Sharp UP-3500 User Manual

P
OS TERMINAL
MODEL
UP-3500
INSTRUCTION MANUAL
Second Edition
CAUTION: Please observe the following when an optional drawer is used. The drawer unit should be securely fitted to the supporting platform to avoid instability when the drawers are open.
CAUTION:
The socket-outlet shall be installed near the equipment and shall be easily accessible.
VORSICHT:
Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein.
ATTENTION:
La prise de courant murale devra être installée à proximité de l’équipement et devra être facilement accessible.
AVISO:
El tomacorriente debe estar instalado cerca del equipo y debe quedar bien accesible.
VARNING:
Det matande vägguttaget skall placeras nära apparaten och vara lätt åtkomligt.
LET OP:
Het stopcontact dient in de buurt van de kassa en gemakkelijk toegangbaar te zijn.
CAUTION:
For a complete electrical disconnection pull out the mains plug.
VORSICHT:
Zur vollständigen elektrischen Trennung vom Netz den Netzstecker ziehen.
ATTENTION:
Pour obtenir une mise hors-circuit totale, débrancher la prise de courant secteur.
AVISO:
Para una desconexión eléctrica completa, desenchufar el enchufe de tomacorriente.
VARNING:
För att helt koppla från strömmen, dra ut stickproppen.
LET OP:
Trek de stekker uit het stopcontact indien u de stroom geheel wilt uitschakelen.
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Warnung
Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzukommen.
Avertissement
Ceci est un produit de Classe A. Dans un environnement domestique ce produit risque de provoquer une interférence radio, auquel cas l’utilisateur sera obligé d’observer les mesures adéquates.
Advertencia
Este es un producto de la clase A. En un ambiente doméstico es posible que este producto cause radiointerferencia. En este caso se solicita al usuario que tome medidas adecuadas.
Authorized representative responsible for the European Union Community Market Autorisierter Repräsentant in der Europäischen Union Représentant autorisé pour le marché de la communauté européenne Representante autorizado responsable para el Mercado Común de la Unión Europea Auktoriserad representant ansvarig för EU marknaden Geautoriseerde vertegenwoordiger in de Europese Unie
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model UP-3500. Please read this manual carefully before operating your POS terminal. Please keep this manual for future reference.
IMPORTANT
Install this terminal in a location that is not subject to direct radiation, unusual temperature changes, and high humidity or exposure to water or other liquids.
Installation in such locations could cause damage to the cabinet and the electronic components.
Do not drop this terminal nor subject it to any strong shock.
This may cause damage to the terminal.
Do not apply excessive pressure to the display. Do not use a sharp-pointed object on the display.
This may cause damage to the LCD display.
When cleaning this terminal, use a dry, soft cloth. Never use solvents, such as benzine or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
The terminal plugs into any standard wall outlet official (nominal) voltage.
Other electrical devices on the same electrical circuit could cause the terminal to malfunction.
If the terminal malfunctions, call your local authorized dealer for service. Do not try to repair the terminal yourself.
Be sure to use the supplied AC adapter and AC power cord.
For a complete electrical disconnection, remove the AC power cord from the wall outlet.
Do not stay in contact with the parts of the product or the AC adapter that become hot for long
periods of time. Doing so may result in low-temperature burns.
PRECAUTION
This POS terminal has a built-in memory protection circuit which is operated by a rechargeable battery pack. Please note that all batteries will, in time, dissipate their charge even if not used. Therefore to insure an adequate initial charge in the protection circuit and to prevent any possible loss of memory upon installation, it is recommended that each unit be allowed to be recharged for a period of 24 to 48 hours prior to use by the customer. After installation, the battery pack is charged when the machine is plugged in. This recharging precaution can prevent unnecessary initial service calls.
