Sharp AR-C360P User Manual

Copyright Information

Document Information

Sharp AR-C360P User’s Guide

P/N 59379701, Revision 1.0

September, 2005

Disclaimer

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer .

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the web site:

http://www.sharpusa.com

Trademark Information

ENERGY STAR is a trademark of the United States Environmental Protection Agency.

Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of MIcrosoft Corporation in the United States and/or other countries.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

Regulatory Information

As an ENERGY STAR Program Participant, the manufacturer has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC (R&TTE), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage and Radio & Telecommunications Terminal Equipment.

Sharp AR-C360P User’s Guide

Contents

Document Information . . . . . . . . . . . . . . . . . . . . . 2

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Trademark Information . . . . . . . . . . . . . . . . . . . . . 2

Regulatory Information . . . . . . . . . . . . . . . . . . . . . 2

Notes, cautions and warnings! . . . . . . . . . . . . . . . . 6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 10

Online usage . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printing pages . . . . . . . . . . . . . . . . . . . . . . . . 11

Printer and paper overview . . . . . . . . . . . . . . . . . 13

Opening and closing the top cover . . . . . . . . . . . . 13

Identifying major components . . . . . . . . . . . . . . . 14

Software supplied . . . . . . . . . . . . . . . . . . . . . . . . 19

Paper recommendations . . . . . . . . . . . . . . . . . . . 20

Paper input and output information. . . . . . . . . . . . 21

Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . 23

Trays 1 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . 23

MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Face-down stacker . . . . . . . . . . . . . . . . . . . . . 23

Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . 24

Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Tray and stacker examples . . . . . . . . . . . . . . . . . 25

Loading Trays 1 to 4. . . . . . . . . . . . . . . . . . . . 25

Using the MP Tray . . . . . . . . . . . . . . . . . . . . . 27

Using the stackers . . . . . . . . . . . . . . . . . . . . . 29

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . 32

Display Panel messages . . . . . . . . . . . . . . . . . . . 34

Help mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Status information . . . . . . . . . . . . . . . . . . . . . 34

Menu (Functions) information . . . . . . . . . . . . . 34

Configuration information . . . . . . . . . . . . . . . . 35

Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 36

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Printer location. . . . . . . . . . . . . . . . . . . . . . . . . . 37

Turning Off/On . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Turning On . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Checking current settings . . . . . . . . . . . . . . . . . . 40

Interfaces and connection . . . . . . . . . . . . . . . . . . 40

Connecting the USB interface . . . . . . . . . . . . . 41

Connecting the network interface . . . . . . . . . . . 41

Using the Drivers CD. . . . . . . . . . . . . . . . . . . . . . 43

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the printer . . . . . . . . . . . . . . . . . . . . . . . . 44

Consumables and maintenance . . . . . . . . . . . . . . 45

Checking consumable/maintenance item usage . . . 45

Replacement indications . . . . . . . . . . . . . . . . . . . 45

Consumable item order information . . . . . . . . . . . 46

Maintenance item order details. . . . . . . . . . . . . . . 46

Replacing consumables/maintenance items . . . . . . 47

Cleaning the LED heads. . . . . . . . . . . . . . . . . . . . 47

Cleaning the paper feed rollers. . . . . . . . . . . . . . . 49

Cleaning the printer casing . . . . . . . . . . . . . . . . . 52

Emptying the punch chip box

(Punch unit optional accessory) . . . . . . . . . . . . . 54

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . 57

Accessory order information. . . . . . . . . . . . . . . . . 57

Installing accessories . . . . . . . . . . . . . . . . . . . . . 58

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Paper jams – printer . . . . . . . . . . . . . . . . . . . . . . 59

