WARNING - FCC Regulations state that any unauthorized changes or modifications to this equipment not
expressly approved by the manufacturer could void the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable
protection against harmful interference in a residential installation.This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991
"The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone facsimile machine unless
such message clearly contains in a margin at the top or bottom of each transmitted page or on the
first page of the transmission the following information:
(1) The date and time of transmission.
(2) Identification of either the business, business entity or individual sending the message.
(3) Telephone number of either the sending machine, business, business entity or individual.
In order to program this information into your facsimile machine, please refer to the appropriate
instructions in the operation manual."
As an
ENERGY STAR
that this product meets the
for energy efficiency.
Declaration of Conformity
SHARP DIGITAL MULTIFUNCTIONAL SYSTEM, AM-900
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
SHARP ELECTRONICS CORPORATION
Sharp Plaza, Mahwah, New Jersey 07430-1163
1-877-794-8675
TEL:
partner, SHARP has determined
ENERGY STA R
guidelines
Canada
This product meets the applicable Industry Canada technical
specifications
The Ringer Equivalence Number is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
Introduction
Welcome, and thank you for choosing a Sharp MFP! The MFP is a
combination monochrome printer, copier, fax, and color scanner. The features
and specifications of the MFP are shown below.
Print specifications
Printer typeLaser
Toner cartridge yield*
(continuous printing,
5% page coverage,
letter paper)
Drum cartridge yield*
(continuous printing,
5% page coverage,
letter paper)
PC print speed12 ppm (pages per minute)
Resolution600 u 600 dpi (dots per inch)
*The yields may vary depending on coverage and operating conditions.
Multiple copiesMax. 99 copies per original
Maximum copy sizeDocument glass: Letter (8.5 u 11 in.)
Auto document feeder: Legal (8.5 u 14 in.)
1
Fax specifications
Automatic dialing 100 Speed Dial numbers
M o d e m s p e e d 33,600 bps with automatic fallback to lower
speeds (lowest speed 2400 bps)
Transmission time*Approx. 3 seconds
Communication methodSuper G3, G3
Compression schemeMMR, MR, MH
Memory size*2 MB (approx. 125 average letter pages)
ResolutionHorizontal: 203 lines/inch (8 lines/mm)
Vertical:
Standard: 98 lines/inch (3.85 lines/mm)
Fine /Halftone:
196 lines/inch (7.7 lines/mm)
Super fine:
391 lines/inch (15.4 lines/mm)
Halftone256 levels
Reception modesFAX ONLY, EXT. TEL
*Based on Sharp Standard Chart at standard resolution, excluding time for
protocol signals (i.e., ITU-T phase C time only).
Scanning specifications
Scanner typeCIS (Contact Image Sensor)
Resolution300/600 x 300 dpi, 300/600 x 600 dpi
Scan speed
(TWAIN scanning using
the auto document feeder;
r e a d i n g t i m e o n l y )
CompatibilityTWAIN, WIA
2
Black and white:
300/600 x 300 dpi: 6 sec/page
300/600 x 600 dpi: 6 sec/page
Color and grayscale:
300/600 x 300 dpi: 22 sec/page
300/600 x 600 dpi: 22 sec/page
Grayscale256 levels
Color24-bit color
General specifications
Auto document feederLetter size: 20 sheets max. (20 lbs.)
Legal size: 1 sheet max. (20 lbs.)
Computer connectionUSB 2.0 or 1.1 port (USB 2.0 or 1.1 cable
must be purchased separately)
Effective scanning width8.2” (208 mm) max.
Effective printing width8.2" (208 mm) max.
Display16-digit LCD display
Paper tray capacity
(letter-size plain paper)
250 sheets (20 lbs.)
(At room temperature and normal humidity)
Power requirements120 V AC, 60 Hz
Operating temperature50 - 86qF (10 - 30qC)
Humidity20 - 85% RH
Power consumptionIdle: 9 W
Maximum: 690 W
DimensionsWidth: 18.7" (475 mm)
Depth: 16.5" (420 mm)
Height: 14.6" (370 mm)
WeightApprox. 28.0 lbs. (12.7 kg) (including trays and
toner and drum cartridges)
As a part of our policy of continuous improvement, SHARP reserves the right to make
design and specification changes for product improvement without prior notice. The
performance specification figures indicated are nominal values of production units.
There may be some deviations from these values in individual units.
