Printing Overview1
Basic Printing2
Starting the Printer Driver Using the "Start" Button3
Printer Driver Settings4
Printing a Watermark5
Fitting the Printed Image to the Paper6
Printing Multiple Pages on One Page7
Outline of the Print Status Window8
Printer Sharing
2
Sharing the Printer Using Windows Networking9
Shared Printer Settings10
Client Settings11
Scan
3
Scanning Overview13
Scanning an Image from a TWAIN-Compliant Application14
Scanning an Image from a WIA-Compliant
Application (Windows XP/Vista)18
Scanning an Image from the "Scanner and
Camera Wizard" (Windows XP)20
Outline of Button Manager23
Button Manager Settings24
Troubleshooting
4
Identifying Unit Problems25
Check the Connection between the Unit and Computer26
Check Your Computer27
Plug and Play Screen does not Appear28
Failed to Install the Driver (Windows 2000/XP)29
Faint, Uneven or Smeared Print Output30
Characters or Graphics are not Printed in Correct Position
Nothing Prints32
Poor Scanning Result33
The Scanned Image is Incorrectly Positioned34
Unable to Scan the Image35
Printer Driver Features
5
Printer Driver Features36
Index
6
z In this manual, screen images and operating
procedures are mainly for Windows XP. With other
Note
versions of Windows, some screen images may be
different from those in this manual.
z Wherever "AR-xxxx" appears in this manual,
please substitute your model name for "xxxx".
z For your information, please note that the SPF and
the second cassette are provided as an option.
31
1
The flow chart shown below provides printing overview.
Reference:For more information on printing, see "Basic Printing" (p.2).
Printing Overview
●When the paper source is the paper tray or multi-bypass tray, verify that the paper has been loaded before starting
printing.
Caution
●Ensure printing has been completed before turning the power off. Do not remove the power cord before turning
the unit off.
Open the printer driver setup screen and set the print preferences
Reference:
"Printer Driver Settings" (p.4), "Printing a Watermark" (p.5),
"Fitting the Printed Image to the Paper" (p.6),
"Printing Multiple Pages on One Page" (p.7)
Prepare the document you intend to print
Send print data from your computer
Printing
Exit printing
1
1
This is a printing example using WordPad to print a document onto A4 size paper.
Basic Printing
Start WordPad, make a new file, and enter the text
1
you intend to print.
Select "Print" from the application's "File" menu.
2
Make sure that "SHARP AR-xxxx" is selected as the
3
current printer. If you intend to change any print
setting, click the "Preferences" button to open the
printer driver setup screen.
On Windows 98/Me, click the "Properties" button.
Identify the current printer
1
in this box.
Windows 2000 does not have the "Preferences"
button on this dialog box. Switch to the desired
Note
4
tab by clicking it to specify printer settings.
Click the "Print" button in the "Print" dialog box.
On Windows 98/Me, click the "OK" button.
SHARP
AR-xxxx
Reference:
2
SHARP
AR-xxxx
Click this button to change
2
any print preference.
"Printer Driver Settings" (p.4),
"Printing a Watermark" (p.5),
"Fitting the Printed Image to the Paper" (p.6),
"Printing Multiple Pages on One Page" (p.7)
Printing starts according to your preferences.
1
You can open the printer driver and change the printer driver settings from the Windows "start" button. Settings adjusted in
this way will be the initial settings when you print from an application. (If you change the settings from the printer driver
setup screen at the time of printing, the settings will revert to the initial settings when you quit the application.)
Reference:"Basic Printing
Windows 2000/XP/Vista
Starting the Printer Driver Using the "Start" Button
" (p.2)
Windows 98/Me
Click the "start" button, and then click "Control
1
Panel".
On Windows 2000, click the "Start" button and select
"Settings".
Click "Printers and Other Hardware", and then click
2
"Printers and Faxes".
• On Windows Vista, click "Printer".
• On Windows 2000, click "Printers".
Click the "SHARP AR-xxxx" printer driver icon and
3
select "Properties" from the "File" menu.
On Windows Vista, click "Printer".
Click the "Printing Preferences" button in the
4
"General" tab.
The printer driver setup screen will appear.
Reference:"Printer Driver Settings"
(p.4)
Click the "Start" button, select "Settings" and then
1
click "Printers".
Click the "SHARP AR-xxxx"printer driver icon and
2
select "Properties" from the "File" menu.
Click the"Setup"tab.
3
The printer driver setup screen will appear.
Reference:"Printer Driver Settings
" (p.4)
3
1
Printer Driver Settings
To view Help for a setting, click the ( ) button in the upper right-hand corner of the window and then click the setting.
Tab
Index which allows you to
switch between the various
setup screens.
Check box
Click this option to activate/
deactivate each function.
