Sharp MX-M364N, MX-M464N, MX-M564N Owner's Manual

COPIER

PRINTER

FACSIMILE

SCANNER / INTERNET FAX

DOCUMENT FILING

TROUBLESHOOTING

BEFORE USING THE MACHINE

SYSTEM SETTINGS

About Operation Guide

MAKE A COPY PRINT A DOCUMENT SEND A FAX

SCAN AN IMAGE /

SEND AN INTERNET FAX

SAVE A JOB AND

REUSE IT LATER

MAINTAIN

THE MACHINE

Search based on
what you want to do

Search based on
what you want to do

Search using the
table of contents

Search using the
table of contents

OPERATION GUIDE

MAKE A COPY

Conserve

Reduce copy

mistakes

Make a copy of this

type of original

Make a copy on

this type of paper

Add the date or

page numbers

Assemble output

into a pamphlet

2010/04/04

Other convenient functions

Conserve

Copy on both sides of the
paper

Copy multiple pages on
one side of one sheet of
paper

Copy on the front and back
of a card

Reduce copy mistakes

Print one set of copies for
proofing

Check the number of
scanned pages before
making copies

Make a copy of this type of original

More original pages than
can be loaded at once

Mixed-size originals

Bulky original (shadows
appear at edges)

Bound original such as a
book (one page at a time)

Book or pamphlet (make
facing page copies)

Make a copy on this type of paper

Envelopes and other
special media

11" x 17" paper

Tab Paper

Transparency film

2010/04/04

Add the date

Add a stamp

Add the page number

Add text

Add the date or page numbers

9

10

11

ABCDEFG

Assemble output into a pamphlet

Create a stapled pamphlet

Staple output

Create a blank margin for
punching

Punch holes in output

Fold output in half

Other convenient functions

Functions used for specific purposes

 Make a copy of arranged photos
 Create a large poster
 Make a mirror-image copy
 Copy onto the center of the paper
 Make a negative copy

Convenient functions

 Use two machines simultaneously
 Give priority to a copy job
 Check the status of a reserved job
 Insert covers/inserts in copy output
 Copy a thin original

PRINT A DOCUMENT

Conserve

Print without a

computer

Print attractive

output

Assemble output

into a pamphlet

Print on this type

of paper

Add text or an

image

Other convenient functions

Conserve

Print on both sides of the
paper

Print multiple pages on one
side of the paper

FTP

Print a file on an FTP

Print a file in a USB
memory device

Print a file in a network
folder

Print a file stored in the
machine

Print without a computer

Print attractive output

Print matching the size of
the paper

Adjust the brightness and
contrast

Bring out faint text and
lines

Assemble output into a pamphlet

Create a stapled pamphlet

Staple output

Create a blank margin for
punching

Punch holes in output

Print specific pages on the
front side of the paper

Print on this type of paper

Envelopes

Tab Paper

Transparency film

Print specific pages on
different paper

Rotate the image 180
degrees

Add text or an image

Add a watermark to print
data

Overlay an image on the
print data

Overlay a fixed form on the
print data

Other convenient functions

Correct the size or orientation of the print data

 Enlarge or reduce the print image
 Print a mirror-image

Security is important

 Print confidentially
 Print an encrypted PDF file

Functions used for specific purposes

 Print an "invoice copy"
 Create a large poster

Convenient functions

 Give priority to a print job
 Use two machines simultaneously
 Store frequently used print settings
 Store a print job
 Print and fold the output

SEND A FAX

Conserve

Send this type of

document

Prevent transmission to

the wrong destination

Send a clear

document

Save trouble

Security is

important

Other convenient functions

Conserve

Send when the rate is
lowest

Check received data before
printing

Send two original pages as
a single page

Relay a transmission
through a branch office

Send this type of document

Bulky original (shadows
appear at edges)

Bound original such as a
book (one page at a time)

More original pages than
can be loaded at once

Mixed-size originals

Original printed on both
sides

ID card or other card

Prevent transmission to the wrong destination

Check the destination once
more before sending

Check the result of
transmission

Check the log of previous
transmissions

Stamp scanned original
pages

Send a clear document

Adjust the exposure

Adjust the image quality

Specify the size before
sending

Send without shadows at
the edges

12 3

Store frequently used
settings

Send to multiple
destinations

View the transmission log

XXXX-6789
XXXX-9874

XXXX-4567
XXXX-5432

XXXX-9999

Easily specify an address
(search number)

Bound original such as a
book (one page at a time)

XXXX-6789
XXXX-9874
XXXX-4567
XXXX-5432
XXXX-9999

Save trouble

Security is important

Check the destination once
more before sending

Send confidentially

Print protected reception
data

Initiate reception of a
document from a sending
machine

Send a document at the
other machine's request

Other convenient functions

Convenient management functions

 Forward a received fax to a network address
 Print a list of addresses

Convenient functions

 Send a thin original
 Select a transmission destination from a global address book
 Give priority to a transmission
 Use an extension phone

SCAN AN IMAGE / SEND AN INTERNET FAX

Send a clear

image

Send this type of

document

Prevent transmission to

the wrong destination

Send a smaller

file

Save trouble

Scan from my

computer

Other convenient functions

Send a clear image

Adjust the contrast or
image quality

Adjust the resolution
before sending

Send without shadows at
the edges

Suppress the background of
a transmitted document

Send this type of document

Bulky original (shadows
appear at edges)

Bound original such as a
book (one page at a time)

More original pages than
can be loaded at once

Mixed-size originals

Original printed on both
sides

Original with background

Prevent transmission to the wrong destination

Check the result of
transmission

Check the log of previous
transmissions

Stamp scanned original
pages

Send a smaller file

Send at low resolution

Compress a file before
sending

Reduce an image before
sending

Send an image in black &
white

Send two original pages as
a single page

ID or other card

12 3

Store frequently used
settings

Send to multiple
destinations

o

c

o

c

o

View the transmission log

[e-mail].c
[e-mail].

[e-mail].c
[e-mail].

[e-mail].e

Easily specify an address
(search number)

Send an Internet fax from a
computer

Bound original such as a
book (one page at a time)

[e-mail].c
[e-mail].
[e-mail].c
[e-mail].
[e-mail].c

Save trouble

Other convenient functions

Convenient management functions

 Forward a received fax to a network address
 Print a list of transmission destinations

Convenient functions

 Scan a thin original
 Select a transmission destination from a global address book
 Send at a specified time
 Give priority to a transmission
 Send in USB memory mode

SAVE A JOB AND REUSE IT LATER

Search for a file

Organize my files

Save an important

document

Print a batch of

files

abc

Search for a file using a
keyword

Search by checking the
contents of files

Search for a file

Organize my files

Delete a file

Delete all files

Periodically delete files

Change the folder

MAINTAIN THE MACHINE

Clean the

machine

Replace a toner

cartridge

Replace the

staple cartridge

Replace the

stamp cartridge

Replace the toner

collection container

Dispose of punch

waste

Clean the machine

Clean the document glass and
automatic document feeder

Clean the original feed
roller

Clean the bypass feed
roller

ABOUT OPERATION GUIDE

1

2

3

4

5

Return to top page ( )

Return to previously displayed page ( )

Menu page Table of

contents page

Body page

Search based on what you

want to do

Search using the table of

contents

There are two ways to search for a topic in this guide: you can use an "I want to..." menu, or you can use a regular table
of contents.
The following explanation assumes that Adobe Reader 8.0 is being used (Some buttons do not appear in the default
state.).

i

HOW TO USE THIS MANUAL

(1) (2) (3) (4)

(5)

(6)

Click a button below to move to the page that you wish to view.

(1) Return to top page button

If an operation does not proceed as expected, click this
button to start over again.

(2) Back one page button

Displays the previous page.

(3) Forward one page button

Displays the next page.

(4) Return to previously displayed page button

Displays the page that was displayed before the current
page.

• If a button does not appear, refer to Adobe Reader Help to display the button.

• Caution when printing

If all pages are printed, the menu pages of the "I want to..." menu will also be printed. To print only the pages that contain
the explanation of a function, specify a page range.

(5) Adobe Reader Help button

Opens Adobe Reader Help.

(6) Contents button

Displays the contents of each chapter.
For example, if the current page is a page in the body of
the printer chapter, this button shows the contents of the
printer chapter.

ii

MANUALS PROVIDED WITH THE MACHINE

1. BEFORE USING THE MACHINE

This chapter provides information, such as basic operation procedures, how to load paper, and
machine maintenance.

2. COPIER

This chapter provides detailed explanations of the procedures for using the copy function.

3. PRINTER

This chapter provides detailed explanations of the procedures for using the print function.

4. FACSIMILE

This chapter provides detailed explanations of the procedures for using the fax function.

5. SCANNER / INTERNET FAX

This chapter provides detailed explanations of the procedures for using the scanner function and
the Internet fax function.

6. DOCUMENT FILING

This chapter provides detailed explanations of the procedures for using the document filing
function. The document filing function allows you to save the document data of a copy or fax job,
or the data of a print job, as a file on the machine's hard drive. The file can be called up as
needed.

7. SYSTEM SETTINGS

This chapter explains the "System Settings", which are used to configure a variety of parameters
to suit the aims and the needs of your workplace. Current settings can be displayed or printed out
from the "System Settings".

8. TROUBLESHOOTING

This chapter explains how to remove paper misfeeds and provides answers to frequently asked
questions regarding the operation of the machine in each mode. Refer to this manual when you
have difficulty using the machine.

Operation manuals in PDF format (this manual)

The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To
view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals
is explained in "How to read the Operation Guide" in the Quick Start Guide.

Printed manual

Manual name Contents

Quick Start Guide

This manual contains instructions for using the machine safely, describes preparations that must be
made before using the machine, and lists the specifications of the machine and its peripheral devices.

iii

ABOUT OPERATION MANUAL

Warning This alerts you to a situation where there is a risk of human death or injury.

Caution This alerts you to a situation where there is a risk of human injury or property damage.

This manual explains how to use the MX-M364N/MX-M464N/MX-M564N digital multifunctional system.

Please note

• For information on installing the drivers and software cited in this manual, please refer to the Software Setup Guide.

• For information on your operating system, please refer to your operating system manual or the online Help function.

®

• The explanations of screens and procedures in a Windows environment are primarily for Windows 7
depending on the version of the operating system or the software application.

• The explanations of screens and procedures in a Macintosh environment are based on Mac OS X v10.4 in the case of Mac OS
X. The screens may vary depending on the version of the operating system or the software application.

• Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".

• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please
contact your dealer or nearest SHARP Service Department.

• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
is discovered, please contact your dealer or nearest SHARP Service Department.

• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due
to use of the product.

Warning

• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as
allowed under copyright laws.

• All information in this manual is subject to change without notice.

. The screens may vary

Illustrations and the operation panel and touch panel shown in this manual

The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a right tray and paper drawer are installed on the machine.
For some functions and procedures, the explanations assume that devices other than the above are installed.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine
due to product improvements and modifications.

Icons used in the manuals

The icons in the manuals indicate the following types of information:

This alerts you to a situation where
there is a risk of machine damage or
failure.

This provides a supplemental
explanation of a function or procedure.

This explains how to cancel or correct
an operation.

This indicates the name of a system setting and provides a brief
explanation of the setting.

When "System Settings:" appears:

A general setting is explained.

When "System Settings (Administrator):" appears:

A setting that can only be configured by an administrator is
explained.

iv

CHAPTER 1
BEFORE USING THE MACHINE

This chapter provides information, such as basic operation procedures, how to load paper, and machine maintenance.

