[2] Circuit description of control PWB.................. 5-1
[3] Circuit description of LIU PWB..................... 5-19
Parts marked with "" are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for
maintaining the safety and performance of the set.
[2] Power on sequence.......................................7-2
CHAPTER 8. OTHER
[1] Service tools ..................................................8-1
[2] Rewriting version up the FLASH ROM ..........8-2
Parts Guide
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
AM-900U
CAUTION
This laser facsimile is a class 1 laser product that complies with 21CFR 1040.10 and 1040.11 of the CDRH or IEC60825-1 standard.
This means that this machine does not produce a hazardous laser radiation. The use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This laser radiation isn't a danger to the skin, but when an exact focusing of the laser beam is achieved on the eyes retina, there is
danger of spot damage to the retina.
The following cautions must be observed to avoid exposure of the laser beam to your eyes at the time of servicing.
1) When a problem in the laser optical unit has occurred, the whole optical unit must be exchanged as a unit, not an individual part.
2) Do not look into the machine with the main switch turned on after removing the toner/developer unit and drum cartridge.
3) Do not look into the laser beam exposure slit of the laser optical unit with the connector connected when removing and installing
the optical system.
4) The cover of Laser Printer Unit contains the safety interlock switch.
Do not defeat the safety interlock by inserting wedges or other items into the switch slot
12 cpm (copies per minute)
Text, Photo, Text/Photo
300 dpi, 600dpi
25% to 400%
5 levels
256 levels
Max. 99 copies per original
Document glass: Letter (8.5 x 11 in.)
Auto document feeder: Legal (8.5 x 14
in.)
3. Fax specifications
Automatic dialing:
Modem speed:
Transmission time*:
Communication method:
Compression scheme:
Transmission method:
Memory size*:
Resolution:
Halftone (grayscale):
Reception modes:
* Based on Sharp Standard Chart at standard resolution, excluding
time for protocol signals (i.e., ITU-T phase C time only).
100 Speed Dial numbers
33,600 bps with automatic fallback to
lower speeds (lowest speed 2400 bps)
Approx. 3 seconds
Super G3, G3
MMR, MR, MH
Dither
2 MB (approx. 125 average letter
pages)
(3.85 lines/mm)
Fine/Halftone: 196 lines/inch
(7.7 lines/mm)
Super fine: 391 lines/inch
(15.4 lines/mm)
256 levels
FAX ONLY, EXT. TEL
4. Scanning specifications
Scanner type:
Resolution:
Scan speed:
Compatibility:
Grayscale:
Color:
CIS (Contact Image Sensor)
300/600 x 300 dpi, 300/600 x 600 dpi
Black and white:
300/600 x 300 dpi: 6 sec/page
300/600 x 600 dpi: 12 sec/page
Color and grayscale:
300/600 x 300 dpi: 18 sec/page
300/600 x 600 dpi: 36 sec/page
TWAIN, WIA
256 levels
24-bit color
Power requirements:
Operating temperature:
Humidity:
Power consumption:
Dimensions:
Weight:
Letter size: 20 sheets max. (20 lbs.)
Legal size: 1 sheet max. (20 lbs.)
USB 1.0/1.1 or 2.0 port (USB 1.0/1.1 or
2.0 cable must be purchased separately)
8.2” (208 mm) max.
8.2” (208 mm) max.
16-digit LCD display
250 sheets (20 lbs.)
(At room temperature and normal
humidity)
120 V AC, 60 Hz
50 - 86°F (10 - 30°
20 - 85% RH
Idle: 10 W
Maximum: 690 W
Width: 18.7" (475 mm)
Depth: 16.5" (420 mm)
Height: 14.6" (370 mm)
Approx. 28.0 lbs. (12.7 kg) (including
trays and toner and drum cartridges)
C)
As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement
without prior notice. The performance specifications figures indicated are nominal values of production units. There may be some deviations from
these values in individual units.
Trademark information
• Microsoft, Windows and Internet Explorer are trademarks of Microsoft Corporation in the
U.S.A. and other countries.
1 – 1
AM-900U
[2] Operation panel
1
2
3
4
6
7
8
9
COPYSCANFA X
HELP
10511 12
1. Display
This displays messages and prompts to help you operate the
machine.
2. ZOOM key
Press this key to select an enlargement or reduction setting
when making a copy.
3. E-SORT key
Press this key when making multiple copies to have the
copies collated (sorted into sets with the pages ordered 1, 2,
3..., 1, 2, 3..., etc.).
4. QUALITY key
When making a copy, press this key to select the type of
original you are copying (TEXT, PHOTO). When sending a
fax, press this key to select a resolution setting.
5. Right/left arrow keys
When making a copy, press either of these keys after
selecting an enlargement/reduction setting with the ZOOM
key to increase or decrease the setting by 1%. When sending
a fax, press either of these keys to search through your autodial fax numbers.
6. MENU key
Press this key, followed by the left or right arrow key, to
access special functions and settings.
7. CONTRAST key
Press this key to select a contrast setting when making a copy
or sending a fax.
8. REDIAL key
Press this key followed by the Start key to automatically redial
the last number dialed.
9. Stop key
Press this key to cancel operations before they are completed.
10. COPY key
Press this key to select copy mode.
13
!
14
DUPLEX SCAN
15
QUALITY
E-SORT
ZOOM
PRINT STOP
16
CONTRAST
MENU
ZA
ENTER
1718 19
11. SCAN key
Press this key to select scan mode.
12. HELP (FAX key and SCAN key)
Press the FAX key and SCAN key simultaneously to print the
HELP list, a brief guide to the operation of the machine.
13. FAX key
Press this key to select fax mode. When in fax mode, press
this key to select the Line Monitor function.
14. Alarm indicator
This blinks when the toner cartridge nears empty or the drum
cartridge is near or at the end of its life. This lights steadily
when the toner cartridge is empty, the machine is out of
paper, the print compartment cover is open, or when a paper
jam has occurred (a message will appear to indicate the
problem).
15. DUPLEX SCAN key
Press this key to copy or fax multiple two-sided pages.
16. PRINT STOP key
Press this key to cancel a print job sent to the machine from a
computer.
17. ENTER key
Press this key to enter or select a setting.
18. BROADCAST key
Press this key to send the same fax to multiple destinations.
19. SPEED key
Press this key to dial a fax number using an abbreviated 2digit Speed Dial number.
20. Number keys
Use these keys to enter the number of copies, dial fax
numbers, and enter numbers and letters when storing autodial numbers.
21. Start key
Press this key when you are ready to begin copying, faxing,
or scanning. The key can also be pressed in the date and
time display of fax mode to show the percentage of memory
currently used.
REDIAL
BROADCAST
SPEED
20
21
1 – 2
[3] Transmittable documents
m
h
1. Document Sizes
Normal sizeWidth5.8” - 8.5”(148 - 216 mm)
Length5.8” - 11”(148 - 279 mm)
(Max.)
AM-900U
5. Automatic Document Feeder Capacity
Number of pages that can be placed into the feeder at anytime is as
follows:
Normal size: max. ADF 20 pages
Special size: single sheet only (manual feed)
NOTE: • When you need to send or copy more pages than the feeder
limit, place additional pages in feeder when last page in feeder
is being scanned.
• Place additional pages carefully and gently in feeder.
If force is used, double-feeding or a document jam may result.
(Max.)
(Min.)
148mm
148mm216mm
Use document carrier sheet for smaller documents.
• With special sizes, only one sheet can be fed into the machine at a
time. Insert next page into feeder as current page is being scanned.
LETTER
size
[Normal size]
279mm
216mm
[Special size]
600m
2. Paper Thickness & Weight
10 sheets1 sheet(Manual)
Paper weight21.5 lbs.
Paper thickness (ref.) 0.1 mm0.1 mm ~ 0.18mm
Paper sizeLGL (216 mm x 355.6 mm)
Feeder capacityA4/LTR: 10 sheets max.
2)
(80 g/m
A4 (210 mm x 297 mm)
LTR (216 mm x 279 mm)
LGL : 1 sheet max.
14 lbs. ~ 42 lbs.
2
(52 g/m
~ 157g/m
2)
3. Document Types
• Normal paper
Documents handwritten in pencil (No. 2 lead or softer), fountain
pen, ball-point pen, or felt-tipped pen can be transmitted.
Documents of normal contrast duplicated by a copying machine
can also be transmitted.
• Diazo copy (blue print)
• Diazo copy documents of a normal contrast may be transmitted.
• Carbon copy
A carbon copy may be transmitted if its contrast is normal.
6. Readable Width & Length
The readable width and length of a document are slightly smaller than
the actual document size.
Note that characters or graphics outside the effective document scanning range will not be read.
• Readable width
8.2” (208mm), max
Readable widt
• Readable length
This is the length of the document sent minus 0.16” (4mm) from the
top and bottom edges.
0.16" (4mm)
Readable length
0.16" (4mm)
4. Cautions on Transmitting Documents
• Documents written in yellow, greenish yellow, or light blue ink cannot be transmitted.
