Copyright Information
Copyright © 2005 Sharp Electronics Corporation and its suppliers.
Document Information
Sharp AR-C360P User’s Guide
P/N 59379701, Revision 1.0
September, 2005
Disclaimer
Every effort has been made to ensure that the information in this document is complete,
accurate, and up-to-date. The manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot guarantee that changes in
software and equipment made by other manufacturers and referred to in this guide will
not affect the applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily constitute endorsement by the
manufacturer .
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to the
accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.sharpusa.com
Trademark Information
ENERGY STAR is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
MIcrosoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of their
proprietors.
Regulatory Information
As an ENERGY STAR Program Participant, the manufacturer has
determined that this product meets the ENERGY STAR guidelines for
energy efficiency.
This product complies with the requirements of the Council Directives
89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC (R&TTE), as
amended where applicable, on the approximation of the laws of the
member states relating to Electromagnetic Compatibility, Low Voltage
and Radio & Telecommunications Terminal Equipment.
Sharp AR-C360P User’s Guide
Copyright Information > 2
Contents
Copyright Information . . . . . . . . . . . . . . . . . . . . . . 2
Document Information . . . . . . . . . . . . . . . . . . . . . 2
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Trademark Information . . . . . . . . . . . . . . . . . . . . . 2
Regulatory Information . . . . . . . . . . . . . . . . . . . . . 2
Notes, cautions and warnings! . . . . . . . . . . . . . . . . 6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 10
Online usage . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing pages . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer and paper overview . . . . . . . . . . . . . . . . . 13
Opening and closing the top cover . . . . . . . . . . . . 13
Identifying major components . . . . . . . . . . . . . . . 14
Software supplied . . . . . . . . . . . . . . . . . . . . . . . . 19
Paper recommendations . . . . . . . . . . . . . . . . . . . 20
Paper input and output information. . . . . . . . . . . . 21
Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . 23
Trays 1 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . 23
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Face-down stacker . . . . . . . . . . . . . . . . . . . . . 23
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . 24
Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tray and stacker examples . . . . . . . . . . . . . . . . . 25
Loading Trays 1 to 4. . . . . . . . . . . . . . . . . . . . 25
Using the MP Tray . . . . . . . . . . . . . . . . . . . . . 27
Using the stackers . . . . . . . . . . . . . . . . . . . . . 29
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . 32
Display Panel messages . . . . . . . . . . . . . . . . . . . 34
Help mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Status information . . . . . . . . . . . . . . . . . . . . . 34
Menu (Functions) information . . . . . . . . . . . . . 34
Configuration information . . . . . . . . . . . . . . . . 35
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 36
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printer location. . . . . . . . . . . . . . . . . . . . . . . . . . 37
Turning Off/On . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Contents > 3
Checking current settings . . . . . . . . . . . . . . . . . . 40
Interfaces and connection . . . . . . . . . . . . . . . . . . 40
Connecting the USB interface . . . . . . . . . . . . . 41
Connecting the network interface . . . . . . . . . . . 41
Using the Drivers CD. . . . . . . . . . . . . . . . . . . . . . 43
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the printer . . . . . . . . . . . . . . . . . . . . . . . . 44
Consumables and maintenance . . . . . . . . . . . . . . 45
Checking consumable/maintenance item usage . . . 45
Replacement indications . . . . . . . . . . . . . . . . . . . 45
Consumable item order information . . . . . . . . . . . 46
Maintenance item order details. . . . . . . . . . . . . . . 46
Replacing consumables/maintenance items . . . . . . 47
Cleaning the LED heads. . . . . . . . . . . . . . . . . . . . 47
Cleaning the paper feed rollers. . . . . . . . . . . . . . . 49
Cleaning the printer casing . . . . . . . . . . . . . . . . . 52
Emptying the punch chip box
(Punch unit optional accessory) . . . . . . . . . . . . . 54
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . 57
Accessory order information. . . . . . . . . . . . . . . . . 57
Installing accessories . . . . . . . . . . . . . . . . . . . . . 58
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Paper jams – printer . . . . . . . . . . . . . . . . . . . . . . 59
Open cover, paper jam, tttttt side cover . . . . . . 59
Open cover, paper jam, side cover . . . . . . . . . . 61
Open cover, paper jam, top cover . . . . . . . . . . 63
Paper jams – duplex unit . . . . . . . . . . . . . . . . . . . 68
Check duplex unit, paper jam . . . . . . . . . . . . . 68
Paper jams – Finisher (optional accessory) . . . . . . 74
Check Finisher, paper jam/paper remains . . . . . 74
591, 592, 593, 599/ 643, 645
(paper jam around Finisher) . . . . . . . . . . . . . 74
594, 597, 598/ 644, 646
(paper jam in Finisher) . . . . . . . . . . . . . . . . . 77
590 (paper jam in Finisher/Punch unit) . . . . . . . 82
Check Inverter, paper jam . . . . . . . . . . . . . . . 84
Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . 89
Dealing with unsatisfactory printing . . . . . . . . . . . 91
Staple jams – Finisher (optional accessory) . . . . . . 93
Check Finisher, Staple Jam . . . . . . . . . . . . . . . 93
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Contents > 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Appendix A – Display Panel Messages . . . . . . . . 100
Appendix B – Menu system . . . . . . . . . . . . . . . . . 102
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Print Page Count . . . . . . . . . . . . . . . . . . . . . 103
Finisher Count . . . . . . . . . . . . . . . . . . . . . . . 103
Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . 104
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Paper Size in Tray . . . . . . . . . . . . . . . . . . . . 105
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Configuration example –
monochrome pages printed . . . . . . . . . . . . . 106
Print Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Print Information example –
demonstration page . . . . . . . . . . . . . . . . . . 108
Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . . 109
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tray Configuration . . . . . . . . . . . . . . . . . . . . 109
System Adjust . . . . . . . . . . . . . . . . . . . . . . . 114
Menus example 1 – Tray 1 transparencies. . . . 118
Menus example 2 – MP Tray paper size. . . . . . 119
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
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Contents > 5
Notes, cautions and warnings!