BEFORE USING THE MACHINE

PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . 1-3

• EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

• INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

• AUTOMATIC DOCUMENT FEEDER AND

DOCUMENT GLASS . . . . . . . . . . . . . . . . . . . . . 1-6

• SIDE AND BACK . . . . . . . . . . . . . . . . . . . . . . . . 1-7

• OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . 1-8

TOUCH PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

• STATUS DISPLAY . . . . . . . . . . . . . . . . . . . . . . 1-12

• SYSTEM BAR . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

TURNING THE POWER ON AND OFF . . . . . . . . . 1-15

• ENERGY SAVE FUNCTIONS . . . . . . . . . . . . . 1-16

• [POWER SAVE] KEY . . . . . . . . . . . . . . . . . . . . 1-16

USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . 1-17

• AUTHENTICATION BY USER NUMBER. . . . . 1-17

• AUTHENTICATION BY LOGIN NAME /

PASSWORD. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

HOME SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

REMOTE OPERATION OF THE MACHINE. . . . . . 1-23

ITEMS RECORDED IN THE JOB LOG . . . . . . . . . 1-24

LOADING PAPER

IMPORTANT POINTS ABOUT PAPER . . . . . . . . . 1-27

• NAMES AND LOCATIONS OF TRAYS . . . . . . 1-27

• THE MEANING OF "R" IN PAPER SIZES . . . . 1-27

• USEABLE PAPER . . . . . . . . . . . . . . . . . . . . . . 1-28

TRAY SETTINGS FOR TRAY 1 TO 4 . . . . . . . . . . 1-30

• LOADING PAPER AND CHANGING THE

PAPER SIZE . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

TRAY SETTINGS FOR TRAY 3 TO 4

(Stand/500&2000 Sheet Paper Drawer) . . . . . . . . 1-32

• LOADING PAPER IN PAPER TRAY 3 -

TRAY 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32

• CHANGING THE PAPER SIZE IN PAPER

TRAY 3 - TRAY 4 . . . . . . . . . . . . . . . . . . . . . . . 1-33

LOADING PAPER IN THE BYPASS TRAY . . . . . . 1-37

• IMPORTANT POINTS WHEN USING THE

BYPASS TRAY. . . . . . . . . . . . . . . . . . . . . . . . . 1-38

ORIGINALS

PLACING THE ORIGINAL . . . . . . . . . . . . . . . . . . . 1-41

• PLACING ORIGINALS IN THE

AUTOMATIC DOCUMENT FEEDER . . . . . . . . 1-41

• PLACING THE ORIGINAL ON THE

DOCUMENT GLASS . . . . . . . . . . . . . . . . . . . . 1-43

PERIPHERAL DEVICES

PERIPHERAL DEVICES . . . . . . . . . . . . . . . . . . . . 1-45

FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47

• PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . 1-47

• SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47

• FINISHER MAINTENANCE . . . . . . . . . . . . . . . 1-48

FINISHER (LARGE STACKER) . . . . . . . . . . . . . . . 1-50

• PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . 1-50

• SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50

• FINISHER (LARGE STACKER)

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . 1-51

SADDLE STITCH FINISHER . . . . . . . . . . . . . . . . . 1-53

• PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . 1-53

• SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-53

• SADDLE STITCH FINISHER

MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . 1-54

SADDLE STITCH FINISHER (LARGE

STACKER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-57

• PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . 1-57

• SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-58

• SADDLE STITCH FINISHER (LARGE

STACKER) MAINTENANCE . . . . . . . . . . . . . . 1-58

PUNCH MODULE . . . . . . . . . . . . . . . . . . . . . . . . . . 1-62

• DISCARDING PUNCH WASTE . . . . . . . . . . . . 1-62

SHARP OSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-67

• APPLICATION COMMUNICATION

MODULE (MX-AMX2) . . . . . . . . . . . . . . . . . . . 1-67

• EXTERNAL ACCOUNT MODULE

(MX-AMX3). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-68

1-1

MAINTENANCE

REGULAR MAINTENANCE . . . . . . . . . . . . . . . . . . 1-70

• CLEANING THE DOCUMENT GLASS
AND AUTOMATIC DOCUMENT FEEDER . . . 1-70

• CLEANING THE MAIN CHARGER OF

THE PHOTOCONDUCTIVE DRUM . . . . . . . . . 1-72

• CLEANING THE BYPASS FEED ROLLER . . . 1-74

• CLEANING THE ORIGINAL FEED

ROLLER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74

REPLACING THE TONER CARTRIDGE . . . . . . . . 1-75

REPLACING THE TONER COLLECTION

CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-77

REPLACING THE STAMP CARTRIDGE . . . . . . . . 1-79

ENTERING TEXT

FUNCTIONS OF THE MAIN KEYS . . . . . . . . . . . . 1-80

• KEYBOARD . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-81

BEFORE USING THE MACHINE

1-2

BEFORE USING THE MACHINE

Contents

(7)

(6)

(5)

(4)

(1)

(3)

(2)

(8)

(9)

BEFORE USING THE MACHINE

This section provides basic information about the machine. Please read this chapter before using the machine.

PART NAMES AND FUNCTIONS

EXTERIOR

(1) Automatic document feeder

This automatically feeds and scans multiple originals. Both
sides of 2-sided originals can be automatically scanned.

+ PLACING THE ORIGINAL (page 1-41)

(2) Keyborad

Use this as a substitute for the soft keyboard displayed on
the touch panel. When not being used, it can be stored
under the operation panel.

*

+ KEYBOARD (page 1-81)

(3) Output tray (center tray)

Output is delivered to this tray.

(4) Punch module

This is used to punch holes in output. Requires a saddle
stitch finisher, saddle stitch finisher (large stacker), or
finisher (large stacker).

*

*

+ PUNCH MODULE (page 1-62)

* Peripheral device.

(5) Saddle stitch finisher (large stacker)

This staples and folds paper. A punch module can also
be installed to punch holes in output paper.

+ SADDLE STITCH FINISHER (LARGE STACKER)

(page 1-57)

(6) Tray 1

This holds paper.

+ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)

(7) Tray 2 (when a paper drawer is installed)*

This holds paper.

+ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)

(8) Tray 3 (when a paper drawer is installed)*

This holds paper.

+ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)

(9) Tray 4 (when a paper drawer is installed)*

This holds paper.

+ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)

1-3

*

BEFORE USING THE MACHINE

Contents

(16)

(13)

(12)(10) (14)(11)

(15)

(18) (19)(17) (21)(20)

(10) Finisher (large stacker)*

This staples paper. A punch module can also be installed
to punch holes in output paper.

+ FINISHER (LARGE STACKER) (page 1-50)

(11) Front cover

Open this cover to switch the main power switch to "On"
or "Off" or to replace a toner cartridge.

+ TURNING THE POWER ON AND OFF (page 1-15)
+ REPLACING THE TONER CARTRIDGE (page 1-75)

(12) Paper pass unit*

This unit sends printed paper to the finisher (large
stacker), saddle stitch finisher or saddle stitch finisher
(large stacker), or functions as a relay between the
machine and the finisher (large stacker), saddle stitch
finisher or saddle stitch finisher (large stacker).

(13) Operation panel

This is used to select functions and enter the number of copies.

+ OPERATION PANEL (page 1-8)

(14) USB connector (A type)

Supports USB 2.0 (Hi-Speed).
This is used to connect a USB device such as USB
memory to the machine.
For the USB cable, use a shielded cable.

(15) Exit tray unit (right tray)*

When installed, output can be delivered to this tray.
By setting originals received via fax or Internet fax to be
output into this tray, you can separate them from paper
output from copying.

(16) Finisher*

This can be used to staple output. A punch module can
also be installed to punch holes in output.

+ FINISHER (page 1-47)

(17) Saddle stitch finisher

This staples and folds paper. A punch module can also
be installed to punch holes in output paper.

*

+ SADDLE STITCH FINISHER (page 1-53)

(18) Tray 2 (when a stand/500&2000 sheet paper drawer is

installed)*

This holds paper.

+ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)

(19) Tray 3 (when a stand/500&2000 sheet paper drawer is

installed)*

This holds paper.

+ TRAY SETTINGS FOR TRAY 3 TO 4

(20) Tray 4 (when a stand/500&2000 sheet paper drawer is

installed)*

This holds paper.

(Stand/500&2000 Sheet Paper Drawer) (page 1-32)

+ TRAY SETTINGS FOR TRAY 3 TO 4

(Stand/500&2000 Sheet Paper Drawer) (page 1-32)

(21) Tray 5(when a large capacity tray is installed)*

Store paper in this tray.

+ TRAY SETTINGS OF TRAY 5 (LARGE CAPACITY

TRAY) (page 1-35)

* Peripheral device.

1-4

Contents

INTERIOR

(1)

(6)

(2)

(3)

(4)

(5)

(13)(12)(11)(10)(9)(8)(7)

BEFORE USING THE MACHINE

(1) Toner cartridges

This cartridge contains toner.
When the toner in a cartridge runs out, replace with new
one.

+

REPLACING THE TONER CARTRIDGE (page 1-75)

(2) Fusing unit

Heat is applied here to fuse the transferred image onto
the paper.

Caution

The fusing unit is hot. Take care not to burn yourself
when removing a paper misfeed.

(3) Photoconductive drum

Images are formed on the photoconductive drum.

Do not touch or damage the photoconductive drum.
This may cause a defective image.

(4) Right side cover

Open this cover to remove a misfeed.

(5) Paper reversing section cover

This is used when 2-sided printing is performed. Open
this cover to remove a paper misfeed.

(6) Bypass tray

Use this tray to feed paper manually.
When loading a large sheet of paper, be sure to pull out

the bypass tray extension.

+

LOADING PAPER IN THE BYPASS TRAY (page 1-37)

(7) Main power switch

This is used to power on the machine.
When using the fax or Internet fax functions, keep this
switch in the "on" position.

+ TURNING THE POWER ON AND OFF (page 1-15)

(8) Toner collection container

This collects excess toner that remains after printing.

+ REPLACING THE TONER COLLECTION

CONTAINER (page 1-77)

Your service technician will collect the toner collection
container.

(9) Toner collection container release lever

Move this lever when you need to release the toner
collection container lock to replace the toner collection
container or clean the laser unit.

+ REPLACING THE TONER COLLECTION

CONTAINER (page 1-77)

(10) Handle

Pull this out and grasp it when moving the machine.

(11) Right cover of paper drawer

(when a paper drawer is installed)

Open this to remove a paper misfeed in tray 2, tray 3 or
tray 4.

(12) Paper tray right side cover

Open this to remove a paper misfeed in tray 1.

(13) Right side cover release lever

To remove a paper misfeed, pull and hold this lever up to
open the right side cover.

1-5

BEFORE USING THE MACHINE

Contents

AUTOMATIC DOCUMENT FEEDER AND DOCUMENT
GLASS

(2)

(3) (4) (5) (6) (7)(1)

(8)

(1) Paper feed roller

This roller rotates to automatically feed the original.

(2) Document feeding area cover

Open this cover to remove an original misfeed or clean
the paper feed roller.

(3) Original guides

These help ensure that the original is scanned correctly.
Adjust the guides to the width of the original.

+ PLACING THE ORIGINAL (page 1-41)

(4) Document feeder tray

Place originals in this tray. 1-sided originals must be
placed face up.

+ PLACING THE ORIGINAL (page 1-41)

(5) Original exit tray

Originals are delivered to this tray after scanning.

(6) Scanning area

Originals placed in the document feeder tray are scanned
here.

+ REGULAR MAINTENANCE (page 1-70)

(7) Original size detector

This detects the size of an original placed on the
document glass.

+ PLACING THE ORIGINAL ON THE DOCUMENT

GLASS (page 1-43)

(8) Document glass

Use this to scan a book or other thick original that cannot
be fed through the automatic document feeder.