1
CONTENTS
INTRODUCTION ··········································································································································· 1 IMPORTANT ················································································································································· 1 PRECAUTION ·············································································································································· 1 CONTENTS ·················································································································································· 2
1. Part Names and Functions··················································································································· 7
External View ······································································································································· 7
Front view ···································································································································· 7 Rear view ····································································································································· 7
Displays ··············································································································································· 9
Operator display (touch panel) ···································································································· 9 Customer display ······················································································································· 12 Screen save mode ····················································································································· 12
Clerk keys ·········································································································································· 13
2. Before Operating the POS Terminal ·································································································· 14 Display Adjusttment ··························································································································· 14 Connecting the Printer and Installing the Paper Rolls ······································································· 14
3. Selecting an Operating Mode ············································································································ 15 Operating Mode ································································································································· 15 Mode Selection ·································································································································· 16
Selecting a mode ······················································································································· 16
4. Prior to Making Entries ······················································································································· 17 Preparations for Entries ····················································································································· 17 Error Warning ···································································································································· 17 Entering a Secret Code ····················································································································· 18
5. Entries ·················································································································································· 19 Function Key Description ··················································································································· 19
Screen transitions ······················································································································ 19 Function key list (using default key labels) ················································································ 20
How to Use the Touch Panel ············································································································· 24
Cursor control by touching option(s) or items(s) in the window ················································· 24
Clerk Assignment (Sign-on/Sign-off) ································································································· 25
Clerk assignment ······················································································································· 25 Item Selection from the Menu ············································································································ 27 Starting Cash Memory Entry ·············································································································· 28 Item Entries ········································································································································ 29
Registration screen ···················································································································· 29
Single item entries ····················································································································· 29
Repeat entries···························································································································· 32
Multiplication entries ·················································································································· 33
Split-pricing entries ···················································································································· 35
Successive multiplication entries ·······························································································37
Scale entries ······························································································································ 39
Single item cash sale (SICS)/single item finalize (SIF) entries ················································· 40
Non-turnover sales ···················································································································· 41 Special Entries for PLU/EAN ············································································································· 42
Promotion function ····················································································································· 42
PLU/EAN link entries ················································································································· 44
EAN learning function ················································································································ 45
EAN/ITF-to-PLU conversion ······································································································ 46
PLU/EAN information inquiry (view) function ············································································· 47
EAN price change function ········································································································ 48
Combo meal PLU/EAN entries ·································································································· 49
With/without entries ··················································································································· 50
2
PLU menu keys (categories) ····································································································· 51 PLU level shift (for direct PLUs) ································································································ 52 Price level shift ··························································································································· 54 Condiment entries ······················································································································ 56 Pint entries ································································································································· 59 Happy hour ································································································································ 60 Crate entries ······························································································································ 61
Display of Subtotals ··························································································································· 63
Subtotal ······································································································································ 63
Difference subtotal (Differ ST) ··································································································· 63 Finalization of Transaction ················································································································· 64 Computation of VAT (Value Added Tax)/Tax ······················································································ 66
VAT/tax system ·························································································································· 66
VAT shift entries ························································································································· 67 Guest Check (GLU) ··························································································································· 68
GLU system ······························································································································· 68
Room GLU entry ························································································································ 71
Deposit entries ··························································································································· 74
Transferring guest out or in (Transfer-out/in) ············································································· 75
Bill printing ································································································································· 76
Intermediate GLU reading ········································································································· 77
Bill totalizing/bill transfer ············································································································ 78
Bill separating ···························································································································· 80
Transaction migration ················································································································ 86
Recall transaction ······················································································································ 87 Ordering System ································································································································ 88
Customer advance ordering ······································································································ 88
Credit customer advance ordering ···························································································· 91
Article order masks ···················································································································· 94 Auxiliary Entries ································································································································· 95
Percent calculations (% premium or % discount) ······································································ 95
Discount entries (-) ···················································································································· 96
Refund entries···························································································································· 97
Return entries ···························································································································· 97
Printing of non-add code numbers ···························································································· 98
Printing of free text ····················································································································· 98 Payment Treatment ··························································································································· 99
Tip-in entries ······························································································································ 99
Tip paid entries ························································································································ 100
Currency exchange ·················································································································· 101
Received-on-account entries ··································································································· 102
Paid-out entries ························································································································ 104
No-sale (exchange) ·················································································································· 105
Transferring cash ····················································································································· 105
Cashing a check ······················································································································ 106
Service charge ························································································································· 107