• Ink, glue, and correcting fluid on documents must be dry before the
documents can be transmitted.
• All clips, staples and pins must be removed from documents before
transmission.
• Patched (taped) documents should be copied first on a copier and
then the copies used for transmission.
• All documents should be fanned before insertion into the feeder to
prevent possible double feeds.
1 – 3
AM-900U
[4] Installation
1. Site selection
Take the following points into consideration when selecting a site for
this model.
ENVIRONMENT
• The machine must be installed on a level surface.
• Keep the machine away from air conditioners, heaters, direct sunlight, and dust.
• Provide easy access to the front, back, and sides of the machine.
In particular, keep the area in front of the machine clear, or the original document may jam as it comes out after scanning.
• The temperature should be between 50 - 86°F (10 - 30°C).
• The humidity should be between 20% and 85% (without condensation).
ELECTRICITY
AC 120V, 60Hz, grounded AC (3-prong) outlet.
Caution!
• Connection to a power source other than that specified will cause
damage to the equipment and is not covered under the warranty.
• If your area experiences a high incidence of lightning or power
surges, we recommend that you install a surge protector for the
power and telephone lines. Surge protectors can be purchased at
most telephone specialty stores.
If the machine is moved from a cold to a warm place...
Condensation may form on the reading glass if machine is moved from
a cold to a warm place, this will prevent proper scanning of documents
for transmission. Turn on the power and wait approximately 2 hours
before using machine.
TELEPHONE JACK
A standard telephone jack must be located near the machine. This is
the telephone jack commonly used in most homes and offices.
• Plugging the fax machine into a jack which is not jack may result in
damage to the machine or your telephone system. If you do not
know what kind of jack you have, or need to have one installed,
contact the telephone company.
2) Releasing the scanner.
Before plugging in the power cord, pull the scanner release toward
you to release the scanner lock.
•Caution: Plugging in the power cord without releasing the scan-
ner lock may damage the machine.
• In the event that you need to move the machine, push the release
back in to lock the scanner before moving (push the release in after
you have unplugged the power cord).
3) Connecting the power cord.
Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong)
outlet.
•Caution: Make sure the scanner has been released as explained
on the previous page before plugging in the power cord.
• Do not plug the power cord into any other kind of outlet. This will
damage the machine and is not covered under the warranty.
2. Attaching the trays
1) Attach the document feeder tray.
Slide the output tray into the machine as shown. When it stops, lift
the end slightly and push in so that the tray locks in place.
If you will be
using legal paper,
pull out the tray
extension.
Important: The output tray must be attached correctly or the
machine will not operate.
• The machine does not have a power on/off switch. The power is
turned on and off by simply plugging in or unplugging the power
cord.
• If you area experiences a high incidence of lightning or power
surges, it is recommended that you install surge protectors for the
power and telephone lines. Surge protectors can be purchased
from your dealer or at most telephone specialty stores.
1 – 4
4) Connecting the telephone line cord.
Insert one end of the line cord into the socket on the back of the
machine marked TEL. LINE. Insert the other end into a wall telephone socket.
Make sure that the line cord is inserted into the TEL LINE jack. Do
not insert it into the TEL. SET jack!
TEL.
LINE
TEL.
SET
Setting the dial mode:
The machine is set for tone dialing. If you are on a pulse dial line, you must set
the fax machine for pulse dialing. Press the keys on the operation panel as
follows :
1 Make sure that the date and time
display of fax mode appears (if needed
FAX
press) and then press
MENU
2 Press.
3 Press.
4 Select the dial mode:
TONE:PULSE:
Display:
FAX SETTING
1: DATE&TIME SET
1:TONE
The display briefly shows
your selection, then:
5: RINGER VOLUME
AM-900U
1) Press the side cover release , open the side cover ,
and then open the front cover .
1
3
1
3
2
•Caution! The fusing unit inside the print compartment becomes
very hot during operation. Do not touch the inside of the print compartment after the machine has been in operation.
2) Remove the new drum cartridge from its packaging, and remove
the tape from the top of the cartridge.
3) Insert the drum cartridge into the print compartment, sliding it along
the guides.
• Do not touch or allow other objects to contact the drum (the green
cylinder). This may damage the drum. If fingerprints, dust, or other
contaminants get on the drum, wipe it gently with a clean cloth.
• Exposure to light for more than several minutes will damage the
drum. Be sure to insert the drum cartridge promptly into the
machine.
• If you find it necessary to leave the cartridge out of the machine
for move than several minutes, wrap the cartridge in black paper.
2
5
Pressrepeatedly to exit.
Important: The facsimile function of this machine is not designed
for use on a line which has call waiting, call forwarding, or certain
other special services offered by your telephone company. If you
attempt to use the facsimile function in conjunction with any of
these services, you may experience errors during transmission and
reception of facsimile messages.
The facsimile function of this machine is not compatible with digital
telephone systems.
3. Installing the toner cartridge and drum cartridge
The laser printer in the machine uses a toner cartridge and drum cartridge.
• The starter toner cartridge included with the machine can print
approximately 1,500 letter-size pages at 5% page coverage.
• When replacing the toner cartridge, use a SHARP AM-90ND toner
cartridge. One cartridge can print about 3,000 letter-size pages at
5% coverage.
• The drum cartridge can print approximately 20,000 letter-size
pages. When replacing the drum cartridge, use a SHARP AM-90DR drum cartridge.
Follow the steps below to install the toner cartridge and the drum cartridge.
Note: The quality of the toner cartridge is guaranteed for 18 months
after the date of manufacture indicated on the package. The quality of
the drum cartridge is guaranteed for 24 months after the date of manufacture indicated on the package.
Grasp this handle to
push the cartridge in.
4) Remove the new toner cartridge from its packaging. Shake the cartridge side to side four or five times to distribute the toner evenly
within the cartridge.
1 – 5
AM-900U
1 Pressand thenor
repeatedly until the display at right
appears.
MENU
Z
A
Display:
LIFE
2 Press.
3 Press.
4 Pressrepeatedly to exit.
CLEAR: START KEY
DRUM COUNTER
1: LIFE COUNTER
1 Pressand thenor
repeatedly until the display at right
appears.
2 Press.
3 Press.
4 Pressrepeatedly to exit.
MENU
Z
A
Display:
CLEAR: START KEY
LIFE
TONER COUNTER
3: CLR DRUM COUN T
5) Grasp the cartridge handle and insert the toner cartridge into the
print compartment, sliding it along the guides.
• After inserting the cartridge, press on the arrow mark to mark sure
it “clicks” into place.
• Do not touch the roller in the toner cartridge.
Grasp this
handle to
insert the
cartridge.
6) Close the front cover and then the side cover .
Press on this mark to
make sure the cartridge
"clicks" into place.
1
2
4. Resetting the drum counter
Each time you install a new drum cartridge, follow the steps below to
reset the drum counter to zero.
5. Manually resetting the toner counter
When a new toner cartridge is installed, the toner counter is reset in
Step 7 on the previous page. The procedure below is normally not necessary; however, it can be used in the event that you need to reset the
toner manually.
• Make sure the side cover is completely closed. Otherwise, light
may enter the print compartment and damage the drum.
Display:
TONER EXCHANGED?
1
2
1=YES,2=NO
7) If you installed a new toner cartridge, press to select YES
(this will reset the toner counter to zero).
NEW TONER?
OK: PRESS START
• If you temporarily removed and then replaced an old toner car-
tridge for maintenance or other reason, press to continue
6. Loading printer paper
You can load up to 250 sheets of letter or legal paper (max. 20lbs.) in
the paper tray.
Caution! Do not use the blank side of paper that has already been
printed on.
1) Remove the output tray.
using the previous toner count. (Note: Be sure to press ,
or the machine will not alert you when the toner cartridge is out of
toner.)
8) Press .
9) If you installed a new drum cartridge, reset the drum counter as
explained below.
1 – 6
2) Insert a stack of paper into the tray, print side up.
•Important! The stack of paper must not be higher than the paper
height line on the paper tray.
Paper height line
3) Squeeze the sides of the paper guide as shown and slide it to the
slot for the length of the paper you are loading.
4) Replace the output tray.
• If you loaded legal size paper (or you changed the paper size),
change the paper size setting as explained below.
7. Setting the paper size
The machine has been set at the factory to use letter size paper. If you
loaded legal size paper, you must change the paper size setting to
LEGAL.
COPY
1 Press(or) and then.
SCAN
MENU
2 Press.
3 Select the paper siz e:
LETTER:LEGAL:
4 Pressrepeatedly to exit.
Display:
COMMON SETTING
1:LETTER
The display briefly shows
your selection, then:
2: AUTO CLE AR
AM-900U
8. Installing the software
To use the machine as a printer and scanner for your computer, you
must install the software and connect a USB cable. The CD-ROM that
comes with the machine contains the following software:
• MFP Drivers: These consist of the printer driver that allows the
machine to be used as a printer, and the scanner driver that allows
you scan using TWAIN and WIA compliant applications.