The settings you made at
"N-Up Printing", "Document
Style", "Fit To Paper Size",
"Image Orientation" and
"Watermark" are shown in
this image.
Check button
Allows you to select one
item from a list of options.
The tray selected in
"Paper Selection" in the
"Paper" tab appears in
blue. You can also click
on a tray to select it.
"OK" button
Click this button to save
your settings, and exit the
dialog box.
"Cancel" button
Click this button to exit the dialog
box without making any changes to
the settings.
( ) button
Click this button and then click a
setting to view Help for the setting.
You can also view Help by
right-clicking the setting
Note
with the mouse.
Drop-down list
Allows you to make one
selection from a list of choices.
"Apply" button
Click to save your settings
without closing the dialog box.
The "Apply" button does
not appear when you
Note
open this window from
an application.
"Help" button
The Help window will open to
let you view explanations of the
settings on the tab.
4
1
To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the printer driver
and click the "Watermarks" tab.
Reference:See "Basic Printing" (p.2) for details on how to open the printer driver.
How to Print a Watermark
From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your
document, and start printing.
For details on watermark settings, view printer driver Help.
Reference:"Printer Driver Settings" (p.4)
Printing a Watermark
Print sample
5
1
This printer driver can adjust the zoom ratio for printing according to the paper loaded in the unit.
Follow the steps shown below to use this function. The instruction below assumes that you intend to print an A4 or Letter
size document onto a B5 or Invoice size paper.
Fitting the Printed Image to the Paper
The "Fit To Paper Size" setting is not available when "N-Up Printing" is selected.
Reference:"Printing Multiple Pages on One Page" (p.7)
Note
Click the "Paper" tab in the printer driver setup
1
screen.
Select the paper size for the print data from "Paper
2
Size".
Check the "Fit To Page" box.
3
6
Select the paper size for "Fit To Paper Size", which
4
corresponds to the size of paper in the unit.
Now, the printed image will automatically fit the paper
set in the unit.
Paper Size: A4 or Letter
Fit To Paper Size: B5 or Invoice
A4 or Letter size document
(Paper Size)
B5 or Invoice size paper
(Fit To Paper Size)
1
This feature allows you to print two or four document pages onto a single page.
To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab.
If you select the "Border" checkbox, border lines will be printed on each page.
Printing Multiple Pages on One Page
The "N-Up Printing" setting is not available when "Fit To Paper Size" is selected.
Reference:"Fitting the Printed Image to the Paper" (p.6)
Note
BorderBorderN-Up
"2-Up"
"4-Up"
7
1
When printing begins, the Print Status Window activates and appears on the screen.
The Print Status Window is a program designed to show the current printer status including the document name being
printed and error messages.
Outline of the Print Status Window
Status icon
This icon informs you of the print status.
Tab
Index which allows you to switch
between the two setup screens.
"Close" button
Click this button to close the Print
Status Window.
8
Status window
Provides details on the current
status of the print job.
Document Name
Displays the name of the active print
job.
"Cancel Job" button
Printing can be canceled by clicking
this button before the machine
receives the job.
"Help" button
Click this button to display help file
for the Print Status Window.
2
The machine can be used as a shared printer in a Windows 98/Me/2000/XP/Vista network environment.
Note that the Windows network environment must already be established.
Sharing the Printer Using Windows
Client
"Print server" as explained here is a computer that is directly connected to the machine, and a "Client" is any other computer that is connected to the same network.
Reference:"Shared Printer Settings" (p.10)
(On the print server)
Print server
ClientClient
Reference:"Client Settings" (p.11)
Shared printer
9
2
Shared Printer Settings
On the computer to which the machine is directly connected
Follow the steps below to use the computer directly connected to the machine as a print server.
If your operating system is Windows 98/Me, start from step 1. If your operating system is Windows 2000, XP Home Edition
or Vista, open the control panel and then start from step 6.
If your operating system is Windows XP Professional, refer to the Operation Manual or the help file of your
Note
operating system.
Click the "Start" button, select "Settings", and
1
then click "Control Panel".
Double-click the "Network" icon ().
2
If the "Network" icon does not appear in Windows
Note
3
4
5
Me, click "view all Control Panel options".
Click the "File and Print Sharing" button.
Enable "I want to be able to allow others to print
to my printer(s)." by clicking the checkbox, and
then click the "OK" button.
Click the "OK" button in the "Network" dialog
box.
10
If a message appears asking you to restart the
computer, click the "Yes" button and restart the
Note
6
7
8
Note
Reference:"Client Settings" (p.11)
computer. Then, open the printer folder and
continue the setup procedures from Step 6.
Click "Printers and Other Hardware" in the
control panel, and click "Printers and Faxes".
•On Windows Vista, click "Printer".
•In operating systems other than Windows XP, double-click
the printer icon.