+ PLACING THE ORIGINAL ON THE DOCUMENT

GLASS (page 1-43)

1-6

Contents

SIDE AND BACK

BEFORE USING THE MACHINE

(1)

(2)

(3)

(4)

(5)

(1) USB connector (A type)

Supports USB 2.0 (Hi-Speed).
This is used to connect a USB device such as USB
memory to the machine.

(2) USB connector (B type )

Supports USB 2.0 (Hi-Speed).
A computer can be connected to this connector to use
the machine as a printer.
For the USB cable, use a shielded cable.

(3) LAN connector

Connect the LAN cable to this connector when the
machine is used on a network.
For the LAN cable, use a shielded type cable.

(4) Service-only connector

Caution

This connector is for use only by service technicians.
Connecting a cable to this connector may cause the
machine to malfunction.

Important note for service technicians:
The cable connected to the service connector must be
less than 118" (3 m) in length.

When the fax expansion kit is installed

(6)
(7)

(6) Extension phone jack

When the fax function of the machine is used, an
extension phone can be connected to this jack.

(7) Telephone line jack

When the fax function of the machine is used, the
telephone line is connected to this jack.

(5) Power plug

1-7

Contents

OPERATION PANEL

(5)(4) (6)(3)(2)

(8)

(7)

(9)

(1)

BEFORE USING THE MACHINE

(1) Touch panel

Messages and keys appear in the touch panel display.
Touch the displayed keys to perform a variety of
operations. The [HOME] ( ), [JOB STATUS] ( ), and
[SYSTEM SETTINGS] ( ) keys are also available here.
When a key is touched, a beep sounds and the selected
item is highlighted. This provides confirmation as you
perform an operation.

+ TOUCH PANEL (page 1-10)

(2) [HOME] key ( )

Touch this key to display the home screen. Frequently
used settings can be registered in the home screen to
enable quick and easy operation of the machine.

+ HOME SCREEN (page 1-22)

(3) [JOB STATUS] key ( )

Touch this key to display the job status screen. The job
status screen is used to check information on jobs and to
cancel jobs.
For details, see the chapters for each of the functions in
this manual.

(4) PRINT mode indicators ( )

• READY indicator
Print jobs can be received when this indicator is lit.

• DATA indicator
This blinks while print data is being received and lights
steadily while printing is taking place.

(5) Numeric keys

These are used to enter the number of copies, fax
numbers, and other numerical values. These keys are
also used to enter numeric value settings (except for the
system settings).

(6) [CLEAR] key ( )

Press this key to return the number of copies to "0".

(7) [SYSTEM SETTINGS] key ( )

Touch this key to display the system settings menu
screen. The system settings are used to configure paper
tray settings, store addresses for transmission
operations, and adjust parameters to make the machine
easier to use.

(8) IMAGE SEND mode indicators ( )

• LINE indicator
This lights up during transmission or reception of a fax
or Internet fax. This also lights during transmission of
an image in scan mode.

• DATA indicator
This blinks when a received fax or Internet fax cannot
be printed because of a problem such as out of paper.
This lights up when there is a transmission job that has
not been sent.

(9) Stylus pen

This can be used to touch a key displayed on the touch
panel.

1-8

BEFORE USING THE MACHINE

Contents

(16) (17)(14) (15)

(10) (11) (12) (13)

(10) [STOP] key ( )

Press this key to stop a copy job or scanning of an
original.

(11) [START] key

Press this key to copy or scan an original in black and
white. This key is also used to send a fax in fax mode.

(12) Main power indicator

This lights up when the machine's main power switch is
in the "on" position.

+ TURNING THE POWER ON AND OFF (page 1-15)

(13) [POWER] key ( )

Use this key to turn the machine power on and off.

+ TURNING THE POWER ON AND OFF (page 1-15)

(14) [LOGOUT] key ( )

Press this key to log out after you have logged in and
used the machine. When using the fax function, this key
can also be pressed to send tone signals on a pulse dial
line.

+ USER AUTHENTICATION (page 1-17)

(15) [#/P] key ( )

When using the copy function, press this key to use a job
program. When using the fax function, this key can be
used when dialing.

(16) [CLEAR ALL] key ( )

Press this key to return to the initial operation state.
Use this key when you wish to cancel all settings that
have been selected and start operation from the initial
state.

(17) [POWER SAVE] key ( ) / indicator

Use this key to put the machine into auto power shut-off
mode to save energy.
The [POWER SAVE] key ( ) blinks when the machine
is in auto power shut-off mode.

+ [POWER SAVE] KEY (page 1-16)

1-9

BEFORE USING THE MACHINE

Contents

[JOB STATUS] key ( )

[HOME] key ( )

[SYSTEM SETTINGS] key ( )

Display

TOUCH PANEL

This section explains how to use the touch panel.
Messages and keys are displayed in the touch panel display to enable various operations to be performed.
The [JOB STATUS] ( ), [HOME] ( ), and [SYSTEM SETTINGS] ( ) keys are also available on the touch panel.

• To enter text, see "ENTERING TEXT" (page 1-80).

• Touch the [JOB STATUS] key ( ) to display the job status screen. For details, see the chapters for each of the
function in this manual.

• For details about the [HOME] key ( ), see "HOME SCREEN" (page 1-22).

• Touch the [SYSTEM SETTINGS] key ( ) to display the system settings menu screen. For information on the
screens and procedures for using the system settings, see "Common Operation Methods" (page 7-4) in "7. SYSTEM
SETTINGS".

When you operate the touch panel, do not accidentally touch areas in the touch panel that are not necessary for the intended
operations.
If touched, the machine may malfunction.

Using the touch panel display

Example 1

002 / 000

Beep
Tone

DOCUMENT
FILING

Waiting

Waiting

Waiting

1

1

Spool

Job Queue

Complete

Detail

Priority

Stop/Delete

(3)

(1)

(2)

COPY

Job status screen.

Print Job

Job Queue Sets / Progress Status

Copy1 020 / 001 Copying

Copy2

Computer01 002 / 000

3

4

0312345678 001 / 000

IMAGE SEND

Scan to Fax Job

(1) Mode select keys

Use these keys to switch between copy, image send, and document filing modes.

(2) Settings for each function are easily selected and canceled by touching the keys on the screen with your finger.

When an item is selected, a beep will sound and the item will be highlighted to confirm the selection.

(3) Keys that are grayed out cannot be selected.

If you touch a key that cannot be selected, a double beep will sound.

1-10

BEFORE USING THE MACHINE

Contents

Special Modes

OK

1/2

Margin Shift

Right Left Down Side 1

(0~1)
inch

1/2

Side 2

(0~1)
inch

OKCancel

(3) (4)(2)(1)

Special Modes

1

2

Card Shot

Multi Shot

OK

Dual Page

Copy

Tandem

Copy

Tab Copy

Transparency

Inserts

Erase

Job

Build

Book Copy

Covers/Inserts

Margin Shift

Pamphlet Copy

(1) (2)

Preview

Auto
8½x11
Plain

Auto

8½x11

OK

1

1

Function Review

Margin Shift

Erase

Shift:Right
Front:1/2inch/Back:1/2inch

Edge:1/2inch
Center:1/2inch

Covers/Inserts

Front:2-Sided/Back:Insert
Insertion A:10 Page/B:10 Page

2.

3.

4.

1.

8 x11R

8 x14

11x17

8 x11

1

/

2

1

/

2

1

/

2

8 x11

Plain

Special Modes

2-Sided Copy

Output

File

Quick File

Original

Paper Select

Exposure

Auto

Copy Ratio

1

/

2

100%

OK

Cancel

100

Enter value via the 10-key.

(25-400)

Copy Ratio

OK

Auto Image XY Zoom

200%

400%

300%

25%

50%

75%

350%

150%

100%

%

Zoom

100

2

2

Example 2

(1) If the initial state of a key in a screen is highlighted,

the key is selected. To change the selection, touch
one of the other keys to highlight that key.

(2) The keys can be used to increase or

decrease a value. To make a value change quickly,

keep your finger on the key.
(3) Touch this key to cancel a setting.
(4) Touch the [OK] key to enter and save a setting.

Example 4

Example 3

(1) Some items in the special modes screen are selected

by simply touching the key of the item.
To cancel a selected item, touch the highlighted key
once again so that it is no longer highlighted.

(2) When settings extend over multiple screens, touch

the key or the key to switch through the
screens.

When at least one special mode is selected, the

key appears in the base screen.

Example 5

Touch a numeric value display key to directly enter a

value with the numeric keys.

The touch panel (screen) shown in this manual is a descriptive image. The actual screen is slightly different.

System Settings (Administrator): Keys Touch Sound

This is used to adjust the volume of the beep that sounds when keys are touched. The key touch sound can also be turned
off.

The key can be touched to display a list of the
selected special modes.

Press the numeric keys to enter any numeric value
and then touch the [OK] key.

1-11

BEFORE USING THE MACHINE

Contents

STATUS DISPLAY

When the base screen of a mode appears, the right side of the touch panel shows the machine's status.
The information shown is explained below.

Example: Basic screen of copy mode

Copies in progress from tray 1.
Ready to scan for next copy job.

1

Auto

8½x11

/

1.

8 x11

2

1

/

2.

8 x11R

2

1

/

3.

8 x14

2

4.

11x17

Exposure

Auto

Copy Ratio

100%

Original

Interrupt

Plain

1

/

8 x11

2

Paper Select

Auto
8½x11
Plain

Special Modes

2-Sided Copy

Output

File

Quick File

Preview

Job Status

MFP Status

020/015

Copying

020/015

Waiting

020/015

Waiting

020/015

Waiting

(1)

Maintenance
Information

(2) (3)

Job Status

MFP Status

DC DC DC

(1) Display selection key

The status display can be switched between "Job Status"
and "MFP Status".
If the job status screen is displayed, the status display
automatically changes to "MFP Status".

(2) "Job Status" display

This shows the first 4 print jobs in the print queue (the job
in progress and jobs waiting to be printed). The type of
job, the set number of copies, the number of copies
completed, and the job status appear.
Jobs cannot be manipulated in this screen. Jobs can only
be manipulated in the job status screen.
For details, see the chapters for each of the functions in
this manual.

(3) "MFP Status" display

This shows machine system information.
"Maintenance Information"
This shows machine maintenance information by means
of codes.

1-12

Contents

SYSTEM BAR

Preview

MFP Status

020/015

Copying

020/015

Waiting

020/015

Waiting

020/015

Waiting

Auto
8½x11
Plain

Auto

8½x11

2.

3.

4.

1.

8 x11R

8 x14
11x17

8 x11

1

/

2

1

/

2

1

/

2

8 x11

Plain

Special Modes

2-Sided Copy

Output

File

Quick File

Original

Paper Select

Exposure

Auto

Copy Ratio

1

/

2

Tray1

100%

(1) (2)

(3)

The system bar appears at the bottom of the touch panel.
The items that appear in the system bar are explained below.

BEFORE USING THE MACHINE

(1) Job status display

The job in progress or reserved are indicated by icons.
The icons are as follows.

Print job Copy job

Scan to E-mail

Scan to FTP job

job

Scan to
Network Folder

Scan to
Desktop job

job

Fax
transmission

Fax reception
job

job

PC-Fax
transmission
job

Internet fax
transmission
job
(Including
Direct SMTP)

Internet Fax
reception job
(Including

PC-I-Fax
transmission
job

Direct SMTP)

Broadcast job*
Inbound routing

Scan to HDD
file print job

job

Tandem
copy/print job

Metadata send
job

When a base screen other than that of image send mode
appears, the number of the tray being used to feed paper
appears during paper feeding. The color appearing in the
job status display depends on the job status as indicated
in the table below.
The job status display can be touched to show the job
status screen.