• Sharpdesk: This is an integrated software environment that makes
it easy to manage image files and launch applications. (Note that
Internet Explorer 5.5 or higher is required to install Sharpdesk; if
this is not installed, you will be prompted during the installation procedure to install Internet Explorer 6.0SP1
Minimum system requirements
Operating system: Windows 98 SE
Port: USB 2.0 or 1.1 port
Display: 800 x 600 (SVGA) with 256 colors or more
Free hard-disk space: 150 MB or more
Other requirements: An environment in which the operating
system can freely operate.
Comments:
• USB 2.0 Hi-Speed is only possible if your computer has a USB 2.0
port and you are using a USB 2.0 cable. In addition, the Microsoft
USB 2.0 driver must be preinstalled in your computer, or the USB
2.0 driver for Windows 2000/XP
Update must be installed. Note that USB 2.0 Hi-Speed is not possible in Windows 98 SE
®
or Me®.
• To scan a legal size document (the maximum size) at 1200 dpi in
full color, at least 600 MB or more of free hard disk space is
required on the drive where your operating system is installed.
Installing the software
• A USB cable is required to connect the machine to your computer.
Please purchase a USB 2.0 or USB 1.0/1.1 cable. (If you wish to
use USB 2.0 Hi-Speed mode and your system meets the requirements for Hi-Speed mode, purchase a USB 2.0 cable.) The USB
cable will be connected during the software installation procedure.
• To install the software on Windows 2000/XP
you must log in with administrator’s rights.
• The windows shown in the following procedure appear in Windows
®
XP
. The windows that appear in other versions of Windows may
be slightly different.
1) Make sure that the USB cable is not connected to your computer.
(The cable will be connected in Step 10.)
• If the USB cable is connected, a Plug and Play window will
appear. Click the Cancel button to close the window and disconnect the cable.
2) Insert the Sharp CD-ROM into your computer’s CD-ROM drive.
3) In Windows XP
®
, click the start button, click My Computer, and
then double-click the CD-ROM icon.
In Windows 98/Me/2000
®
, double-click My Computer on the desk-
top and then double-click the CD-ROM icon.
4) Double-click the setup icon ( ) in the CD-ROM window.
5) Follow the instructions in the windows that appear.
• When the Setup Type Selection window appears, select Standard to install all of the software components (this should normally
be selected). If you only wish to install certain components, select
Custom and then select the components that you wish to install.
Note: If you wish to select the folder where Sharpdesk is installed,select Custom.
®
from the CD-ROM.)
®
/ Me® / 2000® / XP
®
provided through Windows
®
using the installer,
®
1 – 7
AM-900U
• In Windows 2000/XP®, if a warning message appears at any time
regarding the Windows logo test or digital signature, be sure to
click Continue Anyway or Yes.
6) When the Finish window appears to indicate that the selected
packages have been installed, click Close.
7) If the installation was a Standard installation, the following window
will appear. Click OK.
9) The Search Setup Wizard will appear. Follow the on-screen instructions to create an index database for Sharpdesk.
10)Make sure that the power cord of the machine is not plugged in
(the machine is powered off), and then connect the USB cable.
• Insert one end of the USB cable into the USB port on the machine
and the other end into your computer’s USB port.
Note: Do not connect the AM-900 to a hub to which another AM900 is connected. If this is done, the AM-900 will not operate correctly.
• If you installed the MFP drivers using a Custom installation and
did not install Sharpdesk, the following window will appear. Click
OK and go to Step 10.
8) The following window will appear. Click Yes to restart your computer.
11)Plug in the power cord of the machine.
•Windows XP
the software.
• Windows 2000
Note: If a warning message regarding the Windows logo test
appears (the warning may appear twice), click Yes each time the
window appears. This will complete the installation of the software.
•Windows Me
ware.
Completing installation of the software on Windows XP®
(Continued from Steps 10 and 11.)
®
: Go to the procedure for completing installation of
®
: This completes the installation of the software.
®
/98SE®: This completes the installation of the soft-
1 – 8
12)In Windows XP®, the Found New Hardware Wizard will appear.
Make sure that Install the software automatically (Recom-mended) is selected and click Next (this will install software for
using the machine as a scanner).
AM-900U
14)After a brief interval, the Found New Hardware Wizard will appear
again to install software for using the machine as a printer. Make
sure that Install the software automatically (Recommended) is
selected and click Next.
•Note for Windows XP SP2
first. Select No, not this time and click Next. Continue from the
above window.
• If the following warning message appears regarding the Windows
logo test, click Continue Anyway.
®
: The following window will appear
• If the following warning appears regarding the Windows logo test,
click Continue Anyway.
15)When the wizard finishes installing the printer software, click Finish
to close the Wizard. This completes the installation of the software
on Windows XP
Sharpdesk online guide
For information on using Sharpdesk, view the Sharpdesk online
guide on the CD-ROM. To view the online guide, open the Manual
folder and then the EnglishA folder on the CD-ROM, and doubleclick SDUG_Enu.pdf.
Removing the software
In the event that you need to remove the software from your computer, open the Control Panel and select Add or Remove Pro-
grams (or Add/Remove Programs). Select SHARP AM-900
Series MFP Driver (or Sharpdesk) from the list, and click the
Change/Remove button (or the Add/Remove button). Whenprompted to confirm the removal, click OK.
®
.
13)When the wizard finishes installing the scanner software, click Finish to close the wizard.
1 – 9
AM-900U
9. Clearing a jammed document
If the original document doesn’t feed properly during transmission or
copying, or DOCUMENT JAMMED appears in the display, first try
10. Clearing jammed printing paper
1) Press the side cover release and then open the side cover
1
pressing . If the document doesn’t feed out, open the auto
document feeder cover and remove it.
Important:
Do not try to remove a jammed without opening the auto document
feeder cover. This may damage the feeder mechanism.
1) Squeeze the cover release and open the auto document
feeder cover. Open the document glass cover.
2) Remove the document.
• The document can be removed from either the top or the bottom
slot, whichever is easiest.
1
1
2
.
1
2
2) Push the two heater roller release levers down to release the
heater roller.
•Caution! The fusing unit (indicated in white at right) becomes
very hot during operation. Do not touch the fusing unit.
3) Close the auto document feeder cover, pressing down on both
sides to make sure it clicks into place.
Press down
on the marks
3) If the jammed page is protruding from the side of the machine, gently pull it out. Take care not to tear the paper or leave any torn
pieces of paper in the print compartment.
• If this clears the jam, go to Step 5.
• If you are unable to clear the jam in this way, go to Step 4.
• Take care not to touch or allow other objects to contact the drum
(the green cylinder). This damage the drum.
1 – 10
4) If the jammed page cannot be pulled out directly, open the front
AM-900U
cover and rotate the white knob in the direction
shown to feed the jammed page out into the output tray.
5) After the jammed page has been removed, push the two heater
roller release levers back up.
1
2
1
2
6) Close the front cover (if you opened it) and then the side
cover .
2
1
2
1
1 – 11
AM-900U
11. Troubleshooting
1. Display
ADD PAPERCheck the printing paper. If the tray is empty, add
BYPASS MISFEEDThe paper is not inserted correctly in the bypass tray.
BYPASS PAPER! /
IF COPY, PRESS
(alternating messages)
COVER OPENOne or both of the print compartment covers are
DATE/TIME UNSETThe date and time need to be set. Note
DOCUMENT JAMMEDThe original document is jammed. See the following
DOCUMENT READYA document has been inser ted in the auto document
DRUM LIFE OVERThis appears when the drum cartridge needs
paper. If there is paper in the tray, make sure it is
inserted correctly (take out the stack, align the edges
evenly, and then reinser t it in the tray). Pr inting will
resume automatically when the output tr ay is
replaced.
Remove the paper and insert it again.
Paper has been inserted in the bypass tray. If the
paper has been inser ted for a copy job, pressto
set the paper size. If the paper is for a print job, the
message can be disregarded.
open. Make sure both covers are closed.
that the date and time settings will be lost if the
machine is unplugged or a power failure occurs.
section, Clearing Paper Jams. Document jams will
occurifyouloadmorethan20pagesatonceorload
documents that are too thick.
The document may also jam if the receiving machine
doesn’t respond properly when you attempt to send a
fax.
feeder and the machine is waiting for you to begin
faxing, copying, or scanning.
replacement.
SET BYPASS PAPER /
SIZE: XXXX
(alternating messages; a
paper size appears in
“XXXX”)
SYSTEM ERROR [XX]
(a number appears in
“XX”)
(Refer to Printer error code/
Scanner error code)
A
TONER EMPTYThe toner car tridge must be replaced. Printing is not
TONER NEAR EMPTYThe toner cartridge is almost out of toner
TOTAL PAGE(S) 01Number of fax pages transmitted or received.
Paper must be inserted in the bypass tray for a print
job or copy job that requires use of the bypass tray.
Insert the indicated size of paper in the tray.
If this message appears, unplug the power cord, wait
about 10 seconds, and then plug it back in. If the
message still appears, unplug the power cord and call
SHARP’s Customer Assistance Center at at 1-877794-8675 (U.S.A. only).
possible until the toner cartridge is replaced.
