Shark SE200 User Manual

SE200 series

OWNER’S GUIDE

WWW. SHARKCLEAN .COM

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK® STEAM
MOP, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:

WARNING:

RISK OF FIRE, ELECTRIC SHOCK OR
INJURY READ ALL INSTRUCTIONS
BEFORE USING YOUR STEAM MOP.

DANGER OF SCALDING.

Please use caution when using
the steam mop. The steam emitted
from the openings is very hot.

POLARIZED PLUG:
To reduce the risk of electric shock,

this appliance has a polarized plug
(one blade is wider than the other).
As a safety feature, this plug will fit
into a polarized outlet only one way.
If the plug does not fit fully into the
outlet, reverse the plug. If it still does
not fit, contact a qualified electrician.

Do not attempt to defeat this safety
feature.

TO REDUCE THE

1. Use the system only for its
intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance
unattended when plugged in.
Always unplug the power cord
from the electrical outlet when not
in use and before servicing.

4. DO NOT allow the appliance to be
used as a toy. Close attention is
necessary when used by or near
children, pets or plants.

5. Use only as described in this
manual.

6. Use only manufacturer’s
recommended accessories.

7. DO NOT operate the appliance
with a damaged plug or cord,
or if the unit has been dropped,
damaged left outdoors or dropped
into water. To avoid the risk of
electric shock, do not disassemble
or attempt to repair the appliance
on your own. Return the appliance
to EURO-PRO Operating LLC (see
warranty) for examination and
repair. Incorrect re-assembly or
repair can cause a risk of electrical
shock or injury to persons when
the appliance is used.

8. To protect against a risk of electric
shock, DO NOT immerse the
steam mop into water or any other
liquids.

9. DO NOT handle plug or steam
mop with wet hands or operate
appliance without shoes.

10. DO NOT pull or carry by power
cord, use power cord as handle,
close a door on the power cord, or
pull the power cord around sharp
edges or corners. Keep power cord
away from heated surfaces.

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11. DO NOT unplug by pulling on
power cord. To unplug, grasp the
plug not the power cord. Do not
use extension cords or outlets
with inadequate current carrying
capacity.

12. DO NOT put any objects into
openings. Do not use with any
opening blocked.

13. DO NOT put hands or feet under
the steam mop. Unit gets very hot.

14. Use ONLY on flat, stable horizontal
surfaces. Do not use on walls,
counters, windows, chairs or
tables.

15. DO NOT use on leather, wax
polished furniture or floors,
synthetic fabrics, velvet or other
delicate, steam sensitive materials.

16. DO NOT add cleaning solutions,
scented perfumes, oils or any other
chemicals to the water used in this
appliance as this may damage the
unit or make it unsafe for use. If
you live in a hard water area, we
recommend using distilled water in
your steam mop.

17. When in use, NEVER turn the
appliance over or on its side.

NEVER DIRECT STEAM TOWARDS
PEOPLE, ANIMALS OR PLANTS.

18. Carefully remove the pad
immediately after you have
unplugged and allowed the
product to cool.

19. When cleaning the steam mop,
unplug the power cord from the
electrical outlet and clean with a
dry or damp cloth. Do not pour
water or use alcohol, benzene or
paint thinner on the unit.

20 To reduce the risk of fire, DO NOT

use a flammable or combustible
liquid to clean a floor.

21. Extreme caution should be
exercised when using this
appliance to clean stairs.

22. Never use steam mop without
micro-fiber pad attached.

23. Keep your work area well lit.

24 Store steam mop indoors in a cool,

dry place.

25. To avoid circuit overload, do not
operate another appliance on the
same socket (circuit) as the steam
cleaner.

26. If an extension cord is absolutely
necessary, an extension cord rated
a minimum of 15 ampere, 14 gage
cord should be used. Cords rated
for less amperage may overheat.
Care should be taken to arrange
cord so that it cannot be pulled or
tripped over.

27. DO NOT leave unattended
when the system is connected
to a power supply or electrical
outlet. Turn off all controls before
unplugging the unit.