Click the "SHARP AR-XXXX" printer driver icon
and select "Sharing" from the "File" menu.
On Windows Vista, click "Share" from the tool bar.
Establish the settings for sharing, and click the
"OK" button.
For information on a setting, click the button at
the top-right of the dialog box and then click the
setting to display Help.
2
Follow the procedure below to install the printer driver in the client.
Client Settings (part 1)
This page provides steps for Windows XP Home Edition users only. If your operating system is Windows 98/Me/
2000/XP Professional/Vista, refer to the Operation Manual or the help file of your operating system.
Note
Click the "start" button, and click "Control
1
Panel".
Click "Printers and Other Hardware", and click
2
"Printers and Faxes".
Click "Add a printer" in "Printer Tasks".
3
The "Add Printer Wizard" will appear.
Click the "Next" button.
4
11
2
Client Settings (part 2)
Select "A network printer, or a printer attached to
5
another computer", and click the "Next" button.
Select "Browse for a printer", and click the
6
"Next" button.
Select the printer to be shared in the network, and
7
click the "Next" button.
The contents of this window will vary depending on your
network environment.
Select settings in the "Default Printer" screen,
8
and click the "Next" button.
Click the "Finish" button.
9
12
3
Scanning Overview
The flow chart shown below provides scanning overview.
When scanning from TWAIN*1-compliant
2
or WIA*
-compliant application
Reference: For more detail, refer to the "ORIGINAL PLACEMENT" in the Operation Manual.
Start up a Twain-compliant or WIAcompliant application, and select
the unit's scanner driver.
Set the scan preferences
Reference: "Scanning an Image from
*1:TWAIN is an industry standard for interface of image data processing devices including scanners. By installing a TWAIN driver onto your computer, you
can scan and work with images using a variety of TWAIN-compliant applications.
*2:WIA (Windows Imaging Acquisition) is a Windows function that allows a scanner, digital camera or other imaging device to communicate with an image
processing application. The WIA driver for this unit can only be used in Windows XP/Vista.
*3:To scan using the unit's operation panel, you must first install Button Manager and establish the appropriate settings in the Control Panel. For details,
see "USING THE SCANNER MODE" in the Oper ation Manual. Note that not all scanner functions are available using Button Manager.
Scanning
a "TWAIN-Compliant
Application" (p.14),
"Scanning an Image from
a WIA-Compliant
Application (Windows
XP/Vista)" (p.18)
When scanning from "Scanner and
Camera Wizard" (Windows XP)
Place the original in the scanning position
Start up the "Scanner and Camera
Wizard" from "Control Panel" in
your computer.
Scanning
Reference: "Scanning an Image from
the "Scanner and Camera
Wizard" (Windows XP)"
(p.20)
Using the unit to begin scanning*
Change the unit to scanner mode
and select scan menu (SC1 to SC6)
on the operation panel.
Scanning
Reference: "USING THE SCANNER
MODE" in the Operation
Manual,
"Outline of Button
Manager" (p.23)
3
13
3
The SHARP scanner driver conforms to TWAIN, the industry standard, making it compatible with a variety of TWAINcompliant applications.
Scanning an Image from a TWAIN-Compliant Application (part 1)
Place the original (s) you wish to scan on the
1
document glass/SPF.
Reference:For information on setting an original for scanning, refer
2
to "ORIGINAL PLACEMENT" in the Operation Manual.
After starting TWAIN-compliant application, click
the "File" menu and select "Select Scanner".
Select "SHARP MFP TWAIN S", and click the
3
"Select" button.
WIA-SHARP AR-xxxx
●If you are using Windows XP/Vista, you can also
select "WIA-SHARP AR-xxxx" to scan using the
Note
WIA driver.
Reference:"Scanning an Image from a WIA-
●
Depending on your system, "
TWAIN S 1.0 (32-32)
1.0 (32-32)" may appear in the "Select Source"
screen.
●The method for accessing the "Select Scanner"
option, depends upon the application. For more
information, refer to the manual or the help file
of your application.
Compliant Application (Windows XP/
Vista)" (p.18)
" and "WIA-SHARP AR-xxxx
SHARP MFP
14
3
Scanning an Image from a TWAIN-Compliant Application (part 2)
Open the scanner driver setup screen.
4
Reference:"Scanner Driver Settings" (p.16)
In the "Scanning Source" menu, select the position
5
in which you placed the original in Step 1 ("Platen"
(document glass) or "SPF").
Select "SPF" when you placed the original in the SPF.
Click the "Preview" button.
6
The preview image will appear.
●
If the rotation or angle of the image is different, reset
the original, and click the "Preview" button again.
Note
●If you set multiple pages on the SPF, the unit
previews only the page placed on the top of the
originals, and then sends it to the original exit
area. Return the previewed page to the SPF
before starting the scanning job.