VIP sales ·································································································································· 108 Customer Management ··················································································································· 109
Basic operations ······················································································································· 111
Name and address printing on receipt/bill ··············································································· 112
Customer bill printing ··············································································································· 114 Employee Function ·························································································································· 115
Employee’s working time recording ························································································· 116
Employee’s working time shift ································································································· 120 Customer Relation Management ····································································································· 121
Group discount entries ············································································································· 121
Bonus points ···························································································································· 122 WASTE Mode ·································································································································· 123 TRAINING Mode ······························································································································ 124
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Supervisor Clerk ······························································································································ 125 Overlapped Clerk Entry ··················································································································· 126
6. Corrections ········································································································································ 127 Correction of Entries ························································································································ 127 Subtotal Void···································································································································· 129 Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function ······· 129
7. Special Printing Function ················································································································· 130 Receipt ON/OFF ······························································································································ 130 Copy Receipt Printing ······················································································································ 130 Guest Check Copy ··························································································································· 131 Validation Printing Function ············································································································· 131 Barcode Printing ······························································································································ 132 Entertainment Bill ····························································································································· 133 Type of Receipt ································································································································ 134 Sorted Receipt Function ·················································································································· 137 Electronic Journal ···························································································································· 139 Electronic Mail ································································································································· 139
8. Manager mode ··································································································································· 140 Entering the Manager Mode ············································································································ 140 Override Entries ······························································································································· 140 Tip Paid Entries································································································································ 141 Bill Recording/Bill Void····················································································································· 141 Correction after Finalizing a Transaction (Void mode) ···································································· 142
9. Reading (X) and Resetting (Z) of Sales Totals ··············································································· 143
How to take a reading (X1, X2, or OPX) or resetting (Z1, Z2, or OPZ) report ························· 143 Flash report ······························································································································ 143
Report list ································································································································· 144 Daily Report Samples ······················································································································ 147 Periodic Report Samples ················································································································· 182 Non-accessed EAN and Customer Deletion ··················································································· 191 Compulsory Cash/Check Declaration (CCD) ·················································································· 192
10. Programming ····································································································································· 194 Programming Menu Processing ······································································································ 194
PGM1 mode ····························································································································· 194
PGM2 mode ····························································································································· 195 How to Program Alphanumeric Characters ····················································································· 200 Alphanumeric Characters ················································································································ 201 Basic Instructions ····························································································································· 202
Programming example ············································································································· 202
Programming function key ······································································································· 204 POS Setting Data····························································································································· 205
Department ······························································································································ 205
PLU/EAN ·································································································································· 207
PLU range ································································································································ 207
Dynamic EAN ··························································································································· 207
Happy hour ······························································································································ 210
PLU menu key ························································································································· 211
Combo meal table ···················································································································· 212
Link PLU/EAN table ················································································································· 212
PLU condiment table ··············································································································· 213
Promotion table (global/individual type) ··················································································· 215
Crate table ······························································································································· 217
EAN-to-PLU converting table ··································································································· 218
ITF-to-PLU converting table ····································································································· 218
EAN Non-PLU code format ······································································································ 219
Press code (for EAN) ··············································································································· 220
Scale table ······························································································································· 221
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PLU/EAN stock ························································································································ 221 EAN delete ······························································································································· 222 Direct key ································································································································· 223 Discount key ((-)1 through (-)9) ······························································································· 224 Percent key (%1 through %9) ·································································································· 224 Group discount key (GDSC%1 through GDSC%9) ································································· 225 Commission ····························································································································· 225 Miscellaneous functions (deposit, RA, PO, cash tip, non-cash tip, cash in drawer, check change) ························································································································· 226 Service charge ························································································································· 227 Bonus points ···························································································································· 228 Cash key ·································································································································· 229 Check key ································································································································ 230 Credit key ································································································································· 231 Hotel transfer ··························································································································· 232 Check cashing ························································································································· 232 Customer charge key ··············································································································· 233 Currency exchange key ··········································································································· 234 Foreign currency drawer ·········································································································· 234 Currency money ······················································································································· 235 Orderman media ······················································································································ 236 Training text/clerk programming ······························································································ 236 Function text ···························································································································· 237 Department group text ············································································································· 242 PLU group text ························································································································· 242 PLU hourly group text ·············································································································· 243 PLU information text ················································································································ 243 Clerk ········································································································································· 244 Cashier ····································································································································· 246 Manager ··································································································································· 247 Employee ································································································································· 248 Job location table ····················································································································· 249 Working time shift ···················································································································· 249 Contact-less key ······················································································································ 250 Prohibition of the contact-less key ··························································································· 250 Terminal programming ············································································································· 251 License programming ·············································································································· 252 Date/time programming ··········································································································· 252 Function prohibition ················································································································· 253 Function selection 1 ················································································································· 255 Function selection 2 ················································································································· 256 Printing selection 1 ·················································································································· 257 Printing selection 2 ·················································································································· 258 Display selection ······················································································································ 259 EURO ······································································································································· 259 Zero skip ·································································································································· 260 General report format ·············································································································· 261 Transaction report format········································································································· 262 Clerk report format ··················································································································· 266 Department report format ········································································································ 269 Hourly report ···························································································································· 269 Stacked report·························································································································· 270 Receipt logo ····························································································································· 272 Free text ··································································································································· 273 Validation printing text·············································································································· 273 Bill header text ························································································································· 274 Bill footer text ··························································································································· 274 Payee name ····························································································································· 275 Entertainment bill message ····································································································· 275
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Scrolling message for pole display ·························································································· 276
Scrolling message for main display ························································································· 276
Function menu key ·················································································································· 277
Function key text/color ············································································································· 277
Journal printer ·························································································································· 278
Receipt/report printer ··············································································································· 279
Bill printer ································································································································· 280
Remote printer ························································································································· 281
BCR (SCANNER) ···················································································································· 282
SCALE ····································································································································· 282
On-line ····································································································································· 283
Pole display ······························································································································ 283
Drink dispenser ························································································································ 284
ORDERMAN ···························································································································· 284
Auto generate GLU code ········································································································· 284
Tax programming ····················································································································· 285
Customer code························································································································· 285
Customer control programming ······························································································· 286
Branch programming (order mask) ·························································································· 287
Transfer mask (order mask)····································································································· 287
Backup data send programming ······························································································ 288
Backup data receive programming ·························································································· 288
On-line configuration programming ························································································· 289
VMP configuration programming ····························································································· 290
ORDERMAN configuration programming ················································································ 290
ORDERMAN data download ···································································································· 291 Dynamic EAN Data Loading ············································································································ 292 Data Clear ········································································································································ 293 Drink Dispenser Programming ········································································································ 294 PRICE Mode Programming ············································································································· 296 Automatic Sequencing Key Programming ······················································································· 297
Auto menu programming ········································································································· 297
Auto key sequence programming ···························································································· 297 Reading of Stored Programs ··········································································································· 298
PGM 1 mode ···························································································································· 298
PGM 2 mode ···························································································································· 298 Sample Reports of Stored Program Reading ·················································································· 300
11. Data Saving or Loading (SD Card) ·································································································· 326 Insertion and Removing an SD Memory Card ················································································· 326
SD card formatting ··················································································································· 326 Folder code programming ········································································································ 326 Folder creating ························································································································· 327 Data saving ······························································································································ 327 Data loading ····························································································································· 328
12. European Article Number (EAN) or Universal Product Code (UPC) ············································ 329 EAN or UPC code ···························································································································· 329 Add-on code ···································································································································· 331 EAN file ············································································································································ 331
13. EURO Migration Function ················································································································ 332
14. Drink Dispenser ································································································································ 334
15. Operator Maintenance ······················································································································ 337
In Case of Power Failure ················································································································· 337 Before Calling for Service ················································································································ 337
16. Options ·············································································································································· 338 List of Options ·································································································································· 338
17. Specifications ···································································································································· 339
6
1
Part Names and Functions
This chapter describes the part names and functions of this POS terminal.
External View
■■
Front view
■■
Contactless clerk switch
■■
Rear view
■■
Operator display (touch panel)
Power indicator
Side cover
Bottom cabinet
AC adapter jack
Plug frame
Mode switch
AC adapter plug
AC power cord
Connect the AC power cord to the AC adapter.
AC adapter
AC power cord
Open the plug frame and connect the AC adapter
plug to the AC adapter jack. Close the plug frame and lock the AC adapter plug
to prevent disconnection. Plug the AC power cord into the wall outlet.
Mode switch
The switch has the position ON ( I ) and STANDBY ( ). Set the mode switch to the ON ( I ) position after the terminal has been plugged into the wall outlet. The STANDBY ( screen will disappear.
) position locks all operations of the POS terminal. When you select this position, the
Power indicator
When the mode switch is set to the ON ( I ) position with the POS terminal plugged in, the power indicator at the lower right corner of the LCD panel will light up. When the mode switch is set to the STANDBY ( position or the POS terminal is unplugged, the power indicator will light out. The power indicator will remain on while the displays backlight is off.
)
7
Contactless clerk switch
Contactless clerk switch is used with contactless clerk keys.
Contactless clerk key
Put the key to the contactless clerk switch.
How to open the side cover
While moving the side cover release lever towards you, pull the side cover and rotate the cover upward as shown in the illustration at the right.
Terminal Connection/slot inside the side cover
RS232 port
Side cover
2
Contactless clerk key
(optional)
3
1
Side cover release lever (located at the bottom cabinet)
SD card slot
RESET switch
DO NOT move the reset switch unless instructed to do.
Doing so may damage or delete the data.
The application software will determine the usage and availability of the external port.
8
Displays
This POS terminal is equipped with a color LCD operator display. The operator display is a touch panel. Operations can be performed by touching the screen (that shows keys or items in the window) of the operator display.