(approximately 100 pages can be pr inted).
2. Audible signals
Continuous tone3 secondsIndicates the end of transmission,
Intermittent tone
(3 beeps)
Rapid intermittent
tone
5 seconds
(1 second on, 1
second off)
35 seconds
(0.7 seconds on,
0.3 seconds off)
reception, or copying.
Indicates incomplete transmission,
reception, or copying.
Indicates that an extension phone
connected to the machine is off hook.
FAX RX IN MEMORYA fax has been received in memory because the
GRP. SPACE FULLThis appears if you attempt to store a Group when
LINE ERRORTransmission or reception was not successful. Press
MEMORY IS FULLIf faxes have been received to memory because
MEMORY PRINTINGThe machine is preparing to or printing out a
NO # STOREDThis appears if you attempt to search for a Speed Dial
OFF HOOKThis appears when an extension phone connected to
OUTPUT TRAY OFFThe output tray is not attached correctly. Attach it as
PAPER JAMMEDThe printing paper is jammed.
REMOVE /
BYPASS PAPER
(alternating messages)
toner cartridge needs replacement, you have run out
of printing paper, the paper is jammed, or paper is
inserted in the bypass tray. The fax will pr int out
automatically when the problem is fixed.
both Groups are already programmed.
the STOP key to clear the message and then tr y
again. If the error persists, see Line error.
printing is not possible (an additional message will
indicate the problem), resolve the problem so that
printing can continue (see Substitute Reception to
Memory)
If you are attempting to send a fax, see If the memory
becomes full.
If you are copying, see If MEMORY IS FULL appears.
document from memor y.
number when none have been stored.
the machine is lifted. Onlycan be pressed in
fax mode when this message appears.
explained. The machine will not operate if the output
tray is not attached correctly.
A fax has been received to memory because paper is
inserted in the bypass tray (faxes cannot be printed
while paper is in the bypass tray). Remove the paper
from the bypass tray to allow the fax to be printed.
3. Printer error code (Troubleshooting Refer to page 5-26 to 5-28)
SYSTEM ERROR [P1]The roller sensor could not detect its home position
SYSTEM ERROR [P2]
SYSTEM ERROR [P3]
SYSTEM ERROR [P4]ROM or RAM error was detected on the printer
SYSTEM ERROR [P5]High temperature error was detected.
SYSTEM ERROR [P6]Low temperature error was detected.
SYSTEM ERROR [P7]
after driving the pick up motor for the specified period.
The roller sensor could not become NOT-Active after
passing the specified period from picking up paper.
The printer controller detected the optical unit (LSU)
error.
The external interrupt signal for optical unit (LSU) or
High-voltage control did not become active after
passing the specified period.
Thermistor error was detected.
control unit.
Communication error between the main controller
and the printer controller was detected.
4. Scanner error code (Troubleshooting Refer to page 5-28)
SYSTEM ERROR [S1]The scanner unit could not detect change point of
home postion. (ON-> OFF or OFF->ON)
1 – 12
12. Quick setup guide
AM-900U
For detailed instructions
IMPORTANT!!
Should you require
any assistance
setting up or
operating your
product, please
DO NOT RETURN
YOUR PRODUCT
TO THE STORE.
After referring to the setup
guide and operation
manual, if you still require
assistance please consult
our web page at http://
www.sharpusa.com. From
our web page you will be
able to directly e-mail our
customer support team.
If you would like personal
assistance, please call our
Customer Assistance
Center at 1-877-794-8675
(U.S.A. only).
Install the toner cartridge and drum cartridge.
6
1
1. Press . Open the side cover
2
and then the front cover .
3
on setting up and using the AM-900,
see the online guide on the
CD-ROM.
To open the guide, double-click the
Manual folder on the CD-ROM,
double-click EnglishA, and then
double-click Online Manual.pdf.
(Note: Acrobat Reader 5.05 or higher
is required to view the manual.To
install Version 5.05, double-click
Acrobat Reader, English, and then
ar505eng.exe on the CD-ROM.)
3
1
2
Important:
Pull the scanner release toward
you to release the scanner lock.
2. Remove the drum car tridge from its
3
Caution!
Do not touch the fusing unit
under the side cover after the
machine has been in operation,
as it may become ver y hot.
packaging, and remove the tape from
the top of the car tridge.
Make sure you have the following
1
items. If any are missing, contact
your dealer or retailer.
Telephone
line cord
Output tray
Toner
cartridge
Document
feeder tray
Plug the power cord into a 120 V,
4
grounded AC (3-prong) outlet.
Caution: Be sure to release the
scanner lock (Step 3) before
plugging in the power cord.
3. Insert the drum cartridge,
Grasp this handle to
push the cartridge in
Drum
cartridge
Setup
CD-ROM
Guide
sliding it along the guides.
Attach the trays.
2
If you will be
loading legal
paper, pull the
extension out.
When the tray
stops, lift the end
slightly and push in.
Connect the phone line cord
5
to the TEL. LINE jack and a
wall jack.
TEL
.
LIN
E
T
E
L.
S
ET
Note: An extension phone can be
connected to the TEL. SET jack with
removing the seal covering the jack.
4. Remove the toner cartridge from its
packaging. Shake the car tr idge side
to side four or five times to distribute
the toner evenly within the
cartridge.
5. Insert the toner car tridge, sliding it along
the guides
until it clicks into place
Press on the arrow
mark to make sure
the car tridge clicks
into place
Load paper.
7
1. Remove the output tray.
3. Squeeze the sides of the paper
guide and slide it to the slot for
the length of paper loaded.
If you loaded legal paper, see the online guide
to change the paper size setting to LEGAL.
6. Close the front cover and
.
2. Insert a stack of paper
into the tray, print side up.
4. Replace the output tray.
thenthesidecover .
The stack should
not be higher
than this line
1
2
2
1
8
7. Press
then press. (This resets
the toner cartr idge counter.)
Display:
TONER EXCHANGED?
1=YES, 2=NO
Set the date and time that appear
in the fax mode display.
FAX
1. Press,,,.
• The currently set date and time appear
in the display.
2. Enter a 2-digit number for the month.
Example: February
• To clear a mistake press.
3. Enter a two-digit number for the day
("01" to "31").
Example: the 5th
4. Enter the year (four digits)
Example:
to select “YES” and
MENU
Z
8. Reset the drum car tridge counter:
MENU
a.Press
A
display.
b. Pressand then.
c. Pressrepeatedly to exit.
5. Enter a two-digit number for the hour
and a two-digit number for the minute.
Example: 9:25
6. Pressto select A.M. orto
select P.M.
7. Press.
ENTER
8. Pressrepeatedly to exit.
once and thenor
until “LIFE” appears in the
Z
1 – 13
AM-900U
Install the software on your computer. (The software
9
allows the machine to be used as a printer and scanner.)
1. Make sure that a USB cable is not connected
to the machine and your computer. (The cable
will be connected in Step 10.)
• If a cable is connected and a Plug and Pla y
window appears, close the window and
disconnect the cable.
2. Insert the Sharp CD-ROM into your computer’s
CD-ROM drive.
3. Windows XP
Computer, and double-click the CD-ROM icon.
Windows 98SE/Me/2000
Computer on the desktop and double-click the
CD-ROM icon.
R
: Click the start button, click My
R
: Double click My
4. Double-click the setup icon () in the CD-
ROM window.
5. Follow the on-screen instructions.
• When the Setup Type Selection window
appears, select Standard to install all of the
software components (this should normally be
selected). If you only wish to install certain
components, select Custom and then select the
components that you wish to install.
Note: A USB 2.0 or 1.1 cable is required to connect the
machine to your computer. Please purchase this separately.
• If you installed the MFP drivers using a Custom
installation and did not install Sharpdesk, the
following window will appear. Click OK and go to
Step 10.
8.
The following wind ow will appear. Click Yes to restart
your computer.
9. The Search Setup Wizard will appear. Follow the
on-screen instructions to create an index
database for Sharpdesk.
10. Make sure that the machine’s power cord is not
plugged in, and then connect the USB cable to the
USB port on the machine and on your computer.
R
• Windows Me /98SE : This completes the
installation of the software.
Completing the installation on Windows XP
12. In Windows XP , the Found New Hardware
Wizard will appear. Make sure that Install the
software automatically (Recommended ) isselected and click Next.
Note for Windows XP SP2
the wizard will ask you if the wizard can connect
to Windows Update. Select No, not this time and
click Next.
• If a warning message appears regarding the
Windows logo test, click Continue Anyway.
13.
When the wizard finishes installing the software, click
Finish to close the wizard.
14. After a brief interval, the Found New Hardware
Wizard will appear again. Make sure that Install
the software automatically (Recommended) is
selected and click Next.
R
R
R
R
: The first window of
• In Windows 2000/XP , if a warning message
appears at any time regarding the Windows logo
test or digital signature, be sure to click ContinueAnyway or Yes .
6. When the Finish window appears to indicate that
the selected packages have been installed, click
Close.
7.