3
Important safety information
• Do not disassemble this machine or attempt any procedures not described
in this manual. Refer all servicing to qualified service personnel.
• Do not install or use the machine near water, or when you are wet. For
example, do not use the machine near a bath tub, wash bowl, kitchen sink
or laundry tub, in a wet basement, or near a swimming pool. Take care not
to spill any liquids on the machine.
• Unplug the machine from the power outlet and consult a qualified service
representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
• Do not allow anything to rest on the power cord, and do not install the
machine where people may walk on the power cord.
• This machine must only be connected to a 120 V, 60 Hz, grounded (3-
prong) outlet. Connecting it to any other kind of outlet will damage the
machine and invalidate the warranty.
• Never insert objects of any kind into slots or openings on the machine. This
could create a risk of fire or electric shock. If an object falls into the machine
that you cannot remove, unplug the machine and consult a qualified service
representative.
• Do not place this machine on an unstable cart, stand or table. The machine
could be seriously damaged if it falls.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch bare telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
• The power outlet must be installed near the equipment and must be easily
accessible.
4
Trademark information
• Sharpdesk is a trademark of Sharp Corporation.
• Microsoft, Windows and Internet Explorer are trademarks of Microsoft
Corporation in the U.S.A. and other countries.
• Acrobat and Adobe are trademarks of Adobe Systems Incorporated.
• Eastman Software is a trademark of Eastman Kodak Company.
• All other company names and product names appearing in this manual are
the trademarks of their respective owners.
This displays messages and prompts to help you operate the machine.
ZOOM key
2
Press this key to select an enlargement or reduction setting when making a
copy (page 54).
E-SORT key
3
Press this key when making multiple copies to have the copies collated
(sorted into sets with the pages ordered 1, 2, 3..., 1, 2, 3..., etc.) (page 56).
QUALITY key
4
When making a copy, press this key to select the type of original you are
copying (TEXT or PHOTO) (page 55). When sending a fax, press this key to
select a resolution setting (page 75).
Right/left arrow keys: When making a copy, press either of these keys after
5
selecting an enlargement/reduction setting with the ZOOM key to increase or
decrease the setting by 1% (page 54). When sending a fax, press either of
these keys to search through your auto-dial fax numbers (page 67).
MENU key
6
Press this key, followed by the left or right arrow key, to access special
functions and settings.
CONTRAST key
7
Press this key to select a contrast setting when making a copy (page 55) or
sending a fax (page 75).
REDIAL key
8
Press this key followed by the Start key to automatically redial the last number
dialed (page 69).
8
Stop key
9
Press this key to cancel an operation before it is completed.
COPY key
10
Press this key to select copy mode (page 51).
SCAN key
11
Press this key to select scan mode (page 124).
HELP (FAX key and SCAN key)
12
Press the FAX key and SCAN key simultaneously to print the HELP list, a
brief guide to the operation of the machine.
FAX key
13
Press this key to select fax mode (page 65). When in fax mode, press this key
to select the Line Monitor function (page 76).
Alarm indicator
14
This blinks when the toner cartridge nears empty or the drum cartridge is near
or at the end of its life. This lights steadily when the toner cartridge is empty,
the machine is out of paper, the print compartment cover is open, or when a
paper jam has occurred (a message will appear to indicate the problem).
DUPLEX SCAN key
15
Press this key to copy (page 56) or fax (page 76) multiple two-sided pages.
PRINT STOP key
16
Press this key to cancel a print job sent to the machine from a computer (page
103).
ENTER key
17
Press this key to enter or select a setting.
BROADCAST key
18
Press this key to send the same fax to multiple destinations (page 85).
SPEED key
19
Press this key to dial a fax number using an abbreviated 2-digit Speed Dial
number (page 67).
Number keys
20
Use these keys to enter the number of copies, dial fax numbers, and enter
numbers and letters when storing auto-dial numbers.
Start key
21
Press this key when you are ready to begin copying, faxing, or scanning. The
key can also be pressed in the date and time display of fax mode to show the
percentage of memory currently used.
9
1. Installation
Unpacking Checklist
Before setting up, make sure you have all of the following items. If any are
missing, contact your dealer or retailer.
Telephone
line cord
Output tray
Toner
cartridge
Document
feeder tray
Setup
Guide
Points to keep in mind when setting up
Drum
cartridge
CD-ROM
Do not place the
machine in direct
sunlight.
