Sharp FO-165 Operation Manual

SHARP.

FACSIMILE

OPERATION MANUAL

1.INSTALLATION

.

2.INITIAL SETTINGS

3.BASIC OPERATIONS

4.ANSWERING MACHINE

5.SPECIAL FUNCTIONS

6.OPTIONAL SETTINGS

7.PRINTING OUT REPORTS AND LISTS

8.MAINTENANCE

9.TROUBLESHOOTING
SPECIFICATIONS
QUICK REFERENCE GUIDE
INDEX

HOOK-UP

WARNING — AUSTEL regulations state that no unauthorised changes

or modifications to this equipment are permitted.

Note: Complies with AUSTEL and NZ TELECOM standard
AS/NZS3548 regarding emission of electromagnetic interference.

These limits are designed to provide reasonable protection against
interference in an installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause interference. However.
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equip­ment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

—

Reorient or relocate the receiving antenna.

—

Increase the separation between the equipment and the receiver.

—

Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

—

Consult the dealer or an experienced radioflV technician for help.

FOR YOUR RECORDS

Pleaserecordthe model numberandserial numberbelow.for easy reference.
incase of loss or theft. These numbersare locatedonthe rearsideofthe unit.
Space is also provided for other relevant information.

Model Number
Serial Number
Date of Purchase
Place of Purchase

~/

/’”

Welcome to the FO-165/365 and thank you for choosing Sharp! In dition to
providingyou with the ease and convenience of plain-paper ptinting, the
FO-165/365features a variety of special functions designed to increase the range
and power of your communications.

This manual gives you easy-to-follow instructionsfor installing and usingthe
FO-I 65/365. The Table of Contents will show you where instructionsfor usingeach
feature are located. Whilst you may not need to readevery section in detail at first,
we recommendyou at least review them briefly.

If you have any questions or problems which cannot be solved by readingthis

manual, please contact your Sharp dealer.
Important:

●

This facsimile machine is not designed for use on a line which has call waiting,
call forwarding, and certain special servicesoffered by your telephonecompany.

If you attempt to use the fa machine in conjunction with any of these services.
you may experience errors during transmission and receptionoffacsimile
messages.

.0

This fax machine is not compatible with digital telephonesystems.No other fax

machinesmay be connected to the same line.

●

For your safety, if any of your equipment is not operating properlyor should any
physicaldamage occur to the equipment where internal parts may become
exposed,the equipment should be immediately disconnectedfrom the phone

line and then the power line and returnedto a SHARP authorised ServiceCentre
for inspection, repair, or disposal.

●

The FO-I 65/365 is designed to operate in Australia and New Zealandonly.

WARNING NOTICE:

NO calls can be made to or from this fax during a mains power failure

INTRODUCTION

INTRODUCTION

Important safety information

● The socket-outlet must be installed near the equipmentand must be easily acces-

sible.

● Never install telephone wiring during a lightning storm.

● Neverinstalltelephonejacks in wet locationsunlessthejack isspecificallydesigned

for wet locations.

● Nevertouch uninsulatedtelephonewires or terminals unlessthetelephoneline has

been disconnected at the network interface.

● In Australia, installing or modifyingtelephonelinesshould only bedonebyanAustel

licensedserviceman. In New Zealand, installingor modifyingtelephone linesshould
be done in accordance with Teiecom wiring practices.

● Avoidusingatelephone(otherthan acordless type) duringanelectricalstorm.There

may be a remote risk of electric shockfrom lightning.

● Do not use a telephone in the vicinity of a gas leak

● Do not install or use the machine nearwater,or whenyouare wet. Take care not to

spill any liquids on the machine.

+ Your fax machine and the telephone system

The Australian Austel Permit Number and Ringer EquivalenceNumber(REN) and
the NewZealand Teiecom Registration and RingerApproximate Loading (RAL) for
this equipment are shown on the labels on the back of the machine.The telephone
company may require these numbers.

For Australia: The sum of all Ringer Equivalence Numberson your telephone line
should be three or less in order to assure proper service from the telephone
company.