28. DO NOT store unit with damp
or wet micro-fiber cleaning pad
attached. Never leave the steam
mop in one spot on any surface
for any period of time with a damp
or wet micro-fiber cleaning pad
attached as this will damage your
floors

WARNING: Your steam mop

is designed to clean hard floor
surfaces that will withstand high
heat. Do not use on unsealed wood
or unglazed ceramic floors. On
surfaces that have been treated
with wax or some no wax floors,
the sheen may be removed by the
heat and steam action. It is always
recommended to test an isolated
area of the surface to be cleaned
before proceeding. We also
recommend that you check the
use and care instructions from the
floor manufacturer.

SAVE THESE

INSTRUCTIONS

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Quick Start

a

b

fig. 1

fig. 2

ASSEMBLE

1 Fit together the backsaver

handle (a) and lower pole (b).
Insert the assembled pole into
the top of the mop as shown.
(fig. 1)

2 Place the micro-fiber cleaning

pad underneath the mop head,
with quick fastener strips facing
up. Simply press the mop to the
pad to attach it. (fig. 2)

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fig. 3

FILL

3 Before plugging in the mop,

remove the cap to fill the water
tank. Use the filling flask and
funnel to fill the tank with water
to the “MAX” line. Replace the
water tank cap. (fig. 3)

fig. 5

Quick Start

fig. 4

STEAM CLEANING

4 Plug in the steam mop and the

STEAM light will blink blue in the
standby mode. Press the STEAM
button to activate the steam. The
LED indicator light will turn solid
blue. (fig. 4)

BACKSAVER

5 Use the Shark® Steam Mop

with backsaver handle to
access tight areas. Press
the release button on the
handle to bend and lock the
steam mop in the backsaver
position. Press the release
button on the handle and
pull up to straighten the
handle. (fig. 5)

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This manual covers models:

SE200 11

SE200Z 11

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz.

Power: 1550 Watts

Water Capacity: 310 ml (10.5 fl. oz.)

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Contents

Thank you
for purchasing

®

the Shark
Steam Mop.

Getting started .......................................................................... 2

Using your steam mop ...........................................................4

Care and storage of your steam mop ..............................7

Troubleshooting ........................................................................9

Warranty and registration ....................................................12

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Getting Started

When assembling your steam mop there
may be a little water in or around the
water tank. This is because we test all
our steam mops 100% before you buy
them, so you get a quality Shark
Mop.

®

Steam

fig. 3

A

D

B

E

C G

F

A Backsaver handle

B Lower Pole

C Steam Mop

D 2 All-Purpose Cleaning Pads

E Filling Flask

F Funnel

G Steam Button

fig. 1

fig. 2

ASSEMBLY

1 Remove all the parts from the

package. Verify all the listed parts
are included.

2 Insert the lower pole into the

Backsaver handle as shown. (fig. 1)

3 Insert the assembled pole into the

base of the steam mop. Gently push
down on the pole until you hear it
click into place. (fig 2)

2

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Your micro-fiber cleaning pads
should be replaced every 2-3
months to maximize cleaning
performance.

fig. 4

fig. 3

Calcium and mineral deposits can
build up and impact the performance
of your steam mop over time. To
extend the life of your product we
recommend that you use distilled
water or Shark®’s Water Filtration
Bottle.
Visit www.sharkclean.com to order.

fig. 5

fig. 6

ATTACHING THE MICRO -FIBER PAD

1 Place the micro-fiber cleaning pad

on the floor with the quick fastener
strips facing up. Place the Steam
Mop on the top of the pad to attach.
(fig. 3)

IMPORTANT: Never use the Steam

Mop without attaching a micro-fiber
cleaning pad to avoid damage to
your floor and mop.

IMPORTANT: Only add water to the

tank. Chemicals or cleaning solutions
may be unsafe or cause damage.

FILLING THE WATER TANK

IMPORTANT: Unplug the Steam Mop

before filling the water tank. (fig. 4)

1 Remove the water tank cap by

turning it counter-clockwise to the
unlocked position. (fig. 5)

2 A filling flask and funnel are provided

with your Steam Mop to make filling
the water tank easy. Fill the flask with
water and use the funnel to pour it
into the tank. Keep the water level
under the “MAX” fill line. (fig. 6)

3 Replace the water tank cap and turn

it clockwise to the locked position.