Specify the scanning area, and set the scan
7
preferences.
For information on specifying the scan area and setting
the scan preferences, see scanner driver Help.
Reference:"Scanner Driver Settings" (p.16)
Setting a large area with full color together with a
high resolution setting, makes the data size large,
Caution
8
resulting in extended scanning times. It is
recommended to set the scanning preferences
depending on the type of the original to be
scanned, i.e., Web Pages (monitor), Photo, FAX,
or OCR.
Click the "Scanning" button after setting your
preferences.
To cancel your scanning job after clicking the "Scanning"
button, press the [Esc] key on your keyboard.
15
3
Scanning an Image from a TWAIN-Compliant Application (part 3)
Scanner Driver Settings
The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview
screen", which shows the scanned image. For details on the scan settings, click the "Help" button to display Help.
Set-up screen
"Scanning Source" menu
Select the desired scanning position from
"Platen" (document glass) or "SPF".
Select "SPF" when you placed the
original in the SPF.
Note
"Scanning" button
Click to scan an original or image according
to your preferences. Before clicking the
"Scanning" button, check if your preferences
are set correctly.
To cancel your scanning job after
clicking the "Scanning" button, press
Note
the [Esc] key on your keyboard or the
clear key on the unit.
16
"Scanning Mode" menu
Switch the scanning mode between the
"Standard" and "Professional" screen.
For details on each of these settings, click
the "Help" button to display Help.
"Preview" button
Previews the document.
If "Preview" is canceled by
immediately pressing the [Esc] key
Note
on your keyboard or the clear key
on the unit, there may be no
images displayed on the preview
screen.
"Zoom Preview" check box
If the [Zoom Preview] checkbox is selected
before the [Preview] button is clicked, the
selected area will be enlarged in the preview
window.
3
Scanning an Image from a TWAIN-Compliant Application (part 4)
Preview screen
Preview window
Click the "Preview" button in the Set-up
screen to display the scanned image. You
can specify the scanning area by dragging
the mouse inside the window.
"Auto Scan Area Judgement" button
Click when the preview screen is displayed to
automatically set the scanning area.
Click the "Auto Scan Area
Judgement" button to adjust
the scanning area
automatically.
Entire preview screen
"Help" button
Click to display the help file for the scanner
driver.
"Rotate" button
Each time this button is clicked, the preview
image rotates 90 degrees. This lets you
change the orientation of the image without
picking up and placing the original again. The
image file will be created using the
orientation that appears in the preview
window.
"Image Size" button
Click to open a dialog box that allows you to
specify the scanning area by entering
numbers. Pixels, mm, or inches can be
selected for the units of the numbers. By
initially specifying a scanning area, numbers
can be entered to change that area relative
to the top left corner as a fixed origin.
17
3
If you are using Windows XP/Vista, you can use the WIA driver to scan from Paint and other WIA-compliant applications.
The procedure for scanning using Paint is explained in the following.
Scanning an Image from a WIA-Compliant Application (Windows XP/Vista) (part 1)
Place the original you wish to scan on the document
1
glass/SPF.
Reference:For information on setting an original for scanning, refer
2
to "ORIGINAL PLACEMENT" in the Operation Manual.
After starting Paint, click the "File" menu and select
"From Scanner or Camera".
The scan screen of the WIA driver will appear.
Note
If you have WIA drivers for other devices installed
in your computer, the "Select Device" screen will
open. Select "SHARP AR-xxxx" and click the
"OK" button.
SHARP
AR-xxxx
18
3
Scanning an Image from a WIA-Compliant Application (Windows XP/Vista) (part 2)
Select the paper source and picture type, and click
3
the "Preview" button.
The preview image will appear.
If you placed the original on the document glass, select
"Flatbed" for the "Paper source".
If you placed the original in the SPF, select "Document
Feeder" for the "Paper source" and specify the original
size in "Page size".
●If you select "Document Feeder" for the "Paper
source" and click the "Preview" button, the top
original in the SPF is previewed. The previewed
Note
original is sent to the original exit area and the
following original stops in the SPF. To eject the
original, press "C (clear)" key and return those
ejected originals to the SPF before starting the
scanning job.
●To view Help for a setting, click the ( ) button
in the upper right-hand corner of the window
and then click the setting.
Click the "Scan" button.
4
Scanning begins and the image is acquired into Paint.
Use "Save" in your application to select a file name and
folder for the scanned image, and save the image.
To cancel your scanning job after clicking the "Scan"
button, click the "Cancel" button.
19
3
The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP is explained here. The "Scanner and
Camera Wizard" lets you scan an image without using a WIA-compliant application.
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 1)
Place the original you wish to scan on the document
1
glass/SPF.