NOTE
A note provides additional information to supplement the main
text.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.
Sharp AR-C360P User’s Guide
Notes, cautions and warnings! > 6
Introduction
Congratulations on buying an Sharp color printer. Your new printer
is designed with advanced features to give you clear, vibrant color
prints and crisp black and white pages at high speed on a range of
print media for the office.
In addition, the EFI Fiery print control and job management
functionality allows you to:
> manage or preview jobs in the print queue through either
your web browser or software
> balance the workflow of networked devices
> manage color profiles
> save templates on the hard disk for faster processing and
printing of jobs like Powerpoint presentations and
double-sided documents
Features
The following features are standard on all models:
> Up to 36 pages per minute in full color for fast printing of
high impact color presentations and other documents
> Up to 40 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring color
> ProQ4800 Multilevel technology produces subtler tones and
smoother gradations of color to lend photographic quality to
your documents
> 1200 x 1200 dpi (dots per inch) print resolution for high
quality image production showing the finest detail
> Single Pass Color Digital LED technology for high speed
processing of your printed pages
> 10Base-T and 100Base-TX network connection lets you share
this valuable resource among users on your office network
> Automatic two-sided (duplex) printing for economical use of
paper and compact printing of larger documents
> Hard Disk Drive enables spooled and verified printing
Sharp AR-C360P User’s Guide
Introduction > 7
> USB 2.0 and parallel (IEEE-1284) interfaces
> PCL, PS emulations
> EFI Fiery controller and software
> Graphics Arts capability with full suite of EFI utilities
Sharp AR-C360P User’s Guide
Introduction > 8
Additionally, the following optional features are available:
> High Capacity Feeder (HCF) (1590 sheets)
for loading a further sheets at a time to minimize operator
intervention, or different paper stocks for letterhead
stationery, alternative paper sizes or other print media:
> Memory Expansion DIMM
> Finisher for stapling or saddle stitching printer output
> Punch unit (to extend Finisher functionality)
> EFI Color Profiler Kit
Sharp AR-C360P User’s Guide
Introduction > 9
About this guide
NOTE
Images used in this manual may include optional features that
your printer does not have installed. Also, they may omit features
not essential to the description of a particular function.
This manual is your user’s guide (check the web site,
www.sharpusa.com, for the most up-to-date version) for your
printer and forms part of the overall user support listed below:
> Hardware Setup Guide: to describe how to unpack,
connect and turn on your printer
This is a paper document that is packaged with the printer.
> Handy Reference: to describe how to proceed after
following the set-up guide.
This is a paper document that is packaged with the printer.
> Software Setup Guide: to provide an overview of drivers
and utilities provided.
This is an electronic document stored on the Documentation
CD.
> This User’s Guide: to help you to become familiar with your
printer and make the best use of its many features. Also
included are guidelines for troubleshooting and maintenance
to ensure that it performs at its best. Additionally,
information is provided for adding optional accessories as
your printing needs evolve.
This is an electronic document stored on the Documentation
CD.
> Printing Guide for Windows users and Mac users: to help
you operate your printer effectively and efficiently
This is an electronic document stored on the Documentation
CD.
> EFI Fiery documentation suite
These are electronic documents stored on the EFI Utilities CD.
> Installation Guides: accompany consumable items and
optional accessories to describe how to install them
Sharp AR-C360P User’s Guide
Introduction > 10
These are paper documents that are packaged with the
consumables and optional accessories.
> Online Help: online information accessible from the printer
driver and utility software
Online usage
This guide is intended to be read on screen using an Adobe Acrobat
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
> In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the required
topic. (If the bookmarks are not available, use the “Contents”
on page 3.)
> In the list of bookmarks, click on Index to jump to the Index.
(If the bookmarks are not available, use the “Contents” on
page 3.) Find the term of interest in the alphabetically
arranged index and click on the associated page number to
jump to the page containing the term.
Printing pages
The whole manual, individual pages, or sections may be printed. The
procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
Sharp AR-C360P User’s Guide
Introduction > 11
2. Choose which pages you wish to print:
(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are
looking.
1
2
3
(c) [Pages from] and [to], (3), for the range of pages you
specify by entering their page numbers.
3. Click on [OK].
Sharp AR-C360P User’s Guide
Introduction > 12
Printer and paper overview
Opening and closing the top cover
To open the top cover, squeeze the top cover handle (1) to release
the catch and raise the cover.
1
To close the top cover, push gently (1) until the cover stops midway
and then push harder (2) to close the cover completely. Ensure that
the cover is securely closed.
1
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Printer and paper overview > 13
2
Identifying major components
The major components of your printer are identified in the graphics
below.
1. Paper holding arm
2. Top cover (face-down stacker)
3. MP Tray (multi-purpose tray)
4. Tray 1 side cover
5. Paper size label
6. Paper gauge
7. Tray 1 (paper tray)
8. Control panel
9. Top c o v er ha n d l e
1
2
3
9
8
7
6
4
5
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Printer and paper overview > 14
10. Face-down stacker
11. Power (on/off) switch
12. Face-up stacker
13. Duplex unit
13
12
10
11
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Printer and paper overview > 15
14. Interface unit
15. Network interface connector
16. Parallel interface connector
17. USB interface connector
18. Power connector
19. Ventilation openings
15
19
18
14
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Printer and paper overview > 16
16
17
20. Image drum cartridge and toner cartridge (Cyan)
21. Image drum cartridge and toner cartridge (Magenta)
22. Image drum cartridge and toner cartridge (Yellow)
23. Image drum cartridge and toner cartridge (Black)
24. Toner cartridge
25. Image drum cartridge
26. Fuser unit
27. LED heads
26
27
20
21
22
23
24
25
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Printer and paper overview > 17
28. Belt unit
29. Drum basket handle
30. Drum basket
30
29
28
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Printer and paper overview > 18
31. High capacity Feeder (HCF) 3 trays
31
Software supplied
CDs:
> Printer Drivers
Contains PCL and PS drivers, utilities and productivity
software for the PCL driver.