Job status
display

Green

Yellow

Red

Machine Configuration

A print, scan or other job is being
executed normally.

The machine is warming up or on
standby, or a job is being canceled.

A paper misfeed or other error
condition has occurred.

Gray The machine has no jobs.

(2) Icon display

This icon appears when data is being sent or
received.

This icon appears when fax, scan, or
Internet fax data is stored in the machine's
memory. When data to be transmitted is
stored, appears. When received data is
stored, appears. When both data to be
transmitted and received data are stored,

appears.

* This appears in a multi-mode broadcast job.

This appears when a service technician has
activated simulation mode.

This appears when a USB memory or other
USB device is connected to the machine.

1-13

Contents

This appears when the data security kit is
being used.

The icon appears when the machine is
communicating with an external application.

When a wireless LAN USB adapter is
connected to the machine

•

: Connecting to the access point (Level 4)

•

: Connecting to the access point (Level 3)

•

: Connecting to the access point (Level 2)

•

: Connecting to the access point (Level 1)

•

: Not connected to an access point

•

: Waiting in ad-hoc mode

This appears when the IC card reader is not
securely connected.

(3) Brightness adjustment key

Touch this key to adjust the brightness of the touch
panel.
When touched, the following screen appears next to the
key.

BEFORE USING THE MACHINE

Touch the [+] key or the [-] key to adjust the brightness.
When finished, touch the brightness adjustment key
again to close the screen.

1-14

BEFORE USING THE MACHINE

Contents

"On" position

"Off" position

Main power indicator

[POWER] key

TURNING THE POWER ON AND OFF

The machine has two power switches. The main power switch is at the lower left after the front cover is opened. The
other power switch is the [POWER] key ( ) on the operation panel at the top right.

Main power switch

When the main power switch is switched on, the main
power indicator on the operation panel lights up.

Turning on the power

(1) Switch the main power switch to the "on"

position.

(2) Press the [POWER] key ( ) to turn on the

power.

[POWER] key

Turning off the power

(1) Press the [POWER] key ( ) to turn off the

power.

(2) Switch the main power switch to the "off"

position.

• If the main power indicator is blinking, press the [POWER] key ( ) after it becomes steadily lit.

• When turning off the main power switch, ensure that each of the lamps on the operation panel has been turned off.

• In the event that the main power is suddenly interrupted due to a power failure or other reason, turn the machine power
back on and then turn it off in the correct order. If the machine is left for a long time with the main power having been
turned off prior to the [POWER] key ( ), abnormal noises, degraded image quality, and other problems may result.
Switching off the main power switch or removing the power cord from the outlet while any of the indicators are lit or blinking
may damage the hard drive and cause data to be lost.

• Switch off both the [POWER] key ( ) and the main power switch and unplug the power cord if you suspect a machine
failure, if there is a bad thunderstorm nearby, or when you are moving the machine.

When using the fax or Internet fax function, always keep the main power switch in the "on" position.

Restarting the machine

In order for some settings to take effect, the machine must be restarted.
If a message in the touch panel prompts you to restart the machine, press the [POWER] key ( ) to turn off the power
and then press the key again to turn the power back on.

In some states of the machine, pressing the [POWER] key ( ) to restart will not make the settings take effect. In this case,
use the main power switch to switch the power off and then on.

1-15

BEFORE USING THE MACHINE

Contents

[POWER SAVE]
key / indicator

ENERGY SAVE FUNCTIONS

This product has the following energy save functions that help conserve natural resources and reduce environmental
pollution.

Eco Scan Setting

Non-print functions such as image sending and document filing function can be executed while the fusing unit is kept Off.

Power Management Setting

The power management setting includes preheat mode, auto power shut-off mode, and other functions that reduce
power consumption while in a waiting state.

Preheat Mode (Low power mode)

Preheat mode automatically lowers the temperature of the fusing unit and thereby reduces power consumption if the
machine remains in the standby state for the interval of time set in "Preheat Mode Setting" in the system settings
(administrator).
This keeps the fusing unit at a lower temperature and reduces power consumption while the machine is on standby.
The machine automatically wakes up and returns to normal operation when a print job is received, a key is pressed on
the operation panel, or an original is placed.

Auto power shut-off mode (Sleep mode)

Auto power shut-off mode automatically shuts off power to the display and the fusing unit if the machine remains in the
standby state for the interval of time set in "Auto Power Shut-Off Timer" in the system settings (administrator). This
mode provides the lowest level of power consumption. Considerably more power is saved than in preheat mode,
however, the wakeup time is longer. This mode can be disabled in the system settings (administrator).
The machine automatically wakes up and resumes normal operation when a print job is received or when the blinking
[POWER SAVE] key

() is pressed.

Power ON/OFF Schedule Setting

The power ON/OFF schedule setting is a function that sets the time to turn the machine on or off, helping reduce power
consumption per day or per week. Configure this setting from [Power ON/OFF Schedule Setting] in the Web page menu.

[POWER SAVE] KEY

Press the [POWER SAVE] key () to put the machine in auto power shut-off mode or wake it up from auto power
shut-off mode. The [POWER SAVE] key
shut-off mode.

When the [POWER SAVE]
key ( ) indicator is off in the
standby state

When the [POWER SAVE]
key ( ) indicator is blinking

() has an indicator that indicates whether or not the machine is in auto power

The machine is ready to be used.
If the [POWER SAVE] key ( ) is pressed when the indicator is off, the indicator will blink
and the machine will enter auto power shut-off mode after a brief interval.

The machine is in auto power shut-off mode.
If the [POWER SAVE] key ( ) is pressed when the indicator is blinking, the indicator will
turn off and the machine will return to the ready state after a brief interval.

1-16

BEFORE USING THE MACHINE

Contents

USER AUTHENTICATION

User authentication restricts the use of the machine to users that have been registered. The functions that each user is
allowed to use can be specified, allowing the machine to be customized to meet the needs of your workplace.
When the administrator of the machine has enabled user authentication, each user must log in to use the machine.
There are different types of user authentication, and each type has a different login method.
For more information, see the explanations of the login methods.

+ AUTHENTICATION BY USER NUMBER (see below)
+ AUTHENTICATION BY LOGIN NAME / PASSWORD (page 1-19)

AUTHENTICATION BY USER NUMBER

The following procedure is used to log in using a user number received from the administrator of the machine.

1

User Authentication

When controlled by user number

Enter your user number (5 to 8 digits)
with the numeric keys.

Each entered digit will be displayed as " ".

OK

Admin Login

1-17

BEFORE USING THE MACHINE

Contents

User Authentication

OK

Admin Login

Usage status: used/remaining pages
Black-white :

87,654,321/12,345,678

LOGOUT

Touch the [OK] key.

After the entered user number is authenticated, the user count
screen will appear briefly.

2

3

When page limits have been set in "Pages Limit Group List" in
the system settings (administrator), the number of pages
remaining will appear. (The remaining number of pages that the
user can use in each mode (copy, scan, etc.) appears.) The
amount of time that this screen appears can be changed using
"Message Time Setting" in the system settings (administrator).

When the user number is an 8-digit number, this step is not necessary. (Login takes place automatically after the user
number is entered.)

When you have finished using the
machine and are ready to log out, press
the [LOGOUT] key ( ).

• However, note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax
mode, as the key is used for fax number entry.

• If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto
Clear activates, logout takes place automatically. However, when PC Scan mode is used, logout does not take
place when the [LOGOUT] key ( ) is pressed and Auto Clear does not operate. Change to a different mode on
the machine and then log out.

If an incorrect user number is entered 3 times in a row...

If "A Warning when Login Fails" is enabled in the system settings (administrator), the machine will lock for 5 minutes if
an incorrect user number is entered 3 times in a row.
Verify the user number that you should use with the administrator of the machine.

The administrator can clear the locked state.
This is done from [User Control] and then [Default Settings] in the Web page menu.

1-18

BEFORE USING THE MACHINE

Contents

User Authentication

OK

Login Name

User Name

Password

Auth to:

Login Locally

User Authentication

OK

Login Name

User Name

Password

Auth to:

Login Locally

Device Account Mode User Selection

1

2

Back

User 0010

User 0008

User 0006

User 0004

User 0002

User 0009

User 0012User 0011

User 0007

User 0005

User 0003

User 0001

All

ABCD EFGH IJKL MNOP QRSTU VWXYZ etc.

Admin Login

Direct Entry

User

ABC

12 186

(B) (C)

(D)

(A)

AUTHENTICATION BY LOGIN NAME / PASSWORD

The following procedure is used to log in using a login name and password received from the administrator of the
machine or the administrator of the LDAP server.

When controlled by login name and password

(Different items will appear in the screen when LDAP authentication is used.)

Touch the [Login Name] key or the
key.

If the [Login Name] key is touched, a screen for selecting the
user name appears. Go to the next step.

1

If the key is touched, an area for entering a "Registration
No." appears [---].
Use the numeric keys to enter your registration number that
has been stored in "User List" in the system settings
(administrator). After entering the registration number, go to
step 3.

2

LDAP authentication can be used when the administrator of the server provides LDAP service on the LAN (local area
network).

Select the user name.

(A) [Direct Entry] key

Use this key if you have not been stored in "User List" in
the system settings (administrator) and are only using
LDAP authentication.
A text entry screen will appear. Enter your login name.

(B) User selection keys

Touch your user name that has been stored in "User List"
in the system settings (administrator).

(C) [Back] key

Touch this key to return to the login screen.

(D) Index tabs

All users appear on the [All] tab. Users are grouped on the
other tabs according to the search characters entered
when each user was stored.

1-19

Contents

3

User 0001

User Authentication

OK

Login Name

User Name

Password

Auth to:

Login Locally

BEFORE USING THE MACHINE

Touch the [Password] key.

A text entry screen for entering the password will appear.
Enter your password that is stored in "User List" in the system
settings (administrator).

If you are logging in to an LDAP server, enter the password that
is stored with your LDAP server login name.
Each entered character will be displayed as " ". When you
have finished entering the password, touch the [OK] key.
When authentication is by LDAP server and you have different
passwords stored in "User List" in the system settings
(administrator) and in the LDAP server, use the password
stored in the LDAP server.

• When an LDAP server has been stored, [Auth to:] can be changed.

• If you are logging in using a user selection key...
The LDAP server was stored when your user information was stored, and thus the LDAP server will appear as the
authentication server when you select your login name. Go to step 4.

• When logging in using the [Direct Entry] key...
Touch the [Auth to:] key.

User Authentication

OK

Login Name

User Name

Password

Auth to:

Direct Entry

Login Locally

Select the LDAP server and touch the [OK] key.

Authenticate to:

OK

Login Locally

Server 1

Server 2

Server 3

Server 4

Server 5

Server 6

Server 7

1-20

Contents

4

User 0001

Auth to:

User Authentication

OK

Login Name

User Name

Password

Login Locally

Usage status: used/remaining pages
Black-white :

87,654,321/12,345,678

LOGOUT

BEFORE USING THE MACHINE

Touch the [OK] key.

After the entered login name and password are authenticated,
the user count screen will appear briefly.

(Different items will appear in the screen when LDAP
authentication is used.)

5

• However, note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax
mode, as the key is used for fax number entry.

• If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto
Clear activates, logout takes place automatically. However, when PC Scan mode is used, logout does not take
place when the [LOGOUT] key ( ) is pressed and Auto Clear does not operate. Change to a different mode on
the machine and then log out.

When page limits have been set in "Pages Limit Group List" in
the system settings (administrator), the number of pages
remaining will appear. (The remaining number of pages that the
user can use in each mode (copy, scan, etc.) appears.) The
amount of time that this screen appears can be changed using
"Message Time Setting" in the system settings (administrator).