If the installation was a Standard Finstallation, the
following wind ow will appear. Click OK.
Link each scan menu that you wish to use in
10
scan mode to a program on your computer.
Windows XP /Me
1. Windows XP : Click the start button, Control
Panel, Printers and Other Hardware, and
Scanners and Cameras.
Windows Me
Settings, select Control Panel, and double-click
Scanners and Cameras.(IfScanners and
Cameras does not appear, click view all
Control Panel options).
2. Right-click the SHARP AM-900 icon and select
Properties.
3. The SHARP AM-900 Properties appear. Click
on the Events tab.
4. Select SC1 (scan menu SC1) from the Select anevent list.
5. In the Actions field, select Start this program
and then select the program that you wish to link
to scan menu SC1 from the list of programs.
R
R
R
R
R
: Click the Start button, point to
11. Plug in the machine’s power cord.
• Windows XP : Follow Steps 12 through 15 to
complete the installation of the software.
• Windows 2000 : This completes the installation
of the software.
Note: If a warning message regarding the
Windows logo test appears (the warn ing may
appear twice), click Ye s each time the window
appears. This will complete the installation of the
software.
R
R
You can scan directly from the machine by selecting scan mode and then one of scan menus
SC1 to SC6 on the operation panel. When this is done, the program linked to the selected scan
menu will automatically start on your computer and the image will be scanned to the program.
• If a warning message appears regarding the
Windows logo test, click Continue Anyway.
15. When the wizard finishes installing the software,
click Finish to close the wizard. This completes
the installation of the software on Windows XP
Windows 2000 /98SE
• Microsoft Scanner and Camera Wizard is
selected as an example in the window below.
1. Click the Start button, point to Settings, and
select Control Panel.
2. In the Control Panel, double-click Scanners andCameras.
3. Select SHARP AM-900 and click Properties.
4. Click the Events tab in the SHARP AM-900Properties.
5. Select SC1 (scan menu SC1) from the Scannerevents list.
6. Click the Apply button.
7. Repeat Steps 4 through 6 as needed for any of
the other scan menus (SC2 to SC6) that you
wish to use. When finished, click the OK button.
6. In Send to this application, select the program
(only one) that you wish to link to scan menu SC1.
7. Click the Apply but ton.
8. Repeat Steps 5 through 7 for any of the other
scan menus (SC2 to SC6) that you wish to use.
When finished, click the OK button.
R
.
R
R
1 – 14
FAXAM-900UService ManualService ManualMarketE
CHAPTER 2. ADJUSTMENTS
[1] Adjustments
1. General
Since the following adjustments and settings are provided for this
model, make adjustments and/or setup as necessary.
2. Adjustments of output voltage (FACTORY ONLY)
1. Install the power supply unit in the machine.
2. Set the recording paper and document.
3. When the document is loaded, power is supplied to the output
lines. Confirm that outputs are within the limits below.
2.1. Output voltage settings
AM-900U
CNLSR
CNPM
CNHV
CNMM
CNPUM
CNTCT
CNFM
CNROLSNS
CNTCVR
CNBYPE
CNPIN
CNPW
1
FUSING UNIT
CNRTH
CNOUT1
CNOUT2
CONTROL PWB
(TOP SIDE)
14
CNHT
3
1
THERMAL
FUSE-2
CNSCM
CNCIS
CNLIU
CN6
1
1
1
2
CN2
POWER SUPPLY
PWB (TOP SIDE)
INTERLOCK
SWITCH
CNPN
CNFRT
CNORG
CNHPS
CNSP
CNUSB
3
CNPW
14
OutputVoltage limits
+24VSUB23.04V~24.96V
+24VMAIN23.04V~24.96V
+5VMAIN4.75V~5.25V
+3.3VMAIN3.201V~3.399V
Connector CNPW
Pin No.
1
2
3
4
5+24VMAIN
6+24VMAIN
7DG
8
9
10
11
12
13
14
Connector
Pin No.
1
2
3
Connector
Pin No.
1
2
3
Connector
Pin No.
1
2
CNPW
MG
+24VSUB
MG
MG
+5VMAIN
DG
+3.3VMAIN
DG
/HEATER ON
/PWRLY
/ZC
CN6
+24VMAIN
N.C.
+24VS
CNHT
N
N.C.
L
CN2
1
2
2 – 1
AM-900U
3. High voltage power check
3.1. General
Note: Since the parts of this PWB cannot be supplied, change it as a unit.
CAUTION
DO NOT TOUCH!
CN1
CN3
(VR51)
Q3
D3
D10
J1
QJ005
VR1
D58
J6
D2
D8
J3
VR51
D1
D61
D62
D60
D52
D54
C1
J5
R1
J2
Q52
B51
QJ071
C9
Q38
B1
D9
D53
J4
C56
VR31
C65
C31
CAUTION HIGH VOLTAGE AREA MAX. 4000V
D4
C6
CN4
R93
D5
C5
J52
J51
R15
C7
D7
R16
R67
D31
J12
J11
J22
J21
J42
J41
J32
J31
CAUTION - HIGH VOLTAGE
The unit's back cover should never be opened by
anyone other than a qualified serviceperson.
There are many high voltage parts inside the unit,
and touching them is dangerous.
CAUTION HIGH VOLTAGE AREA MAX. 4000V
R10
R3
R9
R8
R3
C2
R44
R65
R66
R59
R94
R5
R98
R6
C55
R60
C52
R43
R74
R73
R103
R80
R79
R81
Q34
D42
R42
D41
R102
D59
Q33
Q32
Q31
D57 D56 D55
Q35
R32 R31
R41
R78
Q36
C32
R36
R34
R33 R35
R72
R71
R40
R70
R39
R38
Q37
R37
R86
IC1
C8
R92
R61
C53
R58
R75
R101
R69
R46
R76
R77
R83
R84
R85
R87
R88 R89 R90
C4
R13
R14
R7
R91
C54
R66
R11
R4
R18
R14
R47
Q51
R3
Q1
R19
R63
R53
R100
CN1
C61
R51
Q57
R54
R52
C62
R55
C51
CAUTION - HIGH VOLTAGE
The unit's back cover should never be opened by
anyone other than a qualified serviceperson.
There are many high voltage parts inside the unit,
and touching them is dangerous.
R2
R17
R57
R56
R99
C66
R48
Q58
R62
R50
R49
R64
2 – 2
3.2. MC Voltage Check Point
D3
CN3
CN1
C1
J5
R1
J2
Q52
VR1
D8
D10
VR51
D1
D58
J1
QJ005
B51
J3
D60
D52
AM-900U
Q3
J6
D2
D61
D62
D54
QJ071
C9
Q38
C65
D53
B1
GND (-)
D4
C6
D5
VR31
R15
C5
C7
D7
R16
R67
D31
D9
J4
C56
J52
J11
J41
J51
J12
J22
J21
J42
J32
J31
CN4
R93
MC Voltage Check Point (-)
(There is danger of an electric shock!)
Use Measuring instrument:
Input Resistance : more than 100 MΩ
Maximum Voltage : more than 2 kV
VOLTAGE
MC:-950V±20V(PRINTING)
MC:-850V±20V(CLEANING)
C31
1) MC Voltage
Voltage(v)
CAUTION - HIGH VOLTAGE
The unit's back cover should never be opened by anyone other than
a qualified serviceperson. There are many high voltage parts inside
the unit, and touching them is dangerous.
300Hz
Time(s)
Type
-570V
-950V
-1330V
Tolerance
± 67V
± 20V
± 67V
2 – 3
AM-900U
3.3. TC Voltage Check Point
D3
CN3
CN1
C1
J5
R1
J2
Q52
VR1
D8
D10
D1
D58
J1
QJ005
B51
VR51
J3
D60
D52
D2
Q3
J6
D62
D54
D61
QJ071
C9
Q38
D53
D9
C56
B1
GND (-)
D4
R15
C6
D5
C5
C7
D7
J52
J11
J51
J12
CN4
R93
TC Voltage Check Point (+)
(There is danger of an electric shock!)
Use High Voltage Tester:
Requirement of Measuring instrument:
Input Resistance : more than 100 MΩ
Maximum Voltage : more than 5 kV
R16
J22
R67
J4
D31
VR31
J21
J42
J41
J32
J31
VOLTAGE
TC(+):+3600V±72V(PRINTING)
TC(-):-500V±50V(CLEANING)
1) TC Voltage
Voltage(v)
C65
C31
CAUTION - HIGH VOLTAGE
The unit's back cover should never be opened by anyone other than
a qualified serviceperson. There are many high voltage parts inside
the unit, and touching them is dangerous.
300Hz
Type
-3980V
-3600V
-3220V
Time(s)
Tolerance
± 72V
2 – 4
3.4. SV/DV Voltage Check Point and SV (-) Voltage Adjustment Volume
Q3
CN3
CN1
D3
VR1
C1
J5
R1
D10
D1
D58
J1
J2
Q52
J6
D2
D8
J3
VR51
D60
C9
D61
D62
D52
QJ005
B51
D54
CAUTION - HIGH VOLTAGE
The unit's back cover should never be opened by anyone other than
a qualified serviceperson. There are many high voltage parts inside
the unit, and touching them is dangerous.