■■
Operator display (touch panel)
■■
••
Initial screen
••
Screen example (REG mode):
Information/Status area
Receipt window
Mode
Clerk Screen name
Touch-panel keyboard
Level shift no.
Terminal no.
Product name/Version no.
Numeric entry: An entered figure is appeared.
Information/Status:
M: Received the electronic mail L01 – L10: Level shift no. P1 – P8: Price level V: VAT shift mode R: Receipt switch off r: Receipt shift symbol X: Appears when the cash in drawer exceeds the programmed sentinel amount.
The sentinel check is performed for the total cash in drawer. 1 - 3: When a VMP file (file1 - file3) used memory is 90% or more, its file number is indicated. !: Appears when the stock of the PLU which you entered is zero, negative or reaches the
minimum stock. E: Electronic journal memory is full. (Green Yellow Red) T: T-Log memory is full. (Green Yellow Red)
Function bar window
Date/Time
9
Ten key pad window: The Ten key pad is used to enter various numerical data (e.g. clerk code, amounts, quantities). When numeric entries are necessary (e.g. secret code is forced), the ten key pad pops up automatically.
Clerk code/name
Numeric entry: The entry displays here.
••
Registration screen
••
The registration screen consists of several sub-windows (Receipt/Menu/Category/Function/Ten key pad). When the cashier is signed-on, a registration screen is displayed automatically.
Screen example:
Information/Status Item key
10
Function bar window
Receipt window
••
Programming screen
••
••
Character entry screen
••
The character entry screen is used when you need to enter text data.
Screen example:
11
••
Character entry screen (for key text entry)
••
The character entry screen is used when you need to enter text data.
Screen example:
The preview of the key text (When the [PREVIEW] key is touched, the display is updated.)
■■
Customer display
■■
There are two customer display options available for the UP-3500. The pole type customer display or an integrated type rear display can be installed.
■■
Screen save mode
■■
The screen save function starts when the POS terminal is left idle for an extended period of time. You can program the time for which your POS terminal should keep the normal status before it goes into the screen saver mode. If the time has not been preset, the screen saver will be started after 100 minutes. To exit the screen saver mode, touch anywhere on the touch panel (a secret code may be required at this time).
12
Clerk Keys
This POS terminal allows the operator to use the following four clerk identification systems:
••
Contactless clerk keys (max. 126 clerks)
••
••
Clerk code entry (max. 255 clerks)
••
••
Clerk entry keys (max. 10 clerks)
••
••
WMF clerk keys (max. 127 clerks)*
••
* The WMF clerk key is not a SHARP product. The standard POS terminal comes with a combination of the contactless clerk key and clerk code entry systems by default. If you want to change the clerk identification system, contact your authorized SHARP dealer.
Contactless clerk keys (optional)
Put one of the contactless clerk keys to the clerk switch.
Clerk code entry (1 through 9999)
Enter the clerk code by using the following procedure: (XXXX: Clerk code) [CLK#] (Sign On)
Clerk entry keys
[CLK n] (Sign On) These keys identify clerks. Touch any one of these keys.
WMF clerk keys
Put one of the WMF clerk keys in the WMF clerk switch.
13
2
Before Operating the POS Terminal
This chapter describes those steps required prior to using the POS terminal for the first time.
Display Adjustment
The display may be positioned for the best viewing angle. The allowable tilt angle of the display is within 53 degrees as shown in the illustration at the right.
CAUTION:
Do not pull the display beyond the maximum tilt angle nor apply excessive pressure to the display. When adjusting the display, hold the body of the terminal when pulling the display of the terminal to minimize terminal movement.
53˚
Connecting the Printer and Installing the Paper Rolls
This POS terminal can be configured with multiple types of printers. For specific instructions related to the handling and care of the printer, please refer to the applicable printers instruction manual.
14
3
The POS terminal will display the following listing by touching the [MODE] key.
Mode selection window:
Selecting an Operating Mode
Operating Mode
You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the following operating modes:
This mode allows you to enter various sales information. The mode selection window
REG mode
OFF mode
OP X/Z mode
X1/Z1 mode This mode is used to take various daily reports (X1/Z1 reports).
X2/Z2 mode This mode is used to take various weekly or monthly reports (X2/Z2 reports).
PRICE mode This mode allows you to program unit price of PLUs.
PGM1 mode
PGM2 mode
AUTO KEY mode This mode allows you to program AUTO menu keys and automatic sequencing keys.
SD CARD mode
does not list this mode. To select this mode from the mode selection window, touch the [EXIT] key.
This mode locks all operations of the POS terminal. When you select this mode, the window will disappear. Touching any key turns the POS terminal ON.