> Documentation
Contains documentation in electronic form to describe how to
use the printer for day-to-day tasks.
> EFI Utilities
Contains utilities for use with the EFI Fiery driver
Sharp AR-C360P User’s Guide
Printer and paper overview > 19
Paper recommendations
Your printer will handle a variety of print media, including a range of
paper weights and sizes, transparencies and envelopes. This section
provides general advice on choice of media, and explains how to use
each type.
The best performance will be obtained when using standard weight
20 – 24 lb (75 – 90 g/m²) paper designed for use in copiers and
laser printers. Suitable types are:
> HammerMill® Laser Print Radiant, White, 24 lb US Bond
> Xerox® 4024, 20lb US Bond
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in this
type of printer. Window envelopes are not suitable.
Transparencies should be of the type designed for use in copiers
and laser printers. In particular, avoid office transparencies
designed for use by hand with marker pens. These will melt in the
fuser and cause damage.
Labels should also be of the type recommended for use in copiers
and laser printers, in which the base carrier page is entirely covered
by labels. Other types of label stock may damage the printer due to
the labels peeling off during the printing process. Suitable types are:
> Avery White Laser Label types 7162, 7664, 7666 (A4), or
5161 (Letter)
Sharp AR-C360P User’s Guide
Printer and paper overview > 20
Paper input and output information
The following table relates paper parameters to input trays (Tray 1
to Tray 4 (numbering from the top) and MP Tray) and to output
areas (Face-down stacker and Face-up stacker).
TYPE SIZE WEIGHT INPUT/
OUTPUT
Plain paper A3, A3 Nobi, A3 Wide,
Postcard – – Tray 1 or MP Tray
Envelope 4.72 x 9.25 in
A4, A5, A6, B4, B5,
Letter, Legal 13,
Legal 13.5, Legal 14,
Executive, Tabloid,
Tab l o i d E x t ra
Custom
W: 3.94 – 12.91 in
L: 5.82 – 18 in
Custom
W: 3.12 – 12.91 in
L: 3.54 – 18 in
Banner
W: Letter width
L: 18 – 48 in
Index card:
3 x 5 in
3.54 x 8.07 in
9.25 x 4.72 in
9.25 x 4.13 in
9.45 x 13.07 in
8.50 x 10.91 in
4.69 x 7.76 in
8.27 x 11.69 in
17 – 57 lb Any Tray
Any Stacker
17 – 57 lb Any Tray
Face-up Stac ke r
15 – 71 lb MP Tray
Face-up Stac ke r
34 lb
recommended
15 – 71 lb MP Tray
23 lb MP Tray
MP Tray
Face-up Stac ke r
Face-up Stac ke r
Face-up Stac ke r
Face-up Stac ke r
12.76 x 9.02 in
9.02 x 6.38 in
8.66 x 4.33 in
8.88 x 3.88 in
9.5 x 4.13 in
7.5 x 3.88 in
Labels A4, Letter, B5 0.004 –
Sharp AR-C360P User’s Guide
Printer and paper overview > 21
Based on
24 lb paper
0.008 in
MP Tray
Face-up Stac ke r
TYPE SIZE WEIGHT INPUT/
OUTPUT
Transparencies
Glossy paper
A4, Letter 0.004 in Tray 1 or MP Tray
Face-up Stac ke r
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Printer and paper overview > 22
Trays and stackers
Trays 1 to 4
Tray 1 is the standard blank paper input tray and can hold up to 530
sheets of 20 lb (75 g/m²) paper. Additional trays (via the High
Capacity Feeder), to give a total of 4, can be added as an option to
give a total tray capacity of 2120 sheets of 20 lb (75 g/m²) paper.
If you have identical paper stock loaded in another tray (for example
Tray 2 or the MP Tray), you can have the printer automatically
switch to that other tray when the current tray runs out of paper.
This function can be enabled by driver settings when printing from a
Windows application or by a menu setting when printing from other
applications.
MP tray
The multi-purpose tray is used for media sizes additional to those of
the standard trays, heavier media weights and special media.
The multi-purpose tray can handle the same sizes as the standard
trays but in weights up to 71.3 lb (268 g/m²). For very heavy paper
stock use the face-up paper stacker. This ensures that the paper
path through the printer is almost straight.
The multi-purpose tray can feed paper widths as small as 3in
(76.2 mm) and lengths up to 47.24 in (1200 mm). For banner
printing, recommended sizes are Letter wide, 35.43 in and 47.24 in
long and weight 34 lb (128 g/m²).
Use the multi purpose tray for printing on envelopes and
transparencies. Up to 100 sheets of transparencies or 25 envelopes
can be loaded at one time, subject to a maximum stacking depth of
1 in.
Paper or transparencies should be loaded print side up and top edge
into the printer. Do not use the duplex (two-sided printing) function
for transparencies.
Face-down stacker
The face-down stacker on the top of the printer can hold up to 500
sheets of 20 lb (80 g/m²) standard paper, and can handle paper
Sharp AR-C360P User’s Guide
Printer and paper overview > 23
stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading
order (page 1 first) will be sorted in reading order (last page on top,
facing down).
Face-up stacker
The face-up stacker should be opened and the tray extension pulled
out when required for use. (With the face-up stacker either open or
closed, the driver setting of Face Down will successfully direct prints
to the Face-Down stacker.)
The face-up stacker can hold up to 250 sheets of 20 lb (80 g/m²)
standard paper and can handle stocks up to 71.3 lb (268 g/m²).
Always use this stacker and the multi-purpose feeder for paper
stocks heavier than 57 lb (216 g/m²).