QJ071
D9
D53
Q38
J4
C56
C65
B1
VR31
C31
R15
D31
D4
C6
R93
D5
C5
J52
J51
C7
D7
R16
R67
J12
J11
J22
J21
J42
J41
J32
J31
AM-900U
GND (-)
CN4
DV Voltage Check Point (+)
VOLTAGE
DV(+):+300V±5V(CLEANING)
DV(-):-220V±5V(PRINTING)
SV Voltage Check Point (+)
VOLTAGE
SV(+):+400V±15V(CLEANING)
SV(-):-320V±15V(PRINTING)
DV (-) Voltage adjustment Volume
VR31
It can be made to change with VR31.
In the range of ± 50V.
DV(-):-220V±50V(PRINTING)
2 – 5
AM-900U
4. IC protectors replacement
ICPs (IC Protectors) are installed to protect the CIS unit, LIU PWB
unit, Scanner motor drive circuit, Pickup motor drive circuit, Main
motor drive circuit and IC22 circuit. ICPs protect various ICs and electronic circuits from an overcurrent condition.
The location of ICPs are shown below:
5. Settings
5.1. Dial mode selector
DIAL mode (Soft Switch No. SW5 Data No. 5)
Use this to set the fax machine to the type of telephone line you are
on.
• The factory setting is “TONE”.
CNHV
CNLSR
F5
CNPM
F7
CNRTH
CNOUT2
CNOUT1
CNCIS
F8
CNSCM
F3
CNPN
CNFRT
CNORG
CNHPS
CNSP
CONTROL PWB
CNMM
CNPUM
F6
CNTCT
CNFM
CNROLSNS
CNTCVR
CNBYPE
CNPIN
F6/F8:Top sideF3/F4/F5/F7:Bottom side
1) F8 (KAB5002 201) is installed in order to protect IC’s from an
overcurrent generated in the CIS unit. If F8 is open, replace it with a
new one.
2) F4 (KAB5002 251) is installed in order to protect IC’s from an
overcurrent generated in the LIU PWB unit. If F4 is open, replace it
with a new one.
3) F3 (KAB3202 202) is installed in order to protect IC’s from an
overcurrent generated in the scanner motor drive circuit. If F3 is
open, replace it with a new one.
4) F5 (KAB5002 251) is installed in order to protect IC’s from an
overcurrent generated in the IC22 circuit. If F5 is open, replace it
with a new one.
5) F6 (KAB3202 102) is installed in order to protect IC’s from an
overcurrent generated in the pickup motor drive circuit. If F6 is
open, replace it with a new one.
6) F7 (KAB2402 402) is installed in order to protect IC’s from an
overcurrent generated in the main motor drive circuit. If F7 is open,
replace it with a new one.
In addition to the replacement of F3, F4, F5, F6, F7 and F8, the factor causing F3, F4, F5, F6, F7 and F8 to open must also be
repaired. If not, F3, F4, F5, F6, F7 and F8 will open again.
Replacement parts
KAB3202 202 (Sharp code: QFS-L1027YCZZ)
KAB5002 251 (Sharp code: QFS-L2021XHZZ)
KAB3202 102 (Sharp code: QFS-L0004QCZZ)
KAB2402 402 (Sharp code: QFS-L2025XHZZ)
KAB5002 201 (Sharp code: QFS-L2016XHZZ)
(TOP SIDE)
CNPW
CNUSB
F4
CNIU
(step 1) Select "OPTIONAL SETTING".
KEY:
DISPLAY:
(step 2) Select "DIAL MODE".
(step 2) Select "DIAL MODE".
KEY:
KEY:,
DISPLAY:
DISPLAY:
2
FAX
FAX SETTING
4
1=TONE
MENU
("2=PULSE" is displayed in the
autoscroll mode.)
(step 3) Select, using "1" or "2".
KEY:for TONE
KEY:for PULSE
1
2
(step 4) End, using the "STOP" key.
(Press the "STOP" key three times.)
KEY:
2 – 6
[2] Diagnostics and service soft switches
Press
, and
the
following
display will appear.
MENU
98
6
M/C Ver:TE53
(Diag•specifications)
MENU
986
ENTER SINGLE PRINT
ENTER CONTINUOUS PRINT
ENTER
COPY AGING
ENTER
LIFE MODE
ENTER
TOP VOID ADJUST
ENTER
PRINT ADJUST
ENTER
TEST MODE
START
START
ENTER
Then press the
key. Select the desired item withthe
key and thekey or select with the rapid key.
Enter the mode with thekey.
PRINT DIAG MODE
: PRINTER ROM version
M/C Ver:TE53
(The alternate display of two screens.)
MEMORY CLEAR
1:CLEAR
[1]Key
[2]Key
Stand-by display
1. Entering the diagnostic mode
1.1. Fax diagnosis
This diagnosis is concerned with the main body of fax which is used
for production and service support.
Entering the diagnostic mode
AM-900U
1.2. Print diagnosis
This diagnosis is concerned with the print which is used for production
and service support.
Entering the diagnostic mode
Press
MENU
98
display will appear.
TC84 / x x x x
Then press the
START
: FAX ROM version
x x x x : Check sum
key. Select the desired item with the
and thekey or select with the rapid key.
ENTER
Enter the mode with the
(Diag
•
specifications)
987
MENU
ENTER
ENTER
ENTER
ENTER
ENTER
ENTER
ENTER
ENTER
ENTER
SOFT SWITCH MODE
ROM & RAM CHECK
PANEL CHECK MODE
CHECK PATTERN MODE
SIGNAL SEND MODE 1
SIGNAL SEND MODE 2
MEMORY CLEAR
CIS ADJUSTING MODE
DIAL TEST MODE
DIAG MODEU.S.A./Canada
key.
TC84 / x x x x
(The alternate display of three screens.)
START
7
,and
the
following
key
Memory clear when power is turned on
Pressing the START and STOP keys, turn on the main power, and the
following message will be indicated.
ENTER
ENTER
ENTER
ENTER
AUTO FEEDER MODE
FLASH MEMORY TEST
GEAR CHANGE MODE
FLATBED AGING
MEMORY CLEARING
When 1 is selected, the memory will be cleared to be ready to operation.
If 2 is selected, memory will not be cleared and the machine enters
standby mode.
2 – 7
AM-900U
ROM & RAM CHECK
ROM =RAM=
Start checking
by pressing [EN TER] key
ROM=OK,RAM=OK
PRINTING
ALL KEY OK !!
2. Diagnostic items description
2.1. Fax diagnosis
2.1.1 Soft switch mode
In this mode, the soft switches are set and the soft switch list is printed.
1. Operation
Soft switch mode screen
SOFTSWITCH MODE
[ENTER] Key
SW01=01010010
Switch No.
2. Switch number selection and data setting
1) Enter two digits of a soft switch number to set the switch num-
ber. Of a switch number of non-existing soft switch is entered,
key error buzzer sounds to reject the input.
SW01=01010010
cursor position
2) Press [ENTER] key for setting of the next soft switch.
12345678:DataNo.
SW01 =
[1]key
SW16=01010010
[ 6 ] key
5. Storage of data
In the following cases, the data if the soft switches set will be
stored.
• It is shifted to set the next soft switch by pressing [ENTER] key.
• It is shifted to set the next soft switch with the [>] key.
• It is shifted to the last soft switch with the [<] key.
• It is shifted to set another soft switch by inputting two digits as
the switch number.
• Output of the soft switch list starts.
6. Protocol monitor
If the SW No. 8 Data No. 5 is set to 1, the protocol monitor result is
printed after fax communication.
2.1.2 ROM & RAM check
To check the sum value of Firmware or RAM.
No.DeviceAlarm BuzzerRemarks
1
2D-RAM1(*1)2 times <Short
*1 WORK MEMORY (SDRAM 16M).
1. Display
ROM
(PROGRAM FLASH)
Main
1 time <Short
sound>
sounds>
SW01=01010010
cursor position
[ENTER]Key
SW02=01001100
SW03=01001100
[ENTER]Key
3) Data number selection
(a) Pressing [>] key moves the cursor to the right.
If the cursor is on data number 8, pressing [>] key shifts the cursor to data number 1 of the next switch number. If the switch
number is the final, pressing [>] key will exit the soft switch
mode.
SW01=01010010
cursor position
SW02=01001100
[>]Key
SW03=01001100
with the cursor on bit8
[>]Key
(b) Pressing [<] key moves the cursor to the left.
If the cursor is on data number 1, pressing [<] key shifts the cursor to data number 1 of the former switch number. If the switch
number is 1, pressing [<] key do not move the cursor.
SW03 = 01010010
cursor p ositio n
SW03 = 0 1001100
cursor p ositio n
SW03=01001100
[<]Key
SW02=01001100
[<]Key
SW03=01001100
[<]Key
SW01=01001100
with the cursor on bit 1
[<]Key
3. Data setting
Press the [MENU] key, and the data to the position of the cursor will
be reversed to 1 when it is 0, or to 0 when it is 1.