Open cover, paper jam, tttttt side cover . . . . . . 59

Open cover, paper jam, side cover . . . . . . . . . . 61

Open cover, paper jam, top cover . . . . . . . . . . 63

Paper jams – duplex unit . . . . . . . . . . . . . . . . . . . 68

Check duplex unit, paper jam . . . . . . . . . . . . . 68

Paper jams – Finisher (optional accessory) . . . . . . 74

Check Finisher, paper jam/paper remains . . . . . 74

591, 592, 593, 599/ 643, 645

(paper jam around Finisher) . . . . . . . . . . . . . 74

594, 597, 598/ 644, 646

(paper jam in Finisher) . . . . . . . . . . . . . . . . . 77

590 (paper jam in Finisher/Punch unit) . . . . . . . 82

Check Inverter, paper jam . . . . . . . . . . . . . . . 84

Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . 89

Dealing with unsatisfactory printing . . . . . . . . . . . 91

Staple jams – Finisher (optional accessory) . . . . . . 93

Check Finisher, Staple Jam . . . . . . . . . . . . . . . 93

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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Appendix A – Display Panel Messages . . . . . . . . 100

Appendix B – Menu system . . . . . . . . . . . . . . . . . 102

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Print Page Count . . . . . . . . . . . . . . . . . . . . . 103

Finisher Count . . . . . . . . . . . . . . . . . . . . . . . 103

Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . 104

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Paper Size in Tray . . . . . . . . . . . . . . . . . . . . 105

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Configuration example –

monochrome pages printed . . . . . . . . . . . . . 106

Print Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Print Information example –

demonstration page . . . . . . . . . . . . . . . . . . 108

Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . . 109

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Tray Configuration . . . . . . . . . . . . . . . . . . . . 109

System Adjust . . . . . . . . . . . . . . . . . . . . . . . 114

Menus example 1 – Tray 1 transparencies. . . . 118

Menus example 2 – MP Tray paper size. . . . . . 119

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

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Notes, cautions and warnings!

NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

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Introduction

Congratulations on buying an Sharp color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office.

In addition, the EFI Fiery print control and job management functionality allows you to:

> manage or preview jobs in the print queue through either

your web browser or software

> balance the workflow of networked devices

> manage color profiles

> save templates on the hard disk for faster processing and

printing of jobs like Powerpoint presentations and double-sided documents

Features

The following features are standard on all models:

> Up to 36 pages per minute in full color for fast printing of

high impact color presentations and other documents

> Up to 40 pages per minute in black and white for fast and

efficient printing of all general purpose documents not requiring color

> ProQ4800 Multilevel technology produces subtler tones and

smoother gradations of color to lend photographic quality to your documents

> 1200 x 1200 dpi (dots per inch) print resolution for high

quality image production showing the finest detail

> Single Pass Color Digital LED technology for high speed

processing of your printed pages

> 10Base-T and 100Base-TX network connection lets you share

this valuable resource among users on your office network

> Automatic two-sided (duplex) printing for economical use of

paper and compact printing of larger documents

> Hard Disk Drive enables spooled and verified printing

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> USB 2.0 and parallel (IEEE-1284) interfaces

> PCL, PS emulations

> EFI Fiery controller and software

> Graphics Arts capability with full suite of EFI utilities

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Additionally, the following optional features are available:

> High Capacity Feeder (HCF) (1590 sheets)

for loading a further sheets at a time to minimize operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media:

> Memory Expansion DIMM

> Finisher for stapling or saddle stitching printer output

> Punch unit (to extend Finisher functionality)

> EFI Color Profiler Kit

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About this guide

NOTE Images used in this manual may include optional features that your printer does not have installed. Also, they may omit features not essential to the description of a particular function.

This manual is your user’s guide (check the web site, www.sharpusa.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below:

> Hardware Setup Guide: to describe how to unpack,

connect and turn on your printer

This is a paper document that is packaged with the printer.

> Handy Reference: to describe how to proceed after

following the set-up guide.

This is a paper document that is packaged with the printer.

> Software Setup Guide: to provide an overview of drivers

and utilities provided.

This is an electronic document stored on the Documentation CD.

> This User’s Guide: to help you to become familiar with your

printer and make the best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best. Additionally, information is provided for adding optional accessories as your printing needs evolve.

This is an electronic document stored on the Documentation CD.

> Printing Guide for Windows users and Mac users: to help

you operate your printer effectively and efficiently

This is an electronic document stored on the Documentation CD.

> EFI Fiery documentation suite

These are electronic documents stored on the EFI Utilities CD.

> Installation Guides: accompany consumable items and

optional accessories to describe how to install them

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Introduction > 10

These are paper documents that are packaged with the consumables and optional accessories.