Duplex unit
This option provides automatic two-sided printing on plain paper fed
from Trays 1 – 4 or the MP Tray. Applicable paper sizes are A6, A5,
B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in,
Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide,
A3 Nobi, Custom size (3.9 – 12.9 in wide, 5.8 –18 in long), using
paper stocks in the range 20 – 32 lb (75 – 120 g/m²).
Sharp AR-C360P User’s Guide
Printer and paper overview > 24
Tray and stacker examples
Loading Trays 1 to 4
Tray 1 is used in the following example.
1. Pull out the tray.
2. Press the paper rear stopper tab (1) and adjust the tab to the
required paper size.
1
3. Fan the paper to be loaded then tap the edges of the stack on
a flat surface to make it flush.
4. Load the paper (face down and top edge towards the right for
letterhead paper), press the tab (2) on the paper guide and
adjust the guides (3) for a snug fit to the paper.
Sharp AR-C360P User’s Guide
Printer and paper overview > 25
To avoid paper jams:
> Do not leave space between the paper and the guides and
rear stopper.
> Do not overfill the paper tray. Capacity depends on the
paper type.
> Do not load damaged paper.
> Do not load paper of different sizes or types at the same
time.
3
2
5. Gently push the tray back into the printer.
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Printer and paper overview > 26
Using the MP Tray
1. Squeeze the handle (1) and open the multi-purpose tray.
1
2. Fold out the paper support section and swivel out the
extension supports (2).
3
2
3. Adjust the paper guides (3) to the size of the paper being
used.
Sharp AR-C360P User’s Guide
Printer and paper overview > 27
4. Fan the paper to be loaded then tap the edges of the stack on
a flat surface to make it flush.
5. Load the paper.
> For single-sided printing on letterhead, load the paper into
the multi-purpose tray with pre-printed side up and top
edge into the printer.
> For two-sided (duplex) printing on letterhead, load the
paper with pre-printed side down and top edge away from
the printer.
> Envelopes should be loaded face-up with long edge into
the printer. Do not select duplex printing on envelopes.
> Do not leave space between the paper and the guides.
> Do not exceed the paper capacity of approximately 230
sheets, 100 transparencies or 25 envelopes. Maximum
stacking depth is 1in.
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Printer and paper overview > 28
Using the stackers
Face-down stacker
When the face-up stacker (1) on the left side of the printer is closed
(its normal position), paper is ejected to the face-down stacker on
the top of the printer.
1
Face-up stacker
The face-up exit path is used for heavy paper (cardstock etc.),
envelopes, transparencies, and labels.
1. Open the stacker (1).
1
Sharp AR-C360P User’s Guide
Printer and paper overview > 29
2. Flip out the paper support (2).
2
3. Swivel out the paper support extension (3).
3
Sharp AR-C360P User’s Guide
Printer and paper overview > 30
Control panel
The control panel can be swivelled to 90° (maximum) upwards from
its base position (1) as required for ease of use.
1
Sharp AR-C360P User’s Guide
Control panel > 31
Buttons and lights
The parts of the control panel are identified and briefly explained
below:
1. Shutdown/Restart button
Hold down for more than 2 seconds for a soft shutdown. You
can then press this button again for a restart or use the
Power switch to turn off the printer completely.
2. Ready light
On: indicates ready to print
Flashing: indicates processing print data
Off: indicates unable to receive data (offline)
3. Attention light
Off: indicates normal operation
Flashing: indicates error(s) present but printing can continue
On: indicates error(s) present and printing cannot continue
4. Display panel
Displays status and setup information for the printer and user
help information in your chosen language
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5. Up-arrow button
Enters menu mode and enables upward movement through
the displayed list of menu items
6. Down-arrow button
Enters menu mode and enables downward movement through
the displayed list of menu items
7. Back button
Returns to the previous higher level menu item
8. Enter button
Enters menu mode and selects the menu item highlighted in
the display panel
9. Online button
Switches between online (printer ready to receive data) and
offline (printer not ready to receive data)
10. Cancel button
Cancels current print job
11. Help button
Provides additional textual or image data to supplement what
is displayed on the display panel
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Display Panel messages
There are four types of display panel message:
> Help information
> Status information
> Menu (functions) information
> Configuration information
The display panel messages, supplemented by the Help messages
where appropriate, are intended to be self-explanatory. More
information on typical messages is provided in “Appendix A – Display
Panel Messages” on page 100
Help mode
When an error has occurred, press the Help button. Information
displays that will help you correct the error.
Status information
Status information is associated with three printer states:
In the Information state, such as idling or printing, the printer
is able to process print jobs.
In the Warning state, the printer has encountered some minor
problem but is still able to process print jobs.
In the Error state, the printer has encountered a problem and
cannot continue printing until the user has intervened and
removed the cause of the trouble.
The top two lines of the display panel show the printer status. The
bottom of the display panel normally shows a bar chart of the toner
usage.
Menu (Functions) information
There are three types of menu (functions) information:
User menus: accessed by pressing the Enter button, Up-
arrow or Down-arrow button on the control panel. These
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menus are available to the general user to make various
settings that are used in the running of the printer.
Administrator menu: accessed by pressing the Enter button
for more than 2 seconds while turning on the printer power
supply (including Restart). Available to administrator level
users. Restricts the changes that general users can make via
the user menus.
System maintenance menu: accessed by pressing the Up-
arrow and Down-arrow buttons together for more than 2
seconds while turning on the printer power supply (including
Restart). Available to support staff to allow printer
configurations and special functions to be set.
Configuration information
Configuration information displays printer configuration information
such as internal firmware versions.
Menu options at each level can be scrolled through by moving
the highlight with the Up-arrow/Down-arrow buttons and a
highlighted option at that level can be selected by pressing the
Enter button. When the lowest level menu has been selected,
you can change the setting for that menu by selecting the
required highlighted value from a list or by entering a numeric
value. In other cases, you can display or print configuration
information.