4. Outputting method of soft switch list
In the soft switch mode, press [QUALITY] key, and the soft switch
list will be printed. If the recording paper runs out or is clogged, the
key error buzzer will sound with the process not received.
2. Result printing
After checking, the results print starts.
2.1.3 Panel key test
This is used to check whether each key is normally operated or not.
When the test is started, a LED will blink (1000ms cycle) for the LED
test. During the test. After the test, the test result will be printed.
* When any numeric key is pressed during the panel test, the DTMF
signal correspond to the key number is sent to the line. If another key
is pressed the DTMF signal will stop. This function becomes valid by
changing the value of soft switch. (Default: Disable)
1) Flow
Press any key except [STOP] key. At this time, the name of each
key will be displayed every push of the key.
PANEL CHECK MODE
1
To finish this mode, press [STOP] k ey
PRESS EACH KEY
[ENTER] key
START
[START ]Key
Go to (a or b).
a) When all keys can be inputted, the following message will be displayed.
Then the screen will be all displayed in blank (Refer to (2)) and the
test result will be printed.
1
[1]Key
..... (other key)
2 – 8
b) If any key skipped, the following message will be displayed.
SIGNAL SEND2
CML ON
[ENTER]Key
V.3433600bps
V.3426400bpsV.3428800bps
[ENTER]Key
V.3431200bps
V.3424000bpsV.3421600bps
[ENTER]Key
V.3419200bps
V.3412000bpsV.3414400bps
[ENTER]Key
V.3416800bps
V.349600bps
V.347200bps
[ENTER]Key
V.344800bps
V.342400bps
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
ANSamV.210 - 300bps
[ENTER]Key
[ENTER]Key
CIS ADJUST
[ENTER]Key
The motor will move to the specified position and the reading lamp is lit on.
1: COLOR
1 key
2: MONO
2 key
KEY ERROR !!
A key name that is not pressed yet is displayed so that this test can
be continued.
At that time, pressing the [STOP] key will exit this mode. And the
result will be printed.
2) Black screen
2.1.4 Check pattern mode
The effective printing area frame is printed in the specified sheet size
of the standard tray (Letter/Legal/A4).
1. Printing the pattern
Printing size depends on Paper Size setting in Common Setting.
AM-900U
2.1.6 Signal send mode 2
The specified signals about V.34 and V.8 mode transmitted in the following sequence to check the modem.
1. Press the [ENTER] key, and no signals with the loop state starts.
2. Pressing the [ENTER] key during transmitting CNG signal, or
pressing the [STOP] key will stop the output of signal and exit the
mode.
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
V.27ter4800bps
[ENTER]Key
V.3314400bps
V.177200bps
[ENTER]Key
V.299600bps
2100 Hz (CED TONE)
[ENTER]Key
1100 Hz (CNG)
2. Pressing the [ENTER] key during transmitting ANSam signal, or
pressing the [STOP] key will stop the output of signal and exit the
mode.
2.1.7 Memory clear
Clear the backup memory including the soft switches, registration
data. After executing this mode, the memory clear report is printed.
Note: The following data is not cleared. Values for Printer life including
the adjusted value of printing void.
2.1.8 CIS adjusting mode
When the "color scan" or "monochrome scan" is selected in this mode,
the scanner motor moves from its home position to the specified value.
Then, the document reading lamp is turned on.
1. Press the [STOP] key to exit the mode.
2 – 9
AM-900U
GEAR CHARGE MODE
ADF : COUNT = 00001
FBED : COUNT = 00001
ADF : COUNT = 00002
FBED : COUNT = 00002
[ENTER]Key
Drive the gear as Flatbed mode.
Move from Home Position to the reading direction. After
pause, move to the reading position from ADF.
Drive the gear as ADF mode.
Pause and drive reversely.
Move from Home Position to the reading direction.
After pause, move to the reading position from ADF.
Pause and drive reversely.
This sequence w ill be terminated by pressing STOP key.
Drive the gear as ADF mode.
Drive the gear as Flatbed
Press STOP key to terminate this aging.
MOTOR AGING MODE
300 MONO
600 MONO
300 COLOR
600 COLOR
[ENTER]Key
[>] Key
[>] Key
[>] Key
Aging will start
by pressing ENTER key.
2.1.9 Dial test mode
The mode is used to inspect whether dialing is accurate in two kinds of
dial modes or not. All data which can be dialed in this mode are automatically called up in both PB and DP mode.
When this mode is activated, the following operations will be automatically executed to their ends. Whenever the dialed content is right or
not is judged with the external instrument which is connected to the
line cable.
1. After pressing [ENTER] key, the CML relay is turned on, and the
following numbers are dialed in the PB mode.
2. And the following numbers are dialed in the DP mode.
“1”, “5”, “9”, “0”
3. After dialing, the CML relay is turned off.
2.1.12 Gear change mode
The gear to drive ADF and flatbed mechanism will be aging continuously and the number of switching will appear on the LCD.
1. Operation
DIAL TEST
123456789 #
[ENTER]Key
1590
Go to Auto Feeder Mode
2.1.10 Auto feeder mode
Inserting and discharging the document can check the auto feeder.
The information of document sensor (A4 sensor) and ORG sensor is
displayed when the documents are inserted to the Auto Feeder.
1. Operation
AUTO FEEDER
[ENTER]Key
300 MONO
[>] Key
600 MONO
[>] Key
300 COLOR
[>] Key
600 COLOR
without documents
()
A4 (A4)
with documents
Feeding documents will start
by pres sing ENTER key.
A4 (A4 ORG)
2. Press [STOP] key to exit the mode.
2.1.11 Flash memory test
The Flash memory is checked.
No.Flash memoryAlarm BuzzerRemarks
1NOR-Flash1 time <Long sound>
2. Note
ADF and FLATBED counter will be 0 over 65535.
Press [STOP] key to exit the mode.
2.1.13 Flatbed aging
Scanner motor will be driven based on the motor speed for each resolution. By pressing the [>] key or the [<] key, you can select the motor
speed preliminary.
1. Operation
FLASHM EMORY
Note: If this is excessively repeated, it will shorten the life of the Flash
memory.
NOW CHECKING
FLASH OK
[ENTER]Key
When an error occurs, the alarm will sound.
End
2. Press [STOP] key to exit the mode.
2 – 10
3. Print diagnosis
1
2
3
4
5
6
7
8
9
3.1. Single print
In this mode, a sheet with selected pattern is printed.
Printing size depends on Paper Size setting in Common Setting.
AM-900U
[>]Key
2: ALL WHITE
[>]Key
8: GENERAL CHART
[>]Key
[>]Key
3: ALL BLACK
[>]Key
4: AREA PATTERN
[>]Key
5: STRIPE PATTERN
[>]Key
6: H-TONEPATTERN
[>]Key
7: PHIL CHART
SINGLE PRINT
[ENTER]Key
1: CHECK PATTERN
[>]Key
11: IDBG CHART
[>]Key
10: SG CHRAT
[>]Key
9: 5% CHART
Select the desired pattern with the [>] key and [<] key and press the
[ENTER] key.
1: Check Pattern: same as Figure 1
2: All White pattern : Not printed
3: All Black pattern : Printed with black within print area
4: Area pattern: Frame line is printed within print area
5: Stripe pattern: Lateral stripe (Black 2 lines and White 2 lines)
6: Halftone pattern : same as Figure 3
7: Phil chart: PHIL CHART pattern
8: General chart
9: 5 % chart
10: SG chart
11: IDBG chart
(a) Area pattern
It prints 30 mm long per a pattern.
1: Full Black pattern
2: Halftone 2 pattern (The Figure 2 is repeated.)
3: Halftone 1 pattern (The Figure 3 is repeated.)
4: Mesh point pattern (The Figure 4 is repeated.)
5: Longitudinal stripe
2 pattern
6: Lateral stripe
(Black 2 dots and White 2 dots are repeated in
the line.)
(Black 2 lines and White 2 lines are repeated.)
2 pattern
7: Lateral stripe
(Black 1 line and White 1 line are repeated.)
1 pattern
8: Full White pattern
9: Full Black pattern
Figure 1 Check Pattern
Figure 2 Halftone 2 Pattern
Figure 3 Halftone 1 Pattern
Figure 4 Mesh point Pattern
2 – 11
AM-900U
COPY AGING
[ENTER]Key
Start aging
CYCLE=000(s)
CYCLE=000(m)
Enter the cycle and press the [ENTER] key.
COUNT=0000(time)
Enter the counter and press the [ENTER] key.
PAGE=000(sheet)
Enter a number of pages and press the [ENTER] key.
