Simply Better Living
Wi-Fi CONNECT GUIDE
Convection Microwave Drawer™ Oven
MODEL SMD2499FS
WI-FI CONNECT GUIDE
Convection Microwave Drawer™ Oven
Now, You Can Control Your Convection Microwave Drawer™ Oven
From Your Mobile Device!
SMD2499FS
Manual Cook
Send cooking
instructions to your
convection
microwave oven
from your mobile
device.
Convection
Smart Cook
Take the guesswork
out of cooking with
easier access to
Sensor/Non-Sensor
Cook and Defrost
menu items.
Save Your Favorites
Easy access to up
to 30 of your go-to
menu items plus the
ability to customize
the name manual
favorite recipes.
SHARP ELECTRONICS CORPORATION
Sharp Spotlight
Keep up-to-date on
fun recipes, ideas,
and lifestyle tips with
live access to Sharp’s
Simply Better Living
community.
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WI-FI CONNECT GUIDE
SMD2499FS
Convection Microwave Drawer™ Oven
HOW TO ACTIVATE EASY WAVE OPEN FUNCTION
Location of Easy Wave Open Sensor
Note: Easy Wave Open is OFF by default when plugged in.
EASY WAVE OPEN ON
• Hold on the control panel for 3 seconds. Once enabled,
the white light on the center of the panel will illuminate and the
display will show .
• To use the Easy Wave Open function, simply wave your hand
twice in front of the sensor in consecutive motions. This can be
up and down or side to side motions.
EASY WAVE OPEN OFF
• Hold on the control panel for 3 seconds. Once disabled, the white light on the
center of the panel will turn o and the display will show .
• When Control Lock is activated, the Easy Wave Open Function is o.
EASY WAVE OPEN ON
EASY WAVE OPEN OFF
HOW TO CONNECT AND PAIR YOUR APPLIANCE TO THE SHARP KITCHEN APP
Scan this QR code or visit http://www.sharpusa.com/Support.aspx and
search for SMD2499FS on how to connect and pair your appliance to
the Sharp Kitchen App.
1. GETTING STARTED
• Download the Sharp Kitchen App on the App Store® or Google Play.
• Launch the Sharp Kitchen App and sign in or create a Sharp account.
*If you already have a Sharp account, enter credentials and select [SIGN IN].
If you do not have a Sharp account, select [CREATE ACCOUNT] and follow the on-screen
instructions. A verication email will be sent to your registered email address. Please verify email
within 24 hours, otherwise account registration will need to be restarted.
SHARP ELECTRONICS CORPORATION
3
WI-FI CONNECT GUIDE
SMD2499FS
Convection Microwave Drawer™ Oven
2. BEFORE YOU BEGIN
• Plug in and power on Convection Microwave Drawer™ Oven
• Ensure your mobile device is connected to a 2.4 GHz Wi-Fi network and disable
Auto-Reconnect / Auto-Join for any other home networks previously setup on your device.
• Ensure that your chosen Wi-Fi network has a good signal strength in the area where you install
your Convection Microwave Drawer™ Oven.
• Please have your home network Wi-Fi name (SSID) and password readily available.
3. PAIRING YOUR APPLIANCE
• Launch the Sharp Kitchen app and sign in. Follow instructions below to connect your
Convection Microwave Drawer™ Oven to the Internet, then pair your app to your appliance.
IN THE APP
• If you are pairing your Convection Microwave Drawer™ Oven for the rst time select [Pair a New Oven] on
your mobile device.
Note: Please turn on Remote Start before pairing your oven.
Press [TIMER/SETTINGS] 3 times and then press [START/+30 SEC] key.
• Aer completing the following tasks select [GET STARTED] on your mobile device.
Android
• Press [ALLOW] to
continue pairing.
™
SHARP ELECTRONICS CORPORATION
4
Convection Microwave Drawer™ Oven
• Press and hold the “0” (zero) pad for 3 seconds until you hear a
beep. The oven will display .
ING WIFI WIFI ON INNOW AP MODE
. . .
TOUCH ENABL- ING WIFI ENABL-
WI-FI CONNECT GUIDE
SMD2499FS
IN THE APPON YOUR OVEN
• Then press [NEXT].
Please enter your:
• Home Network Name (SSID)
• Home Network Password
(SSID Password)
• Then press [NEXT].
IN THE APP
• Go to the Wi-Fi Settings on your
mobile device.
• Click AP-SHARP-XX on your mobile
devices Wi-Fi Setting.
Please wait until the Wi-Fi symbol
displays on the mobile device’s status
bar before returning to the app.
• Then press [NEXT].
Wait until you see
CONNEC- TION SUCCESS -FULL
on the oven’s display. The
solid blue Wi-Fi
light will turn on.
• Then press [NEXT].
SHARP ELECTRONICS CORPORATION
5
WI-FI CONNECT GUIDE
SMD2499FS
Convection Microwave Drawer™ Oven
ON YOUR OVEN
• Aer your oven is successfully paired press [START] button to
display a One-Time-Password (OTP).
IN THE APP
• Enter the One-TimePassword displayed
on the oven and
press [NEXT].
ON YOUR OVEN
• On the oven press [STOP/CLEAR] button to clear the
One-Time-Password.
IN THE APP
• Then press [DONE] to
complete pairing.
SHARP ELECTRONICS CORPORATION
6
TROUBLESHOOTING
WI-FI CONNECT GUIDE
SMD2499FS
Convection Microwave Drawer™ Oven
My app is not compatible with my device.
I tried pairing my oven and it displayed
“WI-FI OFF. TOUCH CLEAR.”
I cannot connect my device to the oven.
My app is displaying a “Network Error!” Message
My oven’s Wi-Fi Network is not found by
my device.
Incorrect entry of OTP (One-Time-Password)
Please make sure your mobile device is updated to
the latest soware available.
Go back to initial pairing screen and select “Pair a
New Oven” not “Add an Additional Device.”
Double check that you entered your home
network’s SSID and password correctly.
Remember both are case sensitive.
Your mobile device has to be on the same home
wireless network as the oven when pairing.
Please make sure your wireless network is working
and your Internet connection is active.
Make sure your oven is in AP Mode. Press and hold
‘0’ (zero) for three second until you hear a beep.
Please check that the OTP (One-Time-Password)
displayed on the oven matches the OTP entered
in the app.
Connection Failed displayed on oven
display panel.
I have successfully paired but cannot open
my microwave drawer oven.
Ensure Wi-Fi signal strength is strong and router is
located near the oven.
Enable Remote Start by pressing [TIMER/SETTINGS]
button 3 times and then press [START/+30 SEC].
STILL NEED ASSISTANCE?
EMAIL
Available 24/7
US: sharpusa.com
See the Contact Us section on our website U.S. | www.sharpusa.com/support Contact a Sharp Advisor on the phone
CHAT ONLINE
Mon-Fri: 7am-7pm CST
Sat-Sun: 9am-7pm CST
CALL US
US 800-BE-SHARP
800-237-4277
Mon-Fri: 7am-7pm CST
Sat-Sun: 9am-7pm CST
SHARP ELECTRONICS CORPORATION
7
Simply Better Living
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