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Using the menus
NOTE
Menu details are given in “Appendix B – Menu system” on
page 102 for reference.
The Enter, Up-arrow, Down-arrow and Back buttons are used to
move through the printer menus. You can adjust settings (e.g. set
the paper size for Tray 1) or view information (e.g. how much is left
of a selected consumable).
Many of these menu settings can be, and often are, overridden by
settings in the Windows printer drivers. However, several of the
driver settings can be left at "Printer Setting," which will then default
to the settings entered in these printer menus.
The steps involved in using the menus are typically as follows:
1. Ensure that the display panel indicates that the printer is
ready to print.
2. Enter User menu mode by pressing either the Enter button
or the Up-arrow or Down-arrow button and press the
latter two repeatedly until the desired menu is highlighted in
the displayed list.
3. Press the Enter button to select this menu.
4. Press the Up-arrow or Down-arrow buttons repeatedly
until the desired Item is highlighted.
5. Press the Enter button to select this Item.
6. Press the Up-arrow or Down-arrow buttons repeatedly
until the desired Value is highlighted.
7. Press the Enter button to select this Value. (If you are
setting a parameter, ensure that an asterisk (*) appears
beside the selected parameter Value.)
8. Press the Online button to exit menu mode and return to the
ready to print status.
Refer to the section entitled “Getting started” on page 37 and
“Appendix B – Menu system” on page 102 for examples of using the
menus.
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Getting started
This section provides information to help you get started with using
your printer.
Printer location
Check that you have sufficient space for access:
> around your printer:
20cm 8in
60cm 60cm
24in24in
100cm 40in
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> above your printer:
70cm
28in
Turning Off/On
Turning Off
1. Hold down the Shutdown/Restart button (1) on the control
panel for more than 2 seconds to start the shutdown process.
1
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2. When the display panel shows that you can either turn off or
restart the printer, use the On/Off switch to turn off the
printer. Please wait as this may take a short time.
Turning On
NOTE
If the display panel shows that you can either turn off or restart
the printer, press Shutdown/Restart to turn on the printer.
1. If the printer is turned off (no power), use the On/Off switch
to turn on the printer. Please wait as this may take a short
time.
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Checking current settings
Carry out the following steps to generate a Configuration report
(Menu Map) to confirm that your printer is correctly configured.
1. Ensure that there is Letter paper in Tray 1 (to be used in this
operation).
2. Ensure that the display panel indicates that the printer is
ready to print.
3. Press the Up-arrow or Down-arrow buttons repeatedly
until Print Pages is highlighted.
4. Press the Enter button to select Print Pages.
5. Press the Up-arrow or Down-arrow buttons repeatedly
until Configuration is highlighted.
6. Press the Enter button to select Configuration.
7. Press the Enter button to execute the command and a
Configuration document is printed.
8. After printing the configuration document, the printer returns
to the ready to print status.
9. You can use this document to check your printer
configuration. System values and installed accessories are
listed at the top of the first page while status values and
settings follow.
Interfaces and connection
Your printer is equipped with a selection of data interfaces:
> Parallel – For direct connection to a PC. This port requires a
bi-directional (IEEE 1284 compliant) parallel cable.
> USB – For connection to a PC running Windows 98 or above
(not Windows 95 upgraded to Windows 98) or Macintosh.
This port requires a cable conforming to USB version 2.0 or
above.
> The printer may not work if a USB- compatible device is
connected concurrently with other USB-compatible machines.
When connecting multiple printers of the same type, they
appear as *****, ***** (2), ***** (3), etc. These numbers
depend on the order of connecting or turning on each printer.
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> Ethernet – For network cable connection.
NOTE
Interface cables are not supplied with your printer.
Connecting the parallel interface
1. Turn off the printer and the computer.
2. Connect a parallel cable between the printer and computer.
3. Turn on the printer and then the computer.
Connecting the USB interface
Do not connect the USB cable at this time. You will be instructed
when to connect the USB cable when you run the Drivers CD.
If you are connecting your printer directly to a stand alone computer
proceed to the section entitled “Printer Drivers”.
Connecting the network interface
1. Turn off the printer and the computer.
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2. Remove the protective cover from the network connector on
the printer.
3. Connect an Ethernet cable between the printer and an
Ethernet hub.
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4. Turn on the printer and then the computer.
If your printer is to be installed as a network printer, please refer to
the relevant section in the Software Installation Guide and
Configuration Guide for further details on how to configure the
network connection before installing the printer drivers.
NOTE
Administrator’s authority is required when installing a network
connection.
Using the Drivers CD
For instructions on installing the drivers and other software, refer to
the Software Installation booklet.
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Operation
Using the printer
For full details of how to use the printer and any optional accessories
to print jobs efficiently and effectively, please refer to the Printing
Guide.
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Consumables and maintenance
This section explains how to replace consumable and maintenance
items when due. As a guide, the life expectancy of these items is:
> Toner — 15,000 Letter pages at 5% coverage.
The printer is shipped with sufficient toner for 7,500 Letter
pages in the print cartridges of which 1 – 2,000 Letter pages
of toner are used to charge the image drum.
> Image drum — 42,000 Letter pages continuous print
> Transfer belt — Approximately 100,000 Letter pages
> Fuser — Approximately 100,000 Letter pages
Checking consumable/maintenance item usage
At any time, you can check how much of each consumable/
maintenance item is left by using the appropriate menus. For
example, enter the menu system and follow the path:
Configuration>Supplies Life>Cyan Toner
The percentage of Cyan Toner remaining is displayed on the display
panel and the printer then returns to the ready to print status.
Replacement indications
The display panel provides messages to the effect that
consumables/maintenance items are running low or nearing end of
life followed some time later by a message that replacement is
required. You should replace the item as soon as possible after this
message is displayed to avoid the possibility of print quality being
compromised.
The paper feed rollers and the multi-purpose (MP) tray feed rollers
do not have any replacement warning messages. Recommended
replacement: after approximately 120,000 Letter sheets.