This mode allows clerks to take X or Z reports on their sales information. It can also be used for employee time function.
This mode allows you to program those items which need to be changed often such as unit prices and discount percentages.
This mode allows you to program those items which can be programmed in the PGM1 mode and do not require frequent changes such as date, time, and terminal functions.
This mode provides data communications between the POS terminal and your personal
computer using a SD memory card.
15
Mode Selection
■■
Selecting a mode
■■
Touch the [MODE] key. The following mode screen is displayed.
Select the mode and touch it in the window to operate the desired function.
When you want to enter the REG mode, simply touch the [EXIT] key.
16
4
Prior to Making Entries
Preparations for Entries
Ensure that all printers in your system have adequate paper rolls prior to beginning entries. For more information, please refer to the applicable printer’s manual.
Error Warning
In the following examples, your POS terminal will go into an error state accompanied with a warning beep and the error message on the display. Clear the error state by touching the [CLEAR] key and then take the proper action to remedy the problem.
• When you make an error in key operation: Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit: Check to see if the entered amount is correct. If it is correct, contact your manager.
• When an including-tax subtotal exceeds eight digits: Clear the error message by touching the [CLEAR] key and then touch a media key to finalize the transaction.
17
Entering a Secret Code
When a secret code has been set for the assigned clerk, you must enter the secret code and touch the
[ENTER] key.
18
5
Entries
Function Key Description
■■
Screen transitions
■■
This POS terminal provides the several types of basic screens for various functions or modes.
For example:
· REG mode screen (HOME screen)
· Mode screen
· Payment key screen
etc.
If you want to change the layout, consult your authorized SHARP dealer.
Screen transitions (example)
Mode screen
Screen (n)
[HOME]
[SCREEN n]
or
{
screen no. entry
[MODE]
REG mode screen
(Home)
}
[EXIT]
[PAY]
[HOME]
Payment key
screen
19
■■
Function key list (using default key labels)
■■
Classification Description Function
TEN KEY
0 through 9 Used to enter a numeric data (0 through 9).
00 Used to enter a numeric data (00).
000 Used to enter a numeric data (000).
Decimal point key
X/QTY Multiplication key
SYSTEM
HOME Used to return to HOME keyboard screen.
CANCEL (or EXIT) Used to cancel your current operation.
CLEAR Used to clear the entered data and the error messages.
MODE Used to go to MODE selection window.
(Up) Used to control the cursor (up arrow).
(Down) Used to control the cursor (down arrow).
(Left) Used to change the keyboard.
(Right) Used to change the keyboard.
ENTER Used to accept entered data.
PAGE_UP Used to scroll page up.
PAGE_DOWN Used to scroll page down.
BACK_SPACE
DELETE
SCREEN
SCREEN
SCREEN3 through Go to SCREEN(nn). (nn: 3 - 30) SCREEN 30
SCREEN# Used to enter the screen number.
BACK Back to the previous screen.
FUNCTION MENU
FUNC_MENU01 through FUNC_MENU30
AUTO MENU
AUTO_MENU1 through AUTO_MENU6
PAY Used to display the payment screen.
ITEM
LEVEL
LEVEL1 through Used to shift the direct PLU key level (level 1 through LEVEL10 10).
LEVEL# Used to enter the direct PLU key level number.
PRICE
PRICE_SHIFT1 through PRICE_SHIFT8
PRICE_SHIFT# Used to enter the price level shift number.
Used to backs up the cursor for deleting the character or
figure at the left of the cursor.
Used to delete a character or figure in the cursor position.
Used to display the function menu (nn). (nn: 01 through 30)
Used to display the auto-key menu (n). (n: 1 through 6)
Used to shift the price level (level 1 through 8).
(Continued)
20
Classification Description Function
PLU MENU
PLU_MENU01 through PLU_MENU50
PLU_EAN Specified item(PLU/EAN) number
DEPT# Used to enter the department number.
SCALE Scale entry
OPEN _TARE Scale entry, tare weight entry
WITH Add tied PLU for combo/set PLU.
WITHOUT Delete tied PLU from combo/set PLU.
C NEXT Used to skip the next table of condiments.
INQ PLU price inquiry
PRICE_CHANGE Change the price of PLU
AMOUNT Used to enter the amouint.
HALF_PINT Used to perform the half pint entry.
CRATE
CRATEnn
CRATE#
ITF Used to enter the ITFcode.