For New Zealand: The sum of all Ringer Approximate Loadingson your telephone
line should be five or less in order to assure proper service from the telephone
company.

ii INTRODUCTION

INSTALLATION

1

Unpacking Check List . . . 1-1
Connections 1-2
Loading Fax Paper . 1-5

1-1

INITIAL SE~lNGS

2

Setup Guide . . 2-1
A Look at the Operation Panel . . 2-2

Entering Your Name and Fax Number 2-4
Entering Letters for Names 2-5
Setting the Date and Time ~ 2-7
Selecting the Reception Mode 2-8
Distinctive Ringing (Fixability and Fax Duet) . . .2-9
Storing Numbers for Automatic Dialling 2-10
Volume Adjustment . 2-13

BASIC OPERATIONS

3

ANSWERING MACHINE CONNECTION

4

SPECIAL FUNCTIONS

5

Anti Junk Fax . . . 5-1

Polling . . . . . . . . ~cGŠ 5-2

Timer Operations 5-5

2-1

3-1

4-1

5-1

,.,

Ill

TABLEOFCONTENTS

OPTIONAL SEITINGS

6

PRINTING OUT REPORTS AND LISTS

7

MAINTENANCE

8

TROUBLESHOOTING

9

Problems and Solutions . 9-1
Messages and Signals . 9-4
Clearing Paper Jams . . 9-5

SPECIFICATIONS

QUICK REFERENCE GUIDE

INDEX

6-1

7-1

8-1

9-1

iv

UNPACKINGCHECKLIST

After unpacking your fax, make sure you have all the items shown below. If any are

missing,contact your dealer.

Received
documenttray

\

n

Handset —

Handsetlead =

Telephone
line cord .

@

Points to keep in mind when setting up

o Thefax must be installed on a level surface.

Rapidkey labels

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Z“%>/ ‘Pera’ionmanua’

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.W.

Warranty card

Businessproducts

dealer installation

report

Adapter

(forAustralia)

Adapter

—

(for New Zealand)

2

+ Keepthe fax away from air conditioners. heaters, direct sunlight. and dust
+ If the fax is moved from a cold to a warm place. it is possiblethat condensation

mayform on the reading glass, preventing proper scanningof documentsfor
transmission.To removethe condensation, turn on the power and wait
approximatelytwo hours before using the fa.

INSTALLATION

1-1

A~ACHMENTS ANDCONNECTIONS

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Connectthe handsetlead to the handset
and the fax as shown.

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● The ends of the handset lead are iden-

tical, so they will go into either socket.

6

Placethe handset on the handset rest.

Usethe handset to makeordinary
phone calls, or to transmit and
receivedocumentsmanually.

I

Installthe fax machine near an easily ac­cessiblepower point 230-240V. 50Hz.

Plugthe power lead into a 230-240 V.
50 Hz,earthed (3-prong) AC outlet.

The fax does not havea power onloff
switch,so the power is turned on and
off by simply plugging or unplugging
the power lead.

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1-2

Caution: When disconnecting the fax,
unplugthe telephone line cord before
unplugging the power lead.

Attachthe receiveddocumenttrav bv in-

. .

sertingthe tabs into the holes in the rear
of the fax.

\,

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—-,’

INSTALLATION

A~ACHMENTS AND CONNECTIONS

Insefl one end of the telephone line cord into the adapter, Insertthe other end of
the line cord into the socket on the back of the fax marked “TEL LINE”. Plugthe

adapter into the telephone socket on the wall.

● Be sure to plug the line cord into the

TEL. LINE socket on the fax. Do not
plug it into the TEL. SET socket,

3

Moving your faxand reconnecting

Should it be necessaryto move your fax to a new location, first disconnectthe
telephoneline cord before disconnecting the power lead. When reconnecting,it is
necessaryto connect the power lead before connectingthe telephone line cord.

Note: If your area experiences a high incidence of lightning orpower surges, we

recommendthatyou install surge protectors for the power and telephone
lines. Surge protectors can be purchased at most telephonespecialiystores

INSTALLATION

,,,,.(

1-3

.