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Consumable item order information
ITEM LIFE ORDER NUMBER
Toner, Black 15,000 Letter pages @ 5% AR-C36TBU
Toner, Cyan 15,000 Letter pages @ 5% AR-C36TCU
Toner, Magenta 15,000 Letter pages @ 5% AR-C36TMU
Toner, Yellow 15,000 Letter pages @ 5% AR-C36TYU
Image drum, Black 42,000 Letter pages
continuous print
AR-C36BDR
Image drum, Cyan 42,000 Letter pages
Image drum, Magenta 42,000 Letter pages
Image drum, Yellow 42,000 Letter pages
continuous print
continuous print
continuous print
AR-C36CDR
AR-C36MDR
AR-C36YDR
Maintenance item order details
ITEM LIFE ORDER NUMBER
Fuser unit 100,000 Letter pages 120V: AR-C36FU1
Belt unit 100,000 Letter pages AR-C36TB1
Toner Collection Bottle 30,000 Letter pages avg AR-C36WTB
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Replacing consumables/maintenance items
Each consumable or maintenance item comes complete with its own
installation details which give full instructions on replacement. You
are advised to follow these instructions carefully.
CAUTION!
Only use genuine Sharp consumables to ensure the best
quality and performance from your hardware.
Non-Sharp products may damage your printer’s
performance and invalidate your warranty.
Cleaning the LED heads
You are advised to clean the LED heads:
> any time you replace a toner cartridge (a LED lens cleaner is
enclosed with each replacement toner cartridge)
> if printing is showing signs of faded images, white stripes or
blurred letters
You can use a LED lens cleaner or dry, soft cloth for cleaning the LED
heads.
1. Open the top cover.
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2. With an LED lens cleaner or soft cloth, gently wipe each of
the four heads (1). Move the cleaner as shown, using a clean
section of the cleaner with each pass. Be careful not to
damage the guards (2).
3. Close the top cover.
1
2
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Cleaning the paper feed rollers
Clean the paper feed rollers if paper jams frequently occur.
1. Remove items like a wrist watch or bracelet then use the
Shutdown/Restart button followed by the On/Off switch
to turn the printer off.
2. Open Tray 1 side cover and pull out the paper guide plate (1).
1
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3. Remove Tray 1 completely from the printer.
4. Gaining access through the gap left by Tray 1, wipe the 3
paper feed rollers (2) with a soft cloth lightly moistened with
water.
5. Replace Tray 1.
Consumables and maintenance > 50
2
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6. Return the paper guide plate to its original position and close
Tray 1 side cover.
7. Turn on the printer.
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Cleaning the printer casing
1. Turn the printer off by using the Shutdown/Restart button
followed by the On/Off switch.
2. Wipe the printer surface with a soft cloth moistened sparingly
with water or neutral detergent.
3. Use a soft dry cloth to dry the printer surface.
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4. Turn on the printer.
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Emptying the punch chip box (Punch unit optional accessory)
When the display panel indicates that the punch chip box is full,
empty the box as follows:
1. Operate the Finisher lever and move the Finisher away from
the printer.
2. Pull out the punch chip box, being careful to keep it level so
as not to spill any chips.
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3. Discard the chips in an appropriate place.
4. Replace the punch chip box carefully into the Finisher.
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5. Check that the punch chip box has been replaced correctly
then move the Finisher back into position, being careful not
to trap your fingers.
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Optional accessories
This section describes optional accessory equipment for your printer.
The following accessories are available:
> Finisher (for stapling or saddle stitching printer output)
> Punch unit (to extend Finisher functionality)
Accessory order information
ITEM ORDER NUMBER
Finisher: AR-C36TF
Finisher Punch Unit:
2-3 hole AR-C36HP
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Installing accessories
Each accessory (apart from the Finisher and MFP Upgrade Kit)
comes complete with its own documentation which gives full
instructions on installation. You are advised to follow these
instructions carefully.
After installation, print out a Menu Map (Configuration document) to
check that the installation has been successful.
For the following accessories, you have to make the appropriate
setting in your printer driver(s):
> Finisher
Refer to the Printing Guide for driver setting details.
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Troubleshooting
This section provides information to help you deal with problems
that may arise when using the printer. The following paragraphs
describe actions to take in the event of a paper jam and how to deal
with unsatisfactory print results. Display panel messages about
paper jams and relevant actions are given in this section while a list
of other typical messages and suggested responses is given in
“Appendix A – Display Panel Messages” on page 100.
Paper jams – printer
If a paper jam occurs, a message appears on the display panel in the
printer Control Panel. You can press the Help button to display
guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs,
which correspond to the paper jam messages.
Open cover, paper jam, tttttt side cover
Tray 1, or any one of Tray 2 to Tray 4 (if installed), can appear in
place of the tttttt characters in the display panel message. In this
example Tray 1 is used, the procedure being similar for all other
trays.
1. Squeeze the catch (1) on Tray 1 side cover and open the
cover.
1
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2. Holding it by the tab (2), turn the paper guide outward.
2
3. Carefully remove the jammed paper.
4. Put the paper guide back into position and close Tray 1 side
cover.
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Open cover, paper jam, side cover
1. If the MP Tray is open, close it so that the side cover (1) is
visible.
1
2. Pull the release lever (2) and pull open the side cover.
2
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3. Carefully remove the jammed paper.
4. Close the side cover.
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Open cover, paper jam, top cover
1. Squeeze the top cover handle (1) and open the top cover.
1
WARNING!
Be careful not to touch the fuser unit which is hot after
printing.
2. Squeeze the basket handle (2) and raise the drum basket.
2
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3. Carefully remove any paper on the belt.
4. If paper is jammed in the fuser unit, push the lock lever (3)
in the direction shown to release the unit.
WARNING!