> Online Help: online information accessible from the printer

driver and utility software

Online usage

This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat.

You can access specific information in two ways:

> In the list of bookmarks down the left hand side of your

screen, click on the topic of interest to jump to the required topic. (If the bookmarks are not available, use the “Contents”

on page 3.)

> In the list of bookmarks, click on Index to jump to the Index.

(If the bookmarks are not available, use the “Contents” on

page 3.) Find the term of interest in the alphabetically

arranged index and click on the associated page number to jump to the page containing the term.

Printing pages

The whole manual, individual pages, or sections may be printed. The procedure is:

1. From the toolbar, select [File], then [Print] (or press the Ctrl + P keys).

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Introduction > 11

2. Choose which pages you wish to print:

(a) [All pages], (1), for the entire manual.

(b) [Current page], (2), for the page at which you are

looking.

1 2 3

specify by entering their page numbers.

3. Click on [OK].

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Printer and paper overview

Opening and closing the top cover

To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.

To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed.

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Identifying major components

The major components of your printer are identified in the graphics below.

1. Paper holding arm

2. Top cover (face-down stacker)

3. MP Tray (multi-purpose tray)

4. Tray 1 side cover

5. Paper size label

6. Paper gauge

7. Tray 1 (paper tray)

8. Control panel

9. Top c o v er ha n d l e

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10. Face-down stacker

11. Power (on/off) switch

12. Face-up stacker

13. Duplex unit

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14. Interface unit

15. Network interface connector

16. Parallel interface connector

17. USB interface connector

18. Power connector

19. Ventilation openings

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20. Image drum cartridge and toner cartridge (Cyan)

21. Image drum cartridge and toner cartridge (Magenta)

22. Image drum cartridge and toner cartridge (Yellow)

23. Image drum cartridge and toner cartridge (Black)

24. Toner cartridge

25. Image drum cartridge

26. Fuser unit

27. LED heads

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28. Belt unit

29. Drum basket handle

30. Drum basket

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31. High capacity Feeder (HCF) 3 trays

Software supplied

CDs:

> Printer Drivers

Contains PCL and PS drivers, utilities and productivity software for the PCL driver.

> Documentation

Contains documentation in electronic form to describe how to use the printer for day-to-day tasks.

> EFI Utilities

Contains utilities for use with the EFI Fiery driver

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Paper recommendations

Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when using standard weight 20 – 24 lb (75 – 90 g/m²) paper designed for use in copiers and laser printers. Suitable types are:

> HammerMill® Laser Print Radiant, White, 24 lb US Bond

> Xerox® 4024, 20lb US Bond

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.

Envelopes should be free from twist, curl or other deformations. They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

Transparencies should be of the type designed for use in copiers and laser printers. In particular, avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.

Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process. Suitable types are:

> Avery White Laser Label types 7162, 7664, 7666 (A4), or

5161 (Letter)

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Paper input and output information

The following table relates paper parameters to input trays (Tray 1 to Tray 4 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker).

TYPE SIZE WEIGHT INPUT/

OUTPUT

Plain paper A3, A3 Nobi, A3 Wide,

Postcard – – Tray 1 or MP Tray

Envelope 4.72 x 9.25 in

A4, A5, A6, B4, B5, Letter, Legal 13, Legal 13.5, Legal 14, Executive, Tabloid, Tab l o i d E x t ra

