SHARP AM400DE User Manual

AM-400DE

MODEL SELECTION CODE DESTINATION

AM-400 DE

France

AM-400 F

AM-400 IT Italy

Germany

AM-400 SE

U.K.

AM-400 H

Sweden

SERVICE MANUAL

No. 00ZAM400DESME

DIGITAL MULTIFUNCTIONAL SYSTEM

Illustration: AM-400DE

CHAPTER 1. GENERAL DESCRIPTION

[1] Caution........................................................... 1-1

[2] Specifications ................................................. 1-3

[3] Operation panel.............................................. 1-4

[4] Transmittable documents ............................... 1-5

[5] Installation ...................................................... 1-6

CHAPTER 2. ADJUSTMENTS

[1] Adjustments ................................................... 2-1

[2] Diagnostics and service soft switches............ 2-7

[3] Troubleshooting ........................................... 2-30

[4] Error code table............................................ 2-31

CHAPTER 3. MECHANICAL DESCRIPTION

[1] Mechanical description................................... 3-1

[2] Disassembly and assembly procedures....... 3-18

CHAPTER 4. DIADRAMS

[1] Block diagram ................................................ 4-1

[2] Wiring diagram ............................................... 4-2

[3] Point-to-point diagram.................................... 4-3

CHAPTER 5. CIRCUIT DESCRIPTION

[1] Circuit description........................................... 5-1

[2] Circuit description of control PWB.................. 5-1

MODEL

CONTENTS

[3] Circuit description of LIU PWB ....................5-19

[4] Circuit description of power supply PWB......5-21

[5] Circuit description of CIS unit ......................5-23

[6] Circuit description of operation panel

[7] Data flow chart.............................................5-25

[8] Troubleshooting...........................................5-26

CHAPTER 6. CIRCUIT SCHEMATICS AND PARTS LAYOUT

[1] Control PWB circuit .......................................6-1

[2] LIU PWB circuit ...........................................6-14

[3] Power Supply PWB circuit...........................6-17

[4] High Voltage PWB circuit.............................6-19

[5] Operation Panel PWB circuit .......................6-22

CHAPTER 7. OPERATION FLOWCHART

[1] Protocol .........................................................7-1

[2] Power on sequence.......................................7-2

CHAPTER 8. OTHER

[1] Service tools ..................................................8-1

[2] Rewriting version up the FLASH ROM ..........8-2

Parts Guide

AM-400DE

PWB ............................................................5-24

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

SHARP CORPORATION

This document has been published to be used for after sales service only. The contents are subject to change without notice.

AM-400DE

CHAPTER 1. GENERAL DESCRIPTION

Service Manual

[1] Caution

1. Laser caution

This laser facsimile is a class 1 laser product that complies with 21CFR 1040.10 and 1040.11 of the CDRH or IEC60825-1 standard. This means that this machine dose not produce a hazardous laser radiation. The use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This laser radiation isn't a danger to the skin, but when an exact focusing of the laser beam is achieved on the eyes retina, there is danger of spot damage to the retina.

The following cautions must be observed to avoid exposure of the laser beam to your eyes at the time of servicing.

1) When a problem in the laser optical unit has occurred, the whole optical unit must be exchanged as a unit, not an individual part.

2) Do not look into the machine with the main switch turned on after removing the toner/developer unit and drum cartridge.

3) Do not look into the laser beam exposure slit of the laser optical unit with the connector connected when removing and installing the optical system.

4) The cover of Laser Printer Unit contains the safety interlock switch.

Do not defeat the safety interlock by inserting wedges or other items into the switch slot.

CLASS 1

LASER PRODUCT

LASER KLASSE 1

Laser Wave Length : 770 nm -795 nm Laser Pulse Times : 72.58 ns Laser Output Power : max. 4.0 mW

2. Life of consumable

Section Part Estimated Life Replaced by

Toner cartridge Replacement cartridge (AM-30DC) 3,000 prints (at Letter/5% chart) User Drum cartridge Replacement cartridge (AM-90DR) 20,000 prints (at Letter/5% chart) User Paper feed Transfer roller (Refer to the P/G No. 3-19)

(NROLR2525XHZZ)

Fuser Fusing unit (Refer to the P/G No. 5-901)

(CFRM-2265XH02)

Paper transport Feed roller (Refer to the P/G No. 3-29)

(NROLR2333XHZZ)

Unit AM-400 5 years or 50,000 prints of early either --------------------------

50,000 prints Service Engineer

Cleaning as needed --------------------------

1 – 1

3. Precautions for using Lead-Free Solder

1. Employing lead-free solder

This model employs lead-free solder.

This is indicated by the "LF" symbol printed on the PWB and in the service manual.

The suffix letter indicates the alloy type of the solder.

Example:

2. Using lead-free solder

When repairing a PWB with the "LF" symbol, only lead-free solder should be used. (Using normal tin/lead alloy solder may

result in cold soldered joints and damage to printed patterns.)

As the melting point of lead-free solder is approximately 40°C higher than tin/lead alloy solder, it is recommended that a

dedicated bit is used, and that the iron temperature is adjusted accordingly.

AM-400DE

Indicates lead-free solder of tin, silver and copper.

3. Soldering

As the melting point of lead-free solder (Sn-Ag-Cu) is higher and has poorer melting point (flow), to prevent damage to the

land of the PWB, extreme care should be taken not to leave the bit in contact with the PWB for an extended period of time.

Remove the bit as soon as a good flow is achieved.

The high content of tin in lead free solder will cause premature corrosion of the bit.

To reduce wear on the bit, reduce the temperature or turn off the iron when it is not required.

Leaving different types of solder on the bit will cause contamination of the different alloys, which will alter their

characteristics, making good soldering more difficult.

It will be necessary to clean and replace bits more often when using lead-free solder. Toreduce bit wear, care should be

taken to clean the bit thoroughly after each use.

1 – 2

AM-400DE

[2] Specifications

1. Print specifications

Printer type: Toner cartridge yield*: (continuous printing, 5% page coverage, A4 paper) Drum cartridge yield*: (continuous printing, 5% page coverage, A4 paper) PC print speed: Resolution:

* The yields may vary depending on coverage and operating conditions.

Laser Initial starter cartridge (included with machine): Approx. 1500 pages Replacement cartridge AM-30DC: Approx. 3000 pages Initial starter cartridge (included with machine): 20,000 pages (average) Replacement cartridge AM-90DR: 20,000 pages (average) 12 ppm (pages per minute) 600 x 600 dpi (dots per inch)

2. Copy specifications

Copy speed: Copy quality settings: Copy resolution settings: Enlargement/Reduction: Contrast settings: Halftone: Multiple copies: Maximum copy size:

12 cpm (copies per minute) Text, Photo 300 dpi, 600dpi

25% to 400% 5 levels 256 levels Max. 99 copies per original Document glass: A4 Auto document feeder: A4

3. Fax specifications

Automatic dialing: Modem speed:

Transmission time*: Communication method: Compression scheme: Applicable telephone line: Memory size*:

Resolution:

Halftone: Reception modes:

* Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only).

100 Speed Dial numbers 33,600 bps with automatic fallback to lower speeds (lowest speed 2400 bps) Approx. 3 seconds Super G3, G3 MMR, MR, MH Analog public switched telephone network (TBR21) 2 MB (approx. 125 average A4 pages)

Horizontal: 8 dots/mm Vertical: Standard: 3.85 lines/mm

Fine/Halftone: 7.7 lines/mm Super fine: 15.4 lines/mm 256 levels FAX ONLY, EXT. TEL

4. Scanning specifications

Scanner type: Resolution: Scan speed: (TWAIN scanning using the auto document feeder; reading time only)

Compatibility: Grayscale: Color:

CIS (Contact Image Sensor) 300/600 x 300 dpi, 300/600 x 600 dpi Black and white: 300/600 x 300 dpi: 6 sec/page 300/600 x 600 dpi: 6 sec/page Color and grayscale: 300/600 x 300 dpi: 22 sec/page 300/600 x 600 dpi: 22 sec/page TWAIN, WIA 256 levels 24-bit color

5. General specifications

Auto document feeder: Computer connection:

Effective scanning width: Effective printing width: Display: Paper tray capacity: (A4-size plain paper)

Power requirements:

Operating temperature: Humidity: Noise emission:

Power consumption:

Dimensions:

Weight:

A4 size: 20 sheets max. (80 g/cm USB 2.0 or 1.1 port (USB 2.0 or 1.1 cable must be purchased separately) 208 mm max.

202 mm max. 16-digit LCD display 250 sheets (80 g/cm (At room temperature and normal humidity) 220 - 230 V AC, 50 Hz (U.K., Eire: 230 V AC, 50 Hz) 10 - 30°C 20 - 85% RH German Products and Equipment Safety Law, Part 3: Noise emission: The max. Acoustic Noise is 70 dB(A) or less according to EN ISO7779. Idle: 9 W Maximum: 870 W Width: 475 mm Depth: 420 mm Height: 370 mm Approx. 12.7 kg (including trays and toner and drum cartridges)

)

As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specifications figures indicated are nominal values of production units. There may be some deviations from these values in individual units.

Trademark information

• Microsoft, Windows and Internet Explorer are trademarks of Microsoft Corporation in the U.S.A. and other countries.