Reference:For information on setting an original for scanning, refer
2
3
to "ORIGINAL PLACEMENT" in the Operation Manual.
Click the "start" button, click "Control Panel", click
"Printers and Other Hardware", and then click
"Scanners and Cameras".
Click the "SHARP AR-xxxx" icon and then click "Get
pictures" in "Imaging Tasks".
The "Scanner and Camera Wizard" will appear.
SHARP AR-xxxx
Click the "Next" button.
4
SHARP AR-xxxx
20
3
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 2)
Select the "Picture type" and "Paper source", and
5
click the "Next" button.
If you placed the original on the document glass, select
"Flatbed" for the "Paper source".
If you placed the original in the SPF, select "Document
Feeder" for the "Paper source" and specify the original
size in "Page size".
You can click the "Preview" button to display the preview
image.
●If you select "Document Feeder" for the "Paper
source" and click the "Preview" button, the top
Note
original in the SPF is previewed. The previewed
original is sent to the original exit area, so you
will need to return it to the SPF before starting
the scanning job.
●To adjust the resolution, picture type, brightness
and contrast settings, click the "Custom
settings" button.
Specify a group name, format and folder for saving
6
the image, and then click the "Next" button.
JPG, BMP, TIF or PNG can be selected for the format.
To begin scanning, click the "Next" button.
21
3
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 3)
When scanning ends, the following screen will
7
appear. Select the next task you wish to perform,
and then click the "Next" button.
If you are ready to end the session, click "Nothing. I'm
finished working with these pictures".
Click the "Finish" button.
8
The "Scanner and Camera Wizard" closes and the
scanned image is saved in the specified folder.
22
3
Outline of Button Manager
Button Manager is a utility software to link scanning functions to the SCAN key on the unit. This software enables you to set
scanning functions to six different scan menus, which will be linked to the SCAN key on the unit.
Reference:To begin scanning using the unit's operation panel, settings must be established in the Control Panel after the Button Manager is
installed. For information on installing the Button Manager, establishing the Control Panel settings, and scanning using the unit's
operation panel, see "USING THE SCANNER MODE" in the Operation Manual.
The functions of Button Manager are shown below.
Tab
Click to set scan menu
options.
"Scan Setup" area
Set the scan conditions.
Some applications
may limit your choice
Note
of settings.
"OK" button
Click to save your settings,
and exit the dialog box.
"Cancel" button
Click this button to exit the
dialog box without making
any changes to the
settings.
"Application Selection" area
Select the start-up application
here.
Show TWAIN setting screen
when scanning
You can select whether or not the
TWAIN screen is shown. When
the checkbox is selected, the
TWAIN screen appears when
scanning is executed to let you
adjust the scanning conditions.
"Help" button
Click this button to display the
help file for Button Manager.
"Apply" button
Click to save your settings without
closing the dialog box.
You can specify and change your six scan menu options from five functions. Refer to "Button Manager Settings" (p.24) to
specify and change the scan menu options.
Close the source application before using the SCAN key on the
Note
unit.
23
3
After being installed, Button Manager normally keeps active under the Windows operating system. Follow the steps shown
below to set scan options as you like.
For details on the settings in the setting screen of Button Manager, see Button Manager Help.
Button Manager Settings
Right-click the Button Manager icon () on the task
1
bar.
If the Button Manager icon does not appear on the
task bar, click the "start" button, select "All
Note
2
Reference:"Outline of Button Manager" (p.23)
3
Programs" ("Programs" on Windows 98/Me/2000),
select "SHARP Button Manager S", and then click
"Button Manager" to start Button Manager.
Select "Settings" from the displayed pop-up menu.
The setting screen of Button Manager will open.
Click the tab of the scan menu you want to set up.
24
Set up the start-up application in the "Application
4
Selection" area.
When the "Show TWAIN setting screen when
scanning" checkbox is selected, the scan setting
Note
Reference:"Outline of Button Manager" (p.23)
5
Reference:"Outline of Button Manager" (p.23)
6
screen appears when scanning is executed to let
you adjust the scanning conditions.
Set up the "Colour Mode", "Edge" and other scan
settings in the "Scan Setup" area.
Click the "OK" button.
You have completed the settings.
4
Identifying Unit Problems
When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the items
shown below when the unit does not work properly but it can make a copy.
Reference:If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.
What type of trouble do
you have?
• Printing trouble
• Scanning trouble
"
Check the Connection between
1
the Unit and Computer
When one of the troubles listed below occurs while
printing, check the corresponding item.
"Faint, Uneven or Smeared Print Output" (p.30)
"Characters or Graphics are not Printed in Correct Position" (p.31)
"Nothing Prints" (p.32)
Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is
Note
making copies.