FUNCTION
[+] Item correction (add)
[-] Item correction (delete)
REFUND Refund item
RETURN Return item
WASTE Waste mode
%
% n Discount or markdown by fixed rate (n: 1 - 9)
(-)
(-) n Discount or markdown by amount (n: 1 - 9)
GROUP DISCOUNT%
GROUP_DISC% nn Group discount (nn: 01 - 10)
GROUP DISCOUNT SHIFT
GR. DISC_SHIFT nn Group discount shift (nn: 1 - 10)
FREE TEXT
TEXT nn Free text (fixed number) (nn: 01 - 99)
TEXT # Free text (specified number)
RA Received on account
RA2 Received on account 2
PO Paid out
PO2 Paid out 2
NO SALE No sale
# Non-add code
G.C.COPY Guest check copy
Used to display the PLU menu (nn). (nn: 01 through 50)
Used to perform the crate(nn) entry. (nn: 01 through 99)
Used to enter the crate number (nn). (nn: 01 through 99)
(Continued)
21
Classification Description Function
PAYMENT
CASH_TOTAL Cash
CASH
CASH n Cash (n: 2 -5)
CHECK
CHECK Check
CHECK n Check (n: 2 - 5)
CREDIT
CREDIT n Credit (n: 1 - 9)
EXCHANGE
EXCH n Used to creates a subtotal in foreign currency (n: 1 - 9).
CASH_TIP Used to enter the cash tip.
NONCASH_TIP Used to enter the non-cash tip.
TIP_PAID Used to execute the tip paid function.
VAT Used to enter the manual VAT.
VATSFT_ITEM Used to enter the VAT shift for item.
VATSFT_TRANS. Used to enter the VAT shift for transaction.
SUBTOTAL Used to display subtotals.
DIFFER_ST Used to calculate the difference subtotal.
REMOVE_SERV.CHG
PERSONNEL
CLK# Clerk number entering
CLERK
CLKnn Clerk (nn: 01 - 10)
CSR# Casier number entering
CASHIER
CSR nn Cashier (nn: 1 - 10)
MGR# Manager number entering
EMPL# Employee number entering
TIME_IN Used to enter time-in operation.
TIME_OUT Used to enter time-out operation.
BREAK Used to enter break-in/out operation.
WORK_CHANGE Used to specify working time shift change.
GLU
OPENED_GLU Go to opened GLU list screen.
OPENED_ROOM Go to opened ROOM GLU list screen.
N.C. Used to open a new guest check.
GLU Used to lookup the guest check.
ROOM Used to enter the ROOM GLU.
NBAL Used to finalize the guest check temporarily.
FINAL Used to finalize the guest check temporarily (with the tax
DEPOSIT Used to enter the deposit.
DEPOSIT_REFUND Used to refund the deposit.
Service charge exemption key
calculation).
(Continued)
22
Classification Description Function
GUEST# Used to enter the guest number.
RECALL_TRANS. Used to re-call the corresponding transaction.
INTER_MED. Intermediate GLU key
B.T. Bill totalizing
B.S._ITEM Bill separation by items
B.S._AMOUNT Bill separation by amount
B.S._PERSON Bill separate by person
B.S._RETURN Used to return B.S. mode.
SPLIT Used to split the order
TRANS_OUT Used to enter the transfer-out function.
TRANS_IN Used to enter the transfer-in function.
PRINTING
RCPT Used to print the receipt after transaction.
RCPT_ON/OFF Used to switch the receipt printing state (ON/OFF).
CUST_BILL Customer bill printing
C. BILL Used to enter the cumulated bill
E. BILL Entertainment bill printing
G.C._RCPT Bill on receipt
RCPT_SHIFT Receipt shift, change print type
SORT_SHIFT Temporary change sort group
VP Validation printing
BILL Used to print the bill.
CHECK_PRINT Check printing
CUSTOMER
CUSTOMER Used for customer management.
CUST_CHARGE Customer charge key
NAME& ADD Used to enter name/address data.
ADVANCE_ORDER Advance order key (customer ordering)
CREDIT_ORDER Credit order key (customer ordering)
CORRECT_ORDER Correct order key (customer ordering)
OTHER
AUTO
AUTO Auto key
AUTO nn Auto key (nn: 2 - 99)
VIP
VIP_SALE n VIP sales (n: 1 - 3)
POINT_REDEMP Point redemption key
MASK Mask key
BANK_CONSOLE Bank console key
E-MAIL E-mail key
DD MOP READ DD mop read key
DD CORRECT DD correct key
23
How to Use the Touch Panel
Operations can be performed by touching corresponding key(s) and/or selecting option(s) or Item(s) in the window.