1 – 3

[3] Operation panel

AM-400DE

COPY SCAN FAX

HELP

10511 12

1. Display

This displays messages and prompts to help you operate the machine.

2. ZOOM key

Press this key to select an enlargement or reduction setting when making a copy.

3. E-SORT key

Press this key when making multiple copies to have the copies collated (sorted into sets with the pages ordered 1, 2,

3..., 1, 2, 3..., etc.).

4. QUALITY key

When making a copy, press this key to select the type of original you are copying (TEXT, PHOTO). When sending a fax, press this key to select a resolution setting.

5. Right/left arrow keys

When making a copy, press either of these keys after selecting an enlargement/reduction setting with the ZOOM key to increase or decrease the setting by 1%. When sending a fax, press either of these keys to search through your autodial fax numbers.

6. MENU key

Press this key, followed by the left or right arrow key, to access special functions and settings.

7. CONTRAST key

Press this key to select a contrast setting when making a copy or sending a fax.

8. REDIAL key

Press this key followed by the Start key to automatically redial the last number dialed.

9. Stop key

Press this key to cancel operations before they are completed.

10. COPY key

Press this key to select copy mode.

DUPLEX SCAN

QUALITY

E-SORT

ZOOM

PRINT STOP

CONTRAST

ENTER

17 18 19

11. SCAN key

Press this key to select scan mode.

12. HELP (FAX key and SCAN key)

Press the FAX key and SCAN key simultaneously to print the HELP list, a brief guide to the operation of the machine.

13. FAX key

Press this key to select fax mode. When in fax mode, press this key to select the Line Monitor function.

14. Alarm indicator

This blinks when the toner cartridge nears empty or the drum cartridge is near or at the end of its life. This lights steadily when the toner cartridge is empty, the machine is out of paper, the print compartment cover is open, or when a paper jam has occurred (a message will appear to indicate the problem).

15. DUPLEX SCAN key

Press this key to copy or fax multiple two-sided pages.

16. PRINT STOP key

Press this key to cancel a print job sent to the machine from a computer.

17. ENTER key

Press this key to enter or select a setting.

18. BROADCAST key

Press this key to send the same fax to multiple destinations.

19. SPEED key

Press this key to dial a fax number using an abbreviated 2digit Speed Dial number.

20. Number keys

Use these keys to enter the number of copies, dial fax numbers, and enter numbers and letters when storing autodial numbers.

21. Start key

Press this key when you are ready to begin copying, faxing, or scanning. The key can also be pressed in the date and time display of fax mode to show the percentage of memory currently used.

REDIAL

BROADCAST

SPEED

1 – 4

AM-400DE

[4] Transmittable documents

1. Document Sizes

Normal size Width 148 - 210 mm

Length 148 - 297 mm

(Max.)

5. Automatic Document Feeder Capacity

Number of pages that can be placed into the feeder at anytime is as follows:

Normal size: max. ADF 20 pages

Special size: single sheet only (manual feed) NOTE: • When you need to send or copy more pages than the feeder

limit, place additional pages in feeder when last page in feeder is being scanned.

• Place additional pages carefully and gently in feeder. If force is used, double-feeding or a document jam may result.

(Min.)

182mm

148mm 210mm

Use document carrier sheet for smaller documents.

• With special sizes, only one sheet can be fed into the machine at a time. Insert next page into feeder as current page is being scanned.

(Max.) A4 size

[Normal size]

297mm

216mm

[Special size]

356m

2. Paper Thickness & Weight

20 sheets 1 sheet(Manual)

Paper weight 21.5 lbs.

Paper thickness (ref.) 0.1 mm 0.1 mm ~ 0.18mm Paper size LGL (216 mm x 355.6 mm)

Feeder capacity A4/LTR: 10 sheets max.

(80 g/m

A4 (210 mm x 297 mm) LTR (216 mm x 279 mm)

LGL : 1 sheet max.

14 lbs. ~ 42 lbs.

(52 g/m

~ 157g/m

3. Document Types

• Normal paper

Documents handwritten in pencil (No. 2 lead or softer), fountain pen, ball-point pen, or felt-tipped pen can be transmitted.

Documents of normal contrast duplicated by a copying machine can also be transmitted.

• Diazo copy (blue print)

• Diazo copy documents of a normal contrast may be transmitted.

• Carbon copy

A carbon copy may be transmitted if its contrast is normal.

6. Readable Width & Length

The readable width and length of a document are slightly smaller than the actual document size.

Note that characters or graphics outside the effective document scanning range will not be read.

• Readable width

208mm, max

Readable widt

• Readable length

This is the length of the document sent minus 4mm from the top and bottom edges.

4mm

Readable length

4mm

4. Cautions on Transmitting Documents

• Documents written in yellow, greenish yellow, or light blue ink cannot be transmitted.

• Ink, glue, and correcting fluid on documents must be dry before the documents can be transmitted.

• All clips, staples and pins must be removed from documents before transmission.

• Patched (taped) documents should be copied first on a copier and then the copies used for transmission.

• All documents should be fanned before insertion into the feeder to prevent possible double feeds.

1 – 5

[5] Installation

1. Site selection

Take the following points into consideration when selecting a site for this model.

ENVIRONMENT

• The machine must be installed on a level surface.

• Keep the machine away from air conditioners, heaters, direct sunlight, and dust.

• Provide easy access to the front, back, and sides of the machine. In particular, keep the area in front of the machine clear, or the original document may jam as it comes out after scanning.

• The temperature should be between 10 - 30°C.

• The humidity should be between 20% and 85% (without condensation).

ELECTRICITY: AC 220 - 230 V, 50 Hz, earthed AC outlet (U.K., Eire:230 V, 50 Hz, earthed (3-prong) outlet).

Caution!

• Connection to a power source other than that specified will cause damage to the equipment and is not covered under the warranty.

• If your area experiences a high incidence of lightning or power surges, we recommend that you install a surge protector for the power and telephone lines. Surge protectors can be purchased at most telephone specialty stores.

If the machine is moved from a cold to a warm place...

Condensation may form on the reading glass if machine is moved from a cold to a warm place, this will prevent proper scanning of documents for transmission. Turn on the power and wait approximately 2 hours before using machine.

TELEPHONE JACK

A standard telephone jack must be located near the machine. This is the telephone jack commonly used in most homes and offices.

• Plugging the fax machine into a jack which is not jack may result in damage to the machine or your telephone system. If you do not know what kind of jack you have, or need to have one installed, contact the telephone company.

AM-400DE

2) Releasing the scanner.

Before plugging in the power cord, pull the scanner release toward you to release the scanner lock.

• Caution: Plugging in the power cord without releasing the scan- ner lock may damage the machine.

If you need to move the machine:

• In the event that you need to move the machine to a new location, disconnect the telephone line cord before unplugging the power cord. After you have unplugged the power cord, push the scanner release back in to lock the scanner.

• After moving, release the scanner lock first and then plug in the power cord. Connect the telephone line last.

3) Connecting the power cord.

Plug the power cord into a 220 - 230 V, 50 Hz, earthed AC outlet (U.K., Eire:230 V, 50 Hz, earthed (3-prong) outlet).

• Caution: Make sure the scanner has been released as explained on the previous page before plugging in the power cord.

• The power outlet must be installed near the equipment and must be easily accessible.

Note: The shape of the power plug varies by country.

2. Attaching the trays

1) Attach the document feeder tray.

Slide the output tray into the machine as shown. When it stops, lift the end slightly and push in so that the tray locks in place.

Important: The output tray must be attached correctly or the machine will not operate.

POWER CORD

• The machine does not have a power on/off switch. The power is turned on and off by simply plugging in or unplugging the power cord.

• Whenever you unplug the power cord, wait at least 5 seconds before plugging it back in.

• If you area experiences a high incidence of lightning or power surges, it is recommended that you install surge protectors for the power and telephone lines. Surge protectors can be purchased from your dealer or at most telephone specialty stores.

1 – 6

AM-400DE

4) Connecting the telephone line cord.

Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket.

Note: The shape of the line cord plug varies by country.

• Italy: Use the provided adapter to connect the line cord to the wall socket.

Make sure that the line cord is inserted into the TEL LINE socket. Do not insert it into the TEL. SET socket!

1) Press the side cover release , open the side cover ,

and then open the front cover .

TEL. LINE

TEL. SET

• Germany: In Germany, the machine is supplied with a N-coded line cable, enabling you to use an extension (cordless) telephone on the same line. If you don’t have the standard NFN-outlet of TELEKOM, you can purchase an NFN-adapter at your retailer.

Important: The facsimile function of this machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the facsimile function in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages. The facsimile function of this machine is not compatible with digital telephone systems.

• Caution! The fusing unit inside the print compartment becomes very hot during operation. Do not touch the inside of the print compartment after the machine has been in operation.

2) Remove the new drum cartridge from its packaging.

3) Insert the drum cartridge into the print compartment, sliding it along the guides.

• Do not touch or allow other objects to contact the drum (the green cylinder). This may damage the drum. If fingerprints, dust, or other contaminants get on the drum, wipe it gently with a clean cloth.

• Exposure to light for more than several minutes will damage the drum. Be sure to insert the drum cartridge promptly into the machine.

• If you find it necessary to leave the cartridge out of the machine for move than several minutes, wrap the cartridge in black paper.