"
(p.26)
A
Printing trouble
"Check Your Computer" (p.27)
"Plug and Play Screen does not Appear" (p.28)
2
"Failed to Install the Driver (Windows 2000/XP)" (p.29)
When one of the troubles listed below occurs while
scanning data, check the corresponding item.
"Poor Scanning Result" (p.33)
"The Scanned Image is Incorrectly Positioned" (p.34)
"Unable to Scan the Image" (p.35)
B
Scanning trouble
If you fail to solve the problem after verifying all the items listed above, please contact your authorised service
representative.
A
B
25
4
CHECK1 Is the interface cable compatible with the
CHECK2 Is the interface cable connected securely?
CHECK3 Are any other USB peripherals being
Check the Connection between the Unit and Computer
unit and computer?
Interface cable compatible with this unit is USB
cable.
USB cable
Use a shielded cable.
Check if the interface cable is securely plugged into
the connectors of the unit and computer. It is also
advisable to ensure that the connector pins are not
bent.
Reference:See "INSTALLING THE SOFTWARE" in the
Operation Manual for more details on
interface connection.
connected along with the unit?
If other USB peripherals are connected through the
same hub, disconnect them to see if the problem still
exists.
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during
the unit's operation, then printing and scanning may be
disrupted.
If this occurs, check the USB cable and ensure that it is
securely connected, then restart the computer.
26
4
Reference:"Plug and Play Screen does not Appear" (p.28)
Check Your Computer
CHECK1 Is there enough computer memory or hard
disk space?
To use this unit, you must have an adequate amount
of hard disk space. If there is insufficient hard disk
space, delete unnecessary files to increase the free
space of the hard disk. If there is insufficient
memory, close unnecessary applications to increase
memory available for printing or scanning. If you are
still unable to print or scan, install more memory into
your computer.
CHECK2 Is your hard disk fragmented?
When data is frequently stored/deleted, the hard
disk may become fragmented causing a reduction in
printing or scanning speed. In this case it is
recommended to defragment your hard disk. You
may use the Windows tools or a commercially
available hard disk defragmenting tool.
27
4
If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on the
power of both devices, follow the steps below to verify that the USB port is available.
Plug and Play Screen does not Appear
Click the "start" button, click "Control Panel", and
1
then click "Performance and Maintenance".
• On Windows Vista, click the "start" button, click "Control
Panel", and then click "System and Maintenance".
• On Windows 98/Me/2000, click the "Start" button,
select "Settings", and then click "Control Panel".
Click "System", click the "Hardware" tab, and click
2
the "Device Manager" button.
• On Windows Vista, click the "Device Manager", and if a
message screen appears asking you for confirmation,
click "Continue".
• On Windows 2000, double-click the "System" icon, click the
"Hardware" tab, and click the "Device Manager" button.
• On Windows 98/Me, double-click the "System" icon
and click the "Device Manager" tab.
• "Universal Serial Bus controllers" will appear in the list
of devices.
If the "System" icon does not appear on Windows
Me, click "view all Control Panel options" to view
Note
3
4
it.
Click the ( ) icon beside the "Universal Serial Bus
controllers".
Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use the USB
port. If the "Universal Serial Bus controllers" shows a
yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting or
contact your computer manufacturer.
When you make sure that the USB port is enabled,
install the software, referring to "INSTALLING THE
SOFTWARE" in the Operation Manual.
28
4
If the driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following
procedure.
Failed to Install the Driver (Windows 2000/XP)
Click the "start" button, and then click "Control
1
Panel".
On Windows 2000, click the "Start" button, select
"Settings", and then click "Control Panel".
Click "Performance and Maintenance", and then
2
click "System".
On Windows 2000, double-click the "System" icon.
Click the "Hardware" tab, and then click the "Driver
3
Signing" button.
The following dialog box will open.
Check the "What action do you want Windows to
4
take?" ("File signature verification" on Windows
2000).
If the option "Block" has been selected for your
computer, then the driver will not be installable. Select
the option "Warn" and then install the driver as
explained in "INSTALLING THE SOFTWARE" in the
Operation Manual.
29
4
Faint, Uneven or Smeared Print Output
If print output is faint, uneven or smeared, follow the steps listed below.
CHECK1 Has the printer driver been specified to suit
both paper and the print job?
You can select "Draft", "Normal" or "Photo" for the
print quality in the "Advanced" tab of the printer
driver setup screen. When "Photo" is selected, you
can click the "Image Adjustment" button and adjust
the brightness and contrast in the dialog box that
appears. Adjust these settings appropriately for your
print data and try printing again.
Reference:"Printer Driver Settings" (p.4)
CHECK2 Is the paper curled?
If the paper is curled, straighten it up and set it in the
unit again.
CHECK3 Is the paper too thick or too thin?
Only paper weighing from 56 g/m2 to 80 g/m2
(15 lbs. to 21 lbs.) can be used in the paper tray.