About condensation
If the machine is moved from a cold to a warm place, it is possible that
condensation may form on the scanning glass, preventing proper scanning of
documents. To remove the condensation, turn on the power and wait
approximately two hours before using the machine.
Do not place the
machine near
heaters or air
conditioners.
Keep dust away from
the machine.
Keep the area
around the
machine clear.
10
Installation
Installation
Attaching the trays
Attach the document feeder tray.
Slide the output tray into the machine as shown. When it stops, lift the end
slightly and push in so that the tray locks in place.
1. Installation
If you will be
using legal paper,
pull out the tray
extension
Important:
The output tray must be attached correctly or the machine will not operate.
11
Installation
Releasing the scanner
Before plugging in the power cord, pull the scanner release toward you to
release the scanner lock.
i Caution: Plugging in the power cord without releasing the scanner lock
may damage the machine.
12
If you need to move the machine:
i In the event that you need to move the machine to a new location,
disconnect the telephone line cord before unplugging the power cord.
After you have unplugged the power cord, push the scanner release back
in to lock the scanner.
i After moving, release the scanner lock first and then plug in the power
cord. Connect the telephone line last.
Connecting the power cord
Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet.
i Caution: Make sure the scanner has been released as explained on the
previous page before plugging in the power cord.
i Do not plug the power cord into any other kind of outlet. This will damage
the machine and is not covered under the warranty.
Comments:
Installation
1. Installation
i The machine does not have a power on/off switch. The power is turned on
and off by simply plugging in or unplugging the power cord.
i Whenever you unplug the power cord, wait at least 5 seconds before
plugging it back in.
i If your area experiences a high incidence of lightning or power surges, it is
recommended that you install surge protectors for the power and telephone
lines. Surge protectors can be purchased from your dealer or at most
telephone specialty stores.
13
Installation
Connecting the telephone line cord
Insert one end of the line cord into the socket on the back of the machine
marked TEL. LINE. Insert the other end into a wall telephone socket.
Make sure that the line cord
is inserted into the TEL LINE
jack. Do not insert it into the
TEL. SET jack!
TEL.
LINE
TEL.
SET
Setting the dial mode:
The machine is set for tone dialing. If you are on a pulse dial line, you must set
the machine for pulse dialing. Press the keys on the operation panel as
follows:
1 Make sure that the date and time
display of fax mode appears (if needed
press ) and then press .
FAX
2 Press .
3 Press .
4 Select the dial mode:
TONE: PULSE:
5 Press repeatedly to exit.
14
MENU
Display:
FAX SETTING
1: DATE&TIME SET
1:TONE
The display briefly shows
your selection, then:
5: RINGER VOLUME
Important:
i The facsimile function of this machine is not designed for use on a line
which has call waiting, call forwarding, or certain other special services
offered by your telephone company. If you attempt to use the facsimile
function in conjunction with any of these services, you may experience
errors during transmission and reception of facsimile messages.
i The facsimile function of this machine is not compatible with digital
telephone systems.
Extension phone (optional)
If desired, you can connect an extension phone to the TEL. SET jack on the
machine.
1 Remove the seal covering the TEL. SET socket.
2 Connect the extension phone line to the TEL. SET socket.
Installation
1. Installation
TEL.
LINE
TEL.
SET
15
Installing the Toner Cartridge and Drum Cartridge
Installing the Toner Cartridge and Drum
Cartridge
The laser printer in the machine uses a toner cartridge and a drum cartridge.
i The starter toner cartridge included with the machine can print
approximately 1,500 letter-size pages at 5% page coverage.
i When replacing the toner cartridge, use a SHARP AM-90ND toner
cartridge. One cartridge can print about 3,000 letter-size pages at 5%
coverage.
i The drum cartridge can print approximately 20,000 letter-size pages. When
replacing the drum cartridge, use a SHARP AM-90DR drum cartridge.
Follow the steps below to install the toner cartridge and the drum cartridge.
Note: The quality of the toner cartridge is guaranteed for 18 months after the
date of manufacture indicated on the package. The quality of the drum
cartridge is guaranteed for 24 months after the date of manufacture indicated
on the package.
1 Press the side cover release ➊, open the side cover ➋, and then open
the front cover
x Caution!
The fusing unit inside the print compartment becomes very hot during
operation. Do not touch the inside of the print compartment after the
machine has been in operation.