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3

Using Your Steam Mop

fig. 1

fig. 2

When you use your steam mop
for the first time or if you have
not used the unit in awhile, it may
take a minute or two for the water
to travel through the pump and
into the heater to create steam.
If you have waited a few minutes
and you still do not see any steam,
reference the troubleshooting
section on page 11.

fig. 3

IMPORTANT: Your steam mop needs

water to make steam! Never use your
steam mop without water in the tank.

Sweep or vacuum your floors prior to

cleaning with your Steam Mop.

Visit www.sharkclean.com for other

great quick cleaning products to
complement your Steam Mop, such as
the Shark

4

®

Navigator (model NV350).

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1 Pull and twist the quick release cord

holder to unwrap the power cord
completely. (fig. 1) Plug into a 120-volt
electrical outlet. (fig. 2) The LED light
will blink blue to show that you are in
standby mode. If the light does not
turn on, reference the troubleshooting
section on page 9. (fig. 3)

2 Press the STEAM button to activate

the steam. The LED light will turn
solid blue. When the STEAM button
is pressed, the electronic pump will
automatically generate steam and
moisten the micro-fiber pad. (fig. 4)

If your Steam Mop stops steaming,
it could be out of water. Press
the STEAM button so that the
LED light blinks BLUE, unplug the
power cord from the electrical
outlet and refill the water tank at
anytime.

fig. 4

fig. 5

NOTE: It may take a few seconds for

the mop to warm up and and start
steaming after you plug it in. If you
press the STEAM button and the unit
does not begin to steam immediately,
just wait a few seconds for the mop
to heat up to a deep cleaning and
sanitizing temperature.

3 Clean your floors with a forward and

backward motion. (fig. 5)

4 Press the STEAM button at any time

to stop the steam.

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5

Using Your Steam Mop - cont’d

fig. 7

fig. 6

BACKSAVER FEATURE

1 Clean under furniture and tight areas

using the Shark

®

Backsaver™ locking

handle. Press the handle release
button and apply slight pressure
to bend the handle. The Shark

®

Backsaver™ joint will lock at a perfect,
access maximizing angle. (fig. 6)

2 Press the release button on the

handle again and pull up to
straighten. (fig. 7)

6

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Care of Your Steam Mop

fig. 1

fig. 3

fig. 2

AFTER USE AND STORAGE

1 When you have finished using the

Steam Mop, press the STEAM button
to stop the unit from steaming. The
LED light will blink BLUE. Unplug the
cord from the outlet and place the
mop into the upright position. (fig. 1)
Let the unit cool for 2-3 minutes.

2 Carefully pull the micro-fiber cleaning

pad from steam mop. (fig. 2) Wash
the pad if necessary (for washing
instructions see page 8).

3 Empty the water tank before storage.

Remove the water tank cap and
empty the tank over a sink. Replace
the water cap.

4 To store the cooled Shark

®

Steam

Mop, hang on a large hook. (fig. 3)

NOTE: If you want to store the Steam

Mop standing upright, make sure it
is leaning against a wall for added
support and safety. Always store your

®

Shark

Steam Mop with the micro­fiber cleaning pad removed. Store
away from children and high traffic
areas.

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7

Care of Your Steam Mop - cont’d.

fig. 4

fig. 5

CARE OF YOUR MICRO-FIBER
CLEANING PAD

1 Wash pads in warm water. Wash

separately from other laundry. Only
use liquid detergent (not powder
detergent). Do not use fabric
softeners. Line dry or dry on a low
dryer setting. (fig. 4)

2 If there are loose threads on the pad

carefully cut the threads with scissors.
Do not pull on them or cut at the
base. (fig. 5)

IMPORTANT: The micro-fiber cleaning

pad may be very hot from the steam.
Use caution when removing. Let the
unit cool for 2-3 minutes.