Only paper weighing from 56 g/m
(15 lbs. to 34.5 lbs.) can be used in the multi-bypass
tray.
2
to 128 g/m2
CHECK4 Is the developer replacement required
indicator lit?
When the developer replacement required ( )
indicator lights up, the developer should be
replaced. DEVELOPER REPLACEMENT SHOULD
ONLY BE DONE BY AN AUTHORISED SHARP
SERVICE TECHNICIAN. Contact your authorised
service representative as soon as possible.
CHECK5
Is it near time to replace the toner cartridge?
When it is near time to replace the toner cartridge,
the toner cartridge replacement required ( )
indicator will light up on the unit operation panel.
When it is time to replace the cartridge, the indicator
will blink. Replace the cartridge and try printing
again.
Reference:See "TONER CARTRIDGE
REPLACEMENT", in the Operation Manual.
CHECK6 Is the maintenance indicator lit?
When the maintenance ( ) indicator lights up,
service by an authorised SHARP service technician
is required. Contact your authorised service
representative as soon as possible.
CHECK7 Did you set sufficient margins in the paper
settings of your application?
If the margins are set outside of the quality
guaranteed area, smudges or smears may appear
at the upper and lower edges of the paper.
When selecting the paper settings in the application,
set the margins from the top, bottom, left and right
edges of the paper to 4 mm (5/32").
30
4
If a document is printed skewed or partly off the paper, follow the steps listed below.
Characters or Graphics are not Printed in Correct Position
CHECK1 Is the paper size loaded in the tray the same
as that specified in the printer driver?
Check if the "Paper Size" options suit the size of the
paper loaded in the tray.
If the "Fit To Page" setting is activated, make sure
that the paper size selected from the drop-down list
of the "Fit To Paper Size" option is the same as the
size of the loaded paper.
CHECK2 Is the orientation of document setting
correct?
Click the "Paper" tab in the printer driver setup
screen, and verify if the "Image Orientation" option
is set to your requirements.
CHECK3 Is the paper loaded correctly?
If a document is physically damaged when it is
output or the image is skewed on the paper, discard
the damaged sheet, reinsert the paper supply and
print again. Insert the paper so that there is no
visible space between the paper and the paper
guides.
Reference:See "LOADING PAPER" in the Operation
Manual for more details on inserting paper.
CHECK4 Did you correctly specify the margins for the
application in use?
Check the layout of the document margins and the
paper size settings for the application you are using.
Also check if the print settings are specified correctly
to suit the paper size.
Reference:"Faint, Uneven or Smeared Print Output"
(p.30)
31
4
If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process
intricate data. If the unit still does not print, refer to the check list below.
CHECK1 Has a paper jam occurred?
CHECK2 Is the ON LINE indicator off?
CHECK3 Is your unit selected correctly in the current
Nothing Prints
When the misfeed ( ) indicator blinks or ()
blinks in the display, the unit will stop because of a
misfeed.
Remove the jammed paper as explained in
"MISFEED REMOVAL" in the Operation Manual.
The ON LINE indicator on the operation panel turns
off while the unit is used for copying. Scanning and
printing is not possible at this time. When copying is
finished, the ON LINE indicator will turn on after the
set auto clear time elapses, and the unit will be
ready for scanning and printing. You can also press
the clear key twice or press the ON LINE key to
make the unit ready for scanning or printing.
application for the print job?
When choosing "Print" from the "File" menu located in
applications, be sure you have selected "SHARP
AR-xxxx" printer displayed in the "Print" dialog box.
32
SHARP
AR-xxxx
4
Poor Scanning Result
If you get poor quality as a result of scanning a job, and you cannot improve the quality by changing preferences, refer to
the check list shown below.
CHECK1 Is the original clean?
Check your original before scanning. If any dust
sticks to the original, you cannot obtain a clean
result. In addition, make sure that the document
glass is also clean.
CHECK2 Have you specified a suitable resolution?
Make sure that the value for the "Resolution" setting
in the scanner driver satisfies the requirement of the
set original.
CHECK3
Reference:"Scanning an Image from a TWAIN-
Have you specified a suitable value for the
Compliant Application" (p.16),
"Scanning an Image from a WIA-Compliant
Application (Windows XP/Vista)" (p.19),
"Scanning an Image from the "Scanner and
Camera Wizard" (Windows XP)" (p.21),
"B/W Threshold" setting?
If you are scanning with a TWAIN-compliant
application and are using "Mono 2 gradation (no
Green)","Mono 2 gradation (no Red)" or "Mono 2
gradation (no Blue)" mode, make sure that a
suitable value is specified for the "B/W Threshold"
setting. A larger threshold value makes your output
darker, whilst a small threshold value makes it
lighter. To adjust the threshold automatically, click
the "Auto Threshold" button on the "Image" tab of
the "Professional" screen.