Custom W: 3.94 – 12.91 in

L: 5.82 – 18 in

Custom W: 3.12 – 12.91 in

L: 3.54 – 18 in

Banner W: Letter width

L: 18 – 48 in

Index card: 3 x 5 in

3.54 x 8.07 in

9.25 x 4.72 in

9.25 x 4.13 in

9.45 x 13.07 in

8.50 x 10.91 in

4.69 x 7.76 in

8.27 x 11.69 in

17 – 57 lb Any Tray

Any Stacker

17 – 57 lb Any Tray

Face-up Stac ke r

15 – 71 lb MP Tray

Face-up Stac ke r

34 lb recommended

15 – 71 lb MP Tray

23 lb MP Tray

MP Tray

Face-up Stac ke r

12.76 x 9.02 in

9.02 x 6.38 in

8.66 x 4.33 in

8.88 x 3.88 in

9.5 x 4.13 in

7.5 x 3.88 in

Labels A4, Letter, B5 0.004 –

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Based on 24 lb paper

0.008 in

MP Tray

Face-up Stac ke r

TYPE SIZE WEIGHT INPUT/

OUTPUT

Transparencies

Glossy paper

A4, Letter 0.004 in Tray 1 or MP Tray

Face-up Stac ke r

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Trays and stackers

Trays 1 to 4

Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of 20 lb (75 g/m²) paper. Additional trays (via the High Capacity Feeder), to give a total of 4, can be added as an option to give a total tray capacity of 2120 sheets of 20 lb (75 g/m²) paper.

If you have identical paper stock loaded in another tray (for example Tray 2 or the MP Tray), you can have the printer automatically switch to that other tray when the current tray runs out of paper. This function can be enabled by driver settings when printing from a Windows application or by a menu setting when printing from other applications.

MP tray

The multi-purpose tray is used for media sizes additional to those of the standard trays, heavier media weights and special media.

The multi-purpose tray can handle the same sizes as the standard trays but in weights up to 71.3 lb (268 g/m²). For very heavy paper stock use the face-up paper stacker. This ensures that the paper path through the printer is almost straight.

The multi-purpose tray can feed paper widths as small as 3in (76.2 mm) and lengths up to 47.24 in (1200 mm). For banner printing, recommended sizes are Letter wide, 35.43 in and 47.24 in long and weight 34 lb (128 g/m²).

Use the multi purpose tray for printing on envelopes and transparencies. Up to 100 sheets of transparencies or 25 envelopes can be loaded at one time, subject to a maximum stacking depth of 1 in.

Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies.

Face-down stacker

The face-down stacker on the top of the printer can hold up to 500 sheets of 20 lb (80 g/m²) standard paper, and can handle paper

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stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

Face-up stacker

The face-up stacker should be opened and the tray extension pulled out when required for use. (With the face-up stacker either open or closed, the driver setting of Face Down will successfully direct prints to the Face-Down stacker.)

The face-up stacker can hold up to 250 sheets of 20 lb (80 g/m²) standard paper and can handle stocks up to 71.3 lb (268 g/m²).

Always use this stacker and the multi-purpose feeder for paper stocks heavier than 57 lb (216 g/m²).

Duplex unit

This option provides automatic two-sided printing on plain paper fed from Trays 1 – 4 or the MP Tray. Applicable paper sizes are A6, A5, B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, Custom size (3.9 – 12.9 in wide, 5.8 –18 in long), using paper stocks in the range 20 – 32 lb (75 – 120 g/m²).

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Tray and stacker examples

Loading Trays 1 to 4

Tray 1 is used in the following example.

1. Pull out the tray.

2. Press the paper rear stopper tab (1) and adjust the tab to the

required paper size.

3. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.

4. Load the paper (face down and top edge towards the right for letterhead paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper.

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To avoid paper jams:

> Do not leave space between the paper and the guides and

rear stopper.

> Do not overfill the paper tray. Capacity depends on the

paper type.

> Do not load damaged paper.

> Do not load paper of different sizes or types at the same

time.

5. Gently push the tray back into the printer.

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Using the MP Tray

1. Squeeze the handle (1) and open the multi-purpose tray.

2. Fold out the paper support section and swivel out the extension supports (2).

3. Adjust the paper guides (3) to the size of the paper being used.

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4. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.

5. Load the paper.

> For single-sided printing on letterhead, load the paper into

the multi-purpose tray with pre-printed side up and top edge into the printer.

> For two-sided (duplex) printing on letterhead, load the

paper with pre-printed side down and top edge away from the printer.

> Envelopes should be loaded face-up with long edge into

the printer. Do not select duplex printing on envelopes.

> Do not leave space between the paper and the guides.

> Do not exceed the paper capacity of approximately 230

sheets, 100 transparencies or 25 envelopes. Maximum stacking depth is 1in.

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Using the stackers

Face-down stacker

When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer.

Face-up stacker

The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.

1. Open the stacker (1).

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2. Flip out the paper support (2).

3. Swivel out the paper support extension (3).

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+ 91 hidden pages