16
➌.
1
3
2
Installing the Toner Cartridge and Drum Cartridge
2 Remove the new drum cartridge from its packaging.
3 Insert the drum cartridge into the print
compartment, sliding it along the
guides.
x Do not touch or allow other objects to
contact the drum (the green cylinder).
This may damage the drum. If
fingerprints, dust, or other
contaminants get on the drum, wipe it
gently with a clean cloth.
x Exposure to light for more than several
minutes will damage the drum. Be sure
to insert the drum cartridge promptly
into the machine.
Grasp this handle to
push the cartridge in
x If you find it necessary to leave the
cartridge out of the machine for more
than several minutes, wrap the
cartridge in black paper.
4 Remove the new toner cartridge from
its packaging. Shake the cartridge side
to side four or five times to distribute
the toner evenly within the cartridge.
1. Installation
17
Installing the Toner Cartridge and Drum Cartridge
5 Grasp the cartridge handle and insert
the toner cartridge into the print
compartment, sliding it along the
guides.
x After inserting the cartridge, press on
the arrow mark to make sure it “clicks”
into place.
x Do not touch the roller in the toner
cartridge.
Grasp this handle to
insert the cartridge
Press on this mark to
make sure the cartridge
“clicks” into place
6 Close the front cover ➊ and then the side cover ➋.
x Make sure the side cover is completely closed. Otherwise, light may enter
the print compartment and damage the drum.
18
Display:
TONER EXCHANGED?
1
2
1 = YES, 2 = NO
Installing the Toner Cartridge and Drum Cartridge
7 If you installed a new toner cartridge,
press to select YES (this will
reset the toner counter to zero).
NEW TONER?
OK: PRESS START
x If you temporarily removed and then replaced an old toner cartridge for
maintenance or other reason, press to continue using the previous
toner count. (Note: Be sure to press or the machine will not alert you
when the toner cartridge is out of toner.)
8 Press .
9 If you installed a new drum cartridge, reset the drum counter as
explained below.
Resetting the drum counter
Each time you install a new drum cartridge, follow the steps below to reset the
drum counter to zero.
1. Installation
1 Press and then or
repeatedly until the display at right
appears.
MENU
Z
A
2 Press .
3 Press .
4 Press repeatedly to exit.
Display:
LIFE
CLEAR: START KEY
DRUM COUNTER
1: LIFE COUNTER
19
Installing the Toner Cartridge and Drum Cartridge
Manually resetting the toner counter
When a new toner cartridge is installed, the toner counter is reset in Step 7 on
the previous page. The procedure below is normally not necessary; however,
it can be used in the event that you need to reset the toner counter manually.
1 Press and then or
MENU
repeatedly until the display at right
appears.
Z
A
2 Press .
3 Press .
4 Press repeatedly to exit.
Display:
LIFE
CLEAR: START KEY
TONER COUNTER
3: CLR DRUM COUNT
20
Loading Printing Paper
Loading Printing Paper
You can load up to 250 sheets of letter or legal paper (max. 20 lbs.) in the
paper tray.
Caution!
Do not use the blank side of paper that has already been printed on.
1 Remove the output tray.
2 Insert a stack of paper into the tray,
print side up.
x Important! The stack of paper must not
be higher than the paper height line on
the paper tray.
Paper height line
1. Installation
3 Squeeze the sides of the paper guide
as shown and slide it to the slot for the
length of the paper you are loading.
21
Loading Printing Paper
4 Replace the output tray.
x If you loaded legal size paper (or you
changed the paper size), change the
paper size setting as explained below.
Setting the paper size
The machine has been set at the factory to use letter size paper. If you loaded
legal size paper, you must change the paper size setting to LEGAL.
1 Press (or ) and then .
COPY
SCAN
2 Press .
3 Select the paper size:
LETTER: LEGAL:
4 Press repeatedly to exit.
22
MENU
Display:
COMMON SETTING
1:LETTER
The display briefly shows
your selection, then:
2: AUTO CLEAR
Installing the Software
Installing the Software
To use the machine as a printer and scanner for your computer, you must
install the software and connect a USB cable.