A~ACHMENTS AND CONNECTIONS

If desired, youcan connect either an answering machine or an extension phoneto

your fax.

Connectingan answering machineto the fax as shown below will allow you to
receivebothvoice and fax messages on the same line while you are out. For
details on usingthis feature, see Chapter 4.

An extension phone connectedto the same line as your fax can be usedto
make and receive calls. For details on receivingfaxes from an extension phone,
see “Receiving Documents” in Chapter 3.

Note: WhenFaxAbilityor Fax Duet (distinctive ring) is used, the answering

machinemay be connectedtoany extension of the same line.

Insert one end of the answering machine
or extension phone line into the socket
marked “TEL. SET” on the fax (first re­move the seal from the socket).

Important: In New Zealand, not all
standard telephones and answering
machineswill respondto incoming
ringing when connected to the extension
socket of the equipment.

Important: When connecting an
answering machine, make surethe line
plug is inserted into the answering
machine’s telephone line socket,not its

telephone socket.

Note: YOUcan also connectan answering machine usjng a .sDecialadapter which

is availableatyour dealer. For more information. consultyour dealer.

1-4

INSTALLATION

LOADINGTHEFAXPAPER

Your fax prints by a process called thermal printing. The print head applies heat to
special paper which is chemically treated to changecolourwhen heated,and this
creates the printed text or image.

Followthe steps below to load the sample roll of fax paperprovided.

1

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~- Remove the packingpaper from the pa-

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Metal cutter guide .

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Arrow ?~t

Note: Ifyou have difficulvpassing the leading edge of the paper through the

opening, try cutting off the corners of thepaper with a pair of scissors.

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Grasp the finger hold on the right side of
the paper compartment cover, and pull
up to open it.

per compatiment.

Unwrapthe roll of fax paper and insert it
in the compartment

●

Important: The roll must be placed so
that the leading edge of the paper
unrollsfrom the bottom the roll. (The
paper is only coated on one side for
printing. If the roll is placed upside
down. the paperwill come out blank
after printing.)

FO-165: Pullthe leadingedge of the pa­per out from the roll about 20 cm. then
pass it underthe roller and through the
opening in the back of the fax.

. Important: While pulling the paper

straight out from the back, close the
cover.

FO-365: Pullthe ieadingedge of the pa­per out from the roll about 20 cm, then
pass it underthe metal cutter guide and
throughthe opening in the back of the fax.

s Important: While pulling the paper

straight out from the back (make sure it

Arrow is aligned be~een the 9reen arrows as

shown in the diagram), close the cover.

INSTALLATION 1-5

LOADING THE FAX PAPER

4

FO-165: Pressthe START key.A shon
length of the fax paper will feed out.
Grasp the paper by the edgeand pull up-

ward to tear it off.
FO-365: A short length of the fax paper

wil! feed out and be cut off (If this
doesn’i happen, repeat the loading pro­cedure.)

Note: The~0-365 nasa bui/f-inanti-curi

mecnanlsm that will help to reducepaper
curllngproblems. Theanti-curl mechanism ISmore effectivea! thebeglnn;ng
of thepaper roll and less effective toward the end.

TG assure a long life for your fax and obtain the best reproductionquality.we
recommendthat >/ouuse the following type of Sha~ fax (thermal) paperwhich are
available a?your dealer.The use of any other paper may result in poor copyquality
and excessivebuiid-upof residueon the print head.

FO-40PR6THERMAL PAPER (50 m roll)

~“t~= 1-’- kld~ .

When the paper runsout, OUTOF PAPERwill appear in the display. Reception
and copying will no longer be possible. To replacethe paper. flrsf take out the old
roll. then loadthe new roll as descri~edabove.

+ The initial roll of paper is 10 m long.

Handling fax paper

Do not unpackthe paper untl!you are read} tc use it, It ma> become d!scoioureoif:

IS store~ at hlgn numlait} or high temperature.