3. Installing the toner cartridge and drum cartridge

The laser printer in the machine uses a toner cartridge and drum cartridge.

• The starter toner cartridge included with the machine can print approximately 1,500 A4-size pages at 5% page coverage.

• When replacing the toner cartridge, use a SHARP AM-30DC toner cartridge. One cartridge can print about 3,000 A4-size pages at 5% coverage.

• The drum cartridge can print approximately 20,000 A4-size pages. When replacing the drum cartridge, use a SHARP AM-90DR drum cartridge.

Follow the steps below to install the toner cartridge and the drum cartridge.

Note: The quality of the toner cartridge is guaranteed for 18 months after the date of manufacture indicated on the package. The quality of the drum cartridge is guaranteed for 24 months after the date of manufacture indicated on the package.

Grasp this handle to

push the cartridge in.

4) Remove the new toner cartridge from its packaging. Shake the cartridge side to side four or five times to distribute the toner evenly within the cartridge.

1 – 7

5) Grasp the cartridge handle and insert the toner cartridge into the

1 Press and then or

repeatedly until the display at right

appears.

Display:

LIFE

2 Press .

3 Press .

4 Press repeatedly to exit.

CLEAR: START KEY

DRUM COUNTER

1: LIFE COUNTER

1 Press and then or

repeatedly until the display at right

appears.

2 Press .

3 Press .

4 Press repeatedly to exit.

Display:

CLEAR: START KEY

LIFE

TONER COUNTER

3: CLR DRUM COUNT

print compartment, sliding it along the guides.

• After inserting the cartridge, press on the arrow mark to mark sure it “clicks” into place.

• Do not touch the roller in the toner cartridge.

Grasp this handle to insert the cartridge.

Press on this mark to make sure the cartridge "clicks" into place.

6) Close the front cover and then the side cover .

AM-400DE

4. Resetting the drum counter

Each time you install a new drum cartridge, follow the steps below to reset the drum counter to zero.

5. Manually resetting the toner counter

When a new toner cartridge is installed, the toner counter is reset in Step 7 on the previous page. The procedure below is normally not necessary; however, it can be used in the event that you need to reset the toner manually.

• Make sure the side cover is completely closed. Otherwise, light may enter the print compartment and damage the drum.

Display:

TONER EXCHANGED?

1=YES,2=NO

7) If you installed a new toner cartridge, press to select YES

(this will reset the toner counter to zero).

NEW TONER?

OK: PRESS START

• If you temporarily removed and then replaced an old toner car-

tridge for maintenance or other reason, press to continue

6. Loading paper

You can load approximately 250 sheets of A4 paper (80 g/cm2) in the paper tray.

Caution! Do not use the blank side of paper that has already been printed on.

1) Remove the output tray.

using the previous toner count. (Note: Be sure to press ,

or the machine will not alert you when the toner cartridge is out of toner.)

8) Press .

9) If you installed a new drum cartridge, reset the drum counter as explained below.

1 – 8

AM-400DE

2) Insert a stack of paper into the tray, print side up.

• Important! The stack of paper must not be higher than the paper height line on the paper tray.

Paper height line

3) Squeeze the sides of the paper guide as shown and slide it to the slot for the length of the paper you are loading (A4).

4) Replace the output tray.

7. Installing the software

To use the machine as a printer and scanner for your computer, you must install the software and connect a USB cable. The CD-ROM that comes with the machine contains the following software:

• MFP Drivers: These consist of the printer driver that allows the machine to be used as a printer, and the scanner driver that allows you scan using TWAIN and WIA compliant applications.

• Sharpdesk: This is an integrated software environment that makes it easy to manage image files and launch applications. (Note that Internet Explorer this is not installed, you will be prompted during the installation procedure to install Internet Explorer

• Button Manager: This allows you to initiate scanning from the operation panel of the machine by selecting one of six preset scan menus.

5.5 or higher is required to install Sharpdesk; if

6.0SP1 from the CD-ROM.)

Minimum system requirements

Operating system: Windows

Me / 2000 Professional/ XP Port: USB 2.0 or 1.1 port Display: 800 x 600 (SVGA) with 256 colors or more Free hard-disk space: 150 MB or more Other requirements: An environment in which the operating system can freely operate.

Comments:

• USB 2.0 Hi-Speed is only possible if your computer has a USB 2.0 port and you are using a USB 2.0 cable. In addition, the Microsoft USB 2.0 driver must be preinstalled in your computer, or the USB

2.0 driver for Windows

2000/XP provided through Windows

Update must be installed. Note that USB 2.0 Hi-Speed is not possible in Windows

Me.

• To scan the maximum document length (356 mm) using the auto document feeder at 1200 dpi in full colour, at least 1GB of memory is required. In addition, at least 600MB or more of free hard disk space is required on the drive where your operating system is installed. In Windows

Me, it is not possible to scan an A4 size document at 1200 dpi in full color or grayscale (a lower resolution or a smaller scanning area must be selected).

• Note for Windows

Me: In the Power Management settings in the Control Panel, System stand-by must be set to Never. In addition, do not use the stand-by feature that appears when you shut down Windows.

Installing the software

• A USB cable is required to connect the machine to your computer. Please purchase a USB 2.0 or USB 1.1 cable. The USB cable will be connected during the software installation procedure. (If you wish to use USB 2.0 Hi-Speed mode and your system meets the requirements for Hi-Speed mode, purchase a USB 2.0 cable. A USB 2.0 certified cable is recommended.)

• To install the software on Windows you must log in with administrator’s rights.

• The windows shown in the following procedure appear in Win-

dows

XP. The windows that appear in other versions of Windows

may be slightly different.

Note: In the following instructions, “Windows 2000” indicates Windows 2000 Professional (the software cannot be installed on Windows 2000 Server).

1) Make sure that the USB cable is not connected to your com- puter. (The cable will be connected in Step 11.)

• If the USB cable is connected, a Plug and Play window will appear. Click the Cancel button to close the window and disconnect the cable.

2) Insert the Sharp CD-ROM into your computer’s CD-ROM drive.

3) In Windows

XP, click the start button, click My Computer, and

then double-click the CD-ROM icon.

In Windows

Me/2000, double-click My Computer on the desktop

and then double-click the CD-ROM icon.

4) Double-click the setup icon ( ) in the CD-ROM window.

5) The Language Selection window will appear. Select the language that you wish to use and click Next. (The language selections vary depending on your country or region.)

2000/XP using the installer,

1 – 9

6) Follow the instructions in the windows that appear.

• When the Setup Type Selection window appears, select Standard to install all of the software components (this should normally

be selected). If you only wish to install certain components, select

Custom and then select the components that you wish to install. Note: If you wish to select the folder where Sharpdesk and/or But-

ton Manager are installed, select Custom.

AM-400DE

10)The Search Setup Wizard will appear. Follow the on-screen instructions to create an index database for Sharpdesk.

11)Make sure that the power cord of the machine is not plugged in (the machine is powered off), and then connect the USB cable.

• Insert one end of the USB cable into the USB port on the machine and the other end into your computer’s USB port.

Comments:

• Do not connect the AM-400 to a hub to which another AM-400 is connected. If this is done, the AM-400 will not operate correctly.

• If you find that your computer does not recognize the machine or operation is unstable, try connecting the USB cable to a different USB port on your computer, or try a different USB cable (use the shortest possible cable).

• In Windows

2000/XP, if a warning message appears at any time regarding the Windows logo test or digital signature, be sure to click Continue Anyway or Yes .

7) When the Finish window appears to indicate that the selected packages have been installed, click Close.

8) If the installation was a Standard installation, the following window will appear. Click OK.

• If you installed the MFP drivers using a Custom installation and did not install Sharpdesk, the following window will appear. Click OK and go to Step 11.

9) The following window will appear. Click Yes to restart your computer.

12)Plug in the power cord of the machine.

• Windows

XP: Go to the procedure for completing installation of

the software on Windows XP below.

• Windows

2000: This completes the installation of the software.

Note: If a warning message regarding the Windows logo test

appears (the warning may appear twice), click Yes each time the window appears. This will complete the installation of the software.

• Windows

Completing installation of the software on Windows

Me: This completes the installation of the software.

1 – 10

AM-400DE

13)In Windows® XP, the Found New Hardware Wizard will appear. Make sure that Install the software automatically (Recom- mended) is selected and click Next (this will install software for using the machine as a scanner).

14)When the wizard finishes installing the scanner software, click Fin- ish to close the wizard.

15)After a brief interval, the Found New Hardware Wizard will appear again to install software for using the machine as a printer. Make sure that Install the software automatically (Recommended) is selected and click Next.

• Note for Windows first. Select No, not this time and click Next. Continue from the previous window.

• If the following warning message appears regarding the Windows logo test, click Continue Anyway.

XP SP2: The following window will appear

• If the following warning appears regarding the Windows logo test, click Continue Anyway.

1 – 11

16)When the wizard finishes installing the printer software, click Finish to close the Wizard. This completes the installation of the software on Windows

XP.

Sharpdesk online guide

For information on using Sharpdesk, view the Sharpdesk online guide on the CD-ROM. To view the online guide, open the Manual folder and then the EnglishA folder on the CD-ROM, and doubleclick SDUG_Enu.pdf.

Removing the software

In the event that you need to remove the software from your computer, follow the steps below.

1) Disconnect the USB cable from your computer and the machine.