Reference:"Scanning an Image from a TWAIN-
Compliant Application" (p.16)
CHECK4 Have you adjusted the brightness and
contrast suitably?
If you are scanning with a TWAIN-compliant
application and the resulting image has unsuitable
brightness or contrast (for example it is too bright),
activate the "Auto Brightness/Contrast Adjustment"
setting on the "Colour" tab of the "Professional" screen
(p.16).
If you are scanning with a WIA-compliant application
or the "Scanner and Camera Wizard", click "Adjust
the quality of the scanned picture" (p.19) or the
"Custom settings" button (p.21), and adjust th
brightness and contrast in the screen that appears.
e
33
4
If the scanned image is incorrectly positioned, refer to the check list shown below.
The Scanned Image is Incorrectly Positioned
CHECK1 Have you placed the original straight?
Place the original straight on the document glass.
Reference:Refer to "ORIGINAL PLACEMENT" in the
Operation Manual for the detail on how to set
the original.
CHECK2 Have you set the original correctly on the
document glass?
Place the original on the document glass in the
direction as shown in the illustration below.
Align the center of the original with ( ) mark.
CHECK3 Have you set the original correctly on the
SPF?
To scan from the SPF, align the guide to the original
as shown in the illustration below.
Align the guide to the original.
34
4
Unable to Scan the Image
If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power source,
and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.
CHECK1 Is your application compliant to TWAIN?
If you are using Windows 98/Me/2000 and your
application is not TWAIN compliant, the application
cannot acquire images. Use an application that is
TWAIN compliant.
CHECK2 Have you selected the scanner driver of this unit
on your application?
Make sure that the "SHARP MFP TWAIN S" or "WIASHARP AR-xxxx" is selected on your application.
Reference:
"Scanning an Image from a TWAINCompliant Application" (p.14)
CHECK6 Are you trying to scan multiple originals in the
SPF at once?
When multiple originals are loaded in the SPF, it
depends on your application whether only one original
can be scanned in a single operation, or whether
multiple originals can be scanned. Check which is
possible in your application.
CHECK7 Does your computer's operating system support
the scanner driver?
The operating systems that support the unit's scanner
driver are Windows 98/Me/2000/XP/Vista.
CHECK3 Have you specified all scanning preferences
appropriately?
Setting a large area with full color together with a high
resolution setting, makes the data size large, resulting in
extended scanning times. It is recommended to set the
scanning preferences depending on the type of original
to be scanned, i.e., Web Pages (monitor), Photo, FAX, or
OCR.
CHECK4 Is there enough computer memory?
Your computer may not have enough available memory
to hold the document you want to scan. Lower the scan
resolution.
CHECK5 Has the specified period of program timeout
already elapsed?
Neither printing nor scanning jobs can be sent to the unit
from your computer during the specified period of
program timeout after copying.
To send a scanning job immediately, press the clear key
twice, ONLINE key or SCAN key on the unit.
Reference:
For more detail, refer to "USER
PROGRAMS" in the Operation Manual.
35
5
MainCopies1 to 9991
Paper
*1:Wil l be reduced to A4 (Letter) size or the specified size before printing.
*2:This initial setting may vary depending on your operating system settings.
Printer Driver Features (part 1)
TabSettingSelectionsInitial setting
CollateOn/OffOn
N-Up Printing1-Up/2-Up/4-Up1-Up
BorderOn/OffOff
User Settings-Factory Defaults
[User Settings]
Setting NameUp to seven names, 20 characters each-
A3 [Fit To Page]*1, A4, A5, A6, B4 [Fit To Page]*1, B5, Ledger [Fit To
Paper Size
Fit To PageOn/OffOff
Image OrientationPortrait/Landscape/Rotate 180 degreesPortrait
Paper SourceTray 1, Tray 2 (Peripheral device), Bypass TrayTray 1
[Custom]
Width98.3 to 215.9 (mm.)/3.87 to 8.50 (in.)98.3 (mm.)*
Length148.0 to 355.6 (mm.)/5.83 to 14.00 (in.)148.0 (mm.)*
Sizemillimeters/inchmillimeters*
For information on each setting, see Help in the printer driver setup screen.
Page]*1, Letter, Legal, Executive, Invoice, Foolscap, Folio, COM10,
Monarch, DL, C5, 8K [Fit To Page]*1, 16K, Custom Paper
Brightness0 to 10050
Contrast0 to 10050
Watermark(None)/TOP SECRET/CONFIDENTIAL/DRAFT/ORIGINAL/COPY(None)
Text-Size6 to 300200
Angle-90 to +90+45
Gray Scale0 to 255192
On First Page OnlyOn/OffOff