When you have finished using the
machine and are ready to log out, press
the [LOGOUT] key ( ).

If an incorrect login name or password is entered 3 times in a row...

If "A Warning when Login Fails" is enabled in the system settings (administrator), the machine will lock for 5 minutes if
an incorrect login name or password is entered 3 times in a row.
Verify the login name and password that you should use with the administrator of the machine.

• The administrator can clear the locked state.
This is done from [User Control] and then [Default Settings] in the Web page menu.

• When LDAP authentication is used, the [E-mail Address] key may appear, depending on the authentication method. If the
[E-mail Address] key appears in step 3, touch the key.
A text entry screen will appear. Enter your e-mail address.

OK

System Settings (Administrator): User List

This is used to store names of users of the machine. Detailed information such as the login name, user number, and password are
also stored. Ask the administrator of the machine for the information that you need to use the machine.

User Authentication

Login Name

User Name

E-mail Address

Password

Auth to:

User 0002

Server 2

1-21

BEFORE USING THE MACHINE

Contents

04/04/2013 11:40

My Menu

Total Count

Document Filing
Control

Address Control

Paper Tray Settings

IMAGE SEND

DOCUMENT
FILING

COPY

IMAGE SEND

DOCUMENT

FILING

COPY

My Menu

App 01 App 02 App 03 App 04

(3)(2)

(1) (1)

(6)(4)

(7)

(5)

1st screen 2nd screen

HOME SCREEN

When the [HOME] key () is touched on the touch panel, the home screen appears in the touch panel. Mode selection
keys appear in the home screen. These keys can be touched to open the base screen of each mode. The [My Menu]
key can be touched to display shortcuts to functions stored in "My Menu".

(1) Mode select keys

Use these keys to switch between copy, image send,
document filing and Sharp OSA modes. Key names and
images can be changed. (1st screen only)

(2) Background Image

Background image of the home screen. The background
image can be changed.

(3) [My Menu] key

Touch to go to your my menu screen. Key names and

(5) Title

This shows the title of the my menu screen.

(6) Shortcut key

A registered function appears as a shortcut key.
The key can be touched to select the registered function.

(7) User name

This shows the name of the logged in user.
The user name appears when user authentication is
enabled on the machine.

images can be changed.

(4) Application Keys

It is possible to display a combined total of eight Sharp
OSA application shortcuts and my menu shortcuts.

Shortcuts to functions can be registered as keys in the my menu screen. When a shortcut key is touched, the screen for
that function appears. Register frequently used functions in the my menu screen to quickly and conveniently access
those functions. When user authentication is used, the my menu screen of "Favorite Operation Group" can be displayed.

Use the Web page to configure the following settings:

• Changing the name of the home screen key, changing the image, storing an application key

• Storing keys that appear in the my menu screen.

• System Settings (Administrator): My Menu Settings
Registration is performed in [System Settings] - [Operation Settings] - [My Menu Settings] in the Web page menu.

• System Settings (Administrator): My Menu List
When user authentication is enabled, a my menu screen can be set for each "Favorite Operation Group List".
Registration is performed in "My Menu List" in [User Control] in the Web page menu.

1-22

BEFORE USING THE MACHINE

Contents

Operate the
machine using your
computer screen.

Your computer

Network

Operation panel

The machine

Operate the
machine using your
computer screen.

Operate the
machine using your
computer screen.

(2)(3)

REMOTE OPERATION OF THE MACHINE

The remote operation function allows you to operate the machine from your computer.
When this function is added, the same screen as the operation panel screen appears on your computer. This allows you
to operate the machine from your computer in the same way as if you were standing in front of the machine.

The remote operation function can only be used on one computer at a time.

How to use the remote operation function

Before using this function, set "Operational Authority" to "Allowed" in "Remote Software Operation" of "Remote
Operation Settings" in the system settings (administrator).

+ 7. SYSTEM SETTINGS "Remote Operation Settings" (page 7-67)

To use the remote operation function, the machine must be connected to a network and a VNC application must be
installed on your computer (recommended VNC software: RealVNC).
The procedure for using this function is as follows:

Example: RealVNC

Connect from the computer to the
machine.

(1) Start the VNC viewer

1

Follow the prompts on the operation panel of the machine to permit the
connection.

(2) Enter the IP address of the machine in the

"Server" entry box.

(3) Click the [OK] button.

2

When the machine is connected to the remote software, appears on the system bar of the machine's touch panel.
If you wish to disconnect, exit the remote software or touch .

Use the operation panel in the same way as you would on the machine. Note that a key cannot be held down to continuously
change a value being entered. For detailed procedures, see the chapters for each of the functions in this manual.

System Settings (Administrator): Remote Operation Settings

Set the operation authority for the remote operation function.

1-23

BEFORE USING THE MACHINE

Contents

ITEMS RECORDED IN THE JOB LOG

The machine records the jobs that are performed in the job log.
The main information that is recorded in the job log is described below.

• To make it easy to total the usage counts of differently configured machines, the items recorded in the job log are fixed,
regardless of what peripheral devices are installed or the objective of the recording.

• In some cases, job information may not be correctly recorded, such as when a power failure occurs during a job.

No. Item name Description

1 Main items Job ID The job ID is recorded.

Job IDs appear in the log as consecutive numbers up to a maximum
of 999999, after which the count resets to 1.

2 Job Mode

3 Computer Name

The job mode, such as copy or print.

The name of the computer that sent a print job.*

4 User Name The user name when the user authentication function is used.

5 Login Name The login name when the user authentication function is used.

6 Starting Date & Time The date and time the job was started.

7 Completing Date &

Time

8 Black & White Total

Count

9

10

11

12 Invalid Paper Count Indicates the invalid sheet count.

13 Main items Number of Reserved

14 Number of Completed

Full Color Total Count

Count according to size

Number of sheets
according to size

Sets

Sets

The date and time the job was completed.

For a send job, the number of transmitted black & white pages is
recorded.
number of pages is recorded.
For a scan to HDD job, the number of stored black & white pages is
recorded.

For a send job, the total number of transmitted full color pages is
recorded.
number of pages is recorded.
For a scan to HDD job, the number of stored full color pages is
recorded.

Counts by original/paper size in color mode and black & white mode.

Indicates the sheet count by paper type.

Number of specified sets or reserved destinations.

Number of completed sets or number of destinations to which
transmission was successfully completed.

When a broadcast transmission is summarized, the total

When a broadcast transmission is summarized, the total

15 Number of Reserved

Pages

16 Number of Completed

Pages

17 Result The result of a job.

18 Error Cause

Number of reserved original pages of a copy, print, scan job, or other
job.

Number of completed pages of a set.

When an error occurs during a job, the cause of the error.

1-24

BEFORE USING THE MACHINE

Contents

No. Item name Description

19

Print Job Related Item

20 Staple The status of stapling.

Output The output mode of a printed job.

21

22 Punch Count The punch count.

23 Printer Tone The tone used for a print job.

24 Image Send Related

Item

25 Sender Name Sender name of an image send job.

26 Sender Address Sender address of an image send job.

27 Transmission Type Transmission type of an image send job.

28 Administrative Serial

29 Broadcast number Broadcast number of an image send job.

30 Entry Order Reservation order for broadcast transmission of an image send job.

31 File Type File format of an image send job.

32 Compression

33 Communication Time Indicates the communication time of image send jobs.

34 Fax No. Indicates the stored sender's number.

Staple Count

Direct Address Address of an image send job.

Number

Mode/Compression
Ratio

The staple count.

Administrative serial number of an image send job.

For a serial polling job, this is used to correlate communication with
printing.

Compression mode and compression ratio of the file of an image
send job.

35 Sign In an e-mail transmission, whether or not an e-mail signature was

included.

36 Encrypt In an e-mail transmission, whether or not the message was

encrypted.

37 Document Filing

Related Item

38 Storing Mode Document filing storing mode.

39 File Name 2 File name of a file stored by document filing or retention print.*

40 Data Size [KB] File size.

41 Common Functionality Color Setting Color mode selected by user.

42 Special Modes Special modes selected when the job was executed.

43 File Name 2 Records the file names of print jobs.*

Document Filing Status of document filing.

1-25

BEFORE USING THE MACHINE

Contents

No. Item name Description

44 Detailed Items Original Size Size of scanned original.

For a document filing print job, the paper size of the file.

45 Original Type Original type (text, printed photo, etc.) set in the exposure settings

screen.

46 Paper Size For a print job, the paper size.

For a send job, the transmitted paper size.
For a Scan to HDD job, the paper size of the stored file.

47 Paper Type The paper type used for printing.

48 Paper Property:

Disable Duplex

Indicates that duplex was disabled in "Paper Type".

49 Paper Property: Fixed

Paper Side

50 Paper Property:

Disable Staple

51 Paper Property:

Disable Punch

52 Duplex Setup Indicates the duplex setting.

53 Resolution Indicates the scanning resolution.

54 Machine Item Model Name Indicates the model name of the machine.

55 Unit Serial Number Indicates the serial number of the machine.

56 Name Indicates the name of the machine that is set in the Web pages.

57 Machine Location Indicates the installation location of the machine that is set in the Web

*In some environments this is not recorded.

Indicates that fixed side was specified in "Paper Type".

Indicates that stapling was disabled in "Paper Type".

Indicates that punching was disabled in "Paper Type".

pages.

1-26

BEFORE USING THE MACHINE

Contents

Bypass tray

Tray 1

Tray 2*

1

Tray 3*

1

Tray 5*

3

*1 when a stand/500/2x500/3x500 sheet paper drawer

is installed.

*2 when a stand/500&2000 sheet paper drawer is

installed.

*3 when a large capacity tray is installed.

Tray 4*

1

Tray 4*

2

Tray 3*

2

8-½" x 11"R

(A4R)

8-½" x 11"

(

A4

)

LOADING PAPER

IMPORTANT POINTS ABOUT PAPER

This section provides information that you should know before loading paper in the paper trays.
Be sure to read this section before loading paper.

NAMES AND LOCATIONS OF TRAYS

The names of the trays are as follows.

THE MEANING OF "R" IN PAPER SIZES

Some original and paper sizes can be placed in either the vertical or the horizontal orientation. To differentiate between
vertical and horizontal orientations, paper sizes in the horizontal orientation will be followed by an "R" (for example,
8-1/2" x 11"R, A4R).
Sizes that can be placed only in the horizontal orientation (12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", A3W, A3, B4)
do not include the "R" in their size indication.

11" x 17"

(A3)

horizontal orientation

"R" is not appended.

Horizontal orientation

"R" is appended.

Vertical orientation

"R" is not appended.

1-27

Can be placed only in the

BEFORE USING THE MACHINE

Contents

USEABLE PAPER

Various types of paper are sold. This section explains what plain paper and what special media can be used with the
machine. For detailed information on the sizes and types of paper that can be loaded in each tray of the machine, see
the specifications in the Start Guide and "Paper Tray Settings" (page 7-13) in "7. SYSTEM SETTINGS".

Plain paper, special media

Plain paper that can be used

• SHARP standard plain paper (21 lbs. (80 g/m2)). For paper specifications, see the specifications in the Start Guide.

• Pain paper other than SHARP standard paper (16 lbs. to 28 lbs. (60 g/m
Recycled paper, colored paper and pre-punched paper must meet the same specifications as plain paper. Contact
your dealer or nearest SHARP Service Department for advice on using these types of paper.

Types of paper that can be used in each tray

The following types of paper can be loaded in each tray.