2) Open the Control Panel and select Add or Remove Programs (or Add/Remove Programs).

3) Select SHARP AM-400 Series MFP Driver (or Sharpdesk) from the list, and click the Change/Remove button (or the Add/ Remove button).

AM-400DE

8. Clearing a jammed document

If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try

pressing . If the document doesn’t feed out, open the auto

document feeder cover and remove it.

Important:

Do not try to remove a document without opening the auto document feeder cover. This may damage the feeder mechanism.

1) Squeeze the cover release and open the auto document

feeder cover. Open the document glass cover.

4) Click OK to confirm the removal.

2) Remove the document.

• The document can be removed from either the top or the bottom slot, whichever is easiest.

3) Close the auto document feeder cover, pressing down on both sides to make sure it clicks into place.

Press down on the marks

1 – 12

AM-400DE

9. Clearing jammed printing paper

4) If the jammed page cannot be pulled out directly, open the front

1) Press the side cover release and then open the side cover

2) Push the two heater roller release levers down to release the heater roller.

• Caution! The fusing unit (indicated in white at right) becomes very hot during operation. Do not touch the fusing unit.

cover and rotate the white knob in the direction

shown to feed the jammed page out into the output tray.

5) After the jammed page has been removed, push the two heater roller release levers back up.

3) If the jammed page is protruding from the side of the machine, gently pull it out. Take care not to tear the paper or leave any torn pieces of paper in the print compartment.

• If this clears the jam, go to Step 5.

• If you are unable to clear the jam in this way, go to Step 4.

• Take care not to touch or allow other objects to contact the drum

(the green cylinder). This damage the drum.

6) Close the front cover (if you opened it) and then the side

cover .

Note: If you find that another paper jam occurs immediately after clearing a paper jam, open the side cover and then the front cover and remove the jammed paper as explained above. With the front cover and side cover still open, remove the output tray and remove the printing paper from the paper tray. Replace the output tray and close the front cover and then the side cover. Remove the output tray once again, fan printing paper, replace it in the paper tray, and then replace the output tray.

1 – 13

10. Troubleshooting

1. Display

ADD PAPER Check the printing paper. If the tray is empty, add

BYPASS MISFEED The paper is not inserted correctly in the bypass tray.

BYPASS PAPER! / IF COPY, PRESS (alternating messages)

CHK SCANNER LOCK/ PLS RETURN POWER (asternating messages)

COVER OPEN One or both of the print compartment covers are

DATE/TIME UNSET The date and time need to be set. Note

DOCUMENT JAMMED The original document is jammed. See the following

DOCUMENT READY A document has been inserted in the auto document

DRUM LIFE OVER This appears when the drum cartridge needs

FAX RX IN MEMORY A fax has been received in memory because the

GRP. SPACE FULL This appears if you attempt to store a Group when

LINE ERROR Transmission or reception was not successful. Press

MEMORY IS FULL If faxes have been received to memor y because

NO # STORED This appears if you attempt to search for a Speed Dial

OFF HOOK This appears when an extension phone connected as

paper. If there is paper in the tray, make sure it is inserted correctly (take out the stack, align the edges evenly, and then reinsert it in the tray). Printing will resume automatically when the output tray is replaced.

Remove the paper and insert it again.

Paper has been inserted in the bypass tray. If the

paper has been inserted for a copy job, press to

set the paper size. If the paper is for a print job, the message can be disregarded.

Make sure that the scanner lock has been released and then unplug the power cord, wait at least 5 seconds, and plug it back in.

open. Make sure both covers are closed.

that the date and time settings will be lost if the machine is unplugged or a power failure occurs.

section, Clearing Paper Jams. Document jams will occurifyouloadmorethan20pagesatonceorload documents that are too thick. The document may also jam if the receiving machine doesn’t respond properly when you attempt to send a fax.

feeder and the machine is waiting for you to begin faxing or copying.

replacement.

toner cartridge needs replacement, you have run out of printing paper, the paper is jammed, or paper is inserted in the bypass tray. The fax will print out automatically when the problem is fixed.

both Groups are already programmed.

the STOP key to clear the message and then try again. If the error persists, see Line error.

printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memory) If you are attempting to send a fax, see If the memory becomes full. If you are copying, see If MEMORY IS FULL appears.

number when none have been stored.

explained is lifted. Only can be pressed in

fax mode when this message appears.

REMOVE / BYPASS PAPER (alternating messages)

SYSTEM ERROR [XX] (a number appears in “XX”)

(Refer to Printer error code/ Scanner message)

SET BYPASS PAPER /

SIZE: XXXX (alternating messages; a paper size appears in “XXXX”)

TONER EMPTY The toner cartridge must be replaced. Printing will be

TONER NEAR EMPTY The toner cartridge is almost out of toner

TOTAL PAGE(S) 01 Number of fax pages transmitted or received.

A fax has been received to memory because paper is inserted in the bypass tray (faxes cannot be printed while paper is in the bypass tray). Remove the paper from the bypass tray to allow the fax to be printed.

If this message appears, unplug the power cord, wait about 10 seconds, and then plug it back in. If the message still appears, unplug the power cord and call for service.

Paper must be inserted in the bypass tray for a print job or copy job that requires use of the bypass tray. Insert the indicated size of paper in the tray.

possible (although the output will be increasingly faint) until a fax is received. Once a fax is received, it will be held in memory and printing will not be possible until the toner cartridge is replaced.

(approximately 200 pages can be printed).

2. Audible signals

Continuous tone 3 seconds Indicates the end of transmission or

Intermittent tone (3 beeps)

Rapid intermittent tone

5 seconds (1 second on, 1 second off)

35 seconds (0.7 seconds on,

0.3 seconds off)

reception.

Indicates incomplete transmission or reception.

Indicates that an extension phone connected as explained is off hook.

3. Printer error code (Troubleshooting Refer to page 5-27 to 5-29)

PAPER JAM The roller sensor could not detect its home position

SYSTEM ERROR [P2]

SYSTEM ERROR [P3]

SYSTEM ERROR [P4] ROM or RAM error was detected on the printer

SYSTEM ERROR [P5] High temperature error was detected.

SYSTEM ERROR [P6] Low temperature error was detected.

SYSTEM ERROR [P7]

after driving the pick up motor for the specified period.

The roller sensor could not become NOT-Active after passing the specified period from picking up paper.

The printer controller detected the optical unit (LSU) error.

The external interrupt signal for optical unit (LSU) or High-voltage control did not become active after passing the specified period.

Thermistor error was detected.

control unit.

Communication error between the main controller and the printer controller was detected.

AM-400DE

OUTPUT TRAY OFF The output tray is not attached correctly. Attach it as

PAPER JAMMED The printing paper is jammed.

PAPER MISMATCHED This appears after printing if the size of the printed

explained. The machine will not operate if the output tray is not attached correctly.

image did not match the paper size on some pages of the job. Check the printed pages and reprint as needed.

4. Scanner message (Troubleshooting Refer to page 5-29)

CHK SCANNER LOCK The scanner unit could not detect change point of

home postion. (ON-> OFF or OFF->ON)

1 – 14

AM-400DE

11. Quick setup guide

For detailed instructions

on setting up and using the AM-400, see the online guide on the CD-ROM. To open the guide, double-click the Manual folder on the CD-ROM, double-click English, and then doubleclick Online Manual.pdf. (Note: Acrobat Reader 5.05 or higher is required to view the manual.To install Version 5.05, double-click Acrobat Reader, English, and then ar505enu.exe on the CD-ROM.)

All company names and product names appearing in this

setup guide are the trademarks of their respective owners.

Important:

Pull the scanner release toward you to release the scanner lock. Caution: Be sure to release the scanner lock

before plugging in the power cord.

Install the toner cartridge and drum cartridge.

1. Press

5. Insert the toner cartridge, sliding it along

. Open the side cover

and then the front cover .

Caution!

Do not touch the fusing unit under the side cover after the

machine has been in operation, as it may become very hot.

the guides until it clicks into place.

Press on the arrow mark to make sure the cartridge clicks into place

Make sure you have the following items. If any

are missing, contact your dealer or retailer.

Note: The shape of the line cord plug varies by country. An adapter (not shown) is provided in some countr ies.

Telephoneline cord

Output tray

Plug the powercord into a standard,ear thed

power outlet. Note: The power outlet must be installed near the equipment and must be easily accessible.

Note: The shape of the power plug varies by country

2. Remove the drum cartridge from its packaging.

6. Close the front coverıand then the side cover

Document feeder tray

Toner cartridge

Display:

TONER EXCHANGED?

1:YES, 2:NO

Drum cartridge

Setup

CD-ROM

Guide

3. Inser t the drum cartridge, sliding it along the guides.

Grasp this handle to push the cartridge in

7. Press

to select

then press . (This resets

the toner cartr idge counter.)

When the tray stops, lift the end slightly and push in.

Note: The

shape of the line cord plug varies by country.

"YES" and

Attach the trays.

Connect the phone line cord to the TEL. LINE jack and a wall jack.

Italy: Use the provided adapter to connect the line cord to the wall socket.

EL.

LINE

4. Remove the toner cartridge from its packaging. Shake the car tridge side to side four or five times to distribute the toner evenly within the cartridge.

