of error are displayed.

Inmost

cylinder

4 – 13

(On the above screen, the thick figures are selected, and the thick figure values are selected.) On the above screen, when the pass count is counted up (when point is counted up to the upper limit set in the cylinder range setting, the pass count is counted up by 1.), and if the error counter of all error items are not counted up (remaining as

00000), the test is OK.

3 Terminating method

The methods to interrupt, resume, and terminate the test are the same as (2) Sequential read.

5) Target Sector Read Test

[Test conditions setting]

• Cylinder range [0 ∼ inmost cylinder]

The cylinder range to be tested is set.

• Head count [0 ∼ final head]

The head umber to be tested is set.

• Sector count [0 ∼ final sector]

The sector number to be tested is set.

• Retry count [0 ∼ 4]

Retry number incase of an error is set.

• Error stop/Continue/1 Pass

Selection is made among Error Stop/Continue/1 Pass in case of an error.

• Test start ? [Yes/No]

Selection is made between Yes/No of test start.

1 Checking content

A read is made for the cylinder range, the head number, and the sector number areas set in the above. When the read test is completed in the set range, it is counted as 1 pass. In case of an error during the above test, a retry is repeated up to the set number of retries. Every time when an error occurs a retry is performed up to the set number of retries and, error logging is made. Logging is made for HD and DRAM. When the "Error Stop" is set in the test condition setting, and an error occurs during the above test, the error display is shown and the test is interrupted. Press the space key to resume the test. When the "Continue" is set, even if an error occurs, the error display is made but the test is not stopped. When "1 Pass" is set, a series of tests is made only once and the test is stopped.

2 Display

Target Sector Read test @Cylinder range ? [000 XXX] = 000-XXX

(XXX is displayed by checking the

inmost cylinder.)

@Head count ? [0 XX] = 0

XX is displayed by checking the

(

final head.)

@Sector count ? [0 XX] = XX

XX 8s displayed by checking the

(

max. sector.)

@Retry count ? [0 4] = 0 @[Errorstop continue 1pass] @Test Start ? [Yes No] Pass count = XXXXX Test Point = CCC : HH : SS

ESC : Exit SPACE : Stop or Start

(Cylinder: head; sector)

Select the desired items at the position of @. (@ is not displayed on the screen.) (On the above screen, the thick figures are selected, and the thick figure values are selected.) On the above screen, when the pass count is counted up (when point is counted up to the upper limit set in the cylinder range setting, the pass count is counted up by 1.), and if the error counter of all error items are not counted up (remaining as

00000), the test is OK.

Error Kinds Drive not ready XXXX Bad controller XXXX

Compare error XXXX

Details of error are displayed.

3 Terminating method

The methods to interrupt, resume, and terminate the test are same as (2) Sequential read.

6) HD Dump Test

[Test conditions setting]

• Cylinder No. [0 ∼ inmost cylinder]

A certain cylinder No. to be displayed is set.

• Head No. [0 ∼ final head]

A certain head No. to be displayed is set.

• Sector No. [1 ∼ final sector]

A certain sector No. to be displayed is set.

1 Checking content

The sector set in the above is displayed on the screen in the unit of 256byte.

Hex data and ASCII characters are displayed. By key operation, the following 256 byte data or previous 256byte

data can be displayed.

2 Display

HD Dump test

@Physical address ? [CCC. HH. SS] = 000. 00. 01

The first hslf sector

000 : HHHH......HHHH-HHHH......HHHH : AAA......AA

(100)

010 : HHHH......HHHH-HHHH......HHHH : AAA......AA

(110) :

020 : HHHH......HHHH-HHHH......HHHH : AAA......AA

(120) :

0F0 : HHHH......HHHH-HHHH......HHHH : AAA......AA

(1F0) :

PGDN : forward PGUP : back SPACE : Start ESC : Exit

The physical address is set at the position of @. (On the above screen, the thick value is set.)

On the above screen, the first-half 256 byte at 000 cylinder, 00 head, and 01 sector is displayed.

Press the page down key to display the second-half 256 byte. (When the page down key is pressed on the above screen, the second-half 256byte at 000 cylinder, 00 head, and 01 sector is displayed.)

Press the page up key to display the first-half 256byte.

3 Terminating method

Press the Esc key to return to the menu screen of previous (1).

7) Error Information Display

1 Checking content

Error information stored in the inmost area of the HDD is displayed.

When the hard disk test is executed, error information stored in the error information storing area is displayed.

The inmost cylinder, 0 head, and 1 sector ∼ 6 sector are read to be displayed.

2 Display

Error Logging information Display

Error No. 001 002 003 004 005 006 007

YY/MM/DD 99 / 03 / 01

HH : MM : SS 10 : 30 : 00

ESC : Exit ENTER : Next

Every time the Enter key is pressed, the next page error information is displayed.

Cyl No. 100

Hed No. 03

Sec No. 01

Error

Content

XXXXXXX

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