Trays 1 - 4 (Tray 2 - 4

when a

Stand/500/2x500/3x500

sheet paper drawer is

installed. Tray 2 when a

Stand 500&2000 sheet

paper drawer is installed)

Tray 3 - 4

(Stand/500&2000

sheet paper drawer)

2

to 105 g/m2))

Bypass tray

Tray 5 (large capacity

tray)

Plain Paper Permitted Permitted Permitted Permitted

Heavy paper 1*

Heavy paper 2

Heavy paper 3

Thin paper

Pre-printed Permitted Permitted Permitted Permitted

Recycle Paper Permitted Permitted Permitted Permitted

Letter head Permitted Permitted Permitted Permitted

Pre-punched Permitted Permitted Permitted Permitted

Color Permitted Permitted Permitted Permitted

Labels – – Permitted –

Glossy paper – – Permitted –

Transparency film – – Permitted –

Tab Paper – – Permitted –

Envelope – – Permitted –

*1

Heavy Paper 1: 28 lbs. bond to 80 lbs. cover (106 g/m2 to 220 g/m2) heavy paper

*2

Heavy Paper 2: 80 lbs. cover to 140 lbs. index (221 g/m2 to 256 g/m2) heavy paper

*3

Heavy Paper 3: 140 lbs. index to 110 lbs. cover (257 g/m2 to 300 g/m2) heavy paper

*4 Thin paper from 13 lbs. bond to 16 lbs. bond (55 g/m2 to 59 g/m2) can be used.

1

*2

*3

*4

Permitted – Permitted –

– – Permitted –

– – Permitted –

– – Permitted –

1-28

BEFORE USING THE MACHINE

Contents

Print side face up or face down

Paper is loaded with the print side face up or face down depending on the paper type and tray.

Trays 1 to 4

Load the paper with the print side face up.
However, if the paper type is "Letter Head" or "Pre-Printed", load the paper with the print side face down*.

Trays 3 to 4 (Stand/500&2000 sheet paper drawer)

Load the paper with the print side face up.
However, if the paper type is "Letter Head" or "Pre-Printed", load the paper with the print side face down*.

Bypass tray

Load the paper with the print side face down.
However, if the paper type is "Letter Head" or "Pre-Printed", load the paper with the print side face up*.
* If "Disabling of Duplex" is enabled in the system settings (administrator), load the paper in the normal way (face up in

trays 1 to 4; face down in the bypass tray).

Paper that cannot be used

• Special media for inkjet printers

(fine paper, glossy paper, glossy film, etc.)

• Carbon paper or thermal paper

• Pasted paper

• Paper with clips

• Paper with fold marks

• Torn paper

• Oil-feed transparency film

• Thin paper less than 15 lbs. (55 g/m

• Paper that is 69 lbs. (257 g/m

2

)

2

) or heavier

Non-recommended paper

• Iron-on transfer paper

• Japanese paper

• Perforated paper

• Various types of plain paper and special media are sold. Some types cannot be used with the machine. Contact your
dealer or nearest SHARP Service Department for advice on using these types of paper.

• The image quality and toner fusibility of paper may change due to ambient conditions, operating conditions, and paper
characteristics, resulting in image quality inferior to that of SHARP standard paper. Contact your dealer or nearest SHARP
Service Department for advice on using these types of paper.

• The use of non-recommended or prohibited paper may result in skewed feeding, misfeeds, poor toner fusing (the toner
does not adhere to the paper well and can be rubbed off), or machine failure.

• The use of non-recommended paper may result in misfeeds or poor image quality. Before using non-recommended paper,
check if printing can be performed properly.

• Irregularly shaped paper

• Stapled paper

• Damp paper

• Curled paper

• Paper on which either the print side or the reverse side
has been printed on by another printer or multifunction
device.

• Paper with a wave-like pattern due to moisture
absorption

1-29

BEFORE USING THE MACHINE

Contents

A

B

Indicator
line

TRAY SETTINGS FOR TRAY 1 TO 4

LOADING PAPER AND CHANGING THE PAPER SIZE

A maximum of 500 sheets of paper from size 5-1/2" x 8-1/2"R to 11" x 17" (A5R to A3) can be loaded in trays 1 to 4.

Pull out the paper tray.

Gently pull the tray out until it stops.
To load paper, go to step 3. To load a different size of paper, go

1

2

to the next step.

Adjust the guide plates A and B by
squeezing their lock levers and sliding
them to match the vertical and
horizontal dimensions of the paper to be
loaded.

The guide plates A and B are slidable. Slide each guide plate
while squeezing its lock lever.

3

4

Fan the paper.

Fan the paper well before loading it. If the paper is not fanned,
multiple sheets may feed at once and cause a misfeed.

Insert the paper into the tray.

Load the paper with the print side face up. The stack must not
be higher than the indicator line (maximum of 500 sheets).

1-30

Contents

Gently push the paper tray into the
machine.

Push the tray firmly all the way into the machine.

5

If you loaded a different type or size of paper than was loaded previously, be sure to change the "Paper Tray Settings"
in the system settings. If these settings are not configured correctly, automatic paper selection will not operate
correctly and printing may take place on the wrong size or type of paper, or a misfeed may occur.

Do not place heavy objects on the tray or press down on the tray.

System Settings: Paper Tray Settings (page 7-13)

Change these settings when you change the size or type of paper loaded in a tray.

BEFORE USING THE MACHINE

1-31

BEFORE USING THE MACHINE

Contents

Indicator
line

Indicator
line

TRAY SETTINGS FOR TRAY 3 TO 4
(Stand/500&2000 Sheet Paper Drawer)

LOADING PAPER IN PAPER TRAY 3 - TRAY 4

8-1/2" x 11" or A4 size paper can be loaded in tray 3 and tray 4. These are parallel large-capacity trays that allow a total
of approximately 2000 sheets of SHARP standard paper (20lbs.
paper size of tray 3 or tray 4, see "CHANGING THE PAPER SIZE IN PAPER TRAY 3 - TRAY 4" on the next page.
For information on how to load paper and change the paper size for a single tray, see "TRAY SETTINGS FOR TRAY 1

TO 4" (page 1-30).

1

(80 g/m2 )) to be loaded. If you wish to change the

Pull out paper tray 3-tray 4.

Gently pull the tray out until it stops.

2

3

Fan the paper.

Fan the paper well before loading it. If the paper is not fanned,
multiple sheets may feed at once and cause a misfeed.

Load paper in the left and right trays.

Lift the paper guide and load paper in tray 3.*
Approximately 1150 sheets of SHARP standard paper
(20lbs.

(80 g/m2)) can be loaded.
Be sure to return the paper guide to its original position after
loading the paper.
Lift the paper guide and load paper in tray 4.*
Approximately 850 sheets of SHARP standard paper
(20lbs.

(80 g/m2)) can be loaded.

*1 The paper stack must not be higher than the indicator line.

1

1

1-32

BEFORE USING THE MACHINE

Contents

Tray 3

Tray 4

Hook

Paper guide

A4
LT

LT

A4

(A)

(B)

Gently push tray 3-tray 4 into the
machine.

Push the tray firmly all the way into the machine.

4

Set the paper type.

If the paper size was changed from an inch size to an AB size, or from an AB size to an inch size, or if the paper type was

5

changed, be sure to change the appropriate settings as explained in "Paper Tray Settings" (page 7-13) in the System
Settings.

Loading paper in paper tray 3/tray 4 is now complete.

6

CHANGING THE PAPER SIZE IN PAPER TRAY 3 - TRAY 4

To change the paper size of tray 3 - tray 4, follow the steps below.
This section only explains how to change the paper size. For the procedures for opening/closing the tray and loading
paper, see "LOADING PAPER IN PAPER TRAY 3 - TRAY 4" (page 1-32).

Remove the paper size guide.

With the base of the tray pressed all the way down, hold down
the hook at the bottom on the paper size guide and pull the
paper size guide up slightly.

1

• Do not place heavy objects on the tray or press down on the tray.

• Before changing the paper size of tray 1, raise the paper guide.

Adjust the paper size guide to the paper
size to be used.

Paper sizes are inscribed at the slot (A) on the bottom of the
tray and at the hole (B) at the top of the paper size guide. ("LT"
indicates 8-1/2" x 11" size.)
Align the bottom of the paper size guide with the slot, and align

2

the hole at the top with the locking tab.

• When attaching the paper size guide, make sure that the top and bottom of the guide are aligned to the same paper
size.

• If the top and bottom of the paper size guide are not aligned to the same paper size, skewed feeding and misfeeds
will result.

1-33

Contents

3

BEFORE USING THE MACHINE

Push in the paper guide so that it locks
into place.

Push the paper size guide in until the hook at the bottom locks
into place. (You will hear a "click" when the hook locks.) Move
the paper size guide slightly to verify that it has locked into
place.

Repeat steps 1 to 3 to adjust the far
paper guide to the paper size to be used.

Be sure to adjust the far paper guide to the same size as the
near paper guide.

4

• When removing and attaching the far paper size guide, take care not to hit the front cover of the machine.

• Adjust both the front and back guides. If only one guide is adjusted, skewed feeding and misfeeds may result.

Set the paper type and paper size.

For the procedure for configuring these settings, see "Paper Tray Settings" (page 7-13) in the System Settings.

5

An incorrect paper type or paper size setting may cause automatic selection of the wrong type or size of paper, and result in
a misfeed or otherwise prevent printing.

1-34

BEFORE USING THE MACHINE

Contents

Indicator
line

TRAY SETTINGS OF TRAY 5 (LARGE
CAPACITY TRAY)

LOADING PAPER

The large capacity tray can hold up to 3500 sheets of 8-1/2" x 11" or A4 size paper (20 lbs. (80 g/m2)).
The paper size of tray 5 can only be changed by a SHARP service technician. If you need to change the paper size,
consult your dealer or nearest SHARP Service Department.

Pull out the paper tray.

Gently pull the tray out until it stops.

1

2

3

Fan the paper.

Fan the paper well before loading it. If the paper is not fanned,
multiple sheets may feed at once and cause a misfeed.

Place the paper in the center of the
paper table.

Load the paper with the print side face down. The stack must
not be higher than the indicator line (maximum of 3500 sheets).

1-35

Contents

4

If you loaded a different type of paper than was loaded previously, be sure to change the paper type setting in "Paper
Tray Settings" in the system settings.

Do not place heavy objects on the tray or press down on the tray.

BEFORE USING THE MACHINE

Gently push the paper tray into the
machine.

Push the tray firmly all the way into the machine.

System Settings: Paper Tray Settings (page 7-13)

Change these settings if you have loaded a different type of paper in the tray.

1-36

BEFORE USING THE MACHINE

Contents

LOADING PAPER IN THE BYPASS TRAY

The bypass tray can be used to print on plain paper, envelopes, label sheets, tab paper, and other special media. Up to
100 sheets of paper can be loaded (up to 40 sheets of heavy paper) for continuous printing similar to the other trays.

Open the bypass tray.

When loading a large sheet of paper, be sure to pull out the

1

bypass tray extension. Pull the bypass tray extension all the
way out.

2

3

Do not place heavy objects on the bypass tray or press down on the tray.

Set the bypass tray guides to the width
of the paper.

Insert the paper along the bypass tray
guides all the way into the bypass tray
until it stops.

Load the paper with the print side face down.

• Do not force the paper in.

• If the bypass tray guides are set wider than the paper, move the bypass tray guides in until they correctly fit the
width of the paper. If the bypass guides are set too wide, the paper may skew or be creased.

1-37

BEFORE USING THE MACHINE

Contents

Face down

Horizontally Vertically

IMPORTANT POINTS WHEN USING THE BYPASS TRAY

• When using plain paper other than SHARP standard paper or special media other than SHARP-recommended
transparency film, or when printing on the reverse side of previously used paper, the paper must be loaded one sheet
at a time. Loading more than one sheet at a time will cause misfeeds.