8. Reset the drum car tridge counter :

a.Press

display.

b. Press and then .

c. Press repeatedly to exit.

once and then or

until "LIFE" appears in the

Load paper.

1. Remove the output tray.

3. Squeeze the sides of the paper guide and slide it to the slot for the length of paper loaded.

2. Inser t a stack of paper into the tray, print side up.

The stack should not be higher than this line

4. Replace the output tray.

Set the date and time that appear

in the fax mode display.

1. In the date and time display of faxmode

FAX

(press if needed to select fax

mode), press , , .

2. Enter a two-digit number for the day ("01" to "31").

Example: the 5th

•

To clear a mistake press .

3. Enter a 2-digit number for the month.

Example: February

4. Enter the year (four digits)

Example:

1 – 15

5. Enter a two-digit number for the hour (00 to 23) and a two-digit number for the minute (00 to 59).

Example: 9:25

6. Press .

ENTER

7. Press repeatedly to exit.

AM-400DE

Install the software on your computer. (The software

allows the machine to be used as a printer and scanner.)

1. Make sure that a USB cable is not connected to the machine and your computer. (The cable

will be connected in Step 11.)

•

If a cable is connected and a Plug and Play window appears, close the window and disconnect the cable.

2. Insert the Sharp CD-ROM into your computer's CD-ROM drive.

3. Windows

XP: Click the start button, click My

Computer, and double-click the CD-ROM icon.

Windows Me/2000: Double click the desktop and double-click the CD-ROM icon.

My Computer

4. Double-click the setup icon ( ) in the CD-

ROM window.

5. If the Language Selection window appears, select the language that you wish to use and click Next (the language selections will vary depending on your country or region).

6. Follow the on-screen instructions.

• When the Setup Type Selection window appears, select

Standard to install all of the software components (this should normally be selected). If you only wish to install certain components, select Custom and then select the components that you wish to install.

•

7. When the

8. If the installation was a Standard installation, the

In Windows 2000/XP, if a warning message appears at any time regarding the Windows logo test or digital signature, be sure to click

Continue AnywayorYes

selected packages have been installed, click

following window will appear. Click OK.

Finish

window appears to indicate that the

Note: A USB 2.0 or 1.1 cable is required to connect the

machine to your computer. Please purchase this separately.

•

If you installed the MFP drivers using a and did not install Sharpdesk, the following window will

appear. Click

The following window will appear. Click Yes to restart your computer.

and go to Step 11.

10. The Search Setup Wizard will appear. Follow the on-screen instructions to create an index database for Sharpdesk.

11. Make sure that the machine's power cord is not plugged in, and then connect the USB cable to the USB port on the machine and on your computer.

12. Plug in the machine's power cord.

• Windows XP: Follow Steps 13 through 16 to

• Windows 2000: This completes the installation of the

complete the installation of the software.

software.

Note:

If a warning message regarding the Windows logo test appears (the warning may appear twice), click each time the window appears. This will complete the installation of the software.

Custom

installation

Yes

• Windows Me: This completes the installation of the

Completing the installation on Windows XP

13. In Windows XP, the Found New Hardware

• If a warning message appears regarding the Windows

14. When the wizard finishes installing the software, click

15. After a brief interval, the Found New Hardware

• If a warning message appears regarding the Windows

16. When the wizard finishes installing the software,

software.

Note:

In the power management settings in the

Panel

System stand by

Wizard will appear. Make sure that Install the software automatically (Recommended) is selected and click Next.

Note for Windows XP SP2

wizard will ask you if the wizard can connect to Windows Update. Select

logo test, click Continue Anyway.

Finish to close the wizard.

Wizard will appear again. Make sure that Install the software automatically (Recommended) is

selected and click Next.

logo test, click Continue Anyway.

click Finish to close the wizard. This completes the installation of the software on Windows XP.

must be set to

No, not this time

: The first window of the

and click

Never

Control

Configure Button Manager (one of the programs installed in the above step) as

the program on your computer that handles scanner events from the machine.

Windows XP/Me

1. Click the start button, click Control Panel,and double-click Scanners and Cameras.

•

Scanners and Cameras

click view all Control Panel options

Me,

2. Right-click the SHARP AM-400 icon and select Properties.

does not appear in Windows

3. The SHARP AM-400 Properties appear. Click on the Events tab.

4. Select SC1 from the Select an event list.

5. In the Actions field, select Start this program and then select Sharp Button Manager I from the list of programs. Click Apply.

6. Repeat Steps 4 and 5 for each of events SC2 through SC6. When finished, click the OK button.

Windows 2000

1. Click the Star t button, point to Settings,and select Control Panel.

2. In the Control Panel, double-click Scanners and Cameras.

3. Select SHARP AM-400 and click Properties.

4. Click the Event s tab in the SHARP AM-400 Properties.

5. Select SC1 from the Scanner events list.

6. In Send to this application,selectSharp Button Manager I.

• If other applications appear in the list, make sure that

none are selected.

7. Click the Apply button.

8. Repeat Steps 5 through 7 for each of events SC2 through SC6. When finished, click the OK button.

1 – 16

AM-400DE

CHAPTER 2. ADJUSTMENTS

[1] Adjustments

1. General

Since the following adjustments and settings are provided for this model, make adjustments and/or setup as necessary.

2. Adjustments of output voltage (FACTORY ONLY)

1. Install the power supply unit in the machine.

2. Set the recording paper and document.

3. When the document is loaded, power is supplied to the output lines. Confirm that outputs are within the limits below.

2.1. Output voltage settings

Service Manual

CNLSR

CNPM

CNHV

CNMM

CNPUM

CNTCT

CNFM

CNROLSNS

CNTCVR

CNBYPE

CNPIN

CNPW

FUSING UNIT

CNRTH

CNOUT1

CNOUT2

CONTROL PWB

(TOP SIDE)

CNHT

THERMAL

FUSE-2

CNSCM

CNCIS

CNLIU

CN6

CN2

POWER SUPPLY PWB (TOP SIDE)

INTERLOCK

SWITCH

CNPN

CNORG

CNHPS

CNUSB

CNPW

CNFRT

CNSP

Output Voltage limits +24VSUB 23.04V~24.96V

+24VMAIN 23.04V~24.96V

+5VMAIN 4.75V~5.25V

+3.3VMAIN 3.201V~3.399V

Connector CNPW

Pin No.

2 3 4 5 +24VMAIN 6 +24VMAIN

7DG

Connector

Pin No.

2 3

Connector

Pin No.

2 3

Connector

Pin No.

CNPW MG +24VSUB

MG MG

+5VMAIN

+3.3VMAIN

/HEATER ON

/PWRLY

/ZC

CN6

+24VMAIN N.C.

+24VS

CNHT

N N.C.

CN2

1 2

2 – 1

3. High voltage power check

3.1. General

Note: Since the parts of this PWB cannot be supplied, change it as a unit.

CAUTION

DO NOT TOUCH!

CN1

CN3

(VR51)

D10

QJ005

VR1

D58

VR51

D61

D62

D60

D52

D54

Q52

B51

Q38

QJ071

D53

C56

C65

VR31

C31

CAUTION HIGH VOLTAGE AREA MAX. 4000V

CN4

R93

J52

J51

R15

R16

R67

D31

J12

J11

J22

J21

J42

J41

J32

J31

CAUTION - HIGH VOLTAGE The unit's back cover should never be opened by anyone other than a qualified serviceperson. There are many high voltage parts inside the unit, and touching them is dangerous.

AM-400DE

CAUTION HIGH VOLTAGE AREA MAX. 4000V

R10

R44

R65

R66

R59

R94

R98

C55 R60

C52

R43

R74

R73

R103

R80

R79

R81

Q34

D42

R42

D41

R102

Q31

D59

Q33

Q32

D57 D56 D55

Q35

R32 R31

R41

R78

Q36

C32

R36

R34

R33 R35

R72

R71

R40

R70

R39

R38

Q37

R37

R86

IC1

R92

R61

C53

R58

R75

R101

R69

R46

R76

R77

R83

R84

R85

R87

R88 R89 R90

C4 R13 R14

R91

C54

R66

R11

R18

R14

R47

Q51

R19

R63

R53

R100

CN1

C61

R51

Q57

R54

R52 C62 R55 C51

CAUTION - HIGH VOLTAGE The unit's back cover should never be opened by anyone other than a qualified serviceperson. There are many high voltage parts inside the unit, and touching them is dangerous.

R17

R57

R56

R99

C66

R48

Q58

R62

R50

R49

R64

2 – 2

AM-400DE

3.2. MC Voltage Check Point

CN3

CN1

Q52

VR1

D10

VR51

D58

QJ005

B51

D60

D52

GND (-)

R16

R67

D61

QJ071

Q38

D53

C56

R15

D31

VR31

D62

D54

J52

J11

J41

J51

J12

J22

J21

J42

J32

J31

CN4

R93

MC Voltage Check Point (-)

(There is danger of an electric shock!) Use Measuring instrument:

Input Resistance : more than 100 MΩ Maximum Voltage : more than 2 kV

VOLTAGE MC:-950V±20V(PRINTING) MC:-850V±20V(CLEANING)

C65

C31

1) MC Voltage

Voltage(v)

CAUTION - HIGH VOLTAGE The unit's back cover should never be opened by anyone other than a qualified serviceperson. There are many high voltage parts inside the unit, and touching them is dangerous.