Be careful not to touch the fuser unit which may be hot
after printing. If the fuser unit is hot, wait until it cools
before attempting to remove any jammed paper.
Holding the fuser unit (4) by the handle, lift it out of the
printer and place it on a flat surface.
4
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3
5. Pull up the jam release levers (5) and remove the jammed
paper.
5
6. Carefully replace the fuser unit into the printer and turn the
lock lever (6) in the direction shown to lock the fuser unit.
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6
7. If paper is jammed near the paper exit, open the face-up
stacker (7).
7
8. Open the side cover (paper exit) (8) and remove the jammed
paper.
8
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9. Close the side cover (paper exit) and then the face-up
stacker.
10. Return the image drum basket (9) into position and check it
is locked.
9
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11. Close the top cover and ensure it is latched.
Paper jams – duplex unit
Check duplex unit, paper jam
1. If a Finisher unit is attached to your printer, operate the lever
(1) of the Inverter unit to separate the Inverter from the
printer.
1
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2. Operate the duplex cover release button (2) and open the
cover.
2
3. Carefully remove any jammed paper.
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4. Operate the levers (3) and pull out the duplex unit.
3
3
5. Holding the front top cover by the grip (4), push it gently
inwards and raise it.
4
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6. Remove any jammed paper.
7. In similar manner, check for and clear any paper jammed
under the rear top cover.
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8. Replace the two top covers.
9. Raise the front cover of the duplex unit.
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10. Push the duplex unit back into position.
11. If you detached a Finisher unit to gain access to the duplex
unit, replace the Finisher unit.
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Paper jams – Finisher (optional accessory)
Check Finisher, paper jam/paper remains
Use the Help button on the printer control panel to check the number
displayed. You will need this to be able to clear the paper jam. The
following paragraphs explain what to do for each of the indicated
numeric codes.
591, 592, 593, 599/ 643, 645 (paper jam around Finisher)
1. Remove any paper at the Finisher paper exit.
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2. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
3. Open the Finisher top cover.
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4. Carefully remove any jammed paper.
5. Close the Finisher top cover.
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6. Move the Finisher back into position and connect it to the
Inverter.
594, 597, 598/ 644, 646 (paper jam in Finisher)
1. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
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2. Open the Finisher front cover (2).
2
3. Continue to turn the lower knob (3) clockwise until any
jammed paper is completely ejected.
3
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4. Remove the ejected paper.
5. Close the Finisher front cover.
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6. Open the Finisher right side cover.
7. Carefully remove any jammed paper.
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8. Close the Finisher right side cover.
9. Move the Finisher back into position and connect it to the
Inverter.
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590 (paper jam in Finisher/Punch unit)
1. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
2. Move the tab (2) on the right side of the Finisher to align it
with the mark (3).
3
2
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3. Open the Finisher top cover.
4. Carefully remove any jammed paper.
5. Close the Finisher top cover.
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6. Move the Finisher back into position and connect it to the
Inverter.
Check Inverter, paper jam
1. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
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2. Squeeze the recessed handle (2) and open the left side cover
of the Inverter.
2
3. Carefully remove any jammed paper.
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4. Close the Inverter left side cover.
5. Move the Finisher back into position and connect it to the
Inverter.
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6. Operate the Inverter lever (3) and separate the Inverter from
the printer.
3
7. Open the right side door (4) of the Inverter.
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4
8. Remove any jammed paper.
9. Close the right side door.
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10. Move the Finisher and Inverter back into position and connect
to the printer.
Avoiding paper jams
The following table summarizes possible causes of paper jams and
suggests ways of avoiding them.
POSSIBLE CAUSE SUGGESTED REMEDY
The printer is not level. Place the printer on a steady, level surface.
Your print media is too light or
too heavy.
Your print media is damp or
charged with static electricity.
Your print media is creased or
curled.
Your print media sheets are
not aligned with each other.
Your print media is not aligned
properly in the paper tray.
Your envelopes to be printed
are not oriented properly.
Use appropriate media.
Use media that has been stored in
appropriate temperature and humidity
conditions.
Use appropriate media. Decurled media can
be used.
Remove the sheets, jog them into alignment
and reload them.
Adjust the paper stop and paper guides of
the tray, or the manual feed guide on the MP
Tray to align the media properly.
Adjust the orientation as required.
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POSSIBLE CAUSE SUGGESTED REMEDY
Your printer feed roller is dirty. Wipe the roller with a cloth moistened with
Your printer feed rollers are
wearing out.
The media weight or type
have been wrongly set.
water.
Replace the feed rollers.
Select the correct printer menu settings for
[Media Weight] and [Media Type].
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Dealing with unsatisfactory printing
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE
Vertical white lines
can be seen on the
printed page.
Printed images are
fading vertically.
Printing is light. The toner cartridge is
The LED head is dirty. Wipe the LED head with a
The toner is low. Replace the toner cartridge.
Foreign materials may
be present in the image
drum.
Light-shielding film of
the image drum
cartridge is dirty.
The LED head is dirty. Wipe the LED head with a
The toner is low. Replace the toner cartridge.
The paper is not
suitable for the printer.
not properly seated.
The toner is low. Replace the toner cartridge.
The paper is moist. Use paper stored in proper
The paper is not
suitable for the printer.
LED lens cleaner or with a
soft cloth.
Replace the image drum
cartridge.
Wipe the film with a LED
lens cleaner or with a soft
cloth.
LED lens cleaner or with a
soft cloth.
Use recommended paper.
Reinstall the toner
cartridge.
temperature and humidity
conditions.
Use recommended paper.
Partially faded
images. White
spots and lines
appear in solid
printing.
Thickness and type of
paper are inappropriate.
Recycled paper is being
used.
Paper is moist or dry. Use paper stored in proper
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Set a proper value for
[Media Weight] and [Media
Type] in the menu setup, or
set one value thicker for
[Media Weight].
Set one value thicker for
[Media Weight] in the menu
setup.
temperature and humidity
conditions.