+ II

+ It ts exposedtc:dlrec! sunllgnt,
+ II comes tncontactwith glue, thinner. or a fresnl!, copied blueprint.
+ A rubber erase- or adhesivetaDeis usedon l;. or it

1-6

INSTALLATION

IS scratched.

(’

Beforeyou can begin using your fax, there are some settingswhich must be made
with the keys on the operation panel. Some of the settings are requiredfor basic
use of your fax, others may or may not be necessarydependingon how you want to
use the fax. The proceduresfor making the settings are described in this chapterin

the order shown below, with the exception of answering machineconnection.

SETUPGUIDE

Required settings:

Enteringyour name and faw’telephonenumber in the fax

+

+ Setting the fax to the current date and time
+ Selectingthe reception mode

Settings which may be necessary:

Distinctive ring: If you subscribeto a distinctive ring servicefrom your telephone

+

company (this is a service which signals voice calls and faxes by different ring
patterns), you will need to set your fax for distinctive ring operation. See
“Distinctive Ring” in this chapter.

+ Answering machineconnection: If you have connectedan answering machineto

your fax, you mustset Option Setting 10 to “YES” as described in Chapter 6.
“Optional Settings”. For more information on preparationsand using the
connection,see Chapter 4. (Note: This option setting is not necessarywhen the

fax is set for Distinctive Ring.)

)

Other settings:

Storing numbersfor automatic dialling: Automatic dialling allows you to dial a full
fax or phone number by simply pressing a Rapid Key,or by pressingthe SPEED
DIAL key and entering a 2-digit number. To use automatic dialling, you must
store the desired fax and phone numbers in the fax.

Volume adjustment: Adjustment of the volume of the speaker and ringer.

INITIAL SETTINGS

2-1

A LOOK AT THE OPERATION PANEL

Beforeyou make the settings. take a moment to familiarise yourself with the
operation panel.

REDIAL key
Pressthis keyto
automatically redial
the last number
dialled

Number keys

Usethese keys to dial
numbers.andenter
numbersand letters
during numberiname
storing procedures.

SPEED DIAL key
Pressthis key to
dial a 2-digit Speed
Dial number.

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PQRS

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*

10

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2-2

HOLD/SEARCH key “

Pressthis key to search
for an automatic dialling
number, or, during a
phoneconversation press

it to put the other party on

hold.

INITIAL SETTINGS

/

SPEAKER key
Pressthis keyto
dial a number
without picking up
the handset.

A LOOK AT THE OPERATION PANEL

Display
This displays various

messagesduring operation
and programmln9.

RECEPTION MODE key
Pressthis key to select

I

I

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the mode of reception.

RECEPTION

MOOE

1

FUNCTION key
press this key to
various special
functions.

I

/

/

:uNCTION RESOLUTION

~~

COPY/HELPSTOP

d

/

VOLUME

Qm

START

select

RESOLUTION key
Pressthis keyto adjustthe

resolutionandcontrast
before sendingor copyinga

document.

\

vOLUME keys

press these keysto

adjustthe volume of

speaker~vhen

the

the

SPEAKER key

has been pressed

or the volumeof the
ringerat all other
times

STOP key
press this keyto
stop operations

beforethey are
completed.

coPY/HELP key
When a document is

in the feeder, press

I

Rapid Dial Keys
Press one of these keys to dial a fax or
voice numberautomatically. (Note that you
must attach the Rapid Key labels.)

INITIAL SETTINGS

List a quick
referenceguide to
the operationofyour
fax

START key
press this key to send
or receive a document.

2-3

ENTERINGYOURNAMEANDFAXNUMBER

To have your name and fax/telephone number (called the “Sender’s name” and
“Sender’s numbe~’)printed at the top of every page you transmit, program them by
pressing the panel keys as shown below.

+ If you enter an incorrect number or letter, press the HOLD/SEARCH keyto

move the cursor back to the mistake. then enter the correct numberor letter. [To
move the cursor forward. press the SPEAKER key.)