300Hz

Time(s)

Type

-570V

-950V

-1330V

Tolerance

± 67V

± 20V

± 67V

2 – 3

3.3. TC Voltage Check Point

CN3

CN1

Q52

VR1

D10

D58

QJ005

B51

VR51

D60

D52

AM-400DE

D61

D62

D54

QJ071

Q38

D53

C56

GND (-)

R15

J52

J11

J51

J12

CN4

R93

TC Voltage Check Point (+)

(There is danger of an electric shock!) Use High Voltage Tester: Requirement of Measuring instrument:

Input Resistance : more than 100 MΩ Maximum Voltage : more than 5 kV

R16

J22

R67

D31

VR31

J21

J42

J41

J32

J31

VOLTAGE TC(+):+3600V±72V(PRINTING) TC(-):-500V±50V(CLEANING)

1) TC Voltage

Voltage(v)

C65

C31

CAUTION - HIGH VOLTAGE The unit's back cover should never be opened by anyone other than a qualified serviceperson. There are many high voltage parts inside the unit, and touching them is dangerous.

300Hz

Type

-3980V

-3600V

-3220V

Time(s)

Tolerance

± 72V

2 – 4

AM-400DE

3.4. SV/DV Voltage Check Point and SV (-) Voltage Adjustment Volume

CN3

CN1

VR1

D10

D58

Q52

VR51

D60

D61

D62

D52

QJ005

B51

D54

CAUTION - HIGH VOLTAGE The unit's back cover should never be opened by anyone other than a qualified serviceperson. There are many high voltage parts inside the unit, and touching them is dangerous.

QJ071

D53

Q38

C56

C65

VR31

C31

R15

D31

R93

J52

J51

R16

R67

J12

J11

J22

J21

J42

J41

J32

J31

GND (-)

CN4

DV Voltage Check Point (+) VOLTAGE DV(+):+300V±5V(CLEANING) DV(-):-220V±5V(PRINTING)

SV Voltage Check Point (+) VOLTAGE SV(+):+400V±15V(CLEANING) SV(-):-320V±15V(PRINTING)

DV (-) Voltage adjustment Volume VR31 It can be made to change with VR31. In the range of ± 50V. DV(-):-220V±50V(PRINTING)

2 – 5

4. IC protectors replacement

1 Make sure that the date and time

display of fax mode appears (if needed

press ) and then press .

2 Press .

3 Press (Press in Russia and

Poland).

4 Press a number key to select the

desired volume setting:

:HIGH

: MIDDLE

:LOW

:OFF

5 Press repeatedly to exit.

FAX

Display:

1: DATE&TIME SET

FAX SETTING

1: HIGH

The display briefly shows your selection, then:

4: ALARM VOLUME

ICPs (IC Protectors) are installed to protect the CIS unit, LIU PWB unit, Scanner motor drive circuit, Pickup motor drive circuit, Main motor drive circuit and IC22 circuit. ICPs protect various ICs and electronic circuits from an overcurrent condition.

The location of ICPs are shown below:

AM-400DE

5. Settings

5.1. Dial mode selector

DIAL mode (Soft Switch No. SW5 Data No. 5)

Setting is not required since the required mode is TONE ONLY.

6. Volume setting

CNLSR

CNPM

CNHV

CNMM

CNPUM

CNTCT

CNFM

CNROLSNS

CNTCVR

CNBYPE

CNPIN

F6/F8:Top side F3/F4/F5/F7:Bottom side

1) F8 (KAB5002 201) is installed in order to protect IC’s from an overcurrent generated in the CIS unit. If F8 is open, replace it with a new one.

2) F4 (KAB5002 251) is installed in order to protect IC’s from an overcurrent generated in the LIU PWB unit. If F4 is open, replace it with a new one.

3) F3 (KAB3202 202) is installed in order to protect IC’s from an overcurrent generated in the scanner motor drive circuit. If F3 is open, replace it with a new one.

4) F5 (KAB5002 251) is installed in order to protect IC’s from an overcurrent generated in the IC22 circuit. If F5 is open, replace it with a new one.

5) F6 (KAB3202 102) is installed in order to protect IC’s from an overcurrent generated in the pickup motor drive circuit. If F6 is open, replace it with a new one.

6) F7 (KAB2402 402) is installed in order to protect IC’s from an overcurrent generated in the main motor drive circuit. If F7 is open, replace it with a new one. In addition to the replacement of F3, F4, F5, F6, F7 and F8, the factor causing F3, F4, F5, F6, F7 and F8 to open must also be repaired. If not, F3, F4, F5, F6, F7 and F8 will open again. Replacement parts

KAB3202 202 (Sharp code: QFS-L1027YCZZ)

KAB5002 251 (Sharp code: QFS-L2021XHZZ)

KAB3202 102 (Sharp code: QFS-L0004QCZZ)

KAB2402 402 (Sharp code: QFS-L2025XHZZ)

KAB5002 201 (Sharp code: QFS-L2016XHZZ)

CNRTH

CNOUT2

CONTROL PWB

CNPW

CNCIS

CNOUT1

(TOP SIDE)

CNSCM

CNIU

CNPN

CNFRT

CNORG

CNHPS

CNSP

CNUSB

6.1. Ringer

Like a telephone, the machine will ring to alert you when a call comes in. To adjust the volume of the ringer or turn it off, follow the steps below.

6.2. Alarm volume

The machine sounds a three-beep alarm to alert you when an error occurs during fax transmission or reception. To adjust the volume of the alarm or turn it off, follow the steps below.

1 Make sure that the date and time

display of fax mode appears (if needed

FAX

press ) and then press .

2 Press .

3 Press (Press in Russia and

Poland).

4 Press a number key to select the

desired volume setting:

:HIGH

:LOW

:OFF

Display:

FAX SETTING

1: DATE&TIME SET

1: HIGH

The display briefly shows your selection, then:

1: DATE&TIME SET

5 Press repeatedly to exit.

2 – 6

AM-400DE

Press

, and

the

following

display will appear.

9 8

M/C Ver:TE53

(Diag•specifications)

9 8 6

ENTER SINGLE PRINT

ENTER CONTINUOUS PRINT

ENTER

COPY AGING

ENTER

LIFE MODE

ENTER

TOP VOID ADJUST

ENTER

PRINT ADJUST

ENTER

TEST MODE

START

ENTER

Then press the

key. Select the desired item with the

key and the key or select with the rapid key.

Enter the mode with the key.

PRINT DIAG MODE

: PRINTER ROM version

M/C Ver:TE53

(The alternate display of two screens.)

MEMORY CLEAR

1:CLEAR

[1]Key

[2]Key

Stand-by display

[2] Diagnostics and service soft switches

1. Entering the diagnostic mode

1.1. Fax diagnosis

This diagnosis is concerned with the main body of fax which is used for production and service support.

Entering the diagnostic mode

1.2. Print diagnosis

This diagnosis is concerned with the print which is used for production and service support.

Entering the diagnostic mode

Press

9 8

display will appear.

TE37 / x x x x (AM-400DE) or

TE44 / x x x x (AM-400IT) or

TE42 / x x x x (AM-400H)

Then press the

START

TE39 / x x x x (AM-400F) or

TE48 / x x x x (AM-400SE) or

: FAX ROM version

xxxx:Checksum

key. Select the desired item with the

and the key or select with the rapid key.

Enter the mode with the

(Diag

•

specifications)

9 8 7

ENTER

ENTER key.

DIAG MODE COUNTRY NAME

SOFT SWITCH MODE

ROM & RAM CHECK

PANEL CHECK MODE

CHECK PATTERN MODE

SIGNAL SEND MODE 1

SIGNAL SEND MODE 2

TE37 / x x x x or TE39 / x x x x or TE44 / x x x x or TE48 / x x x x or TE42 / x x x x

(The alternate display of three screens.)

START

,and

the

following

key

Memory clear when power is turned on

Pressing the START and STOP keys, turn on the main power, and the following message will be indicated.

ENTER

MEMORY CLEAR

CIS ADJUSTING MODE

DIAL TEST MODE

AUTO FEEDER MODE

FLASH MEMORY TEST

GEAR CHANGE MODE

FLATBED AGING

MESSAGE PRINT (AM-400DE/F/IT/SE only)

MEMORY CLEARING

When 1 is selected, the memory will be cleared to be ready to operation.

If 2 is selected, memory will not be cleared and the machine enters standby mode.

2 – 7

2. Diagnostic items description

ROM& RAM CHECK

ROM = RAM=

Start checking

by pressing [ENTER] key

ROM=OK,RAM =OK

PRINTING

ALL KEY OK !!

2.1. Fax diagnosis

2.1.1 Soft switch mode

In this mode, the soft switches are set and the soft switch list is printed.

1. Operation

Soft switch mode screen

SOFTSWITCH MODE

[ENTER] Key

SW01=01010010

Switch No.

2. Switch number selection and data setting

1) Enter two digits of a soft switch number to set the switch num-

ber. Of a switch number of non-existing soft switch is entered, key error buzzer sounds to reject the input.

SW01=01010010

cursor position

2) Press [ENTER] key for setting of the next soft switch.

12345678:DataNo.

SW01 =

[1]key

SW16=01010010

[ 6] key

AM-400DE

5. Storage of data

In the following cases, the data if the soft switches set will be stored.