8

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ORDERING REPLACEMENT PARTS

To order additional parts and

accessories, feel free to contact
us at www.sharkclean.com or
call 1-800-798-7398.

Trouble Shooting

PROBLEM POSSIBLE REASONS & SOLUTIONS

Your steam mop should be securely plugged into a

The Steam Mop will
not turn-on.

The Steam Mop will
not make steam.

Cannot select steam
setting/flashing blue
light remains on.

The Steam Mop leaves
water on the floor.

The Steam Mop left
a white spot on
the floor.

Floors are cloudy,
streaky or spotty
after steaming.

The Steam Mop is
hard to push.

120V AC electrical outlet only.

Is the LED light on? If not, check your fuse or breaker.

If your unit still does not work, call 1-800-798-7398.

Is there water in the water tank? If not, add water to your
Steam Mop following instructions on page 3.

Is the LED light blinking BLUE? If so, press the STEAM button
to activate the steam.

If you have already plugged in your unit, unplug and try
a different outlet. This may reset the mop.

Add water to the tank and press the STEAM button to
begin cleaning.

If your unit still does not work, call Customer care at

1-800-798-7398.

Is your micro-fiber cleaning pad too wet? Unplug your Steam
Mop and change the micro-fiber cleaning pad.

Do not leave your steam mop on the floor with a damp or
wet cleaning pad.

Do you have hard water? If you do, you might want to switch
to distilled water.

Make sure the cap is securely on the water tank.

The pad might be dirty, change the pad.
If you washed the pad with powder detergent, then the pad

may have residual detergent left on it. Wash it again with liquid
detergent.

If you are cleaning in a kitchen area where there might be a
build-up of grease, use a de-greasing agent such as an all­purpose cleaner or dish soap and paper towels to clean the area
first.

You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to

distilled water.
This might be leftover from past cleaners used on the floor

surface. Use the steam mop a few more times and see if the
leftover cloudiness is removed.

Make sure the steam pad is attached correctly.
Check to see if the cleaning pad is excessively dirty.

Replace if the pad is too dirty or wet.

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9

Notes

10

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Notes

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11

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and

workmanship for a period of one (1) year from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, return the complete appliance and accessories, freight prepaid. For
Customer Service support, call 1 [phone] or visit our website www.sharkclean.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC
will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of
return shipping and handling must be included. *

The liability of EURO -PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts and
does not apply to any unit that has been tampered with or used for commercial purposes. This
limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage
due to faulty packaging or mishandling in transit. This warranty does not cover damage or
defects caused by or resulting from damages from shipping or repairs, service or alterations to
the product or any of its parts, which have been performed by a repair person not authorized by
EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/
or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any,
is limited to the specific obligations expressly assumed by it under the terms of the limited
warranty. In no event is EURO- PRO Operating LLC liable for incidental or consequential
damages of any nature whatsoever. Some states/provinces do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address and
phone number with a note giving purchase information, model number and what you believe
is the problem with the item. We recommend you insure the package (as damage in shipping
is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER
SERVICE”. We are constant ly striving to improve our products, therefore the specifications
contained herein are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR

CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. The registration will enable
us to contact you in the event a product defect is discovered. By returning this card you
acknowledge to have read and understood the instructions for use, and warnings set
forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: ……………………………………………………………………………………............................………............

ADDRESS: ………………………………………………………………………………………………...........................................

DATE OF PURCHASE: ………………….........….. MODEL: ……………….....................................................

NAME AND ADDRESS OF STORE: …………………………………...........................………………………………..

12

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SE200, SE200Z

Notes

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13

U. S. : EUR O- PR O Op era tin g LLC
New ton , M A 024 59

Ca nad a: EUR O- PRO Op era tin g LLC
44 00 B ois Fra nc
Vil le S t. L au rent , Q uéb ec H 4S 1A7

1- 80 0-79 8-73 98

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COPY RIGHT© EURO- PRO OP ERATING LLC 201 1

PRI NTED IN CHINA SE200 .E.11 0415

Illu strati ons may d iffer from ac tual pro duct.

US Pa tent No . D5759 18