1

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2 mm

a

START

Q/

(Example)

3

4

@ ~ ~ ~~ ~ := by pressingthe numberkevs. (To insert

5 i “:”

Pressthe keysshown at Iefl. “ENTRY
MODE” will appear in the display.

Pressthe “#” key 2 times. “OWN NUM­BER SET” will appear in the display.

Pressthe START key

Enter your fax number (max.of 20 digits)

a space between digits. press the “#”
key.To insert a “+” pressthe “*” key.)

Pressthe START key

2

6 ~ (~ ~ ~ ~

~ ~:=
m ‘3

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SPEAKER

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(Example: “SHARP”)

Enter your name by pressingthe appro­priate numberkeysas shown on the fol­lowing page. Presseach key repeatedly
until the desired letter appearsin the dis­play. (Max.of 24 characters.)

7 3 m

2-4

Pressthe START key and thenthe
STOP key.

INITIAL SETTINGS

ENTERINGLE~ERS FORNAMES

Namesare programmed by pressing the numeric keys. You will noticethat letters
are indicated above each of the number keys “2” through “9”. To enter a letter (or
number), press the appropriate key one or more times until the letter appearsin the
display (the number will appearfirst, followed by the letters in the order indicated
abovethe key). The keys used for entering letters and editing are shown below.

Letters and numbers

To enter a letter or number. press

Space
Pressthis keytwice to
enter a space.

——-----——

‘~-1 @ @~spEo’Ybackspaceandde,ete{~e”,ast

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IB-,@l-@-i ‘Eq~:~(;:;::;:;:;::k;;::

the appropriate key repeatedlyuntil
the desired number/letter appears
in the display (the numberappears
first, then the letters [nthe order
shown above the key).

—-----

/

Delete
Press[his key to delete the
letter highlighted by the cursor
(if the cursor is to the rignt of
the last letter entereo, It WIII

~+~ “O(,::”:;

Presseither key repeatedly until the
desired symbol appears (see the
symbol list on the following page).

Comments:
. To enter two letters in succession which require using the same key, pressthe

SPEAKER keyonce after entering the first letter. then enter the second letter.

. To change one individual letter to another, move the cursor to that letter and

enterthe desired letter. The new letter will simply replacethe old one.

INITIAL SETTINGS

cursor to the right.

2-5

ENTERING LE~ERS FOR NAMES

Symbol list

To enter a symbol from the list below, press the “#” keyor the “*” key repeatedly until
thedesired symbol appears.

i #+

Example

The following is an example of entering the name “ABC Co, #l”

+ The cursor in the display is indicated below by a rectangle: ~

Step ~ Press these keys:

~Display

+*

I

I

2-6

INITIAL SETTINGS

SETTINGTHEDATEANDTIME

The date and time appear in the display and reports, and are printed at the top of
every page you transmit. Set the date and time by pressingthe keyson the
operation panel as shown below,

+ To correct a mistake, press the SPEED DIAL key to movethe cursor back to

the mistake, and then enter the correct number.

1

FUNCTION

Qa

2 3 a

3 START

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5

‘~ ~

6

‘SD

Pressthe keysshown at left. “ENTRY
MODE” will appear in the display,

Pressthe keysshown at left. “DATE &

TIME SET” will appear Inthe display.

Pressthe START key

Enter a 2-digit numberfor the day (“01”

to “31“),

(Example: the 5th)

Enter a 2-digit numberfor the month
(“01” for January, “02” for February, “12”

(Example:January) for December etc.)

Enter the last 2 digits of the year,

(Example: 1997)

Entera 2-digit numberfor the hour(“00”
to “23”) and a 2-digit numberfor the min-

(Example: 9:25)

ute “00” to “59”).

8 a m

INITIAL SETTINGS

Pressthe START keyand then the
STOP key.

2-7

SELECTING THE RECEPTION MODE

Your fax has two modesfor receivingincoming calls and faxes:
TEL mode: This is the most convenient modefor receivingphone calls. You can

also receivefaxes: however, you must answer all calls and start fax receptionby
pressingthe START key.