• It is shifted to set the next soft switch by pressing [ENTER] key.

• It is shifted to set the next soft switch with the [>] key.

• It is shifted to the last soft switch with the [<] key.

• It is shifted to set another soft switch by inputting two digits as the switch number.

• Output of the soft switch list starts.

6. Protocol monitor

If the SW No. 8 Data No. 5 is set to 1, the protocol monitor result is printed after fax communication.

2.1.2 ROM & RAM check

To check the sum value of Firmware or RAM.

No. Device Alarm Buzzer Remarks

2 D-RAM1(*1) 2 times <Short

*1 WORK MEMORY (SDRAM 16M).

1. Display

ROM (PROGRAM FLASH)

Main

1 time <Short sound>

sounds>

SW01=01010010

cursor position

[ENTER]Key

SW02=01001100

SW03=01001100

[ENTER]Key

3) Data number selection

(a) Pressing [>] key moves the cursor to the right.

If the cursor is on data number 8, pressing [>] key shifts the cursor to data number 1 of the next switch number. If the switch number is the final, pressing [>] key will exit the soft switch mode.

SW01=01010010

cursor position

SW02=01001100

[>]Key

SW03=01001100

with the cursor on bit8 [>]Key

(b) Pressing [<] key moves the cursor to the left.

If the cursor is on data number 1, pressing [<] key shifts the cursor to data number 1 of the former switch number. If the switch number is 1, pressing [<] key do not move the cursor.

SW03 = 01010010

cursor po sition

SW03 = 0 1001100

cursor po sition

SW03=01001100

[<]Key

SW02=01001100

[<]Key

SW03=01001100

[<]Key

SW01=01001100

with the cursor on bit 1 [<]Key

3. Data setting

Press the [MENU] key, and the data to the position of the cursor will be reversed to 1 when it is 0, or to 0 when it is 1.

4. Outputting method of soft switch list

In the soft switch mode, press [QUALITY] key, and the soft switch list will be printed. If the recording paper runs out or is clogged, the key error buzzer will sound with the process not received.

2. Result printing

After checking, the results print starts.

2.1.3 Panel key test

This is used to check whether each key is normally operated or not. When the test is started, a LED will blink (1000ms cycle) for the LED test. During the test. After the test, the test result will be printed.

* When any numeric key is pressed during the panel test, the DTMF signal correspond to the key number is sent to the line. If another key is pressed the DTMF signal will stop. This function becomes valid by changing the value of soft switch. (Default: Disable)

1) Flow

Press any key except [STOP] key. At this time, the name of each key will be displayed every push of the key.

PANEL CHECK MODE

To finish this mode, press [STOP] key

PRESS EACH KEY

[ENTER] key

START

[START ]Key

Go to (a or b).

a) When all keys can be inputted, the following message will be displayed.

Then the screen will be all displayed in blank (Refer to (2)) and the test result will be printed.

[1]Key

..... (oth er key)

2 – 8

AM-400DE

SIGNAL SEND2

CML ON

[ENTER]Key

V.34 33600bps

V.34 26400bps V.34 28800bps

[ENTER]Key

V.34 31200bps

V.34 24000bps V.34 21600bps

[ENTER]Key

V.34 19200bps

V.34 12000bps V.34 14400bps

[ENTER]Key

V.34 16800bps

V.34 9600bps

V.34 7200bps

[ENTER]Key

V.34 4800bps

V.34 2400bps

[ENTER]Key

ANSam V.21 0 - 300bps

[ENTER]Key

CIS ADJUST

[ENTER]Key

The motor will move to the specified position and the reading lamp is lit on.

1: COLOR

1 key

2: MONO

2 key

b) If any key skipped, the following message will be displayed.

KEY ERROR !!

A key name that is not pressed yet is displayed so that this test can be continued.

At that time, pressing the [STOP] key will exit this mode. And the result will be printed.

2) Black screen

2.1.4 Check pattern mode

The effective printing area frame is printed in the specified sheet size of the standard tray (Letter/Legal/A4).

1. Printing the pattern

Printing size depends on Paper Size setting in Common Setting.

2.1.6 Signal send mode 2

The specified signals about V.34 and V.8 mode transmitted in the following sequence to check the modem.

1. Press the [ENTER] key, and no signals with the loop state starts.

[ 1] No signals (making the loop) [ 9] 16800bps (V.34) [ 2] 33600bps (V.34bis) [10] 14400bps (V.34) [ 3] 31200bps (V.34bis) [11] 12000bps (V.34) [ 4] 28800bps (V.34) [12] 9600bps (V.34) [ 5] 26400bps (V.34) [13] 7200bps (V.34) [ 6] 24000bps (V.34) [14] 4800bps (V.34) [ 7] 21600bps (V.34) [15] 2400bps (V.34) [ 8] 19200bps (V.34) [16] 0-300bps (V. 21)

[17] ANSam

CHECKP ATTERN

[ENTER]Key

NOW AGING

2.1.5 Signal send mode 1

The specified signals are transmitted in the following sequence to check the modem.

1. Press the [ENTER] key, and no signals with the loop state starts.

[ 1] No signals (making the loop) [ 9] 9600bps (V.29) [ 2] 4800bps (V.27ter) [10] 7200bps (V.29) [ 3] 14400bps (V.33) [11] 4800bps (V.27ter) [ 4] 12000bps (V.33) [12] 2400bps (V.27ter) [ 5] 14400bps (V.17) [13] 300Hz (FLAG) [ 6] 12000bps (V.17) [14] 2100Hz (CED) [ 7] 9600bps (V.17) [15] 1100Hz (CNG) [ 8] 7200bps (V.17)

SIGNAL SEND1

V.17 14400bps V.33 12000bps

[ENTER]Key

V.17 12000bps V.17 9600bps

V.27ter 4800bps V.29 7200bps

[ENTER]Key

V.27ter 2400bps

[ENTER]Key

CML ON

FLAG (300bps)

2. Pressing the [ENTER] key during transmitting CNG signal, or pressing the [STOP] key will stop the output of signal and exit the mode.

[ENTER]Key

V.27ter 4800bps

[ENTER]Key

V.33 14400bps

V.17 7200bps

[ENTER]Key

V.29 9600bps

2100 Hz (CED TONE)

[ENTER]Key

1100 Hz (CNG)

2. Pressing the [ENTER] key during transmitting ANSam signal, or pressing the [STOP] key will stop the output of signal and exit the mode.

2.1.7 Memory clear

Clear the backup memory including the soft switches, registration data. After executing this mode, the memory clear report is printed.

Note: The following data is not cleared. Values for Printer life including the adjusted value of printing void.

2.1.8 CIS adjusting mode

When the "color scan" or "monochrome scan" is selected in this mode, the scanner motor moves from its home position to the specified value. Then, the document reading lamp is turned on.

1. Press the [STOP] key to exit the mode.

2 – 9

2.1.9 Dial test mode

GEAR CHARGE MODE

ADF : COUNT = 00001

FBED : COUNT = 00001

ADF : COUNT = 00002

FBED : COUNT = 00002

[ENTER]Key

Drive the gear as Flatbed mode.

Move from Home Position to the reading direction. After pause, move to the reading position from ADF.

Drive the gear as ADF mode.

Pause and drive reversely.

Move from Home Position to the reading direction.

After pause, move to the reading position from ADF.

Pause and drive reversely.

This sequence will be terminated by pressing STOP key.

Drive the gear as ADF mode.

Drive the gear as Flatbed

Press STOP key to terminate this aging.

MOTOR AGING MODE

300 MONO

600 MONO

300 COLOR

600 COLOR

[ENTER]Key

[>] Key

Aging will start by pressing ENTER key.

The mode is used to inspect whether dialing is accurate in two kinds of dial modes or not. All data which can be dialed in this mode are automatically called up in both PB and DP mode.

When this mode is activated, the following operations will be automatically executed to their ends. Whenever the dialed content is right or not is judged with the external instrument which is connected to the line cable.

1. After pressing [ENTER] key, the CML relay is turned on, and the following numbers are dialed in the PB mode.

“1”, “2”, “3”, “4”, “5”, “6”, “7”, “8”, “9”, “ “, “0”, “#”

2. And the following numbers are dialed in the DP mode.

“1”, “5”, “9”, “0”

3. After dialing, the CML relay is turned off.

AM-400DE

2.1.12 Gear change mode

The gear to drive ADF and flatbed mechanism will be aging continuously and the number of switching will appear on the LCD.

1. Operation

DIAL TEST

123456789 #

[ENTER]Key

1590

2.1.10 Auto feeder mode

Inserting and discharging the document can check the auto feeder.

The information of document sensor (A4 sensor) and ORG sensor is displayed when the documents are inserted to the Auto Feeder.

1. Operation

AUTO FEEDER

[ENTER]Key

300 MONO

[>] Key

600 MONO

[>] Key

300 COLOR

[>] Key

600 COLOR

without documents

()

with documents

A4 (A4 )

2. Press [STOP] key to exit the mode.

2.1.11 Flash memory test

The Flash memory is checked.

No. Flash memory Alarm Buzzer Remarks

1 NOR-Flash 1 time <Long sound>

FLASHM EMORY

Note: If this is excessively repeated, it will shorten the life of the Flash memory.

NOW CHECKING

FLASH OK

[ENTER]Key

When an error occurs, the alarm will sound.