The CD-ROM that comes with the machine contains the following software:
i MFP Drivers: These consist of the printer driver that allows the machine to
be used as a printer, and the scanner driver that allows you to scan using
TWAIN and WIA compliant applications.
i Sharpdesk: This is an integrated software environment that makes it easy
to manage image files and launch applications. (Note that Internet Explorer
5.5 or higher is required to install Sharpdesk; if this is not installed, you will
be prompted during the installation procedure to install Internet Explorer
6.0SP1 from the CD-ROM.)
Minimum system requirements
Operating system:
PortUSB 2.0 or 1.1 port
Display:800 x 600 (SVGA) with 256 colors or more
Windows
Me / 2000 Professional / XP
1. Installation
Free hard-disk space:150 MB or more
Other requirements:An environment in which the operating system
can freely operate.
Comments:
i USB 2.0 Hi-Speed is only possible if your computer has a USB 2.0 port and
you are using a USB 2.0 cable. In addition, the Microsoft USB 2.0 driver
must be preinstalled in your computer, or the USB 2.0 driver for Windows
2000/XP provided through Windows Update must be installed. Note that
USB 2.0 Hi-Speed is not possible in Windows
Me.
23
Installing the Software
i To scan a legal size document (the maximum size) at 1200 dpi in full color,
at least 1 GB of memory is required. In addition, at least 600 MB or more of
free hard disk space is required on the drive where your operating system
is installed. In Windows
document at 1200 dpi in full color or grayscale (a lower resolution or a
smaller scanning area must be selected).
Me, it is not possible to scan a letter size
i Note for Windows
Panel, System stand by must be set to Never. In addition, do not use the
standby feature that appears when you shut down Windows.
Me: In the power management settings in the Control
Installing the software
i A USB cable is required to connect the machine to your computer. Please
purchase a USB 2.0 or USB 1.1 cable. The USB cable will be connected
during the software installation procedure. (If you wish to use USB 2.0 HiSpeed mode and your system meets the requirements for Hi-Speed mode,
purchase a USB 2.0 cable. A USB 2.0 certified cable is recommended.)
i To install the software on Windows
log in with administrator’s rights.
i The windows shown in the following procedure appear in Windows
The windows that appear in other versions of Windows may be slightly
different.
i Make a note of the login name that you use when installing the software, as
you must log in with the same name in order to remove the software.
Note: In the following instructions, “Windows 2000” indicates Windows 2000
Professional (the software cannot be installed on Windows 2000 Server).
1. Make sure that the USB cable is not connected to your computer. (The
cable will be connected in Step 11.)
2000/XP using the installer, you must
XP.
i If the USB cable is connected, a Plug and Play window will appear. Click
the Cancel button to close the window and disconnect the cable.
2. Insert the Sharp CD-ROM into your computer’s CD-ROM drive.
3. In Windows
click the CD-ROM icon.
In Windows
double-click the CD-ROM icon.
24
XP, click the start button, click My Computer, and then double-
Me/2000, double click My Computer on the desktop and then
Installing the Software
4. Double-click the setup icon () in the CD-ROM window.
5. If the Language Selection window appears, select the language that you
wish to use and click Next (the language selections will vary depending on
your country or region).
6. Follow the instructions in the windows that appear.
i When the Setup Type Selection window appears, select Standard to
install all software components (this should normally be selected). If you
only wish to install certain components, select Custom and then select the
components that you wish to install.
Note: If you wish to select the folder where Sharpdesk is installed, select
Custom.
1. Installation
25
Installing the Software
7. When the Finish window appears to indicate that the selected packages have
been installed, click Close.
8. If the installation was a Standard installation, the following window will
appear. Click OK.
i If you installed the MFP drivers using a Custom installation and did not
install Sharpdesk, the following window will appear. Click OK and go to
Step 11.
9. The following window will appear. Click Yes to restart your computer.
26
Installing the Software
10. The Search Setup Wizard will appear. Follow the on-screen instructions to
create an index database for Sharpdesk.
11. Make sure that the power cord of the machine is not plugged in (the machine
is powered off), and then connect the USB cable.
1. Installation
i Insert one end of the USB cable into the USB port on the machine and the
other end into your computer’s USB port.
27
Installing the Software
Comments:
i Do not connect the AM-900 to a hub to which another AM-900 is
connected. If this is done, the AM-900 will not operate correctly.
i If you find that your computer does not recognize the machine or operation
is unstable, try connecting the USB cable to a different USB port on your
computer, or try a different USB cable (use the shortest possible cable).
12. Plug in the power cord of the machine. This completes the installation of the
software.
28
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