• Before loading paper, straighten any curling in the paper.

• When adding paper, remove any paper remaining in the bypass tray, combine it with the paper to be added, and
reload as a single stack. If paper is added without removing the remaining paper, a misfeed may result.

Inserting paper

Place paper that is 7-1/4" x 10-1/2" (A5) or smaller in the horizontal
orientation.

Inserting tab paper

To print on tab paper, load tab paper in the bypass tray with the print side face down.

• Use only tab paper that is made of paper. Tab paper made of a material other than paper (film, etc.) cannot be used.

• To print on the tabs of tab paper...
In copy mode, use "Tab Copy" in the special modes. In print mode, use the tab print function.

Inserting transparency film

• Use SHARP-recommended transparency film. When inserting
transparency film in the bypass tray, the rounded corner
should be at the front left when the film is oriented horizontally,
or at the far left when the film is oriented vertically.

• When loading multiple sheets of transparency film in the
bypass tray, be sure to fan the sheets several times before
loading.

• When printing on transparency film, be sure to remove each
sheet as it exits the machine. Allowing sheets to stack in the
output tray may result in curling.

1-38

BEFORE USING THE MACHINE

Contents

Can be used

Cannot be used

Loading envelopes

When inserting envelopes in the bypass tray, place them aligned to the left side in the orientation shown below.
Only the front side of envelopes can be printed on. Be sure to place the front side face down.

Important points when using envelopes

• Do not print on both sides of an envelope. This may result in misfeeds or poor print quality.

• Restrictions apply to some types of envelopes. For more information, consult a qualified service technician.

• Some operating environments may cause creasing, smudging, misfeeds, poor toner fusing, or machine failure.

• Do not use the following envelopes:
Envelopes with metal clasps, plastic hooks, or ribbon hooks; envelopes closed with string, envelopes with windows or
backing, envelopes with an uneven front surface due to embossing, double-layer envelopes, envelopes with an
adhesive for sealing, hand-made envelopes, envelopes with air inside, envelopes with creases or fold marks, torn or
damaged envelopes

• Envelopes with an incorrectly aligned corner gluing position on the back cannot be used as creasing may result.

• Print quality is not guaranteed in the area 13/32" (10 mm) around the edges of
the envelope.

• Print quality is not guaranteed on parts of envelopes where there is a large
step-like change of thickness, such as on four-layer parts or parts less than
three layers.

• Print quality is not guaranteed on envelopes having peel off flaps for sealing the
envelopes.

1-39

BEFORE USING THE MACHINE

Contents

A

B

Normal
position

Lower pressure position

A

B

AB

Fusing unit pressure adjusting levers

In some cases damage to the envelopes or smudging may occur even if envelopes within the specifications are used.
This problem may be alleviated by shifting the fusing unit pressure adjusting levers from their "normal pressure position"
to the "lower pressure position". Follow the procedure on the this page.

Pull out the right side cover.

While pushing up the open/close lever on the right side cover,
gently open the cover.

1

Move the fusing unit pressure adjusting
levers (two) to the lower pressure
position as shown.

2

3

4

Close the right side cover.

Return the lever to the normal position
when finished feeding envelopes.

Caution

The fusing unit is hot. Take care not to burn yourself when operating the fusing unit pressure adjusting levers.

Be sure to return the levers to the "normal pressure position" before printing or copying on paper
other than envelopes. Otherwise, fusing problems, paper misfeeds, or equipment failure may occur.

1-40

BEFORE USING THE MACHINE

Contents

ORIGINALS

This section explains how to place originals in the automatic document feeder and on the document glass.

PLACING THE ORIGINAL

PLACING ORIGINALS IN THE AUTOMATIC DOCUMENT
FEEDER

This section explains how to place originals in the automatic document feeder.

Allowed original sizes

Minimum original size Maximum original size

Standard sizes

(Minimum size that can be automatically detected)
5-1/2" (height) x 8-1/2" (width)
A5: 148 mm (height) x 210 mm (width)

Non-standard sizes

(Minimum size that can be specified manually)
5-1/8" (height) x 5-1/2" (width)
131 mm (height) x 140 mm (width)

When the original is a non-standard size, see the appropriate explanation below for the mode you are using.

Standard sizes

(Maximum size that can be automatically detected)
11" (height) x 17" (width)
A3: 297 mm (height) x 420 mm (width)

12" x 18" size paper (A3W) cannot be used.

Non-standard sizes

(Maximum size that can be specified manually)
Copy mode: 11-5/8" (height) x 17" (width)

297 mm (height) x 432 mm (width)

Image send mode: 11" (height) x 39-3/8" (width)

297 mm (height) x 1000 mm (width)

+ 2. COPIER "SPECIFYING THE ORIGINAL SIZE" (page 2-27)
+ 4. FACSIMILE "IMAGE SETTINGS" (page 4-45)
+ 5. SCANNER / INTERNET FAX "IMAGE SETTINGS" (page 5-53)

Allowed original weights

1-sided copying: 9 lbs. to 34 lbs. (35 g/m2 to 128 g/m2)
2-sided copying: 15 lbs. to 28 lbs. (50 g/m

To scan originals from 9 lbs. to 14 lbs. (35 g/m
without using "Slow Scan Mode" may result in original misfeeds.
When "Slow Scan Mode" is selected, automatic 2-sided scanning is not possible.

2

to 105 g/m2)

2

to 49 g/m2), use "Slow Scan Mode" in the special modes. Scanning

1-41

Contents

1

Hole
positions

Feed slot

2

BEFORE USING THE MACHINE

Make sure an original does not remain
on the document glass.

Open the automatic document feeder, make sure that an
original is not on the document glass, and then gently close the
automatic document feeder.

Adjust the original guides to the size of
the originals.

Place the original.

Indicator line

3

• Originals of different sizes can be placed together in the automatic document feeder. In this case, select "Mixed Size
Original" in the special modes of the mode you are using.

• Before inserting originals into the document feeder tray, be sure to remove any staples or paper clips.

• If originals have damp spots due to correction fluid, ink or pasteup glue, wait until the originals are dry before making
copies. Otherwise the interior of the document feeder or the document glass may be soiled.

• Do not use the following originals. Incorrect original size detection, original misfeeds, and smudges may result.

Transparency film, tracing paper, carbon paper, thermal paper or originals printed with thermal transfer ink ribbon should
not be fed through the document feeder. Originals to be fed through the feeder should not be damaged, crumpled, folded,
loosely pasted together, or have cut-out holes. Originals with multiple punched holes other than two-hole or three-hole
punched paper may not feed correctly.

• When using originals with two or three holes, place them so that
the punched edge is at a position away from the feed slot of the
document feeder tray.

Make sure the edges of the originals are even.
Insert the originals face up all the way into the document feeder
tray.
Insert a number of originals that does not exceed the indicator
line on the document feeder tray.
Up to 100 sheets can be inserted.
Be sure to remove originals that have been finished scanning
from the original exit tray.

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BEFORE USING THE MACHINE

Contents

Original size
detector

8-1/2" x 11"R (A4R)

B5R

8-1/2" x 14" (B4)

11" x 17" (A3)

8-1/2" x 11" (A4)

5-1/2" x 8-1/2"

(A5)

B5

mark

Document glass scale

Document glass scale

mark

PLACING THE ORIGINAL ON THE DOCUMENT GLASS

This section explains how to place the original on the document glass.

Allowed original sizes

Maximum original size

Standard sizes

11" (height) x 17" (width)
A3: 297 mm (height) x 420 mm (width)

Non-standard sizes

11-5/8" (height) x 17" (width)
297 mm (height) x 432 mm (width)

1

When the original is a non-standard size, see the
appropriate explanation below for the mode you are
using.

+ 2. COPIER "SPECIFYING THE ORIGINAL SIZE"

(page 2-27)

+ 4. FACSIMILE "IMAGE SETTINGS" (page 4-45)
+ 5. SCANNER / INTERNET FAX "IMAGE

SETTINGS" (page 5-53)

Open the automatic document feeder.

2

Place the original.

Place the original face down in the far left corner of the
document glass.

The original should always be placed in the far left corner,
regardless of its size.

Align the top left corner of the original with the tip of the mark.

Do not place any objects under the original size detector.
Closing the automatic document feeder with an object underneath may damage the original size detector and prevent
correct detection of the original size.

If you are placing a small non-standard size original on the document glass, it is convenient to place a blank sheet of
8-1/2" x 11" or 5-1/2" x 8-1/2" (A4 or B5) paper on top of the original to facilitate detection of the original size.

1-43

BEFORE USING THE MACHINE

Contents

(2)

(1)

Close the automatic document feeder.

After placing the original, be sure to close the automatic
document feeder. If left open, parts outside of the original will
be copied black, causing excessive use of toner.

3

Placing a thick book

When scanning a thick book or other thick original, follow the steps below to press the book down.

(1) Push up the far side of the automatic

document feeder.

The hinges supporting the automatic document feeder
will release and the rear side of the automatic document
feeder will rise.

(2) Slowly close the automatic document

feeder.

Caution

• Close the automatic document feeder slowly. Abruptly closing the automatic document feeder may damage it.

• Take care that your fingers are not pinched when closing the automatic document feeder.

The automatic document feeder cannot be closed correctly in this state. To return the automatic document feeder to its
normal state, open it completely and then close it.

1-44

BEFORE USING THE MACHINE

Contents

PERIPHERAL DEVICES

This section describes the peripheral devices that can be used with the machine and explains how to use the finisher.

PERIPHERAL DEVICES

Peripheral devices can be installed on the machine to increase its range of functionality.
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard
equipment.

(As of September, 2013)

Product name Product number Description

Stand/1x500 sheet paper drawer MX-DE12

Stand/2x500 sheet paper drawer MX-DE13

Stand/3x500 sheet paper drawer MX-DE14

Additional tray. A maximum 500 sheets of paper can be loaded
in each tray.

Additional tray. A maximum of 3500 sheets of paper can be

Stand/500&2000 sheet paper
drawer

Large capacity tray MX-LC11

Exit tray unit
(Right tray)

Long paper feeding tray MX-LT10 Long paper with a size up to 1200 mm can be loaded.

Finisher MX-FN17

Finisher (large stacker) MX-FN11

Saddle stitch finisher MX-FN10

Saddle stitch finisher (large
stacker)

Punch module

MX-DE20

MX-TR13 N This can be added to the right side of the machine.

MX-FN18

MX-PN11B Punches holes in copies and other output. Requires a finisher.

MX-PNX5B

MX-PNX6B

loaded into the tray. To install, a
stand/500/2x500/3x500/500&2000 sheet paper drawer is
required.

Additional paper trays. Tray 2 can hold a maximum of 500
sheets of paper, tray 3 can hold a maximum of 1150 sheets, and
tray 4 can hold a maximum of 850 sheets.

Output device that enables the use of the staple function and
offset function.

Output device that enables the use of the staple function and
offset function.

Output device that enables the use of the staple function and
offset function.

Output device that enables the use of the staple function and
offset function.

This unit punches holes in copies and other output. A saddle
stitch finisher is required.

This unit punches holes in copies and other output. A finisher
(large stacker) or saddle stitch finisher (large stacker) is
required.

Barcode font kit MX-PF10 Adds barcode fonts to the machine.

PS3 expansion kit MX-PK11

XPS expansion kit MX-PUX1

Enables the machine to be used as a Postscript compatible
printer.

The machine can be used as an XPS compatible printer. For
details, consult your dealer.

1-45

Contents

Product name Product number Description

Internet fax expansion kit MX-FWX1 Enables Internet Fax.

Facsimile expansion kit MX-FX11 Adds a fax function.