[>]Key
LIFE MODE
[ENTER]Key
1: LIFE SETMODE
2: LIFE CLEAR
[>]Key
[ENTER]Key
0000000000
0000000000
0000000000
0000000000
[ENTER]Key
1: SCAN(ADF)
3: PRINT
4: DRUM
5: TONER PAGE
6: TONER DOTCOUNT
LIFE MODE
[ENTER]Key
[ENTER]Key
[ENTER]Key
[ENTER]Key
cursor position
[>]Key
[>]Key
[>]Key
[>]Key
[>]Key
0000000000
0000000000
2: SCAN(FB)
[ENTER]Key
[>]Key
3.2. Continuous print
This mode is used for print aging.
Select the desired pattern and input cycle, counter, pages for aging.
Printing size depends on Paper Size setting in Common Setting.
CONTINUOUS PRINT
[ENTER]Key
1: CHECK PATTERN
[>]Key
11: IDBG CHART
[>]Key
10: SG CHRAT
[>]Key
9: 5% CHART
Select the desired pattern with the [>]key and [<]key and press the [ENTER] key.
CYCLE=000(s)
Enter the cycle and press the [ENTER] key.
COUNT=0000(time)
Enter the counter and press the [ENTER] key.
PAGE=000(sheet)
Enter a number of pages and press the [ENTER] key.
Start aging
2: ALL WHITE
[>]Key
8: GENERAL CHART
[>]Key
[>]Key
CYCLE=000(m)
1. Printing pattern
3: ALL BLACK
[>]Key
4: AREA PATTERN
5: STRIP PATTERN
6: H-TONE PATTERN
7: PHIL CHART
[>]Key
[>]Key
[>]Key
[>]Key
[>]Key
3.3. Copy aging
This mode is used for COPY Aging. The document on the flatbed or
ADF will be scanned at the beginning of each cycle and printed it. The
meaning of “CYCLE”, “COUNT” and “PAGE” are same as the case
“CONTINUOUS PRINT”.
Printing size depends on Paper Size setting in Common Setting.
3.4. Life mode
This mode is used to set the life counter of the printer and the counter
of the scanner at desired values and to clear them.
3.4.1 Life set mode
The values of life counter can be set in this mode.
1. Enter life set mode.
1: Check Pattern: same as Figure 1
2: All White pattern : Not printed
3: All Black pattern : Printed with black within print area
4: Area pattern: Frame line is printed within print area
5: Stripe pattern: Lateral stripe (Black 2 lines and White 2 lines)
6: Halftone pattern : same as Figure 3
7: Phil chart: PHIL CHART pattern
8: General pattern
9: 5 % chart
10: SG chart
11: IDBG chart
2. Printing interval [CYCLE]: The time from printing end to next print-
ing start.
Input Range: 001 to 999 seconds or 001 to 999 minutes.
3. Repeat printing [COUNT]: The number of printing cycle.
Input Range: 0001 to 9999 times.
4. Printing pages [PAGE]: The printing pages in one cycle of printing.
Input Range: 001 to 999 pages.
2. The cursor blinks at the top data. Four counters can be selected.
Select the desired counter and input the counter value of 10 digits
using the numeric keys. Pressing the [ENTER] key changed the
counter value.
Note: Toner page counter cannot be changed.
Caution: These counters are not cleared after memory clear mode
is executed. If it is necessary to execute the memory clear mode on
repairing the PWB, these life counters should be set again at the
same time.
2 – 12
TRAY TEMP.
ON temp.=190 deg
OFF temp.=190 deg
FEED temp.=190 deg
TIME=10(s)
[ENTER]Key
[>]Key
[>]Key
[>]Key
[>]Key
Input temperature using the numeric keys
Input temperature using the numeric keys
Input temperature using the numeric keys
Input temperature using the numeric keys
3.4.2 Life clear mode
This mode is used for clearing life counters.
2: LIFE CLEAR
[ENTER]Key
1: LIFE CLEAR ALL
[>]Key
2: LIFE CLR EACH
[>]Key
(a)[ENTER]Key
(b)[ENTER]Key
1: SCAN(ADF)
2: SCAN(FB)
3: PRINT
4: DRUM
5: TONER
[>]Key
LI FE CLE AR
[>]Key
[>]Key
[>]Key
[>]Key
[ENTER]Key
LI FE CLE AR
[ENTER]Key
LI FE CLE AR
[ENTER]Key
LI FE CLE AR
[ENTER]Key
LI FE CLE AR
[ENTER]Key
LI FE CLE AR
(a) Life all clear
Press the [ENTER] key, and the life counters of the printer and the life
counter of the scanner are set to 0.
Note: The value for Top void is not cleared.
(b) Life each clear
This mode is used to respectively clear the life counter of the printer
and the counter of the scanner. Select the desired counter and press
[ENTER] key.
Note: If “5: TONER” is executed, both “TONER PAGE” and “TONER
DOTCOUNT” are cleared.
3.5. Top void adjust
This mode is used for adjusting the top margin for printing.
Input range: [-1~06](mm)
1. Press the [ENTER] key and change the adjusting value using the
“>” key and the “<“ key.
TOP VOID ADJUST
[ENTER]Key
TOP VOID= 04(mm)
Adjust the value with the "<" the or the ">" ke y and press the [ENTER] key.
3.6. Print adjust
This mode is used to set some values about the printer.
PRINT ADJUST
[ENTER]Key
FAN MD_TIME SETTRAY TEMP.
[>]Key
[>]Key
PARAMETERLIST
[>]Key
[>]Key
BYPASS TEMP.
[>] Ke y
FLICKER ADJUST
AM-900U
3.6.1 Fan MD time set
This mode is used to set the driving time of the fan motor after stopping the main motor.
[ENTER]Key
FAN MD_TIME SET
• Default value: 02
• Input Range: MIN: 00, MAX: 63
• Unit: Minute
After entering the value, the Printer Adjust mode ends and the next
mode is displayed.
3.6.2 Tray temp.
This mode is used to set the temperature of fixing when printing from
the standard tray.
1. ON TEMP.
The temperature to start turning on the heater.
• Default value: 190
• Range: MIN: 170, MAX: 233
• Unit: Centigrade
2. OFF TEMP.
The temperature to start turning off the heater.
• Default value: 190
• Range: MIN: 170, MAX: 233
• Unit: Centigrade
3. FEED TEMP.
The temperature to start feeding the paper.
• Default value: 190
• Range: MIN: 170, MAX: 233
• Unit: Centigrade
4. TIME
Warming up time after reaching the temperature that the printing
can be done.
• Default value: 10
• Range: MIN: 10, MAX: 63
• Unit: Second
FAN MD_TIME( 02 )
Cursor position
2 – 13
AM-900U
TEST MODE
[ENTER]Key
1: MOTOR AGING2: CHARGER ADJUST
[>]Key
[>]Key
3: PAPER FEED
[>]Key
5: PRINT SIZE
[>]Key
4: COM TEST
[>]Key
1: MOTOR AGING
[ENTER]Key
HT 1: ON 2: OFF
MM_AGING: HT_ON
MM_AGING: HT_OFF
[1]Key
[2]Key
2: CHARGER ADJUST
[ENTER]Key
NOW ADJUSTING
3: PAPER FEED
[ENTER]Key
NOW AGING
3.6.3 Bypass temp.
This mode is used to set the temperature of fixing when printing from
the bypass tray.
BYPASS TEMP.
[ENTER]Key
ON temp.=200 deg
[>]Key
OFF temp.=200 deg
[>]Key
FEED temp.=200 deg
[>]Key
TIME=10(s)
[>]Key
1. ON TEMP.
The temperature to start turning on the heater.
• Default value: 200
• Range: MIN: 170, MAX: 233
• Unit: Centigrade
2. OFF TEMP.
The temperature to start turning off the heater.
• Default value: 200
• Range: MIN: 170, MAX: 233
• Unit: Centigrade
3. FEED TEMP.
The temperature to start feeding the paper.
• Default value: 200
• Range: MIN: 170, MAX: 233
• Unit: Centigrade
4. TIME
Warming up time after reaching the temperature that the printing
can be done.
• Default value: 10
• Range: MIN: 10, MAX: 63
• Unit: Second
3.6.4 Flicker adjust
This mode is specified the number of table for the countermeasures of
“FLICKER”.
FLICKER ADJUST
Input temperature using the numeric keys
Input temperature using the numeric keys
Input temperature using the numeric keys
Input temperature using the numeric keys
[ENT ER ]K ey
FLICKER NO.=06
3.7. Test mode
This mode is used for printer aging on the two modes.
3.7.1 Motor aging
1. The motor aging starts with heater on or with heater off.
2. To exit the aging, press [STOP] key.
3.7.2 Charger adjust
This mode is used to check the high-pressure control.
1. Operation
1. Press the [ENTER] key to operate the mode.
2. Press the [STOP] key to exit this mode.
3.7.3 Paper feed
This mode is used to check Mechanical Controller in the High speed
mode.
Note: This mode is not used actual printing.
1. Operation
1. Press the [ENTER] key to operate the mode.
2. Press the [STOP] key to exit this mode.
• Default value: 06
• Input Range: MIN: 00, MAX: 63
• Unit: -
3.6.5 Parameter list
Printing the parameter for fixing.
PARAMETER LIST
[ENT ER ]K ey
PRINTING
2 – 14
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