End

Go to Auto Feeder Mode

Feeding documents will start by pressing ENTER key.

A4 (A4 ORG)

2. Note

ADF and FLATBED counter will be 0 over 65535.

Press [STOP] key to exit the mode.

2.1.13 Flatbed aging

Scanner motor will be driven based on the motor speed for each resolution. By pressing the [>] key or the [<] key, you can select the motor speed preliminary.

1. Operation

2. Press [STOP] key to exit the mode.

2.1.14 Message print (AM-400DE/F/IT/SE only)

In this mode, all the message data, which are used for displaying indication and list print are printed as a contrast table of the selected language and English.

2 – 10

AM-400DE

3. Print diagnosis

3.1. Single print

In this mode, a sheet with selected pattern is printed.

Printing size depends on Paper Size setting in Common Setting.

[>]Key

2: ALL WHITE

[>]Key

8: GENERAL CHART

[>]Key

3: ALL BLACK

[>]Key

4: AREA PATTERN

[>]Key

5: STRIPE PATTERN

[>]Key

6: H-TONEPATTERN

[>]Key

7: PHIL CHART

SINGLE PRINT

[ENTER]Key

1: CHECK PATTERN

[>]Key

11: IDBG CHART

[>]Key

10: SG CHRAT

[>]Key

9: 5% CHART

Select the desired pattern with the [>] key and [<] key and press the [ENTER] key.

1: Check Pattern : same as Figure 1 2: All White pat-

: Not printed tern 3: All Black pat-

: Printed with black within print area tern 4: Area pattern : Frame line is printed within print area 5: Stripe pattern : Lateral stripe (Black 2 lines and White 2 lines)

6: Halftone pat-

: same as Figure 3 tern

7: Phil chart : PHIL CHART pattern 8: General chart 9: 5 % chart 10: SG chart 11: IDBG chart

(a) Area pattern

It prints 30 mm long per a pattern.

1: Full Black pattern 2: Halftone 2 pattern (The Figure 2 is repeated.) 3: Halftone 1 pattern (The Figure 3 is repeated.) 4: Mesh point pat-

(The Figure 4 is repeated.) tern 5: Longitudinal stripe

(Black 2 dots and White 2 dots are repeated

in the line.) 2 pattern

6: Lateral stripe 2 pattern

7: Lateral stripe

(Black 2 lines and White 2 lines are

repeated.)

(Black 1 line and White 1 line are repeated.) 1 pattern

8: Full White pattern 9: Full Black pattern

Figure 1 Check Pattern

Figure 2 Halftone 2 Pattern

Figure 3 Halftone 1 Pattern

Figure 4 Mesh point Pattern

2 – 11

3.2. Continuous print

COPY AGING

[ENTER]Key

Start aging

CYCLE=000(s)

CYCLE=000(m)

Enter the cycle and press the [ENTER] key.

COUNT=0000(time)

Enter the counter and press the [ENTER] key.

PAGE=000(sheet)

Enter a number of pages and press the [ENTER] key.

[>]Key

LIFE MODE

[ENTER]Key

1: LIFE SETMODE

2: LIFE CLEAR

[>]Key

[ENTER]Key

0000000000

[ENTER]Key

1: SCAN(ADF)

3: PRINT

4: DRUM

5: TONER PAGE

6: TONER DOTCOUNT

LIFE MODE

[ENTER]Key

cursor position

[>]Key

0000000000

2: SCAN(FB)

[ENTER]Key

[>]Key

This mode is used for print aging.

Select the desired pattern and input cycle, counter, pages for aging.

Printing size depends on Paper Size setting in Common Setting.

CONTINUOUS PRINT

[ENTER]Key

1: CHECK PATTERN

[>]Key

11: IDBG CHART

[>]Key

10: SG CHRAT

[>]Key

9: 5% CHART

Select the desired pattern with the [>]k ey and [<]key and press the [ENTER] key.

CYCLE=000(s)

Enter the cycle and press the [ENTER] key.

COUNT=0000(time)

Enter the counter and press the [ENTER] key.

PAGE=000(sheet)

Enter a number of pages and press the [ENTER] key.

Start aging

1. Printing pattern

1: Check Pattern : same as Figure 1 2: All White pattern 3: All Black pattern 4: Area pattern : Frame line is printed within print area 5: Stripe pattern : Lateral stripe (Black 2 lines and White 2 lines) 6: Halftone pat-

tern 7: Phil chart : PHIL CHART pattern 8: General pattern 9: 5 % chart 10: SG chart 11: IDBG chart

2. Printing interval [CYCLE]: The time from printing end to next printing start.

Input Range: 001 to 999 seconds or 001 to 999 minutes.

3. Repeat printing [COUNT]: The number of printing cycle.

Input Range: 0001 to 9999 times.

4. Printing pages [PAGE]: The printing pages in one cycle of printing.

Input Range: 001 to 999 pages.

2: ALL WHITE

[>]Key

8: GENERAL CHART

[>]Key

CYCLE=000(m)

3: ALL BLACK

[>]Key

4: AREA PATTERN

5: STRIP PATTERN

6: H-TONE PATTERN

7: PHIL CHART

[>]Key

: Not printed

: Printed with black within print area

: same as Figure 3

AM-400DE

3.3. Copy aging

This mode is used for COPY Aging. The document on the flatbed or ADF will be scanned at the beginning of each cycle and printed it. The meaning of “CYCLE”, “COUNT” and “PAGE” are same as the case “CONTINUOUS PRINT”.

Printing size depends on Paper Size setting in Common Setting.

[>]Key

3.4. Life mode

This mode is used to set the life counter of the printer and the counter of the scanner at desired values and to clear them.

3.4.1 Life set mode

The values of life counter can be set in this mode.

1. Enter life set mode.

2. The cursor blinks at the top data. Four counters can be selected. Select the desired counter and input the counter value of 10 digits using the numeric keys. Pressing the [ENTER] key changed the counter value.

Note: Toner page counter cannot be changed.

Caution: These counters are not cleared after memory clear mode

is executed. If it is necessary to execute the memory clear mode on repairing the PWB, these life counters should be set again at the same time.

2 – 12

TRAY TEMP.

ON temp.=190 deg

OFF temp.=190 deg

FEED temp.=190 deg

TIME=10(s)

[ENTER]Key

[>]Key

Input temperature using the numeric keys

AM-400DE

3.4.2 Life clear mode

This mode is used for clearing life counters.

2: LIFE CLEAR

[ENTER]Key

1: LIFE CLEAR ALL

[>]Key

2: LIFE CLR EACH

[>]Key

(a) Life all clear

Press the [ENTER] key, and the life counters of the printer and the life counter of the scanner are set to 0.

Note: The value for Top void is not cleared.

(b) Life each clear

This mode is used to respectively clear the life counter of the printer and the counter of the scanner. Select the desired counter and press [ENTER] key.

Note: If “5: TONER” is executed, both “TONER PAGE” and “TONER DOTCOUNT” are cleared.

3.5. Top void adjust

This mode is used for adjusting the top margin for printing.

TOP VOID ADJUST

[ENTER]Key

1: PATTERN PRINT

3.5.1 Pattern print

For the print pattern, a graduation scale is printed on the leading edge of the paper with figures. Enter the smallest figure as a top void value.

3.5.2 Void setting

Enter a top void value.

Input range: [0 - 40]

3.6. Print adjust

This mode is used to set some values about the printer.

PRINT ADJUST

[ENTER]Key

FAN MD_TIME SET TRAY TEMP.

[>]Key

(a)[ENTER]Key

LI FE CLE AR

(b)[ENTER]Key

1: SCAN(ADF)

[>]Key

2: SCAN(FB)

[>]Key

3: PRINT

[>]Key

4: DRUM

[>]Key

5: TONER

[>]Key

2: VOID SETTING

[>]Key

PARAMETERLIST

[>]Key

[ENTER]Key

LI FE CLE AR

[ENTER]Key

LI FE CLE AR

[ENTER]Key

LI FE CLE AR

[ENTER]Key

LI FE CLE AR

[ENTER]Key

LI FE CLE AR

BYPASS TEMP.

[>] Key

FLICKER ADJUST

[>]Key

3.6.1 Fan MD time set

This mode is used to set the driving time of the fan motor after stopping the main motor.

[ENTER]Key

FAN MD_TIME SET

FAN MD_TIME( 02 )

Cursor position

• Default value: 02

• Input Range: MIN: 00, MAX: 63

• Unit: Minute

After entering the value, the Printer Adjust mode ends and the next mode is displayed.

3.6.2 Tray temp.

This mode is used to set the temperature of fixing when printing from the standard tray.

1. ON TEMP.

The temperature to start turning on the heater.

• Default value: 190

• Range: MIN: 170, MAX: 233

• Unit: Centigrade

2. OFF TEMP.

The temperature to start turning off the heater.

• Default value: 190

• Range: MIN: 170, MAX: 233

• Unit: Centigrade

3. FEED TEMP.

The temperature to start feeding the paper.

• Default value: 190

• Range: MIN: 170, MAX: 233

• Unit: Centigrade

4. TIME

Warming up time after reaching the temperature that the printing can be done.

• Default value: 10

• Range: MIN: 10, MAX: 63

• Unit: Second

2 – 13

+ 142 hidden pages