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE
Vertical lines
appear.
Horizontal Lines
and spots appear
periodically.
White area of paper
is lightly stained.
Periphery of the
letters is smudged.
The image drum
cartridge is damaged.
The toner is low. Replace the toner cartridge.
When the interval is
about 94mm (4in), the
image drum (the green
tube) is damaged or
dirty.
When the interval is
about 42mm (1.5in),
there may be foreign
particles in the image
drum cartridge.
When the interval is
about 87mm (3.5in),
the fuser unit is
damaged.
The image drum
cartridge has been
exposed to light.
Paper contains static. Use paper stored in proper
Too thick paper is used. Use thinner paper.
The toner is low. Replace the toner cartridge.
The LED head is dirty. Wipe the head with LED lens
Replace the image drum
cartridge.
Wipe it lightly with a soft
cloth. Replace the image
drum cartridge when it is
damaged.
Open/close the top cover,
and print again.
Replace the fuser unit.
Replace the image drum
cartridge if the problem is
not resolved.
temperature and humidity
conditions.
cleaner or with a soft cloth.
Toner comes off
when it is rubbed.
Glossiness is not
uniform.
The thickness and type
of the paper are
incorrectly set.
Recycled paper is used. Set one value thicker for
The thickness and type
of the paper are
incorrectly set.
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Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value thicker for
[Media Weight].
[Media Weight] in the menu
setup.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value lighter for
[Media Weight].
Staple jams – Finisher (optional accessory)
Check Finisher, Staple Jam
When the display indicates a staple jam has occurred, clear the jam
as follows:
1. Open the Finisher front cover.
2. Turn the knob in the direction indicated until the colored
indicator appears.
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Troubleshooting > 93
3. Remove any paper that awaits stapling in the paper ejection
area.
4. Pull out the staple unit.
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Troubleshooting > 94
5. Turn the knob in the direction indicated to move the stapler
to the front.
6. Grip both sides of the staple cartridge, pull it up and remove
it.
7. Raise the staple cartridge gate.
Sharp AR-C360P User’s Guide
Troubleshooting > 95
8. Remove all staples that are emerging from the staple case.
9. Return the staple cartridge gate to its original position.
10. Replace the staple cartridge.
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Troubleshooting > 96
11. Ensure that the staple cartridge is securely installed back into
the staple unit then push the staple unit fully home.
12. Close the Finisher front cover, being careful not to trap your
fingers.
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Troubleshooting > 97
Specifications
ITEM SPECIFICATION
Dimensions 25.8x24.4x18.2 in (WxDxH)
655x620x462 mm (WxDxH)
Weight Without options, 152 lb (68 kg)
Print speeds 36 ppm color; 40 ppm monochrome 20 – 28 lb
Resolution 1200 x 1200 dpi
Emulations PCL 5c, PCL XL 2.1, PS
Memory 1 GB (max.)
Paper input
at 20 lb (75 g/m²)
Paper weight 15 – 71 lb (55 – 268 g/m²)
Paper output Face-down stacker: 500 sheets
Interfaces Parallel, USB 2.0, 10Base-T and 100Base-TX
Duty cycle 150,000 pages/month maximum
Toner life 15,000 Letter pages @ 5% coverage
paper
Trays 1 – 4: 530 sheets Letter each
MP Tray: 230 sheets Letter
Face-up stacker: 250 sheets
Image drum life 42,000 Letter pages, continuous print
Belt life 100,000 Letter pages
Fuser life 100,000 Letter pages
Toner collection bottle
life
Power rating 110 – 127 VAC, 60 Hz
Power consumption Operating: 1,500 W maximum, 750 W typical
Operating environment Operating: 50 – 90°F/20 – 80%RH
30,000 Letter pages
230 VAC, 50 Hz +/- 2Hz
Standby: 1,300 W maximum, 200 W typical
Power save: <45 W
Off: 32 – 110°F/10 – 90%RH
Sharp AR-C360P User’s Guide
Specifications > 98
ITEM SPECIFICATION
Noise level Operating: 53dBA maximum
Standby: 40dBA maximum
Power save: 40dBA maximum after 30 mins
background level
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Specifications > 99
Appendix A – Display Panel Messages
The display panel messages are intended to be self-explanatory.
Representative messages are given as examples below.
MESSAGE COMMENT
Ready to Print Your printer is online and ready to print.
Printing tttttt Your printer is printing and paper is currently being
fed from tttttt, where tttttt identifies a tray.
tttttt Near End The paper supply in the tray identified by tttttt will
cccccc Toner Low The remaining toner of color cccccc is running low.
Fuser Unit Near Life The fuser unit is nearing the end of its working life.
Change Fuser Unit The fuser unit has reached the end of its working
Inverter is Removed The Inverter unit has been separated from the
Invalid Data
Press ONLINE Button
Change Paper in tttttt
mmmmmm
pppppp
Press ONLINE button
Please see HELP for
details
Install Paper
tttttt
mmmmmm
Please see HELP for
details
run out soon.
life and has to be changed.
printer and all Finisher functions are disabled.
(Finisher/Inverter is an optional accessory.)
Invalid data has been received by the printer. Press
the ONLINE button to clear this warning.
There is a mismatch between the media in the tray
and print data.
Load media of size mmmmmm and type pppppp
into tray tttttt. The message may remain for some
time after you have closed the tray.
You can have the printer ignore this error for the
current print job by pressing the ONLINE button.
You can access help details by pressing the HELP
button.
The printer has tried to take paper from an empty
tray.
Load media of size mmmmmm into tray tttttt. The
message may remain for some time after you have
closed the tray.
You can access help details by pressing the HELP
button.
Install Tray
tttttt
The printer has tried to take paper from a tray that
has been removed.
Ensure that tray tttttt is correctly located or put tray
tttttt loaded with paper back into the printer.
Sharp AR-C360P User’s Guide
Appendix A – Display Panel Messages > 100
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