The application integration module can be combined with the

Application integration module MX-AMX1

network scanner function to append a metadata file to a scanned
image file.

BEFORE USING THE MACHINE

Application communication module MX-AMX2

External account module MX-AMX3

Keyboard MX-KB14 N

Wireless LAN USB adapter MX-EB13 Adds the wireless LAN function to the machine.

Sharpdesk 1 license kit MX-USX1

Sharpdesk 5 license kit MX-USX5

Sharpdesk 10 license kit MX-US10

Sharpdesk 50 license kit MX-US50

Sharpdesk 100 license kit MX-USA0

Sharp OSA Network Scanner Tool
1 Licence Kit

Sharp OSA Network Scanner Tool
5 Licence Kit

Sharp OSA Network Scanner Tool
10 Licence Kit

MX-UN01A

MX-UN05A

MX-UN10A

This allows the machine to be linked over a network to an
external software application

This is required to use an external account application on the
machine.

This is a keyboard that is integrated with the machine. When not
in use, it can be stored under the operation panel.

This software enables integrated management of documents
and computer files.

This is an application that streamlines scan operations, such as
the automatic sorting of scanned data into folders.

Sharp OSA Network Scanner Tool
50 Licence Kit

Sharp OSA Network Scanner Tool
100 Licence Kit

Stamp unit AR-SU1

MX-UN50A

MX-UN1HA

This stamps each original page after it is scanned in image send
mode.

1-46

BEFORE USING THE MACHINE

Contents

(1) (2) (3) (4)

(6)

(5)

FINISHER

The finisher is equipped with the offset function, which offsets each set of output from the previous set.
In addition, each set of sorted output can be stapled.
An optional hole punching unit can also be installed to punch holes in output.

PART NAMES

The following parts can be accessed when the finisher is open.

(1) Output tray

Stapled and offset output is delivered to this tray.
The tray is slidable. Extend the tray for large output
(12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 13-1/2",
8-1/2" x 13-2/5", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R, A3W, A3,
A4R, B4, B5R, 8K and 16KR sizes).

(2) Lever

Use this to move the finisher in order to remove a paper
misfeed, replace staples, or remove a staple jam.

(3) Staple case

This holds the staple cartridge. Pull the case out to
replace the staple cartridge, remove a staple jam, or
remove the punch scrap case.

Use caution when you turn on the power and when printing is taking place, as the tray may move up and down.

SUPPLIES

The finisher requires the following staple cartridge:

Staple cartridge
(approx. 5000 staples per cartridge x 3 cartridges)
MX-SCX1

(4) Staple case release lever

Use this to remove the staple case.

(5) Punch waste box (when a punch module is installed)

This holds punch waste.

(6) Front cover

Open this cover to remove a paper misfeed, replace
staples, remove a staple jam, or remove the punch scrap
case.

1-47

BEFORE USING THE MACHINE

Contents

FINISHER MAINTENANCE

When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below
to replace the staple cartridge.

Replacing the staple cartridge

Open the cover.

1

While pressing the lever over to the left,
slide the finisher to the left until it stops.

Gently slide the finisher until it stops.

2

3

4

5

Lower the staple case release lever and
remove the staple case.

Pull the staple case out to the right.

Remove the empty staple cartridge from
the staple case.

Insert a new staple cartridge into the
staple case as shown.

Push the staple cartridge in until it clicks into place.

1-48

Contents

6

7

BEFORE USING THE MACHINE

Replace the staple case.

Push the staple case in until it clicks into place.

Slide the finisher back to the right.

Gently slide the finisher back to the right until it locks into its
original position.

Close the cover.

8

Make a test print or copy in staple sort mode to verify that stapling takes place correctly.

1-49

BEFORE USING THE MACHINE

Contents

FINISHER (LARGE STACKER)

The finisher (large stacker) is equipped with the offset function, which offsets each set of output from the previous set, and
the staple sort function, which staples each set of output.
A punch module can also be installed to punch holes in output.

PART NAMES

(3)

(1)

(4)

(2)

(1) Stapler compiler

This temporarily stacks paper to be stapled.

(2) Output trays (upper tray, lower tray)

Stapled and offset output is delivered to these trays.
The trays are slidable. For large-size output (12" x 18",
11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 13-1/2",
8-1/2" x 13-2/5", A3W, A3, B4 and 8K sizes), extend the
tray.

• A paper pass unit is required to install a finisher (large stacker).

• Do not place heavy objects on the finisher (large stacker) or press down on the finisher (large stacker).

• Use caution when you turn on the power and when printing is taking place, as the output tray may move up and down.

• A finisher (large stacker) cannot be installed simultaneously with a saddle stitch finisher or a finisher.

SUPPLIES

The finisher (large stacker) require the following staple cartridge:

Staple cartridge (approx. 5000 staples x 3 cartridges)
AR-SC2

(3) Top cover

Open this cover to remove a paper misfeed.

(4) Front cover

Open this cover to replace the staple cartridge or remove
a staple jam.

1-50

BEFORE USING THE MACHINE

Contents

FINISHER (LARGE STACKER) MAINTENANCE

When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below
to replace the staple cartridge.

Replacing the cartridge

Open the front cover.

1

Squeeze the green parts of the staple
case and pull the case up and then out.

2

3

4

Remove the empty staple cartridge.

Press the lock button to release the staple case cover and then
remove the staple cartridge.

When staples remain, the staple cartridge cannot be removed.

Insert a new staple cartridge into the
staple case.

Push the staple cartridge in until it clicks into place.

Do not remove the seal from the cartridge before inserting the cartridge into the case.

1-51

Contents

5

6

BEFORE USING THE MACHINE

Pull the seal that holds the staples
straight out.

Push the staple case firmly back in.

Push the staple case in until it clicks into place.

Close the front cover.

7

Make a test print or copy in staple sort mode to verify that stapling takes place correctly.

1-52

BEFORE USING THE MACHINE

Contents

(1)

(2)

(5)

(6)

(3)

(4)

SADDLE STITCH FINISHER

This includes the offset function that offsets each set of output from the previous set, the staple sort function that staples
each set of output, the saddle stitch function that automatically staples and folds output, and the fold function that folds
output in half. An optional hole punching unit can also be installed to punch holes in output.

PART NAMES

(1) Stapler compiler

This temporarily stacks paper to be stapled.

(2) Output tray

Stapled and offset output is delivered to this tray.
The tray is slidable. Extend the tray for large output
(12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 13",
8-1/2" x 13-1/2", 8-1/2" x 13-2/5", A3W, A3, B4 and 8K
sizes).

• A paper pass unit is required to install a saddle stitch finisher.

• Do not place heavy objects on the saddle stitch finisher or press down on the saddle stitch finisher.

• Use caution when you turn on the power and when printing is taking place, as the tray may move up and down.

• A saddle stitch finisher cannot be installed simultaneously with a finisher (large stacker) or a finisher.

SUPPLIES

The saddle stitch finisher requires the following staple cartridge:

Finisher unit

Staple cartridge (approx. 5000 staples per cartridge x 3
cartridges) MX-SCX1

(3) Side cover

Open this cover to replace the staple cartridge or remove
a staple jam.

(4) Saddle stitch tray

Stapled and folded output is delivered to this tray.

(5) Top cover

Open this cover to remove a paper misfeed.

(6) Front cover

Open this to replace the staple cartridge, remove
jammed staples, or remove misfed paper.

Saddle stitch unit

Staple cartridge (approx. 2000 staples per cartridge x 3
cartridges) AR-SC3

1-53

BEFORE USING THE MACHINE

Contents

SADDLE STITCH FINISHER MAINTENANCE

When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below
to replace the staple cartridge.

Replacing the staple cartridge (finisher unit)

Open the front cover.

1

While pulling the lever, slide the saddle
stitch finisher to the left until it stops.

2

3

4

Lower the staple case release lever and
remove the staple case.

Pull the staple case out to the right.

Remove the empty staple cartridge from
the staple case.

5

Insert a new staple cartridge into the
staple case as shown.

Push the staple cartridge in until it clicks into place.

1-54

Contents

6

7

BEFORE USING THE MACHINE

Replace the staple case.

Push the staple case in until it clicks into place.

Push the saddle stitch finisher back and
latch it to the machine.

Close the front cover.

8

Make a test print or copy in staple sort mode to verify that stapling takes place correctly.

1-55

BEFORE USING THE MACHINE

Contents

Replacing the staple cartridge (saddle stitch unit)

Before starting this procedure, remove all output from the output tray of the saddle stitch finisher. Do not replace
removed output in the output tray.

Open the side cover.

1

Remove the empty staple cartridge.

2

Load the new staple cartridge.

Remove the cover from the staple cartridge and install the
cartridge.

3

Close the side cover.

4

Make a test print or copy using the saddle stitch function to verify that stapling takes place correctly.

1-56

BEFORE USING THE MACHINE

Contents

11" x 17", 8-1/2"
(A3／B4 x 14")

8-1/2" x 11" (A4R)

SADDLE STITCH FINISHER (LARGE
STACKER)

This includes the offset function that offsets each set of output from the previous set, the staple sort function that staples
each set of output, the saddle stitch function that automatically staples and folds output, and the fold function that folds
output in half. An optional hole punching unit can also be installed to punch holes in output.

PART NAMES

(5)

(1)

(2)

(3)

(4)

(1) Stapler compiler

This temporarily stacks paper to be stapled.

(2) Output trays (upper tray, lower tray)

Stapled and offset output is delivered to this tray.
The tray is slidable. Extend the tray for printing on
large-size paper (12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2"
x 13", A3W, A3 and B4 sizes).

(3) Saddle stitch tray guide

This guides the output as it is delivered to the tray. Before
printing, attach the saddle stitch tray guide in the
appropriate position below for the paper size to be used.

(6)

(4) Saddle stitch tray

This guides the output as it is delivered to the tray. Before
printing, attach the saddle stitch tray guide in the
appropriate position below for the paper size to be used.

(5) Top cover

Open this cover to remove a paper misfeed.

(6) Front cover

Open this to replace the staple cartridge, remove
jammed staples, or remove misfed paper.

• A paper pass unit is required to install a saddle stitch finisher.

• Do not place heavy objects on the saddle stitch finisher (large stacker) or press down on the saddle stitch finisher (large
stacker).

• Use caution when you turn on the power and when printing is taking place, as the tray may move up and down.

• A saddle stitch finisher (large stacker) cannot be installed simultaneously with a saddle stitch finisher, a finisher (large
stacker) or a finisher.

1-57

BEFORE USING THE MACHINE

Contents

SUPPLIES

The saddle stitch finisher (large stacker) requires the following staple cartridge:

Finisher unit

Staple cartridge (approx. 5000 staples per cartridge x
three cartridges) AR-SC2

Saddle stitch unit

Staple cartridge (approx. 2000 staples per cartridge x 3
cartridges) AR-SC3

SADDLE STITCH FINISHER (LARGE STACKER)
MAINTENANCE

When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below
to replace the staple cartridge.

Replacing the staple cartridge (finisher unit)

Open the front cover.

1

Squeeze the green parts of the staple
case and pull the case up and then out.

2

Remove the empty staple cartridge

Press the lock button to release the staple case cover and then
remove the staple cartridge.

3

When staples remain, the staple cartridge cannot be removed.

1-58

Contents

4

5

BEFORE USING THE MACHINE

Insert a new staple cartridge into the
staple case.

Push the staple cartridge in until it clicks into place.

Do not remove the seal from the cartridge before inserting the cartridge into the case.

Pull the seal that holds the staples
straight out.

Push the staple case firmly back in.

Push the staple case in until it clicks into place.

6

Close the front cover.

7

Make a proof copy in staple sort function to verify that stapling takes place correctly.

1-59