Do not use extreme force when touching the display. Do not use any sharp or pointed objects, and avoid using your fingernails to touch the display.
■■
Cursor control by touching option(s) or item(s) in the window
■■
You can select option(s) or item(s) by touching corresponding line(s) in the window as follows.
••
Example (registration screen)
••
To select item(s) or option(s):
Touch the desired line(s). (If you touch the selected item again, it will be deselected.)
To enter the item or function key:
Touch the desired item or function key.
To scroll up:
Touch the [ (The selected item will remain unchanged.)
To change the screen: Touch the [
To change the screen: Touch the [
To scroll down:
Touch the [ (The selected item will remain unchanged.)
] key.
] key.
] key.
] key.
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Clerk Assignment (Sign-on/Sign-off)
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Clerk assignment
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Prior to any item entries, a clerk must enter his/her clerk codes into the POS terminal. On your POS terminal, You can use any of the following procedures to assign your clerk code.
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Contact-less clerk key
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This type allows clerks to be assigned by setting corresponding contact-less clerk keys. * The contact-less clerk key is optional.
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Clerk code entry system
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If you select this type, clerks can be assigned by entering his or her clerk code with the [CLK#] key in advance.
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Clerk entry key system
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If you select this type, clerks can be assigned by touching corresponding clerk keys ([CLK n]) on the keyboard.
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Clerk card entry system
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This type allows clerks to be assigned by scanning the clerk card. * The card reader is optional.
<Sign on operation>
1) Clerk code (max. 4 digits) [CLK#] (Sign On) / or touching the [CLK n] key / or setting the contact-less
clerk key
2) Entering the password (if required)
3) Entering the drawer number (if required)
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<Sign-off operation>
After each transaction, the clerk will be signed-off automatically if the terminal has been programmed for the clerk code entry as “automatic clerk sign-off mode”. If the terminal is not programmed to require a clerk code to be entered for each transaction operation (“clerk stay-down mode”), transaction operations are continued with the same clerk code, the clerk code does not need to be re-entered. In this case, touch the [CLK#] to sign-off.
[CLK#]
Contact-less clerk key type has the priority over the clerk code entry type, that is, while a clerk is signed on by the clerk code entry type, the other clerk can sign on by the contact-less clerk key type (the former clerk is signed off).
While a clerk is signed on by the contact-less clerk key type, the other clerk can not sign on by the clerk code entry type.
In the clerk code entry type, if another clerk is signed on while a clerk is signed on, the latter will automatically be signed off.
If you want to enter a clerk code before every transaction, consult your authorized SHARP dealer.
Your POS terminal can provide the clerk + cashier system instead of current system (clerk only system). If you want to change the system, please consult your authorized SHARP dealer.
Cashier assignment (Clerk + cashier system)
<Sign on operation>
1) Cashier code (max. 4 digits) [CSR#] (Sign On) / or touching the [CSR n] key
2) Entering the password (if required)
3) Entering the drawer number (if required)
<Sign-off operation>
After each transaction, the cashier will be signed-off automatically if the terminal has been programmed for the cashier code entry as “automatic cashier sign-off mode”. If the terminal is not programmed to require a cashier code to be entered for each transaction operation (“cashier stay-down mode”), transaction operations are continued with the same cashier code, the cashier code does not need to be re-entered. In this case, touch the [CSR#] to sign-off.
[CSR#]
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Item Selection from the Menu
Your POS terminal allows you to select PLU items/functions/auto-keys from a menu. For example, if you want to enter the function from a menu, touch the corresponding menu key to display the menu and touch the function key.
<Example>
PLU menu: PLU menu01 Touch the [PLU_MENU01] key, the following window is displayed.
Menu title
Select the required item from the menu window.
Function menu: Function menu03 Touch the [FUNC_MENU03] key, the following window is displayed.
Menu title
Select the required function key from the menu window.
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Starting Cash Memory Entry
If you enter the amount of currency for the starting amount in the drawer before entry operations, you can separate that amount from the sales amount when reports are generated. Your POS terminal can be programmed to enforce the entry of starting cash into memory.
1) Touch the [OPXZ] mode to display the SCM job menu screen.
2) Touch the [SCM+] or [SCM-] key to open the drawer and to display the SCM entry window.
Select the money type by touching item or using the [ENTER] key.
Enter quantities of money and touch the [ENTER] key.
To terminate the entry, touch the [ENTER] key at the last line.
To void an incorrect entry, select the money type and enter correct quantities and touch the [ENTER] key.
To print the SCM data, touch the [CONTINUE] key.
To cancel the SCM function, touch the [CANCEL] key.
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