FAX mode: Selectthis modewhenyou only want to receive faxes on your line.
The fax machinewill automatically answer all calls and receive incoming faxes.
Tel/Fax Auto Changeover,a specialfunction for receiving both faxes and voice
calls, also operates inthis mode.

Setting the reception mode

RECEPTION

MODE

n

=~~.

FUNCTIONRESOLUTION

00

Set the mode of reception with the
RECEPTION MODE key on the panel

.

To select FAX, press the key until

“FAX” appears Inthe display.

● To select TEL, pressthe key until

“TEL” appears in the display.

h

For more informationon usingTEL mode, FAX mode, and Tel/Fax Auto
Changeover.see “Receiving Documents” in Chapter 3.

2-8

INITIAL SETTINGS

DISTINCTIVERING

If you subscribe to a distinctive ring service from your telephone company, you will
needto turn on the distinctive ring function. When this is done, your fax machine will
signal voice calls by the normal ring pattern.andfax transmissions by a special ring
pattern. In the case of a fax transmission. your fax machinewill automatically

answer the call and receivethe fax.

Distinctive ring is normally used with the receptionmode set to FAX. In this case.
your fax will answer and begin receivinga fax transmissionafter the number of rings
set with Option Setting 2 (the factory setting IS2 rings).You can also use distinctive

ring in TEL reception mode if you set Option Setting3 to “YES”. In this case, fax

reception will begin after 4 rings.
The factory setting is “NO”. If set to “YES”. both Australian (Fax Duet) and New

Zealand (FaxAbility) Distinctive Ring are supported.

Important:

. The distinctive ring function can on/y be used if you subscribe to a distinctive ring

service from your telephone company. Do not turn on distinctive ring if you are on
a normal line, as the fax machine will not operateproperly.

Q Ifyou turn on distinctive ring, Faflel Auto Changeover(Option Setting 8) will

turn off automatically.

1

‘“~o’@

2

@mm

3

@

4

STOP

o

or @

@

INITIAL SETTINGS

Pressthe keys shown at left. “OPTION
SE~lNG” will appear in the display.

Pressthe keys shown at left.
“DISTINCTIVE RING” will appear in the
display.

Press”1” (YES) to turn on distinctive
ring, or “2” (NO) to turn it off.

Pressthe STOP key

2-9

STORINGNUMBERSFORAUTOMATICDIALLING

Automatic dialling is a quick and convenientway of dialling which is performed by
either pressing a Rapid Key (Rapid Key Dialling),or pressing the SPEED DIAL key
and entering a 2-digit number (Speed Dialling). Automatic dialling can be usedfor

both fax transmissions and voice calls.

To use automatic dialling, you must first store the full number in your fax and assign
a 2-digit Speed Dial numberto it. You can also enter a name which appears in the
display when the number ISdialled. Up to 50 numberscan be stored.

+ Speed Dial numbersfrom “01” to “20” can be used for both Rapid Key Dialling

and Speed Dialling; Speed Dial numbersfrom “21” to “50” can only be used for
Speed Dialling.

+ To allow easy identification of the Rapid Keys. attacheach strip of Rapid Key

labels above the appropriate row of RapidKeys.The arrangement of the keys is
shown in “Operation Panel” at the beginning of this chapter. Each time you store
a number for Rapid Key Dialling, write the name of the party above the
appropriate key.

Comments:

. You may need to add a pause befween certain digits in the number to allow time

for connection. For example, if you are on a PBX telephonesystem that requires
an access number to be dialled (suchas “9’) toaccessan outside /inc.you wi//
need to enter a pause between the accessnumberand the telephonelfax
number of the otherpa~. Pausesare entered by pressing the REDIAL key (2
secondsper pause). If necessay, several pauses can be entered in a row.

. To enter letters for names or correct a mistake, see “Enteringletters for names”

in this chapter.

1

‘“”~””m @

2

Pressthe keys shown at left. “FAXjTEL

# MODE” will appear in the display.

Press “1”to select SET

a

2-1o INITIAL SETTINGS